Gabrielle and Larry Pound

8 de sep. de 2016

We have been going to Village Cadillac since relocating to Florida. We couldn't ask for a better or more professional group of people to service our cars.Debbie Henry has made our transition here a blessing. She is the primary reason we have continued at Village for our cars. Always pleasant and helpful, a joy to be with. In addition, we find her to be very trustworthy and we're confident her recommendations are sound. Dealing with Debbie is a personal pleasure.

Eric

29 de ago. de 2016

Robert Romero always does a fantastic job when I bring our vehicle in for service. He is knowledgeable, engaged, professional, courteous, and a good listener. I highly, and I mean highly, recommend Robert Romero for a good service experience for any customer.Eric & Ferne Godfrey

RichardT

27 de ago. de 2016

My service experience was excellent. David Becwar was my servicemanager and explained everything to me . The appointment was prompt and finished in a short time. I have had a good experience each time I havebrought my cars to Village Toyota.

Paul and Lori

7 de ago. de 2016

Anna Psihas is a great salesperson. I am so glad that I called in advance to schedule an appointment. I will do this in the future as this makes for a much easier process. We purchased 2 new cars from Anna in the same day. She was a very low pressure salesperson which is what we prefer. (We walked away from another dealer due to the super high pressure and threatening sales tactics.) Anna provided us with the information that we needed to make great purchasing decisions. Also, everyone else that we met was very pleasant and the facility was top notch!

Kara Cook

28 de jul. de 2016

A little over 2 years ago I purchased a brand new Ford fiesta, ive been a ford owner my entire life and let's just say my last experience was LESS than satisfactory and will certainly be just that, my last!! I found myself in tears multiple times because there was such a lack of knowledge, guidance, assistance and care. Even purchasing a brand new car that didn't last more than 2 years I was stuck with no reliable transportation for more than 3 months until I could even get rid of the vehicle.My mom had bought a car with village toyota just a few months earlier and ranted and raved about the genuinely kind, caring and more than helpful service she received with none other than Mr. Colton Lyon.We made a trip to village toyota, spoke with Colton and a few hours later drove off the lot in a brand new toyota corolla at a great deal. He rose above and beyond my expectations; knowledgeable, polite, professional and genuine. I will now until forever be a toyota owner. Thanks a million Colton Lyon and village toyota!!!

Bill Moran

20 de jul. de 2016

David Becwar is an excellent service manager! Brought car in and Toyota efficiently serviced it!

Duane Rodeo

20 de jul. de 2016

A extremely pleasant and rewarding experience. Working with Samantha States made the process really easy; especially with my wife's influence in the transaction. Samantha only had to remind once about one small fact - "A happy wife makes for a Happy Life". My wife's response to that was he hasn't learned that in 42 years. I could not let her get the last word ! The only thing I could say was that "I am a slow learner!" After all it was going to be her vehicle anyway. Chris did a exceptional job showing my wife all the inns and outs of the vehicle and I will be extremely grateful for that. Thanks again for everyone's help at Village Cadillac and Toyota.

Raymond T. Collins

19 de jul. de 2016

My recent experience at Toyota couldn't have gone smoother! I have used this particular dealership for many years. Both Tiffany and David took a personal interest in fully serving my needs and I commend them very strongly. - - Ray Collins

Armand J. Desmarais

13 de jul. de 2016

Service was prompt and courteous. Debbie Henry put me in an SXR cadillac to use until the repairs were completed As always, Debbie was very polite and monitored the time to complete the repairs .

Charlotte Brill

12 de jul. de 2016

Excellent dealership. The service is great, I actually look forward to going in, Colton Lyons is fantastic. He took the time to show me how to operate all the features & answered all of my questions until I felt confident. Love. Doing business with Village Toyota

Mom of 5 Gma of 2

5 de jun. de 2016

Samantha States was my sales person and was great from the start. She is personable and "like" a normal person (Woman, Wife & Mom with kids and a Grandson) we could definitely connect on various levels. Village Toyota worked hard to get me to buy my car from them over the "more local" dealership.

Jack

20 de may. de 2016

Been doing business with Village since 2006 and highly recommend them for service and sales.

Venza Owner

10 de may. de 2016

My first visit to Village Toyota, looking for a vehicle that I already had picked out, resulted in my buying a Venza that has been almost perfect. The light grey interior doesn't work for my outdoor activities, but I get around that. The vehicle is a joy to drive,especially long distances. Village Toyota is a great dealership that aims to please its customers and works on improving anyway they can. Service is efficient and I never mind waiting at the dealership,in it's comfortable surroundings with friendly staff. As a result, I am a very satisfied Totoyta owner and customer. Everytime I go there, I am more pleased.

John & Helen Hlivyak

10 de may. de 2016

My wife and I were very pleasantly surprised by the effort made by Mike Ketcham and his boss to make our purchase a reality. Mike did everything, from large to small, in negotiating the deal and reassuring us that we were making the right decision to buy our car from Village Toyota. He made us feel very much at home there and we look forward to future visits and meeting and seeing him again.

john kuebler

7 de may. de 2016

We found Dana Wilkes to be one 0f the best auto salesman we have met . He was helpful ,knowledgeable and easy to talk to about any problems we had with our car. We will certainly recommend him to our friends.

JA Inverness

1 de may. de 2016

After running thru all my free oil changes and routine maintenance on my vehicle purchase, I am still happy to return to Village Toyota for paid service. Debby Henry is the best! Thanks for the great service experience on all of my visits.

