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Used Cars for Sale at White Plains Honda in White Plains, NY

494 millas lejos de Usted!

White Plains Honda de White Plains le ofrece la oportunidad de encontrar coches usados ​​por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados ​​certificados. Además , White Plains Honda es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados ​​confiables y asequibles. Puede filtrar los listados por autos usados ​​a la venta por White Plains Honda para obtener el auto asequible que sea adecuado para usted.

Localización: 344 Central Ave, White Plains, NY 10606

Teléfono: (914) 292-3216

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Autos usados ​​por White Plains Honda

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$56,130
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$1,652/mes est. ?
6 km 3.5L

White Plains Honda

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10606, White Plains NY

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$50,950
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$1,499/mes est. ?
14 km 3.5L

White Plains Honda

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10606, White Plains NY

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$54,175
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$1,594/mes est. ?
3 km 3.5L

White Plains Honda

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10606, White Plains NY

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$43,850
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White Plains Honda

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10606, White Plains NY

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$51,735
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$1,522/mes est. ?
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White Plains Honda

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10606, White Plains NY

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$30,050
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$884/mes est. ?
8 km 2.0L

White Plains Honda

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10606, White Plains NY

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$31,645
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$931/mes est. ?
3 km 1.5L

White Plains Honda

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10606, White Plains NY

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$23,000
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$678/mes est. ?
3,663 km 1.5L

White Plains Honda

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10606, White Plains NY

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$43,450
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$1,279/mes est. ?
16 km 3.5L

White Plains Honda

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10606, White Plains NY

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$39,795
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$1,171/mes est. ?
16 km 3.5L

White Plains Honda

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10606, White Plains NY

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$40,250
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$1,184/mes est. ?
16 km 3.5L

White Plains Honda

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10606, White Plains NY

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$39,795
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$1,171/mes est. ?
29 km 3.5L

White Plains Honda

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10606, White Plains NY

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$25,000
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$737/mes est. ?
6,070 km

White Plains Honda

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10606, White Plains NY

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$27,900
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$821/mes est. ?
3 km 2.0L

White Plains Honda

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10606, White Plains NY

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$25,500
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$752/mes est. ?
61,243 km 3.5L

White Plains Honda

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10606, White Plains NY

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$29,745
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$875/mes est. ?
6 km 1.5L

White Plains Honda

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10606, White Plains NY

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$33,000
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$971/mes est. ?
5 km 1.5L

White Plains Honda

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10606, White Plains NY

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$29,445
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$866/mes est. ?
3 km

White Plains Honda

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10606, White Plains NY

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$31,005
$31,005 sobre
$912/mes est. ?
13 km

White Plains Honda

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10606, White Plains NY

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$30,200
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$889/mes est. ?
3 km 1.5L

White Plains Honda

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10606, White Plains NY

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$39,985
$39,985 sobre
$1,177/mes est. ?
5 km 2.0L

White Plains Honda

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4.2 Google 1228 críticas

10606, White Plains NY

Comprobar detalles
$31,005
$31,005 sobre
$912/mes est. ?
13 km

White Plains Honda

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4.2 Google 1228 críticas

10606, White Plains NY

Comprobar detalles
$32,005
$32,005 sobre
$942/mes est. ?
13 km 2.0L

White Plains Honda

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4.2 Google 1228 críticas

10606, White Plains NY

Comprobar detalles
$39,900
$39,900 sobre
$1,174/mes est. ?
5 km 2.0L

White Plains Honda

Distribuidor autorizado por el EpicVIN

4.2 Google 1228 críticas

10606, White Plains NY

Comprobar detalles

Además, White Plains Honda of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de White Plains Honda. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. White Plains Honda es definitivamente el mejor lugar para comprar autos usados ​​en línea.

4.7
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Basado en 1371 Reviews

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JL

JoAnn Leone

22 de sep. de 2020

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Had the best experience here and just came back for our second lease with them. Worked with Chris Paranzino and Jessica who put together an amazing deal. Both were professional and beyond courteous! Highly recommend this dealership!

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Matt P

7 de oct. de 2020

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Buying an used car in a "sellers market' brought a lot of worries. But Billy Acevedo made everything easier and he was very honest. A car was sold before we could put a downpayment, but that didn't stop him from providing us with a very nice alternative. On his day off he came in to seal the deal and was very detailed and patient with all the paperwork that goes with it. I recommend seeking him out and trust his salesmanship.

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Norma Loza

9 de jul. de 2020

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I had the pleasure of having Jessica Rodriguez help me buy a brand new car. She was extremely insightful about the options I wanted. Once we decided on what I wanted, she told me that I was not approved and needed a co-signer. I was about to give up and lucky she pulled some strings for me!! Beyond happy with my experience here and even more excited to be rocking my new car!

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juanita 03

31 de ago. de 2020

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Bought a car from here a month ago, everything was perfect until we saw a little bump to the side of the car. Called and they said will fix it. It’s the fourth tome we came hear and been waiting for an hour already for them to get it fixed. On top of that when we take the car to get the windows tinted there was a little crack in the windshield that was fixed and we didn’t even know about it. They said they fix the bump but not the wind shield. The thing is that I don’t buy a new car to get things fixed because I

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Tom Kim

10 de sep. de 2020

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This will be my first ever 1-star review because I usually think it's a bit dramatic, but I honestly couldn't justify 2-stars. Initially wasn't going to bother but if it saves another person from my experience, it's worth it. I was in the market for a new Civic and this was the 3rd dealership I had visited that day. I let them know what the best out-the-door cost offer I received was and asked if they could match/better it. Jordan, one of the sales managers, came by and said that he could beat the offer. I was very happy to hear and we planned on moving forward with the purchase. Then, he comes back a few minutes later and gives me a total that's $500 more expensive than what we had agreed on. I asked why there was a difference and he told me that there were some fees "not included in the out the door price." I had to confirm this with multiple other dealers since then, but that just doesn't make sense. When I asked Jordan about it he was very shady and dodged my questions for clarification. I personally don't feel comfortable making large purchases from shady people so I walked out, went to one of the other dealerships in the area and bought my new car. Here's where it really makes this a 1-star place. Days later I get a call from their customer care department asking about my experience. I informed them why I didn't make the purchase and they apologized profusely and insisted that I speak with the general manager. I declined but they insisted that he will call in an hour. It's been 3 days and I still have not heard from the manager nor the customer care representative. So, not only did they try to bait me with a false offer, they also failed to follow up on correcting the mistake they made. If you're a seasoned car shopper who can deal with all of this, maybe it's worth it if you can get a good deal here. But for everyone else, I would recommend going elsewhere for an equally good deal and a much more transparent, reliable purchase.

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HRV2016

29 de nov. de 2016

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We just brought home a new HRV from White Plains Honda and we could not be happier! The sales manager, Christopher Paranzino, and the salesman, Moses, helped my family to find the perfect car and at the right price! Thank you White Plains Honda!

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melissa212

29 de nov. de 2016

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I recently leased a new Honda Accord. My sales rep was Tatiana Gama. What a pleasure she was to work with! She was extremely personable and extremely informative and dedicated to meeting my needs with this vehicle. I highly recommend her for all future clients. As for the future vehicles I will lease it would be a pleasure to deal with her again!!! I also had the pleasure of working with Yesenia Rivera, who was also an absolute pleasure. She was extremely informative about the ins and outs of my vehicle and left me with no questions that needed to be answered. Hopefully I can work with that duo again!!

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Linda123

26 de nov. de 2016

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My experience from the moment I walked into the dealership was very pleasant and Monica our sales person was a complete pleasure to deal with, she made the entire experience stress free cannot say enough about her. Wonderful personality and completely professional at the same time.

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Jramoss699

23 de nov. de 2016

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This rep is awesome explain the car in full detail and knew her stuff real nice coming to place to buy a car and they all treat you like family not just a dollar figure that means a lot to me and the guys were excellent

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Yasuo

23 de nov. de 2016

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1. Friendly and courteous staff.2. Room to sit and wait, and free ride and pick for local address.3. Clean restroom and waiting area.

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Ang36

21 de nov. de 2016

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I am so happy with my Honda sport accord 2017. Thanks to Ariel Bermudez, this wonderful salesman who help me in all the process, thanks to the manager Willvy Pena for the deal and professionalism with my car and also thanks a lot to Raquel Arellano who explain me with patience all the features in my car. Wonderful team! I'm gonna recommend this dealership.

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Williepuerto

21 de nov. de 2016

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Thank you to Donna Ann Lozinsky and Manager Kelly Cochrane !!!!! ,,,, You ladies listened to my needs and found me the car of my dreams within my budget after getting a new job !!!!!!! Happy Holidays to you at Honda White Plains !!!! You made my holiday and new year for sure !! Wilfredo P.

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Jorge

21 de nov. de 2016

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Great service, Sandy helped me in every step. She was very professional, efficient, fast and friendly. It was a very satisfying experience.

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Aime

21 de nov. de 2016

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Told what was going to happen and how long it would take. Both were on the mark. That is how it should be done.

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Brian

21 de nov. de 2016

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Jason handled my service paperwork. He was great. I thought I had to pay for the services, he notified and told me I was covered for any services to maintain the vechile. That made my morning. Thank you

EP

ebony perez

20 de nov. de 2016

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From the moment I stepped into the dealership the atmosphere was filled with genuine customer service attendance, good energy and professionalism from the staff, and offering for complimentary food and beverages and so much more. Sandy Vargas thank you for taking the time to answer and explain all of my questions and being so knowledgeable and sweet! Christopher Paranzino you're such a funny guy! Once again thank you for being a man of your word and helping my mother switch into a beautiful 2017 Honda Accord! Raquel Arellina you're such a sweetheart thank you for taking the time to explain all the new features in the car with so much patience and accommodating all of my questions! Absolutely love this team of people, I will forever be a loyal and proud customer of White Plains Honda!

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Br43

20 de nov. de 2016

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I am so happy with my Honda Civic. I had such a good service at the dealership specially with my salesman Ariel who helped a lot me with so much patience and professionalism. Then, I went over my car with Raquel Arellano, she was so sweet and knowledgeable with all the features that she showed me in my car. So happy!

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Vivian.

20 de nov. de 2016

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Love my new Honda CRV. Very friendly staff! Katherine, Yesenia and Gustavo were very professional. Katherine explained all the details about the car I was interested in buying. She took me for a test drive, and went over all the details. Gustavo was very profesional, helpful and made the finance process very comfortable. I would definitely refer them to family and friends. Also, Yesenia explained all the details on how to use all the car connectivity features. Thank you

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CoreyD

20 de nov. de 2016

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It was a great buying experience. I got the Honda Ridgeline I wanted at a great price. I will be back for my next vehicle.

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Christine

20 de nov. de 2016

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Everyone was super helpful and made my experience fast and easy. They were very accommodating and made sure that I understood every aspect of my purchase.

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JoanneP

19 de nov. de 2016

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Anyone in search of a new car must go to the team at White Plains Honda. They were highly recommended by my brother who has been a repeat customer for years- he directs everyone he knows to them and they do not disappoint. My daughter purchased her first vehicle from them the other day and they could not have made the experience easier. They were straightforward and to the point, no back and forth for hours while you fight for the best deal. The sales manager, Chris Paranzino, and our salesman, Teddy, both were knowledgeable and friendly. I recommend anyone looking for a new vehicle takes the time to check them out!

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Nicole P

18 de nov. de 2016

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Could not have had a better car buying experience than the one i had at White Plains Honda! The whole staff was knowledgeable and friendly. The Sales Manager, Chris Paranzino, gave us a great price right off the bat. There was no back and forth and i was confident i received the best deal for my new Honda CR-V! My sales person, Teddy, could not have been more helpful. The whole process went smoothly thanks to the great staff. I will definitely be recommending White Plains Honda to everyone i know!

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Christineguich

17 de nov. de 2016

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Just leased my first car at white plains Honda and couldn't have asked for a better experience! Katherine found the best match for me and was able to get me in and out as fast as possible. She made sure I understand every aspect of my purchase and made me feel super excited about my lease. I'm so in love with my new civic. Christopher Walls was so helpful with pricing. He was able to give me a great price that fit my budget perfectly! Jesenia taught me all about my new car and made me feel confident with my new vehicle. I love white plains Honda, definitely my new favorite dealership. Everyone there is so friendly and willing to help. You can really tell that they have great teamwork!

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Mildred

17 de nov. de 2016

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It was fast, easy and people were willing to work with us. Besides all the good offers they gave us.

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Anthony

17 de nov. de 2016

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Service rep. was very courteous, polite and informative. My car was ready when promised. Waiting facilities were clean and provided coffee and snacks.

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Joseph

17 de nov. de 2016

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Professional, courteous, and caring. Manager Chris Paranzino and Salesperson Lori Russo spent much time in showing my wife and I an array of different options to meet our needs. They reviewed with us a variety of styles and models with all the features that would suit us. We knew what to expect since we have worked with Chris Paranzino and Honda for over 15 years... first in New Rochelle, now in White Plains. There's a genuine commitment and dedication that cannot be equaled. Our final decision: a CRV that is just perfect! And when we handed in our othr car, they took care of everything, making sure that it was dropped off at the proper dealership, on time.

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ChristineB

16 de nov. de 2016

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Came to White Plains Honda once before and was recognized by Wilby Pena . He and Tatiana Gama worked with me and presented me with a great deal. I would definitely recommend the dealership and staff to any one. Got the car I wanted at the right price !!

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Ronald

16 de nov. de 2016

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The waiting area was clean and comfortable. The staff was accommodating and efficient. The magazine selection was abundant and current.

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Gary

16 de nov. de 2016

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Was greeted as soon as I walked in and worked with Christopher Paranzino and Monica Scotti they both did an amazing job getting me the car I wanted at the price I needed.

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alex cohen

15 de nov. de 2016

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Right when I entered I was kindly met by a salesperson named Jordan who was out standing. He was very informative and help full and after visiting many dealer ships he was by far the best person I talked to. After I agreed on a lease with Jordan for a 2017 accord sport special edition, their two managers Will Mendoza and Chris Walls made my process and enjoyable and smooth one. And the night I picked up the car, Raquel Arellano walked me through all the features of the car as well as pairing my iphone with the car, she was very kind and and knowledgeable. I would recommend anyone to this dealer ship and team.

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Walter

15 de nov. de 2016

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The White Plains Honda sales staff and service department are well trained, very knowledgeable, answered all my questions thoroughly, friendly and demonstrate a lot of professionalism.

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Dana

15 de nov. de 2016

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Great customer service, professional employees.Knowledgeable and willing to work with you, no matter what your situation is. I am a very happy customer.

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gzam420

14 de nov. de 2016

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Great service and Prices Chris Paranzino always goes above and Beyond to make you happy.I also had the pleasure to work with Monica Scotti who was helpful and almost more excited about my new car then i was. she got all my paper work done and explained to me very fast and even call me to make sure everything was right before i got to the dealership. Thank You guys for making car buying a great experience.

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Michele

14 de nov. de 2016

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I was taken care of once I walked into the office. A little busy but that's to be expected on a Friday and on a national holiday where majority of people are off. All of the employees were very professional with their customers

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Xavier

13 de nov. de 2016

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The service rep Anthony was very helpful treated me like family kept me updated on what was going on with my vehicle made sure the job was done

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Robert

12 de nov. de 2016

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Very fast service! No waiting. Dropped off my car in the morning before work and picked up on my lunch break.

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BXAP

11 de nov. de 2016

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Beyond Excellent Service: CHRISTOPHER PARANZINO (CP)Remember his name: CHRISTOPHER M PARANZINO - he is the best person you want to purchase or lease your new car from!! Ive own my 2015 CRV for 18months before an idiot damaged the side of it while parked on the street. CP was the first person I called as I rummaged through my paperwork to find my registration and insurance information. I called him because he wrote his cell phone on my Honda envelope and I remembered him saying call me anytime! So I did, at nearly 9pm on a Saturday night. He answered the phone and settled my deep worry and anger and laid out the next steps. After arranging a tow, he told me to meet him at the White Plains Honda Service Center on Bank Street the next morning (yes, Sunday!) where he would took my keys and car information and told me that he would take care of everything with regard to the repair process and would call me the next day with an update. He even gave me a ride back to the MetroNorth train station so I can make my way home back to Throgs Neck. True to his word (a consistent trait of CP btw!) he assigned me a service advisor by the name of Angel Cruz who was just like him on top of it! Together they supported me through the 24day period without my car, answering my questions via calls and text messages never turning me away. Even the body shop the White Plains Honda dealership works with deserves a shout out (Thanks A&A Auto Body!) for their great customer service. When the car was ready, I left work early from Manhattan and I arrived with my insurance check in hand - but this is when I met my first roadblock because the insurance adjuster had the check made out incorrectly. Aside from being super pissed with my insurance company, CP came through again, told me what I needed to do with my insurance company and made sure that I had a ride home since I arrived with no car. He did this because it was late and dark and knew that I did not want to go back on the Metronorth to then get back on the subway to make my way home to northeastern section of the Bronx. Instead, he arranged for his one of his staff members, Jose, to give me a ride home since he was heading in my direction to go home. Jose was awesome and not once made me feel like I was an inconvenience. Thank you for getting me home safely Jose and the quick lesson how to play the numbers ?! Two days later I finally picked up my car after fixing the insurance check situation and once again experienced awesome customer service. Anyone reading this review, I give you my word that all that I have written is true and Im serious when I say remember his name CHRISTOPHER M. PARAZINO, SALES MANAGER - HE WILL TAKE CARE OF YOU and you will deeply appreciate his attention to detail too! CP if you are reading this, thank you again for taking care of me and my Azulita (yes, that is the name of my car!).

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Ricardo

11 de nov. de 2016

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The Salesperson Sandy Vargas brought her experience to buy the Honda Civic 2016And l will recommend Sandy Vargas for other customers because she knows her stuff

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Daniel

11 de nov. de 2016

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My service agent, Jason, was so professional and personal. Will definitely be back for all services thanks to him. Very happy customer

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Solange

11 de nov. de 2016

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Love the fact that service is done quickly , Jason is great he is on top of his business , no delays , very friendly Jason has awesome work ethic

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Candido

11 de nov. de 2016

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We were able to sit down and go through the whole thing with little to no issue. I'd definitely recommend it to people looking to get a car.

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Rosalind

11 de nov. de 2016

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Alberto Rodriguez my sales associate was great he was very helpful, he truly worked with me ,what my budget alliwed me to work with . The whole Honda team was approachable and where helpful.

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Emanuel

10 de nov. de 2016

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I enjoy the environment and the friendliness of the staff. The lounge is comfortable and I am able to some work done.

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Mary

9 de nov. de 2016

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The service was Fast and fluid and I was very comfortable in the waiting room thank you very much Honda people

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Roslyn

9 de nov. de 2016

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Service Advisor Anthony Valentine is the best.Very professional and knowledgeable courtesy It's so easy to get a service appointment at the times You need

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Josephine

9 de nov. de 2016

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Courteous, helpful. I only stopped in for NYS Inspection. Will be stopping in for service again when oil change monitor indication is closer to 20%

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Daniel

9 de nov. de 2016

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They did what they said they would do. It was a pleasure. I would recommend them to anyone looking for a car.

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Jay

8 de nov. de 2016

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Prompt email reply, knowledgeable about car, and quick service (process was easy and picked up car on same day). Friendly staff.

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frankp123

7 de nov. de 2016

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I have been dealing with Chris Paranzino for nearly 15 years and he is the most truthful and honest person in the business. I have leased 8 Honda's and the first price he presents what it is - there is no haggling, no gimmicks and no games. You may say i am loyal to Honda ( which I am ) but I am loyal to Chris. Basically, he will give you the best deal hands down and will never steer you wrong. With his leadership at White Plains Honda, he is showing the the sales force there how to do it. I worked with Tatiana Gama and she was great - straightforward and honest. Frank Mancuso

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Tazz712

6 de nov. de 2016

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Today I just bought the 2017 Honda Ridgeline black edition. I had the pleasure of dealing with Christopher M. Paranzino and Teddy. I went to 2 other Honda dealers before my friend told me to go see Chris. The other 2 dealers gave me a pretty good price but Chris was able to beat their price and I was able to drive home in the new car the same day. My next car will come from Chris and I definitely will recommend other people to go to him. I am an impulse buyer and I am glad I waited to see Chris.

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Kim925

6 de nov. de 2016

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We came in to trade in our car and Charles the salesman gave us a great deal with the help of the manager Christopher Walls. I am so excited with my new car and all the great features that Raquel showed me! Great experience.

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Maria

6 de nov. de 2016

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Excellent experience everyone was super friendly and nice, I had to be in the facilities watong for my car and I had a pleasant experience waiting.

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Naomi

6 de nov. de 2016

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Ariel Bermudez was our salesman. He was polite and very, very cordial. He took a great deal of patience with our many questions and often repeated questions. I commend him highly for his humanity.

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Josephine

5 de nov. de 2016

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My car was taken immediately and I waited only a very shorttime to talk to the advisor. He was helpful, explained that I would need new tires and I left the comfortable waiting area soon after.

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Robert

5 de nov. de 2016

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The service is quick and knowledegable. People are all very professional. I always go there and very happy. My car is always maintained well.

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Doris

5 de nov. de 2016

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Good service and professional staff. The quality of work was excellent. I feel confident my car was serviced with the highest level of workmanship.

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Cynthia

5 de nov. de 2016

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The sales people were helpful and very pleasant to talk with. The sales person Kathy was able to answer the question about how the money eould be used frim the trade.

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Javier

4 de nov. de 2016

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Jason gave all the info that I needed, answered my calls promptly, even before I scheduled the service!! Great experience!!

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Louis

4 de nov. de 2016

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Very helpful sales and support staff, particularly Sandi and Raquel. However, I was quite taken aback when only during the close was I informed that the quoted monthly rate did not include other costs,(destination fee, administration fee (what IS that for exactly?), bank fees, sales taxes, etc.) that eventually added a lot more to my monthly lease fee.

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Patricia

4 de nov. de 2016

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Anthony Valentine is the reason I continue to use your company. He's knowledgeable and forthcoming. He lets me know when there is something I should do versus something that can wait and that builds trust.

CN

Cynthia nichols

3 de nov. de 2016

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They were very helpful with the answers I asked as well as other team members assisting my family. Overall I would come back here before going back to Bronx Honda.

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Meghan

3 de nov. de 2016

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I had a coupon from another honda service shop that was honored. The service was timely and there were no 'surprise' additional recommended services.

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Patricia

3 de nov. de 2016

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I liked the friendlyness and the helpfulness. Your people are very professional. Excellent service. I would come back to your service area.

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Susie

3 de nov. de 2016

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Friendly service and willing to provide the services we needed. Lori Russo was a great sales person. Very friendly and accommodating to our needs and requests.

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RobRoss

2 de nov. de 2016

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I purchased a Honda Civic for my wife last October in 2015, and told Wilby that if i was interested in a Honda for myself, i would be sure to come back and see him. Sure enough, when i made the decision to look at getting a Honda, i went back. Just like the first time, my experience was perfect. I was in and out with a new car in no time. Wilby & Teddy helped me out every step of the way to get a great car at a great price. I would recommend White Plains Honda to anyone looking for a new car. Thanks so much for the pleasant experience.

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William

2 de nov. de 2016

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Sandy Vargas made understanding the many options at my disposal after lease with ease and confidence. it was a pleasure working with her.

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David

2 de nov. de 2016

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The professional women that work there are all about making your deal the best. I want to recommend them to family and friends.

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Michael

2 de nov. de 2016

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Efficient intake procedure and courteous service. Accurate estimate of when service would be completed. Email notification of completion. Highly recommended for service.

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Giovanni

2 de nov. de 2016

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Always stayed on top of what our needs are and always kept us in the loop of what's going on in the process while I'm in worlk

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Jean

2 de nov. de 2016

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The reason I came back was because of the manager Chris who recently came over from New Rochelle. I had worked with him in the past.

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Valrie

1 de nov. de 2016

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Prompt service, workers are courteous, there is a television, computer access and snacks, tea and coffee, clean and comfortable place to relax while you wait for your vehicle

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Cynthia

1 de nov. de 2016

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I went there on Saturdays, and seems as if you were short staff. Mr valentine worked really hard to help all the customers You could also have your shuttle bus on saturdays

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Evelyn

31 de oct. de 2016

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They took good care on top of everything and the service was good and fast, the waiting area is comfortable and enjoyable

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Jaime

29 de oct. de 2016

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attentive when I was greeted by a employee. felt comfortable. Don't see any changes as of yet. High satisfied with my service.

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Gisella123

28 de oct. de 2016

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I'm a returning customer to white plains honda and have purchased many vehicles through them. This experience I had purchasing my 2016 Honda Pilot has been the smoothest best experience I've had so far. All thanks to the sales managers Wilby Pena and Christopher Walls and the sales person Jordan David. I will definitely return when I am in need of a new vehicle.

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Dominick

28 de oct. de 2016

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I liked how Quick and Responsive everything went, had my recall fixed and oil service in about 2 hours..Very timely and Anthony Valentine was a pleasure to talk to.

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Kenneth

28 de oct. de 2016

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Our rep, Anthony kept us apprised of the status of our repair and the timing. He was helpful as always. We appreciate that we know he's helping us get the best service.

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Sumit

28 de oct. de 2016

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Price negotiations we done very well. The sales agent was very understanding and tried his very best. The finance agent was very helpful.

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James

27 de oct. de 2016

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Christopher Paranzino, Francisco Salazar and Raquel were excellent,very helpful, knowledgable in assisting us to make a great choice in leasing a Honda. It is a beautiful car. Also Raquel was so great in explaining and showing us how to use and setup the car's technology.

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Melinda

27 de oct. de 2016

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everyone was involved and was very friendly. They all had patience as well while I was making a decision on cars.

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Steven

27 de oct. de 2016

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White Plains Honda service location ha s a great customer service area due to clean area, friendly staff , email confirmation of service

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npketo

26 de oct. de 2016

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I had a great experience buying a new car (Honda Accord V6) at White Plains Honda. Ariel Bermudez was very kind in explaining all my possible options in great details. He was able to give the best price for the vehicle I was looking for. I highly recommend them.

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Christine

26 de oct. de 2016

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After dealing with Greenwich Honda about my takata airbag, with no return calls, no appointments, no manners, I went to the dealer where I purchased my cr-v. No problem, appointment right away, fixed 2 recalls; 1 of which I was unaware. Great service.

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Katherinne

26 de oct. de 2016

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I really loved the service that Ariel provided, he was very helpful and patient he was with helping me get a car.

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Mary

26 de oct. de 2016

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Everyone was very nice and I was taken care of in a timely fashion, and they told me the car would be done in two hours, and it was.

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David

26 de oct. de 2016

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Jason made it a very easy process and made sure I got to work in time! He was very professional and I would like to work with him again.

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Amy

26 de oct. de 2016

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Bob Mancini, particularly, was very helpful in guiding me and helping me select the appropriate car. All the paperwork and delivery was very efficient.

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Karen

24 de oct. de 2016

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My sales rep Teddy was incredible. Knowledgeable about all the Honda products, the sales process, and really listened to what I wanted.

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Veronica

23 de oct. de 2016

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Friendly, respectful and very helpful and explain things very thoroughly. Works very diligently to help you were help is needed.,Friendly and very helpful and explain things very thoroughly

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Orlando

22 de oct. de 2016

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Overall experience was excellent no hassle got an amazing deal love my new car. I've visited two other Honda dealerships in Westchester county white plains Honda was my third stop and my last nobody can beat their deals

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Jhon

22 de oct. de 2016

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It is amazing the easy way they treat people. They are train to be so kind and friendly to us as costumers thanks a million.

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Ron2222

21 de oct. de 2016

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The service and professionalism while dealing with Mr. Chris Paranzino and his sales associate Kathy was overwhelming. I got an AMAZING DEAL and I love my NEW 2016 Honda CR-V SE. If you are interested in outstanding service and GREAT DEALS go see Mr. Chris Paranzino at White Plains Honda!!

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Louise

21 de oct. de 2016

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The entire process was fast and efficient. I found the experience to be very pleasant. Mmmm mmmm mmmmm mmmm mmmm

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David

21 de oct. de 2016

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Friendly service. Car ready on time. I have been dealing with White Plains Honda service for 16 years and have full confidence in their competence and work.

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cinnantej4

20 de oct. de 2016

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Just bought my first car (HR-V EX) at White Plains Honda and couldn't be happier with the professionalism and accommodating nature of Chris Paranzino and Jordan David. I highly recommend them & White Plains Honda for the service and honesty I received in a timely fashion. Thank you again!

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Ronelle

20 de oct. de 2016

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I always have a great experience with the service department. They are extremely courteous and efficient. Clean and comfortable waiting area too.

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Felicia

20 de oct. de 2016

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The helpfulness of the sales and management staff was superlative. They aim to please. We walked out with a new car at the price we were happy with.

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Liam

20 de oct. de 2016

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great quick and easy. Everyone was very friendly. I received 2 phone calls and an email telling me my car was ready. a little to much but better than no knowing at all

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Roger122

19 de oct. de 2016

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I was referred to by a friend to come to Tatiana Gama for the purchase of my new vechichle. I was very pleased and happy with the service. I was an in and out the same day. She made me feel comfortable and confident with my purchase.

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Michae

19 de oct. de 2016

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They are very polite and professional.. And there environment is very very clean.. thay say customer keeps coming back that means you are doing something wonderful and I cannot count the number of times I have gone back.

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Stampie2508

18 de oct. de 2016

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Ms. Vargas was very warm and professional. She was receptive to my financial status and used her sales knowledge that allowed me to me to make my decision in purchasing my vehicle guilt free.

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rayc55

18 de oct. de 2016

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Met with Donna Ann Lozinsky, very nice , very patient and answered all my questions. She really made my wife and I feel comfortable with no pressure. Zulay Demora also helped us out and was very nice and Yesenia Rivera went over all the gadgets til we understood them(took us about 45 to 1hr.) and she did it with a smile . I thank her for that. Also have to mention Sam Cappelli finance, very nice man explained everything and again as with the rest of the people no pressure to get anything I did't want.Left Honda feeling good, like we treated fair and good .We are really happy we went there.

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Siddharth

18 de oct. de 2016

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Very courteous and customer friendly experience. We were in an out of the dealership in 2 hours with our new Honda Odyssey.

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Chantel

18 de oct. de 2016

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My sales person was very kind and tended to all my needs. I would definitely recommend her to my friends and family.

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Manjunath Shet

17 de oct. de 2016

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We visited White Plains Honda last weekend. It was a great experience. Thanks to Christopher Paranzino, Moisey, Raquel and Sandy. I really appreciate all of your professionalism in car buying process. We walked to the showroom around noon and we picked our brand new car at the end of the day. I highly recommend White Plains Honda for their great teamwork!

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Marlon

17 de oct. de 2016

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Jeremy is awesome at the Service And Parts Department. Period.Alberto and Kathy are great to work with at the Sales Department. Fair prices and good overall environment.

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Guillem

16 de oct. de 2016

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The team at Whiteplains Honda understood my special needs and worked hard to make a good offer. Thanks for the patience of Alberto and Gustavo.

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annie26g

16 de oct. de 2016

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On September 26, I walked into White Plains Honda I was welcomed & helped by Christopher Paranzino, Sales manager at that location. Awesome service. When I walked in, I was nervous & confused about making such a large purchase but Chris' friendly customer service, amazing sense of humor & help made my decision on my purchase much easier & comfortable. Two thumbs up to White Plains Honda. I am loving my 2016 Honda CRV. Keep up the wonderful work. You guys are great! ( I will recommend anyone to go to White Plains Honda for their vehicle purchase).

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Ana Garcia

16 de oct. de 2016

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On September 26, I walked into White Plains Honda I was welcomed & helped by Christopher Paranzino, Sales manager at that location. Awesome service. When I walked in, I was nervous & confused about making such a large purchase but Chris' friendly customer service, amazing sense of humor & help made my decision on my purchase much easier & comfortable. Two thumbs up to White Plains Honda. I am loving my 2016 Honda CRV. Keep up the wonderful work. You guys are great! ( I will recommend anyone to go to White Plains Honda for their vehicle purchase).

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Lisa Kenny

15 de oct. de 2016

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For over seven years I have been getting my vehicles from Christopher Paranzino and I would never go anywhere else as every time I decide to get another vehicle all I have to do is tell Chris what I want and he makes sure I walk out of there happy. If ever you want to get a great car, and deal with a people who actually know about vehicles and respect what your looking for here is the place. I followed Christopher Paranzino from New Rochelle to White Plains and had my niece who had her heart set on another vehicle, come to see Christopher Paranzino. She was excited about his knowledge, and expertise of the Honda vehicle compare to other vehicles and the choices he gave her. He knew all the answers, before she had a chance to ask. He's fantastic! I strongly advise you go in see him if your looking for a car.

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Bobbygonzo

15 de oct. de 2016

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I followed chris paranzino from new Rochelle to white plains the process was smooth and everyone was super helpful. Ezequiel was my salesperson and he went every step of the way to make sure my process was quick and easy. Yesenia my delivery coordinator was informative and showed me the features of my new car. Thank you white plains Honda !

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Todd H

15 de oct. de 2016

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I traveled around to several Honda and Toyota dealers in the area before stopping at White Plains Honda. White Plains Honda not only gave me the best price, but they also offered the best interest rate of any of the other dealers. Jordan David, our salesperson, was very knowledgeable and patient when answering all of our questions. Although they didn't have the exact vehicle we wanted, Christopher Paranzino, the sales manager, promised that he would be able to get it for us within 4 weeks as we requested. He came through with the vehicle in less than 2 weeks. The young lady that showed me the vehicle's features was incredibly efficient and informative. Thanks!

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Dana

15 de oct. de 2016

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Friendly, courteous, polite service. This is my 4th car from White Plains Honda. I lease and I always go back to Alberto. He is patient, kind, & courteous. I have recommended him to some of my friends.

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Roberto

14 de oct. de 2016

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fast experts in finding issue if any with car excellent services as well as courteous clean and friendly with one time service for all

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Jacqueline

14 de oct. de 2016

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I told them I needed to leave by a certain time to pickup my son from school. They guaranteed my car would be ready in time and it was. Na

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Maher

13 de oct. de 2016

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Best car experience ever !! I was shopping around for the best price on my new Honda Accord Katherine and Wiby Pena sales manager made every effort to earn my business accommodating the price of the car within the same time providing me the best customer service. Went to a couple of Honda dealership and saw the difference..white plains Honda was my last stop!! Thank you guys ...

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honda2016

12 de oct. de 2016

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Mr. Paranzino knows how to get the deal done! It took several late nights as me and my daughter in law and grandson closed the store three nights in a row. We were all tired, agitated, and frustrated. But when our sales consultant (Christpher Walls) grew weary, bordering dismissive and disrespectful, and exhausted his limited options to make the most money he lost interest and almost lost the deal. Most important he lost the opportunity to make a positive change in the life of a single, desperate parent.Enter Mr. Paranzino: He was patient, confident, respectful, helpful, and knowledgeable. He scrapped the ineffective works of the impatient sales rep and created a realistic and achievable plan to execute a contract that would not wind up in repossession. Mr. Paranzino is the sales manager I would recommend without any reservation.

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Anncarroll

12 de oct. de 2016

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Lori and Chris were knowledgeable and professional. They appreciated the value of my time and did not play the games that other dealers play. Lori and Chris offered an excellent deal and had me in a new car in one afternoon. This was the best car-buying experience that I have had.

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Nicholas

12 de oct. de 2016

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great attenion and careing very polite and friendly;showing respect for all, and knowing what to do very compent extermaly.all points of our contack was Par-exclances

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Alberta

12 de oct. de 2016

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Service was done in a reasonable amount of time and the worker was very courteous. He took the time to explain all the details of my repair and informed of upcoming services I need to address.

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Kenn

11 de oct. de 2016

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Generally, my experience at White Plains Honda was a positive one and was underscored by minor deficiencies. Prior to visiting White Plains Honda, I had read countless car reviews, watched multiple walk-around videos, understood my own budget, and visited other dealerships (both Honda & non-Honda). I visited White Plains Honda looking to: (1) examine multiple Honda models [the HRV, Civic Sedan, & Civic Hatchback]; (2) test drive; (3) compare prices to neighboring Honda dealerships; and (4) cross-shop Hondas with other manufacturers [e.g. Volkswagen, Toyota; & Mazda]. My ultimate goal was to lease a vehicle and I did so at White Plains Honda. ..::Mr. Alberto Rodriguez::..I arrived at White Plains Honda about two hours prior to closing and was immediately greeted by Mr. Alberto Rodriguez. I spoke to him briefly about my interest in the HRV and Civic and Alberto promptly arranged for me to test-drive both models back to back, even though the showroom was rather busy. Prior to working with Alberto, I had dealt with a number of unknowledgeable sales persons at other dealerships--an unknowledgeable sales person is an indicator for me to walk out of the showroom. However, Alberto is a consummate professional--he was able to quickly and accurately spit out MSRPs, recite horsepower & torque numbers, locate where the car was built, show me small details about each model, and give a detailed overview of the various trims (e.g. EX vs. EX-T vs. Touring). I will admit: I played "dumb" and Alberto delivered with an impressive breadth of knowledge. When I decided that I wanted to lease the car of my choice, he even stayed late to finalize the general lease details and promptly took care of my DMV registrations & insurance matters. In sum, I learned a lot from Alberto and I hope he learned something from me (CRV = Comfortable Roundabout Vehicle)--he is clearly passionate about his job and Honda products. ..::Test Driving::.. I was in the vehicles of my choice promptly and White Plains Honda is located in an area that allows for a representative and comprehensive test-drive. The neighborhood that Alberto showed me around the dealership is a good mix of secluded roads (hard acceleration/braking), steep hills (HP/torque), a merging intersection (torque/acceleration), a tight technical section (handling), and is secluded enough to make a K-turns and U-turns (turning radius). I highly recommend going on the course with Alberto riding shotgun. ..::Minor Deficiencies::.. The issues that I ran into at White Plains were few, but were nonetheless present. First, I encountered an employee who proclaimed: "This is a 2016 Honda Civic Hatchback." Second, I was asked to arrive promptly at the dealership at a specified time in order to pick up my car via multiple phone calls and an email. I felt that there was a sense of urgency to my arrival and I was asked to inform the dealership if I was running late. I arrived on-time, but instead of promptly starting my meeting with the Leasing Officer at the appointment time, I waited nearly one hour past my appointment time before seeing the Leasing Officer. I even received a phone call as I was sitting in the showroom, asking if I had arrived and checked in. However, Honda Leadership quickly arranged for me to meet a Leasing Officer once they sensed my dismay.

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Jorge

11 de oct. de 2016

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Great customer service hard working people willing to stay late for you. This is my third car from this dealer.

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Jodi

11 de oct. de 2016

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From Service to Parts Personnel, everyone was extremely helpful and made themselves available to answer questions and assist. Runs like a well oiled machine.

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Sid white plains

10 de oct. de 2016

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Tatiana and Wilby offered great service to us at the Honda Dealership. After seeing several dealership, I can clearly say the experience at Honda white plains was outstanding. We ended up leasing Honda Odyssey. We were in and out in less than 3 hours. Very courteous, polite and friendly service.

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Jonathanquinlan

10 de oct. de 2016

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My wife and I came in today to buy a used car and couldn't have been more pleased with the excellent customer service Christopher Paranzino and Alberto Rodriguez used while taking care of us.

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Ilana

10 de oct. de 2016

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Jason was very helpful being that it was my first time there. He explained everything I needed to know. Nice waiting area.

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Regina

10 de oct. de 2016

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Friendly staff, quick service. I also like that they dont try to push services on me by telling me I need this done or that done just trying to get me to spend more money than I should have to.

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Janetorres

9 de oct. de 2016

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I walked into White Plains Honda expecting nothing, due to my low credit score. Three days later, I drove my brand new 2017 Honda Accord SE off the lot. I can't find the words to express my appreciation to Mr. Paranzino for overseeing my process. To Wilby Pena, for gathering all the paperwork it took to get me ready. To Gustavo Rengifo for diligently administrating my financials, and to Francisco Salazar for doing the grunt work behind the sale of my car. Their professionalism, positive attitude and earnest effort to prepare for me what I needed, whilst catering to what I wanted made this project seamless; entertaining even. For doing everything they did to get me off my feet and riding in style, thank you. God bless you all!

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James

9 de oct. de 2016

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great choices of car. great team. quick answer to all my questions. would definitely recommend to all my friends and colleagues

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Anthony derosa

8 de oct. de 2016

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Great experience people great. Our salesman was wonderful and Chris walls and yesenia rivera were amazing and great will recommend them to everyone go see them

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Eddie

8 de oct. de 2016

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Our service advisor, Jason, was very pleasant. He assisted us in a direct, yet caring matter, unlike other service advisors. Will recommend him to anyone.

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Maria

8 de oct. de 2016

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All in all not bad but I just don't understand why it should take 3.5 hours for a simple oil change, especially when you make an appointment and identify the work to be done. I should be able to wait no more than 1/2 an hour and not have to leave my car or wait those 3.5 hours. This will never be acceptable. On an up-note, I was imprressed by the iMacs in your customer service waiting area.

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Juliette

8 de oct. de 2016

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I like the idea when I came into the dealership I was greeted in a respectful manner especially Lori Russo sales and leasing was very helpful from beginning to end very thoughtfull throughout the whole process ,she was very professional yet caring was genuinely interested in my ideas what was my go as long she wanted to let me know I was one to decide and during the entire experience I felt sense of responsibility and genuine interest not just there to sell a car she let me feel that I was being heard.

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AS11

7 de oct. de 2016

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We leased a Honda Odyssey from WP Honda. Chris & Lori made the process so easy and the experience was great. I would recommend you see them and I will definitely recommend friends and family.Thank you!

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Robert

7 de oct. de 2016

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car was ready on time Service was pleasant and efficient Anthony was responsible and efficient as always and called to let me know about additional repairs

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Bernard

6 de oct. de 2016

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Prompt and professional attention. Excellent follow up to alert me that the car was ready. I appreciated that very much.

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Emarcela19

5 de oct. de 2016

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I'm so happy with the great service that I have today with the manager Chriss paranzino, he was so helpful and very kind to me. And also thanks to Raquel she showed me all the features in my new car.

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Junior4

5 de oct. de 2016

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We purchased a new Honda today, your salesman Ezequiel Caraballo went the extra mile. He was incredibly helpful, and available for any questions we had. Sales help like this is very valuable in such a competitive world and can only be a positive reflection on your organization.

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Joyce C.

5 de oct. de 2016

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Let me just start by saying I normally don't care enough to write reviews but when an individual stands out they way Jason did I believe it should be recognized. First of all my husband had spoken to a person named Jeremy so when I took my car to service at 4pm I went looking for Jeremy, I was told he would be right back by another man sitting in the front I waited 30 minutes and no luck, I though maybe my husband did not specify and I had to pick my kids up , so I left and came back the following day same time and at this point I am beyond upset, Because I had spoken to him earlier in the day. I was lucky to meet with Jason and he was able to address the noise coming from the left side of my car and the tires and breaks on my car, he also recommended some things for my CRV that I will take care of with him this November. Thank you so much Jason for being so helpful and turning my experience around.

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Miguel

4 de oct. de 2016

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Jason was knowledgeable and honest about the work that was being done to my vehicle and had the work done in a timely fashion.

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Maman

4 de oct. de 2016

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Great customer service Jason was really awesome to me for the second time and very knowledgeable he answered all my questions

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Hena

4 de oct. de 2016

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I would have given excellent for parts if in the first place I was not given a bad battery. Within 10 months the battery died on me. This trip was unnecessary for me. Quite disappointed in the parts that get put into my car.

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gena89

3 de oct. de 2016

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Great experience coming here not pressured and they make sure every choice is best for you .I will make sure I tell my friends and family to come to this Honda.

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gkaralis26

3 de oct. de 2016

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I went to this dealership for my first brand new car. I met with Christopher Paranzino along with Tatiana and Yesenia. They were all fantastic. They made the process easy and quick. They were up front about all the details and answered all questions without hesitation. I highly recommend visiting this dealership if you are in the market for a car. I guarantee you will get the greatest deal possible.

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JO876mDH

3 de oct. de 2016

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Y'all, Ariel was an excellent consultant. He was very attentive, knowledgeable, and down to earth! Yesenia was the coordinator who walked us through the cars functions and settings. She too was lovely! Both managers, Chris Walls and Chris Painzino, stopped by to say hello! I would recommend this dealership if you're full of questions, and still deciding what you want!

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Sara

3 de oct. de 2016

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Easily made an appointment. Fast and friendly service! They called to let me know when my vehicle was ready. they were great!

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Noelia

3 de oct. de 2016

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It was somewhat difficult to get someone on the phone but once a person answered the phone I was able to my question answered.

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Carol

3 de oct. de 2016

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Ezequiel Caraballo made the car buying experience a lot of fun and pressure-free. He worked with Chris Paranzino to get me the car I wanted on my budget.

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Sabrina

3 de oct. de 2016

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Friendly & knowledgeable staff. I felt comfortable from the moment I walked in and was greeted right away. The test drive was great & would recommend the White Plains Honda to anyone who is interested in buying or leasing a Honda.

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Colleen

3 de oct. de 2016

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The best thing is my service rep, Anthony. He is excellent, efficient and a pleasure to deal with. Honda also has improved the service area and it is now a very comfortable space.

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Franklin

2 de oct. de 2016

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I feel very well with the treatment I received from the manager wilby pena as it was my first car he did everything to make me feel secure explaining everything in a way that there was no doubt for me that it was the opportunity for me to have my first car, I had a good experience and i will refer all my friends and family to the dealer

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KTWhiteplains

2 de oct. de 2016

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The most irritating, exhausting experience buying a new 2016 car. Made an appointment online with Chris or Wilby and was told they were "in a meeting" when I arrived. Another sales agent ending up helping me. I paid in cash handing the certified check over at 2:30pm and wasn't able to even see my car until 5:00pm only for it to be covered in mud with, dirty windshield, dirty floor mats inside and cat hair from someone's jacket or sweater. I asked it to be clean 2 more times with it someone getting dirtier inside (stain on drivers seat and inside of doors). I gave up at went home at 6:00. Called the dealer was told to bring it in at 9:15 by sales manager Chris and he would take care of it, got there right at 9:15 and was told he was "in a meeting" again. After more waiting, I was told to have Teddy the agent that was unable to produce a clean car the previous day. This guy took it to be cleaned again, the windshield was clean adhesive removed, but still dirt inside my brand new car. I gave up again and went home at 10:30am. Called the dealer again and spoke again with sales manager Chris, he told me bring it back now. Drove back, waited 20 min and I actually got to me Chris or someone that said he was Chris. He called some guys over to have the inside cleaned in the sunlight. I left, dirty floor mats I could vacuum myself at home. I left at 11:30 an hr later. I wish I had my old car back and never set foot in this dealership. I can't understand all the positive reviews of this place, unless all the waiting mud, dirt on my car and failure to clean it was intentional.

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Nadia

2 de oct. de 2016

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Great customer service and fast response, will recommend to anyone in the city, reliable, clean, comfortable, good service so far

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Nicolekoss23

1 de oct. de 2016

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I absolutely love White Plains Honda!!! Everyone is so helpful, and extremely knowledgeable!!!! They welcomed me and helped me with everything I needed. I absolutely and amazed with Christopher Paranzino; he is an amazing sales manager! Also, Alberto Rodriguez was an amazing sales person and took his time to explain everything in detail and gave me an awesome tour! I would highly recommend White Plains Honda! Excellent dealership.

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Dan

1 de oct. de 2016

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From the moment I walked into White Plains Honda I was completely taken care of by a knowledgeable staff. Donna was extremely helpful and was able to answer all of my questions. She really made sure that we were happy with our experience and made the whole buying process very smooth. I would definitely use White Plains Honda again in the future!

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Jason

1 de oct. de 2016

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Dealerships was clean and staff courteous Car arrived within 3 days. Process was easy. I would recommend including this dealer for your Honda purchase. They beat every local dealer and price was best here with little haggle involved

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brenda brown

30 de sep. de 2016

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One of the reasons I intend to continue car transactions with White Plains Honda is a result of the professionalism I encountered with Alberto Rodriguez!

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jimihd

30 de sep. de 2016

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i went there to trade in my old car.my salesman ezequiel caraballo listened to what i had to say.i told him how much money i had to spend,he went out of his way to get me the car i wanted .the entire staff made me feel right at home,i could not ask for them to be ant nicer .they made buying a car a great experience. jimi

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Mary

29 de sep. de 2016

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Susan is a great asset to Honda. She is a pro. She has great respect for the customer. I always request her when I make an appointment.

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Patricia

29 de sep. de 2016

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My experience was excellent. Chris Paranzino went above and beyond to meet my needs. Everyone at the dealership was curious and friendly. I will recommend White Plains Honda to all my family and friends.

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CMurray02

28 de sep. de 2016

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I came to White Plains Honda looking to buy a new car. The entire staff was very friendly and pleasant. Ezequiel Caraballo showed me two models I was trying to decide between. He explained all the features and helped me compare the cars. He and Chris Paranzino worked together to help find a car I was in love with and that fit my budget. I could not have asked for a better first-time car buying experience!

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Anscarter19

28 de sep. de 2016

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Best dealer and best costumer service in all nyc. Alberto is a great guy. Couldn't have ask for more. Best experience at a dealership ever.

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Drodrig7

28 de sep. de 2016

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After many weeks of shopping around and being overwhelmed and confused from all different dealerships and sales people we finally bumped into Adalberto Rodriguez at White Plains Honda. Not only we received an amazing welcoming from him but he was able to do what no other dealer or sales person did for me. I was in the market for an economic vehicle just to get from home to work back and forth. Adalberto not only asked the right questions and was able to provide us with the facts as to why a Honda Civic 2016 was the right fit for my needs. Finally someone that actually listens and is able to provide you with benefits not only a price, while building an awesome customer relationship. Not only did ai get the car but feel like I built a friendship with Adalberto in which I can comfortably refer any of my family and friends. If you are looking for a place where you can have a conversation and make a decision about your next car without being pressured into making a decision not only is White Plains Honda the place but Adalberto is the guy to speak to. Awesome job, see you in 2019 for the renewal.

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MTmember27

28 de sep. de 2016

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I went in to look at a CR-V for my family and was taken care of by Alberto Rodriquez. He knows his Honda's really well and provides amazing customer service. He is one of those sales reps that is willing to go the extra mile for a client. I love my new CR-V. Thanks Alberto!

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Wennrick

27 de sep. de 2016

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I would like to thank Alberto for an amazing and outstanding service he has provided for me and my family. I was able to purchase my third vehicle with honda with all his great effort to make sure we were pleased and qualified. Amazing job!! Thank you

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Jogreenb

27 de sep. de 2016

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I just leased my second car with White Plains Honda and had another amazing experience. I needed more miles on my lease due to my job and Donna Ann Lozinsky helped mo get out of my old lease and into a new car. She was patient, imformative, and a pleasure to work with. Chris Walls, the sales manager, greeted me with a huge smile and was able to put the final touches to ensure I was getting the best deal possible. When I arrived at White Plains Honda I was greeted by Albert, whom I had an amazing experience with leasing my first Honda. He recognized me right away, even though it had been over 2 years since I leased the car. He was genuinely happy for my new purchase and joined as Yesenia was super helpful in explaining all the amazing new features in my new car. Also, Gustavo at the finance department ensured that the paperwork process was seemless and easy. Overall, it was an amazing experience. I got an amazing car and feel like the employees of White Plains Honda take great passion and pride in their work and establishing genuine connections with their customers.

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CB0218

27 de sep. de 2016

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I am beyond appreciative to Alberto for his outstanding customer service, as well as Sandy Vargas. Alberto went above and beyond to make sure I was a satisfied customer. Unlike other dealership and sales associates Alberto and Sandy professionalism and patience allowed me to purchase the perfect vehicle. I will recommend White Plains Honda to anyone who is looking purchase a vehicle. Thank You for your service!

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mrchamp103

27 de sep. de 2016

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Went in just to look at a car with a 10% chance of leaving with a car. After speaking to Adalberto, he showed me how my family can save monthly vs my current payments, have a better safer car and pay little to nothing out the door. I really recommend this dealer and their great support staff.

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im2491

26 de sep. de 2016

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I walked into White Plains Honda with a few expectations in mind: being overwhelmed and frustrated by trying to find a new car, and having no choice but to walk away empty handedespecially as a grad student on a budget with a beater at my disposal to trade in. I'm so happy to say that this was NOT the case at White Plains Honda, and certainly not under the care of Mr. Alberto Rodriguez! He was extremely knowledgeable, very personable, and willing to go the extra mile (no pun intended) to make sure I'd have safe and reliable car that suits my needs at a price a student can work with.White Plains Honda and Mr. Rodriguez are top of the line when it comes to serving their customers. I will be recommending both to everyone I know!

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Carlos at Rye Brook

26 de sep. de 2016

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I never thought that even my good credit record I could leased a car in the USA. Chris made that possible, thanks to his charismatic personality, good knowledge of the situations and always ready to find solutions. Persons like Chris make the companies successful and render great service to people.

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royalstephala

25 de sep. de 2016

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I was so pleased with White Plains Honda. I was recommended to meet with Donna Ann Lozinsky, and I sure am happy I went to her. She is amazing and will work with you as long as it takes to satisfy what you're looking for. I couldn't be more happy with my brand new 2016 Civic.

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Peggy

25 de sep. de 2016

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The wrench light came on and I was in the area so I went to white plains Honda without an appointment to get an oil change. Sue made a call and accommodated me. I appreciate her making my customer experience favorable and relieving the stress of that orange wrench!

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Diana162

24 de sep. de 2016

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I came to purschase my car and Miguel helped me and also Christopher and the new manager Wilby. They was great they helped me in everything I needed and every way they answered all my questions. I am very satisfied with my purschase if I had to referred someone I will. Thanks guys

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Teresa

24 de sep. de 2016

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I was kept informed on the progress of my car. Facilities are clean. Access to computers was nice touch. Coffee station was nice

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Elizabeth

24 de sep. de 2016

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Professional and friendly staff. Helpful and clear about services. The wait time was short and all in all very happy with the experience.

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Morela

24 de sep. de 2016

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Excellent service by Anthony. Easy, fast and accurate. A pleasure. Extremelly satisfied. Even when i made a last minute appointment i was treated really well

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Matt

23 de sep. de 2016

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It's across the street from my house. I do not have anything more to add to this, the only reason is that

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nrhonda

22 de sep. de 2016

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Recently had my Honda 2009 Accord EX serviced at White Plains Honda to my great satisfaction . I would like to take this moment to thank the service technician for their highly skilled expertise. But,most of all, I would like to thank Susan Falisi for her professionalism, expertise and honest friendly manner. If you have any Honda vehicle at all I highly recommend having Susan Falisi be your service advisor . By the way tell her Joe sent you!

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Frank

22 de sep. de 2016

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Everything was great, no hassle, went smooth, great customer service, reasonable waiting time, convenient location,great local shopping all in walking distance

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Toni88

20 de sep. de 2016

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Christopher M Paranzino was fantastic and most importantly very honorable. My family has been dealing with China Paranzino for over 15 years and we all go to him because he is a real down to earth guy. Chris actually cares about customers and we will only go buy Hondas from Chris Paranzino. He is the greatest and Lori Russi is also awesome as well. If you're looking for a Honda be sure Togo to White Plains Honda, is was by far the cheapest price and also the best service. We love you Chris Paranzino!!!

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Johnnyl22

20 de sep. de 2016

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Great experience. Great to work with. Very friendly and honest. Worked with me on my terms. Christopher M. Paranzino and Lori Russo. See them for a great deal.

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Patrick

20 de sep. de 2016

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The service privileged was Professional, courteous and a work done in a timely manner. The representative also took the time to explain the work that was done and what is recommended.

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Paul

20 de sep. de 2016

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I like the way it took them no time to understand the problem with my vehicle and get right to work on repairing it.

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Cars5

19 de sep. de 2016

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We have worked with Christopher Paranzino for many years now and always have a great experience. My family and I have leased and bought many cars from him and consistently go back because of his commitment to getting us a great deal. We recommend him to our friends and all have had the same experience. If you are in the market for a Honda I would definitely go to Chris Paranzino first. I've haggled with other local dealers Volkswagen, Subaru, Toyota, Nissan and none have as smooth and easy an experience as White Plains Honda!

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Yi

19 de sep. de 2016

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The sales was kind and honest, they offered the price we expected. When pick up the new car, they explained all the fancy features in details.

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John

19 de sep. de 2016

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Great experience overall. Was trying to buy a car for days at another location. 10 minute on the phone here and the entire process was done. Everyone I dealt with was great!

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Richard

18 de sep. de 2016

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Professionalism and courtesy of all employees, especially Service Advisor Anthony. Online appointment booking also a plus. Pleasant customer waiting room.

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John

17 de sep. de 2016

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Honest service advisor (Anthony) and fast drop-off service. Wait room is clean, has coffee, and good free Wi-Fi. Recommend highly.

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Cristina

17 de sep. de 2016

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They checked my car and ran tests. When nothing was found, I wasn't charged for anything. Appreciate the customer service.

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Andreina

17 de sep. de 2016

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My experince was great. Donna was so welcoming and helpful. She was very involved in my process. Donna did not let my family leave until we were well taken care of and had everything covered.

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Joseph

16 de sep. de 2016

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The people I worked with, especially Francisco Salazar, who like the other people in the dealership, was friendly, helpful, and honest.

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mike w

14 de sep. de 2016

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I have purchased a CRV and a Civic from Donna Ann Lozinsky over the last couple years. She has been extremely professional in every sense and aspect of all parts of the transactions. At one point she went beyond the call to assure my finance company served me well. I will buy my next car from her. Mike W.

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angela c.

14 de sep. de 2016

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Christopher Paranzino was the person who leased me my very first Honda Civic years ago.Now he's the Sales manager at White Plains Honda and I was thrilled when I found out.Mr. Paranzino is professional and courteous and he gave me a great deal.He has a great sales staff. Lori especially stepped up and Rob was also very kind.The young lady Yesinia was great giving me the inside scoop on the new bells and whistles. I love my new Honda CRV. Thanks to Chris and his staff.Angela

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Carol

14 de sep. de 2016

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Jason was knowledgeable & personable and my car was serviced efficiently and timely. I will definitely return to have my car serviced again in the future.

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Cerisse

14 de sep. de 2016

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The maintenance work was done quickly and neatly while I waited in the pleasant customer lounge area. Every staff person I met was friendly and helpful.

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Janet

14 de sep. de 2016

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Fast, friendly atmosphere; knowledgeable staff makes for a pleasant experience all the time. My husband and I wouldn't dream of going elsewhere

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Pierre

14 de sep. de 2016

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I went with my girlfriend and Chris bent over backwards to help us out. Lori was excellent. Rob, one of the managers was great also.

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Beatrice

13 de sep. de 2016

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Staff were all Professional and honest, created a great business atmosphere. By far one of the best car buying experiences I've had. Will recommend dealership to friendsCharles was excellent!!!

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James

11 de sep. de 2016

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everything from the time i walked in was great.i felt like i have known them all my life.i will go there for my next car.plus the woman were butifull

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Simi

11 de sep. de 2016

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Sue was very helpful and very friendly and the service was on a timely fashion. Sales team need more training and knowledge.

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John

11 de sep. de 2016

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Excellent service advisor, fast in and out, been going there for 15 years! Will use them again for as long as I have a honda!

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Bruce

10 de sep. de 2016

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Friendly efficient service from representative and service staff It's always a pleasure with a comfortable waiting area. Representative did best to get me out as quickly as possible

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Kevin

10 de sep. de 2016

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Great Service and nice employees. Salesman who took care of me was very helpful and allowed me to meet my needs in terms of the car purchase

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James

10 de sep. de 2016

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The friendly atmosphere and the facility was clean and our sales person was knowledgeable and nice, and our sales person was not pushy or anything

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Anthony

10 de sep. de 2016

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Friendly personnel service clean facilities , some one always seeing your taken care of , would send friends here

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Rochell

10 de sep. de 2016

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I had to wait about two hours to see the finance person which I feel is ridiculous. Other than the long wait everything else was good.

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Jojo

10 de sep. de 2016

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I went To White Plains Honda only to see the Legend Chris Paranzino . This is my 8th car from Chris Paranzino he is the best car guy in the industry no games, no back and fourth and most importantly a down to earth dude . My man Chris has a heart of Gold it's personal with Chris P not about the money and that's what made him as Successful as he is . I respect whatever this man tells me . I have even invited Chris to family functions and he is also very generous . If you want a Honda you go see Chris Paranzino at White Plains Honda he is bye far the Best!!!!!

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Normap61

9 de sep. de 2016

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Selling excellent person, very professional, but human.i was extremely happy with the deal, she looking for me, i really enjoy my new Civic, this Divine

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Hitomi

7 de sep. de 2016

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Service was done quickly than I thought.Althogh 3 more points service were recommended by technician,but I could't afford.So next visit will be done.Advisor Susan's very informative and not pushy. I'll return to have services needed ASAP. Thanks White Plains Honda.

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Felix

7 de sep. de 2016

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Very creative in terms of wanting to finalize a deal.Nice people...Very creative in terms of wanting to finalize a deal.Nice people...

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DeeJayBe

6 de sep. de 2016

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I paid 200% for accessories compared to Honda website recommended prices and $700 extra for a car swapped with another dealership. I was told by phone that prices at White Plains Honda have nothing to do with the website prices, they can charge whatever they want.The salesman I dealt with is great the management not so great. They come up with a great deal, but its great for WP Honda not for you.

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Mariela

5 de sep. de 2016

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I loved the fact that as soon as I walked in Katherine Lajue acknowledged and was atentive. My experience with Katherine was marvelous, I will refer my friends and family to her.

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Kelly

3 de sep. de 2016

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the service was good and fast. I was late for my appointment but they still took care of me. I would recommend this place to friends.

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Nikki

3 de sep. de 2016

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The service is incredible. They are friendly, knowledgeable, and offer excellent customer service. I continually buy/lease Hondas because of the quality of the service I have always received from Anthony and his team.

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Marianne

3 de sep. de 2016

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prompt service, efficient process, follow-up on visit appreciated as was the call to come in and have parts replaced. Consistently reliable

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Erica

31 de ago. de 2016

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Working with Chris and Miguel was a pleasure. Honda has the best product in the market right now. I absolutely love my new car. My husband may get the same one when his lease is up.

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Alan

31 de ago. de 2016

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Staff members were pleasant and helpful. Every effort was made to get the replacement of the airbag (Takata recall) done quickly while I waited.

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Maria

31 de ago. de 2016

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Anthony Valentine is great! He is knowledgable and very kind. He gets the job done quickly and explains everything to you.

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Lisa

31 de ago. de 2016

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efficient check in system-very friendly staff especially check -in upon entering while the car is surveyed and also office staff Jason.

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KG

30 de ago. de 2016

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If you're looking for a Honda, there is no need to consider going anywhere but the White Plains Honda Dealership! Manager Christopher Paranzino is the greatest!! Warm, patient and made sure that I left satisfied with everything I wanted. Felt like sitting across from an old friend. I got an amazing lease deal and love my new car! Salesman Francisco Salazar was fantastic! So knowledgable and kind and really took all my needs into consideration. Answered every question I had and helped me make the right decision for me and my family. Delivery coordinator Raquel was so sweet and took the time to explain every feature so I could drive off the lot with ease. A true pleasure doing business with everyone at White Plains Honda! I have been elsewhere in the past and there is absolutely no comparison. I'll be back for my next vehicle, loyal customer for life!!!

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Kathleen

30 de ago. de 2016

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Professional courteous service & staff. Jordan, Tatiana & Chris were very helpful. I would recommend this dealership to anyone that is looking to buy or lease a car.

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Barry

30 de ago. de 2016

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Anthony's professionalism and attention to detail. All work was done well and in good time. The car was delivered as promised

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Elizabeth

30 de ago. de 2016

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Friendly salespeople, expedient and helpful. The only wait was for financing, but it was a busy Saturday. They honored a deal I printed out from their website.

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Cl9889

29 de ago. de 2016

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I had a great experience working with Chris Paranzino and Lori Russo. Chris listened to the needs and concerns of my father and I, and worked with us to give the best deal possible. Lori was easy to speak with and was genuinely honest with the information given regarding the car and pricing, which was a nice change from other dealerships I've dealt with in the past. I highly recommend checking out White Plains Honda for your next car shopping endeavor!

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Mindy

29 de ago. de 2016

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Very professional, straight forward and not pushy. I was also given a detailed and fair estimate on the trade in of my led car.

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Anthony

29 de ago. de 2016

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I enjoyed the liberty of not feeling pressured and the patience they displayed with me. Sandy was amazing and Milby was of great help!

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Jespo22

27 de ago. de 2016

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When I walked into the dealership I knew exactly what I wanted and they did everything they could to meet my needs. They were polite, considerate and always made sure I knew what the next step was. Getting a car has never been so easy.

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Kenneth

26 de ago. de 2016

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I was able to get in see a rep, explain what I need done w/my car and have my concerns answered.

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Jennifer

26 de ago. de 2016

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Lori Russo was amazing to deal with. She quickly responded to any of our concerns and made our purchase as smooth as possible.

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MaryD

25 de ago. de 2016

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Christopher Paranzino helped me secure my brand new lease yesterday and I am thrilled with it! My family and I have leased several cars from him and keep returning because he is professional, honest, and reliable. We have followed him from New Rochelle to White Plains. Thank you, Chris, as always, for a fantastic leasing experience!

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Kristin

25 de ago. de 2016

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Anthony is very knowledgeable and easy to work with. The remodel of the service area is great. Much easier to get in and out of.

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Craig

25 de ago. de 2016

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professional, friendly and timely. The facilities and service are second to none. Anthony personalized my visit an made appropriate recommendations, which saved me money.

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Richard

25 de ago. de 2016

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Anthony was great. Very helpful. It says my feed back must contain twenty words. I hope this is enough. So I will write a little more.

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Dianna

25 de ago. de 2016

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FranCisco Salazar and Chris Paranzino were very helpful and accommodating. They made returning my lease very easy and painless. They also made buying new car very pleasant.

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D33F4ULT

24 de ago. de 2016

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Chris Paranzino was wonderful! Very helpful and offered a great deal! Very happy with his service and enthusiasm. I would highly recommend anyone to visit Chris if they're looking to get a new vehicle.

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Lela Schindler

24 de ago. de 2016

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I have been leasing from Chris for the past 9 years. He always works with me on the pricing and cars suitable for my family and I. I followed Chris from New Rochelle to White Plains because he is the best in the business.

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Steven Schindler

24 de ago. de 2016

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I have been leasing from Chris for the past 9 years. I met him in New Rochelle Honda for my first Honda Pilot and Honda Civic. He made my experience warm, inviting and anxious to purchase. When he moved to White Plains Honda from New Rochelle Honda the distance was a bigger commute. That didn't matter because Chris makes me feel like Family. Great experience, fantastic service, and a future life time of leasing for my family and I with Chris.

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Chris

24 de ago. de 2016

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Knowledgeable salesperson Loan Procedure was fast Chris Paranzino was great He got the best deal on my new Civic .

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James DeLancey

23 de ago. de 2016

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I have been dealing with Christopher Paranzino for many years. I followed Chris to White Plains Honda and I am very pleased. Dealing with Chris is a great experience. He works hard to get the right car at the right price. I could not be more pleased. He makes what some people think is a long painful process seamless and pleasurable. When this vehicle needs replacement I'll be back. Thank Chris for a great experience.

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Dtweety12

23 de ago. de 2016

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I had a wonderful experience this evening leasing my third Honda Civic with Christopher Paranzino at White Plains Honda! He is incredibly professional, reliable, knowledgeable, and most importantly, helpful regarding the leasing process. He readily answered all of my questions and took time to make sure I was happy with my deal. I am so grateful for his dedication to service and positive treatment of his customers. I will absolutely be returning to Chris when my lease has matured!

