eobrien52

3 de nov. de 2016

Wilkins have awesome people who working for them in a positive way. Phil is a great person to work with. Ken Wagner is beyond kind and wonderful. Thank you!!! Eileen O'Brien

duffiegirl

30 de oct. de 2016

so grateful we picked this dealership when purchasing our first Hyundai we have owned 5 since then Andy is our salesman he is courteous fair honest and I know he does his best for his customers

Bestpurchaseever

25 de oct. de 2016

Mike Meyer gave friendly courteous service. Everything was throughly explained to us. All questions answered to our satisfaction. Would certainly purchase from him in the future, and will recommend him to others. A very positive car buying experience.The staff in general was excellent.

Chocolate

22 de oct. de 2016

I had Mike Myer as my salesperson. He was very knowledgeable about the car I purchased and the one I considered. There was no pressure to buy. I test drove a couple of cars and made my decision. He was patient and answered all of my questions. I would definitely consider returning to buy another car from Wilkens Hynundai when the time comes! Thank you Wilkins Hyundai!

LighthouseLyn

21 de oct. de 2016

We had Andy Moujouros . He was great, no pressure, answered all of our questions, made sure we understood everything. He made the whole experience of buying a car a pleasant one. I would definitely go back and buy a car from Andy. Wish all car sales people could be like him.

rschel

21 de oct. de 2016

I just leased my 4th car from Wilkins...that should tell you how I feel about their service and integrity...how many times to you go to a bad restaurant...only once...I feel that same way about car dealerships...Wilkins keeps me coming back.

MP

17 de oct. de 2016

We arrived at Wilkins front door and were greeted by sales person, Mike Myers. He connected with us 100% and from the start he answered all questions thoroughly. He is very friendly, helpful and knowledgable. The vehicle was just what we were looking for and possibly more. We would recommend Mike Myers and the Wilkins team to you as our experience with them was very pleasant. They made us feel at home from the start with many courtesies.

petrinegolf

13 de oct. de 2016

My whole new car experience was terrific. I will recommend Phil and Wilkins to everyone. Service department put on mud guards and they did a wonderful job. Cory (Cody) was terrific also.

delidoll74

7 de oct. de 2016

I went in for a test drive after test driving at a different dealer the night before. A man named Jim took me for a test drive and we talked about what I wanted and all my different options. I told him what I wanted to spend and he got me a deal in the range I was looking for comparable to the prices I had printed up from the internet. It included more extras on the car than I thought I could afford. I was very pleased with the car and the dealership. Thank you, Jim, and thank you Wilkins Hyundai for the ease of purchase and I'm looking forward to the ease of ownership with my new Hyundai Elantra!

pgary

28 de sep. de 2016

I have never had such a pleasant experience while buying a car in my life. Mike Myer is the absolute best. The whole process was stress free, fast and enjoyable. Before I knew it I was driving away in my new car which is the exact make, model and color I wanted. I couldn't be happier. I will definitely recommend friends and family go ask for Mike.

jiovinelli25

20 de sep. de 2016

as I said on previous page. they did a great job. will recommend future customers to their dealership. every one their was very helpful. thank you jim iovinelli

r_scarcelli

20 de sep. de 2016

I had a great experience at Wilkins Hyundai. Came in with a few options in mind. Murad drove me through the decision making process with effectiveness. In particular, I appreciated his patience and professionalism in answering all my questions and his talking frankly. It made my decision easy to make. I am very happy with my new vehicle and would definitely deal again with Murad and buy again from Wilkins Hyundai.

