A person of high expectations :)

22 de dic. de 2015

Pleasant Experience - Rockstar Salesman - Who likes going through the process of buying a car?... Spending hours sitting in a dealership cubical feeling like you are wasting the day away while a salesman runs back and forth... That didn't happen at Victory Ford. From the start they were prompt and respectful. Unknowing we were contacting a dealership we had text after hours regarding the 2012 vehicle we were interested in. We promptly received a response from Jude Boliere. He was not able to answer our questions at the time however he followed up with us shortly after 8am the next morning, even noting that he hoped he wasn't waking us. Upon arriving at the dealership for a test drive we were greeted by salesman Scott Wells whom was friendly, kind, engaging and most importantly attentive to the smaller details that mattered to us. He didn't have the take it or leave it attitude nor did we feel pressured to buy. We appreciated his kindness and attentiveness to detail. The wait time during negotiation and through the paperwork process was much less than our past dealership experiences. Mark Reno in finance was easy going, laid back and explained in detail our options. Scott offered us a loaner while our vehicle was in the shop having touch ups done. At the time we dropped off our vehicle Scott was not in the office. Another salesman provided us with a loaner that had been smoked in. After returning to the dealership later that day and being kindly greeted by everyone that passed us in the showroom, Scott gladly replaced the loaner with a smokeless vehicle. Our vehicle is currently in the shop having touch up's done... I will update our review after picking up our vehicle. So far the experience has been pleasantly painless. The only con experienced is the loaner... if someone could check the loaner prior to handing off the keys would be our only suggestion. Compared to other dealerships, we recommend Victory Ford and their staff. Buying from Victory Ford has been a refreshing experience so far. ...More to come upon picking up our vehicle from the shop.

Dan

23 de dic. de 2014

I called Victory Ford and spoke to Gregg. We ended up going out to Bonner Springs and looking at the Focus we had called about. Greg and his manager were very helpful. We recommend everyone go to Victory Ford to buy their cars.

sdqwdq

11 de may. de 2014

Went to Bonner Springs Ford in search of new vehicle. Graham Young was our salesman. He was very personable and welcoming. Answered all our questions to our complete satisfaction. He is knowledgeable in all the options and operation of the vehicle we purchased. The whole buying experience was straight forward and efficient.

spyle90

8 de may. de 2014

Service was fantastic! Would recommend this dealership to anyone and everyone. Everyone is very helpful and willing to go over every detail of purchasing a new vehicle with you.

Heaterhog

6 de may. de 2014

I have purchased 5 cars from Bonner Springs Ford and, lately service has not been good .Today, brought Taurus in for "The Works". Received call wanting to sell me wiper blades. Thanked the man and said no. Paid by phone ...when picked up car...tire rotation had not been completed. Note on invoice said lock on lug nut could not be loosened. Never was called to inform me...because I'd have said the key is in the glove box. This is very shoddy customer service. I'd hoped to take car out of town...now I need to arrange for a separate rotation some where. Please look up how many cars we have purchased and how much money we've spent on service with Bonner Springs Ford. A very sad experience.

scottlynn

2 de may. de 2014

Gary Marlin was fantastic! I would recommend him to all of my friends and family. If you want a good deal with no hassles, Bonner Springs Ford and Gary Marlin is who you should deal with.Scott Lynn

kpembleton

12 de abr. de 2014

I have dealt with Bonner Springs Ford for the purchase of 6 vehicles including the Sport. Dealt with Tom on all and he is one of the best sales people to work with for a great deal. The management at Bonner Springs Ford is courteous and knows what great customer service is. I will continue to buy here as long as I am in the market for a vehicle.

jdinwidd

3 de abr. de 2014

I had a great experience working with the Bonner Spring Ford team. They were able to find the truck I wanted and at the price I wanted. The process was fast and pressure free.

kmmayer72

1 de abr. de 2014

We have bought quite a few cars over our lifetime, but the car buying experience we had with Steve Cook was the best ever. This small town dealership offers a level of service that stands out from the other places with which we have done business.Steve's experience and trustworthy style made this transaction low stress and comfortable. We will refer anyone we know to him and to this dealership. Thanks. Don and Kathy Mayer

eightball69

26 de mar. de 2014

Everyone at Bonner Springs Ford was very friendly and helpful. They made the experience of buying a new car fun and enjoyable. I love my new Focus and will be recommending to all my friends to go to Bonner Springs Ford when their looking for a new car!

kadurbi

23 de mar. de 2014

I felt my buying experience to be very enjoyable. The employee I dealt with was very friendly and fun! I am very excited about my purchase.

