angiep

25 de may. de 2016

I've bought quite a few cars and this was by far the most enjoyable car buying experience ever. I was greeted by Charlie and he was nothing like a typical car salesman. He was friendly, laid back and personable. He let us look at the truck, offered to get the keys right away and then sat back and let us check out the vehicle by ourselves. Once we were done looking he explained the process to buy and said when we were ready to buy to come on back. No pressure! We came back later that day to see what trade-in value we could get. Raad took a quick look at my car and told me some of the things he saw as issues with it. It was late in the day so there wasn't time to actually work out a deal. Raad told me what I would need to bring in to sell my car and purchase the truck. I went home that night, did some additional research, applied for a loan online, gathered the documents and went back the next day. They let me test drive the car to make sure I liked it. I fell in love with the truck. It was awesome. Raad drove my car to make sure it ran well and to check it out more thoroughly. Raad explained why he was offering the amount for my car and all the things he'd have to fix to sell it. Given the things he found, his offer was very reasonable and I appreciated the honesty and openness. In less than an hour I left the dealership with a new truck. The buying process was fast, stress free and enjoyable. The truck was clean, well running and Raad & Charlie made sure every little detail was taken care of even down to the cup holder sticking a little bit. They fixed it before I left. If I ever have to buy another car again, West Coast Auto is where I'll make my first stop. These guys rock!

Theo

7 de abr. de 2016

My overall experience at this dealership has been phenomenal. I have been in the market for a used vehicle when my current vehicle began to show its age. Now I am very peculiar about the vehicles I purchase, so my intentions when I first looked around the lot were to not buy a car; just look. I met a gentleman named Raad, whom greeted me in the lot. He asked me about my personal tastes in cars and had a couple side conversations. He was very personable and I really enjoyed our conversation. Not once did he push a certain vehicle or sale. I thanked him for his time and left. Raad calls me a couple of weeks later to tell me that he found a proper vehicle for me. It was a white G37 sedan, fully loaded, gorgeous car. Definitely within my preferences for a vehicle but it just didnt give me the tingles so I thanked him for his patience and time, and left. I get a call about a week later to check out a BMW 3 series. Without much conversation, he handed me the keys and told me to take it out for a drive. Oh man did it put a grin on my face. This was the one. I had to have this BMW. I took a couple days after the test drive before I moved forward with any paperwork. What amazes me is how relaxed and casual the interaction was. He never pushed the car onto me. He waited until I realized I wanted the car before moving forward with the sale. How could I not want it? It was fully inspected, and detailed. It looked pristine; the car basically sold itself. The price was right and the paperwork was quick and painless. This is the first car I have purchased from a dealer, and I am certain that next time I need a vehicle, I'll just call Raad! Thanks buddy!!

AJ

3 de abr. de 2016

Over the past several years, I have purchased three cars from West Coast Auto Sales. I have been extremely happy with the cars and the customer service. West Coast Auto Sales, has a good selection of used cars. I would highly recommend West Coast Auto Sales to anyone looking to purchase a car. All the sales staff are friendly and highly experienced, especially the sales Manager (Raad). I am very happy that I stopped at West Coast Auto Sales. I want to thank you Raad for great customer service, friendly atmosphere, and great buying experience.

Mary

16 de feb. de 2016

Over all great customer service, very friendly, very helpful, answered any and all questions, and even though I have bad credit they still helped me and that was the best part.

Timothy B

30 de nov. de 2015

Purchased my 2005 Mitsubishi Outlander here and I couldn't be happier. I emailed the dealership inquiring about the vehicle; I was surprised I got a respond back quick. They suggested I send my credit info through their website, which makes the process easier when I go in to finalize the deal. I did, and in about an hour I got a call back from Moe saying I was approved. He gave me couple of different options over the phone and said we can talk further when we meet. I went down to their location, and I was immediately pleased with the way they served me. From sales to finance, the staff were really nice. The car itself was in such condition I did not see anywhere else. I committed to the vehicle and picked my financing options; the deal all together took less than an hour. I was out of there quick, they made the process easy and pleasing. I would definitely recommend this place. A+

sara naj

4 de jun. de 2014

Thanks to Vanessa and the knowledge she has about the cars at West Coast Auto Sales we are very happy customers who purchased a Lexus GS350. This company is top-notch in every way. Vanessa showed us the first car we wanted to look at but she was very adept at sensing what we really wanted by asking polite questions about our needs in a car. She was never overly "sales oriented" and always very professional during the whole transaction. I highly recommend asking for Venessa to help you. We went to another well known Lexus dealer close by this company and drove a similar car there and the salesperson was nowhere as knowledgeable about the resale vehicles as Vanessa. I cannot say enough good things about her ability to provide an experience in car buying that 99% of the time you will never experience. We have always dreaded car buying. As a matter of fact there are several times I made my husband go by himself because I hated the experience so much. Now we know where to go to get the car we are looking for at the price that is fair and honest with no pressure all the while providing YOU THE CUSTOMER with the best buying experience possible. Sam helped us finish up the transaction and again we were very pleased with the integrity and honesty of this company through the personal way that Sam dealt with our purchase. I say it is a company and not just a place to buy a car because this is one Auto Sales company that is unlike any dealership we have ever dealt with in Southern California. It is not a dealership and they are more like the best customer service you will ever get from a company that provides auto purchasing at the highest level. I don't mean expensive auto sales, I mean they put customer satisfaction first. Thank you to Vanessa, Sam and the whole crew at West Coast Auto Sales!

happy volvo owner

21 de nov. de 2012

I was very impressed and thrilled with this dealership. They made buying my volvo so easy and stress free. From test drive to pulling out of the lot in a car- it took an hour and a half. They were friendly & honest. ..

nacbrother

30 de dic. de 2011

Having done a lot of shopping for a car in California, I was especially impressed with the product and service of this dealer. Although this dealership was small, I found the perfect car. During the buying experience I observed the dedication and service of all who worked to make the customer happy. I felt like I can trust the dealer, Read, as well as I found that he could trust me. He did all that was promised to prepare the car for delivery and out me at ease that I was getting a good deal. Having shown my newly acquired Mercedes-Benz C230 (Supercharged) to others, I was assured that I bought a gem. The description in cars.com that got me looking here in the first place was thorough and all true. Just as was promised, everything, and I mean EVERYTHING, functions on this 12-year old car which runs like new. I am a very satisfied customer!