Tina

12 de mar. de 2016

We bought our 2014 Cherokee Sport at an awesome price from Mike Pupore last June. At first it all seemed to good to be true, which was the case. First off, they were so busy that it was crazy. It was the end of the month and a lot of promotions were ending. We are not from Detroit or a metropolitan area, so maybe this is how things are done in the city, but there was so little gas in the tank that the Low Fuel light was on when we got in to test drive it! I've not had that happen during a test drive before. I had never been to Dearborn before and did not want to get stranded somewhere because I ran out of fuel. I went back inside to ask if some more fuel could be added for a decent test drive. It took about 20 min or so for this. Not much fuel was added. I had talked to Mike on the phone and told him we were coming from 2 hrs away. I understand that some people may just pop in on a lark and test drive, and waste a dealership's gas. But I had had previous contact with Mike and even had to reschedule our trip because of a windshield replacement. This was a planned trip! Why would I want to drive 2 hrs and test drive the car for 10 min? There was a feature missing that I didn't see mentioned as included or not on the listing, and I almost walked away from it. Then I saw that the Jeep had a remote starter. That convinced me to buy it. Maybe I should have still walked away. I thought it drove a bit funny through the hectic stop and start traffic of Dearborn, but I figured I was being too picky. And we didn't have much gas so I drove back to the dealership. There was a problem alright! The tranny shifted weirdly, and it got worse as we drove it over the next few months. By December, Chrysler replaced it. I'm grateful. [This vehicle has a documented problem with the trannies, so beware if you're thinking of buying one. Not Westborn CDJR's fault, I know.] I suspect this was the reason it was traded in. My husband asked Mike if it took conventional or synthetic oil, and Mike told him conventional. It is not. The manual clearly calls for synthetic. In fact, it says if you can't use synthetic for some reason, you CAN use conventional, but to use synthetic at the very next oil change. Mike WAS very honest and forthright about how they price their internet listings. This I appreciate! The car had to be completely detailed. When we drove it the first time, it had just come in and was filthy! It looked like the family that bought it new lived in it! I had never seen a car in this condition during a test drive. I get that we drove it just two days after they got it. But when we picked it up the next week, it still needed more cleaning. I am still finding sticky crud in the vents and other stuff 8 months later! Yes, we got a great price. But for all the things I've listed, we better have! I still like the car, and am grateful to have a SUV again. But I have learned a lot from this purchasing experience. I'll probably shop closer to home next time. At least I'd be able to test drive a vehicle for a day around our area, to fully test it. I'll just pony up a bit more cash. Don't know if paying less is worth what we went through. And I learned to be very explicit with future salespeople that the vehicle is to be titled in both of our names. This is my vehicle but only my husband's name is on it, which means I need to have him sign a POA for the license bureau every year to renew my tags, as he will not be doing this for me. I don't know at what point asking us whose name it was to be in was missed. Seeing how busy they were when we were there and from other reviews, it appears Westborn CDJR simply doesn't have enough employees to provide wonderful customer service at all times. Too bad, with their great prices.

Alex F

22 de feb. de 2016

I have worked with Scott and Andy twice now in the past 2 years. I have leased 2 Jeeps from Westborn and both experiences have been extremely quick and easy. I had called Scott as the end of my lease (on my Jeep Patriot) was approaching to let him know that I was looking to lease a Jeep Grand Cherokee sometime soon. I was not quite ready to purchase yet, but I had done some research and knew exactly which trim level I was interested in. They did not have this exact vehicle on their lot at the time, but Scott let me know that he would do some research and to call him when I was ready to come in. About a week later, Scott called me and let me know that the exact vehicle I was interested in had just been delivered to their lot and that he would hold it for me. I was able to email Scott all of my information and negotiate price that day. Scott and Andy really worked with me to get me the price I wanted. When I arrived at the dealership that evening, the car was waiting out front and Scott had all of my paperwork completed. Scott took me outside to show me all of the features of the vehicle and answered any questions I had. I was in and out with my brand new car in less than 30 minutes. Their service department also does a great job. Whenever I bring my car in for an oil change I am in and out very quickly and my car is clean and tidy. The dealership has also been completely renovated recently and has beautiful accommodations. I drive about 30 minutes to Westborn when there are plenty of other dealerships near my home and work. I have been treated like family every time I have worked with Westborn and will continue to get my cars from them in the future, as well as recommend them to both friends and family. Thanks to Scott and Andy and the whole Westborn team for making my car buying experiences so great. I love my new Jeep Grand Cherokee!!

Kristine Padalino

20 de ene. de 2016

West along to help my elderly Aunt to assist in turning in her Leased Car. Waited for Kevin for 30 minutes. When he came in, he acknowledged us while he tended to the coffee maker. Then proceeded to answer 3 phone calls, while telling us to wait. Did not really have time to answer her questions. He really acted like we were bothering him. I have two sons who recently graduated from college and got good jobs in the area. They will be buying new cars soon. Definitely NOT from them.

Sam

7 de dic. de 2015

My husband came in and decided to get a new lease. We met Thomas pregano who is such an amazing and sweet person. He took car of what my husband was looking for and made sure that we got satisfied. We are really pleased with the customer service that we have received. I would recommend westborn dealership to everyone and ask for Thomas he will take good care of you and make sure that you walk out happy just like we did . Sam

Christina Spencer

19 de nov. de 2015

The worst experience ever trying to lease a vehicle from this dealership. I believe Scott Dansik lied to us and took advantage of my elderly mother and husband. I would not recommend this dealership to anyone.

Mark

24 de oct. de 2015

Mike was Good sales man really nice and friendly took care of problems Will recommend him to others

Leah P.

