Randy Leverett

21 de sep. de 2021

This is just for my review on the service department. Today I went to my appointment at 9am to have 2 key fobs programmed I was quoted 195 for both key fob if they could be programmed by Bryan I agreed. After my wait my keys where done and Bryan had step out I went to pay and only one key could be programmed and mike said I had to pay for both even if one didn't work because of the time on the computer. Ok I can see that but that what I was told. Then I pay and leave starting down the hill at west hills dodge and noticed my hood wasn't even closed. Thanks for looking out for my safety.

Jeffrey Michael (Reverend)

4 de jun. de 2021

Update: still the closest dealer, and when a vehicle comes in on a tow truck, can't even do a quick diagnostic to see if it's fixable for a MONTH! Avoid this place at all costs!!! Absolutely horrendous service department!!! Horrible. It's only 1 star because 0 isn't an option. Brought out 2011 Grand Caravan in 4 times with brake problems and it still isn't fixed. On the 5th time they did NOTHING! They used the excuse that the issue could not be replicated. ARE YOU DEAF? They can hear it on Mars! Do Not go here!!!!!

Dick SHEDLEY

6 de jul. de 2021

The buying experience was great thanks to young Nick! Nick walked me through everything efficiently and quickly with no pressure. I wouldn't recommend getting any services unless you live close by. The service department is unwilling to work in the afternoon for some reason during posted hours.

Eve Root

30 de may. de 2021

We bought a new truck with West Hills Dodge. Our Salesman was Dallas Howell. Great customer service, great pricing compared to other dealerships, great deal on our trade-in, average time to finish all the paperwork. The truck was spotless clean & polished. Will be back for my next new vehicle and also will recommend.

Joe S

24 de ago. de 2021

I got a true car price and went to West Hills which is the True Car dealership for the area. They went over the car and gave me a price within $1000 of the True Car online price. They are a dealership so I expected they wouldn’t offer the full price. The big problem came when the said it would be 6 or maybe 8 weeks before they sent me the check for the car. I said this was crazy and asked the salesman to verify that. He came back and said it was company policy. I took my car and left and went to Carmax in Puyallup, they gave me $1500 more than West Hills offered and I walked out with a check in about 30 minutes. I don’t feel like anyone should do business with West Hills dealerships. They are not honest or reliable.