ashley26

3 de jul. de 2015

I enjoyed my experience this is my first car and I am happy that julian shared that experience with me he was great and I would recommend him to anyone I know looking to buy a car

Keesh0315

24 de jun. de 2015

I had a wonderful experience my sales person was Christopher Mosely he took his time with me & made sure I walk out of there in something nice he was very attentive to my needs & I really appreciate that & I love that they worked with me on my down payment & monthly payments very reasonable overall great place to go to buy a new or used car ????????

Yolis

22 de jun. de 2015

My experience in Western Nissan was fantastic and I do recommend the dealership to other people. I want to give a special thanks to Samuel Gary.

Kessy 19273

29 de may. de 2015

Colbey Collins was great made my experience very comfortable. He was knowledgeable an helpful.I have sent more ppl based on his service and expertise

Nbouchareb

7 de abr. de 2015

Buyer Beware! Bought a used car on January 28, 2015. Bought a 2007 Impala for $2,680. Paid with cash. I put $2,000 into the car. My goal was to sell the car and make money. I drove from Iowa to get the car. They were supposed to send me the title in the mail. 2 months later; they refuse to give me my title. They stated that there was a lien on the car for $5,000 and they refuse to pay off the previous lien on the car. They openly violate the contract we signed by refusing to pay off an old lien. They want me to bring my car back and refund me for the price of the car. They want to resell my car for a higher price so they can pay off the lien and not lose money. Do not do business with these people; they are the worst.

angelboo77

23 de feb. de 2015

Saw a listing for a 2006 Chrysler Pacifica 2WD for $3,000.00. Price was excellent. Even had great feed back via email. But they neglected to report to us (until AFTER driving over and hour and half) that this vehicle that we had a SCHEDULED appointment for WAS ACTUALLY NOT for sale yet. Totally disgusted and frustrated. Wasted gas, money, and time. I WILL NOT be recommending nor returning.

Willet

19 de ene. de 2015

On the day I visited this dealership, it was functioning like a circus. There were people everywhere and extremely loud music inside. I had an awful experience with a salesman who attempted to intimidate me into buying a car by insulting my intelligence, then had to deal with the Sales Manager who attempted to "shuck and jive" me into a sale. This place needs to improve on their customer service skills

sshamus221

1 de jul. de 2014

I am new to Nissan family and my family would like to say we enjoy our car. Thank you for helping us out. This is amazing.

goldenboyadam8

20 de ene. de 2014

I pay a higher price to come here because of the high level of service. As the old saying gose " you get what you pay for".

nathanwerner7

19 de dic. de 2013

Service provider was very nice and answered all of my questions. I will most certainly be back for you guys to take care all of my needs.

Carns

21 de oct. de 2013

Alan and David gave me excellent service. They show me a problem with my car and I was unable to get an oil change. I appreciate their professionalism and kindness. I will come back again and send customers this way because I am well pleased. Thanks.

HollyJennett60644

26 de sep. de 2013

Go Here. Western Nissan has the most amazing people working there. I was in the market for a new car and happen to stop by here. I was able to get a new Titan at a great price and with 0 down. After making my purchase and experiencing the great staff, I now understand all these great reviews. After reading some of them I had to add one of my own. If youre looking for a new car and in the area of Western Nissan you have got to stop by here.

ronsanders

6 de sep. de 2013

I had a great experience with a sale person at your store ( Roy). He was very helpful and friendly. He did all he could to accommodate me with the purchase of a vehicle and I really appreciate the professional and courteous service I received. I was unable to get a car at the time but I will be back.

DianaNorburry28346

13 de ago. de 2013

Where to begin? I have been working toward getting myself a car. My parents offered to help me out, but I wanted to do it independently. I start my senior year at the end of August and couldnt wait to get it. a few weeks ago I started looking and found a gem (so I thought). I bought a car from the internet, and was super excited. It was a Nissan Sentra. The day after I got it, it wouldnt start. I tried everything I know, but nothing helped. I took it to Western ave Nissan, where my father goes. The service department delivered the bad news. The car had all sorts of issues from, mechanical to electrical. I was devastated. My father happened to run into the salesman that he got his car from. He told him the situation and he said he would be right back. Todd came back and asked if I would like a new Sentra. I looked at my dad and said I dont think I can afford it. Todd asked if we had a few minutes and said lets take a walk. He showed us a base model last year car with an excellent rebate. He ran my credit and there wasnt much there but my dad offered to co sign for me. They took my car that was in service and helped us out. They gave me most of what I paid for it. Going from a teenager to a young man this car is my first real responsibility. Im so glad that Western Nissan was able to help me with the purchase, I will learn a great deal from this experience. Thank You.

