Joanne Mc

29 de abr. de 2016

Tim Heinecke did a great job helping me choose my new car.

John Baker

22 de abr. de 2016

Everyone was great, courteous and had me in and out quickly. Brace runs a tip top shop.

Leo Red Jewel

30 de mar. de 2016

I was there for service and the sales staff were friendly without being aggressive. I was not rushed away when it was known that I was interested in buying a car. Of course, this is subject to change in the future. I will consider Webb Chevrolet and have an Equinox in mind that must have 4-wheel drive.

Robert

21 de feb. de 2016

In a manner characteristic of the unified Team of personnel at Webb Chevrolet in Plainfield, Illinois, every person with whom I communicated revealed kindness, graciousness, and efficiency. During this most recent visit, of noteworthy high importance was the expertise demonstrated by the Service Agent assigned to attend to the completion of appropriate maintenance of the vehicle that I currently drive--purchased at Webb Chevy in September of 2015. I refer specifically to Paul, who successfully managed to finish all required work that needed to be accomplished in a timely way and with what I had perceived to have been total confidence in his own technical savvy. This admirable demonstration of skillfulness evoked a feeling of authentic satisfaction as well as genuine appreciation. I also am thankful to Bill and Tony because both of these courteous gentlemen ensured that my appointment would take place at precisely the time when it had been scheduled to occur.

Lantz84

19 de feb. de 2016

I would like to just start with everything went very smooth, everybody I talked to was incredible nice and polite. The day before I was driving to an interview for a new job in my transmission went out they wanted $4,500 to fix my transmission! Yeah because I have that just laying around... either way they did great with my paper weight of a car trade in and gave me a great deal on a new Chevy Cruze 2016 I love it it's reliable and no more stress of something breaking. :) :) :) Thank you thank you thank you if you go there just to even look at cars or you're in the mood to splurge and buy one ask for Anthony! He was great!

Mary

18 de feb. de 2016

The service personnel are Very friendly and courteous. Oil change and tire rotation was done when he said would be.

Darryl

12 de feb. de 2016

Good experience. Only thing that I did not like was the fact that it was acted like the dealership gave me all these discounts. However, the discounts were given because I am a GM employee and everything associated around that. Mark Forgas was awesome guy.

Daniel

10 de feb. de 2016

Always very helpful and I'm usually always out in the time they promised I would highly recommend this dealership! !

Michael

7 de feb. de 2016

The salesman Jim Cece was amazing and Ryan Sitter was so helpful with our 2 purchases. Thanks Webb Chevy of Plainfield!

Lakesha

19 de ene. de 2016

Rex was totally Awesome! I am very pleased with the experience and customer service. Although my car was being serviced a little longer than I anticipated I can say this was certainly a painless process!

Kelly

3 de ene. de 2016

I was only there for routine maintenance and everything went very well. My car was finished in the time frame expected. My daughter recommended Webb Chevy to me and I bought my car then my husband bought his. Great place to do business and great deal on my car!

Gabriel

3 de ene. de 2016

I Gabriel took my car for a oil change and I have the most great experience and I will experience it again therefore I recommend everybody to go and have a great experience

Anthony

31 de dic. de 2015

It was a pleasant visit. However, I was not fond of how long the staff took to simply change the oil in my vehicle and rotate the tires. I arrived before a few guests and noticed they left before I did. I do not appreciate being kept waiting longer than necessary.

Anntoinette

30 de dic. de 2015

I was checked in at my appointment time and the services I requested were performed. They also recommended services for my vehicle.

Justin

29 de dic. de 2015

Salesman was very informative and courteous. There was one small issue with communication after the sale but it was handled by management in a short manner of time.

Roland

27 de dic. de 2015

When I pulled in, the young man who took my information was jovial and polite. The young man inside, who printed out the work order was equally jovial and polite. Although I have had disappointing service in the past, I appreciated the customer service on this visit. It makes things nice that the Service Manager (I think his name is Brace) was present and able to see how vehicle owners were treated. The Service Manager spoke to me and shook my had. Even if he didn't remember my name, I appreciate his asking how my experience was.

Joan

23 de dic. de 2015

I was promised for the service to be done within 2 hours and it was done early,thanks for the timely service

Michele

23 de dic. de 2015

Service advisor was very pleasant and attentitive to my needs. I think their waiting room could have a quiet area for people reading or working on their laptops.

Ruth

22 de dic. de 2015

The wait was a little longer than I had anticipated, but It was worth waiting for. Maybe next time If I know It will be longer than two hrs, I can rent a car. although It was late when I got there.

Delores

19 de dic. de 2015

Webb Chevrolet has a history of taking excellent care of our family's automotive needs. To date, we have never been disappointed with their service quality!

Kevin

16 de dic. de 2015

I always have a good experience when taking my truck in for service at Webb. The staff are courteous and helpful and keep in contact while the service is being completed. Quality, dependable, and trustworthy service is what I've always received.

Patricia

16 de dic. de 2015

Your employee Branson is very nice and knowledgeable. He makes the experience better and more enjoyable. He has been very helpful every time I visit.

Kenyetta

15 de dic. de 2015

The service department was very accommodating about me bring my car in unscheduled due to emergency circumstances. I was grateful.

William

13 de dic. de 2015

This time the experience was pretty good compared to the last time I was there. The service rep Kathleen Bucholz keeped me informed and got me out of there really quick.

Anne

12 de dic. de 2015

The service writer was outstanding best one yet and the new girl the porter was just unbelievable they are both an asset to webb Chevrolet best experience yet from your service dept

Regina

11 de dic. de 2015

So far I've had no issues with this dealership. I also purchased my vehicle from Webb Chevrolet. Therefore I receive my repairs and oil changes from this dealership as well !

Dan

11 de dic. de 2015

There was a problem getting the muffler. It took a week to get the job done. This is too long to get a part.

Preston

9 de dic. de 2015

No problems with the service. There was a snack machine and free coffee if needed while waiting for the servicing of car.

Pamela

9 de dic. de 2015

Great to do business with! Great sales staff no hard sell very Curtis! My fourth purchase will be back again !

Amy

9 de dic. de 2015

Great staff,very friendly,answered all my questions and was able to come back for random info I had questions on. Julius, my salesperson is awesome. Ask for him by name. I told him what I wanted and what I can afford, and he brought out exactly what I needed. Did not push me at all.

Tiffany

3 de dic. de 2015

The experience was great I just would appreciate it if the wait time for an oil change wasn't so long.

Joseph

3 de dic. de 2015

It has always been a pleasure and the sales personnel (Brain) always speaks - makes for a nice impression. And I like looking at the newest toys.

Susan

3 de dic. de 2015

Brandon was my service advisor, very professional and took great care of me. He actually got my recall fixed, that I was unaware of. Very appreciative that he saved me a trip.

David

2 de dic. de 2015

Appt. Confirmation reminder, friendly and helpful with all of my concerns.Short wait time while I had service done. Explanation of some of the warranties on my vehicle.

Jimmy

29 de nov. de 2015

Overall, the experience was good. Everyone made sure I was satisfied with the service and the technicians handled their business. Explanations were transparent-nothing hidden in a "cloud".

Karen

28 de nov. de 2015

Kind, professional and quite helpful with no hassle in dealing with the dealers and service department. I bought my car on a Thurs and on Monday was forced into a curb and blew a tire. It would have been fixed on Mon, but the tire wasn't in stock. No worries!!!! They set me up with a rental. My car was ready first thing the next morning!!!!

Truck Owner

24 de nov. de 2015

Two years ago I brought my Chevy Tahoe to Webb Chevrolet at 9440 S. Cicero in Oak Lawn and they told me that I needed a complete brake job: brakes and rotors all the way around. Based on their recommendation I had them do the complete brake job. This past week, I brought my truck back to Webb because the brake pedal was very soft. I was told again that not only did I need another complete brake job, but I also needed calipers. Knowing something wasn't right, I told them to just change my oil and I would take my car somewhere else to get the brakes looked at. I took my vehicle to a place recommended by a friend to have my brakes inspected. I was told that I needed another complete brake job but that I did not need calipers. The brake issue alone would be enough for me to file a complaint, but there was also an issue with my oil change. The day after I got my vehicle back from Webb, I noticed a pool of oil under the engine. When I brought my car to a local oil change place to have them look at the oil, I was told that there was less than 2 quarts of oil left in the engine due to a leaking filter that was very loose. That means that more than 2/3 of the oil had leaked out in less than 2 days. If I had not caught this issue, I almost certainly would have blown the engine. Several of the workers made it a point to come to me to ask where I had gotten the previous oil change, because they were shocked at the condition my car was in. I am deeply concerned about the ethics and honesty in their service department and this dealership should be avoided at all cost!

Sherryl

23 de nov. de 2015

I like the fact that customers are informed of services that may need to be done in the future before problems arise. The phone calls to remind you of services needed are also very helpful.

Victor

23 de nov. de 2015

I want to thanks Brandon for his interest in resolving the issue of my vehicle. Definitely Brace Woolsey has a great team in the service department. Keep up the good job!!!

Concetta

22 de nov. de 2015

both Mark G, my salesman & Ryan the Finance Manager were great, both are very friendly and both have followed through with me after the purchase of my vehicle

Mitchell

22 de nov. de 2015

I dropped my car off in the late evening and it was ready before noon the next day. Very happy with the fast service.

Mia

21 de nov. de 2015

The people are super nice and made sure we was satisfied and the salesman offered us drinks and snacks the entire time we was there which is a nice way to go all out for the costumer!

Marco

19 de nov. de 2015

I thought it was very satisfying esp. since you guys addressed my recall with me not even being aware of one in existence.

Orleanna

18 de nov. de 2015

I was very thankful for Kathy, she patiently multitask several solutions to help get me on the road again! So " Thanks Kathy"

Nakeia

17 de nov. de 2015

The team was awesome, and very professional! I will definitely recommend the team to my friends and family. This dealership and everything and more.

Patricia

17 de nov. de 2015

I have no problems at Webb, Brandon is a very nice associate, he is very helpful with any problems I might have.

Chris

14 de nov. de 2015

Bob Jordan did a wonderful job. He went above and beyond the call of duty. I really appreciate his service He constantly called me and gave me updates of the status of my service. That was wonderful he is the main reason why I continue to come back there. His service staff really helped out and were quick to help me. I have seen a lot of improvement since he has been around. Give him a raise! He does a wonderful job .sincerely Chris

Michael

5 de nov. de 2015

the experience was timely and managed well, when car was ready i received a call. I would recommend using the services.

Anett

2 de nov. de 2015

Service and facility were extremely pleasant. The customer service was very informative. Repair time was good and I like that repairs and fees are explained prior to service being completed.

Brittney

1 de nov. de 2015

I had prompt friendly service when I went to get my oil change. Also, my oil change was priced reasonably.

Jacqueline

31 de oct. de 2015

The service occurred as scheduled. No wait time occurred. No issues noted with receptionist and checkout rep. The provided services were timely-ready at prior to anticipated time.

Daniel

29 de oct. de 2015

Tony was awesome. He took great care of me and my vehicle while keeping me well informed on its progress and any changes.

Billie

28 de oct. de 2015

I love my new vehicle my experience at Webb Chevy was great was advised again by my salesman Tim to call or come in if I have any questions.

Judy

27 de oct. de 2015

please do not use this email address again.my company was sold and my email will be forward to the new company

Sharon

24 de oct. de 2015

My experience at your dealership was awesome! I hadn't purchased a vehicle in over 10 years, yes I was way overdue. My salesperson, Gerard Laud was great in explaining the vehicles to me. He was very knowledgeable, professional and patient with me. I really appreciate his help. He made my experience at your dealership a very memorable one.

Julie

23 de oct. de 2015

When I picked up my Acadia I was hoping it would be washed after sitting out at the dealership for 4 days it was very dusty from the local construction going on route 30. Plus it cost in excess of 800 to have the car fixed. I also feel that since it wasn't a common problem and sounds more like faulty wiring GMC should have paid for the repair. Not a repair from over use, rarely do I have a passenger in my Acadia.

Valerie

23 de oct. de 2015

Trading in my 2013 sonic for a 2015 was very easy. I had no issues and everybody was very nice and friendly

Joan

21 de oct. de 2015

I really appreciate the timely matter of taking care of my need of a battery consider being told how busy you were that day. Thank you..

Odessa

21 de oct. de 2015

I found Mr Chris Irving to be very helpful and concerned about our car needs he worked very quickly to ensure that we were satisfied.

Florence

16 de oct. de 2015

I was told about a safety problem that I did not know about and it was corrected. Service was friendly and timely.

William

15 de oct. de 2015

I really liked the way I was treated with respect. The man that took care of me was a pleasure to work with.

Sandra

14 de oct. de 2015

I was greeted in a timely manner considering how busy they were. All I had done was an oil change but I did not have to wait that long for the service to be completed.

Theresa

13 de oct. de 2015

Comfortable atmosphere, nice associates and they have the right amenities to keep you comfortable while waiting on your vehicle, not to mention, good location to visit other stores if I become bored.

