Harold James Roy

24 de nov. de 2014

best ever experience, I have purchased a lot of cars but it has never been so easey.

John Wuthrich

5 de nov. de 2014

Service department friendly and showed confidence in solving our problem

Charles Timothy Bowman

31 de oct. de 2014

The dealership had the car ready when expected. They found an additional rebate for us. They also spent much time explaining all the great features of our new car. Excellent service

Chester Sassman

31 de oct. de 2014

I scheduled my appointment on line but they told me that they do not schedule appointments on line, I have call them on the phone. Why is that?

Valued Customer Cook-MFS, Inc

13 de oct. de 2014

As long as the Von Der Au organization continues it's professional way of business they will continue to prosper.

E. E. Berndt

1 de oct. de 2014

I don't fill these every time because I rate Vonderau Ford with the same highest rating each time. Thanks for the Excelent Service and Friendship you Always present toward me.

Raymond Frank Mach

22 de sep. de 2014

Friendly and courteous employees of Vonderau made our purchase very easy.

Carol Hartman Debord

17 de sep. de 2014

Ford Edge. Very good salesman, friendly and helpful.

Lileete Ilse

3 de sep. de 2014

The service department did not fix the shift to park issue or error message or the front driver plastic fender. It was two out of three things I took it in for. The other was a recall so I'm hoping it was fixed. I have to bring it back on Friday.

Lynn Fucik

2 de sep. de 2014

Everyone is friendly and helpful...

James Edward Langley

2 de sep. de 2014

Staff was very helpful and easy to work with. They worked around my schedule and made sure everything went smoothly.

Gabriel Joseph Kulhanek

29 de ago. de 2014

Everything was fine.

Terry Mosier

28 de ago. de 2014

Service was great like always. However, about 20 months ago I had the fuel pump and fuel module replaced, which turned out to be the same problem the check engine light was showing this time. Last time when the shop performed this replacement (which required fuel tank removal and re installation) the fuel filler line was pinched and would not allow to add fuel to the tank. Fortunately, I had only gone to Buccees to get fuel after I left the dealership, so I took it back and they corrected the problem.This time when I was told the same repair was going to be made, I specifically told Billy to make sure the fuel filler hose was not pinched when the tank was reinstalled. Since the truck had be fueled before taking to the shop, I didn't have to fill it when I left. Yesterday, I stopped at Walmart in Port Lavaca to get fuel and nearly got my feet and shoes a gasoline bath. Only $0.07 worth of fuel went in and back flowed out in an instant. Needless to say I was not a happy customer at that time when I called Billy to inform him. He apologized and said to bring it back and they would fix the problem. This time that really was not an option since there was not enough fuel in the tank to take it back, but there was enough to get me back to Palacios. This morning my crew and I had to drop the fuel tank and correct the problem and re install it so I could refuel it. Since I had now corrected the problem, there was no need to return it to the service department, so I called Billy and told him it was done. He said great, I owe you one.So my question is now where do I send the bill for my crew and lost income?$200 for repair time and $200 for lost job time seems fair and cheaper than you having to send a wrecker out to get it.I know everyone makes mistakes and sometimes things don't get done quite right, so I am willing to take some in house credit in exchange. Put yourself in my place. Let me know what you think.There is some other details on the job done before, but I don't want to get into them online. We can discuss them later in person if you like. I am in and out so catch me and we can talk. Wesley is looking for me another F150 Super Crew so I be there soon.Keep up the good work. I have been a customer there since Phil started working there. Truth be known, I have a lot of faith in your service department and that is the main reason I continue to trade with the dealership. I trusted Phil and believe I can trust Wesley the same. So hopefully we will continue to have a good relationship for many more years. Keep up the good work.

Jo Toellner Dennis

26 de ago. de 2014

I purchased a Ford XLT Explorer, and was pleased with the entire process. I appreciated Donald spending time with me before I drove the car off the lot. He provided a tutorial on the mechanics of the computer system inside the car. I was able to take the car on a weekend trip with confidence on how to work the navigation system....thanks.

Wesley Shane Landry

25 de ago. de 2014

The experience was pleasant and easy. I told the what I wanted and they made it happen.

Robert Wilkins

21 de ago. de 2014

It was quick, to the point & affordable

Robert Leroy

10 de jun. de 2014

My sales peoples were Bobby Perez & Westly which they both was very informative about what I was looking for & also wanted. Wesley sold me the vehicle that I was looking for & was very nice, patient & courteous.

Mittie

7 de abr. de 2014

they were very efficient and told me what was what. They even checked and told me I was still under warranty. I dropped it off on Saturday and the Service Mgr called me first thing Monday and explained all to me. I felt like a person not just a number

Penny Keszler

19 de feb. de 2014

They were nice but not pushy. I had a low down Payment and not the best credit. They worked hard to get me into a new car and took the time to explain things to me.

Nina Jackel

21 de ene. de 2014

We were given plenty of time to look without pressure from the salesperson. After decisions were made, everything went very smoothly. Several options were presented which made it easy for us to decide.