Beverly Sept 16

4 de oct. de 2016

I went in for an oil change on my Prius. Jerome George was pleasant, kind, efficient and professional. The amenities were great, coffee and breakfast donuts, etc.

gregandsusan

18 de sep. de 2016

The reason I'm giving five stars is because that's what they deserve! The staff was so helpful in every way all the way down to the detail guy. Our new Corolla looked great when we drove off after getting great service from the sales and finance staff. They bent over backwards to get us into this car. We came from Ocala and we had already been to other dealerships and was told there was nothing they could do. Samantha and Anna and the rest of the team got us a great deal and we are excited to be the proud owner of our first new car! Thank you to everyone at Village Toyota for treating us like people and not just another sale.

Ivan

14 de sep. de 2016

My 2012 Prius - Sport was deemed a total loss due to Huricane Hermine on 9/1/16. Subquently it was towed to Village Toyota on 9/3/16 and I met and dealt with Jeremy Ulecki, Assistant Service Manager who helped me tremendously - he was the greatest. Once my car was deemed a total by my insurance company I began my search to find a new Prius. First I went to Deluca Toyota in Ocala where I had purchased two new autos previously and found they did not have a new "silver" Prius in stock that met my expectatios and the sales person didn't seem to want to locate one with the equipment I desired....he wanted to push the cars they had in stock. I also went to a Nissan dealer to determine whether thay had any cars in inventory that met my wishes as far as color, equipment, price etc. As it turned out they did not have anything I wanted. Phillips Toyota in Leesburg didn't have anything I wanted in stock. My search ended on on 9/10/16 when I went to Village Toyota to remove the personalized license plate from my 'totaled' car. Again I was in touch with Jeremy as he had removed the license plate for me just before the car was towed away. He realized that I was searching for a new car and I was put in touch with Aaron Jandro in sales. Aaron showed me the "silver" 2016 Toyota Prius - Four - Touring model. The equipment , color and price were satisfactory so I bought it.. Yvonne Stoltenberg, Busness Manager drew up the necessary papers regarding my purchase and there was some delay in getting the deal consumated due to her having to process other new car buyers, but I will say she did an excellent job, and I drove the new car back to my home in Summerfield, FL.In sum, I can say that the staff at Village Toyota mentioned above all did an excellent job and made the necessity of buying a new replacement vehicle a lot easier! Thus far I am very satisfied with my experience in dealing with Village Toyota, and I look forward to doing business there in the future,Ivan N. Richmond

P Wilkerson

13 de sep. de 2016

I always schedule the maintenance for my Camry with Village Cadillac-Toyota having full confidence that I will greeted warmly, dealt with honestly, be given the best prices, and any maintenance/repairs will be completed thoroughly and timely. At each visit I and my automobile receive excellent care. I have found my Customer Service Rep, Debbie Henry, to be very trustworthy and deem her a truly exceptional representative for the dealership.

Highlander3

13 de sep. de 2016

Sales people very friendly and helpful. Anthony and Luci were wonderful. I bought a certified pre owned car. Very easy sales process. Would recommend this dealership.

Atrain

8 de sep. de 2016

My wife and I did a lot of research before purchasing our Dodge Durango. We shopped around at a lot of local dealers before finding a great deal at Village Toyota.We ended up coming there on Labor Day from Lakeland, about 90 minutes away. Their salesman communicated with us throughout the day and when we arrived the car was waiting for us. The sale was flawless. It really was a tremendous price. There wasn't any upselling or trying to get us to buy extra unnecessary stuff. We really appreciated their service and they were accommodating of us and our little one who was a real trooper. I highly recommend Village Toyota if you're looking to buy your next car.

Priusdude

1 de sep. de 2016

They are open on Saturday and they are fast. They also have free snacks and games for your children to play. Check them out for your service needs..

maggie

31 de ago. de 2016

I only went in to LOOK. And I did. At everything Bob Mackert had a key for. My sister and I ran back and forth looking at all the options and discussed each car. We took Bob along for the ride. He made our experience really great! He was not pushy or obnoxious. I had the best experience.

SabrinaB

29 de ago. de 2016

Dealership likes to sell warranties that do not cover their vehicles. Paid $1534 for an extended warranty that does not cover a hybrid Prius. Contacted BBB and corporate, and they told me they would pass it along to the dealership. Manager Mike refuses to call us, and sends his warranty errand boy Chad to take the call, which gets us nowhere because he won't refund the full warranty price. The original warranty guy that sold the warranty to us was fired because they knew he was lying about what the warranties covered. This is what Chad told me. Toyota has done a major disservice, and they refuse to correct it. You would think they would want to keep their customers who bought 2 cars in less than 8 months at the dealership, yet they do not care. I advise every person to avoid this dealership at all costs, and to spread the word as I am, and instead buy from Sun Toyota, who just sold a car to my grandmother.

meangene

25 de ago. de 2016

They changed the numbers several times and we were not able to catch them each timeThey use EVERY trick in the book. Toyota should be ashamed to have them as dealers.I'm 65 year old disabled vet and going to hurt over this.

Venza2011

20 de ago. de 2016

David Becwar was my service manager for this visit for 70,000 mile service. It has been almost 5 years since I bought my Venza at Village Toyota, which has been perhaps the most versatile vehicle ever owned. All Florida service has been at this dealership. Very disappointed that Toyota has stopped production of the Venza, thus will keep this Venza longer than intended and with the excellent service provided by Village expect to get many more miles until I can find another make, model and dealership comparable to what I've experienced over the last 5 years.

Satinleaf1

15 de ago. de 2016

Came in to have our RAV4 serviced. Debby Henry immediately got me in and handled everything with professionalism and warmth. While she perfectly took care of the servicing, I was able to test drive a couple of vehicles with the help of Darien Griffin who is certainly an exceptionally fantastic sales person.Thank you, Karen D.

Redlily

14 de ago. de 2016

It was a very painless experience purchasing my 2016 RAV4 vehicle from Anna. Kim and Steve were very professional and helpful in answering all our questions. All the employees who work at Village Toyota were great!! Much different climate than another Toyota dealership we went to in central Florida!

Frank & Noemi Kowalczyk

13 de ago. de 2016

I contacted Village Toyota and inquired about a Lease for a Sienna. Anna Psihas contacted me immediately with a Lease Quote. I had contacted 2 other Toyota Dealers close to me and Anna was the only one who gave me a written Lease Quote and answered my questions fully without delay. The others, well, not so much. I got a fair trade in offer on my Rav-4 and the Sienna was waiting for me, all detailed, gassed up and ready to go, when I arrived. Another nice twist was at Village, they have a Welcome Sign at their entrance with everyone's names and salespeople who they have appointments with. A nice touch to see your name up there, that made us feel very welcomed.The whole process was completely stress free and in a short period of time, we were driving away with our new Sienna. We even made our appointment for our first service visit. Simply a fantastic experience. We would recommend Village Toyota to anyone looking for a vehicle.

Toycar1

11 de ago. de 2016

As usual, Village Toyota via Dave Becwar gave me excellent service on the Toyota Camry I brought in for service. The planned service was scheduled based on the car's mileage and the past service on the car. The techs did a further inspection on the car for anything that suggested additional work. Mr. Becwar gave me a rundown on the work outlined, the estimated price and estimate of time to accomplish the work.The work was done ahead of the estimated time and Mr. Becwar gave me an overall assessment of the car's condition after all the work was accomplished. I am well satisfied with the work done and the service was truly exceptional and plan to go back for service in a few months. Car runs fine.

Brandon and Jennifer, Palm Bay

31 de jul. de 2016

Anna Psihas made our truck buying process extremely easy and accommodating. All the negotiations were done via phone and text, as we live almost 3 hours away. We agreed on a price before my family and I made the trip up there. Anna had everything prepped and ready to go in advance which was a blessing as we were traveling with our two young children. Once we got there we got straight to the test drive, then signed papers, and then we were ready to go home. Highly recommend seeing Anna to make your experience like ours.

Paul and Lori

31 de jul. de 2016

I am so happy that I contacted Anna Psihas a day in advance of our purchase. She made our car buying experience so easy and stress free - especially since we wanted to buy 2 cars in the same day! Everyone at the dealership was so friendly and the atmosphere of the facility was top notch. They worked hard to get me the financing to suit my needs. I would recommend Anna and this dealership.

Maureen & Bob , Homosassa

30 de jul. de 2016

MY HUSBAND AND I HAVE PURCHASED EIGHT CARS FROM JOHN HARKE. HE IS NOT JUST A SALES PERSON "HE IS COMPASSONIATE ABOUT VILLAGE TOYOTA AND VERY COMPASSIONATE TO ALL HIS CUSTOMERS. HE WILL ALWAYS LISTEN AND GO OUT OF HIS WAY TO HELP YOU FROM BEGINNING TO END OF YOUR PURCHASE.. ONCE DOING BUSINESS WITH JOHN HARKE YOU WILL NEVER WANT TO DEAL WITH AYONEONE ELSE GOD BLESS YOU FOR YOUR INTEGRITY, COMPASSION, KNOWLEDGE, WHICH MAKES YOU VERY SPECIAL IN OUR EYES.MAUREEN & BOBHOMOSASSA

mzipperer

29 de jul. de 2016

We had two toyotas serviced tiffany was on top of the service letting us know what was going on what we needed and why offering suggestions of how to correct the problems such a joy to see her when we visit for a service . Great tiffany

07toyota

29 de jul. de 2016

Have all my service on my Toyota 4 runner done here.I also am lucky enough to have the same service manager David Becwar each time. He keeps me up to date on not only what I currently need done but also what service I will need in the future. I also bought my 4 runner from this dealership. Great place for service and new car sales.

Irisnicole

21 de jul. de 2016

Buying my 3rd car from village and Anna has made this a great experience for me and has made sure I am happy with my decision. She has gone above and beyond!

pat masut

20 de jul. de 2016

I dislike purchasing a new car as evidenced by my 11 yr old corolla which is still running very well. However my husband wanted me to have something newer and that's when we met Wayne Clark of Village Toyota. He was very knowledgable, kind, and personable. He made us feel comfortable and not rushed into a purchase as we have experienced in the past. Our purchase went smoothly and we are happy with our Prius V. Thank you Wayne for your exceptional service.

JimP1

19 de jul. de 2016

I came into Village Toyota on 7/14/ 2016 about an hour before closing. I had just left Sun Toyota where I had just experienced one of the most frustrating days of my life. I was greeted by Brad Butler and was assured that my experience here would be different. HE WAS RIGHT. After showing me a few cars, we made a deal on a 2016 lease at a price which I was happy with. We did all this in a very short period of time. I would recommend Village Toyota to anyone and would tell them to ask for Brad Butler. He was straight up and very professional. When my lease is up, I am going right back to him.

Kathy567

18 de jul. de 2016

I took my car for its first service call, and was met by David Becwar, who treated me with courtesy and respect. Great Service David!!!

shelby

13 de jul. de 2016

Tiffany Buehrig was great , she made sure I was out in an hour to get back to work.She was very professional and cared. Thank You

bsell1960

11 de jul. de 2016

Our recent auto purchase with Village Toyota was the best auto buying experience we have had in our 7 years of living here in Florida. They were polite, honest and understanding. We will definitely buy our next car from them/ John Harke was exceptional and treated us very professionally.Our experience with Jerome George was of the highest quality. Way to go guys!!

Scionhappy

8 de jul. de 2016

I can't say enough about Anna Psihas at Village Toyota. After requesting a quote online (which she was quick to reply), I showed up at the dealership 15 minutes before they closed for the 4th of July weekend. I expected the worst knowing everyone was ready to spend the holidays with their family. However my experience was outstanding and they we happy to help me. Left that day with my new Scion IM and not even 1 grumble from anyone about staying after hours. Best experience I've ever had with a dealership and makes the hour and a half drive I made to get there worth it.