Mike Minardi

16 de sep. de 2016

If you are looking for good old fashioned customer service.if you are interested in buying or leasing a car and dont want to be pressured.If you like to take your time and shop aroundIf you really want to do business with people you likeif you have been looking for that kind of car dealer...then I encourage you to visit Wilkins in Elmhurst,IL.Wilkins was the fourth Hyundai dealer I visited as I began my search for a new Genesis G80. I came across a website called dealerrater.com and started reading the Wilkins reviews. They were all excellent so I had to find out for myself. I visited Wilkins and met Phil Hobson. To borrow a quote from Jerry McGuire, Phil had me at hello well not quite. We just sat and chatted a bit. I told him what I was looking for and we just had a conversation and then I left. I liked Phil and his low key, no pressure approach and I especially liked the fact he has worked for Wilkins for 25 years.I already knew that I wanted a Genesis and now I knew I wanted to buy it from Phil. The G80s are just started to arrive at dealerships and Wilkins did not have the color combination that I wanted, but within a week, Wilkins found one at another dealer, brought it in yesterday and I drove it home last night.I decided to lease the vehicle so the last step was signing the lease agreement with Tom Ballum. Guess what, Tom has been at Wilkins for 33 years. The paperwork took minutes, not hours, and Phil had already emailed me the numbers before coming in and there were no surprises with Tom. The lease agreement was right to the penny of what was in Phils email. And again, no pressure to buy this add on or that add on.One final thought. On a hunch, I drove the Genesis about a month ago. After many years of driving German cars, the Genesis just blew me away in so many ways. And when you look at the price point and what you actually get, it is an amazing value.

grandvlgrl

13 de sep. de 2016

It was the best car buying experience ever. Mr. DiNella was professional, and understanding of our needs. All schedules were exceeded and the car is great.

slicendice

10 de sep. de 2016

We just bought a 2017 Elantra and are very pleased with the entire experience. Andy is terrific, with no car salesman wheeling-and-dealing. Love our new car!

moujouros

10 de sep. de 2016

See Andy for all your Hyundai needs. He is very patient and accommodating. Simply the best!!! Joe ( the used car manager ) was VERY fair with my trade allowance. Another gem of a guy!!

iwonapetala

10 de sep. de 2016

I am satisfied and will recommend this dealer to my friends, very professional and kind people The rate I received to pay every month is acceptable nevertheless my score is not exellent

my66coupe

9 de sep. de 2016

I just traded-in my car and purschased a new Hyundai from Joe Lipira who was absolutely great to work with. Joe made the buying experience painless and straight forward, what buying a car should feel like. Tom Ballun was also excellent to work with and made the paperwork process simple and I truly felt they both had my best interest at heart. I'll continue to only buy my cars through them as well as all service on both of our Hyundai's.

mcpayton72

8 de sep. de 2016

Usually, buying a car is a miserable, stressful experience. Hyundai in Elmhurst made it enjoyable and honest, earning future purchases from this family! Thanks Hyundai!

boberskj

8 de sep. de 2016

Great experience :) Think I am going to love having a new car every 3 years....just have to watch that mileage !! Phil Hobson was a great person to work with and I didn't feel any pressure from him, which I loved .

alramahe

7 de sep. de 2016

I like this dealership because I give them my offer to buy the car the seals man went to his manager in less then five minutes he came back and told me that the manager agree to my offer that what I call no haggle

jensen2200

6 de sep. de 2016

My wife and I had a great experience working with Wilkins Hyundai. It was our first new car purchase together and Wilkins provided us with hassle free experience and competitive price for a new Tucson. Would highly recommend this dealership for customers looking for Hyundai's or Mazda's in the area.

cparamo

25 de ago. de 2016

My experience was fantastic...from my sales rep down to the porters everyone was awesome!!! I will definitely be recommending family/friends & I myself will be back!!!

jjpatano5153

16 de ago. de 2016

Salesman was knowledable of the vehicle and all of it's features. Demonstrated the options on our car and answered all our questions. Offered the test drive however we had already done a test drive at another dealership.

lmhedger

15 de ago. de 2016

I was overall happy with my purchase of my new car. The service from Vito was excellent. With the construction going the cars were easily available to look at

radakst

10 de ago. de 2016

Jim minogue and his manager Rich were nice, honest, knowledgeable guys. We checked another dealership as well but came back to them because they seemed more honest and knowledgeable than the people at the other dealership. We also liked that they weren't overly pushy.

marissa.hohner

9 de ago. de 2016

The staff was friendly. Vito was personable and very helpful. I did not feel pressured, and felt confident in the decision that I ultimately made.

