Deanna Silvera

8 de nov. de 2015

Victory Chevrolet was very courteous and profession. They had a Cruze available for show right away and was able to locate the exact model with the options my husband and I wanted within 5 minutes. Additionally with the great incentives offered, we made a deal within 10 minutes and walk out the door with a brand new 2016 Cruze that included everything we asked for and more, plus at an outstanding price. The level of service from the sales manager, financial manager, and sales person was beyond anything we have experienced before. I would definitely recommend Victory Chevrolet and buy another vehicle from them. A+ all the way! Thank you all for a wonderful experience. We love our Cruze and are still debating on who gets to drive it.

Edward Landman

14 de oct. de 2015

service work was good and timley. only issue I had was at the service check in. I made an appointment and arrived 15 minutes before. there were four service employees on their computers. one became available and ask for my information. when I gave it to him he said he couldn't help me as one of the other service persons had my appointment. I had to wait 10 minutes before that person could help me, even though the other three service people were on their computer and noit talking to any other customers

Virginia Merwin

13 de oct. de 2015

I hve been a regular customet in your service dept since 1996. First with my 1987 Cadillac De Ville and then my 2002 DTS. I have been well taken care of thru the years and am gratefull for this relationship to keep my car up and running or the convenience of a rental when you need it for more than one day. Dennis has been the most recent Service Sdvisor and he has taken good care of me and my car. Thank you.

William Rosa

25 de sep. de 2015

When I first came across the Victory Cadillac ad for a 2013 Cadillac ATS Luxury Edition that was a previous Rental/Lease car I knew that that car was to be mine! First let me say we love the car! not only do we feel we got a great car (with every possible feature and extra included minus 3) but a great price as well. Sales staff were friendly yet direct and to the point thus not wasting my time nor theirs. In addition to the sale we opted for a few extras. This included the Dupont sealant/anti scratch dent package(s) inside and out. The car when picked up looked BRAND NEW inside and out even the 3 very minor scratches on the car were gone. Thanks Victory Cadillac.

Kathy Perez

17 de sep. de 2015

Very helpful. Waited for car and in a timely fashion!!!! GOOD JOB!!

Patty Mello

15 de sep. de 2015

Everyone there is super nice and helpful and I have never had any problems and would for sure buy my next car there.

Alan Kittelman

15 de sep. de 2015

Excellent service, exceeded my expectations, Thanks

Frank Portelli

8 de sep. de 2015

Great customer service, always knowledgeable service reps working and quick in getting work done

Richard Ward

5 de sep. de 2015

very friendly and knowledgable staff, we are very pleased with the purchase process and service departments.

Christopher Dangtran

4 de sep. de 2015

All your staffs are very helpful. Good experience with them and make it effortless to do business with your company. Thank you, Chris Dangtran

Valentin Pechan

1 de sep. de 2015

We were in an RV campground and depend on our truck to pull our 5th wheel. When our new GMC diesel had a problem (thank goodness not when we were towing, we knew we had to have expert service and soon. Carlos Diaz and Victory, spotted the problem. As Carlos said, it was bad news in that it would take longer than just resetting the computer. He was honest,put a guy on it asap and we had it back in 1 1/2 days. Wow were we lucky to have a good dealership service nearby

John Hugel

17 de ago. de 2015

My car broke down in the morning. The service dept took me in and repaired my car without an appointment.

Gordon Boultbee

28 de jul. de 2015

Service appointment paperwork was ready when I arrived, so all I had to do was sign it and leave for breakfast. The car was ready when they promised it would be (leaking tire--found nail, removed it and repaired the tire).

Chuck Jones

12 de jul. de 2015

I was at the dealership for a scheduled oil change and they changed the cabin air filter and rotated the tires. Without me even asking. I think they are professional and on top of thier game. Thanks alot to the people of Victory Chevrolet and Caddilac

Karen Wagner

6 de jul. de 2015

My experience in the service department is usually great. The gentleman in the service department that I deal with is always accommodating for my needs. He gets me in and the wait is not an inconvenience ever. He even suprises me and has my automobile washed. I have been going to Victory for over 30 years very satisfied. If ever a problem they always try to make it right.

Manuel Barretta

16 de jun. de 2015

Very friendly and courteous service people. Always knowledgable and professional interaction with customers.

