Ancient One

19 de ene. de 2016

We have owned 6 Toyotas. The last five purchased at this dealership. We are partial to Toyota for their dependability. We continue togo to Waldorf Toyota because we are treated fairly and the sales people listen. Andrew Horne is one of them. He was extremely helpful and listen to our concerns and what we really wanted. The purchase process was smooth and painless. Thank You Waldorf Toyota.

outlaw84

15 de ene. de 2016

The 2016 camry was my second car purchase ever and my first new car purchase. Tina and Marvin were honest and upfront about everything and that was greatly appreciated. This was definitely the best experience I ever had and would recommend anyone to waldorf Toyota. Thanks again!

LuLu55

1 de ene. de 2016

Tina L. was the car sales person that helped my husband & I with our car sales. She was very patience & helpful. We told her what we wanted & she help make things happen. Even though I was the person who the car was for she really made us feel good throughout the sale. I have purchased cars before, but the thing that impressed me the most is how much Tina really knew about the car she was selling. Sometime you are shown a car & they give you the manual to follow, but she could tell us everything. After the purchase of the car Tina stayed with me & even helped me set up my car Bluetooth. Finance was handle with Erik T. He was pleasant & down to earth. We also spoke to Brian when first arrived who greeted us with a smile. Overall The staff here seem to be very friendly. Everyone speaks whether they are helping you or not. Tina you Rock! Thank you for all your help!

amikha

25 de dic. de 2015

I was interesting to buy vehicles from them I email on of the internet sales what I required in the vehicles and what is the outdoor price .he respond back with the outdoor price and vehicle vin number and he ask me to come to the dealership to check the truck .I drove for two hours to the dealership and then they told me the truck was sold yesterday but we can get you another truck but the price will be 3 thousand more .is a game they enjoy to play doesn't cost them anything .

dawson7002

24 de dic. de 2015

Ernest W. was very helpful, professional, and pleasant. Purchasing a new vehicle can be stressful, but Ernest had a lot of patience with me. The customer service was excellent! I highly recommend this dealership!

NewcarShawn1207

14 de dic. de 2015

The salesman, Manager, and Finance Rep. We're all very courteous and ensured that I was a happy customer. Any and all questions were answered.

JoeP1

7 de dic. de 2015

The salesman worked hard to find a match to what I required in a truck and I was able to purchase one that was already on the lot. Also, the loan person worked magic to obtain a good rate for me even though I had a blip in my credit that I was not aware.

3rdAvalon

7 de dic. de 2015

Buying a new Toyota Avalon was a very pleasant experience at this Toyota Scion of Waldorf dealership. Brian Smith was very helpful in explaining the availability and function of options, and provided a collaborative experience as opposed to an adversarial one that is typical when buying a new car. He was efficient and very professional. Likewise, Juan Gaddy in the finance paperwork office was also very professional and knowledgeable. I feel very satisfied that I received a good deal on my new car and would highly recommend this dealership.

Toyota tundra

29 de nov. de 2015

All of the people at the dealership r very helpful and friendly they seem to go beyond the scope of the job I n joyed my time there

RoadWarrior2012

27 de nov. de 2015

The folks at Toyota helped me find a slightly used vehicle to suit my needs as a commuter and as a parent. I explained my financial situation to them, and they worked with me to find a VERY nice vehicle (2012 Camry XLE) that fits into my budget. I would definitely revisit this location.

Love Toyota of Waldorf

14 de nov. de 2015

Debra Bolton was FANTASTIC!!! As I told her on the date of our purchase, she made this by far the BEST car buying experience we have ever had. Over the years we have bought many cars from different dealers but working with Debbie was a pleasure. There was no pressure to buy on our first meeting with her. She was well informed and very knowledgeable about the vehicles. She was sensitive to our needs and considerate of our situation. I wish more sales people were like her, they would definitely get more business. Thank you Toyota of Waldorf for having her on your sales staff! Juan Gaddy in Finance was also Excellent. He was very patient and courteous during the finance session and keep it light hearted and enjoyable. He was very knowledgeable and answered all of our questions. He is another reason why we were so pleased with our sales experience at Toyota of Waldorf. I would HIGHLY RECOMMEND this dealership to anyone in the market for a Toyota.

John W.

9 de nov. de 2015

We started our new car buying adventure at Toyota of Waldorf and were greeted by Brian Smith when we arrive at the dealership. He showed us a 2015 Toyota Highlander Limited and joined us on the test drive. His outstanding knowledge of all aspects of the Highlander was second to none. He didn't pressure us into making a decision since we had told him that we were in the looking phase and had other makes of vehicles that we want to look at. After visiting another dealership, we made our decision to purchase the 2015 Toyota Highlander Limited Platinum based on the performance and quality of the Highlander and also on our wonderful experience with working with Brian. He went out of his way to answer any and all questions we had. He never once pushed us to make a decision before we were ready. We would without any hesitation or reservations recommend Brian to our friends and family.John and Diana

Martins

5 de nov. de 2015

We had a wonderful experience at Toyota of Waldorf with Brian Smith. He was very knowledgeable, not pushy & very accommodating. The whole experience was stress free. Based on prior experience with buying a car, we were very pleased with the time that it took to complete the entire transaction. We felt like Brian provided great personal service and we felt like he really cared about us being happy about our new vehicle. Thank you!

KDJB75

2 de nov. de 2015

Trading in my Highlander, to leasing my 1st car (Prius V), to currently leasing my new Camry, everyone has always been friendly, accommodating and will go the extra mile to help you. Labaron Hawkins and Todd Dwars always have a smile and always get me in and out of service quickly. Randy Flowers and Mike Clements helped me with leasing my 1st car and were remarkable in everything they did to help me. This most recent experience w/ my new Camry, the ever special Debbie Bolton, took in my needs, my wants and made it happen, she is truly a remarkable individual. Between Debbie Bolton, Wilson Patterson, Will Riddick and Josh Siegel they as a Team made everything come together for me. I appreciate everything the whole Team of Toyota did for me.

Familynotquiteshrinking

16 de oct. de 2015

Our experience was quite pleasant and not nearly as time consuming as I thought it would be. My husband went there the day before to check out the van while I did research at home. I spoke with our sales rep (Randy Flowers) and set up a time to meet and test drive the car. By the time we got to the dealership, our financing was already approved, and the van was out front, gassed up, and waiting for the test drive. Less than 2 hours later, we drove our new van home. I'm also impressed with the warranties, which vary from length and coverage options. The entire process was very smooth and low stress. Any questions, including follow were answered. I would definitely recommend them to friends and family.

Toyota571

12 de oct. de 2015

Easy transaction. Randy was great to work with. He was friendly and not like your typical car salesman in that he was not trying to push the deal and was accommodating in trying to find the right vehichle. Didnt get as much as I feel I should have on my trade in but then again who ever does when trading into a dealer. I travelled 70 miles to check this car out and I can say tht I would come back for another car from this dealership and Randy.

LaLaFrasco

26 de sep. de 2015

I could not be happier with my experience at Toyota of Waldorf! My salesperson, Earnest Winston was an absolute joy to work with! Erik Thompson was also extremely easy to work with and I am a very pleased customer! Go see Earnest for your next car buying experience! Juan in the Finance Dept. kept the transaction positive as well.

newavalom

24 de sep. de 2015

I dealt with salesperson Tina Latimer. I was more than satisfied. First, I must say that everytime I dealt with Todd Dwars of the service department on my 18 year old Lexus 300, I would stop by and look at the Toyota Avalon. I know at least 3 salesmen came out to talk to me and try to get me to buy the car or at least check it out and I always said no, I can't afford to buy a new car - "just looking." Well, on September 23, 2015, I did my regular routine and I saw a lady walking towards me. I thought she was also just looking at cars until she said she would go and get the key and let me just "sit" in it. I would highly recommend her to anyone that wants to buy a car. She was so smooth, friendly and welcoming to me until the next thing I know I was sitting inside at her desk and she went over to talk with her manager. A couple of hours later, wow, I was finally driving off of the lot in "my" very own beautiful, wonderful avalon. I would like to thank Tina very much for how nice she was and I could really say comforting as she told me I would only live once so do it. In fact, I would also describe her as a "great" salesperson. I would like to thank her for the wonderful experience with her and how she handled everything.

Brandywine, 12

23 de sep. de 2015

The salesman was very knowledgeable about the vehicle I purchased and I feel as though I received a fair deal. Everyone I encountered at the dealership was very courteous.

seawalla

15 de sep. de 2015

I'm late in getting to this, but I bought my 2014 Prius in April 2015. Tina was great and easy to work with, she was there through the entire process and followed-up after the sale. So far, I am satisfied with the support from Toyota Scion of Waldorf and look forward to continuing our relationship.

daniah2003

14 de sep. de 2015

Debra Bolton was great...kind, friendly, and compassionate service. Together, her and the finance manager was able to put me in a great car despite my situation. As well, I did not spend my entire day in there as I have previously with other car purchases.

Joann

11 de sep. de 2015

Honest and dependable! I got a great deal! They were very nice and my husband will get a car here soon! Ask for dwane crawford!

garrett

8 de sep. de 2015

Everyone from sales to financing to management at this dealership is prompt friendly and family-like. They made the buying experience a very exciting and fun time. I would recommend them to anyone in search of a used or new toyota. They are exceptional.

Deb

29 de ago. de 2015

The salesperson Brian Smith and the sales manager Mike Clements were outstanding to work with in the purchase of a 2015 Highlander LTD. We simply stopped to look. However, their professionalism, knowledge, responsiveness, genuine friendliness and fairness of value resulted in us leaving in a brand new car!!! The price was the best we had found after checking in several states. Plus, we received a very reasonable value on our 2009 Highlander as a trade-in. This is the only Toyota dealership we will ever work with in the future!

Prius Lover

28 de ago. de 2015

I had a very good experience with Brian Smith for buying my new Prius and all the support staff from one end to the other. Everyone was very friendly and helpful and made me feel right at home. I have already referred two other friends to the dealership feeling very confident that they will be treated very well also. Thank you,Richard Borig

rellison7

27 de ago. de 2015

I contacted Toyota of Waldorf online after contacting two other dealerships. Earnest Winston responded immediately. He was very pleasant and said he'd get to work on my application right away. Within a few hours he called back and said "when do you want to come in." My husband and I went into the dealership that evening after work and drove home that night in our brand new 2015 Toyota Camry. This was the most amazing car-buying experience I've ever had. I was able to do the bulk of what I consider to be the most tedious part of car buying (financing) right from my desk at work. Both Earnest and Juan were professional, pleasant, courteous and patient. I'd recommend these gentleman to anyone interested in buying a vehicle.

kholec1

25 de ago. de 2015

The staff at this dealership go above and beyond, especially Bob Bowman! He had all of my paperwork ready for me when I walked in the doors and Juan walked me through everything I needed to sign. Bob even had a bow on my car. He made my first new car purchase quick and easy. He was very professional and knowledgeable. I would highly recommend anyone purchasing a car from this dealership!

Emilyd531

25 de ago. de 2015

I was shopping for my first car and there was a certain color that I wanted and model of the 2015 Corolla and the Toyota of Waldorf had it! Everyone at the dealership was pleasant and professional. Would definitely recommend this dealership!

gina

24 de ago. de 2015

My initial visit at Waldorf Toyota was pleasant. Everyone was very courteous and accommodating to me. I broughtthe third or fourth car I looked at because I knew I wanted a Toyota Camry. Tina my salesperson was very knowledgeable about the car and attentive to me and the questions I asked. The finance part of the buy was longer than anticipated but I was treated to lunch while waiting. I am very pleased with the purchase of my car and I getting use to the newer features.

WTCAMRY

24 de ago. de 2015

We recently decided that we needed to purchase a good reliable vehicle. It had been a while since we had purchased our 2004 Honda. The Honda was a very good vehicle. It takes a lot of time to visit all of the various dealerships as well as looking online, and to assess different makes of automobiles. It took us approximately three weeks. We had some good experiences and some not so good experiences. We finally decided on two different vehicles. Unfortunately, one of the vehicles at another dealership was not available for a test drive. So we went back to Toyota of Waldorf. We had chatted with Brian Smith like a week or ten days before. There was no pressure when we spoke with Brian the first time. He answered all of our questions and shared lots of information about various Toyota vehicles as we walked about the lot. So we were not surprised when we returned the second time and found the same pleasant and professional person in Brian. We took our time as we were trying to decide between a Sienna and a Camry. Brian was already having a busy morning but he was very easy going and helpful. We ended up purchasing the Camry. I have to say while it took a little time to go through the process, it was a good experience. We are thinking we may come back next year to purchase another vehicle and of course, we will be hoping to work with Brian Smith. Thanks very much.Frank and Kay GiengerWaldorf, MD

Kash, A

19 de ago. de 2015

I had a great experience with the overall car buying process! The Sales Rep was wonderful and made sure that all my questions were answered and made me feel at ease and not pressured in any way throughout my visit. My Rep was very patient, easy going and made my entire experience a fun, educated and hassle free trip. They honor their word on promises made and I felt like a valued customer. Even after the sale on another day, my Sales Rep took the time to meet with me to go over some features again and also made sure that my appointment to have some accessories adds on was all set up. I'm so happy I made the trip to Waldorf Toyota.

Carol & Carl

12 de ago. de 2015

We met with Mr. Winston to look for a new or used Toyota. He showed us a new Camry XLE and let me drive it. Loved the car, but still looked around at used cars on the lot. Decided on the one we drove and Mr. Winston took care of everything. He turned us over to Juan Gaddy for the paperwork. Juan also did a great job. Then Mr. Winston went over all the car features to be sure we knew how they worked. Super nice salesman, very helpful and not a bit pushy. I will recommend him to anyone that is looking for a Toyota.

Linda J

6 de ago. de 2015

I was in the market for a Highlander, and I visited a couple of dealerships and was in touch with a couple of others. Of all, Dwayne was the most knowledgeable salesperson I worked with and just so easy to talk to. In fact I was telling other dealers about the model and what was new based on the information Dwayne gave me. Will was the sales manager, and he was just to the point with the numbers, and he didn't play the usual games I've come to expect. Out of the 7 vehicles I bought in the last 30 years, this was by far the most pleasant experience I had.

tray2001

5 de ago. de 2015

I am very excited to have brought another car from the best salesman Ernest Winston. This is my third car in five years and I will buy my next car from the Mr. Winston. Please keep up the excellent customer service and you will have a customer for life.

Ashmicjo

29 de jul. de 2015

Recently i was in search for a reliable vehicle to replace a car that my father purchased for me in college. The car took me where I needed to go, but I experienced some major issues with the vehicle throughout 6 years of driving . My goal was to find a car that I could depend on and that was also stylish and had all of the bells and whistles that I wanted in a car. My dad pointed me in the direction of a Toyota, not only because he is an owner himself but because he trusted the brand. I am 25 years old and this was my first car purchase, so I was excited and nervous all at once, but a salesperson by the name of Kirtina Latimer of Toyota Scion of Waldorf made my first car buying experience stress-free. I gave her the description of the car I wanted from the color to the features and she was able to locate it and have sent to me. I couldn't be happier driving my new 2015 red Toyota Camry with the sunroof open and my bluetooth activation service. I would recommend Kirtina and the sales team of Toyota Waldorf to anyone looking to purchase a Toyota because they made my first car buying experience a great one.Best,Ashley

Jim99

25 de jul. de 2015

Ive purchased two cars from Brian Smith in the last three years (Avalon & Rav4). Brians laid back manner and professional demeanor made the whole process very enjoyable. I would recommend asking for Brian to anyone looking to buy a new car. On the day I arrived to purchase the RAV4, Brian was out of the office . Wilson Patterson (Sales Manager) offered to help and within an hour he found the vehicle I was looking for at another dealership. Wilson arranged for the car to be transported to Toyota of Waldorf and prepped for delivery within three hours. Four hours after first talking to Wilson, I drove off with my new RAV4. Brian and Wilson went the extra mile to make the purchase stress and hassle free. I also want to recognize Josh Siegel (Finance Manager) for making the financial transaction quick and painless.

Truudiva27

16 de jul. de 2015

Thanks for working with me Debbie Bolton. Finally...a salesperson who LISTENS. What a novel idea. Very honest and kind lady. Thanks again. I appreciated the help.

Jennifer213

13 de jul. de 2015

I have a friend that recommended I come here to see Bob Bowman to buy my first car. And I have to say that was the best decision I've ever made. He made everything easy and was very on top of everything. I'm young and really didn't know what I was looking for in a first car. All I know is that it felt like Bob took care of me and really helped me find what I needed. I wouldn't ever use another dealership! Thank you thank you!! I love my new (used) car ;)

thai47

9 de jul. de 2015

I was in a serious bind and needed a car fast! Brian Smith made sure I was able to not only get a car, but he made sure I was able to get a brand new 2015 Toyota Prius! I love my car and I love Toyota of Waldorf! Juan Gaddy in the finance department was also excellent in handling the financing process.

amberb

8 de jul. de 2015

I had been chatting with Ernest Winston for a while before I actually met up with him. He was very friendly and prompt! He knew I had an emergency and needed a car for work! I told him all about me and what I could do, he immediately got me to fill out application and called me back within mintues. He really tried to work with me as I am a first time car buyer. He was not pushy at all, which I have heard of car dealers being at times. He just was concerned about me being able to get back and forth to work, which was a pleasent experience for me! I would certainly recommend Ernest and toyota to all!

iteogu

3 de jul. de 2015

Emily Eggleston and the staff here were genuinely warm and friendly. Every question asked was answered and i could sense true honesty in the responses. The are good people!

jhoward1957

2 de jul. de 2015

I came to the dealership looking for a new Tundra. Debra Bolton was the sales representative. Debra has the unique ability to make you feel as if she is a friend. She was very knowledgeable about each truck and she was patient with me. I felt no pressure to buy and I was able to calmly experience what normally would be a pressure packed situation.I could tell that she wanted me to be satisfied with my purchase and she worked with me as if she knew me all her life. I will tell my friends a co-workers about Waldorf Toyota. Thank you Debra and the sales manager for the most pleasant auto shopping experience of my life.J.B. Howard

Charles Prius2006

1 de jul. de 2015

Juan Gaddy was knowledgeable, professional and polite in addressing our financing concerns. He explained the terms and conditions with clarity, plus listened to our needs and provided solutions to meet our needs. The process was very efficient and Juan was very mindful in minimizing the time to complete the process. We were very thankful for that and him.Tina Latimer was patient, polite and professional with explaining the car details and buying process.

C&C Sports Fans

22 de jun. de 2015

We had an issue with my 2009 Toyota Highlander that was caused by an outside service center (not Toyota). Toyota had my car for almost 3 weeks and really tried to help us and go to bat for us with the insurance company for the other service center that damaged my engine. Melissa, Todd and Reggie (and the service techs) were wonderful they were helpful, patient, communicative and real professionals! Toyota did everything they could to help answer questions, give advice and really demystify the situation. Everyone we dealt with was excellent and I will not deal with any other service center but Waldorf Toyota! They are true professionals!

RIM

21 de jun. de 2015

I have purchased three cars from Toyota of Waldorf, Maryland over the past ten years and each experience has only been better than the last. The difference is the quality of the customer service. Being active duty military, I move a lot and actually purchased my last vehicle from them while stationed in Texas. My situation required some extra work on the part of the dealership, and my sales consultant (Frank McGeady) made all the magic happen. We are now very happy owners of a Toyota Highlander that has exceeded our expectations. I give them my highest recommendation...and that is not even considering the unique extended service warranty deal that they offer. They are deserving of a five star rating. My only regret is not living in the D.C. area at present to be able to use their service department.

Hallp180

18 de jun. de 2015

I was happy to finally find the car that I wanted, at a good price. The staff is very friendly. Usually car buying is an arduous task, but everything went smoothly and efficiently. Randy Flowers definitely made my car buying experience, a good one!!! He is what a car salesman, should be!!!!! I will definitely buy from Toyota again, as long as he is my salesman!!!! Also, Kudos to Josh Siegel. He was extremely helpful, as well.

mike

13 de jun. de 2015

Pleasant, professional, no pressure. Nice selection on lot and willing to get what I wanted. Will go back again to purchase next Toyota. Have a nice day.

SEcklund

11 de jun. de 2015

Purchased our first Toyota from Waldorf Toyota. No pressure sales and were very patient with us and all of our questions. Able to get us the car we wanted!

carbuyer

9 de jun. de 2015

Dealer made every effort to accommodate our desires in a new Highlander and pricing was competitive with other area dealers. Professional atmosphere throughout our whole experience.

Repeat Customer

8 de jun. de 2015

Tina Latimer found the Sienna Limited I was looking for and had it delivered to Toyota of Waldorf. I have had all my service work performed here and have had excellent service. I will continue to recommend Toyota of Waldorf to all my friends.

Adia2015

6 de jun. de 2015

The dealer was great. Attentive and helpful. I would have appreciated the finance dept being more forthcoming in terms who financed me, my interest rate etc as opposed me having to ask. Nonetheless, great experience.

Jabnjab2

5 de jun. de 2015

RANDY FLOWERS. an AWESOME salesman! Listened (1st of all), new his inventory and got us a deal beyond our expectations. The finance people followed his lead. My son ' I left happy! His first car! We made history together!

ChrisD

4 de jun. de 2015

I just bought a second Toyota in less than two years from Toyota of Waldorf. I know they gave me the best deal because I shopped around. None of the other dealers could match their price. Nice people, great deals, what else could you ask for!

lori71

27 de may. de 2015

Toyota Scion of Waldorf was great to work with, went through email to negotiate a fair and reasonable price, once we got there everything was in order and paperwork went smoothly. Their employees are great and extremely courteous especially Andrew Horne. Bought my last car and new car from them and will probably buy my next from them also.

amos

27 de may. de 2015

This is the second new vehicle I've purchased from Jason Lamore. I returned 1) because I love my Prius! and 2) Jason and Josh made what could have been a stressful experience into a pleasant experience. I prefer to settle on a price online and Jason was able to give me a better deal than any other dealer in the area. When my daughter preferred a color that was not available on the lot, Jason drove to pick up the vehicle. Josh completed the paperwork as he had done with my previous purchase. I noticed that the service/warranty contract had improved since my previous purchase and Josh offered the same for my 2013 Prius. I would definitely recommend purchasing a car from this dealership!

Quarterman

27 de may. de 2015

I got such great customer service from Andrew and Will that we purchased 3 vehicles from them in the last 6 months. I also enjoy talking about football with the guys.

T2015

25 de may. de 2015

I am pleased to provide feedback on the great customer service Bob Bowman provided me during my purchase of my new vehicle. Bob was attentive and listened to my needs and answered all my questions on price & service. I can't tell you how great the purchasing experience was. True to his word, Bob provided me the best possible sale price for my vehicle. DJ Deihl, answered all my questions on the sale & trade in of my old vehicle. Options were discussed clearly and concisely. Thanks to Bob, I got the vehicle I wanted and more importantly I have a trusted sales associate that I will definitely contact for future vehicle purchases. VR,Earl

viola777

21 de may. de 2015

Everyone was very friendly and willing to help in every way.With no credit record in over 20 years, they took time to approve my application and they realized as a merchandiser I needed a car. I am so grateful.

Ellis

20 de may. de 2015

This was by far our best car buying experience ever. We were greeted with a professional and personable sales person, Emily Eggleston. Josh Siegel sealed the deal with skillfully seeking the financing that we were more than thrilled with. We are most pleased with our selection and for Emily taking the time to explain the features on our new car. We would like to thank both Emily and Josh for a job well done. We would highly recommend anyone interested in purchasing a vehicle to visit Waldorf Toyota. Emily and Josh took excellent care of us and the vibes we received ensured us that the other team members will graciously attend to your individual needs.

P.H.

12 de may. de 2015

I always purchase Toyota cars. They are reliable and have served me well. My first experience with this particular dealership, Toyota/Scion of Waldorf was great and I would recommend them to anyone. My sales consultant, Randy Flowers was great. I usually feel a bit stressful when I am about to go to a dealership, but I didn't feel the stress of a hard sell here. Randy didn't pressure me into buying a car. He was friendly, very informative and patient. The test drive was a great experience as well. When I finally decided to buy a car, Randy made everything easy. They took my old car and made the entire transfer so very easy. Josh Siegel from the business center made all the business transactions quick and easy as well. This teem took care of everything! One of the best things that happened is that Randy sat with me and helped me to understand every feature on that dashboard! He even programmed my radio stations! I will definitely return to this dealership for any auto purchases that I make in the future.

kccampbell

9 de may. de 2015

The first thing I have to say is that I have had very good luck with Toyotas. They have been reliable and when there was the occasional maintenance issue the dealership service shop took care of it. Probably the most important reason I buy Toyota vehicles is the dealership and the service department at Toyota of Waldorf. The buying experience is not high pressure. When I want to test drive, they facilitate that but then do not make me feel like I have to buy that second. They let me take my time and I always come back because of this. The Service department is why I stay. They are friendly and helpful and have always treated me and my children like their own. Unlike other dealership, (I did have a Mazda for a while) where I felt like every time I came to have service performed on my vehicle they were to trying to "up-charge" the bill to make more money, and did not feel like I could trust their service advisers. At Toyota I feel like I am always being guided by what is best for me and my car. All I can say is Toyota of Waldorf and all the people working there, please keep up the good work. You are the best in my book and I keep on coming back because of you.

navyman,retired

8 de may. de 2015

Not only did I save over $4,000.00 from any other dealers quote, I believe this was the first time I was in and out of the dealership in record time with my new car. Earnest was very knowledgeable and answered all my questions relating to the vehicle. He also made sure my wife and I were completely satisfied with the vehicle before leaving the lot and also followed up the next day with emails to make sure everything went well on the drive home.D.J. made the finance effort painless and explained all the details even with me ending up with a great finance rate.I will recommend my friends and family to this dealership anytime they want a GREAT DEAL on a new car.

grayjn

7 de may. de 2015

I dealt with Bob and Juan, I cant say enough about my experience. Bob was professional, knowledgeable and I truly felt he had my best interest in mind and never pushed me to do anything unless I was comfortable. He dedicated a lot of his time to make sure we were happy and every detail was accounted for during our transaction. I would highly recommend this dealership, Bob and Juan. I hope to deal with all of you again in the future.

Donf

4 de may. de 2015

Car Buying is like going to the doctors, nobody wants to go. We were pleasantly surprised when we asked for help and was not trampled under foot. Our salesperson Andrew Home made the buying experience a pleasurable experience.

Tigergrn

2 de may. de 2015

My visit was outstanding. You were pleasant to do work with. I enjoyed enthusium and motivation. You are a very good professional.I would definitely consider working with you again in the future.

DEBBIE G

1 de may. de 2015

Service at this dealership was very good. Debbie and Josh made my car buying experience easy. Both Debbie and Josh was friendly and easy to work with.Debbie G.

GAN

1 de may. de 2015

This car is at least our 4th vehicle purchase from Toyota of Waldorf over the past 30+ years. Each time we have received superior service that has met all our expectations. This time, Andrew, Juan and Emily were the consummate professionals in providing friendly, courteous and helpful service. My wife and I couldn't be more pleased. We extend our sincere thanks.

gmcclave

1 de may. de 2015

Bob went the extra mile to make sure that we got exactly what we wanted. You could not ask for an easier, or better car buying experience. We are repeat customers and plan to keep Bob as our go-to guy whenever we are in the market for another Toyota. Juan was the absolute best finance guy ever! He made what has always been a painful experience quick, easy and just all around pleasant. Great guys to work with! Highly recommend!!

Dan&Janet

30 de abr. de 2015

Salesperson was prompt in returning my calls, provided accurate information and stayed in touch as we completed the deal over a two day period. Once inside the dealership it took 1 and 1/2 hours, from handshake to new keys in hand. Andrew represents Toyota of Waldorf very well and comes across as a true professional. Would recommend both Andrew and Toyota of Waldorf to friends and family.Dan WorkmanMechanicsville, MD p.s. Used car appraiser really missed out on a cream puff, low mileage, convertible sports car. Sold it later that day for $2,500 more than Toyota of Waldorf offered.

judy0412

30 de abr. de 2015

This was my first experience in buying a car. Randy understood that and answered all my questions, with great patience and provided excellent service. Randy is my ideal salesman, no pressure, very detailed explanations, and help. He is a very personable person and put me at ease immediately. He went above and beyond in getting my car to me when it was not available at the conclusion of the sale. I will recommend Randy to all my friends and family who are interested in buying or trading their Toyota.

jessica.r.79

30 de abr. de 2015

Toyota of Waldorf provided an excellent car buying experience. All of the team members were professional, personable, knowledgeable, and most importantly, not pushy! They provided great information about the types of cars I was looking for; they were very nice and easy to talk to; and I never felt the "pressure" that you normally feel at other car dealerships. Marvin and Will made the car buying experience simple, enjoyable, and stress-free. Josh in finance was also a pleasure to work with; he explained all of my financing options, efficiently prepared the paperwork, and answered all of my questions. Finally, Todd in the service department was also absolutely wonderful in doing the research for the add-ons I wanted. He scheduled us to get the service, and we got the car back very quickly. Thank you to the Toyota of Waldorf team! Excellent customer service!

