Ann

17 de ago. de 2016

Matt Jones was so professional, helpful, and nice. He provided excellent customer service. I was having a very stressful day and he was kind enough to ask if I was okay. I've had Matt as a customer service representative before. He has always been very nice, is knowledgeable, and always answers any questions.

Jerry W

10 de ago. de 2016

Great job. They make easy as can be. Jim Mills to great care of us.

Marla

13 de jul. de 2016

I have purchased my last three cars from Voss Chevrolet. The main reason is because of my salesman, Aaron Johnson. He is polite, knowledgeable and goes out of his way to find the vehicle of my choosing.

Dawn

14 de jun. de 2016

Great! They have been great with everything! They got me in the car I wanted and the payment I could afford. They have been great with service so far too!

David

11 de may. de 2016

We are extremely pleased with the experience our salesman, Dan Wilbur, provided from beginning to end. He took the time to answer any and all questions. I will definitely be in to see him again when it is time for my next Chevy!

N B

30 de abr. de 2016

Voss was very helpful and helped fixed a tire issue that I was having with my vehicle.

Al C.

24 de mar. de 2016

I dealt with very knowledgeable personnel. my concerns were all met. the car was worked on very promptly. the work that was done was excellent. the car was totally fixed beyond my satisfaction.i could ask for no more from this dealership.excellent job by all involved,tony the advisor and mike the tech are top notch personnel.

Leslie

21 de ene. de 2016

The salesman Dan Wilbur is highly customer oriented & always goes above & beyond to help us with whatever our needs for Voss services/sales has been. Always a pleasant attitude & never pressures. "Closer" Dale is very professional & never seems to take it personal when we don't purchase the "extras"

F Mel

12 de dic. de 2015

This was the best experience I have had at Voss Chevrolet. I was completely satisfied with the total experience. Things have changed.

H

12 de dic. de 2015

The car I bought is the second one I have purchased at your dealership. I hope this vehicle will last 11 years like the old one did. The trade-in appeared to be reasonable as compared to others I received. Eugene Cook took the time to explain the buying process plus particulars about the car which I appreciated.

Gregory

11 de dic. de 2015

David Gooden is a very exceptional service representative. He goes above and beyond to make sure our vehicles are taken care of. The auto technicians do a thorough job in making the repairs.

Michael

10 de dic. de 2015

I'm very pleased with all of my dealings with Voss . Their facilities are close by my residence & their operating hours fit my schedule perfectly .

Kristen

6 de dic. de 2015

I appreciate how patient they were with us as far as wanting to test drive multiple cars, asking questions, etc. I love the new used dealership building and the electronic desk pads used when we were signing the paperwork!

Georgia

29 de nov. de 2015

The service is always on time, and no delay in waiting. Employees are friendly and courteous. Since I live close by, I usually get a ride back to my house. The driver (I don't know the name) is very good.

George

27 de nov. de 2015

Great experience. Glad their is free WiFi to keep up on my work. The included tire rotation with Certified oil change is nice and should conti

Kathryn

26 de nov. de 2015

John was totally helpful. My tire pressure light was on and I found a nail in my tire. I had no appointment and stopped in after work and John was able to fit me in.

Glenn

26 de nov. de 2015

They were polite and very helpful. They replaced my radio and called me in a timely maner to tell me my car was ready for pick up.

Christine

23 de nov. de 2015

Service person ,I believe gregg,did an outstanding ,job for me ,I was in and out super quick on a Saturday morning without an appoinment. Excellent service

Bonnie

23 de nov. de 2015

Dealt with a service writer I had not talked to before, Tony. He was very pleasant to speak to. Work was promised to be done that day and it was. I am very satisfied with Voss.

Shirley

22 de nov. de 2015

Just bought my HHR a couple months ago in Aug. My overall experience was good. I was disappointed to find out I have a leak somewhere letting water into the car when it rains but cant find out whats wrong unless I pay a diagnostics fee. I bought the extended warranty and feel I shouldnt have to pay for it due to the fact that this problem should have been disclosed to me. Plus the fact that the windshield isnt factory and isnt sealed the way it should be. Another thing the dealership should have been aware of and disclosed to me. These things would have had a big impact on what car I purchased.

Robert

21 de nov. de 2015

I can always get the days and time needed for my car or truck . Service is always done and I am satisfied. Never a long wait if I stay ,Or if the shuttle takes me home or comes back for me, The wait time is never long.

George

20 de nov. de 2015

David Goodman, knows how to treat a customer, always takes care of your needs an doesn't let you leave till the problem is taken care of.

Cameron

20 de nov. de 2015

Everything seemed to go very smooth. Everyone was very professional and polite. I did not get the complimentary car was though!

Jeff

20 de nov. de 2015

Everyone was always friendly and eager to help. Dan was great to work with. I felt like he was working with me to get me into the vehicle I wanted at a fair price.

Joycelyn

20 de nov. de 2015

Every one was friendly and informative. They kept me informed about what was happening. They also told me approximately what every thing would cost.

Kathleen

20 de nov. de 2015

Service was completed in a timely manner and I like the personal attention. Not using pagers were a nice improvement.

Sylvester

19 de nov. de 2015

Dan Wilber gave me excellent service. He looked early on before the lease was ending and began providing information about a new lease. He took time with me and answered my questions by phone, email and in shop visits. The purpose was to provide guidance on options that I would like. Then he found the car with the options I wanted. He also provided information that would give me the best time to trade that was financially in my favor. Thanks to the GM pull ahead program.

Jay

18 de nov. de 2015

Tony went out of his easy to accommodate me for my service. I will continue to ask for Tony when setting up an appointment for service.

Joesph

18 de nov. de 2015

Everything that needed to be done at the dealership was completed in a timely manner.I was satisfied with the service.

Kenneth

17 de nov. de 2015

Many thanks to Matt Jones and all the mechanics who worked on my C5 Vett. It took us four tries but I think you may have found the problem this time. So far so good. Thanks for keeping my cost down and for all the hours you worked on it. I will defieately reccommend you to all my friends. Also my thanks to Dan Wilbur in sales for all the cars he has sold to me and all my friends and famiy. My hat's off to Voss and all their employees. Ken Tiyyle

Robert

16 de nov. de 2015

Tony McPherson has taken very good care of me again. Can't say enough good things about him. He's keeping me coming back to Voss.

Dan W

16 de nov. de 2015

It took my wife and I more than a year to finally find the exact right used car. Every car we looked at was either too big, too small, too dark, too expensive or etc. Finally we found one that was just right at Voss Chevrolet. The salesman, Martin Shaver, was very courteous and professional. Securing a loan and the associated paperwork was very smooth and efficient. When we discovered a few minor problems after the purchase they were all taken care of. I highly recommend Voss Chevrolet to everyone in the Dayton area who is looking for a worry free used car buying experience. When I start looking for another used car to replace our second car next Spring, my first stop will be at Voss Chevrolet.

Sheryl

14 de nov. de 2015

We have highly recommended the dealership to people. Numerous members of our family have been with this dealership for several years. My husband has not had too positive of an experience the last time he brought our avalanche in.

Lateef

13 de nov. de 2015

my salesperson, jeff foland , was excellent and very knowledgable. he was easy going and wasn't pushy at all. i would certainly recommend voss chevy and jeff foland in particular to anyone interested in a new vehicle.

Jon

11 de nov. de 2015

Brandon was excellent. In addition, the service technician that helped out went over and above. He quickly diagnosed a belt squeaking and was able to fix the problem while I waited. He knew his stuff! Great training, professionalism, and customer first attitude by all.

Rodney

11 de nov. de 2015

My sales person was Dan Wilbur. He was very professional and made me feel like he was working to get the kind of car I wanted. Very impressed with Dan.

Eugene

9 de nov. de 2015

Gregg& Lou went above the call of duty!!!!! And put together one of my BEST DEAL in 30 years of shopping atVoss Chevrolet Wow!!!

Timothy

7 de nov. de 2015

We were really pleased with our purchase. I would have rated the experience Excellent but the car was missing the manuals, floor mats, antenna extension and 2nd key on a certified car. All of this had to be ordered. Brandon did a good job getting the parts which made the experience better. He has been very responsive to my calls.

Rebecca

6 de nov. de 2015

Tony took great care of me and helped me with the situation with my new car. He also provided courtesy transportation.

Rodney

6 de nov. de 2015

Folks are all very competent, technically, but the biggest thing is that they are friendly and act like they care.Sales, service, cashiers - all excellent.

Steven

6 de nov. de 2015

Greg Thomas took excellent care of our issue with our tire and road hazard coverage. It was the first we've experienced with this vehicle, just newly purchased less than 6 months ago, and they took complete care of us and the situation. Great workmanship and great care...can't beat that combination.

Glenn

6 de nov. de 2015

Dan Wilbur is a true professional. He worked with me and answered all my questions. I rank him as my # 1 salesperson that I have ever dealt with.

Mike

4 de nov. de 2015

Matt Jones is outstanding. He knows what the customer needs are and is prompt and courteous. Matt also keeps the customer updated on the progress of the repair.

Jennifer

1 de nov. de 2015

Matt, my Service Rep, was exceptional in his explanation of the problem with my car! The response time in letting me know the situation and expected cost was most impressive! He deserves a customer service award!!!

Tommy

1 de nov. de 2015

Greg Thomas took very good care of us. He kept us updated on the progress to get our Impala working correctly. Thank you, sincerely Tom and Susan Dorsey

Robert

31 de oct. de 2015

My experience with Voss Chevrolet has always been outstanding/superior. I would like to give a special "Thank You" to Mr Jim Mills for his professionalism.

Andrea

30 de oct. de 2015

Excellent experience. People that handled my car did a fantastic job, were extremely helpful and explained everything they did to my car. Very happy with Voss Service Department.

Cynthia

30 de oct. de 2015

Jeff was very professional and treated me with respect. In 2015 I came to the Voss Dealership and was treated rudely, I left and purchased my vehicle from another dealership. My son recommended that I give Voss another chance, that he had a positive experience with them. So I did, and Jeff was very, nice and respectful, a great improvement from my previous experience.

Ryan

29 de oct. de 2015

If you say you are open til 7...don't pack up the cashier at 5 till and act like it is an inconvenience to serve the customer. The cashier recovered, though, but it was an odd interaction with her. After I pointed out that it wasn't 7 yet she must have said a dozen times how I was cutting it close. After a full day and an expensive repair, the last customer needs to be treated as well as the first customer.