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Mahendra

23 de ago. de 2016

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Very efficient staff .clean and nice waiting area, no waiting time to get appointment on phone, easy to recommend .

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Santa

23 de ago. de 2016

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Julie and Sam were very professional and obliging. They didn't push us into anything we didn't want and listened to us. Professional and courteous.

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joe5982

22 de ago. de 2016

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Great team. Very knowledgeable staff. Tatiana, Chris P, and Chris W were very helpful in the car buying process. Bought the car and picked it up the next day. Buying experience was A+++

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Walter LeStrange

21 de ago. de 2016

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The Sales Manager Chris Paranzino takes all the stress out of buying a new car. You will get the best price, hassle free, the car will be ready on time and you will get the exact car you are looking for. I will only buy cars from Chris. He is the best!!

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Sculler02

19 de ago. de 2016

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Today I finalized my deal at White Plains Honda thanks to Christopher M. Paranzino and Welby Pena! These two were incredibly diligent in helping me through the process of finding the perfect new car. Thanks to these guys I'm now the proud new owner of a 2017 Honda Accord!!Thanks again guys!!!

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Fernando

19 de ago. de 2016

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I was at first intimidated (as it this was our family's first car purchase and we had a specific requirement, requiring the car to be ordered for us), but in time I learned to trust the dealer supporting us and in the end felt fully taken care of

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Toniann

19 de ago. de 2016

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Very friendly. And my sales person was great I felt like I knew her for years. I would tell all my friends about white plains Honda.

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Maria

19 de ago. de 2016

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They were very patient, respectful and knowledgeable. They helped me make The right decision in a car that suits my needs without feeling rushed or pushed.

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Rebecca

19 de ago. de 2016

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Chris Paranzino and Francisco Salazar were great, really helped to get the best deal possible. The service was professional and friendly. Made the car buying process painless and easy!

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Cindy L

17 de ago. de 2016

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Sue, as always, was friendly and on point. She is a wonderful mix of incredibly professional and friendly. They are efficient and keep their promises.

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Sonny

16 de ago. de 2016

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Donna Ann Lozinsky is not only a dedicated salesperson but someone you will feel very comfortable when buying, leasing or trading-in your car. She's very professional, honest, knowledgeable and most importantly someone you can trust. We hope she will still be at Honda White Plains on our future purchase. I highly recommend Donna without any reservation. She's the best.

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Kathryn

15 de ago. de 2016

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The sales team really worked with me on the financing aspect of this vehicle. Facility was clean. Sales team was knowledgeable and very helpful.

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Chris

15 de ago. de 2016

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service advisor was great. work was done quickly and affordably. continue to recommend the right services, not just "fluid changes". i go here with all of my hondas

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ebrunner816

14 de ago. de 2016

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Chris Paranzino helped me into an awesome 2016 Honda Civic. He was very friendly and straightforward. I appreciated his non pressure sales style. He made the process very comfortable. I highly recommend this dealership and look forward to buying more cars from Chris down the road.Erica B.

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OJS

14 de ago. de 2016

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I love my Honda Pilot! My leasing experience was great thanks to Donna A. Lozinsky and the White Plains Honda team! Donna cares about her customers and it shows. She was a true professional! Something you don't see these days anymore. Thanks Donna! Olga Scheer

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Teudy

13 de ago. de 2016

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Teddy and Albert were very knowledgeable and straightforward to all my questions in reguards to SUV features and options available.

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Ruth

13 de ago. de 2016

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Felt you were concerned about my issues. You wanted to keep the car longer but then agreed to let me take the car and call you if I had any additional issues.

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Denise

13 de ago. de 2016

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I had a bad experience there 3 months ago when I was going to first trade my car in . I decided to go back because when I first leased it was a pleasant experience However after meeting Sandy and Alberto they renewed by faith- they worked together as a team and it was wonderful.

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josephsuh

12 de ago. de 2016

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I made an appointment with this dealer for the express purpose of test driving a Honda civic EX-L at highway speed so that I could get a feel for the car's noise and vibration levels. When I got to the dealership, I was told that I could test drive the car locally but not on a highway because their insurance does not cover highway test drives.I don't know how many people buy their cars without test-driving the on the highway but anybody that does that is a fool. This dealership is a joke and a waste of time.

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Ralph

12 de ago. de 2016

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From the moment I walked in I was immediately greeted with how can I help you? I was taking care of quite efficiently as it was my first time there. additionally, I was extremely impressed with the cleanliness of your facility and your waiting room was quite impressive also with the comfortable seating, the computers, the TV, and free coffee. If I do need further help or assistance with my vehicle I will consider White Plains Honda first.

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Lekshmi

12 de ago. de 2016

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Tatiana has excellent customer service skills. Everyone was very professional. It was a great car buying experience. I would recommend to all friends and family.

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Deborah

12 de ago. de 2016

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It was quick and reps were willing to work with us on deals. Our rep, Jordan, was very friendly and very helpful in getting us our brand new cr-v. Great job Jordan.

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Leslie

10 de ago. de 2016

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Anthony is the best. I always know if they find anything beyond what I brought the car in for. He tells me what the cost is and whether it needs to be done then, or if it can wait.

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Nicolas

10 de ago. de 2016

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Wilby was very helpful. He showed us the car and helped us reach an agreement. He was always nice and professional through the whole process.

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DebRavina86

9 de ago. de 2016

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Christopher Paranzino and Ezequiel Caraballo were the best team in getting the car that my family needed! They worked extra hard along with many others to try and get us out the door as quickly as possible with the best of cars for the lowest price. Everyone sat with us till even after closing, Tatiana Gama waited on hold with the insurance company for what felt like forever, and tried to keep us calm and laughing the whole way through. Don't try any where else, make this your first and last stop!

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Lydia

9 de ago. de 2016

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The experience was very quick and efficient. I was able to get the car I wanted in a beautiful color for a lease payment I was happy with.

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Gnezaj

8 de ago. de 2016

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Chris P and Tatiana were amazing to work with. They were friend knowledgable and vet professional. If you are in the market for a Honda it would serve your well to deal with these two at white plains Honda.

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Peter

8 de ago. de 2016

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Everyone was friendly and helpful, including staying late to finish up the paperwork and let me drive it off the lot that night.

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Toni

7 de ago. de 2016

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Quick and easy Jason assisted me and he was helpful, waiting area was nice and clean had coffee and a large tv for people while they waited

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Olivia

6 de ago. de 2016

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Process was smooth, seamless, and fun! Had the amazing pleasure of working with A.R, what an outstanding employee. He is honest, humble, and very hardworking. Will definitely be referring people to A.R at White Plains Honda

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Ana

6 de ago. de 2016

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My sales person was very helpful and always trying to get me the best deal, I'm happy he keep calling me to come back; after I left.

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Viel

6 de ago. de 2016

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Mr. Ibrahim was very profesional and prepared when i got to the store. He also had my Car of preference in stock.

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Kimberly

5 de ago. de 2016

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Friendly sales team, fast service. Car was available the day we came in. Car had a small scratch and it was fixed immediately.

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Sandra

4 de ago. de 2016

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well informed and pleasant. MY sales person was attentive to my questions and showing me the vehicle. Also took care in explaining the costs involved.

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Juanita

4 de ago. de 2016

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The experiments at I had with them awesome the team worked with me they explained everything and I would definitelyi recommend them

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Leslie

4 de ago. de 2016

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My rep Tatiana was great and professional. She worked with me well and got me in a car that day

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Paula J

4 de ago. de 2016

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Organized and friendly environment. Wait time minimal and fast. Facility provides a waiting area with amenities such as computers, television with cable access and refreshments.

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Michele

4 de ago. de 2016

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Everything was great. People fantastic. Waiting room was excellent. My vehicle was fixed the first time and very quickly at a very good price

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Simon

4 de ago. de 2016

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I felt everyone was professional and courteous. Ariel was able to negotiate what I considered a very fair deal with me.

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Jiri

3 de ago. de 2016

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Professional & prompt service will spoil many costumers, even I prefer be spoiled. It makes me feel as happy costumer.wanted costumer,not usual treatment of tolerated

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Steven

3 de ago. de 2016

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easy in easy out. Late night drop service was great. The next the car was finished in a short time. I also receive a phone call detailing what work was gonna be done.

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Nicoletta

2 de ago. de 2016

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Courteous helpful was concerned about my comfort and my being happy and content with my purchase. Made sure I liked the car its features and all the particulars.

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Stephen

2 de ago. de 2016

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My sales rep, Anthony was great!!! The work I needed was done right away. The Saturday time slot for me was most convenient.

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Patrick

2 de ago. de 2016

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Knowledgeable staff, nice environment, friendly people. I will recommend it to friends. Miguel was top notch. I am very happy with my new car.

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Clermo

2 de ago. de 2016

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Sales associate was very helpful and knowledgeable. Helped make a not so fun experience a bit more comfortable. the facilities were clean and properly maintained

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James

1 de ago. de 2016

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Everyone was professional and knew their job. They showed me all the car features before and after purchase.. All in all a good experience

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Tyree13

1 de ago. de 2016

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My experience at whiteplains honda was amazing it was my 1st time purchasing a car and not knowing how it work they went over and beyondto explain what takes place even got me the payments that fit my budget my sale rep Teddy Douse explain and had patience with me even speaking with his sales manager Christopher M.Paranzino that came over and introduce his safe and even went over and beyond I've been to many Honda but nothing like Whiteplains Honda I would recommend anyone to purchase there car there one happy customer.

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Subrahmanyam

31 de jul. de 2016

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My service rep was very helpful. He answered all my questions and helped me with my dashboard settings, which I appreciated a lot.

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Christopher

30 de jul. de 2016

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everyone was courteous and professional, and the accomadatons for waiting were tremendous. The service was timely and I would gonback again.

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Stephanie

29 de jul. de 2016

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They were extremely Friendly, efficient and flexible. It was a pleasure! I would definitely recommend them to anyone I know that's in the market for a new car!

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Jami

29 de jul. de 2016

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It was wonderful experience doing a business with them. As they show in web site, there is no hidden charges..no hassles. Ibrahim helped me out all the way for smooth process. If one is real buyer, then he will definitely make the deal..thanks to Ibrahim.Nice behavior and attitude to make the business happen.

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Trudi

29 de jul. de 2016

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It was a fairly smooth procedure, with the usual negotiations. The staff was pleasant, though a little more information about the radio and the xm free trial would have been helpful.

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Domenic

28 de jul. de 2016

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People were friendly and got me out in a reasonable amount of time. Would definitely recommend it to friends. Place is conveniently located.

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Roxana

28 de jul. de 2016

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The visit overall was fine. The wait was a bit long for an oil change, a little over an hours, but they seemed pretty busy.

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Eileen

28 de jul. de 2016

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Curteous and knowledgeable staff. The process was simple and straightforward. We are people of very few words, so this is it.

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Edmond

28 de jul. de 2016

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customer service and the price were exceptional, I would recommend them to anyone who is looking to purchase a car.

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Julia

28 de jul. de 2016

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Professional sales person, knowledgable of cars and packagesVery quick deal Finances took only 20 min to completeTatyana will be recommended to all my friends and family

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Joonho

27 de jul. de 2016

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kind explanation from the dealer. great help with insurancekind explanation from the dealer. great help with insurancekind explanation from the dealer. great help with insurance

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Cynthia

27 de jul. de 2016

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Excellent communication across the board, from the salesman to the manager to the finance department. Fair trade-in value, excellent customer service, patient, knowledgable, personable.

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Joseph

27 de jul. de 2016

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It was courteous, professional and honest!! Everyone in the process was very nice and helpful. I am recommending two friends to White Plains Honda. One is going to purchase a vehicle this month.

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Olivia Belardo

27 de jul. de 2016

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I'm very impressed with this Dealer. The young man Brian G. Was very professional, quite understanding with my choice of car and very helpful explaining how my car worked. Everyone were very helpful. I'm very happy and i love my car. Thank you White Plains Honda for having such wonderful service and thank you Brian G. For being there.

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Henry

26 de jul. de 2016

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Chris and his team were professional, fair and respectful. The negotiating process was easy and handled in a comfortable atmosphere. They listened and I think we found a price that seemed fair to both parties. I would reach out to him again next time.

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Tamika Brown

26 de jul. de 2016

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I received the 2016 Honda Civic with the help of Lori Russo and Chris Paranzino. I went to White Plains because I heard that Chris changed locations, I knew him from New Rochelle. He helped my mom with 2 Honda Accords and I got my first civic with him 3 years ago. I was ready to trade in and I knew I had to go to Chris. Both Chris and Lori did a great job and listened to my needs and helped me the best way they can. I am very happy with their service and will be back when my lease is up.

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Michael

25 de jul. de 2016

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Sue is the best. Wouldn't take car anywhere else. I get royal service every time. Plus the repairs are first class and reasonably priced under the circumstances.

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ArcherFamBam4

25 de jul. de 2016

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We recently leased a 2016 Pilot from this dealership and really enjoyed the experience. Normally we dread going to the dealership to negotiate a car but this time it was actually quite fun. Chris M Paranzino is the uncle you only see at family gatherings once a year but cannot wait to hang with. You leave feeling as if you've known him forever. He's extremely energetic & personable. Car sales always have a measure of anxiety to them but dealing with Ted (our salesman) and Chris P we actually left feeling like we just came from a poker night with friends. Ted held my 10 month old while I tried out the 3rd row of the new Pilot and Chris P was ready to be Mr. Let's Make a Deal. Two days later we came back with a question about the car and Chris P warmly greeted us, made us feel welcome and answered our questions for us. We will be back and we highly recommend this dealership.

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Bri0504

23 de jul. de 2016

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Christopher M. Paranzino was extremely helpful along with Lori Russo, both were very welcoming and listened to what I needed. They helped me find the car I wanted and were able to get me a great deal with all the features I wanted. They went beyond to ensure the process went smoothly and easily.

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Ali0129

23 de jul. de 2016

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I went in today my air condition in my CRV not working. Anthony was excellent, honest and accommodating. May you be bless with nothing but happiness always.

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Ruben

22 de jul. de 2016

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Amazing service, helped me get the car that I wanted and Gustavo and Wilby were very helpful. Recommend this dealer.

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Grace

21 de jul. de 2016

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My service rep Sue listened to my problem and then responded and was thorough I drive 40 min to go to this Service Center

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Renese

21 de jul. de 2016

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I had a great experience at the dealership. The staff was hospitable and accommodating. My salesman was excellent., finance explained everything to me. My overall experience was great!

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Ibn

21 de jul. de 2016

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The entire staff and our salesperson, in particular, was very polite and kept us informed of what was going on throughout the process.

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Ann

20 de jul. de 2016

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I walked into White Plains Honda expecting a headache and a hassle. My experience couldn't be further from that. Chris Paranzino met me, connected me to Miguel Comprea, a salesperson who knew what he was doing andI walked into White Plains Honda expecting a headache and a hassle. My experience couldn't be further from that. Chris Paranzino met me, connected me to Miguel Compres, a salesperson who knew what he was doing and the rest was a piece of cake! Chris and Miguel worked with me, accommodating my needs and worked up a great deal. I couldn't be happier!!!

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Migdalia

20 de jul. de 2016

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Everyone was nice and friendly very helpful in explain everything to me Jason was nice and the mechanic Jose was very nice

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Robin

20 de jul. de 2016

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Friendly, knowledgable sales staff. Great price on certified preowned with low miles! Would highly recommend White Plains Honda. Excellent dealership. Satisfied customer:)

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jose

20 de jul. de 2016

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i was buyng a car at w.p.honda didn't like the way they treated me very very unprofessinal they told me the car would be in a couple of days two weeks later wan't there, my credit would be on my credit card in two days its been a week very very unprofessinal when i spoke with the superviser about it he hung up on me

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Uranso1969

20 de jul. de 2016

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Today I walked out of new Rochelle Honda and came to white plains Honda. Brian gamboa not only beat the price of thee other dealership, but he put me in a better vehicle as well. I recommend everyone to come to white plains Honda. Ask for Brian Gamboa, he will get you the best deal!

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GaryS

20 de jul. de 2016

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Thank you Chris Paranzino at White Plains Honda. My wife and I leased a new 2016 Honda and the experience was fantastic. Everyone at the dealership was very helpful which made the purchase a pleasant experience. I recommend Chris Paranzino at White PLains Honda to all my friends and family.

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Mollyelizabeth27

20 de jul. de 2016

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Thank you to Tatiana and Alberto! They were absolutely amazing! My boyfriend and I drove a 2016 Honda Civic off the lot yesterday and we couldn't be more excited with how everything went! They were understanding, accommodating, and absolutely wonderful through the whole process! I appreciate you guys! Definitely check them out, you won't be disappointed!

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AnnA

20 de jul. de 2016

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I walked into White Plains Honda expecting a headache and a hassle. My experience couldn't be further from that. Chris Paranzino met me, connected me to Miguel Comprea, a salesperson who knew what he was doing and the rest was a piece of cake! Chris and Miguel worked with me, accommodating my needs and worked up a great deal. I couldn't be happier!!!

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Debbie

20 de jul. de 2016

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Christopher Paranzino was courteous, patient, and professional. I immediately purchased my brand new 2016 Honda Civic from him and Kathy. I recommend Chris and this dealership to all my family and friends as a top notch. My sister purchased a car two days later with my recommendation being so high. Thank you white plains Honda

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Donna

19 de jul. de 2016

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I appreciate the excellent customer service I always receive from Anthony. He is friendly, professional and helpful. The two areas provided for customers who wait for their cars are clean and comfortable.

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Sergio

19 de jul. de 2016

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How friendly and helpful they all were . They explained everything about my purchase and about the details on the vehicle.

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Kingsley

19 de jul. de 2016

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The timely manner in which the service was provided.The staff was friendly and courteous.The waiting room was claen and comfortable

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Scottie

19 de jul. de 2016

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Christopher Paranzino, Lori Russo and Gustavo Rengifo were so friendly and helpful. I was so comfortable and they made the entire process quick and easy. It is the only place to go for excellent service. Thank you guys!

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Jene Richmond

19 de jul. de 2016

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The staff at White Plains Honda treated me like i was apart of the Honda family. I truly appreciate the time they took with me in making the right decision with my purchase, they made sure i was happy. Jordan David and the sale manager Chirstopher Paranzino helped me with my purchase and i will most def recommend them to my friends and family, i will also be back in the future. Thank You! Jene Richmond

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Rob V

17 de jul. de 2016

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I just bought a 2016 Honda Accord EXL from White Plains Honda. Chris Paranzino was extremely courteous and respectful in helping me make my decision to purchase a new car. Chris worked very hard to make the process a successful one for me. I will definitely urge all family members and friends to visit Chris at White Plains Honda. I look forward to working with Chris again in the future.

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Teresa1127

17 de jul. de 2016

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The employees were great and very helpful with all the knowledge on the car very big thanks to Chris.p and staff. And get me out at very timely manner

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Darnell

16 de jul. de 2016

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Job performance is pretty good and waiting time is decent. Anthony explains details really good.He also give you options you may want to take in certain situation..

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Leroy

16 de jul. de 2016

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the salesman gave us an offer we could not refuse. Ariel Bermudez is a gentleman and a fine representative of your company.

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PW

15 de jul. de 2016

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Bought a pre-owned Crv a week ago. Found the car I was looking for, took a test drive and left with it the same day. Overall good and easy experience with the help of my salesperson Brian G.

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Charles

15 de jul. de 2016

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Service writer helps us from What we needed and was really kind and professional with Service..will definitely go back for Service.

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Vermont321

15 de jul. de 2016

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Purchased a brand new Honda Civic about a week ago, and couldn't have done it without the great help from Brian Gamboa. Very personable guy who really knows his stuff. Made the whole process a lot easier and stress free. I would highly recommend Brian to any future customers.

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Jene

14 de jul. de 2016

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I was treated with respect and i felt like i was apart of the white plains honda family. I enjoyed my car buying experience no regrets. White plains honda work with u with any credit are situation u think your in. I recommend them and i will be telling ppl that i know to go to them. You. Will be happy.

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Avi Mangar

14 de jul. de 2016

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After my most recent experience, White Plains Honda and Christopher M. Paranzino have a customer for life. I leased a beautiful 2016 Honda Civic from this dealership, and due to a technical difficulty, my payments were not being processed and Honda Finance repo'd the car. Chris was on the case immediately, working tirelessly with myself and Honda Finance to not only get my car back but also keep the repo off my credit report. Words cannot express how grateful I am. If you work with Chris Paranzino, you can rest assured he will take care of you if there are any concerns at all once you leave the dealership. Thanks again Chris, much appreciated.

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Ileana128

14 de jul. de 2016

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I purchased a new car 2 days ago and had a positive experience. Lori Russo and Chris Paranzino were very helpful. This is my fifth Honda vehicle purchased and this has been the best experience out of the other four. They did wonders for me and I really appreciate all the time they took with me. I didn't make their life easy and the were always very professional and helpful with me. I highly recommend this dealership to anyone in need of a car. Thank you Lori and Chris!! I will see you again in 3 years to get my next vehicle!

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chuck

14 de jul. de 2016

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How can white plains honda post a non working phone number for the service department? I tried for 2 days to contact the service dept with no one answering the phone!!!!! Very Bad business. I will never have my vehicle serviced at a dealership that cant even get their phone number correct!

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Bridget

13 de jul. de 2016

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Charles Cunningham, our initial contact remained with us from our arrival through completion of the sale and pick up of the new vehicle. He was friendly, polite and very helpful and quick to seek out answers to any information he did not have at hand. He has a great future with Honda.

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Heather0430

13 de jul. de 2016

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I recently purchased a new car and had a positive experience. Lori Russo and Chris Paranzino were very professional and helpful. They made me feel comfortable through my process. I highly recommend this dealership to anyone in need of a car.

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John

13 de jul. de 2016

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My family and I have been buying Hondas for 5-6 years and we have been welcomed and helped by Chris M. Paranzino. He is a great sales manager and has a great staff.

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Brendan

12 de jul. de 2016

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Miguel was an honest salesman. I told him what I was willing to put down and he came back with a reasonable monthly price and we struck a deal.

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Wasi

12 de jul. de 2016

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It was great dealing with Sandy. She is very good at what she does. I would highly recommend this dealership.

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Lydia S. Magnoli

12 de jul. de 2016

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Chris Paranzino is a class act. Fantastic and personable. Highly recommended.Lori was wonderful too. Helpful, kind and considerate.I felt like they handled my case efficiently and made me feel cared about.

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Smart Customer

11 de jul. de 2016

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Stay away. Crooks and theives. The usual car business bull that we all try and avoid. Make sure you on the "List" for the new pilot or pay over MSRP. Bolony is what it is. Go elsewhere. You have be Warned!!!

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Daniel

9 de jul. de 2016

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Our sales person Lori/Laurie was fantastic. She didn't try to change price/tries to make it the experience expeditious as possible and it worked. Will recommend her! The

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Gladys

9 de jul. de 2016

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Very friendly and helpful sales associate. Very informative and understanding to our needs. I would recommend to my family and friends.

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Yaniel

9 de jul. de 2016

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Although I was in a tough financial situation with another car Alberto found the best way possible along with other options to place me in a better financial status with a new car. Alberto is very clear and highly professional not to mention very kind.

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Bsamuel83

9 de jul. de 2016

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Chris Paranzino is great to deal with! I knew him from years ago and he's always willing to work with you. I got my first Accord Sport with him from New Rochelle Honda and when it was time for my next car I heard he went to White Plains Honda after so many years later. I got prices from both dealers but I knew Chris was going to get me the best deal which he did. I recommend him to my friends and family because he's loyal. He won't disappear on you like most dealers do and maintains a good relationship with his customers.

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Chao

8 de jul. de 2016

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The sales person Sandy Vargas was very helpful and gave an in-depth explanation on the functionality of the car. The finance guy (Romio?) was also very friendly.

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Heather

8 de jul. de 2016

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I went to several dealerships to get the best price but I had to go back to White Plains. They are like family and Lori Russo was great she wasn't pushy and she made me feel very comfortable.

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Isabel

8 de jul. de 2016

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Donna was wonderful! She was very kind and helpful with finding the right deal that fit my parents budget. Loved her and loving my new ride!

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Brian G

8 de jul. de 2016

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Great experience at White Plains Honda. Chris P and Lori R were extremely friendly and helpful. I would highly recommend you visit them. My family & I will definitely be using them again in the future.

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MR

8 de jul. de 2016

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I went for routine maintenance. After the servicing the Pilot the "low tire pressure" light came on. Was told to drive it and the alert will go away. It didn't go away after driving about 100 miles, so I went back to Whiteplains Honda. They checked everything. They "sprayed tire down and oiled all joints" and "checked the tire for leaks" couldn't find the problem and said I had a faulty tire sensor and would have to return another day to fix it. So I went to the original Honda dealer to have it fixed (still under warranty) and they showed me the sensor covered in grime and they believed it was "flat fix". So I spent more money to fix the sensor. When I went back to Whiteplains and spoke to their service rep, they denied ever spraying anything on the sensor and said there was nothing they could do. According to the rep, someone must have taken the tire off and sprayed something on the sensor which is housed inside the car. Huh? The problem started there and they did not make the effort to resolve it. The people seemed professional, but if they can mess up a tire sensor on a routine oil change imagine what damage they could do to an engine or computer system.

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Franco

7 de jul. de 2016

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Made good deal. Showed all upfront costs. Sales person helpful. Show room is clean. Made our visit easy to select the right car.

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Shonya

7 de jul. de 2016

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The salesperson was knowledgeable. The time spent at the dealership was not as long as I originally thought would be.

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Barry

7 de jul. de 2016

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Things were done professional and quickly. Price was reasonable. Lori Russo was knowledgeable and what she didn't know she found out quickly.

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Mary J

6 de jul. de 2016

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Polite friendly and service was fast the service advisors I noticed they approach u that your car is ready definitely I will recommend honda

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Barbara

6 de jul. de 2016

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Friendly courteous helpful willing to work with you all personnel willing to help out clean timely fashion willing to try to get you what you want

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Sammer

6 de jul. de 2016

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everything was straight forward, i had received a quote via email and when i came into the dealership the same quote was given and honored, other dealerships i had been to would jack up the price drastically once i walked in the door.

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Julio

5 de jul. de 2016

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The staff is very friendly and very helpful been there quite a few times definitely recommend to friends and family

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Amanda

3 de jul. de 2016

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Jason was helped me calm down. He reassured me everything was going to be okay. He even gave me tips for things to do for the future, so I wouldn't panic

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Alfonso

1 de jul. de 2016

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The whole experience everyone was very professional Chris the general manager was very welcoming And helpful I would defintely go back again

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Maria

1 de jul. de 2016

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Had a pleasant and smooth transaction.The sales person knew exactly what I was aiming for.I would recommend this dealership to my friends.

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SUSAN is the Best

1 de jul. de 2016

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I learned a lesson the hard way - I got a brake job done somewhere other than Honda of White Plains, which turned into a complete nightmare. I came to Susan after being out of work for days due to not having a safe vehicle and was welcomed literally with open arms. Susan's personality, integrity and professionalism is evident in everything she did. Susan was just as concerned as I was in getting my car replaced and my family into a safe car. She even mentioned that once her technicians fixed the issue another mechanic created that she would put her own family members in that car. This was very calming to me, Susan genuinely cared about my safety and was not just being a "good customer service" person. Susan has made a customer out of me and I strongly recommend dealing with her for all of your Honda repairs even if White Plains Honda is not your "home" dealer. When you see her tell her - Chris C loves her and is forever thankful.

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Jeanne

30 de jun. de 2016

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Everyone was very friendly and helpful.Waiting room is the best.Place is clean, bright and roomyTv and computers to use. Great staff

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Nya

27 de jun. de 2016

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The process was fairly quick and the workers knew proving and provided a sheet for when certain work needs to be done.

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Martin

24 de jun. de 2016

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Easy to make an Appointment. My Service Representative Jason was courteous and Professional. Car ready at time promised. Completely satisfied with work performed.

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Michellep80

24 de jun. de 2016

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White plains Honda is the best. Mr. Chris walls is one of the most knowledgable people in the car business I have ever met . From explaining fees and costs to knowing detailed info about all cars including my bmw trade. Chris walls has made a lifetime customer .

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Evelyn

23 de jun. de 2016

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Great service and completed in a timely fashion. The service personnel at White Plains Honda display attentiveness to the customer's request.

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maronstein

23 de jun. de 2016

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Talk about above and beyond sales. I have been driving Honda Ridgelines for 10 years now, and have had 3 of them over that span of time. I followed Chris Paranzino from another dealership that was much more convenient for me because he was always honest and went the extra mile to get me the best deal. I have been waiting for the 2017 Ridgeline for awhile and when it showed up at Chris' shop he texted me immediately. Long story short, in the space of 24 hours I saw and purchased the truck. I usually do not deal with anyone else but since Chris is now the sales manager, Wilby Pena assisted him in my sale. All in all my tenth transaction with Chris has been a wonderful experience. Over the years Chris has sold over 20 cars to friends who have shared common experiences. I recommend this dealership to anyone who wants to be treated fairly and with the utmost of integrity.

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csozio

23 de jun. de 2016

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I had no expectation of purchasing a car at the time of walking in as I was just looking around for the future. I met a salesmen named Gianfranco who asked if I needed some assistance and he gave me the tour. He was friendly, knowledgeable and and had a great personality that made the situation that much easier. He answered all of my questions great and small. I have passed along my experience to a few friends who couldn't believe how great my visit was. WP Honda will receive great reviews from me for a long time to come. Especially Gianfranco!Thanks guys!

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maronstein

23 de jun. de 2016

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Talk about above and beyond sales. I have been driving Honda Ridgelines for 10 years now, and have had 3 of them over that span of time. I followed Chris Paranzino from another dealership that was much more convenient for me because he was always honest and went the extra mile to get me the best deal. I have been waiting for the 2017 Ridgeline for awhile and when it showed up at Chris' shop he texted me immediately. Long story short, in the space of 24 hours I saw and purchased the truck. I usually do not deal with anyone else but since Chris is now the sales manager, Wilby Pena assisted him in my sale. All in all my tenth transaction with Chris has been a wonderful experience. Over the years Chris has sold over 20 cars to friends who have shared common experiences. I recommend this dealership to anyone who wants to be treated fairly and with the utmost of integrity.

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Robert

22 de jun. de 2016

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Prompt expert cordial - van delivered at time promised and excellent communication as always with ANTHONY who is first rate!!!

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jserrano

22 de jun. de 2016

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The team was very helpful Chris helped us get the best possible deal and Kathy was a wonderful sales rep would recommend forward. There a great team

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happycustm

18 de jun. de 2016

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The people at White Plains Honda made my car buying experience a pleasant one. Special thanks to John Petruolo who was knowledgeable, patient and determined that I leave a happy customer. He and Chris Walls addressed all of my concerns and I left White Plains Honda with a good feeling and a great car.

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Hondaguy

16 de jun. de 2016

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White Plains Honda is the best! Chris Paranzino were awesome! They treated my wife and I great. We are confident with our Honda transporting our growing family around town. We will be back again to see Chris Paranzino for our next vehicle.

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Phyllis's

15 de jun. de 2016

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Thank you for courtesy, patience, all my questions were my answered regarding my car. Christopher P, Yesenia they really were helpful. I been following Chris P since new Rochelle and he is an awesome guy. Highly recommend white plains Honda

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Hakim

14 de jun. de 2016

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The lady who provided the service was very helpful this is my second time dealing with her since the purchase of my car and she has been extremely helpful in both occasions and pleasant.

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HelenM3

12 de jun. de 2016

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Thank you Chris Paranzino for making my experience so pleasant and hassle free! Chris was very knowledgeable and professional walking me patiently through my selection process. I felt confident I was in the right hands. I drove home in a 2016 Honda Civic within hours! All of the staff I interacted with was friendly and professional. In particular Ariel Bermudez - he was amazing! What a pleasure it was to meet him. I would highly recommend anyone looking to purchase a Honda to come see Chris or Ariel WP Honda. They will not disappoint!

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Carmine

10 de jun. de 2016

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This is my 6th lease from White Plains Honda. I don't go anywhere else. I got exactly what I wanted again and the people were all very courteous and professional. For me, it is only Honda and always White Plains Honda. Always.

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Kelly C

9 de jun. de 2016

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What more can I say about how wonderful, honest and helpful Chris Paranzino is... I've purchased 3 cars from Chris over the past 10 years and each time he was able to work with me and my budget. Chris's main concerns were that he wanted to ensure that I was always happy and comfortable with my purchases, he's a no pressure no nonsense type of guy. I would recommend Chris Paranzino and White Plains Honda to anyone looking to get themselves a great car at a great price! Thank you again Chris, you are the best!

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Baremore, Maria

9 de jun. de 2016

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We received excellent service from the first phone call to White Plains Honda throughout the whole time we were there. Both Lori Russo and Chris Paranzino were Professional and very attentive our needs. We definitely made the right decision to come to White Plains Honda. Based on our experience we would recommend prospective buyers to visit that dealership because of the Professional salesmanship we received.Maria Baremore

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Nrende

9 de jun. de 2016

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White plains Honda on central Ave is the best!!!Chris Paranzino and Ariel Bermudez made this leasing experience amazing!! Offered the best deal hands down!!!!!

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Daniella

8 de jun. de 2016

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My best expirience at white plains Honda thus far. My advisor Jason was very informative and overall honest. I didn't feel like he was trying to take my money he told me about my breaks and tires which I plan to do in July.

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Kelly C

8 de jun. de 2016

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What more can I say about how wonderful, honest and helpful Chris Paranzino is... I've purchased 3 cars from Chris over the past 10 years and each time he was able to work with me and my budget. Chris's main concerns were that he wanted to ensure that I was always happy and comfortable with my purchases, he's a no pressure no nonsense type of guy. I would recommend Chris Paranzino and White Plains Honda to anyone looking to get themselves a great car at a great price! Thank you again Chris, you are the best!

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Damien

6 de jun. de 2016

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I enjoyed the friendliness and professionalism that was displayed during my time there. I was never pressured to do anything that I would have been uncomfortable with and the efficiency of how the process was executed was impressive.

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Leslie D.

3 de jun. de 2016

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Had a terrific experience working with Chris.. He is a really nice guy and easy to work with. We were in there right at the year end when it was crazy busy - and they still were able to spend the time to work with us to get the best deal.. no long waits, no games.. just fair pricing for a great new Civic,

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CJ528

3 de jun. de 2016

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This is the second time leasing a vehicle from this location and I have to say my experience has been extremely pleasant. Christopher Paranzino, location manager, worked with us to make a deal we were happy with. He is genuinely respectful and professional. Our sales representative, Donna Ann Lozinsky, was very patient while we made our decision. She was professional and made us feel comfortable with our decisions. We will definitely do business here again.

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marzbarz

3 de jun. de 2016

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I came to White Plains Honda with my sister to get my very first car after she referred me to Kathy Lajud who sold her boyfriend a car. When i walked in i felt right at home and she welcomed me with a big smile. She was very easy to talk to and explained everything about the deal which came out to be a very good deal with no hassle. I definitely recommend coming here if you are looking for a new car or if you're interested in buying a honda. Everyone in the building is extremely welcoming and helpful! We will definitely be back to see kathy lajud in the future when my lease is done. Thanks so much on my new car!

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Marlon

1 de jun. de 2016

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Everyone was very friendly and professional. Alberto and Kathy were great to work with. The financial and Services team was a pleasure to work with.

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Jennifer

1 de jun. de 2016

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I was truly impressed with how quickly my financing options were presented to me and how easy that entire process was. Having been to other dealerships and started but never completed the entire process you guys made everything very simple for me. I was never made to feel uncomfortable of any sort and I was very impressed and appreciative that you were able to work with my low credit score. Driving off in my new care same day was absolutely great!! Thank you!!

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Malek

31 de may. de 2016

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Susan Falisi was very courteous. She took care of us right away. Informed us of what needed to be done.

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Jmramos90

31 de may. de 2016

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I came to White Plains Honda with my girlfriend to get her very first car after a friend of mine referred me to Chris M. Paranzino who's he's been dealing with for years, claiming that his service and honesty is unparalleled and I couldn't agree anymore! He was very easy to talk to and explained everything about the deal no matter how many questions my girlfriend and I had and he blessed us with a very good deal with no hassle or back and forth. I definitely recommend coming here if you are an experienced consumer or just getting your first car. Everyone in the building is extremely welcoming and helpful! We will definitely be back to see Chris Paranzino in the future. Thank you so much!

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Bebiister

31 de may. de 2016

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Well for starters , I came directly to see Chris Paranzino who was recommended by a friend. He was absolutely the best. Very straight forward, professional and nice. He worked super quick and gave me all the details before I could even ask. Being that this was my first car purchase I was super nervous, but he made the whole process smooth. The rest of the staff was also very kind. I totally recommend coming to Honda White Plains and meeting with Chris Paranzino for your next car purchase .

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gzam420

30 de may. de 2016

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I have done business with Christopher ParanzinoOf Honda of White Plains for over 12 years every time I go back I make sure to see Chris so I know I will get the best deal at the best price. He always has a friendly smile. And always make sure that I'm comfortable with the price on the car that I'm getting. Chris Paranzino is truly a genuine salesman does not try to rip you off. You feel comfortable with the whole sale. You really feel like he cares more about the relationship building with you than selling your car. Because to him the loyalty is more important than the sale.

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JoanneBenny

30 de may. de 2016

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At White Plains Honda today we leased a Honda Civic LX. It was an interesting and eventful service today. There was some miscommunication with the ad information that we received. The person showing us the car was Miguel and the General Sales Manager Christopher Paranzino was very helpful in helping us get the best deal and help situating the miscommunication. Chris also helped get us what we wanted for the price that is best for my family. He went over multiple times the cost, and tax, and payments clearly. They were both very helpful in answering our questions and helping us understand everything.

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sla1048

28 de may. de 2016

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This is my seventh time leasing a car from White Plains Honda. On six of these occasions I dealt with Donna Lozinsky. She is the reason I continue with this dealership. As long as Donna is there, I will continue to use White Plains Honda. Susan Adler

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Jordan3355

28 de may. de 2016

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Got my first car here and our family have been working with Chris Paranzino for a long time and he always gets us the best deals! Chris, Sandy and Jeremy were the best in getting me the best deal and made getting my first car a smooth transition. Love my new car and would recommend them to anyone looking for a Honda!

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Evangelos

27 de may. de 2016

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Bob really helped us find the car we liked. He was very professional and courteous. We would definitely send our friends and relatives to him for his help.

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Lauren73091

25 de may. de 2016

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I drove all the way to white plains from the Bronx with my father and I am so glad I did! The service was great and I got the best pricing. Everyone was very nice and helpful. I was helped by Christopher Paranzino which I definitely recommend. He gives the best advice and makes sure you are happy and satisfied. You do not find that in most dealers! I didn't expect to leave with a brand new car but Christopher made that happen!

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Andre

24 de may. de 2016

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I liked that I took my car into be fixed and I explained the problem and Honda service took care of it. Sue was great at helping me and contacting me when my car was finished it . Great service

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Ekeane2

24 de may. de 2016

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Chris Paranzino is always efficient and courteous. He called us back within 5 minutes of inquiring about a car for me. The whole process was a breeze and I love my new car. If your looking for a reliable safe and great looking car that's more than affordable with no hassle definitely contact Chris at White Plains Honda.

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Rose Savio

24 de may. de 2016

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I have been dealing with Chris Paranzino for 10 years. He has treated me like family from day 1. Want the BEST, go to him.

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Ira

22 de may. de 2016

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I loved their straight forward attitude. They gave me a price and I showed them a lower price I received from a different who low balled me on my trade in. They told me they couldn't match it. I loved that honesty. When I showed them my trade in they offered me 2000 more than the first dealer. Their total price was a few dollars higher but I bought the car from them because they didn't try to trick me with the numbers. Would definitely go back.

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Jodi Gussak

22 de may. de 2016

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Just leased my 6th Honda and could not be happier! The entire experience was wonderful - from Chris Walls, Gabriel Pena, Yesenia (Delivery Coordinator) to my Salesperson Donna Ann Lozinsky! Everyone was incredibly helpful and a testament as to why I keep returning time & again. I would like to thank Donna Lozinsky especially. Donna takes the time to learn about her customers, their needs and wants, and then puts it into action. Donna truly cares about her customers and is willing to take whatever time necessary to make happiness and affordability happen. Something I am putting out there to everyone I know. Thank you White Plains Honda and a big thank you to Donna...I WILL be back!!

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Tkkd1029

22 de may. de 2016

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My experience with Chris Paranzino, Chris Gizzo and the entire staff at White Plains Honda was amazing. They listened to my needs and customized my car deal to meet those needs. Thank you all.

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Bridget

21 de may. de 2016

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The customer service and customer care Sue shows is always great. She explains the details in a way that is understandable and always puts any anxiety I have at ease. Thank you SUE!

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Edward

20 de may. de 2016

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Anthony Valentino at White Plains Honda very courteous. Answered all my questions as best he could. Treated me like a human. Will be going back.

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Evelyn

20 de may. de 2016

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The wait was a reasonable amount of time. The staff was friendly and informative with regard to the work done.

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Odyssey_EX_2016

19 de may. de 2016

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Thank you very much, Christopher Paranzino.Your professionalism and honesty allowed me to walk in with '04 Odyssey and walk out with '16 Odyssey on the very day I walked in to your dealership.My wife and I will be happily picking up the vehicle tomorrow afternoon to start our weekend in an brand new car!! I highly recommend White Plains Honda and Christopher Paranzino to those who are looking for honest, straight forward deal.

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Harry

18 de may. de 2016

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Anthony was a great help in getting my car in and out in short time .He took the time to explain what had to be done and the cost to do it.

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Jodi

18 de may. de 2016

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I just leased my 6th car and was so happy with my experience from Chris Waus, Gabriel Pena, the wonderful Delivery Coordinator (Yesenia,) but MOST OF ALL...my salesperson Donna Ann Lozinsky! I cannot rave about her enough. I have never met anyone so dedicated to customer excellence and am so grateful to her.

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Jeannete

18 de may. de 2016

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I would recommend friends to WP service dept for all their repairs. Not to the dealership to purchase a car. I have a bad experience with WP dealership sales people twice and will not lease:purchase a car from them again.

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Miroslava Harris

17 de may. de 2016

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I am a long time customer and have always experienced great service from Whit Plains Honda and their service department. This time my expectations were totally exceeded by Donna Lozinsky and Alberto Rodriguez. The two worked very well together, they were professional, friendly and fun. This was important to me as I was there after a long day at work!Alberto worked with me to get an awesome deal for my leased Honda CR-V, I got exactly what I needed, wanted and more! After, Donna took over and proved how knowledgeable she is, not only with her responsibility at Honda but also with the insurance I was paying. Donna had my rate lowered for a car I thought I would have to pay more. I was very impressed by her personal care.White Plains Honda is very lucky to have these two on their team. I hope I can work with Donna and Alberto again, when I go back for my new car in three years! :)

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Angel Maldonado

16 de may. de 2016

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If you need a new car and a great experience, go see Chris Paranzino at White Plains Honda. He treated us like family and got us the right car for the right price!! He streamlined the car buying process and made it so easy for us to get the car we wanted!! We will need another Honda in the near future and we will be going back to see Chris Paranzino!! #SOLD

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Ralph

15 de may. de 2016

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From the moment I walked in I was immediately greeted with how can I help you? I was taking care of quite efficiently as it was my first time there. additionally, I was extremely impressed with the cleanliness of your facility and your waiting room was quite impressive also with the comfortable seating, the computers, the TV, and free coffee. If I do need further help or assistance with my vehicle I will consider White Plains Honda first.

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Victor

15 de may. de 2016

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The people are very helpful. They answer all of your questions and give you many options.It was a great experience.

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Frank

14 de may. de 2016

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Everyone was very attentive and accommodating, from reception to Wilby Pena in sales, to Will Mendoza in finance, to Alberto and Chris Paranzino the management team, right to the final delivery! I did not expect to make a decision the same day, but everyone provided me with such a great experience and an exceptional value, I knew it was the right dealership to lease my car!

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hondalover

14 de may. de 2016

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I was bullied, threatened, and lied to. My time was completely wasted! I was truly upset by the ABUSE of the sales manager. When I went to another dealership I was told they've heard many similar complaints about the dealership and they enjoy more business because of that.

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Amurray910

14 de may. de 2016

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As soon as we got here you could feel the presence of good workers. The first person I met was Christopher paranzino who has the best sense of character nice looking guy with gray hair he was straight to the point in getting Sandy Vargas to help us find the right car. Sandy Vargas was also a great great help in exploring the many options in getting a car. The process was very fast and sufficient. All of the workers are well mannered and dressed for the job they want not the job they have. The place is very very clean and comfortable. After spending a little over 2 hours I can they have become my extended family. I'll always come back thank you guys.

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Ruslan

13 de may. de 2016

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The experience went well. Miguel out salesperson definitely helped us every way he could to make the purchase easy and convenient.

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Denise

13 de may. de 2016

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Jason the young man was polite and respectful something you do not get at Honda. very understanding very patient and listen well.

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Kimberly Clark

13 de may. de 2016

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When it came time to trade in my very old Honda, I dreaded the process of getting a new car. I knew I just wanted a newer version of what I had and after looking at some numbers with a few dealers, I decided to lease. The process of speaking to the various dealerships and determining what the cost should be was daunting. There are quite a few numbers that go into the lease calculator and the final cost is also determined by your trade in value. What bothered me most was that you really can't figure out the cost online and the price is variable. It's hard to know who to trust. In the end, working with Chris Paranzino and Donna Ann Lozinsky at White Plains Honda, I got the very best deal. As a shopper, I always spend a fair amount of time researching before buying. I found that Chris really worked hard to get my business and did his best to have me leave a happy customer. I'm now driving my new Honda CRV EX-L from White Plains Honda and I love it!

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Rasdagod

13 de may. de 2016

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Jonnine

12 de may. de 2016

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The whole process was quick and went very smoothly. Everyone there was very friendly and helpful and they did whatever needed to be done to ensure we were happy.

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Monique

12 de may. de 2016

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Lori was enormously helpful with every aspect. She is very knowledgable, easy-going and straight forward. My personal connection with her kept me engaged with the process. I think she has very keen intuition and reads people very well. The other guys, Jeremy and Will, were very no-nonsense and relaxed and helped speed the process appropriately with the contract signing and the digital downloading. I also really, really appreciated how easy it was to get the temporary insurance and registration completed so quickly -- that was an enormous help to me, as I have a complex home-life and work-life and very little time to spare.

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ro

11 de may. de 2016

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My family has been dealing with Chris Paranzino for years and have bought and leased several cars from him. He always does the best he can with getting us the best deals and that is why we keep coming back and referring new customers to him regularly. He's great at what he does, very personable, accommodating and actually cares about making you a happy customer. I've always left his office happy and excited about my purchase. Thanks Chris, keep up the good work!

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Patricia

10 de may. de 2016

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I put my 2016 Civic, with just about 5500 miles on it, in for a free oil change and what I liked is I was seen quickly and the wait was less than an hour. Also, I wasn't pressured to purchase any additional repairs.

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bdeva1130

10 de may. de 2016

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My husband and I have only dealt with Christopher Paranzino for the past 7years. His customer service is remarkable!!. Highly recommend him!! Very genuine person.

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Pato21

10 de may. de 2016

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I only deal with Chris Paranzino, and will only do business with Chris Paranzino. He is a real dude . Genuine and actually cares about the customer. This is my 6th Honda from Chris Paranzino . He is very fast and right to the point. There is no back and forth. Chris comes with the right price and the best service . I trust Chris Paranzino 100% . I know Chris Paranzino will be a great Manager just like he was the BEST Salesman on the Planet. I feel bad for Honda of New Rochelle . It's almost like letting Derek Jeter go and play for the NY METS it's just a bad move , sorry Honda of New Rochelle. But you lost a great guy and I will follow Chris Paranzino where ever he goes. Thank White Plains Honda and Especially Chris , your still my Honda guy!!

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Rdim

9 de may. de 2016

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Excellent Service and Great Deals! I know Chris Paranzino for over 15 years and my mom and dad have purchased cars for him as well. He always gives us great deals and excellent customer service!

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CharmaineJohnson21

9 de may. de 2016

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Awesome experience! Highly recommended Salesman Wilby Pena and Chris P. Manager.. Also Product specialist Yesenia was very helpful showing me the features in my 2016 Honda Civic EX. Thank you WPH!

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disguy

8 de may. de 2016

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The whole experience was great, led by Donna Lozinsky. She was very thorough when explaining the whole process. She was also very courteous and attentive. Chris Walls and Edgar Palma also made my experience worthwhile by just making me feel comfortable and once again explaining the whole process. They're an excellent team at White Plains Honda and I would recommend them to all family and friends.

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Jamie-Lynne

7 de may. de 2016

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Very professional from the sales managers Chris Walls and Christopher Paranzino, to the sales associate Katherine. Would highly recommend all my friends to this dealership. They are honest, straight foward, no gimmicks and get everything done for you on the spot!

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Linda

7 de may. de 2016

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Quick setup for the service. Easy to explain what I wanted as well as good explanations of my options for service.

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Nadine Dona

6 de may. de 2016

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Everyone was very patient and take the time to explain everything to me. They did everything to make the purchase manageable

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Guinness 123

4 de may. de 2016

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I want to thank Chris Paranzino for his exceptional hard work , and a true man of his word . I'm a Yonkers Police Officer and I will refer everyone to White Plains Honda and have them deal directly with Chris Paranzino& Jordan David. Chris Paranzino come highly recommended in the Yonkers Police Dept. I appreciate the great price but also the great service. Thank you Chris Paranzino and the rest of the White Plains team.

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Hondagrl56

3 de may. de 2016

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The service of the sales staff was excellent. They treated us with respect and worked to fulfill all our needs. The sales manager Christopher Paranzino and the sales rep. Jordan David were both exceptional at delivering a great experience. The entire staff im all departments were exceptional. We will definately go back here again for other car purchases and recommend that others visit too if they want exceptional professional services.

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Emily

2 de may. de 2016

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I liked the way my financials were handled.Gabriel did a great job and made me feel very comfortable.It was done quickly and efficiently. Also, Tatiana and Chris made sure I was satisfied!

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Kelmarie

2 de may. de 2016

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The customer service that I received from Jason was excellent. The oil & Filter change and some extra was done in 1 1/2 hour he called me and explain everything that my car needs. I'm very satisfied with the service received from Jason.

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Gail

2 de may. de 2016

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Tatiana was an excellent newcomer to sales but she put forth as much energy as one could ask! Chris - Manager - was clear and efficient as well as compassionate seeing how I was overcome with decision process. Everyone was very helpful and worked well as a team. Nice to see smiles!

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Daniela Pimentel

2 de may. de 2016

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Mr. Paul Espinal is an excellent sale representative, I recommend him ?? thank you for having such excellent people working to provide such excellent service. Extremely satisfied and Happy!

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Jane

1 de may. de 2016

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I was greeted promptly. Servicing was fast. Personable service technicians who are friendly and caring. You have a wonderful, friendly bookkeeper who is a pleasure to deal with.

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Kadisha

29 de abr. de 2016

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From the moment I arrived the staff were very helpful. I pulled up to the lot and was immediately directed where to go and one staff person even offered to park my car. The entire staff was very cordial and friendly especially my service rep "Susan" she was personable, had a lot of energy and knowledge about my car. She took the time to carefully explain what type of service my car needed and when I was due back for future maintenance. I also enjoyed the new waiting area which was equipped with a TV, Computer and very comfortable seating.

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Jormarie845

29 de abr. de 2016

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I came in on 4/29/16 and met with Tatiana Gama she was amazing! I came in with a vision and she made it happen! I came in at 10am and by 2pm I left with the perfect car! I will recommend her again to family and friends! You guys have a stellar employee! Thank you Tatiana !!!

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artibake12

29 de abr. de 2016

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I have leased Hondas from Sales Manager Christopher Paranzino for nearly 20 years, first from Honda of New Rochelle and now at his new office on 344 Central Avenue in White Plains. He is professional, courteous and above all will give you the very best deal available. So if you are looking to buy or lease a new Honda, Chris is the man you want to see.

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Jeffrey

28 de abr. de 2016

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Wiby, Gabe, and Chris were great. Very helpful and got me a deal I was comfortable with. I would send people to see them.

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Lloyd

25 de abr. de 2016

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Sue Falisi was my service advisor . She was great . I got there early as was on my way dropping of the car while going to work. She understood my urgency and helped me get every thing done on time. She is very articulate and very helpful. From the moment I walked in she greeted me with a smile and friendly welcome. Just the 4 minutes I set with her , I found her to be very professional and hard working. She definitely made a huge difference in providing a great experience.

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Yelice

23 de abr. de 2016

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I got to meet with Wilby who is a phenomenal sales rep. He was extremely thorough and made sure I left with the care of my dreams.

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Terri

22 de abr. de 2016

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The Service Mgr was helpful in explaining to me what services has to be done and we're done, with my vehicle.

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Lisa

20 de abr. de 2016

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All of the employees were extremely helpful and made sure I was in and out of there in no time. I left my car overnight and it was ready by noon the next day.

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Meghan

20 de abr. de 2016

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My service was very fast and of high quality. The service advisor was great about finding options and making sure that the job was done in the time he promised.

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Vincent

18 de abr. de 2016

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Set up appointment with Anthony, we conversed about what had to be done. Called me to remind me I needed a New York State inspection, which was also done. Called me when the car was ready and car was ready when I arrived there.

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sconley

18 de abr. de 2016

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I knwe what i wanted. They absolutely crushed everyone else's prices and had the car ready quicker than any other dealership could. I am amazed at what Honda has done with the new 10th Generation Civic... its amazing for what it is. Albert and Katherine were great!

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Carol G

17 de abr. de 2016

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Yesterday I went in to the Honda dealership to purchase a new CRV as my current lease was ending. I have been a Honda Accord owner for the last 10 years and was contemplating on the switch however Christopher Paranzino has been my salesman from day one and has never guided me in the wrong direction. Christopher Paranzino has to be the most genuine honest and helpful salesman I have ever met(and i have met a lot). He is now the manager which is no surprise to me because Christopher Paranzino really cares about his clients, it's not just about the sale. If anyone is looking at purchasing a Honda please do your self a favor and go to White Plains Honda and ask for Christopher Paranzino, you will not be disappointed

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Iris

15 de abr. de 2016

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Anthony Valentine,my service rep, stepped up big time helping me with the cold start up problem honda s been having for 8 years..he explained the problem to me and why it took so long ..No one else from Honda corp did that..I grew up in the car industry and Anthony is First rate and over the top Knowledgeable..Also your techs are all first rate ..Vinny and Jose and the rest..Don't lose any of them..give them all a raise...\

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Freemvp16

14 de abr. de 2016

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My daughter just bought a new crv Exl. Chris Paranzino filled up every day with us he even sent pictures of the car when it arrived. He's the guy you want a s a friend! John was also very helpful as well. They are a great group of people there! I highly recommend these guys!

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Honda124

14 de abr. de 2016

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Was going to go to new Rochelle then found out Christopher Paranzino was here and he makes car buying easy . He always goes above and beyond to help you.

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George

13 de abr. de 2016

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Honda reps are always courteous, kind, understanding, and knowledgeable. They extend great customer service skills. They make sure your visit is not boring and supply coffee, expert advice and tv while you wait.

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Destinyrocksz1

13 de abr. de 2016

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Christopher M. Paranzino was a great sales manager and helped me a lot. Chris Paranzino is no joke and gets straight to the point. I like with Chris P there is no back and fourth. No games . He had me in and out . I left the dealer with my new car. Sandy was excellent also. Great all new White Plains Honda Staff . Christopher Paranzino is the best General Sales Manager. Thanks to the White Plains Honda Staff. Totally different experience at the All New White Plains Honda. Thanks Chris P and Sandy!!!

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Carlo Maria

12 de abr. de 2016

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Excellent customer service experience.. Kudos for Ms. Sandy Vargas!! Job well done!! I will surely recommend honda white plains... They work extra mile to meet client's needs..

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Tracy

11 de abr. de 2016

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I love that you were a truecar dealership. I enjoyed seeing the interaction amongst your sales team. I was greeted by the lovely Tatiana Gama who was just a GEM from the start and very professional and answered all my questions. Thanks again for the outstanding service. I also had the pleasure of meeting the GM, Chris. He was just as pleasant.

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Jennifer

10 de abr. de 2016

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Anthony was very helpful and took the time to go over pricing options of a future service I am considering. I had some coupons and he made sure I was getting the best deal. Add a water cooler to the customer service area in addition to the coffee and tea.

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MSoares1

10 de abr. de 2016

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I came in during the week to lease the new 2016 Honda Accord EXL. I had gone to a few other dealerships to shop but no other place had assistance as good as this. I dealt directly with Tatiana Gama who was not only well-versed in her knowledge of finance plans and car models, she was extremely kind and patient. Tatiana walked me through the entire process and answered all the questions I had. I've driven Hondas all my life and today I was reminded why I stick with them - great cars and great customer service. Chris Paranzino, Chris Walls, and Johnathan Rios also chimed in a few times on questions I had and were wonderful people. They really do treat you like family. I look forward to driving my new Accord and can't thank the White Plains Honda dealership enough!

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Annini033

9 de abr. de 2016

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Great guy been going to him for years gives great deals! Helped me out of a bad car into a beautiful new leased Honda accord

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Anthony

8 de abr. de 2016

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Service rep. was very professional and courteous. Explained exactly what had to be done to the car and how long it would take.

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Stephen

8 de abr. de 2016

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Transaction was relatively easy with little pressure. Communication was good. I did not have to spend a great deal of time in the dealership, especially when the vehicle was delivered. There was an over-billing error which was quickly resolved with Gustavo. It was likely not intentional but rather an honest paperwork mistake.

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Rubycup3

8 de abr. de 2016

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I came in on a busy day when the service center was dealing with customers whose cars had been recalled. Regardless, Service Advisor Sue Falisi was super nice and made sure that I was in and out of the dealership within two hours for a oil and tire change. Everyone in that service office was extremely nice. It was a pleasure and I'd come back again.

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Nikki S.

7 de abr. de 2016

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I just picked up my new Civic and I wanted to share that the customer service was extraordinary!. I've driven Hondas for years - both Civics and Accords. Not only are they extremely well-made vehicles - the quality of the Service Dept. was reason enough to keep coming back to the dealership. And now I can add Sales Manager Chris Walls and his incredible team - Sales Consultant Rafael Castillo and Jeremy Gonzalez, who showed me all the features and made sure I was comfortable driving my car off the lot. From the moment i was greeted by the receptionist I was impressed by the professionalism and individualized attention I was receiving. Chris and Rafael were patient, knowledgeable, and truly concerned that I was happy with my choice. I look forward to continuing to be a part of the White Plains Honda "family."

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Julz23

7 de abr. de 2016

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This dealership really looks out for you best interest. I had previously view other dealerships and they were just not meeting my standards until I ran into this location of White Plains. The difference with this dealership was their dedicated sales staff. I had the pleasure of being help by Paul Espinal he did an excellent job in getting me the best possible deal..

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Raquel618

7 de abr. de 2016

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I have known Christopher M. Paranzino since we were kids. I have purchased a lot of vehicles from Christopher at a previous location-Honda of New Rochelle. I followed him to White Plains Honda and I will never go anywhere else. My experiences with him on every purchase have been smooth and easy. He went from being a salesperson who sold approximately 80-100 cars a month to now the General Sales Manager where he still portrays all the skills to being the best at that position. Chris Paranzino not only cares about just selling the car , but he also is very caring and truly cares about people which is very rare in this business. I mean this from the bottom of my Heart if your looking for a Honda go to White Plains Honda a see Christopher Paranzino. He is the best!

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carbuyer

6 de abr. de 2016

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Christopher Paranzino= the man. He makes buying a car happen for everyone. Today marks my 4th lease with Christopher Paranzino. I used to see him at Honda of New Rochelle but I made sure I went to White Plains Honda to see the guy who makes everything happen.

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JPlatt

4 de abr. de 2016

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I've been dealing with Christopher Paranzino for years and will continue to for years to come. I followed him from his last dealer to white plains honda because he is the best at what he does.

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Robert

3 de abr. de 2016

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I like that my oil change and multi point inspection was done in less than two hours. Definitely will return.

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Ruggs27

3 de abr. de 2016

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We have been dealing with Chris Paranzino at New Rochelle Honda for many years and we're thrilled to continue to do business with Chris at his new location as manager of White Plains Honda. Christopher Paranzino continuously aims to please and is a pleasure to do business with. When you deal with Chris Paranzino it's like dealing with a regular guy . No games, no back and fourth , just right to the point. We highly recommend going to see Chris Paranzino at WHite Plains Honda!

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Joe

2 de abr. de 2016

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Twelve years ago I walked into Honda of New Rochelle and first met Chris Paranzino, one of their car salesmen. He immediately began to ask me what my needs were... what did I plan on achieving... how could he help me meet my goals. It was all about my objectives, not his. He made it clear from the beginning that he was selling me the car that I needed to buy... not what he needed to sell. Twelve years later, I just signed my 5th consecutive Honda Accord lease with Chris... now Manager at White Plains Honda. Why? Because of his proven trust and dependability. You can trust Chris and the company he stands behind: a car manufacturer that can provide a safe car for me and my family...at a fair price that is within my budget. You can depend upon Chris to shepherd you through an ordinarily complicated process with an encouraging confidence that he has your back. He's the liaison between me and Honda and Honda Finance and my insurance company and the DMV. He takes care of it all, without any stress or anxiety. And now as a Manager, I can see how he directs his staff - with respect and diligence - working as a team. No doubt, a car is one of the most important necessities in life. My family and I feel extremely fortunate that Chris Paranzino is there to help us every step along the way. And I mean my entire family: Chris has not only helped me with my Accords, but also with my daughter's CRV, and soon, my wife's Pilot. Thanks Chris "for being there". - Joseph Nunziata

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Adolfo

1 de abr. de 2016

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We got a great deal with Chris and also dealt with Lori who was wonderful. We got the car same day!

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Lauren

1 de abr. de 2016

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Sue (service rep) was very friendly and made sure everything ran smoothly with my service. The donuts and tea in the waiting room was nice, as well as having a desk to sit down and do homework.

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Veronica

1 de abr. de 2016

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That everyone work together as a team and is very diligent and getting you everything and answering all your questions

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Ashleigh

31 de mar. de 2016

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The manager, Christopher Paranzino and the sales woman, Kathryn were very helpful and accommodating. They made releasing a Honda very quick, easy, and effective for me.

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Sandra

31 de mar. de 2016

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I only went to see the cars that would visit other dealers, but the attention, patience, availability of Paul, helped me make the decision to buy my Honda Civic. Edgar clearly explained to me all about the process of financing, fees, contract, etc. White Plaines Honda is definitely an excellent dealer. I recommend it.

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Diana

30 de mar. de 2016

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My experience was great, everyone I dealt made sure I was satisfied with my purchase, made sure all my questions and concerns were met

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Avi Mangar

30 de mar. de 2016

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Liked my first lease experience so much I came back! Chris Paranzino and Kathy Lajud were a pleasure to work with, took care of all my concerns, and gave me a great deal on a great car.

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Peter Alfano

30 de mar. de 2016

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I had an amazing experience at White plains Honda. Chris Paranzino is the sales manager I dealt with and he couldn't have been nicer and more attentive to all my needs. I got a great deal and his staff handled my deal with kindness from the minute I walked in to the day I drove out with my new car. 5 stars is well deserved. I would recommend them to anyone in the market who is looking for a new Honda.

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John T.

30 de mar. de 2016

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Chris Paranzino has always been and will continue to be my "go to" car salesman. I have known Chris for over 15+ years starting at New Rochelle Honda. I never really thought that a salesperson could have your best interest in mind, but after my first experience with Chris, I never looked back. He always provided me with the best advice when leasing or buying my vehicle. He has taken care of anyone of my family and/or friends who went to him for a Honda lease or purchase and they've always spoke highly of Chris' professionalism and great salesmanship. Of course the product is the best for the money, but if the sales person doesn't have your best interest in mind, you could go to anyone. That's why your next purchase should be through Chris. You will not be disappointed.....guaranteed!

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E&J

28 de mar. de 2016

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Chris Paranzino, the Sales Manager, is highly professional and very knowledgable. Mr. Paranzino made the experience of acquiring my leased vehicle a pleasant and smooth one. During my visit, I witnessed his command of the sales floor and his stafff. I am highly impressed and happy that I went to White Plains Honda and to have had the pleasure of meeting and doing business with Mr. Paranzino. I am happy to say, " I got a great Deal ". I also had the the great pleasure of working directly with a great sales consultant, Mr. Wilby Pena. Under the direction of Chris Paranzino this young man has a great future going forward, He was the perfect person to start the the process. Thank you White Plains Honda for having such great people with excellent customer service skills.Evelyn and Jay

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Dizzie315

28 de mar. de 2016

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We have been dealing with Christopher Paranzino since he was at Honda of New Rochelle. When we heard he left we knew we had to follow him to White Plains Honda for our next car. It's always a pleasure to work with Chris never any haggling and always a great deal. We will defintley be going back to Chris for all of our future Honda purchases.

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Asuarez71

27 de mar. de 2016

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I totally recommend Honda White Plai concerns and that totally meant so . He knew my situation was going to be a difficult one and he stuck by me until I left with a brand new 2016 Oddessey. John was the most caring and courteous sales person he guided me and knew that Chris will be able to help me. I can't thank them enough!!!They took their time with me and it was all worth the time. They never left me astray even when leaving thr dealership they assure that I understood eveything in the new car and making sure I left happy. I rate them a 10. My father was so impressed with the way the put their care and concerns on my personal circumstances, that he too will go back to trade in and purchase a vehicle too.

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Marlone17

26 de mar. de 2016

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White plains Honda was my last dealership to go to lease a CRV. As soon as I walked in I was met by a sales person named Lori. Very knowledgable and personable. Got a great deal with Lori & her manager Chris Paranzino. Would recommend white plains Honda for anyone looking to lease.

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Monica V

24 de mar. de 2016

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Car shopping is never an easy task as we all may know. Frustrated after going to many other dealerships in White Plains and surrounding cities, I finally found myself at White Plains Honda where I was pleasantly surprised. I was greated by Chris Parazino, the Manager, who helped me feel comfortable with the leasing process. He introduced me to one of his best sales associates Wilby Pena, who was very kind and understanding with my needs. Only having a week left before getting into a new lease, he assured me we would find the perfect car at the right price and sure enough, that's exactly what happened. I am in love with my new Honda Civic EX L in Rallye Red! These two gentlemen gave me such a nice and comfortable overall experience that I had to give credit where credit is due. Thank You Guys! Monica V.

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samiestevez

23 de mar. de 2016

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I dont often take the time to review people or businesses, but when you receive such exceptional service you have to give recognition where it is due. I leased my first car this week with the outstanding assistance I received from Christoper Paranzino and Tatiana Gama of White Plains Honda. I had been shopping around for a new car for weeks and was frustrated with this new, seemingly overwhelming process and not getting people to return my calls. Just when I was ready to give up on getting a Honda, someone recommended I call Chris. I called him on a whim around noon and was in a new car by dinnertime. Chris and Tatiana went above and beyond to help me understand the process and put me in the car I wanted. They were super accommodating of the fact that I am not local to the dealership by processing a lot of my information and paperwork over the phone to lessen the amount of time I would spend sitting in the dealership. It is refreshing to receive such spectacular customer service; when Chris or Tatiana said let me process this and call you back in five minutes, I could have set my watch they were so accurate. Not only was the service outstanding but they made sure I was able to afford the car I wanted. They were honest about financing options and what would best work with by budget, as a full time student and a retail employee, money can be tight and they were very accommodating about that. I was confident that I was working with sincere, hardworking people who understood my situation and wanted what was best for me. I wouldnt tell anyone to go anywhere else other than White Plains Honda; Christoper Paranzino and Tatiana Gama made my first car buying experience an exceptionally pleasant one.