marktaylor3

9 de ago. de 2016

Great car buying experiance. This was the best car buying experience I have had in over 30 years. wonderful staff, great price. I highly recommend Wilkins Hyundai Mazda.

raoul_jasser

9 de ago. de 2016

THAT IS THE WAY I LIKE TO SHOP WHEN I GET WHAT I WANTED WITHOUT ANY PRESSURE AND GET ALL THE HELP I NEED FROM THE SALE PERSON AND MANAGER AND THE FINANCE PERSON , I DID NOT ASK FOR A DRIVE TEST BECAUSE I DID THAT WITH ANOTHER DEALER THAT DID NOT GIVE ME A FAIR PRICE FOR MY TRADE IN , SO THAT'S WHY I WENT TO ( WILKINS HYUNDAI ) AND WAS HAPPY TO DEAL WITH THEM .

jjbalco

6 de ago. de 2016

I made two visits before buying my car and was happy with my purchase. I got a follow up call from my sales person and was happy to talk to him because I did have a some questions and he was a big help

mscall

6 de ago. de 2016

Completed deal via emails and phone calls with Joe Lyons. Completed purchase at dealership with Jeff. Entire process was quick and direct with no waiting.

murph1742

4 de ago. de 2016

Excellent customer service. I don't like to car shop, but Andy made it fast, easy and tolerable. He delivered the exact vehicle I wanted, and the deal was smooth and fast. I left with a better perception of salesman.

oceguedacarlos1

19 de jul. de 2016

The sanata was a car I always wanted and Andy made it happen in matter of hours. It was straight foward just the way I like it.

robbiead94

18 de jul. de 2016

I had a pretty great experience at this dealership with Andy. He was very nice (everyone there is), and I ended up buying a car I was really excited about, and am still really REALLY excited about. I love it, and the price was great. Andy got in the car with me and helped set up the bluetooth and showed me how everything worked. I'm a pretty happy camper.

elmhurst

14 de jul. de 2016

I just recently purchased my first car from Wilkins Mazda, and had Mike Myers as my sales associate. He was very helpful when trying to decide on the right car for me. After we narrowed it down to one make and model, he showed me a few different options varying in price, mileage, and color. We were able to select the best fit for me. The closing process of the deal went very smooth, and it was an enjoyable experience. Thanks Mike!

gteszlewicz

13 de jul. de 2016

It was great I'm very happy with my santa fe we taken it on road trips and it was awesome i would recommend the dealership and the santa fe mine is loaded with everything i want ultimate limited awd with the tech package awesome

MarioTerran

7 de jul. de 2016

I would not give a review for anything unless they really impressed me .This dealership has done so time and time again , from sales to service . great management and sales people. i love my car and have been buying Hyundai cars as well as some of my family and friends for a long time .

julietenuto

30 de jun. de 2016

Buying a car here was a great experience. There was no pressure and everything was done to my satisfaction. I would certainly recommend this dealer to friends and family looking to purchase cars in the future.

russe789

28 de jun. de 2016

I called the dealership and Murad answer the phone I ask if you could match a certain price he did right away. We drove over there and in about two hours we were out and everything was done.

drfahad83

22 de jun. de 2016

I am satisfied with my purchase, salesman and finance manager made buying process really good. I think I got a good deal. Whole process was pretty much easier. Thank you

gkruse7669

21 de jun. de 2016

It was a pleasure working with Andy, he was friendly and extremely helpful. He let me take the car over to show my husband after my test drive and was very trusting of me.

greenapplemartin

19 de jun. de 2016

Vito was great to work with throughout the entire sales process and afterwards he spent the time helping me set up and understand all the technology in my new Tucson. It was a pleasure to work with him.

tknm2000

17 de jun. de 2016

We just bought our car for our daughter and Mike Myers was very patient with us since we could not decide on the purchase , he let us test drive 3 cars before finding us the right one. Thank you so muchfor helping us find the perfect "white" car for our daughter, she is very happy with the car.