Lyndon

29 de oct. de 2015

My visit to voss was bitter sweet, one of the issues I brought my Tahoe in for is interior lights blinking when I use the brakes. GM offers no fix to this problem. This is no fault to Voss, this is a GM problem. I came back to GM from Ford.

Michael

26 de oct. de 2015

Great customer service. Would recommend Voss Chevy to all my friends. The staff is always courteous and knowledgable on repairs and servicing our families vehicles.

Marjorie

26 de oct. de 2015

Dan Wilbur has been our salesman for over 15 years now. He makes sure to stay in touch with us all the time (not just when we are due to buy a car). We have a lot of respect for his character and integrity. We will continue to buy Chevrolet's because we can trust him to take good care of us.

Rachelle

24 de oct. de 2015

great job but no one explained the specs to me after my 30,000 mile service was completed. also didn't get my car washed as ordered.

Jason

23 de oct. de 2015

I had a great experience at Voss Chevrolet. All of the staff were very friendly, and I felt no pressure in truck shopping. I will recommend Voss to others, and definitely be back for future car purchases.

George

23 de oct. de 2015

All of the people were very helpful and they answered my questions, and got me a tow truck. I appreciated that. KEEP UP THE GOOD WORK MATT!GEORGE B. MILES

Muriel

22 de oct. de 2015

This facility has excellent, Efficient service from check in to check out. The shuttle service is also very much appreciated.

Lawrence

22 de oct. de 2015

Matt Jones got me in for my engine light that was on (Malibu). Very nice person and did all he could to help me. Very pleased with him. Voss only has the best people. That is why I only deal with them for cars and trucks. Love Jim Mills in sales too. Good people!Larry Baker

Michelle

21 de oct. de 2015

Brandon did a great job squeezing me into his schedule as a walkin since I was in the area. They did a oil change and multi-point inspection in a timely fashion.

Troy

20 de oct. de 2015

Very professional. Quick and convenient. I had been chatting online with several maker of trucks. Aaron at Voss was the only one who got back with me in a timely fashion. I appreciate the work he put in to set me up with this truck. Great dealership.

Gregory

19 de oct. de 2015

Our Customer service representative was on vacation and Greg Thomas filled in and took care of our needs. He was excellent to deal with and very professional.

Nancy

18 de oct. de 2015

This time I was very pleased with the service I received, John Bell checked in my Silverado for an oil change and a run through the wash - and it went very smoothly this time - unlike a previous experience with a different attendant....

Denver

18 de oct. de 2015

My car looks and drives great and Kelly kept me posted as to the repair progress on a daily basis. I had asked for them to fix the heater blower motor switch while it was there, which was not done, but I'll have it fixed next month when I get the brake pads replaced.

Jeffrey

17 de oct. de 2015

Went to the dealership about my tire pressure they found a nail in it and told me that it would be fine not to pull the nail out. They said it would be okay to drive on. I got on 675 and the tire went completely flat. I called and told them and they sent a truck out!!! They put the spare on it for me!!

Edwin

16 de oct. de 2015

David did an excellent job getting my noise issue resolved. David deserves a day off for exceeding my expectations! Also Greg Thomas deserves the same! I would appreciate it if you would let David and Greg see this. Greg was my service consultant before being promoted. After speaking to Greg about these surveys I got the impression that he did not see my comments.

David

14 de oct. de 2015

when I called to get an appointment for an oil change I was told at first that they had none open, then later when I called back I was given an appointment for the very same day. I dropped off my car and picked it up very soon . The service was done quickly and efficiently.

Robert

12 de oct. de 2015

Greg Thomas the Service Manager set up my appointment to have my transmission serviced because of a leak. Brandon and Greg gave me a vehicle for 3 days while the repair was taken care of under warranty. They both kept me informed as to the progress of my vehicle on a daily basis and called me as soon as the work was completed. I have been using Voss Chevrolet for the past 10 years and have been satisfied with their work and professionalism on both of my cars.

Brian

12 de oct. de 2015

I tried to call for an appointment on two separate days and the call was dropped both times while being transferred. Made appointment on line.

Kenneth

11 de oct. de 2015

Matthew Jones, Voss Corvette service rep and the Corvette mechanic went above and beyond what it took to locate and repair a very difficult problem I had with my Vette, It was worth every penny they earned and I would highly recommend Voss service in the future. Many thanks for a job well done. Ken Tittle

Dwayne

11 de oct. de 2015

The first night we was there for 45 minutes and nobody came to see us until I walked up to the door and waved to the people standing around the main desk. We came back the next morning and was glad to work with a salesman that wasn't at the dealership the night before. We bought the car, but had to put it in the shop the very next morning. I hope that everything is good now. We really like the car and I am glad that I talked my wife into coming back the next morning.

Quinton

11 de oct. de 2015

John Bell took very good care of me , in all aspects . i am happy about everything at Voss. Also Jim Mills is always nice & takes time to say hello.

Matthew

10 de oct. de 2015

I have purchased my Chevy Malibu less than a year ago and have had nothing but great experiences at Voss. The service department is awesome. I will absolutely recommend Voss to everyone.

Lynn

7 de oct. de 2015

This time everything went great. I do not know what improvements you have made but it was a pleasant visit this time.

Joseph

5 de oct. de 2015

Fine experience from the start. Called to inquire about vehicle as advertised and receptionist guided us to Steve Scharrer. Mr. Scharrer took time with us in person, was never high pressure and answered every question we had. We traded in a great Chevrolet product on a different model; although we purchased a base trim level, not once were we "guided" toward a more complex, more expensive automobile. Transaction was smooth, timely, low stress and car was well-prepped for delivery. All combined to make this new car purchase a pleasant event.

Terry

4 de oct. de 2015

I brought my Impala in for service. The service techs and service advisors were friendly and efficient. I enjoyed the visit and was in and out in about an hour. Very pleasant experience. Have been going to Voss for years and would not go any where else.

Deborah

3 de oct. de 2015

The person who helped me was very friendly and listened to me. He explained what was going to be done with my car. He was very helpful and I would highly recommend him and Voss. I have been in there a few times and everyone has always been friendly and helpful.

Scott

3 de oct. de 2015

Came in for a LOF without an appointment. I was taken care of promptly. Excellent staff saw that my truck needed a wash and when it was returned to me everything had been done and it was washed too boot!

Ulrik

2 de oct. de 2015

Martin and Brian did an excellent job of making the deal happen. Everyone was very professional. Very impressive new facility.

Carol

1 de oct. de 2015

Love coming to Voss. There is no salesman that can match the positive experience I have when working with Aaron Johnson.

Janet

1 de oct. de 2015

I called and got an appointment. I left it the night before. I got a call around 11:00 saying it was ready and the service person answered my questions about brake and tire life. I went and got my car. It was painless and easy. I find this dealership dependable and skillful. My next car will be bought from there.

Sabrina

1 de oct. de 2015

They had what I wanted at a competitive price. Our salesman wasn't pushy and made me feel like I made a good deal.

Russell

1 de oct. de 2015

The dealership was bright, friendly and effective but low key, which I liked. I realize it is model year end, but you were more flexible on price, open in discussing rebates and more interested in what I wanted than the dealers I talked with at home in Lake County. You are probably too far away from my home for family to patronize you, but I have passed along my favorable feelings to several of my temporary co-workers here in Miamisburg.

Carrol

1 de oct. de 2015

Great. As old man with bad hearing, it was a pleasure working with salesman and he helped when contacting OnStar etc. I couldn't ask for anything more.

Scott

1 de oct. de 2015

Doug Filo, Greg Hill and Jim Mills went the extra mile to assure my satisfaction and to make the transaction a pleasant experience. Thank you!

Barbara

30 de sep. de 2015

Thought everyone was very pleasant, friendly, and there was no pressure to buy.. They provided all the information to make an informed decision wrther to buy or lease as well as info on all models they catry

Keith

29 de sep. de 2015

I went in for an oil change and tire rotation and they got me in and out pretty quick. That is always appreciated.

Teresa

24 de sep. de 2015

I have been very happy with the service, even though everyone always warns you against going to the dealership for service. I have felt that I have been treated with respect since I first entered your dealership looking to buy a car 4 years ago.

Harry

24 de sep. de 2015

Very short wait time on appointment, very courteous and informative. I also think the pricing for service is about the best anywhere around!!

Aimee

23 de sep. de 2015

Matt was very helpful and understanding of my crazy single mom and full-time nursing student who works 2 jobs. He kept me in the loop with phone calls.

Harry

23 de sep. de 2015

DAVID GOODEN AND THE SERVICE CREW AT VOSS CHEVROLET SOLVED IN 1/2 DAY AN INTERMITTENT AIR BAG PROBLEM AND POWER SLIDING DOOR PROBLEMS (ON MY 2006 UPLANDER) WHICH HAD PLAGUED THE VEHICLE FOR SEVERAL YEARS AND CAUSED THE DRIVER SIDE SLIDING DOOR TO FUNCTION ONLY AS A MANUAL DOOR. THE DOORS PROBLEMS WERE DIAGNOSED, REPAIRED, AND REPROGRAMMED. THE DOORS ARE NOW WORKING MUCH BETTER THAN EVER.

Gary

18 de sep. de 2015

they cleaned up my car and did a excellent job on the job i hadit in for and took me home and came after me when it was done.

Diana

18 de sep. de 2015

This and almost all other experiences at Voss have been very positive as employees are always friendly, efficient, knowledgeable, and pro-active. Service issues always corrected first time. Very pleased with Voss dealership and service.

Edwin

18 de sep. de 2015

They were unable to resolve a rattling noise. When I checked the car in for service I did mention that it was coming from the area around the back right side wheel-well.

Lisa

17 de sep. de 2015

Aaron Johnson was very pleasant. I told him how much I could spend. He did not try to get me to go higher and actually found me a car that was a little less than my limit. He was very informative and answered all of my questions. I would definitely recommend him to anyone.

Robert

15 de sep. de 2015

Darryl was very helpful and knowledgeable on helping me make my new vehicle purchase at Voss Chevrolet! I will defiantly return for a new car purchase for my wife!Great Job!!

Molly

15 de sep. de 2015

We came in with no appointment with a window that would not roll up. First they said they would try to work and then following day which was Saturday but they already had 10 appointments. This was a holiday weekend and we were literally on our way out of town when this happened at the gas station down the road. While they were trying to figure out how they can help us seal the window a tech? came out to see if he could get it up. He ended up asking if they had the part and if he could stay and just repair it. It left us so happy that he went of the house and beyond especially on a Friday at 5 p.m. and a holiday weekend at that.

