SandyCheeks

14 de jul. de 2015

I had purchased my Nissan from a buy here pay here lot and i was having a lot of problems with it. come to find out i was upside down in the Nissan and no other dealer could get me out of the vehicle. I went to Vidalia Ford Lincoln and they where able to get me out of the Nissan and into a new 2015 Ford Focus at low monthly payments I was confortable with. I am so greatful to them, the customer service I received from everyone I delt with and spoke to were excellent!!!!!!

Cheryl Willett

12 de jul. de 2015

I bought the new 2015 Ford Escape Titanium. I had a great experience with the salesman and the dealership overall.

AnneMarie (Rhee) LaFountain

8 de jul. de 2015

What a great experience! I've never bought a car online, and Derrick made it as easy as buying music for my iPod! I live in Florida. I found this car online, I liked it, and just contacted Vidalia Ford to get more information. Derrick was very helpful and mentioned that the owner was from my town, and had a "sister dealership" here, and that they would bring the car to me (a 6 hour drive!) so I could test drive and look at it, and if I wasn't pleased, it wasn't a problem The drivers were very nice and...... I got a '13 Chevy Sonic. Car is great, service and delivery were wonderful, and Derrick took my thousands of questions and calls in stride. He is a fantastic salesman and he took a lot of time calming my fears, and there were a lot, buying a car is scary. But he answered every question calmly and was so friendly and professional. I love this car! And having a "sister dealership" in my town just makes me feel even better about the purchase. This is a class act dealership, and the staff is a reflection of just how classy they are! Our next vehicle will be purchased from them too, they have earned my loyalty!

Douglas Sarrett

16 de jun. de 2015

Very friendly and concientious folks. Very attentive and caring.

Craig Jones

28 de may. de 2015

Very nice and pleasant experience with Vidalia Ford.

Emmett Johnson

21 de may. de 2015

Everything great! Timely process, all emplyees very helpful.

TravisH

11 de may. de 2015

I just bought a Lincoln Navigator online and had it delievered to my house 05/06/15, and was told I had 5 days to return the vechicle if for some reason I did not want it. The buying process was very smoothe. That was about it. I tried to reach Garrick over the phone and via text on 05/07/15 and let him know that a head light was burnt out. I did not receive any response from him. I called him this morning and was assured he would get back to me as he had to get the clearance to authorize the repair, as well as the CD player that ate 4 disc, and the TPMS is not working. 4680033485 - 135079.23 ************************************** I waited 6 hours and did not get a return call so I called him back. I advised him that I was on lunch and that I have meetings all evening at work. He assured me again that I would get a call back within the hour. I did not receive a call. I call back and spoke with the finance manager by the name of Josh who is definitely not the most friendly person you will ever deal with. He told me that he had to look into the problem and see what if anything they could do. He said he would call me back in the morning before noon. I spoke with my significant other and we decided to return the vehicle due to the problems I am already having. Josh said let me call you back in 10 minutes. Ok. He did call me back and said that he can not do anything that it has been processed with the bank, and that i need to use my warrentee and that the headlight will not be covered, but I will have to pay $100. 00 for the deductable for the other issues. I have already been quoted twice for headlight and since it is a non-halogen it is going to cost me $200.00. I asked Josh why the vehicle was driven at night and delivered to me and it was known that the headlight was out. His response was "well it may be a wiring issue, and your warrentee will cover it." At that point he seemed to loose all interest in the conversation. The process was smoothe getting the car, but it has truly been a hellish encounter thereafter. When the care was delivered I advised the delivery driver from the dealership and he said you need to make your salesman work for it. I should have taken note at that point and denied the car. Would I recommend anyone to Vidalia Ford? Not in the least. They say they want repeast business, but their actions speak otherwise. Get ready for slick salesmen, and a horrible after sale experience.

Winston Domingo

15 de abr. de 2015

staff were great, did it on time, my only wished was I had more discount coupons. over all it was good.

Therese Standard

8 de abr. de 2015

Vidalia Ford was very helpful. My truck needed to be aligned and tires rotated. It was under warranty. My salesman took care of that for me and had my truck washed! I can't tell you how much I appreciated that! So thankful!!