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VMagovino

22 de mar. de 2016

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White Plains Honda came highly recommended. Chris Paranzino & Chris Gizzo actually listened to our price range and went beyond to meet it and more! I can honestly say I am SOO EXCITED to get my new CRV!!!Thank You Guys!

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amt

19 de mar. de 2016

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I enjoyed my experience at White Plains Honda. Chris Paranzino was very helpful. He was very knowledgeable and was able to help me in choosing the right car for me. I have been going around to other dealers but Chris made me feel comfortable. I am weary of car salesmen but at White Plains Honda I did not get that feeling. I walked out of there happy with my purchase and satisfied that I got a good deal. Chris was instrumental in my being a satisfied consumer.

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Donna

18 de mar. de 2016

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I was able to drop the car off early and not miss work. The car was fixed and runs great. A no-nonsense experience.

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Debbie Batterman

18 de mar. de 2016

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My husband and I were deciding between a Toyota Rav4 and a Honda CR-V; although Toyota had presented a great deal, I arrived at White Plains Honda and Chris Paranzino was able to offer a ridiculously great deal, such that we decided that day to lease the Honda. He and the sales person we dealt with (Lori) were friendly, patient, knowledgeable, and helpful. Chris is a fantastic salesperson, and he made going with Honda feel like an easy decision. I would return to that dealership in a heartbeat for another car.

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Michael C

15 de mar. de 2016

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I recently bought a CR-V Touring from White Plains Honda, and my experience was awesome. They gave me the best price on the car, after I shopped around at many other dealers in NY. They had the car ready for me on time, were quick to explain any details and answer any questions I had. Christopher Paranzino and Jordan David both helped me tremendously during the deal process, and Gabe Pena was a pleasure to deal with during the financing process. These guys have earned my business on any future Honda purchases.

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midget26

15 de mar. de 2016

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christopher paranzino and sandy r vargas is one of the best general managers and sales person within honda dealerships. We have been dealing with chris since honda new rochelle and we followed him up to honda white plains because he just an awesome general manager and he plays no games and compromises with all the prices. He make you feel welcomed and always settles with a happy purchase. Sandy R vargas is an awesome sales rep and so friendly with my family. We were there for a while and made sure we were comfortable with all the purchases and upfront with everything. I would highly recommend to go to that dealership , because the staff is super friendly.

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Louis

14 de mar. de 2016

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My sales consultant Brian Vasquez was a pleasure to deal with and was instrumental in making sure we drove home with our vehicle the same day!

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Rasta135

13 de mar. de 2016

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Sales Manager Christopher Paranzino and his associate Sandy Vargas was a pleasure to work with, we figured out the best deal for my bugget, i left there a happy camper, i highly recommend White Plains Honda. Thanks guys.

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Britneym

12 de mar. de 2016

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My friend referenced me to Christopher M. Paranzino. My friend dealt with Chris when he was employed with new Rochelle Honda. Chris then moved to whiteplains Honda and my friend has followed him ever since. Iam now proud to say I've had followed as well. Chris is a great manger and made sure we was happy. There was no back and forth and he was straight forward through the whole deal. I highly recommend Chris!

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Margaret

11 de mar. de 2016

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Very helpful and courteous, Management was available through out the hole process. My sales person and Management were Excellent Thanks Honda!!!

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Sean

10 de mar. de 2016

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Our sales person, Tom was extremely knowledgable and explained to us everything we needed to know about leasing a car in plain English.

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Yuliana

10 de mar. de 2016

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I like the detail customer attention and the great deal I got.. My sales rep Paul was super helpful and got me the best deal.. I would definetly come back again..

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Alicia

10 de mar. de 2016

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I can see that when you walk into the building it is well light. Plus staff is greeting customers. More friendly and professional setting. Kathy and Alberto very helpful and patient with me. Not rushing me into my purchase. Do to the fact I had a bad experience with White Plains Honda in 2014. Plus assuring me I can trust them. Kathy also called to check on me with my vehicle. And told me know if I need help with anything. I can still contact her being that I have the vehicle now.

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Emmaatee

9 de mar. de 2016

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I came to White Plains Honda in hoping that I would be able to get the car of my dreams. As soon as I walked inside and saw that big bright smile on Chris Paranzino's face I felt nothing but welcomed. I knew once I saw him I would be in great hands. He is the most friendliest, kind hearted person I have ever met. I am 19 years old and wishing to lease my first car. I have been working so hard and saving my money for months so I did have a certain budget, and the car I wanted was the 2016 Honda Accord coupe LX-S in black. At first after seeing the price I was so scared I wasn't going to be able to get my car. After Chris P heard about my situation he was extremely understanding and acomodating! I am so estatic because he was able to make my wish come true! He knew my budget and worked his magic and was able to manage my price range. I can't thank Chris P enough for his honesty and for being an outstanding sales manager. I wanted my car in black and they didn't have it there in stock, so he told me it would take 7-8 days which I was totally fine with and then he called me and told me he got my car there! After only 2 days! He really is the best and does amazing at his job! You can just tell how much he loves to help people. I recommend everyone to go to White Plains Honda. Chris P, Miguel, Sandy, Lori and all the staff there is incredible! Thank you Chris P and Will you are both the best! Thank you Honda for making me the happiest girl ever!

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Peter

7 de mar. de 2016

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Made. Buying a car very easy the sales people where great From manager chris to sales person lori russo to financial person very professional

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Nicky C

7 de mar. de 2016

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If you want the best service and deals for a Honda go visit Chris Paranzino and staff because they are the best.I've shopped for many cars and never received such great help and kind people as honda of white plains.The best in the business. .

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Derrek

6 de mar. de 2016

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The entire staff was very helpful. Sue made my family and I feel very welcomed and appreciative for our business. She made sure our time there was pleasant and hassle free.

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Janaymoss

5 de mar. de 2016

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I was referred to a friend to come to this Honda to get a new car. I came here, I was helped immediately and everyone was very nice. I specifically dealt with Chris Paranzino. They were straightforward and helped me chose the perfect 2016 Honda Civic. I highly recommend coming her to buy a car. For me buying my first brand new car, it was definitely a smooth process.

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Nicole

3 de mar. de 2016

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I came to Honda and they gave me an amazing deal! I really appreciated how fast they were in helping me lease my car!

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ans/CRV

3 de mar. de 2016

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We have known Chris a number of years. We first met back in 2006 when I leased my first Pilot. Over the years my family, including my brother and his family, have bought or leased a number of cars from Chris. When I heard about his promotion, I told him that I would follow him to wherever he went. It's a well deserved promotion because Christopher is by far the best salesperson I have met. Not only that, he has become a friend to my family. He has always been honest and truthful with us. We have never been disappointed with any of our purchases. I have recommended Christopher to numerous friends when he was working in Honda New Rochelle. Now I will be recommending White Plains Honda since Christopher M. Paranzino is the new manager there.

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Sylvie

2 de mar. de 2016

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We liked having Paul as our salesman. We went to a few other Honda dealerships where we've bought other Honda cars. But we liked Paul so we stayed and bought our car at White Plains Honda.

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Kaeh

2 de mar. de 2016

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I have wanted to exchange a leased Honda for a purchased vehicle. I had several frustrating experiences over the past year, attempting to complete this. I was recommended to Chris Paranzino at White Plains Honda. He and Miguel Compres assisted me in this process. They worked within my budget and were professional and compassionate in their approach. I appreciated their customer service, and I recommend them. The service area on Bank St, which I have used for a number of years, is also exceptional.

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Rosemary

2 de mar. de 2016

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My husband and I recently experienced a problem with my 2005 Honda CRV. I went in person to the Honda Service Center at 61 Bank street in White Plains to make a service appointment. We were warmly greeted by Sue Falisi, service advisor. She was very welcoming and efficient. She listened to our concerns, asked appropriate questions, explained the service process and made a service appointment that was convenient to us. Prior to the appointment we received a phone call reminder.When we arrived for the appointment, the car was immediately taken. We received a call a few hours later. The car diagnostic didn't determine the cause of our problem. So the mechanic, Nick, drove the car around the streets of White Plains and on the parkway to further attempt to duplicate our problem. He then asked us to return to the service center so that we could drive the car with him, so that he could better pinpoint the problem. We did so. Nick, was very patient, politely answered all of our questions, and gave us expert advise. He spent a lot of time with us. We never felt rushed. Thank you Nick!We are so impressed with the professionalism and friendliness of all of the staff at this Honda Service Center and highly recommend it.

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Daniele

27 de feb. de 2016

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Kevin was very nice and helped me through the sale. Most importantly, the advertised price was the real price. No added fees, no forced financing. Also, Kevin did not force me in any way to close the deal immediately at my first visit, making the experience very confortable and pleasant.

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Tanya

27 de feb. de 2016

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Sue was efficient in getting to the service written and determining was service was needed in the end. Comfortable waiting area.

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Christine

26 de feb. de 2016

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First let me say, when I walked in the door it seemed super busy (phones ringing, people running around) but the female associated was so helpful and wonderful she took me within minutes. While waiting I was able to enjoy a cup of nice hot tea and a doughnut and I even had use of a computer to get some work done. My car was done in and hour, and I couldn't be happier with the service. The female worker who helped me when I came in ( I can't remember her name, she is blonde) was absolutely delightful, made me feel like family:)

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Hector

25 de feb. de 2016

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Anthony who was extremely busy called me as he promised and was very courteous when I picked up the CRV. Also the mechanic who worked on it, came out and explained what was done and what will be needed in the future.

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chines

25 de feb. de 2016

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If you are looking to purchase or lease a new vehicle, I highly recommend you go see Chris Paranzino at White Plains Honda. I first met Chris when he worked at Honda of New Rochelle. I leased my first car from him and my father bought a car for himself from him. When I found out Chris became the sales manager at White Plains Honda, I drove the extra miles to lease my fourth Honda from him. He is knowledgeable, friendly and makes the process of buying a new vehicle smooth and stress free. I have sent several friends and family members to Honda and will continue to do so! Thanks Chris for all your help. I will see you again soon!!

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Sarah0610

25 de feb. de 2016

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Fantastic Service! Informative Staff! Simple and straightforward car buying process! I used to deal with Chris Paranzino when he was a Sales Manager in New Rochelle and when he moved to White Plains I knew I would be traveling a little further for my next car purchase. Chris has now sold me 5 of my Honda's and has always taken care of us. He really handles each customer with care and detail. I would highly recommend you head on over to White Plains Honda for your next purchase.

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Esther

24 de feb. de 2016

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My husband & I felt very accomodated from the moment we stepped into the showroom. We worked with Chris Paranzino, who was very professional,efficient and extremely knowledgeable. The show room was very busy with many customers, but he still took the time to answer our questions and explain details, we did not feel rushed at all. Claudia was also very helpful and had a very nice way about her. Great experience!!

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Joan

24 de feb. de 2016

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Friendly, helpful. I felt like he (Anthony) was being honest in telling me what my car needed to have done and not making me spend money unnecessarily.

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Jenny

24 de feb. de 2016

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Sue is always so friendly and helpful. She goes out of her way to make sure everything is taken care of. She is always a pleasure to see! Your employees are truly good people.

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Ajcig1983

24 de feb. de 2016

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What an amazing buying experience! Chris P and his team were great. The team at Honda all work together to make sure you and your family walk out of there with a smile on your face. We couldn't be more happy with our purchase! Thanks again,Anthony C.

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Jacqueline

23 de feb. de 2016

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I cannot remember her name, but the woman working in the service department (I believe her name was Sue) was outstanding. She was so friendly and explained all the services really well. She called me prior to adding on any services that were needed to make sure I was kept in the loop at all times.

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Carmelo

23 de feb. de 2016

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Salesman was very honest and knowledgeable. The vehicle we went to see wasn't available, but he found one that was just as good. The tires were worn on the rear, when we picked up the car they were replaced with new tires.

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Bigac

23 de feb. de 2016

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Chris paranzino and sandy Vargas were great to me. They were both very helpful and delivered my truck quickly. This is my 6th car from Chris. Not only is he my salesman he's my friend. Thank you very much to the staff of white plains Honda.

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hondalady

23 de feb. de 2016

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I negotiated a fair price on a CRV, when the paperwork was done the price was not the same. They added $1700 in fees "bank fees and administrative fees" and claimed that bank fees are standard even though I was not financing. When I continued to question the fees, a manager was called to speak to me. He then became angry and slammed my credit card on the desk and told me to go to another dealership. I went to Yonkers Honda and a great experience with friendly, professional salespeople. I purchased my 2016 CRV from them.

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masn

21 de feb. de 2016

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My name is Ann Chillemi and my husband's name is Michael. We have been Honda customers for over 16 years. We have had the pleasure of knowing Christopher Paranzino, Sales Manager at White Plains Honda for that time. He originally began his career at Honda of New Rochelle and we have bought all our cars from him. He is honest, fair and super friendly. He cares very much how he treats you when you come in to purchase a car. He does the best he can for any situation you may have. We recommend Chris to all people we know interested in buying an automobile from Honda. Go to White Plains Honda and ask for Chris - you will have a great experience and will be extremely happy with the any car you purchase from White Plains Honda.

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Rev.Chris

20 de feb. de 2016

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Chris Paranzino, of white plains Honda is the person to see when you are ready to purchase a new car.I've purchased three Honda's from Chris P. when he was at Honda of new rochelle. Now Chris, is the Sales Manager at White Plains Honda, I have purchased my 4th Honda from him, and I'm sure to tell all my friends to make sure they see Chris P. when they are ready for their Honda purchase or leasing needs. Chris P. is Honest, Fair, and treats you with respect. Take a trip over to white plains honda and go see Chris Paranzino for a new car today!Chris L.

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Joseph

16 de feb. de 2016

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They got me in right away and didn't take all day to finish my car. The only thing I didn't understand was why when they found a bubble in my tire they couldn't replace it, said I should go to Mavis. In stead of Honda replacing it.

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TaraHealthCoach

16 de feb. de 2016

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I have been getting Honda Civics from Chris Paranzino for 15 years now. He is the real deal. He is honest, open, friendly and the single most amazing person, salesperson and now manger that I have had the pleasure of working with. Today he had his best salesman Thomas Savone help with my lastest Honda Civic and he was amazing.

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Jess1004

11 de feb. de 2016

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I went to the White Plains Honda dealer recently to lease a new car for my mom. The manager Chris Paranzino was so helpful. He worked really hard to get my mom a deal on the exact car she wanted at a great price. I would not work with anyone else except Chris, he made us feel like we were family. No other car dealership gave us a better deal, he beat them all. The dealership was very clean and the staff was very friendly. If your thinking about buying or leasing a car, go to white plains honda and ask for Chris Paranzino, hes amazing!

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Joseph

8 de feb. de 2016

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my service advisor susan... She was great, very informative and genuinely cared about me and my vehicle. Anytime I return to your dealership, I only want to deal with her!

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Hondo17

7 de feb. de 2016

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For almost 14 years I've been having my Hondas serviced here. Service Advisor, Anthony Valentine has always been professional and courteous seeing that my vehicles are serviced in a prompt and efficient manner and always at a fair price. I woud recommend this service center without hesitation!

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W.G.

7 de feb. de 2016

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Anthony Valentine is always, always helpful, knowledgeable, caring, respectful of his customers and of their time. In two words, Anthony is: Professional, Helpful. Thank you.

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Tania

6 de feb. de 2016

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came to white plains Honda to purchase a new 2016 Honda civic ex-t Chris Paranzino and Paul Espinal were fantastic. They both made my transaction very seamless. From picking out the car to driving off the lot everything went very smooth. Also got some great pointers on features from Yesenia Rivera. Great prices great atmosphere and great location. I will definitely be sending friends and family to White Plains Honda to lease or purchase their new vehicles.

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hondaguy

5 de feb. de 2016

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Anthony Valentine, my service advisor was friendly, knowledgeable and efficient. It was the first service on my new CRV and as expected all went well. Anthony gave me good advice on getting the most from my Honda care contract. I will definitely use them again.

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Patricia

4 de feb. de 2016

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It was very helpful. All your people are so nice, And very well in formed about all aspects of the cars. Very warm and friendly. Easy to talk They are a10 so the scale. Very nice to do bisness with them.

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Allan

4 de feb. de 2016

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Efficient handling at check-in. Complete explanantion of service by Service Associate, Susan Falisi. Fast service turn around time while I waited.

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Vincent

4 de feb. de 2016

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excellent service and friendly assistance . customer serviceassistance is top . Assistance is at hand by all staff members .Very professional contact service .

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Terry F

4 de feb. de 2016

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After a bit of confusion around the lease rate, I got a very good deal on a 2016 Accord EX last week at White Plains Honda. The staff was courtesous and informed and wanted to be sure I was happy doing business with them.

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Ruth

3 de feb. de 2016

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Tom and his colleagues went beyond expectation in terms of customer service. They listened to me and accommodated my request. They were friendly and knowledgeable. I did not feel that they were pushing to sell the car but instead were there to help me find what I needed. This has been a very positive experience all around.

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Collin

2 de feb. de 2016

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Andre Chandoor is an EXCELLENT sales person! THere was no pressure to make a quick sale and he seemed concerned with helping me rather than selling to me!

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sBartoli

2 de feb. de 2016

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Service advisor, Sue Falisi, is absolutely an amazing woman. She knows cars and she knows her customers well treating you like family. From the moment she spots you, her welcoming and warm smile will take care of any unwanted feelings you may have about the service or repairs your vehicle needs while the friendly techs take care of your cars. You will walk out feeling better than you walked in somehow looking forward to your next service or repair, LoL! Thank you Sue! You rock!

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Henry

1 de feb. de 2016

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Chated with Anthony Valentine a few minutes, had a cup of coffee, and then Anthony and mechanic reviewed the work and apprx cost and time to complete. Waited for completion. and left in about an hour and a half with all work completed including safety inspection ( had not requested, however was due, oil change, two major filter rfeplacements ( mechanic showed clogged filters).

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Mary

1 de feb. de 2016

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My salesman Chris Gizzo was more then accomodating in helping me get the car I wanted. He made sure the sales was smooth and I was very satisfied with the entire sale from start to finish.

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Elliot

31 de ene. de 2016

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My service advisor Susan was great. She broke everything down and explained step by step the service my vehicle was due for. She was pleasant and kept her word.... I was out in little over an hour. Great experience.

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Daniel

31 de ene. de 2016

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The representative Paul Espinal was great, he listened to me and advised me of my options whether to finance or lease another car. He heard me and we went with the finance of my current car. Gabriel, the finance rep was very informative regarding extra perks that would be benefit to me. It should be noted that Paul did follow with me, we haven't connected but appreciative of his attention to my needs and service. Thank you

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js1234

30 de ene. de 2016

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I recently turned in my lease for a new 2016 Honda. I checked out a few other dealers to explore my options, but nothing compared to the friendly service that I received at White Plains Honda. Paul Espinal couldn't have been more helpful in making us feel comfortable in our transition. He went above and beyond and even stayed late to make sure we had all the info we needed before our purchase. Also, special thanks to the finance department who stayed late as well to finalize the deal. I would HIGHLY recommend this dealership to friends and family!

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Kathy13

30 de ene. de 2016

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Had a wonderful experience, Christopher Paranzino and Claudia Rodriguez were awesome. Found the car I wanted and a great price. Would recommend them to all my friends.

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Merle

29 de ene. de 2016

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The service is done correct and in a timely manner and not a long wait time for your vehicle and once it is finish they get you and on your way

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Patricia

29 de ene. de 2016

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The salesman sincerely had our best interest in mind with both cost and the vehicle . Chris Gizzo and Chris P. Were very helpful.

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Donna

28 de ene. de 2016

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They worked as a team to complete the sale within a few hours. I came to look at a car and once I agreed to the sale, it was prepped, paperwork handled and best of all a gentleman named Jeremy explained how to work all the buttons!

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Dawn

28 de ene. de 2016

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Everyone was eager to answer all of my questions about the vehicle.Lori Russo was especially accommodating and made the experiance exceptional.

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Trista

27 de ene. de 2016

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The staff is very friendly and helpful. They also consider the value of my time every time I go in for service.

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Achilles

27 de ene. de 2016

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I was looking to buy a new car so one of my friends recommended White Plains Honda. When i went there i was assisted by Paul Espinal who was very Knowledgeable, pleasant, and he made our car buying experience very enjoyable and stress free. Now i see why my friend recommended this place. Special thanks to Paul from my family for being very helpful and for getting us the right car. I highly recommend this place.

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LeidyV16

27 de ene. de 2016

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I had a great experience with Paul Espinal at White Plains Honda. He was able to answer all of my questions and was a pleasure to work with as well. I will highly recommend this dealership to friends and family. So happy with my Honda Accord!!!

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Stiven V.

27 de ene. de 2016

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I recently financed a car and I can't be happier of how things played out, the service that Paul provided me went above and beyond the requirement. He made the entire experience of buying a car so much easier and all the information he gave me was spot on. I was really excited walking away with my Honda Civic it was exactly what I wanted. Overall it was a great facility with some fantastic people and I will definitely be back when I get my next car!

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Anthony

26 de ene. de 2016

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Great Experience - Even Better the 2nd Time around as this is my second Honda lease from White Plains Honda. They Beat Every other Dealer's price and have the inventory to make color and option selection a breeze! Chris, the Manager, got the deal done the way I wanted it - He was open and willing to negotiate to get me in the car I wanted! Great Job Chris! Salesperson Claudia was very accomodating and helpful and the supporting dealership staff were also polite and great! Very Happy about my choice of new wheels and Very Happy about my choice to go back to White Plains Honda! A. VaccaroSatisfied Customer

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Lewis A.

25 de ene. de 2016

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At 135,000 miles my Civic Hybrid was getting along. One morning it was dead, and turned out it needed a replacement hybrid battery - the guts of the car. Anthony Valentine my service manager and Angel Cruz, the office manager made sure it was covered under the warranty. Saved me a big expense and kept a good ol' car running a lot more miles. The service department always takes good care of my car, but this went above and beyond, and I'm really grateful to them for going the extra mile!

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Anthony

23 de ene. de 2016

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Formerly working in the Auto Leasing business myself, what I liked about my experience with White Plains Honda is that everyone I dealt with ,from the Internet Sales Specialist to the Manager, Chris Pandzini, were all attentive, courteous, professional and most of all willing to negotiate to earn my business again. They were willing to do what it took to get me into one of their new cars. That is Key!

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Maria

23 de ene. de 2016

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I really like my sales person, Chris Gizzo, he was very attentive and made me feel like a valued customer. Addtionally Jessinia was very knowledgeable and helped me to get all the technology in the car set up.

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Martin

20 de ene. de 2016

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In two words, "Chris Paranzino". I went to White Plains Honda because of Chris. This is my third car from him. What you see is what you get with Chris. There are no hidden costs or gimmicks with him. He is a straight forward regular guy.

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Michele

20 de ene. de 2016

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Prompt and courteous service. Anthony is excellent always polite and helpful. Facilities are great. They always try and get you the work done quickly.

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Entrepreneur10

20 de ene. de 2016

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I usually bring my car to an independent garage Ive used for over 25 years. However, I went to White Plains Honda for service after I was informed that the replacement of the front axle would be covered under my Honda Care warranty. I braced myself fully expecting a nightmare experience. What I experienced was completely the opposite. I met with Sue Falisi who treated me like an old friend she was happy to see. She was accommodating, competent, thorough, and absolutely delightful to work with. In todays business world, it is hard to find employees of Sues caliber. I would not hesitate to work with her again.

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Jade

18 de ene. de 2016

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I went on a Saturday and the place was ridiculously busy. Anthony was great. He kept things moving and tended to everyone as fast as he could.

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Dolphin

18 de ene. de 2016

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I had a great experience , I brought my accord in for the basic service and Mrs Falisi got me out in no time , Mrs Falisi made me feel really comfortable talking to her about my car and very honest . Unlike other dealships who try to sell me everything under the roof .

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Happy1

18 de ene. de 2016

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Sue went out of her way to help us! Excellent service. Very respectful person. Thank you very much for the quick service and for being so nice to us

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T

17 de ene. de 2016

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Claudia was terrific. They found my rare color model in two days! Everybody was very helpful, showing me how to use the technology of the car, getting me the best financing deal.

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Vicky R

17 de ene. de 2016

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My husband and I have been customers of Chris Paranzino at Honda of New Rochelle for many years. We have purchased and leased many cars over the years, with Chris Paranzino and Honda. We not only love Honda cars, but feel we are in good hands when dealing with Chris. Chris has watched our now college age son grown up. It's always exciting to get a new car but we find it equally rewarding to visit and deal with Chris Paranzino. Chris is an excellent, customer-friendly, and driven salesperson that aims to please. It was no surprise to us when we learned that he recently became Sales Manager at White Plains Honda. We were thrilled to continue to do business with him recently when my niece was in need of a vehicle. We dealt with, Chris Gizzo who was a pleasure and made my nieces first-time car buying a pleasure. We would highly recommend White Plains Honda, Chris Parxnzino and Chris Gizzo!Vicky R

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JoanneB

16 de ene. de 2016

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Chris Paranzino and Lori Russo are a great team. Our relationship with Chris goes back over 15 years when we met at New Rochelle Honda. I've never change since then. He always had my best interest in mind and the best price guarantee - anywhere! His professionalism is over the top and will give you the best advice. Today, they did it again with our new 2016 Honda Pilot lease. Your next car buying/lease experience must be with Chris Paranzino at White Plains Honda......you'll be glad you did! Our friends and family think so.Joanne B.

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Rachel

16 de ene. de 2016

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Chris Paranzino with White Plains Honda has been my one and only go to person. I have know Chris for a lot of years, he was a childhood friend of my nephew who referred me to Chris. Chris worked at New Rochelle Honda when we met. I find him to be very helpful, trusting, and considerate. He has always given me the best deal keeping my financial situation in regard. I highly recommend him and his employees. Thank you again Chris for helping with the new trade in.

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Lanokapoka

16 de ene. de 2016

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So I walk in to white plains Honda looking for a lease deal and I am immediately approached by a gentleman (Chris paranzino) who looked like he was on his way out to lunch and asked if he could help me. I asked if there were any lease deals and he immediately took interest and set me up with a sales/lease Accosiate (Tatiana). The whole staff at white plains Honda was extremely friendly as if I were family. They offered to pick me up at my destination so I could drop off my old car and bring me back to Honda where my lease was being processed. Even the staff that didn't know if I was a sure customer was helpful and offered there advice and opinions. But as far as for Chris paranzino he is a class act! I'm not just saying this because I now lease a Honda (accord sport 2016) I am saying this because he is so easy going and fun to be around. You have to visit and see for yourself. Thank you Chris and the whole white plains Honda staff.

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DorisV.

15 de ene. de 2016

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Bought my new Honda CR-V at White Plains Honda today. I'm very happy. Had the pleasure of dealing with Tatiana. Tatiana, Thank you so much for making this a pleasant buy for my husband and I. Most of all thank you for making sure we were out in time to get the kiddos from school. Enjoy the sunshine and warmth next week :)Thank youDoris & Mike V.

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Boknoy

14 de ene. de 2016

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kathy thank you so much for helping me.you are a sweetheart.i will definitely recommend wph.see you next time.i went home very happy.

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MattyE18

13 de ene. de 2016

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Chris Paranzino of white plains Honda was referred to me by numerous friends all of whom had bought Hondas from him before. He provided me with the car I wanted for the price range I needed. Plenty of add ons were given to sweeten the deal after we realized his grandmother was a neighbor of mine. I was shown the car by salesperson Claudia who was extremely knowledgable and helpful when making decisions on the vehicle. I will be going back to white plains Honda when my lease is up

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hondacrv15

12 de ene. de 2016

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I'm currently leasing a 2015 CRV- I've had 3 oil changes. I always have the oil changes done by Honda. So, at some point the oil plug falls out and empties out my oil tank over night. I obviously have no idea this has happened, I get into my car and drive 1/2 a mile when my oil light comes on then, the battery light comes on and the vehicle stalls... I have to have my vehicle towed and decide on White Plains Honda, they were not the nearest Honda service center but are affiliated with Paragon Honda which is who I am leasing the vehicle from (I was in Westchester County which is too far from Paragon Honda and much nearer to White Plains). I can't say enough about Angel Cruz the service manager- we spoke in advance while on the ride over to the service center and he reassured me he would take care of my situation and true to his word, he was waiting for me when the tow truck pulled into the service center. Angel was able to immediately ascertain the problem, explain what may have happened and what services were needed. I was very impressed with the way the entire service team worked together. They were knowledgeable, friendly, professional and expeditiously got me back on the road. I will be bringing all my service business to White Plains Honda and recommend that you do so as well...

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kfcivic

12 de ene. de 2016

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I writing this review to praise Alberto Rodriguez's outstanding service getting me into pre-owned certified Honda. He made the process of trading in my 2008 Civic fast and easy and completing the sale of new Civic quick and easy. I have been dealing with WP Honda for 5+ years and probably will continue for many years to come.

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Martin112

11 de ene. de 2016

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Why do I always go to Chris Paranzino for a new car? First, I was very proud when Chris became the Sales Manager at White Plains Honda. I know Chris for 15 years and have never found a harder working guy than him. You have to be the best to become a Sales Manager and Chris is the best. He always makes himself available to answer any of my questions. In fact, this is the third car I bought from him. I follow Chris wherever he goes because he is very straight to the point and plays no games. There are no hidden fees with him and that is what I like! With Chris, it is not the typical car buying experience you may imagine. Before I bought my first Honda from him, I was leery about dealing with car salesman. That changed completely when I bought my car from Chris. Chris is truly a regular guy from the neighborhood. My wife and I trust him completely and we can safely say, we have never ever been disappointed with him. My advice is to buy a Honda from him and you too will never be disappointed. Thank you,Martin Dolgow

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Lorna

10 de ene. de 2016

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I must say I was quite reluctant in choosing a Honda, but my son insisted that it was a good car and I would like it. He sent me to White Plains Honda and I met my sales consultant, Katherine Lajud, who was remarkable. From the begining to the end she was pleasant and smiling, it was as if I went to do business with someone I already knew. She was knowledgeable of the car and patient with me. Great person in general. Thanks Kathy for helping me to choose my Honda Civic.

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Szadrima

9 de ene. de 2016

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I have been a loyal Honda customer for a long time and Chris Paranzino is one of the most important factors in my decision to continue purchasing Honda vehicles. I met Chris Paranzino at Honda of New Rochellle when he was a salesman. He is honest, direct and I always felt that I was getting the best possible deal. Believe me, I do my homework. When he moved to White Plains Honda, where he currently is the manager of sales, I followed him because I knew that no one could replace the customer service and respect that Chris Paranzino provides. I would follow him anywhere that he decided to move. I just leased another 2016 Pilot, and keeping up tradition, Chris Paranzino made sure that he trained the salesman at White Plains Honda to treat customers with the same respectful, honest and direct treatment that I have been accustomed to from Chris Paranzino himself. I met Chris Gizzo at White Plain Honda and I am extremely excited about the car and the deal that I received. My car was delivered when promised, everything was explained to me and most importantly, no one could beat the price. I was treated like a member of the family and I drove away with a sense of satisfaction and appreciation for the service that I received. I appreciate the staff, treatment and the relationship that I have built with Chris Paranzino over the years. I am sure that Chris Gizzo and I will have the same relationship for years to come.

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Dana P

8 de ene. de 2016

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We recently came to White Plains Honda for our new car. Chris Paranzino has been a long time neighborhood friend. The service and sales teams are highly recommended. Tatiana Gama and Chris were so helpful and made our transaction wonderful. Excellent experience. Rinaldi's

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James

7 de ene. de 2016

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It is prompt and thorough and the service coordinator keeps me up to date on any issues and progress of the service.

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Daughter of M & J

7 de ene. de 2016

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GREAT CUSTOMER SERVICE.....Thank you Chris Paranzino for taking care of the tire....You really stand behind your vehicles.....it does not end after the sale......GREAT PEOPLE BEHIND A GREAT DEALERSHIP!!!!!

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Marla

5 de ene. de 2016

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My salesman, Wilby was wonderful. He answered all my questions and was very patient, even when asked to repeat some points. He explained things clearly and effectively.

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Robin W.

5 de ene. de 2016

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After a very negative experience at another Honda dealer, I blindly called White Plains Honda. I spoke to Chris Paranzino for a little while and then I had the pleasure of working with Claudia. I knew exactly what I wanted and what I was willing to pay. Luckily, Chris thought I should pay less!.It took a few days to get my color, but as soon as it arrived, Claudia sent me a text picture of my keys! EVERY person we encountered at White Plains Honda was courteous, friendly and professional. They all take pride in their jobs and seem happy to be there.Thank you Claudia and Chris! See you in 36 months!For you know who, you know where: Big mistake! Huge!

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Jim&Marie

4 de ene. de 2016

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Lori Russo, salesperson, was very knowledgeable, professional, friendly, and patient with us. She spent a lot of time, going above and beyond, making sure we understood all of the new car features. We had great confidence in the leasing price put together by sales manager Chris M. Paranzino. He made sure we were very comfortable and happy with the deal. We were very satisfied customers with both Lori, Chris, and White Plains Honda dealership.

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M & J

4 de ene. de 2016

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Lori Russo, salesperson, was very knowledgable, friendly, professional, and patient with us. She spent a lot oftime, going above and beyond, making sure we understood all the new features. We knew Chris M. Paranzino from another dealership. He worked with us to make sure we were happy with the leasing price. Chris is an asset to White Plains Honda. He made sure we were HAPPY SATISFIED CUSTOMERS and we were!!!!

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James

3 de ene. de 2016

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Salesperson Lori Russo very knowledgable, personable, listened to our needs, and worked to get us a good deal. She took a lot of time explaining all the car features. Chris Parazino, Sales Mgr. also spent a lot of time with us. Great addition to W. P. Honda.

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John

3 de ene. de 2016

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I like that the service attendant was very professional and courteous. He took good care of me and the needs of my vehicle

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gsantiago16

3 de ene. de 2016

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I have known Chris Paranzino for many years. He works with you to get the best price for your budget and the process is seamless. It's always an excellent experience when working with him and his staff. I just purchased a civic for my daughter and couldn't be happier.

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Bobby Springs

31 de dic. de 2015

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I traded in my 2014 Accord for a 2016 and I'm glad I went back to White Plains Honda. The general manager, Chris Paranzino, made me feel comfortable and was very straight forward and genuine. After all, I couldn't refuse the sale. My salesperson, Donna Lozinsky, was more than helpful. She walked me through the process and didn't miss a beat. She even followed up after I got the car. Nice! Edgar in finance is an absolute gem to the dealership. He's smart, detailed, and personable. The environment in the dealership made me feel at home. Thanks White Plains Honda! See you soon as promised. We're thinking about the Pilot!

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Rick51

29 de dic. de 2015

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Our sales person was Donna Loziinsky and she made our experience so easy and pressure free when we leased our new vehicle with White Plains Honda in NY. We also had a trade in and she handled everything herself in getting the best price for our trade in. It was an extremely smooth process. She walked us thru every part of the process and she made it all happen the same day. Special thanks to Chris her manager too for all his help in finalizing the numbers so it fit into our budget. Donna had the car prepped and waiting for us and went over all the mechanical and all other features of the vehicle very thoroughly without rushing us. She even programmed all our radio stations .

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Marc A.

29 de dic. de 2015

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I used White Plains Honda because I dealt with Chris Paranzino at another Honda dealership and trusted him. Chris was able to get me the new Honda in 24 hours at a great price. As expected with Chris, the process was seamless.

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Larry Blair

29 de dic. de 2015

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I want to compliment Christopher M. Paranzino in working with my wife and myself in getting us out of a situation where we were totally dissatisfied. He basically worked the entire day in getting us a deal that we were happy and satisfied. We would also like to thank Sandy Vargas and Gabriel Pena for the hard work with getting this deal done.

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jateria86

28 de dic. de 2015

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Chris Paranzino is the BEST manager I have EVER dealt with at a dealership! My cousin's friend told me to go see him about possibly getting out of my terrible situation with my other car. After I sat with Tom, told him about my situation and did all my paper work Chris just took over! He came to me eyes wide and smiling screaming "mac n cheese i did it"! LOL all I could do was scream and cry from pure happiness and shock. I walked out of the dealer with a BRAND NEW 2015 Honda Accord right off the showroom floor! I cannot thank Tom and Chris enough for turning my doubt into confirmation that ANYTHING is possible. AWESOME is an understatement for my experience with Tom and Chris. They have definitely made me happy and I will be back for many years to come!!!!

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Nikki-A

28 de dic. de 2015

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Leasing a new Honda Accord this week with Chris Paranzino and Lori Russo was the most amazing experience I ever had at a car dealership. Chris is a long-time friend from childhood and I was pleasantly surprised to run into him at a Honda dealership 10+ years ago. I never went anywhere else, as he is always the most professional and helpful salesperson who gets me what I need with the BEST deals! I thought during the holiday week I would really have no time to fit in getting a new car but it had to be done. Chris and Lori really went the extra mile for us and got us exactly what we needed, when we needed it, at the price we wanted to pay with no hidden costs and I was still able to get all my holiday shopping done without a problem. I would recommend anyone to Chris and Lori at White Plains Honda, as there is no better than them!!!

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glefer

28 de dic. de 2015

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The best purchasing experience I've ever had leasing a car!!!This is the 4th Honda Pilot I have leased over the years and I have to say that my Sales Consultant Wilby Pena and Sales Manager Chris Paranzino at White Plains Honda were very professional and work with me to make a fabulous deal. I was driving away in a new 2016 Pilot on a Sunday within the hour. Chris listened to what I wanted to pay and did everything he possible could to meet my needs and make the deal.

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Rachel Dorsey

27 de dic. de 2015

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Fantastic experience. Very professional and personable. Very through and helpful in every way. Thank you to Robert and Shun!!

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Antonio Baerga

27 de dic. de 2015

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Professional workers. They were patient with us and we were patient with them. Sandy did her best to give us the right vehicle for our family. Chris was very helpful as well. Shun did great with showing us the features of the car. She was the first one that ever did That from all the cars we bought. But very great experience! I would definitely recommend this dealership.

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Lexi2

26 de dic. de 2015

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I just want to say as a female it's very difficult to get the knowledge and respect when trying to purchase a car. Well my mom and I have been going to Christopher M. Parazino treats my mother and I like we are part of his family. We followed him from new rochelle to white plains. He's knowledge extremely patient and always gets us the best deal he possibly can. I wish everyone would go see him because he's just an all around nice guy. Everyone in the show room has a smile on and asks if we have been helped, need a chair or something to drink. We worked with Robert Whitchett who was so kind and explained everything to us. Please visit Robert for any sales or leasing questions and Chris Parazino who is the sales manager. I send everyone to these guys and I know he will treat you like he treats my mom and I.

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Bart

26 de dic. de 2015

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It was a very good experience. Very accommodating. Time process was a bit slow but not a big deal. Marland was a very nice salesperson. Shun was the greatest for showing me the features of my first new Honda. Thank you so much.

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Alvin

20 de dic. de 2015

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Everyone I met went up and above to try to understand me and worked hard to help me transition into the Honda family.

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ADM

20 de dic. de 2015

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I received excellent attention and assistance from both Sales Consultant Jeremy Gonzales and Sales Manager Chris Paranzino. They answered all my questions and worked closely with me to get the best price possible. Phone communication was easy and the overall buying experience was smooth and satisfying. Thanks guys and Happy Holidays.

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Susan

16 de dic. de 2015

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It was quick. I needed a car in a hurry, and the team got me what I needed when I needed it, at a price I could afford. Chris Gizzo and Alexis (finance dept.) were amazing. Chris Paranzino facilitated everything.

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Danamarie2

14 de dic. de 2015

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I received help from both Chris Paranzino and Chris Gizzo and both were an absolute pleasure to deal with! Chris Paranzino was a huge help when I visited Honda of New Rochelle so when I found out he switched locations, I had to as well! He is amazing at what he does and definitely knows how to make people feel comfortable during such an exciting and stressful time (well for an anxious person like myself!) Both men are extremely friendly and genuine. They really made it easy for me to drive off the lot in the car I hoped for. if you are looking for quality service, White Plains Honda is where it's at!

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John McCullough

12 de dic. de 2015

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Great experience with all the contacts, Tatiana, and Yesenia we will tell all our friends.....

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Sweetheart14312

9 de dic. de 2015

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Chris Paranzino helped us with our new 2016 Honda Pilot and he is wonderful. We purchased a 2013 Honda CR-V years ago and we went back to him bc he is a great salesperson. Easy to talk to and a friend of the family. I went to school with him and we stayed in touch. Will continue to do business with him!! Great guy!!

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Renee

9 de dic. de 2015

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Chris Gizzo is our sales person what a sweetheart Would recommend him. Along with the Yesenia the tech girl. She explained every option. Both are very patient. Love these two!!!!

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Christine Novello

7 de dic. de 2015

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Oh my gosh, what a pleasure. I never thought I would EVER say that about a car buying experience, but indeed, purchasing a car at White Plains Honda was straightforward and as easy as it gets. Chris Paranzino is one of the best sales managers you could ever meet. We worked with him a year ago when he was "simply" one of the top sales people at New Rochelle Honda. We were so impressed that, when my stepdaughter was ready to buy her first new car, we went out of our way to find Chris and work with him again. In his new role as the manager here at White Plains Honda, Chris continues to personify excellence in Customer Service. He and sales consultant Lori Russo went above and beyond the call of duty to make us, and my stepdaughter, feel great about the purchase. The prices were fair, the dealings were direct and honest. How often can you say that about a car purchasing process?Well I can say it for EVERY car purchase I have made with Chris Paranzino. And you will too if you go to White Plains Honda.

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sony225

6 de dic. de 2015

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Thanks To Donna who is always there and always helpful makes my experience in getting a car so much better... Donna is always attentive to my needs making sure everything is runs smoothly, you will always get one on one service with her. Go see Donna Lozinsky.........

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Nelly

6 de dic. de 2015

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You have the greatest employees that I have ever encountered. They are very friendly and attentive. The waiting area is also very comfortable and bright.

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M. Hernandez

5 de dic. de 2015

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I enjoyed purchasing a car from white plains honda. The finance and sales staff have excellent communication and customer service. They ensured we received our SUV the same day. It was the best experience at any dealership. Great team to work with.

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DennisS

3 de dic. de 2015

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I've been dealing w Chris Paranzino for the past 12 yrs. followed him from Honda of NR to Honda of WP. Would not go to any one else. Has always done the right thing in every transaction deal. Trust him and would recommend him to any and everybody.

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Jessica T

2 de dic. de 2015

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Chris is a great guy. He's professional and helpful. I've been with Honda for the past 10 cars and my family and I are believers. Yesenia went over the technology of the car and I would've felt lost without here. I would recommend white plains Honda and My mom will be here soon. Chris' mom bakes for The dealership.

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crc1052

1 de dic. de 2015

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A great big Thank You to Chris Paranzino for getting me into my new CR-V! Chris was the salesman who set me up with my very first Honda (at another dealership) many years ago and because of his knowledge, honesty and professionalism, we just closed the deal on my 4th lease. I followed him from his previous dealership and was happy that I did. He has always taken care of me (and a few friends and family) and never disappoints. He and and the rest of his team, Thomas Savone and Robinson Reynoso made sure I had everything I needed from start to finish, from a warm cup of coffee on a cold, rainy day to step by step instructions on every feature in my new car, and follow-up phone calls just to make sure I didn't have further questions. Great job guys!! You have a customer for life!

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Nora

27 de nov. de 2015

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I was able to get the car I wanted. They did everything in a nice way to give me my car cleaned, and ready to go. They explained all the functions of the car to me so that I would not have any trouble later.

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LisaM

24 de nov. de 2015

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My husband knew Chris Paranzino for many years as a childhood friend and introduced me to him many years ago at Honda of New Rochelle to shop for a car. Since then I would go to him every time when we need a new car. He worked with me in coming up with good prices and even help me out with maintenance. I was sad to hear when I heard he left New Rochelle because it was down the block from me, but was happy to hear he became a sales manager in White Plains. When I went to White Plains for the first time Chris introduced me to Sandy Vargas a sales consultant who I also had a great experience with. She came in on her day off to make sure everything went smoothly in coming home with my car that day. I will continue to go to Honda of White Plains knowing Chris and Sandy are there.

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Jodi

24 de nov. de 2015

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Anthony was great. He pointed out what the maintenance codes were and that if any additional repair was needed that he would let me know prior. Wait time was less than one hour and Anthony let me know that the car actually needed less than was previously discussed. I appreciate working with a service facility that demonstrates honesty and integrity.

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Almaz

23 de nov. de 2015

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Starting from the reception area up to the end, the service personnel are very friendly and were helpful. I am very happy! Thank you.

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jmalangone

15 de nov. de 2015

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I had a great experience at this dealership. Fast service, excellent price. No back and forth. Told them what I want and I got it. Could not have gotten better help. Been to a couple of Honda dealerships and this is by far the best. Chris and Lori went above and beyond for me. I really appreciate all they did for me.

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Patrick Pregiato

15 de nov. de 2015

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I have been leasing cars since 1990 and I have to say this was the best experience I have ever had. I came to see Chris Paranzino - Sales Manager because he was highly recommended by a friend. I only intended to begin shopping but left the same day with a new car! My sales person, Donna Ann Lozinsky, could not have made the the entire process easier. I was very impressed by her knowledge of the model I wanted and she never tried to sell me something I didn't want. I will, of course, be recommending White Plains Honda to friends and family.

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Sung

15 de nov. de 2015

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Mr. Anthony Valentine was courteous when I first walked into the service room and receptive with the battery issues I had. He proceeded to document the instructions promptly and Honda resolved my battery failure to my satisfaction. Mr. Valentine kept me posted of the progress while I was waiting in the room, which was quite refreshing. I would like to thank you, Honda, for my pleasant experience and you're very fortunate to have Mr. Anthony Valentine, as your valued employee. As an old adage goes, "employee represents the company", and I'll certainly come back for future service due to my experience today with Mr. Valentine.

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Ralph

12 de nov. de 2015

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I returned a Honda Pilot lease and leased a 2016 Pilot. Chris Gizzo helped me have a smooth transaction from the second I walked in. He was courteous and thorough in explaining the paperwork and going over the vehicle. I will recommend Chris Gizzo and White Plains Honda.

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Coachg12

10 de nov. de 2015

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Salesman was very helpful to get me the best price I felt I could get for my new Honda Accord hybrid. Jeremy the consultant also came in on his day off just to help make the deal happen and get my new car ready for me. Couldn't feel any more appreciated.

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Anne-Julia

10 de nov. de 2015

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The salesperson Brian was very helpful to me in choosing a good used Honda Civic. Everything went smoothly and I'm happy with my purchase.

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MM

8 de nov. de 2015

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Lori Russo helped us with ease and extreme detail the purchase. Chris Paranzino provided all the financial support available without asking. This is a well run dealership offering customer service standards second to none. An above and beyond experience without a doubt. Will be back to another vehicle in 6 months

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Lyric Lincoln

7 de nov. de 2015

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Chris Paranzino, Katherine Lajud and Jonathan Rios were truly amazing salespeople. Thorough, kind and willing to go above and beyond. I would recommend this dealership and staff to anyone looking for a new car or a trade in!!

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Highly recommend white plains honda

5 de nov. de 2015

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Wilby treated me like family. He gave me a great deal -- it was hard to say no! Customer service was AWESOME ! Will highly recommend them to everyone!!!

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Helen

4 de nov. de 2015

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They don't push me into doing anything I don't want or need. And the person I delt with was Anthony he's great there.

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RobRoss

2 de nov. de 2015

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My wife and I had gone in knowing we wanted to lease a honda civic, we just did not know where we would end up getting it from. Wilby was our sales consultant, and understood exactly what we were looking for and what we wanted to pay. After some time negotiating, he was able to shake our hand, give us everything we asked for, and we walked out with a brand new honda civic. Wilby was very professional, and everyone we had contact with was as well. Car buying can be a difficult experience, and for stepping foot into White Plains Honda for the first time, it will be worth returning for any future car investment needs. Wilby even called today, just to make sure that after having the car for a full day, that we were satisfied with the vehicle and the experience. Never had a salesman call for a follow up after buying or leasing any previous vehicles. Also, Gustavo Rengifo was the one who sat us down for the financing part, and he was very informative, and a pleasant to work with. Thank you White Plains Honda, and Wilby Pena for your service.

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Olga V

1 de nov. de 2015

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Last week my wife and I came to the White Plaines Honda to change our 2010 care to a new car. The previous car was bought here and we were inclined to do the same. Donna Ann Lozinsky guided us through all available options with all financial and tactical details. She helped to make a right choice. Her attitude was so human, she was so friendly, she did not put any pressure. Moreover, she worked with us long hours after 8 pm. And everything was done perfect. When we picked up the car, my radio channels were already preset!!!Thank you Donna!!!

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Brendan m

31 de oct. de 2015

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Fantastic experience! From the beginning when Chris the sales manager grabbed us and introduced us to Robert our leasing consultant there was not one hiccup. He answered every question we had and was clear and concise with the sales process. I will definitely be back to lease another Honda In a few years!

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James

29 de oct. de 2015

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Meet with very friendly staff, they take the car in right away. The service consultant is very nice, didn't push for extra service. When service is finished, he called immediately to let me know the car is ready for picking up.

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Karin

28 de oct. de 2015

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Excellent service, rep clearly spells out costs, rep I always go to -- Anthony Valentine -- is a fantastic rep. Always courteous, friendly, excellent at providing me details about what service I could/should get, but doesn't pressure me if I decide not to go with that service at that time.

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Emilia DiCarlo

27 de oct. de 2015

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Last Friday I Emilia DiCarlo leased a Honda 2015Civic LX from the White Plains Dealership. The manager was Chris Paranzino. He was wonderful! He is a professional and courteous. Dealing with him was pleasant. I have already recommended some friends to the White Plains Dealership because of Chris. My salesperson Sandy Vargas was a pleasure. She also was courteous and professional . I have also recommended Ms. Vargas to my friends. Thank you. Emilia DiCarlo

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Lisa

26 de oct. de 2015

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I was not expecting it to be as easy as it was. Everyone was very helpful and they all got things done fast. I was able to drive off with my car the same day.

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Paula J

24 de oct. de 2015

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Short wait time, kept me updated during my visit on issues with my vehicles and options were provided on how they could fix the problem.

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pilottp

20 de oct. de 2015

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I leased a new Pilot and the sales order was written with 12000 miles / year for the agreed upon price. However, lease contract had a pre-printed clause with 10000 miles / year in fine print. You would easily miss this because all other numbers are filled in a field, except mileage. When you ask about miles, they point to the sales order and expect you to sign the contract.

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Anthony

18 de oct. de 2015

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I had to have body work done due to a fender bender. My whole front bumper had to be replaced. The car was completed very quickly. Brought the car in Monday & got it back Friday. Steve from Honda was very friendly & helpful and A & A Auto Body did great Repair work. Leticia the manager from A & A Auto Body was very friendly and on top of the work. I am very happy to have my Civic back!

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Frank915

17 de oct. de 2015

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Donna has been helping us with our Honda vehicles for over 5 years, as my wife has had several Honda Accords. Last month I finally joined the "Honda family" when I purchased a CRV. Donna was knowledgeable and outgoing, and kept me informed throughout the entire process. I constantly received calls from Donna with updates about prices and car availability. She also called after I purchased to check-in and see if I had any questions. Most importantly, I felt comfortable working with her. I would highly recommend visiting Donna at White Plains Honda if you are looking for a simple, fun, and straightforward car buying experience. P.S. When I picked up the car, my radio channels were already preset!!!

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Monica

15 de oct. de 2015

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Fast and excellent service by all staff members. They worked amazingly with my time & budget. I was given a variety of choices and accommodated throughout the entire process.

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JBell

12 de oct. de 2015

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Lori was fantastic! Will recommend her to everyone

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Martha

10 de oct. de 2015

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Everyone was so professional and friendly I especially want to say my salesman Brian and financial advisor Victor was so helpful.

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rainbowmike

8 de oct. de 2015

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went in to buy the new 2016 Honda hrv, donna was wonderful in describing the car, showing me all of the options, and then placing my order. was told that it would be 3-10 weeks to wait to find my car, however donna was able to perform a miracle and find my car in just a few days. I then made an appointment to pickup. I am loving my new Metallic Gray HRV. The delivery coordinator Will was very informative and explained everything to me as well.

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Barb muller

6 de oct. de 2015

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Great service , friendly people. Sandy Vargas was very nice

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Lorraine Hammond

5 de oct. de 2015

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Lori was very good, polite, knowledge laid back -- will return to buy again

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Mike Carroll

3 de oct. de 2015

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Sandy was very helpful and thorough. I'm very satisfied.

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Michael

3 de oct. de 2015

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Professionalism I showed Bob some of the cars I had seen on line and he reviewed them with me, with some other information.

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Sharon

1 de oct. de 2015

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Kind & courteous employees. Fast service. Never try to sell me something that I don't need. Clean & comfortable waiting room

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Michael

30 de sep. de 2015

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The service rep was kind, considerate and informative. She kept updating me on status of car and respectful of my time.

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Valerie1014

25 de sep. de 2015

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A breath of fresh air! The new management team at White Plains Honda was knowledgeable, transparent, and went beyond the norm to foster a collaborative relationship. Even the typically dreaded financial person was forthcoming and made me feel at ease. Now I not only love my Honda, but enjoy the buying experience as well. Check it out, you'll be glad you did.

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Judith

24 de sep. de 2015

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The speed in which the transaction was done - from beginning to end it went quickly and smoothly. This dealership has improved 100% since the last time I was there.

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Jacole mills

23 de sep. de 2015

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Lori was awesome. She cut to the chase, informative and extremely efficient. Super helpful and I would definitely recommend.

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pilot15

22 de sep. de 2015

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We bought a used certified Pilot. Bob was good. He answered all our questions and concerns about the car. He is very knowledgeable and very patient with us.He assist us in every way he can. He showed us the car we were really interested in. Let us test drive the car.

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Fitness

20 de sep. de 2015

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Brian was great and very patient during this process. I really ready to buy another car but felt comfortable about the deal. I would recommend my friend and family to purchase a from this dealership.

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Nekia

19 de sep. de 2015

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I was looking for a car that would satisfy my families needs. I visited many Honda dealers throughout the tri-state area looking for the perfect car in the perfect deal. Once I went into White Plains Honda they made sure that I was very satisfied. there were somecosmetic imperfections on the car and the staff at White Plains Honda are continuing to help me to make sure that my new car is brand new physical repair.

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Smith

18 de sep. de 2015

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Walk in and waited 15 mins to be attended and the reason was cause I wank in to two sales rep and ask Katherine lajud to help me, the hole time she was on her cell phone... Felt that was rude beside her attitude I guess cause I interrupt her conversation, but in the end after I spend there 2 hours the car that I was looking for wasn't there, I was so upset cause I was looking forward of getting my new car for school, I regret walking to this dealer and I don't recommend to everyone

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Mark

14 de sep. de 2015

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I recently leased my third car from White Plains Honda. I've always received great service form the sales and finance teams. I was also able to do a lot of the paperwork beforehand which significantly shortened the time to deliver the car. Donna Lozinsky was terrific an helped me get the car I wanted.

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Melissa

9 de sep. de 2015

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Tatiana was informative and knowledgeable with all of the information at hand. She worked well with me and I recommend my friends and family 100%.

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Gunther

8 de sep. de 2015

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When I arrived at the dealership I was approached by a very friendly and professional gentleman by the name of Thomas Savone. He showed me a few vehicles and explained some features I would have with certain models. Then we met with Finance Mgr Will Mendoza who educated me on the wheel and tire protection, 100,000 7 year full bumper to bumper warranty, and tons of other very informative protection plans for my soon to be vehicle. I must say I was most satisfied with the General Sales Mgr Jamie Buchbinder and his understanding of my wants to seal the deal.The three of them made a fantastic team.

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Fredo

2 de sep. de 2015

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Great sales people( Mr. Mancini ), not pushy , did a good test run with the car ,answer all my questions and Victor the financial guru worked to get me a grate deal ,could not thank him enough. Going to White Plains Honda was ans easy decision,the service I received reassure me of that I made the right choice..Thank You again

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Maria S

2 de sep. de 2015

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Gustavo was informative and great and his office was warm. I'm glad I chose to work wth wilby. Thank you so much to everyone that helped me out.

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Tonel1

1 de sep. de 2015

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Brian and the team were amazing!!! Thank you all so much!!! I would recommend this team to everyone! Proud owner of a Lexus RX300!!! THANK YOU!

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Bob & Trish

31 de ago. de 2015

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If you are thinking of leasing a Honda go to White Plains Honda and ask for Donna! Donna has been at White Plains Honda for more than 12 years and knows her stuff! She is very knowledgeable about all of the cars and great at finding out what would work best for you. And if efficiency and timeliness are important to you-than Donna is definitely the Salesperson to see. Donna is very prompt and had all the paperwork ready for us when we walked in the door. I have never been in and out of a dealership any quicker and we leased two cars at the same time! We are going back in a couple of months when our daughter's lease is up even though we leased it from somewhere else. Gus (the finance manager) has also been there for a long time and is just as efficient and does his best to get the best deal for you and your situation. With both of them working for you, you would be hard pressed to be able to get a better deal while having a pleasurable experience at the same time!

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May

30 de ago. de 2015

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I really like Sue because she is always friendly and polite, listens to my service requests, answers all my questions, and most of all approachable. She is the reason I come back plus the good work the technicians do for my aging 11 year old car. I think regular quality Honda service for my car has kept it in great condition.

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Karenbonilla

29 de ago. de 2015

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I went to this dealership with little hope of walking out with my car, after katherine fighting for a week i finally got my car. I couldnt be any happier !!!! I HONESTLY RECOMMEND THIS DEALER TO EVERYONE!!

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Mike

28 de ago. de 2015

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Like most everyone, I detest the car buying process and my guard is up when I walk into a dealership. After calling around and visiting a few dealers, I bought my second certified pre-owned CR-V from White Plains Honda. Salesperson Brian Vasquez. was really good to work with. Very nice guy, low key and not pushy in the least. He was straightforward with what the dealership could and could not do, and I felt comfortable with him after a short while. Was glad I was sent to him when I came in. Kaity in the internet sales department was the reason I came in in the first place, after she quickly ran down the available CR-Vs for me over the phone, and took pictures of Carfax reports and texted me them from her personal phone (for the recent cars they got in that did not have a Carfax listed on the website). She was very pleasant. Jerzy, manager, was fine to work with, as well. Sturdy on the price, but that's his job, and he didn't do it in an unpleasant way. Feel I got a good deal. If you go in, ask for Brian.

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Joel

28 de ago. de 2015

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Courteous and friendly people. got the job done within a reasonable time frame considering how busy the service center was that day

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Gina

28 de ago. de 2015

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I went In for an oil change. The service person was very Friendly, very prompt and my car was ready early.

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Jeannete

27 de ago. de 2015

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The service dept is fantastic. The sales dept/ dealership is horrible I will never buy from WP Honda again. I didnt leave Honda completely I just went to another dealership

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tyshawnya

26 de ago. de 2015

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I went to White Plains Honda to refinance my current Honda and ended up Financing a newer model Paul, Gustavo and Jamie ALL did a fantastic job with getting me the right car for my budget. They are a wonderful crew. Very patient, accommodating and friendly.....I would recommend this dealer to all my friends... Thank you for all your help!!!

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Giggles

26 de ago. de 2015

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I enjoyed working with Andre, Jamie and Wilbert in purchasing my used vehicle. They made the process easy and remained professional at all times. When I was reconsidering my purchase, this team assisted me with feeling at ease. There is nothing negative that I could say about this team that assisted me. If I were to need a vehicle in the future, this team would be the one to work with and I was impressed. I am not an easy customer to deal with and it was no problem with them. Thank you for your assistance and professionalism. The person I did have a difficult time with was the used car dealership manager Jerzey. He starts off pleasant and professional and his demeanor changes when you do not move quickly enough to purchase the vehicle. I felt that he was pushy and unprofessional. He made a comment that he would just give the vehicle to a young kid that was interest, which was unprofessional.

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Paulino

26 de ago. de 2015

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Katherine was awesome. She was informative and helped me out a lot. I was already going to go to another dealership but her customer service made me stay. I'm happy to be going out with a new 2016 pilot! Thank you to everyone that helped. I'm very happy!!

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Roberto

26 de ago. de 2015

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I needed a oil change my service dept in NJ has in the last two times let me down with unnessary upsales and requesting appoinments and then cancelling even if it states oil change no appointment needed at this dealership you took me in with open arms

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Allan

26 de ago. de 2015

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The first Honda Service mechanic could not resolve the problem. My Service Advisor Sue Falisi turned the problem to an "A" Technician who resolved the problem.

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mmw

24 de ago. de 2015

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Bob was very helpful and I plan to send my friends to him. At the end he even set up my blue tooth for me after I told him I had no idea how that would work. Very considerate and I appreciated that he never pressured me. Victor explained everything very clearly and was very helpful and pleasant.

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Hermrod

22 de ago. de 2015

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I just went to the dealership just to look around . But when Ms Lajud approach me and had me test drive the car and told me all the features in the car, i knew right away that i wanted to lease the car with the option to buy.

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Balazs

20 de ago. de 2015

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Brian the salesperson was very helpful. They were able to manage my requests and were opened to my wishes. Car was exactly the same as advertised. Thank you!

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gilles

20 de ago. de 2015

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Donna was amazing and spot on. she is the best sales person i have dealt with ; everyone at Honda White Plains was courteous and the training on the new car was also extremely well organized.this is my 2nd car i get from Honda White Plains and you have earned my business for years to come!Thanks you!

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billy

19 de ago. de 2015

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awesome staff, pricey lease but hopefully i can adjsut this in the future. my wife really wanted th ehonda pilot 2016 so as a ny man i did what i had to do and make his wife happy

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Csor8860

15 de ago. de 2015

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About 2 years ago, I had visited White Plains Honda thinking of replacing my 1999 Toyota, at the time, I wasn't completely sure if I was ready to purchase a new or a used car. Go forward two years to 2015 -- after many months of research on buying a car (If you haven't started, THERE IS A LOT OUT THERE in the internet, you will feel overwhelmed, but happy you're a more informed consumer). After visiting about 3 showrooms in the NY and NJ area, I was not happy either with the service or the price. My spouse and I realized this time we could visit White Plains Honda, and we are so happy we did! Within less than a week, I was able to trade in my old car for a 2012 Honda Accord. We could not be more happy with our car, or with the price. Everyone is friendly, courteous, willing to help. I'll admit I was a little impatient, I wanted to get the car on a Saturday after visiting the showroom on a Thursday, I almost pulled out! My sales associate, Bob, remained in constant communication with me about the status of the car, what they needed from me, etc. The White Plains Honda team definitely stepped it up, worked together, and now I have my new "whip" (a very nice car). I love my car, and if I ever need to finance or purchase a new or used car, White Plains Honda will definitely be my go-to place!!! Convenient location, a lot of space, and places to eat or walk around while you're waiting :-)

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Ellen Tarpey

11 de ago. de 2015

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Anthony who I dealt with, was wonderful as usual, but you were so short handed that there was no toilet paper or paper towels. Nothing was done when I complained because there was no one to take care of it. I was on line for a half hour just to get inside. My wait for my car to be completed was 5 hours instead of two, that I was told. Yes, they found that I needed back breaks, but that should not take 3 more hours. There was no shuttle service, so I had to sit and wait. The man in the car behind me was still waiting, like me for an oil change and a new key, 5 hours. This was totally unacceptable. The only good parts of my day were Anthony's manner and the eventual repairs. Please do something about the shortage of help and the shuttle service. Hire more people. I have been dealing White Plains Honda for many years and have always found everything exceptional especially Anthony.

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Katherine

11 de ago. de 2015

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They made it really easy and enjoyable buying new car. They helped sort out all my stuff and were very friendly

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hcrs24779

7 de ago. de 2015

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Bob Mancini is customer service driven. He answered all my questions and was not pushy at all to purchase a car. He is very patient and helpful and I purchased car based on his quality of service as well as the quality of the car. I will recommend him to all of my friends and family. Plus I was able to get a good amount for my trade as opposed to other dealerships that did not.Great job Bob and White Plains Honda.

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Miguel

6 de ago. de 2015

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The sales staff were extremely knowledgable and helped answer all my questions. Tom made me feel comfortable and confident in my purchase.

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Vinny

4 de ago. de 2015

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Anthony Valentino set up the service appointment and my car was ready when promised. All questions were answered and I was reminded about my next appointment.

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Rohan Fernandes

31 de jul. de 2015

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PLEASE AVOID THIS DEALERSHIP.............I bought new Pilot 2016 2 days ago onJuly 29th 2016, ever since then, i m sitting at the dealership for hours. Starting from car buying experience, which was ok but after that, everything went wrong. I can write 3 pages on bad experience for each day.All Honda lovers please avoid to go to this dealership. If u make the mistake and still buy the car from them,i beg u not to install any accessories, coz i guarantee that you will ripped off. Even if u ignore this and still install an accessory, please, please, please double check the product, again i guaratee it will be expensive from any other dealer and not what u wanted or asked for. Finally if u do all the above mistakes, please dont get your car serviced over there.Ignoring all the bad things that happened with the car buying process and the contract of financing, i'll share the experience with the readers of July 31st 2016.I purchased running boards from them, which was suppose to be illuminated. It was not only the wrong one but, i was charged $400 over. Still i went to the dealership to request the change and still pay the difference. Here's the response after finding out that i was right, from the Manager.The manager wanted me to $500 for the replacement, because their service department is Union and the delaership cannot do anything bout it. I want to write more, but hopefully the messaqge is clear..........................DONT GO TO THIS PLACE AND GET FRUSTRATED. Thanks. Aisha/ Rohan.

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Judy

30 de jul. de 2015

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Relatively small repair (a recall in fact) was done in reasonable time considering the large number of people needing service.

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distadio56

26 de jul. de 2015

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stay away don't trade in your car there horibble for your trade good luck not honest walked out the show room asap my car was in tip top shape

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Carolyn

22 de jul. de 2015

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The staff was very helpful, and took me right away and provided the oil change within one hour. This occurred during my lunch hour. I appreciated their efficiency and professionalism. Ryan was very helpful

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Marsha

16 de jul. de 2015

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I was taken on time. The service person was friendly and helpful. The waiting lounge was very pleasant. I was there for a long time, but the coffee and cookies helped.

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Annmarie

15 de jul. de 2015

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bought an excellent car - great deal - great condition - low miles-would go back to white plains honda again!

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Bob

15 de jul. de 2015

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i asked a lot of questions and they were answered smartly and with the service to me in mind. Not to make a quick sale.

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JG0831

14 de jul. de 2015

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Entire staff was very courteous. Our salesperson was polite, knowledgeable and took the time to really help us out by answering our questions, showing us all of the relevant features of the vehicle, etc. He also was nice enough to notify our insurance company of the transaction, which saved us a step. The dealership also gave us a very fair trade-in value for our 2002 Accord despite it having just been in an accident.

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PilotFam

13 de jul. de 2015

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If you love spending your day waiting for an oil change, definitely come to White Plains Honda service. Had an early morning appointment, over two hours later, they hadn't even started. And the person at the desk giggled and said she had skipped us. I'm not sure what was so amusing. I brought my two children with me because this was supposed to be quick, but this was very unprofessional. I should not be waiting three hours for a simple oil change.

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Susan

11 de jul. de 2015

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Set appointment time to come in, quick check in, courteous staff, Anthony always explains everything, nice waiting room with internet access, TV

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Pamala

7 de jul. de 2015

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OMG... Karen was EXCELLENT!!! She was patient, kind and very courteous!!! It was one of the BEST experiences I have had in a long time!!! Thank you Karen Casado!!! Job Excellently Done!!! Can you give her a raise and a day off!!! You need more people like her in the world!!

