Jsv

12 de sep. de 2016

Jim timpson was my salesman and he absolutely did a great job on getting back to me promply and letting me know what the price was going to be and made it a very simple transaction.All the people I saw at the dealership and met were very nice and very professional . I definitely enjoyed my experience and would recommend to my friends.

Joe P.

8 de sep. de 2016

I hate buying vehicles! I am sure most people do. You enter the parking lot and the vultures begin circling and then attack!! I went online first, hoping it was safe, checking out the Honda of my choice. Venice Honda has a "Best Price" option online, they give you their best price without the hassle. Wow, what a concept!!! Jim Timpson contacted me shortly thereafter and we arranged a meeting. When we arrived, we were greeted and treated so nicely, then directed to Jim. He is the "Online Guy". We chatted for a few minutes so he could figure out our needs and then took us out to see the vehicles! Jim is a wonderful person as well as a salesperson ! No high-pressure tactics here!! Let me repeat that.... No high-pressure from anyone we dealt with!!! I narrowed my choice to 3 vehicles and told Jim I had to sleep on it......take a day to think it out. Jim said "No problem, it's a big purchase! " We arranged a meeting yesterday and the whole process took no time at all. I drove home my new Baby! I might add that I had a trade-in, and Jim made sure we received a fair (actually a VERY FAIR) price for my old, but beautiful pick-up!! He really does his utmost to make you happy and comfortable with your purchase!! Paul, in Finance, was great also! Although my credit score is off the charts, he really worked magic with the numbers to our total satisfaction! No pressure to buy any of the add-ons that can really up your monthly payments! Also, Jim stayed an hour and a half extra, over his work day, to explain our vehicles options and how things work! Much appreciated! He deserves a raise!!! OK, I'll stop rambling on. It was a great experience and I recommend you go online and check out Jim's deals! It's worth the effort!! Thank you Jim for making an otherwise painful experience pleasurable. Looking forward to dealing with you when we replace my wife's Honda!

MissKim

8 de sep. de 2016

All the staff are awesome especially mr. Jim Timpson. Reasonable options are also given and all my questions regarding car models and payment are being well explained. I had a good experincw and i love my new honda civic ex-t

vete76

4 de sep. de 2016

its harder purchasing a car when u r in another state. all kinds of different rules and headaches. But not for Jim Timpson at Venice Honda! this was a surprise for my wife when she flew into our Florida home in Venice. Jim not only helped me through the procedures he made sure the car was in our garage when the wife opened the door!! oh yeah, he even put a bow on the car I sent him. now that's going all the way for a customer! Jim never complained once! and I never heard it in his voice that I was a pain! because I was! he never let his guard down. he treated me with up most professionalism all the time, and oh yeah, the wife was extremely happy thanks to Jims efforts!!Fred Edmunds

Adam Courter

31 de ago. de 2016

Everything went great. Found a car online and called to inquire about it. Jim Timpson helped with the process. Jim was very professional, responsive and had great follow through from the initial inquiry to after the sale. The sales process was transparent and without suprises. Dave Fishburn in finance was also very helpful by listening to my business financing needs, taking the time and structuring the deal for my business. I would recommend Jim and Venice Honda to friends and family without hesitation.

Jane Sarasota

27 de ago. de 2016

Jim Timpson guided me through the leasing process so that I got the vehicle I wanted at the price I could afford. He spent extra time programming my Bluetooth, radio, and phone contacts so that everything was set up for me. I highly recommend Jim and Venice Honda to help you through the usually traumatic experience of purchasing a car to make it painless.

MA Floyd

22 de ago. de 2016

We purchased a new Honda Civic EX-T at Venice Honda. From the beginning, the experience was outstanding. We were helped by Jim Timpson and Wayne Young, both of whom were very knowledgeable of, and enthusiastic about, their product. There was no high-pressure sales job, just careful attention to our questions and concerns. When we were ready to make the deal, it was easy.

SRQlady

17 de ago. de 2016

I cannot begin to tell you how good my experience was at Venice Honda. Jim Timpson went above and beyond to help me get into the car I wanted. My car had been totaled in an accident and I was expecting a check from the insurance company within the week. I could not afford a car payment and could only buy a car for the amount of the insurance check. Jim presented my case to management and Venice Honda lowered the price of the car so I could buy it. Jim was solicitous, understanding and really went to bat for me. I will always do business with Jim and Venice Honda and will recommend them to friends and family. They are a five star plus organization!

Jab

5 de ago. de 2016

I had a wonderful time dealing with Jim Timpson I was there without my husband on day 1 and we made appt. he was very attentive listened and we had a very good experience Thanks Judy Beach

Harvenski

1 de ago. de 2016

Everyone we talked too were really nice and took the time to talk with us while we were waiting for the paperwork, etc.Jim Timpson was great and a person you want to work with. Very knowledgeable also. He took his time and showed us cars that fit our need. He was right on.David Fishburn was very knowledgeable and great to work with also. He added an extra year warranty because the car was only one yr. old.

eugeneM

30 de jul. de 2016

Jim Timpson is very helpful and always willing to answer all my questions. I am very satisfied with my 2015 Honda Civic. Good buying experience overall!

Darladjp

26 de jul. de 2016

Thanks sooo much for the awesome buying experience at venice honda. Jim Timpson went above and beyond and was so patient with me. He answered all questions i had and made recomendations as needed. Will definately be a Venice Honda customer for life. Thanks for all your assisstance Jim Timpson !!!!

Happy customer

21 de jul. de 2016

Jim Timpson far exceeded my expectations. Made the buying process very smooth. Very thorough covering every important detail and making it easy to understand. I will recommend Jim very highly to anyone.

Disgusted in Venice

14 de jul. de 2016

Tried to take advantage of my elderly mother adding over $2000 of excessive fees to a lease but out! Called Honda Corporate and were told to go to a different dealership!!! Buyer beware! These people will have a special place in xxxx!

Jill Waters

14 de jul. de 2016

Jim Timpson was amazing! Kind, patient and knew exactly what I was looking for. He really took the time to make sure was happy and continued to check in with me after my purchase. I'll go back to him again!

Doris and Joe

9 de jul. de 2016

I will send any one I can to you looking for a New Car. The attention we got was great on everyone was very friendly and such a HAPPY group.

bawfla1948

26 de jun. de 2016

Went to Venice Honda to lease a Honda Civic. Jim Timpson took a lot of time to explain all the different options to me as I had never leased a car before. He also made the total experience very calm and stress free. Would recommend both the Dealership and Mr. Timpson. B. Williams

K

19 de jun. de 2016

We recently purchased a used car with a 30 day limited warranty, and we returned to the dealership a week later because the check engine light went on within a few days of the purchase. They made the repair, but all involved were very defense and could not provide us with a copy of exactly what is and is not covered under a limited warranty in case we had further problems. I would recommend getting this in writing before purchasing a car. I am not recommending this dealership primarily because of the poor customer relations. Their defensiveness makes me question their overall trustworthiness as well.

Bird Bay

18 de jun. de 2016

Good service from JIm Timpson. We drove 2 Fit models and selected a Fit ExLook forward to continued relationship wit Jim and Venice Honda.

Renna1722

17 de jun. de 2016

I bought a car and when I went into the loan officers room he started with all these sceneries on how my car can break. I am 77yrs old and the next thing you know my 24,000 CRV is 30,000 because I must have signed up for road hazard $312. FWS $1,995 as well as Service contract for 1,940 and gap insurance for 899.00. I feel taken advantage of by the loan guy. I have called and left messages with no return call. Don't trust them they are crooks Feel free to contact me at 941-565-8660. Nick Renna. I feel abused and like I was a target to slick talking loan guy.

beachbum47

16 de jun. de 2016

I have bought two vehicles at Venice Honda when it was under the previous owner Cramer. I was satisfied with them until I brought my 2013 CRV in for service under the new ownership in May. I wanted an oil change before heading back North for the summer. Imagine my surprise when I was told that approx. $600 in service was recommended for my vehicle (brake fluid flush, transmission, etc.). Since I had owned twp previous CRV's without such service and my current one only has a little over 29,000 miles on it, I declined. Upon returning to NY I took the CRV to my local Honda dealer and showed them the invoice with recommended service from Venice Honda. They said they never heard of such a thing at my low mileage. They inspected the vehicle and said everything was fine. Also a local mechanic I spoke to agreed with my NY dealership. I emailed Venice Honda customer service with my concerns and they never even had the courtesy to reply. It makes me question their integrity. Although I may be buying another vehicle in the next year, I would be very hesitant to return to Venice Honda or would I recommend them to friends.

Steve

16 de jun. de 2016

Internet search for a 2016 Honda Fit EXL brought us to Venice Honda. Jim Timpson replied to our email in a very timely manner, and assured us the vehicle was indeed in stock and on the showroom floor. As we drove to the dealership, Jim had the Fit EXL removed from the showroom. We test drove the car and learned much about the features along the way. Jim was kind, friendly, and very helpful throughout our entire time with him. He made it possible for us to purchase the car that day and drive home in a new car. We have purchased many cars in our lives, but Jim and this dealership made the process so comfortable that we are calling this our Pain-fee car purchase.

Kevin

7 de jun. de 2016

On Friday, June 3, 2016, I went to Venice Honda to buy a 2013 Honda Fit Sport. I met with Jim Timpson, who assisted me with the best experience I've ever had buying a car. He was polite and courteous. He went to his GM and negotiated a better deal. That itself tells me he is a wonderful employee who will go above and beyond to make all his customers happy. It was a pleasure working with him. He has ensured that I will be coming back to Venice Honda for years to come.

Colleen

4 de jun. de 2016

I had the pleasure of having Jim as my sales person. Not only did he make my car buying experience a joy, Jim is very knowledgable. I couldn't be happier with my new HRV! Venice Honda is a 5 star and Jim is 5+. I highly recommend anyone looking for a car to shop no further.

Sarah

1 de jun. de 2016

Great experience working with Venice Honda! Especially considering that I don' live in Florida and never once visited the dealership or saw the car. Jim Timpson worked with me throughout the whole process and he was very patient and answered all my questions. They worked with me to allow for someone to come inspect the car and handled all the paperwork an pickup, all the while communicating via email, phone, and text. Thank you, Jim and the Venice Honda team!

Bev

28 de may. de 2016

I was never pressured to buy right now or forget it. Which I appreciate very much. Great work guys I just filled up and got 34 mpg. Hope it goes up when I take my first road trip on June

Allison Drummond

21 de may. de 2016

My salesman Jim did everything possible to ensure I was happy with my purchase the dealership team work together so that I could walk out with everything I was looking for. I would definitely recommend you go to Venice Honda and see Jim for your car purchase.

buzzer

25 de abr. de 2016

My wife and I were initially considering the purchase of a used Civic. We had a 2009 Accord on lease that was ending in another month. After looking at the used Civics that were available our sales person, Dale, recommended that we consider another lease. I had no intention of leasing another vehicle however, the lease on a 2012 was so attractive that we decided to lease a 2012 Accord. Both Dale and Tim were very helpful and did not force us into another lease without us being comfortable with it. Also, the Business Mgr, Troy, was very efficient and informative.Our experience at Cramer Honda was a postive one. We would recommend them to anyone considering their next purchase or lease.

mgoldshot01

20 de abr. de 2016

My fiance and I had found a car online at this dealer and reached out to them to get more info about it. Jim Timpson responded back to me very quickly with the AutoCheck of the vehicle and was more than willing to help us. We met with Michael Rodriguez at the dealer. Both of the gentlemen were excellent, helpful and nice. We traded in a vehicle as well and that night we realized that we had left some things in it. That was NO problem. My fiance called Jim Timpson and the next day we had what we need. He was willing to help us and make sure that we were happy with our first car buying experience. I would definitely recommend meeting with Jim and Michael!

Rick the assist guy

17 de abr. de 2016

Ralph made the new automobile buying experience enjoyable; it has been my observation as a customer and former new and used car salesman that isn't always the case, with the back and forth to sales managers office to get more down payment and/or lowball the trade in.Jim was courteous and knowledgeable answering all our questions. He is an asset to the dealership.John was also courteous and was able to get Janis and I an excellent finance rate.

StudentFamilyGuy

5 de abr. de 2016

Started as internet search; ended up purchasing a used 2011 Sienna from Venice Honda a few days later. Internet sales manager Jim Timpson was always courteous, prompt, kind, and professional. We even had two young children (toddler and infant) running around dealership. Everyone was helpful and polite to us, and our toddler in and out of the vehicles! Jim was awesome at following up, but not being aggressive and overbearing! I was actually in disbelief at how easy Jim, Ralph (finance) and John (lending) made the experience. With my busy work, school, and family life, Jim, Ralph, and John actually arranged the paperwork that I didn't have to drive my family back, and they drove the 30 minutes to my city (North Port). I was also provided warrantee and GAP insurance and a lower rate than I had anticipated (even on a used vehicle)! I will certainly recommend Jim, Ralph, John, and Venice Honda.

Pamela Orozco

1 de abr. de 2016

My salesperson Jim was courteous and paid attention to all the fine details. Have used him for a couple of leases and He helps make the leaseing as painless as possible. Always helpful.Thanks JimPam

Andelk

30 de mar. de 2016

I have to say I should have thought something was wrong when it seemed too easy to walk in pick out a vehicle and be signed and drive away in less than a hour. The test drive was on a cold February day and all appeared in good order. This is the first used car I ave purchased in over ten years and she seemed perfect but just to be safe I purchased the extended warranty suggested and Off I went. The following week we had a day that hit 80 and the cara/c could not keep up. I asked the sales manager and he said its as is, I asked if they would at least help with the warranty deductible and that was a no. I has a we owe, for a spot on the interior and got the run around with that and it turns out it's just a cover up cosmetic that just rubbed off.I had the car checked out at the manufacture and had the repairs done to the tune of 3k. Had to get new tires and learn or more repairs needed in the suspension. So far 4K in repairs the first month of ownership. NEVER GO TO VENICE HONDA. ANYWHERE ELSE PLEASE,

paule253

29 de mar. de 2016

After shopping for a new car for the past few months this dealership had the vehicle I wanted. And Jim Timpson made it happen. He not only got me the right price, but also took care of all my concerns regarding the sales process. He went the extra mile to take care of every item on the vehicle. I am very happy with my new car and look forward to many years of trouble free mileage. Would highly recommend Jim Timpson and the dealership.

Pj2468

26 de mar. de 2016

I found the white Honda Civic exl that I wanted on auto trader, drove 3.5 hrs down to Venice and Jim worked with me so I was able to drive the car home that evening. He's a hard working professional and got the job done. Thank you Jim.