Jeffrey

14 de sep. de 2015

My experience was great overall and Dan Wilbur did a fantastic job putting my deal together. I would recommend Voss to anyone.

Paul

11 de sep. de 2015

Aaron Johnson (AJ) professionalism is a tribute to both himself and Voss Chevrolet. He was very responsive to my needs and knowledgeable about the products being sold.

Theresa

10 de sep. de 2015

Dan Williams ansered all my questions.Satified with a test drive over the week-end. I didn-t feel rushed.He gave me floor mats,also.

Laron

10 de sep. de 2015

I used the dealership for a regularly scheduled maintenance for tire rotation. For economy purposes I was convinced to have an oil change. I the maintenance tool a little more than 90 minutes for their first appointment of the day, but I got the same service at jiffy lube in less then 45 minutes. Not a huge difference, but I valued my extra time out of the service waiting room.

Ronald

10 de sep. de 2015

We received excellent service from our salesman, Darrell Southard, when buying our new Equinox recently. He was helpful in finding a vehicle that met our needs/desires as well as, finding price reductions that applied to us. We received very professional, friendly, and attentive service.

Donald

9 de sep. de 2015

Prompt service, having several maintenance things done. my only complaint was that the cashier wouldn't honor a coupon. I contacted the service manager who promised a refund - still waiting on a check

Barbara

7 de sep. de 2015

My experience was excellent! My salesperson, Jeff Foland, was courteous, helpful, and dedicated to my cause of buying a wonderful car at a reasonable price. Another salesperson, Stuart, I believe, also was extremely helpful. I am still very happy with my new Sonic, and would recommend Voss Chevrolet and Jeff Foland very highly.

Kenneth

5 de sep. de 2015

As in the past the entire staff was very informative courteous and professional. The waiting room was great and everyone made you feel welcomed and comfortable. The work was done in a very professional in speedy manner.

Gregory

4 de sep. de 2015

David and the service department does and outstanding job taking care of my families vehicles. As well as Greg Thomas is always a great person to deal with.

Jessica

4 de sep. de 2015

I worked with Steve Scharrer on the purchase of my first camaro! He was a wonderful representation on the wonderful customer service Voss provides! This was the best car buying experience I've ever had!

Karl

4 de sep. de 2015

Buying my new Silverado at Voss was an excellent experience. All the staff were professional, knowledgeable and friendly.the salesperson,Brian Roberts, was excellent at explaining every part from start to drive away. He has followed up and made sure I was happy with my purchase. Thank you to Brian and all the Voss team!

Brian

3 de sep. de 2015

Very prompt, and polite. Did everything asked, could not be happier! Cashier was wonderful and explained the bill thoroughly. Thank you!

Paul

3 de sep. de 2015

Everyone was friendly and courteous, but they went an extra step. I have trouble walking, so they left my car for pickup only a few steps from checkout.

Patricia

3 de sep. de 2015

The staff at Voss is great! Special thanks to Mr. King our salesman who always finds a way to get me the car and deal I want. He knows his cars!

Leah Martin

2 de sep. de 2015

Walked into the dealer ship on my lunch break and Jonathan Rohrer helped me right away with my car buying needs. He made me feel comfortable and helped me buy my first car on my own, he was very nice. Very happy with my experience and my new car purchase.

Kimberly

2 de sep. de 2015

I will always ask for David! He is on top of things very knowledgeable . Keeps you informed . He is definitely an asset to your company !! Thank you , Kim Riley

James

2 de sep. de 2015

Problem identified, part ordered, part installed, problem solved. Tony was great to work with, and I would recommend him and the rest of the Voss team.

Michael

2 de sep. de 2015

I'm happy with the service, but am aggravated that this field is required to comment. If I have something to say, I will. Forcing the issue is a bad practice.

Karl

2 de sep. de 2015

We have never bought a car from a dealer prior to this purchase. Our experience so far has been great! Thanks!!

Douglas

1 de sep. de 2015

My new Chevy Cruze was having problems starting. I took the car to Voss Chevrolet. I didn't have an appointment and it was a Saturday which they were limited staff, but they still got my car done and back to me the same day. Excellent Service.

Christy

1 de sep. de 2015

While the wait was a lot longer than expected due to the need to locate a particular tire, the team member communicated with me regularly and handled all the warranty questions.

scott

31 de ago. de 2015

Jon Rohrer is very pleasant and knowledgeable. Very professional. The dealer ship and Jon made our buying experience very easy. We will being doing business again.

Amanda

29 de ago. de 2015

I have taken my Chevy Cruze into 2 different Chevy dealers 3 times for the exact same problem. Voss Chevrolet has been the only dealership to locate the problem and fix it!!!!!! Thankyou!!!!!!!

Brad

29 de ago. de 2015

We enjoyed working with Darrell Southard. He was very helpful, polite and informative. In a word - professional. We are repeat customers because of the great service and support we have received at Voss.

Wayne

29 de ago. de 2015

Steve Scharrer was our sales consultant. We had not bought a new car in a number of years. He went out of his way to make buying our Malibu a pleasant experience.

Diana

28 de ago. de 2015

We had a great experience at Voss Chevrolet, just as we did when we previously purchased a vehicle from the dealership. Special thanks to our Salesman, Kevin Peavy and Dealer Representative, David Blumenstock, for their professional assistance throughout the process!

Gail

28 de ago. de 2015

Our salesman, Donovan Campbell was awesome! He was knowledgeable and upfront with details. Very personable from the moment my husband and I met him to the day I picked up our new car! He has all his ducks in a row!

Thomas

28 de ago. de 2015

Everyone seems to always be friendly and ready to help. I appreciate what VOSS and their customer service do to create a good experience for their customers.

John

27 de ago. de 2015

The Sales man was great to work with. This was the first time that i have ever bought a new car/ truck and felt good about it.

Carol

27 de ago. de 2015

I was pleased with my reception upon arrival. The work was done in a timely manner, and everything appears to be acceptable.

Linda

26 de ago. de 2015

Derrick Davis was great! He was friendly and knowledgeable. He was able to provide answers to all of my questions. The entire staff at Voss was friendly and helpful.

David

26 de ago. de 2015

Very helpful, simple process and friendly people. I would definitely return in the future. We'll also likely purchase our third car from them in the near future.

Judith

23 de ago. de 2015

For Saturday Oil Changes-I would recommend posting your service center hours to 2pm or less because if you come after 2pm (ex: 2:10, 2:25) you are likely to be told they can accept no one else. I was turned away 2 times. Other than that, I would recommend the service center anytime They are all great, helpful and the wait area comfortable.

Ronald

21 de ago. de 2015

I couldn't ask for better service or treatment from Mr. John Bell. I have already referred my daughter to Voss and Dan Wilbur and she bought a car also.

Michael

20 de ago. de 2015

My truck was treated excellent, technician Tyler and my advisor Dave Gooden treated me very professional and polite. I will definitely be back and recommend Voss to my friends and family. Thank you!

Harry

19 de ago. de 2015

Mr. Gooden was very efficient in writing the work order and keeping me informed of the status of the maintenance and repair done on my 2006 Uplander. The repairs were completed in a very timely manner at a very reasonable cost. I am completely satisfied with the service and consideration I receive from the Voss Chevrolet service people.

Rebecca

18 de ago. de 2015

I was treated courteously. It took about the amount of time they had estimated and I was on my way.

Eric

18 de ago. de 2015

Truthfully I kind of expected a vacuum of my vehicle at the very least, maybe even a wash...My husband gets that from the Honda dealership when he takes the van in to get the oil changed & the Saturn dealership did it also on my previous vehicle.

Robert

15 de ago. de 2015

I had been talking to my sales man for a while Dan Wilbur he help so when I was ready to buy my truck!

Karen

15 de ago. de 2015

I came in to get an oil change because I needed one very badly. However, I did not have an appointment. I did call Voss to see if they had any openings. She said no, but to take it in and see if they had any spare time today.I got there at the right moment and they took my car right in. Next time I won't wait so long and I will make an appointment.Thanks,Karen Brown

Andrea

13 de ago. de 2015

I had a great experience at Voss Chevrolet. Zack Dyer was great! He assisted me in my vehicle purchase and even went the extra mile to come pick me up from my home about 30 minutes away from the dealership. I would recommend to a friend looking to purchase a vehicle.

Michelle

13 de ago. de 2015

Tony (Service Advisor) could not have made the process any smoother. From the time of pulling my veh. in the Garage, Paperwork, and getting my Loaner Veh~ Was nothing but Top-notch Professional Service!! Thank you Tony and Voss Chevrolet!!

Thomas

12 de ago. de 2015

Steve Scharrer took wonderful care of me. He stayed late and went over and above to ensure my very first new car experience was smooth and comfortable.

Caprice

12 de ago. de 2015

Everyone is always so courteous and efficient when I visit Voss. They are always on time and have your vehicle back to you when promised. I've never had a long wait or any difficulty showing up and getting taking care of right away.

Judy

12 de ago. de 2015

AJ Johnson was awesome. He was so patient and helpful. He was very knowledgeable. He helped us buy a car in our price range. Would definitely recommend him and Voss to everyone.

Dionne

12 de ago. de 2015

I didn't have any problems and I never do. Voss has been great to work with since I purchased my car in 2014.

David

11 de ago. de 2015

Everyone pleasant and helpful and when I had a problem they worked to make everything right. They were very professional.Kelly Mc Cain went out of her way to make sure everything was right,same for Mike in the shop.

John

10 de ago. de 2015

I am a regular customer. I have always received good service at Voss Chevrolet. I purchased my 2013 Sonic here, and will most likely make future car purchases here. I only use Voss for service on my Sonic as well. Very good value.

Louis

8 de ago. de 2015

Aaron Johnson is the best car salesman I have ever dealt with Inmy 55years of buying cars.He is knowledge about the product, helpful before and after th sale, and a pleasure to do business with. My dealings with your finance manager were pleasant and straight forward .

George

5 de ago. de 2015

They were quick to find the problem but had to order the part. Luckily, the part came in the next day. They are always friendly and knowledgeable. Never a bad experience!

Shane

5 de ago. de 2015

Jeff was really pleasant to work with and appreciated him willing to stay late to get the deal done. Numbers were very straight forward with non of the manipulation I have seen from other dealers.

Kathleen

5 de ago. de 2015

Friendly, called with the status of my car, took me to work and picked me up from work. All around great staff!!!