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Robert

7 de jul. de 2015

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Everyone in the sales department was very friendly and helpful with all my concerns. I'm very happy with the used Pilot I purchased.

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Mark

7 de jul. de 2015

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Easy to get in and be helped. Nice, updated and clean waiting area. Friendly staff. Thank you Honda White Plains!

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Kimbery

6 de jul. de 2015

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I like that the service associate looked at my coupons and figured out which way was the best price for the service.

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nordia

4 de jul. de 2015

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Great service great service great service. The sales manager worked with me. He was willing to change the car to make sure am fully satisfied

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ACS24

4 de jul. de 2015

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White Plains Honda was extremely conscientious about making me happy and working out a deal for buying back my 2013 Honda Accord and selling me a 2015 Honda Accord. They were always very courteous and extremely friendly and pleasant. No complaints except at times, I found myself waiting a bit longer than I felt necessary. Otherwise, they were excellent.

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Rogerthat

3 de jul. de 2015

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I brought my 2002 Accord in to have the drivers side airbag replaced under warranty, I dropped the car off at 7am with the expectation that I would pick it up at 5pm. They called me to ask if I could leave the car overnight so they could work on it the next day. No problem, I had access to another car.The following night I arrive at 5pm to pick up the car, they are still working on it. I wait for an hour, then drive it home. 2 days later on a trip to RI, I realize the cruise control buttons on the steering wheel no longer work. I call up service, and Anthony (I believe) is like Oh no, we didnt do that. Youll have to pay to have us to diagnose the problem. Bye WP Honda, Ive traded my Accord in for a Ford Fusion.

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Carmela

3 de jul. de 2015

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I have never had a more pleasant experience when purchasing a car. This is my 12th new vehicle, (5 Honda Pilots including this 2015 Pilot Touring) & I would recommend Ivan Rados, Kurt, Noreen & Jaime to anyone who cares enough to listen. Was worth the 1-1/2 hour drive. Would do this all over again. Also, I have never seen more well dressed, professional looking Sales Persons as this dealership.

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Chaitanya

28 de jun. de 2015

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Did a deal within 15 minutes after the test drive... The deal price was the best in 100 mile radius.. ..pleasant to work with.. Overall a great experience!

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Carmela221

27 de jun. de 2015

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After calling every dealership in NY, NJ, PA, CT, MD & FL I was on my way to Tennessee to purchase a 2015 Honda Pilot Touring with 12 miles on it. The day before I was set to leave on my 650 mile road trip, I received a followup call from White Plains Honda telling me that they had a brand new 2015 Touring in the color I wanted with 11 miles on it. Needless to say that night I was on my way to White Plains where I purchased my Pilot. They were amazing!!! Thanks Ivan, Noreen, Jaime & Kurt.

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Nancy

26 de jun. de 2015

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Quick evaluation of what was needed. My concerns were heard and checked out. Always have had a great experience when I bring my car in.

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Peter

26 de jun. de 2015

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Great customer service process: from making an appointment through check-in, waiting (in a comfortable and functional area!) and check-out.

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Glengrey243

24 de jun. de 2015

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Sandy was a knowledgeable and friendly salesperson. She provided a smooth and professional environment which was especially helpful when I switched from my intended purchase of a Civic to an Accord.

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Sarin

23 de jun. de 2015

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My recent experience has been good with White Plains Honda. The service was timely and the service representative was courteous.

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Reddington

22 de jun. de 2015

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Everyone there went out of his/her way to obtain the car I wanted. Alberto Rodriguez kept me up to date on his endeavors and I ultimately wound up with my perfect new RED HR-V EX.

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Stacey

21 de jun. de 2015

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Kathleen is always professional, helpful, courteous and always gets my car finished quickly and accurately!! It's the only place I will have any service done on my vehicle.

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yonkers09

20 de jun. de 2015

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Alberto Mejia and Bob Mancini really took care of me! The minute I walked in Bob greeted me and assisted with all my questions and concerns. Alberto finalized the deal and put me in a great car! The customer service here is outstanding! Both representatives are excellent in what they do and would reccomend them to anyone interested in purchasing a new car !

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Denise

20 de jun. de 2015

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For years WP Honda has been keeping my 2003 Honda Accord running smoothly. I get just as much courtesy and prompt attention as someone with a brand new car. Anthony Valentine is always reliable and provides clear explanations.

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postal13

18 de jun. de 2015

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Negotiations were quick and stress free. The sales agent was informative and respectful. The sales manager was receptive to my pricing request and the deal was consummated quickly.

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Edwin

18 de jun. de 2015

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Well, I called a bunch of times, and Noreen was so nice to me every single time. She was very helpful. Also, Felix the salesman was extremely helpful in outting in a car and was just as excited as I was.

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Ashley White

17 de jun. de 2015

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My experience at White Plains Honda was wonderful They made it easy to buy a car from them and made the process as smooth as possible. Everyone I worked with from start to finish was great.I will definitely go back to them for another car in the future!

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potterjkp

15 de jun. de 2015

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Donna Lozinsky put me in a new car for the third time. She is a delightful person to deal with. She knows her cars and she pays attention to every little detail. When I picked up my new car she already had the radio tuned to my favorite stations. There was never a feeling that I was being pushed into any decisions by an over aggressive sales pitch. I will go back to see her again when my lease is up for another car.I highly recommend this dealership and staff. Especially Donna.

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Giovanni

8 de jun. de 2015

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All service writers were eager to assist. Service was done in a timely professional manner. Very glad i came to honda of white plains

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Geo/ cyann

6 de jun. de 2015

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Great service writers. All eager to help and assist me.

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Tracey

5 de jun. de 2015

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The place is very clean, the staff very friendly and knowledgeable and they gave me a ride to work. I had a great experience.

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F.Claudio

3 de jun. de 2015

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I was introduced to Susan at another dealership once i found out she had moved to Honda i thought great i own a Honda as well.She understands my busy schedule & always assures me a minimal wait time & the promptest service.She is clearly the ONLY reason i now maintain service at your dealership....Thank you Susan!!

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Angela

3 de jun. de 2015

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I had my first oil change at White Plains Honda Service, the Service Rep that help me was Anthony he was nice and courteous

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Parisian4Ever

1 de jun. de 2015

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Weren't sure we should go to our local dealership due to a poor experience three years before which drove us to a different brand! Decided to try again; most of the sales-associates seem to be new faces. Warned our sales-associate, Mr. Alberto Rodriguez, that we did not want any last moment "surprises" and were looking for a bottom line figure that would include ALL the expenses including dealer's fee, sales tax, preparation, bank's fee.....Most important is that we didn't want to feel pressured with the typical: "if you buy it now...." and it did not happen. We ended getting the car we wanted in the color we wanted even though they didn't have one on the lot. Our sales-associate, Mr. Alberto Rodriguez, was very professional and the deal was completed as agreed with the car delivered on time. The experience was very positive. I would only recommend that less follow-up calls be given to the customers.

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Anthony

1 de jun. de 2015

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EVERYTHING ABOUT THE SERVICE OF MY VEHICLE AT WHITE PLAINS HONDA WAS EXCELLENT. GREAT SERVICE. IT IS THE BEST HONDA DEALERSHIP IN THE TRI-STATE AREA FOR SERVICE.

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Gilberto

31 de may. de 2015

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Everyone treated me very well, specially the sales guy Alberto Rodriguez. He helped me a lot through the whole process of me getting my car.

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ariesguy83

30 de may. de 2015

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Donna Ann Lozinsky is one of the best sales consultants in the dealership she is very kind and cares very much about her costumer's she made me feel so comfortable about go into my new accord I would highly recommend anyone who is looking to get into a honda to call the dealership and ask for Donna Ann Lozinsky!

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Ricky

30 de may. de 2015

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The process of purchasing the vehicle was went very quickly and smooth and my sales consultant was very helpful and knowledgeable at what she does

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Naomi

30 de may. de 2015

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My car is in excellent running order. The service manager, Anthony Valentine couldn't be more helpful and caring than he is. I know I can rely on his judgment.

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Michelle

29 de may. de 2015

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Ivan was a wonderful salesman. He went above & beyond to make sure I was satisfied. He made my first car experience a great one!

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Tushar

29 de may. de 2015

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The staff is always courteous. The service was very prompt. Though I did not have an appointment and they were short staffed, they took my car in and completed the tire rotation work prior to lunch.

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Rayna from acrosss the street

29 de may. de 2015

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I have always found Anthony easy to deal with, honest and professional. The repair was done well and delivered on time. When Anthony was not available, Sue was very helpful.

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Patrick

28 de may. de 2015

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I have been dealing with White Plains Honda for Two main reasons! They are, professionalism and Sales & leasing consultant Donna Lozinsky. I am a big fan of Honda vehicles for their reliability, fuel economy & Safety. I have been leasing Honda Civics through Donna since 2006! I always ask for her , because I know I will receive the upmost professionalism, truth and a human experience! She is and always has been the main reason that I keep coming back to White Plains Honda! Without Donna, there would be games, lies and an unfriendly experience! Thanks again Donna! Some people just go to work, Donna makes it worth going back! Patrick C.

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Ania12

28 de may. de 2015

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Went in to the dealer with the intent to look and compare prices and cars with Homda in Mount Kisco. As it turned out we left with exactly the year make and model I wanted. Sales person was very helpful

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Sara

27 de may. de 2015

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Your staff is always friendly, knowledgeable and helpful. They are also honest and respectful. You have a great group of employees.

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puqui

26 de may. de 2015

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Brian Vasquez and Alberto Mejia were the best!!! I got an amazing deal today!!!! Thank you guys you are the best. I will recomment all my friends and family; I dont think you can get a better deal than the one i got today

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gilberto1968

22 de may. de 2015

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Everyone was very nice and polite to my wife and I. The sales rep Alberto Rodriguez was great with us, and took very well care of us as well. All of our questions and concern were answer, I would recommend anyone to the Honda Dealers in White Plains New York.

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Donna

21 de may. de 2015

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They representative are all very custerious and friendly. And willing to answer any and all of my questions. And I would and have recommended my friends and family to go there when looking for a new car.

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Peter

19 de may. de 2015

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Everything was fantastic. The service was excellent. The agent inside was such a pleasure. She helped us immediately, she walked out to the car with us to review the things that needed to be inspected/fixed. I believe her name was Sue. What a doll!

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Naomi

16 de may. de 2015

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Sandy Vargas is both charming and efficient. She's knowledgeable and convincing without a trace of the usual car-salesman hard sell. it was a real pleasure to spend time at her desk as we discussed the transaction.

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Ronelle Honda Loyalty Customer

16 de may. de 2015

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I just purchase my 3rd new Honda Civici and i love this car. The dealership customer service is fantastic as well as the Service Department when i go in to have any work done. I've never had a problem with any of my cars. I am a true loyal Honda Brand owner.

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Diane

16 de may. de 2015

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Susan my service advisor was excellent. She was very polite, friendly and knew the brand. Definitely an asset to the company.

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Teru

15 de may. de 2015

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Sale Lady Donna is very helpful and very warm. After the sale she helped I had left E-Z pass tag to trace it until I got it back. Very good lady.

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Sandy

13 de may. de 2015

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It's always a pleasure having Sue take care of my car service needs. She is an exceptional representative for your company. She always make sure that I am satisfied and her customer service is phenomenal!! Great asset to your company...

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Aerdna1973

12 de may. de 2015

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Always a pleasure to walk in with any car need. The people at WP Honda have always being nice and patient with us. Love it!

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rsanchez230

11 de may. de 2015

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Welcoming atmosphere. Well run ,clean and me sales rep albert was excellent. I'm definitely going back for my second car and recommending this dealership to family and friends.

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LisaLisa

10 de may. de 2015

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Visited the pre-certified used car dealership in the beginning of April and I did not have a great experience. However, I have purchased from this dealership in the past so I came back to give them a second chance and I am so glad that I did. I was able to hook up with Ivan and he was absolutely, hands down, the BEST!!! He made my car buying experience an absolute pleasure and I would HIGHLY recommend him. Make sure you ask for him if you consider going to this dealership.

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maddisgram

9 de may. de 2015

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I called the customer service number to find out if my car was part of the airbag recall.The lady was so courteous and said someone would call back ; within a short time I did get a call back and I was given an appointment, at MY convenince, to have it replaced. A gentleman,Anthony, was so friendly, and so professional ; he even asked me what time I wanted it. While I was home, I got another call from Anthony saying they found issues with the car, the most serious being a major belt that was rotted.I asked him to have that fixed.When I got there, Anthony was wonderful. He showed me the new belt, explained what would have happened if it broke, and thanked me for using White Plains Honda. He was so nice and so thoughtful that on the bill, he even listed the minor issues that have to be addressed on it. I deeply appreciated all they did. This is an excellent dealership!!

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Rosibel

9 de may. de 2015

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The experience over all was great mr Jonathan rios our salesman and Mr Curt from the financial department were very helpful and provided great customer service.

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Makino

9 de may. de 2015

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I call dealers before I go to save time when I buy cars. So this time I called Whiteplains Honda and Samantha talked to me. I told her what offer I had from other dealer and asked can Whiteplains beat the price. I told her I don't want to waste my and their time so I will only come in if they can beat the price. She called me back later telling me that she talked to her boss Bill Kavner and he said Whiteplains Honda can give me a better price. I was sick and couphing a lot that day so I repeated that I am sick and I really don't want to waste time and if they can't beat the price it's OK but please let me know now. She still promised that they will beat the price. I went to the store and provided them with the best offer I got in writing and the result as you may already figured out: they told me they they can't do the price and I told them over the phone even though I brought in things in writing as they requested. so PLEASE DON'T WASTE YOUR TIME with Whiteplains Honda. What they say over the phone may not be trustworthy. I am writing this so people don't have to make the same mistake as me.

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Alan

7 de may. de 2015

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Anthony has been my service rep for many years and he is always honest. I came in with a noise that suddenly developed. He said it might be breaks which would have cost me big bucks. It was a pebble...and I paid nothing. Honest people make for good representatives.

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The_ man

7 de may. de 2015

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I been dealing with Donna lozinsky for the past 8 years and because of honesty straight forward truth I contune to deal white plains Honda

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Yeagerland

4 de may. de 2015

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Went in on a quiet weekday at noon with my research and Truecar.com price. Received great service, fast, informative and professional interaction with my salesman led to me purchasing a CR-V on the spot at what I know was a competitive price. Drove away in my new car by 2:30 pm same day. Could not be more satisfied.

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Nathalie Guzman

30 de abr. de 2015

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Thank you Sandy, Kurt and general manager! I was able to lease my first car thanks to them! They made everything possible and easy for me to get exactly what I wanted. Thanks to them I am a highly satisfied Honda customer that received excellent customer service experience. Everyone that works in this dealership is very nice and professional. I recommend them hands down this has to be the best Honda dealership I've been to!!

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Joviana

29 de abr. de 2015

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Everything. Great service all around. Always a pleasure to go there. The employees are friendly, they know their work to ensure all your questions and/or concerns are answered. The mechanics know their stuff also.

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Ilene

29 de abr. de 2015

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Our salesperson, Donna, was excellent; ease of purchase & no pressure selling from the whole team. An EXCELLENT dealership & great pricing.

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Jodi

27 de abr. de 2015

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Sue (Service) was great. Wait time was not bad and she let me know that a service I planned to have was not in fact needed at the time. I was actually able to pay with cash...who doesn't love that!

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Laurence

26 de abr. de 2015

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The people were personable and friendly and the work was done in a reasonable time.I also appreciated the discount coupons that had been sent to me. Also, as I live in White Plains you are convenient for me.

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Ronald

24 de abr. de 2015

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Prompt, knowledgeable, courteous treatment. Our best experience in acquiring a car. The dealership experience was all one could hope for.

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Kelli

24 de abr. de 2015

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Donna at White Plains Honda was extrememly attentive and helpful. A few questions about my current situation turned into a new lease agreement and a new car that I was able to drive away with in a few hours. This was a great experience...didn't expect to be so pleased with a car dealership.

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Delia

23 de abr. de 2015

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It took a few hours. But everyone at the Dealer was nice and helpful through the whole process. They have great customer service.

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Robert

22 de abr. de 2015

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It was quick and I was able to have more time to do what needed to for the remainder of the day.

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Zion

22 de abr. de 2015

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Everything went well, the guy at the reception was very nice, courteous, professional and answered all my questions. There was an issue with sdditional service that I didn't expect but he explained the need and importance of the service that I didn't do on time 15,000 miles. I accepted the service and paid the additional charge.I was only disapponinted that the WiFi connection was not available but they explained that they are changing service provider.

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Ron86

22 de abr. de 2015

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From the moment we walked in on Saturday we were greeted and connected with a sales rep, Adelberto Rodriguez. He was courteous and informative and professional.Getting the car the same day was a big plus.Over all this was one of the best experiences we've ever had in acquiring a vehicle.

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smoothride

21 de abr. de 2015

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The best car buying experience ever. The sales person was professional, kind, straight forward, honest knowledgeable and empathic about my need to purchas a car. She considered my budget and need for a qulity vehicle. This sale lady advocated and acted as a master neigotiator with her manager and the business manager on my behalf. I am forever greatful to Donna, and I love my new Honda Civic EX.

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nicktheboss91

20 de abr. de 2015

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Makes sure you get what you want, not what others think you should get. Make your choice. Honda of white plains can do just what you want and need. They come highly recommended. Its your money. Jajajajaj

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Anne

18 de abr. de 2015

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I was greeted in a professional and friendly manner by employees specially Brian Vasques who took the time to answer any questions I had and give me additional information that could be helpful to me.

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mdisp127

18 de abr. de 2015

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It was a good experience, swift and smooth. The sales representative is courteous, is knowledgeable and worked with my needs. All in all is a worth one day visit, I got my new car, I love it.

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Metropj

17 de abr. de 2015

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Working with the people at Honda White Plains was hassle free! It was a very quick transaction! Went there to look and in less than 2 hours, we went home with a car. This is our first Pre-owned car and our first Honda! Hoping this car will not disappoint us so, we can have more Honda in the future!

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Anthony

16 de abr. de 2015

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I always feel confident when I bring my car in for service. I know the job will always be done right and they always use Honda parts. They check everything thoroughly and recommend if anything needs to be done. The staff in the service group are always friendly & knowledgeable. And the service is pretty quick. Quite a few times I would wait there for the service to be done. They have a nice lounge also.

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Tarrell "the Civic driving man" Self

12 de abr. de 2015

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Felix was absolutely great. He was polite, professional, in tune with the customers was and needs. He finished my sentences before i did so i knew i was in EXCELLENT hands.. i will definitely refer my friends and family to him. BY FAR, the best experience at a car dealership i have ever had. Thank you for hiring him because he was a GOD SENT.

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Allan

11 de abr. de 2015

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My Service Consultant, Susan Falisi, knew me and my car, was highly professional and courteous and always asked what additional service I might desire to have.

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Alicia

10 de abr. de 2015

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I would like to say that I love Ms. Susan Falisi. She is very professional and courteous. From day one she has made me feel very happy as a customer. She gives you a warm greeting and makes feel pleased to do business with White Plains Honda Service.

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Stella1

6 de abr. de 2015

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This is my second lease with Honda and working with Donna Lozinsky. Donna is an awesome person to work with. Her help was amazing and made me feel comfortable with leasing another car. Donna is very friendly and very professional. I would recommend this dealership and Donna to any family or friend.I also worked with Kurt Schon for my first lease and now this lease and he was great and made me feel very comfortable.I am very happy with my new CRV

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River Doc

5 de abr. de 2015

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The worst dealership I have ever been to. Made an appointment to see a specific car, then drove 142 miles and were on time after 3 hours of driving. Turns out they were about to show that very car to a walk-in customer. The salesman told us, Oh, you can just all look at the car at the same time. When we told them we actually had an appointment to view this particular car, their response was Well, did you put a deposit down? (Meanwhile, the other guys drove away with the car on their test drive) Really? A deposit on a car I have not seen to have the dealer honor an appointment that they made? No apology from the manager either, although he was quick to try to sell us another - much more expensive - car. These are the people that earn used car dealers their weasely reputation. We wasted a Saturday and almost 300 miles driving on these guys. Be smart. Read and trust the other 1 star reviews. Thats what I wish I had done.

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Dalonso914

4 de abr. de 2015

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Well where can i begin? Being it is my first car purchased off a dealer i was reluctant to go to any scared of hidden fees and over pricing. WHITE PLAINS HONDA changed that feeling the moment i stepped through the doors . I can tell Customer Service was there Top Priority!!! Greeted at the door by a salesman named Kevin the line between feeling like a customer rather than a friend changed rapidly!! From the time i stepped through the Doors of WHITE PLAINS HONDA to the time i stepped into my Certified PreOwned 2012 Honda Civic Coupe it has been a smooth transition FINANCING HAS NEVER BEEN SO EASY ! APPROVAL IS A CERTAINTY !!! GREAT STAFF !!GREAR CARS! BEST DEALS IN TOWN! And ofcourse the #1 Dealership I Recommend WHITE PLAINS HONDA! Ask for Kevin !

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Joan

3 de abr. de 2015

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polite people,. if they were not polite I would never go., I don't have use for rude people, I was mostly happy,. I just think your cashier could be a little more friendly, made me a little uncomfy.

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Shirley

2 de abr. de 2015

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It was an overall smooth process, and waiting for the service to be complete wasn't as bad thanks to their waiting area.

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Hector

1 de abr. de 2015

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service dept. was very prompt and courteous-I asked if car's oil change could be done by noon - They called me by 10:00 that it was ready - they were prompt & courteous when i picked up the car.

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Percy

31 de mar. de 2015

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My service advisor, Cathy, is always pleasant and a pleasure to deal with. Price was reasonable and timing was quick.

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Thomas

30 de mar. de 2015

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I really enjoyed how White Plains Honda made my first car experience rewarding in that I didn't feel rushed or pressured. They were very product knowledgeable which made a huge difference.

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Steve

29 de mar. de 2015

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I was running late and missed directed to your service department on Saturday afternoon. My wife had lost her keys and we were going away on a trip. I called the service department and they stayed late for meand cut two keys before I went on my trip. From the service manager to the woman who helped me they could not have possibly been nicer or more accommodating. I will not forget this and I will definitely recommend your business to my friends looking for cars.

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Amanda

27 de mar. de 2015

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The dealorship went out of its way to making my purchase smooth and easy. Even taking me to return my rental and to the bank downtown. Brian Vasquez was knowledgeable about the vehicle, very friendly and put me at ease.

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Mayra

23 de mar. de 2015

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The help was amazing! The deal given even more. We left extremely happy. I would like to thank Jonathan for all the help and time. I will sure recommend him with anyone I know interested in buying a car. Thank You Jonathan.

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Victor

21 de mar. de 2015

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No hidden additional fees etc., the price was as listed on the website. Moreover, when the price went up the day of for some reason, the dealer still stuck with the original price.

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William

20 de mar. de 2015

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The staff was very efficient and I felt confident that what I needed done was being done, and that I was not going to have work done the car did not need.

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Charles

20 de mar. de 2015

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fast and well done. pleasant customer waiting area. customer service rep pleasant and knowledgeable. pays to service your car at this dealership service facility.

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arosado3221

19 de mar. de 2015

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Honda always looks out for you as a costumer and tries to get you the best deals. They helped me so much and made me feel comfortable with getting a new car. I am very happy with my purchase.

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Anthony

13 de mar. de 2015

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Salespeople were courteous and understandNding. There was an unusually long wait for the finance manager to wrap up the deal. That bothered me somewhat

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Alvaro

13 de mar. de 2015

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The attention was amazing both my salesman and the store manager were very helpful and attentive A+.... the wait time was minimal and we got right to business.. loving my 2015 accord Exl

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fillmor24

13 de mar. de 2015

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I would recommend this dealer to any friend or family.. the treatment was amazing.. salesman was awesome and the store manager was incredible! Loving my new car thumbs up to this dealership!

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Ligia

12 de mar. de 2015

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They reached out to me right away, great service, good rates, very happy to have chosen them to purchase my first car and will definitely be back for the next ones.

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Phylis

10 de mar. de 2015

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This was a service call. Taken on time. Estimate of how long issue would take was accurate. Anthony, my customer service rep was excellent, informative and friendly.

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Celia

5 de mar. de 2015

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I did not make an appointment, but was told that they welcomed walk-ins. The paper work was processed immediately, and I was asked to wait in the comfortable lounge. Anthony Valentine was professional, polite, and made sure that my car was ready as soon as possible.

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Lisa

5 de mar. de 2015

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The staff at White Plains Honda are very pleasant, helpful and prompt. Their customer service by the team and especially Anthony is top notch. The work on my vehicle is explained before any work is done. The work is always done on time and the pricing is reasonable. I am over satisfied with White Plains Honda.

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Jermaine

3 de mar. de 2015

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I liked that I was able to get appt for same day. It was busy , but moving quickly. I was in and out quick. The recommendations for my car were presented in a neutral manner that didn't stress me or make me feel like I was being cross sold. No one like feeling strong armed into agreeing to services not on their agenda. I appreciate the way it was handled.

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Danielle

3 de mar. de 2015

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I had a great experience at the While Plains Honda Service. Both the mechanic (I can't recall his name, I think Nick) and the customer service staff were incredibly helpful. They were timely and professional. I enjoyed the customer lounge area while I waited and my car is running better than ever. I am thankful and incredibly happy with the service I received at this location.

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Samson

1 de mar. de 2015

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Anthony is the best service advisor! He is always courteous and professional in describing work required for my vehicle. I am always confident that everything will be handled right the first time! He's the main reason I always use White Plains Honda for service.

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Mastanna

28 de feb. de 2015

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All the employees were very friendly and worked very hard to help me with the leasing process. They were all kind and helpful from the moment I walked in. My dealer Michael performed more than satisfactory and went above and beyond to make my experience amazing. Lovely group of people and they all communicate well with each other.

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Elana

27 de feb. de 2015

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Anthony was efficient and helpful from the minute I sat down. He immediately understood my concerns and located the information he needed about the extended warranty covering my issue. Vinnie, the mechanic who worked on my car, went the extra mile to diagnose the problem and then road test the car with me to make sure the problem was resolved. I was beyond impressed with the level of service that I received and would absolutely only use Honda of White Plains again in the future as my Honda service site.

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robl

26 de feb. de 2015

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Keith Alexander is straight forward sales person who met my price objective and could not be a more honorable person. Especially if you are like me and tired of the some of the salespeople who tell you stories and waste your time. With Keith I was in and out with my new car the same day.

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Kristie

25 de feb. de 2015

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The team at White Plains Honda were very efficient. They provided me with professional and courteous service. I would recommend them.

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Janet

24 de feb. de 2015

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Courteous and knowledgeable staff are employed here who always keep me well informed regarding the status of my Honda Civic when service is required

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Maryellen

22 de feb. de 2015

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Donna was great...knowledgeable and patient.She took a personal interest in my needs.The whole process took almost four hours...that is my only complaint.

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Aristotle

22 de feb. de 2015

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The honda technician was very attentive to the particular services I requested for my vehicle. I scheduled online for an oil change and wiper insert replacement and I was out of the service center within the hour.

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Roberta

22 de feb. de 2015

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Alberto, the salesman, was great. Never felt pressured, worked with me to find what best fit my budget and my needs.

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Lynne

19 de feb. de 2015

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Liked my salesperson Donna. She listened to what I wanted and helped me achieve MY objectives. I appreciated that.She was pleasant and very helpful.

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JoeP

15 de feb. de 2015

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Always a professional and personal concern for customers problems. Customer questions are answered in detail and followed up to ensure satisfaction. My experience has been consistent over two car purchases at White Plains Honda. This I attribute the to the Service Manager, Anthony, in the Service Department; who has always been my service contact.

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Anthony

10 de feb. de 2015

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I am loyal to the customer service manager, Anthony. He is a true professional, courteous and knowlegable. I trust him.

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Roberto

9 de feb. de 2015

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Customer service was excellent. Wait time was not long. Waiting lounge was amazing. Never saw a service center that had Mac's for their customers.

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silver 2/5/15

8 de feb. de 2015

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The customer service was excellent. Anthony Valentine is a terrific service manager. He is knowledgeable, informative, responsive to all my questions, and a very nice man. He always provides five star service. (Please share this review with Anthony.)

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Kelly

6 de feb. de 2015

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White Plains Honda is the best place I came to They Help Me out so much It was the best Experience the sales department are the best they are so kind and happy staff they work with you, They were extremely professional and helped me find a new car...I will be her loyal customer for many years to come.

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Daniel

4 de feb. de 2015

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The salesman Kevin was a pleasure to work with as well as Gustavo, they were both very easy to work with and it was my pleasure to spend time with them.

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Charles

1 de feb. de 2015

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The Associate was courteous, knowledgeable, and helpful. The service was performed quickly and very well. The waiting area was comfortable.

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FCL32212

15 de ene. de 2015

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Look no further than Donna Ann Lozinsky when making your next car purchase. Her consideration and care are second to none. The experience was fantastic, personal, and exceeded all expectations. White Plains Honda is blessed to have such an amazing sales person as Donna, and I will be her loyal customer for many years to come.

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Lyd

14 de ene. de 2015

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I bought a 2010 Honda CR-V EX-L from this dealership in January of 2013. Love my car and the service awarded me during the process. The salesman I dealt with was even kind enough to put a "sold" sticker on the car for a couple of days, so my dad could take a look at the vehicle before I actually bought it. I bought the car at an extremely high interest rate because I needed to rebuild my credit - I was told it would be temporary and to come back in 7 months to refinance or trade the car in, so I didn't mind. Unfortunately, upon returning in September, I took my sister with me, as she was now in the market for a good car and I had liked the service provided to me in January. I guess the new business trumped my refi, as no one tended to me the entire time I was there. I left that day with nothing done. Afterwards I called several times, complained - everytime, I was redirected to a new salesperson and everyone promised to get back to me and nothing ever happened. 2 years later - still nothing. It's really disappointing, because if I wasn't able to afford the monthly payments for that extended period of time, I'd have gone into default by now. I now have to find an alternative solution to lower my monthly bills...

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Carol

13 de ene. de 2015

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I was able to get an appointment at my convenience; the work was completed at a fair charge and Kathleen Willis was very knowledgeable and nice.

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asdf;lkj

13 de ene. de 2015

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I had a tremendous experience at White Plains Honda. Everybody was friendly and the sales department was more than understanding. They were extremely professional and helped me find a new car at price much lower than I anticipated. Overall, I would recommend this dealer to anyone within the area as I had unpleasant experiences at other Honda dealerships.

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Kipper42

9 de ene. de 2015

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I had to visit White Plains Honda twice over the past week -- once for regular maintenance, the other for a computer-update installation. As always, the service was done right the first time. I would like to single out Anthony Valentine. He has been wonderful to work with over the years... ALWAYS courteous, friendly, and clear in what the costs of services will be. The new waiting room is comfortable... and the free coffee is a huge plus!

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Christopher

6 de ene. de 2015

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I calld several days before my appointment and spoke with Susan (service advisor) about what work I was looking to have done She was very knowledgeable and answered all the questions I had, she also provided me with the costs associated with the planned work. I arrived early in the morning and immediately was checked in and met with Susan to finalize agreement for the planned work and notify her of a couple of recall bulletins I had recieved, I was having my 2010 Honda pilot in for some required maintainence, air filter, cabin filter, ac deodorizer, transmission service, transfer case service and rear vtm differential service and overall (10? point vehicle inspection). Susan interacted with me several times while I was waiting keeping me up to speed on the work being done and also letting me know what the mechanic found during his overall inspection, I was very happy that the condition of my vehicle was communicated clearly by Susan my service advisor, I did not feel pressured at all to complete any of the additional work which was reccomended although I did authorize having the additional work performed on the power steering system as I had noticed some noise in the system recently. I did not personally check up on the work completed although I assume it was performed correctly. I was happy with the time needed to complete the maintainence, and enjoyed the comfortable customer lounge while waiting. I would reccomend White Plains Honda Sevice to anyone needing factory authorized Honda service.

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Melanie

1 de ene. de 2015

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Polite (eye contact when speaking to you or anticipating an answer), friendly (a slight smile), efficient (very comfortable when telling us about the guest lounge, truthful when telling us that sevice was going to take a little longer than I thought - nothing bad, I just had no idea) service agent (Kathlyn Willis).

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DianaG

30 de dic. de 2014

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I purchased a 2006 Honda Accord. After having the car for 9 months, I have had to replace the timing belt & water pump & now the transmission just went on the car. I was told by White Plains Honda Repair it would cost me $4800 to repair. I've called my sales rep & sales managers. All I hear is that they are looking into it & no calls back. I'm a lifetime Honda owner & very upset with the treatment received Diana from CT

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eveloughran

12 de dic. de 2014

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Always a great experience coming here. Third time getting car from Donna and she really works with you and helps you get the best price I highly recommend.

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Pabreu15

11 de dic. de 2014

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Donna ann Lozinsky simply an amazing sales lady.. She is so so good she is extremely busy, but the wait is worth to finalize your purchase with her. Brandi and kurt we truly extremely amazing for the second time I made my purchase. Yes I def would recommend the dearlership and the individuals above.Alex the sales manager granted the price I was truly looking for and ensured that the final phase of my purchase was a great experience.

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pilot845

1 de dic. de 2014

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We purchased a 2013 CRV-EXL and Brian the salesperson was very good, professional and knowledgeable. There was also a person by the name of Robertson who showed us how to use all the buttons and switches of the car, he was super, knowledgeable and patient with explaining everything. There was a glitch in that the cover for the cargo area was not included and there was no manual for the vehicle. We did receive the cover a few days later and the manual is being mailed to us.

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haman49

23 de nov. de 2014

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Updated Review on 11/22/2014I visited White Plains Honda today again to purchase a new car (CR-V) for my wife and to have the assessment done on my old car (Honda Civic) for trade-in value. I was pleased to see the friendly faces (i.e. Alex, Atif, Alexander, and Jonathan) but Ali, the general manager, was not there. I was told Ali is no longer with White Plains Honda. I was very disappointed to hear the loss (big one if I may add) as I understood how important it is to have a solid top management and its impact on the whole organization. Apparently, there is a new general manager "guy" ( I don't know his name as he never introduced himself while inspecting my car for trade-in and I thought to myself, "this guy is very rude and unprofessional. Ali would've NEVER done that. Only thing he uttered to me was, "title?" I think he meant if my car was owned without liens.. He couldn't even talk to me with a complete sentence. Mr. Alexander had to elaborate on what this guy supposedly meant..). The trade-in value was not unreasonable considering from the dealers. But, based on my unpleasant experience with the general manager "guy" and his lack of social skills, I would not visit the dealer again as long as he is at the "helm" of the dealership with much regret. Four stars are for Alex, Atif, Keith, and Jonathan. They're fantastic and invaluable asset to the White Plains Honda organization...Initial Review on 10/19/2014I recently purchased a Honda Odyssey EX (2015) from White Plains Honda. From the 1st day visit to the pick-up date, it took just 6 days, which is phenomenal considering the car of my choice (i.e. color and trim) had to be brought over from its sister dealer with additional customization thereafter.This is my 2nd time purchasing the car from them and the experience has been very positive once again with its sales team (different folks but it goes to show you something about its management team and its foresight for hiring the best).On a first day, I was greeted with a big "hello" by Mr. Jonathan R who is young, energetic, and receptive. My wife and I went in with 3 different quotes from truecar.com and we were not quite ready to buy the car on a 1st day although Jonathan was willing to work with us on a price and additional request for more features. Ali who is a general manager was cordial and professional. We test drove the car, obtained the typical info about the car, and called it a day.On the 2nd day, we visited again with the full intention of putting down a deposit to get the car. Mr. Jonathan R. was not there but Mr. Atif S. approached me with a "big & genuine" smile. We sat down, and again, we agreed to a price. My philosophy is that buying a car is a business and although as a customer, I would like to get the best price possible, I realize that I want the business to make money as well. All in all, I want to find that happy medium/price for both of us (between myself as a customer and business). Atif was wonderful and knowledgeable about the car. He was willing to go out of his way to make the deal happen. He drove me to different lots to show me the "actual" car I would be interested... We did not find the one I was looking for but Atif located a car at its sister dealer. We signed the contract and deposited the money on the same day. Alex, who was a manager on that day, was equally pleasant and easy to work with. I would definitely come back AGAIN to purchase a car just because of Atif, Alex, and Jonathan.On the pick-up day, we finished all the paper work after inspecting the car, which we loved !! Gustavo & Felix in finance worked with us finalizing the contract & Insurance/registration. I also appreciated the honesty in refunding the DMV registration difference as well.Overall, my experience with White Plains Honda, has been fantastic from the beginning to the day I picked up the car... I would recommend them with no hesitation.

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dmacc23

20 de nov. de 2014

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My husband and I just leased a 2014 Honda CR V. Jonathan Camacho and Kurt Schon were amazing. They treated us like family! They were accomodating, helpful, efficient, and knowledgeable.They did exactly what they said they would and we got a brand new truck in 24 hrs. Highly recommend White Plains on all levels.Thank you!

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ThaoCrv

17 de nov. de 2014

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I recently bought a Honda CR-V EX 2015 at this dealership. Atif (salesman) and Kurt (manager) were very helpful. They explained everything before I signed any papers. When I came back to pick up the car, they made sure everything was done right. Overall, I'm very happy with the experience there.

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WayneAJ

31 de oct. de 2014

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Outstanding experience as usual. Donna makes buying a Honda seamless. She knows the car, she remembers the customer and is an all around pleasure. Thank you.

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amchec

11 de oct. de 2014

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For location, inventory and customer care, I'd recommend White Plains Honda. My salesperson, Donna Lozinsky was truly outstanding. Purchasing a car can be daunting, and from the beginning, Donna went out of her way to put me at ease and walk me through the process and accommodate my particular needs. I had worked with her when I purchased my previous car and that experience brought me back to White Plains Honda again this time around. Everyone I dealt with WP Honda from the manager to phone representatives was friendly and helpful. A great experience all around.

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mvega1224

3 de oct. de 2014

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Not going into details but when you have any issues with your sales or purchase at White Plains Honda make sure you look for Mr. Ali Mohammed, he did a great job at assisting me and my son with a prior purchase dilemma. I can't thank him enough for all his help, the courteous and act of kindness! I recommend this dealer to anyone who is looking for professionalism and great customer service! A big thanks also to Albert Rodriguez and Kurt Schon who assisted us with the final paper work! Mr. Ali, Thanks a bunch!

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BRodriguez1387

2 de oct. de 2014

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had a big dilema but when i returned i settled it with management they gave me a great deal and went out their way to satisfy me big time, if u want someone who will go the extra mile to make u happy and get you what u want, i recommend white plains Honda! 5 Star rating from me! if any big issues speak to Ali Mohammed (the owner) hes a great guy!

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ruzam31

22 de sep. de 2014

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Although I have not yet purchased a car, when I called your establishment, Noreen McAuliffe was very knowledgeable, helpful and courteous with me . When I am ready, I will surely give your place my business. Thanks.

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Juyon Park

9 de sep. de 2014

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My first visit to Honda White Plains was to buy a new car. The service provided was quick and they offered a great deal, but I wasn't happy with the only color available for the car with options I wanted. I ended up walking out the door without buying one. When I got home, I was doing more research and I saw 'wanting to provide great service' replies Brian Benstock left for unsatisfied customers. I wondered how much effort he would put into making sure his customers are satisfied. I gave him a call. What a gentleman. He promised an awesome satisfying service and he kept his word. The way he treated me as a valuable customer humbled me. That one phone call conversation helped me to decide to return to Honda White Plains instead of checking out Subaru. He asked me to look for Jonathan, a manager, when I get to the dealership. Jonathan was amazing. He showed excellent personal and professional service I could trust. He was there to help and to provide a satisfying service that was pleasing. The excellent management team of this location, including Honda parts dept. are such a great asset to the Honda company. Thanks to Brian, Jonathan, and Tony, I bought a new car from them and I love it.

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chengyancheong

6 de sep. de 2014

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I want to buy new 2014 honda civic 4Dr EX. Saleman Sam told me the car was $22000 include everything like a destination and handling fee. I asked for lower price. And he gave me $20750 deal. And i trade-in my car for 8000. After we all agree with the price. He had me to sign paper and date. And then took my credit card for 2000 down payment. After that he bring back paper show me, and he keep add money on paper. i asked him what that money for. he told me you don't need to worry about it . He told me you need to pay for you trade-in car tax 7290+ tax 710 = 8000. And he added more money on the civic. That the destination ,handling and tax. I said that all include in 20750. i said i will pay for the tax i buy your car but not pay the destination ,handling fee again. Saleman Sam told me that not include the price. They are not honest people. They made me sign every paper and my car title before i know all the price. After i said i don't want to buy the car. They was so mean to me. i was so mad , they were wasting my time.

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LNinCT

1 de sep. de 2014

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Thank you to White Plains Honda for a great experience! My salesman Joe Cicchelli helped so much. I got a great deal and he made the experience painless. He was so knowledgeable about the car and got me in and out in no time! I will recommend Joe to all my friends who are looking to buy a car!!

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cutomersatisfaction

29 de ago. de 2014

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Donna's experience, friendliness, and commitment to her customers created a calming and comfortable feeling throughout the whole process of leasing a 2014 Honda Accord. Donna is also great with follow up, and her effort towards providing high quality customer support is clear from the very start to the very end! Donna answered all my questions and gave me as much time as I needed to make my decision without making me feel nervous or rushed, which was extremely important to me as a first time buyer.Kurt supported me with the financial part of the deal which he made simple and easy for me to understand. Once the deal was final, Brandi gave me a tour of the features and helped me personalize all the settings. She was also kind and patient, and never made me feel rushed even though the dealership was about to officially close for the day. I had an excellent experience at White Plains Honda, and I highly recommend all customers to work with Donna!

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Dorysel

22 de ago. de 2014

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Loved my 2008 CRV and love my 2014 CRV. Donna sold us both. She is very knowledgeable abt the product , and both times really was helpful in taking the time to introduce us to the workings if the new car. Highly recommend the car and the dealer. Service was good too.

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WayneAJ

14 de ago. de 2014

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Donna was amazing as usual. Her knowledge of the car and ability to make us feel like we were her most important customers were great. Her attention to my parents' needs and concerns and patience in addressing every inquiry was appreciated. This is our fourth Honda, third one purchased from Donna. I absolutely recommend her to anyone who wants a Honda and look forward to purchasing more cars from Donna.

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ngjordan

4 de ago. de 2014

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I called one hour before for a car that I want to see to make sure that the car is available.I told them I drive far away and have to make sure it is a real deal. They told me the car is available and they have several of them.......Really!!!By the time I get there......the car doesn't exist. And they told me they don't update their internet fast enough.....bla...bla...bla....all that crap. Forget it....a bunch of liars to lure you into their a dealership.Save yourself some time, energy and trip.....and most important...save your wallet.This is not an honest dealership.Don't even response to tell me that you will want to hear the story and make it right for me because I am not coming back and you can never get it right for the customers since you guys don't want to get it right to start with. Stop wasting other peoples time is what you guys suppose to learn to do!

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pleung

28 de jul. de 2014

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It was our first time buying from White Plains Honda and they met all of our expectations of a dealership. We were greeted warmly when we arrived and our salesperson Atif Shahzad quickly worked with us to understand the model and specification we were seeking to purchase. They agreed to order our car at the price we were seeking. Atif, together with his manager, Ali Mahidashti, addressed all our concerns during the write up of the order and operated with integrity. Atif kept us apprised on the delivery progress and worked with Kurt Schon to arrive at agreeable finance terms. When the car arrived, the delivery and finance process was as expected and without surprises. Brandi Robinson did a great demo of our new car's features and Ali checked with us before we left. As stated, our expectations were all met and that is actually extraordinary. This specific sales team at White Plains Honda is rather extraordinary and deserves a shot at your business. Team - Keep doing business this way.

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Alana0206

25 de jul. de 2014

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This dealership made my car hunting a living nightmare . I went there I purchased a 2010 Honda . Three days later I came in with a check from my bank , they inform me that they do not have the title for that car . Two weeks went by and they still didn't have the title ( I went two weeks without a car and no one in the dealership cared ) .They gave me an offer on a newer car which had some scratches and some rust on the inside . I told them I would take the car if the scratches and rust were fixed . They told me it would take a week to fix so I waited a week ,the day I came to pick up the car it was dirty inside ( I mean filthy ) I had to come back on a Saturday to have them detail it ( which should have been done before I purchased the car ) I waited 2 hours to have my car service . Now it's been a week since I had the car and I'm noticing leaking coming from under the car I purchase ( the car is only 2 years old ) THIS IS THE WORSE I MEAN WORSE DEALERSHIP ON THE PLANET DO NOT DEAL WITH THESE PEOPLE BEWARE AND MY SALES PERSON WAS A JERK

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lexd3

25 de jul. de 2014

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Our sales person Donna was awesome, from the very start she was obviously knowledgeable about the cars and went the extra mile to make sure my wife and I both got into new vehicles.

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michele z

21 de jul. de 2014

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I have been driving Honda Accords for decades---all with Manual (Stick shift) transmissions. I know it is not easy to get a car with Stick and I also know you don't get color choice. I called a few dealerships and asked what colors Stick comes in. Every dealership had a clueless person answering calls---I was told I had choices of all colors and they had big inventories so I should go there and buy my car. I could have stopped there because all the dealerships, based on my phone experiences, misrepresented their inventories. I decided that I would go to White Plains Honda (bought my previous Accord there) and if a salesman misrepresented anything further, I would leave. When I pulled in, I was greeted by Keith and Donna. When I told Donna what I wanted, she immediately told me it would be tough to get one. She did NOT try selling me something else---she researched other dealer's inventories and found a car for me. The process took a week, but Donna stayed on top of it every day. When I picked up the car, Donna and Brandi went through the technological features with me. Donna has followed through on everything. She is thorough and straightforward. She knows cars! You'll do fine if you seek out Donna. She's knowledgeable and listens to the client.

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Frances Rios

13 de jul. de 2014

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We have been atthe service center on several occasions and our experiences have all been great.Starting with the person greeting us when you bring your vehicle in,to our dealings with Anthony, the mechanics and cashiers.

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Themoreyouknow

10 de jul. de 2014

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I cannot stress this enough!!!!!!!!! They are all liars!!!!!!!!!!!!!! And I have tons of proof in writing!!!!!! They tried to screw me by selling me a car advertised for 13,751 at 24,000!!!!! I didn't sign the contract. But this is how bad they are, he gave me the keys anyway thinking I signed it!!!!!!!! Lol!!!!! Then he calls me in to sign it but lies and says it's for something else smh lol. I look at it and it's the contract. I'm like I do not agree to this and walk out! This is where it gets funny! Because then for some reason he thinks he can tell me that he can send it in anyway without my signature????? Lol, in an email I told him I do not agree to that contract and will not sign it. I then called the lender he supposedly was going to use and told them to watch out for a forged signature that I had reason to believe this finance guy (Nicky Qureshi, the worst finance guy!*) would actually do that! Smh. He proceeded to send it through and it got rejected. Obviously my point is made, do not buy a used car here! Please for your own sake, stay away from this awful place! Horrible experience for me and my family. That's another thing! I have my wife and 5 month old with me and they still try to screw with you! That could be food out of my daughters mouth!!!! Disgraceful people!!!!!

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Jon M

8 de jul. de 2014

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On 7/4 my wife and I went to White Plains Honda to explore options regarding a new vehicle after turning in our lease (previously leased from White Plains Honda). We were greeted by Jonathan Saba, who from start to finish was nothing but professional, honest, and accommodating. Jonathan in my opinion went well beyond what is expected of a salesman and explained every possible option, financing scenario, and vehicle in great detail and ultimately guided my wife and I to the two cars (2014 CRV and 2014 Civic SI) that we ended up leaving with. Jonathan was able to answer all of our questions and displayed a great amount of patience in helping us decide what the best decisions would be for our family. I would recommend him to anyone considering a new Honda vehicle and I hope that we will have the opportunity to work with him again.

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crv14

27 de jun. de 2014

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I went to White Plains Honda in search for a CR-V and my experience overall was great. Atif, the salesperson was very knowledgeable and pleasant to deal with. He even went out of his way to deliver the remote control to my building because it was not ready when I went there...that is customer service!!!! Kurt, the finance person, was extremely friendly and made the paperwork and finance experience a non-stressful one, which I really appreciated. Kurt was very helpful. I recommend this dealership.

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lama1410

23 de jun. de 2014

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I received a call from W.P. Honda about an early termination deal on my 2012 Civic. I went to the dealership and any trepidation I had was quickly erased! I met with Michael Dragon and in a short time he came up with a deal to lease a new, 2014 Civic and pay off the remaining time on my old lease. Mike couldn't have been any more professional, courteous or helpful. I also met with Alex Vargas as he assisted me on my last purchase and remembered all the details regarding it. The same great qualities apply to him!I drove my new Civic home that evening.I wholeheartedly endorse W.P. Honda, as well as Mike and Alex.

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Sepish51

31 de may. de 2014

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It is my first time I purchased a car in US, no history for loan and auto insurance. At if, the agent I worked with, found a great deal for monthly rate and took care of my insurance in an not-beatable price. I got quotes from many insurance companies myself and non of them was compatible to his offer. I am so happy and satisfied. Definitely recommend this dealer, and ask for "Atif", he will get you the best deal!!

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Giuliana34

21 de abr. de 2014

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Excellent work if I can rate this dealer with a 10 I will. Pamela was very helpful she went the extra mile to help me and my husband. From the greeting all the way to moving everything from at to car. Gustavo finance was great. The managers Ali and Sasha was over the top and very helpful. If I can rate it a 100% I would. We are very grateful and will be referring everyone I know to Pamela. Over all great experience.

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gsuero

16 de abr. de 2014

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I'm only 18 and this was my first time buying a car from a dealership, which I thought would be a pain, but surprisingly, Bob & Gustavo made this way easier than I thought it'd be and an overall great experience! I would easily recommend them to anyone. I love my new car. Thank you White Plains Honda!!!

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lilyq

14 de abr. de 2014

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I don't usually leave reviews but after being treated in a rude manner by Bob Mancini, I am writing this so that no one will ever have the same experience at White Plains Honda with this salesperson. You've been warned.My mother and I were looking to purchase a used Honda CRV 2011 and when we visited this dealership we were directed to Bob. We wanted an all-cash deal but after looking at some CRVs there, we ended up liking a 2010 CRV EX/L that had a low mileage. With taxes + other fees it ended up being above our budget. Bob suggested that we consider making a big down payment and financing a part of it, and since my mom had no credit (she is new to the country) it would help her establish credit. We were introduced to the finance guy who presented us with some financing options. My mother and I are new drivers so we needed to find the best insurance quote (they were high in general which we expected) and we had already gotten one that we could afford from Liberty Mutual. Since it was late Saturday afternoon we needed to wait until Monday for the person at Liberty Mutual to be available and finalize the insurance and hence finalize all the paperwork needed to purchase the car. Bob said that we needed to make a deposit in the meantime, and the deposit is refundable in case the deal falls through for any reason (financing etc. included). We made a deposit.Ultimately we ended up choosing another CRV, 2011, uncertified, with a higher mileage, that we liked in another Honda dealership and that was within our all-cash budget. Bob called me just as we were about to make the deal and I told him about it. He warned me that he thought the deal was fishy since it was an uncertified 2011 and we had to purchase an additional 3 year bumper to bumper warranty. He said that he didn't care where we bought the car, just that he was concerned that we were making the right choice. He also said that the deposit was ours, no question about that. I thanked him and told him I would consider what he said and consulted my husband and mom about it. We still decided to go forward with the car. I called him and told him that we decided to go ahead and asked how we could get the deposit back. He said that the credit card we used for the deposit needed to be on the dealership premises, and we agreed to meet that same day for me to get my refund. When I went back to the dealership, he gave me a "request check" form with the refund details filled up. And then he called one of the other sales people, Ivan Rados. He introduced me to Ivan then proceeded to tell Ivan about my deal - how I chose an unwarrantied car, had to buy additional warranty, etc. It seemed like he was trying to embarrass me in front of Ivan by telling him I made a bad deal. Ivan and I were seated and as he was about to leave Ivan asked him what else he needed to do with me. He shrugged and said, "Nothing" and then stepped out. Even Ivan was confused by his behavior. I said to Ivan, "well, thanks for that!" and proceeded to leave. To Ivan's credit he seemed apologetic and embarrassed for his colleague's behavior.This whole incident, while only mildly annoying to me since I ended up getting a car that my mom and I are happy with, left a bad taste in my mouth. First of all, I was told by the other dealership I bought my car from that I did not need to drive back to the White Plains dealership to get my refund back. But since Bob said I needed to go back personally I did. It turns out that he just wanted to embarrass me. I had thought that Bob had my family's interest at heart when he warned me against the deal. But it seemed like once he didn't get the deal he became unprofessional and downright rude. Sales people should know that customers want to get the best deal - I'm sure they have lost customers to better deals - and that even if they didn't make the deal, should treat customers with respect. Some deals are not made and of course it's considered a waste of their time as sales people but that's part of the job.I hope the manager of this dealership will teach their sales people to be more courteous to customers who end up not purchasing a vehicle. Sorry to say but not all Honda dealerships and sales people are the same. Choose a better one.

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dkatz1000

28 de mar. de 2014

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I was very pleased with everything in purchasing my new Honda CRV a few weeks ago. I was treated very well and my salesman John was very patient with me while I was having trouble deciding which car to buy. I loved how Brandy showed me how to work the new controls on the car and I was very impressed with how she knew and loved cars. I would highly recommend White Plains Honda to anyone looking for a car.

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Thea031514

18 de mar. de 2014

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It was such a great experienced being customer there, you guys made me so comfortable. Everyone was friendly, ESPECIALLY ATIF, ALI and GUSTAVO , they wouldn't let me leave without getting a car at a good prize. Before I went there, last summer I went to Mount Kisco Honda and I was very intimidated and the finance manager who was taking care of me was questioning me about the money, And right there I would never go back to this dealer. And 2 weeks ago I went to Tarrytown Honda and the clown who helped me ( wearing a maroon suit), did not even make an effort to sell me a car.The only thing he cared was, how much money I would put down and also did not even give me a brochure about the car that I want. And also I had my friend with me, who asked him question and he questioned her about the car that she drive, that has nothing to do about me who was there to purchased a car? So like I said about White Plains Honda, I would definitely recommend you guys to my friend and family. And I had nephew and friend who was already interested to check you guys out. Thank you very much, Appreciated!!! Thea(03-15-14).

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adlaur

13 de mar. de 2014

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They advertised a Honda Pilot 2011 EX-XL Certified 33k Miles for $23750. (Stock# U17918L) When I called the actually price is mid 25k after the certification fee, destination charge (on a USED CAR!) and some plate fees I did not need. I knew something was strange when the online salesperson never called me back the day before and I had to make several calls to get a salesperson to talk about this vehicle. I now know why - the are selling cars without disclosing all the extra "FEES" and saying these cars are Honda Certified but NOT disclosing the cost of certification in the advertised price, but using the CERTIFIED LOGO. What a shame to the HONDA name. Honda America - I would clean up or close down this shop. I followed up with another Honda dealer and this practice is absolutely not allowed. You live and learn who to trust.

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Cephas123

20 de feb. de 2014

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Superb service! Dealer Raqueem was extraordinary, he was courteous, patient and made me feel extremely comfortable. Awesome experience, I am pleased with my new car!!!!

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Nich546

2 de ene. de 2014

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I realized these people from white plains honda were setting me up from the beginning, unfortunately I realized to late. From the salesman to the finance guy. But there just puppets in this game, this goes all the way to the top. First of all they rush you through the buying process, take your money before you even go through the finances with them. They stuck me with an extended warranty that I didn't need for a brand new car. The wurst part is they sold me a brand new car with a defective part which they claim they were not aware of. I ended up taking it in for major service to have this part replaced. I'm wondering if that's the reason they stuck me with the extended warranty on the car, so they would pay for the defected part they claim they didn't know about. So for you people out there that are considering buying a car from white plains honda avoid or be prepared..

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kdefilippis

11 de dic. de 2013

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Buying a car from White Plains Honda was a wonderful overall experience. The salesman that I worked with, Atif, was extremely helpful throughout the entire car buying process. He truly worked diligently to ensure that my whole experience at WPH went smoothly. With Atif's help, I was able to trade in my car and get into a new accord all within a couple of hours and at a price point that was exactly what I was looking for. What made one of the biggest impacts on me was how readily available Atif was to answer any questions I thought of, even after the sale was over. If you are in the market for a new car, I highly recommend going to see Atif and the entire friendly staff at White Plains Honda. The leasing department and sales coordinate, Brandi, were also very helpful and available to answer any concerns that I had. Due to Atif's easy nature, immense knowledge about Honda vehicles and his ability to create an efficient car buying process, White Plains Honda and Atif have earned a life long customer.

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lilts

1 de dic. de 2013

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I returned my leased 2012 Honda civic and entered into another lease for a 2013 Honda civic. I felt welcomed the minute I walked in the door, every employee on that floor smiled and said hello, they are all so courteous. But the three individuals that worked with me that day were absolutely helpful and attentive to my needs , they were just amazing and truly a credit to this company. They are Ivan, the best salesperson I've ever dealt with, Eric , in finance, was incredibly helpful, and Brandi was so patient and helpful in showing me the details of my new car. I will most definitely recommend White Plains Honda to my family and friends.

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egreeneyes3

29 de nov. de 2013

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Had a great experience here. Staff mad me feel very comfortable and helped me get the right vehicle. Thanks for all his help and attention.

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lolacarola

27 de nov. de 2013

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Exelent service that i receive from felix cancel. He answered me all the questions that i had. And sold me what i was looking. I recomend him 100%

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Juby.love

27 de nov. de 2013

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After exhaustingly searching for a fabulous car from Kia and Honda in Long Island ,Yonkers, And Queens and dealing with xxxxxxx or brain dead Idiot's I gave White plain Honda a shot. I was met by Mr. Jonathan Rios, Mr. rios proved to be the reason I brought from them , His Customer First attitude Was and is Stellar , He proved to be a very valuable source of information and made me feel good in knowing I was making a sound purchase. I've had over 12 cars in my life and not yet had I ever left A Dealer feeling warm ,fuzzy and giddy !. Thank you Very much Mr. Rios !!!!

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revguy

27 de nov. de 2013

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I took my car to New Rochelle Honda with a heating problem that they could not identify or fix. After that I tried White Plains Honda and the service manager not only took what I said into consideration, but he identified and fixed the problem on the same day. I recommend White plains honda over all other local Honda Service, they really seem to know their stuff.

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tugsnoop

27 de nov. de 2013

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To all buyers of automobles ; White Plains Honda has a Manager "Jerzy Czaczkowski ", That must be amoung the top in the country. His professional manner and deep concern for people, has put Jerzy as my go to guy. I will share his name and White Plains Honda around to all the people I know, so they can be treated as a I have.

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raylamads

25 de nov. de 2013

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I bought a new 2014 Honda CRV from White Plains Honda with Keith Alexander as my sales person. I am a busy person and wanted to get a fair deal done quickly but I wasnt sure that I would be able to do so because I was trading in my 2012 Honda Fit as well as moving from NJ to NY at the same time. To my pleasant surprise, the whole process took about one hour and I walked out with my new CRV the next day. They honored the Internet Best Price Program and gave me a fair trade-in value for the Honda Fit. There was no need to haggle because I knew I was getting a good deal based on my research. Keith was also able to do all the paperwork with my insurance and new NY plates and registration in an expeditious manner. I would highly recommend White Plains Honda to anyone looking for a car.

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HondaOwner20

25 de nov. de 2013

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I recently bought a 2014 Honda Accord from this dealership and would definitely recommend it to anyone in New York City. I went on a busy day, Alex Vargas, the Floor Sales Manager, personally, took the time and effort to help me out working with me an another customer at the same time. He was amazing and patient enough to show me everything I needed to know before making my purchase. He was very helpful and friendly, there every step of the way. ??Alex, was able to walk me around, giving me specific details and features of the car. This wasnt my first time buying a car. Ive had bought cars from German high end brands before, and I have to say White Plains Honda has beyond excellent and professional customer service. As upon arrival, from valet parking, greeted by receptionist asking if I needed help, offered complementary beverages, sales, insurance, and etc The whole process was very pleasant and smooth. This may sound like a commercial, but, look no further, would definitely recommend White Plains Honda to anyone that is looking to purchase a car.??P.S. This is my very first review, I had never given any reviews in the past. Even having to go through an extra step in creating an account in writing this review, it is worth it. I was not asked to write this review, it is out of my personal interest to let everyone know how awesome the process was at White Plains Honda.

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Tsternberg

25 de nov. de 2013

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Wonderful experience very professional and helpful. Keith Alexander is a wonderful person to deal with for a car buying experience. Dealership is very professional and very helpful. Great experience.

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avoidwhiteplainshonda

24 de nov. de 2013

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This could not have been a worse experience. I was referred to this nightmare of a dealership by TrueCar. It started off great, since I don't own a car, they offered to give me a ride. After the test drive they gave me some absolutely ridiculous numbers (probably because I was a woman). They kept give me math that did not add up and refusing to give me the actual cost of the vehicle (instead just talking down payment & monthly). After I reminded them I was with TrueCar, they sent the sales person away while the manager tried to convince me. Then the sales person storms out slamming the door. I left with out purchasing. Then I get a text from the sales person telling me that he was fired because of me. Then I call the manager and he seems not that surprised and tells me the guy was just moved to another dept. It was absolutely ridiculous. The sales people there are unhinged or jsut playing crazy games. And as a single woman, I know fear for my safety because of this psycho sales person. Avoid this place at all costs. You are absolutely being cheated by these guys, whether you know it or not.

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tintoys

4 de nov. de 2013

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I purchased a 2014 Accord and I am very pleased with the buying experience at WP Honda. I went to five other Honda dealerships and got frustrated by their canned patter and pushes to buy a car " right now". None of them seemed to listen to me when I asked for a simple OTD ( out-the-door) price including my trade-in, and excluding only taxes and DMV charges. Instead most of them quoted a ridiculous value for my trade-in, a low-ball value that they played with by huddling with various "used car directors" and "standard value books". I had a pretty good idea of a value-range for my trade-in before I walked in. I knew the Accord model I was most interested in, as well as a dealer invoice amount ( not including incentives) that would be close to their bottom price. Sasha Kekovic quickly got the picture. He handed me his card and wrote on the back " don't pay more than xx,xxx". This was a welcome change from the other dealers. When I went back to WP Honda, I paid a price lower than "xx,xxx", and a few modest add-ons as well. Sasha's associate, Ivan, handled the details promptly and perfectly. I also appreciated the hand-off from WP Honda to me that included a thorough walk-through of the features of the car. Melanie Peguero did an excellent job. My advice is to do your homework and go to WP Honda and ask for Sasha.

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docsguyss

31 de oct. de 2013

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Very Bad experience. The test driving was good, the salesman was initially very friendly . But later on negotiation of the price, he was very unprofessional. This person should not be aloowed to talk to customers. We left any thoughts of doing business with them when he said "this is ridiculous". I understand the negotiaition might not work.We have been very polite in all our converstaions and that doesnt mean to give anyone an authority to say bad words. I would not recommend it to anyone. Their prices are the highest in the area. Just shop around and will surely get a better price than White Plains Honda,

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jorec896

28 de oct. de 2013

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To make a long story short, I was the victim of a bait and switch by this dealership on an Accord. The management was condescending and patronizing , and offered no solutions. Steer clear of this dealership.

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Meerab

4 de oct. de 2013

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I have had a horrible experience. I don't know from where to begin. It took them 2 weeks to ship the key books because I didn't get the keys when I purchased the car because main office was closed. My Sales Manager told me to come the next week. I called before I left to make sure that key book was ready. I got confirmation that it is ready but upon my arrival, I was told that main office didn't deliver it. What a waste of time! If this wasn't enough! I had a terrible experience just getting registration. I told my Sales Manager that I would like to transfer the old plates to my new car, which shouldn't have been a problem. One month passed and I haven't received my registration, So I emailed my Sales Manager to update me. He informed me that registration was shipped overnight. Okay! I kept waiting for 5 days and still didn't get it! So I emailed him again and come to find out that he shipped my registration to wrong address. I took the tracking # and track the package myself and picked up from the Fedex office. When I opened the package, I was shocked to find out that my Sales Manager didn't transfer my old plates but registered my card under a whole new plate. Now I have two plates registered to my name. I have to go to DMV now and waste my whole day just to transfer them just because My Sales Manager didn't honor my request. I sure wouldn't recommend this dealer to my friends!

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vicmunoz55

27 de sep. de 2013

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I had an amazing experience with White Plains Honda. From the moment I walked in I was greated by the friendly receptionist. Everyone seemed to be in great spirits. Peter Messina was very knowledgable with his product and Alex Vargas was very professional. We didnt agree on the price at first but we soon came to an agreement.The finance managers were also very helpful.After we finished all of the paperwork I was greeted by Melanie who i believe is the delievery person. She was such a pleasure to work with. Very paitient and helpful with the million features that come with this car. She really knows her stuff!!! When all was said and done I left in my brand new Accord Sport 2013 and I LOVE IT!I will return to white plains honda for any future purchases.THANK YOU WHITE PLAINS HONDA!!!

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YOONJAE

17 de sep. de 2013

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I've come to the U.S. for joining inter-company program. I was looking for Honda pre-owned car and I've visited dozens of shops near my place. In searching web-site, I found out that White Plains Honda was having a cool set of used-cars. Though far from where I am living, I drove 2 1/2 hours to get there and saw the cars in person (test drive, too). I'd like to thank to Mr. Bob Mancini showing me his patient and giving me a reduction on the asking price gladly. It drives great without any trouble and I am now experiencing pleasant car-life with my family. I highly recommend this place to buy Honda cars.

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BriannaCivic

4 de sep. de 2013

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I purchased a Civic for my daughter who was going away to college, Brandi was incredibly knowledgeable and attentive. She worked with us from the moment we walked in. Alberto was very kind and helpful with getting our insurance and all season floor mats. I enjoyed working with Brandi and Alberto, I certainly recommend white plains Honda to any and all friends. Thank you!

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LeeMorgentaler

29 de ago. de 2013

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The staff at White Plains Honda was great. I have been to hundreds of dealerships in my life, bought around 10 cars, and by far they were the best (and my other car is a Lexus). Specifically I would like to thank Keith Alexander, Brandi Robinson, Tesfa and Kurt for the way they all handled the transaction. If you want a Honda, go to White Plains Honda.

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cdigilio

19 de ago. de 2013

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We were looking into a Pilot and we were quoted $643 a month for a LEASE. I told the dealer I was insulted by this price. Then he was willing to go down to $499 and take over 2 months of my existing lease. So now I realize that is almost a $6400 difference.I was TOTALLY DISGUSTED with price difference and decided never to do business there. Next dealer was $200 less per month

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Bdsnyc

16 de ago. de 2013

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DO NOT BUY A CAR FROM THIS DEALERSHIP!! We went in to look for an Accord. It was the worst car dealer experience that I've had in 30+ years of buying cars. We had a pleasant discussion about what we were looking for and were then presented three lease options that were exactly opposite to what we discussed! This was done to setup the offer/counteroffer/let me go speak to my manager negotiation that we haven't seen since the 1980's. we haven't dealt with a car dealer this slimy in a long time!! After Jonathon pissed us off with his "proposal" and we got up to leave, Alex (claimed his was a manager) stepped in with a script of "I'm not the manager that priced this". How stupid do you think we are?! Why put people through this tactic?! This is exactly the kind of dealer that makes people distrust car dealers, and apparently for good reason! We left without buying and will never return! We may still buy a Honda, but it will not be from here! Thankfully there are plenty of other Honda dealers in the area. TAKE YOUR BUSINESS ELSEWHERE!!

