CC

22 de ago. de 2016

I had the pleasure of working with Gabe Levy and his team recently and the experience far surpassed any expectations I had. They worked as one team . Every question that I had was answered to my complete satisfaction and I ask a lot of questions!This is my 4th vehicle either leased or purchased from this Volvo dealership and it was my best overall experience to date! I will be back.

QbnCgr

3 de jul. de 2016

My wife had her car serviced this week. As always great experience and courteous staff. Love this dealer ship. On our fourth car from them and many more to come. Keep up the great work

GregR

1 de jul. de 2016

Mike Cerone and the team at Danbury Volvo have been servicing our cars for many years. The mere fact that Mike has been there the whole time is a testament to the consistency and professionalism at this location. I have seen them patiently explaining a simple repair to someone who has no idea about car repair and doing it in a way that that customer was comfortable knowing what had to be done.

Carol L.

29 de jun. de 2016

Extremely friendly, excellent at explaining concerns and accommodating to the conference call I needed to make while waiting for the car.

Cardriver123

20 de jun. de 2016

Recently brought my car in for scheduled maintenance and had Jon as the advisor who was great. Very friendly, and professional throughout the experience. My car was throughly safety inspected and washed clean. Volvo of Danbury is a solid and reputable dealership

R/ S Hirst

10 de jun. de 2016

Had my car serviced at Danbury Volvo this past week. Mike ( service writer) went above a beyond as usual. The service department lead by Melanie is top knotch, I wouldn't go anywhere else! Technician (also Mike ) prior to working on my car went out for a test drive with me. He was spectacular in troubleshooting a sound. Car is amazing!!! We own 3 Volvo's & they all are fabulous.Thank you Melanie & Team

IJoseph Brainlab

10 de jun. de 2016

My dashboard went black & the windows wouldn't close. The SRS airbag warning came on. I took it to Danbury Volvo, the diagnosed the problem on the scanner machine as the electronic module. $1700 to replace. The keyboard was reset & still various messages were appearing, days later the check engine light, car taken in again. Diagnosis: catalytic convertor $2300 to replace, same problem last year, Danbury Volvo accomodated me expeditiously, on short notice. I was distraught & they calmed my fears, both John (so compassionate & Melanie (manager) are so wonderful. The problems were diagnosed & now I've decided to buy a new car... a Volvo. Because I love them & love working with the staff at Danbury Volvo.

no

6 de jun. de 2016

The rating was based on the service I received. It was friendly and the waiting area was comfortable. That is all my experience was involved in.

RRBethel

3 de jun. de 2016

Very knowledgable and helpful. On time, on budget. Will return for additional work and estimates. Scheduling appointment was smooth and they were able to fit into my schedule.

jluciani

27 de may. de 2016

1. I recently had an issue with the power steering, Melanie promptly and graciously offered me the use of a loaner right off the bat! ... I'll always remember that, and thank you Melanie. 2. In addition, I brought in our beloved '08 xc70 for a servicing and was very pleased with the level of service and for pointing out the warning signs for potential mechanical problems. Mike Cerone's communicating and advising skills are greatly appreciated by someone who has owed several Volvos. Mike is a great guy and super knowledgable. 3. I had the good experience of being advised by Jon who was very direct and straight forward. I especially liked how he patiently answered my many questions and got back back to me after conferring the technician in detail.

ScottsdaleSean

27 de may. de 2016

My most recent experiences at Danbury Volvo are probably the best to share. Although my 12+ years as a customer have consistently been as a very staffed customer. Having expereinced a major accident late last year I can tell you first hand that their collision dept. will do all they can for you. My goal was to get my car back-- not to have it totaled. It was a close call-- through careful sourcing & unbeleiveble patience, Shannon & her team returned my beloved station wagon to me. It was like new-- beautifully restored.The service team is equally awesome too-- John, Melanie, Dan, Mike are wonderfully courteous, caring, friendly and constantly go over and above the call of customer service duty. I'm truly greatful all these folks are there at the ready, whenever our family's aging "fleet" of cherished Volvos need a shot in the arm to keep on trucking!!!

volvo man

14 de may. de 2016

Excellent experience. Extremely patient an helpful in answering my questions. Overall conclusion is they definitely understand the concept of customer service. Would highly recommend them.

Diana from Evergreen

12 de may. de 2016

If you could base your car buying decision solely on the Service, and the people working in that department.....Volvo of Danbury's boys are the BEST! From the minute I bought the car, they remembered who I was, what my concerns might be, and even welcomed my "just stopping in" moments! Always with a smile, Mike and his guys make owning a Volvo the best experience I've ever had owning a car!

Carlos L

5 de may. de 2016

I always have great and prompt service Everyone is so professional and very courteous especially Mike who always does a super job in explaining every detail step by step Could not feel any better

Kellycal02

29 de abr. de 2016

Mike is by far the best service manager I've ever dealt with...very professional and goes the extra mile to ensure exceptional service is being provided.

SueR

27 de abr. de 2016

I would highly recommend this dealership. Our salesman was personable and thorough. The purchase transaction was very smooth and complete. They took care of title, insurance and warranty.

SueR

27 de abr. de 2016

We purchased a new Volvo two days ago. Our salesman, Jacob, was thorough in his explanation of our car options suitable to meet our needs. The business walked us through the title, insurance and warranty. We would highly recommend this company.

Dottie

21 de abr. de 2016

The staff is always attentive and the waiting are is pleasant and welcoming.My car gets fixed while I wait in comfort or have the use of a loaner at no charge.Plus I can usually schedule an appt within a day or so of calling.

cu

20 de abr. de 2016

I was having a problem wit with my battery... I called and was told I could come in immediately. My car was vandalized and found I needed a new battery which was under warranty period everyone was gracious and most accommodating :-) I also needed to have a AWD computer program updated as per Volvo's request and they did so at the same time to make my life easier. Thank you Volvo of Danbury

volvoowner123

14 de abr. de 2016

This Volvo dealership provides excellent service to its customers in a professional & timely manner.They are great to work with. I recommend them highly. Recent price reductions have made them more competitive

volvodriver

14 de abr. de 2016

Brought my '08 XC70 in this week for an oil change and was warmly greeted by Mike C. Mike reviewed the repair history, listened carefully and noted the unusual mechanical noises and offered possible and/or probable causes. His knowledgable, courteous, and professional manner was greatly appreciated given the age of the vehicle. I was even further impressed when he invited me into the shop to witness the worn out parts firsthand along side the technician who was very professional as well. I'm a long time Volvo Danbury customer and feel I have always been given exceptional service, a good price, and treated honestly and respectfully with each visit.

gary hage

10 de abr. de 2016

never called me back or emailed, emailed dealer twice for information on a used vehicle that was listed on cars.com, nobody called me

driver

7 de abr. de 2016

This is the second time I have worked with Volvo of Danbury. I found their helpfulness, kindness and professionalism to be outstanding. Both times, they helped me find the exact car I needed that fit my family and my budget the best. I choose Volvo for safety, but I am a pragmatic shopper therefore I choose the basic models. Volvo of Danbury still treated me like a VIP customer and I can tell they treat all customers like this. I always feel I can trust them and I know they will take care of every detail for me in the transaction. Both times, the sales were extremely easy and the salesperson (Kevin Kilroy) could not have been kinder, more knowledgable, and more thorough.