Bill & Rose

19 de abr. de 2016

We have never had such a pleasant experience at a car dealership! Ann Maria Psihas greeted us and was friendly, courteous, and knowledgeable. She introduced us to Evon who assisted us with the financial matters and Alicia who helped us with dealer options, and providing us with a rental until options were installed. The maintenance personnel were polite and efficient and all options were installed to our satisfaction The building and grounds were exceptionally clean and well maintained. Overall it was the best car dealership we have ever dealt with. If We ever have to have to buy another vehicle Village Toyota will be our #1 choice!! Bill & Rose Chatman .

santaohmygod

7 de abr. de 2016

I purchased a 2012 Toyota Tundra Certified truck. At the time of purchase I questioned the truck pulling with visual tire ware and uneven tread. The sales person told me the truck was fine and it just needed air in the tires from sitting on the lot. I took the truck back to them several times about the issues with nothing but more lies and additional charges. I obtained a second opinion from another Toyota dealership that inspected the truck and told me it was Toyota Certified and Village Toyota should have never sold me the truck with the tires in that condition and the front end out of alignment. The tires were worn uneven and causing the truck to wonder and pull to the right while driving. Village charged me over $1,200.00 for new tires plus 2 front end alignment costs that at purchase they told me the alignment was fine. This was my first purchase from Village Toyota Homosassa on a truck costing $24,000. and will probably be my last.

"The Captain"

6 de abr. de 2016

This is my 24th vehicle purchased from these guys! That outta' say it all! The new 2016 Yota Rav4 is bomb! Thanks to everyone (Mike Ketcham in sales, Charlie in finance and Debbie in service) for another A-1, outstanding job! Oh...and...I'll be back! Captain Chris Stanaback

mike

5 de abr. de 2016

Every body there was friendly and my sales rep Anna Psihas worked tirelessly to get us the deal we requested.

gcmovers

17 de mar. de 2016

Debbie Henry is the BEST- No worries when she is in charge!!!!

CJHopkins

15 de mar. de 2016

Overall great experience! Quick and professional attention. New to area - happy to find dependable service for my auto. Kudos to Debbie Henry who took great care of me. Comfortable waiting area and good refreshments!

Mr Chuck C

12 de mar. de 2016

Been working with Village Toyota since 2006 ..My main man is David Becwar service dept..Always going extra mile, can not say enough. Very professional and caring. we have a 2007 tundra 2011 Camry And a 2010 corolla very pleased

Dave Meghreblian

8 de mar. de 2016

Darren Griffin did an excellent job helping my wife and I pick a truck that she wanted that best suited her needs. Highly recommend Darien to the next customer.

Irene Winch

5 de mar. de 2016

Luci is the best saleslady that I have encountered while purchasing a new vehicle every 2 years. I have purchased many since I am 90 years old .Luci is knowledgeable about the cars and goes out of her way for her customers..I am recommending her to my friends

happy customer

4 de mar. de 2016

I would like to take a few minutes to acknowledge one of your assistant service managers: Richard Kolongowski..He was very helpful & knowledgeable in dealing with my situation! Very kind & very professional! I felt like everything was handled quickly & efficiently with my vehicle..Thank You from a very pleased customer!!

Tanya

3 de mar. de 2016

I have bought parts from here several times and been very pleased with the process, quality of the parts, and friendliness of the staff. I like the fact that they use my vin number when I call looking for parts. I always know I'm getting the right qoute for the right part. Recently I took my car in to them to have a problem checked out on my car and they were very thorough letting me know about the problem and my options. They also didn't pressure me to make a decision right away and are giving me the time to weigh my options, which is very important to me. The fact that they have good coffee, donuts, snack machines, puzzle table, checkers table, plenty of comfy seating, television, are open on Saturday, and offer a loaner or rental while they work on your car is just icing on the cake!

Murray Shulman

27 de feb. de 2016

At my last service appointment everything was dome to my total satisfaction. Debbie Henry greeted me and got things going immediately. My service was done expeditiously, and my car was returned in record time. As a final note the donuts and sweet rolls were well appreciated.

norman +christine bergeron

22 de feb. de 2016

We had the best experience we have ever had buying a car.We were only looking and planning on going to other dealers but never made it past Toyota village. Luci Suarez came over and offered to help us.She was pleasant and told up front we were just looking. She said no problem and asked what wanted in a car new or used,etc.She showed us many options and was very knowledgeable about every car we looked at or test drove. She was patient not at all pushy let us test several cars saving the best for last. We love our new Camry 2016. After Luci started about our driving habits she suggested leasing might be a better option for us. We had talked about this before looking and was glad she mentioned it to us.We are very happy with our choice and look forward to returning in 3 yrs and do it all over again. thank you Luci for all your help making a great decision. We never did make it past Toyota village. Norman +Chris B

Jonathan Harding

17 de feb. de 2016

Brought a beautiful Chrysler 300 at a unbelievable price. I had a Excellent experience staff was knowledgeable, friendly, and not pushy. My sales person Dana Wilkes was great from begining to end..I would reccomend this dealership to anyone and will definatley be back for another vehicle for my wife in the near future. 5 stars and well worth the trip.

Thomas Novak

10 de feb. de 2016

I have owned 6 Toyota's, and bought 2 at Village Toyota. I have always been treated very professionally by the the staff. When I bring my Highlander in for service, I am greeted by David Becwar who is very knowledgeable, efficient and has a great attitude.I would recommend seeing David for all your service needs.

Chris Weider

7 de feb. de 2016

Debbie Henry is responsive, knowledgeable and has me in and out in no time. She has a great personality and is easy to deal with. Whenever I have a problem or questions, I call Debbie and she has an answer. Thank you Debbie for your great service.

Les Pomerantz

7 de feb. de 2016

I've bought several cars from John Harke, who works at Village. He has always treated me fairly, and has always let me know which deals would be most advantageous for me. With his assistance, buying a car from Village Cadillac has always been a pleasant experience with no surprises. The warranty that comes with a new Cadillac is outstanding. I've literally paid NOTHING for service for the past three years. The SUV I've just purchased has the same warranty. The service department at Village is outstanding. They are highly professional. Any servicing or repairs I've needed have always been done correctly the first time. They also keep appointments promptly and completed the work on time when promised. They have furnished me with a free loaner vehicle whenever they've had to keep my car overnight. I would strongly recommend Village Cadillac without reservation.