KHL345

2 de jul. de 2016

I got to my 10,000 mile oil change and made aphone call to set up an appointment. Robert got me in that day and the service was done quickly. I have always had a good experience with the service at Village Toyota.

DNanna

11 de jun. de 2016

My experience with Samantha States was excellent. The financial part of the deal could have been better, but I will rectify that situation myself in the near future.

CoraLynn

9 de jun. de 2016

I had the best experience at Village Toyota. Brad Butler was very attentive , knowledgeable, very professional and had such a wonderful personality. During the purchasing process he informed me of different options, He was never pushy with me. He spent the extra time educating me on all the details of the truck. He programmed my phone into the truck for me. I was able to leave the dealership in my beautiful new Tundra in 2.5 hours, a lot of that time was educating me. The dealership is approx. 30 miles from where I live but well worth the drive.

Steph

2 de jun. de 2016

If you in the market for a new or used vehicle give Anna Psihas a call. Anna sold me my 2015 Nissian Frontier and I couldn't be more happy. She is very knowledgeable, professional, and has a wonderful personality that will keep you smiling throughout the entire purchase priocess. I was driving away in my new truck in just over two hours. I am happy to recommed Anna and Village Toyota!

Mike

1 de jun. de 2016

The service writer, Richard Kolongowki. did a great job stepping in for Tiffany when she was tied up with another customer. The only thing I would change is, for the past Ten years at other dealerships I received a complimentary car was with my service.

Gl

1 de jun. de 2016

David Becwar was very helpful when I brought my vehicle in for service. I was greeted very warmly, he kept me updated throughout the process. He showed me their new cafe in the dealership. It was an overall great experience .

Jaxson1217

1 de jun. de 2016

David Becwar always makes my service experience enjoyable! He explains the services I am getting currently and those coming up and is never pushy! Very friendly!

Corolla

26 de may. de 2016

Richard Kolongowski and the team did an excellent job with the servicing and diagnostic testing of my vehicle. It was my first experience at the dealership, and I would highly recommend them.

ANGRYMAN#1

18 de may. de 2016

Came in with a serious airbag recall notice. They tried to get out of the repair even though people had been killed in Florida. They said didn't have the part, then said it was already done. These service people are dangerous.

bassman

11 de may. de 2016

I have always had excellent service at Village Toyota. I make sure I check in with David Becwar.He always makes sure I am happy and satisfied with the work done on my car. David is the best.Adam Gamberdella

rtm

8 de may. de 2016

We just purchased the Highlander and were extremely pleased with Wayne Clark. He was very professional, courteous and very well informed about all aspects of the Toyota. He took the time to explain in detail every aspect of the vehicle. We were so impressed with his technical expertise of the vehicle. Wayne was very patient while I labored in making my decision and answered all my questions. He has a great attitude and couldn't have been more helpful! Will highly recommend Wayne and Village Toyota to all our friends.Good job Wayne!

JeanH

22 de abr. de 2016

Darrin Mercer was the person who sold me my new car. He was knowledgable, and very personable. Overall purchase experience efficient, and couldn't have been better. Very happy to recommend the Village Toyota dealership. My family has been purchasing Toyotas for the last 15 years, and always been very satisfied with both sales and service and Toyota cars and trucks in general.

Michael Lovejoy

21 de abr. de 2016

Tiffany Buehrig was fantastic. great customer service person. explained everything to me and did not pressure me if I said "no". overall the dealership was very clean and well organized.I let everyone I know about the service and the dealership.thanks

D. Small

20 de abr. de 2016

Service advisor Tiffany Buehrig is always cheerful any greets you with a smile despite her usual very busy day. I have several Toyota cars in my family and I choose Village for all my service. They always do a great job at a fair price. I know I am getting the best and they keep records of what has been done helping me keep my cars in top condition. I count on the service team at Village. Everyone is professional and friendly. Big first quality with small town friendly atmosphere.

Myrle

19 de abr. de 2016

I had my 2011 Rav4 serviced on Apr. 7, my service rep was Robert Romero. He was so very nice and pleasant. The service, as always, was prompt. Village Toyota is the Best!!

Barrie's New Toy

14 de abr. de 2016

First day of shopping for our new car. The Toyota dealership shop is just fantastic. Our sales representatives Lucy Suarez & Dana Wilkins were terrific. Dana took us to the car we wanted (Camry) to test drive and off we went. All the while, Dana was explaining all the features and answering our questions. What a ride. Back at the shop, both Lucy & Dana continued to work with us doing the paperwork, answering our questions. Both are very professional and knowledgeable about the Toyota brand. Made us feel very confident with our purchase. We left the dealership several hours later feeling that we had a friend at Toyota. Thanks Lucy & Dana.

peapaw

13 de abr. de 2016

Had my Toyota Camry Hybrid serviced at Village Toyota and my service coordinator Debbie Henry went out of her way to make sure my experience was as pleasant as possible. I am from out of state and not used to being treated so well while having my car serviced. I will definitely be returning.

cnbd

12 de abr. de 2016

Robert went above and beyond in finishing the rear AC work on our Highlander. I appreciated the exceptional customer service!!! I will definitely come back!

Concetta Pysz

12 de abr. de 2016

The service at this dealership is always 5 star.Awesome team .David Becwar is a real stand up guy. Because he is always accommodating to my needs as a customer.

Hillbilly

5 de abr. de 2016

Robert Romero explained all my service questions to my full satisfaction. This is my first visit in the service department for tire rotation front to back.

Paul

3 de abr. de 2016

If they do not know the answer they find-out and answer your question! Great!The best dealership I have ever visited! There for life!

Chuckster

3 de abr. de 2016

She arranged for delivery for an item I left at the dealership. I always find that your service is excellent but this was an extra service that really helped me out.

The Griggs'

2 de abr. de 2016

Had an over all great experience. Our sales lady Samantha States was beyond helpful and great with ansering questions. Our finance guy Adam Mercado was beyond helpful with getting us a great deal. Very friendly staff always making sure we were doing ok with the process to buy.Can't thank them enough.

mikeg1946

29 de mar. de 2016

Purchased our Camry Hybrid at Village a couple of years ago and had a great buying experience with Luci Suarez and now have never had a problem with the service department (Debbie) handling our Camry. Always a pleasure dealing with Village.

Sharon

24 de mar. de 2016

Well, just bought my 12th vehicle from Village Toyota!!! Had the great experience to have Jessie Butzer as my sales person. He did a great job. I also had the opportunity to meet the new Manager, Joe. Was a GREAT experience. Would highly recommend this dealership.

Happy girl

24 de mar. de 2016

Darrin was excellent in his review of the vehicle. Put us ( my son & I ) at ease .No high sales pressure . Also it took a while to find right color . He did keep in touch but did not bug us. We both felt that we had confidence in what he told us. Would use him again

John H Mash

19 de mar. de 2016

If you are in the market to purchase a vehicle be sure to check out Village Toyota. The dealership staff are great. Especially Wayne Clark. If you are looking for professionalism and knowledge of vehicles he is the man to go to. He took the time to explain all of the features and options that were on the 2016 Tacoma we were looking at and walked us through the entire process from arriving at the dealership to delivery of a freshly detailed truck. He even preset some radio stations for us for the drive home. Excellent salesperson and if we ever need to purchase another vehicle it will definitely be at Village Toyota, and we would truly hope that Wayne would be available to help us again.

shadon

15 de mar. de 2016

The service of my 2015 Toyota Prius has always been excellent. Robert Romero has seen to it that I am in and out in a very timely manner. I really appreciate Robert Romero seeing to me so quickly and making sure our needs are met. Thanks again Robert for a professional feeling and service. Toyota you have a good person here don't lose him He is a keeper for sure!.Thanks again Robert Romero and Village Toyota.Don & Sharron Bryant

Debra A Swisher

15 de mar. de 2016

Debbie Henry does a great job, very friendly and respectful of time. They are also respectful of keeping inside of car clean when servicing. Great job

Santaohmygod

12 de mar. de 2016

After several attempts with previous management to correct steering and tire issues on a 2012 Toyota Certified truck purchase I was introduced to the new General Manager Joseph Reth. I explained my previous downfalls with prior management and service from the time of purchase to present. Joe took the time to hear my complaints and wanted to help. He offered me a rental car, had the steering issues checked at no charge and refunded half of the new tire cost I was wrongfully charged after purchase. Village has made some positive changes with people like Joseph Reth and Assistant service manager Robert Romero. Robert had tried to help me with a situation that was beyond his control and I can't thank him enough for that. Please continue to keep up the customer relationship that is needed to make Village great.I will continue my service with Village Toyota.

cocoa

8 de mar. de 2016

I purchased a 2015 Toyota from Village Toyota and I am just so pleased with my purchase. My sales person, Darrin Mercer, was very professional, friendly, and knowledgeable. EXCELLENT!!

Jeanne

8 de mar. de 2016

The service of my 2015 Toyota Camry has always been excellent. David Becwar has seen to it than I am in and out in a very timely manner. Since I am usually a walk in, I really appreciate David seeing to me so quickly.

tonys,toy14

7 de mar. de 2016

I have purchased many different cars and delt with many different Service Managers but, none with more knowledge or better personality than David Becwar. David treats me like I am family. Although my daughter, who purchased a Sion XD and a Tundra but is now living in Texas on Fort Hood Military Base, David always ask's about her by name. Amazing man.

frank123

5 de mar. de 2016

Wonderful service. We met with Derek Randall (the VIP Sales Manager) who assisted me and my wife in getting the car of my dreams. He got me the best deal I could get including a fair price on my trade in "2008 RAV-4". Derek listens carefully to my need. What I like about him is, he carries a confidence that reassures you that he'll get the job done with no hassles. A man who follows up on the job until it's completed. That is a very important quality to have in today's competitive world - his goal is to see that his customer walks away happy with a smile on their face, knowing that the money they spent was worth the trip into Village Toyota in Homossasa, Fl. He introduced us to Charlie (a very friendly and helpful woman in your finance department) and Alicia Taylor the Accessories Manager,, she is a very vibrant woman, who is motivated to make sure nothing is missed on the list her customer has given her. All the options put on the car was done professionally, unfortunately I did not got the employees who did the work but I would like to mention that your service dept, is on tha ball. Overall my buying a left over 2015 Scion Tc with all the bell's and whistles was worth the trip. ?? ?? Frank and Jane Chernesky, Jane.frankatyahoo.com

Jeanneo

24 de feb. de 2016

Feel like I can trust this dealership...never push me on additional service, just gives me honest opinions and let's me decide. Never had a problem.

Miniegurl06

24 de feb. de 2016

Tiffany was an awesome service advisor! She made sure everything was done on my car and thoroughly explained to me everything they did. She even helped me get my kids and their things out of the car. She is always so friendly and pleasant!

Niece16

9 de feb. de 2016

Dana was very helpful and patient. He was very knowledgeable about the vehicles I looked at. Very confident and showed pride in his company. I definitely am glad I choose to purchase my Camry at this dealership.

Debbie522

7 de feb. de 2016

There would have been a 6 star review if someone would have been at the service valet desk to greet me when I arrived on time. I was left to stand and wonder what I should do. Then the service advisor, David Becwar, walked outside and walked me inside to his service desk and gave my key to the service valet who apologized for not being there.The rest from there on was perfect, timely and I was on my way home.