Honda coupe

25 de mar. de 2016

Came in to look at new accord coupe and after dealing with Dan and Jim we bought the beautiful honda accord coupe. It was a great buying experience with no pressure loved dealing with jim , he treated us like family and will never forget that. We will definately recommend buying from venice honda to all family and friends and we will be buying our next car from venice honda too. Thanks a million Venice honda and Jim Timpson for our beautiful new honda accord. Thank you Brad and Lynda Wilkins

shubert

25 de mar. de 2016

Jim Timpson help me with making the correct choice of vechile,for my needs ,Jim was very helpful,and made the deal very easy to understand. 30 yrs ago i worked in sales for Toyota in New York,and must say Mr.Timpson is a asset to sales position, I would rate Jim Timpson on a scale 1-10 10 being excellent Mr Timpson I would score !0 plus.. I will recomend Mr.Timpson to my family,and friends who will be looking for a new car make your chooice Honda of Venice,and make sure Mr.Jim Timpson is tne salesman to ask for.

Marty Bloom

24 de mar. de 2016

Jim went the extra mile & actually made the process fun for us. He assisted us in getting everything we requested on a 2016 CRV. I went to the dealership without my wallet & after all of the papers were signed Jim followed us home to get a copy of my license so we didn't need to return to the dealership with it. The CRV we traded in had a tow hitch which we wanted on the new CRV. Jim drove our old CRV to the Hitch House in Sarasota who removed the hitch & placed it on the new CRV. Jim was very pleasant to deal with & did a great job.

JDG

22 de mar. de 2016

I first came across this dealership by searching on-line originally for a Honda, but found a quality used Mercedes GLK 350 in pristine condition which I fell in love with. The picture layout and write-up were excellent. I contacted the dealership by internet for further details and was later telephoned by James Timpson, internet sales manager. I couldn't have asked for a better person to be contacted by. He first left a message on our recorder as I was out at the time. His recorded message was so well put that I have saved it on my recorder now almost two months later. His responsiveness, hospitality and attention to detail has been exceptional. His conduct was more than a competent salesman, but behaved as a friend even providing service weeks after the sale. We could not recommend him more highly than we do! The sales manager of Honda of Venice was of the same caliber. Thank you both!

Sadies2

21 de mar. de 2016

Jim Timpson was our first point of contact. He understood and listened in our first phone conversation, so he had exactly what we were looking for ready for us to take out for a test ride... couldn't have been a better experience!

dj1976

10 de mar. de 2016

Jim Timpson goes the extra mile to make the car buying experience a good one. He was an advocate for us during the process, understanding our needs and financial constraints. He will "tell it like it is" and assist in all ways possible. We strongly recommend Jim and Venice Honda!

Illinois

8 de mar. de 2016

Before making our annual Snow Bird trip to Florida, I made an internet inquiry to Venice Honda as we were looking for a new Pilot with FWD. Jim Timpson responded at once and we stayed in touch until we arrived in Florida. Went to the dealership and Jim was not available but Dan immediately covered for him. They had a new vehicle arriving that met our specs. Both Jim and Dan were very attentive to our needs and we enjoyed working with them both.

richvh

24 de feb. de 2016

Jim was great explained everything on the pilot to us and went to bat for the best deal we could get on the lease, Car is what we expected as we traded the Odessey in and we loved that car too.

BPN

23 de feb. de 2016

This was a no pressure sales experience, at a clean dealership, with good new car selection. Strongly recommend calling Jim Timpson in the internet sales office.

Phil Brown

22 de feb. de 2016

This was the easiest and most straight forward car buying experience I have ever had. Less than an hour to select, test drive, and negotiate a vehicle purchase. returned the next day and paper work, loan officer payment, and car prep took less than 2 hours.Jim Timpson is a delight to work with. he is honest, fair and customer-oriented. The dealership supports him well.I recommend Jim and Venice Honda to anyone looking for a new car.Phil Brown

Roma

22 de feb. de 2016

Best Dealer so far, they are best. Especially the Jim Timpson he is the best sales manager and a very good experience, courteous and friendly.

Ed

22 de feb. de 2016

My husband and I were treated very well by Bill Moser he was very patient and knowledgeable and made the experience of purchasing a auto pleasant .

Linda

22 de feb. de 2016

Started purchase over Internet with Jim Timpson. Great deal on both purchase price and trade in value. Car arrived one day and the next day we drove away, new tags and all. Jim did a great job in explaining the features of our new HRV.

mercman

10 de feb. de 2016

I came into the dealership looking at a mini Cooper they had online. didn't like it. Wayne, the internet man, showed me the Hyundai. It is my first foreign car and I am very satisfied. Wayne and I took a long test drive and I knew this was my car. The finance manager, Mr. Torres was very helpful also. This was the best experience I have ever had in purchasing a vehicle. Venice Honda is a great place to buy a car. Have had it for a couple months and I love it. Thanks to Wayne and Mr. Torres for making the purchase painless.

aerial adz

23 de ene. de 2016

Honest and dependable. They looked over the car and fixed only what needed to be. Would highly recommend this dealership unlike the previous. Allan, the mechanics and everyone we came in contact with in the service Dept was very professional. We definitely will return.

Flbum

8 de dic. de 2015

Two years ago I had my timing belt replaced on my 2006 Aura MDX, when it was Cramer Honda. Immediately upon leaving the shop...I heard a whining noise relative to the RPMs. I took it back, but the Service Manager at that time said it was common and would disappear over time. I brought it back two more times and they said the same. Recently, on 12/6/2015 with the ownership having changed and a new Service Manager named Jack I decided to bring it back again. After a diagnostic check, they told me I needed a new transmission, approximately $5.5k to $6k.....for my 2006 Acura MDX. The Service Manager Jack reviewed the anticipated high dollar work order and decided to get involved, since it was a large expense. The Service Tech, the Service Advisor and Jack called me back to say they had reviewed everything again and decided that the transmission wasn't the problem. They could have continued with the scheduled work, and I wouldn't have questioned their decision. They were honest in telling me their thoughts....and as a result the timing belt pulley was replaced, the transmission was serviced with new fluid and cleaned. All this should have been done 2 years ago when the belt was replaced. There was no charge at all. VENICE HONDA, I believe, knows how to generate good will for their customers. I think a lot of Jack for his intervening. Thanks very much!

notinterested

20 de oct. de 2015

I was pleased with my experience in leasing my first leased car.I would return when I need service.I will recommend this dealer to others.

CV

16 de oct. de 2015

I puchased a new Honda CR-V last week from Cramer Honda, and thoroughly recommend them. No pressure, no hype, just good old fashioned service. Jim Timpson helped me from start to finish, finding me the exact vehicle I wanted, and made it an easy, pleasant experience. He couldn't have been more helpful. I love my new car, too!

Happy Camper

8 de oct. de 2015

Jim Timpson has again provided first-rate service in fulfilling our objectives. Earlier this year he met my criteria for a great used car and now has enabled my wife to purchase a new car matching her wishes. Good job, Jim.Dennis

Beckywells

6 de oct. de 2015

Originally went to get my car serviced for an oil change. They gave me a free car inspection, completely free. I was really happy to hear how honest they were with their service recommendations. I bought everything they recommended I couldn't help myself because they treated me so well. I highly recommend Cramer Honda for service. Outstanding technicians. Thank you guys so much!!

DawnSeleskie

30 de sep. de 2015

After a horrible experience at Firkins, I decided I would travel the 20 miles south and give this dealership a shot! Well it paid off, and my experience was better than anything I would have ever dreamt! This dealership is not about scamming and telling you whatever they need to, just to get you in any vehicle. They listen to your needs and then search for a safe, reliable vehicle that will work for you!! I went in with the idea of purchasing a used 10K dollar vehicle and left with a brand new, 18 miles on it, Honda Civic that is loaded and has an unbelievable warranty! All total I had 4 or 5 guys that assisted in the painless procedure!! I will refer everyone I come into contact with that is need of a vehicle and my entire family will be purchasing every vehicle from these people for the rest of our life! If I could give out my personal phone number I would! DO NOT hesitate to go to this dealership! You will not be disappointed! Even if you think you're not credit worthy, their special financing team will get it done for you!!

Loriteachgo

18 de sep. de 2015

I arrived late Monday afternoon to Cramer Honda and drove home in a beautiful new Accord, and my daughter in a Honda Civic. Mr. Jim Timpson took care of my daughter and myself with kindness, caring, and great expertise. Thank you for a great experience and two new beautiful cars! We will definitely send family and friends your way Mr. Timpson.Also, Rafael got us sailing quickly through a sea of paper work!

cardude1718

10 de sep. de 2015

Jim Timpson and Raphael were both outstanding at doing their jobs. And, in an industry and during a time when & where genuine old-fashioned courtesy and customer service are rare, these gentlemen made us believe that we mattered as customers !

Crystalcc78

9 de sep. de 2015

I went into Cramer Honda knowing I was upside down in my current vehicle and has less that good credit. Jim Timpson was the person who helped me. He was patient with my situation and worked very hard to get me into a great vehicle. There was no haggling no sales tricks just an honest person who really cared and wanted to help. They have earned my business for life! I will be sending my daughter there in a couple months to get her car. Thank you again guys you made this the best experience I've ever had buying a car!

Mallport

7 de sep. de 2015

I went in in to Honda knowing they may not be able to help. I was beyond pleased the service and respect I was given . Being a woman buying a car that isn't always the case. I went in put it all in front of them, basically told them what it HAD to be and they did their best to get me as close as possible. Great saleman, finance and overall staff. Thanks Honda you made my day.

Boltzbaby25

5 de sep. de 2015

I did a lot of research on the Pilots and even test drove one. I knew I wanted to by one. I called and/or made contact via the web, and out of 7 or 8 dealerships Jim and Cramer Honda was the only person/Honda dealership who truly took me seriously and answered all my questions. I made a web request and 7 hours later, my wife and I were driving off the lot with their showroom Honda Pilot Elite.It's been three weeks and we love this car. People are still turning heads to check it outThank you Jim, Tim and Rafael for making our buying experience memorable.Janelle and Chris .

jennifer9601

28 de ago. de 2015

Jason showed me everything I needed to know about the car and stayed late so I could drive it home that night. He answered all my questions and was very patient.

SKL

5 de ago. de 2015

We have always heard good things about Cramer Honda of Venice, so, we thought we would give them a try! Our Salesman Jim Timpson was very helpful in describing features and spent time with us, and, our transaction went very smoothly! So happy with our purchase and that we chose Cramer Honda and will recommend them to our Friends & Family. - Thanks again Jim!! :)

amdel

20 de jul. de 2015

At 88 years old and purchasing my first vehicle on my own, George was extremely accommodating and explained all part of transaction in detail. I was completely satisfied with my whole experience.

Drue

17 de jul. de 2015

This was a very pleasant transaction. Our salesman, Jim Timson, was knowledgable and personable. He and a very nice man named Chris presented us with a deal we couldn't refuse. And when we called to get insurance, our agent informed us that Cramer Honda is one of the top dealers in the area! We would definitely recommend them for your next car lease or purchase. Be sure to ask for Jim. Out of all the salesman we "pre-contacted" over the Internet, he was by far the best.

mustang man

15 de jul. de 2015

Y ou hear many thing on radio and television about the problems with buying an automobile fortunately my wife and I had no such problems. We had a sales consultant by the name of Bill Moser, who made the whole thing a pleasant experience. He answered all our questions and gave us a good test drive in the car we wanted.. The Sales Manager came over to make sure we had all the information we needed to make up our minds. After some discussions we came to what we considered a fair price. We are very pleased with our car but even more pleased by meeting and dealing with Bill Moser and Cramer Honda.

franksam

10 de jul. de 2015

Kevin Mazorra is the best salesman I have ever had the pleasure of dealing with. He is thoughtful, courteous, not pushy, and above all, a gentleman.This is the second vehicle in two years we have obtain from Kevin, and in two years, we will be back again.Hands down, the best automotive experience in the business for the customer and returning customer like me.Thanks again Kevin.

Roger

8 de jul. de 2015

This is the second time we have purchased a car from Cramer Honda. Once again we had a great experience. Everyone we dealt with was great! Thank you Jim Timpson and Wayne Young for going the extra mile. It is a pleasure when you can deal with people that are personable, honest and work to provide you with the best experience in purchasing a car. We will definitely purchase our next car from Cramer Honda.

Williamson,scooter1213

23 de jun. de 2015

this was one of the easiest purchases that we have ever made. Everyone was very friendly and super helpful. Very honest! Would totally return there for another purchase.

Pat

15 de jun. de 2015

I recently purchased a new Honda Accord Hybrid Touring from Cramer Honda in Venice, FL. I worked with Jim Timpson and did the initial work on-line where all the dealers in my area respond to a request for price. Jim was quick to respond with an excellent price and didn't screw me around by later adding in additional costs. It was well worth the 60 mile drive to pick up the vehicle. Jim was pleasant to work with, and Jim and the entire Dealer staff were extraordinarily professional. I wasn't pressured to buy anything I didn't want although I was offered a somewhat expensive extended warranty. As I never buy those I initially turned it down, but later decided to buy it due to the massive amount of high technology on this car. Although Honda in well known for its reliability, I decided I needed the piece of mind as It did extend the basic warranty by a large amount.

asheley

9 de jun. de 2015

I have leased my last 4 vehicles from Cramer Honda because they are the best! Yesterday I was in for an oil change on my Honda Fit. Rob Goodman ceased the opportunity to discuss options with me. He was friendly, patient, knowledgeable and considerate. No pressure sales just thoughtful assistance. Well I ended up leasing a Honda Civic and couldn't be happier. I got a very fair price and love the new car. Paul Brunnette helped with financing and Lance O'Fallen was a pleasure to work with.Thanks again Cramer! See you for the next one!

jbarnacle2

26 de may. de 2015

very pleasant to work with. did not pressure me at all. I would recommend them to friends andwill visit them again. just did a 500 mile road trip and am very pleased with the CRV's performance.

choppy

26 de may. de 2015

I just leased a new Honda from Cramers Honda in Venice Fl. I worked with a gentleman named Jim Timpson. Jim was a great person to work to work with and went out of his way to make my deal go through. I would highly recommend Jim if you were looking to purchase a new vehicle.

jpduque45

25 de may. de 2015

I just leased a 2015 crv from Wayne Young and Jim Timpson this weekend. This is the second vehicle I've gotten from these guys. I won't go to any other dealer, these guys are great. Keep up the good work. I recommend them to everyone I know.

pleased

22 de may. de 2015

Jim Timpson was our salesperson, this is the second vel. we purchased from James and we are very pleased with him and the dealership. James worked to get us a fair price and followed up showing us every thing we should know about our vel. also would like to say thank you to Rick who also came through for us.YOU GUYS REALLY DO TREAT PEOPLE RIGHT.dick and donna R.