Jack Tozer

31 de ene. de 2016

Tiffany Buehrig is an exceptional service rep. You can really tell that she cares about you , the customer and presents the situation in a way that is easy to understand. She only suggests what is necessary to keep your car running great.

Bradley and Lorrie Adwards-Kolis

28 de ene. de 2016

This is the second time we have dealt with Michael Kerchum at Village Toyota. He Is a very skilled, professional who takes his time to hear our concerns and goes way above to be accommodating. We were with him for several hours each time and I can verify that he took his time to educate us on the different types of vehicles. He listened to our description of what we might be interested in and went carefully over our options. When we received our vehicle, Michael went over everything with us in the vehicle. He set our phones to be compatible with the car and set up all of our extras, so we were well educated on our 2016 Toyota RAV4 Hybrid. We will continue to use Village Toyota and Michael Ketchum for our future needs. Bradley and Lorrie Adwards-Kolis

William Gelinas

21 de ene. de 2016

Mr. Romero did an excellent job of keeping me informed of the issues and progress. Your staff is always friendly and helpful.

Yvonne G

12 de ene. de 2016

My first visit to Village Toyota, Sales Rep Dana Wilkes very competent & pleasant, Entire experience with all customer service staff made my purchase a smooth process. Also would like to mention employee morale very upbeat, Management must be Good! Facilites outstanding too, Thank You

Irene

12 de ene. de 2016

We came to Village Toyota just to drive through and see if they had a Rav like one we had seen the night before. They had a Rav 4 Limited in a Hot Lava color that caught our eye. We started liking what we were seeing and connected with Sam Strom to get additional information about what this vehicle had to offer. We had never owned a Toyota before. Sam answered all of our questions and ultimately assisted us with buying this vehicle. We really liked not receiving a high pressured sales tactic. We were not expecting to buy a vehicle but when we decided that we wanted this Toyota, Sam walked us through the whole process including a detailed talk through of how to operate the vehicle and it's technology-based components. We think we are going to thoroughly enjoy this new Toyota Rav 4. Thank you.

Rev. Donald B. & Kathy Jones

6 de ene. de 2016

we purchased a new Sienna in July 2010, and from the very beginning to the present time, we have been most pleased with the purchasing process and the excellent maintenance and service advice of Debbie Henry, #144, and your most competent mechanical staff. We have always found an atmosphere of warm friendship and a feeling of family with each and every visit at Village Toyota!

Omar Ramirez

6 de dic. de 2015

Robert Romero helped order parts and schedule our service appointment and took good care of our needs.

Dougb54

2 de dic. de 2015

We bought a used tacoma on Nov. 21 and were treated professionally by Harold Walsh. He went the extra mile to make sure we were satisfied and taken care of. His knowledge of the vehicle and desire to treat us fairly will bring us back for sure.

Lucy SRX Fan

21 de nov. de 2015

We have a new 2016 SRX and just love it. Joseph Ceparano was extremely knowledgeable and easy to work with. It is wonderful to have someone so passionate about the cars he is selling. This is our second SRX from Village Cadillac and wouldn't go any where else to purchase another Cadillac.

Jua Aulet

14 de nov. de 2015

I am happy to report that I had an excellent experience at Village Toyota of Crystal River. I am very please with the Corolla I purchase and I will recommend your dealership to any person looking to purchase a new vehicle. The whole staff there was professional and friendly, the parking spaces are ample and nice, so are the office spaces and maintenance area. The salesman Jeffrey Loper was courteous, friendly and patient with me throughout the negotiations. I'm confident that you agree with me that he is valuable for your dealerships reputation and success!

Satisfied customer

3 de nov. de 2015

We bought our first Toyota from Village Toyota this past week and we were very satisfied with the whole process. Our first contact a few weeks ago was with Luci Suarez and she was very helpful with us making our decision to purchase a Toyota. There was no pressure to buy and the final process was made very easy by Luci. We are enjoying our new Highlander and very happy we decided to stop by Village Toyota and looking forward to a long relationship with them.

TechCaring

3 de nov. de 2015

I'm an Oil and Filter DIY guy! My only experience is recall maintenance. First recall was for a Toyota Brake issue. When I arrived home and popped the hood I found 3 test fittings left on the windshield cowl near the master brake cylinder. I did make a trip back to return these tools. (No issue with work done!) My most recent visit required a cracked dashboard replacement. Although the car does look new again with a brand new dash I did find a washer trim screw missing along the Glove Box trim under the dash. An aftermarket power cable running under my passenger side windshield post trim was ti-wrapped under the dash during this work. At least they left the cable!! When I arrived home I had to remove the glove box so I could rerun this cable back up the post to my radar detector on the visor. This is when I found the missing screw. Today I proceeded to do my regular 5000 mile oil and filter change myself. When I popped the hood to replace my air filter one of the three clips that hold the air cleaner cover closed was missing. Knowing I was the last one under my hood the mechanic did need to disconnect my positive battery cable for dash replacement as I had to reset my clock. Their multi-point inspection program does require popping open the air cleaner cover to check the air filter. I must assume this is when retainer clip snapped off. I decided to remove my battery and look around and sure enough I found the missing clip under the battery and was able to reinstall it back on the air cleaner housing. This is why I have always tried to do my own routine maintenance over the years as no one cares about your car like you do!!!!!

Packer Fan

28 de oct. de 2015

Our salesperson was Odalys Alcantara. She was interested in what we wanted not what the dealership was pushing (many dealers do this). She did her very best to get us the best deal possible without pressuring us. The deal was so good I decided to purchase a second vehicle.

Carbuff

26 de oct. de 2015

As always the service provided by, Debbie Henry, and the service team was excellent.