24 de oct. de 2015

My uncle seen an ad for a used Jeep Patriot located at Westborn and the price was unbeatable. Mike Poupore was very knowledgable about the vehicle and made sure I was getting the best quality possible and was satisfied with my purchase. He wasn't pushy in selling the car and was very personable and understanding to my needs as a young driver on a budget who was also concerned about outrageous insurance quotes, depending on the vehicle. He quickly made sure the mechanic at the dealership fixed the few minor concerns I had inside and under the hood and was very precise. When I picked up the car, I was shocked to see it was in pristine condition and looked brand new. Couldn't be any happier with my purchase or awesome customer service I received and I would definitely go to Mike for future car purchases!

MonicaBC

20 de oct. de 2015

#PLEASE READ BEFORE PURCHASING A CAR atWESTBORN CHRYSLER. No discount for Military Veterans on Used Cars. Less than 1 gallon of gas in gas tank when purchasing a car - even if it's a CASH purchase. WE had to fill up the gas tank to make it home !! #Hidden charges - WHAT FOR THIS -- they will add this to the purchase price. For example, they will charge YOU for an oil change on the vehicle, even if the oil change was performed months before you purchase the vehicle!! #Hidden charges - WHAT FOR THIS -- they will charge you for detailing the vehicle. Why should the customer pay for this ??? This should be complementary !!! Do NOT...I repeat...DO NOT purchase any car from #MIKE POUPORE. HORRIBLE customer service experience.

ChefAshley

2 de oct. de 2015

Tom and Mike were both amazing in BOTH of my experiences. My first trip I went in nervous, unsure, and lost on the process. Tom helped me through the whole process with ease and comfort. I left with my 2015 Patriot that day! Sadly 2 weeks later I was in a horrible car accident that totaled my brand new jeep. A car went thru the fence off the service drive air bound and landed as it crashed into me on the highway slamming me into the cement center wall on I75 SB late one night after work. Those who saw the accident and aftermath were certain the accident was critical if not fatal. THANKS to the safety of the Jeep Patriot I sustained only small injuries. The side airbags truly saved my life. So weeks after the accident I returned to the dealership with my story and injuries to find the same amazing helpful staff. Tom and Mike not only understood the situation but moved quickly to get me into another lease in the color I wanted so badly. If you need a safe car for yourself or a loved one please visit Tom and Mike here you will be happy you did!!! I know I was !

Mike V.

1 de oct. de 2015

I was in the market for a used car with low miles for my niece who was leaving for college out of state. I came across the advertisement online right before the dealer's closing time on 4th of July holiday weekend. I spoke to Mike Poupore and explained that I was very interested in seeing the car but that I live in Waterford and would not be able to make it before the dealer closed. Mike told me to stop by after the dealer was closed and take a look at the car and if I was still interested to leave him a voicemail so we could set up a test drive the next day. My niece had to leave town for a wedding that weekend so I went to Westborn Chrysler Jeep to have the car checked out by an independent mechanic and test drive it. Mike was more than accommodating, seeing that my niece was out of town and I wasn't even the one that would eventually finance the car. The car looked great, drove great and my independent mechanic said he would buy it himself. We had to wait until the following Tuesday to pick up the car because of bank holiday and getting our finances together. Mike was very knowledgeable and helpful throughout the whole process. I highly recommended both Mike Poupore & Westborn Chrysler Jeep and their internet pricing policy blows away the competition!!! It was the best car purchasing experience we have ever experienced!!! Thanks Mike!!!!

Kelly Pierce

18 de sep. de 2015

I haven't bought a car in 8 years, so I didn't know what to expect. WOW..I was impressed. I didn't have an appointment, just walked in, and everyone was very friendly. I was greeted immediately by the receptionist and got the best sales and finance guy ever!! Mike Poudre and Mark Etchells are the nicest, kind, sales people I've ever had. I wanted the Jeep Wrangler, Mike was very helpful and knowledgeable, along with being easy to talk with. Mark, got me the a great deal, and was also very helpful getting me to the price I wanted. I would recommend them to all my family and friends, and I LOVE my new jeep!!!

Ravi

15 de sep. de 2015

Got into my new lease today. Loving the ride. Mike made it really easy, fast and simple. In and out, no time wasted, great delivery on how to use the car features. You can really count on him. Thanks Mike, you're the man.

Amir

14 de sep. de 2015

Just got my brand new lease today. Love it. Thanks to Mike. I could never ask for a better experience. Mike Poupore is my only go to person.

Fatima

14 de sep. de 2015

This is my second time doing business at Westborn Crysler. I ALWAYS go to Mike Poupore. He is my go to sales person. He is quick, straight to the point, and exactly what your looking for when you go into a dealership. You know how you dread going into a dealership just because they take forever to get the process done? Well, Mike won't waste your time. I was in and out in less than an hour with the car I wanted. Don't go and see anyone else. MIKE POUPORE! Amazing service.

NobleN

18 de ago. de 2015

Never really considered Dodge when looking for a vehicle before due to my family always owning GM and Ford, but after being treated like just another 'kid' at their dealerships and witnessing their reluctance to work on the price; that is when I decided to give Westborn a try. First of all, I am 21 driving around in a brand new RAM 1500 Bighorn with the help of Tom P. He treated me like family and went out of his way to give me a price and vehicle in which I could afford. After considering all American automakers, Dodge beat out the competition by a landslide. Thanks to the entire team at Westborn! You beat every dealership in the state of Michigan hands down!