Honda-family

18 de may. de 2015

We drive one hour and past other Honda dealers to buy from the Venice Dealership!We get a great deal without haggling with a sales person... We are treated fairly every time we buy a car.Our family also come to Venice Honda as well. Very pleased from the sales to the service!

symon_e24

17 de may. de 2015

I was referred to here from a previous customer who highly recommended them and how right they were. I knew what I wanted and they were more than happy to put me in the car right for me and worked with my finances. I recommend anyone who wants a reliable car and awesome sales people to go to Cramer Honda.

AnnKen727

11 de may. de 2015

I purchased a certified pre-owned honda pilot. Although I was very happy with the truck I had a few issues with the way the sales portion was handled. I was pressured to sign the contract by Rafael without reading and told if there was any problems it would be taken care of. Well when I picked up my Pilot I had a few issues that weren't taken care of. I played a bit of phone tag and got no where until the manager Lance reached out to me. He listened to my concerns and had me come in. The sales manager Chris was wonderful and had my vehicle detailed and took care of the issues I had. He also sat down with me so we could go over my paperwork and my concerns and rectified it to the best of his ability. Their service manager was wonderful and went over the issues with me as well. Although my original experience wasn't wonderful this dealership really did reached out to make good and I greatly appreciate that. The best part is that I did purchase a great Honda Pilot that runs great.

Happy Buyer llhjnh

5 de may. de 2015

My husband and I stopped at Cramer Honda to check out the new CRV's. We already knew that's what we wanted after comparing other vehicles. Jimmy Soravilla came out to see how he could help us.The experience we had with Jimmy was terrific. He is very knowledgeable, thoughtful and couldn't do enough for us. He answered every question we had and more. Obviously, we are now driving the car.!!

stressfree buying

30 de abr. de 2015

Jim Timpson is the reason we bought at Cramer Honda.Car buying prior to this has been stressful.We sat in when our sisters bought a car from Jim,and saw how he treated them.Never before had we seen a car dealer treat a customer like that.No pressure and no stress!And he tries to please in every way.We felt very blessed as we drove away.He made it simple and pleasureable.He treats you like a friend.The best car dealer ever!!!God bless you Jim!!!

sandy19

23 de abr. de 2015

I purchased a used vehicle last week from Cramer Honda and Jim Timpson was the salesman I dealt with. The vehicle I bought wasn't very expensive, however I was treated as though I were buying a $50k vehicle. Very respectful and kind. I did end up paying more than I thought I would, but I still feel very happy with my new/used car. They were VERY accommodating and took very good care to insure my happiness. I would definitely buy my next vehicle there and I recommend them highly.

satisfied buyer

22 de abr. de 2015

Having done our homework on the internet, my wife and I had a good idea what we were looking for in a vehicle, and were very happy the way things transpired at the dealership. Our internet sales person was Jim Timpson, and he was ably and professionally assisted by Tim, Dan, & Paul. No high pressure at all, just a willingness to help us make a deal we were comfortable with. I would give them "5's" across the board and highly recommend this dealership.

Venice12

17 de abr. de 2015

Highly recommend working with Jim TImpson. Knowledgeable about the vehicles and more importantly he understood and respected my needs in terms of service, follow-up and timetable. Car was in my garage in less than couple hours after making the deal. One of the more pleasant car buying experiences ever.

Dove

14 de abr. de 2015

Very,Very helpful ...No pressure ,I would highly recommend them.. very accommodating when fixing a minor issue.Thank for my car I love my HONDA!!!!

pam12

14 de abr. de 2015

Buying a car based on internet pictures can be disheartening, however dealing with Jim Timpson and the internet was awesome! Jim was very friendly and truthful. There were no pictures of the inside of the car but Jim went out to the car and called me, he talked me through the car, he told me of any scrathes, scrapes and bumps; and sure enough the car was just as Jim described.I drove an hour to see this car and was very happy that Jim was truthful! Thanks for a great car buying experience .... John Jr. is very happy with his car!!!

SWilliamson

12 de abr. de 2015

Jim Timpson is the nicest and easiest car salesman I have ever worked with. He didn't feed me lines of B.S.. He didn't pressure me into buying anything. I told him what I wanted and he made it happen. It was as simple as that. I'm not kidding. I don't like car dealerships or car salesmen (sorry) but Jim truly is a nice guy. He was very knowledgeable and he answered all of my questions. If you want a friendly, hassle free car buying experience, call Jim Timpson at Cramer Honda of Venice.

gealpa12

11 de abr. de 2015

My wife and I went to Cramer Honda knowing what car we wanted and what we were willing to pay. Left extremely satisfied in our new 2015 CRV. Jim Timpson (salesman) and Tim (GM) worked with us in avery professional and pleasant manner throughout the process. We couldn't be happier with the deal and the car we got!

janroberts

30 de mar. de 2015

Cramer Honda has been the best dealership I ever worked with. Rob Goodman, my salesman, was so wonderful. He assisted me in getting the car of my dreams and was just so wonderful to work with. He had great respect for me as a customer and for my budget, he was just so kind, courteous and professional, this is a man that is good for his word and follows up to be sure that everything goes just right. He made my shopping for a vehicle a pleasant experience. I want to thank Tim Platt, the Sales manager for going the extra mile in making my car one that was within my budget with true sincerity, there was no game playing, just honest dealing. I never once felt like they were trying to force me or push me into something I didn't want. They were amazing!! I want to thank Rafael Torres, the Financial Manager. I already came into the dealership with my own auto loan from a credit union, and my credit union told me not to let the dealership look into another loan because it would hit my credit. Rafael asked me to give him a chance and only to do soft qualifying which wouldn't hurt my credit and see if he could find me a better rate. Well Rafael did it!! He saved me almost an entire percentage over my credit union and that over a 5 year term saved me money!! Thank you so much!! Once I purchased my new Odyssey, I was so excited I went to the parts department and made several purchases, one of which was a full nose piece. The Parts Manager Tom Warren went over and above in assisting me with not only getting the correct nose piece, but they had a wonderful open house and he gave me an additional savings coupon towards the purchase. I want to thank everyone at Cramer Honda of Venice for their wonderful staff and service. I will refer you to all my friends and family. God Bless You AllJan Roberts

rjmill

25 de mar. de 2015

Working with Jimmy Soravilla was as pleasurable an experience as I've ever had at a car dealership. Jimmy was tireless and cheerful as I spun thru a sequence of mind-numbing possible scenarios for purchase/lease for used and new vehicles, not to mention three test drives on two different occasions. When it came to the different financing options, Rick DeFrank was honest and creative, letting me see all the costs up front, with no pressure. The Doc signing with Rafael Torres was handled expertly and with great patience for my need to read everything carefully (engineer).Bottom line, great car: great experience

cb

24 de mar. de 2015

I went to the showroom on Saturday, March 14, 2015 just looking for a used car and went home in a 2012 Honda Civic with miles that you wouldn't believe. The minute you walk in the atmosphere is very friendly as were all the people. I must thank Jim Timpson for all his hard work getting me this great vehicle. I am so pleased with how friendly and helpful he was. He really went to bat for me and I appreciate it. I also appreciate the financial aspect of it as well. Troy Haynes helped me get the financial support I needed and again, I appreciate it.

Edtomson

10 de mar. de 2015

Simply one of the best car buying experiences. From the very first call, Jim Timpson was nothing but professional , courteous and knowledgeable. There was no hard sell and we got a great certified preowned accord at a great price. We literally looked from Miami to Tampa for the best deal and found it at Cramer. The entire staff was friendly and the credit manager Rafael got us an incredibly LOW interest rate. Thanks again and keep up the great work.

rtrdpilot

6 de mar. de 2015

While visiting my stepmother in Punta Gorda, and after searching the internet for the best cars for short people, (Honda Accord is very High on that list), we decided to visit Cramer Honda in Venice aon a Friday. My Dad had purchased a Toyota Truck at Cramer, and she remembered having a good experience--so we decided to go back. (I drive that Toyota Tundra daily, and it is a great truck!)We met Al Issa who courteously answered all of our questions, and was very knowledgeable about the vehicles we were interested in--which included a 2015 Accord, a 2012 Accord, and the 2015 CRV. It was the end of the month, and Al would have liked to close a deal that day, but he graciously accepted that we were not going to buy that day, and we went home to think it over and do our homework. When we returned on Monday, we called ahead, and Al had the cars we wanted her to test drive right at the front door when we got there. After determining that she wanted a 2015 Honda Accord Ex-L, we shared our research and made an offer. After a bit of negotiation, we had a deal.My Mother is very happy with the vehicle, and we went away from Cramer of Venice having had a great experience--we recommend it to all!

mmerkle761

2 de mar. de 2015

I worked with Jimmy Soravilla to purchase a 2015 Honda Civic. Jimmy did not pressure me in any way and was helpful, professional and personable! Everyone at the dealership was friendly and I felt very comfortable with completing the transaction.

jake071968atgmail.com

23 de feb. de 2015

Jim Timpson was very professional and treated us with respect when my wife and i came to purchase our 06 Kia Sportage. He made sure we were comfortable and made the transaction easy and enjoyable. We would recommend him to all our family and friends. It was by far our easiest car purchase to date.

jkittlei

9 de feb. de 2015

dan and jim did a wonderful job of helping us buy our 2011 honda civic out of the l;ease we had,we oariginally leased it from dan at cramer in 2011.the process of buying it out of the lease was quick, efficient and they took care of all the paerworkin a top nothch fashionwe will do business w cramer and dan and jim again when our car needs are therethanks spo much jim and danjohn l kittle

was

3 de feb. de 2015

Jim & Dan did a great job getting a workable price and important service information ready for when I got there from Ohio. They even called another dealer that serviced the vehicle to get the info. With an out the door price we just had to stop in and look at it and drive it. We bought it as is and that night the service engine soon light came on. I called them up and took it in to have them look at it. Even though it was sold as is they split the cost with me to make the repairs. I was impressed with Jim, Dan and Cris and their great service!

Jeff

2 de feb. de 2015

Go to Cramer and ask for Bill Moser! We went to Cramer to replace my mother-in-law's CRV. We drove several miles out of our way due to issues she had had with the nearest dealer to her. We worked with Bill Moser and it couldn't have been a more pleasant experience. He and his manager Tim worked within the income constraints she had and made a deal that worked for her. She now has a brand new CRV and worry free driving (extended warranty) for several years and a back up camera (which was a must). She is happy and Bill has called more than once to check on her. We made a deal and a friend that day! THANK YOU BILL MOSER!!!

Dante

26 de ene. de 2015

My brand new car has a door that is painted a different color and not Happy with the way any one is acting !TERRIBLE DEALER!

Jimbonsall

13 de ene. de 2015

Jim was a very personable responsive person. That won the dealership and him the sale. I drove past another honda dealership to meet with Jim. Would do this again.

Canadian cruiser

18 de nov. de 2014

Our experience with Jim Timpson was very pleasant. Most of our expections were met. Jim did his best to address our demands. From the beginning to the end of the whole process, we were satisfied and felt confident about the professionalism of this dealership's personnel and Jim.Thank you!,Your Canadians customers

bporopat

12 de nov. de 2014

The purchase of a new car can be scary and unfamiliar territory, but Jim Timpson was there to change all that. From the initial phone call to the followup appt. at the dealership he received an A+ for customer service, in my opinion. He was true to his word about the car and the price; well everything. He made the experience of the car purchase seamless. I left the dealership driving my new car feeling confident and happy that I made the right choice to buy at Cramer Honda of Venice. I plan on telling everyone what a wonderful experience it was and give out Jim's card when ever possible. Thanks to everyone including Paul in the finance and registration dept. the process was also seamless. Barbara Poropat

gerryT1938

4 de oct. de 2014

My wife and I just bought a new Honda Civic from Jim Timpson. From the initial internet contact to the face to face appointment, the sales process was handled professionally and cordially. Jim was a pleasure to work with. He made sure we had a stress free experience and delivered a good deal as well. We would certainly ber pleased to deal with him on a future purchase.It was also a pleasure to work with Rafael Torres, the business manager. Rafael handled all the contract, license/registration and post-sale issues promptly and professionally.

jyinhonda

30 de sep. de 2014

From the first response on last Saturday to purchase a 2009 Honda Accord late last night at Cramer Honda. Jim made me a happy father bought my daughter's first car. He delivered best service I ever experienced. Every person I worked with in the whole process at Cramer Honda are also extremely helpful.Thank you, Jim. Thank you, Cramer Honda!Jinbo

AdamMiller

24 de sep. de 2014

Everyone knows car buying/leasing can be extremely stressful. I was introduced to Lance by a friend who had done business with him before. Lance handled my situation over the phone, preapproved me, and set everything up for me to be ready the next day. Upon arrival, Jason met me at the door, introduced himself and from then on, i knew everything was in good hands. He took amazing care of us, went through every aspect of the car, making sure we understood everything going on while we waited, and even told me what to expect next in the process, and assured we would have me on my way shorlty (knowing i had to head back to Orlando that same day) All around just extremely helpful and hospitable.

nanc0202

18 de sep. de 2014

We purchased a 2014 CRV and the purchase was the best experience I have ever had. The dealwas very easy and Jason new a lot about the vehicle and explained some of the features beforewe did our test drive. We went on the surface roads and the interstate to see if we like the power and pickup and how it road on both types of surface. I would buy from Cramer Honda again.

flebile_ludibrium

4 de sep. de 2014

I am pleased with my new Honda Fit and with the experience of working withthe salesman, Jim Timpson. He was completely up-front on the telephone,matched a competitive offer, and made sure everything was as advertised.He worked efficiently and didn't waste my time or try to redirect me to ahigher-margin car. When the floor mats I'd ordered weren't in the day Ipicked up the car, he had them shipped. He went out of his way to offera tip on a temporary tag for the old car I was selling privately thatended up saving me a couple of hundred dollars. Cramer Honda tacks ona lower (and fully disclosed) dealer fee than most other area Hondadealers and didn't add any hidden "dealer options." They're stillmaking a healthy profit, but they do it without bait-and-switch tactics.If I had to buy a new car again, I'd be happy to consider Cramer Honda.