BudB

5 de oct. de 2015

We brought our vehicle to our dealer, Village Toyota, because we had received a recall notice on our airbags. Tiffany Buehrig greeted us and explained the process. It was going to take awhile since parts had to be ordered so she put us in a rental vehicle at their cost. Tiffany kept us posted during the repair period and called when it was done. Workmanship was excellent. Thanks to Tiffany and her crew-job well done. That's why our next vehicle will be through Village Toyota.

Don Harris

3 de oct. de 2015

I have purchased two new vehicles from this dealership and nothing but praise for sales staff, business manager and service dept and especially a service writer, David Becwar.

Patrick Bounes

26 de sep. de 2015

bob mackert - did an excellent job of ans. ?'s & making sure the process moved along smoothly. he is an asset to your dealership. I would call him if I was going to use your dealership in the future... pat bounes

Dan Klein

24 de sep. de 2015

Always great service, nice waiting area, very helpful sales people especially the two salesmen Corey Corneillie and Darien Griffin who spent a lot of time helping me make my decision to purchase a 2015 Prius 3 they are excellent salesmen and would use them again.

Happy Client in Inglis

21 de sep. de 2015

Wayne Clarke was the ideal dealership rep! Low pressure, knowledgeable, kept to our needs, gave us a good buying experience.

Loretta Dawson

12 de sep. de 2015

Luci Suarez gave great service. She found my son a used blue truck at a good price. She also gave my son helpful advice in car maintenance after I purchased the truck. He left Village Toyota looking good in his blue truck on his way back to FSU. This is the second village I purchased from Luci Suarez and Village Toyota. Thanks again Luci Suarez.

William Riffe

1 de sep. de 2015

Luci Suarez is very customer oriented therefore I was very satisfied. With Luci's help I found the perfect car (Camry) . I feel she did an excellent job and I would come to her when I need to purchase a new vehicle again. William Riffe

Snuffy Grimes

31 de ago. de 2015

Good place to do business. Service department has done a fine job of providing what we have needed. David Becwar has been great. He is a great asset to the dealership.

Gil & Flor

24 de ago. de 2015

Village Toyota/Cadillac is so GREAT that not only have I been there to buy both of my vehicles, but my brother, sister and cousins have been there from our recommendation. As well as some family friends. No can beat there prices, lowest dealer fees, and experience with there sales team and management. Luci Suarez knows exactly what we are looking for every time and show initiative when we make an offer. Thank you Village Toyota, Gil & Flor

Ken and Donna S

18 de ago. de 2015

We just bought a 2015 Toyota Camry. Love it. Wayne Clark was our salesman and he was terrific. He was friendly, knowledgeable, and very patient when I couldn't seem to make up my mind. He has a great product knowledge which is so important when buying a car. Everyone there was pleasant and friendly. Would not hesitate to purchase another vehicle through Wayne. Thanks Village Toyota.

Linda C

11 de ago. de 2015

Ten years ago my husband and I bought a Scion from Village. After he died, I continued to take the car there for service and repairs, always receiving the best service possible. So when I decided to buy a new car, naturally I turned to Village once again. Somewhat apprehensive about buying on my own, I met with Darrin Mercer, who put me at ease immediately. After determining what I wanted, he patiently showed me several cars and after "trying them on" I decided the Prius C was right for me. Darrin explained every aspect of the car, asking the right questions so he could focus on what I needed to know. Throughout the test drive, he explained the car further. His kindness and patience with an old lady was greatly appreciated! The whole experience was friendly yet matter of fact. I never felt pressured or intimidated to buy, although I did.

Judy H.

9 de ago. de 2015

After I totaled my car I started shopping on line for a new one. I mistakenly went to a dealer that I thought was Village Toyota but was actually another one close by. Although they were very nice, they put me in a car I was really not happy with. I thought it wasn't running right and was going to bring it back when I decided to stop at Village Toyota on the way to see the car I originally wanted to look at. That's when I met Bob Mackert. He must have seen just how unhappy I was because he did every thing he could to get me into a car that I am extremely happy with. And it wasn't the one I went there to see. Bob was patient, he took the time to let me test drive several different cars, he really listened to what was going to make me comfortable and happy and what would not. It got to be late in the day and everybody stayed late to accommodate me. In all Bob Mackert and every one at Village Toyota made a sad situation into a pleasant one. I will definitely recommend anyone who's looking for a new or used car to go see Bob Mackert at Village Toyota.

Ed

5 de ago. de 2015

Robert Romano was the person who made sure we were taken care of and provided great customer service. He made sure the "recalls" were taken care of and did not do workngs to the vehicle that really didnt need to be done.He is a professional and instrumental in making sure we come back again and again to take care of our vehicle.

Smokin Joe

31 de jul. de 2015

When I moved to Homosassa in December of 2014 I was driving around checking out the lay of the land when I happened to drive by Village Toyota. I pulled in to see about getting service for my 2011 Tundra. They were closing and Robert Romero was the only service tech there and was on his way out too. I introduced myself to him and said I would stop back when they were opened. Robert said he could get me set up now and on his own time registered my Tundra and got my info into the computer and set the appointment for the service so my visit would go smoothly. That's when I knew I was in the right place. A business that knows the meaning of SERVICE. When I go into Village for service I don't worry because Robert follows the progress and keeps me informed. On a couple of occasions I spoke to mechanics out back. They both were very helpful explaining what I needed to know and the room was organized and clean. I haven't purchased a vehicle from Village yet but I have talked to a couple sales people and asked questions. They were helpful and not pushy. When I'm ready to buy I will go to Village. I already know they have the service to back up the sale. I give Robert Romero and Village Toyota top rating with no reservation. Joe Hamady of Homosassa

BeachcomberBill

29 de jul. de 2015

Intake went smoothly with David Becwar handling the registration. He came and found us wandering around at the dealership with the news the car was ready 15 minutes ahead of promised delivery. This Toyota and the one before it have been serviced exclusively at this dealership, often handled by David Becwar.