RoperMichelle

13 de mar. de 2014

Very friendly and not pushy. Gave me options to choose from based on what I was looking for. I recommended him to friends and family.

kcparker37

18 de feb. de 2014

This is the second time that I have purchased a vehicle from Bonner Springs Ford. Gary has listened attentively to what I am after on both occasions and not tried to show me any vehicles that do not fit my objective.

kriner83

11 de feb. de 2014

Everyone was so helpful and no pressure. Graham was super awesome and very down to earth. This has become my new favorite dealership! Thank you!

SalmonSalmon

19 de ene. de 2014

I've been looking for a new truck for a couple months and Bonner Springs Ford was the best of the bunch. I test drove, negotiated and financed the truck in three and a half hours.

jrlward

10 de ene. de 2014

The Bonner Springs' Ford Team was very friendly and helpful. They helped us understand what we might want to consider with our decision. There was no pressure only open discussion. They wanted to make sure all of our questions were answered. They made us feel like they wanted us to be a repeat customer not just a one time sale. We would highly recommend Bonner Springs Ford.

debitrell

15 de dic. de 2013

Our Sales Consultant Gary Marlin was very helpful in finding the right vehicle for us. He was very patient with our several phone calls to him and took the time to find us the truck we were looking for. I highly recommend him for someone who is looking for a new or used vehicle. Our experience with Bonner Springs Ford was wonderful.

viknik57

8 de dic. de 2013

Best customer service that I've ever experienced at any dealership, from the salesman to the finance department. Gary Marlin took the time to go over every little instrument in the vehicle and even set up my Bluetooth. Great experience all around.

jeffhutsell2

7 de dic. de 2013

Salesman was friendly and helpful. he answered all my questions and took care to explain things I was not sure of. all of the staff were easy to get along with.

williejfernandez

30 de oct. de 2013

Steve and everyone at Bonner Springs Ford did a fabulous job working with me to purchase my Ford Fusion. I could not have been happier with the experience and the neighborhood environment they provide. I highly recommend this dealership to anyone looking to buy a new or used car.

Puhrboy

25 de oct. de 2013

David was very knowledgeable and able to work our schedule to get this deal done. We appreciated that he was very upfront on the financing side and what kind of incentives were being offered and that we got the best deal we could. There was never any pressure put on us to buy anything else. I would recommend David for purchasing a vehicle and we will probably go back to him again in the future.

Joeboy96

18 de oct. de 2013

I was shopping for an end of the year 2013 FX4. After researching on the internet, I found a few around town that had the options that I had to have. I ended up at Bonner Springs Ford, where they had one in particular I was interested in. In steps sales man David Morre who was able to answer all my questions about available rebates and even found a discount that I was entitled to that I did not know about. Everyone there was friendly and helpful. I did not feel pressured at all, and feel I got a good deal.

Shudleston

26 de sep. de 2013

Bonner Springs Ford is a great place to purchase a vehicle. The staff is friendly and knowledgeable. We just bought a 2013 Ford Focus from Bonner Springs Ford. We are very satisfied with our new car. Tom Zukaitis was our salesman. Very personable and knowledgeable. I would recommend anyone looking for a new vehicle to try Bonner Springs Ford. They went beyond our expectations. Thank you!

edjack

21 de sep. de 2013

My experience with Bonner Springs Ford has been great, especially with Gary Marlin, my salesman. He is consistently helpful and easy to work with. I feel I received the full spectrum of care whether buying a vehicle or dropping off with the Service Department. Of all the metro area Ford dealerships, Bonner Springs has the best customer service and the best prices.

jean howie

21 de ago. de 2013

My entire experience with this dealer ship was great, everybody friendly, and eager to help, my salesman Gary was so pleasant and very knowledgeable, I appreciated his expertise.. thk you guys...

tkurtz

2 de ago. de 2013

Gary and the team at Bonner Springs Ford were amazing! I was moving into town from the west coast and they made it super easy to purchase my first car. Gary went as far as picked me up from the airport and then all I had to do was sign and drove off with my new Escape. My father and I handled everything about purchasing the car over the phone/email and Gary was wonderful to work with. I would highly recommend this dealership! I will go back in the future!

jeannecatanzaro

2 de ago. de 2013

Excellent experience. Gary Marlin/Steve Cook worked with us. Gave us a great deal on car & trade in. Knowledgeable and really wanted to work with us. We checked with other dealers and no one compared. This is our first new car in 13 years. We knew what we wanted and Bonner Springs was willing to work with us to get us the exact car we wanted. Great dealership and great people! Would highly recommend them!

yogiherd

8 de jun. de 2013

I was choosing between two models and kept going back and forth trying to decide on which one. It took about three weeks before I finally decided on the model i wanted. David and the dealership were as nice as they could be with someone changing their mind so often. And when i did decide on the one I wanted they had to go get it from another dealer. All along they were friendly, very helpful and with a ton of patience; i guess that's why I've bought five or six cars from them over the years. They always are low keel and not pressuring you into buying something; they give you space and time while being very helpful. I give them a five star rating on a three star grading system!!!