Thomas L

4 de ago. de 2015

If you want the best service and most competitive rates, ask for Tom. I was in the market for a very rare Jeep, Tom took on the challenge and succeeded. When it comes to your ride, don't settle for anything else. Tom and the rest of the team at Westborn Chrysler Plymouth Jeep will fight to get you the best deal possible without compromise. Keep up the good work guys!

Rob H

21 de jun. de 2015

Nothing but A+A+A+A+A+ 5 star rating for Westborn Dodge, especially Mike Poupore. I was interested in purchasing a used 2014 Dodge Ram with 16k miles that they had for sale (used by the owner of the dealership) and was exactly the truck I've been searching for. after a few conversations with Mike, I decided to fly out to Detroit from New Hampshire and purchase the truck and couldn't be happier that I did. he even took care of a OEM front license plate bracket/holder issue that's not standard in Detroit but required in NH and immediately shipped one out to me. Thanks again Mike. I appreciate all your help assisting me and getting this done. Rob H

Jacoby

16 de jun. de 2015

When I walked into the dodge dealership the first person to greet me was Thomas Pregano he welcomed me with open arms he was patience with me he wasn't rushing me he really put his all into finding me a brand new car an because of him I am now driving a 2015 300s fully loaded an I'm only 22 years old thank you so much Thomas Pregano

Candice Maddox

8 de may. de 2015

I have leased two cars from Westborn, a Town and Country and most recently a Journey. My first experience I worked with a new salesman but Jeff, the manager, stepped in to ensure that I received the exact car and options that I wanted. As my lease was coming due, I returned to Westborn to discuss a new lease. I worked with Mike Pourpore. He is honestly the best sales person I have ever worked with. He is honest, discussed options, price range and even delivered my Journey with more options than expected but not a higher price. I would recommend him 1000 times over. He has A+ customer service.

Laura L. Hunter

17 de abr. de 2015

Recently I leased a Jeep Renegade from Westborn Chrysler. My sales representative was Mike Poupore. One of the MAIN reasons I have continued to return to Westborn Chrysler is because of Mike and the outstanding customer service he provides. Mike communicates clearly, concisely, and most of all honestly. During the leasing process I was kept informed at all times with Mike's clear explanations. He was patient, professional, and willing to go the extra mile to research other dealerships to ensure I was getting the exact vehicle that I wanted. Mike Poupore's ability to understand a customer is consistent and valued EVERY time! I give Westborn Chrysler my highest recommendation and I especially recommend Mike Poupore as a sales representative if customer service is valuable to you. Great experience, superior vehicle!!

Hail!

18 de feb. de 2015

Recall and oil change done in no time! Awesome service and friendly staff.

Melvon

7 de feb. de 2015

I visited the dealership on February 2 and 3 with an interest in leasing a 2015 Grand Cherokee limited. The salesman spent most the first visit trying to talk me into another vehicle and zero down. Last I checked, zero down vehicles have higher payments and I didn't come to the dealership to have someone else think for me. I knew exactly what I wanted coming in the door, so I did not appreciate the salesman trying to pressure me into vehicles that they have a problem moving because no body wants them. Not to mention I had already visited another dealership where they produced the actual dealer's invoice of the model I wanted listing the dealer's purchase price, msrp, and employee discount price. Yet, the salesman and finance guy tried to double team me and lie to my face about the price of the vehicle I wanted. They also ran my credit and never disclosed my actual score, but tried to tell me that I wouldn't qualify for the car I wanted. I finally had enough and left. In the end I'm glad I walked because I had no problem getting into a 2015 Infiniti Q50 with the exact same features as the Grand Cherokee Limited and same msrp. Not to mention the payments were only $325 and they disclosed my credit score of 672, which Westbury failed to and tried to use deception to lead me to believe my credit was much worse. I implore all who read this to go to another dealership. I will be posting his everywhere possible to inform the public.

MLong

6 de feb. de 2015

I have been going to Westborn Chrysler for the past few years. Every time my husband and I take our cars in for service we are greeted by David Smith. This man is one of a kind. When I tell you he goes above and beyond for his customers, I mean it. I will not ever go anywhere else to have my car serviced. David knows his stuff. He is such a joy and Westborn is lucky to have him. He is the reason we continue to buy Chrysler, Dodge products. I just want the world to know that David Smith is awesome and He Rocks! You go David. Keep doing what you do. If he ever reads this I just want him to know that he is very appreciated by us. Thank you for all you do!

William J.

2 de feb. de 2015

I had a wonderful experience with Westborn Chrysler Jeep. During a phone conversation, Matt was able to give me information about a pre-approved letter I received. This was my first time actually going to a dealership and my process went smoothly. I believe I was there for about 1 1/2 and was able to leave the the truck I wanted. Thank you very much Matt and the Financial Manager that allowed me to experience great service.

Tony

10 de ene. de 2015

I don't go to any other place to have work done on my vehicle; and I always try to get others to go there too.

Rich

31 de dic. de 2014

went to the dealer to look at a van, came in the following business day to talk numbers and my trade in. Called the next day to check the progress of my trade, agreed on a price and made an appointment to purchase for the following day. Came in at my appointed time only to find that they sold the vehicle an hour before! Huge disappointment! I was told that somebody showed up earlier in the day and wanted the van so they sold it to them instead! So much for customer loyalty, and what was the point of giving me an appointment time to make the purchase if you're going to sell it to whoever walks through the door anyways? horrible experience. 2 visits, multiple calls, agreed to purchase, was given an appointment timethey sold it to first money through the door! zero integrity, all about the money and not the person I guess.