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Tblove4lyfe

15 de ago. de 2013

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I had lost all hope on getting a car ! White Plains Honda was going to be my last resort, and I had convinced myself before stepping foot in the building that I was going to leave crying and disappointed. Enrique greeted me with kindness, and sincerity! I explained to him my bad credit situation, my horrible experiences at other dealerships, and he assured me I was going to be OK! I am forever grateful for the time and effort Enrique and Sal put in to help me drive away with a 2010 Honda Accord! I suggest everybody go to this dealership if you want great service! Thanks again White Plains Honda :)

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nathanhart

12 de ago. de 2013

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I am not the type of person who writes negative online reviews. But after my experience at White Plains Honda, I feel compelled to speak. My wife and I bought a used Honda Odyssey from this dealership. The salesman was, from the beginning, uninterested in making the experience a good one for us. After our test drive and $3,000 (!) deposit, he didn't return our calls for five days. He mistakenly processed our paperwork (registration, inspection), as if we were NY residents, when in fact we are CT residents. This caused delays and headaches. Instead of an apology, the salesman placed the blame on us.When we finally did get the call that the car was ready, we arrived at the dealership only to find more woes. They had cleaned the wrong vehicle. The finance office had processed the wrong paperwork. The office seemed chaotic while people placed blame on each other. I was there for over two hours, waiting.Finally, I told the manager I wanted to walk away from the deal. I didn't want to do business with them. He then offered a very small "cash back" token. Just wanting to be done with the ordeal, I accepted and drove away in my Odyssey. Words to describe this dealership: Deceitful, Disorganized, Unfriendly.

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danielle35

6 de ago. de 2013

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Very welcoming and friendly staff! Albert was very professional. He explained all the details about the car we were interested in buying. He took us for a test drive, and showed us the service location. I would definitely refer him to family and friends. Gustavo was also very helpful in explaining the financing part of the buy. He was also very welcoming,professional and friendly. He is definitely the finance Person I would refer to. Brandi actually sat in the car with us and explained how to work all the features of the car. This was definitely a plus for us! Thanks Everyone!

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Pebsesq

3 de ago. de 2013

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Keith is a pleasure. I Would not work with anyone else on the sales end. Kurt made the financial process seamless and stress free. In all it was a good experience.

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susanclouse

1 de ago. de 2013

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Kieth was very friendly and knowledgable about the features of the different cars available. He explained the differences between the different Accord lines and the differences in pricing. After the sale, he took the time to go over the dashboard ( radio, AC, etc) and asked if I had questions. The pricing he gave me from the beginning was fair and he made sure the car was performing well on the day i came to pick it up.

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cknoblock

23 de jul. de 2013

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I found a desirable used Odyssey on the Internet at WP Honda. There were no surprises on the price or the description of the car. Keith was very friendly and professional. The trade-in value given for my old car was fair. The sale transaction was handled expeditiously. This is what most people would want in a car purchase but often do not get.

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mcbinky

14 de jul. de 2013

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I went to White Plains Honda looking for a specific car, a certified Honda Civic EX coupe. This dealership had a 2012 listed online. I called to make sure the car was still there, and after confirmation I drove from Queens to White Plains to see it. I had already been to other dealerships and was ready to leave if it wasn't what I wanted or the price wasn't right. Upon arrival I met Alex, the salesperson who took me out to see the car. He was very nice to work with and just very down-to-earth. The car was nicer than it appeared in the pictures. I took it for a test drive and was very happy to find everything was as listed. I explained my situation to Alex -- what I had to trade-in and what my budget was. I am very happy to report that we made a deal that satisfied both of us. They fairly valued my trade-in without any silly game playing. We worked with a man named Jerzy on the trade-in. The transaction couldn't have been smoother and honestly, everyone was very accommodating, very nice. I gave the car two weeks of driving before writing my review. I have put a few hundred miles on my fantastic car and I love it -- no issues, no problems. This is not my first spin with buying used cars. I've been down this road before and haven't had the best experiences in the past. I would absolutely go back to White Plains Honda and would recommend them to anyone looking for a car. Now I'm off to go drive my bright red Civic!

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wp1128

9 de jul. de 2013

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Great experience at White Plains Honda. I came in with a specific car and brand in mind and the dealer wasted no time in gathering all the available cars that fit my preference. They truly let me make the decision instead of pushing a specific car on me. Would recommend.

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Supa527

9 de jul. de 2013

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Went in to discuss a new Honda Civic Si. Peter was incredibly well informed regarding the car. He answered all my questions with clear responses and wasn't pushy or overbearing. Walked me through the entire process and got me the car I wanted with the options i required. Incredibly satisfied with the experience and I would absolutely recommend this dealership to my family and friends.

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Carmoncrv

8 de jul. de 2013

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I had an appointment to trade in my 2007 CRV with Taylor Mullens, the moment I walked in I was greeted by Jonathan Rios and Alex Vargas. I felt extremely comfortable from the beginning especially because I was dealing with my original sales person from my previous transaction. Jonathan helped me from start to finish,from the color to the financing. After two car purchases from him I don't want to deal with anyone else!!!! Thanks White Plains Honda, loving my new CRV

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capnsammy

7 de jul. de 2013

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BEWARE AND AVOID AT ALL COSTS! This dealership uses bait and switch tactics! I called this dealership (if you could call it a dealership, as I'd prefer to call it a shady business person factory) to negotiate a price for a basic low end CRV, as I am moving to the neighborhood soon and wanted to start a relationship with a nearby dealership. I quoted them a price I had received from another dealership and the person I originally spoke to on the phone (Helen) said they could beat this price and offered me $250 per month including all taxes rolled in. This price was well below the other dealers so I tried securing it asap. I am also moving soon and I needed to pick up the car as soon as I closed on my house in approximately three weeks after my first call (which the dealership knew). Helen told me that she'd call me back the next day to take a deposit to lock in my price and send me a confirmation, as all of the people who take deposits had left for the night. After MANY calls trying to reach Helen and make my deposit it took me approximately 15 calls and over a week until I got somebody from their finance department to confirm the details Helen and I had negotiated. He said a salesperson Jonathan would call me back "in a few minutes" to take the deposit. Needless to say, Jonathan didn't call back for days and every time I called no matter the time of day, he was "with a client". Never received any calls back and only actually got to speak to him once I threatened to take my business elsewhere. Finally the mysterious Jonathan picked up the phone and confirmed all of the details of the deal, agreed to take my credit card to lock in a deposit, and said he'd send me a confirmation email immediately. He also asked me to name three colors that I liked as he could guarantee that he'd get me at least one of them since they have "plenty" in stock. DAYS go by and many calls from me go by with Jonathan always being busy with his "clients" that are obviously more important than me. Finally, he once again picked up the phone when I threatened to take my business elsewhere and have my credit card company deny any charges from them. Now, two and half weeks after my price was negotiated and confirmed by over 3 different employees of this dealership and less than a week from when I need to have this car, Jonathan now says that the "programs have changed" and he "can't give me the car at this rate or it would be a loss for them". He said he's fighting for me to have them match the price and he'll call me back in a few minutes. Once again, days go by and Jonathan is now out of the dealership for the day. At this point we demanded to speak to the manager, thinking that he/she would be outraged about the terrible customer service experience and certainly try to make it right. That is sadly only how things work at 99% of other businesses that appreciate your business and don't lie to your face. We spoke to the manager Alex Vargas, who was far and away one of the most unprofessional and downright liars I have ever had to deal with in any course of business (and I'm a lawyer!). Alex said that he was aware of our situation and our conversations with Jonathan, but he was not able to sell us the baseline CRV at this price as they had "not a single car in stock to sell us", BUT since we need the car in a few days, he luckily did have a top of the line CRV in stock for "ONLY $100 more". Alex then pressured us that it wasn't a big deal as $100 wasn't that much money (although if he didn't flunk math he would have realized it was well over 1/3 of the overall monthly price). I told him that I had no interest in the high end model as this would just be a car that would be driven to the train. After much discussion back and forth and us expressly how disappointed we have been with him and his whole dealership, he said he couldn't do anything for us outside of calling us when the car "came back in" (which he had "no idea" when that would happen). Not believing this story, my wife called the dealership back an hour later and asked if a baseline CRV was in stock if she wanted to come in and get it and Noreen said "Sure, we have plenty of those CRVS ready to be driven away". We then called back and asked to speak to Alex, at which point we said we were done with this dealership forever, will tell all of our friends in Westchester about our experiences, and will be contacting the BBB and writing reviews on the internet about his lies. Alex said he didn't appreciate being called a liar and we said, "Then maybe you shouldn't lie". Bottom line is that this dealership knew all along that they couldn't meet this very low price on the CRV. Rather than being honest and admitting that Helen spoke out of line and they couldn't offer the car for that low, they dragged things on and on and on until I only had a few days to go elsewhere before I needed the car (at which point it would be hard to find a car elsewhere) before they tried to bait and switch us into the high end model. This dealership lies and tries to cheat their customers. We have already contacted the BBB and based on what I've seen on the internet, we are not the only ones that have done so. AVOID THIS DEALERSHIP AT ALL COSTS. The Mount Kisco dealership's prices weren't a rock bottom as this dealership, but the dealer was honest all along and I have not felt like he's been taking advantage of me like the great group of ladies and gentlemen at White Plains Honda.

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dallarac

3 de jul. de 2013

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When I first entered the dealership I was greeted and asked if I had an appointment. I did not but was led to Keith Johnson who was readily available and willing to assist in my search for a certified used Honda Accord. I had one in mind but he showed me several options. He brought out the keys to all the cars I was interested in so I didn't waste time waiting for him each time. My son and I both took a test drive and Keith was patient, informative and confident we would find the right car for us. At no time did Keith pressure us to make a decision but was friendly and answered all our questions. After deciding on a car, he explained in detail all the procedures regarding payment, paperwork, delivery, etc. When I took delivery of the car, freshly washed and vacuumed, he briefly stayed to ensure I knew all the features of this model, which I found very thoughtful of him. My overall experience was the dealership employees were nice, friendly and made me feel welcome. Keith was professional, knowledgeable and seemed more like a kind neighbor giving advice than a car salesman. It was a pleasure to work with him in obtaining my car. Overall, the experience was a positive one and I would recommend this dealership and definitely Keith Johnson.

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AutoFinder

1 de jul. de 2013

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We came to The White Plains Honda from CT because the web said it would honor trade-in quotes from AutoTrader.com. We have an Audi Q5 that we have only owned for less than a year, no scratches, panoramic sunroof, leather heated seat, a whole bunch of luxury details. When we had our car appraised at White Plains Honda, they quoted us almost 5,000 less stating that they use Galves, not AutoTrader to rate their cars for trade-in. I was furious since we had driven over an hour (not to mention added a whole bunch of miles to our car,) but when I asked for their manager, Jon came over and sincerely took his time explaining the appraisal process and that he was not familiar with their dealerships marriage to AutoTrader. He sincerely apologized after taking a good 15-20 minutes to explain how Galves worked and why it rated our car so low (in comparison to the Autotrader quote). Our salesman, Keith, also did a nice job explaining the inventory until we got our appraisal through. Overall, I would say it is a good dealership if you have a downpayment and don't want to trade anything in. They were extremely professional and I appreciated the time they took, despite the error in their business management of having them connected to a site they don't use. We ended up going with a dealer in CT that respected the AutoTrader quote and we're now in a new Honda, with payments over a $100 less than the Audi. Alls good in the end!

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NER861

23 de jun. de 2013

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Having leased two Accords including my current 2010 EXl from White Plains Honda I directly went there again for a 2013 Accord CVT w/tech. The salesman was exceptional and quickly took me on a test drive. I was very pleased with the vehicle as I always am with Accords this would be my 7th. However, things quickly took a turn for the worst when a manager?? was brought over to negotiate the lease. Long story short I had previously considered an got pricing for an Acura TL at 36 mths 15 k $354 $2000k down, including an offer to some degree on my current 2010.The "manager" only offer was $4000+down and $354 mthly(this was presumable his best offer} I repreatly ask for the cap cost and he ignore my request....and told me the 2010 had no value, no negotiation. At that point the TL was starting to look good. He then had the audacity to ask me if no better deal is to be had at other dealership would I return, I let him know if I'm unsatisfied on the first go around why come back, total loss of a perfectly lovely sunday(6/23/13), The main issue was that I would have been flexible on an EX-L no tech, however he was pushing a CRV - a no go for me.Well I guess White Plains Honda couldn't care less about pleasing the customer in a fair deal for all concerned nor customer loyalty to the brand. I suppose what was most displeasing was the impression that if your a woman you'll take whatever they offer. FYI I deal with contracts and payments for a major city agency with a fleet of 9000 vehicles. The bottom line ..I stress the salesman was great the kid who is the manager needs retraining or maybe your best bet is any and all other Honda dealers and last bet there is always ACURA!!!!

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tyshawnya

21 de jun. de 2013

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Thomas was great to work with.....The manager and finance dept were excellent!!! I was given a great deal and they worked with me despite my credit score

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osberk

18 de jun. de 2013

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I just bought a used BMW from White Plains Honda. To be honest, i was not sure about them before, but i was wrong. They did a great job and i purchased the car i want. Sales person, Alex , was so friendly. Although i was the one who causes the problems, he was so patient and solved all my problems. I bought the car that was retailed a lot more than what i paid. Hope we will make another deal soon. Recommended dealer and sales person!!!Thanks for everything White Plains Honda.

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ken1king

6 de jun. de 2013

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Keith Johnson was outstanding. He made my experience rewarding from start to finish. He helped me quickly find the right car. He made the negotiation experience less painful than most dealers. He was transparent, trustworthy and honest. A rarity among car salesmen, at least in my experience. In addition, when I struggled to conclude the deal, he quickly seized the opportunity and helped me close the gap with his management. It was a win-win, with a very reasonable compromise. Thanks Keith for making this a productive and rewarding experience. Ken King

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AndreRoman08

17 de may. de 2013

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I bought brand new 2013 Honda Civic on May 15, 2013, the sales person Ivan Rados was very kind,friendly and professional, I would recommend anyone to do business with White Plains Honda and to work with Ivan...On a scale of 1-10, 10 being the highest I would rate Ivan a 10.

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claudiaroux

16 de may. de 2013

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Keith Johnson was an excellent guide to buying our car. He was extremely helpful and pleasant to deal with. He went out of his way to do a l of extra things to make sure everything was in place for us. We highly recommend him.

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hondacrv2013

3 de may. de 2013

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This review is very long overdue, as I have been meaning to write one for months. I purchased my Honda CRV back in January 2013. I was looking for safety, quality, comfort, affordability and reliability, as I was about to give birth to my first child. I could not be happier with my choice of car and the Honda products. More important, I owe the positive experience to Donna Lozinsky of White Plains Honda. Never before have I met such a friendly, knowledgeable, professional salesperson. She helped me choose the best car for my needs and budget. Donna was nothing but incredible throughout the whole buying process and for weeks after, going above and beyond. She meant it when she said "she comes with the car". Donna frequently checked in with me to assure I was satisfied and comfortable in my new car. I recommend Donna Lozinsky of White Plains Honda to all and anyone who asks!Amy H.

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Tess13

29 de abr. de 2013

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I can't even begin to tell you about this amazing experience at White Plains Honda! I have been to 5 different Honda dealerships and none of them can compare to White Plains Honda! The deal was hard but it got done! When I first arrived Jonathan Rios was there to greet me and I sat down and explained my situation to him. He sat and listened to me without never once looking uninterested. From then on Jonathan involved Alex to see what would be the best situation for me since I was doing an early trade in. Jonathan then got me to test drive the car of my choice and I loved it! We started the paperwork but, since it was late Thursday evening I had to come back the next day to pick up the car if all went well. From start to finish Jonathan Rios was always there to inform me on the latest update regarding my application and Kurt was there to explain everything to me regarding finance and he got me a low APR despite the fact the credit wasn't that great but still ended up in a single digit APR with a shorter loan period! Brandi was a doll. She was there to greet me the next day to pick up the car. The car was ready for me to drive home as promised. Brandi went over all the features to the car and took her time explaining what the commands mean and does. Sandy another doll was there to finalize the deal with me and explained everything regarding the trade in vehicle and what the next steps and so fourth. This is the best car buying experience I had in my life! I would recommended everyone to go here!I am soooooo happy with my 2013 Honda Accord! Thank you White Plains Honda!

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daversano

8 de abr. de 2013

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My husband and I had a wonderful car buying experience at White Plains Honda. We walked in to find friendly sales employees, particularly Donna Ann Lozinsky, and did not encounter any haggling. We would certainly return to White Plains Honda and highly recommend the dealership.

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saintaugostine

7 de abr. de 2013

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I had a good experience with this dealership. It seems that they care about the long term customer satisfaction, which is a rare quality in car dealership world. The salesman (Alberto) is a friendly and honest man. I enjoyed working with him.

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Bxteacher

6 de abr. de 2013

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I found everyone at White Plains Honda very friendly & helpful. I was greeted by Ivan Rados & he was by far one of the best salesmen I have dealt with in purchasing a new car. Ivan is very warm, friendly, helpful and does everything he possibly can to get you the car at a price that you are happy with. I had 2 issues I was not happy about ( car not ready at time of pickup & scratches on car ) & Ivan made sure they were dealt with in the best possible fashion.I am enjoying my new 2103 Honda Civic and a lot of that has to with do Ivan.

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Entrepreneur10

26 de mar. de 2013

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With 160,000 miles on it, we decided it was time to retire my sons 2004 Honda that we had purchased new. We looked at other brands but decided to go with another new Honda as we had so much luck with the first one.I was discussing this with one of my neighbors who said his son had just purchased a used Honda from Keith Johnson at White Plains Honda and he was very happy with it.Although we had not considered a used car, we figured it was worth a look. I was all prepared for high pressure tactics and all the other bad things you hear about used car salespeople. Boy, was I ever surprised. First of all, Keith was no pressure. I dont mean very little pressure, I mean no pressure.Second, he took the time to find out what our needs were and then showed us the right vehicles. On one of the occasions when Keith was out of the office for a little while, his manager Joe treated us with the same quality attention until Keith returned.All in all, this was one of the most satisfying experiences Ive ever encountered in a car dealership.I highly recommend seeing Keith Johnson if you are in the market for a car.

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DaffodilGraham

26 de mar. de 2013

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I was nervous about purchasing a car for the first time all by myself. Sandy made it easy. I thank her Love my Car!!Sandy was very personable and patient and explained very clearly when I didnt understand the terminology. Also, Brandi was very discriptive with the explanation of how the car technology works in my favor. Kurt the finance guy was very helpful when I explained my budget and what I am able to pay. Alex assisted when the insureance company phoned and could not get intouch with Sandy. They showed me that there is a good team at Honda of White Plains.

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ChristieRaimondi

26 de mar. de 2013

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I have been a loyal customer at White Plains Honda for the past six years now and I recently leased a new Accord. It was a pleasure to work with Donna! She is very friendly and knowledgeable. With Donna's help, my transition was extremely easy and smooth. She kept in touch with me every step of the way and I appreciated all of her updates. This was the best experience that I have had at White Plains Honda over the years! I highly recommend Donna.

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JSSSS

17 de mar. de 2013

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The dealership has the absolute best prices in the entire Westchester/Fairfield County area. The customer service was great -- they worked with me even though I live halfway across the country. They were able to set up registration in my home state, and the plates will be sent to me, saving me a huge amount of time and taking care of licensing/registration/title all at the same time. I would definitely recommend the dealership.

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JeannieF

4 de mar. de 2013

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I had recently leased a car from White Plains Honda dealer. The atmosphere and place was nice and professional. The sales person who took care of me was Donna Lozinsky. She was efficient, professional, knowledgeable and friendly. She was not pushy and understood that I had to stay within a budget. I felt like I was talking to a friend instead of the typical salesperson. I came out happy with a deal that I can afford. All of the paperwork and red tape process was taken care of seamlessly. There's nothing more satisfying than having transparency and great customer service when buying/leasing a car--qualities rare to find in this day and age. I recommend this place and Donna highly.

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seven30

28 de feb. de 2013

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If you think every salesman is the same....you are wrong. PETER MESSINA has proven to be the quality person to buy ANY car or SUV. My wife and I went into the dealership to purchase a Honda Pilot. Peter Messina gave us a great tour and test drive. What I liked most about him is his interest in asking about our need for the truck and why we did not continue to use our current truck. Based on what we were looking for and the accessories we planned to add, Peter suggested the Touring based upon our needs (1 kid and 1 on the way) which ended up making perfect sense. The best part is he understood our budget and gave a GREAT price which fit my price range perfectly. We would like to say thank you Peter Messina for your assistance for the purchase of a great SUV. You are one in a million and I will recommend you to everyone and I hope everyone who took time to read my review, ask for you as well.

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cynsanewday

26 de feb. de 2013

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I had done lots of online research looking for a new SUV. It came down to a final 3 (Madza CX-5, RAV4, or Honda CR-V). Because I didn't want any high pressure sales person involved, I scheduled test drives through Internet Sales, setting the expectation that I was comparative car shopping and not buying on the spot. However that all changed when I went for a test drive with Alberto Rodriguez at WP Honda. I immediately loved the ride, the safety features and of course all the cool stuff. I was quite adamant with Alberto about how much I hated the whole new car shopping (never knowing if you're really getting a good deal or not) experience...ugh! He was very understanding and professional. I was more than pleasantly surprised that he was very forthright in discussing his best offer (no back and forth haggling) and he showed price/feature comparisons against the other brands. Long story short, I brought the CR-V E-XL that same day at a great price in the color I wanted and Alberto personally delivered it to me a few days later. Needless to say I am very pleased with my purchase an would highly recommend making Alberto your salesman of choice!

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LillianReyes

25 de feb. de 2013

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My husband and I went to White Plains Honda without an appointment but were quickly assigned a dealer - Jonathan Rios. He was very eager to make us feel less anxious. We spoke with him about what we had in mind to buy, a 2013 CRV, and he showed us what was available in the lot that day. We negotiated a price and color. The whole process could not have been smoother. And that's thanks to Jonathan Rios. He even called five days later to check up on how we were enjoying the CRV. That's a salesman. I would not hesitate to recommend White Plains Honda to my friends and family. I would tell everyone, "See Jonathan, he'll take good care of you!"

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ravichhatwani

24 de feb. de 2013

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No issues with dealer, it is ok and considerable I got a good Vehicle,and if you get issues with vehicle they are happy to assist you and help you to get your work done.

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Eric_N

23 de feb. de 2013

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I had a great experience leasing 2013 Honda CRV. The delivery coordinator, Brandi Robinson was very helpful answering all my questions and addressed all concerns. She was able to make the whole process as fast and easy as possible. I appreciated her professionalism. She was happy to go over all options available, and her expertise made me confident in my decision. I will definitely return to lease or even buy at White Plains Honda again. Thank you Brandi.

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Nnatou2

12 de feb. de 2013

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I was in the market to purchase a used Honda Pilot. I had been to several dealerships in my area and was disheartened by the dishonesty and gimmicks I was subjected to. When I called WP Honda about 2 vehicles I saw on their website, I spoke to the manager Juan who was very upfront and honest. I was able to get from him over the phone what I could not get from other dealerships while standing in their showroom. I decided to take the hour long ride over and was pleasantly surprised that everything I had discussed with Juan was accurate. There were no additional dealer fees, certification fees or uneccesary charges. I had such a wonderful experience with salesman Keith J. He was able to answer all questions and prepare the vehicle for immediate delivery. I was driving a Honda Pilot home within a couple of hours. I recommend this dealership to anyone looking for upfront pricing and honest salesman.

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LoJackDTX

9 de feb. de 2013

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First and Last time that I would do any business with this location...I brought my wife's Honda in for brake service and left with feelings of disgust, bad customer service, and suspicious shady scams. Cautious from previous experiences, I had made them aware that someone else had looked at the vehicle and that only the brake pads would need to be serviced and not the rotors, as it would be an additional cost.After leaving, I received a phone call back from Anthony Valentine who said that the rotors also needed work and which of course would be an additional cost. I found this suspicious since someone I trusted had already looked at the brakes and rotors before arriving. I asked Anthony that I needed to make a couple of calls and asked not to continue with the repairs.When I called Anthony back and asked for the car to be returned to me, he suspiciously paused and said "ohhh...we already did the work on the car" I asked "Why?" since I did not authorize them to work on the car any further and wanted the car back. He then shifted gears to say that they would only do the brake pad special and not the rotors as I had originally requested. I got the impression he tried to "catch" me by saying that they already did the work on the car and made me feel obligated to pay for the service so I wouldn't take the car somewhere else. I found it blatantly wrong that he would take it upon himself to go ahead and do the work after I had asked him not to. At this point, I was also suspicious if they actually did start repairs on the car at all or if he was just saying they did.When I returned to the dealership the following day, I had waited to be serviced and noticed Anthony eating a sandwich at the customer service area not acknowledging me as I was next in line. He then had walked away. I then asked for who I believe is a Service Manager Bill Carlucci. I explained to Bill that it was my first time at the dealership and that I bring my Jeep to a Jeep dealership exclusively and was looking to start doing the same with my wife's Honda with a Honda dealership. I explained that I did not feel comfortable with what had transpired the day prior and explained what had happened with Anthony. He apologized saying that they should not have done the work without my authorization. I also explained that I wanted that car back to that I could have it serviced somewhere else for cheaper and asked if he would honor the rates from the other location. He said he would not honor the rates since when I originally came i, I had signed for the brake special which I don't recall signing and that was what they were going to charge me. He offered a 10% discount instead of $13. At the end of the transaction, I noticed that at the bottom of the receipt that was presented to me that a signature had been covered in "White-Out" on further inspection, I realized that the signature was not even mine and appeared to have been covered up. I left the dealership disgusted and feeling scammed. I feel they could have at least honored the competitor price since I wanted the car back originally and got the impression that they wanted a "quick sale" as opposed doing what's right to develop a long lasting customer for service, sales and referrals. I leave also confused whether or not the rotors were completed and have safety concerns now since I have a family with a 1 year old daughter who rides in the car with us.

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Donnacaprioni

21 de ene. de 2013

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Terrible,dishonest, and no customer service once you walk out the door. I was given a price in writing for a lease on a new CRV however when I went to pick it up after my car was already turned in,the monthly price had changed. When I questioned as to why the payment had increased I was told that my taxes were miscalculated by my salesman. This turned out to be untrue. I didn't know what to do so stupidly I signed and left. Once I got home and thought about it I realized just how dishonest it was and how many other people do they do it to. So I emailed my salesman who was so nice during the transaction but his true character quickly showed when he didn't respond until I sent several more emails. I then asked him to look it into and never heard from him again. I called the sales manager who said he would get back to me but hasn't. I filled out a customer satisfaction report and received a call telling me someone from the dealership would call me. They didn't.Bad enough the dealership behaved in such a way but Honda corp was made aware and have also ignored the situation. I would never purchase a Honda again and will make a point of encouraging anyone who questions how I like my CRV to look elsewhere.

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bullman2013

21 de ene. de 2013

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Sandy was very hard working and a pleasure to deal with. She responded quickly and accurately to all of my questions and concerns. She found an excellent car for me. I would happily recommend her to my friends.

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Cburgos

19 de ene. de 2013

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I want to take the time to thank Sandy for an amazing job getting me my first car. She took her time to show me around and let me drive the car. She explained everything step by step to me. Im sooooooooo HAPPY!!!

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freiners

18 de ene. de 2013

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This dealership is DEFINITELY worth the trip for customer service, follow-through and satisfaction. Donna Lozinsky emanates customer service from the get-go! Our first encounter with her friendly manner and personal attention put us at ease right away. We discussed the car we wanted and left the rest up to her. From discussing ways to arrange a convenient test-drive ( as a showroom model was not initally available ) to having to chase down a color of limited availability when we finally made our decision, Donna showed us that she was up for the challenge. Donna kept in touch faithfully during the sales process ( and car hunt! ) and has continued to touch base with us regarding any lingering questions in the aftermath. She often made a point of acknowledging her other team members when they had helped in the process, which is compliment to her teamwork attitude. Having begun our Honda search at another dealer - and having made several visits to that same dealer before coming to White Plains HONDA - I can honestly say that Donna's customer connection after one visit definitely outshined the SUM of what I received at the other. This is our first HONDA. We will definitely come back to White Plains HONDA when we're ready for another purchase. While my dealing with Kurt in finance was a more limited encounter, I can say that I was very pleased with the ease of the financial process, his knowledgeable answers to my questions, and how quickly we were able to complete the process.

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jlreal

17 de ene. de 2013

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We purchased a CRV in 2011 with White Plains Honda but now that the family is growing )new baby on the way) we decided to go back to this dealer, given the great experience we had with Gustavo Rengifo. We were right to do so. Our experience this time around was even better. Sandy Vargas-Colon (sales representative) was very kind and helpful, taking into account our needs and expectations. Alex Vargas, the manager was also very kind and did all he could to offer us a package that suited our needs. The hours we spent at the dealer, even though we only went in for a quote, resulted in us driving home with a brand new larger vehicle that we are really enjoing much. Gustavo Rengifo was again very helfpul and accomodating to our needs and offered the best payment options available to us.The post sale service has been great so far. Sandy has gone out of her way to assist us with the other accessories that need to be installed and has been available to talk or text whenever a question or need has come up.Thank you for a great experience.

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Shalini812

15 de ene. de 2013

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I had the pleasure of purchasing my Hyundai Tucson from this dealership. I intially began my purchase with Joe who was nice, professional and worked out an excellent deal for me. The process was a little more dragged out than I would have liked, but that was at no fault of the dealership, but rather the bank. I then had the pleasure of meeting Keith Johnson, who was by far one of the friendliest, most welcoming individuals I have ever met. I was quite frustrated with the prolonged waiting period, and began to question the credibility of this dealership, however, when Keith contacted me, his detailed explanation, his willingness to answer my questions, and his patient friendly tone immediately dissipated any doubt I had in White Plains Honda. Upon meeting him in person, he welcomed me, not as a stranger purchasing a car from him, but rather as though I was a family member. He went above and beyond to ensure that I did not just leave satisfied with my purchase, but HAPPY. Many people often state that car salesmen are coniving individuals trying to bleed your pockets, however, this is MOST DEFINITELY NOT the case at White Plains Honda. The Business Manager, Gustavo, not only helped me get a great deal on my financing, he even got me enrolled in a program to fix my credit! Overall, my experience with White Plains Honda was FANTASTIC and though I may not have purchased a Honda, they were still very willing to help me and ensure I left satisfied. As the icing on the cake, Keith even called me this morning, the day after I brought the vehicle home, to ask me how my ride home was! How sweet and considerate is that?! White Plains Honda has definiely gained a customer for life...I don't think I would go anywhere else because their shoes will be tough to fill! THANK YOU WHITE PLAINS HONDA!!!!!

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hamiltonde la cruz

8 de ene. de 2013

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I bought my first certified used car, it was the best price i could find in the whole area, Yvy try to make the best deal possible with Jersey for me im glad we came to an agreement, and also Gustavo has helped me a lot, he is a very nice Financial Advisor he really tryes to do the best for me, if u are trying to buy a used or new car this is the right place to go, you won"t regret the deal you get there and the customer service excellent, i got an Honda Accord 2009 Taffeta White and i'm very happy with the car.

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cardenmike81

7 de ene. de 2013

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I really wasn't going to buy a used car that day but just to look around. Mr Keith Johnson showed me some cars in the lot and i saw one that caught my eye. Mr Johnson answered my wuestions with a big smile. I didn't ask for the car fax but he showed me one anyway. That told me that Mr Johnson was very honest and straight forward. I like that and his kindness made me feel at ease. I wasn't pressured into buying anything at that time. So right then and there, i brought the Honda Civic. Great car and I told my co-workers about this and suggested that if they are looking to getting a great car, go to White Plains Honda on central ave and ask for Mr Keith Johnson and tell him I sent you. Again, thanks so much Mr Keith Johnson.

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ershey

31 de dic. de 2012

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Donna Lozinsky is the reason we keep coming back to White Plains HondaHer loyalty to her customers and consistent commitment to go above and beyond in making Honda ownership uniquely rewarding experience distinguishes her above any other automobile sales or service professional we have ever encountered

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abauer100

31 de dic. de 2012

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Mr. Johnson wasn't the "high pressure... how I can put you in this car TODAY" salesman which I have previously experienced. He took time showing me and test driving a varity of cars to ensure the car I purchased was the best for my needs. As it turned out, I wound up buying a car he recommended over the one I inticially picked out... and I am very happy with my purchase.

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Anaely121

27 de dic. de 2012

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I went to this dealership after doing plenty of research on a 2008 Honda Pilot ex-l. They had the absolute best rate so I knew that I didn't have to play the price negotiation game as the car was being sold below market value. Once i got there Juan Carrion took such great care of us. I must admit before going there I thought I was going to get the typical pushy salesperson, but it was completely the opposite with Juan. He was patient, friendly and answered all of our questions. He made us feel at ease and took great care of us. The process went so smooth and i couldn't ask for a better experience. Thank you so much Juan!!

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tgluck

25 de dic. de 2012

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Keith was great. He helped with the many questions I had and was very patient with my requests for outside mechanic inspections. We had some issues with the bank releasing the previous owner's title and he was very dleigient and responsive. All in all a great experience.

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Melissafas

24 de dic. de 2012

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Having never purchased a used car, my husband and I walked into White Plains Honda for information about how to buy a pre-owned car and what to look for. Keith was extremely helpful, providing with us with a lot of useful information so we could be educated consumers. He guided us through the entire process and assisted us with the purchase of a used Civic in excellent condition as a gift for someone very special to us. He was a knowledgeable, friendly, warm and overall, a pleasure to work with. Thank you!

JM

Julia Martinez

16 de dic. de 2012

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I had a terrible experience with major world, so I was affraid of having the same issues with other dealers.so a friend of mines sent me to Honda paragon and told me I should speak with joe Carusone after speaking with him for quite a while explaining to him what happened he was nice enough to show me all the great cars they had for great deals. The time I was with joe made me feel comfterable to actually forget what happened with major world and select a car I proffered. However let me tell you I'm not a woman that anybody can deal with because I understand that you must be really sure that the car you buy makes you happy because that car is going to be part of your life. So with the great deal Joe gave me I bought a pilot (2008). But let me tell you that pilot was the best car I ever had, there was no problems no issues at all it just felt like the car was brand new. However, once sandy arrived my car got flooded it was a catastrophe because my apt got flooded my car got flooded but at least my insurance helped me to get my car so I returned to paragon hoping for joe to help me but once I arrived he wasn't there no more so feeling uncomfterable I left looking for joe number in the papers that I saved from the flood and luckily I found it so I called him asking him if he still works at dealers and his response was yes and he told me that his dealer was pretty far telling me if I'm sure I wanted to go too white plains Honda and he told me if I did that he would try to get me the best price possible. From far rockaway I had to go all the way to weschester on my rental car for I can get a new car to drive around for my errands. So when I arrived at white plain and I finally got a cr-v with great mileage and low intrest including a great price that I can afford during these hard times. So its been 2 days since I bought the car it's great I have no complains also the cr-v saves so much gas that it's unbelievable and I recommend this car and dealer to anybody who is interested in buying a Honda my experience was great and trust me do not go to major world or you will regret it.

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BRIGHT25

11 de dic. de 2012

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My experience with White Plains Honda was excellent. Donna was very helpful and made the buying process seamless. She was patient and very knowledgeable. She went above and beyond to insure that everything went well. I would recommend to see Donna for your next car purchase.

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mamoreno490

9 de dic. de 2012

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Sandy was very helpful and pleasant to do business. I was able to get everything I wanted in the car and it didn't take long to get the ca.

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CRVman

9 de dic. de 2012

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Recently my wife and I started shopping for a used CRV with low miles. We noticed a listing at White Plains Honda and made an appointment. We left about 2 hours later in an almost brand new CRV. I would highly recommend this Honda used car dealer to anyone. Everyone in the office was friendly and attentive. Juan, the assistant manager introduced himself to us. He was very polite and attentive. Roger, the salesman, was very amiable and low key. Not a high pressure salesman. He made it stress free. And, as the car was being delivered, Joe C., the used car sales manager, came over and gave my wife a step by step instruction session on all the dials, gauges and gizmos. It was as if they were delivering us a brand new car! For all of these reasons, my wife and I felt that this was a very positive experience and we wanted to pass this on to anyone contemplating buying a used Honda at White Plains Honda. We would not hesitate to call on them again.

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Ben Eng

9 de dic. de 2012

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Peter was extremely knowlegeable, patient, professional, accomodating and fair during our initial visit, test drive, (ultimately) purchase and final inspection of a new 2013 Honda Accord EX-L in December. He made us feel that our priorities were always first. Brandi was very thorough and helpful in setting up the customizable features (bluetooth, pandora, stereo etc) and menus. I would not hesitate in buying another car or recommending Peter to others.

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Heatherckeen

28 de nov. de 2012

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I was searching for a 2011 Honda Pilot Touring and visited 4 Honda dealerships in the area before coming to White Plains Honda. At each of the other 4 dealers, I encountered the kinds of business practices and games that make people really dislike buying a car. When I saw online that White Plains Honda had a vehicle like I was looking for, I contacted them and first spoke with Juan, the used car manager, then with Bob Mancini, my salesperson. They were both honest and upfront, very easy to deal with and in general made the process as painless as possible. Discussions over pricing were easy and honest. They had no problem with the fact that I had pre-arranged my own financing and never tried to force me to use their own internal financing as another dealer had done. Very simply, there were no games. Even when my own financing source (credit union) proved to be extremely difficult to deal with, they were very patient and continued to go out of their way to keep the deal together. Weeks after my purchase, I had a question about my tag/registration and Bob was very quick to return my call and answer my questions. When the dealership received my tags (from Florida), Bob contacted me to let me know he would be overnighting them to me. I would definitely purchase another vehicle from White Plains Honda in the future.

RM

Rosemarie McIntyre

27 de nov. de 2012

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Keith Johnson was in the dealership office the day after Hurricane Sandy. We went in just to see what car options we had and we were not sure we knew what car we wanted to purchase. Right from the start, Keith was friendly, accessible, willing to help, explored a number of car options for us, compared the features of the car we were currently driving with the one we wanted to buy, followed up, and ultimately assisted us in purchasing the right car for us. During the week when there were power outages and delays in almost every home and business, Keith went out of his way to keep us informed about what was going on and told us what we needed to have when the paperwork and other details were worked out on the dealership side. Everything went very smoothly, and we are happily driving our CRV. We highly recommend Keith to other potential car buyers!

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tvarghese

25 de nov. de 2012

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I had an excellent experience with Alberto Rodriguez, who was extremely friendly and sincere in his dealings, which finally ended up in buying a new Accord 2013. Alberto explained everything in detail and I am convinced that he knows what he is doing in his position as a Sales Consultant, which made me happy.I would highly recommend Alberto to anyone, who is in the process of buying a new car.Thomas Varghese

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4evapeace68

24 de nov. de 2012

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i purchased a 2010 honda pilot EX-L November 16th 2012.i am satisfied with my choice of vehicle as well as the friendliness and customer service of the sales consultant who answered all of my questions and concerns pertaining to this vehicle.

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richallen

17 de nov. de 2012

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Our Honda element was broken down in Purchase, Ny and needed a new starter-our Honda Dealership back in Bennington, Vt recommended the White Plains Dealership for repairs. I gave my son, who was going to school in the area, our credit card info to pick up the car-he was told it was not accepted, even after I called and spoke with Bill (Anthony)? Carlucci that the credit card info was correct and I was authorizing it. Still it was "company policy". I was on the road, I was forced to stop at a Dunkin Donuts and use their UNSECURED wifi and email on a UNSECURED yahoo mail account to Bill's personal AOL account with my credit card number/exp date/ and the 3 digit security-only then he would release the car to my son. Have you ever heard of a reputable company that doesn't accept credit card info over the phone? Then force a customer to jeopardize their credit card account? I have been a loyal honda customer, but after today, I'm done with Honda!

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milton.sandoval.374

17 de nov. de 2012

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My experience with White Plains Honda was amazing. They treated me as a king. Alberto helped me with everything I needed, he was really helpful, he answer all the questions that I had. I will recommend him to anyone who is lookng for a car at a great price. Thank You Alberto P.S. I had a great experience buying from White Plains Honda;White Plains Honda will have a client for life thanks to their customer service.

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sinsmyname

13 de nov. de 2012

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I am very disappointed with this dealership and will make sure I tell EVERYONE I know how we were "mis-informed" which resulted in a $500 loss to my son. We were told by the salesperson that my ACTIVE MILITARY son would qualify for a rebate at the time he purchased a used vehicle. With that in mind we closed the purchase. Come to find out after following up (for months) on the rebate "we were supposed to receive in the mail" - the salesperson miscommunicated the offer which applied to new vehicles only. The finance manager called me to let me know my son didn't qualify for the rebate because he bought a used vehicle and the salesperson is no longer with them. (we apparently were not the only ones lied to in order to close the sale) When I asked what they intend to do as recompense for this-HE OFFERED ME AN OIL CHANGE!!!! nothing more...no rebate!Shame on me for not getting it in writing-SHAME ON THE DEALERSHIP for not standing by their customers and for taking advantage of an United States Marine!!!

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syedwaqas

12 de nov. de 2012

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Keith J was very helpful and made the process smooth and easy for me as i was the first time car buyer. Would definitely recommend

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TaiKallon

11 de nov. de 2012

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Excellent customer service from beginning to end. Alberto genuinely wants to ensure you have the best experience and makes it happen. I highly recommend Alberto and this dealership!

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Visualito

9 de nov. de 2012

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White Plains Honda was a great place to get a reasonable vehicle. Their professionalism and welcoming approach made the entire process very enjoyable. I will recommend this location to everyone I know that is in need of a reliable car.Particularly, Keith Johnson was a great dealer and working with him was great.Thanks,Anthony Rodriguez

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monteb84

8 de nov. de 2012

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Sandy was extremely helpful in my decision to purchase a vehicle. She was extremely knowledgable about the cars and help me choose the one that was right for me. Gustavo crunched the numbers and I drove away a happy customer!!

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jdfinest510

27 de oct. de 2012

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I was looking for a bigger car for the family, i had a small toyota. A men came up to me real nice and said, Do yoou need help?? i send yes..im looking for a van or a cr-v. he help us to get the right car and that was a cr-v. He a good man treat us like we was at home.

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randy.ressner

26 de oct. de 2012

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Donna Ann Lozinsky is great and got it done. White Plains Honda has the selection andprice. We couldn't be happier- Randy and Dave

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sampata

14 de oct. de 2012

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We were looking to buy two used cars and happened to stop by White Plains Honda to check out a CRV. Keith Johnson was the sales person who supported us. Keith was very knowledgeable, friendly and genuinely interested in helping us choose the right car. He patiently spent quite a bit of time with us showing available cars, reviewing carfax reports to shortlist the right vehicles based on our criteria and helping us make the right choice. Based on our trust & confidence in Keith, we ended up buying both our used cars at White Plains Honda. Thanks Keith & the dealership team (Joe & Juan) for the service & positive experience. Thanks Gustavo (Business Manager) for working hard to organize financing.

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Norma S.

10 de oct. de 2012

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I just wanted to express my greatest appreciation towards Alex Vargas. He was the one that was able to put me into my brand new 2013 Accord. After an exhausting search all i was really looking for was someone that i can trust. We all know that next to buying a house, a car is someone 2nd biggest purchase. Thanks to my professional sales consultant, Alex, I Was able to feel comfortable enough to go forth with my purchase. I would like to say if you are looking or even considering a Honda please go and see Alex Vargas At White Plains Honda. He's AWESOME!!!

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antarg

10 de oct. de 2012

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I had a a great experience with White Plains Honda. I walked in on rainy Friday and looking for an Accord with low mileage and leather. Keith was extremely friendly and straightforward. He showed me a few of the cars outside and then we went inside and looked on his computer and some of his records and found an ideal car for me. A beautiful 2009 silver EXL with low mileage. After asking Keith some questions, and looking at the car fax documents and some similar cars for sale on the internet, I made the decision on the spot to buy the car. I never felt pressured or pushed into getting something I didn't want. It seemed to me that Keith really tried to help me get exactly what I was looking for. I feel fortunate that Keith was at the desk when I walked in that day and I am really happy with the car.

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andyboy47

8 de oct. de 2012

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I have a confession to make. Before I buy anything big I read the reviews of the product and the place. But I don't think that I've ever written a review. Of course there have been times when I told myself that I should but...well you know. So here I go. I was looking for a used car last week and walked into White Plains Honda where I met with Keith. I have to say that instantly I felt comfortable with him. "But he's the enemy!!" I said to myself. "Don't get too close. Car salesman...you know" (I don't have many conversations with myself) It was useless, though. Keith has such an easy going way about himself that you just feel like you are talking to an old friend. Even after I changed my mind about which car I wanted, he just rolled with it. And so I remembered that it's the dreaded sales manager who you got to watch out for. "Red Alert!" Here comes Joe the manager...wait...no don't do this...don't change the way I feel about car dealerships (do I really have to spell it out for you!) Hey Joe, stop changing the universe man. I noticed that each desk had a sign posted, 'No Negativity Allowed", and they really mean it. It may sound cliche, but they really mean it.Listen, I know that it's just a used...excuse me...Certified Pre-Owned car, but I really had a good experience here and its'a about time that I pay it forward. You know when you are talking to friends and somebody says "I got a guy..." I certainly will be calling Keith in the future.

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Anothersatisfiedcustomer

3 de oct. de 2012

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I took my Honda accord 2010 to get it serviced here and these guys were amazing. Not only did they fix the problem that I was having they also fixed another problem. They had my car for about 1 week they kept me updated everyday on the status of my car. And as soon as it was done they called me right away. Thumbs up on the great work guys.

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misskia

3 de oct. de 2012

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Great Review. I had the pleasure of working with Ms. Sandy Vargas and Gustavo for the finance part. I don't usually do the rating for review but I had a great experience and I greatly appreciated all that Ms. Sandy did so wanted to give her a great review.This was my second place looking at for a certified honda in my price range. I talked to Sandy Vargas she was very polite, friendly and had a lot of knowledge about all Hondas, she broke everytime down to me and explained what was different about each one. Most dealers barely know so I was very greatful to have her for my dealer. She worked very hard at getting me the right type of honda I was looking for and for a great price. She spent a lot of time and effort into the perfect honda for me and my family and I appreciate all of her help. I want to think Ms.Sandy for her hard work, kindness and great hospitality. She made my experience easy and stressless. I also want to thank Mr. Gustavo for findimg me a great payment plan and APR. I appreciate all you guys hard work and dont want it to go unrecognized. Thank You all once again.She is a great asset to your staff at White Plains Honda. I was very satisfied with my Honda outcome. Best car dealership experience I have had so far thanks to Ms.Sandy.I recommend this dealership to anyone looking for great Honda at a great price range.

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howardamiller

3 de oct. de 2012

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I went to multiple Honda dealerships while looking for a new car and, not only did I get the best deal at White Plains Honda, but they were by far the most pleasurable to work with.

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odysseymike

2 de oct. de 2012

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Went to check out an Odyssey and dealt with a nice, but unknowledgeable salesman. It was a 2008 Touring with the Michelin run-flat tires. I was never told any details about these special tires or how expensive they are to replace. I bought the van. Later I spoke to a friend who has the same exact van. He told me all about the tires and the class action lawsuits etc. I contacted my salesman and informed him of what I found out. He said he was unaware. He then told me I could put regular tires on the van. That is incorrect, the rims are specifically made for those tires. A couple of months later when I noticed the tires were looking pretty worn, (they were bad when I bought the van but I was told they met specs.), I called my salesman again. He said the tires cost $525 each but he could make it $450. This was not acceptable. Enter Joe Carusone. Joe was a newly appointed manager in the used car showroom. I went to see him about this issue and his first comment was that my problem happened before he was there, he was unwilling to deal with it. I persisted and he finally began working with me.The following is a letter that is going to be sent to his boss and the Honda corporation, it serves to explain the rest of what happened to me:Mr. Carusone,I cannot allow you to think that I am one of those customers who just finds things to complain about and wont go away. I am the exact opposite.What I am is a customer who has experienced a comedy of errors with Honda White Plains Used Cars. Unfortunately there is no humor involved.It started with an inexperienced but very nice salesman named Keith Johnson. I purchased a used 2008 Honda Odyssey from him. His lack of knowledge about the Michelin run flat tires caused the initial problem. You yourself said the car should never have been on the lot with those tires on it. They were very badly worn down and dangerous to drive on in the rain.When I brought the problem to your attention the first thing you said was its not your problem it happened before you began as manager. That is of course NOT what you should ever say to a customer. You should instead simply take ownership of the problem as the manager and deal with the issue. You eventually did this once you saw that I was not backing down, and, why should I have?In reality the tires should have been free to make up for the problem, but I agreed to your deal of $1000. We scheduled a date for the new tire installation. I bring it in and you tell me the guy isnt in that day. Then I bring it backis my time valuable to you?I get the car back and it was scratched on the front left bumper and my rims are nicked. We make an arrangement for me to bring it in and it took me some time to schedule the appointment.I finally get around to bringing the car in for detailing, (which you offered to appease the initial situation) and to have touch-up done to fix the damage inflicted by the service department. You tell me theres nothing you can do about the rims, (did I make an issue about that? I could have demanded new ones and really gone crazy about it, but I didnt). I bring it in at the scheduled time of 10AM on Sept 12th and you tell me to come back at 3PM. Originally you said it would take considerably less time but I went along with 3PM. I come back at 3 and you tell me the touch-up guy didnt show. You should have called before I showed up but you didnt. Your attitude while I was standing there at that moment was not very customer friendly. It is not my problem that you are doing grunt work and the guy didnt show.You agree with me to have the car delivered in the next 2 hours, (by 5PM). I text you at 5:05PM and you tell me it will be there in 15 minutes. Another hour goes by and no car. I text you again and express that I am now angry and that your guy will have to wait if Im having dinner. The car shows up and the touch-up paint that was applied is the wrong color/tone. Now I have to get the correct color from you and paint it all over.You call me and have the nerve to tell me you dont appreciate the tone of my text; you should NEVER say that to a customer. You tell me you have bent over backwards; really? You did pretty good at best. And lets not forget the first thing you said about this not being your problem. Not good customer service at all.I am not the customer from hell, I have actually incurred all of the things that I told you. None of these incidents were made up or exaggerated. You have the nerve to tell me Ill never be satisfied, would you be? Put yourself in my place, (which is what you should do as a manager).Do you honestly think these things are acceptable or do you understand that they are real problems that actually occurred? Do you feel that I should have overlooked some of these things, that they arent such a big deal? It seems to me your intentions or promises are good but you have trouble executing your commitments. Maybe you talk a good game and thats it. Or, its possible you really mean to do what you say and you just cant catch a break. I cannot tell which is true.There are a few things that are for certain and based in facts. 1.I am a victim of several consecutive problems and nothing is fabricated2.The level of service and hospitality I received during this ordeal is good at best.

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Achon

30 de sep. de 2012

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I have given the rating I have because these employees had been so helpful answering all the questions abouts all the doubts and concerning In getting a new car.

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Jamup78

30 de sep. de 2012

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It was a great experience, I was showed a lot of different cars that fit my needs. they were friendly and worked out a great deal for me. The best thing is they would spend all day just making you happy.

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salesposito6

29 de sep. de 2012

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First let me say car buying process leaves alot to be desired most dealers and salesman are very decieving i ran into a few ,but when i called your dealership and spoke to keith johnson i felt very welcomed,then i got to the dealership keith was very friendly, honest and very informed about the honda product he explained everything to me calmly and i knew i was in good hands,we were able to agree to a deal thanks to managers and i was happy when all the paperwork came out i was expecting to see bogus or inflated fees ,instead i got no fees a straight forward deal what a pleasant surprise most dealers suck you in with a low price and then get you at the end with fees ,none here I wont forget this and will tell others about your dealership, Keith and the staff are great people and your dealership was fantastic. thanks Sal Esposito.

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cballerini

23 de sep. de 2012

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Keith Johnson was very helpful in navigating my first purchase of a car. His calm demeanor and gracious personality made for a pleasant experience. Usually trust is not associated with a car salesman but by the end of the day I can honestly say that I put my full faith in Keith Johnson. Keith is a man that you can take at his word and I would highly recommend anyone in the process of looking for a car to place a call with Mr. Johnson.Chris BWhite Plains, NY

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josephine.amadiz

18 de sep. de 2012

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I had a small inconvenience with this dealership after I purchased my Honda Accord, but thanks to Kurt Schon and Nelson Munoz everything was dealt with and resolved accordingly. I am more than a happy customer now. Jonathan Rios was great as well, so two thumbs up to him! I would recommend this dealership. Great service!

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jj1021

15 de sep. de 2012

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Keith Johnson, was courteous, friendly,and professional. He went out of his way to help us find what we wanted. Our experience was pleasant with the staff and we love our car. If anyone I know was interested in buying a Honda, I would definately recommend they go to White Plains Honda,and ask for Keith Johnson. Thank you,John Issac

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nia122

14 de sep. de 2012

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The sales person was friendly, knowledable and efficient. He did not pressure me at all. He helped me consider my options and then offered me a reasonable deal for a new Accord. I did not gave,to spend ann inordinate time at the dealership office. I was driving my new car the very next day.

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c800213893

9 de sep. de 2012

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Read all your paper work closely before signing....My sales person was very friendly, however, once I got to finance I was taken advantage of. I was charged several thousands of dollars for a "extended warranty" from Honda. Once I did some research on this warranty I found that other Honda Dealers charged no more than $900-$1000. I read the warranty contract and found that I had 60 days to cancel it for a full refund- which I did. In order to cancel it I had to go to a Honda Dealer (I did not go to White Plains Honda) they also told me that I got ripped of. Would not recommend this dealership.

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EddyB11

8 de sep. de 2012

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Ive given those ratings because i really felt like i was being taking cAre of instead of someone trying to get a sale. Keith was so helpul and friendly and made me feel so comfortable being there. He knew exactly what he was selling and gave me the car with the exact needs i was looking for. I didnt feel forced or pressured into buying the car, i was very well taken care of and was giving great advice on the type of car that would fit me. Ive had my car for a few days now and i absolutely love it, thnx Keith!

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bchiodo

7 de sep. de 2012

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Having looking at several different SUV's we decided on the Honda CRV. We checked prices and availability of inventory at several different Honda dealers and settled in on White Plains Honda. We were greeted by Keith Alexander who really took care of us. He confirmed the price we were willing to pay, processed the paperwork, and set our minds at ease when he assured us that he would have our CRV EX-L impeccably cleaned and gased up when we returned the following day to pick it up. Sure to his word our new CRV was in pristine condition when we arrived to drive it home. We were additionally impressed with the way other White Plains Honda staff assisted in the process. James Blloshmi helped expedite the paperwork while Brandi Robinson skillfully took us through the vehicle's impressive features. All-in-all a very good experience. In the future we wouldn't hesitate about returning to White Plains Honda when looking for another vehicle.

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carag811

6 de sep. de 2012

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Keith was a great salesperson, got a good deal on the car, everyone at White Plains Honda was very friendly and knowledgeable, I had a good experience buying my car

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DelRe

6 de sep. de 2012

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I am a longtime Honda buyer & was looking for a Honda Element online. I found one at White Plains Honda but was a little skeptical because of how far away it was from my home & I hoped I wasn't wasting my time. When I arrived I met Keith Johnson & he showed me the car & took me for a test drive. I was sold on it instantly. It was exactly what I was looking for. Keith & the rest of the staff took me through the sales process quickly & painlessly & I got the deal I was looking for without a hassle. I told them I would definitely recommend them to anyone who wanted a good deal without the hassle of a pushy dealer just trying to make their quota. White Plains Honda is only concerned with making the customer happy & it showed throughout the entire staff. Thanx again for making it so easy.

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bigjohn102680

6 de sep. de 2012

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The service was very good. I was able to obtain my car within a week and I would recommend this dealership to others. Thank you.

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rebdank

5 de sep. de 2012

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The name of my sales person is not on the list and I would have chosen not to write it in because I do not want to stand in the way of his career. I'm sure he was acting in a manner that was consistent with his training. However, I was forced to by the form.Athough I was quite excited to be purchasing a new Honda CRV the experience I had at White Plains Honda totally deflated any enjoyment I had about my purchase.The Salesperson was extremely friendly and obviously very well trained in sales techniques. These seem to be primarily a list of passive/aggressive sales tools intended to wear the prospective buyer down to the point where the priorities of the customer change from eagerness to purchase/get a "good" deal to "let me out of here, I can't stand it anymore".I was at the dealer 2/1/2 hours the first day (when I put a down payment of $1000!). I did not get a good purchase price although it wasn't terrible. I was somewhat at fault here by being honest (something I was told to never do at a car dealership). As a result I was only offered a price $5(!) lower than what I had told him I had been offered elsewhere and at least $700 more than the "true market value".When I went back a week later to complete the purchase, I was kept there for over 4 hours!!. There were various excuses after the intial waiting period including:1. "I can't find the paperwork, let me look around for it"2. "The insurance agent couldn't send me the forms because they had to talk to you first", "Didn't they call you?". Then a long time elapsed while the salesperson called the insurance company in Texas twice about getting all the info and faxing the forms (about 40 minutes).A subsequent call to my insurance agent confirmed what I suspected: a call was never made to her. It was all a time delaying ploy (in fact I heard another salesperson using the same ploy with another customer).3. Of course, therer were the as expected, several trips to "talk to my manager" about something or other..By this time, I was totally exaserbated. Even the salesperson at the next table was smiling at me as if to say "yup, this is the deal here".Then came the negotiating about my trade in car which was worth according to several reliable research sites about $4500 (as trade in, maybe more has it had 4 brand new tires which I forgot to mention but I am sure was noticed by the salesperson when he drove it). I got only $2700 after negotiating up from a paltry $1400. A total rip off. By this time, the salesperson "WON"; I couldn't stand being there any longer and my husband was totally ready to leave and not buy anything. Part of the sales pitch is also to make you not want to start this horrendous process all over again elsewhere. I foolishly agreed to this lo ball trade in costing me approximately $1700 more than I should have paid for me car. Then came another over 1/2 hour wait to get "all the papers" from another location. The salesperson said he was going to get them. As I watched him go in and out of the several doors inthe area and talk to other customers it was clear he was not going anywhere. Eventually he sent "someone else" to get these papers. More waiting...Finally, after waiting again fo rthe "finance guy", we were ushered in his office to arrange the financing. Here also, I didn't get a great financing rate because I foolishly again, told him the rate I could get from my credit union. They offerd me .2% lower rate!. By this time, I said okay. The forms were ready to be signed when I noticed that the term was for 60 months. I was never asked what term I wanted (which was 36 months). If I hadn't noticed this, I would have been locked in a 5 years loan (of course this is the goal of the finance person).As I live in Ct. I got temporary license plates and registration. The permanent plates need to be sent to the dealer and than me. I did receive them yesterday and now feel more comfortable writing this. I waited in case there was a problem receiving them.All in all, although the salesperson had an outwardly pleasant and friendly communication style- it was all a front to get the best deal for Honda (not the customer). Perhaps he will get a bonus for finalizing this deal in this manner.I however, would never recommend or go to this dealership again. I don't like being taken for a "soft touch", which is just what happened. I'm not sure if this review is actually seen by anyone at Honda either locally or at the main corporate office. Something should be done to respond to the way I was treated at this dealership. A reply from the dealership (as I see on the website) saying to call to discuss is not sufficient.That said, I love my new Honda.Thank you for reading this rather long review.

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jlongobardi

29 de ago. de 2012

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Great experience. Staff friendly,helpful. answered all questions. Honest and not pushy. followed up after sale. delivery of car was speedy and easy.explained extended warranty well

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angela.guardinogiardina

28 de ago. de 2012

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The personal attention and helpful, friendly service given by Keith Johnson made me immediately comfortable . It was an honest approach to getting me what I WANTED without the pressure of pushing for a more expensive model of the car that I was looking to purchase.

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Rosen

22 de ago. de 2012

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We had a great experience buying our new Honda FIT from White Plains Honda and dealing with all the people we worked with there -- who were extremely professional, knowledgeable, courteous and obviously take the idea of customer care and service very seriously. I will gladly recommend this dealership to everyone I know or meet who mentions that they are shopping for a new car, and will specifically refer them to Donna Ann Lozinsky and James Blloshmi. We initially worked with James, and when he had to go out of town Donna took over -- and took very good care of us, even picking us up at our home and driving us to the dealership on the day we took possession of our new Honda. We give them both very high marks. And the same goes for Kurt Schon, who's the liveliest and most personable Finance/Business Manager we've ever encountered at an auto dealership.

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Catherinehiller

20 de ago. de 2012

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Honda sales are keeping this agency busy, which is probably why I had to wait quite a long time before driving off with my new Honda Insight. Otherwise, the agency was great, and my sales person even picked me up from my house (half an hour away) and took a picture of me embracing my new car. There are many new features on my car that might have been better explained (actually, explained at all), such as the adjustable steering wheel, the trip meter, and the speedometer that switches to green when one is driving economically -- especially as the agency has designated one person to do nothing but explain these things. It is curious to me that instead of dealing with one sales person, there is one person to sell the car, another to explain it, and a third to offer financing. Can this really be more efficient? Probably not for the customer, who has to wait for each specialist . . .

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firewires

19 de ago. de 2012

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I purchased a "certified" honda civic lx from this dealership that turned out to be a bad investment. I purchased it with two conditions; that a shake in the stearing wheel was fixed and the clutch be adjusted because it was sloppy. When I test drove the car it was not certified yet and received a call the following day that it had gone through the certification process. I drove it the second time and nothing had been fixed and it didnt feel like much was done to certify the car. Needless to say, after 4 trips back and forth to the dealership trying to get the problem fixed (they kept rebalancing the tires and said it was fine) I brought it into a different dealership to assess. The second dealership knew right away that it was a bent axel and was perplexed that a dealership would sell it to me like that. I had to pay $800 out of pocket and was never reimbursed. It was very difficult to reach the sales manager at White Plains and I seemed to be a hassle everytime I came in to try to fix the car I bought from them.

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akifmateen1

12 de ago. de 2012

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it was a great experience to buy a car from white plains honda. This is my second car from them. Sales person ALEX VARGAS is such a nice person and very co-operative with his clients. I will recommend everyone to go and buy car from them.

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Gus Symanski

9 de ago. de 2012

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I do not have any problems with the actual procedure of the sale . my concern is that I was not given the professional courtisy of a response to my question ie;on the day that I returned home after signing the "new lease' I received a "flyer " from Honda " offering me a slightly better deal than the one I just signed . I had called Honda Customer Relations and Honda Finance Corp and they both agreed that there were grounds to renegotiate my new contract .But it was the decision of the Leasing Dealership to renegtiate .My two calls to Honda White Plains were never answered even though I was told I would get a call back Very un professional .....Makes one stop and think in the future

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satishshreedhar

8 de ago. de 2012

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Because I got excellent service on all fronts.I had gone to the vehicle appraised and return to the dealer at a later time if there is a good offer and you know I left the dealer with a new car within less than one and a half hours. So why wont I recommend this dealership and especially the salesman---James Blloshmi----I shall definitely recommend.

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hondaowner24

7 de ago. de 2012

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This is by far the worst deal I have ever dealt with in my life. The service department people were rude and incompetent. They don't tell you by phone that the service area is in a completely different area of White Plains and when you get there they were rude and actually kind of mean. It was like dealing with the Teamsters. Actually, I take that back. I've been on film sets before and the Teamsters were great compared to these unkind, uncaring, and rude people. They did bad work and had to go some where else to get the job done right. THIS PLACE IS A JOKE! STAY AWAY FROM THIS PLACE!

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Megan Collins

1 de ago. de 2012

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It was a pleasure working with White Plains Honda. They made my experience effortless and met all my expectations. James addressed my concerns and accommodated my price point and specifications. I would recommend this dealership for anyone looking to lease or purchase a new Honda.

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Soccer mom3

31 de jul. de 2012

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I came into the dealership shopping around for the Crv navigation 2012. They were the second dealership I visited. Very friendly and knowledgeable staff. Specifically, Brandi Robinson gave me a full overview of my vehicle and answered all of my questions. Typically other dealerships close the deal and you drive off the lot without truly knowing all the features of the car. She sat with me and went over everything. This is just that special touch that makes this dealership stand out amongst the rest. She's professional - yet sweet and very personable. The general manager Nelson Munoz was also very hands on which is something you don't see very often at a dealership. I'd recommend Honda of White Plains to anyone.

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William505

31 de jul. de 2012

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I LOVE this dealership! I've bought 2 cars from Ivy Tellez. Both times she was very professional and helpful. My daughter is soon to need a car, and without thinking twice, I will get the car from White Plains Honda.

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ashevdo

31 de jul. de 2012

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The moment I walked in the door to this dealership I felt comfortable. Brandi Robinson was so friendly and such a pleasure to speak with. She knows her stuff and had absolutely no problem explaining the features on my new Accord to me!! Nelson Munoz was also very helpful in terms of car talk and understanding what I was now the proud owner of. All in all this dealship is filled with friendly people who have no problem answering your questions and finding you something that best suits your needs. I wouldn't buy a Honda from any place else! Scouts honor!!!

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kylenyc

31 de jul. de 2012

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I recently shopped for a car at White Plains Honda. After negotiating the price with the salesman, we were sent to the finance manager. After a long bait-and-switch style tactic, I was presented with a contract to sign that included charges we never agreed to and a price about $3000 higher. When I examined the contract, I saw an additional charge for $2500. When I questioned him, he then stated it was for an extended warranty. Never up to this point did he ever mention mention an additional cost of $2500 among others. Up to this point, he stated that the extended warranty was INCLUDED in the financing and that it was a benefit of financing it with Honda Finance. When pressed, he changed his story stating it was required in order to obtain financing, and later that it would reduces the interest rate. Be careful of White Plains Honda finance department scams. I wouldn't go ever go there again. A word of warning, don't sign contracts without examining and questioning every charge up front before wasting time with their distractions. Better yet, use a respectable volume buying service from AAA, Costco, SAMS, etc. to help pre-negotiate the price for you before go to the dealership.P.S. You can get the extended warranty cheaper buy shopping around different dealers for about $1200-1500 from what I've read.

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mstella

31 de jul. de 2012

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I was very happy working with Donna Lozinsky. This is my first lease with White Plains Honda and it was a great experience. Donna is the best and I having nothing but good things to say about her and the service I received. She was very patient, not pushy and very sweet. Brandi Robinson was very helpful going over what the CRV featured. Kurt Schon was nice and very helpful.They were all great and I would recommend White Plains Honda to anyone wanting to purchase a honda

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jimcost47

28 de jul. de 2012

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Both Joe F. and Joe C. worked with us to find the right car at the right price.They were very upfront about what they could and could not do making our decisionprocess easier. Gustavo handled our loan and was very professional, explaining the details of our loan clearly.

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CARSONM

27 de jul. de 2012

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I have been looking for a used Honda Pilot for over two months. I visited lots of Honda dealership and never was comfortable with the salesperson or with the price of the vehicle and the atmosphere was never right. After speaking to Keith over the telephone I immediately felt comfortable with him and after meeting him I felt the same. I was able to get 2011 Pilot with a decent mileage. I thought the price could have been negotiated somewhat but I know Keith tried and after looking for two months it was a great deal. My family and I are happy and we thank Keith for his great and friendly service.

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laplane

25 de jul. de 2012

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i am writing this after i traded my 2005 honda hybrid in for a new car - not another honda! although i name anthony valentine as the person i dealt with for service, please understand that my ratings for all but "friendliness" apply to the service itself, not to anthony. i found anthony to be friendly and honest in the sense that he seemed as upset as i was when things went wrong. what went wrong included long delays in arrival of needed parts, questionable pricing of parts [e.g., a near $200 difference between the price i was charged and the price for the same part as per an internet check], the new part not working when it finally arrived and was installed and then my being informed that an additional new part was needed, all these problems resulting in long delays in having my car returned. it is my opinion that white plains honda service staff are not adequately trained [and perhaps not adequately paid.] the most recent problem happened twice [the car not starting when the gas pedal was pressed]; the first time i was told the problem could not be found, but the car was started. the second time the problem was attributed to the need for a new starter, and then a new fly wheel. less than a week after i got the car back the second time it started to "hiccup" again the way it had before the starter stopped starting the first two times. i was luckily able to start the car to get it to the dealership for the new car for which my dud of a honda was a trade-in. so - in essence - i won't have to deal with white plains honda anymore. but i want to stress that anthony valentine was always cordial and usually accessible. i think that as things got desperate during my most recent service he kind of ducked a couple of times when i called. but whether or not that was so, he should not be blamed for the shoddy service offered by honda white plains.