Dr. David Minear

26 de jul. de 2015

We really appreciate the assistance of Tiffany Buehrig,Toyato Assistant Service Manager at Village Toyato in Homosassa, Florida. She is very efficient and helpful every time we come in with our vehicles and always finds the appropriate person to work on our cars. She explains in detail what needs to be done and how much the cost will be. She has always been accurate on this and no surprises. She is very personable and we enjoy working with her. Sincerely, Dr. David and Mrs. David Minear

Jack Dalton

26 de jul. de 2015

David Becwar has given me excellent service during all my service related issues. I have driven Toyota products since 1986 and I always had excellent service from Village Toyota.

ShaWal S

21 de jul. de 2015

David Becwar, Assistant service Manager, has been caring for our vehicles and us for over 15 years. His personal attention to us and our safety are a paramount importance and he creates the trustworthiness that makes us feel so secure and comfortable. David Becwar personifies the Village Toyota image of responsible quality care and concern for their customers. It is why we have always bought our vehicles from Village and will continue to do so.

Norm C

20 de jul. de 2015

I always insist on working with Dave Becwar. I find that Dave is honest with me, makes sure that all critical elements are covered. The quality of the work has been excellent and I judge a dealer by the Service.

Don H

19 de jul. de 2015

I have been using Village Toyota for more than 20 years. I have bought a 1998 Camry, 2004 Highlander, 2001 Honda S2000, 2012 Tacoma and 2015 Tacoma. In all buys I have been satisfied with sales and service. I have always tried to work with Debbie Henry when coming in for service. Her knowledge and friendly demeanor (always knows my name) is a credit to the dealership. She knows me and my vehicles when I come in for service. I always tell my friends about the great service that Village Toyota provides. Don H

George Zint

13 de jul. de 2015

Dave Becar is always going out of his way to make sure i am satisfied

JW

12 de jul. de 2015

Although my wife and I did not buy a vehicle here, Samantha was very helpful and courteous with a Toyota that we were inquiring about. She was quick to respond back to us and give us all the info we needed, including a video of the vehicle. Seemed very friendly and non pushy. We'll have to check them out the next time we're ready to buy.

Jon Brown

28 de jun. de 2015

As a 14 year customer of Village Toyota in Homosassa, Florida, i have found these folks to be honest and knowledgable. A Rare combination...!! I have purchased more than 30 cars and trucks from Village, both New and used... Many were special and I wish I'd kept. Debbie Henry is the most knowledgable service writer I've worked with... Ask her a question and you get straight a straight answer, no run-a-round and she is upfront and will tell you, if she doesn't know, she will find out the answer. In the Back Room. Dan Fontaine is the only service tech that I want working on my cars. He's been working on Toyotas for more than 17 years... He is very smart and makes getting a oil change and tire rotation fun. He can explain how those features work and why. It very rare to find people that put you first in customer care...!!!! These are two top notch people...

John

27 de jun. de 2015

I have been coming to Village Cadillac Toyota Scion for 11 years now. I have bought 2 toyotas here and had 4 different toyotas serviced here. I truelly regard the service department as being excellent and have never had any problems with the work done. My Service Advisor David Becwar has always provided me with exceptional service. David is very courteous and welcomes me back. Having 3 toyotas including my daughter and driving a lot; I seem to be a regular with David. David is an exceptional service advisor by reviewing with me and being thorough with all possible problems with my toyotas; whether its recalls, services which need to be done or will need to be done in the near future.. It's nice to know when I leave the service dept that I should not have any problems between normal services and to be prepared for necessary future services. Thank you David Becwar for Keeping my toyotas on the road.

michael Young

25 de jun. de 2015

We always use Dave Becwar as our service assistant. He knows us and our cars and we feel we can trust him. We usually don't have that kind of faith in dealerships and their people.

Frank

25 de jun. de 2015

I believe I saw the used vehicle I was looking for however we never got to a bottom line up front price on the vehicle out of the door. I was already pre-approved for a specific amount and as mush as I tried to get them to work with me on a final price, they held on to their price. All said it was all good, and I will continue my search, given the same situation again I would have driven the 2 hours or so and show them I was really serious about their product or the purchase.... Thank you!

M & C, Spring Hill

20 de jun. de 2015

Rich Kolongowski was very helpful and explained everything

Nancy, Floral City, Fl.

17 de jun. de 2015

We have always had excellent service. This is our third vehicle from Village Toyota. The sales person Raul Rosado and Debbie Henry service, are the best.

Harry Walsh, Sam States

8 de jun. de 2015

We bought our first Toyota over the weekend, The entire experience was AMAZING! No stress, no pressure. We are completely trilled with our new truck and the service we were given. I am looking forward to coming and relaxing in the lounge for oil changes.

Janbarma

6 de jun. de 2015

Harry Walsh and the Village Toyota team got me the car I wanted at a great price. I couldn't be more pleased. I love my new Prius C.

Vic and Maria

2 de jun. de 2015

Once again I wanted to thank Samantha States for helping us with the purchase of our new Camry. She was extremely helpful and spent a lot of time with us. My wife loves her new car.

Kathleen Hutchison

1 de jun. de 2015

We are very happy with our new Rav4. Samantha was a delight to work with and very helpful. She explained things very well and was personable and caring as well. When ever we buy a vehicle we will go to Samantha at Village!

Vince Kresho

31 de may. de 2015

I was looking online for a new truck, I was contacted by Michael Savitske the Internet sales manager at Village Toyota. after providing me with a few options I decided to go in for a closer look. Michael had the vehicles prepared and ready for a test drive. he showed me the different features and helped me make a decision as to which model was best fitting. Michael was able to get the vehicle I wanted from another dealership and the entire sales team made my buying experience absolutely wonderful. everyone was friendly in this dealership and it is a relaxed no pressure dealership. If you are looking to buy a new vehicle I would recommend Michael Savitske in a heartbeat.