Jessica57cm

30 de abr. de 2015

Randy Flowers is the BEST salesman I have ever had the opportunity to meet. He is professional, courteous and just puts you at ease and he knows his cars!!!!! I will definitely come back to Toyota Scion of Waldorf when I am ready to purchase my Toyota and it is because of him! HELLLLOW! I love it! You need to market him and make him your national spokesman!

randy123

30 de abr. de 2015

I got great service from Randy Flowers. He is great to work with.I will refer toyato to all my friends and family.great job!!!

hottotrot

30 de abr. de 2015

hello, i just wanted to write this review to let you know that i received excellent service from Randy Flowers this past week. He is knowledgeable and caring. He answered all of my questions and concerns. I was extremely pleased with the service I received at Toyota in Waldorf especially from Randy Flowers

cargirl dretired

28 de abr. de 2015

We came to the Toyota dealership to just look around and compare prices to the Chevy Traverse. Brian Smith was very helpful. He listened to what we were looking for in an SUV. We compared both vehicles and took a test drive. We were impressed with all the features and Brian's knowledge of the Highlander. He was professional and courteous right down to the key chain that I had looked at.Brian spent time explaining and demonstrating all the new technology that was in the vehicle. He reminded us to call if we had any questions and just let him know how we were doing with the SUV.Overall, we were pleased with our new purchase and the salesman, Brian Smith.D. Morgan

Happy Customer

27 de abr. de 2015

What a wonderful experience we had with the team at Waldorf Toyota. From our courteous and patient salesman Travis, to our ambitious and knowledgeable finance contact DJ, the professionalism never wavered. Thank you so much for valuing our needs and for making it a great experience. We are lifelong customers!

PurrMoreHissLess

27 de abr. de 2015

Sales person Emily Eggleston and finance person Juan Gaddy were very friendly and easy to deal with. They made buying my first new car an easy and fun experience. I'm a Toyota fan! I traded in my 2004 Toyota Camry with almost 246,000 miles on it to buy my new Toyota Corolla.

montlong57

23 de abr. de 2015

I have bouth 2 new cars from earnest Winston at waldorf Toyota he got to be the best so me how everything work in car and truck I got there was verey nice at all times he is 10 in my book

DMC3488

22 de abr. de 2015

I was very happy to meet Randy the sales person that I worked with. Randy Flowers treated me with respect, honesty, and was very kind to say the least. It's hard to find people like that these days, but I definitely found a couple their at Toyota/scion of Waldorf!

SandyMandy60

22 de abr. de 2015

Thanks to Travis Ashline and Juan Gaddy, I purchased a Toyota Camry XSE. I would recommend them to others. I am so happy with my new car. Again, thanks for all your help.

clint51

22 de abr. de 2015

Brian Smith was very helpful and not pushy at all. He let me take my time and really think about my purchase and he gave us a great deal that no other dealer could beat. I would recommend him to others.

mtw20601

21 de abr. de 2015

My experience at Waldorf Toyota was a great one. My salesman Earnest was very attentive and made sure I was being taken care of at all times. I would definitely go back to Toyota. Thanks Earnest for a great deal.

LisaS

21 de abr. de 2015

A positive and good experience. I was looking to purchase a used Toyota Corolla or Camry. Randy greeted me when I entered the Used Car Office. He was pleasant & I felt like I had known him for years as I was dealing with him. Being a single woman shopping I felt like I was not being taken advantage of in my dealings. My experience was extremely positive and I would definitely recommend this dealership.

Tana1143

20 de abr. de 2015

We had an overall outstanding experience when we purchased our 2015 Camry. Emily Eggleston & Erik Thompson were instrumental in helping us decide to go with Toyota of Waldorf. Erick and especially, Emily were very pleasant, knowledgeable and just simply excellent in dealing with us. They deserve all the credit for this sale and I'm glad we gave this dealership another opportunity to earn our business. They completely changed our impression of this dealership.

vic

19 de abr. de 2015

I purchased my first car at toyota in waldorf and I am very satisfied with my decision. The customer service was superb and the whole process was hassle free. They took care of everything from getting a good loan to getting my tags. The inspection was already completed as well. Frank McGrady is awesome! He's very knowledgeable about cars and has a lot of experience in the industry. Juan Gaddy in finance was also great. The whole process was quick and they explained everything about the warranty, maintenance, etc. If you're looking to purchase a vehicle, this is definitely the dealership you should go to.

Bob C.

19 de abr. de 2015

I came in knowing what I wanted to buy and what I wanted to spend. The staff did not try to extend me beyond that or try to redirect me to something they needed to get rid of. There was no pressure put on me by any of the sales or financing team. The price I paid seemed to be average according to my research and Mike Glover seems to work very hard to make his customers very happy. They also found a loan with a better rate than what I was preapproved for.I do not enjoy the process and theatrics of buying vehicles, but this experience was different than any other I've had. Good job!

TundraBuyer

18 de abr. de 2015

Just took home a 2014 Tundra. For my previous Toyota purchase at another dealership, I felt like my business wasn't appreciated. When I entered the market for a Tundra, I decided to conduct my search in a wider radius. I am definitely glad I did. Earnest listened to what I looking for , gave the facts and information I needed to make a decision, and was willing to show some flexibility to reach a deal. Once the sale was sealed, Earnest and D.J. effortlessly walked me through the daunting process of updating my insurance policy and securing a loan. I wouldn't hesitate to recommend Toyota of Waldorf to anyone.

dtoyota_user

14 de abr. de 2015

I just purchased my 4th Toyota with my last Toyota having more than 400,000 miles. Marvin Brimage was great and very informative on the different features of the cars types that I was researching. Paperwork was explained efficiently and quickly. I highly recommend this dealership.

morris0310

13 de abr. de 2015

Earnest Winston was wonderful! He was very honest and attentive. This is the third car I have bought from Waldorf Toyota and have only had positive experiences.

Heynow

11 de abr. de 2015

Earnest Winston was just wonderful. Unlike my experience at Passport Toyota, I felt like I was a priority and the sales person knew his product. I live in DC but it was well worth the time to go to Waldorf and interact with professionals. Juan Gaddy was good too. Especially after he came down on that interest rate ;).

orda

11 de abr. de 2015

I had a greatest purchase of my life. Thank you to Brian Smith and other personal at Toyota Waldorf. I will recommend this dealership to my friends. Professional staff and clean facility.

Regina

11 de abr. de 2015

First of all I want to say that I own three (3) Toyota's and I purchased my vehicles from Toyota of Waldorf, where it just doesn't get any better, from the outstanding well experience salesmanship, specifically speaking of Brian Smith and Will Riddick. I continue to purchase my vehicles from Toyota of Waldorf because my experience with this specific dealership has always been outstanding, from the selection of the vehicle, to finance and the service department to the body shop, the training that Toyota provides to their employee is obviously the best because it's displayed in every aspect of your deal. I highly recommend this dealership and refer family and friends as I want them to make Toyota their family too, especially when investing in one of the many large purchases that we all will make in our lifetime, I want them to walk away as I have, very satisfied and pleased and this is what brings me back each time I have to upgrade my vehicle's, I highly recommend Toyota of Waldorf!

imwickwire

9 de abr. de 2015

The Toyota of Waldorf has been one of the most pleasant experiences I have had at a dealership. I purchased my seventh vehicle recently and Mike Glover was instrumental in my decision. Mr. Glover was very considerate to my needs and also provided valuable information. It was easy to see that he was well educated on the various vehicles on the lot. He was able to answer all my questions and elaborate on the many features the Toyota Highlander offered. Josh Siegel was also very helpful with the finance process. He was able find information and present it in a simple and easy to follow format. It is obvious the management team at Toyota of Waldorf have done an excellent job with personnel selection and training.

smith

9 de abr. de 2015

I had my 4-Runner in for repairs and ended up trading it in for a 2015 Highlander. Our sales associate ,Brian Smith was excellent. He was well informed about his products and extremely professional and patient. He helped us decide the best vehicle for our needs without any pressure. Josh Siegel was very quick and efficient getting us through the large amount of paperwork necessary to finance a vehicle. O'Rielly Mansingh was my service advisor, he kept me constantly updated on the progress of the work I brought the car in for. He was courteous and trustworthy when it came to explaining the work required. My wife and I were pleased with everyone we dealt with. A job well done!

ehill

8 de abr. de 2015

Recently purchased two vehicles from Waldorf Toyota for my son and daughter. We are a Toyota family having purchased Toyotas for the past 25 years. Although I live ten minutes from this dealer, I have avoided purchasing cars there due to past unfavorable sales experiences. This time however, I dealt with the Internet sales staff and was extremely pleased and impressed with the sales experience. In particular, I want to point out the following: Exceptional customer service from sales agent Ernest Winston. Ease of transaction from selecting to purchasing vehicle. Overall, staff was extremely courteous and professional. Greatly appreciated the absence of heavy handed sales tactics.I can honestly state this was the easiest and best car buying experience I've ever had. I HIGHLY recommend purchasing a vehicle from Waldorf Toyota.

tivm 254

2 de abr. de 2015

My wife and I recently bought a 2015 Toyota Camry at Waldorf Toyota. It was an excellent experience from start to finish. Our salesman, Frank McGeady, was most helpful, knowledgeable and very pleasant to deal with----absolutely no pressure!! Erik the sales manager stopped in to make sure that we were happy with our deal. Josh offered the extended 7 year warranty, but did not push it ! The whole process only took about 2 hours till we were walking out of the dealership the proud owners of a beautiful new car. A big "Thank You" also to Emily for explaining some of our new technology on our new car! Frank has offered to answer any of our questions at any time, and he really means it! This is really service "above and beyond".

Philly 01

2 de abr. de 2015

Bob was very understanding on the vehicle I wanted. He didn't try to sell me on anything else. DJ was very fast and actually got me a better rate than my own bank. Both guys did a awesome job for me. Would recommend them to anyone. Brian Krex

Mr.Biggs

1 de abr. de 2015

Was a wonderful experience, buying my first car from this dealership. Mr. Earnest Winston was great through the entire process from the start when I was looking for a new car, to the end when he put my temp tags on. I would recommend him and this dealership to anyone trying to purchase a new vehicle.

Jean's better half

30 de mar. de 2015

It was a rewarding experience purchasing my first Prius! You and the other folks were very helpful in answering my questions. The only thing that needs some attention is the owners manual. Instead of step-by-step explanations, much of the manual is hard to follow and seems to assume that I am already familiar with the vehicle.

DGRAY55

30 de mar. de 2015

This purchase was smooth and very efficient. Andrew reached out to me after my online inquiry, I spoke with him, he went off looking based on my criteria and when we spoke again, he said if you come on in, we will find you a vehicle. I am previous 10 year owner of a 2005 Toyota Highlander which had no major problems so the name Toyota in my book spoke for itself; therefore, I did not need anyone selling me any other manufacturer. While I was looking at the Highlander, I informed Andrew I wanted to look at the Venza, the day I went in was also the day I left with a deal and just needed to have my truck brought to the dealership. Andrew and Joshua is and were my winning team. Should I have any friends in the market for a vehicle, I know where I will be sending them. Even though I have the vehicle in with me, I have decided on some additional features and Andrew is currently working on setting up an appointment to take care of me as well. Great Job Gentlemen and Thank You Toyota of Waldorf. You get 5 stars from me and if I they allowed me to give 10, you would have it. Everyone is so friendly.

sumetria1

30 de mar. de 2015

I enjoyed working with Mark and the rest of the team at Toyota of Waldorf. I just stopped by because I received a letter saying that they were interested in my 2012 Camry and that I could buy a new 2015 Camry and keep the same monthly payment. That is exactly what happened. I am a proud owner of a 2015 Camry and my note is still the same. Everyone was friendly and very professional. I have purchased two cars so far.I will definitely be a repeat customer.

Sc1234

28 de mar. de 2015

Got a decent price. Another dealer offered slightly better but I had invested a lot of time w this dealer so went w this one. Brian found me the vehicle I wanted at another dealer and was friendly. Just wish the communication was a little better. I had to keep calling multiple times to find out how long the process would be till the vehicle came in. After a week w no phone call I decided to call myself. After multiple calls I finally talked to the sales manager and finally got it in almost 2 weeks later. It arrived with the windshield cracked but as soon as it came in they replaced it and put me in a nice Camry until it was ready.

BCB

20 de mar. de 2015

My buying experience at Toyota of Waldorf was excellent. I was in the market for a low mileage certified pre-owned vehicle. Andrew did a great job in helping me find the right the vehicle for my needs. The purchase process was much quicker than I have had at other dealerships. (In and out the door in less than 2 hours!) It helped that the price of the vehicle was much lower than first quoted before my test drive and I did not feel the need to haggle. (It was priced to sell and a overall great value.) Also, the value for my trade was reasonable based on it's condition. It was too good of an offer for me to turn down. Overall great buying experience.

tobes

18 de mar. de 2015

DJ and Andrew were great to work with and they made the car buying experience enjoyable. We walked in knowing what we wanted and the price we expected to pay. I chose thisndealership because they had the best price presented by my car buying service. I was happy to see the great way theyntreat their customers. There was no pressure and Andrew braved the wind and cold temperatures to bring us the cars to test drive. I did not have to wait around while the sales folks played the "car sales price" games. I had not intended to use the Toyota financing, but DJ showed me the numbers and beat the financing my bank had offered. Again, no high pressure sales pitch. Just gave me the numbers and they worked out better. The process worked quickly. We were out of there with our new car in less than three hours. I hate it when car dealers waste your time. These guys DID NOT do this great team to work with. Thanks for the experience.

GLENN

18 de mar. de 2015

I would like to say that my Toyota accessories installation of my heated seats is really a time consuming, money wasting, frustrating experience I ever had.I had been TELLING this to all that I spoke to that I LIVE AN HOUR AWAY.I HAD NOT BEEN INFORMED THAT THE HEATED SEATS ARE NOT GENUINE TOYOTA ACCESSORY, I ONLY BUY AND WANT GENUINE TOYOTA ACCESSORIES WHEN IT COMES TO THOSE, IF I WAS INFORMED THAT IT IS NOT GENUINE, I WOULD HAVE NOT PURCHASED THE SEAT HEATERS. (I asked why the switches of the Toyota Camry heated seats are different with mine and he said it is a Camry and it varies by models. I had a Toyota corolla 2015 as my second rental and it is different and it is not where mine was installed) I called to ask if my appointment is still ongoing because of the snow storm brewing and the service people said that they are open and I can come in to get my car worked on for the day. I got there and told me it was cancelled and need to be rescheduled. I scheduled the appointment and got a rental as well.I came in March 9 and drop my car and picked up and paid for my Camry rental. They said it will be available the next day.The following day, I received a call from your dealership and said there was a mishap on the scheduling and they have to keep my car for another day.The day after that, I picked up my car and Todd showed me how the remote start works and where the heated seats switch are.as I was leaving the premises, I turned on my heated seats and they would not heat up (driver side ON; passenger side OFF=nothing, driver side OFF; passenger side ON=nothing, driver side ON; passenger side ON=nothing)I reported it to the service manager and he confirmed that it is indeed NOT working and said I should call Todd the next day and set up an appointment for a fix with the rental waved. I also asked about why the switches of my heated seats are different than the Camry rental.The following day I called and set up an appointment with Todd for March 16th to drop my vehicle, pick up a rental. I also informed him that if I turn on the 2 seat warmers in HIGH setting, my audio will stop playing in about 5 minutes and will only resume playing after I turned one of it off.I came in 6 PM on the 16th, drop my vehicle, and pick up my rental which is a 2015 Corolla with heated seats. Asked the attendant why is it that my heated switches does not match with my car and placed differently and she does not know why.The following day, I had to call the dealership and asked if my car is done because they have not informed me so. They finally gave a call back and informed me that it is done. Me and my girlfriend came in, pick up my car and drop the rental. We turned the heated seats on and put it on High setting and it started warming up. On our way back about 5 minutes on the road, my audio stopped playing. It resumes playing after I turned one of the switches off.I remember the saying from the LEMON LAW if a store sells you 1 good lemon; I should get that 1 good lemon. In this case; I paid, came back to the store THREE times and still did not get my 1 good lemon. I already paid for the car, thats my part of the deal. Your dealership did not get me what I paid for. I am hoping you can do something about this. I want working, genuine Toyota seat warmers for my car that I paid for. I dont want to grab all my paper work and have to talk to somebody and get things all complicated.

Tia

16 de mar. de 2015

My experience with Toyota of Waldorf was excellent. Most of the paperwork was done prior to my appointment. When I got there my salesman Andrew Horne had everything ready. Did my test drive and when I got back Donald Diehl was there with the paperwork ready to sign and I was out the door!

buggarat

14 de mar. de 2015

I recently moved to the Baltimore, MD area and went on line to research dealers to find one that had a high rating from it's customers. Toyota of Waldorf was highly rated and I can say after visiting the dealership for my required maintenance, the ratings were accurate. My service adviser was ORiley Monashingh. He is very professional and treated me in a courteous and friendly manner. His professionalism is an asset to the dealership. ORiley will be my service adviser for all work that is required on my vehicle. One other note. Toyota of Waldorf is a one hour drive from where I live but well worth the trip. I will only take my Toyota to a dealership I trust. Waldorf has earned my trust.Thank you.

ginalu

14 de mar. de 2015

I dealt with a lot of other dealerships but noone was fair and upfront with me. U Emily contacted me and gave me a price and she was fair and very friendly. I was happy with my experience.

SLN04

12 de mar. de 2015

I recently purchased a 4Runner from Brian Smith at Toyota of Waldorf. Before committing to the purchase I went home and did some research on pricing and vehicle specifications. Brian was able to beat any price I found. The specific vehicle style I wanted was not on the lot but Brian did his part and I had it in about a week. Overall, I am completely pleased with my purchase and would highly recommend Brian Smith and Toyota of Waldorf to anyone! I would definitely do business there again!

Cnl282

10 de mar. de 2015

I had an overall wonderful experience with Toyota & Scion of Waldorf. I would highly recommend this dealership to anyone who is looking for a hassle free, easy, and great buying experience. If the dealership didn't have what I was looking for, they offered many other options to find what best suit me. Every employee I felt with was very kind and offered outstanding customer service. With out a doubt Toyota & Scion is the way to go!

Joe

4 de mar. de 2015

I came to the dealership looking for a FR-S and I saw a blue one on the lot. Mr, Dobbins came out and introduced himself and stated he had one on the showroom floor he wanted to show me. Once in the show room I immediately saw it was a 2015 FR-S Limited Edition Release Series 1.0. I looked the car over and said I wanted to go home and do some research on this particular series. The next day I met with Mr. Dobbins and stated if I could get a good number for my trade we may be able to do some business. I was not happy with the amount of the trade being offered but Mr. Dobbins spoke with the new car sales manager to see if a deal could be made. The next thing you know there were 3 managers in an office working on the deal and within 30 minutes they gave me an offer I could not refuse. I got a limited edition FR-S, an increased amount for my trade without the excess being placed on the new car, excellent interest rate from Toyota, and excellent service from Mr. Dobbins, the sales manager, and the finance manager. They went out of their way to make the sale work even with the amount of negative equity I had on my car. These guys are professionals that will work through all challenges to ensure the customer is satisfied 100%. Thanks Mr. Dobbins for showing me the limited edition car, and thanks to the rest of the team to make this deal work. I could not be happier with this dealership.

Suawe2

3 de mar. de 2015

This is my second tundra Crewmax purchase with Brian Smith. I showed up to dealer with an aggressive sales price and with very minimal negotiations they beat all competitor prices in the area. Truck of my specifications was unavailable but was able to modify truck at Toyota plant that was to be built for Toyota Waldorf to my specs. Received truck 3 weeks after closing deal with only 5 miles on odometer. Very pleased overall with another transaction with Brian and Toyota Waldorf. Highly recommend you show up educated and informed about the vehicle and price of your future vehicle, then see Brian Smith for the best price in town.

L

25 de feb. de 2015

My experience was very smooth. Fastest, easiest most pleasant car purchase ever. No time wasting no headache. I explained what I wanted and got it.

Larry

23 de feb. de 2015

This was my third car I have purchased at this dealership. I must say that it was my best experience at buying a car anywhere yet. I have to give a great shout out to Brian Smith who assisted us in requiring out new RAV4. He was not only very courteous, friendly but knowledgable about the car. He made the buying process very easy, humorous and fun experience. I would surely reccommand this dealership to others and have them ask for Brian Smith in particular.

Beau

21 de feb. de 2015

I have owned several Toyota Tacoma trucks over the last 12 years. Just bought a new 2015 from Toyota of Waldorf and found the sales person and finance person very helpful and professional. Andrew called to setup a convenient time for us to visit the dealership. He also worked with us until we reached a price that we were happy with. He then took care of everything quickly and efficiently. Joshua worked with us to get all of the financing taken care of and was always friendly and personable. I would recommend Toyota of Waldorf to anyone wishing to purchase a new Toyota.

Sabrina

20 de feb. de 2015

I'm so excited I just brought my first BRAND NEW CAR!!!! And I couldn't have picked a better dealership than Toyota of Waldorf! Everyone was friendly and had a great sense of humor, which made this tedious but exciting experience a breeze for me.. I went to two other dealerships test drove the car and left very unhappy with the service. Toyota of Waldorf was my last stop.. and I left with a big grin and pulling out with my beautiful 2015 Toyota Camry!!!!!! Thank you Emily Eggleston Ernest WinstonJosh Siegel and Erik Thompson for all of your help!! Josh and Ernest when I come back I expect to have my danishes and balloons! LOL!!!

Sung

20 de feb. de 2015

Debbie was simply a joy to have as your car sales person. She was very friendly, personal as opposed to business-like, and helpful. I felt as if she was on my side. I purchased a 2015 Prius 4 and I am totally satisfied with the whole experience--great price, great car, great people, etc. Juan who handled the finance part was another reason that made my experience so enjoyable. This is my second purchase from TOW and I would heartily recommend this dealership to anyone.

Lisa P

16 de feb. de 2015

Bob Bowman, Allen Walker and Juan were awesome to deal with. The dealership didn't have the vehicle I wanted so they got in for me from another dealer in just a few days. It was exactly the vehicle I wanted (with all options, color, etc.) at the price we had previously negotiated. This was my first experience at Waldorf Toyota but it won't be my last. It was by far the best car buying experience I have ever had. If you're in the market for a new or used car, go to Waldorf Toyota and ask for Bob Bowman. You won't be disappointed.

bettie52

16 de feb. de 2015

My original reason for going to the dealership was to get my 2012 Toyota served. While waiting, I went into the showroom and the rest is history....I did a trade in and purchased a 2015 Camry!!!!Mr. Smith was my salesman, a true God sent, he was understanding of my need and answered my questions honestly. He worked hard to meet my needs and for that I am truly grateful. The process was simple and easy, I made a request, he looked into it, came back with an answer made a few adjustment - and now I am happy. Simple. The financing process was also a positive, comfortable, understanding experience. Waldorf Toyota has a great staff. Honest people, that's what makes the difference. Honesty backed up with/by the contract.. Thank you Brian Smith and Josh Siegel. See you in six years.

baihui

15 de feb. de 2015

I've been going to this dealership since 2004 and they always exceed my expectations. They are friendly professional and honest. It's great doing business with them.

Linda Lou

14 de feb. de 2015

I was very pleased with my purchase of a RAV-4! I fount it on the internet and talked to Erik Thompson and he simply said "Just come in and drive a few, and we will go from there." I went into the dealership just to check-out the RAV-4 and ended-up purchasing it. It was a very simple, honest, and hassle-free experience. Earnest Winston was an awesome salesman. I told him upfront what I wanted and the price I could pay. I got exactly what I had expected for my trade-in without any hassle and no games. I was in and out of the dealership in less than 2 hours. I didn't feel trapped for hours - sweating out a deal. I hate playing those games! It will either work or it won't! Juan Gaddy in the Finance Department worked his magic and got my payments where I was comfortable with a great interest rate. The vehicle sold itself. and I would definitely recommend everyone to buy from Toyota of Waldorf.

Jacobs

12 de feb. de 2015

We were very pleased with the whole. experience, Bob Bowman couldn't have been any better. We told him what we wanted and the price we would pay and he quickly found just what we asked for and at the price we asked for. We were there for about an hour or so and then talked to Joshl Siegel about the Extra Care Platinum service and discussed payment, etc. The next day we heard from Bob that our car had come in. After finalizing paperwork with DJ Dieh, Bob took us out in the car and explained everything. He added our cell phone numbers into the Bluetooth system. He programmed the radio, explained the many features until we understood. I would recommend Bob to anyone I know who is interested in getting a new car.

trdarcy

12 de feb. de 2015

Toyota of Waldorf. I definitely would recommend everyone to buy from Toyotaof Waldorf. This dealership knows how to treat its customers and makes for apleasant visit. I plan to come back to this dealership for other future carpurchases. Thanks Toyota of Waldorf.The service department is awesome and make it a great place to get service.I can schedule my service appointments from home in real time from theirwebsite. They also have a full service parts department and body shop.Toyota of Waldorf gives new meaning to a full service dealer. The dealershipalways has prompt service and gets you in quickly and out when they promise.I can always depend on the dealership for any issue I may have.

Bob

5 de feb. de 2015

I have purchased well over 10 new vehicles in my lifetime and must admit in many cases it's like going to the dentist and having a root canal procedure. I must admit that dealing with Frank and his team of professionals was a pleasure I did not expect when I decided to trade in my spouses' Highlander. I was not pressured nor presented with the numerous back and forth to check with the manager to see if we can come to an agreeable price.The price was in my ballpark and the trade value for my vehicle was well within a fair price. Franks demeanor and professional service was the reason I chose to but the vehicle since I had many choices to go to in the marketplace. Not only will I enjoy my purchase, I plan to recommend the Waldorf Toyota Sales and Service whenever I get a chance.

CoRnBrEaD

3 de feb. de 2015

Every part of my car buying experience was outstanding.....thank you Toyota Of Waldorf for my second new car with you guys. . . . .you rockA.J. JOHNSON

DJHud

2 de feb. de 2015

Like many people, I've had many bad car buying experiences. I've purchased two new cars from this dealership in less than a year. Part of the reason I went back the second time was a good experience the first time. The second time was even better than the first. Thank you Frank and the rest of the Toyota of Waldorf team!

ajcarbo

31 de ene. de 2015

We selected Waldorf Toyota through an internet referral program.Jason Lormore was the salesperson assigned to work with us.Initially we were interested in finding a 2014 leftover or 2015 base trim car.Jason didn't apply any pressure to sway us toward a higher trim line. He listened to our needs and was patient as we discussed our wants for the new car. As we got to the end of our initial discussion, he politely asked what he could do to close the deal. We openly told he we were still shopping and wanted to sleep on it.He did call us on the next business day and I was happy to tell him we would be going with Waldorf Toyota. We had purchased three Toyotas in the past from a competing "one price" dealership in the Wash DC/ Baltimore region and were pleased with the experience, although understanding that we may have paid a little bit more for it.Jason, Erik and Waldorf Toyota have managed to match that type of buying experience and did it at a lower purchase price than the one price regional dealer.We look forward to a continued relationship with the good people at Waldorf Toyota.

CruisingZs

31 de ene. de 2015

From our salesman Frank, to the sales manager Erik, and the Used Car Manager Mike the staff is pleasant, professional, and knowledgeable. The experience at Waldorf Toyota made buying a new car a true pleasure and we had fun test driving and choosing a car. It how buying is suppose to be! We will be back and recommend the team to our friends. Happy with my Toyota and the final deal can't be beat! The Z's

deni

28 de ene. de 2015

This was probably my 15th car purchase and by far the best. It was the best because for the first time it did not take me all day! Additionally, the salesmanship is what knocked the ball out of the park! Debra Bolton, Eddie Richardson and Will did everything right. Even Lynn in the retail store is a gem .Everything right means that they did what I wanted them to do. They were at my beckon call for the time that I was at their facility, The vehicle in the appropriate color that I wanted was rushed to the dealership in no time flat! Salesmanship is what comes to mind........Salesmanship deals with the conduct and attitude of those selling goods and services effectively. Effective sales requires a systems approach involving roles that sell, enable selling and develop sales capabilities within its employees. Toyota of Waldorf is an organization with world class salesmanship! The Toyota Corporation needs to clone this dealership! Kudos to them all!!~ Denise R..

Jovan

28 de ene. de 2015

Walked in, walked out with a new ride in record breaking time. Good man right there with straight forward approach. Highly recommended, great experience and good pricing.

Kim H

27 de ene. de 2015

Emily provided excellent professional service. I will highly recommend Waldorf Toyota to all my friends and associates. Everyone wanted to make sure my experience was a positive one, and I drove off with my brand new Venza. Great service, and prices!

Ruth P.

21 de ene. de 2015

My daughters Camry had a check engine light on and a message to have "hybrid system checked" After reading these reviews I was so scared to bring in the car!! I also know that hybrid work can be costly! But the car needed to be fixed and since it's a hybrid, Toyota needs to do the work. I contacted the service manager Reggie and shared my concerns about the horrible reviews and he assured me that the car would be handled in a way that would "earn my trust"! He was patient and with sincerity wanted to make sure my experience was a positive one, and he did just that!! He returned all my calls in a timely fashion, he called with the estimate of what "had" to be done (according to the check engine light) and suggested some other things that could be fixed, but there was no pressure and he was very straight forward with me. The car was diagnosed and fixed in the timeframe he gave me. There was a couple recalls on the car and he made sure the work for those was done as well!! When I picked up the car the horrible noise was gone and it seems to be handling nicely!! I couldn't have asked for a better experience!! I now will be using this service center with confidence!! Thanks again Reggie and the "hybrid specific" mechanic who did the work!!!

myScion

21 de ene. de 2015

Bought my Scion xA in 2004 and had Toyota of Waldorf do the servicing ever since. No major problems or issues with my baby! They've kept her running beautifully for 11 years and I'm anticipating a few more before I need a new car. Will definitely check them out first when that time comes! Great service people, prices, and reliability!