David

1 de ago. de 2015

Very professional! Dave treated me like he known me for years and had me a truck ready so I could continue on with my lawn business! Very pleased thank you

Gary

31 de jul. de 2015

We had wonderful friendly service. Our dealer has been great about follow up inquiry....this makes our second deal with Voss and with Dan...we will be back for oil changes and New deals in the future.

Aaron

31 de jul. de 2015

Kevin Peavy, Sales Consultant, was easy to deal with and very professional. It was a pleasure to buy from a dealership that was clean, well presented, and equipped with cool technology.

Craig

30 de jul. de 2015

Mike Moor went above and beyond to get the hood wrap replaced on my 2013 1LE Camaro. He got it done without any charge to me and covered it under warranty. The job that was done putting the new one on is beautiful. THANKS! so much

Gene

30 de jul. de 2015

Fine job, shop was very customer oriented. Found areas of concern with my vehicle other shops would not find. No problem using coupons. Left pleased. Also hand washed my suv.

David

29 de jul. de 2015

Although a long process with many forms to sign, my goal was to purchase a new vehicle and I accomplish that . Everyone that helped me was great.

Melanie

27 de jul. de 2015

Donovan was very honest and helpful when helping me choose my car. I couldn't be happier with my purchase and I credit him for helping me make the right choice.

Timothy

25 de jul. de 2015

I got the 45 thousand miles check up and they said they would wash the outside of the car but they did not wash the car.

Troy

25 de jul. de 2015

My wife and I have been a Voss customer since 1990. We've bought several vehicles from Voss for ourselves and our daughters. It's been a great experience for us over the years. The best part of the experience has been the service department.

Ronald

22 de jul. de 2015

This was the best experience overall experience I've ever had in getting a new car. Everyone I interacted with was top notch.

Steven

22 de jul. de 2015

We weren't necessarily a hard-sell, but we did have our quirks in that we had a trade-in with some issues and my husband works a 3rd-shift job so planning the delivery of the vehicle was different than most. Donovan and Dale handled everything very well given our time constraints and my husband is very happy in his new Camaro and loves driving it. Thanks so much for your efforts in providing a fair value for our trade-in and for doing such great prep work and for your accommodations to our schedule.

Amy

21 de jul. de 2015

I have a lways had great service there - BUT - I made an appointment for an oil change for 8:30 on Saturday July 18. I was checked in by 8:35, and my car was not returned to me until 9:50!!! I was not pleased to waste 1-1/2 hours on a Saturday morning for an oil change with an APPOINTMENT!!!

Jason

21 de jul. de 2015

Matt Jones is always a pleasure to work with. He is very knowledgeable and courteous. Could not imagine going to another dealership to get service done.

Donald

21 de jul. de 2015

Friendly and inviting showroom. Personnel were friendly, knowledgeable and courteous. Vehicle was delivered in pristine condition. Salesperson was truthful, efficient and patient.

Sue

20 de jul. de 2015

Technician, Matt, recommended some fluids that needed changing so I had that done. Also, used the shuttle service since I had to leave the car longer that for just an oil change. Shuttle service is a great feature.

James

19 de jul. de 2015

easy-quick-and very friendly,.... I like that. The facilities are excellent as well and is conveniently located right off of interstate highway

Joel

19 de jul. de 2015

I was greeted by young Matt......I had just driven my recently detailed Corvette through a construction site on the way to Voss Chevrolet..(ugh!),,,Matt said" I can hand wash that for you"....service went well..Matt stayed in touch all during the event,,,car was completely serviced,clean upon return and a recall was performed as needed...I asked Matt if he could service my 2010 Enclave and 2009 GMC Sierra....he said absolutely!.....you have my business for the future.... courtesy of helpful Matt............ sincerely, joel e janousek,MD

Robert

18 de jul. de 2015

We were very pleased with the customer service we received at Voss. Martin Shaver made our vehicle purchase very easy and enjoyable.

Janiece

18 de jul. de 2015

Jack Leet and his team are exemplary! This is the second time I have needed their services and they exceeded my expectations.

Michael

17 de jul. de 2015

Not sure if this survey is about the new truck I bought or the service I received on my S-10. Regardless Jeff Foland did a great job with the sale and your service department was exceptional two weeks ago.

Eric

15 de jul. de 2015

Jeff was outstanding to work with. He went above and beyond and never pressured us at all. He is very knowledgeable and is an asset to your team and GM's. We will be back and will recommend Voss solely because of Jeff. Thanks,Eric

Jennifer

15 de jul. de 2015

Our salesman was very knowledgeable and friendly without being pushy. Jeff Foland was a pleasure to work with. He took the extra time to make sure I got the car that was right for me.

Desmond

14 de jul. de 2015

Overall it was a good experience. My only issues was there was tape left on the exterior of my car and the inside seats were left dusty.

Nevin

13 de jul. de 2015

Extremely Professional, person that did the alignment took the time to listen. Not too many places would. Alignment on the avalanche was top notch.

Loretta

13 de jul. de 2015

All the staff was friendly and answered all my Questions. The showroom was clean and just a nice pleasant experience.

Victor

12 de jul. de 2015

I am a repeat customer, and the main reason is my salesman Dan Williams. He did an excellent job, and i will recommend him to all my friends and family.

Donald

12 de jul. de 2015

very good , I have been doing care deals with Jim Mills since 1979 excellent salesman and a good person.

Mike

10 de jul. de 2015

I had a very good experience in dealing with Ken Stapleton. He is professional and always makes sure that I walk away satisfied and happy that the problem I was having is solved and completed. Thanks for a job done right everytime!Kathy Gallagherc

John

9 de jul. de 2015

it is a great place to bring your Chevy car or truck to have it worked on the service people were very friendly courtisous and veryfast with their service thanks so much for doing a great job

Kelly

9 de jul. de 2015

We looked at a few cars our salesman helped use compare the cars and the deals (loved that he let us look no high pressure). We got our car the next day every thing was pretty fast and smooth.

Mike

9 de jul. de 2015

we made the appointment for Wednesday. I took the truck in on Tuesday mid afternoon for the next day work. I was pleasantly surprised when they called later in the day on Tuesday and told me it was done! Wow. Thank you!

Robert

8 de jul. de 2015

My salesman, Brian Roberts, was very friendly and helpful without pressuring me at all. When I was ready to make my purchase of my 2015 Colorado, he made sure that he had included all of the options that I had asked for and did not try to pressure me into pueprchasing other options that I did not ask for. He followed up with me after my purchase to make sure that I was happy and answered any questions that I had. He was a pleasure to work with.

Mark

4 de jul. de 2015

The technician was very efficient and did a great job of servicing my vehicle. I was in and out quickly and could not have asked for more. Thank you!

Tammy

3 de jul. de 2015

Well you made my Mother and I feel Welcomed, and it was a VERY GOOD EXPERIENCE for both of us, and it was enjoyable, and we came on the 1 Year Anniversary of when I bought my Car which was EXCITING FOR ME!!

Douglas

3 de jul. de 2015

great job done by all. David my service advisor was great. He did an awesome job He got me in and out with no problems.

Thomas

3 de jul. de 2015

My first experience with your service department was nothing short of a disaster and a complete failure to deliver on Voss's part. This time was much better. Your competitors wash and vacuum every car after any service. this would be a welcome additoion to any service experience

Sandi

2 de jul. de 2015

Our salesman Martin Shaver made us feel like family. We've purchased 5 vehicles from Voss over the years and would definitely recommend Voss to our friends.

Donna

1 de jul. de 2015

The only thing was my mat, didn't look like they used a paper mat while getting an oil change as there was oil smudgeson carpet.

John

28 de jun. de 2015

Although the problem was not able to be resolved, I was given advice on what to do if the problem came back again.

Heidi

28 de jun. de 2015

Friendly. Told me everything they were doing to my car. Came and told me close to when it would be done. Explained the bill.

Ralph

25 de jun. de 2015

Could not imagine a better dealership or salesman, Darrel Southard, who always exceeds my already high expectations. I am so satisfied with my new car that my son who lives in Chicago will drive down to work with Darrel and Voss when he buys a new car later this year. Thanks so much.

Robert

25 de jun. de 2015

Tony McPherson took good care of me, as usual. He's my go to guy. I'm a GM/Voss guy for life.

Catherine

25 de jun. de 2015

I am always treated with respect and friendliness at this dealership. It is a great feeling to know that I will be treated this way when I walk in.

Richard

25 de jun. de 2015

The dealership was okay and responded to the problem. The disappointment was that the car had to have a battery replacement this early.

Lisa

24 de jun. de 2015

I recently bought a CPO BMW from Voss and the experience was amazing. I also had body work done at Voss Collision and they too do wonderful work.

Jason/Ridge

24 de jun. de 2015

This was my first visit to the service department since buying our used car there. Every one did a fine job. The new cashier made a little mistake. It was no big deal and I was happy to give her the training to fix the issue. I am very satisfied with the service department and the cashier in training.

Todd

24 de jun. de 2015

I was extremely shocked when I received a phone call from one of your staff when I hadn't come on for my 60,000 mile service. I immediately called and scheduled an appointment. With this push toward a personal touch, I would like to see your dealership start offering online payments. I would recommend your dealership to any person that would like a personal, friendly experience.

Randol

23 de jun. de 2015

Your salesman, Darrell Southard, is very well versed in his knowledge of Voss vehicles. He explained all the features so we understood everything. We drove out with a good feeling and will definitely return for our next vehicle.

Rudolph

22 de jun. de 2015

My car was serviced and ready for pick-up earlier than anticipated. All Voss personnel I dealt with were very nice.

Lawrence

19 de jun. de 2015

Ken Stapleton does a excellent job. I do business with Voss because of 3 people Ken Stapleton Jim Mills, and AJ. I feel at ease with these people and trust them.

Christopher

18 de jun. de 2015

Brian Wyatt was awesome. We were sad to see Bryan Allison leave Voss, however Brian Wyatt gave us great customer service!

Linda

18 de jun. de 2015

I was told it would take about 2 or 2 and a half hours to complete the recall work. It was barely an hour, which I really appreciated because I had to leave for work soon after. Everyone I dealt with was very congenial and professional.

Gregory

18 de jun. de 2015

Great offer for 4 free oil changes and tire rotations.It took about 5-7 minutes for someone to wait on me.Buzzer teling me the oil change was completed, is a nice idea.

Louis

18 de jun. de 2015

Staff was professional and friendly. All my concerns were addressed and answered. Wait time for service completion was very reasonable.