white 2004 XC70

2 de abr. de 2016

My car came up with an engine failure notice so I needed to have it serviced immediately. Mike took it right away and gave me a loaner so I could get on my way.

jluciani

29 de mar. de 2016

Recently brought my older V 50 in for excessive road noise and was relieved to find out it needed new tires and nothing else. Volvo of Danbury is excellent at diagnosing and solving the problems efficiently. Melanie, Mike, Jon, and the tech crew are knowledgable and true professionals.

pjmartinski

16 de mar. de 2016

I typically would not rate a dealership, but with the recent experience I had, when buying a 2012 certified used Volvo XC70, it needed to be recognized. -I sent and email inquiry after hours on a weekend, it was responded to by an actual salesperson , almost immediately.-The price they were asking was already competitive, after my first meeting with them and their review of my trade, they sharpened their pencils still more.-They advised me that I could pick up the car that evening, even with an outstanding loan on it and a new one to be created.-Stephanie in sales, and the finance manager were professional and efficient.Overall, amazing experience, much better than the many other Volvo dealers my family has worked with for the past 20 year!

nitzie

29 de feb. de 2016

Recently called Volvo of Danbury late afternoon on a Friday regarding a gas smell from my 2004 Volvo XC70. I spoke with Jon Cooper. After asking me a few questions, he suggested it might be the fuel pump. Since I didn't want to worry about the cost of the repair all weekend, at my request Jon provided me with an estimate. He was also able to fit me in for servicing first thing Monday morning. It was indeed the fuel pump! I was impressed when Jon took the time to ask me a questions to help diagnose the issue on Friday when I first called ... and even more so when we discovered he was correct. I've had every servicing done on this car (now 176K+ miles) at this dealership, and they just keep getting better and better! Great job, Jon and the rest of the staff including Mike Cerone who has also helped me many times in the past!

Dave

27 de feb. de 2016

The service department at Volvo Danbury are professional, knowledgeable and patient. I always feel like a top priority in a world where I have to move at the speed of everyone else.

jakevolvo

23 de feb. de 2016

Excellent service. We had an appointment and had planned to drop the car off in the evening. It began to snow and my wife was concerned about driving with the kids. Mike offered to have someone give me a ride home in the snow! Unfortunately the vehicle needed a second day to complete unforeseen repairs. I was concerned that we would be stuck at home a second day. Once again Mike came to the rescue and was able to find us a loaner so we could stay on top of our busy schedules. All the while he was courteous, patient and explained all the work that was to be performed and answered all of my questions.

mogwai01

20 de feb. de 2016

Jacob has been our salesperson for two of our recent Volvo purchases. He is smart, courteous and thorough. He makes the buying experience what it should be, straightforward and fun! Hands down great car company and sales staff.

abc123

17 de feb. de 2016

I dropped my car off on a Sunday without any appointment scheduled due to an unexpected issue. Mike was able to get my diagnosed and set up a rental car (all loaners were out) Monday. No dealer had the parts necessary but they were delivered Tuesday and then I was picked up from my home Tuesday and brought to the dealership so I could tally up. Mike was very informative and helpful the whole time. He kept me in the loop and is always super nice. Someone even played with my toddler while I signed paperwork! Love this service department!

Pat S.

16 de feb. de 2016

I literally stopped by with no appointment to ask for help with a code my local garage couldn't get specific information on. Without hesitation I was met with a "yes" and was directed to a comfortable waiting area. After a very short wait a technician sat down next to me to explain the problem, which was thankfully under warranty. The car could be fixed on the spot if I was willing to wait the 1.5 hours needed to do the job. I don't live that close to the dealership and I had the day off from work, so waiting was a fine option. Some 20 min later the same tech, Jon came back to say the part they had was defective and they would need more time to get it and install it. I was offered a "loaner" with no prompting from me and was told I could come back at day's end to pick up my car. Considering I had no appointment and I am not a regular customer (due to distance), the high level of service was unexpected and most appreciated.

elliott

29 de ene. de 2016

honest, trustworthy, punctual, and friendly kudos to john and if you need a recommendation for a good restraint talk to mike !!! stuck to the quoted price

Jiwheel

22 de ene. de 2016

I had a "check stop light warning" on my dashboard and stopped into the dealership without a scheduled appointment and was taken immediately by Mike. He handled the situation with his usual humor, good will and professionalism. The problem was fixed. If it is possible to say, I find it a pleasure to have Mike and the service team at Danbury Volvo take care of me and my car. After filling out the forms for repair, Mike asked if it would be alright to throw in a car wash! And to top it all off, the service personnel have great counter candy! In my 76 years, I have owned many cars but I have never before, enjoyed going in for service.

Justin G.

13 de ene. de 2016

Volvo of Danbury does not disappoint. I would recommend them for your Volvo service needs. Many thanks to Mike Cerone for his excellent representation of the dealership and the brand.Best regards,Justin G.

Mel

8 de ene. de 2016

Excellent service center. I've been going for several years and have always had excellent service. Recently I had a problem with the starter (car has over 130,000 miles, so the starter was beginning to wear out). Since the servicing was going to take several hours, John managed to find a loaner car for me on short notice. Most recently I had the tires replaced, and John and the service department took care of it quickly. I have trust in the people and the work and I highly recommend Volvo of Danbury service center.

JimS60

8 de ene. de 2016

Original battery finally died after 100,000 good miles. Got a jump, called in (John) for same day service, showed up 45 minutes later. They tested the electrical components, replaced the battery and had me back on the road in an hour.

eunice

8 de ene. de 2016

Took car in for service - first time getting it serviced. Conveniently dropped me off and picked me up from work. I worked with Mike. He was very helpful and patient in explaining everything thoroughly. Also very friendly and accomodating my schedule.

lovexc60

26 de dic. de 2015

Purchased our xc60 here, and all our services have been done here. Always a pleasure. Jonathan & Mike are a huge part of our good experience at Danbury Volvo

KFRoth

23 de dic. de 2015

Service department is top notch. An always-friendly staff that knows their customers by name. They are willing to work with customers on determining priority repair needs and explaining maintenance and repair work fully. They will give the best service price they can for loyal customers.

Happy Camper

17 de dic. de 2015

This is the second time we have worked with Jacob Cashel at Volvo of Danbury. We leased a 2015 S60from him a year and a half ago and just came home with our second car, a new 2016 XC60 platinum model. While the cars and safety technology are great, the staff here is even better.This dealership is friendly and helpful while also being extremely competitive.Jacob is the easiest salesman to work with, knowledgeable, helpful, and he does it all with no pressure and in a friendly gentle manner. Just a great person overall!The rest of the management are willing to work with you and made the whole process fun.The service team is also efficient, responsive and friendly. They understand how to make customers feel good about going there.

lovevolvo

1 de dic. de 2015

What an unexpected joy to work with such a professional, respectfully staffed car dealership. Jacob, in his generosity of time, honesty, and integrity made the entire process of purchasing a car a pleasure! Not to mention that the 2016 Volvo XC60 is an awesome car to drive. This is my first volvo, of what I hope will be many through Danbury only.Many thanks Jacob and Volvo of Danbury!

byronmeadows

25 de nov. de 2015

Recently purchased a used 2007 Volvo S60 from Volvo of Danbury. Service was excellent, they held the car while I came to see it, after test-driving they detailed and made any changes/small repairs before I picked it up the next week. Everything looked (and looks) great, drives great, excellent service from Mike Conway at Volvo of Danbury.