Skeeter

20 de ene. de 2015

I truely enjoyed my visit and purhase of my 2015 Toyota Corola. Andrew Horne contacted me early yesterday morning ( 1/19/2015) to inform me he would have the car ready for me to test drive when I arrived, and indeed in was. He provided excellent professional service until I drove off with my brand new white Corola. I will recomend his service to all my fiends and associates.

Lynise

20 de ene. de 2015

Brian is a great salesman. He's very professional and courteous. He made my buying experience hassle-free and worry-free. I would definitely recommend him to family and friends.

busa2000

8 de ene. de 2015

This is the second car we bought from this dealership in less than a year. We have always had a good experience with Brian Smith. When we are ready to buy or next toyota it will be with Brian Smith top notch guy.

Freddie

6 de ene. de 2015

Just bought a 2015 Toyota Tundra CrewMax from Brian Smith on 5 Jan 2015. Mr. Smith provided us stellar professional sale on our truck from start to finish. He quickly got us the keys to the truck for our test drive and my wife love the truck so much, we bought it. Upon returning from the test drive, Brian provided us a great "bottom line price" up front that suprise my wife and I. We did not need to haggle for several hours like other dealers in the area to get the fair "out the door" price. I even added two options that total $1K and he included them as part of the great price. Brian's peers/team mates even provided us a shuttle ride to shop around while waiting for the running board to be installed the same day. Overall, Brian, the service and shuttle ride teams scored a perfect excellent scores for a great experience in buying my wife's dream monters truck. They business acumen should be the model for all car dealers.

knking71

5 de ene. de 2015

As an individual that despises car dealerships and sales people, the experience at Toyota of Waldorf was very good. I would certainly recommend the dealership to friends and family. Thanks for a good experience.

jwh

1 de ene. de 2015

This is the best Toyota Dealership in close proximity to the beltway. Management, sales and service are all great and easy to work with. Go see Bob Bowman!

MDmccc

31 de dic. de 2014

Dealer was very friendly and knowledgeable. The process was way lengthier than a previous experience at the last Toyota dealership where I purchased a car. I really didn't get a deal during the Toyotathon event. Numbers were misleading. I put down over 50% of the price that day, but ended up paying window sticker price. No sale or deal. What was the point of Toyotathon?Additionally, I left the lot with one key to my vehicle and have emailed twice to inquire. No response, but I get Toyota survey emails and congratulatory emails daily. My last Toyota came with 2 keys. This should be a simple inquiry for the dealership to address.

nmonacelli

30 de dic. de 2014

Bob Bowman gave me the help I really needed. I wanted to buy a new car but I was nervous about it. I was still driving a 1996 Ford. . . Reading about and seeing the advanced technology on the new cars was over whelming to me and I was very uncomfortable in making a decision. Bob's patients and encouragement in explaining the special features and showing me how they operated put me at ease. With his help, I finally decided on the "Avalon Touring" car and I am very pleased with the transaction and happy with my car.

hammieham

27 de dic. de 2014

My go to Salesman at Waldorf Toyota is Bob Bowman. I purchased my last 2 vehicles from him. I told him what I was looking for and he delivered. I did not have to pay more than what I wanted to pay or was willing to pay. He helped me to get what I wanted and needed without going over my budget. Bob is courteous, professional and he knows his product and his job. I will recommend him to everyone I know that is looking to purchase a vehicle. His customer service is outstanding. Thank you for everything, Bob! We now have all Toyota vehicles at my home.

Diovas

25 de dic. de 2014

I wanted a Highbred vehicle and checking Consumers Reports I found that Toyota was right up there. Brian, my salesman was knowledgeable and made everything easy for me. The no interest and no money down was to good to be true. I purchased the show room car. Didn't even drive it until after the deal was cut.The closer was also great as he explained all the financing and what not. The only problem was, I left all my paper work at the dealership and Waldorf Toyota closed early on Christmas Eve and I have been driving by the "Seat of MY Pants." I had one hell of a time trying to remember how to start it without a traditional key. It took me almost an hour to figure it out. I had to go on line, to U Tube. Thank goodness there was a guy on there explaining everything in a video.I am 76 and will be using the Vehicle to work for Uber Inc., the fantastic company that is changing the face of paid auto transportation and is killing the taxi cab market. I have driven it now for 170 miles and the fuel consummation has just reached an 8th of a tank. I cannot believe it. That equates to more money in my pocket and not the gas tank.I am now going out for a while and take a long Christmas drive with my lady in to Virginia.Ken Savoid301-638-2488

mypath2sun

19 de dic. de 2014

We have worked with Toyota Waldorf before and found the process easy though time consuming. This time with the efforts of the team and previous leg work, we were in and out in about a hour including the final test drive. We had just bought a car there in Spring 2014, which was totaled during Fall 2014. The team worked diligently with us to get warranty and service credits from prior purchases and other discounts and credits. We have definitely become a fan and loyal customer of Toyota Waldorf. We have bought out last 4 cars there and I am sure we will go back for our next one.

C

18 de dic. de 2014

My Sales and Financial associates were absolutely remarkable in their professionalism, knowledge of the vehicle, and their personable mannerisms. A great buying experience. Thanks Gentlemen.

tattooluver3

17 de dic. de 2014

Mr.McGeady is a very professional salesman! He did everything he said he would do plus more. His customer service is amazing! Will recommend Frank to everyone I know. Thank you for a great buying experience!

Teresa Foley

15 de dic. de 2014

Located my camry online, called ahead and Frank had it sparkling for me upon arrival. The entire process was one of the best car buying trips that I have ever had! Thanks Frank!

RobbyOliver

15 de dic. de 2014

To my surprise the entire experience from the moment I walked in the door to driving away in my new car was a pleasant one. I was expecting pushy salesman, fake smiles and a price which kept going up. I had spent considerable time researching reliable vehicles with really good gas mileage that were in my price range and I had a couple vehicles in mind. I was greeted by Earnest Winston from sales who was top notch. After explaining what I was looking for Earnest helped narrow my search and pin point the vehicle that was right for me. This was all done without the afore mentioned sales gimmicks. I honestly felt like I was having a normal conversation with a friend of mine that just happened to know a lot about the car I was looking at. So if you're feeling nervous and apprehensive about your next vehicle purchase go to Toyota of Waldorf and ask to see Earnest Winston. You'll be glad you did.

mballantine

14 de dic. de 2014

No gimmicks or salesmanship. I did my research and knew what I wanted and about how much I would pay. When I emailed the dealer, they told me what they could do and didn't pressure me. I went in to the dealership to purchase the car and was given exactly what they told me at exactly the price they told me.

Alisha Kelsey

14 de dic. de 2014

Bob Bowman was extremely helpful and friendly. Made the process of buying a car quick and less stressful. I would definitely recommend that anyone who is looking to buy a car, go see him.

aprilmichelle13

13 de dic. de 2014

I went in with exactly what I wanted already in mind. Jason went out of his way to make sure that I got exactly what I wanted. There was no hassle! I walked out with the car of my dreams! Thank you :)

Robertkgb1331

13 de dic. de 2014

Had a great experience. Fast, honest pricing. Have bought several vehicles from this dealership and will buy there again. Love my current corolla-s. Maintenance is great too!

7Loretta7

13 de dic. de 2014

I called about the car I was looking for and when I arrived at the dealership the associate, Mr. Horne, had the exact car I wanted waiting for me to test drive, and then the paperwork went so fast I couldn't believe it.

williams.judy

13 de dic. de 2014

I had a very good experience with Toyota of Waldrof. The employees were very helpful with my over all purchase of a car. Mr Jason Lormore was very friendly and did his best in helping to get my new car. If I every get a car again I would go to Toyota of Waldrof and would recommend the dealership to other people.

kat.dolan

12 de dic. de 2014

This was by far, the best experience I have ever had with a dealership. Bob was kind, honest, and knowledgable. Bob walked me through every process, and with honesty. Every car I have ever bought was stressful and most times I caught the sales associate lying, but not Toyota of Waldorf! If you are looking for knowledgable, kind, honest salesmen, you have found your place!!

mspiggy

12 de dic. de 2014

I have purchase several cars from Bob Bowman. He is an excellent salesman who treats his customers with respect and understanding. He always give you his full attention. If you ever have a question about your vehicle you can always call him about it. Alan and DJ were also very helpful when I purchased my vehicles. I would strongly recommend Waldorf Toyota to my friends and family!

Swansbrs

12 de dic. de 2014

I have purchased several cars from Bob Bowman and I will continue to. He treats his customers with respect and gives them his full attention.

GloriaRosier

11 de dic. de 2014

Brian and DJ were incredible. They truly know how to make purchasing a new car an enjoyable experience. Will recommend them to anyone car hunting.

Wanda Rose

11 de dic. de 2014

Mr. Earnest Winston's professionalism and years of experience speaks for it self! Mr. Winston is an excellent salesman that provides outstanding customer service to his clients. He was very instrumental in me purchasing a vehicle at Toyota of Waldorf. I was very pleased with the service him provided me. He made me feel part of the Toyota of Waldorf family!

Dwayne Gleaton

11 de dic. de 2014

Did not feel comfortable about the service. My salesperson made me feel stupid on the deal he was trying to giving me. It was ridiculous and insulting. I will either shop online or try another person at that dealership.

basses2

10 de dic. de 2014

I have purchased 3 vehicles over the past 14 years from Toyota of Waldorf. That within itself speaks to the stellar reputation of this dealership. Earnest Winston is the best salesman bar none. When my husband and I come in for service on our vehicles, Mr. Winston always takes the time, even goes out of his way to greet us with his infectious smile and wishes us a great day! That means a lot to us that he knows us by name. I will continue to recommend this dealership and continue to purchase my Toyotas from them.Nathan and Crystal Bass

daisycherry.maggett

10 de dic. de 2014

A couple of months ago, I had the opportunity to purchase a Toyota Camry from the Toyota of Waldorf's Dealership and my sales person was Randy Flowers. He is a very delightful young man with great potential. He really tried to please me because I was not planning on purchasing a vehicle at the time. However, with his personal touch of influence, I was convinced that I was making the right choice. He told me to contact him for anything referencing my purchase and he would direct my path. Randy brought the vehicle to my house and that was another thing that really impressed me. I appreciated his kind words and his beautiful smile. Randy is an asset to Toyota of Waldorf and I will certainly tell others about him. Thank you. Daisy Cherry Maggett

bdwill

10 de dic. de 2014

My experience with Earnest and the sales manager Will was a hassle free, professional, speedy process. They didn't have the color of choice but it was delivered for me to pick up the next morning. I love my new Camry. It's my 4th one! Thank you Earnest and Toyota of Waldorf!Happy Holidays to you and yoursBarbara Williams

chjohns

9 de dic. de 2014

Working with Bob Bowman was the best!! He made my first major car buying experience a dream! I didn't feel like he was just trying to make a sale. He will definitely be the first person i call for all my future car purchases.

bhunt33

9 de dic. de 2014

I have been purchasing Toyota's for the last 10 years. I surely wasn't in the market for a new car. One day I came to the dealership to bring my car in for service and while I was waiting, I decided to go look at what was on the lot. I ended up meeting Ms. Latimer. She is excellent! Her knowledge, patience and customer service skills is like no other. Ms. Latimer took the time with me to show me the different cars that I was interested in and what the main difference is between them all. She is very convincing! Do I need to say that I had to call my husband to get a ride to the dealership so that he could drive that OLD car home....I had a new one! Thanks Tina!

patience52

9 de dic. de 2014

I was in the market to lease a vehicle and I ended up at Toyota of Waldorf. The saleman, Earnest Winston treated me like royalty. His knowledge and expertise made my experience very smooth and stress free. This was my first time leasing a vehicle and he made me feel like royalty with his professional and calm demeanor. I look forward to working with him in the near future to either lease or buy another vehicle at Toyota of Waldorf.

normand44

9 de dic. de 2014

I have been buying my Toyota's from Frank since the 1990's so has my daughter's he is wonderful and I can trust everything he tell's me. I followed him no matter where he was. It's hard to find an honest sale's person.

renjoygat

9 de dic. de 2014

Earnest was wonderful! I live in Alexandria, VA and when I called, he explained everything to me over the phone that made me go directly to Toyota of Waldorf. Everything was handled in only two trips - mainly because i wanted a different color than what was offered at the dealership. They found the color I wanted. :-) i have referred customers to Earnest and will return for my next car.

winna13

9 de dic. de 2014

I had the pleasure of visiting our local Toyota dealership in Waldorf. I called myself "just browsing". After talking to Will Riddick and Bob Bowman, I decided that this is the place I wanted to purchase from. Bob is knowledgeable and friendly and really explained to the Tee everything I wanted to know. I felt very comfortable and at ease making my purchase. He iis truly an asset to this Dealership. Whenever I go in for service, I always seek Bob and Will out just to say hello and thank them once again for being so helpful. I recommend this Dealership to my friends and family and I also tell them about my wonderful experience with Bob Bowman.

vbtaiwo

9 de dic. de 2014

I called this dealership several times and either no one would answer or the person that answered wouldn't call me back with the info I needed. There was very little follow-up. Finally I got Earnest Winston on the line and things seemed like it would improve. That was short-lived. The car purchasing went quickly since I told him I had limited time.Post-purchase, i was bombarded with emails from Toyota, that dealership and/or Mr. Winston. I probably got well over 10 emails. I've purchased Toyotas two other times but with other dealerships and never got all those emails. I replied back to Mr. Winston on one of the emails to ask him how I could order a back cover for my vehicle. No response. Mind you, his emails claimed he was available post-purchase.I never got a call or email that my tags had arrived. I called the dealership and was told that they were sitting there. Really? Then I was told that the finance person didn't process my tags properly so I should bring extra money. I get there and the receptionist could not find my tags. I spent 30 minutes waiting for them to figure out what happened to my tags. Mr. Winston casually comes out and tells me to just come back the next Monday. I reminded him that I lived 45 minutes away and the reason I came that day was because my temporary tags were a few days from expiration and when I called I was told my tags were ready. I loathe this dealership. Horrible customer service. The facility is run down as well. I don't plan on ever getting my car serviced there; I wouldn't be comfortable.Seriously, save your save a headache and a low-grade nightmare and go somewhere else.

kimlaz

9 de dic. de 2014

Frank has the knowledge, personality, and patience that connects with the public. He practically reads your mind. He is an asset to the Toyota team.

4Runner2012

8 de dic. de 2014

Mr. Frank McGeady is the best car salesman at Toyota of Waldorf. He also projects a warm and cheerful attitude. Ive purchase 2 vehicles a 4 Runner 2012 for myself and a Corolla 2013 for my Mom. Mr. McGeady was my salesman for both. He has remarkable patience, admirable tact and always tries to lift the spirits of those around him. I believe these characteristics represent Mr. McGeady. On behalf of my Mother and myself, we love our vehicles.

markocalvert

8 de dic. de 2014

Frank McGeady is an awesome guy. We felt so comfortable with Franks advice and he found the perfect vehicle for our needs . The price fit and hands down the salesman was AMAZING!!! Keep up the great work Waldorf Toyota. We love our 2015 4 Runner

gwenrob

8 de dic. de 2014

Frank McGeady is a great salesman. I've purchased 2 cars from Toyota of Waldorf within the past 5 years and had Frank as my salesman both times. I love my Sequoia. My husband and I think that Toyotas are very reliable vehicles and that Toyota of Waldorf is a great dealership. We've been purchasing Toyotas for approximately 20 years now. Frank has made both of my purchasing experiences wonderful. Frank was very professional and knowledgeable. The ladies and gentlemen in the Service Department are wonderful too. Really good service.

jonriet

8 de dic. de 2014

Our Prius purchase was exactly what we were looking for - friendly, fast, efficient and with a fair price. Jason answered the questions we had and then made the purchase process painless, except for having to pay for the car of course. We'll be back.

daren.domanski

8 de dic. de 2014

I would like to thank Frank for being a great salesmen and for putting up with me and finding the time to work with to in finding my wife's 4Runner and my Tundra

Charles Hurd

8 de dic. de 2014

Our salesman was Andrew Horne and our finance person was Josh Siegel. We had an extremely professional experience with both Toyota staff members. My husband and I purchased a Toyota Corolla around seven years ago, so this was our second experience. We purchased the first one from Car Max.Andrew was quite patient and friendly. He really sold us on the car especially the color. Josh worked the deal so that we could afford to get it. He is extremely knowledgeable, approachable and friendly. We would highly recommend them both to our friends and family.We also appreciated the assistance we received from the night manager (sorry, I don't remember his name) and Andrew's colleague who sit on the other side of him. They too were so friendly and helpful, even late that night. Thank you all for our experience. We look forward to a good relationship with Toyota. The Hurds"

parkerg21

8 de dic. de 2014

In 2014, I purchased two (2) new Toyota vehicles from Toyota of Waldorf. In both cases, the Sales Representative, Jason Lormore, was great to work with. Mr. Lormore was knowledgeable about the vehicles and efficient in facilitating my purchases. Similarly, Mr. Gaddy was efficient in handling the financing paperwork process. I will continue to contact Mr. Lormore for my future Toyota purchases.

Jsartori

8 de dic. de 2014

Sales and Service was great. I would recommend them to anyone looking for a Toyota! No pressure or games just good old fashioned service. Great Dealership.

Patches1997

8 de dic. de 2014

Purchasing my 2014 Avalon proved to be a very easy and overall pleasant experience. I got what I consider was a fair price. Bob Bowman was very helpful and easy to work with

stuart oring

8 de dic. de 2014

My wife and I had an excellent sales experience when we bought our new car from Waldorf Toyota because of Andrew Horne. He was knowledgeable and extremely helpful throughout the entire process!

kendiggs

8 de dic. de 2014

I have been sold on Toyota's and on this Toyota Dealer since I bought my first Toyota 14 years ago. I bought a Tacoma Prerunner from Frank McGeady back in early 2001 and that truck is by far the best vehicle I ever owned. I still drive it today and have had no problems with the truck or with Waldorf Toyota! Since then I have returned a bought 2 more Toyota's (Camry & RAV4) from Frank and have had excellent service from the service department! I can't say enough about this Dealership and the Salesman of the Year Mr. Frank McGeady! If you need a great car or truck at a great price that is backed up by great service then go see Frank at Waldorf Toyota!

Blackeagle224

8 de dic. de 2014

I think and feel from my experience that Waldorf Toyota is the best Toyota dealership I have ever dealt with. I currently own 2 and have owned 5 Toyota in total. My vehicle was recently totaled and I was in love with it. I went to Waldorf to buy a replacement as recommended by my US veteran organization. I live very near to another Toyota dealer. Andrew Horne was my salesman. A listener, very personable, excellent in his answers to my questions and the vehicle he, from my description of wants, chose to show me. I bought the 1st one though I looked at several. I have been back for maintenance recently. Regina White was my service manager. She was excellent also.The dealership is friendly, caring and efficient. I am very pleased with my experience and I would recommend them over every other dealership in my area. I pass one to get to Waldorf. The make does not matter with their business ethics and excellent service.

golfpro6363

8 de dic. de 2014

My wife and I recently purchased a new Camry and Rav 4. We were very pleased with the service we received from Frank McGeady and staff. I have been a customer of Frank's for the last 16 years and will continue to purchase vehicles for my family and myself from him. I highly reccomend all the staff at Waldorf Toyota, they are all very helfpul.

aaanannan

8 de dic. de 2014

I have purchased 4 vehicles from Toyota and Frank McGeady was the salesman for all four. Very professional, quick and satisfying. Will definitely purchase another!! Possibly next summer! :)

OmobaJesu

7 de dic. de 2014

It was a smooth and good experience for me and my family. Mr. Bob Bowman was patient with us and after we were done and didn't feel like we got a good enough deal, something was done to make all parties happy.

Cindy Chamberlain

7 de dic. de 2014

Bob bowman was great. I told what i wanted and went and got it. Show to me and told about how everything work. Took me back to his desk Work out on price What my payment was . He did a excellent job It was a really nice experience .The other people there were very nice and friendly .They made me field right at home I will tell all my friends to go to Waldorf Toyota. PS This is the first Toyota and I"am very happy with it.`Thanks Cindy

robert.schmidt.75685

7 de dic. de 2014

Bob Bowman knows what I want is ready for me when I arrive. Bob recommended another great person to help me out on my last purchase, Brain Smith, when Bob was out for an extended period. When I visit for normal maintenance I always try and stop by and say hi to the Bob. Great Team Work. Thanks to Allen Walker for holding a vehicle until I could get to the dealership.

PJ Brown

6 de dic. de 2014

I've had nearly 10 Toyota vehicles. I am pretty loyal to one dealership until something happens to change my mind. I came to Waldorf Toyota after a negative experience at another Toyota dealership and it has been my go to Toyota dealership for nearly 5 years now . Mr. Bowman was great to work with and the whole buying process was simple and easy. Service is always a simple and great process as well.

Dana Tropeano

6 de dic. de 2014

Excellent customer service! I'm nervous walking into a dealership, I always feel like I'm about to get robbed, but not here. They made sure to get me the best deal for my Toyota Tundra.

nicco2424

6 de dic. de 2014

Mr. Andrew Horne was an incredible salesman. Never had such great service in one visit before. I'd recommend this dealer/dealership to anyone in the area.

abby.halloran

6 de dic. de 2014

My experience here was very pleasant and comfortable. Mr. Bowman did everything he could to help me and I never felt pressured. This is the only dealership I will go to in the future.

john.w.gardner1

5 de dic. de 2014

Bob Borman of sales is perfect. He answered all my questions, was more than willing to explain everything and remained friendly at all times. I got the vehicle I wanted with no pressure, the price I wanted and delivered ahead of time. That's service. In the 12 years I have been using Waldorf Toyota, I have had the same service writer, Ric Laslo. That's service! That's the personal touch!

drtozser

5 de dic. de 2014

Bob Bowman has been great in assisting us with the setting on our vehicle. During our buying venture he was upfront with our discussions. When I purchase another Toyota I want Bob to be my Sales person!

john.bohner

5 de dic. de 2014

Bob has sold both my wife and myself a new car, and one of our sons a previously owned one. Our other son needs a new vehicle and will be visiting Bob shortly. we recommend him whenever we can. Great job always

Drew Weaver

5 de dic. de 2014

Purchased, financed and serviced my 2 Toyotas at Toyota of Waldorf. I rarely write reviews, but Bob Bowman and the great people at this dealership are top notch and worth giving an opportunity to show how well they combine service and value.

colleen.spadafora

5 de dic. de 2014

Best salesman ever! Would recommend to everyone! He is always willing to drop what he is doing to help past customers so when I'm ready to make another purchase, I will contact him first.

Bryan ArthelmeB

5 de dic. de 2014

Bob Bowman great person. Always makes sure you are taken care of. Will be back to buy my cars from him.Toyota is lucky to have him.Bryan Barthelme

sreza

5 de dic. de 2014

My husband and I have purchased several vehicles from Bob Bowman over the years. We have recommended him to many family members and friends who have also purchased vehicles from Bob. He is the consumate professional and an all around great guy. We travel from Western Howard county just for him and the great service we receive from everyone we come into contact with at Waldorf Toyota. We wouln't go anywhere else!

karen21029

5 de dic. de 2014

Excellent, courteous and professional overall service. Bob Bowman is the representative I have dealt directly with. He has always been considerate, respectful and professional in every way resulting in great customer service. I would definitely recommend Bob and this dealership.

Cioainc

5 de dic. de 2014

I have experienced real customer service from this dealership from top to bottom. This dealership is truly the real deal and provides service to customers in a special way. I have only seen this type of service from one other company before - Disney World. Yes, big shoes to fill but the owners believe in similar principles and have discriminated that culture to their company representives. Bob Bowman has been my go to Toyota of Waldorf representive for many car and truck purchases over the years. I enjoy the sales process with Bob through education pertaining to their product line. Management is always in position to help with issues and quick resolution of problems as well as that welcome home feeling when strolling through the show room. Service maintenance representives are always willing to get you in and out as quick as possible. I recommend to all my friends to buy at Toyota of Waldorf for that great dependable car and special service treatment that many other companies fail to administer. Many thanks!!!!

mnichols04

5 de dic. de 2014

We've been working with Bob Bowman for many years, always a true professional. We have recommended numerous families to him, many have purchased vehicles and they also have said the same about Bob Amazing salesman, knowledge of vehicles, and able to answer any question that is asked. Needs to be nominated for Salesman of the Year.Maryanne Nichols

snmeekins917

5 de dic. de 2014

A few years ago i came BACK to the only dealership and car salesman for me, and thats Bob at Toyota Waldorf. Trading in for a new car, from my old one. This dealership works magic and has the best loyalty to its customers. I'm so glad i never have to dread car shopping! I can give Bob a call and know i will be taken care of. They work hard, finance department included! Even if i'm in the area, i enjoy stopping in just to say hey! Thanks for such a great business friendship! Going on 10 years and 3 cars later, i only go to 1 place!

DarthAlex

5 de dic. de 2014

I was referred to Bob Bowman from a friend and we wound up buying a 2013 Highlander. The experience bested my other past car experiences and we would purchase from him again in the future. He was respectful and knowledgeable and made an effort to understand our needs both from a car and from a financial perspective.

Emily Johansson

4 de dic. de 2014

I had a very pleasant experience buying my new Prius C from Emily at Toyota of Waldorf. The staff were all very helpful, and Emily went out of her way to make sure I was happy with all of the decisions I made. She personally drove to another dealer to pick up the car I wanted and have it ready for me the next day. Thank you Emily!! I love my new Prius!

Haneybird

3 de dic. de 2014

After searching many dealerships for a used truck, and having some pretty bad experiences, I call to inquire about a 2011 Tundra sitting at Waldorf Toyota. I spoke to Frank, told him what I wanted that truck to cost, and he told me that would not be a problem. I came into to see the truck, expecting the same added fees, and other stuff to make the price go up, but Frank gave it to me for the price I needed it to be, with no hassle. It was the best experience I've ever had with a car dealership, and I am now a life long customer of Frank!

martytap

3 de dic. de 2014

I have bought four cars from this dealership. My experience with them has lasted 11 years. I would not stay this long if the service was not excellent and met my expections. My latest experience personifies the professionalism, courteousy, and the efforts to satisfy the customer which was on full display when I purchased by last vehicle. When I went into the dealership WITH PROBLEMS OF MY OWN MAKING, it was your staff of Tina Latimer, Will Riddick, and D.J. Diehl who heard my concerns and worked with me to help solve my problems. With their understanding and their honesty, I left feeling completely satisfied and happy that I had the car I really wanted. They all did this dealership proud. Thanks to them I am a satisfied customer.

shanzt

2 de dic. de 2014

To Toyota Motor Sales, USA Inc,My name is Shantelle; 34 year old female and I would like to first start off by stating I really love my certified used 2013 Toyota Avalon; Black on Black interior which is also one of my beloved vehicles I ever purchased. I began my vehicle shopping by getting my previous vehicle (2009 Camry) appraised at CarMax for $5500 therefore I acknowledged the offer and decided to vehicle shop further. I proceeded to the Nissan dealership in Waldorf which I test drove the 2014 Nissan Maxima however I love the Maxima nevertheless they need to upgrade the interior so it does not appear consequently cheap. I also did not agree with the price of the Maxima especially when I knew my credit score was in excellent standings. As soon as I finished with the Nissan dealership; I decided to visit the Toyota in Waldorf since I already had a 2009 Toyota Camry which I really enjoyed over the last few years however it was time for an upgrade with more luxury. Upon my arrival at the Toyota dealership in Waldorf; I was greeted in the parking lot by a very nice gentleman by the name Tom Dobbins. I stated to Tom I was interested in a 2014 Avalon therefore he let me test drive the vehicle. After test driving the 2014 Avalon, I decided to give everything a days worth of thinking before I purchase another vehicle however I did return to the Toyota dealership the very next day. I was determined by that time to get a new 2014 Toyota Avalon. When I returned, Tom was off of work that particular day therefore I was sent to Mr. Hollis Batts whom is the Sales Manager of used certified vehicles. I do not know where to begin with Mr. Hollis because he treated me as if I was a platinum customer with the upmost professionalism. Even though I preferred a 2014 Avalon; I did not need a $600-$700 vehicle note. Every time Mr. Hollis worked the numbers for the 2014 Avalon; I would have been paying above $600 a month. By this time I had become a little frustrated because I knew I wanted an Avalon however NOT the $600-$700 note therefore Mr. Hollis stated to me he had a car in mind. Mr. Hollis then transported a pretty Black Avalon from back and voices me to test drive it. After getting in the vehicle I was in love because it had black on black interior, leather seats, heated seats, sunroof, dual pipes and back up camera; which was everything I was looking for! After test driving the Avalon, Mr. Hollis stated the price of the vehicle and I began to jump with excitement. While I was jumping with excitement, joy Mr. Hollis tells me I had test drove an 2013 Avalon therefore my response was WHAT oh My Goodness; I couldnt believe it!! Everything in the 2013 was exactly what I wanted therefore I preceded with the all black 2013 Toyota Avalon and my vehicle note is currently under $530 which is a plus. The best part is my insurance also went down half the price I was paying for a 2009 Camry. Mr. Hollis sealed the deal with me on a 2013 Toyota Avalon with all the warranty included. There were a few minor issues such as a second key, carpet stain, required new rugs however when I came in to have the issues addressed Mr. Mike Clements assisted me and took care of all my needs. I even felt shaking during high speed breaking and Mr. Clements took care of this at the same time therefore everything was completed before I departed. I would like to give special thanks for the PROFESSIONALISM, HONESTY and LOYALTY of the three gentlemen who helped a 34 year old female purchase a 2013 Toyota Avalon. I also want to thank Toyota /Scion of Waldorf for hiring great workers! I appreciate the dedication, motivation, professionalism, honesty, loyalty and friendliness of the staff members I associated with during my visit including the Finance manager DJ Diehl. I would like to personally say Thank You for the service; will recommend to friends and family!Respectfully,Shantelle Taylor

Gwendolyn D Brunson

2 de dic. de 2014

Waldorf Toyota's service was excellent because of the outstanding skills and experience of Mr. Tom Dobbins and DJ Diehl. My husband and I were grateful for their services and professionalism.