DavidandKaren

2 de jun. de 2013

Gary Marlin did a fantastic job for myself and my wife. He did everything to make sure we were satisfied with our selections. We actually picked two vehicles, a Fusion and an Escape. We stopped at Bonner Springs Ford on a random basis. We were actually heading to another dealership but due to traffic issues, we stopped by Bonner Springs Ford. The owner first met us and made us feel very comfortable. He offered to have someone help us, to leave us alone, or be available for questions. We went in and the owner was very helpful to us. Gary then assisted us test drive the Escape and Fusion. After this initial visit, I had no intention of going anywhere else. A couple of emails later, Gary found the vehicles we were looking for. I would highly recommend Bonner Springs Ford and Gary Marlin for their wonderful service.

jasmor147

1 de may. de 2013

I felt Brad was brushing me off, the problem I pointed out to him was rust inside the cabin on the front seat mount. He said he rubbed off the rust but it appeared to me that he sanded with steel wool or sand paper down to the metal and did not apply a protective coating to prevent future problems.He kept referring to our 3 year warranty ( which was out by 2 or 3 weeks) and other rhetoric pertaining to the drive train warranty and $100 deductible .Not getting to the dealer within the 3 year period is my fault, this is not my primary vehicle so the rust just came to my attention. My problem is the dealership should not have sanded that part if they were not going to finish the process and apply a rust proof application of whatever is appropriate.I was told the rust came off not how it came off. I could have done what they did and save myself, especially the time ( which is more valuable then the money I was charged for this whole process).Bottom line, I am not happy, I am not going back to that dealership and I am disappointed because I was hoping to do more business because they are closer than the other dealership, which I had a great experience with on a non-ford product.I am not happy.

cdungans

21 de abr. de 2013

I just bought a 2012 Ford Escape & I love it. I told Gary what I was looking for & what I needed my payment to be & he did it. I am so happy with my new car. Once I picked it out & test drove it, the paperwork & financing went real smooth & didn't take long at all. Gary also showed me how to use all of the gadgets.

Itzatuki

3 de mar. de 2013

Gary Marlin helped me with financing & picked me up at the airport. Flew in from Texas and got a good deal on a SUV. Roy

witcheypoo

23 de feb. de 2013

Bonner springs Ford is the best place in this area to purchase a vehicle. Their employees are very friendly and helpful. We purchased a pickup from them and were in there and out with the truck in record time. I would recommend them to anyone in the market for a new or used vehicle.

lynnrod4

8 de ene. de 2013

I bought two vehicles from Zeck Ford in Leavenworth last year and totally wasted my time in the process. They were rude, uncooperative and unprofessional. I tried Bonner Springs Ford for my most recent purchase and was pleasantly surprised. Quite honestly I was not EVER going to buy a Ford after the Zeck Experience. I must say that Bonner Springs only 10 miles from Zeck is far superior. From the minute I walked in to test drive, to the last experience from taking ownership of my new truck the Bonner Experience was much different. Friendly, non-pressured, helpful and willing to assist in any way (even buying my wife a Coke Zeck pointed us to the pop machine! Please please please go to Bonner, dont waste the extra drive to Leavenworthless Zeck Ford.

BP-newtruck

4 de dic. de 2012

The Bonner Springs Ford staff were very knowledgeable and helpful throughout. We felt no pressure, and were afforded all the time we needed to decide & choose a vehicle. Thanks to our sales consultant and the Bonner Springs Ford staff, the entire process went very smoothly. We love the new vehicle, and will definitely return to this dealer when we need to consider our next new car.