Erica

12 de oct. de 2015

I was disappointed with the cost and I feel there should only be 1 diagnosis fee not per issue that why I said it was not excellent and prices are way too expensive

Linda

10 de oct. de 2015

Very nice excellent salesman,as in past with purchasing vehicles at the Dearlerships,there was a ringing of a bell when a auto was purchased or some other form of appreciatiom that would be just a suggestion for future sales for customers

Rickey

9 de oct. de 2015

Your sales rep was very professional and helpful.The service that I received was excellent, the approval process didn't take long.

Barbara

8 de oct. de 2015

The service tech was respectful and explained everything that needed an explanation. I would certainly go back in the future.

Josephine

8 de oct. de 2015

The service department (Tony) was very Courteous, knowledge granule, efficient and great customer care. I am glad to know that I can take my car there and be treated with respect.

Judith

8 de oct. de 2015

Fantastic service ,when I purchased my Impala, and when I returned for service, I experienced the same , I have spread the word , that Webb is the GREATEST...Thank you Webb, I love my Impala!! Judi Wright

Mary

6 de oct. de 2015

My sales person was amazing! He is top notch and followed through on every question and request!He always called, emailed and texted me back immediately

Daniel

6 de oct. de 2015

I had an excellent experience! I was in and out in an hour as promised, they took care of me as soon as I walked in and were very friendly and professional! My son enjoyed a popcorn and hot chocolate while we waited!

April

5 de oct. de 2015

Great customer service and awesome staff members. Staff is very consider of your needs of service and the expection of my sales person was excellent. Thanks Chevy Webb.

Tina

4 de oct. de 2015

My experience at Webb Chevy is always the same. They are friendly and courteous and always get my car done as soon as possible. My only complaint is that I feel and so do others that our vehicle should be ran thru the car wash before returning the car to us. It would go a long way towards customer service

Joan

3 de oct. de 2015

I was very pleased to know that my 2011 Malibu was still under a warranty! They even fixed a problem that my previous mechanics messed up. Trust is a huge factor in my determination of where I go to get my car fixed. I will tell everyone that I know that I had excellent service at Webb Chevrolet

Monique

1 de oct. de 2015

My sales rep was very helpful very friendly gave me all my options and help me set up my car functions

Dean

28 de sep. de 2015

my experience with Dan in service dept. was very calming, he was very good with explaining the problem with my turbo. and fixed the problem in a timely manner. I would definitely recommend Webb Chevrolet to anyone needing a new car or needing excellent service Dept. We will be buying our next car there.

Margaret

27 de sep. de 2015

I was called regarding making an appt for a recall and to check out my vehicle in general. I was greeted by Kevin, my service rep - promptly served - later called, given an update on my vehicle - was later called to get it - very efficient, friendly, courteous, experienced and would highly recommend.

Jesus

24 de sep. de 2015

Friendly staff, popcorn cart in launch area, and zero-issues after the service appointment to my vehicle!However, you could improve in your available 'wifi' connectivity in the launch area, appointment set-up over the phone, and reminding your technicians to re-set the oil-life monitor back to 100% again after oil-change service, now that would complete at least some of the few problems I encountered during this last visit.

Edwin

24 de sep. de 2015

Bravo Webb Chevy! - First off the atmosphere was very comfortable. Having Anthony Reyna as your Chevy Rep was a very pleasant experience. I was happy to get straight answers and questions answered right away. The agreement was smooth and very fair. I have told friends about Webb and Anthony, and Webb Chevy and Anthony Reyna is my one and only Car dealership - Chevy On!

Mary

22 de sep. de 2015

Everyone was so Nice, n my Salesman was Very Nice n Fair his name is Chris Irving 100% Satisfied. I'm so happy to have my Chevy Cruze 2015 LT White. Please give Chris a Raise Lol .

Tikiea

22 de sep. de 2015

I had a very good experience my sales person Joseph Sanchez was great the facility was nice and clean and everybody was very friendly.

Olivia

20 de sep. de 2015

friendly staff, nice waiting room, need to upgrade TV to HD. Good coffee. Easy check-in, easy check-out. Excelent facility. Good location

Gail

19 de sep. de 2015

Great dedicated service reps and mechanics-Even though busy took time to make sure I was serviced in an efficient and friendly manner.

New car shopper

17 de sep. de 2015

I recently traded in my old vehicle for a SUV. I needed a more spacious vehicle for the family. I was very nervous about buying a new vehicle as its been a while since I've purchased a vehicle at a dealership. My salesman, Miguel Morales made feel completely confident about my purchase. He was very informative and helpful. He answered all my questions without being too pushy or aggressive. I am very happy with my new SUV and with the wonderful sales experience I had at Webb Chevy! I will recommend Miguel and Webb Chevy to everyone I know who is in the market for a vehicle.

Stella09

17 de sep. de 2015

Great service by Miguel Morales! I had so many questions and he was able to help me decide on something that was affordable. Everyone at this dealership was very friendly and helpful.

Chicagomama

17 de sep. de 2015

I had a great experience at Webb Chevy on 95th Street. I came in to look at my options and one of the salesmen was so helpful. Miguel was very knowledgeable and helped me make an informed decision toward my car purchase. I'm sending my family and friends back to Webb.

Erik

17 de sep. de 2015

The salesmen was very knowledgeable and courteous. My car was cleaned and washed with a full tank of gas. My only complaint would be the how long we waited to fill out the paperwork. All and all a good experience.

Gwendolyn

17 de sep. de 2015

Service was great. Brandon, my rep. explained the work I needed and arranged for my rental car. The part I needed was under warranty and my other problem was a recall. I only had to pay for the oil change. Hooray.

Robert

16 de sep. de 2015

Called in AM as truck needed to be checked out and you got me in ASAP, with dash board lites on something is not good.

Mark & Barb

12 de sep. de 2015

Very efficient in and out quickly everyone was friendly and willing to help . The guys are a pleasure to do business with and made sure all needs were met

Gerald

11 de sep. de 2015

Had a problem with our Cruze, took the car in. It was fixed in the time stated and at the price quoted.

Jacquelyn

8 de sep. de 2015

Service rep was professional, contacted me after diagnosis was made, let me know when car was ready and informed me about routine/suggested maintenance.

Chong

6 de sep. de 2015

Everyone was very pleasant to talk with and very informative of the work needed to perform and how long it will take

Kelly

1 de sep. de 2015

I appreciate the porter dropping me off to work and an overall fast turn-around time for my repair. They found and fixed the issue in under three hours - and this was on a busy Monday morning!

Shirley

30 de ago. de 2015

Being a women, I'm naturally unfamilar with the mechanism of a car. All I know is to fill up for gas or an oil change. The mechanic that was checking my car explained thorougly what needed to be done. which gave me confidence in having it done.

Janeth

30 de ago. de 2015

I spoke with the mechanic and he was really helpful and very friendly. I'm giving a great rating because of how great I think the mechanic was.

Tricia

29 de ago. de 2015

This is 1st time since I have owned the car that I was in and out in under an hour for an oil change. I have sat for nearly 2 hours before. This was great.

Jim

29 de ago. de 2015

The service was good and everyone treated me fine. When I am in the market for another car, I will come to you.

Konstantine

28 de ago. de 2015

Brandon is fantastic in the Service Dept. Quick, efficient and knowledgeable. Highly recommend Webb Chevy for all your auto needs.

Candace

21 de ago. de 2015

Everything as service goes went well it just takes to long to have an oil change, 2hrs is very long. But, overall good service.

Cruz

19 de ago. de 2015

They were very helpful at all times. We walked I pretty late and everyone was very nice not rushing us at all.

Donald

19 de ago. de 2015

If it was just my last visit, yes I would recommend Webb. But I have asked several times to please take my phone number off of your sales call list. I have even addressed this with Jackie Webb. Yet, just last week Seraea called, regarding another special deal! that is so upsetting, so PLEASE discontinue the SALES CALLS NOW

Tony

17 de ago. de 2015

The customer service was excellent. Had an appointment for service and was in and out pretty quickly and enjoyed a complimentary cup of coffee while waiting.

Daniel

15 de ago. de 2015

Maintenance went above and beyond in finding the issue and fixing it right to get me moving again very quickly

Sherri

14 de ago. de 2015

Although I had a appointment, no one had a estimate time for the oil change. You washed the car and didn't dry it.

Thomas

12 de ago. de 2015

The salesperson and the finance manager both were very patient with us. We didn't feel pressured. They worked hard to get us a payment we can handle.

Debra

12 de ago. de 2015

It did take all day, but Kevin the Service rep was great about keeping me informed. He was honest about how long it would take.

Michael

7 de ago. de 2015

walked in said i wanted an impala and got the car i wanted fast and for a great price.. will def be back for another car soon .

Tom W

7 de ago. de 2015

The whole staff was very courteous from internet sales to my salesman Brian who took care of me very well and even remembered the little details like when my wheel flare were not installed. He found about them right away. Recommend Webb to anybody. thanks Tom W. from Alsip

Zohaib

7 de ago. de 2015

Excellent customer service and great staff. Would love to come back and refer my friends to Webb Chevy at Plainfield, IL.

Lisa

6 de ago. de 2015

I was told that if I make an appointment, I would have priority. That proved to be true. I was in and out in a flash.excellent service.

Nicole

5 de ago. de 2015

everyone was very helpful i was not planning on trading my car in but when i went in and spoke to Brian he helped me with trading my car in for a newer model.

Ellen

4 de ago. de 2015

nice guy to work withvery plealsenti bought other cars at web chevy before i allways had good people very good

Obdulia

3 de ago. de 2015

I like how many employees are friendly, and how the guys help out and write things down on my report, so my husband can understand better

Katie

3 de ago. de 2015

They were all great. Issac was very helpful and professional. I would defiantly recommend them to anyone. It was a quick and easy process which was great.

James

31 de jul. de 2015

Great service on car and agents are friendly and knowledgeable. I have a 2014 Chevy impala and they always keep it running smoothly.

Robert

30 de jul. de 2015

My experience was great even though it was a little crowded the service wasn't that long and Joe at the desk was very nice.

Joe

30 de jul. de 2015

Went in for an oil change service. It was over an hour wait, because there was a mad rush of people there. Still took the time to treat me as well as the next customer.

Danielle

29 de jul. de 2015

The only issue I ran into was that it took quite a while longer for the mechanic(s) to complete the jobs on my car than what I was told, and it didn't help that I was stuck out of state. Also, I had to get my cylinder replaced and unfortunately it still sticks every time I go to start the car up, plus my key had to be replaced but they didn't leave me my old key so now I can't get into my trunk with my new key. Other than that, the total ended up being a little less than the quotes I got which was great as well as the staff was pretty friendly and I was very pleased with the mechanic's thorough check of my car as he came upon more issues that wouldn't have normally been found.the building was clean, bright and organized which helped while I was waiting for my car to be finished.

Samuel

28 de jul. de 2015

I had no problems at Webb. The service was great. The people were friendly and it did not take a long time to get my car checked and serviced.

Jennifer

28 de jul. de 2015

Our Servive Representative Kevin was fantastic and is the main factor in such a pleasant experience during a very stressful situation. He went above and beyond what I have experienced at other dealerships.

Isamer

22 de jul. de 2015

I go regularly for oil changes and all but this last visit was yet the best one. Very friendly service was provided by randall gallegos.

Leon

21 de jul. de 2015

I haven't had any service with your dealership, but my experience with your service department, Bob Jordan I can say excellent customer service

Derrick

17 de jul. de 2015

It was a good time. The people treat me real good. The experience was cool.I had a good time waiting on my car.I like going to Webb Chevy for service on my car.

Christine

16 de jul. de 2015

I went in for an oil change. I trust the dealership more with my Cruze more than the other places that may save me a few bucks in the beginning, but having it done at the dealership gives me peace of mind....and that is worth more than the few bucks. Ryan was courteous and helpful.

Beth

14 de jul. de 2015

Everything was great except the insane wait time. I made an appointment for a basic oil change, arrived on time, and my car was taken immediately. I didn't leave the dealership until 2.5 hours later. I'm sorry, but that is ridiculous, especially for an oil change. I understand that the wait times will be longer than if I took it to Jiffy Lube or something similar, but anything more than an hour and a half is just not worth it. I have three more free oil changes coming with my new vehicle, and I might not even use them if I have to waste 2.5 hours of my life each time.

Veda

14 de jul. de 2015

I received prompt and courteous service. The Service Advisor helped to clarify needed maintenance. I was notified when my vehicle was ready. I was a walk-in so my time at the dealership was much longer than anticipated.

Joseph

11 de jul. de 2015

everything was done right . Although I think that a car that only has 38,000 miles on it should not blow a timing belt. I also think that since it did the new engine should have a full 50,000 mile warranty. It makes me wonder how much faith chevy has in its product

Gabrielle

10 de jul. de 2015

Staff was very friendly I brought my camaro in for check engine light car was repaired and I was notified in a very timely manner

Patricia

9 de jul. de 2015

It was nice and the people were nice. And it is clean. And close to my home. And they were polite.

Alberta

9 de jul. de 2015

Everyone was polite. The facility was clean. Comfortable waiting room. Quite atmosphere, and entertainment TV. I had no problems. I enjoy coming to webb.