AWorTONY

2 de dic. de 2014

For the most part I am pleased with my van.Going to the dealership... I had already negotiated the price on the selected Mini Van.I got there at 10:15am.... I Left After 1.... seriously?......Too xxxx Long...Thank you for your time...And I was offered a Gift Card which I did not receive... nor did I want to spend any more time there.

Robin2710

2 de dic. de 2014

Tom is the bomb when purchasing a Toyota, he very knowledgeable and articulate makes you want to purchase.He should be the top Sales person at Toyota.

doconley

1 de dic. de 2014

Tom is a great Sales Person, very knowledgeable and has excellent customer service skills. He made my car buying experience a pleasant one. Thanks, Tom.

ulugbek.kurambaev

29 de nov. de 2014

I had Toyota Camry 2014 XLE with really high interest. So I deceided to trade in my car and get new car with low interest. First I did my homewok and shopped around, did good research. Went more than 4 dealers even to Nothern Virginia. Only place gave me good price for trade in and for new car is Waldorf Toyota. I work near by for couple years but never sought that actually can get best price here. I wish I knew them before buying my first car. Iam sure they would give me lower interest. Overall Finance Dep DJ was good at negotiating and O got the deal

joelscionxb

26 de nov. de 2014

Emily Eggleston is outstanding and very articulate in explaining all my inquiries. She is very passionate in her work and make it more easier for us to decide which car to get. Thank you Emily and Toyota of Waldorf.

pptraveler

26 de nov. de 2014

My sales person Tina Latimer was great. She made my buying experience a lot easier. I would come to Toyota of Waldorf for all my car needs.

dennismu55

23 de nov. de 2014

Earnest, is the best , help to the end love him and just met him excellent in every way answer every question were you could understand.

sbarbour

23 de nov. de 2014

Our salesman was Bob Bowman. He was outstanding! He delivered our truck as promised and went above and beyond. Allen and Wilson was also awesome in finding the truck we wanted and getting it delivered and keeping us informed. Juan was our finance person who also was outstanding. We greatly appreciate everything that team did for us. I highly recommend Toyota of Waldorf! I highly recommend a Toyota. This is our 4th one and there is nothing better or as reliable. Thanks to our new friends at Toyota of Waldorf for all your help!

Dlough5830

22 de nov. de 2014

The overall experience in trading in a tundra for a new tundra was beyond outstanding! Was treated with best customer service anyone could ask for!

ishawkins

21 de nov. de 2014

I came into your store looking for a great deal. My sales person Tina Latimer was great not only did she show me all the sales prices on the used Camry , she also showed me the discount on the 14 and rebates on the new vehicles as well. I will highly recommend her and the dealership to my friends and family

mmunchkins

19 de nov. de 2014

We just bought a new 2014 Toyota Prius V from Emily Eggleston yesterday. The entire car buying experience was very pleasant, much different from previous car dealerships that we have visited. I love my new car and feel very eco-conscious now. Thanks, Emily.

juanma33

17 de nov. de 2014

Emily was a really nice person. When me and my wife met her we knew we were going to by our new car with her.We just arrived form abroad and she offers herself to help us with anything we may need it. We really appreciate make business with her.

EsadN

15 de nov. de 2014

I was in an unfortunate situation with a car I purchased from CarMax (note to self, never go there again!) It was plagued with mechanical issues and expensive to fix, I needed out of that car and fast. I found Toyota of Waldorf and Emily Eggleston was my customer service person. She was honest, patient, helpful and did her utmost to ensure that I felt like a valued customer. I purchased a 2014 Prius V with the assistance of Emily and the finance manager Josh Siegel who also worked wonders to ensure I secured a great interest rate and warranty. I am so thoroughly pleased with my experience that I am telling any and everyone who will listen that Toyota of Waldorf is the only place to go if you're looking for quality service and cars!!!

Tooyota

14 de nov. de 2014

Mr. Flowers jumped thru hoops to turn a deal for my daughter. He did everything possible to get my business and from this point on I will only recommend him.

lfranks

13 de nov. de 2014

Mr. Flowers made me feel at ease during my purchase he was truthful, honest and he made sure my time within Toyata of Waldorf was a positive one.I was recommended by a co-worker to see Mr. Flowers......he takes pride in his job and himself.Also Mr. Batts was helpful as well.Linda Franks

Perrizo

12 de nov. de 2014

I bought a 2011 RAV4 from Toyota of Waldorf a few days ago. Mike Clements, the Used Car Manager, was extremely helpful in taking care of some minor problems the day I bought the car; but his "going the extra mile" for me didn't stop there. Last night when I was about to run an errand, I noticed the Low Tire Pressure light was on. I found one of my tires about 15 psi low. I filled the tire with air; but not finding a nail or anything visibly wrong with the tire and noting that I had only lost about 2 psi from the tire overnight, I called Mike the next morning and asked if they would look at the tire. The Service Department found a small nail in the tire and, thanks to Mike, did not charge me for fixing it. The Service Managers, LaBaron Hawkins and Regina White, treated me like family. These two young people are a notch above any service managers I have ever met. They have great personalities on top of all that "knowing your stuff" business. I was so taken aback with the "over the top" way they took care of me, that I went out and got them gift cards for their next lunch. Mike Clements, LaBaron Hawkins, and Regina White obviously take care of their customers and want my future business. They will certainly get it. On a scale of 10, these folks are 11s. Thank you.

Nichelle251

11 de nov. de 2014

Many thanks to Earnest Winston and Joshua Siegel for all they help in the purchase of our Toyota. Mr. Winston was very friendly, helpful and knowledgeable in my search and purchase of a replacement vehicle. Mr. Siegel was also very helpful when it come to finalization on my new suv my experience was very great and I just want to say thanks.

60jones!!

10 de nov. de 2014

Many Thanks to my saleman Earnest Winston, on a scale of 10 you're truly a 9.5 in my book. I'm loving my new 2015 RAV4. When I came into the Waldorf dealership I only new I wanted a SUV, but did not know which SUV I wanted. Mr. Winston's showed me many of the SUV there on the lot. I did not see anything that was a must have and told him I wanted to think on it. Mr. Winston told me to come into his office and then log onto his computer and showed me more SUV's. He showed me the 2015 RAV4, and ask what color did I want, found it and told me it would be in the next day. I came back the next day and was in and out. Also many thanks Mr. Winston and the staff that help make my buying experience a great experience.

Perrizo

10 de nov. de 2014

When my 2007 RAV4 got totaled by a deer strike, I went Online to see what I could find on the Toyota Website, but didn't find another RAV4 to my liking. I went to the CarMax Website and found what I was looking for (one car out of hundreds had what I wanted). Unfortunately for them, the car did not have the equipment they advertised and that I needed. The salesman was so out of it and unhelpful, I left; and even though I had not found what I wanted on the Toyota Website, I went to Toyota of Waldorf to see Bob Bowman. Bob had done a fabulous job of helping me look for a car about a year ago, but what I wanted just wasn't there. I didn't forget how helpful and candid he was though and decided to see if he could help me. This time he found what I wanted in minutes and thanks to a very smooth checkout with Josh Siegel, I went home with the perfect 2011 RAV4 a few hours later. When I came back with a few questions later that evening, Bob was out on a Toyota errand; but Mike Clements, the Used Car Manager, was extremely helpful and "bent over backwards" to take care of me. In short, you guys have a fabulous team and deserve all those awards you have gotten. I have purchased a lot of cars and trucks over my more than 50 adult years, and Bob Bowman is the best and most helpful I have ever worked with. Thank you so much.

trdarcy

8 de nov. de 2014

I have bought a lot of cars in my lifetime. Most of the time it felt like going to the dentist and we all know how that feels. This had to be the most pleasant experience I have ever had purchasing a car. My sales person, Frank McGeady, was the utmost professional with just the right dab of humor. He made the purchase process so smooth and easy. He is just so pleasant. A wonderful asset to Toyota of Waldorf. When the time comes to purchase another toyota, I hope that Frank is still at Waldorf toyota. He went out of his way to make sure that when I drove off with my new RAV 4 (with all the bells and whistles) I understood where everything was. I thoroughly enjoyed the entire process and that is very unusual when purchasing a car. Josh Siegel made financing a breeze. He had everything ready for us and it didn't hurt a bit. Toyota of Waldorf, keep up the good work and never let Frank McGeady go! I also want to give accolades to Wilson Patterson. We ordered our car in advance to the 2015's arriving. Wilson kept us aware of when we could order. When the time was right, he made sure we got our order in and he was the one instrumental in making sure what we wanted was what we got. The car arrived perfect with all the bells and whistles already in place. He is so easy to deal with and has the most pleasant personality. It made the whole experience so easy thanks to the advance ordering.

adowdell

4 de nov. de 2014

I dread shopping for a new car. So I've been putting it off, though I had been doing some investigations online. We were in Waldorf on an errand and had some extra time and my wife convinced me to drop by the Toyota dealer to just look around. I was not planning to buy that day. Mike Glover took the reins, driving us around the lot to look at what was left of the end of model year sale. We have a Camry with 250K miles so we check out the Camry. I was interested in something with a larger rear seating capacity for long trips so also checked out the Avalon. Mike did a great job of showing the cars, explaining many of the features that were new to us. He was friendly, good-humored, low-key. I never felt any urgency or pressure. Mike spent about two hours with us and it was a relaxing, enjoyable experience. Mike took us on a test drive of the Avalon. sMy wife got to do a panic stop and test the acceleration. The ability of the steering wheel to move in toward the dash, helped her small frame feel more comfortable and fitted in the driver's seat. I liked what I saw and the sales manager made us a deal we couldn't refuse. Jaun Gaddy moved us quickly and efficiently through the loan paper work. First time I ever had a four year loan at 0%.We drove a new car home. Thanks to everyone at Waldorf Toyota for a great experience.

Jurney

2 de nov. de 2014

Frank Mc Geady ?? without a doubt the most professional , friendly , knowledgeable sales person I ever dealt with. Frank was easy to talk to listen and went out of his way to find the 2015 tacoma I was looking for. Explain things so I understood all my option. The moment I walked through the door everyone was professional , courteous , friendly and the most unbelievable teamwork of ever encountered. ??Frank McGeady is your guy to look for when you are ready to buy your next vehicle . Thanks Freak you are unique

omosbabies

2 de nov. de 2014

Many thanks to Tom Dobbins for all his help in the purchase of our Toyota. Tom was very personable, friendly, knowledgeable and helpful in our search and purchase of a replacement vehicle. If you are in the market for a used car he is the man to see. Also in closing the deal Josh Siegel was also very friendly, helpful and knowledgeable in making our finalization on the car an overall very good experience. Many thanks to both of you.

joevolfa

1 de nov. de 2014

This was by far the easiest and most rewarding car-buying experience I've ever had. Mike Glover was very friendly, helpful and knowledgeable. He patiently showed me many SUV models and spent a lot of time explaining the various packages and accessories once I settled on the Highlander. I am extremely happy with my 2015 Limited (Platinum) Highlander and just as happy with the fantastic service I received. I HIGHLY recommend Toyota of Waldorf if you are considering purchasing a new vehicle. In short, if you are thinking of buying a new car, visit Toyota of Waldorf and ask for Mike Glover. You will not be disappointed

Paxxgreen

30 de oct. de 2014

This is my third transaction with Waldorf Toyota and by far the BEST car buying experience EVER. My Saleman, Mark Stancell, was professional, knowledgeable, patient and helpful. He bent over backward to make sure the process was seamless. From my internet credit application, to car selection, to the quick and concise meeting with Josh Siegel for financing and finalizing the deal- The interaction was OUTSTANDING! It is a pleasure to buy from experienced professionals who 'know their business' and gladly perform to the highest standards. The Toyota brands speaks for itself, but if you're looking for a car buying experience like no other, Waldorf Toyota is my recommendation. Remember to ASK FOR MARK STANCELL and JOSH SIEGEL.

betteandsparky

29 de oct. de 2014

I recently purchased a 2014 Avalon at Waldorf Toyota. Bob Bowman was my friend and "salesperson". I cannot say enough wonderful things about Bob and my experience. He did everything I asked for and then some. I have never been to a dealership where the sales people are so customer service oriented. I would buy anything from Bob and I would take his advice on something in a minute. My finance guy was Juan Gaddy and he was equally cooperative. I am elderly, handicapped and on a fixed income. Bob already knew this, but Juan did everything he possibly could to make sure I was happy. I traded a 2005 Avalon and during the time I had that car, nobody touched it except Waldorf Toyta maintenance crew. It will be the same way with my new car. I know I can count on Bob to help me with any issue I have. Waldorf Toyota is extremely blessed to have Bob Bowman as one of your sales people. And Juan certainly knows what he's doing. Thank you for being there for me and thank you for having such a wonderful and friendly team. God Bless all of you.

ladytaz

27 de oct. de 2014

I have never had a buying experience such as this. Mr Smith was helpful, informative, and patient as my husband and I asked a number of questions regarding the Highlander. He showed us the various features that were avaiable and how to operate them. Although not part of his job duties, he helped keep our 7 year old son occupied during our visit. If anyone asks, I will DEFINITELY recommened Mr. Brian Smith of Waldorf Toyata to assist them.

Daniel Sheldon

24 de oct. de 2014

Emily, Debbie, Josh and the whole crew at Toyota of Waldorf really made car buying a no hassle experience. They were all polite, professional and personable. There was no "hard sell," or bait and switch or anything like that. We got the vehicle exactly as we wanted it at a great price! That's all you can ask for. Emily was even nice enough to babysit our high energy 1 year old while we filled out paperwork! Just awesome all around!

CGray72

21 de oct. de 2014

Andrew kept it really simple, honest, and hassle-free. I had the most AWESOME vehicle purchase experience ever! I will defiantly tell all my family/friends where they need to go if their ever in the market for a vehicle. ?

FJOld Man

20 de oct. de 2014

I was steered to Toyota of Waldorf while searching for a certified used Toyota online. They had the model with features I was looking for, at a good price. When all details were thoroughly reviewed, I contacted the dealer via email and received a response very quickly the same day. I live a little over 200 miles from their facility and wanted to ensure what I saw was exactly what they offered. We discussed trade, financing and all details up front prior to my traveling to MD.Everything was ready and spot on based on all up front discussions. There were no surprises.With much help and support from Frank and Juan, I was in and out of town in about 2-hours. The experience was worth the drive. (Although, not something I want to do often.) They would be servicing this vehicle if they moved about 180 miles southwest.This is my 5th Toyota.....the second certified FJ.....I would recommend a certified Toyota and this dealer to anyone interested. Generally good experience with last (2) dealers I worked with this way.

Milehighgi

19 de oct. de 2014

We've spent and wasted many hours dealing with car dealerships, but THIS was the experience one hopes for. Quick, honest and painless, No Surprises. Coupled with the USAA car buying service, Frank made the process as easy and pleasant as one could hope for. We will definitely consider returning when we replace our other vehicle. Thanks again!

cdesrosiers

17 de oct. de 2014

I just purchased my second vehicle from Toyota of Waldorf. Due to my schedule, and lack of desire to waste a ton of time going back and forth with a salesman, I contact Frank McGeady and let him know where I want to be numbers wise, and exactly which vehicle I am looking for. Frank gets back to me in a timely manner, and is always honest about what he can do. So far I have purchased a Certified used 2011 Toyota Camry SE from Frank, as well as a 2015 Toyota Tacoma. Used or new, the service from start to finish has been great. I'll be back in 2015 when its time to get a new family vehicle for my wife. Josh Siegel in finance was fantastic as well, and the service department is also very good when it comes to appointments, price, and quality of work.

miwhite

13 de oct. de 2014

Bought a used Grand Cherokee from Debbie. She was excellent to work with. It was the first car I purchased myself and she helped me through the process.

Nicki54

11 de oct. de 2014

On 10/08/2014, I purchased a new 2014 RAV4. Frank McGeady, my sales consultant at the dealership for years, spent extensive time explaining and showing me the differences between the 3 RAV models. I drove off the lot in my new RAV very happy in the total experience, from the fantastic work by Mr. McGeady throughout all the steps involved in the purchase of a car, to Mr. Josh Siegel's smooth handling of the financing side. Nothing but good to say about Toyota of Waldorf, i have been a faithful customer of both their sales and service departments for decades.

SeanWutka

9 de oct. de 2014

My wife and I have purchased 2-Toyota 4Runners and a Tundra in the last 8 years. My wife and son were in an accident in our first 4Runner and if not for the side curtain airbags and excellent construction they probably wouldn't have walked away from it without a scratch like they did. If you are in the market for a vehicle go to Toyota of Waldorf and ask for Bob Bowman. Any person that would stay late on a cold rainy night to show you a vehicle (like he did for our first 4Runner) is a person who values your business. I also can't say enough about the rest of the staff who were playing trucks with our 2 year old while we finished our paperwork. We will be back.

Johnnylan

8 de oct. de 2014

After introductions, Mr. Mark Stancell inquired what I wanted in a vehicle. Patiently and without interruption, Mark listened intently to my wants and concerns.With honest assessment and practical suggestions, we were able to select a vehicle that fit my family's need and my overall safety requirements.Additionally, having a small child with me, Mark was able to quickly and with great proficiency process the needed paperwork to get us in and out of the dealership within just several hours.At all times, Mr. Mark Stancell conducted himself in a professional manner making the whole experience a memorable one.Lastly, the Toyota Venza I purchased drives great! I know everyone must progress and move on, but for selfish reasons I sure hope Mark is still there several years from now for my next purchase.J. Hunt

Tonya59

6 de oct. de 2014

From lease to purchased you guys are outstanding. Very professional will work hard for you All 10s for everyone that help this deal go though. Very happy customer

mafolks

2 de oct. de 2014

We purchased a Toyota Tundra in 7/3/2000, then we purchased a Sequoia 9/12/03 from Will Riddick at Toyota of Waldorf. We have continued our regular maintenance at Toyota of Waldorf. The Service dept is also excellent (specifically Marlon in Service and Della in rentals). On 9/30/14 (11 years later) we purchased 2 Toyota vehicles (Rav4 & FJ Cruiser) from Marvin Brimage & Will Riddick. As you can see we are repeat and loyal customers. Toyota of Waldorf continues to provide excellent customer service and easy car buying experience. We are happy with Toyota of Waldorf.

beachfla55

2 de oct. de 2014

Thank you Randy Flowers for your help. I love my new car! I will tell people to come see you. Can't wait to drive tomorrow. My car is so quiet I love it!

beachlurk

1 de oct. de 2014

Marvin Brimage took me for a drive in a white Prius C. But white wasn't what I wanted. I'd seen the car in yellow, and even though it wasn't in the brochure I asked about it. I was informed that was a West Coast color, but Marvin didn't give up! He went to Wilson Patterson and they worked together, found me the yellow Prius C, and arranged for delivery the very next day. DJ arranged all the finances quickly and smoothly. Thank you to all for a car that will put a smile on my face for many years to come!

tbyrd2277

1 de oct. de 2014

this was my first esperience at toyota of waldorf. my salesperson, debbie was wonderful.everything was so easy and fast. debbie showed me everything on the car, she set up forbluetooth. plus i love this vehicle. it is perfect for me.

Anika Gatling

30 de sep. de 2014

This is was our second time purchasing a vehicle from this dealership and this time was even better. Mr. Brian Smith took great care of me and my husband and answered all of our questions. He was very patient. knowledgeable and friendly. Mr. Josh Siegel went above and beyond to ensure the "numbers" were right for us. Mr. Siegal was also very friendly, patient and helpful in our decision making process. I would recommend Waldorf Toyota to anyone who wants to purchase a great car and have great customer service!The Gatling Family

littleBigTruck

29 de sep. de 2014

My wife and I worked with Mr Flowers, found him to be a very courteous and wealth of information concerning our purchase. Mr. Flowers lived up to his word when he said he would earn our business. My wife and I are grateful the the LORD for our vehicle, Mr Flowers and Waldorf Toyota

riverside3

27 de sep. de 2014

My first experience with Toyota of Waldorf, 7 years ago, was so wonderful that when it came time to buy another vehicle there was no question where I would go. Bob Bowman sold me my first Toyota Sienna and now my second. Bob is the perfect salesman. He is so laid back, no pressure, very knowledgeable, answering any question I had. I drove over 60 miles passing several dealerships to buy my new car from Toyota of Waldorf. Four members of my family have bought vehicles from them. Allen Walker, General Sales Manager, was great in closing my purchase. He definitely made me feel like I was family. Eddie Richardson in finance did an excellent job and I was on my way in no time. Reggie in Service was also very helpful. Overall, my experience was wonderful......again! Grace Haskins

Chynapuss

24 de sep. de 2014

I don't want to sound like a commerical, but the experience here was like I was surrounded by family. A lot of car dealers make you feel nervous and pressured. Waldorf Toyota was not like that at all and I would like to say Thank you so much. Frank McGeady you are awesome you took your time and showed me all the cars that I wanted to see and you knew what I was looking for and the price range I wanted to stay with. Juan Gaddy you explain to me everything I needed and its coverage in a very professional way I would also like to say thank you.

D Fennell Sr

22 de sep. de 2014

My wife and I really enjoyed the no hassle experience with our professional and knowledgeable Saleman Marvin Brimage. We will enjoy Toyota engineering and technology of the Rava 4 Limited for many years to come. We will recommend to family and friends to contact Mr. Marvin Brimage when considering all new car purchases!!

terryh_4

20 de sep. de 2014

The Dealership was very clean and organized. My experience with Mark was quite rewarding in such a degree I was confident that I should purchase.

fivetenn

16 de sep. de 2014

As a first time car buyer, I searched for a knowledgeable dealership with a professional staff. Because I am a Navy Federal Credit Union member, I evaluated and researched cars via the Navy Federal Auto Buying Program. The program offers members with an extensive research database to search for numerous cars, new and used; mileage and locations. Frank McGeady of Toyota of Waldorf contacted me within 24 hours and described the Navy Federal Program partnership with the dealership. Frank was friendly and professional. He directed me through the car buying process, insurance purchasing process and his colleague, DJ, too, assisted. All members of the staff at Toyota of Waldorf offered a first time car buyer assistance. I highly recommend Navy Federal and others, to visit the dealer's website and visit. Most important to me was Frank's focus on me, the customer. During the visit, he permitted me to evaluate the car, identify minor concerns and take the car out for a test drive. He listened attentively to my concerns and promised me that he would ameliorate these concerns before selling me the car. When I received my car, the car was PERFECT with a full tank of gas. This is amazing service! Thank you, again. MLP

jan&sheb

15 de sep. de 2014

Was completely satisfied with the customer service, both with looking for my car, and the final steps with financing. My sales guy never gave up, although he had to work a little harder for me! I'm very excited about my new used Camry, and thankful for your dealership.

christinac12

13 de sep. de 2014

This was my first time buying a car, and both Debbie and DJ were very helpful throughout the whole process! Debbie was very patient and took the time to answer the various questions that my dad and I had about the car. Additionally, DJ was laid back yet very professional as we were going through the different financing options. I will definitely come back to Waldorf Toyota for my next car!

joco1991

11 de sep. de 2014

Was very satisfied with the way the 2 employees i worked with, it was very late but they did all they were suppose to & listen to me . Their customer service, knowledge of their work & understanding of all the concern & questions i had.An issue occurred after we took possession of the car, i addressed it and it was resolved right away. Thank you too Mr Patterson too.Keep up the good work :)

mpayne2113

9 de sep. de 2014

Mark used the no pressure approach which is what I needed after coming to Toyota from Hyundai. Had a car yest drove and paperwork filled out in about 75 minutes. He even worked with the Mazda dealership to ensure I get a second key make for my Mazda 6. I have purchases 8 vehicles in my lifetime, Mark was the best sales associate I have ever worked with. Request Mark, you'll be glad you did. Mike P.

The Pittmans

5 de sep. de 2014

We needed an second car in the house since we had just had a brand new baby. I called Toyota of Waldorf and spoke with Mark. We told him we had a few challenges and didn't think it was possible to get a new car. Mark proved us wrong. Within a hour or so the deal was done. This was one of the best car buying experience ever. Thanks again Mark. Truly blessed to have worked with you.

ldcallow

3 de sep. de 2014

Mark was very helpful in making a difficult situation as pleasant as possible. He worked hard to help me get a deal that required no money down and also dealing with the fact that I had to be out of town during most of the buying process.

Iteach1

27 de ago. de 2014

My 2009 Corolla broke down on the way home one Friday night. I knew it would be a while to get it repaired and had been thinking about a new car over the summer. I have had 2 Corollas and love them. Pulled on the lot Saturday morning and saw my dream car right away. Brian took great care of me showing off the new features and paving the way for closing the deal. Josh was awesome in financing. Thank you for a phenomenal experience. I love my new Corolla!

ktk010

27 de ago. de 2014

Not so long ago, I was not happy with the Service I had received and was not planning to return to Toyota of Waldorf for service. I had an emergency with my vehicle and ended up talking with Rick Laslo and decided to bring my car for service and have been dealing directly with Rick ever since. What a joy it has been to have Rick provide the service for my Camry and I'm sorry to see that Toyota's "Tires for Life" program is no longer available, it has been a great proponent for me to have my service performed at Toyota. I have seen many positive changes in the Service Department since my bad experience, but Mr. Laslo is the reason that I am still having anything done at Toyota of Waldorf...what a great team member he is for you. Thank you Rick Laslo for making my Toyota experience a great one and for your continued professionalism, courtesy, and customer service!

avis.taylorikeji

25 de ago. de 2014

Earnest Winston made my purchase of my Camry a very smooth transaction. I did the online pre qualification. He asked me what i was looking for and had several cars waiting for me to look at. He answered all of my question and and assured me that everything would be fine. I spoke with the person in finance and before i knew it I was an owner of a new used car. They listened to my concerns and gave me terms that I could live with. I will recommend to my friends and family your dealership when they want to purchase a new vehicle. in the future. I am really enjoying this car. thank you for you help with everything.

donna.sigler.33

22 de ago. de 2014

I feel I was taken for a fool. I should have known it sounded too good to be true. I was told I would be 'given' a 3 year 'warranty', what I wasn't told was that it would cost me $1.500.00!Also, not one word was said about the $300.00, 'processing' fee. That being said, I do not anticipate I will ever 'darken you doorway again'.Donna Joy Sigler

mckeejj

22 de ago. de 2014

I had an excellent car buying experience. Mark was very helpful and was able to answer all my questions quickly. The negotiation process with him was very easy and we came to an agreement quickly. Josh was also very friendly and was able to beat the rate my credit union would have given me. Their customer service was exceptional and I couldn't have asked for friendlier people to buy a car from. I highly recommend this dealership.

tlmountjoy

22 de ago. de 2014

Mark VanOort, is a very attentive young man, that was not pushy. Mark went was willing to go the extra mile to satisfy and accommodate our schedule and work on his time off. Knowledgeable with the vehicles. When my wife and I are in the market to buy another Toyota vehicle, we will come see Mark.

cookiemom70

19 de ago. de 2014

It took us 2 visits and test drives to make a decision but we never felt rushed. Questions were answered honestly and respectfully. Would recommend.

HAPPY4me

18 de ago. de 2014

Choosing a car was easy, but the service I received from Patrick Hanbury was "off the hook." He is great to work with, and most of all courteous, knowledgeable and demonstrate his professional drive. He expedited the sale of my vehicle and went an extra mile to find the color car I requested. I also want to acknowledge a job well done by Juan Gaddy (Finance) and Erik Thompson (Sales).What a great team!!Thanks Patrick, Erik and Juan. I will recommend friends and family to none other than the "BEST","Toyota of Waldorf".

Ashley Wierzbicki

18 de ago. de 2014

Great experience and awesome salesperson (Patrick Hanbury)-honest and knowledgeable. Very friendly and considerate staff. Toyota of Waldorf made my car buying experience a great one!

Ohio Susie

18 de ago. de 2014

Could not have been more pleased with our car purchase experience at Toyota of Waldorf. I found the car we were looking for online. Frank McGeady (our salesperson) was wonderful - knowledgeable, considerate, honest, and not pushy at all! Because we live out of state, we had several conversations via phone first. Frank was so patient with me and answered all of our questions. My husband and I then drove from Ohio to buy the car! The entire staff at Toyota of Waldorf was polite and friendly. Buying a new car is a big decision - thank you Toyota of Waldorf for making this a good experience.

moeariff

16 de ago. de 2014

All thanks to Mike Glover best sales person ever . I will highly recommend him. He is the best out of best. I got the best price on my car . wouldn't get it anywhere else

MaryJZupancic

16 de ago. de 2014

Before my husband and I walked into Toyota of Waldorf, the friendly face of Brian Smith greeted us in the parking lot. From the very start of our business transaction, he seemed concerned about finding for us the perfect vehicle that would suit our travel needs as well as our financial requirements. He patiently answered our questions and expertly guided each of us as we drovea Camry SE through the area. Meeting with him was informative, interesting and fun!After we made our decision, Brian introduced us to Juan Gaddy, the financial advisor. Juan alsoimpressed us as a competent and caring employee who enjoys working with the customers.Thank you for providing us with the BEST car-buying experience we have ever had. We will berecommending Toyota of Waldorf to all of our neighbors and friends.I

d bailey

15 de ago. de 2014

We stopped in on a rainy day, never expecting to find a car we could afford. I was looking for reliable but affordable car for my college student. Bob Bowman searched the inventory and found the perfect car, with a great price and warranty, and made the experience very pleasant. The financing part was just as efficient and helpful. Bob and DJ were eager to answer any questions, address any concerns, and make sure we understand all the details. My first time using Waldorf Toyota and I will definitely recommend them.