Lefebvre Alain

3 de sep. de 2014

I was served as expected and I'm fully satisfied.Wes was very friendly and very accurate.It was a really good experience and I'm sure I will go back to Cramer Honda for my next car!

Bear1234

2 de sep. de 2014

I purchased a 2014 Honda Civic from Cramer Honda. My salesperson was Bill Moser. He was wonderful to me. He was knowledgeable about the vehicle and worked very hard along with the financing team to get me the absolute best deal. I will definitely recommend and use Cramer Honda in the future for another vehicle purchase.

loretta.turek

23 de ago. de 2014

We purchased a new 2014 Honda Accord and was very pleased with Wes Wright Sales consultant andPaul Brunette Business Manager. They were both professional and easy to do business with.Both were courteous and professional and took their time to explain everything.Thank you.

wouldywood

22 de ago. de 2014

We purchased a 2011 Honda Civic last year from Bill Moser, Salesman. He was very well educated, professional and knew what we could afford. After several visits, he called us to say he may have a Honda for us and he did and he sold it to us. This past week I was getting the Honda serviced and I saw a Pickup Truck they had on the lot. After three days of bickering back and forth, we made the deal that I could afford and traded in two cars for the truck. Bill Moser, the salesman, was in charge of the deal and made light of all the barganing to bring it to fruition, I will miss the Service Department and their great staff, but when we are in the market again for a car, I will go to Bill Moser at Cramer Honda.

Lencar

5 de ago. de 2014

Just bought a 2014 Accord as I did 3 years ago. Best experience to date in dealing with any dealership. Upfront as advertised with minimal haggling. Courteous and professional sales consultant; the way it should be. I feel I got a fair deal and was treated with respect. You don't find that often today and I will continue being a loyal customer based on my experiences here.

marogeno

19 de jul. de 2014

It took 3 attempts by my sales rep to negotiate the deal I was looking for, but I got it ! - thanks to Jimmy Soravilla's persistance and willingness to work on my behalf. I rated my overall experience as "Good," only because I'm not comfortable with the whole negotiation process in general. But, I strongly recommend Cramer Honda for its outstanding and excellent customer service, friendliness and quality of work.

Robert Dawson

8 de jul. de 2014

We bought a new Odyssey using the internet and Cramer Honda was very responsive, had excellent pricing and we received outstanding service when we arrived at the dealership. Jim Timpson and Dan Butts provided us with everything we needed to make a decision to buy a new Odyssey. We would strongly recommend Cramer Honda and its internet sales staff.

sirgany

3 de jul. de 2014

I have been searching in Arcadia, Sarasota, Bradenton looking for a car for my family of four and Cramer Honda of Venice found me a car I was exhausted of searching for a car that would work with my bank and buy my car. Thanks to you guys for supporting me and my family the car that I have now works great.

Ellene

2 de jul. de 2014

I had not bought a new car in 12 years and I have to say I was dreading it. The team at Cramer Honda of Venice were a breath of fresh air and made the experience.. I will have to say FUN... The car features, color and extras were very well done and I feel cool driving my new Honda Pilot EX-L. Thank you to Al who was great thru the whole process, very knowlegeable and made us feel comfortable, and Tim - the guy is a hoot and loved his energy, to Paul who is the quickest lender in the East and he made some suggestions on how we could save money with the transfer which was very nice... we also appreciated the no pressure atmosphere and we felt like we got a fair price with little hassle and so my fear/dread of buying a car have been shattered and I would recommend them highly.

craig8

23 de jun. de 2014

We were looking for a used car with specific requirements. We have owned Accords in the past, but have been Toyota owners recently. Contacted Jim Timpson regarding an accord advertised online. After driving down to see the vehicle, I was pleased that Jim was so open to learning what our needs were. He took to time to go over several cars in their inventory to make sure we were seeing the right car for us. Jim never pushed us towards the purchase of any particular vehicle. He simply relayed the facts about each car and let us decide for ourselves. Once we narrowed our choices it was simple. The internet pricing of the car we selected was right in line with what our research showed to be a fair price. There wasn't any uncomfortable haggling and the dealership worked with us on a couple small issues to make the car exactly what we wanted. Jim's follow up has been superb making sure everything is right with the car. We are very pleased with our choice and we appreciate the way Jim helped, but did not push us into our decision. I have often felt that car salesmen have certain inventory they are pushing and they cloud our real needs with what their needs are. Jim never gave that impression. It was going to be our car and it needed to be right for our needs.It was a very pleasant, comfortable buying experience.

laticiasmith

16 de jun. de 2014

I have purchased many cars over the years and I must say this was the best experience of them all. Our salesman Wayne was friendly and Knowledgeable. His manager Chris was equally as friendly and made us feel very comfortable throughout the experience. We first started working with James during our internet hunt and when we came into the dealership he was busy so right away we were directed to Wayne. We knew what we wanted it was just a matter of sealing the deal. We leased a 2014 Honda Civic LX and could not be happier with the service we received at Cramer Honda. I would highly recommend them to anyone trying to buy a new car!!!!

navyhk

7 de jun. de 2014

I had been searching for a black 2014 Civic EX for the past 3 months, and it was a long and drawn out process, but Cramer Honda simplified it. I contacted dealers from Miami to Orlando in my car search, but none of them compared to Cramer Honda of Venice. I had dealt with Wes and Curtis in Sales, and their sales manager Tim. Their responses to my questions were prompt, and they were courteous and honest throughout the sales process. They provided me with every possible option that would meet my needs, without playing the annoying car buying game. As a result, I purchased my 2014 Civic from them on May 25, 2014, and I am glad that I did. They always follow-up to meet any additional needs, strive to provide the best service in the area, and continue to build that long-term win-win business relationship. Cramer Honda of Venice proved that the best dealer is not always a high volume big city dealer. Cramer Honda of Venice is my premier resource for my future car service and sales business.

Biker1955

5 de jun. de 2014

I went to Cramer Honda on the recommendation from a friend and am so glad I did! It was a great pleasure working with Bill Moser to find my perfect car, as he was very knowledgeable about the cars and I appreciated his honesty. He was patient with me as well, explaining the differences between the LX and EX Honda Civics. On my test drive, Bill showed me all the neat features and how they worked and he took me on some rough terrain so I could get a real feel for how well the cars handled. After I finally decided on which car I wanted, Bill continued to guide me through the buying process, making me feel at home the whole time by constantly making sure I was comfortable and knew everything I could possibly need to know before driving off the lot in my new EX! My boyfriend was so impressed with your dealership and the cars that he is now considering coming in to purchase the Civic SI. Many thanks to you Bill for making this car buying experience my best ever!

christinesbooks

5 de jun. de 2014

I recently leased a Honda Accord from Cramer Honda of Venice. My salesman was Wayne Young. I was very pleased with my experience there. My husband was ill and could not accompany me to the dealership. I was nervous about conducting this transaction on my own, but Wayne and the rest of the staff made my first leasing experience as easy and stress free as possible. I believe they went above and beyond what might be expected from a dealership. There was no funny business, all promises were kept, I feel that I got a good deal, and Wayne was especially helpful every step of the way. I would recommend Cramer Honda of Venice to anyone looking to buy or lease a Honda. Thank you Wayne and thank you Cramer Honda.

bobcgamer

3 de jun. de 2014

Working with Mike was a great experience ,he was pleasant and answered all my questions, he had the car cleaned and serviced and ready for my pick up and he got me great finance too.

lynn43

2 de jun. de 2014

My wife and I were happy with the dealerships handling of our requests to purchase a new Honda CRV. Our salesman Wesley Wright did a fine job of answering our questions and leading us to the vehicle we purchased. The team a Cramer made our visit an enjoyable experience.David Ross

gracious1

2 de jun. de 2014

I recently purchased a used Honda Civic from Cramer Honda of Venice. In 2008 I had gone to the dealership and was so poorly treated that I vowed to never go there again. That is until last week when I chose to let go of the old anger and give the dealership another chance. Well, I can tell you the experience was totally different from beginning to end. It started with an email first thing Saturday morning and ended with a purchase Saturday before dinner. Jim Timpson (Internet Manager) emailed me and then followed up with a pleasant (non-pushy) call to say that he would hold the car for me so that I could test drive it in the early afternoon. Sure enough when I got to the dealership (which was packed solid) he was waiting for me and when I mentioned his name at the door, the first salesman graciously took me to him. Jim came with me for a test drive and when I made the decision to proceed with the purchase he introduced Tim Platt (used car manager) to me who as well was kind, caring and worked with me to finalize the deal. Also, Paul Brunette (Business Manager) went over the numbers with me and invited an opportunity for me to ask questions. So, overall my experience this time around was excellent and I will be sure to recommend others to the dealership and the people who served me. Kind regards,Trina Hayes

faith32

2 de jun. de 2014

We had a wonderful car buying experience at Cramer Honda of Venice.. It began with a chat on e-mail with a lovely lady who referred us to JimTimpson. Soon we were contacted by phone. We were looking for a used car, but he made us such an exceptional offer for a new Honda that we couldn't pass up. He was so helpful in sending maps so we wouldn't get lost. From the moment we stepped into the door(that was opened for us) until our departure we were treated with kindness. Jim did an excellent job showing us the cars that we could choose from and he so graciously went with us on a test drive. My sister and I and my brother and his wife all think he is the most pleasant car salesman we ever dealt with! Fannie $ Margie

BobMacLeod

12 de may. de 2014

Mark was most helpful in reviewing the highlights of the 2014 Accord and the CRV. The option of leasing was discussed at great length and it has changed of view of the purchasing option. We will be back!

dianacloud

11 de may. de 2014

I have never experienced such incredible service and attention to my car buying needs than I did with Cramer Honda of Venice. From the first phone call from Jim Timpson to signing on the dotted line and driving my 2014 Honda CRV out of the car lot, my experience with Cramer Honda was nothing short of an extreme pleasure. I live in Sarasota and choose to drive to Venice because the level of care and attention to my needs from Jim and Sales Manager Tim Platt made the drive worth it!. I am now and forever more a committed customer to Cramer Honda! Thank you to all of your staff for your gracious care of my needs

TheMirandas

8 de may. de 2014

We were initially not sure if we wanted to get a car or an SUV, but had in mind that we wanted to drive the CRV and the Accord because they are both comparable in size, engine, etc. We drove the Accord and then the CRV. We fell in love with the Accord. We test drove several other "comparable" vehicles and there was no comparison. When we walked in, we were greeted by Jason Berlin, he was very informative on the vehicles and listened to our needs/wants and found a perfect match. We checked out other dealers and pricing and told them the staff at Cramer Honda where we wanted to be and what we wanted. They were able to work a great deal for us! We worked with Jason the entire time & would highly recommend him. He is easy going, no pressure and he listens! We really wanted to keep our business local, if possible and Jason and the staff at Cramer Honda made it possible for us to get the car we wanted for the price we wanted. I would highly recommend Jason as your sales agent and Cramer Honda as the place to purchase your next vehicle.

metformin101

4 de may. de 2014

I have been in Sales, throughout my business career. Jim Timpson, is the "Best of the Best", in my book!!My husband and I were warmly greeted by Jim Timpson, when we entered Cramer Honda of Venice, last weekend, on April 27th. We told him that we were shopping, and that we already owned a 2004 Honda Odyssey, and thought it might be a good time to look into a new Odyssey. We like Odyssey's, because we enjoy sitting in a "chair", rather than sitting on the "floor" of a smaller vehicle. We are senior citizens, and we feel the Odyssey's are more comfortable, and safer, to drive in.Jim Timpson, was very understanding, as to our wants in a vehicle. Jim lead us outside, to a new 2014 Honda Odyssey, and I drove it out to I-75, to give it a test drive. Jim told us about all the features on the 2014 Odyssey. The Odyssey drove beautifully. When we returned to the dealership, we sat down with Jim Timpson, and I showed him the coupons we had received from Cramer Honda, and he said he would definitely honor them. Jim was a pleasure to work with. He explained Buying vs. Leasing, and there was ABSOLUTELY NO PRESSURE on my husband or myself!!Jim introduced us to Tim, the dealer manager, and to Paul, in the finance department, who were both very friendly, also.We decided to get the new 2014 Odyssey.Jim walked us through all the steps. Jim is a very sincere, and wonderful person to work with. I would be very happy to recommend Jim Timpson, to any prospective buyer. Thank you.

ericrushlow

3 de may. de 2014

Al Issa is the best sales person I have ever had. I will always go to him for all my car purchases in the future. I have already bought 4 cars from Al. He has a great product to offer and will work to get any deal done. He is easy to talk to, not pushy, and a great family man. If your in the market checking out Al is a must. The buying process was always a enjoyable experience for us.

retreat20

28 de abr. de 2014

We prefer going to Cramer Honda in Venice instead of going to our local Honda dealer because of their friendly sales people. Al is honest and very knowledgeable. He took his time explaining all our options and didn't pressure us into buying a car. We are repeat customers and will continue to do business with him.

Gabi93

23 de abr. de 2014

I live about an hour and 15 minutes away from this dealer, so my first contact with them was on the phone. They were all very professional and friendly from the get go. When we made a deal and I drove out, I met Wayne and Chris. They were just as friendly in person as they were on the phone. The car was ready to test drive, it was clean, just perfect. Wayne did a great job showing me the car's features and explaining everything I needed to know. Chris thanked me and my father for coming to do business with them. The paperwork was an easy and fast process. I got a great deal on my new Honda and the whole buying experience was very pleasurable! I would definitely buy from Cramer again!

costad20

6 de abr. de 2014

I just leased a 2014 Honda CRV. Kevin Mazorra explained and demonstrated all the features of my car, set up my phone for hands-free dialing, and helped me transfer my belongings from my trade-in to my new car. He gave me a tour of the dealership explaining where to bring my car for service when needed. Rafael, the business manager, explained the leasing terms in a pleasant and relaxing matter. Everyone at Cramer was friendly and professional. I was offered the trade-in value of my car and the leasing price I expected after researching trade-in values, car purchases, and leasing prices. I experienced no high pressure sales tactics for anything I did not want.

JBCowp

1 de abr. de 2014

I had an excellent experience with Cramer, starting with an internet search for a used Honda under $18,000. I was helped by the internet manager Jim Timpson, who was very professional and engaged. I made two visits to the dealership and was well-treated by very helpful people each time. I got the car I wanted for less than my top price. The closing was expertly handled by Jorge and the finance man Troy. We got an excellent vehicle and good extended warranties. All in all, it was obvious to me that Cramer is a highly professional, ethical and attentive dealer.