Charles

8 de jul. de 2015

Scott in service very knowledgeable and always a pleasure to deal with. Usually what he suspects is the problem and informs you of so there are usually no unsuspected issues. Of course nothing is 100% until you investigate the problem and the mechanics are as equally as good at their jobs.

Burt

8 de jul. de 2015

Came in for an oil service. They found a nail in a tire during a routine check. Since I do a lot of highway driving (35k/yr), this was a significant find. I appreciate their efforts.

Linda

7 de jul. de 2015

I have bought many cars over the past years, and this by far was my most pleasant experience. Mark Garaffa was not pushy (I detest pushy salesmen), he was kind and understood my situation. (widowed with a limited amount I could spend) In the past 2 days I had been looking at 5 different cars, 5 different dealerships. None of them worked with me the way Mark did. They refused to budge. Mark and Webb Cheverolet out shone them all. He not only came under my limit but also gave me the most for my car. No going back and forth, no haggling. Mark was so helpful and pleasant and made this deal work. I would highly recommend him and the dealership to anyone who was in the market for a car. Great job!!! 10 Stars go to Mark Garaffa and Webb Cheverolet.

Lula

5 de jul. de 2015

I arrived for my 8:30 a.m. appointment and was notified at 12:42 p.m. that my car was ready. That was a long time to sit and wait, especially since I had an appointment.As usual, the technicians found other things, which needed attention. I have never brought my Equinox there without their finding other things, which - of course - cost more than that for which I came.

William

3 de jul. de 2015

the person I dealt with was informative and polite. He kept me informed on every situation that was brought up at my service appointment.

Broderick

1 de jul. de 2015

I was immediately greeted. The service person thoroughly explained what was being performed. The time of my visit was appropriate.

Hattie

1 de jul. de 2015

There was a mix-up with the time for my appointment. But it was worked out and I was service, the wait time was to long

Burl

30 de jun. de 2015

My car purchase was an unexpected necessity and I was on a pretty tight time line. The entire staff was very accommodating and seemed truly invested in getting me the right car for my needs and budget. Isaac, Jackie, and Ryan in particular were outstanding and should be commended.

FRANK B. ''the duke''

29 de jun. de 2015

STARTING WITH JOHN DAMORE GM , TO CARLO HERRERA AND ANJELINA RODRIGUEZ WHO WERE THE TWO SALES PERSONAL WHO MADE IT EASY TO DEAL WITH . ANSWERED ALL MY QUESTIONS WITHOUT THE FAMOUS SAYING ''LET ME CHECK'' VERY NOLIGIBLE , NOT PUSHY , AND MOST OF ALL , VERY FRIENDLY . WILL RECOMEND THEM TO ANY FAMILY OR FRIENDS LOOKING FOR A CAR . WHEN I LEFT , I PULLED OUT WITH 2015 IMPALA LTZ2 , AWSOME CAR . PLUS MY WIFE LOVES IT . THANKS AGAIN TO THE CREW AT WEBB CHEVY FOR MAKING THINGS EASY.

Dwayne

29 de jun. de 2015

francisco of the parts department and Eric Elzy and the mechanic who has always worked on my chevy Tahoe 2000 did a great job installing my Driver's side heated and motorized mirror did a great job too.

David

27 de jun. de 2015

Randall joins my long list of Webb service agents (including Scott and Brandon) who treat the customer the way they would like to be treated.

Lisa

27 de jun. de 2015

Everyone was great. We always come to Webb for all of our Service needs. We also purchase all of our vehicles from Webb.

Anthony

26 de jun. de 2015

Everyone was very helpful and friendly. I didn't like the fact that I had for wait three hours for my oil change when I had an appointment.

Jeff C

25 de jun. de 2015

Honestly one of the easiest, pleasant, and honest new car purchases ever. No hard sales and pressure. Jackie Webb and Jacob Kaminski are true customer service professionals (honestly got the feeling they wanted to make sure my new car purchase was sincere and uncomplicated rather than just trying to sell another vehicle). I am a buyer by profession and deal with many sales individuals on a daily basis. Would definitely recommend Webb Chevrolet in Plainfield based on my buying experience. 5 Stars in my book!

Marquez

24 de jun. de 2015

Really great service here. Even though I've only been here for recalls the employees still treat you like a normal paying customer.

Patricia

24 de jun. de 2015

Never any problems, Brandon is very professional and helpful.The wait was not long. The dealership waiting area is very nice and clean.

Barbara

23 de jun. de 2015

I was greeted upon arrival and all services that were performed were explained to me. My car was finished and I was on my way back home in a timely manner!

Andrea

22 de jun. de 2015

Carlo has been a great help and very patient with my hesitation and concers. His help is greatly appreciated. This experience was defenitly better than the previous one.

Roxanne

14 de jun. de 2015

Webb Chevrolet has an efficient team of Service Workers, who are very polite and courteous. I appreciate them for making sure I receive the best service needed for my vehicle. I don't mind the wait, because they have a wonderful and comfortable waiting area. Even when I purchased my vehicle from Webb, the sales rep went above and beyond to get me the best price for my 2014 vehicle. I have always been a Chevy owner and always will be. Webb Chevrolet is the best in the Chicago area, and I will always be Webb Chevrolet girl!

Susan

13 de jun. de 2015

We purchased one vehicle and leased another, the entire staff was very pleasant, and went Above and Beyond to meet and exceed everything we were looking for. Our saleman Jason Nowakowski and Yaz RaBah were instrumental in working out all the detail that ultimately made the deal work for us

Antoinette

12 de jun. de 2015

Christopher Ruffolo, my Service Advisor on May 29-June 9, 2015, was the most calm & collected employee, on your staff, that I had the privileged to work with. I found him to be the best communicative, courteous, & interpersonal skilled person there. He worked closely with the Service Mgr., warranty company inspector, transmission tech and me while demonstrating the highest work performance I have ever received at Webb Chevy. He also kept me informed, calm & cool during an eight-day service process. I recommend that Webb Chevy consider Mr. Christopher Ruffolo's excellent professional service for training other employees as well as continuing to work with the customers. I appreciate his pleasant & excellent professional service. Antoinette Jackson

Mary

12 de jun. de 2015

I find you repair people friendly, helpful and honest. Your pricing is par with other repair places. Thank you. Mary Losew

Michael

8 de jun. de 2015

Slight attitude when scheduling the appointment from the second person I talked to because I needed a late time slot

Mark

7 de jun. de 2015

Everything at Webb chevy has been very pleasurable! I have no complaints about anything at the dealership. My family has bought 4 cars from the dealership in the past 2 months! Never had a nicer dealership ever!

Rebecca

7 de jun. de 2015

Experience was great. Jason was very helpful and kind. He is like a big squishy teddy bear. He made my experience very pleasurable.

Sue

4 de jun. de 2015

The service representatives from making the time for service to be done until they were finished, to the point of paying, everyone was professional and courteous. I would recommend Webb to family and friends for business with them.Regards, Sue Coffey

Theresa

4 de jun. de 2015

Staff is very professional and helpful. I appreciate that I can leave my car and get a ride home and get picked up when it's ready.

Irene

4 de jun. de 2015

Your whole group of people are so nice and helpful I really enjoyed working with everyone. The under coating and bed liner are done so perfectly. The loaner car was a great help ! Thank you

Deion

2 de jun. de 2015

My experience was awesome! I had a great salesman, his name was Jeorge! He was patient and understanding! Great guy would refer him and this dealership to anyone, especially first car buyers like me! :) to anyone of my friends and family members.

Michelle

31 de may. de 2015

I brought my car in for service after my check engine light came on. They gave me an estimate of when I might hear something in regards to when he'd be able to tell me what had to be done and how long it'd take. They finished early, and we're accomadating enough to replace the gearshift button; I mentioned to Dan then shift button was sticking and it was a large concern and he had it fixed . My car was finished earlier than estimated.

Mark

30 de may. de 2015

The people were very polite and told me exactly what needed tobe done to take care of the problem.It was alsodone in a short period of time.

Stacy

30 de may. de 2015

They worked at accommodating me so that I did not have to come back to get the service recall done. I also appreciate the later hours that are convenient for working customers.

Latasha

29 de may. de 2015

Everyone that I have met there is friendly and is willing to help me understand what's wrong with my car, my options and my coverage.

Charles

24 de may. de 2015

this visit was good i was a little apprehensive to go to this dealer or Chevy in general because I had been here before with a 2005 cobalt that at the time we were having issues with it not starting and I told them I felt it had something to do with the ignition because the engine would not turn over at all or just die for no reason. they had the car for a couple days and could not find any cause i paid my money and left. the problem continued to happen then finally i got rid of the car then a few months later found out there was a problem and a recall was issued too late for me Chevy already got my money. then this Chevy it has a clogged catalytic converter i have had other brand of cars with 200,000 plus miles and never a clogged converter i am never buying another Chevy.as for the service department the people were helpful and friendly and very delightful to work with

Sharon

19 de may. de 2015

Chris was my salesman and I couldn't have picked a more informative person. I was very happy with Webb and Chris. By the time I left the dealership there was not one thing that Chris didn't help me with. He made me feel like he really cared about what I wanted not just worried about making a sale.

Jill

15 de may. de 2015

Patrick Hertz was friendly, car smart and grateful for our business. He went out of his way to make sure we were happy with our purchase. A 2015 Cruze and a 2007 Cobalt.

James

14 de may. de 2015

they couldn't find my wheel lock key, but promise to take care of it on my next visit. no problem.

Robert

14 de may. de 2015

Jason nowakowski was very knowledgeable about the car we wanted to purchase. he broke down approximately what our payments would be monthly. he is a very good salesman. he is a credit to webbchevrolet of plainfield.

Erik

14 de may. de 2015

I was in dyer need of a vehicle... My wife's car which was 12 yrs old finally bit the dust unexpectedly, so I went to a ford dealership across the stret that my family members has bought cars from in the past, when I went in there I told the salesmen what I wanted to pay a month and with a certain amount down... He pretty much told me I was going to have to look at used small cars.. So I walk out in discust and went to Webb Chevy... When the salesman came up to me and asked if he could help I told him the same story, and said the same amount I wanted to pay and what I wanted to put down. Without batting an eye he showed me some fully loaded malibu's in the lot and went for a test drive and then he showed me the numbers. To my suprise they were actually lower than expected and lower than what I wanted to pay.. So needless to say.. I didn't drive home in a new ford, I drove home in a fully loaded 2015 Chevy Malibu, that my wife loves and I will be going back to Webb Chevy to purchase future vehicles. Thanks a lot for easing my mind in a time of need

Robert

13 de may. de 2015

Shelly in the Service dept. was so helpful with getting my car fixed fast! She was very knowledgeable, friendly, explained everything understandably and assisted throughout the pick up process.

Jeffrey

13 de may. de 2015

We met with Isaac Stiegler and he made us feel comfortable. We looked at the Equinox that we called about, and took it for a test drive. The car was as advertised, very clean for 2 years old. He was knowledgeable about the car. And the deal we got was better than I thought! Will definitely return and already have been telling family and friends. Jeff and Connie

Mario

13 de may. de 2015

thanks to webb chevy my daughter has bought her first vehical.our salesman,and the rest of the staff was just so kind and courteous,made us feel right at home.my daughter is so happy with her first new car and so are we! they put my daughter in a car that is just right for her,and her pocket book.i would definitely recommend to go see webb chevy,for sure my next car will be at webb Chevrolet.thank you webb chevy from the MERCADO FAMILY

Cory

11 de may. de 2015

Webb Chevrolet dealership is the best at what they do. I was treated with respect and everyone there was friendly and nice to talk to. I was always kept informed about my vehicle n what it need. You guys have a wonderful team and I will be happy to do business with you in future. Thank you Kathy.

Stearlene

9 de may. de 2015

It was very pleasant knowledgeable. My salesman heped by telling me how work with my credit get my scores up.

Jackie

7 de may. de 2015

My sales person was Miquel Morales he was very nice, informative, and pleasant. He was able to answer all my questions and concerns. I would definitely recommend him to family and friends, also I would come back to him for my next car

Miguel

7 de may. de 2015

Till right now everyone makes me feel the a can recommend this dealership because they always treat me good I hope is always like that

Lennis

5 de may. de 2015

My salesperson Mr. Brian Mccasland was great , I got what I wanted with no added pressures he answered all my questions and I felt like he was being honest and as far as I am concerned that's what was important at the time .

Peter

30 de abr. de 2015

I liked when I called the service manager to ask if there was relief from the high cost of the repair from GM, he seriously researched that. I could have done without the call from the salesman asking if I wanted to trade in my Equinox. Seriously? Where was he before I had to shell out $1400? BTW - If Chevrolet wants to be the leader in small cars they have to start with a great engine. Evidently the Ecotec 2.4L isn't one.

Matthew

30 de abr. de 2015

I enjoyed my car buying experience with your dealership. Fabian was great with explaining everything to me and helping me find a car I liked. Everyone else there was very helpful and professional also. I would recommend you to other people based of my experience.

Denise

29 de abr. de 2015

Scott was my service person that helped me all the way, he was very polite, generous and informative, but I have one small complaint, I had to get my locks on my door fixed so that the doors will open from the remote as well as from the inside of the car, well unfortunately they did not fix it to the point I can hit the unlock buttom inside and the doors open. So I have to take time out my schedule again after not having my car for 3 days and bring the car back again, this is such a inconvience to me and my only one day off. I hope in the near future that your mechanics with check their work before releasing a car.