JoGiffin1

24 de oct. de 2012

These folks went out of their way to make sure I got the exact car that I wanted. I had got one, but I wanted a sunroof and the Sirius radio and they took back the original one and found me the perfect car for me. Their customer service is above and beyond what I expected from an auto dealership and I would definitely buy from them again and also recommed to my friends.

todyun

17 de oct. de 2012

I took my 2000 Ford Crown Vic in to have them look at at transmission issue i was having and when it was all said and done it was not worth fixing the car so me and my wife decided to look at a new car while we were there, we got together with David Moore and he showed us what we wanted and was very freindly and helpful. he walked us thru the finance app;ication and made sure we were comfortable while we were waiting on a decision. Overall it was the best car buying experience me and my wife has experienced and we will be back to buy our future cars from people at Bonner Springs Ford.

rdewald58

15 de oct. de 2012

This by far was one of the best experiences in purchasing a vehicle to date in my life. I've been fortunate enough to have purchased 5 new vehicles in the past with this purchase by far being the most pleasant without any pressure. The salesman (Darryl) was very professional from the start. We did purchase a new F-150 XLT and have been extremely satisfied so far. The paperwork process was a flawless transaction and the promise to install certain extras was done in a timely fashion. I'd recommend Bonnor Springs Ford to anyone and so far have recommended them to several associates at work.Thanks Bonnor Springs FordBob and Renae DeWald

dscott023

1 de sep. de 2012

I recently bought a Ford Fusion at Bonner Springs Ford. Gary Marlin did a great job showing me the Fusion's he had available. Gary listened to what I was looking for and volunteered to locate a different car color if I couldn't find what I wanted. Gary was proactive in following up with me, but not too much. He is very friendly, straight forward, and detail oriented. He made the purchase process very easy.

bburchyett

22 de ago. de 2012

Bonner Springs Ford is a great place to buisness. The sales, maintenance, and parts personnel are very friendly and helpful. I have had my other cars worked on in their shop and they do a great job. Tom Z was very helpful with the purchase of my new vehicle. he was able to answer all my questions and new the product inside out. They gave me a good price for my tradein and the pricing on the truck was also very competetive. I would recommend this dealership to everyone.

briona04

7 de ago. de 2012

I've been getting my cars from ford for awhile now and this was the first time I went to the Bonnor location and I really liked my experience. Tom was great he was friendly and very helpful. In the furture when I want to get a new car I will go back to the Bonnor springs Ford. I will also tell everyone I know that is looking for a car that this is the place to go.

dpatters

2 de jul. de 2012

I was pleased overall. The salesperson, Jeff Preuss was excellent to work with and I would recommend him to anyone looking for a car. Jeff was the one who made this a pleasant experience.The only small negative was having to wait 45 minutes for the finance person. My transaction took less than 10 minutes. I felt there should have been a backup plan for someone who did not need to finance and was definitely not interested in the "extras" that the finance person is required to try and sell.

BHiggy

21 de jun. de 2012

I had just come from another dealership where I had a terrible experience with the salesman and staff. From the second I shook hands with Gary and he asked me what I was looking for and how he could help I felt like I had stepped over into a whole different world. Gary was not pushy at all but did offer suggestions based on his expertise and I am thrilled that I listened to him. I am happier every day that I drive my new truck! From start to finish it was a great experience, but Gary didn't stop when he handed me the keys either. He has followed up with me and made himself available if I need anything in the future as well. It will be a difficult decision for me to ever think about going to another dealership or deal with anyone else.

Ariddle999

11 de jun. de 2012

Gary as WONDERFUL!!!! He was really excited for me to buy my vehicle. I would request him again and will in the future. I will forever be a Ford girl. I was there for 6 hours, I don't think this was the workers fault but the system's fault. In the future I think Ford needs to speed up whatever the process was. This took WAY too long. I know that something like this is going to take a couple, but all day was rediculous.ALso, I was told that I could not use the BNSF FOrd discount, yet all the BNSF paperwork says I can. I even have my own PIN number for the discount. I felt that I was just waived off really fast in order to maybe receive a commission? Either way I do not feel that was true.I will still come back becasue I LOVE my Escape and Gary was soooo great!

Frenchman

11 de jun. de 2012

We have bought 7 cars from Tom and he is SUPER. He eliminates the pressures of buying a new or used car and listens to what is important to you. We told him what we wanted and Tom put his efforts into making it happen- the way we wanted. Bonner Springs Ford is the best Dealership in Kansas- no pressure and caring about the you. If anyone wants a Ford- only one place to go- Bonner Springs Ford!

bbogue

4 de jun. de 2012

I live in Amarillo, TX. and wanted a 2011 Ranger 4x4. There were none left in my area so I used the internet and found what I wanted at Bonner Springs Ford. Through Gary and Steve I was able to negotiate a deal that made it worth the ten hour drive each way to pick it up. They did what they said and made the process painless.

yrral

22 de may. de 2012

This was the best new car buying experience I have had. I knew what I wanted and the sale was quick and easy with no pressure. Gary was informative and friendly and told me all I needed to know. Highly recommended!!