Carlotta7

29 de mar. de 2014

This was my second lease deal with Cramer Honda of Venice and things could not have gone more smoothly. Kevin Mazorra nagivated both times, with car selection, explanation of car feautures, clarification of paperwork and promptness through the entire process. Kevin is a very pleasant person, not at all pushy, and presented very professionaly. With these attributes, along with his sense of humor, I can see how he would easily relate to and benefit anyone looking to purchase or lease a car.I am sorry, I do not recall the gentlemans name who began the credit process, but such a pleasant and fine person.Troy ran through the paperwork with me in a prompt yet unhurried manner. Also, it was appreciated that he did not try to upsell me on additional services. I really had a strict budget to maintain and that was honored.I drove away in a beautiful car that I am very happy with.

mtowndj

23 de mar. de 2014

A routine service call revealed a problem big enough to consider trading cars. The entire process was quick, fair, fun, and we were treated with respect. My finest ever car buying experience. Service guys are world class too.

blessingmel

20 de mar. de 2014

I truly love Cramer Honda. Living in Port Charlotte and having a dealership right down the road is nice but the service I receive in Venice is worth the 30 -40 minute drive to this dealership. The sales people are so friendly and NEVER pushy to just make a sale. They actually let you look at the cars rather than make you feel like you are writing their paycheck. Wayne in internet sales is probably the most honest salesperson I have ever dealt with at any dealership. Troy is very knowledgeable in finance and when you say no to the "extras" he doesn't push you into feeling like you are making a mistake, he simply respects your decision, another nice change of pace in the car dealership world. Overall, I will continue to do all my car business with them and would recommend them to anyone I know.

rwkulp

18 de mar. de 2014

Having purchased a number of automobiles in my life, I can in all honesty state my experience at Cramer Honda in Venice has been the most positive I've had. Everyone associated with Cramer Honda from the moment you enter the door are extremely friendly, courteous, knowledgeable, and professional. From Dale in sales to Chris in financing to Lance O'Fallon the general manager, all worked together to provide me an outstanding deal on the automobile I purchased, and I highly recommend anyone looking to purchase an auto going to Cramer.

jasonhunter1

16 de mar. de 2014

Just want to look at a bigger car and Al Issa help us out. We ask for somethings and he help us get in to a cvr. It is the best thing we have done. Just want to say a big thank you to Al Issa and Tim for the helpThank you so muchJason and Verna Hunter

hncv14

25 de feb. de 2014

We returned to Cramer Honda of Venice because we had previously leased an Odyssey. We received such great , friendly, professional service and help from Curtis Koch we chose to lease a second car in addition to the Odyssey. We had a test drive and he explained all the features and how they worked. We continue to be pleased with Cramer Honda of Venice ..We signed final papers today with Noel and everything went so smoothly. We are now proud owners of a 2014 Civic LX Sheila conger VeniceKudos to Curtis and all the team at Cramers Honda.

KREE22OSU

24 de feb. de 2014

MY FATHER VISITED THE DEALERSHIP LAST FRIDAY AND HE WAS GREETED BY KEVIN MAZORRA. KEVIN TOOK THE TIME TO LISTEN TO MY FATHER AND HE LEFT FEELING COMFORT IN THE BUYING PROCESS. SO MUCH, THAT HE BROUGHT ME BACK ON SUNDAY. KEVIN WAS THERE AND HE WAS FRIENDLY AND OUTGOING. HE TOOK THE TIME TO LISTEN TO MY NEEDS AND HE DIDN'T TRY TO SELL ME SOMETHING THAT I WASN'T INTERESTED IN. I FELT COMFORTABLE ASKING QUESTIONS, AND HE WAS VERY KNOWLEDGEABLE ABOUT SEVERAL CARS ON THE LOT. KEVIN MADE US FEEL LIKE WE HAD KNOWN HIM FOR YEARS, HENCE WHY WE BOUGHT A CAR THAT DAY. HE IS A GREAT EMPLOYEE AND HE MAKES CRAMER A BETTER PLACE.

carolynjprice7

18 de feb. de 2014

I came in for service on my 09 Honda Pilot and walked out with a new 2013. My salesman was Scott and he was super to deal with,,,no high pressure sales technique!! Always have had a great service experience. Wish they still made the Pilot in the seafoam? green.

Bobbi48

16 de ene. de 2014

We have a Honda that was purchased at this dealership and Kevin was our salesperson. When we decided to purchase an additional vehicle we once again came to Kevin as he has been in touch with us since we bought our original vehicle. We have been pleased with the service department also. Kevin is very professional and listened to what we wanted and he pointed us to the right vehicle for us.

tonyahuber

14 de ene. de 2014

Michael Rodriguez was the best salesman we have ever dealt with. We didn't feel pressured at all and he worked extremely hard to get us a car that would match our budget. Very nice guy, easy to work with! We are very dismayed to find that he is no longer with Cramer Honda. We will definitely be seeking his services at his new location when it is time to trade in our car.

Ld0660sadie

13 de ene. de 2014

Jorge was an excellent salesman! He was very helpful and courteous! Was not PUSHY at all! I would definitely go back to Cramer Honda in the future, only if I would be treated as well as Jorge treated me! It was the most pleasant experience I ever had in purchasing a vehicle! All salesmen should be as pleasant and helpful as he was!

MartaEllis

7 de ene. de 2014

Price included back up camera installation done by someone independently. No name or phone was given.Nothing happened. Salesperson said WE have to make the contact

paulrozmus1

4 de ene. de 2014

I was looking for a Lexus IS 250 with low mileage and with a best possible price (aren't we all :)?) for several weeks, and I found on Internet at Cramer's Honda in Venice.And I called Jim Timpson , Internet Seles person and he answered all my questions that I asked, he knew all the history of the car, describe car's look and conditions, and had my future car ready for a test drive next day. Great job :).

glenbeulahgal

31 de dic. de 2013

If zero or negative as a rating were possible, they'd be deserving. I purchased a used vehicle from Cramer that was advertised with the vin matching the vehicle I bought, a tow package and a roof rack. No tow package or roof rack was actually on the vehicle. We were told, "We (Cramer) have an agency that writes those ads and they're not always accurate. Besides, you already purchased the vehicle." We were also told the tires were all new when only two of them were. We had preapproved financing from our credit union but they assured us that they could do a better deal. In our attempt to hurry out of there because it was late, we didn't notice the multiple scams the finance department ran on us. About $4,000 in unneccesary warranty, gap insurance, etc. was subsequently added to the price. We called the salesman the next day....no response. Called the manager, Chris...no response. After days of being ingnored and now absolutely seething in anger my husband drives there only to get the "don't curse snd scream at me" response. Here's a bit of info Cramer Honda, if you were an honest dealership that actually cared enough to NOT violate and screw your customers and to respond in a timely manner, he wouldn't have been as angry as he was. The end result was NOTHING!! We cancelled the additional crap they put on but the rest of the dishonesty and violation remains a financial obligation on us. To add salt to the wound, we received a letter in the mail today saying Cramer didn't charge us enough for the registration on our new vehicle and we owe another $90. Oh, and if we don't pay it promptly they will inform the DMV to block future renewals or replacements. SHAME ON YOU CRAMER HONDA!! You screwed us!Sent from Tracy Winter-Deleacaes

Margieweb

28 de dic. de 2013

Had an exceptional sales experience with Al Issa and Tim Platt. They were well informed about financing and their product. We're so personable they even brought hot dogs to our desk while paperwork was being finalized. Took good care of us and developed a great relationship with my dad, a WWII veteran. We are extremely satisfied with our experience and love the 2014 CR-V we ended up with.

Ingram4star

26 de dic. de 2013

Wayne Young was excellent to work with. Amazing Customer Service. Great Prices.. We love our van, best fit for our family and budget. No Stress or BS. Would definitely go back to Honda Cramer and will work with Wayne Young the next time we need another vehicle.

reallydontcare

20 de dic. de 2013

My wife and I visited Cramer Honda of Venice seeking pricing on a new Honda. We have been Honda owners for several years and are sold on the product and its reliablity. The salesman who greeted us, Jimmy Soravilla, was extremely friendly and very patient with us. We originally anticipated that we were interested in an Odyssey. However, a Pilot on the show floor really caught our eye. Jimmy arranged to have us take a test ride in a Pilot. Unlike most dealerships where the test ride is about a 5-7 minute ride, Jimmy insisted we get a good feel for the vehicle and graciously let us take an extended ride which included having a highway experience. The entire test ride, accompanied by Jimmy's obvious knowledge of the product as well as his calm, non-pushy, selling approach really sold us on the car and the dealership. Jimmy insisted that we also take a ride in an Odyssey to ensure we were happy we were making the right decision. That was a good call on his part as it really did cement our decision on the Pilot. We felt throughout the entire process that Jimmy really wanted to ensure we had a great experience and that we were convinced that Cramer Honda of Venice cared about us as buyers. Jimmy succeeded!!! We are now happy owners of a 2014 Honda Pilot!! Thanks Jimmy!!

unit302

15 de dic. de 2013

As a long time BMW owner I had a lot of trouble giving up my old car (138 K ) when I had the good fortune of meeting Bill Moser at Cramer Honda. I had heard their slogan and Bill lived up to it in every respect which made the decision of buying a new Civic real easy and a pleasure.I have visited quite a few agencies where I was not impressed to say the least. Not so with Bill at Cramer's.I have no compunction of give a #5 rating on all above questions.Hans J Blatter

aggie66

10 de dic. de 2013

After sending many emails out to various dealers and getting many phone calls back wanting me to come in and test drive their car. I told them I had all ready driven the various cars and just a price. It took many tries to get a price over the phone and they were all over the lot.What a pleasure it was to talk to Jim Timpson at Cramer Honda Of Venice. I told him what I wanted and he called me back in about 10 minutes. His prices beat all the other dealers and his Accord had more equipment. Jim and Cramer Honda Both were very easy to deal with and Jim Timpson will see me again.BC

boxoffice

9 de dic. de 2013

Overall it was a great experience working with Jimmy in sales. He is an outstanding representative for Honda. We purchased a Honda CRV LX with Navigation and couldn't be happier. Jimmy was professional and very knowledgeable. We were well taken care of. Also Pat in the finance department assisted us with all of the paperwork. He also is very knowledgeable. I would recommend Cramer Honda to anyone who wants to work with professional friendly people. Kudos to Jimmy and Pat.Bob Vale

j cole

7 de dic. de 2013

Great place to buy a clean car dealerships was great sales people where great vary satisfied with my Honda will recommend this dealer the best place to buy a clean car hope to buy from them again

accord2014

6 de dic. de 2013

Fred Schell salesman and support from Jorge Arrezola was awesome. They worked as a team and exceeded expectations. They built a customer here to help trust factor. Rick the finance mgr gave an exceptionally fair price and Troy made the paper work easy with a few extra perks. Overall a quality team I will be back when I need another car

cgodinez2275

5 de dic. de 2013

I was extremely pleased with the way Bobby Stewart handled the whole sale. He was very diligent, knowledgeable, helpful, friendly and courteous. I think at the end all of us were extremely pleased with the deal we got. I will recommend him to all my friends at anytime, and I am loving my Honda!

havmir53

4 de dic. de 2013

We had a great sales experience with our Salesman Kevin - in fact we referred friends that very day we bought a new CR-V and they bought one too.

EdA2013

3 de dic. de 2013

Kevin did a good job explaining the new equipment for our use and was available when needed this past week.Additionally, in the business department, , Paul Brunette , provided exception service rewriting our buyers order to provide us with a paper trail of the purchase and Pat had already taken care of the rewrite on the financing so that the purchase is now very satisfactory. Since we purchased the car on a Saturday , everyone worked to have the car ready for delivery that day, which was great service. Thanks for the service!

joanncarnes

3 de dic. de 2013

Kevin was a very friendly and knowledgeable individual. He explained everything in detail, and I would recommend him and Cramer to anyone wanting to purchase a Honda. I have owned 4 Honda's over the years, and the product speaks for itself. Jo Ann Carnes

rjlfoote

22 de nov. de 2013

Most likely, the best experience we had in buying a new car. We owe it all to Internet Salesperson,Wayne Young who we felt extremely comfortable with. His demeanor was just what we were looking for. No slick salesmen of the kind you find at most dealerships. This type of person turns us off instantly. Wayne is unique as he possesses the qualities we like working with. He's down to earth and that's a quality few sales people possess. If we were to buy another Honda, Wayne would be the ONLY person we will deal with or no sale.We wish Wayne also could help us with a new Prius across the street. Wife thinking of downsizing.Lastly, Honda Of Venice has a unique person and personality that sells but no oversells. He's a keeper!!!Reggie & Judi FooteVenice, Florida

skizo2

11 de nov. de 2013

I don't normally write reviews, but feel the need to acknowledge great customer service. I consider myself to be an educated consumer especially when making major purchases. Since I live in Naples, FL I did my homework by contacting Honda dealers south of Tampa on both the West and East Coasts of Florida...as I was willing to travel for the right price. When I contacted Cramer Honda I initially spoke with Wayne Young on the phone. I told him that I was shopping dealerships and looking for his best bottom line pricing that he can offer. He was very pleasant to speak with and was straight forward with his offer. His bottom line pricing was well below all local dealers and others that I spoke with on the phone, by a handsome sum. I continued to contact other dealers and told them of my best offer that I had received from Cramer Honda, to see if they can beat the price. All of the dealerships could not come close to the numbers from Cramer Honda and most said that I would never get it for the quoted price and that it would be a "bait and switch" attempt when I would get there. Being skeptical, I again contacted Wayne to confirm the out the door price and told him I was driving about 100 miles and I will not negotiate any further beyond the quoted price...he said he will have the keys ready. When I arrived Wayne was working with another couple and came out to greet me. He said that he was going to be tied up for a bit, but his co-worker Al Issa would take care of me. At this time I was not happy as I had a feeling the games were about to begin. After a quick test ride with Al, we walked back into the office. I told him that I had already negotiated the price with Wayne on the phone and he said that he was aware. He said that he just had to go to the manager's office. Before he left I told him that I was not there to go back and forth with any further negotiating...he said not to worry. He returned with the manager who congratulated me on my new purchase of a Honda Accord. I was surprised at how easy this sale had been, as I always dread shopping for a new car. I highly recommend Cramer Honda for their pricing and straight forward customer service. Although I enjoy my new Honda Accord, I have to say my most favorite part was speaking to the other dealerships when they called to follow-up...especially the ones that said I would never get that vehicle for the quoted price. Nikki & RickyNaples, FL

DavidMercado

23 de oct. de 2013

Unbeatable price on an immaculate used Honda Odyssey van. Nice dealership (our children had a blast playing in the kid room while we were purchasing the van). Jim Timpson was very pleasant to work with! Overall, we were simply awed by the level of professionalism and courtesy that this dealership exhibited - no gimmicks, no pressure. I look forward to purchasing my next vehicle from them!