Kanditodd9

25 de ene. de 2016

Darrin Mercer was a wonderful salesman that answered all our questions and sold us a beautiful car. I would Recommend this dealership. I love my car

Elaine L Gallo

23 de ene. de 2016

Jeff Loper was patient, efficient, very helpful - drove 4 cars before deciding on our Corolla. A pleasant experience from other dealerships where I was high pressured. Would recommend Jeff to family and friends.

ignatz43

21 de ene. de 2016

I saw a pre-owned Rav4 on-line that interested me, contacted the dealership on-line and received a phone call from the internet rep, Brian, verifying price and inviting me to come down to take a look. Upon arriving I noticed the Rav4 had already been pulled around front and was as clean in appearance as in photos. I ran into Gregg Nelson who asked if he could help me and from there proceeded to experience the most low pressure, pleasing car buying experience I've ever had. I had a trade-in as part of the deal and the entire transaction was handled without the usual drama and games encountered at most dealerships. I highly recommend Village Toyota.

Al73

18 de ene. de 2016

I just want take a minute to think village Toyota and service manager David Becwar for outstanding service and professionally device on servicing my Toyota and when a part needed to be ordered for my Toyota whatever day it was promised it was there and the Toyota was serviced the same day thank you village Toyota & David Becwar

diazlove

9 de ene. de 2016

Darien Griffin was of tremondous help to me .I cerainly hope he is there for a long time. this is all I can say WONDERFUL

Ron and Anne

9 de ene. de 2016

Debbie Henry has assisted us over the past several years to keep our vehicles up to date on the service required. Her personal attention always makes us feel welcome. We have great faith in her honesty when explaining what needs to be done to the vehicles.

Jack1951

5 de ene. de 2016

Sam Strom and Brett Coble are very professional in their approach to working with you. They will go the extra mile and not pressure you in any way. The service department is second to none. They are first rate in all aspects. I have been a customer for over ten years and will continue to be.

Car11mon

30 de dic. de 2015

Wayne Clark did a great job he is very knowledgeable of the product and gives you much detail of the vehicle as well as the warranty and certified garranty and with what it covers. Curtius and friendly but not pushy I like that. By not being high pressure makes want to deal with him and your dealership again in the future thanks Zach

Dr Laura

28 de dic. de 2015

Been taking our Toyotas to Village Toyota for many years, never disappointed! Whether it's sales or repair service, always most excellent. David Becwar in service is TOPS!

Dr. Christopher Flizak

27 de dic. de 2015

For the last 17 years I would travel from Spring Hill to Homosassa to buy my cars, all new. Two of them, an Avalon and a Corolla I transported to Europe where I spend 6 months of each year during the heat wave in Florida and I use both cars alternatively, so I have low mileage on both. For other 6 months they are off the road in a garage. Other 2 cars I keep in Florida and use them while here like a snowbird. All my cars were bought at the Village Toyota and all the Guys there are not my Salesmen, they have become my Friends that I value greatly. Dr. Christopher Flizak, Ph.D., Fil. Lic., US Army retired.

Briget

27 de dic. de 2015

My husband, son, daughter, and myself have always experienced honest and superb service in the past 10 years with all of our Village purchased vehicles. I have to say, Tiffany Buehrig is my new go to girl in the service dept! I was bummed that I had to take part of my vacation for 2 days to get work on my 10 year Avalon, but I feel like I'm in a new car again. All of the recommended procedures she thoroughly explained were performed, along with 2 coupons I was able to apply that helped the overall price. Tiffany is well versed in her job description and precise with the time frame and price. Those are important to me. See you soon, Tiffany!Briget Brothers

Ajudham

21 de dic. de 2015

Harold Walsh was very great salesman took his time in explaining every detail about the process in buy and took good care for us and I will always recommend him

tiorico

19 de dic. de 2015

Had to have routine maintenance as scheduled. Was in and out in less than 60 minutes. Dave Becwar is my maintenance supervisor and let's me know what is being done and why. Great job .

Craig4486

9 de dic. de 2015

John Harke was courteous and helpful. I had scouted the entire county the day before and brought my wife back to see a rave4 that was on the lot. Unfortunately that one had been sold. John found us another one that had just came in. We were very pleased with the car.

Biomark

9 de dic. de 2015

I tried to avoid a painful and frustrating car-buying ordeal when buying a new Prius. I contacted Village Cadillac Toyota because their online pricing and reviews looked very good. I called and emailed before driving the hour and a half to the store. The Internet Salesperson did a great job assuring me they were straight forward, honest dealership looking to sell off 2015 inventory before the end of the year. She said they were paying premium prices on trade-ins and the pre-owned car manager was eager to see my car. I mentioned seeing several high end model IVs & Vs listed at or below $19,000. At first she said they would honor their pricing, but then told me the manager said that pricing was in error and if I checked the stock and VIN numbers I would see those were actually level 2 cars advertised as IVs & Vs. She said they were working to correct the erroneous listings and convinced me to come in and get a great deal that they would take good care of me.The floor salesperson was very polite, courteous, and apologized for the misleading pricing. We picked out a car and waited for the moment of truth. Bad news there was no premium pricing for a trade auction pricing only and the car would cost significantly more than the advertised price.The truth was none of their Prius pricing on Cars.com was correct and much of their own website price was misleading. Brett Coble, the General Sales Manager, acted surprised and put out that I expected their pricing to be correct. His position was, yes we know the pricing is misleading buy a car at a higher price. He said I would not be able to buy a comparable car at their price elsewhere.In the final analysis if felt like the classic bait and switch say anything to get customers in the store The dealer Internet listings on Cars.com: mostly incorrect: dealer website pricing: misleading; dealer assurance to honor pricing: not true; dealer paying premium price for trade-ins: no true; dealer will correct misleading information on online: not true as of this posting; No other dealership will give me as good a deal: also not trueI thank Shaun & Otto for being friendly and courteous. I highly recommend the buyer BEWARE dealing with the management.Thanks Mark, Tarae, & Eddie at DeLuca Toyota for giving me a great experience and price!

bill

9 de dic. de 2015

My sales person was Dana Wilkes. He was very helpful in the purchasing of my new truck. The only problem I really encountered other than the length time we had to spend there was the fact that they couldn't get the truck by the end of the month, and in turn it ended up costing me an extra $250.00.

wckToyotawck

8 de dic. de 2015

As always, my visit for service to Village Toyota was excellent and timely. The attention Dave Becwargives to me [and I noticed all his customers] is appreciated.

Omar R

6 de dic. de 2015

Jacob Horn was excellent. Went in for an oil change and drove out with brand new 2015 Toyota Sienna. Jacob wasn't "pushy" and did everything he could and then some to meet our needs. I've purchased 4 new cars in my life and so far Jacob was the best dealer to work with. Recommend him highly.

Jim

5 de dic. de 2015

We recently had an issue with problem starting with our leased 2013 Tacoma, and stopped in to the service department to ask Dave Becwar to have it checked out. Dave is an outstanding service representative. We always get not only great service, but Dave is a pleasure to talk with and he always treats even the smallest request with care and attention to detail. While our truck was being serviced Dave introduced us to Sam Strom, so we could ask some questions about when to turn our truck, and what lease options were currently available. End result - 2013 Tacoma service found a battery problem and vehicle was fully operable in short order. Plus, we ended up turning in the 2013 and leasing a new 2016 Tacoma. This is tribute to the enthusiasm and customer care that we received from Dave Becwar and Sam Strom. We know that we can depend on Dave Becwar to take good care of us as we bring our 2016 Tacoma in for future service.

pennydog

3 de dic. de 2015

I recently bought a used car from Village. I traded in another Toyota. I have never been lied to or treated so badly by a car dealer. This was our first time buying from Village and will be the last EVER. I had to call Toyota directly to get proper service that was promised. Dont let them trap in the the dealership. They keep you there for hours to wear you down so your so tired that you sign anything. Im so sorry I let them take advantage of me.

H Downing

1 de dic. de 2015

My Service Representative, Debbie Henry, was friendly, courteous, and took the time to answer all my questions....plus give helpful advice. It's always a positive experience when visiting Village Toyota.

sam

27 de nov. de 2015

Great dealeship to deal with, clean, friendly, drove almost 2hrs to go there, Gregg Nelson, my salesman was great as well, listened to what i wanted and hooked me up with a great 2014 tacoma.

Wag

25 de nov. de 2015

We just bought our 5th vehicle from village Toyota. John Harke keeps us coming back. He takes us thru the whole process and makes it so easy. He even had to search to find me a NEW FJ a year after they came out!!The service dept is great also.

springhilldon

23 de nov. de 2015

My 2006 Hylander Hybrid had 129,000 miles and 10 years old and service was getting expensive. I talked with Debbie Henry and she referred me to Sam Strom and we discussed another car. After much discussion my wife and I decided to lease a Corolla. He was very helpful and we were there after normal hours with Sam so we could take the car home. He offered to go over the car even though it was getting late. We declined and returned on Monday to go over the features of the car. I would recommend both Debbie Henry and Sam Strom to anyone visiting Village Toyota. I have been a long time customer. I bought a 98 Camry (new), a 2004 Hylander (new) and a 2001 Honda S2000 (used) from Village and will buy again if needed.

Scrap

19 de nov. de 2015

As usual I was very pleased with the service. David Becwar is an outstanding communicator with whom I have the utmost confidence, in fact, he is the reason that I come to Village Toyota!

Gene1943

11 de nov. de 2015

Excellent service. David Becwar, is the one I always go to because he treats me as a personal member of his family. A Great Asset to this dealership. Thank you David. Gene Charette

Maria

7 de nov. de 2015

Service is excellent, Debbie Henry is a great service writer. While waiting for my truck to be serviced, I watched Debbie taking care of other customers. She is very courteous and knowledgeable. She keeps customers informed what's going on with their vehicle. I find that important. Thank you Debbie!

Shaun Votaw

7 de nov. de 2015

Village Toyota provided the best service in the most friendly environment. The service department was very professional as always. I strongly recommend Village Toyota Service Department.

Lucretia10473

3 de nov. de 2015

Excellent service all the way around! From start to finish a great car buying experience. Will defiantly be back! If your thinking of buying a new or used car Gregg Nelson is your man!

TechCaring

3 de nov. de 2015

I'm an Oil and Filter DIY guy! My only experience is recall maintenance. First recall was for a Toyota Brake issue. When I arrived home and popped the hood I found 3 test fittings left on the windshield cowl near the master brake cylinder. I did make a trip back to return these tools. (No issue with work done!) My most recent visit required a cracked dashboard replacement. Although the car does look new again with a brand new dash I did find a washer trim screw missing along the Glove Box trim under the dash. An aftermarket power cable running under my passenger side windshield post trim was ti-wrapped under the dash during this work. At least they left the cable!! When I arrived home I had to remove the glove box so I could rerun this cable back up the post to my radar detector on the visor. This is when I found the missing screw. Today I proceeded to do my regular 5000 mile oil and filter change myself. When I popped the hood to replace my air filter one of the three clips that hold the air cleaner cover closed was missing. Knowing I was the last one under my hood the mechanic did need to disconnect my positive battery cable for dash replacement as I had to reset my clock. Their multi-point inspection program does require popping open the air cleaner cover to check the air filter. I must assume this is when retainer clip snapped off. I decided to remove my battery and look around and sure enough I found the missing clip under the battery and was able to reinstall it back on the air cleaner housing. This is why I have always tried to do my own routine maintenance over the years as no one cares about your car like you do!!!!!

surfer77

1 de nov. de 2015

Debbie Henry always makes a scheduled service maintenance appointment comfortable, concise, and completely satisfactory. She's great at what she does and she helps you to understand every detail of the experience. I highly and gladly recommend her to anyone who wishes to have their vehicle serviced by a true professional.