klm15426

16 de jun. de 2016

A wonderful experience with them ... Easy to get along with. Showed support in making my choice easier on something difficult. Even afterwards calling to see if everything is okay or asking if I had any new questions.

beeceee

14 de jun. de 2016

Not looking forward to the buying of a new car, I was pleasantly surprised at the treatment I received at Wilkins Hyundai, it was actually enjoyable. My salesman Murad Alramahi made me feel very comfortable and we worked out a great deal on my new Elantra.

rrogers75

11 de jun. de 2016

Good experience with Murad. Quick, simple and painless! Connected with him over the internet, negotiated the price and car was waiting when we arrived the dealership.

Kwickone1117

9 de jun. de 2016

I didn't want to trade my old car in but it was time. We made a trip to Wilkins and worked with Mike Myer. I went from being rather wistful at getting rid of a car I loved to being the proud owner of a new car that I love more and more each day!! Mike did not put any pressure on me and allowed me to walk the lot to find the Sonata that most fit my needs.

ssamuels

7 de jun. de 2016

Service department really helps sell this dealership. At times, however, they push repairs that one can do themselves, if they are savvy enough. But.... they are friendly and always produce the repair on time.

arch-hs2016

3 de jun. de 2016

Mike Myers was great to work in selecting a new 2016 Hyundai Sonata to purchase. Second time I worked with Mike and find him professional, knowledge and was able to provide a good price. We're first time Hyundai driver and are impressed with the good value for an excellent car. If you're looking for friendly service and a smooth car buying experience, Mike and Wilkins is the place for you.

Kwickone1117

2 de jun. de 2016

Once in a blue moon I buy a car. I bought a 2016 Sonata from Mike Myer last week. Mike patiently took me on two test drives while I decided between a car or a SUV. There was no pressure while I walked the lot and chose my car. I had my doubts about buying a new car. My last 2 cars were Saturns so it had been a while since I had to haggle. The process was smooth and I LOVE my new car! I would absolutely recommend Wilkins and Mike!

bazlmz

2 de jun. de 2016

Very professional, no pressure, great price. I had met with Phil Hobson previously when looking for a new car for my wife. He was excellent to deal with and the fact that we bought another car was not the fault of Phil, the dealership or Hyundai. My wife had owned two previous cars of a different manufacturer and wound up buying a third. When I decided to buy a Hyundai, I went right to Phil and he was as nice as he could be. We quickly arrived at a price and I left with a car two days later. If you're looking for a great buying experience - Phil at Wilkens is your man.

barb5

2 de jun. de 2016

I am very happy so far with my Hyundai Accent. I hope I get the good service from the service department like I always did in the past.

Nmc725

1 de jun. de 2016

Mike was a great help when it came to purchasing my used Infiniti G37x coupe. He was very knowledgable and friendly, as well as extremely helpful and patient with the entire process. Thank you so much to everyone at Wilkins! Great dealership with an outstanding staff.

cetborac

27 de may. de 2016

The staff at Wilkins is very professional, friendly and helpful. The service staff is very professional and helpful as well. I would definitely consider buying another product from Wilkins and will recommend the dealership to my family and friends.

irishfann50

25 de may. de 2016

Experience excellent service from my Salesman and would recommend him and this dealership. At this point I am happy with my 2016 Elantra. I have many compliments on the style and color I selected.

cassondra.burdi

24 de may. de 2016

Great service great people very pleased. would definitely recommend this dealership to my family and friends. Vito and Glen were especially helpful during the purchase of my vehicle.