Richard

27 de abr. de 2015

Webb Chevrolet was extremely helpful when it came to buying a new car. They understood everyone has different situations, and made it a priority to get me into a new car.

Lora

25 de abr. de 2015

I've been coming to Webbs since 8/2010. I purchase my first car and that's was in my name,A 2011 Chevy Malibu.I really would recommend anyone to Webb Chevy in Oak lawn Illinois.Looking forward to purchasing my first SUV Chevy Equinox in the near future from The Webb Boys in OakLawn!! Thank you for great services.A.Satisfied customer.Lora Tripplett

Veronica

22 de abr. de 2015

Joe helped me and honestly it was the best service I have received to date. Quick turn around, applied my discount & had me on my way! He really was great and friendly!

David

21 de abr. de 2015

Great experience. Everyone at the dealer did a great job in the sales process. New car is great and fun to drive!

Janae

21 de abr. de 2015

I was greeted promptly when visiting the dealership. My needs were met and I had a positive experience. I would recommend Webb Chevy to anyone.

Michael

17 de abr. de 2015

Everyone was courteous, and the work was done quickly. The waiting room was welcoming, too. I really can't comment of the quality of the repairs since I was unable to see them for myself. I was in for two recalls on the vehicle, and I assume that they did what they said they needed to do to the best of their ability. I didn't notice anything different when I drove away.

Fanny

17 de abr. de 2015

The gentleman who helped me was very polite, I went in for an oil change and the aligned my tires, added air and washed it too!

Nicole

10 de abr. de 2015

The recall notice said the procedure would take 30 minutes; the woman on the phone said 45 minutes to an hour. I was planned for this much time to wait. When I arrived, the check-in person told me it would take THREE HOURS. I appreciate him telling me right away rather than waiting, but that seems like a huge difference in estimated time. Luckily a friend in the area was able to pick me up, as I am an out-of-towner. Everyone was very friendly and no one was pushy about getting more services than what I came in for.

Catherine

9 de abr. de 2015

Overall they greet and ALWAYS assist me when I come into the dealership. It's always welcoming, and they always get the work done in a timely manner.

Brenda

9 de abr. de 2015

This was the best experience I ever had at a dealership. Gerard Laud and his team made me feel welcome & comfortable. I walked into Webb dealership and told them what what kind of car I wanted n Gerard told me I would get it " Let him work his Magic" which he did.... Lol I Love my 2015 LT Malibu...it's everything I could ever want in a car...... Thank you WEBB

Karen

7 de abr. de 2015

My service advisor, Danielle. was very courteous & efficient. My car was finished at the time promised & washed. I was happy with the service I received.

Lisa Long-Sinova

7 de abr. de 2015

If you want a new car and a great experience, see Carlo Herrera. From the moment I entered Webb Chevrolet my experience was fantastic. The whole process was fast and I was happy to drive away in my dream car.

Shelby

4 de abr. de 2015

I appreciate the service because I did not have an appointment. The staff was very polite and helpful. Each time I contact Webb I have the same type of experience.

Patti

2 de abr. de 2015

I was sold parts for my vehicle that I really don't think that I should have to have paid for. 20 new lug nuts. I have always brought my vehicle in for service at Webb Chevy, no place else. If this is normal wear and tear, this is your tech's being abusive to the equipment by not using the right tool to remove or tighten the lugs. In the forty years I have been driving I have never had to replace all the lugs.

Domein

1 de abr. de 2015

I arrived and was serviced by a rep named Danielle. Danielle was very professional as well as knowledgeable and even took the initiative to inform of a recall that was for something on my vehicle and had the service team to take care of that for me as well. The wait wasn't long thanks to Danielle. Thanks Danielle!

Tammy

1 de abr. de 2015

Scott is an awesome service adviser..He did everything he could to get my car looked at and me out the door as soon as he could.

Cheryl

31 de mar. de 2015

I was met by a friendly gentleman in the service dept as I was having my car in for a recall. Everyone along the way while I was looking at new cars or in the waiting room was very friendly as I waited for my car.

Michael

31 de mar. de 2015

The staff was very nice, it was my first time taking my car in and they helped tremendously, answered all my questions!

Kimberly

31 de mar. de 2015

The staff ensured that my wait time to be serviced was appropriate and well as keeping me informed on the status of my vehicle.

Allen

28 de mar. de 2015

Had my car in for a recall campaign. My service advisor was Danielle O'Connor. She was very professional. She greeted me with a cheerful, upbeat attitude.

Heather

27 de mar. de 2015

Everyone was very nice, not pushy, and honest. Took a long time to get everything processed, and seemed a bit hectic when I was there, but i was reassured by the apologetic people. I am pleased with how I was taken care of.

Lydia

25 de mar. de 2015

They were very helpful. It was my first time buying a car on my own and they helped me the entire way through with all the information they provided.

Richard

25 de mar. de 2015

I went to another dealership where I was told my A/C compressor was leaking and needed to be replaced (1000$). Had a bad feeling. Called Webb. They got me in the next day, and found it was a hose with a $500 price difference. Bob was great on check in and the people there when I picked up were extremely polite and helpful as well. Thank you!

Jesus

24 de mar. de 2015

Friendly staff, comfortable launch, and the perfect vehicle service! Not to mention customer feedback.Thank you Webb Chevrolet of Plainfield staff for going the extra mile with every single time!

Joseph

24 de mar. de 2015

A very pleasant experience. Great facilities. Great service. All problems with my car were promptly located and corrected, and all repairs were covered by my warranty. I left feeling very pleased.

Jerrilyn

24 de mar. de 2015

I think the service was ok. I expected more on certain things that I was told would be done. They stated that they were to perform a tire rotation along with the other things and the was not shown it was performed or completed on my invoice. Also the car wash was not what I expected. I was looking for more out of that but it looks like they just threw water on the car. If this is the case then it should be listed as a car RINSE and instead of a car wash. I still would like to get my tires rotated because I am very serious about taking care of my vehicle and it that is supposed to be done, then I would like to get it done.Signed: Jerrilyn Mitchell

Lisa

21 de mar. de 2015

Excellent dealership. Staff and Service.Everyone very friendly and make you feel at home.Everyone very helpful, explanation of service, and always asking if you have any additional questions.

Alfonzo

20 de mar. de 2015

Dan helped us out with a scratch on my Chevy. Thanks! Keep doing What you are doing. Thanks for the great work!

Lemonia

20 de mar. de 2015

Brian McCasland was Very professional sales person when he dealt with us with our purchase! Extremely helpful and as matter of fact I would recommend him to friends! His approach helped us with our decision making for our new purchase.

Tiffany

18 de mar. de 2015

After arriving to the dealership, standing at the counter for 15 minutes, I was the only one there no other customers one person looking through papers the other counter person holding the phone, after waiting someone decided to say someone will be right with you after waiting again still the inly one there the counter person assume I was being helped I had to tell him no I was getting upset standing there and no to help me

Curtis

16 de mar. de 2015

I went to 3 different Ford places and was jerked around. Then Ram. Finally I said "forget it" and stayed local. Walked into Webb and met Chris. It was like talking to a friend. He was awesome and I felt like Webb was really really there to help me. Not screw me over like all the others. I will always come back and send all my friends. Thank you very much.

Laurie

13 de mar. de 2015

We came in with a poor situation. Due to circumstances not foreseen, our car broke suddenly. We had little money to put down and poor credit to back that up. We were treated courteously and with compassion and fairly. We were made to feel comfortable and not ashamed. Salesman understood our situation and could relate. Both salesman and sales manager were friendly, fast and precise. We walked out with a new car when we were expected to be turned away in shame!

Robyn Strohacker

13 de mar. de 2015

March 13, 2015 I would just like to say thank you very much to Gerard Laud at Webb Chevy in Oak Lawn IL, for making my car buying experience easy and satisfying. I had been shopping around for a while and as soon as I walked into the dealership I felt welcomed and at ease. Shannon Kennelly greeted me with a smile and was very nice, she than introduced me to Gerard Laud, who sat down with me and asked me what I was looking for and actually listened. He checked his inventory and took me right out to the lot and showed me the cars I was interested in and what the difference was between them and all the features they had to offer. Then he said hop in and lets go for a drive. He explained everything to me in detail and took his time with me. I got a great deal on my new 2013 Chevy Equinox and after we were done with all the paperwork he took me out to my new car and showed me how everything worked and even programmed my phone to synch up with the vehicle. I had driven my other car there and he even had that washed for me and I came back later with my son to pick it up. So I will recommend Webb Chevy to anyone I know that is looking to buy a vehicle. Thanks again Robyn Strohacker

Robert

11 de mar. de 2015

No issues other than it took longer than I expected considering I had made an appointment. My appointment was at 9am and I showed up a few minutes prior to. It took over 1-1/2 hours for an oil change and tire rotation. Not horrible, just thought it would be a little faster than that with an appointment.

Mahmoud

8 de mar. de 2015

Thanks..the service was excellent , and the service advisor Nader Morou explain evrything for me and done good job .thanks

Jetaun

7 de mar. de 2015

I had some difficulty with the service department, however Nader resolved the issues pending. He was absolutely great!! I was completely satisfied!

Cesar

6 de mar. de 2015

Keeping it short but Miguel was such a nice guy. I appreciate his kindness and for all that he did, not to mention this was my first-time car buying experience!!

Patricia

5 de mar. de 2015

I purchased my vehicle at Webb Chevy and I try to use the service department there whenever possible. My only critique is the overly busy/booked appointments. I'm not even sure why I ALWAYS schedule an appointment when it seems so many others just walk in and are provided with service immediately. The staff is always friendly, professional, and work hard.

Ebony

5 de mar. de 2015

Chris Irving made buying a car simple and easy. He help keep the fear of making a huge purchase enjoyable. Thanks again

Kathleen

4 de mar. de 2015

I have encountered Scott each time I have come in for service and he is excellent. This is the first time I met Kathleen and she was delightful. When you have to wait for service to be completed the waiting is very nice. I was able to access my computer with the wi-fi and was able to do some work while sitting there.

James

2 de mar. de 2015

The service was performed in a timely fashion as promised and I was on my way sooner than expected. Everyone was friendly and professional. I will definitely continue to take my vehicle there for all my service needs. Thank you !

Erica

28 de feb. de 2015

The thing that keeps me coming back, is your guys superior service dept, Scott is hands down an asset to the Webb Chevy experience!

Tod

28 de feb. de 2015

It was fine. Was due for oil change. Came in as a walk-in. Knew I would have to wait, but I didn't mind. Appreciate the use of internet while waiting. One thing,however; try not to park car in front of store when done. One has to back up to exit. Thanks. After a year, I'm still in love withmy Malibu; it's the third one I've bought new. Guess you can call me Malibu Man.

Michael

27 de feb. de 2015

We had a breakdown on our 2009 Chevrolet Suburban. The throttle body completely malfunctioned at 36,500 miles. The car was well out of warranty. It was touch and go, but we managed to limp it into the dealership just before closing time. I was expecting a substantial bill for the repairs. The service manager, Brace Woolsey researched the issue and found that GM had extended the warranty on the needed parts/olabor and repaired it free of charge. It was ready the next morning. Thanks Brace!

Jeremy

27 de feb. de 2015

Service department was understaffed and behond schedule. However the service rep, Scott went above and beyond my expectations. He included a factory recall service update to my vehicle in addition to my requested package.

Jenae

26 de feb. de 2015

Danielle O'Conner has been a huge support and the biggest reason for my pleasant experience. I have had the pleasure of working with her on two occasions and she was excellent. Very informative, willing to give updates when requested and very personable. I have never had a bad experience whether I work with Danielle or the others on the Webb team.

Danny

26 de feb. de 2015

The best service ever at Webb Chevy the Service Rep. Was awesome (young Hispanic male) he paid attention to what a had to say about my vehicle problems. Furthermore, he knew what he was talking about. Then he asked the mechanic a question about the messages that where coming across on my vehicle (Eng Prw reduced/ ESC Service) and the mechanic knew what he was doing also.I have been a Webb Chevy customer for approximately 5 years have been in and out of there for different types of services and I have never received this type of service it was awesome! I was in and out withinh an hour and all thanks to them two. Thank you guys.

Robert

24 de feb. de 2015

It's always good. I am well taken care of. All the employees know their stuff and get it done. They get you in and get you out as fast as they can.

Tanya

23 de feb. de 2015

I called in at 7:00am and explained what I needed. The customer service rep told me someone would call me back. I ended up walking in by 9:00am. Turns out the rep had scheduled me for an appt. I needed a head light repaired but while I was there 2 recalls were taken care of. I was in and out in less than 3 hours. Nader was so polite and helpful throughout the entire process. Everything was so unexpected. I was not a customer when I woke up that morning but what a nice suprise...I am now. Thanks.

Dalonnda

21 de feb. de 2015

The service was great. One small problem however when I picked my car up it smelled overwhelmingly like tobacco. I had to let down my windows, in 2 degree weather.