Amy Zimmerman

11 de ago. de 2014

Our experience at Toyota of Waldorf was awesome. Thats saying a lot when most of us at some point have had a sub par car buying experience. I found the car I was looking for online, Pat called me back right away and I never felt like they were trying to hassle us into the door just to make a sale. Patrick was patient and curtious and never made me feel like my questions were silly. We have already recommended two our friends who are in the market for a new mini van. We will defintley return for our next new vehicle. Thanks Patrick!

Ty1022

7 de ago. de 2014

I would highly recommend this dealership, Mark was my sales guy, he was very friendly and knowledgeable!! I will definitely be returning for my next vehicle. Thanks Mark!!!

As06655

4 de ago. de 2014

As I pulled up and saw the giant American flag I knew I was in the right place. Great experience all over. If I had the $$$ I would buy 3 more.

cenorris1022

2 de ago. de 2014

Awesome experience at Toyota of Waldorf!!! This is the second time I have purchased at this dealer and I will definitely be back! They went above and beyond to get me an excellent rate through Toyota Financial and an awesome price on my new car and trade in!! This was the first time that I have really ever had "fun" buying a new car!! Thank you so much Andrew, Eddie, Josh and Will!! Toyota of Waldorf is all about the customer!!

Cavalier2x

2 de ago. de 2014

Wow, Patrick Hanbury and the Toyota of Waldorf dealership really impressed me with sincere, responsive service and an unbelievable price on the popular quick-selling 2014 Highlander. After shopping dealers closer to me in Arlington, VA, I found that this dealership offered the best price on the new Highlander. After having numerous phone discussions with Patrick while shopping other nearby dealers, I decided to go ahead and drive to Waldorf to save >$2k on the purchase. I was not disappointed! Unlike other dealers selling this vehicle, the price we discussed on the phone was the price I paid, and there were no surprises or the usual dealer games. And processing the paperwork for the sale was efficient and I was quickly on my way! I would not hesitate to recommend the drive from NoVa to Waldorf to get the best price available and great service. And Patrick was great to work with, answering all my questions honestly & openly and returning my calls promptly, and going the extra mile to get me my desired vehicle and options in my needed timeframe.

Rison

29 de jul. de 2014

Excellent experience with the whole purchase process. I will recommend your dealership to friends and family..Sales Consultant Frank McGeady was the best-not pushy.

reddawn2u

26 de jul. de 2014

I visited another Toyota dealership and I can assure anyone who asks, the quality and service at Toyota of Waldorf far surpassed the previous dealership. I received immediate and prompt response with honest and thoughtful responses. I was asked questions to make sure I was receiving EXACTLY what I was looking for in a new vehicle! Frank left "no stone unturned" as he customized my desired car. The rest of the team worked to assure I got the best interest rates possible and made certain everything was in place for a speedy, no hassle car buying experience. Thank you Frank, Will and Eddie!

Clyburnc

23 de jul. de 2014

I had a great experience here, everybody was friendly and they were willing to work with you step by step! I would consider shopping here again!

aeronerd

19 de jul. de 2014

I am a detail oriented and well-researched consumer who hates the car buying process. However, working with Brian Smith at Toyota of Waldorf was undoubtedly the best car buying experience I've had. My wife and I were looking for a vehicle our growing family could use for the next 8-10 years, and were very thurough in our shopping process. Unlike nearly every other dealership/salesman in the area, Brian was extermenly patient with us, very knowledgable about every model we looked at, and very professional throughout the entire process. Even when we took our time making a decision, he was very polite and respectful by not pressuring us and kept in contact in a reasonable fasion (once/week through email, instead of daily calls like many other dealerships). After deciding on a vehicle, I determined a fair target price using Kelly Blue Book, USAA, and Consumer Reports websites. Brian knew I had done my homework, and our negotiation was painless. We quickly settled on a fair price below retail value with nearly zero negotiation and absolutely NO HAGLING. We had a slight hiccup receiving the car we wanted (due to a miscommunication with another regional dealership) which was not Brian's fault. He handled the issue very well, and made sure we got the exact car we wanted. He even offered to buy us a tank of gas to compensate for our extra time/travel from Leonardtown. I will be referring all my friends in SOMD to Brian because he truly breaks the stereotype of high-pressure car sales. I hope that all my future car buying experiences are as pleasant and professional as this one. Great job Brian!

Jshea320

16 de jul. de 2014

Great dealership to deal with. Will only being buying cars from Toyota of Waldorf. They offer the best money for your trade in and te lowest price on a new vehicle.

AnnHerbert

15 de jul. de 2014

My husband and I were met by Mr. Stancell as we were checking out hubby dream come true work truck. We had peeped at the vehicle on Sunday evening and hubby couldn't stop talking about it. Of course I went online to check it out that night. It met his expectations even more then when we saw it at Toyota/Scion of Waldorf. The internet deal was fantastic and Mr, Stancell and his staff even topped it off with a better deal. I will definitely recommend Mark Stancell to all my friends and acquaintances inquiring for a new or used vehicle in the near future. Thanks a million Mark and we look forward to talking to you if the need arise again!!

ernoice1

15 de jul. de 2014

I loved my 2011 FJ Cruiser, but felt I needed a new one as this is the last year they are making this vehicle. I went to Toyota of Waldorf, and Bob Bowman once again was able to get me the vehicle I wanted, at the fair price I wanted. Mr. Bowman always makes the purchase process smooth, painless, and pleasant. I would recommend this dealership, and Mr. Bowman to anyone who is interested in buying a new car. They also do an amazing job in taking care of all your car needs after the purchase is completed. Their service department is also outstanding. I also want to thank Donald Diehl for making the paerwork quick, efficient and smooth. Everyone was awesome!

hawverr

12 de jul. de 2014

We have a 2014 Highlander that we purchased from Toyota of Waldorf and went looking for a small-er, second car for my wife. We went to test drive a 2012 Corolla LE that we saw on their website. We went though the process, really liked the car, and agreed to purchase it. While doing the paperwork, Brian Smith worked with the sales manager and got us a deal for a new 2014 Corolla LE model, with several more features than the 2012 had. We ended up paying only $1600 more for the 2014 model than we were going to pay for the 2012 model. Needless to say, we left very pleased. Brian Smith and Josh Siegel were a pleasure to work with during this process, friendly and professional. I don't know why anyone would buy a Toyota somewhere other than Toyota of Waldorf.

NMCase

8 de jul. de 2014

Earnest worked with us over several visits and phone calls and never got pushy. Over the 4th of July weekend we were ready to buy and asked for his best price. He had the Avalon Hybrid we wanted and a choice of colors. We visited a few other dealers and asked for their best price. Bascially they just agreed to match a price we found on the internet months ago and didn't even take much effort to see if they had what we wanted in stock. After giving us their supposedly "best price" they kept asking what it would take to get our business and they would find us a car. When we replied your best price, we just got more pressure. No one beat Earnest's price and no other dealer came close as far as customer service. The other dealers tried to pressure and rush us to make a decision. Even if you hadn't had my 1st choice in color I believe I still would have come back to you because of the people. Very enjoyable buying experience. Joshua was very patient with our questions on the extended warranty and after hearing about the long commute I face, he recommended which options weren't a good match for us and helped us feel comfortable with the choices we did make. I would definitley recommend Earnest, Joshua and Waldorf Toyota to anyone looking to buy a car.

Jamie38

7 de jul. de 2014

After an accident I was looking to replace my totaled 2007 Toyota Corolla :(. I absolutely love the Corolla and it has been the most reliable vehicle I have ever bought. After reviewing the new 2014 Corolla on line, I decided on the new Eco model. The staff at Waldorf Toyota made it very easy to pick out what I wanted, and set up an appointment. I was very satisfied with all the help I received as well as the great deal I got on the car I wanted. I would definitely recommend Waldorf Toyota to others. Frank and Juan were very helpful, professional and made the experience an enjoyable one. Thank you to Frank McGeady and Juan Gaddy for all of your help! I love my new car!!

chuck.kleeschulte

6 de jul. de 2014

It was a true pleasure to buy a car from Jason Lormore and Joshua Siegel. Jason was very good in answering questions over the phone and internet before heading into the dealership and Joshua was very nice and knowledgeable during the test drive. Both I and my wife have nothing but praise for both these gentlemen and for Mike in finance too. Thanks to all of them for their help and kindness.

mljrej

5 de jul. de 2014

Just want to Say Thanks Marc and Hollis for the best price, best service and making me a customer for life! When I need another car I will look here first. There are dealers everywhere but there are very few people like you two, I found it hard to believe that I could purchase a Mercedes from a Toyota dealer but the truth is you made my wife and I very comfortable with the entire experience. I hope the people that review this smile at the end cause these guys made my wife and I smile when we left! I took the time to write this review simply because I think more dealerships should take the time to select employees with the people skills that Marc and Hollis have. I own a business myself and know that your only as good as the people that work for you and Waldorf Toyota, you have the best salesmen Marc especially! I hope he never leaves cause he is my first call for my next vehicle. Sincerely,Robert E. JenkinsVery Happy Customer!

ephaaland

3 de jul. de 2014

I would like to thank the team at Toyota of Waldorf for their fantastic service and help in getting me into my new 2014 Tundra. I have never met a more professional group of people and will highly recommend them to my friends and family. I plan to make future car purchases at this dealership. Special thanks to Allen Walker, Frank McGeady, and Eddie Richardson for their professionalism and skills, they made it a true pleasure to do business with them.

tduser

2 de jul. de 2014

Mike was very friendly and took time to explain the details of the Hylander and helped me confirm that it would fit in my garage.

tacomabuyer1

2 de jul. de 2014

Bob Bowman greeted us on our first visit and understood that we needed time to think about our purchase, he was friendly and welcoming when we came back a couple of days later for our first test drive. His knowledge of the product helped us navigate through the models and features to find what was best for us. His friendly, no pressure approach gave us the comfort and encouragement to take the time we needed to make the best decision for us. He answered our questions and offered ideas about what might work best for us. He took the time to search for the truck we were looking for and, after we reevaluated our criteria, he went "back to the drawing board" and found the perfect truck for us. We left with a confidence that our new truck will meet our needs and be the vehicle that we will want to keep for a long time. He and his supporting team at the dealership will keep us coming back and encouraging friends to stop by as well.Thank you,

triss

2 de jul. de 2014

Twice in a matter of 5 months Mark has helped me purchase a new car and each time made me truly understand why it is I continue to do business there. Most salesmen give an aurora that Comes off as possibly shady which puts the buyer in a defensive state as not to make the wrong purchase, But with Mark he does the complete opposite by allowing you to make your choice and then working with other departments to exhaust every possible approach. A buyer couldn't ask for more!! Amazing service. I WILL BE BACK.

SCrawford1024

2 de jul. de 2014

Service was quick and fast, Mr. Dobbins got me in found me a gorgeous Camry and had me on my way!

turnerk

1 de jul. de 2014

It was an absolute pleasure buying a, car at Toyota of Waldorf. They honored the price I saw online, no games or gimmiks. My salesman Frank McGeady was very professional, sincere and honest. Although I financed my car with Navy Fedral Credit Union, thier financing is great! If you're looking for a new car but a seamless and stressful process visit Toyota of Waldorf today! You will not be disappointed.

Billy Benjamin

1 de jul. de 2014

Given I had little to no time and needed the best price possible. I had the fortunate opportunity of working with Jason and DJ who not only calmed me down but they went out of their way to make it work with my budget and time constraints. BY FAR THE BEST EXPERIENCE I have had at any Toyota Dealership. Thank you Both for you effort and helping out my family.

lmfletcher

1 de jul. de 2014

My Sales Consultant, Mark Stancell was very informative with the models and features of the used cars we looked at. I would highly recommend Mark for an outstanding customer service award. Never felt pressure and appreciated the excellent experience that I had today. The financial portion of the process was very simple and quick. I like the electronic contract process with the electronic signature. I was the first to use the new system in the Used Cars Dept. Worked very well. Thank you Mark and the Finance Officer, Mike.

deboraharris

30 de jun. de 2014

Our Sales Consultant & Financial Service Manager were the best. They were very knowledgeable on all aspects of the dealership. They went above and beyond what is expected, and we where in/out on our way home in two hours. Talk about great customer care ! - the best we've had in 25 years. Thanks......

jafo069

28 de jun. de 2014

Brian Smith and Brian (trainee) were both courteous, friendly and helpful. Was very happy with purchase and would recommend. Deal was fast and not drawn out. Nothing worse than haggling back and forth.

mustblv14

26 de jun. de 2014

This is my first purchase from Toyota and it was the reputation of what I'd heard about the company that made me stop in. I was frustrated with with a purchase I'd made two weeks prior from another dealership and wasn't sure if I'll be able to trade it but Allen Holman, Hollis Batts, and DJ Diehl worked it all out....the numbers were surprisingly within the range of my trade in but much better when considering the warranty, road-side assistance, mileage......the entire package was worth the trade. Thank you all for great customer service and for exemplifying great professionalism.

Rhondathomas77

22 de jun. de 2014

Randy was excellent! Smooth transaction, great deal and was in and out of the dealership with my new car in lightening speed. He even helped me set up my navigation system and Bluetooth and said I could call him if I had any more questions about the car which I did. Highly recommended!!

Djet

21 de jun. de 2014

Excellent customer service. Everyone made sure we got the vehicle and price we wanted. Love our new Prius V five that is fully loaded that meets our families needs.

Cneeley01

12 de jun. de 2014

Randy Flowers was not only informative, but he was extremely helpful in getting us into our new vehicle. I would, and have, recommended him to others!! When we are in the market for a new vehicle, I know exactly who I am going to call!

Sholderness

12 de jun. de 2014

My first car was a scion and from my frist experience with Toyota of Waldorf I knew I would return for my second car. This time around I purchased a certified used car and Mr. Bowman was very helpful and personable. I'm was very happy with the different options Mr. Bowman had for me considering my situation. I absolutely love my camery I purchased and my parents were also impressed with the quality and service they witnessed. Also Mr diehl did a great job with different financing options

Pat84

12 de jun. de 2014

Ernest Winston was our Sales Reresentative. He made sure my wife and I were sure we we getting a great car. Mr. Winston made sure our "new" used car was serviced, cleaned like new and ready to drive it home.This is the 3rd car I have bought from Waldorf Toyota. I bring my cars for service there, too.Thie staff is profesional, knowledgeable, and friendly. You will not find a better dealer.

JwSmItHjR

10 de jun. de 2014

From the first contact through email and phone as an affiliate of USAA, this dealer was on the job. Sales associate Andrew Horne was very impressive in his manner of establishing rapport and a relationship of how can I help you. He was very efficient and responsive to my questions and concerns as this purchase was a result of my last vehicle being totaled in a collision. The first vehicle he showed me, allowed me and my wife to test drive was the only one I experienced and the one I purchased. He had listened to me and matched all of my requirements with this first one. His manager Mr. Hollis Batts was also quick to assist him in any way needed to support me in making my decision. So far I could not have had an easier time in this experience. I look forward continuing the relationship. Very Well done Waldorf Toyota, Andrew Horne and Mr Hollis Batts. Thank you also Allen Walker, General Sales Manager for your email message and your leadership shadow evident in your staff.

dbarnes72

6 de jun. de 2014

Mark Stancell was a joy to work with, he is my new best-est good-est friend......smile Often times you think sales men are shady and will say anything to get that sale, not Mark, he listens to you and works hard to get you want you want/need. Mark and I talked on the phone/email/and text-ed about finances and the car I needed until I came in for my test drive. Mark was very patient with me and was never pushy. Thanks.Mike in finance, Mark Stancell, and Mike Clements worked hard to get me in a car that fitted my needs. I would recommend them to anyone looking for a new or used car.A special shout out to Randy Flowers for being kind and tolerable of my family.

fchutch

4 de jun. de 2014

I recently purchased a new 2014 Avalon from Toyota of Waldorf. This marks my fourth major purchase from this dealership since 1985, but my third since 2003. The quality of sales experience and the quality of the purchased vehicles are my primary reason for returning to this dealership. My recent history with this dealership started in December 2003 with the purchase of a used Avalon from Mr. Will Riddick. He was reasonably accommodating and extended himself to structure a deal that worked for both my wife and the dealership. This very positive experience led me to seek him out in December of 2012 in an attempt to purchase a replacement Avalon. By this time, he had been promoted sales manager, but he handed me off to the very able and knowledgeable Brian Smith. I was extremely impressed with Mr. Smith's detailed knowledge of the features of the range of vehicles Toyota offers. Try as we might, we were not able to work out the numbers for the Avalon re-purchase, however, we settled on a 2012 Camry. Mr. Smith patiently and competently customized our vehicle with all the requisite pre-sets which allowed us to drive away from the dealership in complete comfort. At this time, I was introduced to Mr. Donald Diehl who handled the financing aspect of the deal (pun intended). He, too, was very knowledgeable, and I left with the feeling that he did his very best to find me the best financing package at this disposal. Fast-forward 18 months and my financial situation had improved sufficiently to re-visit Toyota of Waldorf to upgrade my 2012 purchase with a 2014 Avalon. Without hesitation, I sought out Mrs. Smith and Riddick, confident that a favorable deal could be quickly worked out. They did not disappoint. Mr. Riddick was able to structure a deal that met my financial requirements, and Mr. Smith was his usual professionally competent self. And Mr. Diehl came through for me again. Not only did he remember me from our previous encounter, but he exceeded my expectations by finding a financing option with an interest rate that was substantially lower than what I had expected. My wife and I are very comfortable doing business with Toyota of Waldorf because of the overall customer service experience. We get the impression that they really appreciate our business because of the way we are treated. Past experiences notwithstanding, their approach is professional, yet friendly. In other words, they do not take doing business with us for granted, and for that we are very appreciative. We are getting up in age, so I cannot speculate on whether or not any future major car purchases remain for us. If a new car is in the offing, however, this dealership and these three gentlemen will be our first stop. I highly recommend this dealership, and these three gentlemen in particular, to anyone who seeks an outstanding sales experience for a high quality automobile. Frederick C. Hutchinson

Pelham

2 de jun. de 2014

I must say, my experience at the dealership (Toyota of Waldorf MD) was like a rollercoaster ride (up & down). On May 26, 2014, the Sales Consultant and Sales Manager (Andrew & Will) provided excellent customer service. I was looking for a 2014 Toyota Prius, they searched and found the car. He called me several times with status updates until it was on their lot. My experience with the Financial Service Manager (Josh) was a different story. I told him, I wanted to pay by credit card and transfer my tags from another car. Once I reviewed the sales invoice, I noticed he tried to charge me unnecessary fees (temporary tags, lien fee and a tire recycling fee). When I questioned these charges, he deducted two of the three (temporary tags and lien fee) . On May 30, I went to pick up and pay for the car. The dealership refused to let me charge the total purchase price on my credit card. I told the Financial Service Manager, the credit card company said I COULD USE my credit card to purchase a car. He gave me several reasons why I could NOT pay by credit card in which two of the reasons were false (he stated, Maryland law does not allow a buyer to charge the total purchase price for a car & the credit card company only let a buyer charge $3,000). When I asked to see this in writing he left the office, came back and told me it was the dealership's policy. He said the credit card company charges the dealership a fee and if I wanted the car, I must split the difference. This would add $400 to my purchase price. I was shocked and disappointed and asked why the dealership would try to pass off their administrative/overhead fee to a customer. I refused to pay the $400, they removed my tags from the new car and said good night.I left the dealership stressed, with a headache and in tears. I had a restless night.The Sales Consultant called me the following day (May 31) to apologize and said the dealership will ALLOW ME TO PAY BY CREDIT CARD.I returned to pick up the car but was so uncomfortable and wanted to hurry to get the transaction completed. I left without purchasing the extended warranty. I would like the dealership to give me the extended warranty free of charge for my inconvenience.

Shaunalee123

2 de jun. de 2014

The best experience ever. Mark was on point and it was a pleasant experience. I would recommend Mark and his dealership to everyone. Make an appointment today.

cheilmeier

31 de may. de 2014

Help is competent and knowledgeable. Jason accommodated us as we changed our minds back and forth. Was willing to negotiate on pricing. We were high maintenance and Jason was patient with us.

tbrowncat

30 de may. de 2014

The service was quick - smooth - no wringles. Customer Service was excellent. I was in and out with 1 hourI got the car I wanted for the price I wanted to pay -

cheilmeier

29 de may. de 2014

Jason and DJ were very patient with our abundance of questions and answered us without making us feel rushed. They gave us good information and they are competent in their work.

Rjames37j

29 de may. de 2014

Working with Jason was one of the best 'car buying' experiences I have out of many cars I've bought. I would and will recommend Jason and Toyota of Waldorf to anyone looking for a car.Bob James

MissApril35

26 de may. de 2014

Randy Flowers was very helpful in explaining the details and specifics of the Toyota Corolla. He kept me informed about the receipt and delivery of the car. He was very helpful during the test drive, and throughout the whole sales process. He was very friendly and courteous.

Nevans231

22 de may. de 2014

This salesman was ABSOLUTLEY amazing in so many ways when it comes to the customer service compliance of satisfaction. He did excatly EVERYTHING that he said he was doing hours before we ever meet in person. He told me the entire process would be less than an hour and just like I said EVERYTHING he said was true. My paperwork was ready. We test drove the car, and I what's signing papers in the finance office just minutes later. My last experiance buying a car was ABSOLUTLEY horrible and after driving the used, but "NEW" (to me) car days I got a phone call to bring it back be AUSE they couldn't get me financed. My credit has had a few issues due to a divorce that I have been dealing with for over 4 year I was honest with Mark from the start of our first conversation and he did the exact in return to me..... Calling me to tell me he had me approved but approved for a Chevy Malibu only (I immeditly said "NO" that just was not what I was looking for I needed a smaller SUV type vehicle) Right off he apologized and honestly said I don't think there's much I can do for you "NO" run around at all... We talked a few more minutes and told him a few details I may have been able to come up with a little bit (not much) more than just the only $500 I put down but I would need time to get it... His response well would you be interested in "maybe" (strong key word in this deal" TOYOTA RAV4, (as we were on the phone I was googling what type of SUV a RAV4 was and researching the facts on it and I LOVED IT. He honestly said "it's ONLY a possibility" (and I knew a very slight one) give me a few to see what I can work out. Within about an hour we we're texting one another about my where abouts and how long would it take me to get there so I could drive home in "M" "NEW" SUV.... I must off asked him a million times "is this a definate, are they going to call me in a few days and make me bring it back"! I will admit I was extremely hesitant abd would NOT even consider coming to the dealership unless it was in writing and a done deal.... Once he got me there I WAS SHOCKED "Mark" was the first car salesman I had ever meet in my life that told the truth... Word for word!!! He struggled to get me approved he worked with me on time for my down payment and gave me the best customer service RESPECT I could EVER ask for. He answered all my questions (even the ones I repeated over and over) By the way "Sorry Mark".... I was scared to death to have my chain pulled yet once again by a Car Salesman.... But I must admit..... Mark changed my opinion on the "car selling-cars sales man" situation and gave me an entire New outlook on the whole situation. I would refer him to "anybody" that I know when it comes to someone looking to buy a new car!!! It was a EXCELLANT EXPERIANCE and a few years down the road when I'm ready for another change this is right where I will go.... And the entire way there I will be crossing my fingers that Mark will still be there to give me yet another experience that I will pass along again with nothing but POSITIVE things to say!!!!! Thank again Mark and Thanks to EVERYONE at Toyota of WALDORF! You guys were WONDERFUL!!! I will be sending people your way for many years to come!!!?Now a word to the finance manager...."DJ Deihl" I just want to take a minute to say Thank You in more ways than one. You made me feel like "signing my life away" wasn't nearly as bad as I had EVER remembered it being. :)!!! Thank you for giving me the detail explanation to ANY and ALL questions and concerns that I may have had. I had been "burned" in this stage of a auto dealership loan process more than once. Knowing my situation from my divorce and the death of my son and now my upcoming new marriage you were able to help me with the down payment time frame and keep my payments down to right where I requested them to be. I truly still can't believe the process was as aSY as it was. You wee a AWESOME at this stage in my process to drive away in a little SUV that I am now just truly In love with!!! Thank you for working with me and most of all just being patient with me and understanding my situation and working around and through it to make this happen. You are also another reason I will be coming to this dealership for many more years to come and sending many others your way to experience that same wonderful opportunity to work with such a AWESOME team working environment "To help actually MAKE THINGS HAPPEN FIR THOSE WHO AT TIMES THINK THERE IS NO HOPE KEFT AT ALL"!!!! Thank you again.... Also on top of being a great fiance manager you also made it possible to introduce me to another amazing and EXTREMELY helpful (especially when planning a wedding on a budget) company "Livy Louse Cupcakes"Thanks to you talking with me not only as a Toyota Customer but also as a single mom on a budget (because my kids believe money grows in the backyard) :) trying to plan the wedding of her dreams and introducing me to another great company to work with. Thank you DJ...... So much for the unforgettable, very fast, easy, and painless as could be process of working with TOYOTA OF WALDORF. You will be another name I request to work directly with in many years to come. And last but not least A huge Thank you to My sales manager "Hollis Batts" if it wasn't for you going on a mission and putting up a fight for me... I WOULDNT be close to as HAPPY as I am with "My" NewTOYOTA RAV4!!! I love it. It is beautiful and it was a pleasure getting to meet you and directly work with you. I know my case wasn't the easiest (by far) to make happen.... And without you there's NO way it would of ever happened. You gave me a chance, l can't ever Thank you ENOUGH! You dealership is "TOTALLY AWESOME"! You 3 guys were SO Great I will never be able to let you know in words in any type of review to show anyone at all how simply pleasurable it was to but a car from this dealership and work directly hands on with the 3 of you! You 3 will be in my Christnas Card list for many years to come and PLEASE don't be surprised when you have MULTIPLE new customers coming from not only Maryland but Virginia also asking to work with just the 3 of you and you hear they were Reffered by "Nikki" the blond on the BEAUTIFUL BLACK RAV4 from Va. I WILL RECOMMEND THIS DEALERSHIP AND YOU 3 VERY PROFESSIONAL EMPLOYES TO ANY ONE OUT THERE TRYING TO FIND SOMEWHERE TO BE TREATED FAIR TO BUY A CAR! THANK EACH AND EVERYONE OF YOU SOOOOOOOOOOOOOOOOOO MUCH!!!

waltonbeyharold

21 de may. de 2014

Excellent Dealership with great people who do marvelous work . Hopefully in the future when it's time to refinance we will get the same customer service.

redbone11103

19 de may. de 2014

Thanks for the great service. The team at Waldorf Toyota whey really helpful to me. Everyone was friendly and put me at ease in making my decision on buying a new Toyota.

dawgstools

17 de may. de 2014

went in to see mike and told hime the day before I would be there aaround noon or after. being that I was going that way I decided to stop in and he wasn't there.someone else helped me out but couldn't find the car mike had for me. so the wife and I decided to leave and went to sams. after a while mike called and said he was there and ask if I was in the area. I told him yes and would be right down. when we met up everything went smoothly and were out of there in about 1 hours with a brand new sienna for my wife on her anniversary.

ministermoore

15 de may. de 2014

sessllheas very pleased with the quality of service I received from Will and Marvin even when I wanted to give up dealing other dealers other parts of Maryland. They both explained in great details of the buying process. Mr. Will stay after hours of business just to east my fears and help me with my concerns of purchasing a new car. Mr. Marvin was very profession in sharing the information of my options with getting a new car both with great attitudes and knowledge of their jobs and I really could tell Mr. Will and Mr. Marvin loved doing their jobs with very welcoming personalities. I also was very pleased with Mr. Flowers Helping Me With Seeing A Car And Taking The Time Out To Show Me Things And bout The Great Great Warm Welcoming character. Oh yea I forgot his name but his desk was right across of Marvin, he stepped in when Marvin wasn't there and he went over the features Of the car he made sure my car was cleaned right and with a lot of laughing he made me continue with moving forward each time I saw them sitting across from us wonderful personality I think his name was mark he's a great great asset to the company with his professionalism

ehamil51

12 de may. de 2014

My wife and I recently purchased 2 new vehicles from Toyota of Waldorf (Jan and May 2014). We can truly say each purchase/visit was a very pleasant experience. A special thanks to Patrick Handbury, our sales associate who handled both purchases. Patrick was very professional, courteous; as well as very knowledgeable about the vehicles we were interested in purchasing. Additionally, hats off to Mr. Eddie Richardson (2nd purchase) and Mr. DJ Diehl (1st purchase) for closing the deals. Absolutely no haggle, no stress. If youre in the market for a Toyota, would recommend Toyota of Waldorf as the place to go.

djwharton

9 de may. de 2014

I am a loyal return customer of Toyota of Waldorf due to the exceptional customer service of Will Riddick over the years as a salesperson and then sales manager. He makes the experience of making a large purchase palatable. Also, being introduced to my new sales person, Brian Smith, added to my satisfaction. He was patient, friendly, and made my purchasing experience actually pleasurable. These two gentlemen are assets to this dealership.

faulkba

7 de may. de 2014

Mark Stancil and Will Riddick created an exceptional car buying experience for my daughter who recently graduated from the real 'HU.' Thank you! Beverly Faulk

TraciaP

6 de may. de 2014

I met Jason via an internet request for price on a new vehicle. He was great from the inquiry to get me the OTD price. Josh was patient with our questions and very clear explaining all of the finance and warranty side of things. They are more than helpful and professional in their efforts to close the deal on the purchase of the vehicle. Thanks to both of you, and Toyota of Waldorf!!

dennis.stoudt

3 de may. de 2014

This was the most pleasing car purchase I made in more than 40years of buying. The casual professionalism and competence exercised by Patrick was superlative.

gaylebonita

2 de may. de 2014

We are a Toyota family. Toyota makes a fine product that we have come to rely on over the years. I just want to be able to get in my car and "go" and not have to worry about whether or not the vehicle will be able to perform. Toyota products have come to be synonymous with reliability, comfort and style for me. I don't particularly like shopping for new cars and have had bad experiences with other car dealerships. I find Toyota of Waldorf provides me with hassle free car shopping. I appreciate the friendly consultative services the employees provide without being "pushy". Kudos to Toyota of Waldorf and especially to Mike, Ernest, Josh and Brian for their excellent service!! Thanks Mike, for stepping in at the last minute to close the sale for us!!!