Anne

21 de may. de 2016

We bought a pre-owned Toyota Sequoia from Mike Myers (great name!), and also worked with Rich, the sales manager. Usually, when we walk into a car lot, we feel like prey wandering into a lion's den. Not here though! We felt comfortable and were treated respectfully and fairly. The Sequoia was one of the best available at the time and at one of the best prices. There were a couple of issues, as to be expected with a 2005, but Mike and Rich corrected the couple things we requested and even a couple of things we didn't. 5-star service!

hechdavi

20 de may. de 2016

Second car purchased from Jim Minogue He makes it simple very professional always helpfull Great service before and after the sale John in service always happy to help

m_kennedy223

18 de may. de 2016

Everything went very well. I would definitely recommend this dealership to friends and family. Vito was very professional and helpful throughout the entire process. We are very pleased with our Hyundai Tucson. We will definitely be purchasing any future vehicles from this dealership. Thank you!

bgradylaw

12 de may. de 2016

We were very pleased with the Staff and their professionalism. We looked at both used and new vehicles and the costs and benefits were explained to us in detail and we ended up leasing a new Sonata. The cost first amount quoted me actually went down when I was finishing up all the paperwork. Phil, Rich, Tom and the rest of the staff were great to work with. It is a nice feeling to know you are not being taken advantage of and are comfortable with the staff and the car buying experience. My wife and I had a few bad experiences at other car dealers which left a bad taste in our mouth, which was remedied after our experience at Wilkins.

franniecakes79

10 de may. de 2016

Elmhurst Hyundai service department treats their customers with respect and professionalism. Great job to the service team. First time since 2010 working with sales team. Awesome salesman. Listened to my needs and made sure I got the car I've been looking for when I bought my first Hyundai back in 2010.

eilianagiselle13

9 de may. de 2016

Working with Jim was a great overall experience. He was very professional and met my needs. He really wanted to get us the best deal possible. We felt right at home and made the time there comfortable. Thanks Jim!

AngeliqueE

7 de may. de 2016

I had had a terrible accident and was really dealing with some frustrating issues. When the insurance check finally cleared I really did my research to make sure I was getting the right car for me and my family. I went to at least 5 different dealerships and looked around/test drove many cars. At every single place I experienced the whole, "What will it take us to get you in this car" salesman scheme and I felt major pressure. The last dealership I dealt with was Wilkins Hyundai. I had the pleasure of working with Andy Moujouros. From the beginning I could see he was genuine and honest. He didn't give me any Bologna or try up selling me. He only wanted me to be happy with my large purchase. He was patient and very kind and went above and beyond. This being my 5th car, I had never had such an incredible experience. If I ever do need another car, or if any friends or family do, I will 100% send them to Andy at Wilkins Hynudai. Very very VERY pleased girl here! THANK YOU ANDY!

gleski

5 de may. de 2016

The dealership was a pleasure to work with, Phil was not pushy at all. Confusing what models had CarPlay and Android Auto but that was not the dealerships fault, that is Hyundai.

golferchip

5 de may. de 2016

Excellent place. Solid dealership. People are friendly, They answer your questions and are eager to help. They are patient with questions when setting up service. We have become a loyal customer.

sgorman1

4 de may. de 2016

Very happy with my experience at Wilkins Hyundai. This is the 4th vehicle I've leased and I plan to keep going back. I let the salesman Vito Di Nella know what i'm looking for and how much i want to spend per month and he gave me options to get me where i needed to be.

Denny

2 de may. de 2016

After a call to Vito, sales representative, we met and he listened well to our auto needs. He brought around the car we specifically had in mind, test drove, and settled quickly on a trade-in value for our old car. We were on our way in the new car in two hours, the fastest purchase experience we can remember.

lifelong9

30 de abr. de 2016

We were very pleased to have Mr. Vito DiNella help us with the selection of the car. He was always respectful when talking to us over the phone and when we spoke to him at the dealership. We are still glad we met him.

pjlone

23 de abr. de 2016

Murad and Rich were great. They bent over backwards to make sure I was satisfied and happy. I will definitely send my friends and family to them. They never pressured me. They just explained everything and answered all my questions.

stewart237

21 de abr. de 2016

My wife and I found it a pleasure dealing with Vito on the purchase of our new Hyundai. His knowledge of the vehicle and his understanding of our needs was crucial in making our decision. This is the second car we have bought from Vito. We would recommend Vito to friends and family.

codyecklund

20 de abr. de 2016

Had a great experience at Wilkins Hyundai buying my new Tucson. All sales manager and sales staff was very helpful and great to work with.