midgetrn

5 de may. de 2012

Gary made buying a new car a great experience. I didn't feel pressured to buy a car. I was looking to trade in my escape for a new one and was given a fair price for my trade in. I was shown several escapes with many different options and found a great one that fit my needs perfectly and within my price range. It was nice to go to a dealership and be treated fairly! Great experience and I will go here for my next car!

pj.ss.morris

28 de abr. de 2012

I just traded in a 2011 Ranger that I bought 8 months ago at Bonner Springs for a Focus and this dealership was the only one giving me a fair price for the Ranger. These guys are the best people to deal with. In 45 years of buying cars this dealership has been the most enjoyable to work with. They really do treat you like family. There is no hard pressure sales here. You can take all the time you want to check things out and to really consider the vehicle you want to purchase. Steve went out of his way to get the Focus from another dealership, who I will not mention. They would never return his calls. Gary is great to work with, always friendly and and helpful. At this dealership you want to give them your business. Keep it up guys!! 5 stars from me!!!

PMarrs1250

23 de abr. de 2012

These are the nicest people to work with...never any pressure...we drive 40 miles to have our car serviced at this dealership..this is our 2nd car from them

runnerlisa

15 de abr. de 2012

I was so impressed with Tom and the rest of the staff at Bonner Springs Ford. Tom spoke with me on the phone prior to my visit, and when I arrived, knew what I was looking for. He was very knowledgeable about the vehicles that were available in my price range that would meet my needs. He was not at all pushy, he was very helpful. I felt like everyone there worked hard to make sure I was satisfied. I was also impressed with the financing process, and how I was able to get an interest rate that was much lower than I expected. This dealership is a great place! Wonderful people, and I would HIGHLY recommend it to anyone who is in the market for a car. Now that I have been there, I don't intend to go anywhere else when I need another car.

Judith Etherton

9 de abr. de 2012

My husband and I have bought our Ford vehicles from Bonner Springs Ford for the last 15 years and we would not buy from any other dealer. We have bought our Rangers, Escapes, Mustang and today we just bought our first F-150. Our sales person has always been David Moore and we would not buy from any other sales person. He is very knowledgeable, friendly and always helpful. He treats us like one of the family. At this time we have a 2011 Ranger, a 2011 Escape and a 2012 F-150. I plan to buy a 2013 Escape from him when they come out. My only complaint (and it is not with Bonner Springs Ford) is that Ford keeps changing the colors on me in the Escapes. This will be my sixth Escape from Bonner Springs Ford and I loved the color of my 2009 Escape which was sage. My 2011 Escape is blue because you discontinued the sage and now I cannot get the blue in the 2013. The apple green is atrocious so I will probably go with the black. You surely will not discontinue that! Needless to say, we are Ford lovers. We bought our granddaughter a Mustang, our grandson a Ford Lightning and our daughter an Escape.

fordbuyer345

3 de abr. de 2012

Had a good experience at Bonner Ford. It's a smaller dealership, and as such you will get a more personal experience. If you're looking for used Fords they may not have exactly what you want, but if they do you will be able to get a good deal. Everyone was friendly and professional. They were able to provide a better deal than many larger dealerships in the area. No high pressure sales environment or frustration over questions. Was allowed several test drives over several days without pressure or being talked into anything.

army_doc26

30 de mar. de 2012

Tom Zukaitis is the man! Helped us get an awesome deal on a truck. No pressure from him or any of the staff. GO SEE ZUK!

mrl1te

29 de mar. de 2012

I was not satisfied with the cleanliness of the car and even after having it detailed again, it was still not very clean. I think I would prefer the larger dealerships to this one in that regard.

Click1st

24 de mar. de 2012

Tom worked extremely hard to find the exact car with our option choices! He was diligent in taking the time to locate a car locally rather than several states away. While silver was our initial first choice I'm thrilled to have the Blue Candy Metallic color instead. Ultimately, Tom was beyond FANTASTIC in assisting us with choosing our car and we are very happy to have our 2012 Ford Focus Titanium 5-door hatchback!!I HIGHLY recommend anyone car shopping to look to contact Tom at Bonner Springs Ford in Bonner Springs, Kansas!!!!!!

kori.kinkel

21 de mar. de 2012

David was the most amazing salesman. I never felt pressured like I had at other places where we had been. He was able to get a good price for my trade in and get me in the most amazing Ford Fusion. The whole experiance was by far the best car buying experiance I ever had. The sales manger even personally thanked me for my business upon completion of our purchase. I will not be going anywhere else the next time we are looking for a car! I would reccommend Bonner Ford and David to everyone!!