Michael

7 de dic. de 2014

I had an outstanding buying experience at the Westborn dealership! My sales representative, Jordan DiNatale, was very welcoming and knowledgable. I have purchased many vehicles in the past but this experience with Jordan and the rest of the staff at Westborn made the buying process quick and stress-free. With their assistance, I purchased a Chrysler 300S.

cheryl robinson

4 de dic. de 2014

Hi this is cheryl robinson I want to thank the westborn team they were all very helpful in resolving a small issue courtesy an respect I am very happy whith the out come and want the world to no westborn is the best dealearship a special thanks to JEFF ROEKLE ,MARK ETCHELLS ,JORDAN ,SCOTT ,KEVIN an a very special thanks to CYNTHIA ROOF u realy made me listen you are a very kind hearted person an you made the difference between rite an wrong thank u so much you are my angel

Jeff

4 de dic. de 2014

This past week I went car shopping and visited half a dozen dealerships in the metro Detroit area. I ended up at Westborn. Rufus Simon and Jeff Roekle worked with me to get me into a new vehicle. They made the process simple, seamless and pleasant. They went above and beyond to make this experience a great one for me. I left in a vehicle that I love and a payment that works well for me. Thank you so much to Rufus and Jeff, I will recommend them to anyone I know who is in the market for a new car. Thanks guys, Happy Holidays!

diana prince

27 de nov. de 2014

Just purchased my third car from Westborn Chrysler. I keep returning because of the awesome service. They've repeatedly found me a great car, at a great price. I turned in my lease almost a year early. I am very satisfied and will return for sure.

Shakita H.

15 de ago. de 2014

I was shut down by another dealer so I was very doubtful about getting a vehicle. However, Mike P saved the day and I left with a 2014 vehicle today! He's truly the sales master!

Tay Mackey

28 de jun. de 2014

I went into to the dealership a little nervous but it turned into a great day. I saw a great used Chrysler 200 and took it for a test drive. I really liked the ride of the car. Mike P was very nice and helped me a great deal. I will refer people to Westborn Chrysler.

Katie

19 de jun. de 2014

I was scared to purchase a vehicle, since I have purchased one used vehicle in my life. Unsure, doubtful and positive I was going to get the run around from the sales representative, but after meeting Mike Poupore, all of my worries disappeared. He walked me through the process and answered my questions honestly. I knew I had found the perfect sales representative. I will be recommending Westborn Chrysler Jeep to everyone I know, so they too can experience the awesome and welcoming staff. Thanks so much Mike Poupore!!!!!!

CCinAP

18 de jun. de 2014

I purchased a vehicle from Westborn, and had to take it in for repairs. Not only was I treated horribly, the customer service people had no interest in assisting me. Once I voiced my complaint, the OWNER of the dealership decided to hold my car hostage until my repair bill was paid in CASH. I purchased a vehicle with 15k miles on it and at 18k miles, a head gasket blew out. While it was in being fixed, they tried to bamboozle me into an extra $1,000 worth of work on a car I purchased two month earlier! Never, ever will I buy from this dealership, NOR another Chrysler, because they also refused to acknowledge my complaints. They should peel the stars off the sign on this dealership and SHUT IT DOWN the next time Chrysler goes into the tank, which is bound to happen eventually!

Vance

13 de jun. de 2014

I recently purchased a 2014 Dodge Grand Caravan from Mike Poupore at Westborn. As an out-of-state buyer, I can say, categorically, Mike Poupore went over and above and exceeded all my expectations. Understanding the great distance from Indianapolis to Dearborn, Mike worked diligently to make the transaction flawless upon my arrival with absolutely zero games, surprises, or up-sells. He is a man of integrity and a genuine professional who represents the very best in his business. I would strongly encourage and highly recommend Mike Poupore at Westborn to my family and friends, as well as anyone looking for a straightforward, honest car buying experience.

Aaron & Jeannette

29 de abr. de 2014

My husband and I have purchased 3 vehicles from Westborn. We are happy with our purchases and have received excellent customer service each time we visited the dealership. Matt Harris is our sales representative. He is knowledgeable, friendly and gets the deal done in a timely fashion. Because all you really want to do when you buy a new car is to get the keys and drive! Westborn makes that happen! We enjoyed our experience with Westborn, now go enjoy yours! :)

Mr walleye

26 de mar. de 2014

I have gone to westbornchrysler. Several times now and have had quality repairs and very friendly workers. They take the time to talk to you and explain the situation with your vehicle. Great place to take your vehicle when problems appear.

disappointed customer

14 de mar. de 2014

Interested in a car, put deposit, sold car and did not bother to call and let us know. Called back the car was not sold. Made appointment to come in and finish paperwork to purchase. Arrived there... and guess what no car sold again, no call, no courtesy, no integrity. Seem like did not care about us one way or another. Would not recommend going to this dealership.

Tracy Goodwin

7 de mar. de 2014

Had to get daughter her first car,used of course...Went to some Felldmen operated dealerships and when we went back the next day to see cars again the prices went up...SHADY!! ALAS my sister recommended WESTBORN CHRYSLER she said talk to SCOTT CARPENTER. Scott gave us good prices from the start, no haggling and begging and " oh let me go ask my manager if I can get the price lower" Additionally, he responded within minutes to any email or phone call, impressive!!!! Scott Carpenter and the Westborn Chrysler dealership do what's RIGHT and that's just GOOD business.. So, due to Mr. Carpenters helpfulness my daughter was driving off the lot wih her first car...Mom and daughter happy! I highly, highly recommend Westborn Chrysler and go see Scott Carpenter, you will be glad you did. Tracy Goodwin

CraigG.