BJC

31 de oct. de 2015

Jeffrey Loper greatly exceeded my expectations in helping me buy my new Prius. His product knowledge and efforts on my behalf were absolutely outstanding! I'm totally confident that Jeffrey found the best vehicle to meet my driving needs.

rosy1

22 de oct. de 2015

I am a repeat customer of Village. I met Lucy Suarez a few years ago. My wife and I were very impressed with her knowledge of all your products. Lucy is the reason along with the very courteous service writers, technicians and greeters. Everyone at Village are happy at work. One can tell they throughly enjoy working at Village. Lucy gives here customers all the time that they need to understand all the new technology that has come on the new cars. My lady friend and I just purchased an SRX and Toyota Prius. Once again, Lucy gave us all the time we needed with all the functions on each vehicle You can be rest assured we will be back. Also we continue recommending Village to all our friends. If I didn't know better, Lucy can walk on water. John (Jack) RossettoPS: Village is like family.

kevin2554

14 de oct. de 2015

Village Toyota has the best customer service out of all the dealerships in citrus county, I recommend that you try them out you wont be disappointed.

Kooky1995

14 de oct. de 2015

I love villave Toyota Dana Wilkes was amazing he helped me find a reliable car that I could afford. The previous dealership I delt with sold me a lemon truck that I was paying 14000$ for and Dana helped me get a wonderful car that runs great for an amazing price and I could not have asked for more I thank them so much

Michael747

7 de oct. de 2015

Appreciated the fast and courteous service by Robert Romero. He epitomizes the excellence that Village has earned. I have been a customer of village for many years.

heathnic42

1 de oct. de 2015

I came to Village Toyota with the intention of just doing some research and test driving some cars to decide what I wanted to buy. I didn't plan on buying. When I got there, I went around and I wasn't swarmed with salesmen. I actually had to go up to the building and found a couple waiting outside. Corey Corneillie took me around and we test drove a couple Camrys and a Corolla. After it was all said and done, the number weren't what I was looking for and I wasn't ready to buy. I wasn't pushed into making a commitment. Instead, the Sales Manager, Michael Chaparro, asked if I had seen the new Scion iA model and encouraged me to test drive it. I took it out and discovered that it had everything I was looking for and was the perfect fit for me and perfect price. Everything that was on my checklist to buy a car was met and exceeded. I went away feeling like I received a very good deal!

golfer1948

27 de sep. de 2015

Being from out of state it is unusual to expect great service when we won't be a regular customer however from the moment I entered the dealership I was treated like a valued customer! Richard Kolongowski was extremely professional and very easy to deal with. My experience was pleasant.

Tony1

21 de sep. de 2015

From the first introduction, Darren Mercer made my wife and myself feel at ease. We have found that purchasing a vehicle from a Florida car dealer can be an unpleasant experience to say the least.Not so with Darren and the team at Village Toyota we found him informative and knowledgeable on the vehicles we were interested in, there was no hard sales pitch just sound advice.We also came into contact with other staff, administration Charlie DeFreese (who has a terrific sense of humor) and Sam Strom who very efficiently guided us through the handover.The general sales manager Brett Coble who we also came into contact with before and after the purchase, again he did everything possible to make our experience of purchasing a vehicle from village Toyota a memorable one.We also came into contact with two other sales personnel, even though we were not there customers they were extremely helpfull. 99% to the staff training program.

SatisfiedCustomer

17 de sep. de 2015

Tiffany Buehrig was the person who took care of my Mother and helped her get her car diagnosed & repaired in a few hours. Helped her with locating local brand parts quickly instead of waiting for more costly factory parts that would have taken a day or two. Also gave her coupon for discount of part from local supplier to help keep cost down.

camrybuyer

16 de sep. de 2015

It was the bad experience I have ever made to buy a car online.The staff are not professional and liars. They changed their behavior after they got the money and they did not answer the phone calls. They gave me a dozen of lies regarding when I should receive the car after I made the payment because I also have asked them to arrange the shipping. One of them told me you should rent a car and do not bother, Seriously? That's made me to rearrange the shipping with other company which ship the car in the next day and deliver it on the same day.If I could I wouldn't buy from this dealer never and ever, the paperwork took a whole month to be complete in order to register the car title under my name.Keep seaching and go away from this place, trust me.

BAH

10 de sep. de 2015

Wayne Clark was my sales person who went to great lengths to make the deal happen for me. It was a pleasure to work with someone who had knowledge about what they were selling. I would recommend Wayne to anyone looking for that special sales guy.

4Runner

7 de sep. de 2015

My wife purchased her first brand new car a Toyota Camry. Gregg Nelson is the person to deal with! He is very trustworthy and personable. I have been dealing with Gregg Nelson for many years and he is a part of the family now! My wife is so exciting about her car. Thank you Gregg Nelson and Brett Coble for making this happen.

Happy

6 de sep. de 2015

Always feel like everyone cares rather I'm there on not. Always great service. Have bought my last two cars there and will by next ok be there. Michael Ketchum is my sales person and always goes the extra mile when assisting all customers that come in. Thank everyone at Toytoa for a great job.

dbailey80attampabay.rr.com

31 de ago. de 2015

Excellent experience. Sales person worked hard to get my referral into her first car loan, We are all very happy! Thank you for a wonderful deal and car.

Calm Customer

31 de ago. de 2015

David Becwar is always ready to assist and advise. Trust what he recommends is required based on all service recommended and performed for past 10 years. Never had any car issues and travel at least 20,000 miles a year in our vehicle. Road trips to grandchildren require 1800 mile round trip long week-end.

Lisa

31 de ago. de 2015

Wayne Clark was my sales person I would highly recommend using him!He knew everything about the car I was buying . I felt very comfortable with dealing with Wayne. He even went a step above and set a few radio station for me. Everyone was very friendly and accommodating.

bruced12

25 de ago. de 2015

Robert Romero was very helpful and very inform able about my service.went over everything that was done to my vehicle and made another appointment for me.

vharrison

14 de ago. de 2015

We recently purchased a 2006 Solstice with under 5000 miles on it! Gregg Nelson was a big help as we live 8 hours from the dealership. He took his time to make sure all the details were taken care of and had the car delivered to us within days.Thanks Gregg!

Tony C

6 de ago. de 2015

I had the pleasure of dealing with Debbie Henry, for the first time. She was caring and demonstrated excellent people contact. She kept in telephone contact with me regarding the replacement of a driver side window. This minimized a 23 mile travel and wait time at Village. Debbie is an asset to the Village team.Tony Chiusa

jimbilly

3 de ago. de 2015

On July 28 I brought my car in for my 5,000 mile maintenance and was warmly greeted by David Becwar who has assisted me in the past. I have known Dave now for 10 years through my vehicle service appts and he has always been a first class advisor. When additional work needs to be done he explains what work is needed and gives his recommendation. Dave has never been pushy with the work and leaves the decision up to me. From my observation Dave treats every customer as if they were a family member.

Sandy

28 de jul. de 2015

Our Project Specialist, was so knowledgeable about not just the basics but all features of the vehicles we were interested in. He understood what would fit out needs and desires and did not deviate from providing cars to exactly meet that criteria. The safety features were impressive and we appreciated the in-depth information provided. I am really happy with my new car and appreciate Village Toyota's proactive customer service.

Bonnielie

27 de jul. de 2015

Debbie Henry was amazing! It had been raining that day and my husband and I went out on a motor cycle. She saw us return (soaking wet rain gear) and came out to meet me with the paper work I had to sign so that i could be on my way without waiting. Thank you Debbie. VERY IMPRESSIVE.

cocoa

19 de jul. de 2015

Tiffany Buehrig was very professional and courteous when I came in for my appointment at Village Toyota. Everything went very smooth . I enjoyed the experience. Excellent Job

Very Happy

18 de jul. de 2015

I found the car on the website and was but in touch with Harry Walsh. He was great, the whole internet dept. was awesome ! I will go back for next car and will tell everyone about Village Toyota it was by far the best auto buying experience I have ever had ! Folks if you are looking for a new or used car you owe it to yourself to give these guys a chance they a fantastic !

msnhra

15 de jul. de 2015

We have always had great service at Village Toyota on our Scion XB. Tiffany Buehrig has always been our service rep and she's excellent. She makes sure everything is completed and that we understand what was done.

shopman1

14 de jul. de 2015

The salesman could not give me a rough payment had no idea if I was going to buy until in finance office. This I feel is entrapment. I did not receive all paper work and had to run it down myself.

Bhauslaib

13 de jul. de 2015

,My wife and I have purchased four Toyotas from Village Toyota. We have always been pleased with our experience at the dealership from the point of sale to the Service Department. Our sales represenitive for all four vehicle purchases has been Samantha States. Samantha is most knowledgable about the vehicles and takes the time to explain all aspects of a vehicle both before and after the sale. She is " low key" and without high pressure to make the sale.Village offers excellent customer service from sales to service. They never fail to call and follow up on any service you have had performed. Brett M. HauslaibHomosassa,FL.

Cat lover

8 de jul. de 2015

The service experience from the time I pulled in and was greeted till the short time to wait was wonderful .Robert Romero was thorough and courteous besides being informative .Excellent service

James

8 de jul. de 2015

We have always had a great experience buying from Randy Rogers at Village Toyota. Kind, courteous and down to earth, he makes our visits enjoyable. We are vary happy with our new lease.

4Runner

7 de jul. de 2015

As always Gregg Nelson at Village Toyota has done a fantastic job! Gregg is the best and I thank him for all he did! I would also like to thank Brett Coble.

jones,cally

5 de jul. de 2015

service was great.the salesperson,john harke did a great job.the selection was great,dealership was clean and well organized.the sales manager and the people that do your paper work did a great job.

Tony C

2 de jul. de 2015

We have purchased three cars from village in the last three years. Each time we had the privilege of dealing with John Harke. John is consistently sensitive to our requests and needs. His attributes are an asset to the village dealership.

Glenn

30 de jun. de 2015

Tiffany Buehring friendly, well informed, and kept me updated on current service and future service needed. It is nice not to have to be concerned about future as Tiffany takes care of it for me. Thanks Tiffany.

Sharon

24 de jun. de 2015

Everyone at the dealership has always treated me fairly and professionally. David Becwar has always been helpful and pleasant to deal with. I will continue to buy Toyotas in the future because of their honesty.

Phil

23 de jun. de 2015

Very good staff. Very honest and competent. I know my car was serviced correctly. A enjoyable the experience. I plan on continue getting my work done at Village . Thanks

airyelle

22 de jun. de 2015

My A/C was on the blitz, or so I thought. It turns out that nothing was wrong with my car at all. After being told I would be charged an $89 diagnostic fee, the mechanic came out to tell me that nothing was wrong. Then the service rep, Robert Romero, came to talk to me. He did not make me feel stupid and he let me know that there would be no charge at all. He told me that if it felt like it wasn't working again to bring it in and leave it running while I had someone go look at it. They always treat you well at the Village Toyota Service Department. Robert Romero is one of my favorite reps because I feel he is always honest with me.

woody

19 de jun. de 2015

John Harke our salesperson is an outstanding rep for Village Toyota. No pressure, down to earth. Purchased a Highlander could not be happier with the total experience. Would recommend both dealership and John highly to anyone looking to purchase a vehicle.