dseetin

21 de mar. de 2012

I was very pleased with the way I was treated. They make things very easy at Bonner Springs Ford. Great dealership to work with. They worked hard to make sure I had the Ford Escape that I wanted.

rinich

20 de mar. de 2012

Gary and Steve were extremely friendly and helpful in helping us select a vehcile. Once we found what we wanted, they arranged to have it delivered to the dealership. The Ford Fusion was everything we expected. We are very happy with our new car.

sharon mcnish

12 de mar. de 2012

Very good salesman, very polite,tried to get us a very good deal, one of the best car salesman I have ever seen. I very highley reccomend him.

doodles young

12 de mar. de 2012

Salesman was not pushy, but was very helpful to find what we were looking for. He was well informed about the cars, very polite and a delight to work with. Dale and Dorothy Young

55 for braves

9 de mar. de 2012

Zuke has sold my family & I + friends cars & trucks for years. I have dealt with sales & service & they are honest & do great work in service. I am spoiled by sales & service.

kpfanne6

7 de mar. de 2012

Everything went so smooth, they were so helpful and friendly, even stayed after business hours to complete the paperwork and get us on the road.

wh2335

6 de mar. de 2012

David Moore went above and beyond to find the make, model, equipment package and color I most wanted. And Nicholas Stoddard's help and flexibility with finance helped seal the deal. In my opinion, BSF is the best dealership in the metro!

James Grohusky

3 de mar. de 2012

Our salesman David Moore, took his time with us and explained everything we had questions about. He went out of his way to make us comfortable and never rushed us in any way. At another dealership we had visited we were made to feel that we had to make a decision right now or else.

quiet65

16 de feb. de 2012

I have had my car worked on several times but recently they seem to have forgotten how to change oil.exremely rude and they overfilled my oil then next visit didnt even change it. asked to have transmission fluid changed, they argued about that. acted like I didnt know anything. I do. bought vehicle there and am satisfied with how I was treated. just dont take vehicle to have serviced. They dont know what they are doing. gary marlin seemed helpful when I emailed him.

rmlaird

9 de feb. de 2012

I have given this rating because of the wonderful experience! Gary Marlin worked very hard to find the Edge Sport that I wanted, making sure that every detail was taken care of.I have had many new cars, but Bonner Springs Ford and Gary went above and beyond the "norm". When I picked my Edge up, Gary was actually finishing the cleaning of the windows after it had been washed. Everyone in the sales and financing made me feel at home and like we were good friends. A big difference from the HUGE dealers that I have also dealt with.I will definitely return to Bonner Springs Ford (and hopefully Gary)for my next new car and will recommend them to all my friends and family.Kudos to all of them!!

domall1

23 de dic. de 2011

Sales and finance staff is helpful and friendly. This is the second new car we have purchased from here. Also use service for oil change - the works.

stevemarietrout

18 de nov. de 2011

All parties involved at Bonner Springs Ford are friendly and knowledgable. They are helpful in giving you all the options to make a decision. Both service and sales have been honest with me concerning the service of both of my vehicles or what options and models would be best for my family driving styles.

tinknturtles

20 de oct. de 2011

I love Bonner Springs Ford. Gary made my dream come true to have my first car of my own the color and the bonus of all the extras. I LOVE!!! My Feista!!! I will not go anywhere else to buy a car. Thank you everyone that helped! Robin Smith

JGSayler

24 de ago. de 2011

A good sense of humor, knowledgeable about his products, extremely customer service minded, fair and honest, willing to work with you and understanding of your needs...these words all describe David Moore. This is the second Ford Escape I have purchased at Bonner Springs Ford. David is a good salesman without being overbearing and in your face and I respect that. I have visited many other dealerships, but at Bonner Springs Ford everyone I have met there I have found to be interested in you and your purchase. One size doesn't fit all and customer service is most important and I really respect that. I will return again and encourage others to shop there as well!

jermanl

21 de ago. de 2011

very good dealership very good people to work wit tom zukaitis was great to work with the whole staff are great people would tell any one looking to buy a vehicle to go to bonnersprings ford jerry manlove

pj.ss.morris

19 de ago. de 2011

This was the best car buying experience I have ever had and I'm 64 years old. Working with Gary and Steve was like being with friends. Always felt comfortable through the sales process. Would definitely recommend this dealership to anyone looking for a Ford.