Joedig22

8 de oct. de 2013

They don't treat people right like they say. Rick the manager sold car to his mother after a customer went thru finance the day before. Rick told customer that he didn't know who bought car. Lied right to customer who had a agreement with sales men and another manager.. Rick told person that it happens all the time. Customer said he was going to call Honda Rick said go right ahead in a cocky manner.

waffled

13 de sep. de 2013

I left tampa feeling very disappointed from visiting two very unprofessional dealerships there, online I found a certified 2008 Accord EX-L V6 for a few thousand less than KBB's value, the next day I left cramer honda with that car at an even better price ($3200 under window sticker) and a good warranty, free maintenace, road hazard, everything.The car is beautiful, low mileage, and looks inside and out like it has sat in a garage its whole life. I am very thankful for the whole staff specially Fred, but they were all very professional and helpful. We will most probably be back to purchase an Odyssey.

sfrizzell

10 de sep. de 2013

The overall experience was great. Al was a great salesman, helpful, friendly, and easy to work with, and not alot of pressure like other dealerships I have worked with. I look forward to returning in 3 years when my lease is up.

sunup61

7 de sep. de 2013

I am very disappointed with the way you treated my son in law with his recent lease deal. You lied once to get him to the dealership only to tell him the car was sold. later you promised him a certain monthly payment then once he got there all of a sudden the deal wasn't available.Why do you lie when telling the truth is always better?You may have good cars but there are plenty other places to buy them

Teatime83

7 de sep. de 2013

How refreshing it was to walk into a clean , professional , dealer who were honest and helpful! Jorge was our salesman , no pressure, we wanted to look at the accord but were not sure still wanted to look at some others and the price was not where we wanted to be , so we walked out ,but returned to buy in two days because Jorge was able to work with us and we are very satisfied , took the white 2013 accord ex home today!!

Nagypapa

21 de ago. de 2013

Scott showed knowledge and patience with the entire process. I had some peculiar circumstances that needed to be tended to and he and the other management folks were very helpful.

dumastrio

19 de ago. de 2013

On August 17, 2013 we called the dealership to inquire about the availability of 2 advertised used civics. We were clear we were driving about 90 miles and wanted to make sure they were still available. We were told, they would check and get back to us in about 30 minutes. We did receive a call back and were assured both Honda civics were still available.About 2 hours later, we were greeted at the door by Jimmy, the salesman we had the previous phone conversation with. After sitting for few minutes, Jimmy informs us the two civics has been sold the prior day. He proceeded to "sell us" on alternative vehicles, one of which was several thousand dollars more than our price range. I declined, but then the sales manager showed up, and again, pushing other used vehicles on us.I declined. Never once, did either gentleman offer an apology for what was a classic "bait & switch' or at the very lease incompetence. We purchased a civic within the hour at another dealer in the area.

firemant2003

19 de ago. de 2013

This Dealership is courteous, professional and knowledgeable about the entire automobile purchase and service experience.I have purchased new and used cars here since I moved to Florida seven years ago, and I have never had a problem with any vehicle or any service related matter.The owner is directly involved in making sure customers are treated well and the General Manager is friendly and helpful.The sales personnel are experienced, courteous and help you make informed decisions about your purchase.B. Travis

clayclays03

17 de ago. de 2013

Very upset with this dealer! My daughter who is 25, purchased a 2006 Volkswagen Jetta from this dealer, by herself. (First mistake) After 2 weeks, battery dies, which, is understandable. After 4 months, entire A/C system goes out. Mechanic said $1300.00 - $1500.00 to repair. She calls dealer and is told "as is", nothing we can do. She now owes $8000.00 on a car with over 80,000 miles, no A/C, and they won't even offer to look at it. She is a single mom, just making ends meet, and she will have to turn this vehicle back in. Thanks for all your help Cramer Honda!

JeffBristow

11 de jun. de 2013

My wife and I had spent a lot of time researching and checking out Honda Odyssey's within a 100 mile radius of where we live. After not having much luck closer to home we decided to venture out to Venice, FL and contacted Cramer Honda. Their Internet prices were really good. Actually I believed they were too good to be true. So, I admit I went there skeptical. We had already been burned at Port Charlotte Honda where we were told the Internet prices were too low and they couldn't honor them, they were just to get people in the door.When we arrived at 6:30pm Jim was waiting for us and took us over to the three vehicles we had talked with him about over the phone. After a couple test drives we decided to make an offer on one of them. They accepted our offer and an hour later we were on the road in a new to us 2011 Honda Odyssey EX-L with low miles and navigation. Jim was excellent to work with and so was Tim the Sales Manager. We were never pressured to buy anything, nor did they ever try to get us into a more expensive vehicle. We also got an unbelievable price. Literally thousands of dollars lower than any place we had looked prior to Cramer Honda. And on top of that we got a great deal on our trade. Cramer Honda is top notch. I can't recommend them enough. Buying a car is one of the most stressful things, and they made it a breeze. I wish we had driven up to Venice when we first started mini van shopping so we could have avoided a couple weeks of stress.We arrived at 6:30pm and really appreciated that Jim, Tim, and Paul stayed late to take care of us and they never once made us feel bad that they were working late. Jim even called us a few minutes after we left to make sure we knew how to get back to I-75, which was good since we actually were a bit turned around.5 stars for Jim and the team at Cramer Honda. They had never met us and treated us amazing. I have no doubt that they treat each and every customer this way.

eed1242

26 de may. de 2013

On 5/21/13 my husband and I went to Cramer Honda in Venice with the idea of buying a new Honda Civic and we had a figure in mind that we would be willing to pay to get this vehicle. Kevin Mazorra, the sales person, introduced himself and he could not have been more pleasant, professional and helpful at directing us to the level of Civic that best suited our needs and desires. In a short time after discussing a price and having the manager okay it we were the proud owners of the Civic. Kevin made it easy for us to move out of an older car into a new Honda that we are very pleased to own. Paul Brunette, the Business Manager, was also pleasant and helpful with the signing of all the required Florida forms.We will definitely recommend Cramer Honda and although we live 30 miles away we will be going back for service. Your motto "We Treat People Right" is accurate.

barryp1

6 de may. de 2013

We purchased tires for our CRV at Cramer Honda because of a buy 3, get one free sale they offered. We were told the tires were not in stock but would arrive a few days later. We then scheduled a service appointment on the date when the tires were to arrive. When we dropped of the car to have the tires installed, we learned the tired had not arrived. While the delay in delivery of the tires was blamed on UPS, it seems to me that the dealer should have called us before we came in to let us know the tires had not yet arrived.

donmahon3

2 de may. de 2013

We were in the market for a replacement car for my wife who does minimal driving. We stopped by this dealership on February 28. Salesman Al handled our search and was personable, professional and accomodating. He found the vehicle we wanted and a couple of hours later, we drove it out of the lot. As a precaution, we had our mechanic check for any problems. He discovered an oil leak. I made contact with Lance O'Fallon, the general manger, to check to see if our limited warrantee would cover the cost of the repair. Mr. O'Fallon could not have been more helpful and scheduled a service appointment with us for Monday, April 30. When we brought the car in, Andy, the service advisor, knew about the problem from Mr. O'Fallon. Andy, too, was very accommodating and made thiings go smoothly for us. Later that day, Andy called to say the leak had been repaired at no cost.From Mr. O'Fallon on down, our experience with Cramer Honda in Venice was a pleasant one. it's very refreshing to deal with a dealership with honest, upright people who care. "We Treat People Right" is their slogan and it aptly fits our experience. We highly recommend Cramer Honda of Venice!!Don MahonRotonda West

wendydanksdavis

19 de abr. de 2013

On April 18,2013 My husband, Jon and I decided to venture in to Cramer Honda Of Venice. We were SO glad we did. Our sales person, BILL MOSER was and absolute joy to work with! Jon and I did not feel pressured into anything and Bill was very friendly, down to earth and all around WONDERFUL man. I would totally refer my friends to him. He took care of us and listened to what we wanted and not what he wanted to sell us. Thank you BILL MOSER and the Honda Team. I will be back even if its just to say hi to my new friend. Sincerely; Jon and Wendy Davis

Thisisdumbest

29 de mar. de 2013

Your team provided a competitive option and made it worth the 25 mile drive. The transaction was late in the evening but they made it seem unimprotant and delivered the car.

cldenner

10 de mar. de 2013

Thank you Cramer Honda for making my neighbor's car buying experience special. From the moment we walked through the door, we were treated like family. My neighbor not only got a fair price for her trade-in but also got an excellent price on the vehicle she purchased. Jim, our Sales Person, followed up with my neighbor after the purchase to make sure she was happy with her new car. We walked away from the dealership very happy and will be sure to recommend them to anyone looking for a car.

horanscg

3 de mar. de 2013

Fred(Sales), Tim(Sales Mgr), did a great job getting me into the vehicle I desired. After the usual negotiating and small talk, everything went well and, I went home with the vehicle I wanted.Great job Guys!

thelma123

13 de feb. de 2013

My visit to Cramer Honda with an elderly relative (T) was intended to be simply fact finding - T had been driving a pick-up truck since her husband became disabled and could no longer drive. It was decided that she and I would do some looking around to find out what vehicle would best suit her to drive, while keeping in mind that her husband would also need to be comfortable in the passenger seat. T and I were greeted at the Cramer Honda of Venice door by Curtis, and he invited us to his desk to talk about what T had in mind. However, since she had not car shopped for decades, she felt overwhelmed by the choices out there, but Curtis' pertinent questions and excellent listening skills quickly zeroed in on 2 choices for starters. The first vehicle was a bit too big for T to easily get in and out of. The second was perfect - perfect size, color, comfort, and cost and the rest is now history. Curtis invited T and me to take the car for a spin around the block, during which time T fell more in love with the little car, and he then went further to suggest that we go back to T's home for her husband to see and, hopefully, approve of. He liked her choice, and found being in the passenger seat thoroughly acceptable and comfortable. Once the purchase was underway, Rick and Paul spoke with T in clear, informative manners, making sure all of her questions and concerns were addressed. In the end, T was more pleased than she ever expected to be about a new car and, although one may ask if she really did go ahead and buy a car so early in her search, the answer is simple - we obviously picked the right dealership to begin with!

sweetflower

6 de feb. de 2013

Jim at Cramer Honda is a super salesperson and very professional. He had the most patience helping me find my car. I would recommend Cramer Honda in Venice highly and highly recommend asking for Jim. I feel if I have any problems or concerns now I need only to call Jim and he would take care of me.Thanks Jim.

lbegin11

6 de feb. de 2013

My experience with Cramer Honda is very stressful. They will contact you numerous times to get you to their dealership to PURCHASE a vehicle. Once you purchase the vehicle, that is where the customer service ends. I brought my vehicle there to have a "wax" treatment done and when they finished with the vehicle, I was never contacted. I had to " jumpthrough hoops" to pick up my vehicle. The SALES DEPT. said someone would call me about the problem with not getting contacted, no one ever called. The last contact I had with the company was to ask someone to call me back for a question I had about the "wax" treatment that was applied to my car. I waited all afternoon. My boyfriend contacted the General Manager via voice mail and never got a call back. Finally he called again and spoke to RICK and the reason no one called me back was because they were" busy trying to sell cars." My question to Rick is what happens AFTER you purchase the car. No one really cares at that dealership. I had a bad first impression of the dealership, I should have followed my instincts. Too bad I signed on to have routine maintenance there, I do not feel comfortable going back there.

Rick Murdock

30 de dic. de 2012

Very expensive added costs, from what the salesman and the business manager had written down, $800 for "gap" insurance. Not happy at all. With the flurry of paperwork signing, I see that I paid for a warranty and paint sealant, $3400. This cost was not discussed at all. My fault, in trusting people. I will not go back to this dealership again. I will make sure others know about their tactics.

Wayne Andersen

20 de dic. de 2012

On 17 Dec I took my 1995 Honda Accord EX to your facility. RO5888 Drew did a nice job checking me in and then told me that following a diagnostic check they would call me and present my options. I received a call informing me that there was a cracked distributor housing and that it plus cap etc. would need to be replaced due to leaking oil and the cost would be 820 dollars approx. I questioned Orlando as to the unit being cracked and I was assured this was the problem. I gave authorization an work was completed as priced and I picked up the vehicle. I also requested and was given the failed part. I then took that unit to another Master Mechanic and sought an opinion. He explained that he has changed many such units and couold not note any cracked part on the original distributor housing. He then explained that the seal around the rotor had failed and tht oil leaked from tht point causing the problem. He stated that replacement of the rubber seal (about the size of a quarter) would cost about 12 dollars and repair could vary but would be under 100 dollars without question. I hope I hve provided enough "why" so you understand my concern. I have had service with your facility before and been satisfied and I have sought cars from you but purchased across the street at the other Cramer facility.

jennifermergos

2 de dic. de 2012

Shopping and buying a car can be very stressful...but from the first exchange, the staff and sales persons at Cramer Honda were courteous and eager to help, not pushy at any stretch of the imagination. They followed-up the initial visit with an inquiry of the experience and asked if they could be of further assistance. Bobby (and Tim) were extremely accommodating in trying to get us exactly what we wanted! (Even so much as to include our two children in the conversation at times.) I would, without any hesitation, refer all of my family and friends to Cramer Honda of Venice. I have no intention of ever purchasing a car from any other dealership.

sally642

29 de oct. de 2012

I recently bought a Honda CRV at Cramer Honda of Venice. Bobby Stewart, our sales person, asked what I was looking for and immediately set up a test drive for me. He was very professional, friendly and knowledgeable about his product. He worked with me courteously until we came to an agreement. Tim also made an appearance. I am very happy with my new Honda and the Cramer Honda dealership.

sunbeam

1 de oct. de 2012

Please permit me to thank and recognize the staff who diligently and with a courteous, friendly spirit waited on us on 9/29/12. We received a royal treatment, from Bill Moser's initial contact via phone, to Tim's (one of the managers) clear, concise explanation of the leasing procedure, to Phil's impeccably precise handling of all the paper work, figures, etc. It was a godsend that Nathan's hog dogs were part of our luncheon (Provided without cost to the customer on Saturdays) because my husband, a diabetic, needed food while we purchased our vehicle. I felt so at home that at times, I took my shoes off to relax.... that's the treatment a customer will receive in dealing with Cramer's Honda: relaxed, friendly, professional...and hot dogs on Saturday! What more could a customer desire?

