Steve Frazier

27 de may. de 2021

Very helpful and professional! Bruce was outstanding! All my questions were answered and service was quick and timely. Bruce walked me around to deal with some issues with my car and even brought the service tech up to answer a question I had. Very customer friendly!

Roy Abbott

1 de sep. de 2021

I was pleasantly thrilled with the service I had at Wendall Ford at the Y on division in Northern Spokane. I was very pleased with the Service Advisor Bruce Warren. He made my visit a superior visit. He took precarious notes as to what I made my appointment for. He even offered to have my exterior part of the car washed. My car received people who have Pride in their job. My advice to Bruce Warren get that check up just as I got my cars check up. Do your Family Proud. Love you man.

Casey Curtis

21 de ago. de 2021

My recent visit was less than stellar. Not surprised though to be honest because I have yet to have a seamless experience with the service department. Subpar is a generous description. 1. I asked for the clicking noise coming from my front tire to be evaluated. The answer was "we didn't find anything." I don't think you looked. The clicking noise isn't normal and only happens on one wheel. Doesn't take a service tech to recognize something is wrong. I will Go elsewhere for an evaluation. 2. I asked for info on a remote start issue. Was told there is a known issue (some bulletin from Ford you had seen) but that your people didn't have time to look it up. 3. I was asked if I wanted a car wash. I should have said no. My car was dirtier when I picked it up than it was when I dropped it off. Water spots all over it. Don't worry, I paid to have it washed later. 4. My tech said he would follow up with me on 1 and 2 above. He hasn't, he won't, I'm not surprised. Your department just isn't good. And you don't seem to care. Unfortunate because the people are nice and kind.

Thomas Davis

19 de ago. de 2021

I could not say enough about the quality service received together pleasant surprise. I was expecting to be waiting a good part of the day and actually planned for the wait and to return at a later date for the interior detailing. Check in time was 8 am with a friendly good morning. At 11:30 am the Service Advisor came into the waiting area and said “my truck is ready to go”. Surprised YES. I stated we need to make an appointment to come back for the interior work. The reply was no need to “the truck is all done”. That they put two extra technicians to speed up the work. What can I say or do to show my sincere appreciation.

Jarrod Arnold

26 de sep. de 2021

I had the very best buying experience at Wendle Ford. Great sales guy Mitch Tracy very friendly and easy going just what I like. Ron Kaiser was phenomenal with the financing and getting me the very best deal. I would recommend anyone to come and buy there next Truck, Car or SUV from them. Just ask for Mitch and he will take care of you.