Laurian

20 de feb. de 2015

My car was checked in in a timely manner. The service was done promptly. I was asking the young man if I could be picked up and he told me that he would try and get someone. He neglected to tell me that there was a shuttle bus, As a reslt I hired a cab, being pressed for time. The cab experience was horrible and could have been avoided had I known about the bus. I was given a 20.00 service voucher at the desk to make amends for this.

Edgar

16 de feb. de 2015

I really enjoyed my experience at Webb Chevy. Jorge Guzman was an excellent salesman. I will definitely be back in the future and recommend it to everyone.

M Diaz

16 de feb. de 2015

We recently had the pleasure of visiting Webb Chevy Oak Lawn. In our experience with car dealerships, I must say our experience with Webb Chevy Oak Lawn and salesman Jorge Guzman by far exceeds expectations. Jorge Guzman is an exception salesman. He was welcoming, friendly and attentive not overly insistent as many car salesman can be. It was truly a delightful experience all around.

Michael

13 de feb. de 2015

A Webb mechanic recommended a rear brake job in response to a mysterious noise in our 2009 Suburban. It was a very difficult noise to detect. Unfortunately, this repair did not correct the original issue. The Service Manager, Brace Woolsey, worked to make the situation right. It was much appreciated. As a result, I will remain a loyal customer bringing my business on a regular basis. Thank you.

LEROMI

12 de feb. de 2015

Jorge Guzman was a great salesman who helped my husband and I with everything we need. He was very helpful and patient plus he give us some advices and recommendations during the process of the final decision. We bought a Malibu. Also the services employees were really nice. We would definitely recommend our friends and family you guys. Thank you Jorge, Joel and all the service staff :):):)

Jodi

12 de feb. de 2015

I had a young lady named Danielle, she was courteous and extremely thorough, she not only explained to me in detail what was going on with my vehicle, she and the mechanic showed me the damage. This made it easier to pay to correct the situation, the service department was extremely busy, but Danielle never lost patience and smiled the whole time, I really think she likes her job! :-)

Barbara

12 de feb. de 2015

I WAS THERE IN THE MIST OF A SNOW STORM STAFF WAS VERY NICE HELPFUL WOULD EASILY RECOMMEND TO FRIENDSAND FAMILY.

Cecelia

12 de feb. de 2015

We worked with Gerard. He was pleasant and diligent to help us with a car that met our needs and price requirements.

Kathy

10 de feb. de 2015

Danielle was fast, efficient, and very friendly. I brought my car in for an oil change and got all my recalls done also. She called me right when it was ready and I would definitely recommend web Chevrolet to everybody I know

Richard

10 de feb. de 2015

The only negative thing that comes to mind is the desk by the service consultant. There is very little room. Because of this there is no organization to who is the next person that should be seen. Also when bringing a car in for service there should be a designated area to park your vehicle. Instead of just leaving it I front of the bay doors. Where other cars are coming in and out.

Anemarie

10 de feb. de 2015

I was having a tire issue and the staff took care of it with no appointment and in a timely matter.

Donald

9 de feb. de 2015

they were great , when my car was not going to be ready they offered me a rent a car. they also took care of my recall issues and work has so far been great.

Jesus

4 de feb. de 2015

It's always a pleasure to do business with Webb Chevrolet in Plainfield Illinois. The staff are exceptional, the new inventory is for lack of a better term, superb, and financing through Webb Chevrolet in Plainfield gets better every time I visit.I enjoy the service visits for the upkeep of my vehicle, the staff is more than friendly and willing to accommodate my every need.I believe I'll never be able to purchase another vehicle from any other dealership.Webb Chevrolet from Plainfield is a great fit for my needs, and for me too!Thank you Webb Chevrolet from Plainfield for making my dream come true with my new 2015 Chevrolet Trax LS FWD!

Susan

4 de feb. de 2015

They were awesome. Kathy was my advisor and she was great. All my issues were taken care of, explained to me, and done in a timely manner.

Daniel

31 de ene. de 2015

Had been going to Hawk Chevy in the past and they've been good with me. But after my first visit here, i feel like the customer service was superior in every way. Helped me out with all my questions and concerns in a friendly manner. Will definitely make this my new and only place for servicing my truck.

Bria

27 de ene. de 2015

I was told it would be a couple of hours which I had no problem with but when I was told I was all set to go after 45 minutes -an hour I was elated. Everything was to my liking and the staff was great

Carla

22 de ene. de 2015

Miguel morales was wonderful!! I have recommended him to several of my friends and will send many people to him, he is kind and patient it can be very hard buying a card because of so much information.

Unhappy with Webb

13 de ene. de 2015

Encountered rude people at WEBB CHEVY and poor customer service after sale. They do not return phone calls. your on your own after a used car sale. If I did not want this exact used Nissan, I would of went elsewhere.

Ples

10 de ene. de 2015

I liked the fact that the salesman was upfront with what he could or couldn't do. My wife and I had visited your location on several occasions within the year in regards to the promotions only to find out something different. I would also like to add that it is important to listen to your customers when they advise how much of a down payment they could do. It would save sometime if the paperwork is brought out on exactly what was discussed.

Kendra

9 de ene. de 2015

The woman that greeted me and took care of me was very sweet and professional. I appreciate the care she gave me.

Karen

9 de ene. de 2015

I had a great experience buying my new car. Luis Herrara my sales rep did a great job. Gerald another rep was great with answering some questions. John in Finance Dept. was very nice and helpful also. They all took good care of me with answering questions and explaining things re: car & purchase. Very satisfied.

Thelma

9 de ene. de 2015

I had a Good experience at Webb Chevorlet, my service advisor Nader Marou, was very polite and helpful he answered all my questions and i didn't have to wait very long. Thank you.

Jacqueline

8 de ene. de 2015

I appreciated the professionalism and excellent service I received from Miguel Morales, my salesman, and the staff at Webb Chevrolet. Miguel's pleasant personality and desire to provide the customer with the utmost respect and service was greatly appreciated.

Rebecca

7 de ene. de 2015

Besides the very long wait time to get into the service area I had a great experience. However, I have to make another appointment due to my check engine light is now on.

Dissapointed in Webb Chevy - Oaklawn

6 de ene. de 2015

I bought a used 2006 Nissan Sentra. Runs nice and looks good or so I thought. Unfortunately for me it was raining and snowing the day I picked it up. The hood had allot of water beading. When I got home I noticed it was all dimpled up from hail damage. My bad for not noticing, you think a reputable dealer would let you know about prior to selling. I was wondering why they matched my price from another dealer so quickly, now I know. And to top it off, the sales man and the sales manager did not even one of my calls, after 4 tries I give up. I will never buy from Webb Chevy in Oaklawn IL,and suggest others go elsewhere to find a car dealer that believes in good customer service.

Printiss

30 de dic. de 2014

I had a great experience at WEBB Chevy's service dept. the advisor Lee Torne was so professional with a human touch!! His customer service abilities should make your company proud.

Michelle

27 de dic. de 2014

As soon as I drove into the service area, I was presented with great service. I had not stopped the car good and service began, it was refreshing. I work in customer satisfaction driven industry and speak to my team often about the importance of providing exceptional service to our patients, some get it and some don't. It was a pleasure to experience it at Webb Chevy. The service did not take a long time, I came from work and needed to complete Christmas shopping, I was able to do everything I needed within a reasonable amount of time. Thanks for your service.

James

27 de dic. de 2014

Was in for G.M. Ign. recall, they told me 2/hrs. to do the job, I was out in 1.5/hrs. And was very happy, as I had other things to get done.

Mary

13 de dic. de 2014

I always find you service department very helpful. They even found where the mechanic parked my car for me and brought it to me. The people are friendly, polite and eager to serve.

Charles

11 de dic. de 2014

Tony Ortiz is a great service writer. I continue to do business with this dealership because I know that my service needs will be met when I deal with Tony. My car unexpectedly broke down about 40 miles from home. With my warranty coverage and OnStar service, I was able to get a tow truck dispatched, my car was towed to Webb Chevy in Plainfield, and they secured me a rental car for the night. Tony promptly got my problem diagnosed and the repairs were complete by noon the next day. I am very grateful for this level of service and professionalism. Thanks again!

James

10 de dic. de 2014

My transmission went out on my 2006 Chevy Impala and I needed a car. Tim was extremely helpful and thorough. I am satisfied thus far.

Wayne

28 de nov. de 2014

The charger for my Volt stopped working it indicated a problem with the cord. I brought my charger in and they replaced it with a new one.

Diane

22 de nov. de 2014

I was told you would do a free point inspection but I didn't receive it.I know they where back logged.

Carolyn

18 de nov. de 2014

Mr. Lee Torne. Was Awesome! He went above and beyond the call of duty to make sure my vehicle needs were met. He deserves a promotion! Will definitely recommend Chevy Service department to others.

Rose

15 de nov. de 2014

I didn't like the fact that I came to the dealership just to get air in one tire and had to sit over 2hours

Crispin

14 de nov. de 2014

Everything was exceptional. the staff was polite and welcoming, I'm very satisfied with the service that was given to me. keep up the excellent service webb chevy!

Alice

7 de nov. de 2014

When I first arrived, the new entry system was backed up and I was not happy with the 15 min wait to speak to a writer. However, the associates were very apologetic for the wait and very nice to me. Danielle was very pleasant and quickly got my work started. The only suggestions I have are that the estimate of time to wait was too inaccurate and should be within 20 min of accuracy (not 90) and I was given a final cost without labor included. That means I was surprised at the total when the car was finished.

Do not buy Anything from Miguel Morales

4 de nov. de 2014

Had the worst experience ever. Sales Associate Miguel Morales is terrible. He was only worried about making a sale and not about helping the customer. He got very upset when I said I was going to shop around and threw my ID at me and also his business card and walked away. What a terrible experience and I will not return. I will take my business else where.Do not buy anything from Miguel Morales.

Naila

3 de nov. de 2014

Ted Wilde was such an awesome sales person to deal with. made the whole experience enjoyable with his wonderful personality. He answered all our questions and went out of his way to make sure he answered everything. class act!!

Edward

31 de oct. de 2014

ithe service was efficient and cordial. I was treated with respect and honesty. It was a smooth operation. I had no complaints. Everything went well

Cherrelle

31 de oct. de 2014

Everyone is always so nice and it makes me feel right at home. Even if something is wrong, employees are very apologetic and work hard to fix the issue. I never have a problem here and I know I will be taken care of.

Carolyn

29 de oct. de 2014

Mr. Lee Torne was awesome with customer service. He saw I had been in line waiting long for service although his shift was ending, he stayed and made sure I was well taken care of. It was much appreciated.

Michelle

29 de oct. de 2014

The guy at the counter that helped me on the day was very polite and helpful he made sure I was clear on what they where doing and what the problem was! Kudos to him I hate that I'm bad remembering names

Gale

28 de oct. de 2014

I would really like to see a direct number to service since their hours begin before the office hours. I usually have to wipe away oil/grease from either the outside of my car or inside. A final inspection for this before releasing car would be great. Also, the tags put in the upper left hand corner are worthless. They fade before I even bring the car back & none of the info is legible. Either invest in the machines I've seen other dealerships use that print out by computer or use a sharpie marker or something. I thought the date on the label was the return date three months out. My label lists the date of service.

Carol

21 de oct. de 2014

My appointment was at 1:15 pm and I arrived at about 12:15. A lot of cars. I asked how long it would take and I was told 2 hours. I was there 4 hours. I had told customer service I was on oxygen. I guess it did not matter. I was their for 4 hours. I did not want to go ahead of anyone, just be honest with me or come out and let me know exactly how long I would be there. I assume I would be back home at about 3:30. I was having oxygen delivered Saturday. I was kind of upset but you do have an awesome worker name Brandon Zelgiewicz and he will work with me the next time come. Your customer service is awesome.

M.MILES

20 de oct. de 2014

I love how they follow up to make sure their customers are satisfied. They make me feel important when I go there by the way they treat me !!! Englewood Residents M.MILES

Lora

18 de oct. de 2014

My experience at Webb Chevy dealership on October 16th 2014 was excellent.The service associate name Lee was excellent. I would highly recommend anyone to Webbs Chevy. Thank You so much.

Wendell

17 de oct. de 2014

Tony is service was great! He was instrumental in getting my truck back to me as I needed it today in order to get to work.Thanks Tony! Teresa Schmalz

Latunia

17 de oct. de 2014

My experience with Webb chevy was well needed, I needed a car and he did everything possible to get me in one and oh how I love my new chevy cruize I would and have recommended friends to Webb Chevy.

Carmen

15 de oct. de 2014

I want to give a big thank you to Webb Chevrolet! If you are looking for a car this is the place to go! Everyone is so friendly and so helpful! I especially want to thank Joe Jozefiak, Jerry Roberts & Tony Hernandez!! Awesome people! They go above and beyond to help you! I am truly grateful & appreciate everything they help us out with! THIS IS THE PLACE TO GO!!!

Kathy

14 de oct. de 2014

This was my first visit to Webb Chevrolet for service. There was a little confusion regarding the line and who was next to talk to a service agent. Once talking with the service agent - the process was smooth. I did not wait for my car, I received a call it was ready, which was before the estimated time I was given when I dropped it off. Service was great and I will definately come back for future service and would recommend to others.