5 de feb. de 2014

From the minute we walked in the door, Mike Poupore, took great care of us, got us the best deal and made sure we were familiar with the car. This is by far the best sales experience we have ever had. Will definitely be repeat buyers at this dealership as long as Mike is still there.

Craig

5 de feb. de 2014

This was the best buying experience we ever had, the service was great the sales person Michael was exceptional he took care of us from the minute we walked in the door. Went over the vehicle and got us the best price.

FredofDearborn

28 de oct. de 2013

I'm a Chrysler guy in Ford Country, and so happy Westborn Chrysler is here. I am a repeat customer, just driving off after our fourth new car deal. Matt Harris is a great salesman, and Dave Smith is our hero in the service department. So glad the store is expanding and sharpening up its facilities.

Kena

11 de oct. de 2013

Quick and easy vehicle purchase. I got what I wanted and I'm very satisfied with the price. I was in and out within a couple of hours, including the test drive. Thanks again Mike.

Dave

27 de sep. de 2013

It was my first time buying a car, and I had been searching around for a good deal on a used car. I stopped by Westborn to look at a Chrysler 200, and was helped out by Mike Poupore. He was the first car salesman that did not come across as a "salesman." He didn't try to sell me anything I didn't want to buy, and put no pressure on me whatsoever. He even offered me to drive the car home for the night and see if I liked it. I returned the next day and bought the car, which was EXTREMELY simple and quick. I drove off the lot after work with a new vehicle, and might I add, a GREAT deal. Mike is great to work with, I will be coming back to buy my next vehicle from him as well. HIGHLY RECOMMEND!!!

Carmen

25 de sep. de 2013

I had been to a previous Chrysler Dealership prior to Westborn Chrysler Jeep. After meeting with Mike Poupore, I knew I was in the right place. He is honest, very professional and a Great Sales Representative. I hadnt purchased a new car in over 11 years and was really dreading the process. But with Mike the transaction was smooth and pleasant. Great Job Mike!! I will definitely recommend Westborn Chrysler Jeep to everyone I know.

chelseadetroit

5 de sep. de 2013

Mike's title should be changed from "Assistant Sales Manager", to "Magic Mike". When my son and I walked in without an appointment, he was quick to greet us and walk us around even though he was expecting an appointment. We discussed what we were looking for and he followed up with me the very next day. With my sister being a car sales person, I knew what tricks to watch out for, he NEVER tried to pull one. He didn't think he could get me into the vehicle I wanted at the price that fell into my budget and gave me some other very nice suggestions but was never pushy. Because my son and I had our hearts set on a Jeep Wrangler, we were flexible on any and all details and weren't in a rush, it was worth waiting for if he could find us something, and that he did! We stopped in a couple times over the next 6-8 weeks, each time he showed us around, in a friendly and patient manor, even though we weren't a "for sure" sale. Over that time, he kept in contact, without me feeling stalked, as some sales people can overdo. He knows what he's doing! He managed to locate a Jeep for us in a price range I was comfortable with and it even had an extra bell AND whistle! I couldn't be happier with my overall purchase (lease) experience and would recommend him hands down to any and everyone! Unless it was someone I didn't like ;)

Renee LeClair

4 de sep. de 2013

Mike Poupore helped me to get a car financed, fast and easy on a day where I had many obligations but also had to turn in my lease. Everyone and Westborn was helpful and talked me through the process in an easy to understand way. i had already been to 3 dealers and had very bad experiences (being a single woman trying to buy a car) and Westborn treated me better than all of them put together. I love my new Chrysler 200. Its fast, stylish and just my size. Thanks Westborn. Thanks Mike and Scott!

Ebony Grant

3 de sep. de 2013

I was looking for a ne used car when I came into Westborn Chrysler and that's where I met Mike Poupore he wet above and beyond the call of duty to make I didn't leave without a car I appreciate his patience and understanding of my situation and for thoroughly explaining the process to me step by step. I would highly recommend Mike to anybody looking for a car good, bad or even no credit mike will make It happen he did it for me so I'm sure he would do it for you

Julie & Jamie

2 de sep. de 2013

Can't say enough great things about Mike P......from start to finish he was excellent!! His kindness, knowledge and honesty are truly appreciated. He gave us an amazing deal on a beautiful new car and we couldn't be happier. We will continue to spread the good word about Mike and will definitely call him for any future vehicles that we need. THANKS MIKE!!!!

Pheebs J.

3 de ago. de 2013

Mike Poupore & Matt Harris are the MEN! I saw the vehicle I wanted online and sent an inquiry hoping it was still there.Cynthia assured me that it was still there. Rushed in and met Matt 1st. Knowing my budget, they fought long and hard for me and even let me leave the dealership that day with the vehicle. He and Mike were able to get me good financing and the next day I came back to seal the deal! All worries and concerns we addressed and Mike extended his helping hand and gratitude. They even removed the aftermarket radio from my trade-in for me! Due to time constraints, they weren't able to give my vehicle a thorough interior cleaning so Mike, once again extending a helping hand, offered for me to come back in and he'd have it cleaned the right way AND would fix the small rust spot on the exterior for me! What more can I say, this dealership and its employees are OUTSTANDING! I will be going back for more and referring everyone I know!

Tracy F

30 de jul. de 2013

I've bought and leased now 2 Jeep SUVs at this dealership, and both experiences were great! My second dealer Mike Poupore is a great guy to work with. Very knowledgeable on the actual cars, but he's very nice, doesn't pressure, and he's honest!! I've never had a problem with either vehicle, and get all my work on the cars at the dealership, prices aren't bad and repairwork is done correctly and quickly. I will ALWAYS use this dealership!

S.Gerbs.