2bees

12 de nov. de 2015

Our Volvo purchase from Kevin Kilroy was a pleasure. It was a smooth transaction, from beginning to end, a low key negotiation that was much appreciated. Highly recommended.

Doc

7 de nov. de 2015

Took my car to get an oil change and they messed it up. Called Danbury volvo and they were prompt with advise and action. They fixed the problem and cleaned up the mess . To be able to have a loaner on short notice to get to work was fantastic.

Don and his Carz

5 de nov. de 2015

I recently purchased a car from Volvo of Danbury and can say that it was the best dealership experience I have ever had.I made contact by phone with Kevin Kilroy, we made arrangements to test it the next morning. Within an hour of arriving we agreed on a deal that made us both happy. This dealership is a well oiled machine! A very relaxing, pleasant environment with great people that work hard to make you right at home with absolutely no pressure. I will definitely return in the future to this dealership and ask for Kevin Kilroy to guide me through again.

GregR

5 de nov. de 2015

We have purchased many new Volvos from Danbury Volvo and have found the organization to be very professional and customer focused. Jacob C. just sold us our recent car and working with him was easy. His follow through is excellent, even after the delivery of the car. Mike C. in service is a pro who has been doing this a long time and can be technical when necessary but explain things on a level that is easy to understand. No business is perfect but the good ones fix their mistakes and make it right. Danbury Volvo makes sure their customers are happy and we will continue to do business there.

jljhkk23

24 de oct. de 2015

This is probably the best dealership I've dealt with in the last 40 years. Mike C in service provides excellent professional service and the sales experience was hassle free and refreshingly honest and straightforward. I've bought two Volvos from them in the past two years and they will be my dealer of choice for the next purchase.

QbnCgr

18 de oct. de 2015

We have the outmost respect and appreciation for all of the employees at this dealership. This is our fourth Volvo purchase from this dealer. We have always been treated with respect a d professionalism. From Kevin, our preferred sales associate to mike the service rep. We love this dealer and will continue our relationship with them.

Bruno11955

15 de oct. de 2015

Just bought my 3rd Volvo at volvo of danbury. From my salesperson Jacob to service Mike Cerone, it has been the best experience. Always quick to help and offer excellent service.

rsignore

12 de oct. de 2015

Ordered an XC90 and just took delivery several ays ago. The Volvo team dealt with were thoroughly professional and extremely accommodating. It was a pleasure working with them throughout the whole process. This is our third Volvo from this dealer in the last ten years. We kept coming back because we love the vehicles and the outstanding Service department. This is a great group to deal with whether buying a car r having it services.

jluciani

8 de oct. de 2015

I'm a long time customer and Volvo owner. I recently brought my XC70 in for scheduled service and other things needing repair. Mike Cerone was attentive, knowledgable, and courteous. I liked how well he listened, diagnosed / offered advice, and served as a valuable connection to the technician. The loaner was amazing, amenities fantastic and atmosphere positive and professional. Mike, Melanie, and Volvo Danbury know their Volvos! I will definitely be back.Sincerely, Joseph Luciani

nan2015.5

24 de sep. de 2015

I purchase the Premier Service on the vehicle. The Service dept picked up my Volvo at my work place, serviced the vehicle, washed the vehicle and returned the vehicle to my work place, no work time was lost there was no charge for the service call.

VolvoNut

19 de sep. de 2015

Had problem with battery that had gone dead. Was able to get the car started using my own battery charger. Made an appointment with Volvo of Danbury, determined they had a replacement battery and was able to get a service time the following day. Service was prompt and thorough. confirmed battery was near end of life and I had it replaced. Good timely service.Bob, Ridgefield, CT

Mark

11 de sep. de 2015

I visited the dealer once to test drive and then went on vacation for a week. I did the communication via email with Jacob and confirmed the trade in and price all through emails. We agreed on the price and I was in and out within 1 hour during my second visit. The car was detailed and all paper work was ready; very impressive job well done by Jacob and the staff there.It was a very nice buying experience and will definitely recommend Volvo of Danbury to anyone I know.

guan

2 de sep. de 2015

It is one of the best car buying experience I have had. Very good communication, fast response, courteous staff members, good price, what else do you want? Kevin, Ken and Joe made the whole process very smooth. Even it is a little bit far from where we live, I would highly recommend it to my friends if they want an Volvo. Thanks a lot, guys.

aschofield

1 de sep. de 2015

Best car buying experience I've ever had. My sales person listened to and found what I was looking for. When I arrived to pick up my car, they delivered what they promised. In fact, I was pleasantly surprised to find that I owed less than I was originally quoted.

sam23

29 de ago. de 2015

From the service desk, technician and parts department, we were treated with prompt courteous service. The loaner car was a pleasure to drive. The work performed on our car, we are very satisfied. Thank you Melanie and Mike(tech.).Steve and Ann Commisso

apraxia12

24 de ago. de 2015

I live in Fairfield CT and drive an hour to Volvo Danbury because they are just that good! Service manager, Robert Juleson is fantastic! He explains all work before it's done and after it's finished. He is pleasant and friendly. Work is completed in a timely manner. Waiting area is clean. I have been going to Volvo Danbury for 5 years and will continue to do so. they keep my Volvo S 60 running without a problem. Definitely worth the drive. Thank you Mike C and all of the people at Volvo Danbury!at

Chace35

18 de ago. de 2015

If you want to buy a car from a dealership that offers a no nonsense approach, great price and makes you feel like family go here. This was our third purchase here and it was as great as the last two. The car was ready at the time promised and the motor vehicle work was also ready right away.

David1234

13 de ago. de 2015

If you want to go to the local Circus but can't find one go visit these guys.Managed to mess up the insurance once and then the registration twice . Sales mans excuse was that he doesn't read paperwork or emails.The finance guys excuse was that he forgot to tell my wife and daughter all the numbers.The maintenance manager was the only one that was okay and kept appologizing for all the others.Will never buy from them again and suggest you look elsewhere .

T

12 de ago. de 2015

Great experience- so helpful and honest. Guided me through the process easily + stress free! This dealership takes your personal situation into account + treats you with respect. Great follow up + communication. They really want the best for you.

Satisfied Audi Owner

25 de jul. de 2015

This dealership restored my faith in car buying. I found my vehicle of choice, it was flawless, serviced by the dealer BEFORE putting it online, and ready to show. They gave me an outstanding deal on my trade, had carfaxes in print and available for the vehicle through the website before buying, dealt with interstate registration, fixed a slight vibration in the brakes during the financing process and delivered the car with a full tank of gas! Doug (salesman) and Ken (manager) couldn't have been more helpful with the whole process, the dealership was clean and professional, and everyone was polite and helpful. There is literally nothing bad I can say about the dealership, the offer great warranties for purchase to backup their cars, just all around great! I highly recommend them to anyone who is in the market.

