Cathy McDermott

21 de jul. de 2021

I did my fair share of research before going into the dealership and had a solid idea of what I was looking for. From the moment we stepped inside, we were quickly greeted by Eric. He was professional, transparent, and genuine; the entire transaction didn't feel "sales-y". He was extremely helpful and helped us negotiate a deal that got us the exact car we wanted within our budget. Everyone in the office was warm and accommodating. We had a fantastic experience! Thank you to Eric, Anthony and the entire Volvo Escondido team.

Anthony Flad

4 de sep. de 2021

recently purchased used XC60. Sales rep. Eric Castro made experience better than expected. Despite getting low balled on my trade in, all aspects of the purchase was smooth. As I accepted delivery on weekend, there were a few things that needed follow on attention. Used Sales team resolved all issues in timely manner and maintained great communication with me for scheduling "due" servicing, for instance detailing of car was arranged at my residence, with EXCEPTIONAL results. Also want to mention finance was straight forward and timely. Thanks, I am enjoying my gentle used Volvo.

J M

12 de sep. de 2021

I am in the market for a new Volvo and, as many know, discovered that new cars on the lot are hard to find this year. Regardless, like many, I made the rounds and stopped in at a couple of dealerships in the area and left my contact information. My experience at Volvo Escondido differed significantly from my experience at Volvo in Carlsbad. Once Volvo Escondido found they did not have the car I wanted on their lot, they took down my info and told me they would keep in touch.....and I've been hearing crickets from Volvo Escondido - no follow-up from Volvo Escondido. Volvo Carlsbad did not have the car that I wanted on their lot either, but Alex there, invited me for a test drive, talked to me in detail about the various options, models and features, and reached out to me periodically after that first visit, with info about the model that I wanted. Guess what. Volvo Carlsbad got my sale, and from Carlsbad Escondido, I am still hearing just crickets. If you are serious about finding a Volvo, don't waste your time at Volvo Escondido.

Peter Gasparini

24 de jul. de 2021

On July 16, we purchased a 2021 Volvo XC60 from Eric Castro… The car buying experience at Volvo in Escondido, and with Eric specifically, was hassle-free. He listened to our spec requirements and pointed us to the right vehicle. The buy vs. lease options were made clear, and we were able to secure the right financing for our needs. Overall, we are very happy with our new XC60, and we definitely made the right choice to go to Volvo in Escondido! Thanks, Eric!

Erica Garcia

4 de may. de 2021

Amazing customer-first experience from Michael, Chris and Mark late into the evening last night! I haven't shopped for a vehicle in many years and showed up past closing time to find the team at Volvo Escondido still willing to take the time to show me vehicles, allow me to test drive and, finally, decide on a vehicle to purchase. Not only did they never complain about me keeping them late, they continued to offer me one on one support to ensure all my questions were answered, never pressured me to buy and allowing me the time to think about my decision, even when it was so late after closing time. I cannot say enough about these three gentleman - it was more than a car sale to them; it was a family, a culture, an experience and I can strongly state the experience, care and customer service they showed me have made me a lifelong customer of Volvo Escondido for as long as Michael, Chris and Mark are there. Needless to say, my new Volvo is a dream come true!