tdooley

4 de ago. de 2011

Our salesman was very friendly, helpful, and low key, not pushy at all. I had looked at their website, and had received and emailed him a few times, and he helped us in person twice. I hate the car buying process, and the dealmaking, but it was a better experience than I expected. You never know if you are making a good deal, but I was comfortable with it. They didn't try to sell us a lot of extra things we didn't need just to make money. Gary was very nice and helpful with everything about the cars and the dealership. I would recommend both him and this dealership to others. I was looking for a used car, but the zero percent financing Ford was offering was too hard to pass up on a new vehicle. I just wish everyone paid the same price for a car, so you know it is equitable for both buyers and sellers each time. We live right across the street from the dealership, so auto service will be very handy. I do wish they could turn down their outside intercom, as we can hear it inside our house sometimes. So far, we have had a positive experience, and I am enjoying my new Escape. Thank you.

chrisramey

24 de jul. de 2011

My wife and I bought a new 2012 Ford Focus from Thomas Zukaitis. He was friendly and honest. The whole process was enjoyable, and we never felt pressured or that things were shady. We also had email contact with Steve Cook in the early part of finding the right car. They were willing to exchange several emails about the car we eventually purchased, which was a plus. Met them both, and they couldn't have been more friendly. Great all around and we got the car we wanted for a good price.

JoyAndrews

20 de jul. de 2011

Tom was the best and most personable with an amazing sense of humor. Even when dealing with a 2 year old and high heat! I am recommending this Dealer to everyone i know!!!!

Baja1407

16 de jul. de 2011

Great prices and friendly staff. We purchased a new vehicle and paid no docking fees! Top notch service and friendly staff! I strongly suggest this dealer to everyone!

lcwanders5

10 de jul. de 2011

Gary was very helpful on the phone prior to my visit. When I got to the dealership, he found exactly the vehicle I wanted. He was very helpful in explaining the vehicle features. The finance guy was terrific, too. Very helpful and informative. A great experience. I also like the fact the dealership seems to be associate/family oriented. I will definitely recommend this dealership to everyone. Good luck!! And thanks.

dminear60

4 de jul. de 2011

Gary was very helpful and not at all pushy. The finance guy was great too. Easiest car buying experience we ever had. Thanks Gary. We will recommend people shop at Bonner Springs Ford!

harta

1 de jul. de 2011

Bonner Springs Ford was a great car dealership for me as I was purchasing my first car. The staff was friendly, patient, and helpful. They provided me with many options and worked to make sure everything was perfect on my Escape.I am very happy with my purchase and the service that I received at Bonner Spings Ford. The more I drive my new Escape and learn more about it, the more I love it! Great job! Keep up the good work!

Steve Johnson

13 de may. de 2011

The purchase experience was a pleasure. They were more than helpful and patient as my three young children and I tried out various vehicles (which was important to me to be sure they all fit in a smaller vehicle like I was interested in purchasing. Everything went smoothly and I left satisfied.

bigvarmit

11 de may. de 2011

This salesman has sold us 3 vehicles(2 cars, 1 pickup) he is always friendly and helpful. We have had nothing but super service in the shop and body shop.Thank you and the dealership for the great service. I have met the owner and he is always nice and polite to us.

mattsackett

11 de may. de 2011

I love Bonner Springs ford, I have purchased 5 Vehicles now in the last 12 years and will always go back good customer service good friendly people..and consistant staff.They have taken care of me and my family for a very long time and the fact that they are a "smaller" dealership isnt even an issue.

mkurek

11 de may. de 2011

I always go to Bonner Springs Ford for service and parts.When buying a new vehicle I got the auto I wanted without any doubt.Antime I have had a problem or a recall on the vehicle I was completely satisfiedwith getting the service that was required. I am please with the dealership andI continue to do business with them now and in the future.

dotcrank

10 de may. de 2011

We have gone to Bonner Springs for years and have always worked with Tom. He knows the stock and can answer any questions we have had. Not pushy but understands and is one we can joke with and have a great time. Hes not just a salesman but has become part of our family. Would never think of going anywhere else.The service department has always done a great job also but the vehicles we have purchased have always been new so only needed general maintenance but great guys to do it for us.Would highly recommend the dealership to anyone wanting friendly sales people with a ton of knowledge about the products and are proud to be selling them.