Ricky

17 de jun. de 2015

Our salesman was very thorough in explaining all the details of the car purchase and the financing we were getting involved with very comfortable experience and would buy from him again

Faye

16 de jun. de 2015

This dealership works hard to please their cystomers. If you are not completely happy with the service they will work to remedy the situation .

Joseph

15 de jun. de 2015

Brandon was very attentive and did very well for me considering I had no appt. on a Sat. afternoon. The roadside assistance I used from the windshield sticker was totally unacceptable. Call me if you want the whole story.

Kathleen

14 de jun. de 2015

I had what seemed to be a "simple problem" and the staff could have easily said, "I'm sorry, you need to make an appointment." However, The staff was friendly, quickly assessed my problem and was able to make the needed repair in a timely manner. My entire experience took less than 30 minutes and I was grateful that I didn't have to worry about trying to schedule an appointment to return. Also, the waiting area was very clean and comfortable, with free Wi-Fi, and staff offered complimentary bottles of water.

Irene

13 de jun. de 2015

The sales person was very helpful and patient with me as I was not sure what I was looking for in a car. The credit approval was very quick and at no time did I need to wait for any length of time. I am very pleased with my experience at Voss Chevolet.

Michael

12 de jun. de 2015

Routine oil change and tire rotation but safety check discovered rear brakes needed service - they were able to squeeze me in for that service that afternoon without forcing me to make a return trip - very pleased

William

12 de jun. de 2015

Volt to Voss and Lincoln truck the next day to a Ford dealership. Voss was cleaner by far. More courteous, more smiles and not sad to be at work. Ford place was the opposite.

Mark

11 de jun. de 2015

My sales experience was great! However I am extremely mad about my experience since. Sat. night after I got the car the check tire pressure light came on and I filled it. The light did not go off and for 3 days now I have received ZERO help from anyone at Voss. I called service department and they told me that for the first 30 days to contact another number. I contacted that number and never received a call back. My next attempt was to my salesperson 2 days ago and have not gotten a response from him yet. I am regretting my purchase at this point and am very unhappy!!!

Robert

11 de jun. de 2015

The actions performed by Voss were very good. It should be noted that due to the nature of the repairs, they were very supportive of offering a reduction of the typical labor charges.

Dale

10 de jun. de 2015

Our salesman Scott was friendly, courteous and very knowledgeable about the car we were considering and Voss just happened to have the car with the right features we were looking for.

Andrew

10 de jun. de 2015

Ken, the service advisor I worked with was excellent. Communication was timely, he was easy to work with, and the rest of the staff was excellent. The mechanic who did some, if not all, of the work I spoke to when it was finished certainly knew his work. The salesman that sold me the vehicle (Scott Malott) was in touch to make sure it all went well also. That was over the top I think, great service, but far more than I would think required by any extent.Definitely provided me with more than sufficient reason to go back to Voss.

Andrew

9 de jun. de 2015

I believe that Andy is the greatest tech ever and y'all should to service writer very soon because he was able to explain everything to me thank youSincerely 1 Happy Customer

Charles

9 de jun. de 2015

My drivers side power window stopped working! Stopped in at Voss and it was taken care of in just over an hour! Wow!Great staff and great great service! That is why I bought it new there and they have been the only ones to work on it!Thanks to all involved!Charles Stephens 2008 Chevy Equinox! - By the way, just love my Equinox!

Carole

9 de jun. de 2015

I was in and out in thirty minutes and bill completely explained to me of all items that were checked

Mary

9 de jun. de 2015

I had a 10 am appointment, the person that took the appointment put it under my name on the pc, but didn't put it on the appointment sheet. He worked me in as soon as possible when I told him I had a sick dog at home.

L. Dawn

8 de jun. de 2015

Very friendly staff and seems to know exactly what your needs are based on the age, etc., of your car. I still have issues with the car auto braking but I believe this is a manufacturing issue, not something mechanics there can help with until the defect is figured out.

Angelica

6 de jun. de 2015

James Greenn was very helpful in my decision to purchase my car. He made sure that I understood, what I bought. I can not say enough. Also, your staff, has been very kind and courtesy. Thank you.

Jonathan

4 de jun. de 2015

Brian our salesman was wonderful! Very knowledgable and helpful through the whole process! He didn't use the high pressure sales tactics we have encountered at other dealerships which made us uncomfortable! Overall a very easy enjoyable process!

Beverly

4 de jun. de 2015

Jeff Foland was very knowledgeable, courteous, helpful & a pleasure to work with. I would definitely send my family & friends to see Jeff for a new vehicle.

Elizabeth

3 de jun. de 2015

David was very helpful! He explained everything well, and made sure that I had a free rental car until my car was ready to be picked up. I was impressed by my recent experience, & am glad that I chose Voss.

Joseph

3 de jun. de 2015

it was ok, they had a hard time finding my keys . it took one half to find.a good job otherwise

John

3 de jun. de 2015

Friendly and not pushy at all. This is our second purchase from same salesman. We came back 5 years later and he was extremely professional both times.

Stephen

3 de jun. de 2015

Jim Mills is such a great guy and we waited until he came back from Florida to buy our new truck. This makes #5 for us to buy off of Voss and Mr Millss

Tresa

2 de jun. de 2015

Only negative was the tire monitor system light came on because something wasn't reset so have to make another trip back to have that fixed.

Roy

1 de jun. de 2015

I want to give kudos's to my Advisor, Brandon Morise. Not only did he write up my service requests, he also kept me apprised of the service on my car. Plus, was there at checkout counter assisting me in paying for the service I received on my car. Plus, they even hand washed my car for "FREE"! GREAT JOB GUYS!!

Kimberly

30 de may. de 2015

David was so nice and called me each day to inform me on my car. He helped me so much . I will definitely be back . Thank you

Michael

28 de may. de 2015

Service Rep. was outstanding in contacting my Ins. Co. & getting my repair completed the same day (Branden Moise). Thank You .

Guy

28 de may. de 2015

Would rather the extended warranty sales pitch be done during the process with salesman rather than at closing. we didn't care for the pressure during signing especially since it changes the cost. Not faulting the person whose job it is but rather the timing and policy of either Voss or GM. All in all, we are pleased with the vehicle and the experience and would recommend Scott Malott and Voss to others.

Kenneth

27 de may. de 2015

service was fast did not have to wait long at all for oil change and a headlight change. Was a walk in did not have an appointment

Rodger

26 de may. de 2015

The biggest asset was Daryl Southard who went above and beyond what one would expect from a typical salesman. He did everything possible to ensure our expectations were met. Do to his efforts I will always recommend people stop by Voss when considering their next vehicle purchase. My only negative was in the final paperwork close out. Trying to pressure sale products by the finance team was over kill and very much unwanted.

Darrell

25 de may. de 2015

I have had excellent service from Ken Stapleton when I have requested service for my Corvette. This also includes providing a ride from and to my home when the service being provided will take more time to complete than I wish to spend waiting in the service area.

Jennifer

24 de may. de 2015

Aaron Johnson was my salesman. He was amazing to work with. He made the whole process so easy and stress free.

Ann

23 de may. de 2015

Jeff was great. He was straightforward and added no pressure. We appreciate that. This is a great dealership, we will buy all of our cars here.

David

23 de may. de 2015

Quick service but wish cleanup of smudges on engine hood were wiped off and fluid spillage was soaked up so one would not think an oil leak occurred later.

Herman

23 de may. de 2015

The total experience was excellent. Greg Thomas, supervisorTony. Service Writer and Mike, Service Tech. were all professional in all of our communications . Thanks guys.

Allison

22 de may. de 2015

Had a great experience here. Loved not only my salesman but any and all of the salespeople involved from start to finish. I was in contact with my salesman over a few days and he never let me down!

Everett

22 de may. de 2015

The repair was excellent. It was well beyond what I expected.Topping it off was the extremely pleasant surprise that my Impala was sparkling clean inside and out ... a terrific detail job. I've never experienced such a dust free inside and outside car out of collision repair shop in my 83 years. The Voss team that worked on my Impala are outstanding, very skilled, and pleasant people to deal with.

Stephen

21 de may. de 2015

I was there about 5.5-6 hours getting my new 2015 Camaro. I arrived around 3pm and finally left with the car approaching 9 pm. Now it wasn't Dan's fault specifically, it was maybe more of issue of Dans popularity and him being backed up helping customers. He was and is doing an excellent job in his service but "maybe" I should've been strongly encouraged to use another sales rep by the manager because of the length of time this process was likely to take. Again, Dan is doing a great job, the process was just took way too long to execute and it was a huge day for me so I didn't want the long process to dampen my attitude. And it didn't too bad, I was still happy and still am but I was exhausted by the end of the day as I' sure Dan was too.

Scott

20 de may. de 2015

We enjoyed purchasing a vehicle through Kevin. He was very knowledgable during the purchasing process. He also followed up with us after the purchase to ensure we were happy with our purchase and that was greatly appreciated. He is an asset to the Voss team.

Thomas

20 de may. de 2015

ADVISOR Tony McPherson and TECH Mike ,both were excellent Voss Representatives in fixing my Malibu' s transmission problem. Courteous and timely, EXCELLENT SERVICE !

Arturo

19 de may. de 2015

Steve scharaer was awesome. So was Dale. Everyone was exrememley kind and helpful. It truly was my best buying experience.

Margaret

19 de may. de 2015

Very good--Everyone was very helpful--Everything I ask them to check was taken care of--Appreciated the ride home so I didn't have to wait,

Pamela

19 de may. de 2015

I did not have an appointment but was taken care of right away. I had a few concerns and they were looked for and found. Bryan Allison has excellent customer service skills. Thank youMy overall score was excellent but I clicked the wrong button. I thought I needed to highlight the one chosen. 5 stars for me.

John

17 de may. de 2015

Jeff and Brian were great. The process hit a few snags that were outside of their control, but they worked through them and made our experience very good.

Christopher

16 de may. de 2015

My experience at Voss Chevrolet was great with Scott Malott and He went above and beyond to help me with my lease and 1st experience at Voss Chevrolet. Thanks for the great help and info on my Traverse.

Robert

16 de may. de 2015

I have been taking my cars to Voss the past 9 years and have been very happy with their customer service and the way they explain any issues that I have with my vehicles. I work with Bryan Allison mostly and he has always been honest and straight forward in our dealings.

Carla

15 de may. de 2015

The only thing I would have liked is when I called in someone could have looked on a computer to see how my car was doing in the process. I got voicemail and it is hard to take a call at work.