KimberlyCowins

27 de abr. de 2014

We met Frank via an internet request for price on a used vehicle. He was great from the inquiry to the sale! Kudos to you Frank!

jdharms75

26 de abr. de 2014

Simply put, the team of Erik Thompson (Sales Manager), Jason Lormore (Internet Sales Consultant), and DJ Diehl (Financial GURU) are the best in the industry. I've purchased more than my fair share of cars and these gentlemen are the cream of the crop! From the moment I spoke to Erik and then met Jason it was easy and absolute ZERO pressure. Let's be honest though, Toyota sells itself - but these gentlemen make it that much easier...If you're in the market for a new car, truck, van or SUV - GO SEE JASON LORMORE!Thank You Toyota of Waldorf!Sincerely,Jason D. Harms

JohnPHeadley

25 de abr. de 2014

I talked with Brian weeks before this purchase and informed him I had to purchase my last toyota from a different dealership out of the area because the prices were so much better. Brian informedme that when dealing with him, that would not be the case this time. Brian assisted us every step of the way to get the better then best price and worked quickly to resolve an accessories addition issue. Josh was patient with our questions and very clear explaining all of the finance and warranty side of things. Thanks to both of you, and Toyota of Waldorf.

AlvinJ

23 de abr. de 2014

When my wife and I visited Toyota of Waldorf recently, we were not planning to purchase a new car since the 2010 Corolla we owned had only 67, 000 miles and still looked and performed great. We were simply following up on a letter we received in the mail from Toyota encouraging us to consider looking at the latest model. When we first drove up, Mike Glover stood at the showroom door with the most welcoming smile. He asked if he could help with anything. We could tell immediately that he was a people person because his approach was pleasant and was not pushy. His eagerness to help did not give us a feeling of pressure to buy. He had a great sense of humor and made us feel very comfortable throughout the process. Mike explained the letter we were there to discuss and was open and willing to answer any questions. He struck us as having a good understanding of Toyota products, and explained the pros and cons of trading for a new model at that point, but he never tried to pressure us. Toward the end of the process, I told Mike I thought we needed a few days to think about buying because we really didn't intend to buy that day. Still no feeling of pressure. Mike was understanding and told us that whenever we were ready, he would be very happy to work with us. In the end, we decided to trade for the 2014 Corolla S+ (that day). Mike's approach, demeanor, and professionalism had a great deal to do with our decision. We will definitely refer others interested in purchasing a new vehicle to Toyota of Waldorf, and more specifically, to Mike. Great buying experience!

ceojoe

23 de abr. de 2014

Mike Glover is superb in customer service. He took the time to answer my questions, explained the process, and provided me with detailed walk-through the buying process. His attentiveness in customer service is truly outstanding in my purchasing a new car (Prius C Two) a real pleasant. I could not be more happier with the purchasing of the new car and with the process.Mike is super friendly and attentive in providing customer service.

Sandikelly

21 de abr. de 2014

I really appreciate the time & professionalism of Mark Stancell during my first visit & purchase at Waldorf Toyota. I will recommend him to anyone car shopping!

TaVeTu14

18 de abr. de 2014

I have had the pleasure of taking my vehicles(3) in for service since 2008 and Rick Laslo has always(almost always) been my service advisor. Being a female going into a service department can be overwelming with all the "parts and service" talk but from day one Rick has always put me at ease and made sure I really did understand what was being done to the vehicles and at times took the time to talk to my spouse to explain a service being done when I was unable to relay it clearly. Rick is always quick to ask about my family and how we are all doing because he wants to know not because he is making "small talk". I can say without hesitation that Rick Laslo is a hardworking, honest and (always) happy when it comes to his job. Toyota should feel privlaged to have such a great employee!!

ritametro

10 de abr. de 2014

Every thing about the service today was excellent. I was concerned since the recall notice was, in my mind, serious. I not only had the issue corrected regarding the recall, but my car received a 10,000 mile service. I did not have to bring the car back at another time, saving me from making another trip.

cooksgirls

8 de abr. de 2014

Jason Lormore was so professional and nice. He made me feel very comfortable, he was very attentive and knowledgeable. I would definitely be back to buy another car from him.I usually walk away from dealership feeling like I was taken advantage of, that was not my experience at Toyota of Waldorf

mlast

6 de abr. de 2014

When I walked into the dealership, I was expecting to hear the same bad news I had heard from several dealerships that week. Talking to Mark, I told him my credit situation and explained that I had just stopped in to see how far off I was from being able to get a safe car for work. Working with Eddie and Hollis, he was able to get me out of my junked up '98 Explorer and into a beautiful 2011 Camry. I couldn't stop smiling the rest of the day. These guys are fantastic, and will work hard to get you into a great vehicle. Never been happier!

kimmyfea123

4 de abr. de 2014

Buying a car couldn't have been more easy. Frank was excellent, his partner Blake did great getting me started and the finance guy Josh was excellent as well. I love my new Highlander and will definitely recommend everyone to go to Toyota of Waldorf!! Good job guys!!!

colllleeen

3 de abr. de 2014

I love my car. And Randy was a good salesman. We had some issues but they got worked out very easily. Wilson was very helpful and Josh was a great finance person. He worked some magic for me.

yleftwich

3 de abr. de 2014

I had one of THE best experiences in purchasing my new car at Toyota of Waldorf. I've purchased plenty of vehicles and this was by far the best of them all. This is actually my 2nd purchase from this dealer. The process was very smooth and there wasn't a lot of back and forth which made it enjoyable. I feel very comfortable recommending this dealer in the future as well as having my car serviced at this location. By the way, Patrick Hanbury and DJ Diehl have exemplary customer service skills and are very professional.

keirle

29 de mar. de 2014

Outstanding service and support form initial contact until closing of purchase. Follow on support equally superb. Sale Consultant Brian Smith was extremely professional and anticipated most of our issues/needs before we asked. It was evident he put a personal touch on the purchase but he never took anything personally when we didn't agree on price. Wilson Patterson provided oversight and worked our trade in agreement. He was honest and kept negotiations moving in a positive directions. Our Final step was financing and DJ Diehl was equally professional with his knowledge of options and willingness to satisfy customer needs. We appreciate the exceptional support from the entire Toyota of Waldorf crew. A Job well done!

ElaineBabs

25 de mar. de 2014

My experience was so delightful, Brain had deal with my wife previously and I like his personality. He also answered all of my questions. Will remembered us as soon as we can in the door. Which I was happily surprised. He found the vehicle that I had in mind even thought it was in Pennsylvania. He assured me it would be here in a couple of days. And it was! Unfortunately it did not look the same as in the "Build Your Own." Brain seen the discomfort and ask what can he do. I wanted to see another color in the 2014 Rav4. We went around the lot and until I seen what I wanted. He was very patient and tolerant with me. I am very happy and excited! Your team was very helpful. Will, Brian and Josh get tens across the board.Barbara Henry

honukane

21 de mar. de 2014

These folks made the purchase experience very easy and stress free. We had already researched the vehicles and knew what we wanted, so there was little to do other than selecting colour and potential accessories. The internet price quoted was excellent, and the rapid service was very much appreciated.

marie24

19 de mar. de 2014

your sale men was the best I have seen in year that good at what they do that is to you the best sale and the right price for and that is what they did for me I what to Thanks both of them I can not think of the young me that wait on me right off hand they some me a lot me and I get the I so please thank them for me

amykrusch328

18 de mar. de 2014

After visiting several local dealerships in my area, I finally arrived at Toyota of Waldorf. I was immediately greeted by a very friendly and knowledgeable salesman, Frank McGeady. He listened to my needs in a vehicle and knew exactly the right car for me. After a brief test drive I knew I was done with my search. Frank was very thorough in explaining all of the details, benefits and features of the Corolla. I was also surprised by the quick efficient service I received when finalizing the purchase. I would highly recommend Frank to all my friends and family and will definitely do business with him again for future purchases.

jones1121

18 de mar. de 2014

Buying a new car is usually a long, drawn out, poor experience. Not this time. Our salesman, Mr. Earnest Winston, did an outstanding job. My wife could not decide which car she wanted and we came back three times before she made her decision. During all three visits Mr. Winston answered all our questions and guided us through the buying process in a friendly , professional manner. Mr. Joshua Siegel , in the finance department, was a pleasure to work with. He fully explained the finance process and extended warranty in a professional manner.

leomt

17 de mar. de 2014

Patrick Hanbury's excellent customer service was very welcoming. Excellent knowledge of the products and I was very impress with his communication and professionalism prior to the sale. It was his attitude that made me come to the Waldorf Toyota. He made me feel comfortable and convincing that I would be happy w/ the car (RAV 4).Eddie Richardson is very personable, knowledgeable of financial options and willing to help the customer. Very professional.Both patrick and Eddie are an asset to the company based on their appreciation for the customer and professionalism.

AMSusa1

17 de mar. de 2014

After receiving a recent mailing from Toyota of Waldorf and reviewing the website, I contacted the Internet salesman (Jason Lormore) and made an appointment to discuss my options on a new 2014 Prius. After a test drive in the 2014 and an appraisal of my trade-in (2010 Prius) the discussion turned to numbers and finance options. Both Jason and Josh Siegel (finance officer) professionally explained all the various options (money back, APR, etc.) in plain English and answered all my questions. Before I left with my new Prius, Jason ordered the part for the one option I wanted (remote start) and offered to help me sync my cell phone to the Bluetooth applications in the car whenever I upgraded my cell phone. On a scale of 1 to 10, I would rate my interaction with Jason and Josh as a 10. The whole transaction from start to finish took only 2.5 hours which must be a record for time spent at a dealership buying a new car!!

kadiemoffitt

13 de mar. de 2014

I purchased my 2011 Toyota Sienna from Waldorf Toyota using Frank McGeady and Mike Clements. I was so pleased that when it came time to buy my next vehicle I went back and traded my Sienna in on the new 2014 Highlander. The sales team knew I have 2 young children, so they encouraged me to put carseats in and make sure there was plenty of room. My finance person, DJ Diehl did a wonderful job as well. He explained everything but got me in and out quickly.

LLLord623

12 de mar. de 2014

Vehicle was in good condition and our overall experience was good. Mike Glover was very helpful in showing me some of the upgrades and improvements made in the Sienna since we bought our original Sienna in 2004. My biggest disappointment is with the Toyota instruction and owners book. It would seem to me that they could have designed a much more compact user friendly instruction book on how to program the various components, expecially since this van is even more electronically equipped than our previous van. What is needed is a compact manual much like the one for the Navigation system that would cover the rest of the operating systems in the van. Actually Chapter 3 of the owner's manual should be abridged and issued as a separate manual.Rick in your service department has done an outstanding job of keeping our 2004 Sienna and 2000 Avalon operating.I will miss your tires for life program, especially since we tend to keep our automoviles for an extended period of time.

cindyhutchins

8 de mar. de 2014

I came in for an oil change and 30,000 tune up. I have been helped by Mr. Laslo before and he is always friendly and helpful.I am not knowledgeable about cars but mine runs well so I assume that the quality of work done at Toyota of Waldorf is good andthe price charges seems reasonable. These are the reasons for my ratings above.

russ_hawver

4 de mar. de 2014

We went to Toyota of Waldorf because we had purchased our previous two Avalon sedans there and had positive experiences both times. This time was no exception. We wanted to see and test drive several different vehicles because, as a result of my wife's surgery, it can be difficult to enter and exit a car. Brian Smith was our salesman and patiently demonstrated the several models we were interested in over a period of several days. He suggested the Highlander as an alternative to the restyled Avalon, which my wife did not like.We really like the Highlander, and it was actually easier for my wife to get in and out of than the Avalon. We decided on the model and features we wanted, returned to the dealer, and worked out a very nice deal.This experience was really enjoyable and we felt absolutely no pressure during the process. Brian Smith, Josh Siegel, and the entire staff at Toyota of Waldorf are friendly, accommodating, and went out of their way to ensure our buying experience was a positive one. I would recommend Toyota of Waldorf without reservation to anyone considering a vehicle purchase.

Anserman

2 de mar. de 2014

This latest purchase was our 8th Toyota (2014 Highlander) purchased from Toyota of Waldorf ! With each and every experience we had in buying all of these autos, we were always treated well and received every courtesy a customer could expect !

kendiggs

1 de mar. de 2014

This is the 2nd vehicle that I have bought from Waldorf Toyota and the 2nd vehicle from Frank McGeady. Mr. McGeady was very helpful and very professional in getting us a great car at a great price. My first Toyota I bought was 13 years ago and it has made me a Toyota believer for life. I have also had a great experience with this Toyota Dealership. They have always been pleasant to deal with and have taken care of both my Toyota's. My 2001 Tacoma has 275,000 miles on it and still runs great today! I not only will return and buy another Toyota from Mr. McGeady, but I recommend him and this Dealership to all my family and friends that are looking to buy a car.

carwork

26 de feb. de 2014

The interaction was polite and professional, the service was done before the estimated time given by Rick. Rick called me to inform me that the vehicle was ready. He explained services that I will need to get done in the future.Overall it was a great experience.

2014camryfred

24 de feb. de 2014

When my wife came to Toyota of Waldorf dealership we were not actually sure if we are going to purchase our Camry there, but the way your salesman Mr. Marcus Gallion treated us with such a tremendous act of respect and good manners we were please the way we were accepted. My wife and I are both senior citizen and belong to the Asian minority group. We were not dressed in fancy clothes when we enter the office. I tried to make eye contacts with some of the people there and smiled and made some gesture as if I am greeting them and some seemed disinterested and did not smiled back or nod as I expected. But Mr. Gallion was very accommodating to us and even volunteered to buy my wife a sandwich since it was past lunch time and she was so hungry. Mr. Gallion came with us when we test drove the camry and was very patient with us in showing us how to operate some of the new technological features the car have. Mr. Gallion has been emailing me offering to help us on anything regarding the operation of the vehicle. Looks like Mr. Gallion is a new employee in your dealership because his name is not even printed yet in your roster that I have to type it manually. I believe that you are lucky to have Mr. Gallion in your sales force.

astandawn

24 de feb. de 2014

Mr. Flowers was exceptional in customer service. Not once did he try to "force" a sale on us. He was honest and very attentive to what we were in the market for. It was the most relaxing process ever and we would definitely refer him or return to purchase another car in the future. Thank you!

Sgms82

24 de feb. de 2014

Mike Glover did a great job in selling me a car. I had a strange situation where I needed to get rid of a car in order to buy a car. I contacted the dealership by phone, and Mike became my point of contact. He greeted me with a smile and warm handshake; while he was busy with another customer, he asked Randy Flowers to show me different cars. I was pleasantly surprised to see two car salesmen cooperating. Due to time constraints and my thinking I'd need a longer time to get a car, I planned to return to the dealership later in the month. However, I told Mike if he offered me a seriously good deal, I seriously would consider it. Later that evening Randy called me, told me about another car (other than the ones he showed me). He encouraged me to complete an online application. Later that evening, Mike called to tell me he thought he had a deal for me.The next week I returned to Mike's office. He showed me two more cars, offered a deal on both, and gave me time to choose. He didn't pressure me in any way. I'm glad I went to Toyota of Waldorf.

smucciolo

23 de feb. de 2014

Labaron Hawkins' customer service reflects well upon himself and the Toyota Waldorf dealership because he professionally and promptly ensured my car was serviced on-time and for the initial quoted price (no hidden costs). I bought my car used at Waldorf Toyota and Labaron is one of the reasons I will buy my next car at Waldorf Toyota.

kraftde

23 de feb. de 2014

LaBaron Hawkins is the most pleasant individual, he explains in detail the work to be performed. Appointments are always convenient and the waiting time is extremely reasonable. It's a pleasure to do business with kind, friendly and knowledgeable personnel. My experience with Toyota of Waldorf with purchasing vehicles as well as servicing my vehicles has always be exceptional, I will continue do business with this dealership and will recommend them to my family and friends.

normzach

21 de feb. de 2014

The staff that I interfaced with are the epotime of the motivated, especially Patrick Hanbury. I reside about an hour drive from the dealership so communicating via email and phone text was a must. I was looking for a 2014 Tundra Crewmax and being a new model year they are hard to find this early in the year. Patrick (During a major snowstorm) worked and found what we were looking for at another dealer. During this time he had to report for "Snow Removal Duty" at the dealership, keeping me informed of his progress.When we picked up the truck, Patrick an Erik Thompson made the paperwork quick (Less that 15 Min). I have purchased three New vehicles from this dealership in the past four years, and though the service for the past purchases was outstanding, Patrick went beyond the ordinary helping us with this Tundra.If you are looking for a white glove approach from a sales staff, I would recommend this Dealership!!!!

tdsmithbryant

20 de feb. de 2014

I believe that I receive exceptional service at every visit. Labaron is very professional and friendly. He makes you feel as though you are his only client. He makes every attempt to resolve all your concerns, returns messages, speaks honestly about your repairs. When some auto repair shops would replace parts before their time for money, this location will adhere to manufacturer standards and safety requirements.

jennschuler26

19 de feb. de 2014

I had a very pleasant experience with Toyota of Waldorf. The staff at the service department was very friendly and helpful. I will use Toyota of Waldorf again and will recommend other to do so as well.

vettejw

16 de feb. de 2014

This dealership was fast, had excellent customer service, and was very trustworthy. I'm not a fan of salespersons but these 2 salespeople made me feel much better. Their professionalism showed that they care about satisfying one's needs and desires when it comes to making a major purchase as a vehicle.

tanrn1

16 de feb. de 2014

In december 2013 after surgery and moving into my home my family needed a new vehicle. I reached out to Jason and told him exactly what I wanted. Jason made this process so simple and even had the car warmed and ready for test drive on my arrival. Buying a car can be overwhelming but jason new I was in recovery and made sure I was not out very long. I want to thank Jason for welcoming my family to the Waldorf area and I'm sure we will do years of business together. What a blessing he was. Please ask for Jason he will be there for you.

tirelate3189

16 de feb. de 2014

My experience absolutely outstanding. Mr. Labaron was friendly, professional and he was very assuring, although I wasn't a happy camper when I arrived at the dealership. He defused my situation by explaining to me that was most important about the overall service needed for my 2006 Toyota 4Runner and he explained how to go about repairs. I will entrust my hard earned dollars to the expertise to Toyota of Waldorf. Labaron Hawkins deserves a HIGH FIVE!!!!!!!!!!

blstamper

15 de feb. de 2014

I had spoken with Frank before CMAS 2013 about a used Prius. I had explained that I was disabled and very large in body and needed room in the vehicle for me and a wheelchair. Time past by and I experienced the misfortune of my mini-van's engine locking up on me on Rt 50. My mini-van was 14 yrs old but I never expected it to die on me like that. I called Frank and he remembered me. He immediately moved forward to get me approved for financing. DJ worked and massaged the numbers until he got me financed at an affordable monthly note. What I thought would have taken weeks only took a couple of hours. I visited the dealership and left in my new Prius V. I actually enjoyed the visit. Everyone was so friendly and positive. I look forward to meeting my service representative for my first scheduled maintenance visit. P.S. I also LOVE the large flag that waves outside the dealership. The flag is a Waldorf landmark!

sjt4638

14 de feb. de 2014

I had a great experience with Waldorf Toyota from the moment I walked through the doors. I was looking for a sales person who wasn't pushy and would give me space to make my decision without any pressure. I found just that with Frank McGeady. He was very knowledgeable with all the vehicles that I had an interest in, and sent me home to do a lot of thinking. I returned the next day with a decision made, and he once again made me very comfortable while we went through the negotiating and financing. I would highly recommend Waldorf Toyota, and especially Mr. McGeady to others who are looking to purchace a new or used vehicle.

mike32go

9 de feb. de 2014

Sales person Mark Stancell was very friendly hassel free, no presure to buy, work with you for the vehicle you want. Michael Clements took care of all my requests and concerns after buying the vehicle with immediate action. To my suprise Erik Thompson was delightful to work with my new payment and very percise and quik with my new payment. Thanks for a great Job, Mike G

ldavis293

8 de feb. de 2014

Mr. Rick Laslo, Assistant Service Manager, guided me through my most recent (02/06/2014) service experience (120K mile service) with my 2007 Sequoia. Have known and dealt with Rick since 2005 when I bought my first vehicle there at Waldorf Toyota, Waldorf, MD. From the moment I arrived for service until I drove out of the lot, Rick saw to my every need and concern. Knowing up front that I had some very limiting financial constraints on this particular visit, he guided me through the service process that made sure that every needed service was performed and that other suggested services, that could be postponed was explained in detail on the purpose, the risk (if any) of not getting the elective services right then, versus a few days or weeks from then, and how they would impact my bottom line on that day. Rick followed up on the progress of my service appointment and kept me apprised at every critical junction and apologized to me for a minor delay in the service wait time when the shop unavoidably got backed up a little on another vehicle ahead of me. Rick used every legitimate means at his disposal to help keep my final cost to a minimum but still received every needed service to keep my vehicle performing efficiently and safely. As always, he treated me with the utmost dignity, respect, personal warmth, and caring nature that even I thought was not possible from a dealer service department representative. Of course, as I have observed this man over the course of the past 9 years, he treats all of his customers the same way....and it shows, because I don't know any other service rep asked for by name more than Rick; and I say that having worked with a number of other service providers over the 9 year period, including LeBaron Hawkins who also very excellent. The reason I keep coming back to Waldorf Toyota for all my service needs and why I will buy my next new Toyota at Waldorf Toyota is because of Rick Laslo and LeBaron Hawkins, and rest of the service team there, especially Mr. Michael Pavan, the Service Manager. I always feel like a valued customer who is appreciated when I visit. And, the overall facility there, including the service wait area is clean, bright and inviting. v/r Lawrence Davis, Fort Washington, MD

britishMKnights

6 de feb. de 2014

The service was friendly. Labaron kept me informed all along the way. I left my car overnight, but I set up an appointment for the morning. I was contacted on schedule and they finished my vehicle in a timely manner. Lastly, there was a mistake in the initial quoted price which they found themselves and fixed by the time I went to pay the bill.

Fieldrep

6 de feb. de 2014

Earnest Winston was a great Sales Consultant. He assisted us with all question we had and worked with us to make the purchase go smoothly. The purchase of the new car and trade in of my old vehicle went like clock work. Mr. Winston provided excellent service throughout the entire process.

bsewell

6 de feb. de 2014

Check engine light came on. I responded to Waldorf Toyota for Service as the truck, (2011 Toyota Tacoma), had been purchased there and was under warranty. Mr. Laslo immediately met me and set the truck up for diagnosis of the problem. Long story short, it was a malfunctioning 02 sensor. Since the vehicle would not be completed till the next day, Mr. Laslo arranged for a rental car to be issued to me for the time my truck was down. Next day .... he called and told me the work was completed. ---- Mr. Laslo is an asset to the Dealership as he is knowledgeable, organized, and polite. Additionally, All the employees whom I spoke with, while waiting for diagnosis of my vehicle, were very pleasant. I must admit, I was a bit apprehensive when initially taking my truck to the dealership. But Mr. Laslo's professionalism, and the competent staff at Waldorf Toyota are a true credit to the Toyota Brand. Thank You, Mr. Sewell

patriciabridgett

6 de feb. de 2014

I highly recommend Toyota of Waldorf. In all my years of buying cars I have NEVER came accross a car salesman as good as Mr. Frank McGeady. Frank took the time and the patience to not only get to know me and my personal need for a car purchase, but did everything he possibly could to make the experience go as smoothly as possible. Frank spent hours (48) working on a deal that would work to my benefit. He accomplished something that I did not think would be possible, given my credit scores and the balance owed on my trade in. Frank was truly AWSOME. Throughout the entire ordeal he continuously remained positive and was very friendly, it made me feel less nervous. I was so amazed and extremely impressed with that purchase process, that I went back recently and had my daughter purchase a second vehicle through him. I sincerely hope he is still there when I get ready to trade in my 2012 Camry for an upgrade in a couple years. Frank and the finance team did an awsome job on both occasions. I would definitely recommend him to anyone looking to purchase a vehicle. THANKS FRANK!!!!!!!!!!!!!

OTTENSTEIN

6 de feb. de 2014

Working with Jason L. was great. He was on time for the scheduled appointment which means we got off to a great start. He listened to what I said I wanted in a vehicle and we proceeded from there. He was knowledgeable about the vehicle and in an overview, explained the nuisances of the vehicle. This is the 3rd vehicle I have purchased from Toyota of Waldorf and I would return and would also refer friends.

davidolsen

4 de feb. de 2014

My wife and I have always had a good experience at Waldorf Toyota. I believe Earnest Winston has been our Sales Consultant on all four of our purchases. He has always been friendly and professional in all of our dealings. The service staff as well have always treated us well.

avari7897

3 de feb. de 2014

My experience with your dealership was very good.When I arrived Bob met us at the door introduced himself and offered his assistant.He took us out to look at the RAV4's that we were interested in, there was no pressure put on us to buy. once we decided to buy he came back with the numbers and we were satisfied the price.The process was smooth and he gave us a walk through the service area and explained the process. Thanks Bob for the experience.

RonW999

1 de feb. de 2014

I walked into the Toyota Dealership to buy a Toyota Camry, but wasn't sure it would happen right away! Bob and Josh were a pleasure to work with and allowed me to drive whatever I wanted with no pressure. It was freezing cold with snow still on the cars, but they went out of their way to give me what I needed. I bought a car that night due to the great salesmanship by Bob. My wife and I were very happy with the cars they had available and the level of attention they gave us.Thanks,Ron Wright

stroudj

31 de ene. de 2014

Derik was very patient with us we tried several models before we settled on the one we bought. The finance part with Erik was great.

camtoy03

30 de ene. de 2014

Everytime that I have gone to Toyota of Waldorf for servicing, LaBaron Hawkins has been very courteous and has answered all my questions and concerns. He is very professional and he cares about the people who are having their cars serviced. He is one of the reasons I continue to bring my car there for servicing and I would recommend Toyota Waldorf to others.

Jaiwill

28 de ene. de 2014

I'm a first time buyer, received everything I asked for and more at a great price! Bob was awesome, walked out more than happy! Thanks a lot!

saydest0

28 de ene. de 2014

Mr. Laslo explained services my car needed and why they were needed. He checked to see if parts and services were under warrenty. Mr. Laslo was interested in the welfare of the customer(me)

dclk365

27 de ene. de 2014

Used USAA auto service to find vehicle/price I wanted, sent the internet notice. frank contacted me by email and phone to inquire how he could assist and if there were any questions he could answer. i told him i'd be by later in the day. when i arrived he was ready to go, answered all of our questions about the process and financing versus cash. he stood by as i gave the car a thorough inspection and pulled it into a covered area so that my wife could have a look without being overly exposed to the cold weather. if he didn't know the answer, he found out the answer quickly; extremely respectful. easiest car buying experience i've ever had, practically hassle free. this was my third time buying a vehicle, second from a toyota dealer, first from this dealership. between frank in the showroom and erik in the finance office, we were in and out in extremely short order. very professional and courteous! excellent customer service and follow-up! received a few benefits i didn't even ask for! frank and erik have my highest recommendation.

Jwilders

27 de ene. de 2014

My daughter was a first time new car buyer. We were consideringseveral different car makes. Bob Bowman was our sales consultant at Toyota of Waldorf. He was extremely helpful, without trying to make the hard sell to my daughter. Instead, he gave her time to consider what she wanted and when she decided she wanted to buy a Toyota, he was very helpful in working out the particulars of the deal. He seemed to genuinely care about my daughter's buying experience as well as being a new Toyota owner. Buying a new car can be stressful, but Bob seemed to go out his way to make it stress free. The overall experience with Bob and the dealership was wonderful.