Lisa Oleary

12 de jun. de 2015

Awesome !!!! Thank you so much! I saved using Cadillac over a oil stop place and my service rep Brian was great a keeper thanks again for everything.

Gregory Heiden

6 de jun. de 2015

Had a minor service was greeted promptly service was fast as I was waiting. Highly recommend.

Rickey Baker

2 de jun. de 2015

Dennis is a great team member customer company relations person

John Hugel

2 de jun. de 2015

easy to get an appointment...................................................

Louis Sylvestri

29 de may. de 2015

The scheduled maintenance went very well.Staff is courteous & efficient.

Patty Mello

18 de may. de 2015

Really really nice personnel. I am always treated amazing. I was just telling someone how nice we are treated when we go there. We will definately go there to buy our next caddy.

Jon A. Marchant

15 de may. de 2015

Took my Cadillac in to fix an electrical gremlin. The service department called me daily to update me on their progress, which is VERY different from another area Cadillac dealer. Problem solved.

Danne Lezzeni

12 de may. de 2015

No stress experience. Glad to keep our dollars local.

Sarah Stephenson

11 de may. de 2015

Victor was amazing and exceeded all of my expectations! I'm in love with my 2015 Chevy Colorado!

Gene W

3 de may. de 2015

My vehicle was repaired on time, returned as clean as when I brought it in.

Dwight Daley

2 de may. de 2015

All the people at Victory were very nice, and professional. My only complaint is that the dealership is on a crowded, small lot with very little parking, and a confusing entrance with poor signage. When visiting the maintenance department, there really is no waiting room, just a couple tables and chairs in the lobby of the service check-in area. I love my 2014 Cadillac, but if GM wants to sell these cars to BMW and MB customers (like me), they need to have comparable dealership facilities. Really.

Virginia Merwin

26 de abr. de 2015

Dennis Pawlowski is an excellent service representative. My recent repair was delayed due to a defective part. What was to take one day turned into a four day period thru no fault of Victory's. They provided a car for me at their expense for the extra three days which I really appreciated. They have taken care of my cadillacs since 1998. I am obviously a satisfied customer.

Chuck Jones

16 de abr. de 2015

The service consultant Bryan Butler was very friendly and greeted me as soon as i walked in the door. I was in and out in about 1hour which is what he told me it would take. All the staff were asking if i had been taken care of. I drive over 20 miles to this dealership so its nice to be in and out on schedule.

Donald Trezek

14 de abr. de 2015

Great place to buy a Camaro or Corvette. Rick is just the Best. Sales team is very good.The detail team is less than desirable. Took our Stingray in for routine service and got it back with radio BLASTING music that was not of my nationality nor could I understand that foreign language south of California.Picked up our New Camaro SS and a quick and shoddy job was done, I had to clean windshield inside and out when we arrived home.

Jeremiah Collins

4 de abr. de 2015

Salesman was a pretty cool guy & low key & kept the process light

Richard Ward

3 de abr. de 2015

the salesman was very courteous and knowledgable on vehicles. let us take our time and explained what we were looking for. we have bought our cevrolet vehicles in the past from other dealers that took all day to complete the deal. your company was jolly on the spot and we were on our way in approximately 2 to 3 hours. thank you very much for a pleasant experience in the purchase of our new 2015 Silverado. we are very please with your dealership and will be there for our next vehicle purchase.

Mr Motorcycle

27 de mar. de 2015

I went to check out the newColorado and ended up buying a new Silverado instead!

Christina Gonzalez

17 de mar. de 2015

The Staff at Victory Chevrolet are honest and I can always count on them.

Cheryl

8 de mar. de 2015

Bryan was amazing and took care of our service needs with great expertise.

David Craig

26 de feb. de 2015

Met or exceeded all expectations. Appreciated car was ready when promised. Also very important, communications. I was never left wondering when or if the car would be ready. When I called in for status, was able to talk to my service manager right away. I did not have to leave an message on an electronic message machine that promised prompt response that seems to never come.

Laura Wong

21 de feb. de 2015

Friendly sales, very informative and patient with my questions. Not pushy. Treated me with respect and the sales team was appreciative for my business.

Fran Ruebel

19 de feb. de 2015

You guys are the best. Always friendly, kind and very accommodating. Brian is great.My car always looks great and runs great.Very happy customer

Gregory Tracey

13 de feb. de 2015

Dennis is always helpful and cheerful. He is on time and lets me know what preventative maintenance I may need with no pressure sales. I have only had my Tahoe serviced at Victory and it is the best truck, of many, that I have owned.