DEAFbagdesigner

18 de jun. de 2015

I just got my second vehicle through Darrin Mercer and it is the third vehicle in my family that we purchased through him. The first was the Corolla, the second was a Prius. And now I have a Prius C step 2! I absolutely love it! Especially the color and the ride and all the new technology that it is spoiled with. Darrin Mercer help me research the Prius C vehicles when they first came out even while I had my Corolla.I'm so glad I waited for the 2015 model and I'm even more thrilled that Darrin Mercer was able to find me the one I wanted in my color with all the bells and whistles I wanted and needed. Darren Mercer to this day I still the only salesman I recommend leasing or buying a car through.

gj

16 de jun. de 2015

I have been dealing with David Becwar since I have moved to Florida in 2002. He is always pleasant, knowledgeable and helpful. Everyone one the staff is friendly and helpful and try to make it a pleasure to deal with Village Toyota

t & I

8 de jun. de 2015

Our salesman Mike Savitske was a pleasure to work with. He is very knowledgeable about the product. We have bought 3 vehicles from him in the past 3 yrs. We have a good relationship with all the employees we have dealt with over the yrs. We highly recommend the dealership to friends & (strangers) if asked about our experience in buying a car.

pam3119

7 de jun. de 2015

Robert did a fantastic job. We were in good hands with his excellent customer service. Thanks Robert! And, thanks Village Toyota - you are the best dealership we have ever dealt with in our lives!

Ed

6 de jun. de 2015

Dave is always pleasant,efficent and honest. I have been dealing with him for a few years and I am always very satisfied......Ed Whelan

Hank127

31 de may. de 2015

I have been dealing with David Becwar for many years,( I believe 10 +) a lady friend had a Toyota and I would go to Village Toyota with her for service. David was the service rep. He was wonderful then and is excellent now. If you had a problem-see David and it would be corrected. I bought a new Toyota from Village mostly because of the fact David would be my contact, it gave me a very secure feeling about the dealership and it's service.

trt68

24 de may. de 2015

Tiffany always is very customer friendly and is real GREAT representative for Village ToyotaAll the staff that we have done business with are very customer friendly

Robin

22 de may. de 2015

David Becwar was excellent in the service department. Friendly and informative. Thank you very much for all your help and speedy service. I definitely will ask for David again.

mi-di

21 de may. de 2015

Been coming to Village for many years for service, even when we didn't purchase a car here. Have always dealt with Dave Becwar, Assistant Service Manager and are always happy with the way we are treated. He has a great personality, and always has time for questions.

Capt Chris Stanaback

17 de may. de 2015

I have purchased quite a few cars, trucks and SUVs from Randy Rogers at Village Toyota. I have always been hesitant to buy any type of "Hybrid"...UNTIL NOW!! What have I been waiting for? My new Toyota Avalon XLE, Hybrid, does it all. Luxury and performance that you have to experience, first hand to either comprehend or appreciate! I've seen and heard a few really goods "tales" from friend and aquaintances, with regards to gas mileage. Well: Here's the "real deal" and no "Tall Tale": I get anywhere from 38 (combined) to 42 (city( MPGs!! What have I been waiting for? Thanks for the "puch" in the right direction, Randy. Maybe you actually "can" teach an old dog new tricks!A truly great vehicle.Captain Chris Stanaback

Peggy123

17 de may. de 2015

Salesperson was Informative, knowledgeable, pleasant, no pressure and Village worked with us for best price.

Peggy Sue

17 de may. de 2015

I have never dealt with a better dealership than Village Toyota...John Harke, my salesman, was the first person I met three years ago when I found my first Toyota. Now I am in my second Toyota. The service center is very efficient, very friendly, John Harke is always there to answer my questions, he is very knowledgeable, and the coffee and cookies are good too. Going for service or to purchase a new car is such a great experience..I am a happy customer. I highly recommend Village Toyota and John Harke!

mjandroski

16 de may. de 2015

I get asked all the time why do I go to the dealership for just an oil change... I reply it's the customer service. I appreciate David Becwar and how he is genuinely concerned about my car's performance. I like bringing my car to people who know my car inside and out. Purchasing my car new was an investment and I feel no one will care for my Camry like I do, except for the people that make them. David Becwar makes sure my car is always well maintained.

gabel,joyce777

15 de may. de 2015

I had very prompt service and the waiting area is very pleasant. David Becwar made me feel like I was a special customer, making sure everything was OK and even walked me to my car after service to make sure I was OK. I am 83 yrs old and appreciate being treated well.

SatisfiedCustomer#1

9 de may. de 2015

The V is our 3rd Prius and you can tell that we put a lot of miles on our cars. Very important that we receive excellent service. "And",we do from the entire staff at Village Toyota. The service that we received from Robert Romero was very special this time. We had 3 family members that all required doctor's visits during the period we were purchasing the tires and scheduling the install. Robert went above and beyond communicating with me, entirely on the telephone, to get the special tires we ordered to the dealership and setting up shuttle service to facilitate our needs. So a very special thank you to Robert Romero for outstanding patience with our situation and excellent service during the entire process. Robert thanks for building our trust in you and Village Toyota. We know for certain that VillageToyota cares. Dennis

Really why

8 de may. de 2015

Village Toyota has without a doubt the greatest service dept I have ever experienced. The staff are Courteous,knowledgeable ,efficient and helpful.Overall a visit to Village Toyota is a very pleasant experience.

Ter920

5 de may. de 2015

Always a pleasure to have my vehicle serviced here. I was out in less than an hour and everyone goes out of their way to assist you. Best dealership around and I travel more than 25 miles one way to get there!!!!

resareron

30 de abr. de 2015

We moved to Citrus County in 1999, and bought a slightly used 1997 Toyota T100 pick truck from Village. I almost always took in for a check at Village, and came to know David Becwar, the Service Manger, quite well. The truck still runs fine after 200,000 miles, except for one part no longer carried in the system. We liked the Toyota and the service so much that we bought a 2010 Sienna, again, from Village. It is everything we wanted in a car. The maintenance has been closely supervised by David Becwar, it is still in excellent running condition, and we trust him completely.

lacbshatyahoo.com

30 de abr. de 2015

Looking for no pressure, bottom line pricing, and a sales representative that speaks honestly through out the whole transaction ! Wayne was excellent in all these attributes.

Dr Bru

22 de abr. de 2015

David Becwar is my service advisor. He was knowledgeable and took care of my first 5000 miles tire rotation in just 30 minutes. He quizzed me on my experience with this new Highlander and offered to help with info on the many gadgets. I will be in touch with him for the next service appointment.

PDS123

17 de abr. de 2015

AS ALWAYS, OUR SERVICE TECH, DAVID BECWAR, WAS VERY PROFESSIONAL AND WELL TRAINED. HE MAKES DOING BUSINESS AT VILLAGE TOYOTA A PLEASURE. HE GETS AN A+.

Becky Evans

11 de mar. de 2015

We purchased a Toyota Highlander on March 9th and had the best experience we have ever had buying a new vehicle. We have never owned a Toyota, but have owned 8 other brands over the past 30 years and and this was by far our favorite memory of buying a car. We are educated consumers so we arrived knowing what we were looking for, and the staff, specifically Luci and Bret, were able to accommodate us in a professional and friendly manner. We drove 90 minutes from Clearwater and it was worth the drive. I have already recommended Village Toyota to 2 friends.

Swissguy

23 de feb. de 2015

From our first contact with our sales consultant, we knew we where in good hands! My wife and I were treated courteously and efficiently. And we love our Certified Prius. Than you Village Toyota!

carolyn.reyes.96

22 de nov. de 2014

I had the BEST experience at Village Toyota! My salesman, Harry Walsh was very helpful and the finance manger, Garret was incredible and found ways to keep me within my budget; he exceeded my expectations and then did the same for my husband who also bought a car from Village Toyota within the same week. Our salesman Harry was great to work with and we felt no pressure! Harry and Garret made our buying experience so stress free! Thank you Village Toyota and we will refer all of our friends and family to this wonderful team of professionals!Sincerely,Carolyn and Alejandro Reyes

Kbare

18 de nov. de 2014

I had been looking at "4 Runners" for awhile and new what I wanted. I was able to find exactly what I wanted at a great price at Village Toyota. Brett the sales manager was very personable and made me feel like I was at a hometown dealership. I will be a Village Toyota customer for life.

ejohns20

2 de nov. de 2014

I went to Toyota not to buy a car but to update the dash on my Prius . Little did I know talking to Samantha states, had me thinking, I should look into the possibility of getting a new car. My wife Janice was not in agreement, and made her thoughts known to me. As I talked to Samantha and her manager Charlie they brought out many facts that were so true...One being the year of my car, and the amount of cash still to pay, while still driving my 2011 Prius . It made sense to my wife and my self, Sam took us for a ride in a Toyota Rav4 it was a big difference in room, seating, power, and vision, all which changed our mind to go head and purchase the 2015 rav4. My wife Janice likes the color white, so white it is. Samantha and Charlie showed me and Janice just what was in the rav4, going over the radio, how to set stations, to opening the sky roof...From just going to Toyota for updates, to driving home with a new car it was great! But what made it great, was the knowledge of Samantha and Charlie, not only in financing but in knowing what was important to me and Janice..

greg.dill.31

29 de oct. de 2014

Great buying experience and nice people to deal with. Quick buying process and spent a good deal of time going over the car we wanted.

janetsmith

29 de oct. de 2014

I have bought four vehicles at Village Toyota with Mike S. as my Sales Person. Everyone that I have dealt with at Village Toyota has been awesome and Mike S. was extra awesome. This is the only place I will buy my vehicles.

briana1230

17 de oct. de 2014

The customer service here was excellent and all of the people who helped us (sales, financing, and manager) were courteous and helpful. They worked with us to find a car that we absolutely love that was also in our price range. There were plenty of sales representatives available to help, without pressuring to buy.

CeeJayRrr

17 de oct. de 2014

I think I received VIP, red-carpet treatment at Village Toyota. Everyone seems to be eager to please. Thus far, I'm tickled pink with my new Camry!

missfont

14 de oct. de 2014

I had no idea I would be leaving your dealership with the keys to a brand new (to me), beautiful Toyota Camry. Keith was a wonderful sales person... and your business manager was determined to make good on his promise to close this deal. It was a pleasure working with you gentlemen. God Bless,Missy

Kenny Wimberly

6 de oct. de 2014

David took great care of us and we actually felt positive about buying a vehicle this time. Normally, we have buyer's remorse because we usually feel we were bent over a barrel. This time was not like that. Great and quick car buying experience! We'll be back.

Dwdww

2 de oct. de 2014

Excellent product and excellent people. Samantha was great to work with. We are pleased with our new car and look forward to many pleasant trips in it.

chestertricca

30 de sep. de 2014

Salesperson was friendly, helpful, and professional. I had intended to avoid a salesman and buy over the internet. I feel I got a good price and the accessories and color I wanted. The service department at Village also gets high marks.

gzint

23 de sep. de 2014

Always a pleasure when i deal with Toyota.Toyota has always been fair with me.I never have a problem with the service personal or the sales reps.

kemlkmdp

19 de sep. de 2014

The sales representative was knowledgeable and friendly. I like the car and it was well priced, although I may have left a few dollars on the table. My error in not trying to negotiate a lower price. The finance person was knowledgeable and thorough. Overall, I was pleased with my experience.

mezzli

13 de sep. de 2014

Trey, our salesperson, was very friendly and helpful through the entire process. He made sure that would understood the features of the vehicle. He even programed the Bluetooth for me.

Sharon Catan

11 de sep. de 2014

We have purchased 3 Toyota vehicles from Village Toyota and all from Luci Suarez. We admire her professionalism, vehicle knowledge and personal attention to her customers! She kept us up-to-date on our vehicles and we appreciated her service that far exceeded our other 7 Toyota salesman. Luci is the primary reason my 2 other sisters have purchased Toyota vehicles from her.

shark_ldy

10 de sep. de 2014

Gregg Nelson was a pleasure to deal with. He was very helpful in securing the right price for my new Camry. He and Garrett Vybiral made the experience of purchasing a new vehicle effortless. What a great staff at Village Toyota.

shadon

2 de sep. de 2014

Well, It was a pleasure to call Sam Strom from Village Toyota. A very good friend of ours refer him so we call. My Husband and I was kind of skeptical to go in and know that the first thing they will want is us to fill out 3 friends name and address with Telephone/cell numbers...And be there for hours on end. Not Goner Happen! Well, we were wrong, not only did he come to the house with a vehicle we might want he was courteous and very honest with the whole deal.He really knew what he was talking about with the Prius V3 and answered all our questions. We were very very surprise that there was indeed a Car dealership that was so open and friendly and wanted us to be very happy with the whole deal. Well we are very happy and Village Toyota will definitely be our car dealership now and in the future. Everyone there and on up were great. Thank you for showing us there is a good dealership in Citrus County Fl.