Shirley

9 de oct. de 2014

They were great! I came in late and they stayed past closing to finish the deal. I really appreciate it

Frances

8 de oct. de 2014

I had a very professional visit as always. I also assume as speedy as possible since it was a repair for a recall. I know that I was not the only one in need of this service. Good service. I didn't know exactly what repairs was needed. I just assume it was done appropriately.

Daphne

7 de oct. de 2014

I wish that it wouldn't take so long for your car to be repaired. But, I also understand that there are not a lot of Chevy dealers in the area and they also do good work. The prices are a little steep.

Jeffery

4 de oct. de 2014

Upon arriving at Webb chevy I worked directly with Roberto Mendoza who was extremely accommodating and ensured that all my issues would be taken care of within a single appointment. Roberto was prompt and also noted 2 additional recalls needed to be serviced on my impala that I was unaware and was not part of my original appointment. I also received a call to provide updates as promised and received my vehicle on the same day as promised.

Randall

3 de oct. de 2014

My service experence was very good as long as I deal with Tony. I have no luck with very many people at Webb. From the salesman to the recording that you get when you don't answer your phone.

Anna

2 de oct. de 2014

The staff was very pleasant, and they explained things as they went along. Anything new that they discovered upon their inspection was told you, but not pushed on you.

Judith

2 de oct. de 2014

Service staff were very cordial. Happy I made an apt in advance because the Service Dept was very busy & my apt time was honored.

James

1 de oct. de 2014

Even though I had no appointment the service department took care of my car's problem. And I was in and out in about an hour.Thank You for your prompt service.

Jonathan

1 de oct. de 2014

I am very happy I chose Webb. Patrick was the best and most informative salesperson I could have wished for. Very happy with the purchase all around! Thanks again!

Pauline

30 de sep. de 2014

The check in time was a little long but it was Monday and there were quite a few cars in for service that day so it's understandable. Once I was waited on, things went quickly, the service rep was very nice/polite, and I was able to get a ride home. The car was done earlier than I expected which was a nice surprise and I was able to use my 15% service discount. Overall was very pleased with my experience at Webb Chevy.....

JEANETTEMD

29 de sep. de 2014

I was helped by PATRICK Hertz as well JERRY Roberts, they treated my Husband and I like Family, They not only got the best deal for us but they really listen to our wants and needs, we have a little one and a safe car was the first thing in our minds and that is exactly what we got. I couldn't ask for a better customer service plus the location was very clean. The one thing I love was the kiddie Room with Toys and books, so while the parent are busy with the paper work, they have a peace in mind knowing that the child or children are also busy with toys and or books. I really Appreciate everything that you have Done for my Family Jerry Thank you so very Much. God Bless You and Your Family.

Rose Henry

25 de sep. de 2014

Miguel Morales was a surberb salesman he will make sure that you are very satisfied before you leave the dealership, if this was also a realtor than I would buy a home from there that's how happy I am about my new vehicle. I would recommend friends and family to webb chevy and tell them to talk to miguel morales.

Michele

19 de sep. de 2014

Tony Ortiz has a great attitude and explained everything being done to my car thoroughly before the work was performed. He kept me updated on my vehicle and I feel he has genuine concern for customers.

Jose

16 de sep. de 2014

We went to webb chevy and not only bought a new equinox, but in less than two weeks went back and got another. This happens only when Miguel Morales is the one helping you! I already told friends if they ever need a car to go see him.

cressy lopez

16 de sep. de 2014

I went to a dealer looking for a pre owned car,but they made it seemed it would be easier to just keep my old truck I had, luckily on my way back home I saw the webb chevy dealer.We walked in and had the fortune to meet Miguel Morales. He was awesome from the beginning,made us feel comfortable, he knew just what we needed and was more than eager to help us. We went home with a new chevy equinox.I will definitely recommend him with friends and family!!

Mike Moyer

11 de sep. de 2014

I recently had occasion to purchase a new Malibu at Webb Chevy, Oak Lawn. Tyler was the salesman with whom I dealt. My wife and I found him to be extremely knowledgeable and interested in our needs. I've been a customer at Webb Chevy for many years and, I must say, dealing with Tyler has been the most pleasant buying experience I've had so far.

Kimberly

8 de sep. de 2014

I was a little upset that I had to wait a week for a safety recall on my car that was supposed to take a little over 10 hours to fix. I would rather have the repairs done correctly that quickly, a 3 day job took for day longer. I understand there was a weekend and a holiday. My service advisor was great. He called me daily to give me the status of my repair.

Dave and Dorothy N.

8 de sep. de 2014

We called ahead and talked with Shannon to let her know what we were looking for. Tammy met us when we arrived and introduced us to our salesman Miguel Morales who had already lined up vehicles for us to look at. we saw the one we liked and met with the sales manager John D. and made the decision to purchase. It was quick and pleasent esperience. Miguel was very attentive and had a geat personality and knowledge of the vehicle and explained everything. Glad we went to Webb on 95th in Oak Lawn.

Cesar

4 de sep. de 2014

We had a great experience with services attendant he was very helpful. Scott was very professional since we called him about our problem and during the service he provided for us.

Gabriela

4 de sep. de 2014

I always receive an amazing service and my car gets washed. Am almost always escorted to my car when the service has been completed. They always greet me with a smile and when I leave they tell me to have a nice day. I been going there for about 5 years.

Melissa

2 de sep. de 2014

Very satisfied. Had the pleasure of Al Sanchez helping my husband and I. He is very professional, patient and answered all our questions. He knows exactly what he is doing!!!! He has very high skills. I would definitely go back to him and recommend him to everyone. Thank you Al Sanchez for your help.

Tina

2 de sep. de 2014

I came to get an oil change and tire rotation. In approximately, one hour, I was called to come get my vehicle. Shocked at the timing. They told me, about an hour. And it was right on point. And my vehicle had been washed. I couldnt ask for better service. Definitely a change for the better.

Theia

1 de sep. de 2014

Louis was very patient along with the finance department. They worked hard to get us into a new car at a price we could afford.

Mary Jane

30 de ago. de 2014

We had an excellent experience when tying to find a reliable car for my son. Wilfredo was excellent, very professional and polite. It was truely a pleasant experience and thank both Wilfedo & John for an easy process.

Narcedalia Sanchez

30 de ago. de 2014

We went in to purchase a car around February and my salesperson was Jorge Guzman. What an amazing experience to work with him. Very knowledgeable, respectful, patient and informative. Due to that excellent customer service I decided I will purchase my car there. So I did leave with a 2013 Chevy Sonic. Love my car and love his excellent service. After that experience my son was looking for a car and I referred him of course to Jorge. My son again left very pleased with a great car and again excellent customer service from Jorge. I will refer anyone to go and see him. I appreciate not being rushed and all the patience and information he provided. You truly have an asset to your team. Narcedalia Sanchez

Monica

30 de ago. de 2014

I had the best car buying experience ever with Tony. I thank him for all his help and really working with me to buy my new Malibu. Thanks Tony!

Marsha Childs

26 de ago. de 2014

I must say I've had nothing but great experiences shopping for vehicles at Webb Chevy ! It's all due to my sales rep Gerard Laud, yes that's right I did say my sales rep! Gerard has went beyond the call of duty with outstanding service! He's always displayed extreme professionalism & kindness while trying to close the deal on purchasing a new Chevy ! That is the reason I've recommended him to so many of my friends who we're considering buying a Chevy. There should be more sales reps like Gerard, someone that you still have a smile for them even when the deal doesn't go through! It's people like Gerard that makes this world a better place, thank you Webb Chevy for having such great sales rep!

Tanessia R.

25 de ago. de 2014

I bought a 2013 Chevy Malibu. Chris was awesome! He worked his tale off for me. He made sure I got what I wanted. I took my car in for service and I didnt even wait that long. Chris and the other staff greeted me and made me feel welcome. I would highly recommend Webb Chevy in Oak Lawn, IL.

Louise Pruitt

25 de ago. de 2014

Chris Irving of Webb Chevy made a believer out of me. I told him that I wanted everything in my new car that I had in my old car even down to the monthly payment. I was very satisfied when I left the dealership. So satisfied that my family has bought seven cars from him within the last 2 years. Great customer service.

Randall

23 de ago. de 2014

I will deal only with Toni in service. He takes good care of me when I come in. Thank You Toni.

Shannon

12 de ago. de 2014

I have nothing bad to say. The guys at Webb Chevy were very helpful and very patient. I would definitely recommend my family and friends there.

Linda

2 de ago. de 2014

Service personnel is knowledgeable, concerned and welcoming! I have never encountered any problems when my vehicle is being serviced. They come highly recommended!

Brian

1 de ago. de 2014

The work that was done was done well, but hard to tell because it was a recall that I had no issues with. My one complaint is that the parts department told me that all of my parts were in for both recalls, but they were not. Now I will have to come back again for the second recall for my power steering.

Richard

23 de jul. de 2014

I came in for an oil change, and I had an appointment for 645pm, but my schedule changed again, so I came in around 11am. They got me in right away, and I did have to wait a little longer, but I expected that since I was basically was a walk in. I still feel like they did a speedy job, and as usual, they were very courteous. I believe Chris was the service associate that helped me. I feel that the service team is always accomodating and are the reason I keep coming back.

Laurian

21 de jul. de 2014

Since I purchased my car at Webb they have done excellent service work on my car. The service was prompt and efficient.

David

12 de jul. de 2014

Tony Ortiz was the best. The guy knows his stuff and works very hard to satisfy the customers. ( And he enjoys his work too!)

Rochelle

7 de jul. de 2014

I actually enjoy coming to this dealership for service. The waiting area is the best and the staff are the most friendliest and courteous even in the midst of chaos when they are super busy.

Carmelo

4 de jul. de 2014

the salesman Wilfredo Cruz answer all of our questions about buying a new car he was very professional and it took his time with me and my wife I will refer anybody buying a new and used car to the dealer and the salesman Wilfredo Cruz.

Victor

3 de jul. de 2014

Thanks Brace for the great department in which with no doubt has offered me such excellent service for the past few years! Keep up the good work! !!!!

Rasheedah

30 de jun. de 2014

I received speedy service. My car was ready a day before my appointment......I do have a concern about a recall that is showing for my car but I was told I didn't have a recall. kind of confused

Melba

30 de jun. de 2014

I like the friendly customer service, clean washrooms, comfortable waiting room and transportation service !!! I can get drop off and still make it to work, without having to wait on someone to pick me up. Keep up the good work !!!

Linda

28 de jun. de 2014

Staff is very courteous and friendly and the feeling of being welcome to your dealership is great. I am impressed with the service dept. as I have had to used the services at WEBB. I've been a longtime customer of WEBB and will continued to do business with your establishment. I was unsatisfied with the HHR purchase about a year and a half ago but am satisfied with the purchase of my new Sonic. Thank you for your overall services.

Amanda

26 de jun. de 2014

Where to start... Right away, walking into the facility you are welcomed and in no way feel pressured to buy or attacked by several sales people like at others car facilities. Gerard was the person who helped my Husband and I. We were trading in for a larger car and had some specifics we were looking for. He listened to all of our wants and made the experience very easy and comfortable for us. The process was quick and painless. Its safe to say we will only be buying from this location again! Also, Gerard is definitely recommended! He was wonderful!

Diane

26 de jun. de 2014

We were fortunate to get such a caring and considerate salesman. Gerard Laud worked very diligently to get us the best possible deal and to literally make my daughter's day. She was so excited not only to get a new car but to have her name listed as co-owner was a huge step for her. Since acquiring her new Chevy Malibu, my daughter(Briana) hasn't spent more than 8 hours away from it. All of her friends and co-workers are quite taken with the car. My daughter even jokes about starting a club with her girlfriends who purchase Malibus. She will call them the Malibu Barbies. (As for me, I am happy that our experience at Webb Chevy was enlightening as well as productive. We are happy customers.

Patricia

25 de jun. de 2014

I had two things done and the wait was not very long. Roberto explain what they would do to my car. He is very helpful.I also had coupons, thanks Webb Chevy.

Luis

25 de jun. de 2014

Chris Irving gave me amazing client service. It was my 1st car buying experience and he exceeded beyond my expectations!

Robert

19 de jun. de 2014

your staff solved the problem of the engine light problem, but did not find the problem of why the my truck chokes when I try to apply more power, my truck still runs bad the same way when I brought the truck in on this past Friday. I'm wondering if could be the fuel injection, tune-up I don't know. I need to arrange to bring my truck back in to be checked out.

Yvette

21 de may. de 2014

I'm always satisfied with my services at Webb. I had a scheduled appointment and was taken care of quickly. My wait time was as expected. Additional services were recommended but not forced. When I leave Webb, I am never disappointed.

Regina

21 de may. de 2014

I was there in your service department to have my power windows repaired. The part had to be ordered. Scott was very helpful and informative as was Mitch. Mitch would be an excellent salesperson I will soon be in the market for a new vehicle. I was not considering a Chevy, but after my discussion with Mitch, I am seriously considering either the Equinox or the Impala.

Cassandra

20 de may. de 2014

This experience was 10 times better than the last one. The customer service rep was friendly, quick, and no appointment was needed!!!