YvonneHoba

26 de ene. de 2014

We purchased a Sienna L. Everyone was very nice. DJ Diehl was wonderful. He was able to give us a monthly payment that we were well pleased with. However, the vehicle did not come with what we wanted. It had nothing that we required but we didn't know this until we began looking through the manual after we purchased the vehicle. This confusion may have been caused by the fact that we test drove the Sienna LE, but we purchased the L and were not fully informed of the vast differences between the two models. For example, Randy told us several times that Bluetooth was standard on the model we purchased. When I tried to set it up, I realized that this was not the case. In fact several things that we thought came standard on our model actually didn't. More than likely, we will be trading this vehicle in for something that suits us better sooner rather than later.

lwilli22

22 de ene. de 2014

Mark Stancell came highly recommended to me by a friend. I contacted Mark and was frank about my car needs(low mileage, the make, and PRICING being most important). I could not have a budget buster.I was active duty military at the time and didn't have a lot of free time to be going back and forth to the dealership to haggle nor filling out paperwork.Mark was very understanding of my situation and was able to accommodate me by emailing me my application to fill out and send back via internet. We were able to do my financing over the phone as well.When I arrived he showed me a variety of cars my within my price range and even when I would ask about other cars on the lot,he was happy to show them to me but was good about keeping me on track with my budget.He was even able to get the Finance Dept to take a post dated check for my down payment so I could drive away with my newish car the same day!!Because of my credit rating I wasn't happy with my interest percentage given to me by the dealership, but he explained that with one year of on time payments I could refinance thru my personal bank for a lower rate (and he was right!!). I know often time, people tell you things to get you to buy, but Mark was right. I did refinance after a year and I have never been happier with a rate in all of my life. I am very happy with my experience and would recommend Mark to ANY person looking for a good car on a budget and not wanting to feel like they've been "HAD". I know I received a great deal because my car is worth more than what I paid for it. I got a 2006 Buick Lacrosse with leather heated seats OnStar, Sirus radio,sunroof and under 30,000 miles. Mark even hooked me up with a professional company that does tinted window just down the street from his dealership. That too was a great price.Great experience!!

karlar1965

22 de ene. de 2014

I was well pleased with the purchase of my 2014 Toyota Sienna L. I want to especially commend DJ Deihl, the financing guy, who brought the payments in at what I wanted to spend. My original intention was to get a Chrysler Town and Country. I had my heart set on that vehivle for over a year. However, I had a negative experience with a very pushy salesman at teh Chrysler dealership who just was not interested in hearing me. So I went across the street to Waldorf Toyota. My first point of contact was Michael Glover and he needs to be given his props because if it was not for his nice personality, I would not have come back to Waldorf Toyota. However, when I came back to Waldorf Toyota Mike was with a customer and Randy Flowers assisted us. On our 3rd visit to Waldorf Toyota I was ready to buy and again I worked with Randy Flowers because Mike GLover was off that day. My only complaint was that Randy confused me more than one time when we were talking about the differences in the vehicles and what came standard on what model. It was only AFTER I got my Sienna L home that I rrealized that a few things that I wanted did not come standard with the L, such as power doors, a full instrument panel with temperature gage, a center console, mid range cupholders, volume controls on the steering wheel, etc. While these are small things that I can live without (because I got the monthly payment where I wanted it to be), I would have rated my experience as EXCELLENT instead of just GOOD if I had truly known what I was getting or more importantly NOT getting. I'm not saying I was deceived because I was not, I just think a few things were "glossed over". Lastly, after purchasing the vehicle, we waited over 40 minutes before they brought our new vehicle around. I understand they were washing the exerior and gassing it up, but no one explained that to us. They just had us standing in the cold, waiting for over half an hour.

lcharaf

20 de ene. de 2014

My experience by far was the greatest ever at this dealership. The sales team worked as a group to help me in every way possible. My credit is not the greatest, so I was apprehensive about even going; not wanting the rejection, but from the moment I called to get some information; Derrick my sales person made me feel hopeful. The experience was painless as possible, and required less time than I anticipated. I will recommend anyone and everyone to this dealership. DERRICK BROOKS you "ROCK". Thanks guys for all your help and truthfulness.SincerelyLisa Charaf

JayWillett

18 de ene. de 2014

It was a awesome buying experience working with Devin Mouer. He did not rest until I found the exact Avalon that I wanted. Unfortunately my new car was in a accident two weeks after purchasing it and Devin stayed in contact and made sure the body shop was on top of the repairs. I have been back for service and Devin greets me every time and always ask how my experience with the car is going. I would refer anyone I know to but a car from Devin at Waldorf Toyota.+Jason Willett

Keke318

16 de ene. de 2014

I was looking to buy a used vehicle and was assisted by Mark Stancell. He was very helpful and friendly. He help me get the best deal and was very accommodating during the experience. I recommend Mark Stancell to anyone who is looking to buy a used vehicle in the southern Maryland area.

judgeamyslaw

13 de ene. de 2014

I bought a new Corolla 6 months ago and I brought it in for the recommended service on a Saturday recently. I saw a used Camry and took a test drive on a whim. Brian K. Smith was my salesman. He was very friendly and knowledgeable. When we got back to the dealership, I had certain criteria for purchasing the car. I wasn't convinced it would work out. Instead of the used Camry, I ended up with a new Camry and a great deal. Both Brian K. Smith and D.J. Diehl worked hard to put me in the Camry and made it happen. I would recommend them to my friends for sure.

SteveJennieB

13 de ene. de 2014

Jason & Erik were great to work with. I would highly recommend them both. My wife and I left very satisfied with our new to us Camry Hybrid.

anjay69

7 de ene. de 2014

My experience with this dealership was warm and friendly. Mark Stancell my sales representatve was very knowledgeable about the car I purchased. He truly went above and beyond to get me a great deal. I know in the beginning I was a pain when I would call about little features on the car, but It didn't matter to him he was there help. Toyato used cars team has truly become my second family.

michaeld11

7 de ene. de 2014

I worked with Jason Lormore over the internet prior to purchasing my new car and was a little hesitant about the whole process at first. However, after meeting Jason and going to the dealership, everything went perfectly. There were no problems and we are very happy with our Toyota Sienna purchase. Everyone that I spoke to and worked with was very helpful, especially Jason. I would definitely recommend Toyota of Waldorf.

ccx22004

7 de ene. de 2014

Jason's attention to detail and professionalism were key elements in the purchase of the 2014 Toyota Corolla Premium S for our son's Christmas present. This purchase was efficient, stress free and most rewarding with the look of suprise and joy on our son's face Christmas morning. Jason followed up by taking time from his busy schedule to provide our son a tutorial of his new car. Jason and Waldorf Toyota make this car buying experience a memorable for our family! If you are in the market for a new or used Toyota, give the team at Waldorf Toyota a chance to earn your business!!!!

CorlissJohnson

6 de ene. de 2014

Phenomenal experience from initial contact to sale completion. Never any pressure to make a purchase. Very patience and willing to negotiate reasonably for a win/win situation. Will recommend to others.

agnixon

6 de ene. de 2014

Mark was pleasant, worked things out for me relatively quick, worked with my financial situation and was never pushy. I ended up with a great deal and was able to get the car for my younger daughter who is working and I school. I would probably do business with the dealership again and I would tell anybody to contact Mark.....he was the best part of the experience for me and I have bought a lot of cars over the years.

jen.wil

6 de ene. de 2014

I live in Baltimore. I pass about 100 dealers before I get to Waldorf, MD. The customer service is unparalell! Mr. Stancell was a delight to work with. He not only picked up from the train station; but I was treated with dignity & respect the entire time. Josh in finance is awesome! He was completely accommodating & professional. As a woman going to a dealership alone; I was already guarded. The gentlemen of Toyota of Waldorf made my first car buy experience a delight. I left feeling empowered & not bamboozled. And did I mention....I LOVE MY CAR!!

chelciej08

6 de ene. de 2014

Although I purchased my vehicle 5 years ago I would like to say my overall experience was great. Mr. Stancell was of great help to me because this was my first time purchasing a car and trading in my older one. He was very patient and stayed throughout the whole process. The next time I am ready to purchase a new car I will surely go see Mark Stancell at Toyota of Waldorf.

DawnMontgomery

6 de ene. de 2014

My buying experience with the selected Sales and Finance Associates at the Toyota of Waldorf dearlership was excellent. They were professional, attentive, friendly, patient, and highly knowledgeable of the vehicles I inquired about. Not once did I feel pressured into purchasing anything that I didn't want. The car buying process, especially for a female, can be pretty intimidating, however, I was made to feel like I was running the show. I purchased a 2010 Toyota Corolla and I absolutely love it. I've had to return to the dealership for a few minor issues and they still treat me as if I am a loyal customer, especially Mark Stancell. I would recommend this dealership to the next my family and friends.

Gr8t68

6 de ene. de 2014

Me and members of my family have purchased 4 cars from Mark Stancell in the last 3 years. I purchased two Lexus vehicles. When my father passed away and my mother wanted to purchase a new, reliable vehicle Mark was right there to assist. She loves her Toyota. Mark Stancell is a professional and cares about his customers. I would recommend him and the staff at Toyota of Waldorf anytime!

Panciera1979

5 de ene. de 2014

no pressure! found Jason and Josh to be great individuals to work with. Very knowledgable and friendly. This is our third Toyota from Waldorf Toyota. Jason really listened to what you want and excellent in presenting and getting the best deal around.

AyonniDeBose

5 de ene. de 2014

I purchased my previous Camry from this dealer, so I decided to go with them again. Working with Frank McGeady and Mike Clements was a great experience for me. This is my first time purchasing a used vehicle, and they worked with me and was patient with me while making my decision. They were upfront and honest with me about prices/rates, and I really appreciated that. I will definitely work with them again when purchasing my next vehicle (SUV). Awesome gentlemen to work with!!!!Thanks again!!!

customzx12r

3 de ene. de 2014

I worked with Jason Lormore on buying a Christmas Gift for my wife (A 2013 Highlander Limited).He really took care of me and I would recommend him and the dealership!!!!!!!!

dkstakes

2 de ene. de 2014

I recently purchased my 2013 Toyota Highlander from Jason Lormore. He was wonderful to work with. He followed up with me a few days after my purchase to see how I was enjoying my new car and to see if I had any questions about how anything worked in the vehicle. I would highly recommend buying your next vehicle from him.

mylesb

30 de dic. de 2013

My overall experience with Sales Consultant, Mark Stancell was great! Mark was very knowledgeable about the vehicle brand that I purchased - the Lexus. Not only did Mark display professionalism but his friendly approach made me feel comfortable about my trade-in and the purchasing of another vehicle. Rightaway, I recognized that Mark was a "seasoned" Sales Consultant. I will recommend Mark to someone I know that's interested in purhasing a vehicle.

ManningUSNA

29 de dic. de 2013

Ask for Bob! No muss, no fuss, friendly, knowledgable, professional, and he will get you the best price without playing games! We have purchased 4 vehicles from him, and have come away pleased every time.

Paxxgreen

29 de dic. de 2013

I was very impressed with the professionalism and the no-nonsense approach of Mr. Mark Stancell. I didn't have a lot of time and he was very efficient and accommodating with assisting me in my selection and preferences. I got a great deal on an almost new FJ Cruiser. Buying from Waldorf Toyota was my BEST car buying experience to date and I will definitely call Mark Stancell when I'm ready for my next purchase. Great Salesman! Patricia Green, Waldorf, MD

Mccreary1

28 de dic. de 2013

I was very happy with the service I receive. And will continue to do busy and tell my friends about Toyota of Waldrof. I love my Toyota Camry

hankeeler

26 de dic. de 2013

I went to compare van manufacturers. Didnt need to go go anywhere else. Jason was pleasant and knowledgeable. It was the easy to buy Toyota.

aaammmeeellliiiaaa

26 de dic. de 2013

My experience at the dealership was great!!! Frank Mcgeady was very polite and helpful and made the process of getting my new car go very fast!!! I am very happy with my overall experience. Also Erik Thompson was very pleasant and had a very positive attitude!!!! I would definitely recommend this dealership to any one looking to buy a new or used vehicle!!!! Thanks guys again!!!!

Trodanthe

29 de ago. de 2013

My experience with Toyota of Waldorf was flawless. I knew the exact Scion I wanted and knew of only great things about Bob Bowman. I was treated very nicely by everyone I dealt with, Bob and Josh. I told Bob exactly what I wanted and within minutes we were outside test driving it. He broke everything down so I understood the new car and all it's features. My trade in was honest and fair and my dealings with Josh in finance was incredible as well. Bob really knows how to handle Military customers and you can absolutely tell that his values as a dealer with Toyota of Waldorf are the same values of that of the Marine he is. I will continue to buy vehicles and recommend this dealer and dealership. I loved that Scion didn't have a haggle price and that Pure Price exists, it makes the car buying experience so much easier and less painful. I was highly impressed by the dedication of Bob Bowman to lay out the entire process and have me out the door with my dream car in such little time. Thank you for changing my opinion on car buying, I was very impressed by all of the professionalism and commitment to customers.

rkeal

6 de jul. de 2013

Frank in the Internet Sales department at Toyota of Waldorf made the process of negotiating a price on the car I wanted incredibly easy. I had already driven the type of car I was interested in at another dealership but they were unwilling to negotiate, so when I saw Toyota of Waldorf had one in stock I sent an inquiry via their website including an offer on the vehicle. Frank followed up the next morning and we talked price via e-mail and I felt absolutely zero pressure. The price he gave me was more than fair and a few hours later I was on the road to Waldorf to fill out paperwork and pick up the car. I wouldn't change anything about the process. The rest of the staff at the dealership were also very kind and helpful -- from Mike (sales manager) to Patrick in Internet Sales, to Monica in finance.

rsanchez139

23 de jun. de 2013

My experience with john zweifel was great, I wanted to buy a limited awd black venza and could not, nor could any other dealer in an 80 mileradius find one until I spoke with mr zweiful. He located one in Baltimore at a very good price. I would business again in a heart beat withjohn if the need arose.

judgeamyslaw

21 de jun. de 2013

My salesman John Zweifel was wonderful. He went above and beyond to put me in a new car. I couldn't have asked for better service. If you are looking for a car, go see John Zweifel at Toyota of Waldorf. He'll take care of you!

mrssaraquinn

8 de abr. de 2013

On April 6, 2013, I started looking at cars on Toyota of Waldorfs web site. I live about 45 minutes away, and have two small children, so I decided to try calling the store before attempting the drive down to the showroom. That is when I first talked to Jason Lormore. He helped me figure out pricing over the phone. Then, he called back to remind me of things I needed to bring with me (I would have completely forgotten the title of my trade-in car!!). After that, he called me back again and let me know I could fill out the financing information on-line to make sure I did not have to spend any extra time at the car dealership.When I arrived at Toyota of Waldorf, he came out to greet my family by name, even though I had never met him before. He helped us get everything worked out, and we very happily purchased a car from him. Once we arrived home, we realized that my sons 3DS was left in our trade-in car. This is his favorite toy, and very expensive, so I was worried. I know that that the dealership is closed on Sunday, but I figured I would leave a message for Jason to see if he could help me first thing on Monday. Well, on Sunday, Jasons day off, he returned my call and assured me that first thing in the morning he would look through the car.On Monday morning, he did find the 3DS, and he called me and emailed me. Not only that, he had the manager lock it up so that we could wait until we pick up our tags to retrieve it.Jason Lormore went above and beyond the call of duty to help my family in purchasing a car and in making up for our absentmindedness. He should be commended for his compassionate and helpful customer service. I am so thankful that he was our salesperson, and I definitely recommend him to anyone that is looking to purchase a car.

sumetria1

8 de abr. de 2013

Everyone that worked with me was fantastic. From the sales person , to the financing staff. I was given a great deal. I didn't even think that I would be getting a brand new car , but the deal was fantastic. I like the friendliness and professionalism of the entire staff. I would recommend to a friend. My mom bought a Solara convertible, Highlander, and my uncle bought a Sequoyah. We are a Toyota family. We all purchased from Toyota of Waldorf and we all go there for service. I even had my Avalon serviced there before I bought the 2012 Camry. I will continue to be a customer of Toyota of Waldorf.

PotomacBill

19 de feb. de 2013

Without a reservation this has been the best vehicle buying experience I have had. Jason, Patrick, Joyce, DJ and LeeAnn were all amazing to work with. Happy you were there, willing to work with you on price and services. Explained every step, made promises and kept them this is THE place to buy your next vehicle. In the past I have only used Toyota of Waldorf for service only, going through this purchase experience I am sorry we had not given them our business before this. Thanks again to a great sales team!

anhalloran

7 de feb. de 2013

Bob was very helpful and made my sale very comfortable and painless. Everyone there was very nice and helpful and I would definitely recommend this dealership to anyone I know looking for a new or used car. Best car-buying experience I ever had.

cythomas1

7 de feb. de 2013

I was shopping for a car after a bankruptcy and had an unfortunate experience at the Nissan dealer down the street. After completing an application with the Nissan dealership and working with them for a week - I was told that I would be able the purchase the truck that I wanted with no money down and my payment would be $350.00. You know the old saying if sounds too good to be true it probably is!To make a way too long story short that wasnt the case at all they wanted money down and outrageous monthly payments needless to say I walked out.We visited the Toyota dealership down the street and meet Bob Bowman & Monica. Bob was honest and upfront beyond measure he advised what they could do and couldnt. We were in the dealership no more than an hour and he came back with an incredible deal for my situation. After working with Bob, Monica and Mike I was beyond happy with my decision to purchase my vehicle. When I went to pick-up my truck Bob was there. I needed a ride home to drop off my other car Bob without hesitation drop me off and took me back to the dealership to pick-up my new truck.My experience with Toyota of Waldorf was incredible when I purchase my next vehicle I will return to Toyota of Waldorf and look for Bob!Thank you Bob!

Konniemac

25 de ene. de 2013

So, Bob Bowman, USMC Ret... was my salesman. I will say that Bob has patience, as I did not need a car, I just wanted one. So, I had been shopping at many other dealerships. Bob kept in touch with me without stalking me :) He was great to deal with! In the short time I was looking for a car, I must say I ran into some shifty sales people, I know they say car salesmen have a bad rap...and I saw first hand why. Bob is the exception to this unfortunate rule! Ed (Eddie) Richardson was my Finance Guy and poor Eddie, watched me get up and walk out of the dealership after seeing my payments... He worked very hard to get me a good rate, to get a payment I was happy with, so in the end I bought the car. I don't know his name, but the Manager who was on duty that night (the night I had a payment meltdown) was pretty grumpy and negative. Don't know his name, but he came into the finance office, when I was upset about my payments, barked at us and walked out! So, what I will say to all of you... a car purchase is a big purchase for most people, having patience and understanding will go along way to get you a sale... Only paying attention, to front end & back end well........will only get you a view of your customers back end as they walk out the door.!!!! So, you are lucky to have Bob and Eddie or I would be buying my car from another Toyota dealership!

pcholden

4 de ene. de 2013

My wife drove into the service area Wednesday evening at 6:00 PM - they are open until 7:00 PM. We sat there for five minutes and were completely ignored. We wanted to make an appointment for the next day. Several employees were prsent and one even walked around the car but no one said anything to us, nor did they even acknowledge that they would be with us soon. Nothing! We left. I sent an e-mail to them and never got a response. Apparently the former good service and customer relations no longer are available. I went to Passport Toyota the next day and had a very good experience.

tiffaney.stives

24 de oct. de 2012

I was in desperate need of a replacement car and my uncle was adamant that I get a new one. He had recently purchased his new car from Bob Bowman and highly recommended his service. This was my first experience getting a new car. I have to say I was more than pleased. Bob Bowman was excellent. He went above and beyond to get me exactly what I wanted and the price that I needed. He is one of the nicest and honest men I've met. When it's time to get a new car I will go straight to Bob and Toyota of Waldorf.

av8nautiger

13 de may. de 2012

I selected many local Toyota dealers in an online search for a new Prius. I had many replies with one of them being Patrick Hanbury of Waldorf. Using email, I compared offers between dealers to pick the best price. Waldorf Toyota is further from where I live but I included them in the bidding. Patrick answered my emails and tried to earn my business in a friendly and honest manner. In the end I choose a closer dealership who offered a fair price and had exactly what I wanted. If you are in the Waldorf area I recommend Patrick Hanbury!

PHOTOBUFF

21 de ene. de 2012

I bought a 2012 Toyota Tacoma 4WD on Jan 3, 2012 after taking it for a test drive with Phil Gaiser, my salesman. Phil was extremely helpful and informative in explaining all the off-road nuances and electronic features. He has followed up with my questions, after the sale. I feel confident that he will be supportive in the future.In addition to Phil, all the employees I dealt with -- Ed Richardson, Joyce, Jina made the buying process and an aftermarket installation very smooth, friendly and efficient.C. WrightUpper Marlboro

rohling

15 de ene. de 2012

The whole experience is what you wish car buying was like. There wasn't a time throughout the whole sale where we felt rushed. We had been shopping around the entire saturday and the toyota dealership was the best. Bob our salesman was very informative even though he was extremely busy. He showed us and explained to us the process, our choices, and what he could offer in approximately an hour. It left us feeling very at ease. Bob stayed in contact with us via email. He explained more and more. On the following Monday we showed up wanting to test drive and see more. Oh did I mention he was there around 7 at night and during a snow storm. With his help, and a great product we chose to buy the car that night. Throughout that day I was in contact with Justin (finance guy) and I just want to say I was very appreciative of the hard work he did throughout the day also. I had already arranged financing through my bank and was pretty adamant in using them. Justin worked some numbers and beat my rate and term and even added some extra warranty. My wife and myself are very satisfied with the whole process that we will recommend this dealership to anybody. We even asked jokingly of Bob if when I transfer in the military could we call on him for another car. He answered with a hardily YES and said he would get it shipped to me wherever I was. We would like to say thank you to everyone that helped us in the purchase of our fist new car.-The Rohling's Proud owner's of a new Scion Xb

star!gazer19

8 de ene. de 2012

We just purchased a 2012 Camry from Waldorf Toyota and the entire negotiation process was a great experience. Our salesman Phil Gaiser was pleasant, professional, honest, and very knowledgeable of the cars. He was quick to answer questions and offer various options to help with our decision, but we never felt the slightest pressure to buy. As a matter of fact, Phil seemed less concerned about making the sale and more concerned that we were comfortable with our decision. Phil is definitely the salesman you want to visit if you are considering a new (or used) Toyota. We received the same professional treatment from Wilson Patterson, general manager, Ed Richardson, financial services manager, and Janet in the customer care. This dealership rates high for having an entire staff that is focused on meeting the needs of its customers. We purchased two vehicles from Waldorf Toyota in 2002 and while the experience was good, the staff they have with them now is exceptional when it comes to customer service. The atmosphere was pleasant and the entire buying experience enjoyable. Im not sure how this dealership manages to have its entire staff so customer oriented, but they do a great job.

bowedacious

29 de dic. de 2011

In November my wife and I purchased a 2012 Toyota Camry. Our experience with the sale of this car was phenomenal. Our intent was only to look at a new car. We were greeted very warmly by Bob the salesman and acknowledged by the staff throughout the sales floor. We test drove a several other Toyota models before purchasing the 2012 Camry. This is our 4th Camry. I must tell you that the Camry sells itself. We only looked at the 2012 Camry and did not test drive it. There was absolutely no pressures selling, no arm twisting, and no big guy in the corner with persuasive baseball bat. Based on our past experience with the 3 previously owned Camry's, we felt we did not have to drive it. We negotiated the price and down payment. Minus the time we took to test drive the other vehicles; we were in and out of Toyota of Waldorf within an hour and half. Two days later Toyota worked out a better deal to lower our finance rate even more after further review of our past payment history with Toyota Motor Credit. Thank you Toyota!

Iris Ryce

22 de dic. de 2011

If you would like to purchase a "new" vehicle or just browsing, see Bob Bowman. Bob goes over the top to satisfy his customers. This is the one person you will need to get to know. Bob is very friendly and his customers are always number one. Overall experience with Bob was great! My husband and I will continue to do business with Toyota of Waldorf.

idawkins

2 de dic. de 2011

I have purchased Merecedes, BMW and Cadillac in the past. Toyota of Waldorf was so far my best experience ever. The environment was more family friendly vs it being a business. My process was so smooth. The General Manager (can't remember his name) was so great. I give Toyota of Waldorf a 10++. If you're looking for a car, vistit Toyota of Waldorf.

missanissad

8 de nov. de 2011

Toyota of Waldorf made the car buying process easy & without haggling. My experience with salesman, Brian Smith was great. I would recommend Toyota of Waldorf and Brian Smith to anyone looking for a new or used car.

erssas

30 de oct. de 2011

We hate buying new cars - pushy salespeople, endless haggling and negotiating - but this experience was painless. John Link was fantastic, as were the other people we dealt with. We believe we got the best deal. We will definitely recommend this dealership, and especially John Link, to anyone interested in buying a car.

grasshopper

16 de oct. de 2011

Mark Stancell was everything he said he was when he introduced himself to us. He is forthright, honest, direct,and professional. He did not promise the world, but what he did was be a responsible salesman; and all he said could do was done. We actually got the service from him we felt we deserved. During this very difficult period in our lives, Mr. Stancell handled our truths with compassion and stick-to-it-ness. Thank you Mark Stancell and all of the other employees Monica Drowdy that make this purchase happen. All Dealerships should be so fortunate to have employees such as this one.

Jackie Morgan

11 de oct. de 2011

When, I ventured out to look for a new car, I had no intentions in purchasing a car that day because I dreaded the high pressure tactics that I was subjected to when I purchased my last vehicle. However, little did I know that within a few hours, I would buy my dream car, a new Camry. My salesman, Brian Smith was wonderful, he made my vehicle purchase enjoyable, he never applied any pressure or stress, he was very thorough and knowledgeable and there was absolutely no haggling involved. Brian was extremely patient with me, he answered all my questions, found me a car that had all the features I requested and he made sure I was totally satisfied. Needless to say, I am extremely pleased with my new Camry and I would highly recommend Brian Smith to anyone who is in the process of purchasing a new car, he is GREAT!

mebarnett

10 de oct. de 2011

I was looking to purchase a new vehicle, so one Friday afternoon, I stopped by Toyota of Waldorf. While looking around the new car lot, Mark Stancell stepped out of the showroom and introduced himself. I was impressed because he presented himself friendly, professional and was knowledgeable of the inventory on hand at the dealership. He was not pushy and gave me the space to look around and decide on what best suited my needs. Mark provided excellent customer service. He kept in contact on a regular basis and even stayed after hours to ensure that I was completely satisified when I picked up my new vehicle. Overall, my experience has been a pleasant one. I was also impressed with the staff whom I came in contact with during this process. I have highly recommended this dealership to several others looking to purchase and will be looking forward to seeing everyone during my regular maintenance visits.

ljmkennedy

26 de sep. de 2011

Mark was personable, friendly and very patient with our decision making as we decided between a used car and new car. When our decision was finally made though it was nearing closing time, he remained unaffected by the lateness of the hour as we finished up our car purchase and had the vehicle detailed and gas tank filled for us to drive it off the lot. We would definately return for car purchases in the future and recommend the dealership and Mark to friends. We look forward to seeing if service on our Camry is as impressive.

Pchesley2011

17 de sep. de 2011

The entire staff of Toyota of Waldorf was outstanding. I would highly recommend this dealership to many others and look forward to a continued relationship with them.

Phil Gardner

16 de sep. de 2011

A very pleasant and professional service provided in buying a used car. This is the second time in two years that I have bought a used car from this dealer and I would certainly recommend the dealership to colleagues and friends. The next time I'm looking for a new/used vehicle this garage will be first on my list.

Cherelle

13 de sep. de 2011

I was very impressed with Mark Stancell's customer service. I actually got the car I wanted. He recommended that I go with Toyota's lending office and I did. I am so glad I listened to him I got the car payment I wanted. They offered a better percentage rate than my own bank. I love my Toyota Scion tc. Thank you again Mark for everything you did for me.

bake

9 de sep. de 2011

Mr. Winston is truly a good salesperson. He took quality time to explain everything about the car. After taking the car home he followed up with me for the next few days to ensure I was comfortable driving the care and new how to operate it properly.Number one in my book.

brnsuga68

8 de sep. de 2011

The experience was the best that I have ever had. I would truly refer this dealership to any one. The Manager/Boss, Mr. Walford and Ms. Droddy were the best. They performed a miracle beyond miracle. Again, they were great.

ibranch

8 de sep. de 2011

All I can say...is that in a world of less-than-satisfactory, Brian and Kenny of Toyota in Waldorf "kicked-it up" several notches. I was out with a friend who was shopping for a car and decided to stop by Toyota of Waldorf and check out their inventory. Long and short, my friend got the truck and the deal he wanted. Brian stated that they were having great deals and suggested that I take a look around at some Camrys, I just happened to find one that I was excited about and I bought it? Well not that day and not that simple, I wasn't to thrill with the transaction and decided to wait until later, so I walked away. The next day, Brian gave me a call and suggested that I come on back out and talk to him. Well, I went back and Brian had worked out a deal that was just to good to pass by. Brian made it happened (worked on my behalf)even when I had walked away. Kenny worked magic with numbers to get me an afforable car note at "ZERO" iterest. They both stayed late, answered numerous questions, did comparisions, all the while with a SMILE. All I can say to Toyota of Waldorf - EXCELLENT staff and job well done!

