bdegrafenread

5 de feb. de 2013

I request my 2003 M-B be looked at for the driver side seat not working. I was told there would be a 120.00 charge to find out what the problem was. I agreed to this. I recieved a quick response to what the malfunction was; the seat CPU ws bad. I was told this would cost 500.00 with laor 700.00. I agreed to have them do the work. When I received my car back a few days later, I paid the price for the repair and drove down the road and relized the seat was not working. I call the service department and informed them and was told to bring the car back. I was told a few days later the CPU was defective and that a new one was ordered. I was the told that the mechanic stated there was a problem under the passsenger seat, which worked when i brought it in, and that I would need to pay another 120.00 to find out what that problem was. I stated I would pick the car up that afternoon. When i arrived I found that not only was the driver side seat not working but the passenger side was not working. I told Ryan this and he stated the service manager would give me a call the next day. Two week later, I have not recieved a call. Clearly the worst service I have ever recieved since owining this car. i clearly do nor recommend this service department to anyone, and the will never get business from me again!!!!

akintosyali

1 de jun. de 2011

They sold me a car with a bad AC compressor. I didn't know that the compressor was bad when I bought it. Turns out that the price of a new AC compressor for a 2006 Toyota Highlander Hybrid is $5200! How is it possible that they sell a car and not know that the AC compressor is bad? Yes, I bought the car as-is, but it is dishonest in my view to sell was with such a big amount of damage. They claim they stay behind their cars after they sale but they don't. I asked them to pay for half the repairs, but they refused. They refuse any assistance because the car was bought as-is. Beware of this buyer.