Richard

17 de may. de 2014

Roberto was very friendly as he always is. Made sure everything was taken care of checked for any recalls and explained what was done when my car was ready. Not everyone there does that. Thank you...

Stacy

14 de may. de 2014

love the fact that I don't have to worry about finding a way home, they offer local pick up service for me, which relieves a lot of stress

Anthony

14 de may. de 2014

Roberto Mendoza was excellent in my first visit to your service department. I hope that all your employees have the same professionalism & are just as courtesy as he was. I definitely will continue my business with you.

Tamara

13 de may. de 2014

At the time I arrived the check in area seemed to be really busy and Josh was alone, but Brace, the Service Manager stepped out his office and helped out where he was needed.He promised me a wait time that was almost accurate.

Patricia

9 de may. de 2014

My service advisor Robert Mendoza is always professional and a great help when ever my husband and I visit Webb Chevorlet

Anthony

9 de may. de 2014

The salesman Gerard Laud was very helpful and knowledgeable about the Silverado I was interested in. He was very courteous, professional and seem to be honest.

Timothy

7 de may. de 2014

My Service writer was Michael Pirelli and he was great!He worked with my schedule to accommodate me and had my service completed in less time than I expected.I have been a GM owner my whole life and will continue to be because of the A+ service I receive from people like him.Thanks! Tim Thomas-

Kyle

4 de may. de 2014

One thing that I like about Webb Chevy is that the staff is very personable and remembers who you are when you come in the store. I usually have a good experience, which makes me consistently choose Webb Chevy when I need my car serviced. However, in this particular visit, the only frustration that I had was that the service department ended up taking over 2 hours to do an oil change & tire rotation on my car. When I brought the car in, they initially told me it would only take an hour. While extended wait times can be expected, I'd strongly prefer to have my car done in less time.

Antonio

4 de may. de 2014

My experience at the dealership was good. My father made a deal the day before, so when I came in the next day to purchase the car the whole process went smooth and easy. The salesman that we worked with was great and presented the best customer service.

Fredri

3 de may. de 2014

On my recent visit, it was more chaotic than usual, I waited at the counter over 10 minutes before I could get anyone's attention that I was standing there, someones keys were lost they explained that there were no porters and a new car shipment had recently arrived, a couple of customers couldn't locate their cars after maintenance and it took over 2 hours for my oil change

Dan

3 de may. de 2014

As usual, great service. I was informed about the progress of the repairs and advised about potential problems and the cost estimate of all work performed.

Jerry

1 de may. de 2014

I was at your shop to have some work done on a recall on my 2014 Impala.Scott took care of the paper work in a very timely and professional manner.The car was finished in less time than had been estaimated.The mechanic came to me and explained what work he had done.I was very pleased.

Tonya

1 de may. de 2014

My experience at your dealership was quit refreshing. Scott L.was very attentive & professional(great customer service). Thank you for the courteous environment displayed by the Webb Chevy team at all times:-)

Luther

30 de abr. de 2014

The visit was good, but it appears that the agents were trying to get more money than was estimated when I spoke on the phone a day before and that cause me to be a little cautious on servicing my vehicle there or recommending a friend.

Angela

29 de abr. de 2014

My experience was good except my appointment was at 8 and I arrive there about 8:15 due to rainy weather conditions. The rep that assisted set expectation for 1 1/2 hrs for an oil change with an appointment. Although I didn't wait that long setting that kind of expectation was a turn off. Other than that all else was good.

Patricia

25 de abr. de 2014

One problem is when they come to the waiting area, could they take the person aside, so others can't hear their business. Other than that Roberto is very helpful in explaining issues with my car. Webb is okay with me.

Julie

25 de abr. de 2014

I am satisfied with the service but I don't like having to wait so long for an oil change when I have an appointment.

Sandra

23 de abr. de 2014

I was greeted cordially I explained my reason for coming and everything was taken care of in a reasonable length of time.

Ronald

22 de abr. de 2014

The staff and crew at Webb Chevrolet took care of me and my Corvette and got me in and out the door in record time. Aaron is so very very knowledgeable about the Corvette and always helpful with solving my problems and making great suggestions.

James

21 de abr. de 2014

Chris kept me informed all the way and they were able to complete a complex repair all in one day. Thank You Thank You Thank You

Shary Wesley

21 de abr. de 2014

Great experience for me. Loved my salesman, Tim you rock!!!

Alma

21 de abr. de 2014

It took way longer then what they said to get my oil change but I figured they got backed up because it was a Saturday. Got to see Gerard, the guy who sold me my first Sonic, and we caught up. Everyone there is always nice. I always recommend this place.

Stacey

20 de abr. de 2014

I called at the last minute and the service department still worked me in. I always have the best experience with this dealership.

Tonya

17 de abr. de 2014

Pretty good experience but I'm concerned that my power steering pump needs to replaced but did not get a clesr/concise response from technician.

Ashley

17 de abr. de 2014

My husband and I have worked with Al for years this time we had the pleasure of working with both Al and Tim this time and they made our car buying experience wonderful we love our Chevy team

Pamela

17 de abr. de 2014

Both Brandon in service and Roxy, the cashier, were very friendly and efficient. The car wash is a nice extra touch. Wait time was kept to a minimum. Clean bathroom and nice, bright, uncluttered waiting room area with coffee and snacks to ease your wait time. Only thing I would change is put signs up to make it easier to get to the service entrance if you are going west on 95th. And p.s.: thanks for making the survey shorter. The old ones were too long and nobody felt like going through those-too time-consuming. This one's much better!

Dorothy

16 de abr. de 2014

I like the good work that is done on my car but just wish the prices were a little bit cheaper

Thomas

12 de abr. de 2014

everyone was very nice. Needed servicing explained and servicing was done in a reasonable amount of time . everything done was explained thoroughly and next due servicing was noted. in all, a very good experience

Robert

11 de abr. de 2014

From my initial point of contact with Ms. Linda, the Receptionist/Administrative Assistant at Webb Chevrolet of Plainfield, I was duly impressed with the high level of professionalism that obviously distinguishes this dealership. Graciousness, courtesy, and competence are attributes that I perceived in the conversation that Ms. Linda and I shared. After having explained that I needed to schedule an oil change and tire rotation, Ms. Linda connected me to Service Director Mr. Michael Pirelli, who also revealed much kindness. Mr. Pirelli advised me to take the vehicle to the service department that very afternoon. Additionally, it was especially encouraging and noteworthy to discern Mr. Pirelli's willingness to "go that extra mile" and offer other options in the event that I would not have been able to make the first appointment which he had suggested. When I arrived at the garage doors for the appointment, Mr. Pirelli introduced himself and proceeded to explain concisely and clearly directions about where to go plus a few other notable facts (pertaining to waiting time; a reminder of the feature that the purchase of the 2014 Cruze includes free maintenance; suggestions for having both interior and exterior details performed at local businesses; etc.). Mr. Pirelli conducted himself with leadership expertise: I observed how effectively he communicated with the Mechanics. While sipping free coffee in the waiting room (a nice amenity/perk) and making a few phone calls, I felt comfortable and secure. Joyful memories surfaced into my mind as I recollected the day that I bought the Cruze and had gone out on the road for my first test drive with Mr. Greg Stern, the former Sales Representative. It seemed that I could not have had a more altogether comfortable and positive experience at Webb Chevrolet in Plainfield on that day of being serviced so extremely well. Kudos to each and every employee whom I encountered and who provided assistance in an authentically exemplary manner.

Barbara

8 de abr. de 2014

Phil was really great in telling me what would be done. Luckily my car didn't need any additional work done.

Edvinna

5 de abr. de 2014

My experience at your dealership was very pleasant, clean, comfortable, and the smiling face of the employees that I came in contact with is always a pleasure! Thanks

Ray

4 de abr. de 2014

I WASNT QUOTED THE RIGHT PRICE BUT THEY STRAIGHTENED IT OUT. THANK YOU. SPECIAL THANKS TO MY SERVICE ADVISOR BRANDON.

Valerie

4 de abr. de 2014

My sales person Tony was the best. He was very professional and efficient. I felt like he was really taking care of me. He answered by questions and was quite patient with me. If all your sales reps are like Tony then I imagine WEBB is doing great in the customer service category. The finance person who work with me was also great. Both Tony and the finance guy gave great customer service making my experience wonderful and exciting.

Thelma

28 de mar. de 2014

everyone was very nice and cheerful people to business eith I bought my car at Currie Chevy, but i live on 97th and Throop st Currie was nice and pleaseant also but they are far across town Webb Chevy is right up the street much closer. I thank you for servicing my car.

Darlene

26 de mar. de 2014

The wait was not very long and my questions were answered with a smile. That's the way the public should be served. Thank you

Christina

26 de mar. de 2014

Great, I was treated great, felt like my needs were heard and followed through on. Tyler my salesman was great, patient, and extremely helpful throughout the process. He was also very knowledgeable of the auto I purchased which was a 2014 equinox. Would definitely come back again.

Jaquelyn

21 de mar. de 2014

Scott was my service tech. He was knowledgeable, professional and courteous. He gave me the service recommendations for my car. I am very pleased with the service at Webb Chevy.

Mark

21 de mar. de 2014

Since I have trouble dropping off my car before 3 pm, I reserved a car from enterprise. It took less than an hour to change the radio so I was able to cancel the rental car. That saved me the expense of the rental. The only problem is I lost the free trial of XM. But that's ok because I already declined the XM service any way. Thanks for the speedy service.

Laverne

19 de mar. de 2014

I was treated with professinalism, courtesy, and felt completely satisfied. Everything was explained to me and my questions were all answered. I love my new Cruze. LaVerne M. Jaros

Karen

19 de mar. de 2014

Please tell the people who schedule appointments not to give a length of time a person will be waiting for their car to be done. I decided to wait for my oil change---I was told 45min lol---2 hours later I got my car. NOT COOL

Mary

16 de mar. de 2014

The only issue I had was that they failed to protect my car mats during service. When I got my car back, the front mats in my car were very dirty. I understand that they were backed up due to the power outage; however, they could have taken just a little more time to make sure that the mats were covered.

David

13 de mar. de 2014

my service tech Scott was excellent at pinpointing the problem with my vehicle and getting the problem resolved and fixed immediately..

Stewart

12 de mar. de 2014

the experience was great I would by 10 cars from them, they are the best,in all the years of buying cars no body beats these guys, they know what they are doing,i will be buying all my cars from them ,my hat is off to these guys,

Barbara

12 de mar. de 2014

the wait time was not bad at all. your tv was on one of my favorite stations . I had magazine to look at. the service guys were great .and my sale guy walk right pass me and spoke to me like it was yesterday and I bought my car in July . this dealership is so amazing LOT'S OF LOVE.

Denise

10 de mar. de 2014

I was very happy with my service person; he explained what he had to do and then he called me back with the bad new the the company i brough the warrent did not covered what i needed.

Tina

9 de mar. de 2014

My experience was excellent great customer service and I wasn't there my whole day I was very impressed about that

Tina

6 de mar. de 2014

Well, I really had no intentions on purchasing a vehicle on the day that I came in to Webb. I honestly didnt think Webb could help me or do anything for me. However, the salesmen were able to give me an offer I could not refuse. They made every accomodation possible. I am very happy with my decision and purchase. So, thanks a lot.

Joseph

6 de mar. de 2014

This was the best experience because Scott L. took the customer needs into consideration. I wish the car would have been washed, but I understand that I had a late appointment and the shop was extremely busy. But overall service was excellent.

Lorraine

6 de mar. de 2014

Rep made me feel that my car was important customer service was excellent, Wait time was not bad even though we had bad weather. facility was clean and neat, all reps were pleasant.

Camille

3 de mar. de 2014

I had a great experience buying a Chevy Cruze from Webb Chevy in Oak Lawn, IL. My sales person was Brent. He was very friendly, knowledgeable, and helpful. I would highly recommend this dealership to someone purchasing a vehicle.

Rebecca

3 de mar. de 2014

This was my first and only visit to your dealership due to an unexpected flat tire on my way home from a work conference in Chicago. The dealership is very clean and was extremely busy. While my needs were taken seriously, I would have liked to have been on the road a little sooner. Upon arriving at the service department at 3 pm, I was informed I would be "worked in since I did not have an appointment". I realize that the shop was busy and that others had appts, but it was a little frustrating as someone stranded several hours from home. Roadside assistance set up the tow truck and advised me of your location for service. In addition, when I arrived I informed the desk person that my car had a flat tire that would need to be replaced because I already knew that my Malibu did not come with a spare; after it was inspected at 530 pm, I was asked if I wanted to have them install my spare or just replace the tire. Seriously? My thoughts were why did I even speak with the desk person if they were not going to relay the intial information to the service technician. Other than that, everyone was extremely pleasant and I was on the road by 615 pm.

Allison

23 de feb. de 2014

Staff was very helpful. My car was fixed in a reasonable amount of time, and I did not have to wait long at all.

Donna

8 de feb. de 2014

We felt welcomed, no major pressure, good test drive, the negotiating wasn't too painful and we are happy with the deal. The car had everything we wanted expect the turbo engine. Only negative was the long wait for the finance guy which seems to be a universal problem with car dealerships. We did not require financing so think there could be a faster way to finish the purchase.