16 de jul. de 2013

We purchased our third vehicle from Westborn Chrysler recently. The service was excellent. Mike Poupore made everything so easy and convenient. I was in and out with my brand new Town & Country within 20 minutes. He walked me through all of the features in the vehicle and set up all my blue tooth devices. I cannot say enough wonderful things about Mike and the Westborn Chrysler group! Thank you so much! Our family love our new van and all of its wonderful safety features!

Tammy Burden

9 de jul. de 2013

I wanted to take the time to share my thoughts on my experience at ur dealership. I have been buying/leasing cars for a very long time and I have to say this was the BEST experience I have had! Mike Poupore was wonderful. Fast, efficient, polite, friendly was the experience I had with Mike. I would highly recommand ur dealership and Mike to others, and I have. Thank you for making my car buying experience such a easy process...

Bobbi Jo

12 de jun. de 2013

Quick, hassle free experience-keep up the good work!!

Jeff

18 de may. de 2013

I went to Westborn in hopes of trading in my car for something different. Unfortunately, the car I wanted was no longer there, but Mike Poupore had another. He worked out a great deal for me and there was absolutely no pressure at all. I felt comfortable the whole time and he explained everything in great detail. Once I get a good year or two out of this excellent used car, I going back to Mike to get a new Jeep Grand Cherokee or Wrangler. Thanks again Mike!!

Lakesha Van Horn

6 de may. de 2013

I just want to thank Cynthia for calling and Mr. Michael Poupore! They did an awesome job with handling my. business and making sure I was fully satisfied. I will also like to thank the head lady who gave a passing word.

Alyssa Osborn

12 de abr. de 2013

Great experience. Mike was very straight forward and wasn't pushy or pressuring us to buy at all. Very friendly. Only small problem was that whoever wrote up our purchase was new so it took a bit longer, but all in all a great experience and I would recommend Mike to anyone looking to buy!

Satisfied

29 de mar. de 2013

Our experience buying a new van from Mike P. was fantastic. We walked in and a short time later walked out and drove our 2013 Town & Country home. I have told everyone I know who is looking to buy a car to go see Mike!

Liz

23 de mar. de 2013

Mike Poupore was great to work with. He will do everything he can to get you in the car you want at the price you can afford. No high pressure sales tactics was used. Very happy with my new van.

Mark D

9 de mar. de 2013

I just ordered a 2013 Jeep Wrangler from Mike Proupore at Westborn Chrysler and it was quick, easy and overall, a great experience. Mike is extremely knowledgable, helpful and very easy to work with. This is a no pressure dealership and they go head and shoulders above everyone else to ensure your happiness. I will definitely be referring friends and family to Mike.

Crystal

15 de feb. de 2013

I was extremely Well pleased with the professionalism from the guys at WESTBORN! They are very dedicated to working for their customers!!!!!!!!!!!!!!!!!!!!!! Shoutout to MIKE for being speedy and working for me to get me in a BRAND NEW Chrysler 200 2013. Where other places did not try to make it work he did and MADE IT HAPPEN! I highly recommend MIKE and the guys over at Westborn.

Cream 300

18 de oct. de 2012

I had been to several dealerships and Mike Poupore made it happen for me. I am so happy I found Mike. He was professional and made things very simple, Westborn Chrysler is lucky to have him on staff. At first I was amazed at all the awards on his office wall but wanted to add one more award when my experience was over. Thanks Mike, you have a customer for life. I'm riding high in my Cream white 300. Clean on the inside and cream on the outside.

ralyaw

11 de sep. de 2012

My daughters' PT cruiser oil light came on, usually I'd take it to Wayland Chrysler in west michigan, but I didn't want to drive it if something was seriously wrong(oil Pump). So I read the reviews on Westborn Chrysler and was hoping they'd be as good as my dealer service in west Michigan. Suffice to say they were courteous and professional and even helped out with the pricing of the repair. If the PT ever needs work again I know where we'll be going WESTBORN!! Thanks Davis/David? in service you won me over! Wayne

The Voiceover Guy

23 de ago. de 2012

I have leased/purchased cars from Mike Poupore for many years and can confidently vouch for his exemplary sales and personal skills. Mike is a smart, easygoing, and extremely knowledgeable person who makes acquiring a quality vehicle a pleasurable experience. He explains each step of the process calmly and thoroughly, and puts everyone in the family at ease that they will be riding in a safe, attractive vehicle. If you haven't yet dealt with Mike Poupore, you don't know what you're missing. He. Is. That. Good.

mr.professional buyer

21 de ago. de 2012

I was waiting for my salesman to return in his office when I saw a man approach a female saleswoman in the next office and starting yelling at her. He walked away and then came back and started on her again. Being in law enforcement myself I first reaction was to step in and defuse the situation when the man walked away not to return. When my salesman returned i told him what I witnessed and his reply was oh that was the owner of the dealership he does that all the time. I thought that was very very unprofessional on his part to do that in public view. NOT cool Doug Moore !!!!

Happy new car owner

20 de ago. de 2012

I will never go anywhere else. I leased a car from Mike Poupore at Westborn Chrysler in Dearborn, Michigan. I know the few years will go by quick with my lease - but I won't mind going back to see Mike and the rest of the crew at Westborn. I drove in with an old clunker and left with a fully-loaded Chyrsler 200 Limited with NO MONEY out of my pocket!! They are the best!