Masscop53

25 de jul. de 2015

This dealership has restored my faith in car buying. From start to finish, the entire staff was great! The vehicle was fully serviced before hitting the lot, and had one minor issue that they fixed before delivery, no questions asked (minor break vibration). The dealership was clean and professional, and the entire experience was the best I have ever had, having bought 10 vehicles in my lifetime. I highly recommend them, and will drive the 2+ hours to do repeat business with them in the future because of their professionalism!

mschofield

19 de jul. de 2015

Words that come to mind are honesty, integrity and amazing knowledge and expertise in describing Michael Conway, and Joe the gentleman that assisted me with this process. Thanks to Michael I found and purchased a car that fit my needs but most importantly I love and Joe helped me finance it!!

MSNYC2015

7 de jul. de 2015

New to the area, Volvo of Danbury has a staff with the product knowledge and attention to detail that I was looking for. Each associate was pleasant and straight forward. Could not have asked for more.

ES

2 de jul. de 2015

I brought my car in for a service at this location yesterday and will definitely be returning. Mike and the rest of the staff I dealt with were very courteous and easy to talk to. They are friendly, honest and genuinely seem to care about the customer's experience. I will definitely be using this branch from now on.

Diana123

2 de jul. de 2015

Who likes to bring thier car in for service !?! Even if it's just a quick question!? I DO now! I can always swing by, and it's never a problem..... And mostly my new buddy Rob jumps out from behind the counter to handle the "quick fix" right then and there! I swear.. With nice guys like that, I'll drive whatever car they are selling! Way to go Rob/Volvo!Happy customer Diana K

skibble21

24 de jun. de 2015

My wife and I just purchased a CPO Volvo from Volvo of Danbury, and we're confident that we are in good hands going forward. Kevin was courteous, knowledgeable, and straightforward during the entire process. Volvo of Danbury will definitely be at the top of our list the next time we are in the market for a car.

EJRR17

22 de jun. de 2015

All staff at the Volvo of Danbury dealer were very attentive, especially Kevin Kilroy. Kevin was extremely informative and kind. He, along with the other staff, were very accomodating. There was no need for haggling. I had a great experience with everyone at the Volvo in Danbury.

scottwinslow

16 de jun. de 2015

Just leased a new V60 wagon. Ken, Kevin and the rest of the team were all super helpful, very responsive and overall couldn't have been a better experience. Recommend without reservation.

D. Harris, Weston

2 de jun. de 2015

Despite 50+ years of driving I had never leased a car. . .until now. Volvo of Danbury made the process a pleasure. And after I had driven away, when I discovered an error they had made in understanding what I wanted, they resolved this problem (at considerable expense and effort) immediately, without reservation.(i.e., the honorable thing to do!) I found the staff friendly, competent and invested in making the transaction an excellent one. And it was!

Linda

28 de may. de 2015

It is always a great experience brining my car in for service. Mike, Rob and the entire staff are a pleasure to deal with I would recommend them in a heart beat

nickessie

28 de may. de 2015

I found the exact used 2012 MINI S Countryman ALL4 I was looking for on the Volvo of Danbury website. The only problem was I live in Buffalo, NY. The sales team was extraordinarily helpful in making my dream a reality - here's looking at you Jacob, James, and Joe - and made the long-distance car buying experience a great one. Each gentleman was friendly and fantastic to work with and made the 7.5 hour train ride to Connecticut worth the trip.

MaryV

19 de may. de 2015

I just brought my Volvo S40 in for its 68,000 mile tune up. Mike Cerrone and team at Danbury Volvo continue to impress me. Perhaps this is why I choose to drive 55 miles one way to have my car serviced! This is the 2nd car I have purchased from them and now I am spoiled. I have never seen a dealership that continues to go above and beyond the call of duty long after you sign on the dotted line. This dealership shows the rest how it should be done! Kudos to Mike, Rob and team for always making it fun!

VAG_guy

18 de may. de 2015

I purchased a used vehicle a few weeks ago and was very satsfied with the process. My salesman was polite, laid back and did not push me at all. I needed some follow up work done post delivery and even though we played phone tag for a couple days it was taken care of promptly.

boodles1

17 de may. de 2015

Quick and courteous!!!!!!!!!!!!!!!!!Saw what we wanted and bought it.Easy as going to the grocery store, yet, you are buying a car.Volvo is a great auto and kevin was a great salesman.

Elementfmfl

14 de may. de 2015

Service department went above and beyond. Not only fitting me in as a walk in, but made immediate arrangements to have my vehicle repaired. Mike has been the best service adviser I have met.

longhauldriver

12 de may. de 2015

Kevin sI bought a 2012 xc 70 cpo and got a fair price for my trade in. The new car was delivered as promised in like new condition and my trade in inspection was routine without any surprises.

Kathy

7 de may. de 2015

Very professional atmosphere. I am very pleased with my 2012 Honda civic that I purchased there. They gave me an amazing deal and the car was in mint condition. I dealt with Kevin, he was exceptional. He and the other employees made buying my first car a very easy task.

Vineyardguy88

28 de mar. de 2015

I purchased a used vehicle here and went only based on cost. They gave me a very difficult time fixing a dent in the car that was promised to be fixed. They tried to switch their words after the car was purchased but the manager had written on the purchase agreement that the debt was to be fixed; it was only when I went back to pick up the can and show them the bill of sale they signed and told them I would have my attorney contact them that they decided to fix the dent ($1800 quote to fix per. Volvo of Danbury). When I picked up the vehicle you could tell whoever fixed it didn't know how to line the body up with the bumper and its obvious it was repaired on that corner panel. Very choppy work. I would not recommend and I doubt after the games I will ever return for another vehicle.

Susan

24 de mar. de 2015

Overall, I have been very pleased with the purchase of my 2008 XC70 Volvo wagon. The friendliness and professionalism of the folks I dealt with was refreshing. I hope to own this vehicle for many years to come and would recommend your establishment to others.

BillBrimmer

7 de mar. de 2015

I went in for routine maintenance for my 2010 S 80 T6. As always, Rob and Mike are friendly and professional. They discovered an additional piece of work that needed to be done and I still got out in a reasonable amount of time. Rob explained it to me throughly and it was covered under warranty.The car was washed, which I appreciated since we have had bad weather. I trust this dealership.

Nicole 516

27 de feb. de 2015

Robert Lollie and the whole service team are the best ! Professional, courteous,efficient and welcoming. Thanks for the years of great service. I would never go anywhere else !!!

jw

26 de feb. de 2015

I really appreciated the courtesy and respect I received before during and after the purchase. after I payed and left with the vehicle they are still there for anything I need. they walk that extra mile to make their customer's happy

Nyates77

29 de ene. de 2015

I had the best and friendliest experience at Volvo of Danbury. I was a little unsure of what car i wanted. I gave Kevin my price range and helped me with the help James to purchase my awesome car. From Ken to Kevin to James, everyone was amazing and made me feel very comfortable as a woman car shopping on her own. I will send as many customers as i know to buy a car from you guys. You guys rock!!!!! Wonderful experience for a New York Gal purchasing a vehicle from Ct.Thank you all!!