DaveK65

13 de ago. de 2014

Having recently moved to Citrus County on to a 2 1/2 acre lot, I realized that I needed to trade in my old Solara for a new truck. My needs for hauling a myriad of things, including fencing, landscaping materials, and wood made it a must.I decided to look at a midsize truck, so I went to all of the local dealers, including GMC, Ford, Chevy, and Dodge. I ended up at Toyota and found the truck that I wanted. My salesman, Nick was very accommodating and we quickly came to a satisfactory deal. There was no pressure to buy and the negotiation process was as painless as any I've ever been through.I plan on driving and enjoying my new Tacoma for many years and I feel that I will be happy dealing with the people at Village.

jills39

12 de ago. de 2014

Wonderful experience all around! The salesperson, Gregg Nelson, did a great job. From the managers to the service department we were treated extremely well. Got great service and a very good price.

Nancy Camara

1 de ago. de 2014

It was a totally fantastic experience. Raul Rasado was a very knowledgeable salesperson. The day I went to the dealership I had no intension of buying a car that day. I just wanted to get my ducks in a row. To my surprise I bought a Rav4 that day. Raul explained all the different features on several of the models. The dealership didn't have the Rav4 in the color I wanted, but had it that afternoon. I was very impressed!!!

billdaugh

28 de jul. de 2014

I had a very pleasant experience at village Toyota, thought I got a fair fair price and was well informed about the corolla I bought overall had great experience

Kirsi

22 de jul. de 2014

Samantha was an awesome sales person, she made us feel like family she is friendly and professional she knows what she's doing. I would highly recommend her to everybody who is thinking buying or just browsing cars

RSuplee

26 de jun. de 2014

We had been dealing with the internet dept. for our initial research and prices. Upon arriving at the Dealership we were immediately approached by Sam Strom who was very friendly and interested. We had been advised by Samantha States that she wouldn't be there Tuesday and that we should ask for Rob. Sam advised he would go tell him but we never met Rob and Sam took over the transaction which was turned out fine.After the transaction was completed and the paperwork squared away we waited a long time (2 hours?, we got there at 12 noon and left at near 5PM), we nearly left a couple of times.Other than this we have had a good experience. Our initial interest in Village Toyota relates back a few years ago when we had a 2000 Sienna which we had serviced at Village and had good experiences and exceptional service.

dcolson

24 de jun. de 2014

A neighbor of our purchased a vehicle from your dealership so we decided to check you out.It was a pleasure working with Dan Dwiggins on our car purchase. Dan made himself available for any and all questions we had without hovering over us as we car shopped. We took a test drive going over all equipment in the Camry. Husband and I pleased with the whole experience, having our trade valued (didn't take hours) and the negotiating. Not at all like the high pressure sales on our previous purchase.Met Jay Rizzo for all paperwork. He explained alternative financing which we took. He like all others at your dealership met us with a smile.The overall experience was great! Dan gave us a short tour also of the service department introducing the staff. After a stop at Dan's desk to go over the manuals Charlie stop by with an invite to a new owner orientation lunch in July. It was a pleasure doing business.

kanona40

20 de may. de 2014

I don't think that management takes their parts customers seriously. Parts have to be ordered (lack of stock), out of 4 orders (over 9 months) they got one correct (that's 25% reliability), and difficult to talk to a person (being auto transferred to voice mail is common).I tried to get internet pricing on parts, as a last attempt to work with my local Dealer. My choices are to pay full list price and get the parts the next day, at the Dealer, but no shipping charge, or Buy online at a 20% reduction in price but pay for shipping to get it in 3 days at a rate that eats up the 20% discount (overnight shipping on auto parts is outrageous because of weight). I asked if I could buy on their web page and have it come in with their regular shipments from the warehouse in Jacksonville FL, and I can pick it up in person. This was to save me from shipping charges, and besides they are already getting the parts delivered daily. (in FL it comes from the same place as well). I was told that the manager needed to be asked first and I agreed but asked that they let me know well before the ordering cut off time for the day. The cut off time is 4:00 PM EST daily. They notified me at 4:03PM EST that the manager was unwilling to work with me on the price to keep my business. RUDE! (not working with me is his choice, but waiting until 4:03 is the last slap in the face I'll let them give me). I'm used to how this Dealer treats their customers and so (just in case) I ordered from another Dealer. This Dealer (village) takes me 25min to drive one way, now I'm going 45min one way to get my parts. If It doesn't save any money, but this new Dealer actually considers my business important, It will be worth it to me. I plan on showing my evidence to Toyota Motor Sales, USA, Inc. Just a poor business attitude, guess Toyota is doing so great that they don't have to compete like the rest of us.

James285

12 de nov. de 2013

Dan Dwiggns assisted me with my resent used car purchase. He has proven to me personally to be very responsive to my requests, honest and fair in negotiating sales terms and to honorably stand by his word, even at his own expense! I personally recommend Dan Dwiggins to you to assist in your vehicle purchases. Tell him that James recommended him.

chris2979

13 de ago. de 2013

Had a great experience with Village Toyota. First of all the dealership was the nicest,cleanest dealership that we have dealt with. Michael Ketchum is an excellent salesmen. Very knowledgeable,and courteous. The other people we dealt with Charlie, sales manager and Tom the business manager were very good as well. They also had a orientation for new car owners which was very nice as well. Would highly recommend.

nashuagirl

30 de jul. de 2013

My sister was in dire need of a car, her old Hondo 14 years old was on its last leg, however, in order to purchase a new car we had to sell some stock she owned. Village Toyota of Homosassa worked with us,(I in New Hampshire and she in Florida) they sold us a new car at a great price compared to other dealerships on the internet and was gracious enough to allow us to post date a check for 30 days in order to give us time to sell the stock and be paid. Unfortunately, things got messed up and we did not have the money at the end of the courtesy time, so there were gracious enough, to allow us another week to pay them. We finally received the check and the car will be paid, thanks to the extension they granted us.I cannot believe how gracious they were through this whole process. We will definitely be doing business with them again.Thanks Charlie..............

DonnaandTom

22 de may. de 2013

We visited Village Toyota to check out the Prius V and were pleasantly surprised with the interior space, especially coming from a large truck. Luci was great and aswered all of our questions... and there were alot, because we have never owned a Toyota vehicle before. A big "Thank You" to Luci and Troy for all they did to make us new Prius V owners. We were given the "Tour" after the paperwork was done and I have to say WOW ! I have never seen such a beautiful and inviting "waiting area" with such a friendly staff ! Our neighbors have a Prius and they can't say enough about the wonderful service they receive each time they visit. Bottom line....If it had not been our neighbors great recommendation for Village Toyota with their wonderful service, Luci being knowledgeable and friendly we probably would not be driving a Prius V today.

ireland220

3 de may. de 2013

We are happy with the sales people we dealt with in the purchase of the 2013 Prius 3. They have beenmore than cooperative to us. The business office gentleman we dealt with was also most cooperative.This is our second Prius; we owned a 2011 Prius 2 and decided to take advantage of the promotionVillage Toyota had at the present time. We would certainly recommend friends to go there also.

mikeg1946

8 de abr. de 2013

Sales people were great, our rep was Luci and she explained the features on a couple of hybrid models and we decided on a Camry Hybrid. Sales experience was good without all the drama involved in other dealerships. Service department has been excellent so far as well. I would recommend this dealership.

SopHatz

28 de mar. de 2013

I visited the dealership with no intent of purchasing a car that day. I was visiting Homosassa from Houston. I wanted to show my cousin the Venza so he took a ride with me to the dealership. I ended up purchasing a car that would be available at the dealership in the upcoming month! I was shocked that I made a decision that fast. I picked up my Venza a few weeks ago and drove it back to Houston. The staff at Village Toyota are very friendly and helpful. It was a great buying experience and will highly recommend Village Toyota to everyone

Edley21

11 de mar. de 2013

I had no intention of purchasing a toyota truck on Feb 23rd. My main goal was to visit as many dealerships as possible to test drive the Toyota Tacoma Access Cab. I went to Village first. Everyone was so nice, there was no pressure and Sam was the best car salesman I ever encountered. The exact truck I was looking for was on the lot the price was right so the rest is history!

happy1bottom

4 de mar. de 2013

We were greeted by Lanie and treated with respect. He asked all the right questions and was responsive to what we were looking for in anew car. He was knowledgeable about the vehicles we were interested in and made good suggestions as to what he thought we would behappy driving. I test drove a vehicle and Lanie explained all the details about the vehicle to us and answered all our questions. Everyonewe met was pleasant and eager to assist us.I went back to the dealership after closing and was treated very well by the sales people who greeted me and they were very helpful withmy silly questions and didn't make me feel foolish for asking.Overall, a very pleasant experience and I would return to this dealership and recommend it to friends.

nanabibbo

12 de ene. de 2013

The staff and sales personnel were exceptionally friendly and helpful. It was a truly great buying experience and will highly recommend Village Toyota to everyone. I also have been looking at the Toyota Tundra truck for awhile now. Village Toyota gave me an exceptional price and trade in value as well as service. I absolutely LOVE my new truck and feel confident that I will get many good years and millage because of the great value in any Toyota product.My sales person Luci Suarze was extremely knowledgeable about the product as well as very friendly, professional and low stress.

hawgfan

5 de dic. de 2012

Village Toyota did everything they could to make my deal work and it did. They also allowed me to shop at our leisure without pressure or hounding. Sam Strom was outstanding in his knowledge of the vehicles and his behind the scenes work to put us in a vehicle with which we would be satisfied (along with his Sales Manager, Charlie. Excellent job and follow-up.

cadtoysci

27 de nov. de 2012

Everything went smooth and easy with the purchase of our new car. I would recommend the dealership to anyone I meet. Everyone was very friendly.

sakari26

21 de nov. de 2012

I am very happy with my Rav4 that I recently purchased. I was also happy with my Yaris that I traded in. I would definitely buy my next car from Luci Suarez and Village Toyota.

Kirame

14 de nov. de 2012

This dealership is exactly the type of dealership they warned customers about in their wise guy puppet commercial, THEY ARE THE WISEGUYS!!!!!Not only did they refuse to deal on the new car we were interested in, they wanted to steal our trade from us to resell. They offered 6k for 13k car and then tried to shame us into buying the new car at no discount when we balked at the outrageous terms of the sale.Not only would I tell people to avoid them and buy elsewhere, but be very wary of their business practices which are under handed and dishonest as they try to finance their fancy digs to work out of.Do not be fooled by their cute puppet mafia commercials with Mark Martin from NASCAR.

Carole Oyler

12 de nov. de 2012

I have given a Great rating because of the Customer Service given to us with Friendliness and good knowledge of the vehicle. The price was affordable to us. We are sure if we have a problem we will be taken care of by the great staff at Village Toyota. Thank You!

DeeHenry

8 de nov. de 2012

Salesman very knowledgable. Answered all questioms fully and in terms easily understandable. We were also very impresssed with the lounge areas made available to customers waiting for service to be performed. The entire facility was quite attractive and everyone friendly and helpful.

cpfeif63

8 de oct. de 2012

The entire staff was very friendly and helpful. Not pushie. Gregg Nelson was very helpful and I would recomend him to anyone who is thinking of buying a toyota. Thank you to all.