Laurence Dito

11 de feb. de 2015

I have been a loyal customer of Victory Chevrolet since 1976 (prior dealership) when I bought my first Impala. Since then, I have purchased three new Impalas - 2001, 2009, and 2014. I also purchased a new Silverado this year. The people who work at Victory Chevrolet/Cadillac are wonderful and really care for their customers. I have never had a less than perfect experience there and recommend this dealership to everyone.

Phil

21 de ene. de 2015

I would recommend a visit to Victory Chevy if you are in the market for a new vehicle. Matt Morison was the sales person I worked with. Matt went above and beyond my expectations to locate and find a truck that fit my wants and met my requirements. They gave me a fair value on my trade in and gave me the price I was looking for without any hassle on the new truck. I will definitely be a long time customer. Thank you Matt and Victory for making it such an easy process.

Manuel Barretta

19 de ene. de 2015

Friendly staff. Great customer relations..Efficient coordination of appointment. Good follow up after repairs.

Ashley Willson

15 de ene. de 2015

Dennis is always amazing! Hard working, available and honest. I don't want to go anywhere else as long as Dennis is there!The staff is always friendly, and gets me in and out and back to work as soon as possible. Really great team :)

Dissappointment

4 de jul. de 2014

If I could give zero stars I would. Dishonest people. Told me a car was mint condition over the phone. I drove 2 hours to the dealership to see the car, as it was the exact specs that I wanted in a hard to find make/model. When I arrived the car had a funny smell to it, the back seats were were a bit dirty, and had dog hair in the cracks. They told me they only had an hour to detail it, so they hadn't had a chance to complete it. Turns out they had skillfully placed seat covers over the front seats and told me it was the original upholstery, which was a blatant lie. The car had really low miles so I bought it anyways thinking it was a good deal despite the cosmetics, and that it just needed a good detail. Brought the vehicle home and that is when I started noticing that the original owner had used the vehicle as a camping/hunting vehicle. Explains the low miles, just had used it for only weekend trips in the mud. Started peeling back the layers and kept finding more dirt, more dog hair, more mud. Rear differential makes noise when turning hard. Now I'm wondering if the vehicle had even been maintained properly. Bottom line, the vehicle was A FAR CRY from mint condition. The fact that they put seat covers on there and told me it was the original upholstery is shameful.

car enthusiast

29 de may. de 2014

I dealt directly with the sales manager as it was month end. We came to an agreement and on the way home I realized the "new car" had over 1000 miles on the odometer. I inquired the next morning and was told in a defensive tone "that was in the paperwork". This is not the type of place that is looking for a long term relationship. Further investigation is being done to see if it was actually a demo car.

no2narcosis

3 de feb. de 2014

Visited looking for new or used Tahoes. After just a few minutes, I found a great car and was offered an extended test drive. Everything was great - the price was actually below what I expected to pay, and the financing went easily. Great experience.

Marathon Runner

6 de ago. de 2013

Just looking.. had the perfect Jeep in mind, pulled in late Sunday night. What an awesome manager Thomas Perry is. Great personality! Everyone stayed. We where treated like family. The finance director, Keven Landman made buying our jeep so easy. It is a choice to spend your money and time where you feel comfortable. We have never met these wonderful people and will always recommend this dealership.

Vald

1 de ago. de 2013

We ordered our Jeep Grand Cherokee - Overland - arranged the price and when it was delivered the financing was easy and efficient. No hassles over price, just sign numerous pieces of paper and the Jeep was ours. Tammy Lloyd, our sales rep, was outstanding. she worked with us insuring the Jeep we wanted was the best for our needs and she took the time to walk us through all the features of the Overland. I would recommend this dealership to all my friends. It was a pleasure working with them.

Johnh

4 de abr. de 2012

Bought a new CTS. Was allowed to take an extended test drive. Had a great selection. Drove whatever I wanted. Good trade value. Very happy repeat customer.

Ford Driver

5 de oct. de 2011

The guys were great about getting me out the door, but the deal changed, they took my two trucks as trade-in and "spotted" me the vehicle, then took weeks to get me financed, sold me an extended warranty, and have failed to follow up or provide me with a final contract or service contract details