MikefromCT

24 de dic. de 2014

Many thanks to Melanie and Rob for arranging with Cadillac to get an extra key for the pre-owned Cadillac CTS I purchased at Volvo of Danbury. When I picked up the car I was certain once I drove away my request for a second key would be forgotten. I was immediately contacted the next day by Melanie and the service manager Rob helped arrange payment for the new key and programming. I could not have been treated better and felt like my business is appreciated, even though I did not buy a Volvo! I will recommend Volvo if Danbury to anyone in the market for a car, new or pre-owned.

paul53

6 de dic. de 2014

This is a wonderful dealership, but it's the service department that keeps us coming back. They are as good as it gets; warm, friendly, knowledgable, always willing to go the extra mile to help out a customer. Can't imagine having our Volvos serviced anywhere else. Mike, Rob and Robert make a great team that really care about the customers! 5plus stars in my book!!!

alinawoz

30 de oct. de 2014

Kevin Kilroy was friendly ,professional and provided all necessary information about my new car buying options. Made all paper work really easy. I'm very pleased with this dealership.

Danna313

17 de oct. de 2014

Rob Lollie and his service team were friendly, professional and provided excellent service!! I was kept well informed of the work performed on my car and whether it was needed or not. I'm extremely pleased with this dealership and service dept!!

deediana

3 de sep. de 2014

They went beyond what was expected to have my car serviced even after the warranty was just up. I have never had any bad experiences with them.

pelzman

19 de jul. de 2014

at 179k miles took car in for oil leak they replaced cam seals and timing belt ($1100) still leaked. went back 1500 miles later with the same leak and they informed me we needed a new head gasket ($2700) and was not worth fixing. the car had 181k miles. took to a private Volvo specialist and they replaced the cam seals ($400) no leaks 200K miles

Nicole 516

17 de jul. de 2014

Rob Lollie and his service team provided me with outstanding service again! friendly,professional,and punctual !Great service and great prices!!!I would never go anywhere elseThank you!!!!

lc2511

15 de jul. de 2014

On my way out of town and my tire light came on. Volvo of Danbury was the closest service center. I explained my problem and my time crunch. With out missing a beat they rushed my vehicle in and with out hesitation repaired my flat and got be back on the road. First Class Service all the way!

againstthegrain53

15 de jul. de 2014

I sent my daughter in to service my XC60 and Rob and Mike were so gracious and understanding that I cannot thank them enough. My daughter was made to feel comfortable and respected. They thoroughly explained the service work being performed and set her up with free Wi-Fi and a nice cup of tea ! My car is fixed and I can know I can feel confident when sending my daughter to service my car that she will be treated well. Thanks guys ! You really are terrific and I am telling my whole family.

reds6619

15 de jul. de 2014

I have been a life long Volvo owner for thirty plus years. I have had my Volvo's serviced all over the United States and thought I had experienced the best service Volvo dealer have to offer. Recently while traveling through Connecticut my car died forcing me to be towed to the nearest Volvo dealer. Fortunately it was Volvo of Danbury. From the moment my call was received by Rob Lollie I knew I was in good hands. His professional demeanor and urgency to my situation had me back on the road in two hours. Its not often these days to find a business that takes the customers needs first and foremost but Rob Lollie and his team understand "True Customer Service".Thank You Volvo of Danbury!!!!!!!!!!!!!

Naylor

15 de jul. de 2014

The staff and service advisors are always friendly, helpful and courteous at Volvo of Danbury. They are considerate of costs, my time.and are genuinely eager to solve my problem. It's a pleasure doing business with Volvo of Danbury!

tfetto

2 de jul. de 2014

It took 12 years to build my trust and loyalty towards Danbury Volvo and 3 Volvo's later, yet only 5 minutes to lose my trust and faith!! After my 50K service, Rob Lollie, Danbury Service Manager told me that my 60K would be complimentary due to my being charged erroneously in the past and because I am a "good and long standing customer." Rob told me that I would be "unable to take my car without paying my bill", but that, "I can take a loaner and go home to check my notes." I have paid ALL my bills in the past! That is the trust and loyalty I get from Danbury Volvo. Rob Lollie has conveniently forgotten his words. Goodbye Volvo!!!

BillBrimmer

21 de jun. de 2014

I bought my Volvo S80T6 here. This was my first service visit and I am pleased with the way I was treated and the work done. Mike, the Service Advisor was very clear in his explanation of work done. They washed the car, which was an added bonus!

Carol M

29 de may. de 2014

Tucker was knowledgeable, friendly and professional. He was able to get me out of my lease and into a newer model seamlessly! This is my third Volvo; I feel safe and comfortable in my S60. It has always been a pleasure dealing with the entire staff at Volvo Danbury!

Arlene

29 de may. de 2014

I felt the need to come here to commend Volvo of Danbury for their professionalism. In my past experiences with car buying, I always felt intimidated shopping alone for a car because I felt that I was going to be taken advantage of. So I walked into the dealership a little apprehensive. I was immediately put at ease by the friendly welcome and laid back approach of the salesperson, Tucker. He was patient with my never ending questions and really helped me to better understand the car I was interested in. The car was ready when I arrived on the scheduled day of delivery, and I was driving away in no time. So once again, thank you Tucker for not only changing my perspective on car buying, but also for selling me a car that I absolutely love!

Corin O.

29 de may. de 2014

Having worked in the automotive business for years, I know what goes into selling a car or truck. I understand that the dealership needs to make money, and that the customer wants the best and lowest price possible. With that being said, I truly enjoyed my car buying experience at Volvo of Danbury...with great thanks going to Tucker. He made what was a dreaded task, quick and pain free. He was open and honest, and had a ton of patience. I absolutely love my new car (S60) and will most definitely recommend any of my friends and family to Volvo of Danbury. Be sure to ask for Tucker!!

mizjtr

29 de may. de 2014

I had a great experience purchasing my car at this dealership thanks to the incredible help I received from Tucker. He was very knowledgable and easy to talk to! I highly recommend buying a car from Tucker because he makes it a stress-free experience.

Joe S.

29 de may. de 2014

I Recently purchased a car from Volvo of Danbury. Salesman Tucker McFarlane was very helpful, knowledgeable and a pleasure to work with! Tucker along with all the staff make you feel at home, and make the car shopping experience very easy. I highly recommend Volvo of Danbury and Tucker to all my friends!

ElenaPelepako

29 de abr. de 2014

One of the best service teams. Always helpful and friendly. Always cheerful and ready to answer any questions I have and always very accommodating. Would def recommend this service center to others.

GKRiter

5 de mar. de 2014

Very Professional and helpful. I have purchased 5 vehicles from Volvo Danbury and have had a very positive experience. During these years, the service department has handled issues without any problems. I would recommend Volvo Danbury to anyone.

milkellogg

14 de feb. de 2014

My car was towed in on a Tuesday. I received a call from Rob on Tuesday around 430 and he informed me that they hadn't looked at the car but would on Wednesday and I would have my car back. I joked about snow coming on Wednesday and he assured me that Volvo would only close if a blizzard hit. On Wednesday no one had contacted me so I reached out to Volvo. That's when I was informed that my car wouldn't be looked at. I had to speak with Rob who said ok they will take a look at it. Got a call that I needed a new battery for $356.00. Ridiculous. My husband ran out in the snow and bought a battery for $100.00. At the end of the day I was notified that I wouldn't be getting my car back till Friday so now I went out in the snow to rent a car. On Thursday at 5:20 pm I received a message that my car was ready but they close at 5:30. I would be able to pick up my car with the sales department. When I got in the car the low tire pressure light was on. I spoke with Carly who informed me yo drive the car a couple of miles and the light will go off. When now its Monday and the light keeps going on and off. All I am told is to fill the tire with air. My light was not on before my visit and my tires are only a month old. Thanks Volvo for charging an arm and a leg and messing up my tires. I really need to go to MK Volvo instead.

sandy

9 de feb. de 2014

Service is outstanding. Personable and prompt. Kept informed of progress, and contacted with any issues regarding cars being serviced. Delighted to get car washed as part of service. Great job!