gobears1127

11 de ago. de 2013

So I was referred to this facility by a guest where I work and he told me to speak with tina who he said was the general manager he told me that he had emailed her and informed her that I would be visiting and that she would take care of me I said ok fine so i did my research and found the car I wanted which was a 2006 gray chevy cobalt with about 130000 on and it was $4000 total so I called to speak with tina and never was never able to speak with her but I guess I got her assistant who seemed nice after that she sat up with an appointment to come in on 8/9/13 at 11 am so when I got there I decided i wanted to walk around the building and the facility to at least make sure that the car i wanted was there so I walked around twice and not only did I not see the car I looked at other cars which some had dents, others had stuff in them such as lottery tickets, hair brushes, and even a sox hat in one of them, they were all dirty even the new rogues looked extremely unclean so I then decided to walk into the building ( FIRST MISTAKE) and I spoke with a gentleman who the first thing he wanted to do was run my credit I saw no because if the car I want is not even here thats not even necessary for you to do he then went and spoke with someone who told him the car was gone and he came back to me and said the car was still there he then told me hey lets walk around and go see it so I decided to go walk around with him and go see if I see it ( SECOND MISTAKE ) so we walk around the car lot that i had already walked around twice and he told me that hey its in the inventory but i dont see it out here the next thing he did was said find another which i said ok fine let me look (THIRD MISTAKE) so I saw a black 08 chevy impala which didnt look that bad but it had no price tag on it and it was dirty it had lottery tickets in and had bird poop on the window he told me not to worry about it he said o we can clean that up I walked in with him and he said ok how much can you put down I told him that I had spoke with Brenda watts who was Tina's assistant and she had given me specific instructions on what to do with out telling me the price of the car he told me I would have to make 400 to 450 a month payments I was like how do you know that if you dont know how much the car cost after all that I was like forget this place man I wouldnt recommend this place to my worst enemy I will never ever return to this place and informed every i knew who was in the markey for this car to stay away from it if you are smart STAY AWAY FROM THIS PLACE and a fun fact the car is still on the website today 8/11/13 after I went there and saw that the car was not there brenda told me she would investigate yesterday and still has yet to call me back SAVE YOUR MONEY STAY AWAY FROM THIS PLACE PLEASE

JacquiKantell287346

30 de jul. de 2013

My current lease was up with my Toyota and I wasnt dissatisfied with the car but I did know that I didnt want another one. I was looking around for a car and the Nissan Maxima really got my attention. I read up on it and it had great reviews. I went to Western Ave Nissan and took a look around. The Sales men were not pushy at all and answered all of my questions. The following day I went again and went for a test drive, I really enjoyed the ride. It was almost as if driving the car was effortless. When we arrived back to the dealership all the options came up, do I want to lease or buy. In the past I have leased and it works for me. I went with the lease option again. Only this time they also gave me a service plan which I have never received before. I really enjoy the car and the buying experience that Western Ave Nissan gave me. Whether they like it or not I have joined the Nissan family. .

madden9710

11 de jul. de 2013

My experience with this dealership was great. Jerry was my sales person and treated me very well, giving me the time that I needed to decide on a vehicle and start the process. I have bad credit and had a trade in, they worked with me all the way. We were there for hours and I was the last customer of the night, but they still took their time to ensure I was comfortable with the vehicle and knew the features available. I plan on trading in another vehicle at the end of the year and I'm definitely going there.

HollyJennett60644

8 de jul. de 2013

Walked into the dealer the other day and had a much better experience than i expected, talked with Laudy real cool guy greeted me rite away, the rite amount of business and personal. Well educated about the cars and how to help me, talked about my current loan and instantly told me ways how we could fix my situation and get me into a term much better suited for my wallet. Glad i stopped and super stoked about my new car..

Chris987654

24 de may. de 2013

Western Nissan has the best deals around. I was able to get a new Titan at a great price and with 0 down. I don't know how they were able to do that but it really was great. The staff were so nice and made sure I was understanding all the paperwork

pastorlan

4 de abr. de 2013

Please don't go to this dealership, especially their service department. From the service department manager, Randy to the other people working there, they show no respect for a customer. I had been using NorthShore Nissan in Highland Park for a couple of years with excellent service until I had to move to the South side of Chicago for work, so I decided to take may car to them. I took it in with something wrong with the heating system. As at the time I did it was covered by my extended warranty, but due to the sloppiness of the Western Avenue Nissan Service center ( they will promise to call but will never call. You call them and they never answer or say the person you are looking for is not available. Ths went on for over six month). My car went put of warranty and further faults developed from the original problem. I will be taking legal action against them. This could have been a good place to take your car to but the people running the place are so unprofessional and untrustworthy. If you just want a new car or want to repair your car, ind other dealership. Avoid these people except they change their customer service and professionalism. My two cents

bigman39

26 de mar. de 2013

Everyone was nice and they worked with my credit to make sure I was able to drive home and I love my brand new car.