Happy Minivan Mama

27 de jul. de 2012

I would highly recommend this dealership on every level. The atmosphere is welcoming, comfortable, professional and respectful. I went in prepared for the worst, dreading the car-shopping experience, based on what I'd experienced elsewhere. Instead I found Mike P, a kind, honest, efficient thoughtful salesman who I would recommend to ANYONE who understood exactly what I was looking for, what my budgetary constraints were, and found me my dream family vehicle for my limited budget (something I did NOT expect)and processed the transaction in a very short timeframe so that I did not have to lose alot of time at work. Everything was taken care of for me by Mike, right down to plate transfer, so the experience of getting a new car was actually simple and even fun instead of stressful. I would strongly urge anyone shopping for a new or used car to look here first; you won't need to go anywhere else!!!

Happy Customer

18 de jul. de 2012

I was looking to get a new car in the upcoming months and inquired on pricing. Mike Poupore found what I was looking for, explained all options available to me and found me the car I wanted now. I love it and his patience with me and friendly nature won me over. I highly recommend Mike and Westborn Chrysler!

First new car purchase!

30 de jun. de 2012

Went to the dealership looking at getting a used car and left with a brand new one! My parents have been going to westborn buying cars from Mike Poupore for years... I love my new car and Mike was so patient and gave me my space and didn't pressure me into any decision. Mike made sure I had all the facts and I will be back the next time I want a new car! Mike made my first new car purchase an excellent experience!

Fitnessfreak

27 de jun. de 2012

This is my 2nd purchase from Westborn Chrysler Jeep due to outstanding customer satisfaction and truly being treated like a "customer." Mike Poupore is an asset to Westborn Chrysler, he is professional, knowledgeable, and trustworthy. Mike goes above and beyond the sale call of duty to ensure the customer needs are being met.

Rosy!

7 de jun. de 2012

I was scared to purchase a vehicle. Unsure, doubtful. Very pessimistic. After meeting MIKE POUPORE, all my worries disappeared. MIKE walked me through all of my concerns. I knew I had found the perfect sales representative. I have been recommending my co-workers, friends, family, and neighbors to WESTBORN CHRYSLER JEEP... so they too can experience the warm welcoming staff and professional atmosphere. I THANK YOU, ESPECIALLY MIKE.POUPORE!!!!!!!!

Satisfied Customer

7 de jun. de 2012

I was in dire need of a car and was highly recommended to contact Mike Poupoure. He was extremely helpful and fulfilled my needs and knew exactly what I needed. He was very patient with me and all of my questions and concerns during this decision making process. I felt that I could trust Mike and he helped make this a quick, easy purchase and found the BEST deal for me. He even stayed late just to assist me. I LOVE my new car and am very satisfied! The entire staff at Westborn was VERY helpful and friendly and made me feel so comfortable. Thank you for all that you do!

Jeep Wrangler Fan

11 de may. de 2012

I walked in literally 5 minutes before closing and Mike stepped up to help the token customer who walks in five minutes before closing! I was just looking for a quick quote to compare to the one I received before and he was very helpful. He even searched high and low to get my white Jeep Wrangler (I wouldn't take ANYTHING else). Mike was very sweet and helpful, he didn't seem to try and bamboozle me into a bad deal and just wanted to make sure I walked away happy! I will recommend Mike to anyone who is looking for a vehicle that he sells. -Ashley Anderson

Warhammer

9 de may. de 2012

Best experience at a dealership I have ever had. Thanks Mike I love my new truck and really appreciate the smooth transaction.

Six1Rag

24 de abr. de 2012

Overall satisfied customer. Would recommend to anyone looking for a new/used vehicle. Smooth and easy process, no hassle.

Trise

12 de abr. de 2012

I met with MIKE POUPORE who was a great saleman. He understood my situation and offered me the best deal, due to my situation. I left Westborn Chrysler Jeep with a new car and I am now saving three hundred dollar a month, due to MIKE POUPORE expertise. I'm looking forward to meeting with his again. p.s. He even offer me popcorn ;-)

Hass S

8 de mar. de 2012

My wife and I were looking for a new vehicle to lease. We spoke with a sales associate by the name of MICHAEL POUPORE. He answered every question we had. we have been leasing vehicles for years and never had the help or support like mike provided. Words cannot explain his professionalism and honesty. Will definitely continue to do business because of the help and satisfaction I received from Michael Poupore.

Thant dude

15 de ene. de 2012

Cinthia is awesome! Thats the sales lady's name and she is very good at helping customers.

Laura

8 de dic. de 2011

Thanks again Mike for making this a great experience.

NewBuyer

7 de dic. de 2011

Mike P was our sales representative. He went above and beyond to make sure we were satisfied. Mike was very helpful and persistant on getting us the best deal!

Angelatchorz

1 de nov. de 2011

I purchased a new 2011 Chrysler 200 from mike poupore and it was a fantastic experience. Mike was honest and straight forward right from the start, which is how I thought it should be. When I told him what I wanted and could do budget wise, he was honest to tell that it probably wasn't in my price range. He gave his card to me an after leaving, I called him back to let him know I'd changed my mind and would forgo some of the options i originally wanted. And while on the phone, he searched for the exact car I wanted and I went back in to apply for it. A few minutes later he was back saying my car would be in that night because they had to do a dealer swap for it. I came back later that night and my car wasn't there yet, so after signing paper work, my car still wasn't there and mike sat in his office with my friend and I and told us jokes and stories. The dealership closed and mike was in no hurry to rush me or kick me out. When my car did arrive, the radio had to be installed and mike went back and forth giving me updates on it. And once it was all set, despite the dealership being closed and mike being on his own time, he still took the time to walk me through the main features of my car. My dad is already talking about when he purchases his next car, it will be from mike. I would definitely recommend purchasing a car from him. Thanks for all your help and for getting me the car I wanted!