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santacruz99

22 de jul. de 2012

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Keith was great. I was looking for a Honda Fit a few months ago, and needed to get something quickly because I was moving to Pennsylvania. I also wanted to avoid registering the car twice (once in NY and then again in PA). Keith worked hard to figure this out. We ultimately decided to go with having provisional plates which would allow me to register the car in PA and pay less tax. I am happy with the car and the experience. The only two disappointments are that the PA tax was more than the original estimate and that the car key is super old school (can't lock / unlock with a fob). I wish that was pointed out to me - I thought all cars had this so I wasn't looking for it.

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loum1710

21 de jul. de 2012

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My car buying experience went rather great. The dealership is a good now the dealer them self are great, very helping. Ms.Sandy Vargas got everything I wanted in my car and ready when I need. She is awesome dealer so is her manger (JOE).

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kortney

19 de jul. de 2012

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keith was great! he did everything possible to get me into a new car. honda of wp made my experiance great and i couldnt be happier

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Rduggan

19 de jul. de 2012

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I was very pleased with the professional , no pressure experience in my lease return and new lease purchase. Everyone connected with this transaction was friendly ,knowledgeable and professional, especially my sales rep Donna Lozinsky. I look forward to dealing with White Plains Honda in for future purchases.

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ffracer

18 de jul. de 2012

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I was very happy to know that I was able to return my 2 leased cars before the lease was up. The staff at White Plains Honda was very professional and 4 new cars later I would gladly refer this dealership.

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lkohl14

18 de jul. de 2012

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The Sales and Leasing Consultants at White Plains Honda conduct unscrupulous practices by changing numbers on your lease order without your consent or approval. After signing my fourth lease with Honda (the first at White Plains Honda), I was shocked when I received my first bill to find out an employee wrote over the number verbally agreed to on the lease order and wrote in a much higher number. Although it is blatant on the lease order that the numbers were tampered with, White Plains Honda does not want to take responsibility and leaves the consumer to fight for her rights. I'm sure Brian Benstock, the General Manager, will use this forum to "blame" the unsuspecting consumer then to take responsibility for the illegal actions of his employees. I will be more than happy to provide anyone interested documentation that proves this claim. In addition, if another customer experienced something of a similar nature, please feel free to contact me to discuss further action. This is not an honest dealership and if you choose to do business with them, be VERY CAREFUL and examine all documents and request copies of everything you have signed in its final form prior to leaving or do yourself a favor and find another HONEST dealership!

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lv1026m3

13 de jul. de 2012

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Great service and very friendly staff.Albert was very easy to talk to and understanding.thank you white plains Honda keep up the team work.

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JonChiu

12 de jul. de 2012

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My salesperson, Tiffany Stewart, did an excellent job. I bought a certified pre-owned Honda Civic that I saw listed online and she was more than helpful throughout the process.

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kdoway

9 de jul. de 2012

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I had a pleasant time at the White Plains Honda. Keith Johnson was very helpful in helping me purchase my second car. The entire staff also worked together in helping me get the car i have been wanting for some time now, which is a honda civic. I am so happy with my new car and happy that i went to this Honda Dealership.

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rrodri17

8 de jul. de 2012

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Great place, the sales person, Albert, was very helpful and straight to the point, highly recommend to go see him. Walked out with a brand new Pilot!!!!! Very happy!

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gordonj82

6 de jul. de 2012

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We came in looking for a small SUV for commuting, but didn't necessarily intend on purchasing anything right away. We had such a good experience that we happily ended up buying a pristine 2009 CR-V within 24 hours of setting foot in the door. I have no trouble whatsoever giving highest possible marks to White Plains Honda, and to Keith Johnson in particular. It was truly a pleasure to work with Keith - I have never felt more comfortable, welcome, or valued as a customer at an auto dealership, and his customer service ranks among the best I have ever received in any retail situation. The entire experience was about as perfect as it gets - great car, great price, great service, and great employees.

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PSF1

6 de jul. de 2012

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I recently visited White Plains Honda looking for a pre-owned Pilot. I had been to the dealer before years ago and was happy to see there was a whole new team of helpful, unbelievably hard-working staff in place.Sandy was enthusiastic and made shopping for a car, as a single woman incredibly effortless and actually enjoyable. Joe the sales manager is personable to each and every customer coming through the door and found me the Pilot I was looking for.I have to share my awesome experience at White Plains Honda.I traded in my used Pilot and this was the easiest and most satisfying experience I have ever had in a car dealer.I had gone to at least 6 other Honda dealers in Westchester shopping around for the right car and was won over by White Plains HOnda.They were truly honest, patient and went above and beyond in making the experience the best ever.For those of you who have had bad experiences at other dealers, please come by White Plains Honda and ask for Sandy and Joe, they will beat all other dealers on price, service and followup.Sandy was polishing up my car when I came to pick it up,, in the heat wave!!Do not be fooled by their small dealer appearance. They have access to every Honda on the market through their extensive inventory system.I rarely take the time to rate anything online but really believe they deserve the perfect rating they got.thanks guys.

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michael.munoz123

3 de jul. de 2012

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When I walked in I was immediately greeted by a sales associate who offered me a beverage and was very inviting. She made the buying process very smooth and simple. I received a great price on my cr-z ex and my associate Donna was able to work out an excellent finance program. Not only that she took the time to teach me about all the features in my new car and made sure I drove away a satisfied cutomer.

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stillonec

3 de jul. de 2012

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Great service,dealer was friendly and was able to provide all the information I needed. I was given a good price and it was an easy process.

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tomstokes

30 de jun. de 2012

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Great service from Alex Vargas. He was very patient with my mother-in-law during the test drive and was professional in negotiating a price. Thanks for your great service

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ml20

26 de jun. de 2012

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We bought a certified used Honda, 2009 Odyssey from White Plains Honda. This was by far the best experience I've ever had purchasing a car. I dealt with Sandy, Juan, Gustavo, and Joe the manager. All were extremely friendly, patient, helpful and they did everything to make our purchase enjoyable. They went the extra mile in getting the car ready and detailed and wouldn't let us take it until it was perfect. I will definitely purchase my next certified car from While Plains Honda!

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mel115656

24 de jun. de 2012

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Very professional and customer service oriented person. I had visited three other Honda dealerships before going to this one and not one of my dealers were as professional as Alex. I would highly recommend my friends and family members to deal with him. He is an honest dealer. Not trying to play games with people as I experienced at the other Honda dealerships I went to. Alex definitely made my first leasing experience a good one! I am happy with my first new car purchase!

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curabba

22 de jun. de 2012

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Overall we had a good experience with WP Honda and would definitely recommend to others looking for a used certified vehicle. We had done our research before buying and chose to drive almost two hours because they had the best prices with low mileage. We called ahead to make sure that a vehicle we saw online would be there we were told that it was. After driving two hours they couldn't find the vehicle that we had called about. It was frustrating but in the end we left with another vehicle and we are very happy with it. The car we bought was new to their lot but wish it had been detailed inside before driving it home. Joe called after we were home to make sure we were satisfied, we have had the vehicle less than a week but we are very pleased and would definitely buy another vehicle at WP Honda and will recommend to others.

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BAMLevine

19 de jun. de 2012

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I am a CT resident and researched online pre-owned Honda CR-Vs in Connecticut, New York, New Hampshire and Rhode Island. I went to three dealers in New York (which had the best prices overall) and my second stop (on a Sunday) was at White Plains Honda. Unfortunately, the price of the 2010 Honda CR-V EXL I came to see was above my budgeted amount, but after a search, it was ascertained that they had just taken in trade the exact same model which was going through the pre-owned certification process. Since it was a Sunday, they were unable to provide me with any information about the vehicle, but Keith got back to me during the week to advise me about the vehicle (which was exactly what I wanted, even to the color) and gave me their best price, which happily was within my price range. We managed to get the financing approval finalized quickly through email and fax, and on Friday, Keith picked me up at the train station. The paperwork and financing were all taken care of quickly and, a short time later, I was driving my dream car, a certified 2010 Honda CR-V EXL, home to North Haven, Connecticut. Before I left the dealership, Keith went over every aspect of the vehicle with me. My experience with White Plains Honda was wonderful! There was absolutely no pressure -- instead of trying to sell me, Keith listened to what I wanted in my vehicle, and then took the necessary action to provide me with it. I will buy my next vehicle from White Plains Honda -- and I have told everyone I meet about my wonderful experience with Keith and the dealership. I am loving my vehicle!

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megan10994

19 de jun. de 2012

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Keith Alexander was wonderful to work with. He made purchasing our new mini van very easy. I would recommend him to anyone! He walked us through the process every step of the way and overall he is just a really nice and kind person.

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halil

15 de jun. de 2012

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Sandy Vargas was very helpful, accurate, friendly and pleasant.In all a very easy transaction, a real pleasure...I will go back again for my next purchase.....

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fc173

15 de jun. de 2012

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This is the second consecutive Honda that I have leased from White Plains Honda, and the experience this time was even better that the excellent experience I had the first time! Mr Blloshmi was thoroughly familiar with the CRV's features and explained them clearly and completely, and Ms Robinson was full of important information about the Blue Tooth system. Everyone seemed dedicated to providing a pleasant, honest, and satisfying experience. I will definitely go back there for my next Honda!By the way, the CRV itself is a fantastic vehicle!

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pearlk01

15 de jun. de 2012

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James and Paul were very nice to work with and listened to what I had to say and worked hard to help me get what I wanted. I have to say that James Blloshmi went above and beyond the call of duty and continues to be extremely helpful to me even after I have received my car.

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smokegrey

12 de jun. de 2012

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my experience at white plains honda was pleasant, with minimal stress involved in purchasing my first vehicle. I felt the people were down to earth and Keith Johnson was very helpful at getting the car me and my fiance wanted. i would be more than happy to do buisness again with Mr. Johnson and the folks at White Plains Honda.

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gainesbarbara1

12 de jun. de 2012

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I have been a Honda owner several times over the past years and I have been quite satisfied with the quality of the car and service. The purchase of this new model got me another great car at a great price.

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kgrutz

3 de jun. de 2012

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Joe Frattarola was only working at White Plains Honda for about a month when we met him. He was very personable and not pushy at all. He worked hard for us to make sure our experience was positive. If he did not have an answer for us, he made sure he found one. Joe made the purchase of our Certified Used Honda CR-V easy and pleasant. We would buy another car from Joe and we will recommend him to our friends.

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kta511

3 de jun. de 2012

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I had been trying to locate a specific car. Went on Honda website and submitted "request for quote" Received an answer within 5 minutes. Drove there and bought car within an hour. Great quote. Nice sales people.

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Lizcos03

1 de jun. de 2012

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We saw an ad online for a Chrysler Pacifica. Drove over the next day, and are now the proud owners of a beautiful car. The whole experience was good. The only down falls were, the car wasn't cleaned, ie car washed. And let with less then a quarter of a tank. Would have liked a Full Tank of Gas, and a complete detail. But whatever. That's the only we'd change, otherwise keep up the good work. And thank you :)

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kinigstein

1 de jun. de 2012

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I had a great experience yesterday buying a car for my daughter. Keith was friendly, funny , very helpful and extreamly accomidating. He worked with me on my schedule which was very hectic and streamlined everything so it took less than an hour to complete the sale. Additionally he and another salesman drove the car to my home so my daughter would have it when she returned home. I also liked the whole office the man ( whose name I don't remember)who did the financing was also very very nice and friendly. This is the 3rd car I have bought from them. It was actually fun doing business with this dealership I would recommend them hightly and without reservation!

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Naomisaxe

1 de jun. de 2012

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My experience was good with one exception. I had a satellite radio installed and expected it to be integrated with my radio but it isn't, and I asked for a refund but was given all weather mats and a cargo tray instead.

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Mareline84

26 de may. de 2012

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I am highly surprised with the attention I received at White Plains Honda! I loved Keith Johnson!!! He was extremely funny, knowledgeable and trustworthy. I felt that he found a car that met my budget, was comfortable and super cute! I never felt overwhelmed or bullied into buying something I wouldn't like. I also loved how the manager enrolled me a credit program to help me improve my credit. I am definitely referring all my patients, peers and collegues to White Plains Honda. Mr. Johnson has made my first car purchase very memorable :-) THANK YOU so much!

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micemman14

26 de may. de 2012

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It was a sudden decision to add a new vehicle in our household..My husband happened to visit a honda sevice center for the routine maintenance of our vehicle and there he met Mr. Keith Alexander..He started talking to him and made inquiries about a vehicle he has in mind and if he gets a good deal then we will probably pursue it..After he told him his specifications, ( well he was expecting a NO for an answer) instead Mr. Keith Alexander told him he will see what he can do for him..A day after, my husband was surprised to get a call from Mr. Alexander. I was kinda hesitant at first due to my traumatizing experience in a previous car dealer..So we went together to the car dealership and we were so amazed by their warm accommodation with us. The transaction went fast that i even got a chance to go to a Dr.'s appointment and just came back to the dealership to pick up the vehicle. :)Mr. Gus Rengifo was also there to help us out.. He was very nice and really explained to me the contract clearly.. To the both of you, thank you for making our honda experience a really satisfying one.. We will definitely recommend you..And looking forward for more honda business in the future..

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wpop32

26 de may. de 2012

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This was my first experience purchasing a car with WP Honda and the experience was very enjoyable. I met with Chasther, she was very professionl and great customer service. She explaindd everything in detail, made it easy and im satified with my purchase. I love everything about my new Accord Coupe. Thank you Chasther and WP Honda.

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Honda Guy

26 de may. de 2012

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I was very pleased with the service provided at White Plains Honda. Sandy, Gustavo, and Jerzy are great and very concerned about getting the car you want. They work with you even without the greatest credit and guarantee an amazing certified used vehicle.

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petermilena

21 de may. de 2012

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Bob and the team were great, we are really satisfied! I wish we had come in sooner, we didn't feel any unwanted pressure to buy, thank you!!!!!

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lama1410

19 de may. de 2012

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Just leased a 2012 Civic from W.P. Honda. My salesperson was Ivy Tellez. I want to thank her for her considerable effort in obtaining my lease. She was patient, pleasant, most professional and the final price was amazing. I cannot compliment her enough for the great job that she did! I will recommend her to anyone in the market for a Honda.Congratulations and thank you, Ivy.

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AlanWeber

19 de may. de 2012

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Keith was excellent- honest and fair. I spoke with on the phone gave me the information, showed me a car that fit what I was looking for and again very fair and honest.

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Pebsesq

19 de may. de 2012

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Keith was an absolute pleasure to work with. I recommend him highly. Very friendly, curteous and respectful. Willing to work with you. Top notch. Make sure to ask for him as your sales rep

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lilvicious

18 de may. de 2012

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Bob was a "breath of fresh air" during my car buying process. I had dealt with some typical car salesmen and it made my first car buying experience stressful. But from the minute we walked in and met Bob we knew that White Plains Honda was where I was gonna purchase a car. Thanks Bob! I will be sending anyone/everyone I know to you for their next car.

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swarner413

17 de may. de 2012

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Called to get a price on a Civic lease. Got the price I wanted quickly without any back and forth which was immediately followed up by a confirming email. Showed up next day at dealership and executed the deal for the car as promised in 15 minutes. I am very impressed with sales team at White Plains Honda and highly recommend doing business with them and my salesperson Alex Vargas. Thanks White Plains Honda for actually making buying a car an enjoyable experience.

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megmcace

17 de may. de 2012

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I recently purchased a new Honda CRV from White Plains Honda. I worked with salesman Peter Messina. I had been shopping around for awhile for makes other than Honda. I really thought I was going to be stopping into Honda just to humor other family members and ended up in love with my new car. However a huge part of that was the sales team and Peter in particular. He answered every single question we had, made himself incredibly accessible and entertained every single request we had so that we could make sure that I was 100% ok with getting this car. I honestly thought I was going to hate it and hate the dealership (having not had great experiences with other dealerships in the past) and I'm completely overjoyed. I didn't feel like it was a pressured sale. I actually thought there wasn't a chance in the world I was going to buy a CRV and things went so smoothly (big thanks to Peter!) that I was ready to buy almost immediately. When it came down to the actual purchase, they worked with us on the price we had in mind (within reason of course) and made it happen and it was absolutely painless. I had no buyer's remorse, I didn't feel like I was lied to or pressured or anything. As a matter of fact, I've seen other cars since then that I had been considering and have absolutely no regrets. I think that's largely due to White Plains Honda and Peter Messina in particular. Peter is no nonsense, incredibly professional, incredibly friendly and most importantly you don't feel like you're being lied to. He explained numbers to us in a way that was clear and understandable. I never felt talked down to as a woman. I got my CRV with everything I wanted and in the awesome red that I had my heart set on. I seriously thought I was going to drive him insane but he was amazing through everything. Brandi, the delivery coordinator was absolutely awesome as well. She went through every single thing on the car with my mom, since she will be driving it, and even went through some things twice. She was also unbelievably friendly. A gorgeous woman who honestly knew about cars and was incredibly friendly - I definitely haven't seen that anywhere except for White Plains Honda. And when Peter and Brandi said we could contact them after if we needed anything I honestly believed it. Between Peter, Brandi and Gustavo, buying the car was painless and even fun as weird as it sounds. I have already recommended White Plains Honda to family and will continue to recommend them to family, friends and anyone looking for a new car.

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MobilExpress

16 de may. de 2012

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My husband and I had a fabulous experience at White Plains Honda. Our sales representative was Donna, she was very friendly, informative, knowledgeable, and professional. She assisted us in getting the wheels in motion for two transactions. I traded in my lease for a 2012 Accord, 5 speed, and my husband financed a 2012 Insight. I had been to two other dealerships in search for a 5 speed Accord and was not able to get my hands on it, but Donna was able to come through. Kurt was amazing he was able work within our budget and get us the best deal for our 2 trade ins. He helped us get the financing we needed in other to get our vehicles immediately. Kurt took the time to answer all the questions that we had for him. We thank him for his kindness. Paul (General Sales Manager) was able to take the stress out of the 2 transactions. His confidence in his team made us feel more comfortable in working with them. He introduced us to the Delivery Coordinator, Brandi, who broke down every button and switch in the Insight.I would recommend this dealership to anyone and everyone because of the excellent customer service and friendly environment. We were very pleased with our experience.

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tecontreras

15 de may. de 2012

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The entire experience was just FANTASTIC! From the moment my brother(the expert I brought in) and I walked in, Alex(Salesman) was very friendly, and helpful, I was determined to be the worst customer they ever had, but failed to annoy him in any way-- even though, I had a BUT and WHY to everything he did or say. He was wonderful! Alex and Paul Vilca(General Sales Manager)asked very specific and non-invasive questions to determine what the best choice for me would be, which, I now, truly appreciate.I was more on the saving more and spending less state of mind while Alex and Paul were on the trust me this is the right choice for you approach, I am glad I did LISTEN, I purchased a 2012 Honda Civic EX L, with leather seats, sunroof, and navigation(THANK YOU SO MUCH PAUL!) I WAS RELUCTANT TO SPEND ON NAVIGATION( even though I get lost even following the GPS) The navigation system my new Civic has should be called Navigation for Dummies it just cant get easier than that! Brandi, didnt have to spend much time showing me how to use all the luxuries my Civic has, and that is because such luxuries are very user friendly.The team took care of my biggest concern-monthly payment-they made sure it would be within my budget and truly gave me more than what I thought that amount could buy, guys you exceeded my expectations.My little girl and I are thrilled with our new car, YES! I would highly and gladly recommend WHITE PLAINS HONDA to friends, family or complete strangers for that matterif it means they too will have the same big smile I now have after purchasing from them. THANK YOU WHITE PLAINS HONDA all for your help, you were just FANTASTIC!Teresa(and my little girl Mya, AKA Mommys co-pilot)

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cuteypolice

15 de may. de 2012

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White Plains Honda doesn't want you to know they rip you off so they took down my first posting. Basically in a nut shell I leased a Honda Civic 2012 EX-L back in September 2011. I was coerced by a salesman to put down 4900.00 dollars. Recently I wanted to finance the car and took a good look at the lease and realized how much they ripped me off. First thing I noticed was that my salesmen didn't even ask me if I wanted to pay upfront taxes just automatically did it. Then I went on their website and realized that all of their promotions was 1,999.00 down at signing and don't let them fool you because Nelson the manager will tell you that their is extra you have to pay title taxes and other stuff which is not much. Title fees 75.00, registration fees 198, tire waste 10.00 nothing close to 4900.00. So I went to Edmunds.com and plugged all the numbers in my car without putting anything down would have been 411.00 a month with the 4900.00 down its 358.76 now that's a rip off. Of course the owner who when I went to address the issue was rude and when made aware of the issue left with an escort. New Customers do the math DONT GO TO WHITE PLAINS HONDA TAKE A LOOK AT MY LEASE.

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mjlofaro

15 de may. de 2012

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When the car first came in, it was listed at $16,495. When I asked Bob what was the best he could do, he said $16,900. When I pointed out that was more than the sticker price, he amended it to $15,995, at which point I filled out preliminary paper work. The next day I checked your web site and the car was listed for $15,495. I called Bob and we redid the paper work at that price. Five days later I checked your site again and the price was $14,617. I called Bob and told him I wasn't paying $15,495 if it was listed for $900 less. He said he would talk to his boss and get back to me, and I bought the car for $14,617. Your office didn't have their act together, but I am not complaining since I benefited.

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me1smith

11 de may. de 2012

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I am deeply disappointed by my recent experience at White Plains Honda. I purchased a used 2009 Accord which was on the lot for several months. keith Johnson worked wonders for me and I gave him a rave review in February. I have to say I love this car and I've been very happy with it up until May 2nd...so happy that I put almost 5k miles on it in just a few months!While driving the car, my wife called me to tell the check engine light came on along with two other lights. She immediately came home withe car and I saw it was running very rough. We parked it in the driveway and do to some work constraints, I was unable to take it in for service until May 2nd.I have to say Anthony Valentine was very friendly when I first sat down with him. Unfortunately, that would be the last time I saw his friendly side. He indicated that I had put on quite a bit of mileage so it would be a good idea to get some service. I agreed and paid $220. I believe that's where things failed. Instead of troubleshooting and fixing the warning light issue, they simply reset the computer, took my money and sent me on my way. I had to track Anthony down to ask him to explain to me what work was performed.The lights came back on on 5/4 (the day after I picked up the car) and I took it back on 5/5 Anthony was curt and not as polite as he was on Thursday. I told him we have to same problem to which he said that he couldn't get to it till Monday. What choice did I have but to leave it. On Monday, he called and said a part would be ordered, and I should have the car back Tuesday. I left work early Tuesday to pick up the car, again I had to track Anthony down to ask him what work was performed. I laughed and said I know you're nice, but I hope not to have to see you again too soon. Boy was I wrong.On my way to work the next day, here come the lights and here's the engine running rough again. I call to speak with Anthony and tell him I'm on my way. Surprisingly, I kept my cool and Anthony was as curt to me as ever. By the time I arrived there, I was upset, but never lost my cool. Again, we went through the process of what's wrong. The best part of the trip there that day was the ride home and the great conversation with the shuttle driver.When I got home I called Honda's customer support line where I opened an incident with them. They indicated they will call the dealership and work with them to solve the problem.I picked up the car today after they changed the ECM and hopefully all is well, I guess we'll find out tomorrow.Needless to say I am done with White Plains Honda service. I think Keith is wonderful and so is Jerzey, I just wish their follow-up and follow-through skills after the sale would be better.

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Stevemsw

11 de may. de 2012

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Ivy is a fantastic salesperson. She is friendly, listen's to customers concerns, andknowledgeable abount the cars she sells. I would not hesitate to recommend Ivy to friends, and other business associates, who desire to purchase a Honda Vehicle.

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capjac42

8 de may. de 2012

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My purchase expierence at White Plains Honda was unbelievable. I walked into the dealership just shopping for a price and was blown away by two of the most professional sales people that I have ever meet. Not only was Chasther beautiful, she was courteous, knowledgable and patient. Chasther and Alex are without a doubt a asset to White Plains Honda. Job Well Done!!!!!!!

JA

Jan A

8 de may. de 2012

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I purchased a used Honda CRV from this dealership last week. I worked with salesman Keith Johnson. He was the most professional, informative and kind saleman I have ever had the pleasure of working with. Who ever thinks a car buying experience isn't pleasurable has not worked with Keith. From the very start there was no pushiness or hardcore saleman tactics. He listened to my needs and showed me exactly what I was looking for. He and the finance manager Jerzy went out of their way to make the purchase go as easy as possible. I would recommend this dealership and Keith to anyone looking for a great deal and great experience. Thank you Keith!

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lisselogarcia1

8 de may. de 2012

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my experience with white plains honda was amazing!!!! I had previosly dealt with a Honda dealer in another area and felt like I was ripped off so i decided to go to White Plains Honda and trade my car for a new one & im so happy I did that! Chaster was amazing and her work was very professional, she was very honest & at the end of my deal I wasn't hit with unwanted surprises. Her help with selecting my car was exceptional & I truly recommend everyone that goes to this honda dealer to do buisness with her because you wont regret it. You will feel at home & comfortable and she definatley helps get what you are looking for! Thank You Chaster & the whole White Plains Honda team!!

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tonygucci

8 de may. de 2012

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First off I would like to say she was a magnificent sales consultant. The hospitality I received was amazing, and so often she would offer a beverage, and her attitude is very respectful and made me feel right at home. She was very friendly and provided great customer service. She explained in detail what the SUV has to offer. She was so convincing that the SUV was such a good fit for me, what do you know I walked out of the dealership with the car. The price was very reasonable and I must say I had the car for three days now and I love it, everything she said I would love about it, I did. I am a very satisfied customer and would continue to do my business with White Plains Honda and the reason for that is because of my sales consultant. My overall experience was excellent.

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hecboogie

6 de may. de 2012

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I have bought not one but three car from this dealer .thanks to Ivy shes a friendly person makes you feel comfortable and makes sure you love your new car thats why I'll go back and buy my next car with her again.

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5441Ruby

4 de may. de 2012

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I want to start off by thanking Keith Johnson for his professionalism. He is a great sales consultant. Mr. Johnson explained the sale process and maintained communication with me while the sale was being finalized. Before I drove the vehicle of the lot, he explained every components for the vehicle I purchased ( 2010 Honda Civic). I felt as if I knew Keith for a long time just in that short period. Because my experience at White Plains Honda with Keith Johnson was a great, I will definitely recommend my families and friends to White Plains Honda. The price and the customer service is great!I love my 2010 Honda Civic!

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svuppu

2 de may. de 2012

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We were looking for pre-owned & certified Odyssey and found a wonderful price deal with White Plains Honda. Had initial hurdles with sales manager but when we escalated to management "Nelson" have responded well and treated wonderfully. Finally our experience ended pleasantly. Yes, I would recommend and advice if you have not satisfied or have any issues with sales reps while shopping/negotiating... try talk/call to management; certainly WPH doesn't want to loose business and doesn't to get bad reputation in the market. Thank you Nelson & Roger helping us out.Regards,

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magnet

1 de may. de 2012

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The whole process of this lease was superb from the begin. to end. People are friendly and honest. NO glitches at all. Greatly exceeded my expectationsthank you Donna, Curt and Brandi.

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Dayana

25 de abr. de 2012

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The service is excellent, I went Friday night, sign all the papers, and the next day i had my car, clean, and with gas. I must say they have an excellent service in every aspect. All staff were very Professionals and i would recommend this service to anyone . Thank you all for your help....Dayana Marin

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ashabd

25 de abr. de 2012

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Thank you very much WPH for all the great advice you provided and which enabled me drive out with an Accord happily. It was great dealing with James Blloshmi who did a fantastic job and he was as well very knowledgable about the different kind of vehicles. Once again, thank you WPH and thanks a lot James for the professional job you did.

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dgc12

24 de abr. de 2012

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In my search for a certified pre-owned minivan, I visited several dealerships. Although White Plains Honda was not on my list, I decided to literally go the extra mile to make sure I didn't miss out on any opportunities for a great value. Keith Johnson was extremely helpful and patient. Shopping for a vehicle is a nerve-racking experience and with pricing being similar at different places, I felt very comfortable with Keith. He made the choice easier. I am very happy with my purchase.

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preachette

23 de abr. de 2012

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Overall my experience was very good. Everyone was very helpful and did their best to make my experience a good one. I would return to this dealership again.

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valleygirl1

21 de abr. de 2012

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It was a great and learning experience in working with Tiffany she was very nice and understood my issue did pressure or try to push in purchasing a car. i decided on a lease Kurt was able to get me approved with the credit i had. The entire staff could not have been more accommodating. Thank you guys

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jmott85339

20 de abr. de 2012

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We got a letter from White Plains Honda about turning in my leased Accord early and getting a new vehicle, so I decided to see what kind of deal I could get on a Ridgeline. We talked with Peter and tried to hammer out a deal, but it was a little too high for us so we decided to hold off a while longer, closer to the end of our existing lease. As we were about to leave, we were called back into the office by Peter and another salesman named James Biloshmi. He asked us for our best offer, which included WPH paying the balance of our existing lease off, a down payment amount that we were comfortable with, and a monthly payment that we were also comfortable with. They came back to us with numbers that were slightly higher, but still workable for us. Anyway, 2 hours later we drove off happy in our new Ridgeline. This is our fourth time dealing with White Plains Honda, all great experiences, and I believe our loyalty was not overlooked by them, which is why we will return in the future to do business again.

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JJAGTIANI

18 de abr. de 2012

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Very disappointing experience and a collosal waste of time. Our family drive down from CT to see and purchase a car we see advertised online. Alex is able to strike a deal with us. We offer to pay in full with cash / check upon delivery the next day with the understanding that the Title will be given to us upon delivery and payment and we would then take the car ourselves to our local DMV and register the car. Agreement is made and hands are shaken. Fifteen minutes later, Paul comes to speak to us and says the deal should have never been made and it is below cost. He asks for a few hundred dollars more to get the car. Finally, he agrees to sell the car. Next day, we arrive for pickup and I have several conversations with Alex that the car is ready and Title / paperwork is ready. Alex confirms and says all he needs is the proof of insurance. I send the proof of insurance and commute from NYC, leaving work early and having my family drive from CT to meet us there for delivery. Thirty minutes before I get calls from Alex that the Title could not be arranged and will be fedex'd shortly there after. We arrive at the dealership with full payment but do not get the Title. At this point there is no proof of clean Title nor any confidence that the Title will be provided anytime soon (check other reviews with experiences where people have not rec'd Title). Even after all this, I offer to take delivery another day when Title is ready and I am refused by Paul on this. Therefore, I had to ask for my deposit back and cancel the purchase. I do not believe the dealership wanted to sell me the car or had a clean title. There is no other explanation which was given to make me think otherwise. Very disappointing. I have purchased 8 Hondays over the past 30 years from various dealerships in the Tri-State area and never seen anything like this before.

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Gbs9698

11 de abr. de 2012

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Alex was excellent. His follow up and anticipation of our needs was spot on. He was sincere and we felt like he really wanted us to be happy.

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eleanor12

10 de abr. de 2012

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I received excellent service. All service and the sales reps acted in a superb manor. Information was explained clearly and time frame for completion was timely.

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scbuyinghonda

7 de abr. de 2012

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I found the experience at WPH to be very bad. I did not want to embarrass you last night in front of your new associate, but you wasted my time. This was supposed to be a 10 minute deal. Worse was that your dealers value on the Jeep was insulting. Not only had I checked the Jeep dealer down the road, but also dealers at Ford, Toyota, and another Honda dealer. Worse was the fact that you priced a regular Fit when I was comparing a Sport. The irony is that I think I am going to buy a regular Fit. Dealers and salespeople live of reputations and the way they treat people. This was a BAD EXPERIENCE. The person in charge of the Used Car pricing was a guy named Jersey. scott c

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vettiee19

5 de abr. de 2012

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I would like to take a minute to let you know that Shireen Bhatti, Roger Patronick and Jerzy Czaczkowski are to be commended on their professionalism, outstanding work and expertise. First of all the Receptionist Shireen Bhatti went above and beyond to accommodate me during my time at the dealership. I was rushing all morning to finish my work so that I could get to the dealrship to look for a car. During the excitement I had forgotten to eat and hadnt eaten a thing all morning. I am a diabetic and upon hearing this when I spoke to a family member on the phone Shireen she saw to it that I had something to eat while I waited for the business manager with the papaer work. Roger Patronick also went above and beyond,upon learning of my medical condition he wanted me to go home take care of myself and he would make sure my car was ready for pick up by 9am.with $25 complimentary gas. It only got better from here on.Jerzy was very wonderful he made me feel very comfortable and treated me like I was part of the Honda family. The experience at the Honda dealership wasnt just business it was like I was with family. Their calm patient manner made for a wonderful environment and also help in my decision to purchase the car. Brandi Robinson, she is remarkable. She is very knowledgeable with the features of all Honda cars, where the book sort of made it complicated understanding all the features, Brandi made it so very simple. She even told me to feel free to stop by if I still need help and I can say she was very genuine. These attributes and abilities are rare indeed; Brandi is a great asset to the Honda Corporation.If the quality of these Honda Corporation employees is an indication of future success, then the White Plains Used Honda Dealership has a very bright future.

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keithlip

31 de mar. de 2012

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Keith did a great job he knew the vehicle and all details very helpful. He was very easy to work with.I recommend him highly.

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fam4807

31 de mar. de 2012

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We do not appreciate the hard-sell tactics that we were subjected to. We were told the deal was zero down and $259.00 a month for a new Accord but we had to take the car that day. Maybe it was a good deal but we didn't have time to think about it. And, really, if we had gone away and come back a few days later, I'm sure that deal would have still been available. Other dealerships that we visited did not pressure us in that manner. They didn't tell us "take it now or forget it". They gave us time to think it over. But we didn't have time to think about this deal. Maybe we would have come back for it, maybe we could have worked out a deal for another model, like the CRV, but with the pressure to take the deal on the Accord right away or else, we did not have time to weigh our options. Then, after we said we would take the car and wanted to come back Monday for it, we were told we had to take it that day. When we asked why, the salesman told us that if I got hit by a bus before Monday after I had signed the papers, then the dealership would be stuck with the car. Really, I think my chances of being struck by a bus before Monday were about the same as winning the lottery (about 1 in 176 million). Also, once I signed the papers, my estate would have been stuck with the car, not the dealership. Then I was told that I would have to come back Monday for the electronic keys because the office closes early on Saturday. So I had to return to the dealership on Monday anyway. Talk about inconvenience! And the salesman also told us that the person who would sit in the car and explain the features to us had gone home sick. I guess the salesman couldn't do it because he was off giving some other customers the hard-sell. All in all, it was not a very pleasant exprience.

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SEBATURN554

28 de mar. de 2012

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Myself and my fiance visited the dealership hoping to trade in our 2006 Honda civic. We were assisted by Sandy who was so nice and cordial that we both felt comfortable that we would come away with a car specifically a cr-v. Well we did in fact came away with a 2012 CR-V. Sandy and the other staff worked with us in a professional manner which we found to be very satisfying. The staff is very knowlegeable and accommodating. I wholeheartly recommend this dealership because of there excellent services.

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ccon73

26 de mar. de 2012

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Keith Johnson hit all the right notes -- not a hard sell but answered all my concerns. The certified pre-owned CR-V that I bought worried me a little at first as it hadn't been cleaned yet. But true to his word, Keith made sure it looked practically new when I drove away with it.

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kstradinger

23 de mar. de 2012

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I very much appreciated Keith's easy manner and 'no pressure' sales approach. He was friendly and knowledgeable and made the very stressful 'car buying experience' more pleasant. I felt comfortable to take as much time as I needed to make a decision (which was a long time!) and he worked with me to get the best deal possible. Gustavo was well prepared on the financial end with all the papers ready to sign, etc. and explained everything we needed to know. I would definitely recommend White Plains Honda.

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kferg

23 de mar. de 2012

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Keith was very helpful with finding the perfect used car for me. He was knowledgeable in his products and this was apparent when I was able to drive off the lot with a used car that was perfect. Keith was approachable friendly and never pressured me to buy the car now or it would not be here, as often used cars sales men do.

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nadinewax

22 de mar. de 2012

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Sandy was very helpful and worked hard to earn my business... straight forward and friendly all at the same time. Her enthusiasm along with her knowledge of the brand made it a very good experience.

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AKil

6 de mar. de 2012

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Sandy gives excellent customer service. She was patient, sweet, and very knowledgeable. Sandy is an excellent asset to your company. I would highly recommend White Plains Honda because of her.

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ACotte

4 de mar. de 2012

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White Plains Honda is the best place to buy a car. The people are so friendly and nice. Keith Johnson helped me find the perfect car for me and it was exactly what I asked for. It was perfect. I got it right away. He has very good people skills and did a great job with my car! Gustavo also helped me with the paper work and finding the right price for me. It was so easy to walk out with my new car and I'm so happy!

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mhopkins13

3 de mar. de 2012

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In the past, I had a horrible experience at this dealer. However, my sales rep, Ivy was honest, helpful and made the purchase experience enjoyable. While previously I was simply waiting for my lease to expire to not work with Honda again, I am now enjoying another Honda Pilot and look forward to working with Ivy again in the future.

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sla1048

3 de mar. de 2012

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This is my 3rd lease at White Plains Honda. I love working with Donna Lozinsky. I have nothing but good things to say about her and the service I received

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colleenmartin72

3 de mar. de 2012

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I am very pleased with the service that I received at White Plains Honda. Sandy was very helpful and a pleasure to work with. She was great at calling me back and getting the information that I needed. I would recommend her to others.

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derricm

1 de mar. de 2012

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Jack did a great job and was very helpful in understanding the options and value of the CR-V. He helped me to switch my lease over with very little effort on my part.

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ChristineSunantha

29 de feb. de 2012

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Sandy not only had a friendly demeanor but she was very informative in the vehicles I was interested in. Overall, I'm happy with my purchase and I'm delighted to have worked with someone as helpful as her! :)

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johnhwolfe

29 de feb. de 2012

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Keith Johnson was friendly, energetic and helpful on a day when the computer was down. Gustavo Rengifo presented the financial aspects of our purchase precisely and professionally. However, due to no fault of Keith's, at the end of the day I left with only one set of working power lock/unlock keys, because the spare set couldn't be programmed correctly. To get the spare set of keys working, I need to return with my car at some point, so that the computer chips in car & key can get synched together. This is inconvenient because I live 100 miles north of the dealership. Since Brian offered his assistance in the synching of my spare keys, is it possible for me to get this work done at a local Honda dealership, in light of the fact that I was told the car was ready, drove 100 miles from home to pick it up, waited for another hour and a half to get the work done and it wasn't?

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Glama

25 de feb. de 2012

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Ms. Sandy Vargas is a great sales person she treat me very friendly and with recpect. She also knew what she was selling and answer all my questions directly without hesitation. She give me what I wanted without trying to sell me something else and worked with my needs. Overall if I need to give Ms. Vargas a number from 1 to 10 I will give her an 11. Thank you Sandy it was a pleasure doing bussiness with you and Honda!

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karentejeda

23 de feb. de 2012

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From the minute I spoke to Internet Sales over the phone, my experience was easy - stress free. I made an appointment for next day, my sales man was waiting for me. He was kind, friendly, upbeat and listened to what I wanted. What impressed me the most was how knowledgeable he was about the vehicle and the time he took to show me the new features on the vehicle. This made all the difference. He offered me the choice of test driving again! even though I had already test drove vehicle at a different honda dealer day before - he offered again AND gave me choice of local or highway test drive! He was patient and worked with me. I will definitely recommend people to James for more sales. I was dissapointed with monthly payment as I really wanted to be lower than 300.00 month but in the end I feel the car is worth what I am paying. The only other thing that I was not happy with, what the total time I was at the dealer. Took 6hrs total from the time I walked in, to the time I drove away with my new car. Too long! And no refreshments at dealer. Children's area I recommend to have a TV with DVD movies they can watch. Maybe have vending machine for people to get snacks. And definitely try and limit the total transaction to 4hr MAX! 6hrs way too long! Especially when you have small children with you.

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ecmacfar

20 de feb. de 2012

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When my vehicle choice was not available, Keith was very helpful in locating the particular model with exact color and features that I wanted. I'm very satisfied with the deal and the car.

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frnkdeb

20 de feb. de 2012

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James was very helpful with all of our questions and concerns about the car. We had done research prior to coming to the dealership and pretty much knew what we wanted but his additional insight was helpful. James wasn't pushy at all which was appreciated.

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jenngom

20 de feb. de 2012

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I had a great experience at White Plains Honda. I received professional and courteous treatment from Keith Johnson and the rest of the White Plains Honda team. Trading in my old Civic for a newer model was easy and painless. Keith and team exceed my expectations!

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me1smith

18 de feb. de 2012

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Keith was extremely helpful in guiding us with the right car. He was able to work with us to get us the best deal possible. Even on his day off, he worked to wrap up loose ends and ensure we would have a timely delivery. I look forward to going back to White Plains Honda for our next car purchase.

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corradowest

18 de feb. de 2012

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I went to several dealerships to buy a new car, and I can tell you that my best experience was at White Plains Honda. I was greeted with no high sales preasure...Just a great salesperson who knew alot about the Honda accord that i wanted to buy.The process was smooth and easy, and everyone who touched the deal made me feel like I was part of there family . This overall was my best experience buying a car in over 20 years......I strongly recommend anyone interested in buying a car....Go to White Plains Honda......you can't go wrong.

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tkr9000

17 de feb. de 2012

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Sandy was very knowledgeable of the car (Honda CRV) and made the whole buying process much easier than expected. She answered all of our questions fully and i would definitely recommend her to anyone buying a car at White Plains Honda

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ORANGE46

17 de feb. de 2012

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I BOUGHT A USED 2007 HONDA ACCORD MAY OF 2011 AND WAS GIVEN A TEMPORARY INSPECTION STICKER. AS OF TODAY, FEBRUARY 17,2012, I AM STILL WAITING FOR REGISTRATION AND TITLE TO COME IN MAIL. I HAVE BEEN LIED TO FOR APPROX. 9 MONTHS. I AM NOW DEMANDING THEY TAKE THE CAR BACK. I REFUSE TO KEEP PAYING FOR A CAR THAT IS NOT MINE!!!!! MR. VILCA IS REQUESTING THAT I GIVE HIM THE INSPECTION # OFF THE VEHICLE BECAUSE THEY DON'T HAVE IT ON FILE!! REALLY!!! ALSO, HE OFFERED TO GIVE MY CAR A TUNE UP WORTH $500 FOR MY "TROUBLES". THEY ARE A BUNCH OF LIARS AND SCAMMERS WHO PRAY ON WOMEN!!!!THEY HAVE NO IDEA HOW MUCH STRESS THIS HAS CAUSED ME AND MY FAMILY!!!! IN MY OPINION THEY NEED TO BE INVESTIGATED. SEE YOU ON TV FELLAS!!!!!!

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lombardi_j

16 de feb. de 2012

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Sandy Vargas was very helpful and exhibited a tremendous amount of patience during the process of buying my 2007 Audi A4. I was very pleased to get a reduction on the asking price. I highly recommend Sandy to anyone in the state of CT looking for a new or used Honda. Exceptional service.

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RUosef

16 de feb. de 2012

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It was a great experience because our dealer, Alex Vargas, answered all our questions. He gave us options of what we can possibly buy based on what we told him we were interested in and he provided us with clear and detailed pros and cons of each of our options when it came down to the car as well as its finances. We were very pleased with the transparency of detail and the kind friendly service. I highly recommend this dealer and me and my family were very excited to leave in our brand new car! Very positive overall experience, even the other employees we came across were friendly, courteous and very informative.

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AngelinaBernero

15 de feb. de 2012

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I completed my fourth lease at White Plains Honda. I had a wonderful experience and the gentlemen who helped me through the lease was Mr. Keith Alexander. He was professional, took care of everything with ease as far as arranging the return of my current lease to the pick up of the new lease. Mr. Alexander made every aspect of the lease pleasant and carefree. He was a pleasure to work with and simply a kind, efficient and a credit to Honda. I look forward to working with Mr. Alexander for the future fifth lease! Angelina Bernero

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TMorris494

14 de feb. de 2012

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I spent this past weekend looking for a used car. Because I commute to the city via Metro North, I wasn't looking for an expensive used car. I visited six (6) different dealerships in the two days. Every dealership tried to sell me any and every car. I met with Bob Mancini and he was resposive to what I was looking for and didn't waste my time trying to sell me something I didn't want or need. I felt that Bob was genuinely interested in finding me the car that I wanted, which I didn't experiene from anyone else this weekend. Because of Bob's hard work, he got the sale. It was a pleasure doing business with him and I plan on buying from him again.

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chinesetouch

10 de feb. de 2012

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Purchasing a used vehicle was not easy and quite frankly, I thought it was going to be a nightmare. I shopped around... ALOT. It took me about 6 months and I finally found White Plains Honda. The CRV was competetively priced. I couldn't find a comparable vehicle in that price range anywhere else. I believe I got a great deal. Not just a great deal, I got a great salesperson, Bob. Really nice guy, professional, and he knew how to follow up without being pushy. He made the transition almost seamless. I basically drove off the lot without anything to worry about. He took care of all the DMV and insurance stuff. Sylvia, the receptionist, even called me up a week later to see how I was doing with my new used vehicle. They even told me to call them if I run into any problems in the future (I hope I don't have to, but it's nice to know that there is someone I can reach out to). Bottom line, I WILL do business with them again. I've been telling all my friends and family about my wonderful experience. If you're looking for a Honda/Acura, go see Bob Mancini at White Plains Honda. Tell him Annie sent you.

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DanielleLozano

9 de feb. de 2012

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I had a great experience at White Plains Honda. I worked with Alex Vargas and he took the time to show me (and my mom who also recently purchased a car through him) the different cars that we were interested in and he allowed us to test drive the CRV and Accord. Alex was very knowledgeable about the cars and it was a pleasure working with him. I was ready to shop around but after meeting Alex and seeing that he was a person of integrity I decided to stay with White Plains Honda and buy the car through him. He was very professional, polite and really cared that we were receiving the best service possible. I would definitely recommend this dealership to friends and definitely suggest to my friends that they work with Alex directly. I am very happy with the car that Alex was able to get for me and he was able to get it a few weeks ahead of schedule. I am definitely going to go back there when I am in the market for another new car. Kudos to Alex and Honda for a wonderful experience!

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ddelong

2 de feb. de 2012

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Except for the very long wait to pay, the experience with White Plains Honda was very good. The salesman with whom we worked, Jack Mizrahi, was friendly, honest, and informative and obviously believed strongly in the product.

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wachone

29 de ene. de 2012

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Keith was a great listener who understood what we needed and worked hard to satisfy us. We are very happy with our car and would purchase a Honda again.

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nique3

25 de ene. de 2012

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I was very pleased with my experience at White Plains Honda because they worked very hard to get me in my new car. They were friendly and positive.

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Massover

19 de ene. de 2012

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Very positive experience. Was not expecting to commit when I visited dealer but once again felt comfortable with my sales person and the information they provided. When I asked for their best price - they gave me their best price.

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BLRLAW

18 de ene. de 2012

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Jack Mizrahi greeted us with charm. He was knowledgeable and explained purchase and leasing options we did not have a grasp of previously. He listened to what we were seeking and explained our choices very well. He made the financial issues clear. The dealership was flexible and accommodating. We drove away with our new car a short while later and look forward to more Hondas in the future because of Jack Mizrahi.Karen and Bryan Rozencwaig

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lhollahan

16 de ene. de 2012

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We came in to buy a pre-owned CRV. There were not many to choose from as apparently they sell fast. Jack was helpful and friendly. Dealership was very busy the day we came in and we had to wait around a bit more that we would have liked. But the sales process went smoothly and the day we picked the car up everything went very quick.

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Caceres Mathur

13 de ene. de 2012

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Ms Tellez was very helpful. She explain very clearly all the features ok the CRV. She helped us negotiate with the manager to our satisfaction. There should be more sales people like her. We were very satisfied with the experience.

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Milejforte

12 de ene. de 2012

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I had a very Good experience with white plains Honda. Naveed was very friendly and professional. He was able to give us the price we were looking for and walk is through the whole process. When I went to pick upthecar, everyone whom I met was friendly and professional as well. I would definitely recommend this dealership to others. Thank you.

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jasson21

11 de ene. de 2012

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ES UNA EXELENTE VENDEDORA FUE UN PLACER HABERLA CONOCIDO ESPERAMOS VERLA EN UN FUTURO.AGRADECEMOS POR SU ATENCION CON NOSOTROS LE RECOMENDAREMOS NUESTRAS AMISTADES POR SER MUY ATENTA

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mbandoo

10 de ene. de 2012

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Both Keith and Gustavo were honest, professional and trust-worthy. They treated me with respect and offered me a good deal. Both gentlemen are an asset to the dealership. I plan to recommend my friends and family to both of these individuals.

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kvbn

10 de ene. de 2012

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We found our car on the web and called to make an appointment to see the car on Sat. between 12-1. We were a little late so called to say it would be more around 1:30. The person we had spoken with turned out to be only a receptionist so was not the salesperson - but we were met by Keith and he found us on the computer. It turned out that in the mean time some other sales person was about to show the car to their customers! When this was discovered, Jonathan, the manager stepped in and said that we had driven 80 miles to look at this car - of course we could look first. Felt bad for these folks but lucky for us. It turned out we were unable to stay long enough, or get the insurance on Saturday so we arranged for me to take the train down on Monday to avoid another long drive. Keith met me at the station, the car was all cleaned and ready to go, the financing went without a hitch and I was on the road in an hour - in a very nice car.Thanks Keith, and White Plains Honda!!

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pr2nyc

9 de ene. de 2012

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Overall I had a pretty good experience working with the sales associates at White Plains Honda. They drive a hard bargain but were amenable to everything that I wanted as far as price and options.

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mdembski

6 de ene. de 2012

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The price I got for my Certified 2007 Honda Ridgeline at White Plains Honda was terrific. Sandy did a lot of the prep work required to get me out the door and on my way home quickly herself. Thanks Sandy!

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Kkapp855

4 de ene. de 2012

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I found this dealership through auto-trader, the car a bought from them was a Mercedes Benz which is not typically sold at honda dealerships. However my sales person Ms. Vargas was extremely knowledgeable about the car and very informative about the different features. She made the car buying process seamlessly easy and without stress from buying an expensive car. I would 100% go here again just for the sales people alone not just the competitive prices.

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suegeo412

4 de ene. de 2012

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The overall experience was very satisfying. Mae knew what all that I needed and the price was fair. I drove the car out the same day. Thanks.

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ravens3083

2 de ene. de 2012

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Sandy was the best!!!!! She took Care of me when I went to the buy the car!. I couldn't ask for a better person to help me!! I recommend everyone goes there and ask for Sandy!!

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Jimmy G

31 de dic. de 2011

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My experience buying a certified pre-owned Honda from White Plains Honda was surprisingly good. I did extensive research prior to purchasing our 2008 Honda and visited two other dealers to look at pre-owned vehicles prior to my experience with White Plains Honda. Most vehicles are difficult to evaluate over the internet. WP Honda's inventory was all relatively new, of high quality and very presentable in general. Though I had a different car in mind when I contacted WP Honda, my sales consultant--Keith Johnson--did a fine job of working to find the right car for my family. My only two complaints are: First, my initial phone call was directed to an internet consultant who had very little knowledge of the facts about the current inventory and the call should have been directed straight to the salesroom.....or at the very least redirected to them. Second complaint is that the $595 "prep fee" charged by WP Honda on all pre-owned vehicles is not very well advertised, making the quoted price appear artificially low. I believe this is common practice by many pre-owned dealers, but White Plains Honda's additional fee was higher than most others. However, their competitive price made up for this issue. In the end, we purchased a quality CPO Honda with low miles and in great condition and ultimately had a very good experience.

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kdibiccari

29 de dic. de 2011

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The whole process from stepping into the dealership, to the sales consultant, the vechile tests drives,to purchasing the vechile went as smooth as possible.

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bensteel21

29 de dic. de 2011

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I was very impressed with my car buying experience and particularly with my salesman Bob. I had been looking at cars at a number of dealers for several months. I noticed that at White Plains Honda, the entire staff was very friendly and went out of their way to make sure I was taken care of. I didn't get the pushiness or rudeness I have seen at too many other dealerships. Bob was very knowledgable about the car and answered all the questions I had very well. I had a bitter taste in my mouth after shopping elsewhere so it was a breath of fresh air to come to this place. I would highly recommend them to anyone looking for a more enjoyable car buying experience.The financing department explained the terms of my loan in an easy to understand manner. They were very quick too.

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umdontwantthis

28 de dic. de 2011

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Considering I already knew what I wanted, I didn't need much more information. Any questions I did have were answered. It was a pleasant car buying experience. I'm glad I chose White Plains Honda.

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tkishino005

28 de dic. de 2011

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Naveed was a very nice sales person. He was very helpful to make up my mind. I was totally comfortable. He was never unreliable and unreasonable. His crew people were also very nice. I was really happy with the trade with them.

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sunshinegirl

26 de dic. de 2011

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I was very happy with my visit to your dealership. Working with Albert and Brandy was a pleasure. They were both very very helpful. Your entire staff are very very nice people. This is my 2nd car purchased from Honda.

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Dianedee23

23 de dic. de 2011

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Good service. Reputable and fair. Worked with me. Fast process. Keith was fair and upfront. All a customer wants. The experience was good. Didn't feel I was taken advantage of.

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cynhoff

23 de dic. de 2011

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Keith was a pleasure to work with. I had been to MANY other dealerships when deciding whether to buy a Honda or something else. I finally decided on the Honda Pilot...which I love, so far!Keith was professional, informative & relaxed...which was nice.If you decide on a Honda I would recommend you go to this dealership & ask for Keith.

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raymond71

19 de dic. de 2011

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i had the best the at white plains honda! i had never imagined that i would have so much fun buying a car! i came to the dealer expecting to be lied to and manipulated but instead it was out this world. i met with chaster who was very pleasant and kind. we did have a problem with pricing so i thought oh great heres where it starts, the manager, matt came over to talk to us and i was shocked! he made it so easy for us we worked out the price and walked out with my new car within 2 hours. i really liked the fact everyone was in such a great mood. it was a great experience thank you all!

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garyticoll

18 de dic. de 2011

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Worst experience I ever had trying to buy a new car. Used car salespeople with no knowledge try to sell new cars. Sales staff is totally disorganized.

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mclougs

17 de dic. de 2011

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I went out for a Sunday drive and came home with a certified pre-owned 2010 CRV. Keith is a real gentleman, he's honest and genuinely friendly. He changed my opinion of sales people. He helped me pick out the CRV I was intersted in and explained to me how everything works in the CRV. I will definetly recommend White Plains Honda and especially Keith Johnson to anyone I know looking for a Honda. He also went above and beyond to make sure some scuff marks were touched up on the exterior and a panel was replaced on the interior, thanks again Keith. Also Gustavo in the finance department did a great job on securing the loan.

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dmw1678

16 de dic. de 2011

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Sandy and the rest of the staff were very friendly and professional. She worked very hard to find a vehicle that was just right for me and found a way to get the deal done when I didn't think it could. Great service and I got a great car. Thank you Sandy

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isisore

15 de dic. de 2011

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Sandy offered great customer service. She was very helpful and friendly throughout the whole process. I will definitely recommend this dealership to my family and friends.

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burnsburr

15 de dic. de 2011

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The dealership had me waiting for my Accord longer than the promised delivery date. It was frustrating, and a result of inventory issues due to the tsunami. It was understandable but the dealership could have done a better job explaining this and managing my expectations.However, Keith Alexander provided superlative service throughout the whole experience. He is a nice man, customer-service oriented, friendly, funny, honest and very concerned with his customers being treated fairly. Once the situation emerged, he worked pro-actively to keep in touch with me, get me information and ensure that the deliver problem got resolved as quickly and and smoothly as possible. I would recommend that anyone interested in purchasing or leasing a Honda from from this dealership insist on working with Keith Alexander. A very nice man and he'll make you his priority.

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Shark3348

15 de dic. de 2011

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Sales experience was very pleasant. Albert dealt with us in a straight-forward manner. All our questions were answered. Quality and appearance of Civic purchased was excellent. My family already owns one.

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gmcclung

14 de dic. de 2011

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Keith was a great salesman to work with, very helpful both on-line, on the phone, and in person concerning all the questions we had about the vehicle we purchased.Keith was easy to deal with and a genuine nice guy.This was the best dealer purchase experience we have had.Based on Keith's support for us, I would haridly recommend this dealer to anyone.Closing the deal was not a hassle nor a struggle.The people I dealt with in the business office were also very nice.Thanks White Plains Honda

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distadio56

10 de dic. de 2011

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sandy was very helpfully very good sales agent the problem was the finance person need to establish on a monthly pay after you established that feet every tink came to place.

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joshshan12

6 de dic. de 2011

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My experience at White plains Honda was a great one. Matt, Alex, and Brandi were extremely professional. They were very well organized, they new there information regarding the vehicle and, for once, I did not feel that any bogus deal was being offered. One thing I dread most going into any car dealership is the long wait. Going into White plains honda, I was in and out with no long wait. My overall experience was the greatest. I was treated very nicely and I definitely look forward to doing business with these individuals again. Thank you SO much guys !

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jbergjohnsen

4 de dic. de 2011

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FALSE ADVERTISING !!!!! I was talked into making a 1 hour and 40 min drive from CT to come see a Honda Pilot that was listed for $17000. the only reason i made the ride is because sales promised me that they would give me $2500 over the blue book value for my trade... when i got there the Pilot was not availible to be viewed because it won't start... then the used car dealership and the new car dealership began argue about one was stealing my business from the other during my test drive. at that point the very nice sales woman that i was originally dealing with was forced to hand me over to some cranky used car sales man who told me he would take me too see the car i came to see. He then drives me across town to their service yard where he can't even get the the car open cause the alarm system won't disarm. at this point 3 hrs of my sunday have been wasted.. Now we drive back to rude used car dealership where they don't even look at my car and tell me its actually worth $2000 less than what blue book value is and that i'm not eligible for the $2500 above book value, because their not gonna make enough money of the 2007 Pilot that is not even driveable... So in short i wasted 7 hours with drive time and $35 dollars in gas to be after a bunch of false promises... not the honda service i'm used too in fact i'll be buying a toyota 4runner instead.

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jjmtrm

3 de dic. de 2011

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Keith changed our impression of used car sales people. Friendly, honest, helpful, hard working and no nonsense. Can't say enough good things about our experience.

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eshore

2 de dic. de 2011

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We came to purchase a new car and Mae was extremely helpful and friendly. She was knowledgable and made the purchasing experience easy. I would absolutely recommend White Plains Honda.

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ansmith04

27 de nov. de 2011

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White Plains Honda was a great experience. They worked with us on trade-in and got car we wanted. I recommend to any car shoppers.

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kfermin13

22 de nov. de 2011

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I really recommend this dealership because you feel welcomed. Sandy was great in helping me decide for the perfect car and had lots of patient with me.

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E.Perez

15 de nov. de 2011

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Staff were very helpfull and understanding. Service was profesional Sales people explanes everything and made it east to understanding the paper work. Thanks white planes Honda .

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Vanessa01

14 de nov. de 2011

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This was my first time purchasing a certified Honda car from a dealership and I couldn't have chosen better. I had been to four previous dealerships before walking in the door of White Plains Honda and I noticed the difference in the quality of customer care from the start. My salesman Adalberto (Alberto) made me feel at home, he was very knowledgable and friendly. He took his time in explaining all the different car options so that I can better make a decision. I never felt pressured or made to feel like I needed to buy something which was what I was expecting. I have heard of horror stories from other dealerships in the past and my own experience before choosing Honda in White plain. Overall Alberto was the best sales person I have ever encountered. He is someone that I would definitely recommend to my friends and family interested in purchasing a car. I'm a female and not too familiar with cars, he took his time to explain to me everything about the car, we compard different options, different price ranges and I finally bought the car of my dreams!! I couldn't be happier with my decision. I want to thank everyone in dealership for making my experience and positive one, especially Adalberto. I was treated like family and that means a lot. Everyone was very professional and friendly.. I will definitely recommend this place because of my knowledgable and experienced salesman...Thanks White Plains Honda!

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pascual

13 de nov. de 2011

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We were greeted by Mae by the parking lot and immediately made us comfortable. We have a 2007 Honda Pilot, and before that a CRV and Honda Accord. We were checking out the Cross Tour and the new Honda Pilot this time with Navigation. We went home with a new Honda Pilot 2012 with Navigation same day. We had a good experience with Mae, the manager and financial rep who gave us good advice on finance and warranty.Brandi helped set up the phone, showed us how to work navigation and radio. We love our new car.

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kmbt01

9 de nov. de 2011

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This was my expirence today November 9th, 2011.I purchased the Honda Accord 2010, with very low miles October 16. Picked car up & did have my own personal mechanic check it out, I told him the overhead dome light was out & please check it. He did, said it was loose & bulb was good. But it keeps going out. I called service to report it, was told I needed to make an appointment. Said okay, will you give me a loaner car, & was told no we don't do that. It hasn't even been a month, they want me to pay for a rental car or I can wait around to see if they can fix it while I wait. Called Sandy(sales person) & she told me let me see what she could do. I left work at 5pm & never heard a word. I paid 17k for the car, & now I am out the door, should I assume it doesn't matter now that you you are out the door. Why should I have to pay more money to get to work while they fix a problem that was there to begin with? Rating is based on my call today.Kathy

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yuvalkhon

5 de nov. de 2011

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i love her she was very profetional,smart understand my need,even when she deal with a lot of presher she kept it cool polite and loving sandy is one of the best i met in this field.thank u all.yuval khon

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Barrygraff

3 de nov. de 2011

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I had decided to purchase the car from White Plains Honda based on a call and getting the price I was looking for. The price given over the phone was honored, and service level all the way through delivery was great.The service level exceeded one when I recently purchased my other car, which is a Mercedes. Surprising??? Yes, but true.

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recafamily

3 de nov. de 2011

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The dealership salesperson (Naveed)was very polite, understanding and knowledgeable. The entire sale of my Honda Pilot from start to finish was a great experience at White Plains Honda. This is my second Pilot and I love it.

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override

3 de nov. de 2011

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Went in to this dealership because they had the pre-owned I was looking for. I dealt with Mae, who was very friendly, and professional. Any questions I had, or requests, she was quick to help. I usually haven't received great customer service like this at a dealership, but Mae changed my mind about that. She wasn't pushy, but still let me know my options, and told me about the car, the benefits, and made sure it had everything I was looking for. Very professional and friendly. Recommend you ask for Mae if you visit this dealer.

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Laurelizaa

3 de nov. de 2011

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We had a great experience with White Plains Honda, specifically Alberto. He was quick and efficient and able to meet all of our needs. When I picked the car up I had to bring my 3 year old son. We had a delay with my insurance and Alberto helped me entertain my son for over an hour! He was incredibly friendly and service oriented. We LOVE our new car!

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valladares

3 de nov. de 2011

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Service was exceptional from greeting to delivery of car. The Salesman and Business manager were knowledgeable, courteous and helped seal the deal in record time.

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lexie4707

2 de nov. de 2011

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I bought a car from White Plains Honda. I dealt with Mae Soleiman--she is awesome. Kurt Schon was the Finance Manager and made it easy and stress-free to hand the check over. I had heard about Mae Soleiman's professionalism and friendly selling skills. Mae made my buying my 2012 Honda Accord a real fun and pleasurable experienc! From sitting with her and discussing my options, to the test drive, to driving home with my new beautiful car, Mae is the BEST!!! She listens and really has a genuine interest in helping her customers. Her smile, her knowledge and her expertise is something I have never experienced when buying a car. Mae is truly a great salesperson and a wonderful asset to White Plains Honda.Thank you Mae...I love my new car! I will be referring customers to you!Karen Guidice

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mpatt1223

1 de nov. de 2011

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Mike Pattwell11/01/11 Wow what a great experience.From the minute my daughter and I walked into White Plains Honda we both felt very comfortable. No pressure, No Intimidation,just a smiling friendly face.Thanks to Mae a true professional with great listening skills and compassion it made buying the 2012 accord stress-free.Mae was very accomodating and was solely looking out for her customers needs.Her friendly outgoing personality made you feel very comfortable.The next day I brought my wife into White Plains Honda and bought a 2012 Pilot also from Mae once again. I would highly recommend White Plains Honda who has an excellant well rounded sales team once again. Thank you for a great experience!

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bettymliu

1 de nov. de 2011

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I just signed a lease on a new car. Customer service was great. We were there during the freak October snow storm. And Naveed still went out in the lot to check out vehicles for us! We also appreciated his patient explanations of features and options. This is our first experience with a Honda and we're off to an excellent start.

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WhiteDove1242

1 de nov. de 2011

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I have been window shopping for cars as of late, and just recently was driving by your showroom, and decided to stop in and have a look. No sooner than a few seconds, I was greeted by Ivy and her great smile. We quickly engaged in conversation, I had a lot of questions about the model I was interested in (Corolla) and how it compared to other cars on the market. I was surprised she was able to answer every question I had, she definitely knows her stuff. She is very friendly, and I definitely had a rare pleasant experience shopping for a car. I didn't buy the car yet, I'm still comparing prices, but if and when I make up my mind, I'm heading back to White Plains Honda to talk with Ivy. She was very attentive, patient and helpful. I just hope she's nice enough to give me a good deal on the car. ;)

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k.m.wade

31 de oct. de 2011

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Anyone who is thinking about purchasing from White Plains Honda. RECONSIDER!!! Please read the e-mail sent to the Vice President and General Manager today, October 31, 2011. I have not heard back from him, but hope I do soon!Brian:I am reaching out to you directly as I have had an extremely unpleasant experience recently at your White Plains Honda Dealership. On September 24, 2011, I came in to lease a 2012, red Honda Accord coupe. I was turning in a 2008, blue Honda Accord coupe. I drove nearly 300 miles from Alexandria, VA to make this purchase. I had heard great reviews about the customer service your dealerships offered and it came highly recommended. I worked with Lisa Fabro (who is no longer with White Plains Honda), a wonderful sales associate as well as Kurt Shoen, who was my business manager. We quickly and effectively completed the deal and I was pleased. I was over my miles in the 2008 Honda by approximately $1,000. Lisa Fabro took the 2008 car and did an appraisal indicating and communicating to myself, my husband, and Kurt Shoen that White Plains Honda would buy me out of my excess miles. I was extremely pleased that this would be taken care. The sales manager, Paul Vilca was also aware of my closing of this deal. I left extremely happy and delighted with my purchase. Unfortunately, things began to unravel, when Lisa Fabro left the dealership. I tried to work directly with Paul Vilca for nearly three weeks to obtain the following:1)Tags and Title for my registration2)Pay-off of my over mileage bill On October 13 and 14, I reached out to Paul to make sure my registration and plates would be transferred from the 2008 to the 2012 Honda. Paul told me not to worry, that I would have them by October 24 The temporary tags expiration date. For the next week October 17th- 21st . I continued to try to get my updated registration. When I called on October 24, 2011 and spoke with Paul, I was told that it was okay to drive with expired tags. He said that as long as I was not doing anything, I should not get pulled over by the police or get ticketed. I told Paul, that this is illegal, however, that did not speed up the process. I was furious that this instructions were not only encouraged but also the first and only option given to me from White Plains. Pauls instructions to me aback because, this breaking the law in state of Virginia. When I told Paul of the legal ramifications, he told me again, not to worry, and I would be fine. Since October 24, 2011, I have not been able to drive my car because of Pauls lack of follow-through and lack of professionalism, and lack of customer service. It was not until today, October 31, 7 days later, that I received a scanned (non-readable) copy of my new registration. I still do not have a hard-copy.Even more disconcerting, is that I called Paul, today, October 31, 2011 to find out about my mileage pay-off. He asked me if I had paperwork saying the dealership would pay-off the excess miles for the 2008. I informed him of the paper that was signed in front of Lisa Fabro, Kurt Shoen and himself. Lisa informed the group during my deal that my2008 cars resale value was greater and the buyout would be done. Lisa would send additional paperwork to me in Virginia and call me in a couple of days if she had questions.I signed the new lease terms with the understood agreement among all parties that the 2008 Honda car miles would be paid off. I was also told that dealerships do this all of the time. Lisa left a few days later and now, no record of my paperwork can be found. Paul indicated he could refinance my payment and include the overage in miles. He has made no legitimate attempts to resolve this issue. I am now wondering if White Plain Honda likes to bait and switch its customers, by offering one deal, but selling them another after the fact.I am beyond furious. One because it took me so long to get my registrations and plates for my car. Two, because I was told by Paul Vilca it was okay to drive illegally with expired tags. Three because now there is no record of my buyout of miles on my 2008 vehicle.I spoke with Justin, your associate yesterday, October 30, 2011 and I spoke with your Executive Assistant, Rachel Brand this afternoon. I know you are an extremely busy vice president and general manager, however, I do hope that there can be some resolution. Dissatisfied Customer in the Alexandria, VA

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magneto

30 de oct. de 2011

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Recently bought a 2012 Honda Fit for a good /fair price. Keith was wonderful and the atmosphere at the dealership was professional yet friendly. I had to wait a couple of days for the car to come in and it arrived on time and Keith kept me informed via email. Very prompt!