Joe Denmark

7 de abr. de 2015

still having noise problem which was suppose to be repaired but there is still noise coming from engine around the belt

Alex Glass

31 de mar. de 2015

The service department did great, as usual. They examined the car and let us know what the cost were and what needed to be urgently done so that we could space out our repairs as funds are available. :-) Thanks.

Amanda Kelly Strickland

23 de mar. de 2015

Everybody was very helpful and considerate to my needs.

David Williams

25 de feb. de 2015

Had oil changed and a tire repaired. I thought 21/2 hours a little to long for this service.

John Bratcher

11 de feb. de 2015

they were great. Truck was fixed right the first time. would reccomend this dealer to others. Service is courtious and fast.

Willie Scott

29 de dic. de 2014

I was in and out. Wonderful job..and loved the car detail.

Caldonia Brownell

19 de dic. de 2014

I am always greeted as personal friend. Your service department handles my problems fast and efficiently.

Cheryl Altman

7 de nov. de 2014

I had a recall on my 2011 Crown Vic for the Steering shaft. Plus the light showing low tire pressure would not go off. I took the car in late on a Monday and had it back Tuesday afternoon. Selina Price is who I dealt with in the Service Center and she could not have been more helpful. Thank you

Kenny, service mgr.

28 de oct. de 2014

Had to take my car in for a recall but also for an on-going clutch problem. The service people could not have been more professional. They were true to their word, having my car serviced on time & returned to me (with a complimentary wash) right before closing time! Thanks!

Clinton Mosley

21 de oct. de 2014

took longer than expected. i was ignored about 10 min. by service dept. personnel before they told the cashier had my bill.

Dana Terry

7 de sep. de 2014

I love my Ford dealer. My sales person,Alan Ambrose, is tops and I highly recommend him. He stands behind his word even after the sale.

Gary W.

4 de sep. de 2014

I found the vehicle I was looking for online with a fair price. After talking to the internet sales department I was confident that my 1.5 hour drive wouldn't be wasted. The staff didn't let me down and it was one of the easiest buying experiences I've had.

Laura Garnes

2 de sep. de 2014

I really like the fact that they always wash my vehicle after a repair.

Frederick Grimsley

30 de ago. de 2014

The service dept were very helpful and treated my needs as if they were theirs. They took the time without giving me the feeling of bothering them to do their job. Keep up the good work

S. Cooper

29 de ago. de 2014

I choose Vidalia Ford b/c the man who changes my oil does a great job. He is always concerned about your truck and the service he does on it. I have had every oil change since 1997 done there. The staff is helpful but it needs to be told to customers that a complimentary truck wash is not one going through an automatic wash so they will not expect it done in a speedy manner. Eventhough The free wash is a nice service!!

J-Luke

2 de jun. de 2013

I was shopping for a Mini Cooper and was going to have to drive out of town to find one. Well driving by Vidalia Ford I noticed this pretty red Mini Cooper convertible and stopped by to look at it. I was offered to test drive it and bring it back before closing time and I did. Well this was Friday and I was some what afraid by Monday my car would be gone. So I went back to Vidalia Ford on Saturday and with in about 30 minutes, I was able to drive my new purchased Mini home. Want fast answers to your financing and be able to walk into a dealership and pick out the car you want and not what a salesman wants to put you in, then I highly recommend stopping by Vidalia Ford for your next car purchase.

Pizza Lady

13 de jun. de 2011

I have dealt with their Internet Department over the past few years for multiple transactions. Vidalia Ford's Internet Manager Bryan Sage was very helpful and did everything and more to earn my business. I highly reccomend Vidalia Ford for any purchase and service repair.

sandy

18 de nov. de 2003

I bought my Mustang convertible at Threlkeld Motors. I took it to them for service and for several small problems, nothing serious, but things I wanted to have checked before my warranty expired, and also for my scheduled service. They had my car for 3 weeks. They did give me a loaner. When I went to pick my car up, they had not fixed everything I asked them to fix. This car is a piece of crap and they know it. On several different occasions over the past 2 years I have tried to trade it in on a new car. The sales people won't even call me back. This is a dealer my family has dealt with for 20 years. I will never return to Threlkeld and never recommend that anyone deal with them.