Vic and Maria

29 de may. de 2015

We went to Village Toyota, not sure if we would be buying a car right away. We were lucky to meet Samantha and she help us with the purchase of our new 2015 Camry. Samantha is very pleasant and helpful and really went to bat for us during the price negotiations. She spent a great deal of time with us both during and after the purchase to familiarize us with the car, and for that we are very grateful. Thanks, Samantha.

John Krukar

21 de may. de 2015

We previously took our Toyota Sienna for service to the Toyota dealer in Wesley Chapel and were pleased with the service until the service manager we always worked with left. His replacement was a real disappointment! Unhappy we decided to try Village Toyota in Homassassa and have been going back ever since. Tiffany Buehrig has been outstanding, always professional and helpful. We take the Sienna on long trips and need the confidence that the vehicle will perform as needed (it is approaching 100,000 miles). Thanks to Tiffany and the entire service department we are very confident.

Anita

20 de may. de 2015

Lucy Suarez was very knowledgeable and we LOVE our new Highlander.

BILL CANNER

3 de may. de 2015

service manager david becwar most helpful in explaining service. waiting area clean and comfortable.

Jeanne M

17 de abr. de 2015

Decided to visit Village Cadillac Toyota Scion in answer to a recent promotional letter. Needed an oil change on my 2005 Toyota Camry (229,000+ miles on its odometer!) and decided to check on its tires' life. Although they were in good shape, they were coming to the end of their 75,000 mile warranty. I was directed to Dana Wilkes, Product Specialist. We checked out a 2012 Toyota Camry with 34,000 miles on it. Took a test drive, was very impressed at how it handled, its safety features and its reputation. Dana checked the CarFax history, answered all my questions and guided me through the purchase of this Camry. As promised, he also provided a full tank of gas! I purchased an extended warranty, as I expect to have this Camry an equally long time! The entire staff at Village was welcoming, helpful and will have my continued business. Thank you Dana, Wayne and Jeffrey!

Shirley Aldret

2 de abr. de 2015

We were greeted promptly and courteously by the receptionist and directed to Luci Suarez. She immediately addressed our questions we have about the Toyota Sienna. We were given a complete demonstration of all the features on the Sienna and offered to take a test drive, which we did. We really liked the Sienna and proceeded to purchase this vehicle. Both Luci, Mike and Jeff Nagle were very courteous and we came up with a price satisfactory to all. Upon completion of our purchase we were taken to the service department to make an appointment for 6 months service. We were able to have David as our service advisor as he was our service advisor when we owend a Camry. We would definitely recommend Luci Suarez as the person to contact if you are interested in purchasing a Toyota , no matter which vehicle you might be interested in. This is definitely the dealership to go to purchase a vehicle. Luci, Please feel free to pass this along to anyone that the survey would go to. Thanks again for such great care . We LOVE our Sienna. Shirley and Richard Aldret

Bill Duff

16 de mar. de 2015

I have know Lucy Suarez for several years. This is the second Toyota I have bought from her and the 3rd from the Village (Dimmitt) family plus sending several people to see her. Always first class. No pressure and they even beat a better deal I had from a dealership a hundred miles away.

Pgrant

8 de mar. de 2015

The salesman was professional, courteous, and very helpful--went to great lengths to meet my needs, without being high-pressure. The finance manager also was pleasant to deal with, and very accommodating--expressed a great interest in getting my business but without undue pressure, also. Overall, a very satisfactory experience.

patricia, bibliophile

1 de mar. de 2015

On 02/26/15, my daughter and I met with Harry Walsh to buy a used car he and I had been trading e-mails and phone calls about. After some car talk, Jeff approached with an offer for a 2015 which I had originally wanted. After getting quotes too high to suit me, I settled on the used car Harry described. Harry and Jeff worked together and, very soon, we were driving away in the 2015. Harry had been patient with me through the ordeal answering questions, providing information and being helpful. He introduced us to some of the employees, all of whom were cordial, and showed us around the dealership.

Scott

18 de feb. de 2015

I was very happy the way the process of arriving on the lot and meeting our salesman and the way he never pushed us into the office. Darrin Mercer was a Terrific person to work with.

AB from Beverly Hills, Florida

11 de feb. de 2015

My entire car buying experience at Village Toyota, compared with four other dealers I had researched vehicles with, was a "SUPERIOR EXPERIENCE"!!!!! Charlie DeFreese, Samantha States and Michael Florentis exhibited a friendly, knowledgable, sincere and professional manner during the entire transaction and it's continuing after the sale was completed. All of thes folks are "Really excellant" examples of Sales Professionals. I would recommend this team to anyone shopping at Village Toyota

Betty D

31 de ene. de 2015

We had an excellent experience buying our new Toyota Prius. Timmy Torres did a good job for us. Our first negotiation did not turn out favorably. But when we came back with a competitor's lower quote, they matched it. We like the friendly people and good service at this dealership.

JR

29 de ene. de 2015

Darren Mercer did an outstanding job selling me a slightly used 2014 Corolla. He was patient, non-high pressure, knowledgeable, and courteous. It was a pleasure doing business with Darren.

Tutu

28 de ene. de 2015

My husband and I are in the market for a new vehicle. We have a 04 Camry and are trying to decide between a Legacy, Accord, Mazda 6, and another Camry. We were very impressed with the demeanor and knowledge of our sales consultant, Sam Strom. We did not feel any pressure yet he shared a 'boat load' of information..........He was outstanding as a sales rep. .We will probably be back based on his expertise and manner in dealing with us.

CareyAnne Yager

27 de ene. de 2015

Even though I did not buy a vehicle, the salesperson who assisted me, Darrin Mercer, went above and beyond to assist me. He was kind, professional, and extremely knowledgeable about which cars were available. He was well versed about financial options as well. I will return to Village Toyota and go through Darrin when I am ready to buy.