Atchorz

1 de nov. de 2011

I purchased a new 2011 Chrysler 200 from mike poupore. And my experience was fantastic. From the moment I walked in, mike was honest and straight forward. Which is exactly how I thought it should be. I left his office the first time thinking that it wasn't going to happen and that it was out of my budget. But after deciding what I really wanted in the car, I called mike back and he jumped right in to locate the exact car I wanted. Went back to the dealership to fill everything out. Mike came back in and said my car would be there for me to pick up later that night. When I arrived back to sign all the paper work, he let me know of the hold up with my car but that it would be there tonight. He sat in his office with me and a friend and told jokes. The dealership closed and the radio was still being installed on my car and he was in no hurry, didn't rush us out or anything. And then when my car was ready, despite it being after hours, he still took the time, his own time, to walk me through some of the new features of my new car. Which was extremely nice. I am very pleased with the service I received from mike while there, and I won definitely recommend him to others. My dad is already talking about when he has to purchase his next car, it will definitely be from mike. So thanks for everything!

Jim

10 de sep. de 2011

Had a great buying experience at Westborn. Mike Poupore our sales rep. was great. He took the time to explain everything and made our first (but not last) buying experience wonderful. The price we negotiated was the the price on the bottom line when we signed..there were no "suprises" at the final signing. We visited several dealer's in our search for a new vehicle and Westborn offered us the more for our trade in than any other dealer. Mike shot us straight and was up front with us from the beginning to the end. We would highly recommend this dealer (and Mike) to any and all of our friends & family. Thank you for the best buying experience at a car dealership we have ever had.

Jeep Newbie

3 de sep. de 2011

From the time we stepped into the dealership and spoke with Mike we were treated very well. He really showed us individual attention and had our best interest in mind during the entire process. Definitely would recommend family and friends go to see Mike at Westborn Chrysler Jeep! We love our new 2008 Jeep Sahara Wrangler!!! Thanks Mike!

ron1978

24 de ago. de 2011

Mike Poupore was our sales rep. Wife and I ahd come across some difficult financial times and had to find a vehicle cheaper than what we were currently paying. Luckily Mike Poupore was there to help us. Not only did he get us in a newer vehicle, but he got the payments and interest lower, but the vehicle was exactly what we were looking for. If your looking for a great experience in buying a vehicle, I HIGHLY recommend Mike Poupore and the Westborn Chrysler team

Vitto

24 de ago. de 2011

The dealership team is wonderful. Mike Poupore was or sales person and was a great help to me and my wife. Wife and I have recently ran into some financial hardships. Our current payment was more than we could afford anymore. With Mikes help not only was he able to lower or payments, but he was also able to get us in a newer vehicle, with lower miles and lower interest rate with in 24 hours. I recommend Mike Poupore and the Westborn Chrysler Jeep team to anyone.

Tina9MSU

23 de ago. de 2011

I went into Westborn Chrysler just to see what my options were. Matthew Harris greeted me and worked with me to get into an amazing new Jeep Patriot. He explained all of the features clearly and whether it would be in my best interest to buy or lease. He was very courteous and did everything possible to make me happy. My new Jeep Patriot is the most amazing vehicle that I have ever owned and I could not be happier. I will always return to Westborn Chrysler and highly recommend them to my friends and co-workers. He made my new car purchase very stress-free and found me everything that I was looking for.

TRISTA

2 de ago. de 2011

THANKS MIKE FOR ALL YOUR HELP. I NEEDED A CAR RIGHT AWAY DUE TO SOME UNUSUAL CIRCUMSTANCE. YOU LISTENED TO WHAT I NEEDED IN A CAR PAYMENT AND RELIABILITY WITHIN LITTLE TIME. YOU ROCK!

Tricia

26 de jul. de 2011

My experience at Westborn Chrysler(Dearborn Michigan) has been outstanding. Mike Poudure(salesman) was a pleasure to work with. He was friendly,patient,honest, and really worked hard to get me the vehicle of my choice. I am very happy with the service and purchase of my new vehicle. Mike Poudure puts the C in customer service for me!! Thanks Mike

bigearbabs

19 de jul. de 2011

I was looking for a very specific vehicle, sebring convertible....had to be white...and pretty loaded....with the new body style (of course).Manager, Jeff Roekle, found me my perfect car,( it was even nicer than i hoped)my payment was lower than anticipated and i got a very low interest rate. if i had known my transaction would be so smooth, i woulda bought a new/used car sooner.

Chewy

19 de jul. de 2011

Mike Poupore at Westborn is awesome! He delivered on his promises and made us feel comfortable during the whole process. He gave us a great deal and we were exteremely happy with the whole experience.

howie

19 de jul. de 2011

After visiting about 5 other dealerships, I found the deal I was looking for at Westborn Chrysler, My salesman, Mike Poupore was very helpful and took his time with me to make sure I found my New Jeep at a price I could afford.

Satisfied Owner

15 de jul. de 2011

Westborn is the model dealership for all Chrysler, Ford, and GM dealers to live by. My Sales guy Mike Pouporee was the best, got me the car I wanted, got the financing I needed, returned my emails and calls,and what can I say about the family atmosphere that exists, keep up the GREAT WORK!

Mom with young drivers

18 de jun. de 2011

I purchased a used SUV. It was represented as it is. My salesperson was helpful and honest. Its a great SUV at a fair price.

Cool mom

11 de may. de 2011

I test drove two Chrysler 200s. Made my choice and was out the door in an hour. The finance manager was very helpful in explaining in detail the paperwork I was signing. He gave me a great price and I was very happy with my entire experience. The dealership made my feel like I was family.