CameronC20

6 de sep. de 2011

Mark Stancell was great! Was very helpful in my quest to get a car. he kept in contat for a week and notified me everytime a car that met my requirements was brought in on the lot. He helped me find a car that was within my price range and was not forceful in any kind of way in pricing. He even came in early and on his day off to help me make sure I got the car for a price I was comfortable with. As a first time car buyer he made the experience something to enjoy.

myers4828

5 de sep. de 2011

Very good experience. Brian set up bluetooth before we left...I really liked that. FYI- I once bought a car in College Park and before you left the lot, an assigned employee sat in the car with you and went over just about every feature, I had bought that car in the dark and that was very important for my long drive home in an unfamilar car.We were fine, we bought this car in the daytime and had traded in our old Camry, simular features. But instead of the warranty lady...perhaps a sit down in the car going over the warranty info, explaining options and then reviewing features in the car you just bought would be better.As far as price...unfair question, you never know if you get a great deal or not...so i'll go with good (4). We are pleased.I was never stressed...it was a fun deal.Very good experience.

tamy92

31 de ago. de 2011

My salesmen was Raymond Walford, he took care of me from the beginning to the end. He worked a GREAT deal for me and I am TOTALLY happy with my purchase. My finance person was Justin and he was very upfront and honest with me and a BIG help as well. I will make sure to recommend to my family and friends!!!

jpew

24 de ago. de 2011

Brian Smith was my Sales Consultant. I called to let him know that I was on my way to Toyota Waldorf. Upon entering the dealership, he was waiting to greet me immediately. This is my second Toyota Camry from Toyota Waldorf. I received the upmost respect and excellent customer service. He was very courteous, patient and knowledgable about each vehicle. Brian was very helpful through the entire process from the test drive to the financing. My overall rating for my experience at Toyota Waldorf is Excellent.

parker3boys

22 de ago. de 2011

My experience at Toyota of Waldorf was absolutely STRESS FREE. From the moment I arrived at the dealership Mark Stancell (my used car sales representative), treated me as if I was his VIP customer. Mark took the time to explain and walk me through all of the features of the car. I wasnt rushed or pushed into making any decisions about buying the car. Mark was absolutely WONDERFUL!!!! If you are looking for a friendly, polite and knowledgeable sales person...I would definitely go see Mark Stancell at Toyota of Waldorf!From the owner of a New/Used 2008 Lexus,Mrs. C. Parker

VeratheVenza

22 de ago. de 2011

I worked with Brian Smith when I purchased my new car last month. My last car buying experience ended with me in tears and wanting to return the car as soon as I drove off the lot. That was not the case this time. Brian was very helpful and I liked that he did not seem desparate to sell me a car. I had recently totalled my car and when I told Brian that I was "just looking" he remained present, but not overbearing. When we found a car that I really liked, he was understanding when I said that I was not ready to test drive because I was still uncomfortable behind the wheel. He walked me through all of the details of the car and did what he could to show off the car's assets giving the situation. He gave me honest feadback about my price range (unrealistic) without being condescending or negative. I left the lot without buying a car, but I kept Brian's card and remembered his kindness. I visited several other dealers and viewed several different make and models. I even visited another Toyota dealership that was willing to work with me on price. When I learned that they did not have the car I wanted, but could get it from a nearby dealership, I immediately thought of Toyota of Waldorf and Brian. Brian sold me on my car the first day. It just took me three weeks to buy it. The financing experience was delightful...which is funny to say. I came in with my own financing and a substantial down payment. Toyota was able to give me a good price on the car that resulted in me putting less money down and going with their financing instead of my credit union. At then end of the process, I could not believe it was done. No forced selling of rust prevention, paint coating, or extended warranties... just "hear are your keys." Brian was even kind enough to assist me in dropping off my rental car around the block so that I did not have to make two trips to the dealer. Overall, I was very pleased and would definitely purchase here again.

tthomas3135

17 de ago. de 2011

It was a very professional atmosphere, At no point did I feel pressure to buy a vehicle. Mr. Smith was very courtesy,explained the details to me about trading in my previous car. The person in the finance department was also friendly and answered my questions as well. A job well done!!!! A very stress-free transaction.

plchance

18 de jul. de 2011

This has been my BEST experience in purchasing a new vehicle ever. Bob well exceeded my expectations and made my buying experience very pleasant. He was very patient, listened to my wants and needs, and delivered on every promise and word. Was not pushy, was very attentive, courteous and very conscious about my time. Everything went without any problems and I really enjoyed the whole transaction. Not only do I highly recommend Toyota of Waldorf, but I will definitely recommend Bob to my friends, family and anyone looking to purchase a vehicle. Thank you Toyota of Waldorf and most of all, Thank you Bob, you rock...

eholcomb

16 de jul. de 2011

Overall experience was GREAT! No pressure and we got top dollar for our trade-in. Bob was friendly, knowledgeable, and never pressured us. Totally satisfied with the whole experience and my husband and I will certainly be repeat customers. Thank-you, Bob!

Ralphie Boy

16 de jul. de 2011

Rick is absolutely outstanding. Everytime I need to have my Avalon serviced, he ensures I can get in to meet my schedule. Absolutely phenomenal person!!! I couldn't ask for better service and recommend both Rick and Toyota of Waldorf to everyone.Jack Keane

fdobyns

22 de jun. de 2011

My experience at Toyota of Waldorf was excellent. My salesperson,(Marvin Brimage) Finance Rep,(Kenney Byrd)and Relations Manager (Joyce Kupperman) were all friendly, knowledgeable and professional. Marvin was very personable and I will recommend him to any friends/family members interested in purchasing from Toyota of Waldorf. I highly recommend this dealership and its staff.

atorrey

10 de jun. de 2011

My experience at Toyota of Waldorf was excellent from beginning to end. My salesperson, Brian Smith, was so friendly, knowledgeable, and professional. He was not pushy and made me feel very comfortable. He explained every detail of the car and was able to answer every question. He was very personable and I will recommend him to all of my friends and family. The finance person, Allen Persaud, was just as friendly, knowledgeable, and professional as Brian. I felt extremely comfortable and very pleased with Allen's willingness to help me with the best financing possible for the car I chose. He is wonderful! The manager, Joyce, was also wonderful to work with. This was the BEST experience with buying a new car in my life. I will highly recommend this dealership and this staff to all my friends and family.

ernoice

8 de jun. de 2011

I had the most positive buying experience that I have ever had in purchasing my new 2011 FJ Cruiser today at Waldorf Toyota. Everyone I dealt with was knowledgeable, friendly, patient, and they all bent over backwards to make this a pleasant, enjoyable experience. I will recommend this dealer, especially the people I was directly involved with, to all my friends and family.. I cannot express how happy I am with my new vehicle!

alicia112

6 de jun. de 2011

I came to this location just to show my aunt the room that I would have in the vehicle that I purchased. She was pleased and so was I. Mr. Smith greeted us within 2 min or less after arriving on the property. He was very friendly and professional. Since I knew exactly what I wanted he was able to take care of my needs immediately. He explained the vehicles features and accessories very clearly. I was indeed sold that I had made the right choice for my purchase. After the tour and test drive, I was introduced to Mr. Richardson. Mr. Richardson was also very friendly and professional. He was able to comply with my wishes. The vehicle that I test drove was out of my range and Mr. Richardson was able to find a vehicle in a range that I was indeed comfortable with. Both gentlemen were very personable which made my decision easy. I was informed on the status of the delivery of my vehicle and I was definitely pleased with the ending result. I have and will recommend others to purchase their vehicle from this location. Sincerley, A very Happy Customer!! :-)

jrelliottsr

2 de jun. de 2011

Mr. Smith was the ideal sales person for my wife and I. He was not pushy,and had all the answers for our questions.He did not bore us with a lot of sales talk. It really was because of Mr. Smith and his personality and straight answers that we decided to buy this car. He was very likeable.We would buy another car from him and will recommend him and Toyota of Waldorf to our friends. SincerelyJames and Betty Elliott

ecounts

28 de may. de 2011

Excellent service, great staff. The whole staff was very approachable and willing to assist you with whatever your need are. Very knowledgeable about all aspects of the vehicles. Very accommodating in trying to find workable solutions for your particular situation.

LEKeiffer

25 de may. de 2011

Very good experience. They showed me exactly what I was looking for at a fair price. I have done business with Toyota of Waldorf for about five years now, so this rating is also based on past quality of service and repair work. I would definately recommend Toyaota of Waldorf to others.

warren2001

20 de may. de 2011

The sales rep (Ernest Winston) and finance rep (Kenney Byrd) were very knowledgable in their respective areas. Additionally, they both ensured I completely understood the terms and specials of the deal. I highly recommend them for your auto buying options.

goblue7717

19 de may. de 2011

Bob was referred to us by a co worker and boy were we excited for that! Bob exceeded the referral and was very professional, courteous, and focused to get what we wanted. Negoitiations went smoother than expected as in the past I couldn't get the deal or had the professionalism in a salesman at this dealer. What a difference, this is the first car we have bought locally because in the past they just couldn't compete with the big dealers on price. They beat the big dealers Saturday on our New Tundra Truck price and our trade in value. And the communication and service doesn't stop there. Bob orchestrated our install of our Steprails and kept us informed periodically during the install. When we are ready to trade in our Sienna, Bob will be the one we call and tell him to get the new one ready. Waldorf Toyota and Bob has earned a customer for life! Thank you Bob for making it very simple and to Waldorf Toyota for your flexible consideration in all aspects of the transaction. Christy and Michael

smittysmitt59

18 de may. de 2011

Very good customer service, good description of vechicle. I wish the gas mileage was a little better, but it is a 8 cylinder. The ride is smooth has good suspension. My sales person was very detailed and explained all aspects of the truck. He was very helpful.

PrissyM

14 de may. de 2011

I was looking for a new car and Brian Smith was extremely knowledgeable and helped me to define the criteria I was looking for. He is very patient and does not push or sell you a car. He provides expert counsel to allow you to make the best decision based on your budget, driving needs, and preferences. I traded and purchased my new vehicle the same day without any hassle. I am Brian Smith's customer for life! Ask for Brian, you will not be disappointed!

marlomadeline

14 de may. de 2011

Dealer was very honest and straight to the point. if there was something he didnt know the answer to, he was honest enough to say he didnt know, but will do research on the answer to my question. The manager was also very helpul in providing discounts such as recent college grad disount, and company discount from my company.

miedzinski12

6 de may. de 2011

Mr. Smith provided outstanding customer service and is very knowledgeable of the vehicles on the lot. Overall experience at Toyota of Waldorf was outstanding, this is the first Toyota I have owned and I more than likely will be returning to them once I am finished with this vehicle. Mrs. Droddy in the finance dept. was very accomadating and professional as well.I highly recommend this dealership to anyone in search of a new or used vehicle!

happydriver1

5 de may. de 2011

This was by far the best experience we have had purchasing a new vehicle. Bob was the most knowledgable sales representative that we talked to out of 4 dealerships and two states. That to me speaks volumes. Bob, if you are reading this, it was honestly a true pleasure working with you and I will definitely refer everyone I know to you and Waldorf Toyota...P.S. the sad thing about this is that our future son-in-law works for Alexandria Toyota where we started. Oh well,knowledge sells!

vasuspudi

1 de may. de 2011

I bought my first car from Toyota Waldorf and I am pleased to say that I had the best experience in my deal and sales consultant 'Blake Zweifel' made sure that the sale went hassle-free. He kept giving me good suggestions along with giving me space to think and make a decision without being rushed into. I went to couple of more dealorships and I can vouch that Toyota of Waldorf was definitely one of the best places to get your car from. p.s. Don't forget to ask for Blake :) He is the best!

ECRUEA

23 de abr. de 2011

One of the best auto buying experiences ever and it happed due to our salesman, Brian Smith ! From our initital conversation on the lot to the final driveaway, he was there in every aspect of the purchase ! He was very knowledgable about the qualities of the car was able to answer all of our questions, he worked with us and the used car folks to ensure we got the top $ for our trade-in and made sure our new Highlander Limited was ready to go when we showed up to get it ! All of the staff at Waldorf Toyota are to be congratulated for how pleasant and knowledgable they they are and again, it was a pleasure to deal with these folks, strongly suggest if you are interested in a new Toyota, you contact Waldorf Toyota and Brian Smith !

jdubster43

23 de abr. de 2011

My wife and I purchased two new vehicles from Toyota of Waldorf....only because Brian Smith was our salesperson! We had many similar car offers in the local D.C. area, but Brian made the difference in our buying decision. He is knowledgeble, patient, professional, and a great "People Person". He seemed to care about what was important to us and took the time to guide us through the car-buying process. We've purchased several cars in the past (both new and used) and were quite impressed on how Brian handled those minor bumps that most customers experience during the car-buying process. For example, when one of our custom-ordered cars finally arrived, Brian personally drove the vehicle to our house (outside of his normal working hours)! He kept us updated on the status of our purchase along the way and followed-up with us even after our purchase. In our opinion, Brian Smith is top-notch salesperson and one of the best in the industry! If it were not for Brian, we would've purchased from a different dealership.

ekite

21 de abr. de 2011

This was my first real car buying experience. I had gone to a few other places but with no success. When Brian approached us at toyota, i got a very good vibe from him and didn't feel that he was a typical salesman. He was noninvasive and friendly. I told him my wants and needs in a car and he led me to a 2007 rav4. After test driving it, i could say for sure that i liked it, but didnt want to jump the gun. He took us inside and ran some numbers for me. Throughout the process we had some very pleasant conversation with him and even referred him to our church, which he showed interest in. After getting fairly good prospects about the car, i took the night to think it over. Brian gave me a call in the morning and i told him i wanted the car. We were in touch all day, as he was trying to get as much ready for me as he could. I could go on, but to summarize, this was a wonderful car buying experience. I would recommend toyota of waldorf and Brian smith to anyone. Thank you

Carole Murray

21 de abr. de 2011

I was thoroughly satisfied with the staff and especially with the service I recieved from Marvin. He took excellent care of me and went the extra mile to meet my specific requirements as well as my financial constraints. Additionally, each time I needed to visit, he always came out to greet me and ask how I was liking my car. Thanks a bunch

snmeekins917

21 de abr. de 2011

This has been the 3rd car I have purchased from Toyota of Waldorf and the 2nd car purchased from Bob Bowman. This place is nothing short of AMAZING! I feel like I get the royal treatment everytime I drive on the lot. They are friendly and attentive. They can work with you even if your situation is not the best. They treat you fair. They are honest. Hard working genuine people!

Chyna

11 de abr. de 2011

Brian is an outstanding salesman; very patient, knowledgeable and helpful. It was because of Brian that I decided to purchase my 2011 Tacoma. He answered my every question clearly and with enough detail to make my decision to purchase an easy one. I felt absolutely no pressure from him. I would recommend purchasing a vehicle from Toyota of Waldorf, MD, especially if Brian were the salesman. Being big on customer service, I was most impressed when Brian called a few weeks after I purchased the car to ensure everything was going well and that I was still a satisfied customer-which I am. Thanks Toyoto and most ESP. Brian for making my experience a good one worth sharing with others.

sdgreenberg

9 de abr. de 2011

All of the team members, to whom I have referred, were caring, involved, reassuring and while interested in making the sale, never made me feel pressured. They understood, it seemed, that the car and the dealership would sell themselves. They were there to expedite the process!It felt to me as if I had been through the "Lexus experience" without having to drive to a Lexus dealership, none of which are near my home in Clinton, MD. I believe that my experience at Toyota of Waldorf epitomizes your mission "...to treat every visitor to our dealership as an honored guest in our home . . . .Every Day, Every Time, Without Fail".

jdubs316

8 de abr. de 2011

Bob was great. Very knowledgeable about the Truck and what it had, especially as it pertained to our needs. We were treated with respect and he was very honest with us. He worked hard to get us in the Truck we wanted with the payments that we wanted. Would definitely come back to him the next time we need a car.

alexanderjames2011

8 de abr. de 2011

My new Highlander was delivered in perfect condition. Everyone at the dealership was very helpful and polite and the overall experiance was positive. I would recommed this dealer and I would go back. They installed a remote start in my highlander, which works great!

trdarcy

7 de abr. de 2011

Regarding service, I was impressed with Toyota of Waldorf from the moment Idrove into the service lane. My service advisor was Todd, he was friendlyand professional as he wrote down information about my car and answered allmy questions. He directed me to the waiting area which is large and quiet.There are magazines, television and comfortable seats. Coffee, and donutsare complimentary.I waited there until Todd came to get me to go over the work that was doneand then to the check-out area. There I received a detailed print-out "Knowyour Vehicle" along with my invoiceI also want to mention Mike Pavan, the service manager. He always ensures apositive service experience. His staff are professional and very helpful.The service department is awesome and make it a great place to get service.I can schedule my service appointments from home in real time from theirwebsite. They also have a full service parts department and body shop.Toyota of Waldorf gives new meaning to a full service dealer. The dealershipalways has prompt service and gets you in quickly and out when they promise.I can always depend on the dealership for any issue I may have.

Bree2260

6 de abr. de 2011

Blake at Toyota of Waldorf provided excellent customer service. He was very professional and knowledgeable about all the cars and explained all options associated with each model.Monica of the finance team was great too. She was able to get me an acceptable finance charge with affordable monthly payments. I also received a great value on my trade-in.I would definitely recommend Toyota of Waldorf to other customers.

sturnerb

29 de mar. de 2011

My overall expierence at Toyota of Waldorf was a pleasant one. Brian was very helpful and resourceful in helping my husband and i get the car we wanted. I'd refer this dealer to someone else because of the satisfaction we aquired.Brian and his staff wanted our business, which encouraged us to purchase our (my) Lexus! Thank you Toyota of Waldorf!

CharlesCountyJim

28 de mar. de 2011

Both men demonstrated professionalism and integrity, and a thorough knowledge of their product. A quality that I have noted in numerous past occasions of requesting service from this dealer. An example of this integrity is on three separate occasions, I requested what I thought was needed service on a Avalon, and was told after they inspected the car, that the requested service was not necessary yet. No charge was made for this service.

AnnGoodell

28 de mar. de 2011

I had to buy a car due to an accident 2 weeks prior. It's very difficult to decide on a car under pressure. Bryan listened to all my likes and dislikes and found me exactly what I was looking for. The process was simple, quick, and over all kinda fun~! Thank you Toyota of Waldorf! I love my car!

ESmith

21 de mar. de 2011

Mr. Smith was professional and appeared to enjoy his work. He maintained contact prior to the sale, and has contacted me to see if there are any questions as far as vehicle operation. I feel confidence in making referrals to him in the future. I would also say that the other staff in the sales department were courteous.

CarlaMarshall89

18 de mar. de 2011

On 1-4-11 I was involved in an accident on 1-10-11 I came to this dealership, I was actually coming to remove my personal items from a 2006 rav 4 which had been totaled. I asked Earnest Winston to see if he could work up a deal on a new rav 4 not really expecting to make purchase on that day. He was went above and beyond to provide me with an exceptional deal and excellent customer service that I felt I didn't need to search anywhere else. He was very professional and patient and he even helped to remove my belongings from my other rav 4 which he didn't have to do. Everyone I encountered on that day made me feel at ease with the whole process, the Toyota care package, on down to the financing. Again thank you Earnest Winston for making an otherwise stressful event be a pleasant transition of owning a new reliable 2011 rav 4.

steve.mixan

17 de mar. de 2011

Nothing but a pleasant experience. From start to finish it was a very smooth and stress free process. Fifth vehicle I have had the opportunity to purchase and I just cringe the whole process; however, was completely blown away about professionalism and friendliness of everyone, including salesman that were just standing around/ passing through the show room, etc. Absolutely love Bob and Joyce, can't say enough good things about the two. Absolutely recommend Waldorf Toyota to everyone, and point them straight to Bob.

Sdugre

9 de mar. de 2011

This was the fourth Toyota I have purchased through Toyota of Waldorf. I have never had a bad experience with the staff. They have bee vey professional. Not to mention I have never had any mechancial problems with any of these vehicles. With that being said I cannot comment on your maintenance facility. Brian our sales executive was very knowledgable with the entire process. It was a pleasure dealing with hem. I Might also mention Joyce who deals with accessories was also very pleasant.

daviest17

8 de mar. de 2011

Bob is knowledgeable, professional, and helpful. Despite my hectic schedule, he worked with me using all media (telephone, cell phone, text messaging, and email) to ensure that I got the deal I wanted. He orchestrated one of the best car buying experiences I have had to date.

paoyaruro

8 de mar. de 2011

Bob made this experience a very easy one and made me beleive that customer service can still be found in the USA. He was not only nice, but very informative and went out of his way in helping us with our needs. The rest of the staff was also very friendly and willing to answer all questions my wife threw at them. The environment was hassle free and relaxed.Great experience overall.

markmouriski

8 de mar. de 2011

An overall pleasant experience. Highly recommend for those shopping around to use the internet for quotes. Toyota of Waldorf rapidly responded to requests and had a price to me that was unbeatable by other local dealers. Went to dealership with quote and bought my vehicle. No hidden fees or costs, dealer was upfront and honest. A great price rating in my mind would have been something well below invoice.

vertel

7 de mar. de 2011

I went to the Dealership and was dealing with Brian Smith everything was great he answered all my question and was a pleasure to deal with. When i purchase my nextcar i will be going back and hope to have Brian to work with. I would be recommending Brian to all my friends and family.

khouglum

6 de mar. de 2011

I just returned home from Toyota of Waldorf with a new 2011 Highlander! This was my first car purchase and I could not be more excited! I first visited Toyota of Waldorf over the summer because I was interested in trading in my 2002 Camry. I met Bob (one of the salesmen) and he worked with me, explaining all of the new vehicles.. After test driving a few cars I decided I needed more time to think it over. Bob was great and I didnt feel any pressure to purchase. I finally decided I was ready to move forward this month and returned to the dealership. I met with Bob again and he was wonderful in walking me through the entire purchase (My first big buy!). He was patient and explained all of the options, car maintenance, and warrantee information. I got way more than I expected for my trade in, and also received 0% interest for 60 mo. The finance office helped me through the loan process and made sure to explain all of the numbers and my monthly payment plan. The sales manager even surprised me by placing a huge bow on the front of my car after the purchase was complete! Bob also made sure he showed me how all of the features of the car worked (lights, cruise control, radio/XM, etc.) and we set up some of my radio presets and Bluetooth. Over all I could not be happier with my new car or the people that helped make it a great experience for me!

mcconkee

4 de mar. de 2011

Mr. Smith was very knowledgeable, sincere, extremely helpful and in my opinion very trustworthy. Mr. Smith went out of his way to review all features of the car, answering any of our questions. When we expressed interest in alloy wheels, he said he was certain that they had the car with the alloy wheels in stock for our particular model and was able to provide an identical vehicle with alloy wheel.His effusive joy in his work was easily passed on to us and made our experience joyful as well.

LSkater

4 de mar. de 2011

My relationship with Waldorf Toyota started several months before I actually purchased a 2011 Avalon in May 2010. During my initial visit I was greeted by Marvin Brimage in the parking lot. I was driving my beloved 1998 red Honda Accord V6 coupe. I had been mulling over the idea of getting a new car even though there was nothing really wrong with my Honda. I told myself, if I see something that I like and the deal was too good to leave then I would make a purchase. Marvin did everything a professional sales person can and should do to get me to talk about what I wanted. We even went so far as to pick out a model and were negotiating price at the table. I was pleased with the progress up until that point. Next, he went to get a manager to talk about a fair price for my trade. This manager completely turned me off. He was dismissive and sent Marvin back with what he stated was his final price. I promptly left the dealership and continue to drive my Honda. While I had no problem with Marvin I had stated to my husband I was not going back to them again. Well, Marvin being the wonderful thoughtful sales guy that he is kept in touch with me each month. His calls were basically checking in to see if I had found a car somewhere else that I like. He didnt take that pushy approach promising me the world just to get me to come back. After a period of time, I felt like Marvin was one of my best friends and start expecting his calls each month. While this action normally annoys me, it was something special about him that he didnt annoy me. Finally, to Marvin surprise, my husband and I went out to dinner for our anniversary when I said lets drop by the dealership to see if anything would catch my eye. Guess what, we ran right into Marvin Brimage again. We started walking the lot looking to see what Camrys he had on the lot. I picked one out and while we were walking back to get the keys for a test drive I spotted a brand new black and shiny 2011 Avalon. Marvin immediately stated this car cost more than the Camry but I said I wanted to drive it. I truly believe that he knew enough about me not to say anymore and let me have my way. He got the keys, we took it for a spin and we drove it off the lot that night at closing in the rain. Since purchasing this car I have been back for regular routine services (oil changes and checks). I have to say the service department is top notch. Mind you Ive been very use to having great care from Honda service department as well. I have always rated them with an A+ which I am happy to rate Toyota of Waldorf with the same rating. Many friends and family have asked where I purchased my car from and I dont hesitate to refer them to Marvin at Toyota of Waldorf. Marvin tops the list of all the car sale people Ive had in the past! Keep up the good work!!

danitah

3 de mar. de 2011

When I visited the dealership the day I purchased my 2010 Venza I only intended to have my 2003 Corolla serviced. While waiting for my oil change, I decided to browse the lot to see what was new. I was approached by salesman Marvin Brimage who had a friendly and inviting smile on his face and was dressed very professionally. He took the time to walk the lot with me and find out what I was interested in without making me feel like he was pressuring me. At that point, I had no intension on buying a new car or obtaining a new car payment. However,Marvin was so warm and welcoming in his delivery of information about all of the cars I seemed interested in, that I found myself test driving a Venza! Without even knowing it, I found myself in love with the car! Marvin was extremely knowledgeable about the Venza and painstakingly walked me through the process of obtaining a price for it that I was comfortable paying. He made me feel like I was really getting a great deal and not being taken advantage of. I was able to get more than I expected for my trade in, and he actually helped me clean all my junk out of my old car at the end of the night. Shortly after I bought the Venza, I received a thank you email from Marvin acknowledging his appreciation for my business and offering his assitance for any future needs I may have concerning it. Also, since my purchase, whenever I visit the dealership Marvin finds me and makes sure I am well taken care of, as though he feels personally responsible for my satisfaction in the product he helped me purchase. There is no other person I would trust more at Toyota of Waldorf with my service other than Mr. Brimage...he rocks!!!!

Shelllee78

3 de mar. de 2011

I have never purchased a Toyota vehicle before, but Toyota of Waldorf is now my favorite dealership. My sales guy, Marvin, was very helpful, friendly and patient. He had product knowledge and it was not just about the sale but making sure I was happy with the vehichle I chose. I would recommend and use Toyota of Waldorf in the future without a doubt.

kittenkatt

3 de mar. de 2011

Chris did a wonderful job of talking with us to figure out what kind of Toyota would best suit our needs. We walked into the dealership without much of a clue, and walked out with a new Prius that has proven to be the best vehicle we've ever owned. Thanks, Chris!

rhschmidt50

1 de mar. de 2011

I have bought 4 Toyotas from Bob and considering buying a 5th. Everytime I visit the dealership for normal maintenance Bob has always made time to discuss any issues I have and to bring me up to speed on the new changes to the Toyotas. Outstanding!

gigiburt

1 de mar. de 2011

We were looking to buy a new Toyota vehicle. Our salesman Bob was very accomodating and very knowlegeable about the Toyota products. After much discussion between my husband and myself we decided to try a Toyota Rav 4. Bob went over the whole vehicle with us, answering all of our questions, and providing information we were unaware of.The professionalism and customer service of the dealership staff, and our salesman Bob made this a very positive experience.

eddy8888

27 de feb. de 2011

I was looking for a newer vehicle and talked with Bob at Waldorf Toyota. He showed me a 2007 Ford explorer that was very nice with low mileage. The experience was great and I have recommended several of my friends who have also bought vehicles from him.The deanship made the whole process easy and very pleasant.Eddy

suzannetoyota

19 de dic. de 2010

I had a bad experience when I tried to purchase a 2010 highlander. The sales person I dealt with was pretty reasonable but the manager they called in to handled the trade in price was very unreasonable. Intially, they wanted to give me the lowest blue book value of my 2008 RAV4, which was currenlty in excellent condition. The manager also was not willing to negotiate the price on the new highlander. I was irritated with the back and fort haggling of the price and left the dealership. Two days later I got a better deal from another toyota dealer. They not only gave a awesome price on my new highlander but gave me a fair trade in value for my RAV4.

wlekan

8 de dic. de 2010

After taking my car to Waldorf Toyota on November 18, 2010 for it's 30,000 miles check-up, our receipt showed that they changed the oil, rotated the tires, and checked the car over. On the way home, the left front tire fell off of the car, causing extensive damage to the left side of the car. Luckily, no one was killed because of their negligence and carelessness. The first estimate that I have been given is around $3,000. What about the Lost Value they have caused to my car? Avoid this dealership.

jmcleese

25 de sep. de 2006

Here is a letter I have recently sent,I purchased a 2002 RAV4 VIN# in May of 2006. When I purchased this vehicle I asked to see a CARFAX report to show me any information on this vehicle. The salesmen handed me a copy of the CARFAX Report, this report did not disclose any previous accidents. I recently ran a CARFAX Report and found on July 28, 2003 that an accident was reported. Enclosed is a copy of that report. This has significantly brought the value of my car down by $4000. I would have never purchased a vehicle that was in a previous accident. If I do not hear anything within 10 days of receiving this letter, I will have my attorney contact you.

tlaguens

15 de jun. de 2005

I worked through the internet department which was delightful until I tried to take delivery of the vehicle. After the paperwork was signed and they had my money, they proceeded to tell me that my new car had a dent on the hood which may have happened in the dealer exchange they did to get it for me. I also questioned the color of the interior because it didn't look all the same, but thought it was just the light because it was at night. I took the vehicle home and noticed even more that the passenger side seat was a completely different color leather than the rest of the car. I immediately returned the car. They promised me a rental (I had sold my car because of this one) which they backed out on, they tried to sell me another car for $900 more than the original (they eventually came down on the price to what we agreed) and then tried to resell me the messed up car because they couldn't give it back to the dealer whom they got it from (for the original price also). They promised to get me an '06 and kept waning. Of course they deposited my cash the very next morning so I'm waiting on my returned money.

Nobuy

17 de abr. de 2005

Shopped at waldorf toyota for a Sienna minivan. Ashley Tran was polite and helpful, and we liked the vehicle. Downhill from there. The other salespeople stared rudely and hovered like vultures. Waited much too long for a price quote from the "sales manager". Eventually Ashley offered an untempting price, and declined to "haggle" as she put it, and the sales prick came over. He was rude, pompous, and arrogant, to put it concisely. His idea of a good offer was to print out the Carmax quote and offer the lowest trade-in value yet for our older vehicle. I explained that the numbers were not motivating me to buy. He became more rude and angry, and I had to point out his rudeness to him several times. He could barely contain his irritation, and stood by his lousy offer. He also claimed we were not being fair to him, and I explained I could care less about what he thought was fair, and so we left. Another miserable dealer from the old school of car sales, don't waste your time with them is my tip.