mabro611

31 de ene. de 2013

A very good experience a few things could have went smoother but overall everything was great jerome and your staff did a great job thank you

Nabisco80

24 de ene. de 2013

The service was great,and I will definitely come back,Eric was very helpful and got me I and out very quickly,will tell all my friends to get their cars serviced here.

cifton hollins

13 de ene. de 2013

The service dept was great. They really took care of me. The service was quicker then I expected. To make things ,even better, my service was free.

djsaverson

10 de ene. de 2013

I have given the ratings I did because I felt I received good customer service and a good deal on the vehicle I purxchased recently.

SilveriaCorral

27 de dic. de 2012

Just want to say this is a great location if you want to buy a new or used car. The employees there are very helpful and friendly. I went a month ago to purchase a new car and they were very helpful I got in with an idea of the kind of car i wanted and they were able to help me find the car I wanted. I will definitely recommend this dealer. If I decide to get another car, I won't think twice to go back to visit them.

Lucio Corral

17 de dic. de 2012

This dealership had a large inventory to choose from. I don't have the best credit, but I was treated as if I was the only person in the dealership and I was holding a bag of cash. Thank you very much for helping me buy my first new car, and the car of my dreams.

Kara Perez

22 de ago. de 2012

The price of the car. You would think after purchasing three cars there already not to mention a platinum armada,a fully loaded altima. I though they would give me a good deal considering this was our fourth purchase instead the girl named Lisa was just trying to rip us off big time and played to many games trying to flip numbers and trick us..I will never go back because of her. I do need to say our sales guy was very nice.

angelaspyeblackwell

16 de ago. de 2012

The service that I received at Western Ave. Nissan was best service I had ever received from a car dealership. The sales personnel that helped me had outstanding customer service skills. They were very honest and straight forward with me. My overall experience was OUTSTANDING!!!

Doris Easley

15 de ago. de 2012

Mr Roy Thompson was very pleasant, warm and understanding. As soon as we enter the office he greeted us with respect and he was patient was us.

Estuardos

6 de ago. de 2012

Laudy did an outstanding job taking care of me from beginning to end. He was extremely courteous and very responisve to my needs. I would definitely go back and purchase another vehicle there again.

balcantar

20 de jul. de 2012

I came in for an oil change on my new vehicle, the buying experience was excellent and the help from the service department was great. My only complaint and disappointment was the overall look and cleanliness of the service department waiting room. It was very, very dirty, floors looked old and grimy. You can tell this is a very old facility and needs some updating ASAP! Any future services, I'll be taking my Juke to a different Nissan service facility.

jacksoncandy

24 de may. de 2012

This is the third time I have brought my car for service to this dealership,I was looking for better customer service than what I had at Mid City Nissan.Not only was the customer service excellent,but they give you the truth on the cost of things and they don't try to cheat you or do the old bait and switch. They fix exactly what you ask them to fix and nothing more,unless you want..Everybody has been friendly to say the least and willing to explain things clearly if you need them to..

moore9749

18 de feb. de 2012

The service dept. is great. Juan is very nice and really professional. Also, Scott is the best, and the only mechanic I want working on my cars.

hopeshoot

29 de oct. de 2011

Western Nissan has some of the nicest staff at any dealer I have ever been at. When you can say about yourself that im a very difficult person to please you know its true. They had a lot of patience with me and I respect that. All said and done I was a happy camper at the end.

betterrepect1

16 de oct. de 2011

This dealership scams customers into coming into their dealership. They have you fill out an online application then they call you to tell you you're approved with Nissan's finance company. Once you go into the dealership you find out not only are you not approved but they want you to pay cash for the entire purchase. I wouldn't recommend this dealership to anyone. I wouldn't want anyone I know to have an experience such as this. I purchased a vehicle at another dealership where the service was excellent. The other dealership treated me with dignity and respect, they were courteous and friendly.

dannywelch33

20 de jul. de 2011

I bought my Armada last year from here and got a really good deal. I just love it but one thing; I wish I would have gotten the 4X4. The car is amazing but the snow in the winter is a lot for any car to handle. My wife and I came back to see what kind of deal we could get on trading it for one with 4 wheel drive. I knew I was going to take a hit on it but I wasnt too sure on how much. I met with my old salesmen and explained the situation. He looked around for what they had on the lot and spoke to a Mgr. It was in our luck that they had a demo Armada in the back that just got out of recon. It was only 6 months old and had about 4k on it. We were able to trade ours for that one and only pay a small amout in difference and its a year newer. If you want to be taken care of Western Ave Nissan is the place.