David Howton

4 de may. de 2011

This is the best Ford dealer in North America,I have bought 4 cars and trucks from them and I would not go any where else to buy a car. The service department is honest and very good. Ford Motor Co. should be proud to have dealers like this. Nick, Tom, and John thanks for all you do.

blaesing40

2 de may. de 2011

Wonderful experience. Steve has worked with us on a few vehicles over the years and has exceeded our expectations every time. Bonenr Springs Ford has a great service department as well. They are very flexible on working around our busy schedule. 1005 recommend.

bobsamenus

29 de abr. de 2011

We have purchased five vehicles from this dealership over the last ten years and they have been fantastic. I will continue doing so, as they are very helpful and easy to deal with..I would recommend this dealership to anyone looking for an auto be it new or used.

je074388

28 de abr. de 2011

This was a very smooth process and very quick. The dealer was helpful and was able to meet all of my requests. There was no pressure and everyone was very friendly. I love the smaller dealers. You get everything you want and the service is great. I only wish we purchased our other Ford from this dealer.

jsc5264

26 de abr. de 2011

I couldn't answer to price or quality because the car is under warranty and the dealership couldn't find the source of the squeek. Overall, we have been very PLEASED! We wish the dealership was closer to us as it is about a 30 minute drive - there are closer Ford dealers but we are happy with Bonner Springs Ford.

Dondo36

26 de abr. de 2011

Since 1992 I've purchased 6 vehicles from Bonner Springs Ford. Ive always been impressed with their level of service and their friendly attitudes. Ive always experience quick and courteous service and usually complete a deal in a single visit. Prices always at or below other dealer prices without the hard work it usually take trying to purchase a vehicle from other dealerships. Ive recommend Bonner Springs Ford to many of my friends and relatives that account for 5 or 6 additional sales.

Marvin Main

26 de abr. de 2011

Back in 2010, my wife and myself had made up our minds that we needed a new truck, our old GMC pickup was 11 years old and on it's "last leg". So of course we visited a GMC dealer and was told the price I would have to pay is on the sticker on the window of the pickup and I told the salesperson that I would not pay sticker price for any vehicle. I then asked what he would give me for my one-owner 1999 GMC pickup and he advised me $1800.00. I politely left that dealership and went to Bonner Springs Ford to see what my wife and I could locate. Upon arriving at the dealership we were looking at the new Ford pickups that were outstanding. Then up walked Mr. Gary Marlin, a salesperson at Bonner Springs Ford and inquired as to just what type of pickup that the wife and me were shopping for. I told him and Mr. Marlin showed us several makes and models of Ford pickups that were on the lot. We test drove a 2010 Ford Platinum pickup and fell in love with it " the handling, the drive, the ride, and overall performance of the pickup. And yes we did get several "looks" from people and we drove by them. We returned to the dealership and advised Mr. Marlin what kind of deal he could give us on that particular pickup. Gary Marlin asked just what I would want for my old GMC pickup and I said "as much as possible" and then he asked how much would you like to pay for the new Ford Platinum pickup and I said "as little as possible." Gary then said I think we have a deal. About an hour and a half later, my wife and me drove away from Bonner Springs Ford driving a new 2010 Ford Platinum pickup and have enjoyed it eversince. I have been converted to Ford and will probably be a loyal customer of Bonner Springs Ford from now on. If dealerships would have more people like Gary Marlin, buying a new or used vehicle, whatever make is would be painless and worry free. Thank you, Marvin L. Main, Edwardsville Kansas.

85Raven

25 de abr. de 2011

Have purchased 3 cars from Bonner Springs Ford. Would recommend them highly for customer service as well as price. Service department is also excellent. Work is done quickly and with excellent communication from the service department. I will be coming back when it is time to purchase again or when I need service.

ktmarlin

25 de abr. de 2011

I was very happy with the service overall from Bonner Springs. Great sales people and very customer first attitude. I would recommend my friends and anyone looking at buying a Ford to go there first! Again they did a great job with me as a first time buyer in trying to find the right car for myself.

blaesmk

25 de abr. de 2011

Bonner Springs Ford was very helpful. I was purchasing my first car when I went to Bonner Springs Ford--they were able to help me answer all of the questions I had and find the best vehicle to fit my needs. They explained the process very well and helped me understand what was to come in the following years. When I needed my car purchase on a specific timeline they helped me do so quickly! I appreciate the help and friendliness of the staff.

blaesman

25 de abr. de 2011

This firm, Bonner Springs Ford, is very good at all aspects - Sales, Service, and Auto Body repair. I have had the pleasure, I guess - in a weird sort-a-way, of having to use each of the three services. I have been treated fairly and have been happy with the service I recieved.

gmjohnson1

25 de abr. de 2011

Bonner Springs Ford is fantastic to work with, easy to get service dates with quick, quality turnaround. Their pricing is very fair and equitable. I have had multiple service experiences there and would suggest them to anyone. I have also had two occasions to use their body shop and both times they were less expensive than traditional body shops. One repair was done on a VW Passat and they were less expensive than the local VW dealers. Both vehicles were black and the paint matching was excellent. I will continue to purchase and service my vehicles from Bonner Springs Ford.