David

8 de feb. de 2014

They Webb tech's did very well in servicing my car but GM does not have clear and positive resolutions for my car's problems. Both Tony and Karl have been very supportive in trying to correct these problems.

Jo

6 de feb. de 2014

Always go to your dealership, always have a great experience when I visit:). Very happy customer I am. Thanks for the excellent customer service.

Marissa

24 de ene. de 2014

Took a month to fix my car, but it was under warrenty so can't complain. But, a brand new car should not have been broken in the first place; Webb Chevy did all they could do to accomodate. Thanks.

Bridget

22 de ene. de 2014

Had a great experience purchasing the car. However when I took it back to have the heated seats installed my windshield was cracked in during the trip from the sub contractor to the dealer. The dealer replaced the windshield but I spent a fortune on gas with the loaner I was given.

Isela

6 de ene. de 2014

I was very impressed with the service at your dealership . My car was fixed the same day . The service writer was very knowledgable and helpful. I am extremely happy with the service and my car is running great ! :)

Althea Billins

22 de oct. de 2013

I highly recommend Webb Chevy as a dealership and for repairs. Scott Lanka always takes great care of me when I come to the service department. The customer service at Webb is wonderful.

Tried, Tested and Satisfied

9 de oct. de 2013

I like that you go the extra mile and that you know what real customer service is ...keep up the good work.

VPoluha

8 de oct. de 2013

The staff at Webb Chevy are great! They go the extra mile in helping the customer find the perfect vehicle!

Jeff Skimel

2 de oct. de 2013

Upon entering the dealership, we were promptly & enthusiastically greeted by Salesman Gerard Laud. We indicated interest in the new Chevrolet Volt, and the sale proceeded from there. Mr. Laud was sufficiently knowledgable regarding the Volt, and his thorough answers to our many technically challenging questions led to a sale that afternoon of 08.31.2013. I highly recommend Gerard for anyone seeking to purchase a vehicle.

V. Poluha

25 de sep. de 2013

Shaun in the service department was extremely helpful when it came to answering all my Traverse repair questions. They work efficiently and deliver great service! I am always happy with my experience at Webb Chevy! V. Poluha

The Avalos family

24 de sep. de 2013

Gerard is defiantly your go to person at Webb Chevy. On a scale of one through ten, I give him a Ten Plus. Gerard demonstrated outstanding customer services skills, he performed his job with great quality and in an ethical manner. Gerard also demonstrated behavior that reflects well on Webb Chevy, he is friendly, professional, and promptly responded to meet all deadlines. My husband and I walked in with a wish list and Gerard somehow made it happen. I highly recommend Webb Chevy as your go to place for a vehicle. I dont give out recommendation often, however, Webb Chevy made buying a vehicle a wonderful experience worth sharing with everyone. Thank you for your Professionalism to everyone at Webb Chevy. Sincerely, A&V Avalos

Stacy

17 de sep. de 2013

kept me informed of how things were going with the progress of my car and even pick me up at home when my car was done and they were prompt and the porter who came and got me was very polite

Rodney B

1 de sep. de 2013

A gentleman walked up to me while in the showroom waiting on my car for service. In a very sincere and New Jersey accent he asked could he assist me.( Four years stationed on a Naval Base in New Jersey is how I knew the accent) I told him that my car was in for service and that I was just looking, he then proceeded to talk cars with me and went to see my car 2013 427 Corvette. He returned and congratulated me on my choice of car. I later asked a salesman who the gentleman was. The salesman responded that he was related to the owner possibly nephew and that he was there conducting business. I could clearly see that the gentleman was busy but he took the time to stop and ensure that I was taken care of. Mr. Webb many times our relatives do not understand the value of hard work and customer service but clearly this relative does. I congratulate you on a great team. THE WHOLE TOWN IS TALKING!

Ripped off and disgusted

22 de ago. de 2013

I bought my HHR at Webb, and my mother bought a used car for her business there about a year later. I thought I trusted them, but I recently discovered that the paperwork that I signed and what my mother signed is FAR different than what we were told. The length of financing was different, interest rates were different, we were charged for things we shouldn't have been, etc. I was perplexed on how it could have happened, as we signed the paperwork, but after some inquiring and digging and a little help from social media, I met a former employee of Webb that told me how they did it. So I urge everyone - make sure the forms you are signing are filled out BEFORE you sign them. Don't let ANY forms go through a printer after you sign! They are changing the terms on you when they do that! Bring the papers home and look them over again with a fine tooth comb. Re-read EVERYTHING and write down EVERY dollar amount you agreed to at the Sales persons desk. Ask the sales person to initial and date those notes and make sure what you are TOLD is what is on the forms. They will rip you off if you look away for one second! And Jackie Webb will tell you she will call you back and help you, but don't hold your breath unless you like the color blue.

A. Harris

21 de ago. de 2013

Scott, my service provider, was very prompt and professional. He was able to service my car in a timely manner. The Webb team is great.

MikeM

7 de ago. de 2013

I was treated extremely well by my Sales Associate, Willfredo Cruz. He explained each and every step of the process. He then explained all the features of our new car with a hands-on demo.The rest of the Webb Chevy team was very helpful in going through the process of actually getting us into the vehicle and driving away, proud owners of a new Chevy Malibu.

QBCJ

6 de ago. de 2013

Gerard is the best! I recently went with in year to upgrade my vehicle and he always made sure that he had my best interest. He made sure I received a great rate and a car that fit my budget and can also be stylish. Gerard takes his time with you and never felt rush. He has great customer service! Next time you stop in personally ask for him. He is the best! Thank you Gerard!

Nydia

18 de jul. de 2013

We Purchased our Chevy Equinox here and Loved the salesman who was Seth, He seemed very honest. He was new and really trying, we knew what we wanted and another salesman came to help him with our deal, all went good and we agreed that we would later get the luggage rack and Fog lights.. we have gone back and were told no they were not available you either got them when you bought the car or you lose.. ALSO when we did the paper work Joe the finance man told me he was going to get my husband a lower rate but offices were closed and he would call Monday.. well that hasn't been done. I left Joe many phone messages and still 3/17 no call back on that I just believe - your word has to be good as gold to keep people coming back

Tamara Mixon

10 de jul. de 2013

Although, I'd already received a call from Jackie Webb, my revisit with Rudolfo was ideal. He was very attentive, apologetic and extremely understanding and courteous. I was satisfied and I felt like he listened to my problem and executed accordingly. He is definitely an asset to the company.

JBIRD1268

17 de jun. de 2013

The wait was way too long but worth fixing my problem. Rudy in the service department even had someone take me to get something to eat while I waited on my car.

Barbara Cox

11 de jun. de 2013

I bought our Chevy Traverse back in October 2012. Our salesman was Gerar Laud. He is a fine young man. Every time I have any questions, he goes above & beyond to answer them & help me. He truly is an asset to Webb Chevy.

Jay Hollis

9 de jun. de 2013

The wait was long but it was worth it in regards to my car being checked out.

Yessy Cooper

23 de may. de 2013

Just wanted to share my buying experience at Webb Chevy. As I walked into the showroom I was greeted by Gerard. From the moment I walked in it was all about what I was looking for. Gerard was a very personable and attentive to exactly what I wanted, and the budget I was wanting to stay in. I ended up with a SUV 2013 Equinox champagne in color. My experience at the dealership was like no other. I was hesitant of going because of my past experience at other dealers. The process went so fast that I was surprised I was out the door and on my way out in records time. Gerard made sure before I left with my new vehicle I was educated on all the features my new SUV had to offer. I will definitely recommend going to see Gerard to all my friends and family members that may be in the market for a new vehicle. You will not be let down

R Schultz

19 de may. de 2013

Very pleasant, service-centered staff focused on serving customer needs--very responsive--I arrived 1/2 hr early for appointment and they didn't make me wait--I was checked in for service immediately & I especially appreciated the pre-service customer interview with Brace Woolsey who was very attentive & made me feel like a valued customer

Kevin

18 de may. de 2013

Its been a Week since i purchased my new 2013 Chevy Malibu and i couldn't be happier. My experience with Webb Chevy was excellent from the moment i entered the door. It began as i was greeted in a friendly manner by a gentlemen named Bob who helped me find the salesman i had intended to work with. I read reviews on Cars.com about a sales representative named Gerard Laud and immediately asked for his expertise. My previous vehicle was a 2004 VW Passat purchased at the VW dealership which was a complete nightmare. The salesman i worked with at VW didn't show much regard for me as a person. I was pretty much treated as an object and he was just trying to make a sale ( if i can dig up his name ill post it on here). Working with Gerard at Webb Chevy was the complete opposite. From the moment i shook his hand i felt that he truly cared about me making a purchase that i was happy with. We started looking at the selection of Malibus Webb Chevy had which was roughly 30 models at the time. Gerard showed be a beautiful metallic black 2LT Malibu and we went for a test drive. I loved it. The whole time i spent looking for the right vehicle Gerard supplied me with all the information about the vehicle i could ask for and more. I never felt pressured or obligated to make the purchase he was more concerned with getting me the car that i was going to enjoy the most. He understood that i was there to first find a car that i really liked and then talk about the financing and purchasing. When we were on the lot we were just two guys talking cars. When we moved inside to his office he was a genuinely honest salesman. This was the ideal car buying experience. Thanks Webb Chevy.

Theresa

16 de may. de 2013

I purchased a 2013 Chevy Cruze a few months ago from Webb Chevy. Gerard Laud was my Sales Representative. He made me feel very comfortable and helped me to make my decision. I brought my car in today for the Environmental Paint Protection. Gerard arranged a time for me and he took care of all the details. I met him at the Dealership and he explained what was going to be done to my car. He took the time to drive me home and had my car delivered to my home when it was done. He was extremely helpful. He has assured me that I can contact him directly with any issues or questions that I may have with my new car. He wasn't just concerned about the sale of the car. He is concerned that I have a good experience owning this car. I appreciate his follow up with me. Please look him up if you are considering purchasing a new car.

NORMAN LUPESCU

14 de may. de 2013

Though Webb Chevy publically responded to my previous review (listed below) by saying they wish to "ameliorate the issue in hopes of moving our dealership in a more positive direction" NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM I contacted the sales manager, Jackie Webb, in hopes of resolving this matter and moving on. I got the same run around as before- unless I AND MY WIFE sign some document stating I and my family will never return to the dealership, they will not return my down payment. Again, I had already bought 5 cars from Webb over the past several years- & this is the way they treat a loyal, returning customer. I ask again- is this the type of company you want to do business with?? Norman Lupescu

Lue

6 de may. de 2013

I took my Equinox to Webb Chevy to have several problems fixed. The advisor - Roberto - took my concerns to the technician. He returned and told me that he needed to keep the truck for the work needed. He informed me that the majority of the work was covered under warranty and that a car would be provided my use while my truck was being repaired. He said that he would notify me when my truck is ready, and he did. I really appreciated having the car made available to me while my truck was being repaired.

Lizz

3 de may. de 2013

Chris Irving was outstanding! Everything I asked for, he tried his best to accommodate me. I am very pleased with my car.

Norman Lupescu

30 de abr. de 2013

My name is Norman Lupescu- this is not some anonymous rant...this review is based on what actually happened to me when I recently tried to purchase a new Tahoe from Webb Chevy. I & my family have bought 5 cars from Webb Chevy over the years. I found a Tahoe I was interested in- I thought I had a great deal from Webb, so I signed a contract & put money down. The very next day, I found a better deal at one of Webb's local competitors. I went back to Webb & asked them to match the price or cancel the deal. They refused to do either- & said they would keep my money. I treid to work it out with a store manager- rather than being reasonable about it, he publically yelled at my wife & I right in the middle of the store. We left- he told us never to come back. Webb now refuses to even service our other cars- & not just our cars, but they also refuse to service my kids cars (who had nothing to do with this). Is this the type of company you want to do business with?? I highly recommend you go elsewhere.

R Blisset

13 de abr. de 2013

Excellent sales and service team they worked in combination giving me a great experience during my new car purchase. Tony Hernandez in sales is a true professional my new Corvette was perfect I will be seeing them for my daughters new car for college soon.

Miss Crawford. automobile aicionado

12 de abr. de 2013

Workmanship is excellent. The teamwork is exceptional. The facilities are inviting. The atmosphere is hospitality at its best.

Shawn Clark

12 de abr. de 2013

The dealership and employees especially my salesman Wilfredo Cruz did everything they could to help me. They answered my questions, provided me detailed information about my options and my purchase. They were very nice, courteous, and helpful too.

Angie

8 de abr. de 2013

Great service in a timely manner. I actually thought my truck was going to be there for a couple of days but it was done in the same day

A. Harris

26 de ene. de 2013

I am very pleased with the purchase of my new 2013 Equinox. My SUV is an excellent value, stylish and a comfortable ride. Patrick Hertz is a very accommodating salesman. He got me what I wanted. John Poupa the Finance Manager was helpful with the auto loan. Also, I appreciate the rebate from GM Jerry Roberts. The entire staff was very courteous and helpful. I'm all smiles. Thank you Webb Chevy in Oak Lawn, IL.