Christy Wiora

17 de abr. de 2016

went in to look for a new car. left with a new 2016 tuscon that i am thrilled with! can't say enough good things about wilkins...free car washes for as long as i own the vehicle and competitive oil change prices with loyalty perks. sign me up!! thanks, mike, for helping my husband and me find the perfect car to grow into! will definitely recommend to anyone looking for a hyundai!!

gcavazos28

14 de abr. de 2016

Second car purchase. Change to lease. Came back to deal with Vito again. Switched from car to SUV. Vito called next day and a week later to ask if I had any questions or needed any help.

pbarnes1972

12 de abr. de 2016

Very satisfied with my purchase experience at Wilkins Hyundai. I would recommend them to friends and family. Very friendly and easy going. I would purchase there again.

laurenreichl

8 de abr. de 2016

The staff at Wilkins Hyundai worked with me to make sure I got the deal that was most aligned with what I was looking for.

pgordon8591

8 de abr. de 2016

Very informative and helped me get a car in 2 short hours. Explained in detail how to use my Bluetooth and connect with my cellphone. He also showed me the space I had in my trunk and popped the hood to let me know where the oil and washer fluid and Washer fluid went. Personable and friendly.

frankstachyra

8 de abr. de 2016

I don't like reviews in general, but I was so impressed with Murad and the dealership that I had to do it. Fair price and actually they did get me the car that I wanted.

mrup13

7 de abr. de 2016

Outstanding customer service! Sales person very friendly, really listen to what I wanted. You're not rushed when you're repeatedly looking at cars to make a decision, sales man was very patient. I really love the follow up calls and assistance with understand car features. Thank you!

regula.richard

5 de abr. de 2016

I requested information on a new car. I received the information needed and arranged for a test drive. Upon agreement to purchase the vehcile I was given the paperwork to address the loan. I was then scheduled for another appointment to finalize the financing. This was all done professionally and coordinated with my time constraints.

jobessteve

1 de abr. de 2016

Everything went smooth and the price was great. Internet is definitely the way we be buying all of our cars in the future. The communication between the internet person and the salesman at the dealership was spot on. The financing through the dealership was an excellent rate.

ups guy

31 de mar. de 2016

I am on my third Hyundai, and all where purchased at Wilkins. One of the main reasons I keep going back to Wilkins is their service department. I usually go there after I get off work without an appointment. They usually get me in right away, and get it done in a timely manner. If the repairs or service require more time, they set me up with a loaner car. John has always been my go to guy. He goes above and beyond the call of duty. I will be going in soon for my 3,000 mile oil change.

morgansydney

18 de mar. de 2016

"Worth the drive. This team will appreciate your business. Jeff and Kelly are easy to work with, and they are respectful of your time as you go through the car buying process.....not a lot of needless ""back and forth""."

Jeannie C

17 de mar. de 2016

Just purchased my first Hyundai from Wilkens and I would definitely recommend this Dealer. Their sales person Jim Minogue greeted us quickly but did not hover. When we were ready for the test drive he had 2 vehicles ready for us and he wasn't pushy at all on either one. There was no pressure to get a vehicle with features we didn't need and they have a decent selection even though they are getting ready to expand. I was leaning towards either a Tucson or a Mazda CX5. We left with the Tucson and I am very happy with it. Jim went over the features and helped us adjust the settings before we left. We financed so we worked with Glenn and he was a pleasure to work with. I hate that part of the process so that's a real compliment. We purchased the Extended Warranty, which we have not done in the past but adjustments were made and it was well worth the extra peace of mind. I believe we received a very fair deal on the vehicle and we are happy with our purchase. Every staff member we saw seemed very friendly and knowledgeable. Will definitely be choosing Wilkens if Service is ever needed even though it's a little geographically inconvenient for us because they seem to have high standards and a want to make sure their customers are happy.

