j quigs

6 de mar. de 2021

This is our second purchase with Volvo Cars Midlothian and we couldn't be happier. Alan Ells and Josh Griff provided us with a professional, personal, and relaxed experience. We had a budget and they worked hard to stay within it. This is not your typical car buying experience and we highly recommend this dealership to anyone looking for a new/used vehicle. Mike Gordon also did a great job and provided us with great service.

Lana Selvidio

16 de mar. de 2021

Bought a Van from them and had a great experience. Dealt with 3 people while there and all were great to work with. Sales manager greated us at the door and had a salesperson work with us, salesperson was attentive but not pushy answering the questions we had, set us up for a test drive, setting up to assess our trade in. The finance guy was great too, explaining the options we had, even though we were paying cash for the difference it was great to have our options explained. Overall a great buying experience.

London Lyle

16 de feb. de 2021

I absolutely had the best experience I could have at a dealership. This was by far the most wonderful set of people. Honest and friendly. 10 out of 10 recommend this volvo dealership!

sacrificea2z

16 de mar. de 2021

Hi Chris (salesman), I appreciate your approach! Want to thank you for being patient and kind. Your manager (Chris) came across as rude, disrespectful and loud not only to us but to you in overriding how you were working it out. He could've said the same thing in much respectful manner. If you were new, he needed to train you and give you a chance to start and end with customers. He barged in, collected the papers on the desk, made loud statements that all heard and kept being loud as we were walking out and was yelling in the parking lot too. My husband kept saying that this was not the way to deal with customers and he kept sarcastically throwing offer across the lot. This is not the way to deal with the customer. He should have been sorry that we were patient while you were retrieving information from him. Really speaking of all the 3 cars we saw that day, We liked your Prius the best, both interior and exterior. We too needed a chance to see what else was out there. I think we have a right to do so. We made a decision that same afternoon. Nothing against you Chris (salesman), but Volvo Midlothian just lost a customer. I wish you could take up this text to other managers and ensure that some other customers don't encounter this issue and not feel discriminated against. We wish you all the best Chris! You seem like a nice person and God bless you! Gifty and Thomas

Thomas M J

15 de mar. de 2021

Myself and my wife visited to get a used car and completed test drive in Volvo midlothian. sales manager Chris assigned responsibility to salesman Chris. He was quite humble and clearing our questions and doubts in consultation with finance and sales manager. When we asked for round figure $ 13500, sales man approached sales manager Chris, he came and talked to us very insulting way...and we just came out. Then he came out and offered $13000/-...it was so humiliating and insulting. We are from another country, we hope nobody should get such an insult. If cctv is there you can watch how we both left...