ThomasCunningham

29 de ene. de 2014

Have dealt with Volvo of Danbury since 1996 and their service has been excellent, and that is one of the reasons I continue to buy Volvos. The whole staff is a pleasure to work with and the quality of their work is great. Have put on over 400,000 miles on three cars thanks to how well they have been built and are maintained by Volvo of Danbury.

MAALP

14 de ene. de 2014

My 10 yr old Volvo V70 needed extended work as well as a regular service. Mike was great keeping me informed as to the progress of the work and even arranged to have the car delivered to my driveway when I coudn't come and pick it up.I will always use this dealership for service.

cusatos

10 de ene. de 2014

The customer service and mechanical service are always excellent! The atmosphere is friendly, supportive and helpful. Not busy or pushy at all. Will continue to use the Danbury Volvo Service Department as long as we own a Volvo.

Mike

8 de ene. de 2014

Very helpful internet department, all questions got answered

Shannon

24 de dic. de 2013

I purchased my S60 from Volvo of Danbury and had such a great experience- they really know thier stuff - Ken and Tucker were warm, friendly and accomodating to my crazy schedule. I am not your typical buyer - I am in the sales business, so a bit jaded! Well, they blew me away with thier customer service! I have sent family members and friends to them who had an equally fantastic experience. I was recently in for my first service and Mike Cerone in service was outstanding - this dealership has it's focus on customer service and the employees really seem to love thier jobs and it shows. I would recommend them to everyone ! I Love my Volvo !

Tom

21 de dic. de 2013

Volvo of Danbury is a great place to buy a car. They have a great selection of cars, I bought a new S60 but they had many used cars to offer also. Lots of easy parking, clean and organized. The Staff is very friendly and accommodating. My salesperson Kevin made buying my New Volvo so easy and fun. From the manager Ken to the finance person they put a great deal together for me. I couldn't be happier!

spellegrino

4 de oct. de 2013

We have had our Volvos serviced at Volvo of Danbury since 1998. We are satisfied with the quality of their service, their flexibility with squeezing us in when we have an emergency repair, and their ability to diagnose the problem and fix it the first time. Volvo is positioning itself as a premium manufacturer and this service department works very hard to provide the level of service that you would expect from such a brand.

Janettheplanet

26 de sep. de 2013

The customer service here is incredible, I can't say enough good things about this dealership, and especially the service department. Everyone here is very friendly and are always trying to exceed my expectations, which they definitely did. Well done Volvo of Danbury, you made a life long customer.

JETSURF

17 de sep. de 2013

I purchased a certified used XC70 from Volvo of Danbury via the internet. I was exceptionally pleased with the professionalism and customer service they provided. Kevin Kilroy was the salesperson I dealt with primarily, and he was excellent. Kevin assisted me with all that was needed, and coordinated the shipment of the car to me in Florida. Well done by all, and especially Kevin!

ecasullivan1442

3 de sep. de 2013

I had a tail light burn out and when I called to get it fixed, they were extremely friendly and helpful. They offered to fix it that very day. When I arrived at the service center I was politely greeted and the service was prompt. During my brief wait I enjoyed a cup of coffee in the waiting area which was very clean and the service manager was available to answer my questions. The defective bulb was replaced free of charge and I was on my way!

ramzinassar

6 de ago. de 2013

We have had our 3rd XC70 serviced at Volvo of Danbury for many years; they know the cars superbly well and are pretty accurate in diagnosing issues and resolving them. The past few times we have had scheduled service, there were residual issues after my wife picked up the car. Mike Cerone and Mike Desanzo are top notch customer service folks - they immediately tended to the issue and resolved it while offering a free loaner and pick-up / drop off service of our car. We will continue to take out Volvos there no doubt.

aic-mac

19 de jul. de 2013

Mike Cerone is the best service rep I've ever worked with. If you ever lose Mike, you lose me and I'll go back to buying Mercedes.I have two complaints:1. I've bought three Volvo's from this dealership combo, for over $120,000 in total, in the last 12 years. I've taken each of them for every servicing to you. Never bounced a check. But when I came in earlier this week, for a $63.28 service charge, I still had to show my driver's license when I wrote a check. THAT'S ABSURD!!! Not Mike's fault, obviously - he was a little embarrassed - but dealership management might want to take a harder look at the way it treats it repeat customers, if it want's them to "repeat."2 - This is the third time I've tried to write a "review" using this website. The last two times, as iT did today, it let me write the review, then asked me to "log in," which I did. It then went back to the beginning and made me write it over. The last two times I got frustrated and just quit. This time I stuck it out and did it. Either get this site reprogrammed to be more "user friendly'" or stop using it!

QbnCgr

17 de jul. de 2013

I have purchased three new Volvos from this dealership and have nothing but praises for their establishment. They have treated me and my wife with the utmost respect and professionalism from the sales department to the service department. Their chemistry and willingness to work towards a common goal, "Costumer Satisfaction" is unparalleled. Keep up the good work!

ecdjck3

4 de jul. de 2013

Excellent service evolution! Rob helpful in his communication with us about what items needed to be attended to and in updating us on time of completion.

bill.geller.73

6 de sep. de 2012

As soon as we stepped into the dealership, Kevin was very warm, welcoming and engaging. He seemed genuinely interested in our lifestyle as a whole; not just as it pertained to buying a new car. Moreover, he was a veritable treasure trove of information about Volvos from the most obvious tidbits, all the way down to the most miniscule minutiae. He was very honest and open with as about the (very few) "cons" about Volvo ownership, in addition to all the "pros". The pricing he presented us with was very fair, and he explained the methodology behind the very transparent and clear pricing with great care, patience and in great detail as well. No question was "too stupid" or "too blunt" here was a man who not only had seemingly boundless knowledge about the high quality product he was selling, but an authentic belief in its quality, integrity and pedigree as well. Overall, Mr. Kilroy was a pleasure to deal with, I would not hesitate one bit to recommend him (and already have) to my friends, co-workers and colleagues presently and into the future. We look forward to purchasing our next Volvo from Kevin!

deaconjj

28 de jun. de 2012

Had a wonderful experience buying our CPO Volvo xc90 with Kevin Kilroy at Volvo of Danbury. Friendly, understanding, accommodating, and even helped beat our best loan rate. Definitely recommend!

Elliottvolvo

7 de jun. de 2012

I have always received great service and feel the service reps are honest and working on my best interest. I would like to bring my land rover to this repair also. Everyone is very courteous and pleasant taking time with each customer

John Chrystal

2 de jun. de 2012

Mike Cerone is the best Car Maintenance manager that I have ever worked with.Both the sales and service wings of this dealership are run in a very professional manner.