Joan Mim Wheeler

26 de ene. de 2015

We just purchased our 3rd Toyota from Village Toyota. We were looking to downsize from our wonderful 4Runner to a (my 4th) RAV4. RAV4's just fit me perfectly, easy to drive, comfortable seating, easy access and just a beautiful vehicle. I love them. We were greeted by Harry Marsh, a perfect gentleman with a calm and friendly attitude. He exhibited absolutely no rush or urgency. If I asked a question he could not answer, he quickly sought it from a higher ranking employee. He listened carefully to my concerns and very efficiently processed our purchase. He is a great asset to Village Toyota, he's a good looking guy too.

Jenny

26 de ene. de 2015

i've never been to a car dealership where the dealers went above and beyond to make the buyer feel comfortable and happy with their decision.

DEBORAH RIVERA

24 de ene. de 2015

MY SISTER REFEERED ME TO DARRIN MERCER VERY DEDICATED TO THE CUSTOMERS NEEDS WILLING TO GO THE EXTRA MILES,WOULD RECOMMEND HIGHLY.

FloridaCourters

23 de ene. de 2015

Harry Walsh answered my internet inquiry so fast I thought it must be an automatic response. Initially we asked about any available inventory on last year's models, and he invited us over to see a few that were still available. Not finding our desired model or color, Harry suggested we look at some of the new 2015s. With very little prodding on our part, he came up with a deal on the newest one that was as good as any of the deals on last year's models. In all our years of buying cars, this turned out to be the easiest, fastest, most pleasant transaction ever.

Hybrid Launa

22 de ene. de 2015

Dan Lalkas and Garret were excellent. Got a great deal on a hybrid. Very courteous and gave best deal that I could have expected. very professional. very much appreciate and will recommend to others and refer my friends to Dan at Village Toyota

Kurtinge

21 de ene. de 2015

We needed a new car after a rear collation that totaled our car. Looking on the internet Harry Walsh responded to our inquiry he had a 2015 Highlander Limited in the color we wanted. Getting there the next day to Village Cadillac-Toyota-Scion dealer we met the soft spoken and very polite Harry Walsh (just how we like a sales rep) he made our car buying process unhurried and never pushed us. The price was fair. We highly recommend the Village Toyota dealership and Harry Walsh. We would recommend this dealer to all our friends.

Robert and Karen Dickson

20 de ene. de 2015

We needed a specific vehicle to fit our needs and lifestyle. I was interested in a newer model Prius V. We had some issues that did not afford us time to go to our dealership, Village Toyota. Dan Lalkas volunteered to bring the vehicle all the way to us so we could see if it worked. He did an excellent job of showing us all the features and working with us on the price. They gave us a great deal and the car was spotless and ready to go when we picked it up. The finance manager Garrett was extremely friendly and helpful as well. Its nice to see that car buying from Village Toyota doesn't carry that stigma that we once feared. I would recommend to anybody in the market to go visit Toyota Village.

darrin mercer

19 de ene. de 2015

The representative was helpful, knowledgeable and worked with me in a respectful way.

sjw happy camper

17 de ene. de 2015

Mr. Mercer was very polite and enjoyable to work with on the purchase of my new car

Roger

16 de ene. de 2015

I was in the market for a used vehicle and came to Village Toyota. I have some blemishes on my credit but have heard good things about how hard they work here so I gave it a shot. I worked with Dan Lalkas a sales rep who was very nice. He showed me around and did not pressure me at all. He even let me test drive the car home so my wife could see it. they got me approved and now I own a 2003 loaded Toyota Avalon. Everyone from management to finance was excellent. Definitely recommend this dealership and Daniel.

Holly

16 de ene. de 2015

Darrin Mercer provided excellent information and service to me.

Brandon Dowler

15 de ene. de 2015

Luci Suarez made the car buying process extremely easy very honest and friendly staff.

Tom Novak

15 de ene. de 2015

I bought a 2015 Toyota Highlander XLE from Harry Walsh at Village Toyota. We sat down and came to a price that was acceptable to me and closed the sale. Harry was very professional and polite during the process. The car was delivered in time, full tank of gas, and Harry explained all the features on the car. This is my six Toyota that I have owned and the second Highlander that I bought from Village Toyota. I would like also like to compliment David Becwar in the Service Dept. for being very knowledgeable and professional during the many years that I have been doing business with him.

Tom Schaw

14 de ene. de 2015

This is my 5th purchase from this dealership and Luci Suarez that speaks for it self and Mike Florentis and Garret Vybiral worked on getting what I wanted and got me a very good finance pkg. Brett Coble helped get the 2015 Tundra Limited within 24 hours.

Mark Mccoy

13 de ene. de 2015

I've bought 3 new Toyotas from Village and Luci Suarez and when I'm ready to buy the next one I will be back.

Clark

13 de ene. de 2015

In August 2014 I was looking for a leftover 2014 Toyota Avalon Hybrid Limited--preferably in white. I contacted a half dozen dealers near The Villages, Florida where I live about availability, pricing, and any special incentives or financing. Harry Walsh of Village Toyota responded to my online inquiry. Their price matched the best deals I could find, plus they had the only leftover 2014 Avalon with the options and color that I was looking for. I previously owned a 2002 Avalon--that I bought in Connecticut before retiring-- that was still in excellent condition with 209,000 miles on it when I sold it, so I was fairly certain I would like the new model. We negotiated a price via online and one phone call, subject only to a test drive. I went to the showroom that afternoon and after a 5 minute test drive agreed to the deal. Harry and the rest of his team made the whole process the easiest purchase process I have every been through. I did not have a convenient way to pick up the car in person, but Harry offered to personally deliver the car to my driveway--about an hour away--which he did the next morning. He explained the features of the new car to me, which was very helpful since this is the first time I have owned a hybrid. The only reason I rated the quality of repairs not applicable is because I have not quite put 5,000 miles on the car, so I have not used the service department yet. I did get an email from the service department introducing the manager. Harry and one other person from the dealership followed up with me a few days after purchase to make sure I was 100% satisfied--and I was. I would not hesitate to recommend Harry Walsh, and Village Toyota to others.