brittani818

16 de mar. de 2016

Excellent customer service, not too much time spent in the delearship, courteous and patient. Thank you for making sure I got exactly what I wanted. The twins love the new truck :)

rakkasan78

16 de mar. de 2016

The staff at Wilkins Hyundai is amazing. In a month's time, my family purchased and leased a car. The entire team at the dealership took care of us, got us great deals, and made sure we were happy walking out the door. Definitly will return for service and the next time we need a new car.

bleganski96

14 de mar. de 2016

Working with Wilkins was a great experience. Everyone treated us professionally and went above and beyond to meet our expectations. Very happy with the overall experience.

kay.c

11 de mar. de 2016

I went to the dealer because of a routine oil change and wanted to look at newer models. I was interested in two features my 2011 Sonata did not have...back up camera and navigation and because I made the final payment on the 2011 car. I like the Sonata's transmission and handling so knew I would be looking at another Sonata. I anticipated getting a 2015 but with the rebates and 0% financing the 2016 was affordable. I am very happy with this car and the whole buying experience.

bill8

11 de mar. de 2016

The whole purchasing experience was excellent. Knowledgeable staff, easy negotiation. Great selection of vehicles to choose from. Best car buying experience I have ever had. Would highly recommend.

jwhall1

11 de mar. de 2016

Smooth and seamless purchase. Told them what I wanted, what my price range was and they delivered. I will recommend the dealership to my friends. Thanks

senslen

11 de mar. de 2016

My recent purchase at Wilkins was the best car buying experience I've ever had and Andy was great to work with! He was highly knowledgeable on all the models I looked at and answered all my questions quickly. No pressure car buying experience!

kristafoley42

11 de mar. de 2016

Mr. Hobson was an excellent salesman. He sat down and explained everything to us. He even helped us get a discount because I was a recent college grad. He took care of the scratches on my car and worked with my schedule to figure out a day/week that would work best and supplied me with a loaner car so that I was not inconvenienced.

Kim

26 de feb. de 2016

Mike was wonderful with helping me find my first Hyundai. He was friendly, informative and responded to all questions in a timely matter. I would definitely recommend this dealership!

Bigmike2345

15 de feb. de 2016

I must give a great thank you to Mike Meyers, and the Manager Ken, they both made my first car buying experience nice and wonderful, worked with me on everything from finding me a great car and getting me the car that was best for me btw which was a 2015 Hyundai. They are top notch in my opinion and i am glad to say i am happy to b part of the Wilkins Hyundai

MICKIE0

15 de feb. de 2016

My husband and I had a great experience at Wilkins Hyundai in Elmhurst...Our salesman Jeff Matzkin made our purchase a pleasant experience...Thanks for everything. We love our New Hyundai Sonata

Cryndak

13 de feb. de 2016

My salesman Jeff Matzkin was a pleasure to do Buisness with. I came from McGrath Hyundai with a very bad experience from their sales staff. Jeff was the complete opposite of what a stereotypical "car salesman" is portrayed as. I wish all my sales experiences where as straightforward, honest, genuine and sincere as my experience was at Wilkins. I say all of this with the experience I have of working in sales in the the past, because of this I feel that I generally have much higher expectations than your average joe. During the past I felt like just another sale but with Jeff I feel like he genuinely cares. I apologize for ranting but this experience really left a good impression on me.

Bev

7 de feb. de 2016

Mike was friendly, honest and patient. We did a lot of talking by phone and he got back to me in a very timely fashion to answer all questions.

SEBOMIKE

4 de feb. de 2016

Great sales staff and management !! Bought all my cars from this dealership I will continued on do so in the future.vito and rich are great guys that you can trust .

TRESH8555

2 de feb. de 2016

Murad was an excellent salesman, he let me drive so many cars before I made up my mind. The whole dealership is honest and straightforward no games. I love my Elantra very much. Thanks Wilkins for the best experience ever, and please go see Murad if you looking for a car. Rose

JENSICILIANO7

26 de ene. de 2016

This dealership gave the the best price off the bat via true car right away. No haggling and very professional! I would recommend this dealership to anyone.

FPERRI2755

19 de ene. de 2016

Very good dealership and great employees. Vito is a very good salesman and brought up cars for me to look at until he brought up the car that really like.