SandyTurner

26 de sep. de 2012

We loved working with Bill. He did everything we asked. No high pressure. Bill found the exact CRV we requested. Best car buying experience ever.

773Mod

9 de ago. de 2012

I will strongly recomend Cramer Honda to anyone interested in buying a vehicle. I would like to thank Mike and Tim, specificly, but am sure that all whom work at Cramer, have the same people-oriented-attitude, that makes you feel like family.Thank you,R. PowellUSN

adamorsini

31 de jul. de 2012

Excellent customer service! I traded in my car for a Honda Element and I couldn't have had a better experience doing so. Thank you!

cramerhondaflr

22 de may. de 2012

This has been probably the best car buying experience we have had. We were looking for a car as a graduation present for my son. We started our search online with any dealership stating they would work with people with less than perfect credit. We ended up with 4 potential dealerships and 2 credit unions. As a result Cramer Honda of Venice was the one that was able to find financing for us. Eventhough all the others stated in their internet page they would work with you no matter what your credit history was. No other dealership or credit union was as thorough and friendly. Their communication by the internet sales department specifically Dan was outstanding as well as the finance manager Troy. They both listen to our needs and were able to find a suitable car for my son and financing to meet our needs.We got the financing we needed and as a result we are going to be able to start the recovery process of re-establishing our credit. My wife and I are very pleased with the service we received from all involved in the car buying process. Thank you Dan, Troy, Wayne and Paul for making a dream come true for our son. He loves his car and we love Honda of Venice.

dr213

19 de abr. de 2012

My experience with Cramer Honda was outstanding. I have been searching for a quality used full sized pick-up truck. I bought a used 07 Nissan Titan from them. The staff is very friendly and knowledgeable. I drove about 100 miles to the dealership and the truck blew me away with its low mileage, quality, and looks. I took it for a test drive with Wayne and as luck would have it,the catalytic converter imploded. They put me in a loaner car and ensured the truck was repaired properly. They went above and beyond what I expected, I thought they were going to ask me to come back after the repairs were made. Not only did they put me in a loaner car, Dan drove the truck to my house and we finished the paper work at my kitchen table. Now that is excellent service!! Wayne, Dan, and Paul are very easy to work with and made my experience with Cramer Honda enjoyable. I highley recomend Cramer Honda to anyone looking to purchase a vehicle.

madcow

6 de abr. de 2012

This was the first new car we had purchased in a very long time, and our first Honda. We actually traded the last new car we purchased in on a new civic. It was a '94 Geo. A great car, and we are looking forward to a great relationship with Cramer Honda Of Venice. We had a great experience with everyone at the dealership. We already feel like family. Thank you to Fred, Tim, and Troy!! Fantastic experience! We would definitely look to Cramer and Fred again!!!

eversl

8 de ene. de 2012

Friendly staff both on phone and in person. Greeted at door and welcomed. Pre-owned car I was looking at online was just as described on the website and over phone by Dan (who offered to go take a good close look and then call me back with details). Impeccable condition. Engine super clean and interior detailing well done. I appreciated that team was willing to work with me on price and without putting undue pressure. Although it took longer than I'd have hoped to reach an agreement, we did. I was pleased, as I haven't worked with a dealer for several years in making a car purchase. I would recommend this dealer based on this experience, which was my first with Cramer Honda. I'm very, very happy with my purchase!

donaldehill

7 de ene. de 2012

We were assisted by Al Issa. Very nice guy and was not your typical pushy car salesman. All of the folks at Cramer Honda were very professional and friendly. I would recommend this dealership to my friends and family.

dancandlyn

4 de ene. de 2012

Excelllent service from entire sales department. Al is the greatest salesperson ever. Very helpful. He let me take the vehicle to my mechanic for final review, and the car was just as advertised, if not better. The transaction went smooth and took way less time than what I have experienced elsewhere. Sales manager was reasonable to deal with and the price was right for this car.

T.Crowl

27 de dic. de 2011

We had the pleasure to use the service dept. at this dealer. Got an excellent repair and apropriate charge. We returned to purchase a new Honda Insight. In spite of the Holiday season and the absence of some staff everyone tried to make us feel at home, providing beverages and answering all our questions while helping us change vehicles and researching the correct interest rates offered. I do a great deal of on-line research before making a purchase and it paid off. We have a top notch hybrid vehicle that I know will be with us for some years. Cudos to the team that gathered to attend to our every need. Tom Crowl, Port Charlotte,Fl.

cgrudy

16 de dic. de 2011

What a great experience buying from Wayne Young at Cramer. I would easily drive again from Key West to Venice to buy another car from Wayne. The car was even better than he described on the phone and better than the extra video he shot. I've never bought a car sight unseen before, but I would do so again from Wayne.

trendano

13 de dic. de 2011

All 3 personnel were great to work with, Tim went above and beyond to arrange the deal, Fred came in on his day off to finish up the deal and Troy was nice to seal the deal. It was a pleasant experience and would refer people to your shop.Thanks

Nick Danger

8 de nov. de 2011

Initially was "pushed" into buying a '04 Ford Escape (with over 100K miles, on an "As is" basis. Vehicle looked "like new" on the exterior, and pristine on the inside. Upon purchase, vehicle started to whine when it would be started. OK, belt I thought. 2 days later, I took onto I-75. It would not go past 60mph. That's when I suspected a problem. Upon further inspection by my mechanic, it was discovered that Cramer's mechanic had used a "band-aide" approach to sell this car and conceal a major problem. He apparently loaded the rear end differential and changed the transmission fluid to hide a faulty transmission. I had to talk to the GM, Mr. Cramer, the sales manager,and my salesman to work out a deal and put me in another vehicle. I had the Escape for less than a month. Had I not been ill, it may have been less than that. The dealership put me into an '03 Kia Sorrento- yes it has fewer miles, but I had to come up with $250 pocket money, another 12 months on my loan, and an additional $25 per month added to my payments, as well as a vehicle which I never would not have bought if I didn't have to. The GM said that a return of my former vehicle, or the trade value, was not possible, and that it was the Kia or else...

CLEMMY01

25 de oct. de 2011

JIM WAS EXTREMELY COURTEOUS AND MINDFUL OF MY NEEDS. PAYMENT WAS VERY IMPORTANT TO ME. THE WHOLE TRANSACTION FROM START TO FINISH WAS PLEASANT AND NOT STRESSFUL.THE MEETING WITH THE FINANCE MANAGER WAS INFORMATIVE. HE DID NOT PRESSURE ME INTO ANY ADDITIONAL COSTS. I DID PURCHASE THE SPECIAL COATING. HE PERSONALLY MADE THE APPOINTMENT FOR ME TO HAVE IT DONE. I APPRECIATED HIS LOW KEY APPROACH.JIM TOOK US TO THE SERVICE DEPARTMENT SO WE WOULD KNOW WHERE TO GO FOR OIL CHANGES, ETC. HE WENT OVER ALL THE DETAILS INVOLVING OPERATION OF THE VEHICLE SO THAT I WOULD FEEL COMFORTABLE BEFORE DRIVING OFF. HE IS A BIG ASSET TO THE DEALERSHIP. I HOPE HE IS THERE WHEN MY LEASE IS UP.I GOT A FRIENDLY VIBE FROM THE DEALERSHIP. EVERYONE SEEMED FRIENDLY AND HAPPY TO BE THERE. MORE THAN ONE PERSON CAME OVER TO SPEAK TO ME, THAT MAKES IT MORE PERSONAL.

Goldenbeacher

3 de oct. de 2011

My husband and I visited Cramer Honda when we were in the market for a used car. We had preliminarily decided upon a Ford Edge, but thought we should check the Hondas too, as we have had great Hondas in the past. The dealership was clean, new, and everyone treated us with respect, and no hard sell. Tim the sales manager especially was easy to deal with. He made the transaction simple, taking our personal check for the Honda CRV, saving us a trip to the bank. We are definitely planning to return when we need another car. All in all, it was a pleasant experience.

JOE IN NAPLES

29 de sep. de 2011

I RESIDE IN NAPLES FL AND I AM A STORE MGR FOR THE LARGEST RETAILER FOR FURNITURE IN THE COUNTRY RUNNING A 25 MILLION DOLLAR STORE WITH 30 EMPLOYEES SO I AM ALL ABOUT CUSTOMER SERVICE. I WENT TO LOCAL HONDA DEALER TRYING TO MATCH A DEAL I GOT FROM A FT MYERS DEALER, SAME CAR. WAS MIS TREATED AS THEY WERE VERY UNPROFESSIONAL AND INCONSIDERATE, WALKED OUT. LOOKED ON LINE FOR ANOTHER HONDA DEALER NOT TO FAR AWAY AS FT MYERS DIDNT HAVE INVENTORY AND I WAS TRYING FOR A CERTAIN COLOR. I PURCHASED A USED CAR FROM CRAMER TOYOTA ABOUT 5 YEARS AGO SO I DECIDED TO LOOK ON LINE AT THE HONDA INVENTORY. I FOUND THERE WEB SITE VERY GOOD AND FOUND A CAR I WAS INTERESTED IN. I CALLED THE INTERNET SALES MGR AND SPOKE TO HIM ABOUT THIS CRV, HIS NAME WAS DAN. DAN WAS EXCEPTIONAL AS HE ASKED ME WHAT MY NEEDS WERE AND WENT ABOVE AND BEYOND TO HELP ME OVER THE PHONE. HIS CUSTOMER SERVICE SKILLS WERE IMPECABLE AS WELL AS HIS BUSINESS SENSE AND OVER ALL PERSONALITY. WE LANDED ON A CAR AND SPOKE ABOUT PRICE AND AGREED TO A NUMBER THAT WAS WITH IN REASON. I DROVE 85 MILES TO SEE HIM AND THE CAR, SAME DAY AND I COULD NOT HAVE BEEN MORE PLEASED. I WAS INTRODUCED TO ANOTHER MGR NAMED CHRIS WHO WAS ALSO INVOLVED IN THE PURCHASE. WORKING WITH HIM WAS A SINCERE PLEASURE AS HE COULD NOT DO ENOUGH FOR ME HE ALSO WAS A TRUE GENTLEMAN WHO IS STRICTLY CUSTOMER ORIENTED. FINISHING UP WAS ANOTHER MGR NAMED PAUL I BELIEVE WHO WAS THE BUSINESS MGR, HE TO WAS A PLEASURE. I WAS IN AND OUT SO SMOOTHLY AND WITH OUT A HITCH . IT WAS THE BEST CAR SHOPPING EXPERIENCE IN MY LIFE AS I AM 43 AND HAVE DONE THIS MANY TIMES BEFORE. IF YOU ARE IN THE MARKET FOR A CAR NEW OR USED AND CRAMER AUTOMOTIVE CAN HELP, DONT WASTE A MOMENT SHOPPING BECAUSE THIS DEALERSHIP IS 5 STAR ALL THE WAY AND NONE HAS A BETTER STAFF TO HELP, MR CRAMER YOU KNOW HOW TO DO IT....JOE IN NAPLES FL

jjwolfson

25 de sep. de 2011

Excellent and informative Salespeople. Friendly and respectful. I would highly recommend. All cost was itemized and broken down. Fair negotiations. Comfortable and no pressure tactics.

JK Clark

16 de ago. de 2011

I was treaded with the utmost courtesy. The front drivers seat was repaired very well. I am not thrilled with the milage, but (Tim) assured me it would get better. He also said , since I had to fill the tank after I purchased the care he would fill it for me when it was on empty. I cannot ask for anything more, I feel Cramer Honda as given me 110%.

Rmeyer57

29 de jul. de 2011

My sales experience was very good and I am happy with the treatment I received. All the staff I dealt with were very nice and helpful.

whitt1

28 de jul. de 2011

Mike showed us a new and used Accord side by side. He thoroughly explained the differences. He completely answered all of our questions. He encouraged us to drive both cars to help make our decision. He was very professional and personable. The day we made the purchase we recommended him to our daughter who is also looking for a car.Tim was very professional and it was obvious from the beginning that he wanted us to find the right car for us. He worked very hard to get us in the car we chose. We encouraged our daughter to speak with him about her car needs.Troy, who did the final paperwork, was very thorough and answered all of our many questions about the different warranties. The Receptionist, and everyone in the dealership, was very friendly and spoke to us.I would highly recommend this Dealership because of the friendliness, professionalism, and the way they made the car-buying experience the best we have ever had. The Whittingtons

garykoder

26 de jul. de 2011

Paul Deeb made my experience at Cramer Honda fun, relaxed and real. The Sales Manager, Tim, and the finance man, Paul were very personable and I felt comfortable. Any questions and concerns were met with respect and no BS. I would recommend Cramer Honda in Venice for the quality of product and personel. Thanks, Terry S.

Kay A Schultz

26 de jul. de 2011

Curtis is a great Sales Agent who took care of any concerns and questions we had. A pleasure to do business with. This is the second Honda we purchsed and sought him out as a representative.