Rosi Richardson

27 de ago. de 2012

When I visited Village Toyota I received an excellent service by Mr.Gregg Nelson. Selecting my Highlander, Limited, was such a positive experience for me.I am impressed with their skill full teamwork through out the establishment.When Mr. Gregg Nelson was unable to assist me with some questions and demonstration of my Navigation System, Ms. Samantha State jumped right in and spend one hr. with me.That's what I call Teamwork!!!Thank YouRoswitha Richardson

teddy26

13 de ago. de 2012

My family and I are very satisfied with the excellent service of Village Cadillac Toyota. The sales associates is fantastic.Everyone treated us with respect and in a professional manner. We are very happy with the quality of our brand new car.Our Toyota Corolla is a dream. Thank you to everyone.

kbar1965

11 de ago. de 2012

Village Cadillace provided the best buying experience I have ever had. All of the salesmen, the financial officer, and the people filling out the paper work were very knowledgeable in their products, friendly and no pressure! They gave us an acceptable trade-in value and excellent price for or SRX. Could not have asked for a better transaction. Will definitely go to Village for our next new car/suv.

monterey

26 de jul. de 2012

I haven't bought a new care in 20 years so was a little apprehensive. The minute I walked in the door they made me feel comfortable and put me at ease. The salesmen was was very patient answered all my questions and stayed with me even through the financing which also went well and didn't hurt a bit. There was no pressure at all!The experience went so much better then I thought would.We highly recommend this dealership!!!!

keith t. adams

24 de jul. de 2012

I recently had the pleasure of meeting a great and interesting guy in Tony Basile who happens to be the almighty dreaded car salesman! Tony however was not like most, I actually went to him and asked for his attention. Tony was so informative and passionate about the 2012 Tundra that I was looking at. Tony is by far the most knowledgeable salesman I have ever met, which really made me feel that he himself was both a believer and fan of the Tundra I bought from him. My service was so exceptional that my daughter baught a used car from him not even a week later. The finance manager Jaime was awesome as well, she had some very good and helpful advice (given only when asked for) for my wife and I. Overall as far as car dealers go I would definately buy from them again and plan to have all future service completed there as well. I did make it easy for them though, no dickering or haggling at all. I was so interested in Tony's past and his life experiances that I almost felt bad for him to be selling cars. He has an amazing set of talents that I hope he again shares with others. Good luck Tony and thank you. P.S. Whoever your boss is should know he is lucky to have you.

maclementi

16 de jul. de 2012

This is my fourth car that I have bought from this dealership. Luci is all around wonderful you are lucky to have her. Employee's are hard to find in this day and you have a good one. Over all rating of this dealership is top notch you guy's must be doing something right if I keep coming back.

LeslieGreen

10 de jul. de 2012

I had spoken with Randy before on the phone a few days before my visit to Village Toyota. I told him exactly the Prius I wanted. He said they had one on the lot. It was extremely important to me not to be pushed. I drove the car......Randy answered my questions and described the car in detail. I was impressed with his knowledge of these cars (I had done my own research before I called so I knew he was knowledgable.) We came to an agreement and I never felt pushed. Also,we have his phone number to ask any questions about the car anytime. My husband came with me the next day to pick up the car and Randy spent more time with him going over the car and answering questions. They had ordered other floor mats than came with the car for me and Randy went out of his way to get them to me.I was also aware that this was a dealership that did not "pounce" on other people either when they arrived. The dealership had a very relaxed atmosphere that people seemed to respond to. I am not surprise they sold a number of cars while i was there. I had driven an hour and half for this dealership and am very pleased to have done so. Thank you Randy Rogers! I also want to say Thank you to Charlie DeFreese who was also part of my positive experience with Village Toyota........Have already recommended you to others. Leslie Green ..... By the way....I love my Prius and am getting 53-54 miles to the gallon!

Nike1

28 de jun. de 2012

I went in to buy a new car and knew what I wanted. The sales person showed me all of the features In a friendly manner and was quick to get the paperwork started. The finance manager also was very friendly and explained all of the paper work with expertise and quickness.

Patty jackson

14 de jun. de 2012

Our sales man Greg Nelson so very nice, helpful Nd professionL I would defiinTely buy a car from him again .I love my new 2012 toyota

drstressor

12 de jun. de 2012

It's a pretty straightforward dealership. Always had good service there. Could have gotten a better price on a Camry hybrid, but they are local.

rrose9

11 de jun. de 2012

We arrived with two vehicles to trade in on a new Prius. Mr. Buzby was extremely courteous, friendly and efficient. We arrived at a deal that was very acceptable to us, and we will certainly return to Village Toyota in the future.

owhatafeeling

11 de jun. de 2012

service dept failed to reinstall left rear caliper pin on a used crown vic i purchased at village. my family drove this car to north carolina in that condition.thankfully no accident occured.i made repairs myself.same vehicle was in for oil change,overfilled by 1 quart,and was charged extra for that quart.made repair myself (let out a quart).same vehicle, air filter compartment was closed improperly allowing unfiltered air in.had to have injectors cleaned. now things are getting costly.now for vehicle #2, an 04 tundra.had oil change, 1 quart to little.had to buy more oil and top off myself. i have after market wheel covers,service dept does not know how to remove them without breaking the clips that hold them.bought a new set for over $100. the final straw came when i decided to change oil myself. found that 3 of the 4 bolts securing the skid plate were stripped and the 4th was on its way out.when a dealership cant even change oil without doing damage its time to move on and warn others. FOR REAL, john johannesen jr.

vscala

7 de jun. de 2012

We've had our Toyota 4 Runner serviced at this dealership since we moved here in 2010. When it was time for a new car this was the only place we considered because of your service department and found your sales team to be just at the same level. They are all professional and personable at the same time which gives you a sense of dealing with the right people. This was the best experience my wife and I have had in purchasing a new car. We are positive that Village has the best when it comes to service and caring for the customer.Vincent Scala

Tom Corrie

11 de may. de 2012

Were looking to purchase new car. We looked at other cars and dealers. At Village Toyota, in deference to the other dealers, we were treated with the utmost courtesy and profesionalism. The price was fair. We were completely satisfied!

paulalowes

7 de may. de 2012

The salesman was very helpful and not pushy. Explained the vehicle from top to bottom, and worked out a suitable payment plan. In other words he was very good.

Davidbreit

3 de may. de 2012

Ordered part, received wrong part. Found their error in their website ordering system, they said they wouldnt return as I opened the bag the part came in. Note, the bag is NOT CLEAR, i was unable to determine that they had sent the wrong part without opening.The website has 2 part numbers for the same part, and I recieved a front and rear diff locking dial, when I should have recieved a center diff locking button.They offerd to "try" to return it to toyota, and stated that if I ordered the correct part from them they would waive the restocking fee.....I cant do business this way--this is their mistake, so I refuse to purchase the rest of my equipment from them.Spread the word.

ramarks499

2 de may. de 2012

Great time/ easy / no pressure to buy. The tour was very helpful. There is noting else I can say. but since the survey won't be complete without more to say then this is what I have to say.

ritas334

26 de abr. de 2012

Luci is well informed and very pleasant - Jamie, athough new to your company was caring and concerned - Brett tried very hard to give me what I asked for in a car and I have had dealings with David in Service for the last ten years - He is by far the best representative of Village Toyota and any other company out there

tmidd30

14 de abr. de 2012

First and foremost, I'd like to start off by saying that this was the absolute worst experience with a car dealership I have ever had. I had an A/C condenser replaced, as well as new bearings placed on my two front tires to the tune of 2300.00. That was fine with me. When I returned to get my car, a chunk of my dashboard was mysteriosuly missing. When confronted about the problem, it was quickly decided that they would repair it at no cost, and I was to return in the morning to have it done. Upon departure, my brakes and steering column began to violently shake. I immediately returned and they said they'd look at it overnight and I was to reurn in the AM. When they called me the following morning, they said that my brake calipers were locked up, and that it would cost over 1000.00 to replace them, along with the pads and rotors which had been damaged due to the locked calipers. After they refused to repair what they had caused free of charge, I informed them that I would never be returning to the dealership. It was at this ... by saying that this was the absolute worst experience with a car dealership I have ever had. I had an A/C condenser replaced, as well as new bearings placed on my two front tires to the tune of 2300.00. That was fine with me. When I returned to get my car, a chunk of my dashboard was mysteriosuly missing. When confronted about the problem, it was quickly decided that they would repair it at no cost, and I was to return in the morning to have it done. Upon departure, my brakes and steering column began to violently shake. I immediately returned and they said they'd look at it overnight and I was to reurn in the AM. When they called me the following morning, they said that my brake calipers were locked up, and that it would cost over 1000.00 to replace them, along with the pads and rotors which had been damaged due to the locked calipers. After they refused to repair what they had caused free of charge, I informed them that I would never be returning to the dealership. It was at this point that the head of the service department, Nick sleazeball, threatened that "maybe we dont need to fix the dashboard then." I informed him that yes, he should indeed fix it. Long story short, they fixed my dash, locked up my calipers, and when I replaced them myself the following week, the brake pads looked like new, as did the rotors. These people are classless, sleazy, and an embarassment to anyone trying to make a decent living: in short, Democrats. I strongly urge everyone to consider a different dealership when searching for car service. If this dealership were in an area where there was Toyota competition, they would have gone under a long time ago

Shadowsmom dad

4 de abr. de 2012

This is our fourth car in 3 years Here at Village. Everyone there has always treated us very well. When issues came up and they do come up! they were alway taken care of in a pleasant way and we did not have to back and forth to get it resolved and the all were resolved.

Irvin A, Gillow

31 de mar. de 2012

This is the second vehicle we have purchased from Village. We have been pleased with the sales people and the service department. They are very willing to address any problem that might arise and do what is necessary to correct any concern you may have. This makes for a good relationship. We are looking forward to enjoying our new vehicle.

rocasa68

27 de mar. de 2012

We have worked with Village Toyota for the past few years and have found them to be excellent in all areas, just bought a new 4 runner and could not have asked for better service, sales people are all GREAT...................Thank You Bob & Carol Savage

lvaught

22 de mar. de 2012

Communicated with six Toyota dealers. Village Toyota was only one to answer questions directly, quote a price and stand by it and then go the extra mile to find and get me the exact car I wanted, rather than try to sell me a car out their stock.

Beverly Koewler

8 de mar. de 2012

A Very good experience Mike is very helpful and knowledgable about the Caddy and is very pleasant to work with. I would recommend this dealership and their employeesto anyone.ThanksBev

jFEARNEY4030

6 de mar. de 2012

Everything was great, the salesman was super. I love the car and the service and great follow up. Right now everything is good, and I expect to get great service in the future. I would llike a hat for taking the time to fill this out.

hlaspina

25 de feb. de 2012

I have been going to Village Toyota for years and have never had any problems with the Employees. Everyone I have met has been polite and friendly. Luci who has sold me my second car has been sending me a birthday card every year so after my car was totaled I decided to give Lucy a call because I wanted to buy another Toyota. She is excellent in her job. Very informative and tries very hard to help with any problems that I might have. Sincerely,Heidi La Spina

jped75

23 de feb. de 2012

When i walked into village , I was immediately greeted with smiles. It was nice to see employees that were happy and eager to earn my business and the dealership was beautiful!