Bettye M

11 de ene. de 2015

Good Experience with Luci Suarez and all the staff. I would be proud to bring any customer here to purchase a vehicle .

ed and lyla

11 de ene. de 2015

Sales representative Harry Walsh treated us like royalty. His knowledge of the Prius we bought was detailed. Polite and charming he gave us courteous service and the time and space we needed to make up our mind regarding the purchase. We never felt hurried or pushed. Garrett who helped with financing was efficient and cordial. We highly recommend Village Toyota dealership. Great place to buy a great car!

j. Brainard

9 de ene. de 2015

I came in with the sales promotion mailer and received a great deal and purchased a pretty ruby pearl 2015 Camry .

kawl thang

9 de ene. de 2015

Luci is very good and patient , Iexplained the whole sale process and got me the vehicle I wanted. with no delay.

kenneth sajdak

9 de ene. de 2015

I would highly recommend this dealership. Very friendly and helpful. Luci Suarez was excellent to deal with. Very nice and answered all our questions and was very thorough in her explanations.

MT

19 de dic. de 2014

Went to check out the deals at Village Toyota and Luci Suarez was assigned to me. She was very professional, courteous, and we hit it off right away. I let her know what I was interested in looking at and she provided a great selection of cars. I was first looking at 2015 RAV4 and she showed me a 2014 XLE model leftover. She got the keys and took it for a ride and love it. We negotiated at a price that I was not comfortable in. I wasn't able to bring home the car that night because I had my Prius with me. Lucy Suarez offered to bring the car to me next day. Btw, I also purchase my prius in 2009 at Village Toyota and always found the staff to be very professional and friendly. I highly recommend Village Toyota. They take the time to listen to what you want and try to find the car that is fits your needs. They're not pushy, will negotiate and will inform you of incentives and sales. Please for Lucy Suarez. You will be very happy with her as your sales rep.

Bob Coulombe

25 de nov. de 2014

I went to Village Toyota to get a quote on a 2014 Camry. I had just given my son my old Toyota and I had missed it, despite having a truck to drive around in. I met with Harry Walsh, the Internet Manager and he showed me several cars. He was very professional and didn't push anything on me. I ended up buying a new 2015 Camry from Harry. Excellent place, excellent staff. In fact, I didn't want to wait and Harry drove the car to my house, after filling it with gas, and having it washed. I can't tell you over the years, how many times I had asked for a full tank of gas. Harry did it without me asking. This will be my sixth Toyota, and my third Camry. Great place, great people. A pleasure to do business with. Thanks again

LB

18 de nov. de 2014

I was looking for a used vehicle in great shape. I wasn't too particular about the make but I wanted a Toyota. Village had a great selection of certified pre-owned Toyohashi. I ended up purchasing a Camry and couldn't be more pleased. The sales manager Brett was extremely friendly and made me feel good about my purchase.

Bob Peropat

22 de abr. de 2014

We saw the truck online, went to the dealer to see it and bought it. Price was fair and truck was as advertised.

John Fearney

5 de dic. de 2013

Will not buy another vehicle or do business with village Toyota. Out of touch with customers and Needs New management

James

12 de nov. de 2013

Dan Dwiggns assisted me with my resent used car purchase. He has proven to me personally to be very responsive to my requests, honest and fair in negotiating sales terms and to honorably stand by his word, even at his own expense! I personally recommend Dan Dwiggins to you to assist in your vehicle purchases. Tell him that James recommended him.

PO'd

4 de nov. de 2013

I was in touch with this dealership about a specific car they were advertising online. I scheduled a time with the sales rep a couple days in advance. He knew I was going to have to travel almost an hour and a half each way to look at this car and that I was planning to purchase the vehicle if it was in the condition he stated it was in. Not only was the sales rep NOT there when I went in to look at the used vehicle, but they had already sold it two days prior to my appointment. NO ONE TOLD ME that the car had sold that I wanted to look at and purchase so ended up wasting 3 hours of travel time with my wife and two year old. The only thing the other sales reps could say is that they would show me a different car. Really?! VERY unprofessional and now I am getting auto generated emails from the sales rep that hosed me wanting to "check in" and "know that I am a busy professional"... Get a clue, guys!

Lynn

11 de jul. de 2013

pleasant experience, would go back to check invenory of cars.

Customer taken for granted

20 de jun. de 2013

Left several messages for GM to call to discuss important issue. GM never bothered to return call. Wish I had known of this cavalier attitude prior to purchase.

TomCorrie

12 de jun. de 2012

Were looking to purchase new car. We looked at other cars and dealers. At Village Toyota, in deference to the other dealers, we were treated with the utmost courtesy and profesionalism. The price was fair. We were completely satisfied!Thanks Toby

Happy Owner

11 de jun. de 2012

I recently bought a used lexus from Mike Savitske in the internet department, he was great! Everyone at the dealership was nice and professional. I didnt feel pressured at all, especially being a woman, i would recommend them to everyone

unhappy customer

9 de jun. de 2012

I found a car online that i fell in love with but when i went to buy the car i asked to have a machanic take a look at it and i was told i had to buy it first then get it checked. I've never heard of such a thing!! the whole thing just felt wrong, like they were hiding something... someone else will definitely be getting my business!!! 1 customer lost...

Reliable and dependable

24 de may. de 2012

I purchased my Sienna from Village Toyota and was pleasantly surprised with the level of knowledge, friendliness and comfortable atmosphere! The dealership is extrememly clean and inviting. The staff from the sales department to the service department has made every visit delightful. The only thing missing is a cooler full of beer!

Retired guy

29 de abr. de 2012

Some of the best prices in the area. Good inventory. Staff was friendly, courteous and professional. A relatively painless process and worth the drive from Lutz.