Michael

14 de may. de 2015

Ken Kensington, Service Consultant, was professional and very thorough in addressing all warranty issues and the 7500 mile maintenance. Loaner was setup and ready to go at check in. Communication was excellent with periodic updates. Ken also had excellent product knowledge and maintenance procedures.

Daniel

13 de may. de 2015

Service Manager, and George Thomas always do an outstanding job of keeping me informed as to the status of my vehicle, and making sure I understand what has been done as well as the results. They are always friendly, and genuinely seem to have my best interests in mind when dealing with them. Technicians have always taken care of any problems that I have had, and left the vehicle in good condition. The entire Service Department is very friendly, and they all seem to go out of their way to make sure that the Service experience is a pleasant one. In this case, your Service Department is what will keep me coming back and buying from Voss.

Karen

13 de may. de 2015

Satisfied with the only exception being that when picking up our car we found out it only came with one key. After an unnecessary discussion with our sales person and a "let me go check with my manager" delay, it was agreed that we would be able to have another key and key fob at no charge. When purchasing a car, we feel that two keys is normal and should never be an issue.

Bradley

12 de may. de 2015

The oil change I had done was quick and i was able to eat my lunch in the break room while they performed the service. It was quick and everyone i talked to was nice and professional. I will be back for many more oil changes.

Michele

11 de may. de 2015

It was a close thing, with the truck build being pushed back a few times (not the fault of the dealership), but Dan took good care of me and I love my truck!

John

8 de may. de 2015

Service Manager continually updated us as to the status of the service on our vehicle. At no time were we left in the 'dark' and wondering.

Stanley

8 de may. de 2015

I really appreciate the individual attention I receive from Voss Chevrolet. It makes me feel like my requests matter and they appreciate serving me.

Karl

8 de may. de 2015

Derrick Davis was our salesman. He did a great job giving us the details of pricing, what was included in the purchase and all the paperwork. We appreciate his honesty and the way my son and I were treated at Voss by everyone involved.Thanks!!Karl GeorgeTony George

Charlotte

7 de may. de 2015

I came in for a Recall on my car's sunroof, May 5 - Chevy MalibuThe first service man that greeted me was very kind and led me to David who I believe was filling in for Austin. Everyone was as kind as could be and I am pleased.

Bill

6 de may. de 2015

I had a Lube, Oil, and Filter change and a safety recall done. Everything was done in a timely manner while I waited. I also had noise coming from the rear of the car which turned out to be a tire problem. Ken Stapleton contacted the tire supplier and obtained a very good adjustment on a new set of tires. I am very pleased with the whole experience.

Mary

6 de may. de 2015

Walked in for my first oil change/service without an appointment and was out in about an hour, was surprised and very happy with the fast service. Thank you!

Donald

6 de may. de 2015

went in for the emission module recall. service was prompt, the fact that I was waiting was made very apparent on the work sheet. I was out the door in half an hour or so -- loved it!

Tom

6 de may. de 2015

My needs this time were simply an oil change at 15,000. As always, Voss did the work in the time they estimated. The rep described the full 15,000 mile service, but when I declined, he did not pressure me to buy more than I felt I needed. I like that.

Charles

5 de may. de 2015

i was satisfied with your service. I especially liked the punctual call when my Impala was ready! thank you very much.

Michelle

5 de may. de 2015

Went in for Recall on Vehicle and had Oil change w/ tire rotation. Was in and out like promised within 1 hour.

Nicholas

4 de may. de 2015

My service advisor, Brian Wyatt, was very polite, knowledgeable, and courteous. He took excellent care of me, and was very quick and efficient in the process.

Ann

2 de may. de 2015

My salesman, James Green was absolutely amazing and bent over backwards to make things go as smoothly as possible (quite a feat considering we had to deal with my ex - husband to get my old car traded in! ) He also had a great sense of humor that had me laughing the while time despite ending up with a much more expensive vehicle than I had originally planned on. He followed up the next day to make sure I was still happy with the vehicle (I am!). He worked hard to get me a good price and make sure I knew all my payment options. I can't thank James enough and would recommend him to anyone ( except my ex. .. bc he doesn't deserve such great service! Lol)

John

2 de may. de 2015

OUR SALESMAN DAN WAS VERY GOOD AT EXPLAINING ALL THE DETAILS OF OUR NEW AUTO. WE WERE VERY PLEASED WITH VOSS.

William

1 de may. de 2015

I toke my Car in for an oil Change and tire rotation and was told about a recall on my car that I was not aware of. I made an appointment to have it taken care of. The oil Change took only 45 minutes. The Service people were very cordial.

Richard

1 de may. de 2015

Scott Malott showed us everything we needed to see and set us up with the Finance person with all the proper needs that we had.

Jennifer

1 de may. de 2015

Jeff Foland my salesman really was patient with me and I really appreciate that. They have a big selection of vehicles.

Lyndon

30 de abr. de 2015

Fast and friendly service, I am happy having Austin see to my service needs. He was honest and helpful. Thanks

Kenneth

30 de abr. de 2015

The talk to you as one on one and do not try to down grade you. The tell you the facts and leave the options open to you.

Thomas

30 de abr. de 2015

Polite, listened to what I was telling them about my vehicle and fixed the problem. I am not stupid and I wasn't treated like I was. I worked for Exxon while I was in college and know a few things about car repair.

Robert

30 de abr. de 2015

Ken- the Service writer did a great job of keeping me updated as Voss had to order part. He offered a loaner car if necessary.

Burak

28 de mar. de 2015

Eugene is a great guy to work with and will do whatever it takes to earn your satisfaction. I originally started talking with another associate but I am so glad that I was passed onto Eugene. He is genuine, professional and holds customer satisfaction above his commission margins. HARD TO FIND PEOPLE LIKE HIM NOWADAYS. I WILL BUY CARS FROM HIM ANY DAY OF THE WEEK! Ps. I gave 4 stars for quality of repairs and facilities because I was promised by the other representative that the car was in excellent condition and will be detailed as I was going there with a check, not JUST to look. When we arrived, there were black smear marks inside, missing a bolt on the running board. HOWEVER Eugene took care of it all personally making sure it was up to par. Other person's defficiency in doing an adequate job cost us extra couple hours but Eugene made sure it was done without a coat and apologized profusely.

Jim Bo

15 de jun. de 2014

They were great!! I got a personal phone call within 20 minutes of submission of my request. The salesman was knowledgeable and invited me to the dealership to see the car I requested. They had a large stock to choose from and were reasonable with a trade-in offer. I purchased a Chevrolet Impala LTZ the next morning after taking my wife to the dealership. and drove it home that afternoon!! I have never purchased a car that quickly and was completely satisfied with the dealership.

BD

22 de mar. de 2014

I have spent the last month looking for a good quality used truck, and had been to several area dealers within a 50 mile radius of home, near Springfield, OH. I spotted two used trucks on the Voss website and went to the dealer to get a better look. I was met by sales consultant John Rohrer and told him about the vehicles I wanted to look at. Within minutes he had both trucks ready for me to inspect and drive. Can't say enough about John, he was very helpful and patient with my many questions. I ended up buying one of the trucks and I am very satisfied. John was a great guy to deal with, very professional.

satisfied

21 de mar. de 2014

Through an internet search I was conrected with Voss Motors. Spoke via phone to Martin who was very professional. He answered my questions and gave information I had not considered. He provided the service I expected.

Mike

16 de mar. de 2014

Everything about this car buying experience was great. Mr. Ryan Compton, who assisted us, was kind and understanding of our questions and situation. He did not pressure and answered transparently the questions we asked. Their facilities are a little old, but the new building going up behind the current one is sure to put a new face on the business. Very pleased overall... will definitely go back in the future!

TraverseDrvr

3 de mar. de 2014

Very friendly, Didn't lowball on trade in value, gave best deal around.

Jim

22 de ene. de 2014

Let me start off by saying it was a pleasant buying experience. The salesman was very helpful and cooperative with us. I had set up the test drive the day before and showed up promptly after work. He worked very diligently to make the process as expedient as possible with the time allotted. I have no negative things to say about the buying experience whatsoever. My "issue" is, that I purchased 04 Jeep Grand Cherokee. It had the quadratrac transfer case, which 4wd all the time. The vehicle was purchased early summer last year. When we had our first good snow, I quickly realized that the 4wd did not work. I sent an email via the website, and left a voicemail for the salesman about the issue. No one ever contacted me back regarding this issue. The 4wd was the main reason for purchasing the vehicle. I am not the type of person to harass or be nasty, I just lick my wounds and move on. I did my part as far as trying to contact someone. It seems that Voss has received very good reviews regarding sales and service. It just seems to me, that if they were concerned, they would have contacted me about my issue. Now I am stuck with a repair (not cheap) that honestly I think I can do myself, but I shouldn't have to. If all of their vehicles are inspected, then they would have known the issue and advertised the vehicle properly with the price to reflect. I am not saying that no one should purchase a vehicle from Voss. Maybe my experience is the exception, but I can't see my self being a return customer.

CC

12 de nov. de 2013

My husband and I called the night before to check on the status of a car. we were told it was available and put on hold for us till we could drive from Michigan to look at it. We arrived the next day only to find it had been sold the day before. No one called to inform us it had been sold. If this any indication of how they treat customers, I am so happy we did not purchase from them. Do not trust them!!!!! Warning!!!!

Darrell

26 de sep. de 2013

Today, I ended my two month search for a newer car. This is how the car buying experience should happen. Good selection of vehicles, knowledgeable staff, and no hidden fees or attempts to up sell. Their internet site helped me fine the car I purchased. I highly recommend Voss Group.

Karen

5 de sep. de 2013

This was our 10th vehicle purchase in 31 years and it was by far the best experience ever. The sales associate was polite, knowledgeable, easy to work with, and made the entire experience pain free. Not once did he try and push us into a vehicle where he could have made more commission, he listened carefully, and respected our decision when the vehicle was chosen. When it came to negotiating price, there were no back and forth to the manager games. We made an offer, they countered, and we arrived in the middle which is exactly what we wanted. Both dealership and customer got what they wanted. It was a pleasant experience. In the future, I will look to Voss and hopefully our sales associate, to make that next purchase.

Seeker

28 de ago. de 2013

I researched used Malibus online and found my top pick at Voss. My salesman was very courteous and thorough - even though it was close to the end of their day. I had my financing already approved, but he ran it through their company and cut my interest rate in HALF! That's significant, considering I didn't think I would qualify for financing at all when I started looking at cars. The dealership building is dated, but they are in the process of building a new one - so people will have a much better experience in the future. Buying a car is almost always leaves me with a greasy, slimy feeling...but this one wasn't so bad.