KIMPARISI2002

16 de dic. de 2011

I WAS VERY HAPPY WITH MY SALESMAN. HE WAS STRAIGHT FORWARD AND DID NOT TRY TO SCAM ME. I DID NOT HAVE TO SCRUTINIZE EVERY WORD HE SAID LOOKING FOR LIES AS I HAVE HAD TO DO IN OTHER DEALERSHIPS IN THE PAST. MOST OF THE TIME THEY LIED OR TRIED TO TAKE ADVANTAGE OF ME IN THE DEAL. JASON DID NOT. HE STOOD BEHIND THE DEAL, EVEN AFTER IT WAS CLOSED, WHEN I HAD SOME ISSUES ARISE WITH THE INSTALLATION OF THE TRAILER HITCH. HE IS TRULY A GENUINE GUY.

jbmorgan

13 de dic. de 2011

Entire Toyota Village team was great--especially David Spikerman. Best detail job + overall service ever. Got exactly what I wanted and everything was perfect. Very knowledgeable and customer friendly staff from start to finish. Sale did not take very long and I had my Tundra the next day. Always service my vehicle's there and have never had a problem. I would purchase another Toyota in a second whenever I need my next vehicle. Happy Holidays!

r6172ogren

3 de dic. de 2011

Jason was friendly, informative, knowledgeable and I felt we were being dealt with honestly. Ray worked to get us the best interest rate for our car. The atmosphere of the dealership is positive and upbeat. We enjoyed being there and dealing with these men. We will recommend your dealership to others. Thanks and blessings, Rosemary Ogren

foxriverguy

3 de dic. de 2011

Kelly is a real asset to your dealership. As a former small business owner I see in Kelly the type of person who builds trust and loyalty and return business. You are fortunate to have him on board.

deeventre

14 de nov. de 2011

This is my second vehicle that I have purchased at Village Toyota, and I have been very pleased both times. Sales staff are great; even the credit experience was painless.

anniesel45

14 de nov. de 2011

Could not have asked for better service and customer service. Always had Honda's but not anymore. You are all amazing! I did not expect this type of outcome with the problem I was having-you have a new loyal customer.

avalon42

12 de nov. de 2011

Jason was very helpful in getting us the car we really wanted. Was not pushy at all, very informative. Love working with the people there, already told a co-worker that will be looking in the spring to go to Village Toyota and ask for Jason.

Kdurocher22

25 de oct. de 2011

Nicest people you ever want to work with!!!! Decor, warm and friendly. You feel like family there. And what I received for my trade was amazing. I won't go anywhere else. thank you to my family at Village Toyota

btompkins

21 de oct. de 2011

The salespeople were extremely friendly and helpful. They went out of their way to make it possible for me to purchase my new Prius without making me feel pressured. It was an overall wonderful experience and I would recommend them to my friends.

richierich34446

20 de oct. de 2011

David is an excellent salesman. He worked hard to make us happy and get us a price we could live with. He urged us to call him with any problems or questions. Sam helped us set up our navigation system. She is extremely patient, as is David. Mike helped us set up blue tooth. We are extremely happy with our experience.

Cappy1408

19 de oct. de 2011

We have bought 2 Toyota Highlanders from Cadallic/Toyota in Homasassa, Fl. Dan Dwiggins and the entire staff of this dealership are outstanding, friendly and courteous. We were new to Florida and have only lived here 3 yrs. now. We wanted to maintain our 2008 Highlander maintained as we had in NY. So we took the 2008 to a dealership in Port Richey the first yr. They showed us good service, but driving south on '19' is too busy for our liking. So we looked on the internet for another dealership and found Cadallic/Toyota dealership north on '19', and their dealership is pleasantly more accessible and outstanding. Dan Dwiggins is also very professional and fair. He goes the mile for his dealership and his customers.Sincerely,Vincent and Catherine Susinno1408 Friar Tuck LnSpring Hill, Fl. 34607

jbmassa

19 de oct. de 2011

Our new 2012 Highlander is the second Toyota purchased fron Village Toyota. We worked with Dan Dwiggins when we purchased our 2006 Toyota Solara. We were almost certain that we would make another Toyota purchase and were very pleased to work with Dan again. We were pleased with every aspect of Dan's professionalism.We will continue to use Debbie Henry as our service department contact. She has always been very helpful with scheduled maintenance/service issues since the purchase of the Solara and we're looking forward to adding our Highlander to her list of vehicle responsiblilties.

jjoyner166

17 de oct. de 2011

I have bought six cars from this dealership since 2001. Never have I not been treated with the more respect. I sure would recommend this dealership to anyone. I have visited other dealerships [not Toyota] and compared to Village Toyota, it was like vising a circus.Keep up the good relationship with your customers and you will have more.My thanks to all at Village Toyota!!!James Joyner

Dave Evans

12 de oct. de 2011

I only stopped in that day to see if I had any luck winning the $5,000 sweepstakes. But no. On the way out, Kyla Vadovsky, stopped me and introduced herself. I explained I had recently purchased a 2011 Toyota Camry in Dec. 2010, and thought I owed too much on it. But after some sound reasoning from her, I agreed to look at the RAV4 for 2011. I was impressed with the vehicle upon entering and sitting into it. We then started to have a little banter back and forth, and with Rons help, walked out of the showroom that day with a new RAV4. I only have 250 miles on it so far, but I am really quite satisfied with the vehicle, your dealership and especially Kyla, really made my day. Thanks for the opportunity to work with you again so soon.

robertrolfe

11 de oct. de 2011

Came in for a service on my 2010 Hylander . While it was being serviced I chatted with Dan about a new Hylander that had an automatic lift gate in the rear . My wife has been having trouble opening and closing the rear tailgate. One thing led to another and well we traded for a new Hylander I really love the vehicle.

aliciakay

11 de oct. de 2011

After dropping off a rental, and waiting for my husband to pick me up, I spent some time looking at the new cars for sale and we ended up buying one the next day! Luci was very kind to us, and as I didn't know much about the hybrid system on the Prius, Luci was able to answer my questions, and if she didn't know the answer she found someone who did. I especially loved hearing from the dealership owners that their dogs stood "guard" over me, while I was haggling over the price of the new car. Next time I go back, I'll have to bring some doggie biscuts to show my appreciation!

LindaMarie

3 de oct. de 2011

A Family member recommended your dealership, I was not disappointed. He also recommended I see Dan Dwiggins... Again Not disappointed. I was treated very courteously and efficiently. You have a very homey feeling going on. (smile) I got to see the changes in decorating taking place. little doggies complemented the family feel for me. For my very first time buying a new car, I am very satisfied. Thank you.

chunyi1004

1 de oct. de 2011

The sales person satisfied all my requirements ans was very freiendly and courtious.The event was to trade in my old vehicle and replace by a new one.I think I received a very fair assesments and deals.Chun Yi

winelvr

26 de sep. de 2011

This is the 5th vehicle my wife and I have purchased from this dealer over the past five years and each buying experience has been exceptional. Management, sales and service personnel have all contributed to our positive experiences. Dan Dwiggins, our salesman for our most recent purchase, was outstanding. He is highly professional, personable, and always negotiates in an open, non-confronatational, positive manner. He is the most knowledgeable salesperson we've had the pleasure of working with. His ability and willingness to explain ALL of the features of our vehicle (Sienna Limited) and compare other Sienna models with the LTD, went a long way in helping us make our decision to purchase. Brett (Dan's manager) is a willing negotiator and has always treated us fairly and with respect. I believe each of our purchases have been concluded at a price that was mutually acceptable to us and the dealer. Although this was a NEW car purchase, I'd be remiss if I didn't mention the quality Service provided on our past vehicles. I've been driving since 1964 and have lived in five different states. The service department at Village Toyota is the best I've ever experienced, and David Becwar is the most professional, and knowledgeable service manager I've had the pleasure of working with. David (and Village) understand the concept of "Customer Service" and practice it; We appreciate that, and it's why we'll keep coming back to Village Toyota for service and out future car buying needs. Our thanks to everyone at Village for making what used to be a very stressful and distasteful experience, into a very positive one. Ken & Bev Levins

gbalt

19 de sep. de 2011

The selection, customization and negotiation of my new Toyota truck was easy, pleasurable and fast. I enjoyed the purchase of my new truck from Village Cadillac/Toyota.

cook4andy

14 de sep. de 2011

I love my new Toyota Prius! My salesman Tom was "very" helpful! Everyone I dealt with was helpful and polite. My overall experience was excellent! I would shop there again!!

jpow40

9 de sep. de 2011

I would recommend this dealership because of the good and friendly feeling you get as you walk through the door. Everyone within the building was exceptionally kind and courteous. What a terrific staff! My partner has bought vehicles at this dealership before and has been extremely happy with both the sales and service of his vehicles. This is why we purchased another one from Village Toyota and will more than likely purchase another one from you when the time comes. Our salesman(Greg Nelson, was the best. He was honest, kind and courteous with a good personality - not pushy! Charlie was also very helpful with a friendly and kind personality.

pennyerick

14 de jul. de 2011

They didn't tell me how long it would take. I waited 3 hours while others arriving later were taken first. It took 3 hours. I was ignored when I asked how much longer.I was called by my last name, given the paperwork with no explanation (I had listened to other explanations.) It seems that since I didn't purchase my car there I was put "in the back of the bus". I WILL NEVER GO BACK!

echan5537

11 de jul. de 2011

Jay Rizzo was very helpful, knowledgeable about the car features, very pleasant to work with and an asset to the dealership. I would definitely recommend him to any potential car buyers.

debjeffrumpf

30 de jun. de 2011

Great Service!!! Very Friendly! Worked with us to get the best deal. Does everything to try to please the customer. Very good knowledge of the cars

wien2011

11 de jun. de 2011

What a pleasant experience to be able to have our beagle dog "Boomer" involved in the test drive and getting treats from the sales staff while we were negotiating our transaction. They even took his picture and invited him to a July event fund raiser.I would definitely recommend this dealership to customers and friends. My mother bought her Cadillac at Village several years ago and continues to use their service department for all major work and has been satisfied as well.Thank you for a job well done.Sondra & John Wien, Spring Hill, FL

OU812

26 de abr. de 2011

The easiest car purchasing experience ever. Straight forward, no secrets. I wasn't nurvous at all. My salesman Jay, was the best. The salesmanagers, Brett and Charlie were awesome too. They all made me feel right at home. This is the second vehicle I got from Village Toyota. I'm a life long customer..... These guys are fantastic. I loved Polly and Flower, too. (the little dogs)

krizz5191

25 de abr. de 2011

I have purchased many cars before but this is the first time that I have left with out feeling like I got ripped off. From the first handshake until the last signature everything was perfect. Our Salesman, Jay took the time with us and never made us feel like we had to make a decision on the spot. Of course by the time Jay was done explaining everything to us and giving us a price for our car that was more than we expected, we couldn't wait to buy our new Camry. Thanks to Jay and everyone else we dealt with, this will be the only place we deal with in the future.

truckdude

17 de ene. de 2011

I purchased a used 1996 Toyota T100 X-traCab truck (NOT from this dealer) & wanted some needed service work performed (timing belt, water pump, thermostat, fresh antifreeze, seals, A/C belts, lof, automatic transmission flush, brake lines flush, new spark plug wires, engine tune-up) at this dealership because it was the one nearest to my home. The total bill came to $ 1,391.15 !! I was NOT happy because:#1) I was led to believe that the bill would be much lower, &... #2) After reviewing my bill carefully, I checked parts prices with two (2) other Toyota dealers in my area & found that Village Toyota had charged me way more for several parts & on one item, it was more than TWICE the price of the other two dealers! Their shop labor rates also appeared to be higher. They also sell & service Cadillacs, so maybe they think Toyota owners have $$ to burn too. I had no choice but to pay the bill to get my truck back, & I definitely got ripped-off royally. Toyota Corporate blew me off & did nothing about my complaint, & the service director (named above) offered me a very small token amount back which I refused, adding insult to injury.