Npolletta

5 de may. de 2012

I felt very comfortable from the moment I walkedin the service door, being immediately greeted with a 'good morning' by Mike. After we discussed the reason for my visit, mike offered me coffee and suggested I sit in the waiting area. Mike checked in with me a couple of times during my wait and when my car was service was complete, he sat across from me and explained everything that was done. I was extremely satisfied with the customer service I received from Mike. He truly was a polished professional!

sencap

3 de may. de 2012

Mike Cerone in the Service Department is always extrememly accomodating and helpful. We always get an honest appraisal from him and the others in the department, and he is always friendly and willing to work around my schedule, when needed. I highly recommend the Volvo of Danbury Service Department.

aic-mac

26 de abr. de 2012

Bought our third Volvo from this dealership JUST so we could have Mike do the sevvicing! Can not recommend this service department too highly! Sales department was equally wonderful.

Mikegiambalvo

24 de abr. de 2012

Kevin was very professional, honest and straight forward. Great to work with. Working with Kevin was a very wonderful, fun and rewarding experience. The process was quick and stress free. I drove my wonderful Volvo off the lot three days after discovering her on the website.

Frank Rico

14 de abr. de 2012

Our salesman,Kevin,was as professional as any I've have ever encountered and the service staff was not only service oriented but always willing to explain.

fleuri

6 de abr. de 2012

We purchased our used 2007 Volvo XC70 from Danbury Volvo. The sales and service are exceptional. As our vehile approached 135K we have found the service to be excellent due to the excellent staff and service professionals. It also helps that they have loaners. My only message is to the Volvo PRESIDENT and HEAD DESIGN TEAM. If you want to keep selling cars you need to make them ALOT MORE FUEL EFFICIENT! My next CAR may not/at this time WILL NOT be a volvo unless we SEE MAJOR IMPROVEMENTS IN PARTS COSTS AND FUEL EFFIECIENCY. Also, get your ENGINEERS TO DESIGN A CAR WITH NO MORE BLIND SPOTS - instead of ridiculuos 1300.00 sensors on SIDE MIRRORS. Do the Volvo Brand a favor and get your TEAM ON IT. WE are educated comsumers and the competition is showing VERY TEMPTING OPTIONs.MTC-my two centshappy easter/passover

jab2455

26 de mar. de 2012

Had a rear brake issue with my certified s80. I needed to have my car fixed right away on a Monday morning - no appointment. I expected to be put off or told to come back Wednesday, and I did not want to risk driving it. Rob, my serivce writer was great. He understood my sense of urgency and worked with the technicians to get me in and out quickly. These guys are great to deal with - Fast, Friendly and they understand good customer service. Give 'em a try.

AdeleAlonso

20 de mar. de 2012

Everyone at Danbury Auto is incredibly helpful. I have been going there 9 years and they are like family. They always explain clearly what was done and how it will help the car

stimola

17 de mar. de 2012

While i can buy my Volvo's at any dealership (we own two), i choice this dealer because of the service that they provide. i like that we can get a loaner car if the service is long and that i can wait in a nice comfortable environment if the service is short.

den46volvo

15 de mar. de 2012

This visit to Volvo of Danbury was for the scheduled 120,000 mile service on my 2004 XC70. This is an extensive service visit and the technician found additional items that needed work. Mike Cerone let me know what was covered on the 120,000 mile service on my prior scheduled service visit and the additional items found were either already known by me or expected (normal wear). Everything was explained completely by Rob Lollie or Mike Cerone, as always.I bought my Volvo at Volvo of Danbury and have used their service department for my cars scheduled maintenance since new. I've known Mike Cerone for years. He knows me and more importantly my car. Mike, Rob and Mike DeSanzo (the Serv Dept Mgr) provide exceptional customer service.My Volvo (with 120,000 miles) runs like new car. Part of that is because "its a Volvo" and the other part because of the service I receive at Volvo of Danbury.

ronald paulson

14 de mar. de 2012

I had an issue that concerned me, but no appointment. They got me in, and Mike Cerone calmed me down,( a usually difficult task), and within one hour my car was ready, and completely fixed under warranty, allowing me to attend to some important prescheduled matters, without being totally thrown off schedule. VERY much appreciate my treatment, and the job was done properly.

Jen Glueck

12 de mar. de 2012

I brought my car in for, what I thought was one of the "big services" but Mike took the time to check my car history and let me know that it wasn't in need of a service just yet, all it needed was a an oil change.I appreciated his honesty and while I was completely embarresed that I wasted his time, he couldn't have been friendlier about it.Mike Cerone is a great asset to your company.

kgumeh

11 de mar. de 2012

These guys are dishonest I will only have them do warranty related service . Anything else is likely to be both overpriced and even unnecessary. In short, they tried to sell me $1400 of service that was not required. They details are below:After taking our car in for scheduled maintenance we were told that our front brakes were at 1mm (out of 10mm) and needed new pads & rotors ($729) and rear pads ($220) as well. In addition Mike Desanzo said we needed a transmission flush for $345. I had Firestone service (2 miles away) give me an estimate for the transmission flush that came to $150. However, Firestone said it was unnecessary (as it would be part of a regular service in 5k miles) and that our front brakes measured 6mm so no service was yet required on them or the rear brakes. The moral of the story is: go to Firestone to get better prices and honest feedback on the status of your car.

tractor42

10 de mar. de 2012

I have purchased three volvos at volvo of Danbury. I have been inpressed by their service dept, by their salespersons, also being pleasantly greeted by the receptionist. The cleanliness and prompt service is also a plus.

hredd

9 de mar. de 2012

Both Mike Cerrone and Mike (service Manager) have always been very friendly, accommodating and informative. I never feel rushed when things need to be explained. I have recommended this dealership and service department to other friends. We have been Volvos owners since the 1990's and currently own 2 Volvos. No doubt that both Mike's do a great job!!!!

soguma

9 de mar. de 2012

Brought in the car before 10am for service. There is no communication until I called to find out the status of the car at 4:55pm. It turned out that it was over night'er. The service department should have better communication with the customer.

ddksk

7 de mar. de 2012

My salesperson, Kevin, made the new car buying ordeal a pleasure. His product knowledge and no pressure sales approach is second to none. If you want a seamless great car buying experience go to Volvo of Danbury and ask for Kevin.

audrienne

6 de mar. de 2012

The entire service team at Volvo is friendly and accomodating. Mike C goes above and beyond consistently! Very pleased with service: not so much with the Sales , purchased my car at another Volvo

TonyVesq`

4 de mar. de 2012

Mike did a great job. He reviewed the problem, ordered the part and had the serice guys perform the work. The Car was ready when promised.

dmarrese

4 de mar. de 2012

I've been a customer of Volvo of Danbury for over 12 yrs (since Mill Plain days). Their service and quality of work is excellent. Support from the whole service team has always been great. As I have told the ownership many times, it's the quality of service from people like Mike Cerone and team that keep me coming back especially given my vehicles are post warranty.