Joandykes

22 de jul. de 2011

Tim went above and beyond to ensure that I was able to buy a vehicle within my working budget. He told me what he would do and kept his word, a trait I have not experienced very often within a dealership. Michael took his time showing me some options to fit my needs and ultimately helped me to decide which car to choose. Troy explained the paperwork in a detailed manner that made me feel comfortable. I ended up buying a 2011 CRV and feel good about my choice. I will definitely recommend this dealership and specifically these people to my friends and neighbors.

furniture

21 de jul. de 2011

We would purchase another new vehicle from Cramer Honda in the future. We were treated very well and very professional. Paul Deeb was very kind and courteous and answered every question we had.

gjmmtm

14 de jul. de 2011

Everything from the moment I entered was extemely friendly and professional. I would definitely consider it a pleasure to work with Paul and staff in the future. You will be reccommended to all who inquire.Greg Miller

janheit

10 de jul. de 2011

"We treat people right" - this is the dealerships motto - and it is true. We had some very unpleasant encounters at other dealerships before we arrived at Cramer Honda with sales people jumping right into our face. At Cramer we met Wayne and he was so different. No pressure selling, no tricks,no discomfort. Although we really did not buy an expensive top of the line vehicle we were still treated like "customers". Thank you Wayne! Excellent service.

cjstevens

5 de jul. de 2011

Excellent people and a excellent deal! They live their motto that they treat people right. Kevin was very attentive and and Tim was very helpful. No high pressure at all. I would reccomend Cramer to all my friends and family. Thanks again keep up the great work.

dave123

2 de jul. de 2011

Came into cramer honda for service on my 2009 Honda fit, met paul, and before you know it, he had me buying a 2012 civic. Cramer Honda worked with me to give me a good trade in value on my Dodge Ram Van,and was willing to go the distance to get me the best price on my new purchase.I am very pleased with everyone at Cramer Honda, Including the man in charge, Dean in service. My purchase of my civic was due in part to the fantastice service i recieve when my car needs a part, or routine maintence. I highly reccommend everyone at Cramer Honda.

jane_bengtson

26 de jun. de 2011

Kevin was a great sales person. Even when I did not qualify for the car of my dreams, he continued to work with me so that I could purchase a safe, good looking vehicle that that I will enjoy for many years. Chris was able to oversee the transaction and was quite reassuring during the negotiation process. When all the details were worked out, Paul took over the financial matters and was even able to save me money, which I greatly appreciated.From beginning to end the experience at Cramer Honda was as stressful as possible, very professional and I would recommend they to anyone. The car that I purchased is awesome and I love it!

jack dempster

22 de jun. de 2011

both dean and russ in service dept. are a pleasure to deal with.they greet you with a smile and happily answer any questions i may have.cramer honda can be proud of them both!my service visit on june 21 lasted only one hour and went smoothly. thanks to dean and russ and the rest of the service gang.

exprinter

27 de may. de 2011

Mike Gerdes was great to work with. He followed up with our original visit on several occasions and finally let us know about the Odyssey we purchased. When we were looking at the vehicle if he did not know the answer to a question he found the answer. Then Tim Platt came into the picture. The team worked well together.

louconnievidal

26 de may. de 2011

My wife Connie and I purchased a 2005 PT Cruiser convertible the latter part of April. Wayne Young called us after we had responded to one of your ads. We drove over to your store and met with Wayne. He showed us the car and answered some questions we had [if he did not know the answer, he went to someone who did] We were allowed to test drive the vehicle and after returning to your store, we informed Wayne young that we would like to purchase the vehicle. He sat down with us and presented the figures to us. We asked him if we could negotiate on the price quoted and he offered to bring his sales manager into the room. We then were intordudced to Tim Platt who assured us that there would be no high pressure tactics and that they would do their best to earn our business, which they definitely did. After negotiating for a few minutes, a price was agreed on by Tim and Wayne and ourselves. Some of the negotiation involved replacing the driver side sun visor. We were advised by Wayne and Tim that the cost would be over $100 due to the fact that they could only buy both visors and not just the broken one on the driver's side. They stood behind their word and ordered them for us. Not only did they repace them, but they also had them installed for us in your service department. I drive the car over to your store to attend your open house and when I arrived at the service department drive up I was greeted by service advisor Russell Gineo, who addressed me by name and acknowledged the sun visor installation as per Wayne Young. I asked Russell if there was going to be any charge to me and he said "you will pay nothing for the installation". After attending the open house and enjoying the food and drink provided and having the opportunity to meet the owner of the store Compton Cramer, Mr. Gineo informed me that my car was parked under the canopy out of the hot sun and was all ready to go, again with no expense to me. I did not have the opportunity to meet Mr. Cramer personally, but after listening to his thank you address to me and several other recent car buyers, I fully understood why every one we met associated with Cramer Honda was so courteous and totally professional. Mr Platt and Mr. Young did everything they agreed to do during the negotiations and Mr. Gineo put the "frosting on the cake" with his courteous and professional service. All of these folks involved in the purchase of our beautiful little convertible enhance the happines of my wife with her special little convertible. Although I did not get to tell Mr. Cramer personally, i would like to tell him that he is very fortunate to have these three individuals as part of the Cramer dealership family and that it is very evident to a recently new Floridian why the Cramer stores are so successful. By the way--a little side note. before moving to Sarasota three and a half years ago, I lived in the same city for 62 years and spent 42 of those years in the automobile business mostly in management positions, including both new and used vehicles. I did not say anything to Mr. Young or Mr. Platt about my past, as I did not want to interfere with their presentation or closing abilities. The evidence of their effectiveness is in the outcome. My wife and I are blessed to having been given the opportunity to do business with the Cramer group. Sincerely, Lou Vidal

BScalley

19 de may. de 2011

Who would have ever believed that we could drop in 'on a lark' to a dealership and come out thinking that it was the most positive, professional,experience in buying a car...EVER!!! We were soooo impressed with our salesman, Kevin Mazzara....he was so friendly, knowledgeable, patient and helpful. He seemed to anticipate each of our questions and made some terrific suggestions in our decision process. We are so glad that he called to advise of the 2011 Civic EX that became available!! Cramer actually beat our USAA buying service price, too!! Every step was a pleasure with all of the staff and we know that we can expect the high level of professionalism and support in the servicing of our new Civic! We had a wonderful surprise in noting that Dean Harris,Service Mgr. was with Cramer. Several years ago, he was the manager in another dealership and was the best!! Thanks so much for all the effort Cramer invests in the caliber of their staff!! Bonnie & Dave Scalley

stpierrewm

30 de abr. de 2011

This dealership was fantastic. We walked in the door and, unlike many other dealerships I have been to, we were greeted immediately by Jim, our sales person. In fact, when Jim stepped away to grab a set of keys, we were asked by another employee if we had been helped (the answer was yes, but it's good to know that the salespeople care about the customers). Jim was knowledgeable about the Honda Odyssey, and he was not pushy when selling options and trim levels. When we bought the vehicle, Troy helped us get through the paperwork quickly; in addition, Lance (the general manager) was checking on us all the time to make sure we were satisfied. This dealership provided us with an excellent car buying experience. My only issue was the relatively expensive dealer fee, but it was well worth it for such courteous, knowledgeable staff members.

elizabethvroberts

28 de abr. de 2011

Thank you so much for your honesty and integrity (to the team at Crammer Honda. After relocating back to Florida with a bad tast in shopping for cars in Florida at several dealerships which i would NOT mention, it was a joy to meet the team (Tim, Jorge pronounced "Hoar-hey" hope I got it right! Chris,Paul, Bob Troy and the many others who were not pushy and mouthing off lies. My son-in law and daughter were treated with much respect as a young married couple starting out with the NEED of a secound car. Their expertise at this dealership is par excellence and I would HIGHLY recommend to everyone to check them out they are AWESOME. Thank you Guys for everything!See you at your next open house Elizabeth Very Satisfied Customer!

RTandTZ

1 de mar. de 2011

We arrived at the Honda dealership and were immediately greeted by Jim and taken inside to talk about our needs. Jim was friendly, courteous, and mindful of what we said we wanted to look at. He did a great job answering our questions, and referred us to someone else if he wasn't sure of something. He showed us what we wanted to look at, but as we weren't sure that that was what we wanted, he showed us some options. We found a car we really liked, and took it for a test drive. Tim really took the time to explain the leasing program to us. We liked what we heard and decided to go with that option, as we both liked the vehicle and felt it suited our needs. We worked with Troy, the finance person, who was friendly and efficient and got us finished as quickly as possible. Our vehicle was waiting for us and we got a quick lesson on some of the mechanics of the car. All in all it was a pleasurable experience, and I would recommend this dealership to anyone looking to buy a new or used vehicle. We felt that the price we are paying was within our intended budget and we are enjoying driving our Honda Fit.

rsrlund

23 de feb. de 2011

Dan and Tim were great to work with and I would definitely recommend Cramer for anyone looking for a used cars (that's what we bought). They were both very professional and worked hard to put our deal together. We are from out of state so there were some issues associated with that, that they handled beautifully. We had an excellent experience!!

paudet

29 de ene. de 2011

I just purchased a new Honda Fit Sport at Cramer Honda of Venice. The reason I went there is because I had good service on my Honda Accord. I was treated respectfully couteously and did not feel pressured. I would recommend this dealership to anyone. I am very happy with my new car. I test drove it and all the featured were explained to me. Pat

chantaljensen

26 de ene. de 2011

Kevin was very helpful and professional during the entire car buying process. He listened to my needs and helped me decide what vehicle was best for those needs. He was not high pressure, yet called to see if I had any questions and was able to answer them or find an answer for me.

esanford

22 de ene. de 2011

I purchased a new Honda Accord. I had an Accord, so I didn't require much 'selling'. Wayne is very friendly and was not pushy. The Boys took much time to explain the ins/outs of the new Accord. Wayne folowed up with a call to my house to make certain I was happy and to stop by if I had any questions at a later date. Buying this car was a positive experience. Thank you, Boys.

Karinmarina

18 de ene. de 2011

Kevin found very fast out, in what type of car we where really interested in.We where very satisfied with how Kevin explained all details about the cars we where I looked at.We would recomend him as a sales person to all our friends.Thank you Kevin.

richvh

16 de ene. de 2011

They overprice the used cars way over kelly blue book. then they add a dealer fee of $600 the salesman needs to get his ears cleaned because he claims he did not hear what we said and accused us of not saying it. I would never recomend a customer to them

john collins

4 de ene. de 2011

We leased a honda civic from Dale he was very helpful and a pleasure to deal with as was Chris,It would be nice to have the football games on so that we could watch while waiting for the paper work. We will recomend our friends to cramer John collins

Muffoz

23 de dic. de 2010

The entire staff was great to work with. Sales people,finance person and service manager were all involved with our purchase. We received our car quickly and we were able to drive it home the very same day. Options not available the day of the sale were obtained quickly. Great experience!

Tom Thrasher

18 de dic. de 2010

I bought a 2011 Honda Accord and am pleased I did. It has been a while since I purchased an automobile and I was a little apprehensive as to what to expect. I was pleasantly surprised to find Dan, Tim and Troy were courteous, professional, and most importantly genuine. We had a nice dialogue with no pressure. I look forward to recommending these guys to my friends.

donna carroll

5 de dic. de 2010

This is to inform you of the delightful experience we had while purchasing a vehicle from your dealership. The salesman, Wayne Young, was knowledgeable and professional. Bob Provost, a manager, was helpful and courteous. No high pressure, just information, which made purchasing a pleasure. Troy Haynes of financing was likewise a person who simply provided information, explaining options and letting us choose. Although we live in western New York, we often visit in the Venice area. We look forward to returning to this dealership.What was most amazing was that the dealership accepted our personal check, which made us feel that we were trustworthy customers. We would heartily recommend this dealership to anyone.Sincerely,William and Donna Carroll

nholley73

27 de nov. de 2010

Cramer Honda of Venice is AWESOME. My husband & I just bought our 3rd honda from them and by far they are the best honda dealership around! All the salesman were very friendly, well dressed & very well versed with all the vechiles. The whole purchase process was a pleasure from the salesman to the manager to Troy who finished the finances, it doesn't get any better. The service department also ROCKS! We look forward to a long relationship with Cramer Honda of Venice and we HIGHLY RECOMMEND it to anyone looking to buy a Honda, you won't be sorry! Thanks to all at Cramer Honda of Venice ~You are the BEST!

Jdennis41

21 de nov. de 2010

I am quite a car nut so I have purchased many different cars from several different dealerships over the years. However, one of my more recent purchases was from this dealership the first week after it was purchased by Cramer and I was amazed at how friendly and easy the experience was so I tried them again on this most recent purchase(a 2011 Accord coupe) and sure enough the whole experience was great -- a good deal, friendly and helpful staff, etc. Frankly I was surprised since so many of my car purchase experiences have been a nightmare, but this dealership seems genuinely different. Next time I won't even bother to shop around. Why be insulted and harassed by the other dealerships when I can just go here and get treated right the first time.

Flora Baker

16 de oct. de 2010

Our experience with Cramer was outstanding. Everyone was extremly friendly and knowledgeable about the vehicle which we were looking at.The showroom was clean. We were taken care of in a very timely manner.. Troy the finance person was very helpful with walking us through all the paper work. Tim was also very friendly and helpful and sent us to a great place to eat. Thanks Tim!! I would give Cramer and excellent on everything which had to do with us buying our CR-V. Thanks Guys

sgressley

13 de oct. de 2010

We went to Cramer Honda on recommendation of our family who obtained cars at the dealership. They stated they had excellent service and were treated fairly. They advised us to look up Paul Brunnete. Paul went above and beyond and was extremely patient with the millions of questions we had. He worked with the Management and they worked with us in order to obtain a car that was affordable with our needs. We had a couple of questions regarding our car and Paul took the time to answer them even after the sale was made. If you want a great car and great service, then you will want to deal with Paul at Cramer Honda.

JAY &MAE MORROW

12 de oct. de 2010

WE FOUND RIGHT FROM THE BEGINNING THAT CURTIS AND TIM WE WANTED TO DO BUSINESS WITH ,THEY WERE BOTH FRIENDLY AND ANXIOUS TO PLEASE US AS CLIENTS ,HAVING BEEN IN BUSINESS UP NORTH FOR 35 YEARS I KNOW ABOUT PUTTING YOUR BEST FOOT FORWARD AND THEY SURE DID .RUSSELL IN THE SERVICE DEPARTMENT WAS MOST HELPFUL ALSO,A DELIGHTFUL YOUNG MAN.MEETING THE DIFFERENT DEPATMENT HEADS AT THE EVENING MEETING WAS MOST HELPFUL AND GAVE US A GOOD FEELING ABOUT THE DEALERSHIP.

jimsterlace

10 de oct. de 2010

I needed to purchase a new car but I have had my fears going into dealerships but after talking with Mike Gerdes I was at peace. He was very helpful and I could trust him. I told him what I wanted and he made it happen. Mr. Tim Platt came into the picture and he also was very nice and understanding. He also was very helpful. I feel I got a good car for a good price. I will recommend this dealership. It was a great experience for me.

VRMCTW

10 de oct. de 2010

Michael Gerdes, the sales representative was always polite, courteous and friendly during phone calls and face to face meetings. Tim Platt who handled the negotiations was friendly and personable and made the process more relaxing. A friend recommended this dealership to me and I, will also recommend it.

Brian.watkinson

4 de oct. de 2010

Excellent service, our sales rep Al knows the Product, the options and made it easy to make a decision.I would recommend and have recommended him to others.The entire team was helpful, from the sales review through the finance. They called after the car was delivered just to make sure everything was ok. Great Customer Service.