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possidenten

29 de oct. de 2011

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I was looking for a 2008-2009 Honda CRV that had between 20,000-40,000 miles on it. I had went to other dealerships prior to White Plains Honda, but found the service at White Plains Honda to be excellent. Keith was very friendly, willing to work with our budget and what we were looking for and was a great listener. He was very patient with us and overall, the overall experience was great. I would highly recommend him to other customers.

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Accord5

28 de oct. de 2011

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Regarding my salesman, Alex Vargas, handsome young man, great smile, very well mannered and polite. In showing the Accord, he explained the car in detail and with ease. Answered all questions. Made it a very comfortable sale.Regarding my Delivery Coordinator, Tiffany Supple, lovely young women, very polite, she walked us through the interior of the car with ease. In how to navigate the radio, to the heated seats, climate control of the drivers side, and the passenger side, she helped us set up the blue tooth, made it so easy. We walked away from this sale of the car knowing all we needed to know about our new car, and would recommend this dealership and the two sales people that helped us to all our friends and family.

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Angel Molina

27 de oct. de 2011

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she was a good person very honest and hard work girl. she sold my Honda civic 07 on a good price. Good luck. for question call me at 914)720-2239.

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odysseymike

27 de oct. de 2011

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Went to check out an Odyssey and dealt with a great salesman, Keith Johnson. The problem was that Keith didn't have sufficient knowledge on the "special" tires. It was a 2008 Touring with the Michelin run-flat tires. I was never told any details about these special tires or how expensive they are to replace. I bought the van. Later I spoke to a friend who has the same exact van. He told me all about the tires and the class action lawsuits etc. I contacted my salesman and informed him of what I found out. He said he was unaware. He then told me I could put regular tires on the van. That is incorrect, the rims are specifically made for those tires. A couple of months later when I noticed the tires were looking pretty worn, (they were bad when I bought the van but I was told they met specs.), I called my salesman again. He said the tires cost $525 each but he could make it $450. This was not acceptable. I eventually worked out a deal with Joe Carusone and still had to pay $1000 for tires.

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Lounext3

26 de oct. de 2011

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This was a great dealership especially Ivy who was a great help and answer all my question and was real patient with me I would recommend this white plains honda dealership to anyone thank you Ivy.

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asj0004

26 de oct. de 2011

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Sandy was very friendly and helped find the perfect car for me. She's very professional and I would recommend this dealership to everybody because they are very helpful. Thank you so much for all of your help. I absolutely love my new vehicle.

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kclopes

25 de oct. de 2011

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I received great service from Joseph. I provided you with this rating because we were attentive and responsive during this process. Also I was able to successful get all my questions answered.

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Karina_1900

25 de oct. de 2011

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I like it because the people are really friendly and they provided good information, I really like it I'll deffenatly recommend it to my friends and family

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Cynthia Wagner

25 de oct. de 2011

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I checked out this Honda dealership and found that the service was great and Mae's salesmanship and personality were the factors I used to make my new Civic purchase.

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gajomat

24 de oct. de 2011

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From the moment my wife and I walked and net Adalberto Rodriguez to the final portion of the transaction with Brandi Robison, well this was one of, if not the best experience I've ever had getting a new vehicle. Mr. Rodriguez went above and beyond to get us the deal we could aford....all without the nonsense that other local dealers have put us through. No intimidation, or pressure. He wanted us to get the best possible deal and did we ever. Also Nelson and well as Kurt in finance were professional along with a personal touch. Bravo to this dealership! All the other Honda dealers should take note and learn from these grest pros!!!! Congratulations to all of you at White Plains Honda!!!!Joe Michaels

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Donna McNamara

23 de oct. de 2011

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This is the 7th Honda I have purchased since 1984. Alex Vargas was the best salesman I have ever worked with. Please feel free to contact me if you require additional information.Donna McNamara

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kmbt01

21 de oct. de 2011

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Sandy was professional & straight forward. Found the car best suited for me by listening to all my own doubts, likes & dislikes with different cars & helped me to work through it all.She answered all my questions, delivered what was promised and I am sure I found the best car for me & thank you Sandy. Everyone in the showroom was very friendly throughtout the process. And would not hesitate to send friends & (maybe even enemies) to buy a used or new car.

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coumba2000

20 de oct. de 2011

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Jake was very friendly and guided us very well into getting an honest straightforward deal. I would definitely recommend dealing with him when purchasing a vehicle.

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cassuis

17 de oct. de 2011

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Excellent service..no run around service..got the vehicle I wanted..low intrest rate..did not take long from beginning to end. Friendly knowledgeable salesmen..vehicle functions were throughly explained..my phone book was set on my bluetooth before I left dealership.

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johns1

13 de oct. de 2011

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Ive purchased/leased from other Honda dealerships prior to White Plains Honda and so far this has been the most positive experience that I have had thanks to Alex, Gus, Tiffany, the detail shop, and the rest of the White Plains Honda team.Alex was my salesman and main point of contact. I knew exactly what I wanted and exactly what I wanted to pay for my new car. Alex worked with me, was able to locate my vehicle, and less than one week later I am driving around in 2012 Honda Accord Coupe V6 that I absolutely love. From the day that I put down an initial deposit to the day I picked up my car Alex kept in touch every step of the way. This car replaces a prior Accord that was unfortunately totaled and Alex really worked hard to make the whole process as easy as possible. Im extremely happy and would recommend Alex/White Plains Honda to my family and friends.Tiffany is extremely knowledgeable about the new features that the 2012 model has to offer and did a great job of going through each and every one of them with me. I cant begin to express how cool it is to hookup my iPhone and have access to hundreds of tracks instantly via the car radio.Gus was my finance manager and was very patient with all of my back and forth negotiating regarding the features that I wanted. In the end I got a great deal on the remote starter and interior illumination kit. The financing rate of 1.9% for five years is absolutely fantastic and a huge money saver if you are buying a car. Overall I highly recommend White Plains Honda if you are in the market for a new car.

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Agburns

12 de oct. de 2011

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Purchased A 2010 Honda Cr-v From the minute i called , Sandy's hospitality won me over, I had a few different appointment that day with other Honda dealers, but after speaking with her, I was positive , that were I would purchase my vehicle. best Sales Person ever, everyone At white Plains honda , Actually, are really great Individuals.I would deifinitely recommend this dealer to the President.

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vatempleton

12 de oct. de 2011

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Absolutely wonderful experience. I found the car online and flew up to get it. Process was amazing. Price was fantastic. Car was in perfect condition. My sales contact was thorough, told me everything about the car before I arrived. He had the car completely detailed for me. All of the parts were there (i.e. floormats, headphones, key fobs etc.). I really was nervous traveling so far to see a car but the process was flawless. Keith got my insurance set up, registered the car in the state where I live. Once I arrived at the dealership, the car was waiting for me at the front door. I did a very thorough inspection, took a long test drive and then inspected the car further. Once I made the decision to purchase, the process took about an hour and a half. I drove home over 10 hours and the car ran perfectly - no issues of any kind. I will receive my new plates in the mail - which Keith ordered for me. This car was advertised on the internet through Honda where I could search all over the country for the very specific car that I was looking for including the miles previously driven. The car is completely certified, the 150 point inspection was completed by the dealership, showed no issues and I was even able to view and print the carfax report for free. I know the car had one owner, for personal use, and drove approximately 5,000 miles per year. I would recommend this process and this dealership (and my sales associate) to anyone. Very pleased.

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medejoe

10 de oct. de 2011

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Very attentive,very good salesman,did not really like the financial part of it had to wait too long to see him a lot of cars

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FMagiraga

3 de oct. de 2011

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The service that I received at White Plains Honda was absolutely IMPECABLE!!!I went in there not sure of what I wanted and I walked out with a nice new car, absolutely satisfied. I enjoyed doing business with them and I'm glad that White Plains Honda is the dealership I chose to go to.

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jkwp

3 de oct. de 2011

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Keith Johnson was excellent at not only sales but also customer service. He was professional, friendly, knowledgeable, and helpful. Although there was a delay due to availability, Keith kept us up-to-date on a regular basis. It was a pleasure to work with him.

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Mmccarthy2

30 de sep. de 2011

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Great service. Very professional. Mr. Alexander was courteous and worked with me to be sure I got a deal that worked for me. I appreciated his help.

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jandreanajr

30 de sep. de 2011

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Lisa, Gus, and Brandi were a pleasure to work with. Lisa was friendly and not pushy. She made me feel like I got a great deal and got a great car. Gus, made me feel important. And Brandi was very knowledgeable and explained the car well.

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lashounya

30 de sep. de 2011

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From the time I stepped out of my old car to the time I made it to the stairs, I was met with a smile. Mae is the best! She assisted me with the purchase of my new Honda 2012 right off the show room floor. Her knowledge of the cars was right on point she let me test drive and gave me time with each car I loved up until my final decision. Mae also worked with me in getting the best insurance and boy oh boy did I get a great rate! I was concerned about a few things when I walked in but when I sat with Mae my concerns were no longer an issue. She is really the best at what she does :) Then I met Brandi, she came over very pleasantly took me to my new car and showed me all the features, programmed my favorite radio stations and helped me get my things out of my old car. She is great and I was so excited when she called me a few days later to make sure I was loving my new ride. I just want to let everyone know I am so happy that I went to White Plains Honda because I was treated great and left smiling with my brand new 2012 Honda Accord. Anyone who is interested in great professional treatment, prices and knowledge of cars should visit Honda of White Plains your guaranteed to leave with a smile ;)Thanks to you all I formally introduced Fox Diamond to my family and friends!! You Rock!!LaShounyaA new happy & satisfied Honda owner :)

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andrres24

26 de sep. de 2011

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i like how she explained to me the cars and gave me ideas of what is good i also tahat when i go to the dealer to have ready the title of the cars

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lila09

22 de sep. de 2011

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I was very happy with all the persons that worked in honda because they were all very helpful with all my needs. My dealer was great I would recomend him to anyone.

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JamesFenn

21 de sep. de 2011

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As a first time buyer, I would definitely recommend this dealership because I had a great buying experience. I wasn't pressured to do anything and my sales consultant Joe was honest and fair. It was a real pleasure doing business with Joe and the people of White Plains Honda. I look forward to continuing our business relationship throughout the coming years.

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Hurd

21 de sep. de 2011

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Alex worked with me and spent time finding the right vehicle for the right price! He went above and beyond the normal service level to make certain that I knew exactly what he was doing and when. He also gave me frequent updates if there was a dealy for any reason. He put my comfort and ease at the top of his priority list. He was very busy that day but he never made me feel that I was being neglected at anytime. He didn't even take time to eat! My experience with the Finance department was equally seamless and the process went quickly without a hitch.

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siddiq

20 de sep. de 2011

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I previously purchased a car from this dealership in 2009. When I decided to trade in and purchase a replacement vehicle, I knew I wanted to go back there. My previous sales representative (Eddie) is no longer there and I was randomly place with Sandy Vargas. I understand she is new to the sales team but you really wouldn't know it. She was knowledgeable, friendly, nice, helpful, and flexible. We had a very positive experience and I would absolutely return to see her and to the dealership. I couldn't be happier with my selection (2009 red crv).I should also mention that the person who handles the financing is truly wonderful as well - very friendly, helpful, and full of options!

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yogesh_kanaujia

20 de sep. de 2011

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Joe was very professional and courteous and he helped us with everything. we are very happy with our purchase. We might be needing another car next year and we are expecting to have same great service.Thanks Joe.

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obgynatty

17 de sep. de 2011

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Came into the dealer looking for a car with an idea of what we wanted and left with the car we wanted, within a couple of hours. Good experience.

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silvina2an

13 de sep. de 2011

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Sandy was very pleasant; she demosntrated great work ethic. I walked in without really knowing what I wanted; however the employees assited me greatly and explored options with me. Employees were overall very helpful and knew what I was looking for !

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sangeeta98

12 de sep. de 2011

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Zeeshan had been very helpful and helpmed in selecting the right vehicle for me. Things went quick and out with the car in 2 hours. I have to dealers in Queen, but disappointed with the dealers and there sales.Great rates and cars. Really greatly satisfied with the car. One thing I want to mentioned people are very nice only at the time of selling, but with white plain honda I would say these guys were very helpful even after the sales.I suggest strongly this dealer to others.Once again I am happy customer.

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wins421v

11 de sep. de 2011

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Alex have sold me a Honda Accord in January 2011 and I lost it in hurricane Irene (flood damage). Alex never turned his back on me after he made a sale, "WE KEPT IN TOUCH". Alex is a true professional. a few days ago I called Alex and let him know of my experience. I met him at his work place....WHITE PLAINS HONDA....we work out a deal and I were satisfied. Alex made another sale and I drove away with another HONDA....THANKS AGAIN to you and the WHITE PLAINS HONDA FAMILY!

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arias

8 de sep. de 2011

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We would certainly like to take the time to applaud the gentlemen for executing their expertise."CONGRATULATIONS FOR A JOB WELL DONE"! As you may be aware with the years experience you may have,every customer is different and other situations more challenging than others. We can certainly agree to that working as a medical assistant/medical manager and working in the Union/construction field is also a very much challenging atmosphere. However, the individuals listed above( and not excluding any individual who helped )embraced their specialty's,worked together as a team and excelled in their performance to meet our need. We, as Honda customers would be pleased to hear that Honda gives recognition to their staff,especially in today's world,where everyone is too busy, rushed, or noone takes the time. We close this extending our gratitude to Mr. Samoyedny, Mr. Camacho, and Mr. Anwar. Thank You and have a wonderful day.Arias/ Guzman Family

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bubba47

2 de sep. de 2011

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We went to look at a used Honda CRV for our daughter to take back to college this fall and ended up not only buying one for her but on the spot traded in our MDX for a terrific 2010 CRV for ourselves. We had such a positive experience I would recommend them to friends and family. In fact I have done so.Working with Zeeshan was the best car buying experience we have ever had. From the first moment he greeted us things went smoothly and he worked hard to get us into two cars at prices we could afford.Once we had chosen our cars it was over to the Financial Department where Hamid Anwar the Financial Manager completed our purchases efficiently without the usual stress that we have experienced at previous dealerships.So, for us it was thee thumbs up all the way around.

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erikjodi

31 de ago. de 2011

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We bought a new Honda Odyssey and visited multiple dealerships. White plains Honda worked within our budget, gave us the best price, offered us the best financing and found us the color and interior we wanted. Their service was excellent and they went out of their way to find our car and get it delivered as quickly as possible. Our color (Smokey Topaz with Truffle Interior) is more rare and harder to find; however, they managed to get it to us within a week. Keith Alexander did an excellent job and even followed up with us afterwards to check in. We were very pleased with our experience and would recommend them to anyone.

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dbecker

27 de ago. de 2011

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Very friendly and attentive staff, willing to work with me. They showed they wanted my business and were willing to do what it took to get my business. When I talked price with them, they did what they could to get me to the price needed to make a deal happen, and the finance department also worked to make it happen at the price agreed upon.

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dalleyne

27 de ago. de 2011

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We were looking to refinance our old car cause we were paying a huge a.p.r. They let us know we would be better off in a newer vehicle. Mr. Comacho promised he could lower our rate and our monthly payment. Of course we were skeptical. After a few phone calls and wheeling and dealing they said you have a new car! We hadn't heard the numbers yet though. When we met with Mr. Schon he ran it down to us.O.M.G!!! They did what they promised! Lowered our a.p.r. by a huge amount and just as Mr.Comacho stated our monthly payment was lowered by more than $100!! We now are proud owners of a beautiful Honda Accord! See these guys. From the pleasant greeting of Keith to the determination of jonathan and the expertize of Kurt we were more than satisfied!

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tlgabree

25 de ago. de 2011

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My husband and I travelled 2 hours to White Plains, NY from CT because the dealership had the color van we wanted. We worked with Mae, Holly, Nelson, Kurt and Brandy. They were all very friendly and professional. We would be happy to recommend this car dealer to anyone we know. Thank you. Tracey & Dan Gabree

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jdfinest

21 de ago. de 2011

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I would recommend this dealership because my experience with the sales person Keith Johnson was excellent. He was very professional, courteous and had a lot of patience through out the entire process. He answered all of my questions and took time to explain all the features in the vehicle. He also followed up with a phone call the next day to see if everything was o.k. Mohammed Massud is an excellent salesman and I will definitely recommend him in the future.

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jshaik

18 de ago. de 2011

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Everyone at this dealership was friendly, professional, honest, and extremely patient but I especially have to thank Keith Alexander, Kurt Schon and Nelson! It felt like I was dealing with friends and not with the typical "sales" environment. Today, I purchased my second vehicle at this dealership and the experience was better than the first time. I NEVER felt pressured and I didn't have to deal with back and forth negotiations. I told Keith what I wanted to pay and he made it happen, it was that simple. The paperwork was ready for me to sign and the easiest part was that Kurt explained what every single form was for before it even occurred to me to ask....so what am I signing here?? It was very reassuring. I would definitely recommend White Plains Honda to any of my friends and family and I will, without a doubt, visit them again when the time comes to buy my next vehicle.

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ginajones

16 de ago. de 2011

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Both Chris and Brandi were polite, friendly, patient, and willing to discuss things with my husband and I. We would recommend White Plains Honda, Chris and Brandi to anyone who is looking for a new or used car. They made buying a new car such a pleasant experience.

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suhridthacker

16 de ago. de 2011

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Had a ordinary experience, i have been to better dealerships . I would give this dealership a very average rating nothing exceptional. dont keep your hopes up.

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syvilla

15 de ago. de 2011

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It was great working with Mr. Alexander, he was friendly, informative and professionalI would truly recommend him to my friends and family and anyone who is looking to buy a new car.

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Belize-it

14 de ago. de 2011

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Sales person was courteous, polite, and understood that I was a serious buyer ready to do business. Negotiating was back and forth and I left feeling just about satisfied with the price I purchased the vehicle at. My only negative is the Honda care extended warranty that was being added on discretely. I again would like to comment on the dealership professionalism on a whole and the patience demonstrated as negotiating took place. I would definitely buy my next car from White Plains Honda and would recommend this dealership to my friends and family members.

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daniel.giardullo

11 de ago. de 2011

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Next time don't leave the price you paid for the car in the glove compartment. Was told a different price was paid for the car, higher. I understand this is a business to make money, but don't lie to customers. Especially new customers who have never stepped foot onto the lot. These idiots showed no interest in rectifying the situation. Was sent here on a referral from a friend, never going back and would never recommend this dealer to anyone else.

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psanto

10 de ago. de 2011

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Mr. Alexander went above and beyond to work with me on purchasing a new vehicle. He was quite sensitive to the fact that i had been in an auto accident recently. He was extremely friendly yet professional at all times. I would return to the showroom in the future for another deal.

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ebrown2023

7 de ago. de 2011

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It was a very easy experience. I let Keith Alexander know what I was looking for, he didn't push me, he simply gave me options and ideas. Without a lot of back and forth, I got the deal I was looking for. The timing was very easy - I did the bulk of the back and forth while my current car was being serviced in White Plain's Service Department.When it came time to do the paperwork, everything was ready and the process was simple and our new car was waiting right outside for us.The whole team was extremely friendly, someone even gave my children balloons to play with while they waited.I will be back for car #3 - thanks to Keith Alexander, Brandi, and Kurt and the whole team.Eric Brown

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rgonzal

6 de ago. de 2011

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I had a very good experience at White Plains Honda. It was due to mainly to James Blloshmi. He was very nice, courteous, professional, dilligent and helpful. He spent a lot of time answering all of our concerns. The rest of the staff were good, but James was over the top.

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myharl

2 de ago. de 2011

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As a Service Excellence Consultant and Management Consultant for one of the toughest services industries around; healthcare, I am well-qualified to evaluate customer service delivery, and Ms. Mae Soleiman, at White Plains Honda is the kind of Sales Consultant you not only want to buy or lease your FIRST vehicle from, but every car thereafter and keep her on speed dial to refer to friends and families. I am a loyal Honda customer and recently entered into my 4th lease agreement with Honda, but this was my first visit to White Plains Honda and I was impressed from the moment I walked in. The facility is clean, the customer service is attentive and friendly, including getting a visit from General Manager, Nelson, and the staff seems genuinely concerned about ensuring that the customer gets into the vehicle of their choosing, "not" of the dealership's choosing! My first telephone contact with Ms. Soleiman was informative, she was friendly, knowlegable and respectful. She made an appointment with me working around my schedule and called to confirm. When I got to the dealership, Ms. Soleiman was professional, accomodating and kind, but perhaps most impressive were her listening skills and her ability to anticipate the customer's needs by using her intuition and soft sell skills (the old "hard sell" doesn't work on all customers, and she knows how to adjust her approach based on the customer's needs). Although, I've been through this car "wheeling and dealing" process several times in the past; my experience with Ms. Soleiman took the anxiety factor out of having to be put through that kind of a process. I knew the car I wanted, she listened, and while I ended up getting a different Honda model, I did so because she was able to instill a level of trust in me that enabled me to take a bold step and try a new addition to the Honda fleet--the CR-Z. I've been loyal to the Civic for many years, but I am excited about my new car and feel confident that I will get the support I need from Ms. Soleiman and her team at White Plains Honda.I had an opportunity to work with Lisa, Tiffany and Gus, and all shared the overall mindset of doing their best to please the customer. I commend White Plains Honda for their attention to detail, their teamwork and whoever made the decision to hire Mae Soleiman, I tip my hat to them; she is truly an asset to the Honda family and I expect that you will hear more of these positive customer comments!I confidently recommend White Plains Honda! Keep up the great work...C.A. FriedmanNew York, NY

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chilenoperuano

25 de jul. de 2011

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the quality of staff ready to help you it's great, i could not ask for more in a dealer ship and the experience was great. :)

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Christine P

23 de jul. de 2011

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This is my 5th car-the FIRST TIME it was a straightforward, no b.s and very professional experience! As an informed consumer Keith didnt waste my time and knew I was serious about purchasing a car. As a female, I was treated with respect(unlike the other times) and would happily purchase another vehicle from this dealership in a heartbeat! Keith worked really hard to find my color vehicle and kept in touch w/ me along the way. He is GREAT! As are his co-workers. All very helpful, especially Gustavo in Financing, who presented me with options that were manageable in this economy.

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renarocky3

21 de jul. de 2011

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Everyone that greeted me was very customer friendly. The manager met my needs by being understanding and helping me choose the car that was best for me. There was no pressure to buy anything. I was guided the whole way and the manager made my experience a great one..especially me buying my first certifed used car.

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Lisa Leveque

20 de jul. de 2011

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Last week I purchased a used Honda Civic at 316 Central Park Avenue in White Plains and the only question Im asking myself is why didnt I do this much sooner. For starters, I did what was protocol for used car buyers. I did my research, decided on a Honda and went out looking. One of the most important items on my must have list was buying a barely used car. I visited the Honda dealership closest to my home and totally dodged a bullet by not buying there. The salesperson tried to sell me a car that had been in an accident. I only realized that when he finally furnished the carfax after begging and pleading for it as they proceeded with washing the new car and preparing it for me. All, before I even agreed on a final price. They even started to remove the tags off of my trade-in before the deal was even finalized. I left there feeling manipulated and discouraged. The next day, I set out with much caution on a mission to purchase my new car. I remembered that there was a Honda dealership in White Plains; so I immediately went there and as soon as I entered the lot, salesperson Zeeshan Majid greeted me with a warm smile and a calm demeanor. I told him what I was looking for, even down to the color I preferred, and Presto, two hours later I was driving home in my unbelievable ALMOST NEW Honda civic. I am so thankful that I bought my car at White Plains Honda. They took car of all the paperwork in an efficient manner and made sure I got what I wanted. I would highly recommend reaching out to Zeeshan at 316 Central Park He is extremely professional and hard working. So go on, get yourself into a beautiful certified Honda today. I sure did!

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mukilmukund

13 de jul. de 2011

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I recently purchased a used Honda CRV from this dealer, trading in my old SUV.I felt this dealership very much pleasing & friendly.The choice of selection was pretty vast & with in reasonable price ranges. Almost all the things went according to my plan through this dealer and the staff was very supportive & friendly.Would recommend this dealer surely if you are in search of a Honda car.

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frankie6478

12 de jul. de 2011

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the quality of staff ready to help you it's great, i could not ask for more in a dealer ship and the experience was great. :)

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rwg215

10 de jul. de 2011

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Need a car? Talk to Zeeshan Majid at White Plains Certified Used Honda (WPH) located on 316 Central Park Avenue, White Plains, New York. Zeeshan wants your business and has certainly earned mine. On May 28, 2011, I walked into WPH, with no intention of buying a car. I was just looking. I walked out that same day, the owner of a 2009 Accord. Zeeshan had said to me what do I need to do to have you walk out with that car today? Now, I am the type of person who thinks about all the possible permutations of a purchase. I like to shop around, compare features, review government crash tests, calculate the cost of ownership, etc. I am not one to make a major purchase on instinct alone. However, Zeeshan made me feel comfortable about the car I was test driving. He did not play around. He took me to the best car on the lot based on what I was looking for. The first car he showed me was the one I eventually bought. The entire process was great. There was no high pressure sales (which I hate) just simple information and encouragement. I am very happy with my purchase and having worked with Zeeshan. There is also Mr. Hamid Anwar. Mr. Anwar is a dignified gentleman. He is very stately and I can easily imagine him as the head of state or president of a country. He took care of the financing and had a very reassuring presence. The Sales Manager, Mr. Jerzy Czaczkowski is also great to work with. He has a engaging personality, makes you feel at home and is great with customer service. In fact, I found a slight defect in the body work after purchasing the car. It was easy to miss as the car was generally in pristine condition. I brought the car in the next day and Mr. Czaczkowski said he would take care of it....no problem. And guess what? They took care of it...no problem. Good sales people are hard to find, so dont waste your time, simply make a B-line to White Plains Certified Used Honda. Ask for Zeeshan, tell him Robert sent you and Zeeshan will take care of the rest! Any questions? E-mail me at rwg215atgmail.com

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GinaMitchell

8 de jul. de 2011

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GREAT SERVICE....CARS....PRICE! THANK YOU TO ALL THE STAFF FOR A FABULOUS EXPERIENCE...WE LOVE OUR HONDA CRV....WILL DEFINITELY RECOMMEND THIS DEALERSHIP..Myra and Yolanda :)

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lucyfrazier

3 de jul. de 2011

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We were all ready to buy a car from this dealer and found that they are untrue to their word. We were told that there was 2.99 financing available only to wait all day for them to call us and then change the rate to 7.25 or 4.99. They then lied to us about the earlier rate and were completely unaccommodating. I feel they wasted my entire day and did not value our time or satisfaction as potential customers. I would say don't waste your time with this company who talk a good talk, but don't deliver.

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Honda Buyer 1

3 de jul. de 2011

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White Plains Honda pulled the old "Bait and Switch" on us to have us drive 45 minutes just to get us into their dealership.We made an appointment with Evelyn on Friday July 1 to see a 2008 CRV the next day. Before leaving our home in NJ to drive to White Plains, we called Evelyn and aksed if the car was still available. She said YES, and be sure to ask for her when we arrived.BAIT AND SWITCH #1 -- Evelyn is not a salesperson, does not meet with customers, does not work at the used car dealer and is located down the road in a phone room. It would have been nice if she was honest and told us that. No problem as they gave us the sales manager and got Jerzy CzaczkowskiBAIT AND SWITCH #2 -- At first, Jerzy could not find the keys. Thats becuase the car was SOLD that morning, even though Evelyn assured us just 1 hour before that the car was available. But Jerzy said the deal might fall through and allowed us to test drive the car. (Sidenote -- If we bought a car in the morning, I hope they would not be senidng it for test rides in the afternoon.) All Jerzy wnted to do was switch us into another used car, but we said we would not work with a dealership that was not straight with us. Once we learned the car was not available as promised we asked ot speak with Evelyn. All of sudden Jerzy told us he could not reach her. We went down the block to the location she supposedly was located but was told at 3:00 PM she was out to lunch. We asked for her supervisor and was told she was not there.BAIT and SWITCH is bad enough. To NOT have the courtesy for the employee or her supervicor to come out and apologize or explain it, makes a bad situation even worse.

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barbaccb

27 de jun. de 2011

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I purchased a 2008 Honda CRV in 2010 at White Plains Honda. I refinanced for a lower interest rate and purchased a2009 Honda CRV. My experience with White Plains Honda was a very positive one and I am very happy with thepurchase.

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REManger

24 de jun. de 2011

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I called this dealer in advance and asked if they would honor an advertisement from another dealer. I was motivated to buy when I showed up and spoke with Mae, she was friendly and said they would honor the deal. After bringing it to her manager, she started laying the groundwork to convince me the deal no good. Unwavering, I said I wanted the deal. Then the manager came out and said they couldn't honor it because they didn't recognize the deal and tried to convince me it was a bait-and-switch ad, which it is not. I asked if they were going to try and match it and they said No which boggles my mind. I was clear that I would have bought a car tonight, and they could have closed a deal in under an hour. But instead they walked away empty handed. I shouldn't have been too surprised because while I waited, I heard another sales person feeding a customer a bunch of bull over the phone. I only knew it was bull because 2 other sales people were laughing out loud at his comments. That really set the stage for me that these guys are stereo-typical car salesmen, which is really unfortunate. And then my sales person and manager went on to make a really poor business decision, and pass on an easy sale. If I owned that dealership, I would fire these clowns and hire a bunch of honest go-getters who are interested in selling good cars at good prices.

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zejbre

24 de jun. de 2011

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I have never had such a positive experience with a car dealer before. My husband and I have leased for fifteen (15) years, this is the first time with Honda. We walked in and a salesperson greeted us with a warm friendly face: Mae. We came back the second time because of her. She helped us decide which car would be right for us and let us make our own decision. After we leased the car we were introduced to Kurt the financial person. Again the most positive experience, warm and friendly. Lastly we met Tiffany, friendly and knowledgeable. Tiffany took all the time we needed. We would strongly recommend Honda of White Plains to our friends. Again Mae Soleiman was the reason we returned. Sincerely, Barbara and Robert Confino

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mbull482

21 de jun. de 2011

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I thought the service in general was great. My only qualm with the overall experience was when we came to pick up my car. The person in charge of giving me the tutorial on how everything worked was busy with other people. We had to wait for hours :(

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Zullo

15 de jun. de 2011

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I am very pleased with my experience at White Plains Honda. Mr. Keith Johnson is a very friendly and helpful person. He made the car-buying experience less stressful.

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carag59

12 de jun. de 2011

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Very impressed with the overall experience with WP Honda. Salesman was very thorough; finance gentleman thorough and attentive; Brandi - great PR front woman! WP was able to deliver two 2012 Hondas, which our other Honda dealer was unable to commit to, nor did other dealers care to follow through. Just a word of advice to a customer service business - follow through is important - you never know if there's a sale around the bend! WP got two sales, instead of one....

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manoj_jose

4 de jun. de 2011

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I bought a certified pre-owned pilot(2007) a year ago(in Apr 2010). When I saw the car the first time, the vehicle had just come int the lot, I guess. The dealership, in collusion with the service-center(White Plains Honda Service), did a rush job on the certification process and sold me a pilot that has a malfunctioning AC. There is some kind of leak in the freon gas system that, 2 months after I bought the car, there was only hot air blowing out of the AC fan. (I bought this vehicle is April 2010, that was one of the things that I did not verify whether it was functioning).I took it to the White Plains service center(the same one that did the inspection to make it CPO), and they could not 'find' the leak. They just refilled the freon and told me to comeback in a couple of weeks. I did that, they did not even check if there was a leak. The AC seem to be okay during the summer since then, but it was never as cold as the Accord I have. This was attributed to the fact that Pilot is a large car. And I did not know any better(you can guess how I feel now).Fast forward a year later, summer time, guess what I find out when I turned on the AC. No freon gas. I took it to the service center. They still cannot find the leak. It seemed incredulous to them that this is indeed a gas leak. They hinted at another reason: there could have been an accident that caused this. The co-incidence of this happening, or I deliberately caused something to lose this freon in 2 consecutive years, seemed plausible to these guys. I have the extended warranty. But I cannot be refunded unless they find a leak and repair the leak. Now I am liable for the work that they did: emptying the freon(not exactly sure what they emptied) and for recharging it and for the labour spent investigating the problem. My gripe with the dealership is for having done a rush job in getting the car certified. It was not clean, one of the remote control batteries were dead. The entertainment system batteries were dead. And they sold me a service plan that has been useless to me, so far.

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sully388

4 de jun. de 2011

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This has been discussed with your dealership but i will repeat that the negotiation process was ridiculous and when a price was finally agreed upon, we were happy. When we showed up to pick up the car, the price had changed. It was sleazy and distasteful and we felt ripped off. in addtion, the music playing in the showroom is too loud and the signal is interrupted so it does not create an inviting shopping atmosphere.

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mitchak

4 de jun. de 2011

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The dealership was bright and cheerful. We were greeted in a friendly way by everyone who worked there. David Nausch was polite friendly and very knowledgeable about the vehicle we were interested in. We did not feel pressured. He was able to match other dealers prices and made the purchase very simple. The women who demonstrated the car on delivery was also excellent and knowledgeable and made picking up the car a pleasure. The finance person was also very pleasant and helpful as well

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Fallout

1 de jun. de 2011

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BAIT & SWITCH. Dont fall for this BAIT & SWITCH. I found car online - a New 2010 Honda Fit with only 56 miles for less than $15,000. Called for availability. Roslin said she would check but asked me if I would be interested in similar cars with similar savings. I said of course but I wanted to see the car in the listing. She said the car was there. I brought the online listing with me. (Similar...seems to be their MO) When I got there, I asked for Roslin and was told she just answers the phone for internet calls but a very friendly salesman, James, said he would help me. First he told me they couldn't find the car and would look for it. He spoke to a manager who could see I was ready to leave and he said "just sell her a 2011 model for the same price." So I sat down. James was gone for a few minutes then came back and said he wanted to show me some of the features that are different between the 2010 and the 2011. He showed me a 2011 Fit Sport and offered a test drive. I said I had driven them and just wanted the bottom line price. I kept asking about the 2010 I came to see, he finally said it sold over the weekend and because of the holiday didn't get into the computer. He said he could give me "a similar" deal on the new one. He came back with a price of 19,100 or about 20,900 with tax. destination, plates, etc. I got a better price at a local dealer for a Fit with a lot of extras. I told him I could have done better at my local dealer on a Fit Sport and wouldn't drive all the way back there for that. He then cut the final price (with tax, destination, plates etc. to 19,800, then to 19,300.) I started to leave again and he asked what price I needed. I said I came there because they advertised a "new" 2010 car for the price "used" 2010 car was selling for. James said "If you want a used car..." I said no, I wanted a new car. I came there because the advertised a great price! I said a "similar" deal on a new 2011 would be 18500 with tax, etc. I asked what was the best price he could do on a plain Fit (not the Sport upgrade). He told me there was no way they could sell me any of the Fits for so little. Gave me the line that these Hondas don't have much mark up. Kept telling me that since the earthquake in Japan in March the Fit's were in short supply and my local implied my local dealer run out of them... I left. This morning, I see the same "new" 2010 advertised for the same great price. I called again just to see what they would say. I spoke to Tiffany. She first gave me the "would you be interested in a similar car at a similar price?" I said "Maybe but I want to know about this specific car. I gave her the stock number about 4 times. She finally said that car had a pending deal but they have twoTWO new 2011 Fit for the same or less than $15000. I asked her for the stock numbers of those two and all she wanted to ask me is if I could come in today or tomorrow. Couldnt or wouldnt give me stock numbers. We all know this is BS. Where were these cars yesterday?!?!For his part, James was delightfully friendly and accommodating. Another handsome gentleman brought me ice water while I waited. Their actual price is about the same as any other Honda Dealer. It is too bad that the OWNER of this DEALERSHIP insists on deceitful advertising to lure clients in. It is illegal and dishonest.

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paulad1

23 de may. de 2011

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Mae is the BEST!!!! She is the sole reason why I bought that day. She was professional yet friendly and was persistent in a positive way. I wanted to buy/lease a new car and she knowing that helped me get what I wanted within the financial boundries I could handle. I will always buy from her no matter where she works.

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Ceezyg

19 de may. de 2011

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I came in to purchase an 09 Accord and ended up leaving with one. However, the vehicle was poorly detailed and needed some repairs after being purchased, which took a month.Also, dealer did say that they would give me more money on top of my trade, however after the fact they gave me an amount that was far off the lady scheduling the appointment told me.

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NancyAragon

17 de may. de 2011

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Overall, I thought it was a good experience. The car in particular that I wanted had a typo on the title so a duplicate needed to be ordered. This unfortunately took about a month. My only complaint is that I wish they would have realized this prior to pushing me to purchase the car sooner rather than later. This dealer was an hour away from me so there were a couple of times when I had made arrangements so that we could purchase the car sooner (adjusted work schedule, obtaining bank check, etc) but then it wasn't ready. Other than that, it was a positive experience and the dealer was very friendly and helpful.

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mjtepas

12 de may. de 2011

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I had a wonderful experience buying my car at White Plains Honda. David Gallo was thoroughly informative and enthusiastic without being pushy or manipulative. I have been unsatisfied with other dealers in the past and was refreshed doing business at White Plains Honda. They respected my needs and suited me with the perfect vehicle for me. Highly recommended!

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vipertgo781

10 de may. de 2011

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Keith was great from the start. He really just tried to figure out what I wanted and get me into that setup. I asked a lot of questions and he didn't always know, but he always got me answers extremely fast. After discussing a lot of options, I got the car I wanted at a good price. I was very pleased with the entire experience.

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hbrissee

5 de may. de 2011

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I just recently purchased a Honda CR-V and I have to say that the service was fantastic!! Hamid, Zeshan, Bob and Jersey always give exceptional customer service, and delivered a beautiful product as promised for a very reasonable price! This is my third dealing with them and I would recommend anyone purchasing a Honda whether used or new, to turn to thes individuals and this location for assistance!

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javl613

29 de abr. de 2011

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Recently purchased a Honda Civic from White Plains Honda on 4/23. The overall experience of being shown the vehicle and negotiating the price was fantastic thanks to Ivy Vellez. Unfortunately the business end of White Plains Honda was not as efficient. At first put a cash payment down but as paper work was being worked out I decided against placing a down payment. I was told that I couldn't get the cash back today because the safe had been closed and was told to return Monday but instead I had advised them I will be there on Tuesday 4/26 to pick it up. On 4/26 I was told that there was some confusions and a check will be issued and placed in the mail that afternoon. I later received a call from Honda Customer Survey where I rated the dealer a 4 out of 5. I did get a call the next day from White Plains Honda not to inquire if I had received the check or to advise me if I had received the check but to ask me why I had given them a 4 out of 5. Long story short it is now 4/29 and still haven't received a payment for the monies owed.

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Xio87

27 de abr. de 2011

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I walked in with my family and keith came up to us and started to talk to us he was truly amazing with us. He gave us all the time we needed to on picking a car and dealing with the money. He gave us a great deal on our honda accord 2011 lx-p and plus we left with our brand new car that same night!!! I Would recommend him 100% If your looking for a honest and friendly guy. I had a great experience. I will be coming back to lease another car for my son.

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ucmee.arai

25 de abr. de 2011

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Keith tried to make our condition as much as possible.Even we told him very difficult requests, he was very patient and kind constantly. We thought that if we were him, we would have kicked us out from the shop! He stood our side and made us confortable. Keith did a great job!!

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GRKKOLOPEDO9

25 de abr. de 2011

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This was the first time i decided to lease a car, and White plains Honda made it a very non-stressful and pleasent experience. Kieth and the rest of the Staff are great.Price couldve been a little better or atleast beat the competition but than again a Honda Accord 2011 V6 hfp package is a whole lot of car. I REPEAT ask for Kieth if you would like to deal with a real genuine individual.Thanks White Plains Honda!

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Hirofumi Irie

22 de abr. de 2011

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Even though I am a Japanese and this is the first time to but a car in the US, they were so polite about explanation of the detail of the car and their response was so quick. However, I wanted them to offer several hundreds dollars discount. Except for this, I was satisfied with their way of working.

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arespinoza89

22 de abr. de 2011

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I went with the intentions to buy a brand new car. My salesman was Alberto Rodriguez. He was a very friendly guy, he knew i had a price range in mind and made sure i didnt go over my budget. He went over and beyond to get me the car i wanted, which i was so thankful for. I am so happy with the price of the car and my car itself. We will definitely buy again from White Plains Honda

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Moose6140

20 de abr. de 2011

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Every one at white plains Honda was professional, friendly and patient .We came with a long list of equations the sale rep at white plains Honda was happy to answer all our questions.The showroom was clean and comfortable. We will defiantly recommend white plains Honda to our friends and family.

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skullyeb

15 de abr. de 2011

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this is the 15th new car i have, and by far the worst dealership. Ran my credit report 5x, not 1, not 2, but 5 times over 5 day period. THey tried to run my credit score down to give me a high interest rate! Did not work. A lot of fraud in this dealership, do not walk, run away from any deal you ave there. THe car was delivered to me with a cracked windshieled and 2 new dents on the casr that were not there when I put a depoist on it. THe car also had 95 more miles on it then when I put the deposit on it. Spoke to the General Sales Manager Nelson Munoz, and even though at first he seemed sympacthic, intill the end when it was obvious he does not care at all!

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pelcastr

14 de abr. de 2011

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Great numbers on the financingPerfect CRV features that fit our needsAwesome human touchI went there 2 times--on the first date we got engaged because of the service and numbers they first provided. Then we went to 3 more dealerships and we went back for the second date for HOnda---Customer Service MATTERS.....other dealers dont even offer a glass of water...

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damian63

13 de abr. de 2011

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I entered the dealership on a Saturday afternoon approximately at 1:00 pm with my three kids. Jake 11, Jada 9, and Joey 3. I had no intention of driving a car home that day, not a chance! Keith greeted us immediately with a smile and a handshake (excellent customer service). He made us feel welcome from "jump street". For the next 4 1/2 hours, yes, 4 1/2 hours, we went back and forth on the price of a beautiful Pilot. Now keep in mind, my kids are well behaved but very young and have the attention span of a rock. The entire time I was haggling with Keith, other members of the staff and sales force were entertaining my kids when they had a free moment to do so. Every single person I met there had a smile on their face and were really great. It was my best experience at a dealership in a very long time. Long story short, by 6:15 pm that evening, the entire staff moved every single car out of the dealership to get my truck out, which just happened to be parked the furthest spot away from the promo doors. (go figure) I drove out of the dealership with three starving children and the best price I could find out of four dealerships visited but I felt great because I got a good deal and we had a good time with the staff while I was there. Great experience as a whole. Go see Keith Johnson for your Honda needs. I guarantee you will not be disappointed!

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smosk

13 de abr. de 2011

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I highly recommend David Nausch at White Plains Honda. He was a pleasure to work with while we were buying the car - friendly, professional, easy-going. We got a great price, including our trade-in. After our sale was complete, he followed up to make sure everything was as we hoped. When we had a small problem, David was proactive in getting it resolved quickly, with no fuss or arguments. He made the whole experience easy and no-stress.

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ratermike

12 de abr. de 2011

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Keith johnson is the best car dealer I have ever dealt with. Keith was courteous without being phony. He told me exactly how the car deal was going to go from the starting price to the negotiation to the sale. He is also very professional and complimentary to all the people that work in the dealership. He also advised me to negotiate on the lesser car (Fit) instead of the Fit Sport which I'm sure compromised his commission somewhat He was genuinely interested in me getting the right car. Keith is the kind of guy that everyone likes and that is what makes him successful. I would buy cars from Keith Johnson in the future but it saddens me to think that it may never happen because Keith is 57 and Hondas last 20 years and I don't want him to be selling cars at 77. Keith Johnson is one-of-a-kind - a guy who can sell cars without sounding and acting like a "car salesman"

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jartavia

12 de abr. de 2011

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This was a pleasant environment and Alex more than met our expectations. Very helpful and informative. We had a small child with us who was kept very entertained in the children room while we got down to business. Overall wonderful experience had by everyone.

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wbburton

11 de abr. de 2011

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Finally someone has figured out how to sell cars! I am from Louisville, Ky and found a pre-owned Honda Ridgeline that I wanted on the internet through Yahoo Cars. The dealership happened to be in White Plains, NY (about 800 miles away) so I thought it was probably not going to be feasible to go there to get it and kept looking... I could not help myself from coming back time and again because the vehicle was priced better, had less mileage, was Honda certified and from the pictures looked to be in perfect shape compared to the vehicles in my immediate area.On a whim, I thought I would give them a call and at least talk to them about it. BEST DECISION I EVER MADE. My salesman, Majid Zeeshan, was knowledgeable,friendly, and made me very comfortable in just a few short minutes on the phone. He, like everyone else at White Plains Honda was looking to build a long-term customer - not just sell a vehicle. We talked for several minutes and he gave me all the details on the vehicle and I put in an offer (one that I thought would be rejected), after a few minutes I got a call back and too my surprise - my offer was accepted. This immediately set off alarm bells, but after talking with Zeeshan and hearing him explain the philosphy of customers first that is the defining element on which their dealership is based, I once again felt very comfortable with my decision. I got off the phone booked a one way ticket to New York and once I had the date and times called Zeeshan back to get information on the best way to get from the airport to their dealership. Zeeshan said "Don't worry about it. I'll pick you up on my way to work so you won't have to spend time and money on transportation." Three days later I arrived in New York Laguardia and fifteen minutes after that - Zeeshan was there to get me.We got to the dealership after about a 35 minute drive and I immediately asked to see my vehicle - everything was better than I had imagined. Zeeshan had decribed the vehicle to a tee including every little scratch, the smell of the interior (my allergies would have been sorely tested if this had been a smoking vehicle)to the cleanliness of the underbody of the vehicle. I was extremely pleased and even happier after he tossed me the keys and told me to make myself at home. I spent the next hour going over the vehicle trying to find something that would justify my original skepticism, but found nothing I could even mildly complain about and all the while, I was constantly stopping to meet someone else from the dealership that had found that I came all the way from Kentucky to buy a vehicle and they just wanted to thank me for showing that kind of trust in their dealership. EVERYONE at White Plains Honda impressed me as sincere and genuine and like the dealership and vehicles on the lot was classy, neat, organized, and hard working. I am an IT consultant and have worked with several auto dealerships in the past and present, so I am very aware of the inner workings and how the backside is normally run - these guys have stepped away from the norm and their approach is a winner in my book! I will recommend them to my friends and family and the next vehicle I buy - I will definitely look to White Plains Honda before I look anywhere else. It is the first vehicle I have purchased (probably about 30 new and used over the years) where I felt like I got the best deal I could get and was still happy about it a week later!Thank you White Plains and special thanks to Zeeshan.

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lauren_t

11 de abr. de 2011

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my mom, my grandmother, and i came in to test drive a new honda accord coupe. i wasn't planning on buying a car that day, but as soon as i got in the car i knew i wanted it. alex took me on my test drive and told me things i didnt know about the car. when i decided i wanted it, my mom and my grandmother gave alex a hard time. they are extremely difficult to deal with but alex kept his cool the whole time and really took care of us. great price. i felt bad for him when i left. kurt was the first person we saw when we pulled into the dealership. he greeted us very warmly and also helped us deal with the paper work. brandy showed me how to work everything on my car. she was very nice and too kept her cool when my family was being annoying. overall, amazing customer service.

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Christardieu

6 de abr. de 2011

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The friendliness and hospitality of the service personnel was exquisite. The service station is quite a ways from my home but for the sake of the service, it is certainly worth the drive. Although if Honda lives up to their status-quo I am sure that I will be treated equally at any of their service stations.

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2nr1

3 de abr. de 2011

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Let me say first that Charlie Khalil was the only positive part of my visit to this dealer on 4/2. He was honest and helpful. That was the only good think I can say about this dealer.DO NOT BELIEVE ANYTHING THEY SAY OVER THE PHONE. If you need to travel to see this dealer, anything they tell you over the phone is to mislead you to come in their dealership. Their sales manager admitted this to me. This all started with Roselen over the phone. I was shopping around for a new car. I have done all my research and gotten quotes from other dealers. I call White Plains Honda calls me after requesting a quote online. 3x Roselen and her manager promised me that they can beat every quote and get me to the price point that I am comfortable with, discount the accessories that I want, and GUARANTEED to offer me more for my trade-in. With that, and as a sign of good faith, I visited them with my brother-in-law (from White Plains).After outlining my price-points to Charlie, he was surprised with my numbers and wondered why I was promised better numbers. He still tried to make it happen for me...but the next set of occurrences was out of his control.Charlie came back from speaker to a manager and said they were very far from what they promised me. Then a "so called" sales manager came by and gave me a number that WAS THE HIGHEST AMONG ALL THE DEALERS I HAVE NEGOTIATED WITH! At that point, my brother-in-law was very upset as I had to travel to White Plains for nothing and that THIS DEALER WASTED MY TIME AND MISLED ME! I questioned their integrity and they got defensive...then admitted that Roselen's job was to JUST TO GET CUSTOMERS IN THEIR DOORS! This is when I shook their hands and walked out.My friends, this dealer is dishonest and will con you whenever they can. If you need to shop at this place, MY ADVICE IS DO YOUR RESEARCH AND BELIEVE IN IT! Deal with Charlie and be weary of ANY MANAGER! If they question your research and tell you you're wrong, WALK OUT!I wanted to buy a car from these guys, but they simply lied to me. That is not how I do business. Unfortunately, this is how White Plains Honda operates...THEY ADMITTED IT TOO.

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CoachDG

1 de abr. de 2011

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My wife and I went to White Plains Honda investigating the potential purchase of a used CR-V, Stephen met us and walked us to the used car lot and we foud out that the car in question hade been sold. In a very professional no pressure attitude Stephen walked us thru a leasing process and a purchase process that best fit our budget. Before leaving we met with Stephen's manager, who was also very kind and professional and even offered a better deal. When my wife and I declined, their only concern was that we had a positive experince at White Plains Honda. I would most definitely go back to White Plains Honda.

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usfuel

21 de mar. de 2011

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This is the second vehicle we have purchased at White Plains Honda. This dealership gets a 5-star rating across the board. From the time that we walked into White Plains Honda and were greeted by the receptionist to the time we were handed the keys to our new CR-V, we did not have one complaint. Our salesman, Steve, was very knowledgeable and we were not pressured in the least. We were happy with the price after one negotiation. When it came time to pick up the vehicle, the meeting with the finance manager was hassle-free... again, a no-pressure situation. We were given a thorough understanding of all the features and the car looked perfect. We are extremely happy with this purchase and would buy another vehicle there any time.

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hondas98

21 de mar. de 2011

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From the arrogant salesman to the dirty cars, we questioned the integrity of this dealership withing the first five minutes of being there. We should have walked away at that time but stuck it out to give them the benefit of the doubt. I hope that my unfortunate experience will prevent others from having to endure the same disrespect by avoiding this dealership completely.After opening the doors to two CPO Pilots that looked like a few five year olds had played in for a few days, leaving rocks the size of golf balls, soda spills and dirt stains from the door to the floor (and not to mention what looked like bird crap on the INSIDE of one of the doors), we finally saw a decent Pilot (with only blood or soda on the ceiling not sure which it was).After test driving the Pilot, we waited approximately an hour and a half for the CPO Accord, which would be the second car that we were looking to purchase. When the car arrived from being certified and detailed, we were pleasantly surprised by the cleanliness. With the recent flooding in the area we had a slight concern of a car having flood damage and requested to see the Carfax (which we never saw). After taking this car for a test drive, with a plastic bag on the seat because it was still wet from what we hoped was shampoo, we proceeded inside to talk numbers. (I can't believe we still hadn't walked away and it only got worse when we went inside)The sales manager brought over a paper with prices for each car as well as a decent trade-in value for our car (which was cleaner than any car we looked at). From the beginning we stressed that our monthly payment was what we needed to know in order to make any decision. The paper of course had no monthly payment. It must have struck a nerve when we asked for only an estimate of a monthly payment because this is when the salesman snapped, shaking his head, raising his voice and talking over me as I tried talking to my husband. They refused to give a monthly payment without a credit application which would show the finance rate. We were only asking for an estimate. At this time, we stood up to walk out and the salesman (in his raised tone of voice) said it's simple math to figure out the monthly payment and began banging on his calculator. If it is simple math, what struck a nerve when we asked politely for an estimate of the monthly payment?Walking out, my husband refrained from throwing his coffee onto one of the cars, even though no one would have noticed a little extra dirtiness. After my family has owned 7 Hondas, I have never once left a dealership in tears because of the absolute disrespect that we were shown. It it surprising that these people are able to represent such a great company.

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shabadedu

20 de mar. de 2011

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We have been leasing and/or buying Honda's from White Plains Honda since 1997. Our experience back then...from actually leasing and buying out the car....to maintenance...notifications of recalls...and on time customer service in the shop...the entire team has always treated us well. We recently needed to lease a new car because our 2003 Honda Civic was totaled in a very bad accident. Donna Lozinsky took care of us, walked us through the experience and had us in our 2011 Honda Civic LX-S in under 20 hours. The explanations of the features were great, dealing with the finance manager was a joy, and we were treated just as well as if we were buying 10 $40,000 models instead of leasing one car. The saddest part of the whole thing was after I kissed Donna on the cheek, she said she realized it would be a while before we would need to come back to the showroom for another reason. I wish other retailers that sell consumable items rather than durable items understood that this is a huge component to all of the sales cycle. If someone asked me where to get a car, White Plains Honda would be my choice for sure. On top of that, I would send them straight to Donna because she is a seasoned professional and made it a joy. If there was a way to incentivize the salespeople on how much future business they got from referrals and also offer a coupon perhaps to the referee for a simple premium product logo'd item...it would go very far to secure brand awareness and customer loyalty to the salesperson. If you would like to understand more about what I am talking about, please do not hesitate to call me at 914 263 2781 any time. With best regards,Michael Herman

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Christardieu

20 de mar. de 2011

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The overall hospitality of the staff was very warm and accommodating. The salesman James was very helpful in getting the desired car in perfect condition, when I offered a substantial tip for his hospitality he graciously refused and told me it was a pleasure to him that I leave satisfied. I negotiated with James regarding the price of the vehicle, he went to Gustavo and came back with a very satisfactory offer. On the day the vehicle was ready James met me at my home which was at least 10 miles away and brought me to Honda White Plains. When he had the car in the yard and the paper work was being finalized, I was surprised to James in his coat and tie take the time to clean and add the final touches to the vehicle, again I offered him some gratuity and again he gracefully refused. Finally Brandi came to deliver the vehicle and she was so helpful and knowledgeable about the features, I was again surprised to see a lady in office attire explain the technology of the vehicle to me and without any prompting she asked me if I would fill out this survey and give an honest feeling about the service I received, she shook my hand and thanked me in a very professional manner, like everyone else I interacted with at Honda White Plains. It was a pleasure working with you guys. I have driven about 40 miles in the car and I am very pleased with the purchase. I will certainly recommend Honda White Plains to anyone looking to buy a car. Thanks guys you were all great.Chris.

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MrCora

19 de mar. de 2011

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What should have been a quick and easy sale became a nightmare when HAMID ANWAR lied and then insulted me after he was caught in his lies about extended warranty impacting the finance rate. Shame on White Plains Honda for engaging in fraudulent sales

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nath

13 de mar. de 2011

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Getting my New Lease on the Honda Civic (2011) was a Wonderful Experience. David was excellent in Getting everything together and car was delivered to me within hours of my arrival at the dealership. The wait was good and ALL the above took care of me.As I have done in the past, I will continue to recommend the Honda cars and this dealership to my friends and relatives.By the way, the Service dept (Anthony and staff) is Excellent too!!!

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TORRESF

2 de mar. de 2011

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EVERYONE AT WHITE PLAINS HONDA WAS EXCELLENT!!!!!! I HIGHLY RECOMMEND THIS DEALERSHIP. THEY WERE EXTREMELY FRIENDLY AND COURTEOUS AND WORKED WITH ME TO GET ME THE PERFECT DEAL. I PURCHASED A CAR FROM THEM ABOUT 2 MONTHS AGO AND RETURNED WITH MY FATHE LAST WEEK, WHO ALSO PURCHASED A CAR FROM THEM. EXCELLENT, EXCELLENT, EXCELLENT, THAT'S ALL I HAVE TO SAY ABOUT THEM!!!

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Lightbright33

28 de feb. de 2011

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My purchase from white plains Honda was a very good experience I went to buy a 07 Honda and came. Home with a 08 Honda for and around the amount I wanted to spend the service was awesome the car is awesome and the staff was awesome was a very very very good experience

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sbishop

28 de feb. de 2011

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I never should have leased a car from them. 1st they jacked the monthly payment up over $100 month without telling me. Once that was resolved, they forgot to charge me some fee before I left the dealership. They called me 23 times in 6 hours. The Honda CRV is a rather cheap vehicle and you feel every bump in the road.

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buttons1023

25 de feb. de 2011

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Overall, the dealership was very helpful and eager to make a sale. They were very knowledgeable about the vehicle and the different financing options. They worked with us on terminating our existing lease early and made it a very smooth transaction.

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lauraf522

25 de feb. de 2011

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did not receive $1,500 buy-back credit (over Kelley Blue Book value)did not receive second key nor the manual; plastic cover missing on right side of gear shift; cargo net & door visors not installed; treated rudely 2/25 when car brought in for cargo net, door visors, remote starter/alarm & plastic cover - he didn't even ask for my telephone number. I will have to call and confirm what is to be done on my car, if it will even all be done.

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areyouin

10 de feb. de 2011

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This review is for the Certified Used Honda dealership on Central Avenue across from 7/11. The salesmen were friendly and nice. They are not the ones I have an issue with. The problem was with the finance manager. I was interested in a car but was indecisive. We did however discuss my credit, price and finance options. I was there alone and wanted to make sure that my significant other agreed on the car/price. So for about an hour, I discussed this vehicle on my cell. All in all we decided not to go with the vehicle for personal reasons. After telling this to the finance manager, he CRUMPLED up the papers and THREW them into the garbage. He also said that this was a WASTE OF TIME. It was so unprofessional I was speechless. This grown man threw a temper tantrum because he didn't make the sale or rip me off. I felt vary disrespected about how he went about the situation. My advice is to stay away from this dealership and look elsewhere. There are a lot of Certified Honda dealerships within the area who have a much more professional attitude about the business. This moron does not understand that word travels fastand in this case its going to spread like wild fire. STAY AWAY!

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cyockelson

10 de feb. de 2011

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Sales help very friendly and professional. They went out of their way to help in return of old vehicle. David was very helpful in creating a relaxed and friendly atmosphere in which to conduct business. The other sales people we dealt with were also very friendly and helpful in answereing questions.

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cteixeira313

8 de feb. de 2011

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The service was great! It was done on time and i havent had a problem since they serviced. The person who always helps me out in service is Anthony and i really appreciate his dedication and hard work. He has always helped me out i appreciate his patience and honestly. He always assures to me that i will have my car done at a certain time and he never fails. he is a very professional man and i appreciate all his patient, help and dedication.

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robincautin

7 de feb. de 2011

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James was terrific exceedingly patient and helpful! And his helpfulness never waned he helped us transfer all of our stuff into the new car, despite the freezing temperatures and our two little rowdy kids. He was truly a delight (and I've never said this about a car salesperson, no offense).

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Bravis

7 de feb. de 2011

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The people at this dealership were patient, friendly, accommodating, and fair. They worked late into the evening (way past store hours) to help us find a certified pre-owned car and trade in our Mini Cooper quickly and fairly. We were impressed by the exceptional service! They were very friendly and worked with us for hours to make sure that we were completely satisfied. Their effort paid off; we were overly satisfied with everything.

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pattyrussellrd

7 de feb. de 2011

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The first person we met was Charlie Khalil and he was very friendly and tried hard to get us the best lease deal. When we went to pick up the Civic that we had decided on the night before we decided to test drive it as well as the Fit. James, who took us on the test drives, was also very friendly and helpful. However, then we went into the finance office and met Gus and Paul who would not allow us to keep the deal we were hoping for because of our credit rating. I just wish that the finance office was more upfront with us from the beginning instead getting our hopes up. We were there for 3 hours just to pick up the car. I'm happy with the car, but it was an exhausting experience when it came to the finance department. We are paying $16 more per month then we had agreed to and I feel that was unnecessary.

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aruvolo

4 de feb. de 2011

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My experience at White Plains Honda was very pleasant. My automobile needs were accommodated. Everyone was very helpful, and informative. I went in to test drive a CRV and walked out with a new car that same day! Donna Lozinsky worked to get me a car at my price range and Brandi, the distribution manager, was very helpful in taking me for a test drive and showing me all the features of my new car. I love my new CRV, almost as much as I loved my Pilot. My experience with Honda vehicles, service and sales has been great. Thank you.

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bselby353

4 de feb. de 2011

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James was excellent listen and udnerstood what we wanted. He came yp with ane xcelletn price and we exchanged cars on the spt. We drive home witht he new car and then then put the additonal equipment on the car within the enxt few daysThis is the second HOnda we purchased at WHite Plains Honda and would recommend them to any one that wanted to buy a HOndoThe are an excelletn dealership and James Billoshmi is an excellent salesperson

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Ace2kxx

25 de ene. de 2011

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I had an issue with a second car I had bought from White Plains Honda. The issue was escalated to Paul Vilca and he addressed it with me. In the end he made the necessary adjustments to rectify the issue and I was satisfied with the results. Afterwards he followed up with me to make sure I was happy with how things turned out and I told him I was. In fact, my wife was also happy how everything turned out at the end.

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dorene

18 de ene. de 2011

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Donna was very sweet, patient and not pushy. Easy to get along with. Wanted to make the customer happy. She was a pleasure to work with. Donna stayed late and made sure we were getting everything we wanted. She called after the cars were purchased to make sure everyone was happy and Brandy gave her cell number to the kids in case they needed help. She was very helpful when going over what the CRV featured. They were both super and we would recommend this dealer to anyone interested in a honda.

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mosqana

14 de ene. de 2011

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I went into the dealership just to see what they had available. They attended to me very quickly. I told them I had just a little bit of time to look and they quickly showed me what they had. They gave me a great price off the bat. They didn't make me haggle or work for the price. They automatically gave me the carmax report and went over all the information I needed. They were friendly and there was no pressure, in fact I told them where else I was looking for cars and they didn't bad mouth the other dealers. They jsut offered there assistance. I went back the same day to buy the car,which was delivered to me in impeccable condition. I felt like I had a brand new car!

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s.aquino

21 de dic. de 2010

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I cannot say enough about my experience at White Plains Honda. I had just moved from California and the day I walked into the dealership was literally my second day in White Plains, NY. I had leased a Honda civic before but the lease was up earlier this year. I am a fan of Honda but my initial experience with that other dealership left me with a bad feeling of having to deal with not another typical dealership with the same 'sell, sell, sell' mentality, not caring about what the customer really wanted. Fortunately, when I arrived at White Plains Honda, the receptionist kindly greeted me right away and I was introduced to my sales-person, Alex. I had plenty of questions and was still unsure of what I wanted to do but he was extremely patient and suggested we take a look at some cars. He asked me plenty of questions about what I was looking for and seemed sincere in wanting to help me. His professional demeanor was accompanied with a friendly attitude which kept me at ease. The previous sales-person I dealt with did not have the same kind of integrity and honest quality that Alex exhibited. I am now the proud owner of a 2010 silver Honda Civic. Thank you Lisa, for helping me go home with a car that day. Thank you Sasha, for throwing in a promotional bicycle after I purchased my car that day. Thank you Brandie, for not only being thorough about explaining all the features of my new car but also for helping to set the radio stations for me, because I was new to New York. Thank you Gary, for processing my paperwork quickly during the financing process. Lastly, thank you to my salesperson Alex, for helping me throughout the entire process-you genuinely worked hard to help me get a great deal and the car I wanted. So, if you are ever in the market for a Honda, visit White Plains Honda, the customer service and staff are absolutely great!

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pilgrim776

19 de dic. de 2010

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This dealer made good on every promise. The sales staff is honest and professional with every question and made sure I saw every car I wanted to look at. David Gallo is a great salesperson and made sure that everything we discussed prior to the deal actually happened. Some things took longer than others, but overall it was one of the better experiences that I've had purchasing a used car in the past 10-15 years. Thanks White Plains Honda!

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thompsonk

17 de dic. de 2010

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The dealers weren't honest or fair with their pricing of the honda car dueing negotiation. Dealers cheated a couple of thousand of dollars from the client. Probably recommend someone to dealers but (caution) to be careful with the pricing negotiation.

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josenievesagosto

14 de dic. de 2010

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I give this dealer a rating of 5 because this is the second Civic I have buy from them. Both experiences have been great. The first Civic got all the maintenance from this dealer and they are really professional. This is really important for because I do not have before this experience a trusted place where to maintain a car.

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declemente

13 de dic. de 2010

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From the moment I walked through the door the entire staff was both friendly and attentive. My salesman, Stephen, was knowledgeable and patient with my numerous questions and Kurt explained every detailregarding the financial paperwork. This was truly a wonderful experience and one that I have never had in all my many years of buying/leasing automobiles. Thank you White Plains Honda. I am so happy with my CR-V.

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angarola389

12 de dic. de 2010

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We searched 6 dearlers in the area & found WP Honda to truly be outstanding. Javier sold us our car & was terrific, helpful, friendly & very knowledgeable. The customer delivery manager (can't remember her name - sorry) was also excellent as was the business manager - all-in-all a great experince & we will definitely be back & recommend the dealership to everyone looking for a Honda

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plbny33

30 de nov. de 2010

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Got a great deal on a 2003 Accord at White Plains Honda. My salesman was Bob Mancini and his boss Zeeshan Majid. They were both courteous, professional and very knowledgeable. The car is in mint condition, hard to believe its a 2003, got it for a killer price. I would highly recommend this dealership.

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Aerossmith6156

29 de nov. de 2010

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Bob placed major interest in finding a vehicle that met my need. The effort he placed was great. Though he was dealing with several other prospective buyers and I entered the dealership without an appointment he provided information that led me to come back a couple of days later with an appointment. Bob along with Zeeshan provided me a great deal on a Kia. The next day I was given a car wash and additonal future service for my car.