spellegrino

4 de mar. de 2012

Volvo of Danbury has been servicing our Volvos since 1998. They have a lot of experience with these cars, both brand new and high-mileage vehicles. We have had no issues scheduling routine service. I am out of town quite a bit and it is comforting to know that if my family has an emergency with one of our Volvos, they can take the car in and usually get it fixed in the same day. If not, there is usually a loaner available or they will make arrangements for a rental car. They do quality work, but if there is a problem they will make it right. As a long term customer, we have gotten to know the service advisors, especially Mike Cerone, the service manager, Mike DeSanzo, and some of the technicians very well. They are great people who care about customer satisfaction. We would recommend Volvo to anyone who wants a premium automobile and Volvo of Danbury if you want the premium customer care that should go along with it.

isabelpasache

4 de mar. de 2012

Every time I bring my car for service I get the best out of it. All the employees are exceptional. Especially Mike Cerrone knows me by my name. He is very pleasant and professional.

leelou

2 de mar. de 2012

I have always been treated with respect and friendliness. Volvo of Danbury has been very accomodating with loaners and fast service on my car. I did not buy my car here but the other dealership in my area was lacking in the quality of service, so I switched to Danbury and am very happy I did.

mslrn

1 de mar. de 2012

Appointments are readily available on the day/time I request. Problems are explained and at times, if appropriate, options are given to me. The staff are always friendly and my auto is serviced in a timely manner. Even though I pay a bit more for service at the dealership, I trust the quality and integrity and that is important to me.

robbang

1 de mar. de 2012

Working with Kevin Kilroy during this sale was a pleasure. Far and away the best car sales experience that I have ever had. Easy, real, and very low pressure. A pro who understands the right approach. Looking forward to seeing how the service end holds up.

ploch

1 de mar. de 2012

They are always friendly and ask detailed questions regarding the issues and do a thorough job of servicing and testing before returning your car to you. This is a professional dealership, always immaculately clean and offers world class customer care. I have not a single complaint over the last several years of doing business here. Carol Maiolo

juliatunderman

29 de feb. de 2012

I have been working with Mike Cerone in Danbury for a number of years and he always is very friendly and goes out of his way to be helpful with any number of problems that I have had with my various Volvo's. He is always a pleasure to work with!!!!

Abharrington

28 de feb. de 2012

I had a very positive experience with Volvo of Danbury. Mike was very friendly and told me what to expect and the time frame. Was offered coffee. My car was ready in the time promised and Mike went over everything done with me.

Joe Kasinskas

28 de feb. de 2012

I have purchased 4 Volvos from this dealership.I still own 2 and all have beenserviced there.Mike Cerone Service Advisor knows his business.He is always professional,courteous,and obviously has 100% CUSTOMER SATISFACTION as his goal.Mike's GREAT SERVICE keeps me coming back to VOLVO of DANBURY.

kmoker

27 de feb. de 2012

Mike Cerone is one of the best service managers I've ever worked with. He attentive to detail and very customer service focused. I will recommend all my friends who have Volvo's to see Mike.

jpligos

27 de feb. de 2012

I have purchased 5 new Volvos from Danbury Volvo starting with a 1991 940. I currently own a two 2001 S60s and a 2011 S80 and have all of the servicing done there. Mike Cerone is one of the best service consultants that I have ever interacted with and is the main reason why I continue to have a relationship with Danbury Volvo.

kgschwind

23 de feb. de 2012

Great service. Work was performed in a very efficient and timely manner. Knowledgeable and friendly staff. Pleasant waiting area. Would recommend this dealership to others for Volvo service.

bcieniawa

23 de feb. de 2012

no run around. True to their word which is refreshing when dealing with an important investment such as a car. Atmosphere is friendly & not intimidating.

MaryVeronica

22 de feb. de 2012

I actually travel 55 miles to go to this dealership when I could go to another Volvo dealership that is 20 miles from my home. I have purchased two cars from them and will continue to do so. They are the first dealership I have dealt with that does not forget about you once you sign on the dotted line. They go out of their way to make the buying and servicing of one of their vehicles a pleasant one. I highly recommend this dealership to anyone thinking of purchasing a Volvo.

cscarpati

17 de feb. de 2012

I was shopping for a new volvo s60 t5 over the internet / phone as I just had surgery and was unable to leave my house. My contact with Volvo of Danbury started with filling out the request for quote form on their website. My inquiry was quickly followed up with a return email that which began the sales process. From the first phone call up until the time I actually made it to the showroom to pick up the car my salesman, Horace Earle was outstanding. Despite conducting business over the phone, Horace did not once give me the standard "hard sell" and treated me as a person, not just a voice on the other end of the phone. In fact we went back and forth a number of times on different models, options, pricing scenarios, etc. I was frankly amazed when he returned quotes for me that were below what I had originally asked for just to ensure I understand all the pricing / feature options, from low to high. (note, this I still went with my original option which was the mid tier option). it should be noted, I was also looking at Audi, BMW, Mercedes, and a Subaru. In each of these cases, the salesmen on the phone pressured me to come in despite me informing them of my inabilty otherwise, were inflexible with pricing and options, and gave me the standard "we really prefer to talk in person" or "the cars are moving, so you must come in soon...."Overall, my experience was stellar - the best of my car buying experience to date! The sales process was conducted with honesty and I never once felt I was being taken advantage of. In fact it was so positive, I am now considering upgrading our 09 Sienna for an XC90. Kudos to Horace and Volvo of Danbury. You certainly earned my loyality.....

spryan

16 de feb. de 2012

Mike is great to work with. The service from Mike is why I purchased a second Volvo from Volvo of Danbury. Additionally, the waiting is nice and easy to get stuff done while waiting for services to be performed.

gkaiser

12 de feb. de 2012

We have two Volvo's in our family. We have used Volvo of Danbury exclusively for both purchase and service since moving into the Danbury area 7 years ago. Our experience has been nothing short of excellent in every respect.Our sales representative, Kevin actually made buying a car a pleasant experience. There was not even a hint of gamesmanship or high pressure sales tactics during the negotiation and the ultimate price was very fair.The service department at Volvo of Danbury is also deserving of praise. All routine services, as well as repairs on our 1993 Volvo, have been performed expertly, timely and professionally. The service manager, Mike is always able to accommodate my busy schedule and has been great at providing me with a loaner vehicle when needed. I would also add that in my experience the service department has excelled at making the diagnosis and repair the first time without the need for a return visit or second opinion.Overall, my experience with Volvo vehicles and this dealership in particular could not be better. I would highly recommend Volvo of Danbury to anyone interested in purchasing or servicing a Volvo.

ronald paulson

17 de ene. de 2012

I picked up a 2012 Volvo XC70 Turbo today, and thought it would be helpful to others to relate my experience. The purchase of a new car is usually stressful in nature. Many dealerships engage in practices that cast them in a negative stereotype. To complete a transaction that was completely devoid of those characteristics was a tremendous help. The specifics are as follows: The car was a special order. During the waiting period I drove my trade-in vehicle without mileage stipulations. I had to postpone the pick-up after the scheduled delivery time. Upon picking up the car, no attempt was made to alter the deal in any way, nor were any previously agreed upon numbers changed. Everything went as smoothly as one could want, and they even issued me a check due to an overpayment for the registration. This is a true story.