Michael & Nancy Brayshaw

27 de ago. de 2013

Kevin Peavy was our salesperson and was very friendly and helpful. We purchased a Buick Enclave and are very Happy.

GoBearcats

20 de jul. de 2013

My husband and I have purchased 2 cars from Voss after working with Kevin Peavy. He is a super nice guy - low pressure and honest. We were in the market for a Chevy Traverse because we are starting a family soon. He was patient and answered all questions we had. We appreciated the time he spent with us and allowed us to take the time we needed to make such a large purchase. Thanks, Kevin for helping us find our Chevy Traverse and our (now) older Chevy Malibu!

Car nut

14 de jul. de 2013

Great selection, Very informed, Low pressure. I felt very confortable during the whole process. The pricing was fair and I felt as if I got a fair trade in value and a competative price on the vehicle I purchased. Everyone was personable and easy to talk to.

VanFan

27 de mar. de 2013

From the moment I walked in, I was greeted in a friendly manner and I had three people helping me. I was looking for a particular van and had a particular salesman I had already spoke with, and although he was out on a test drive, others made sure to help me until he arrived. Ryan was our sales person. I ask a lot of questions and he was very helpful and patient. I felt like he was being honest and upfront with me and not just saying what he needed to say to sell a car. We had an issue with our trade-in (on our end, not theirs) and had to postpone things a bit. Ryan was very understanding and offered good advice in regards to our situation. We also really liked the gentlemen who processed the paperwork for us. He was very kind and patient with (again) all my questions. That means a lot to me when making a large purchase like this. Over - we had a wonderful experience with Voss, and would definitely go back again. PC12312011

bmit56

25 de mar. de 2013

Everyone was so helpful and a pleasure to work with.

"The Wheel"

25 de mar. de 2013

I'm from Saint Louis, and yes I made the drive to Voss to purchase a Certified Used Malibu. It was a great experiance all around. I have had some pretty bad experience with other local dealers and decided to try and purchase this car on the internet. I couldn't be happier! I sent an email inquiry on a Sunday and Brandon at Voss got back to me the same day with answers to my questions. He told me he would call me first thing on Monday. Monday morning my phone rang and two short phone calls later we had a deal worked out. I drove up there traded my 01 Maxima with in and drove off in my CPO Chevy Malibu LTZ. Great Car!! They called me the following day to make sure my trip home went good and even followed up with a thank you letter. I called Brandon to inquire about another set of keys and a remote as I only received one, and he told me he would drop another set in the mail for me. How about that, a company that still actually cares about customer service. I can Guarentee I WILL be back in the future when I need a vehicle. Brandon and everyone at Voss was a pleasure to deal with. Some people think i'm crazy for driving that far for a used car but it was a great deal, and one of the easiest transactions I have ever made on a vehicle purchase. I don't think I was at the dealer more that 30 min. Thanks again Voss!!

george p

23 de mar. de 2013

Voss Chevy is a dealership with a beatiful and inviting service department with friendy service and write up people, dealership is eay to get around very nice waiting room and the dealershio is easy to get around, I would recommend voss chevy to my friends

Teresa C.

19 de mar. de 2013

We were shopping for a used car for our daughter's first car. I found what we was looking for at Voss Chevrolet, a certified Aveo with good mileage and reasonable price. We live over an hour away from the dealership and Martin Shaver worked with us to get a newly listed car serviced and detailed so we could come see it in the afternoon. Martin was courteous, professional, pleasant to deal with and made sure we had all the information we needed. If you're looking for a used or certified car I would recommend Voss Chevrolet. It was an excellent experience.

Matt & Family

19 de mar. de 2013

Just bought a used car from Voss Chevrolet. The buying experience was quick and easy. Our salesman Brandon was great to deal with, very laid back and easy to get along with. The whole process was great. One of our best experiences buying a car. Thanks Brandon! We love our new Camry!

Bourne ID

18 de mar. de 2013

Car runs fine now. The mechanic also informed me how the repair was completed and what was replaced. Little high on cost but timely and good mechanic work. I have had other repairs completed here and have been pleased with all the results. Thanks to the a team of mechanics and the service department rep Mr. Gregg Thomas. THANKS Everyone

Nick Fazio

18 de mar. de 2013

Great buying experience...Service department was wonderful, especially Anthony at the reception area. I will continue to do business with the Voss Auto Network as they certainly earn your business.

ALM32

16 de mar. de 2013

I will preface this review by saying I hate having my car in for routine service because my spare time is very valuable to me and I hate spending it at the dealership waiting (no matter how comfortable the space is). So when I had an opportunity arise mid-day on a Friday to be able to drop my car off, I called Voss to see if they could get it in. They were more than willing to accomodate me. I was able to get my much needed oil change while I ran errands with a friend. I really appreciate their ability to work me into an already busy Friday afternoon.

AmyB

9 de mar. de 2013

We recently bought a certified used 2009 GMC Sierra 2500HD from Voss Chevrolet's used car department. It was a very nice car-buying experience. We had found the truck here on cars.com after searching for quite a while (it wasn't easy finding a regular-cab truck with the features we want). I called the dealership and spoke with salesman Brandon Horn, who was very friendly and helpful. We live in Columbus, so Brandon took my name and number and said he would call me if the truck sold. A few days later, I called Brandon again and let him know we would like to test drive the truck that evening. I think he actually came into work on a day off to meet us! When we arrived, the truck was running and warmed up. After a good test drive, we had a short, honest back-and-forth with Brandon on the price of the truck, and agreed to buy it. David Blumenstock found us a much lower financing rate than we had expected, which made the decision to buy that much easier. While we were filling out the paperwork, Brandon made sure the truck was filled up with gas and just as clean as a brand-new vehicle. I'm giving the facilities a lower rating only because the used car department is in a very old building. It didn't really affect our buying experience, we just felt kind of bad for Brandon and the other people who worked there, having to deal with a leaking ceiling and other problems! They've broken ground on a new facility, though, so hopefully that will be much nicer. Overall, a great experience. I would recommend working with Brandon, David, and Voss Chevrolet's used car department.

New Silverado Fan

5 de mar. de 2013

While shopping for a CPO vehicle, I was offered less than NADA rough trade-in on the pristine car (less than one year old, less than 5,000 miles) I was trading in. Was told that, with all due respect, if I didn't accept their offer that was okay, some sucker will come along that will.

Karen

27 de ene. de 2013

From the moment my son and I entered, till we eft with my new certified car, our experience was stress free. Brian Bauman was helpful, answered all our questions and was not pushy. That was important to me and my son. That allowed us to take our time and weigh all our choices. The selection was overwhelming and I took home exactly what I was looking for. My experience with the finance manager was also stress less. All details were Elaine's and ll questions answered. I have dealt with other local dealers and by far, I will return when I am ready to purchase my ext vehicle. I have bought new before, but my experience and honesty I received will bring me back to certified pre-owned again.

Miss Madison

26 de ene. de 2013

Kevin Peavy did a wonderful job selling me my 2011 Chevy Impala. I'm so happy with my purchase that if you are in search for a used vehicle pleassssse go to Voss Chevy Used cars and ask for Kevin he will do all he can do get you in your next dream car.

Miss Madison

25 de ene. de 2013

I'm so happy with my purchased from Voss Chevy Used cars. Mr. Kevin Peavy is one awesome sales man, he will do all he can to get you in your next dream car. Thank you again Kevin your the best.

RandE

5 de ene. de 2013

Had a great experience buying a certified used truck. Our salesman, Kevin, was terrific!

JorgeU.

18 de sep. de 2012

David Boyd went the extra mile to make my purchase as smooth and pleasant as possible. He even considered that I was either in class or at work when he wanted to contact me. He even talked or texted after hours. I would highly recommend Voss Chevrolet.

Mayo's

17 de ago. de 2012

Our family has bought several new and used cars at Voss Chevy over the past 20 years. Our salesman over the last 7 years has been Eugene King 937-344-5464 cell. After my 80+ year old parents got into a car wreck and needed another car. They went to Voss Chevy and meet with Mr. King, not knowing that Mr. King has helped us over the years. After working with Mr. King for a couple hours they were sold on Mr. King professionalism and bought a car from him the next day. And yes they did visit other Dealers. My parents called to tell me about the new car and how helpful Mr. King was. A couple days after they bought the car they were missing the owner manual, with no questions ask Mr. King ordered them a new manual and had it shipped to their home. Thanks Mr. King for being patience with my parents.

Laura

4 de ago. de 2012

John Savely did an amazing job selling us our 2010 Victory Red Impala. He is a man of his word and treated us with the utmost respect. John definitely went above and beyond our expectations. I was thoroughly impressed with his professionalism and courtesy he provided to my family and I. I would strongly recommend John and Voss to others in search of a car. Also, if he ever wants to get out of the car business he would make an amazing nail tech. LOL. Thanks John, you definitely made buying our car a great and less stressful experience!! You deserve an A++ in my book,and trust me, I only give those out few and far between. It takes quite a bit to impress me. Thanks again Voss and John!!! John also promised he would get me some Victory Red touch-up paint and within a day or two of buying the car, I recieved the paint!!! PERFECT SERVICE!! P.S. I love my car!!!

Jake A.

31 de jul. de 2012

My wife and I had been shopping for a Saturn Outlook for some time and finally found the right one at the right price that fit all our needs - second row captains chairs, leather, sunroofs, loaded and the only one that fit our criteria in the surrounding 150 miles. Started chatting with Ryan Compton on Voss website and we went back and forth all day and actually agreed on a deal over their private chatroom. We cam eout and looked at it the next day and it was as advertised. Got a great deal on a great car and signed on the dotted line. Quickest and easiest sales process I've ever experience and Ryan did an amazing job making us feel comfortable throughout the whole process. Fast forward three months and they had a Saturn Aura on the lot that was my sweet spot to replace an 05' Ford Focus. Little more to the back and forth to agree on a price, but they gave me a great value on trade in and the car was 20% below any other comparable I could find within 150 miles. Worked with Ryan Compton again and again he was patient and understanding throughout. He even switched out some rims with another Aura that were in better condition to go over and above. Appreciate his professionalism and casual approach to the sales process. Thanks Ryan and thanks Voss for two great experiences and cars. We'll be repeat customers going forward.

Michael B.