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speravi

28 de nov. de 2010

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I had thoroughly researched the car in question before I entered the dealership. James Blloshmi greeted me warmly and proceeded to give me every necessary detail of the purchase process and the characteristics of the vehicle. I found him highly energetic and totally helpful; his sales approach is enthusiastic without pressure of any kind. He cheerfully followed up with informative phonecalls after I left. Brandi Robinson is truly a class act. She explained the car to me carefully and answered all questions clearly. I would heartily recommend this dealership to anyone in need of a new car of any type.

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tdjones77

18 de nov. de 2010

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OMG!! I was impressed from start to finish. The moment I walked in Bob assisted me in the tedious trials of paperwork to picking out my dream car. They listened to my needs and in the end delivered my dream car. If you are even thinking of a new car, go see Bob! I give them One million stars!!

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535havemeyer

15 de nov. de 2010

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Yadel Morales did an amazing job in providing me with exceptional service. He made sure I was completely content and satisfied with the purchase of my new vehicle. Without a doubt, I will return to purchase again. I highly recommend White Plains Honda. Thanks, Yadel.

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mmowens40

10 de nov. de 2010

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I had just experienced more than a poor experience at another dealership where double-speak and partial truths were the norm. After a week of frustration, I left them behind and came to White Plains (on Friday). I made myself clear and was not the most patient customer to date. I was tired of the typical "car salesman's" double talk. I just wanted someone to be straight with me, forthright, and speak the truth (what a concept!). White Plains Honda did just that. Thank you Sasha - your integrity will bring many customers and success to you, even though that is not the "norm" these days. Thank you Alex - your honest dealing with me was refreshing. Thank you Brandie - for reading me accurately and dealing with me in a professional manner.Overall, it was delightful and I love my new Honda Fit. I am not "rich" by any stretch with money, but this dealership enriched my life and by Monday (just three days later), I was the proud driver of a Tidewater Blue (non-negotiable variable) Honda Fit.Thank you. I'll send many your way.

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victorkaczor

8 de nov. de 2010

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the sales peopl donna and brandi were very pleasent to do buiness with its nice to walk into a dealer and not have to wait around to be helped .also they provided good custemer service.they also were on track in order parts ineeded they got the parts in ineeded fast thats good custmer service.

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woehler

3 de nov. de 2010

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We stopped in to get some general information on the Crosstour. Stephen did a great job of assessing our needs to make sure we were selecting the right car. He really knows the product.When it came to making a deal, we found his approach to be comfortable and without pressure. I really believe we got a good deal on a great car. I would recommend White plains Honda to friends based of my experience with Steve.Thank you,Will

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rosenfeld

3 de nov. de 2010

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Dave was very helpful in meeting my specifications in order for me to buy a car. I wanted a certain monthly payment and he made it happen. I also preferred certain colors for my car and he accommodated my wishes. Dave was very interested in making me happy with my new car. It is my first SUV and he made me very comfortable with it. He is an asset to your organization hold on to him!!!!!!!!!!!! lynn rosenfeld

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binojpb

20 de oct. de 2010

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I had a very positive car buy experience with White Plains HondaTheir pricing was very competitive compared to other dealers. I didn't fine many other choices in the price range that I was looking for. When I called the dealership to enquire about the car, Roger provided me all the information in a very courteous and professional way.When I walked in, Roger was very helpful and was very upfront about what they could and could not do in terms of pricing. Throughout the process Roger and Zeeshan made sure that the customer has a good buying experience. Unlike the usual dealers they did not use any pushy sales tactics. Zeeshan specifically mentioned that they would like me to have a good buying experience and therefore they do not want to overpromise and under-deliver and also that they do not want to push me into buying something that I would regret later. True to their word, they kept their promises and performed the repairs and replaced old tyres with brand new ones. Zeeshan also offered first free service whenever it comes due, which I am not sure I would ever be using considering the distance between my residence and the dealership. Nevertheless, they were generous to offer it.I had complications with my trade-in as the title of my trade-in car did not reflect the lien holder. I did not want to take the risk of giving the title without actually being paid. Initially, Hamid tried to stick with their standard norms My House My Rules. However, they were quick enough to realize that it will not work out. Thanks to Jerzey's diplomacy. We had two rounds of conference call with my bank and finally they agreed to pay me instead of my bank which is what my bank and I wanted. Due to my title complications, and scepticism from a very bitter car shopping experience in the past, I admit, I was a pain for them but they handled the situation with utmost patience.After a week Zeeshan gave a courtesy call to check if the vehicle is fine and also offered to take care of any problems if existed. That is building relationship, which not many dealers would care after sale.

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vcampoli113

20 de oct. de 2010

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Stephen was knowledgeable, helpful and patient while I was making my decision on purchasing my new vehicle. I have been with Mitsubishi for 14 years and this decision to switch to Honda was not an easy one for me. With Stephen's help I am now driving a new 2011 Honda Accord. White Plains Honda should be proud to call Stephen one of their salesman.

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jap429

19 de oct. de 2010

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I WAS VERY PLEASE WITH THE ATTENTION YADEL MORALES AND THE MANAGER PAUL TOOK CARE OF US. I ACTUALLY WENT IN TO SEE AND CAME OUT WITH A NEW 2011 HONDA ODYSSEY. AN EMPLOYEE LIKE YADEL MORALES IT WORTH HAVING IN YOUR BUSINESS. I WILL DEFINITELY RECOMMEND WHITE PLAINS HONDA TO ANY ONE. AGAIN, THANK YOUNECTOR PEREZ

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newcomer1

17 de oct. de 2010

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We were happy with our experience at this dealer. We arrived wanting a 2-3 year old CR-V with leather and a sunroof, and Zeeshan found us a 2-year old car that he brought down to just around our price range. Judging by the Blue Book value I subsequently looked at, I think this was a pretty good price, and other Honda dealers in the area were not offering the same. We then wanted some touch-ups and new tyres, and they did all that for us, allowing us to test drive the car again in the meantime. So I think they did a pretty good job for us. Zeeshan also explained honestly what he could and could not do - e.g. he could not do a complete respray of the paintwork to hide all the scratches, but he could change the tyres - so we were clear before the work began. Ultimately, we feel comforted by the 2-year guarantee we have and think we got a pretty good deal. Roger, the other dealer we met, was very helpful. We needed assistance after the sale (no fault of the dealer), and he came to our house to help us, offering to come again as necessary. So plus points again, for customer service. To top things off, Zeeshan offered us our first oil change for free. I never expect buying a used car to be risk-free, but we had no real problems this time and are happy with the purchuse so far.

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faisalsk70

4 de oct. de 2010

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Zeeshan is truly an exceptional human being, very down to earth and someone with a very customer oriented mindset. Thoroughly professional he catered to all the possible questions and concerns I had about buying a used vehicle. And made the process a whole lot smoother. While I ended up paying more than my budget I do not regret it since I got what I was looking for. He even went out of his way and agreed to pick me up from the train station the next day so that I can make the car a surprise for my family. Thank you Zeeshan for making this car buying a very nice memorable experience - something I always dreaded about. Faisal

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GratefulDead

1 de oct. de 2010

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Zeesham did a great job working with us. Got a solid deal on the vehicle and had a very pleasant expierience at White plains Honda. My only grip was felt very rushed to complete the deal(I would assume due to end of month, end of fiscal yr crunch) However I feel they made it worthwhile with the flexibility on the price. White Plains Honda should thank Zeesham for his hard work, without it we would have went another direction(Nissan)

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cejasper82

30 de sep. de 2010

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Donna was a pleasure to work with. She takes a clear interest in her customers needs which I appreciated since i had several special needs. Her follow up calls were very helpful since I still had several questions about features on the car. She made herself easily accessible for questions and concerns. A++++

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michelle whalan

30 de sep. de 2010

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I came in to White Plains Honda Used cars, as soon as I came in, Zeeshan Majid was able to assit me in finding a car that was a perfect fit for me and my children. He made sure the car was safe, fully certified, and tried to get me the best financing option there was. I bought a 2007 Honda Accord for him, and I must say it was the best choice, and a really great car! I highly recommend Zeeshan Majid to sell you your next Honda. He was very polite, very friendly, and very willing to help fit my needs and wants as to what car was good. Im very happy with his help and will definetly go back to him in the future for my next Honda. If you need a good reliable car and a trust worthy dealer please have Zeeshan assist you. You can e-mail him at majidzeeshanathotmail.com. He will treat you as if he has known you forever.

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Jannat

27 de sep. de 2010

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I really appreciate your dealership. When I walk in I received a good customer service . I loved the car and the price, and I thank the people they help me and try to make me feel confortable: Zeeshan majid and Bob. I recommend this dealership to any person interested to own or finance a car the service is great. My family and I looking forward to buy another car for my brother. Thank you guys for the wonderful job.

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Babsy 110

27 de sep. de 2010

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When I walked in I was greeted by very helpful people. Very informative, friendly and knew what they were doing. I brought a new 2010 Accord in about 30 minutes. Easy process with the White Plains Honda Goup.They are the best and I would recommend them to people I know. You are good hands with them.

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henrymavis

24 de sep. de 2010

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Again, a very positive experience with White Plains Honda.We bought a used Accord 03, Zeeshon and Jerzy found a few things that should have been completed but weren't and quickly made an apptmt for us to have those repairs made Monday after we bought the car Saturday.When we came on Monday, Luis and Jario were our service people and they were terrific: friendly, explained what the repairs were (struts were missing from hood, rotos replaced), how long it would take, etc. Meantime, our ace salesguy Zeeshon had tracked down the original owner for us, and from her got a spare key (the kind that cost alot of $ so we love having the spare key, which turns out was nearly new, she had ordered a spare when she thought she had lost one) and also the owners manual (which wasn't in the used car when we bought it). Thank you, Z!Zishon and Luis communicated with each other, there was one more piece that needed help--a small rubber thing at end of windshield that seemed loose--and they quickly got the piece, replaced it, etc.Thank you Luis---it was my first time ever getting anything serviced on a car, since it is my first car, and you made it go smoothly.By the way, they drove me and picked me up at the Westchester Mall, so that worked out too, and stayed in touch by phone, so I knew what the timing would be. It took longer than I expected, but they let me know so that was good too.Thank you, all.

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Brahms

24 de sep. de 2010

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Zeeshan Majid is one of the most professional and caring car dealers I have ever come across. From the very first moment that we met, this past July, he treated me as though I were his lifelong brother. He was very compassionate and understanding about my situation and presented the Honda Civic that I eventually leased as though it were a gift. Zeeshan and I have remained in close contact as friends ever since. White Plains is very lucky to have a dealer such as Zeeshan Majid representing that city's first rate Honda dealer. If there is a first prize award available for car dealers who perform outstanding service, then Zeeshan Majid's name should definitely be at the top of the list. Thank you very much for your time and kind consideration.Sincerely,Gabriel Tevan

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sabar

23 de sep. de 2010

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David was an excellent and professional salesman. I will come back to the dealership because of him. Everyone was, generally speaking, highly professional, punctual, and supportive. Further, the vehicle was clean when i went to pick it up. David helped to get my insurance in order. Thanks for your help.

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galopinc

23 de sep. de 2010

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It was a typical car buying experience. Not particularly pleasant (because of the negociating part) but as good as it can be. Donna was very knowledgeable of the products. Robin not so much. The delivery experience was very good (especially when you factor in the fact that we got delivery less than 24h after committing to purchase).

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ineedadrink

22 de sep. de 2010

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This is my third review after purchasing my Honda in September. My first was an honest, critical review of my experience wherein I detailed a number of problems with the purchase of our vehicle including being misled by our salesman and blatantly lied to by the F&I person. Unfortunately I allowed myself to be guilted into re-writing the review after getting an uncomfortable call from the dealership.Since I am now, two months later, still waiting for a refund of the purchase price of the extended warranty I was deceived into buying, I am back to reiterate, FOR THE LAST TIME, that this dealership is a disgrace. I cannot, in good conscience, allow my second, "good," review to stand. Every slimey tactic you might expect from a car salesman is practiced with impunity at this establishment. The car is fine, but everything about the process of buying it makes my skin crawl. I will never go back and I am sorry I ever laid eyes on the ad that brought me there. Sorry, WP Honda. Don't bother calling or messaging me again. This review stands - and it is STILL better than you deserve.

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Mark1026

20 de sep. de 2010

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Although the salespeople at White Plains Honda were very nice, they were terrible in my situation. I went one day and asked about their inventory because I was looking to buy a car as soon as possible. That same day, they found me a car they had that fit my criteria and budget. That's about where the positives end. Although my credit was excellent, I was required to have a co-signer, which was fine. My co-signer was in California though, so I had to Fed-Ex her my contract. It wouldn't have been too big a deal if that was it, but as it turned out, after I sent the documents Fed-Ex and my grandmother signed them (and got her signature notarized), I brought them back to White Plains Honda, only for them to tell me they screwed up and that they accidentally gave me a lease contract. So, I wasn't happy about that and we went through the process AGAIN, this time with a Finance Contract. Believe it or not, that one got screwed up as well! Honda Finance sent it back and told them that the way they printed out the information on the form, it didn't line up, so I had to sign yet ANOTHER document, as did my grandma in California. That's THREE documents my grandmother and I had to sign before it finally went through correctly! I've never heard of such a thing. However, since I already took delivery of the car after the 2nd contract was signed, I had to keep going with them. So, finally the third contract went through.After all that, though, I didn't receive any consolation for the hours of phone conversations and trouble it took my grandmother and I to sign the extra documents because of their errors. In fact, all they said to me was that these things happen and not to worry. I don't even remember getting an "I'm sorry" from them, let alone something tangible to make up for all that lost time and effort on my part. I will certainly not go back to them or recommend them in the future.

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henrymavis

19 de sep. de 2010

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Zeeshon did a great job communicating with us--via email, phone, and text before we came, and was patient, never pushy, friendly and professional when we came to see the car.Summary: very responsive, accurate and reliable information; no game playing or pressure; friendly and professional atmosphere; very respectful (compared to other dealers I've been to!).We also like the way Zeeshon and his manager/colleague Jerzy worked together. We spent alot of time mulling things over, and they never pushed for an answer, but were always ready with answers to our questions.I had found the Honda Accord 03 on their website at midnight, and sent an email asking for more info. By the next morning--really, just hours later--I got a response. When I phoned, I spoke to Zeeshon who went out to the lot, found the car, took photos and texted them to me, gave me a very accurate description of what he saw, and immediately sent me the carfax on this and another car we were considering.He almost sold the car over the telephone! he was specific, and accurate, nothing was embellished, but he showed the right level of enthusiasm for the good condition the car was in.Throughout the day, he texted me answers to the questions we had. The next day, we drove to White Plains Honda. It is clean, friendly, professional, and Zeeshon got there early to make sure we got to do a thorough test drive.They were fair with us on the pricing, sweetened the deal to make us comfortable, and were patient and available without pushing as we made the decision to buy the car.There were a few items that both Jerzy and Zeeshon felt could be repaired as part of our purchase price, and we are going tomorrow morning to finish that. I expect it to be smooth.Since our whole neighborhood was watching this car search go on---recent college grad buying first car with hard-earned savings--everyone is asking us where we got the car. Several thought it was new. We have recommended White Plains Honda and Zeeshon in particular at least five times already.Count us pleased and grateful.

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JKiernan

15 de sep. de 2010

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THIS DEALERSHIP IS ABSOLUTELY AWFUL!!!! My wife and I were in the market for a Honda Odyssey and did extensive research on quality and pricing. Zeeshan at White Plains Honda quoted us some attractive prices on some used Odysseys in the 30-40K mile range--some with leather and rear entertainment, some without. When we got to the dealership all of the cars that were offered, were suddenly not available. Other cars offered at $5K more were available however. We looked at one, put interest money down on it and were told that it suddenly wasn't available. It got to be so bad dealing with Zeeshan that we made it a condition of our dealings that Zeeshan was not to speak to us. After complaining about their bait and switch tactics, Bob Mancini tried to make up for Zeeshan's shortcomings. He contacted us with news that they had a good, clean car that we could come and drive away. We informed him that we were driving two hours to come to the dealership and would need to get childcare. When we get there the car is in the shop because somebody backed into it on the lot. Asked to see the car in the shop, but that couldn't be arranged. Contacted the shop, they had no knowledge of any such car. Two days later, they call us up with yet another great deal that is ready to drive away. We tell Bob that car better be ready go--clean, certified, inspected, etc.--since we would be driving all the way down for the 3rd time in a week. We get to the dealership, and the "ready to go" car looks as though a roving band of carnies and dyspeptic goat farmers had been living in it--stains everywhere, food all over the floor, gum on the seats, the air handlers smelled like stink. During the test drive I feared that they wheel might fall off, the rotors were so badly warped. Back at the dealership, after a heated exchange with Zeeshan I walked out into the lot and announced loud an clear that I wouldn't but a f****ing matchbox car from these shysters. And I wouldn't! There is a silver lining though. Thanks to White Plains Honda's startling ineptitude we found Joe Vizzi at Sussex Honda in Jersey. Joe treated us well and we found a 2007 Honda Odyssey with 8K miles (yes, 8,000 miles) with leather and rear entertainment system, impeccably maintained for thousands less than the filthy crap wagons that White Plains tried to foist over on us. White Plains Honda ought to take a field trip over to Sussex Honda to see what real customer service looks like. Bottom line: Joe Vizzi at Sussex Honda rocks and Zeeshan at White Plains Honda reeks! What a bunch of jokers.

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nanners

15 de sep. de 2010

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The experience was very satisfying and quickly done.Everyone at the dealership was pleasant and easy to deal with.I would definitely recommend White Plains Honda to anyone looking to purchasea car. The best experience for me was the great financial deal I received.

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rdowdell

10 de sep. de 2010

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If you are in need of a vehicle, they are the very best in the business. I went to Toyota and they left me waiting twice after making appointments. I went to Central Ave Honda and was in a car the next day. There was no comparison to the service, professionalism, and speed with which they handled everything. I have purchased 3 more cars for a business and another one for personal use. They are the very best!

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meggison

7 de sep. de 2010

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The dealer put me into a car that fit my finances and the car was actually a better model than what I was originally looking at. I was shown a variety of choices. I initially found out about White Plains Honda through Auto Trader.com. I was amazed that I was able to drive a car home on the same day!

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zoila0624

7 de sep. de 2010

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My daughter and I went to look at used Hondas because we were considering replacing her 2008 2 door Honda Civic. The thing is that I thought that we could probably not do it since I owed more on the car than its book value and I really had no money to put down.Lo and behold, Zeeshan Majid, Hamid Anwar and Bob Mancini made it happen and they even saved me money.They answered all our questions and took the time to explain the financing portion in detail.Thanks to Jerzy for letting me ride on the turbo model. I might consider trading in my VW Passat Wagon (1.8 T engine) for one of those in the future.This is the fourth Honda we buy as a family.It was a great learning experience.

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manajar

2 de sep. de 2010

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Very good service. Our salesperson (Warren Stanley ) took our needs into consideration suggested models of cars that met our needs. He did not pressure us to buy anything even though we were looking to buy a car at the time. He was prompt and gave us his full attention when he discussed all of our options.

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edmarjudge

1 de sep. de 2010

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I started on the internet seeking quotes for leasing a Honda. I received immediate quotes and answers to any questions I had. I went to White Plains Honda and met Steve who was more than accommodating by taking us out for a drive in a Pilot (the car I was interested in). Explaining all the details of the car and honoring the quote given to me through the internet. We took a few days to think about the deal and look elsewhere for cars and decided on the Honda Pilot. Steve was an excellent salesperson, showing interest in us by phoning us at home to keep us interested in the Pilot and giving us the option of colors and all the other details of the car. I thank Steve and White Plains Honda for all of their courteous service. It was a good experience and I would certainly recommend White Plains Honda.

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bac2749

26 de ago. de 2010

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The only problem was that the price quoted was based on super preferred credit. The salesman had it written on the paper but didn't explain that unless you have a high credit number the $199 price isn't available. Before giving any quote a credit check should be run so that the price is quoted based on your credit not the super preferred credit.

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mblitz

26 de ago. de 2010

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This was the best experience i ever had with a car dealership! All the people i met were went out of their way to make me feel comfortable.My salesperson, Donna, gave me great customer service & a great price.I would definitely recommend White Plains Honda to anyone who is in the market for a new car.

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plord

22 de ago. de 2010

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It was a wonderful experience. David was very professional and considerate of my needs. He was friendly and addressed all of my questions and concerns. He was able to get me a car in a timely manner. I was very pleased with my whole experience at White Plains Honda.

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Diana Angstadt

17 de ago. de 2010

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Stephen Viturini and his female assistant were very friendly and accomodating. I am very pleased with White Plains Honda as I have over the many years I have leased from them. I was delighted that it was so easy to turn in my old care and lease a new one. It was such a smooth transition and I am delighted by the way I was treated as a customer.

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JoseE

14 de ago. de 2010

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Robin the saleswomen was beyond belief and was totally responsible on sealing the dealThe dealership was clean and everyone was professional and was a great help throughout the purchase.We totally enjoyed our experience and would gladly purchase another vehicle from this dealership

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tapia

13 de ago. de 2010

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From the minute I walked into I felt the vibe was great. I was approached by the a very friendly sales person, Dana, who basically sold me the car I was looking for. Overall my experience with the White Plains Honda was excellent. When I came back to meet with the finance manager, Gustavo, he had already a couple of options for me. He worked the best deal for me and I was happy. Eliza, the delivery coordinator made sure that I understood every aspect of the car. From unlocking the doors, all inside and locking the doors. Good Job everyone!

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davide

13 de ago. de 2010

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It was a great experience. Jordan was incredibly helpful with the whole process. He was patience with all of my questions and pricing options that I asked for him to lay out for me. It was a great experience and I will be coming back for my future car. Aleza was awesome too. Everyone made me feel welcomed. Overall it was a good experience.

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ematthewgarcia

13 de ago. de 2010

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Jordan was very informative, easy going and made the process very easy. He explained all the benefits of the Civic and how the payments would work out and I was hooked. Jordan is the reason I will continue to shop at White Plains Honda and refer them to my friends and family. He was GREAT!!!!

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royamergit

10 de ago. de 2010

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The dealer has an excellent customer service and the employees are very friendly. Eventhouhg the car that I went for was already sold, the sale person was very kind, showed me a much better vehicle, and he went the extra mile to get me the price close to what I was looking for.

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rdowdell

5 de ago. de 2010

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I have returned to buy 3 more Honda cars from this dealership based upon outstanding service, quality of the people whom I deal with, (trustworthy, honest, friendly, professional), and would highly recommend them to anyone.The call service you use calls at late hours, is unfriendly in that they don't leave messages, and is generally irritating, so you might want to change this aggravating service or better train the phone people who call after you leave the dealership. This was a constant nuisance to me. I never knew what car or why they were calling late at night. This is highly unprofessional. Enhance you call service for customer satisfaction after the sell.Thanks,Roy A Dowdell914-420-5578

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cirrinc2003

4 de ago. de 2010

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All employees we met at White Plains Honda were friendly and courteous. Our salesman, Jordan Ravadi was professional, well dressed, and knowledgeable. He was aware of our needs and worked with us to reach a fair lease price. My wife and I will definitely return to White Plains Honda.

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cary1022

1 de ago. de 2010

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I had no issue with the people and the car itself is fabulous. The problem we had was with the Lease price and my credit rating. I keep an eye on my credit via Transunion, Experian, and Equifax and my latest credit rating was 750, so when told that my agreed on price would be based on my credit rating, I didn't think anything of it. When honda made up their own credit rating for me, it was on 691, which jacked up my monthly payments by 34 dollars. For 36 months, that adds up. Lisa agreed to bring it down by $15 but still, I don't appreciate Honda's assessment of my credit rating nor the idea that what we agreed upon price-wise changed because of Honda's assessment.

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Rickypalma1023

31 de jul. de 2010

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When i walked inside the dealership, Dave (I can't spell his last name) immediately came up to me and asked me what I was looking for. I told him I wanted an accord coupe black fully loaded! He brought me outside and showed me the car I've been looking for. Dave was great he did everything he could to get me to buy that car, it was a great day! On the day I picked up my car Aleza Horowitz was exceptionally helpful and friendly when it came to doing the final paper work. Thank you white plains Honda for all your help, I hope we can do business again in the future!Ricky Palma

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LoisBB

25 de jul. de 2010

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This was my second experience with Bob Mancini and his service, courtesy andproduct knowledge far exceed my expectations. I have leased a number of cars over a number of years, and was always a Chrysler customer until three years ago when I leased my first Honda from Bob Mancini when he was in the Brewster location. I found him to be straightforward in his dealings,.......(no confusing 'double talk') and I look forward to continuing my relationship Mr. Mancini and your dealership well into the future. In addition, I will continue to refer additional friends and associates to Bob Mancini for their auto leasing and/or purchasing needs.Lois B. Brooks, CTCCruise Fantasies Ltd. Elmsford, N.Y.(914) 325-6817

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terribleexperience

24 de jul. de 2010

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It seems that White Plains Honda is a hit or miss, and when it's a miss, it's a big miss. This dealership was recommended to me by my father, who had recently leased a Honda Accord from here and had a pleasant experience. My experience has been FAR from pleasant. Initially, I worked with the salesman Terrence Tuller. The wait for a salesperson was long, but it was a busy weekend. We were able to negotiate a fair price, and they also said that since my father referred me, he would get a $100 check as a referral bonus. *We have yet to receive this nearly two months later, despite following up about it multiple times. They told me I could have my car at 5:00 pm THAT day. I said there was no rush, and that I would pick it up the next day by 12:00 pm. My sales person, Terrence said he'd call me early in the morning. I called around 11 am, because I hadn't heard from him, and they told me he was with a customer and that he'd call me back. By 1:00 pm, I hadn't heard from him, so I just went to the dealership. Terrence and his manager, a woman who's name I did not catch, then told me my car had been locked up and they couldn't get it out, asked me if I could come back sometime during the week. I couldn't because I'd be traveling for work for the next two weeks. Why hadn't they called me to let me know this in the first place?They then told me they'd just switch the car, which would involve switching the policy documents with GEICO. Jeremy, the other manager, told Terrence it was a simple 5 minute call to switch the documents. I waited at the dealership from 1 pm to 5 pm for the whole "switching of the cars" to be completed. When I asked what the hold up was, they really had no response, except for "We're sorry". Half of the wait was for the Finance manager, so that I could sign the lease financial documents. I waited at the dealership for four hours for the entire process to be completed. When I got my car, I was rushed through a walk through of the functionality by Aleza Horowitz. I drove around the corner only to realize, they'd given me only one key and when I looked in the dashboard, there was no Civic Manual. I went back to the dealership. They were happy to see I'd returned because, "Woops, we had you sign the wrong financial documents". I had to resign all of the paperwork. When I asked where my spare key, valet key, and manual were, they said, "Oh, it's just locked up in the office, we will deliver these to your home." A few days later, I tried to reach Terrence via email and got no response. When I called, he said, the keys were not in the office, that they were lost, and I'd have to go to Honda Service Center and get copies made. He also said, he'd deliver the manual to my home, which he never did. I then received several notices from GEICO that my car needed a photo inspection because the proper paperwork had not been sent over to them. It was a new car lease, so it should not need a photo inspection. I received a satisfaction call from Honda Corporate and described all of the issues I had encountered so far. As a result of the call, I was contacted later by Megan at the dealership, and Paul Vilca, to have everything straightened out. Megan said she'd handle everything, but then she did not follow up. Paul was responsive to email, and since I was traveling, I emailed him to please send the correct documents over to GEICO, as well as to follow up on the referral bonus. Paul said he'd faxed them, and then GEICO said they never received them. A GEICO Rep gave me her personal fax, so she could confirm she'd gotten them and I gave this number to Paul. He said he faxed them again, and I believed him, only to later find out from GEICO that they were still missing pertinent information. I made an appointment with the Honda Service Center to have the additional keys made, and when I got there at 9 am, they told me to return at 2 pm. Apparently, I would have to wait 5 hours, even though the missing key was really the fault of the Dealership. I said, I couldn't wait that long, went back to the dealership and asked to speak to the manager. Jeremy said he'd call the service center and have me bumped up in line, and they were able to give me new keys in 30 minutes. He said, he'd look into the referral bonus, but I have yet to hear any news on this. He also said, he'd look into the Policy Documents. GEICO has finally confirmed receipt of the correct policy documents nearly two months after the sale of my car. One would think that White Plains Honda never sold or leased a car before, and this was their first time, based on all of the things they've screwed up.In summary, White Plains Honda might have some apologetic people working there, but the place is an Administrative MESS. I did get a fair price, but the opportunity costs involved including the wait time during the initial sale and delivery of my car, having to go back and forth to get my keys made, and many calls to GEICO to ensure that they'd faxed the correct docs, make the price I am paying not worth it at all. The only winner in customer service here is GEICO, who assured me that they'd keep me fully covered while my dealership worked out the paperwork. I will never return here, and I've been letting any friends/family and coworkers know that if they are in the market for a Honda, to avoid this dealership like the plague. A final note is that this is the only review site that has sparkling reviews of this dealership. If you check out other Dealer review sites, you will see that there are other customers who've had a poor experience at White Plains Honda.

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i2love

21 de jul. de 2010

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I leased a Honda Pilot about a year ago from White Plains Honda. I am submitting a review now because I was just reading this dealership's customer reviews and they do represent at all my awful sales experience at this dealership . I arranged to lease a car with certain features at the advertised price. The car was delivered a week late. When I got there to pick up the the car, the price was higher than agreed and the car did not have the fog lights and satellite radio that I had requested. I kick myself everyday for taking delivery of the car in exchange for a worthless service contract that they agreed to compensate me with.

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sholita

20 de jul. de 2010

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My dealership Potamkin Honda in Manhattan closed down so I have been shoppinf around for a new Honda dealership. I was referred to WP Honda and I have to admit...I had a great time closing the deal! They were a fun and upbeat group and I know that I have found a new family. I think I made a great deal and I am sure they felt the same...whatever...the customer should always feel like they made the better deal! Thanks to David Nausch and of course the infamous Paul Vilca, Sales Mgr. I have been deemed "The Nightmare"...but I wear that title with love! I recommend this dealership with a 10!!!!Sherrill Moss- NYC

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onnipotente

18 de jul. de 2010

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Zeeshan was very pleasant to work with. He took the time to answer all of my questions and review all of my options. He explained everything to me in detail and helped me get a great deal on my Honda. I highly recommend and would revisit in the future.

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marieannrap

13 de jul. de 2010

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BOTH DAVID AND ALEZA WERE PATIENT AND VERY HELPFUL . ALL QUESTIONS WERE ANSWERED IN A PROFESSIONAL MANNER.I WOULD DEFINITELY RECOMMEND THESE TWO EMPLOYEES.i previously owned a honda 2007. fortunately i never had a problem.MY CAR WILL BE SERVICED AT HONDA DEALER IN FLORIDA. I KNOW IF I HAVE ANY PROBLEM I CAN CONTACT DAVID AND HE WOULD ADVISE ME

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htraulsen

9 de jul. de 2010

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My experience was excellent. The folks at white Plains Honda were knowledgeable, honest and very engaged in the process. I would rank white plains Honda a very high "Two thumbs up" in all respects. Anyone who is looking for a dealership that can get you a great car at a great price and maintain the warmth and integrity all the way through the delivery process should consider white Plains Honda. They have earned my loyalty .

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limerick

7 de jul. de 2010

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joannesull

4 de jul. de 2010

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This was the first time I bought/leased a new car, and I found it to be a positive experience, where I am happy with the end result, which is a beautiful 2010 Honda Accord. When I first went to the White Plains Honda dealership, I went with 2 of my sisters and we were warmly greeted by the Sales Consultant, David Nausch. He was very professional and knowledgable about the different models, and gave us the bottom line pricing. When I came back to sign the contract and discussed financing with Gus, all the terms that I had expected were agreed upon. So, overall, it was a great experience. I am happy to be driving a Honda Accord, as it is known for its reliability and can comfortably seat 5 people.

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rudymadrinal

28 de jun. de 2010

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she is nice and approachable. she is always smile. i observed that she knows her job because she talks about what are the thing we need to know about the car that we bought. she gave us information regarding the specs of the car and how to do it

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scrutgers

26 de jun. de 2010

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The overall experience was good.I got the deal that i was looking for and got the car on time.The manager, Jeremy was very helpful and spoke to me over phone to help me find a good car deal. So i chose Honda Civic,2007 with less mileage. So far the driving experience has been good.

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sunshinegirl

19 de jun. de 2010

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i gave the ratings because they are true. I had a wonderful experience dealing with Honda,the people were very friendly and honest. They didn't push you they listened to what you had to say,and just were great.Every question I answered are true.Customer service was great,the quality of work was great.The friendliness was just wonderful. they way I was greeted when i came in and the whole time I was there.My overall expierence was also wonderful.The price was in my range and I am very happy.

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giandomenico

19 de jun. de 2010

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The dealership was very busy when my son and I arrived. They took the time to welcome us and to make sure we were comfortable until they were able to see us. Afterward, they did everything they could to make the early exchange of vehicles possible for me.

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eckerry

18 de jun. de 2010

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I was able to get the car I wanted even though the stock was depleted. I was hoping for a Honda Civic in a specific color. Salesperson Javier went the extra mile to insure I was satisfied. He was able to locate a model I wished and expedited my taking delivery in a more than timely manner, at a price I was quite satisfied to accept

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tmeade

18 de jun. de 2010

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I had a wonderful experience with White Plains Honda. I bought my previous car from them and when it was time to purchase a new car I was shopping around dealerships closer to my home. I remembered how friendly and easy they made the first buying experience so I came back to see what they had to offer.Needless to say they again were very friendly and made me a deal I couldn't refuse. They beat out other dealers prices right off the bat and did so in a very informative but non-pressure inducing way. I believe the statement my boyfriend made upon hearing their offer was "what's the catch". I'm thrilled with the deal I got and the service I received.

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aurorany28

5 de jun. de 2010

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I went to this dealership after a bad experience with another dealership and was skeptical. My experience in White Plains was completely different. Everything spoken about on the phone was exactly as they said it would be. Donna was my salesperson. She is knowledgeable, warm, honest and caring. She anticipated my every question and made a deal with me the same day. She followed up and gave me additional information which proved very helpful. I got Donna through a recommendation and I would recommend her to anyone needing a new or used car. I am thoroughly pleased with my experience and with my new Honda Civic.

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tmnagai

1 de jun. de 2010

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I appreciated the courteous, friendly,helpful, and sincere/knowledgeable efforts in answering my questions---never putting off my concerns, no rushing me out the door after signing contract. Good sales practices to help me be serious about using their dealership e.g. offering to pay for my last month's lease bill, and keeping my up-front payments as close to 0 as I requested.ITEMIZING the COSTS was done to my satisfaction.

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Cameleon01

31 de may. de 2010

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I love this place everyone I had the pleasure of meeting was AMAZING they were all well informed, and knew exactly what I wanted, I couldnt even haggle the price because the deal I got was too good to be true!!! I did a double take i thought i'd won the lottery i strolled outta there truly happy with my experience knowing that i got a Grreeaat deal and that i was not treated like a customer I was Family!!! Thank you Jeremy! Dave ! And Aleza for the best day ever White Plains Honda Rules A ++++++++++ Nobody does it better and i know i tried them all !!!!

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dobrien328

20 de may. de 2010

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OK, In September 2009 I purchased a 2009 FIT from WHite Plains Honda. it was not a smooth experience. Except for the PRICE!So, I needed another car, and I believe everyone deserves a second chance and I think the FIT is a great vehicle.So I made White Plains an Offer on a 2009 leftover This time they got it right!!The Right priceGood friendly serviceand responsible follow through.I even received plates and registration within 2 weeksThanks to Donna, Walter, Jeramy, Aleza

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ireneg

18 de may. de 2010

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My Review of White Plains Honda:I went to purchase a new vehicle and was very satisfied with the customer service.Pervious to coming to this dealer ship I had a very bad experience with Nissan In New Rochelle NY. I am amazed and so satisfied with the customer service and professionalism of the staff. The salesman David Nansut was very knowledgeable and gave it 100% to make sure that I was satisfied with my purchase. The manager Paul Vilca was great and very pleasant to deal with. He gave mw great deal and did not make me feel as if the car was over priced. Overall, I would recommend this dealer and staff to anyone purchasing a vehicle and I can say as long as they are around I will keep on going to them for my future cars and are my # 1 dealership!

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rvcollins3

6 de may. de 2010

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Went back to have scratch in bumper not noticed at delivery taken care of. Could not have been more pleased with the way Bob treated me. Highly recommend his professional response.

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rhoyos

28 de abr. de 2010

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I went to purchase a new vehicle and was very satisfied with the customer service and professionalism of the staff. From beggining to end to process was smooth and I never felt pressured or uncomfortable making any decision. The salesman Jordan Rabadi was very knowledgeable of the vehicles I was interested in and answered all my questions.The manager Paul Vilca was also very pleasant to deal with and was very fair in working out a price for the 2010 Acord I purchased. Overall, I would recommend this dealer and staff to anyone purchasing a vehicle.

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TINTEDoutSIsedan

14 de abr. de 2010

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I shopped around for about a month before making my final decision on what car I wanted and where I wanted to buy it from. It can be very intimidating shopping for a new car especially when you don't have much time. I leased my Honda Civic SI 2 years ago from White Plains Honda and they were very respectful of my decision making process and of the amount of time that I had to get the ball rolling. I recently visited White Plains Honda to see what my options were for exchanging my vehicle for a new Pilot and I was delighted to see the SAME 3 GENTLEMEN who assisted me with my transaction previously. This made me feel comfortable and at ease. I told Javier that I was not ready to make a decision on a new car because there were so many new Hondas to choose from. Javier took the time to explain some great features on the new Pilot and took me out on a drive too. Never did he pressure me nor make me feel uncomfortable about not purchasing a car that day. On my way out the Sales Manager Paul Vilca sincerely thanked me for coming back to the dealership and even remembered the car that I leased from White Plains Honda 2 years ago. White Plains Honda will be my only stop when the time is right and it should be your only stop too. Not only is the staff great there, the showroom looked better than the car show!!! See you guys in a few months.

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misterbldr

13 de abr. de 2010

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This was my first Honda from White Plain honda. David was great, showed me all the feathers and he helpped me get the car I wanted at a great price and I shopped around alot. I was so happy my wife brought her first Honda after having American cars forever. Now she loves her car and also was very, very happy with David and all the staff that made this experience painless. In the end a happy wife is a happy life.Thanks White plains HondaSincerelyMike and Michele

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girls

6 de abr. de 2010

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The storm we had a few weeks ago left us without a car and thrown into the car market. We were in and out of numerous car dealerships. White Plains Honda was our last stop. The old expression, they saved the best for last, was completely true for us. Our salesperson, Jordan Rabadi, was fantastic. It is because of him that I am now driving my Honda Civic LX. He was patient, knowledgable, friendly and didn't come on too strong as some sales people can. He answered all our questions and gave us time to think before purchasing the car, which was important to us.The whole buying process went very smoothly. Kurt handled all the paper work and took the time, before we decided to purchase the car, to tell us what our estimated monthly payment would be. The day we picked up the car, he explained every piece of paper we signed.I would highly recommend White Plains Honda to anyone looking to purchase a car. The whole process, from the minute we walked through the door, until they rang the bell was a great experience.

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dbarko

1 de abr. de 2010

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From a price, customer service and ease of transaction perspective, my lease experience with White Plains Honda (especially David Nausch) was extremely positive. I would gladly recommend this dealer to a friend. I had three months left on my old lease and White Plains Honda agreed to pay that off as part of my deal. This was a major plus.

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Cameleon01

11 de mar. de 2010

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White plains Honda was amazing everyone was pleasant and very helpful they were quick and attentive to my every need and were easily prepared to handle me and my two kids who were running around like maniacs the sales manager was excellent and there was no reason haggle because noone had given me a better price on my new Ridgeline. Not only do I highly recommend White Plains Honda i already sent 2 family members to buy their cars there A+++++

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Habibi716

10 de mar. de 2010

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I had an excellent experience at White Plains Honda. My sales person Jordan Rabadi was fabulous! He was very helpful and honest. I had a lot of questions about the CR-V and he was very patient with me and answered all of them. After I finished my purchase Jordan sat with me in my new CR-V and showed me how everything works. I would highly recommend Jordan to someone who is interested in buying a Honda. The rest of the staff at White Plains Honda were also very nice. Customer service is definitely a strong point for them because they were all working together to make me a very happy customer. My finance manager Kurt was also very helpful. He explained all of the paperwork to me before I signed it so I knew exactly what I was signing. Everyone at White Plains Honda made me feel very comfortable, and they were all very pleasant. After my purchase was complete they rang a bell in the middle of the showroom and all cheered and congratulated me before I left. I'm very happy I chose White Plains Honda to buy my new CR-V.

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hdelligatti

10 de mar. de 2010

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The only better then the buying experience was the friendly and honest manner in the way I was treated. The price I was quoted was very very fair and there were no hidden add ons after I said 'ok'. The financing arangements were clear and as advertized, no games here at all. At time of delivery the car I picked was clean & ready to go and again the time that was taken with me to explain the operation of the vehicle was exceptional. I can see why this dealer has been in business for over 20 years, they treat customers as family. I would highly recommend this dealer to one and all, and by the way the Accord Crosstour is more then even I expected,comfortable quiet luxury that is affordable and great in the snow. Thank you all at White Plains Honda.

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oconn11

10 de mar. de 2010

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This is the second vehicle I bought at this dealership - see 10/04/2008. Everything I said previously continues to be true. I contacted Walter Trusdell the Internet manager directly via email. Told Walter that I was looking for a CR-V and asked for his NO HAGGLE PRICE. Boom! Within minutes Walter emailed me back with four models/trims and prices all in my color! Then asked about accessories and Walter got back to me in minutes with prices! Told Walter I would meet him the next day. I got to dealership early so I could look around. So my wife and I are looking at the CR-Vs and thats how we met Taina (who we later found out Walter had selected to be our sales person to complete the purchase!) Taina was down on her knees, on the wet pavement, working on the finishing touches on a CR-V for a customer pickup. We just started talking and her wonderful personality and her excitement and love for her job were contagious!!! One thing led to another and before you knew it we 'bonded'. When Walter arrived that is when we found out he had planned to pair us together - Walter you are now 2 for 2, you really know your customers! We continued our purchase, ordered our accessories, and left quite happ. That Tuesday I returned to pick up my car and complete the purchase. I also had to meet with 'the dreaded finance department' ! NO DREAD HERE! Gus was our finance guy who crunched the numbers, did not push options on us, and got us out the door! I can honestly say that Taina and Walter make a great team that will NOT let you down. I love the new CR-V!

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jmroos

8 de feb. de 2010

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Bill and I, who have been known to be tough critics about cars, were considering buying a Honda CR-V. We'd been to other dealers, looked at other cars, but when it came down to making a selection we were greatly impressed by the professionalism of White Plains Honda and by Jordan Rabadi in particular, the person who was our main contact. Mr. Rabadi was clear, focused, and articulate in his explanations, gave us all the information we needed, found us the car we wanted, offered us good terms, and did it all very promptly. His expertise earned our trust. I went into White Plains Honda last Thursday not sure if I wanted a Honda, but tonight there's a CR-V in our driveway. We are very grateful.

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KarenLeitson

1 de feb. de 2010

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Donna is very patient and most of all she's honest and not pushy at all. There have been instances when she's told me to hold off and wait for a better deal. In the end, that's good for Honda and good for me. I would recommend Donna when shopping at White Plains Honda.

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robertferrara

15 de ene. de 2010

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As most of my initial correspondence was done via e-mail, Walter's prompt communication and eloquence set himself apart from the other Honda dealers that I had dealt with in your area. Upon striking a deal, both Walter and Taina made the transaction as smooth as possible. They truly were assets that had set White Plains Honda apart from the competition.

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rlourie

10 de ene. de 2010

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Ms. Lozinsky was courteous and professional. Gave me facts and figures with relatively little hype or exaggeration. No problems in replying to my questions. Not a high-pressure salesperson - which I appreciated. Would recommend her to others.RogerL.

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jsval62

21 de dic. de 2009

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Bunch of liars, scam artists, stay away, give your money to somebody else.They make you wait hours then they rush you trough the paper work, and they lie to you.Negotiated with David Nausch, what a phony liar idiot, gave him money to pay for the over mileage of my previous vehicle and when he went to scam artist Paul Vilca, they put that money down as down payment. When i confronted David his face turned red as a ripe tomato, never looked me in the eyes and told me the money i gave him was for the down payment, worthless piece of crawling lying bastard worm.

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ramneesh

12 de dic. de 2009

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Mr. Jeremy Abramson was very professional & rectified all errors/omissions.He assured me that he will keep his end of the bargain:)- "keep me happy with the dealership's responsibilities & assurances". A very satisfied customer, I am ! Dr. Ramneesh Trehan MDDirector of CD & MICA Division Montefiore Medical Centerramneeshatgmail.com718-304-7060

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noreen

16 de oct. de 2009

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Jordan provided outstanding service, we had a pleasurable experience, it was so good, I recommended my neighbor and they purchased a vechile with Jordan as well. My husband will be seeing Jordan at month end to purchase another vechile. Jordan was professional, courteous and a pleasure to work with, appreciated his assistance and look forward to seeing him again. Thank you White Plains Honda

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dobrien328

4 de sep. de 2009

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Thw worst new car purchase experience I ever had!!!1. Over charge sales tax and waited a week and three trips back to dealer for refund2. over charge of $50 with CARS trade in scrap value after deal was done, wanted to withhold NAVI DVD unless I paid up3. Still waiting for CT registration and plates one week after temp expired, so now I can't even use the car WHO IS RUNNING THE SHOW THERE?????Love the HONDA FIT.......the dealer sucksPLEASE CHECK OUT MY 2nd REVIEW SINCE I PURCHASED ANOTHER FIT AT THIS DEALERTHIER RECENT SERVICE HAS CHANGED MY REVIEW

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C Berardo

17 de ago. de 2009

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The best dealership experience I have ever had. I would recommend White Plains Honda to everone. Lisa in sales was pleasant and informative and did not apply any sales pressure. Gus in finance was professional, explained several lease options to me and did not try to push any "add-ons" as is the practice in most dealerships.

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jagoct23

29 de jul. de 2009

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My salesperson was Steve, he was fantastic. I visited two other Westchester Honda dealerships with my checkbook in my hand, ready to buy, before coming to White Plains Honda and both times I walked away. The difference between White Plains Honda and some of their local competitors is like the difference between a premier steakhouse and a McDonald's. I came in knowing the car I wanted to buy, after doing a LOT of research about pricing and features. Steve was honest, knowledgeable, and got me the exact car I wanted at a very FAIR price, without any of the haggling, pressure, or dishonest "sit here and wait while I go pretend to talk to my boss" games that others play.If you want an honest, hassle free buying experience, go to White Plains Honda. If you want to fight for every nickle of price and be lied to, right to your face, go elsewhere.

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frankbasile

29 de jun. de 2009

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Mr. Rabadi is a credit to your dealership. He took the time to have me road test two vehicles, while pointing out the features. He answered all of my questions and seemed very knowledgeable of these cars. I research vehicles before a visit, and can tell you Mr. Rabadi knew his products. Please pass on my thanks. Frank Basile

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haydini

21 de jun. de 2009

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While looking to lease a Honda FIT sport, I found an Internet deal on the White Plains Honda website and contacted Walter Trusdell to get more information. Walter was quick to reply and continued to stay in contact with me on a regular basis in order to help me find the best deal possible.I was shopping at other dealers and found some good deals, but Walter was able to find me the BEST deal a deal that fit my needs and budget and there was no bait and switch. Walter delivered exactly what he promised.Although Walter was not available to meet with me on the day I came to fill out paper work and pick up the FIT, he asked Jordan Rabadi to assist me that day. Jordan contacted me prior to my trip to the dealership and helped me get the wheels in motion to complete the deal.In addition, both Walter and Jordan were courteous, informative, friendly, and professional throughout the entire process.When I arrived at the dealership in White Plains, I was pleased to see how neat and clean and comfortable the showroom was. (Id been to several dealers who could use some interior decorating or at the very least, a coat of paint and a vacuum!) Upon arrival, Jordan immediately introduced himself and greeted me with a warm smile and a firm handshake. He even asked if Id like some coffee which I did. At that moment, I knew that White Plains Honda is where I should have gone from the get-go. I most certainly will next time, and Ill highly recommend it - and Walter and Jordan - to everyone I know.Thank you for making this experience a positive and pleasant one.

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mam1013

19 de may. de 2009

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Everyone at white Plains Honda were very welcoming. I could not believe the amount of time alloted to me during the sales and especially during the pick up of my new car. Donna Lozinsky (sales person) also offered to review instructions days after I picked up my car. She told me to stop by at any time and she would help out with any problems I might be having with my car. I would highly recommend this dealership.The only negative I have found is with the difficulty in using the Navigation and Blutooth System. I do not do too well with new technology. I really am not using this system much and I am now sorry I decided on a car with this system. When my lease is up in 3 years I will probably not look for another car with the Navigation and Bluetooth system. I love everything else about my new Honda Accord. Many people have commented on how beautiful it is and it drives GREAT !!!

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dbrescia217

13 de may. de 2009

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This is the first time I have ever bought a car the same day I walked into that dealership. From the first moment there, the staff was attentive without ever being over-bearing, leaving me alone when I wanted to browse yet being accessible and available when I had questions. Lisa Fabro, my sales consultant, was charming, friendly and knowlegable as well as straightforward and completely attentive. Her manager, Paul, was also the same. The price of the vehicle purchased was more than fair and the quality of workmanship with extras installed was excellent. The delivery was promptI would recommend White Plains Honda to anyone interested in a Honda, and further, would recommend that they ask for Lisa as their sales consultant.D. B.

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smontalbano

4 de may. de 2009

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My overall experience with White Plains Honda was very good. My slaesman was Jordan. He is extremly professional, frendly and very knowledgable. After my first visit I new that if I were to buy a Honda, it was going to be from Jordan.It's only been one week but I'm very happy with my new car.

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CTdriver

29 de abr. de 2009

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I simply do not get those positive reviews. Are those real???This dealship is scumbag. Period!They will give your 'good price', but wait till they show you everything -- PDI charge, prep fee, commission, ... 6 or 8 items adding upto $1500-2000, and then they tried to work with you to lower them... Check one previous post on the dealer prep fee of $1000. I believe that's true from my experience. Waste of time.

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larrythek

28 de abr. de 2009

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Words cannot describe my White Plains Honda experience. The professionalism from the receptionist Meagan, the sales people I dealt with along with the gentleman in the Credit Department speaks for itself. TOTALLY OUTSTANDING. If all dealers had a staff like this they would never lose a sale. From the moment I spoke to the GM Jeremy on the phone along with meeting Paul & closing the deal with Jordan, I was treated like royalty. These guys should give courses in customer service. Along with beating my best price they all went over & beyond the call. I have never wriiten a letter like this & others may think I am a friend or a relative but nothing could be further from the truth. I am a customer who had a great experience at a dealership. This may be hard to believe but it's TRUE & my thoughts are genuine. Congrats to White Plains Honda Management for putting together such a great team.

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louispena

27 de abr. de 2009

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Sales person Will Smith was very professional and ultimately made me feel comfortable with my purchase. I did not feel like i was robbed after my purchase. I've had the car going on week three and have contacted him several times. He has made himself available everytime. All in all, it was a pleasant transaction and I highly recommend White Wlains Honda to family and friends.

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DocJoe

23 de abr. de 2009

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This is the greatest service I have ever received. From immaculate work areas, to immaculate reception and waiting room areas, they really go out of their way to make you feel as if you are their only customer. I can only recommend them highly for the finest service I have every received anyplace for my car. They were honest and forthright, and after service my car which is 12 years old, road and drove as if it was new. I can only say that if you want fair, honest, and reliable work on your Honda or any car that they service, this is the place to go. I have found this to be one the the best service and dealerships for Honda's anyplace in the world. They just don't fix what is wrong, but they check out 27 points on your car to make sure it's working properly.

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childs1

4 de abr. de 2009

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Purchasing a new car is usually a very intimidating experience. This was not the case at White Plains Honda. The salespeople were extremely courteous and highly professional, taking the time to patiently explain my options and answering all of my questions, both truthfully and without hesitation. At no time were high pressure sales tactics ever used by any of the salespeople. I strongly recommend White Plains Honda to anyone interested in having a truly positive car buying experience. Of course, Anthony D., Javier C. and Paul V. must all receive credit for helping me reach my final decision to sign on the dotted line. I would most definitely buy another Honda from this dealership.

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marlene2284

12 de mar. de 2009

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White Plains Honda is the best dealership I have ever dealt with. They worked over time hours with me to help me in every way possible. They deserve a 10 for their excellent service. I've never felt so welcomed and comfortable at a dealership like I did at White Plains Honda! Thank You Taina and Gus for all your hard work and EXCELLENT service you provided to me even after hours. Words can't express my gratitude towards White Plains Honda ,and Taina and Gus!!If a great car and great deal you want please visit White Plains Honda!

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Barblita

9 de mar. de 2009

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Thank you so much for the great service I received last month! Everyone at the dealership went out of their way to provide such excellent customer service. I greatly apppreciate it! I will recommend White Plains Honda to all of my friends and family. Thank you again Jeremy and Jordan for making the proess so delightful! Best wishes,Barbara

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lilprinces

5 de mar. de 2009

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My experience at White Plains Honda was very pleasant and i would defintely recommend anyone to go there. I have allready told my coworkers about the dealership. From the moment i walked through the door I could see that i was going to walk out with a Honda. My sales rep. Will Smith was awesome. He has a great personality and you can tell that he does not just try to make a sale for his benefit. He was a very caring and warm person and totally understood that I did not want to spend alot of money with the way the economy is right now. He did his best to meet the price I was looking to spend and that day I signed the contract to lease. I am completely satisfied with my car and i would recommend anyone to purchase a Honda. Will also followed up with me that week to see how i was doing.

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rick7777

3 de mar. de 2009

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The dealership advertised a leasing special for a Honda Pilot EX-L. I called the dealership and spoke to a sales person who I asked to break out the cost exactly and to the penny for the downpayment and monthly payment, including all taxes and fees. He did so and the terms were consistent with the dealer's ad. I called back shortly just to confirm before going to the dealership to lease the car. When I got there, I was handed to another sales person, who graciously spent time with my wife and daughter for a test drive. However, when it was time to sign the paperwork, the new sales person told me the other had made a $1000 mistake. I asked to see the sales manager, who then tried to convince me to go with another deal. We left immediately as it was apparent the sales manager could not be trusted. I am determined never to do business with White Plains Honda as they are clearly an unscrupulous car dealer.

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fatbelly

26 de feb. de 2009

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When I first stepped into the dealership I was very nervous. I had many negative experiences at Volkswagon dealerships and was ready to switch brands. I decided to look around at other dealerships and decided to check out Honda. I remember walking into the dealership and being greeted with a warm smile by Taina Carrero. I was expecting the typical sales person to be aggressive and going straight for the sale but she spoke to me in a calm tone and asked me the kind of questions that led me to my Honda Accord Coupe. She walked me through every step and answered all of my questions (and I had many!) I really felt she was working hard to get me the best deal. She made my new experience at Honda a memorable one. I never thought I would get into a Honda! I love my new car and look forward to what the future has to offer.

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etho1416

25 de feb. de 2009

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Actually went to this dealer about a year ago, but only found out about this dealer rater recently. They advertised a used Subaru Impreza on cars.com and we drove there all the way from New Jersey to make an offer. Test drove the car, liked it and started to discuss the price. The salesman asked where we from and when we told him New Jersey, he claimed that there was an $1,000 extra prep fee required for cars bought in NY and then brought to NJ. He claimed that it was a state law and he could do nothing about it. I kept saying that he was full of it and he kept leaving to go talk to his boss. Each time he came back he lowered the "required by law" fee until he finally said they would waive the fee. I then offered a fair price below theirs and he claimed that he was already giving me a deal by waiving the fee. We walked out and did some research and as I suspected, the fee he claimed was legally required was a complete lie. The salesman and manager were both in on this awful lie. I would avoid this place.

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lmoresco

21 de feb. de 2009

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My experience with White Plains Honda was pleasurable only because of your young salesman, Javier Cano. I found him to be friendly, polite and respectful of my wishes as a Honda customer. I certainly would lookforward to dealing with him in the future.Thank you, Lucy Moresco

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Azmatrana Khan

11 de feb. de 2009

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I walk in to the dealership and was immediately greated by an sale representative. I then explain to the rep what I was looking for and with a quick search we located my car, then came time for the paper work, Its was a breeze. I am really happy with the quick and quality service at White Plains Honda Sales...

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htraulsen

6 de feb. de 2009

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Great place to buy a car .The sales team really puts the best foot forward .They called after the sale to see if everything was to my liking .The finance people were able to find me a good rate on the loan I was looking for .Rachel did a very good job of showing me how the car works.

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oconn11

4 de oct. de 2008

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A bit of background about me first, I am driving 27 years. My first new car was a 1989 Caravan and my last was a 2006 Highlander. In total I have bought 7 new cars. I never buy used. My last experience with Toyota I was not happy with. When it was time to purchase a new car I wanted to have a totally internet experience. I contacted 50 dealers via email between NH, MA, VT, CT, PA, and NY. Walter, the Internet sales manager, at White Plains Honda was the only one to meet my no haggle all prices and fees dislcosed up front requirement. Walter was so efficient that he even placed the car on order and got me a production number before I could even agree to the deal! That forward thinking and openness sealed the deal. I then went to the dealership where I was friendly greeted by everyone and placed a $500 deposit on the order. Tim, another salesman, even took me out on a test drive. He was knowledgeable and quite frankly cool. Walter and Lisa kept me well informed (and put up with my many questions)while the car was in production, through shipping, and finally to delivery at the dealership. The options I requested were installed before I picked up the car. (I have had to return at other dealers!)Lisa called me the day before told me financing was in place and scheduled a time for me to come in. Mind you I had everything settled online before I even went in. When I went to pick up the car Lisa had it waiting for me, gave me a great tour of the cars features, and had all the paperwork ready to go. I then met with Hamid in finance. I know what you are all thinking about the finance department, BUT in this case it was a pleasure and a breeze. Hamid had even gotten me a lower rate! NO pressure pitches. Afterward Walter and Lisa said good bye and offered any assistance after the sale they could offer. I was only 40 minutes form the time I entered until the time I left in my new car. This was truly best buying experience I have ever had. I will honestly and strongly recommend these salespeople. I cannot say enough on how extremely happy the whole experience was. Thank you Walter and Lisa!

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WOmom

29 de jun. de 2008

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This is our third Honda and everything started out fine. We were given a good price via email and that price was honored. When it came to financing the employees were completely unfamiliar with the offers that were featured on the Honda website which included 1.9 financing on Civics. We figured no big deal so we applied to be preapproved online and printed out the information for our salesman. All fine. 10 days later he calls to say car is there and ready, come and get it, so I dropped my husband off only to have him call an hour later to say that the dealership was claiming that you could only receive this deal if you bought a $2300 extended warranty with the car, otherwise 7.2% was what we could get. Never mentioned this in the 10 days of phone calls and updates or when we went ian the first time. They thought they had us because the plates were already on the car and my husband had told them he was going on a trip that afternoon. There was no mention of this caveat on the honda website and when I called another dealer just to check they said it was not part of the deal. It was never mentioned until pen was in hand. These guys are outrageous. I would never recommend thes guys to anyone.

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DontBuyWPH

2 de abr. de 2008

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Don't buy from White Plains Honda...or its sister dealership Paragon Honda. They might say the dealerships are family owned, but "family" is not what they espouse when selling or servicing your car. If ownership knew of complaints the continued ineptitude wouldn't happen. Let's just say, they don't have "Consumer Relations." The sales staff don't know their own product. Pre-Owned department might say the cars are certified, but that only means they charged you for that 12-month, 12000 mile warranty; it doesn't mean they actually serviced the car properly for sale, or that the service department did any service correctly. After 4 return visits for a series of problems, I contacted Consumer Relations. That accomplishes nothing. Contacting American Honda about service works to some extent, but really only as liaison because the final decision is White Plains Honda's, but they really don't care nor have any skills to recognize that their jobs and commissions depends on referral, reviews, etc. They change prices on cars daily, even re-listing cars that have already sold for more than they sold. Rude sales staff. The lot looks like a sleezy operation, and it works like one. However, similarly, what you see online is NOT what you get. Have the car inspected by another mechanic immediately if you really like the price for that car; White Plains Honda may allow it but don't accept it, though. And even if you find the price you like whether on their own website or other site, they don't honor that price. Go elsewhere; pay a few bucks more for better service. They just don't care for much other than the $$$$ at sale, which in itself is perplexing because based on experience I would never return to have a car serviced there, which is when dealerships really make their money. Go figure. Plain and simple, buy a Prius, or buy a Honda elsewhere.

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seehonda

22 de mar. de 2008

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I purchased 4 Honda's from the dealership when it was On Roberson Avenue and had mostly favorable experiences. Just Prior to their move to Central avenue, they were taken over by a larger dealer network. SInce then, dealing with them has been nothing but frustrating. (By the way the service department is still Excellent!) I received a call a few months back offering early lease tremination on my Accord. While the car is fine, the new model is nicer, so I thought I'd go in and see what they had to offer. I made an appointment, brought some ad's with me, and the sales person matched the best price, so far so good. Then she took the details on my Accord and after 15 minutes with the manager told me that she could not take back my car until the end of the lease as it would leave them in a negative position. My question: Why, before cold calling me, and having me waste 90 minutes in the dealership, did they not run the numbers and only call customers where the early termination would work. I told them NEVER to call me again. I hve received MONTHLY calls since then, on my cell phone , no less, all trying to get me to come in for the same deal. This ill thought out tactic has cost them a customer for life. I will pay MORE MONEY, to go elsewhere.I have filed a DO Not Call complaint as well.

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chechi1219

13 de feb. de 2008

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I bought myself a new 08 Honda Pilot for my birthday and was completely satified with the service I received from the sales consultant Taina and the dealership as a whole. The staff was very courteous offering me coffee while I waited. This was my first time buying a NEW car and was surprised that it was such a good experience. Everyone from the sales consultant to the finance manager were professional and friendly. I will definitely continue to purchase/lease vehicles from this dealership.

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erino87

28 de feb. de 2007

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DO NOT EVER GO TO THIS DEALERSHIP! I visited their pre-owned showroom on Bank Street and I regret the day I ever set foot in there! Albert worked really hard to sell me a car and as I was one day away from picking up the car, they backed out and told me I could not have the car at the price we agreed upon. All this after a few visits to their dealership, numerous phone calls to get everything set up, AND I had already put insurance on this car. Needless to say, this was a huge hassle. It seems now that it was a blessing in disguise that I did not end up buying a car there, but really...it was such a mess!!! Whatever you do, do NOT even consider dealing with these people!

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mgiorgio21

30 de nov. de 2006

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It seems that everyone that works in the dealership is extremly unorganized. I have had to go to the dealership 5 times and spent hours there each time because nothing was prepared when it was supposed to be. The woman from the finance department was extremly rude and was not nice at all. We went to the dealership ready to buy two cars. On the fourth day, when we were leaving with only one car, the manager finally decided to help us out and make a deal with us that we should have had on our visit to the dealership.

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bigwawao

31 de ago. de 2006

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A. Went on my wifes birthday august 12. talked with alfred and negotiated a price. he said he will call my insurance company for me and will register the car. Got my car on august 25 (was on vacation). august 29 got a call from sherri (white plains honda) that I do not have car insurance! I drove off the dealer's lot without car insurance! Sherri was trying to get my permanent car registration done and requested permission to call the insurance company on my behalf. She immediately called my insurance. I called an hour after she called me to confirm with my insurance company that sherri did indeed call them; that there was NO OTHER person from White Plains Honda who called them. Some service! B. After talking with alfred, I was referred to David Field who tried to sell me LoJack and an extended warranty. I refused. Then he pretended to mumble that " that's ridiculous. we don't let our customers pay the bank fee" loud enough for me and my wife to hear. He then said that the monthly is at575 but if I take an extended warranty it will be only be at585 or $10/month for 36 months = $360 for a warranty that cost $1460. The so called "bank charge" ( which he said was about $1,000- anyone ever hear of that??)is then "incorporated " to the cost of the warranty. Here is the clincher. He said that as long as the warranty is has not ended, I CAN file for a cancellation (even on the last month of the warranty) and get my FULL money back PROVIDED that I have NOT used the warranty at all; otherwise it will be prorated (if I used it). If something is too good to be true, it probably is not true. Did he know that he violated the Federal Truth In Lending Disclosure act? I finally called American Honda Finance and spoke with someone in the know. He told me that "there is NO bank charges whatsoever" and that what ever their payment calculator (on their website) says, is what I shall pay. I asked if there was any fee associated with procuring a loan from them. He said that only for small stuff like doc. stamps. etc. Won't even exceed $200 but DEFINITELY NO BANK CHARGES. Told him the whole story about the lie David gave and they asked for the name of the dealer which I gladly gave them. They also told me that the warranty refund is prorated after 60 days WHETHER I USE IT OR NOT. I then called Honda Care (for the extended warranty) and they basically told me the same thing. Went back today and complained to the manager (does he really NOT know these things are happening???) and confronted David who told me that: 1. re. the bank fee, someone told him that. Asked who- silence. He cannot confront me because I told him I spoke with American Honda Finance. 2. re. the full refund even-to-the-last-day-provided-you-did not use-it extended warranty, he denied saying that it was full refund if we did not use the warranty (at any time so long as thw warranty has not expired). He said that he told me it was prorated whether I use it or not. I told him that me and my wife are not deaf and wished I had taped the conversation. That he said I can get a FULL refund even to the last month of my warranty provided that I did not use it. Any one can tell me how Honda Care company can make money this way if it has to refund everything it sells (provided it is not used?) I said I wanted my extended warranty refunded in FULL. He said that he has to talk with the owner and to come back (drive 15 miles to his place again???) and left me. Then manager came over and I told him everything and said that perhaps I can speak to the customers currently in the shop about my bad experience. The refund paper appeared. I urge all of you to choose your dealer wisely and do not succumb to the high pressure sales pitch done in the finance office. There is a reason why they do it behind close doors. They say it is for OUR (the customer's privacy) I think it is for their benefit.

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jakubgorecki

12 de jun. de 2006

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Bought certified 2005 Accord, and the car was pulling to left. Brought for service and wheel allignment was to be done. Picked the car same afternoon and noticed the invoice I received showed added 3 miles to my car. The odometer, however, did not show the added mileage. Car was still pulling to left and they added pressure to tires - 40psi !!! in tires. When called they did not take me seriously and told me to bring the car back "if you really want". Bottom line: they cheat and I would never buy a car from them. Regards,J. Gorecki

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asia83

15 de may. de 2006

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White Plains Honda Preowned VehiclesThis dealership was so dingy,and the salesman was not knowledgeable of the vehicles that are there. It seems like it was taught how to sale cars from a dog. I checked the carfax report for the vehicle that I was interested in, and found that the info he had given me about the car was not true. Then when he was confronted eh said that he didn't quote himself on what he said. That right there just turned me off. So please if anyone is in search of a preowned honda don't go to Bank St, White Plains, NY.Vexed Customer

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e46shift

8 de dic. de 2003

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they always pushing to do a brake job even though the brake indicators are not squealing as it says in the manual. they went as far to put the car in the lift when all i wanted was an oil change. last honda dealership said the brakes will last only a couple hundred miles but that was 20,000 miles ago. i believe the pad will still last and that they pressure to have the pads replaced prematurely. not nice

Además, White Plains Honda of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de White Plains Honda. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. White Plains Honda es definitivamente el mejor lugar para comprar autos usados ​​en línea.