2 de jul. de 2012

I pruchased a 2012 Colorado from Voss last month and can't imagine a better BUYING experience. My salesperson, Tyler, was knowledgeable about his products, unserstanding about my buying wants and needs, and did a phenomenl job of being as curteous and effecient as any salesman I have ever met. I left with confidence I got the best deal possible, and got the truck I wanted, at the price I wanted, not the truck I was going to settle on because it was the one I thought I could afford. Now, I has a nightmare with the service department. I cam in for my complimentary oil change, and the Service Manager, Kelly, was going to send me away without the change until I got Tyler involved and he straightened the situation out for me. I mean, if I cant even get my oil changed, how can anyone expect anything more serious to be done? Go see Tyler if you want an awesome experience, but make sure you have a mechanic/service place you know as theirs is terrible.

Roberty Bob

28 de abr. de 2012

I bought a 2008 Certified Pre-Owned Saturn Vue Redline which would be hard to tell from New . It had a fantastic Warranty. Derrick Davis, Salesman, helped me put a deal together that I thought was Fair. I was very impressed with his Compassion and Professionalism. It will be my pleasure to work with him again whenever I need to purchase another Vehicle. I really like my new Ride . Thank you Voss Chevrolet !

Camaro Shon

17 de feb. de 2012

Look no further, after inquiring about a silver 2010 camaro online i was promptly called by the best salesman Kevin Peavey his personality and knowledge made up my mind to drive to Dayton from Cincinnati to close the deal. I am on cloud 9 and this will be the only dealer I deal with from here on out. I will be referring friends and family and if your reading this and want to be treated with respect and a good deal you should do the same. Now I out to enjoy my dream car thanks again Voss and Kevin

Hard Top

9 de feb. de 2012

We just purchased a car from Martin and it was as smooth a buy as you could ask for. Martin followed up on every detail even after the purchase was final. We would recommend you look at Voss next time your in the market for a car.

Yukon Buyer

31 de ene. de 2012

Voss provided A+ customer service. John Savely and Todd Hynes were honest, helpful and made out car buying experience into a great one.

drenalize

3 de oct. de 2011

I live in NC and found this dealership via Autotrader. I dealt with Michael Graves via email at first and he was very prompt and knowledgeable. We then corresponded by phone to further discuss the deal and Michael was very personable and professional. I flew up to OH to purchase the car and another salesman, Brian Bauman picked me up at the airport and walked me through all the final paperwork. Michael dropped in to say hello face to face as did the manager. The finance man was very thorough as well as very nice. Everyone I encountered from Dave the lot tech to the receptionist to the salesmen I had mentioned were nothing but helpful and friendly. I had a great experience and am only sad this dealership is so far away! This dealer had the exact car I was looking for at a great price and topped off with great service.

Dutchess

23 de sep. de 2011

Ryan & Todd was very helpful in me picking out my beautiful 2010 Malibu. They was so helpful in fact we came back and bought the Dodge Challenger off the show room floor! When I buy another car it will be from them! I would recommend this place to anyone!!!

William Rowe

16 de ago. de 2011

How many people can actually say, "I got the truck of my dreams, exactly how I pictured it!" I can, I found the '08 Silverado 4x4 on the internet. My wife and I went to Voss Chevrolet and met Dan Williams, the best salesman I ever met. He wasn't pushy, he wasn't loud, but a quiet, laid back man, that came out to greet us right away. Dan did everything he could to make us feel welcome and at ease. I did not purchase the truck that first visit, my wife and I had to talk to the loan officer at the bank. However, even over the phone, Dan did everything he could to help me get this truck, he set the truck aside, with a sold sign in the window, even though we hadn't done the paperwork yet. He also went over the entire vehicle with me, to show me how to work Onstar and the truck phone. He even invited us to have free hotdogs, chips, popcorn and soda, they have there every Saturday. Even if Dan doesn't get a raise from this review (which I'm hoping he does), be sure to go to Voss and meet him, a great, honest man, to help you find the vehicle you always wanted at a great price. Thank you Voss Chevrolet, and thank you Dan, for everything.

Happy customer

1 de ago. de 2011

Are looking for a car dealer that has great customer service, honest, and affordable cars? If you answer yes, this is the place to go! This is our 2nd purchase from Voss and I will not go anywhere else. We walked in the other night completely unsure of what to get knowing we needed to get another car. They helped us decide on a car that fit our family that was affordable. They went over and beyond our expectation. Thank you to the staff at Voss!

Happy customer

29 de jul. de 2011

This car dealership is AWESOME! They have the best customer service, hands down! This is our 2nd purchase at the Voss Chevrolet. I feel at ease that they are making sure whatever car we have picked out is the best for our family. We walked in yesterday with no idea what we were looking for. We walked out with a car that fits our families lifestyle at a great price. If you are looking for a GREAT car dealership then this is the place to go!You will not be disappointed!

Mom of Three

29 de jul. de 2011

I was looking for a used van and we had a great experience finding exactly what we wanted. When we needed to get our car in for repair, they were quick and helpful.

Disappointed Customer

2 de jul. de 2011

I heard an engine noise that the salesman said he couldnt hear...that is until I pulled it next to another same vehicle and started both. His response was that it went through inspection and wouldnt be on the lot if it wasnt O.K. During my own inspection my ASE certified mechanic found a major $3,000 engine problem and said he believed Voss couldnt in good conscience still put the vehicle on the lot. The mechanic said Voss would either fix it or take it off the lot. I made my sales person aware and he checked with his manager who responded that they would do nothing about it and the car would be returned to the lot for sale "as is". BUYER BEWARE BIGTIME!!!!

Christina

23 de jun. de 2011

Ryan Compton was thorough and professional. I had confidence with his knowledge and comfort in his manner. I encountered a cracked windshield and scuffs and felt they were/will be handled in a timely manner. The process was timely and efficient. I would return for my next purchase.

Dont buy here!

18 de jun. de 2011

Voss told me all cars quality inspected and approved. My ASE mech found a $3,000 problem pending closer look. He said Voss wouldn't put it back on the lot knowing there was an unknown serious issue and would inspect it further. They wouldn't inspect further and put it back on the lot. Beware!

nika1975

26 de may. de 2011

I was very pleased to purchase a vehicle from this dealership. They delivered my vehicle in a timely fashion. Great customer service was provided by the salesman i purchased my vehicle from. I love my new car! Thank You voss chevrolet!!

Mike921

22 de may. de 2011

I was buying my first car and i was welcomed as soon as i walked in the door. Kevin Peavy was awesome!!!!!!!!!!! He answered all my questions and made sure i felt comfortable buying a car!!!!

Happy Couple

21 de may. de 2011

We came into Voss for a used car with good gas mileage and that was affordable. We really wanted a GM Certified but was concerned that with our budget we wouldn't be able to find one. We were wrong. My husand and I met our Salesperson, Ryan Compton, at the door. I explained what I wanted and he took us right to the vehicle. It was a Pontiac G6. The car was for my husband and since he is tall we needed lots of room. The car fit perfectly, both in size and price. The Finance Manager, David, got us a great rate and got us an extended warranty that also fit in our limited budget. Needless to say we are very pleased. But it didn't end there. No car is perfect and we noticed a noise coming from the front suspension. We called Ryan and he got us right into service. The service department got us a loaner, fixed the car within a day, and it didn't cost us a dime. Smooth sailing so far. My husband and I will buy from Voss and Ryan again. Thank you.

peaceful

21 de may. de 2011

I had a very good expreince at voss chevrolet the employee was very nice everyone greet you with a smile in april my daughter and I was out shopping for her first car we had been shopping for 2 months until we came to voss chevrolet that is where we purchase my daughter first car I had a very good sale person kevin peavy he was very professional and very patient with my daughter and I. we let him know what we were looking for in a car and he help us find that car he give us the carfax to the car and I was please about that he sat us down and talk to us about the car he answer all our question in a timely manner Mr kevin peavy made me very comfortable in buying this car so the next day I purchase the car my daughter love her car and I'm very please to know I pick the right dealership to shop for a car thank you mr. kevin peavy for helping us find the right car and thank you voss chevrolet for being there when we need you

Shopping with mom

21 de may. de 2011

After visiting 2 other dealerships, I accompanied my mother to Voss, to look for a used auto for her. We were greated warmly and professionally by Kevin Peavy, salesperson. We had an auto in mind which we looked at, but ultimately did not meet my mother's needs. We were shown other choices and found one that suited my mother, both esthetically and performance-wise. Our experience with sales was exceptional. My mother said she had not had the kind of service we recieved in a long time. We were guided in how the vehicle options worked and shown the auto's performance through an accompanied test drive. We were given a very acceptable price by the manager, and helped with paperwork by the financial officier, who was very patient with my mother. Upon leaving the dealership, it was raining and storming outside, so rather than have my mother drive the auto home that day, we were offered to have it delivered, at her home, at a time arranged by Mr. Peavy. Mr. Peavy even accompanied us to our auto with an umbrella, upon leaving. Needless to say, our experience of finding an auto for mother could not have been better. Thank you, Madeline Sanderson and Cheryl Hart

Satistfied Truck Owner

15 de may. de 2011

I worked with Gene King and was impressed with his customer service skills. We negotiated over the phone since I am from out of state. Gene isn't a pushy salesman and gave me time to work through the options. He called back quickly with updated information. The paperwork preparation took a little long, but Gene was very apologetic. Buying a car is never a fast process, so I gave myself enough time. Overall, I had a very pleasant buying experience and would buy another car from Voss (and Gene).

Car Guy

14 de may. de 2011

I have purchased several cars from Voss Chevrolet and they continue to amaze me with their excellent customer service! I have never been to a car dealership that I was comfortable at until I visited Voss 10 years ago. They break the mold when it comes to the old clichof car dealers! I highly recommend them to anyone who is looking for a great new or used car!

Car Guy

2 de may. de 2011

This dealerhsip is a typical buyer beware....Bought a 2007 GMC Yukon XL that they said was in great condition except for the Rims. I test drove it and they must have doctored it up or somethine because low and behold a month later I am having to put $870 in new brakes and rotors. Also they lead me to beleive that everything would be covered with an extended warrantee so no worries about buying the vehicle, well guess what it isn't covered. DO NOT BUY!!

Richard Long

22 de oct. de 2010

Best price I could find on my car and got a great trade in too - so good it was better than pay off on a lease! Got an excellent rate too (however I checked them before I went shopping). Finance man gave me a fair price on a warranty (not sure on cost of them but it didn't raise my payment much). Would be a repeat customer if needed another car!