SAMRONFAM

18 de ene. de 2016

The sales consultant, Mark Taylor, was very attentive and made the process of purchasing a car at Wilkins Hyundai a comfortable experience. Mark asked questions to determine our needs and presented several alternatives. My wife and I valued his honesty.

Larry Stiegler

3 de ene. de 2016

I went to Wilkins Hyundai to purchase a 2016 Santa Fe sport I met Vito he was a great guy very knowledgeable and helpful with all my questions he gave me a more than fair price for the vehicle I wanted I know this because I always do my research on pricing I new what I wanted and Vito made that happen it was my best car buying experience

MURALI.BITS2003

25 de dic. de 2015

It has been a fantastic and entiching experience visiting wilkins hyundai and Mark taylor the sales representative was very much helpful in explaining me each and everything that i asked

Jim50

24 de dic. de 2015

Found car online and was impressed to find no games, price was true and I drove home happy. I was happy to say took one visit and less that one hour to drive my new car home.

CPOLIFKA1

23 de dic. de 2015

Jim made the whole process very enjoyable. As a first time car buyer he walked me through everything with ease and was very friendly and professional

JPRUMSEY15

21 de dic. de 2015

Great service by Vito and everyone behind the scenes, Sales Manager worked with me on my trade in. Your IT/sales handled all my questions,concerns and had the car we discussed waiting for me, can't remember her name

MGOLD671

16 de dic. de 2015

Vito was quick to approach and provided me with both SUV models so I could assess, overall process was quick and efficient and I felt I received a fair deal. Wish I had access to a few trim pieces / fog lamps to improve the appearance of vehicle (at a reasonable price). Dark Aluminum wheels with black paint leaves a need for accent pieces to make the vehicle have slicker curb appeal..

JIM.BOUDRO

14 de dic. de 2015

I knew I wanted a Sonata and Vito had several to choose from. We selected the newest one in the color I wanted and test drove it right away. Once we got back we discussed trading in my old vehicle. After a wait he came back with their offer which was fair. Upon closer inspection of the car I noticed that the pin striping they apply was chipped and I stated that I will not purchase the cur unless it is fixed. It was agreed upon and we proceeded to financing. The finance guy was kind and straightforward about the extended warranty offers.

LADIETAURUS

8 de dic. de 2015

Thanks Glenn, Andy & Vito. They listened to and met my needs! I recommend Wilkins Hyundai for anyone looking for a Hyundai. My ekantra limited rides so smooth!

Tribogy

2 de dic. de 2015

I just wanted to express my positive experience at Wilkins Hyundai. Maria Vesey was terrific! She was personable, professional and worked with us to get the car we desired at the price we desired. I will absolutely recommend Maria to all my friends who are looking for a car.

BQPASTA

2 de dic. de 2015

Finally I don't have to fight tooth and nail for a reasonable deal on a car!! I got the car I wanted without having to battle the price with the sales manager, and when I left I actually got a follow up call a couple days later to make sure all was well.

FDAVISNIU

1 de dic. de 2015

Jeff Matzkin was the BEST! His demeanor was the reason I decided to purchase my first new car! I really had a great experience all around at Wilkins! Very friendly people work there!

JRILEY108

30 de nov. de 2015

My experience was extremely smooth and pleasant. I felt comfortable the whole time, I was not pushed or coerced into anything I didn't want. I will be back and I will recommend my friends and family.

NSHIMON

24 de nov. de 2015

I HAVE PURCHASED ALOT OF CARS AND THE SERVICE AT WILKINS IS EXCEPTIONAL!! I WOULD NOT PURCHASE A NEW CAR FROM ANYWHERE BUT WILKINS HYUNDAI.

NELSON SHIMON

18 de nov. de 2015

FROM THE OWNER TOM WILKINS TO THE SALESMAN JIM MINOGUE GREAT EXPERIENCE AND SUCH A BREATH OF FRESH AIR TO DEAL WITH. CHRIS IN SERVICE EXCEPTIONAL JOB. I CAN DROP IN THERE ANYTIME FOR SERVICE AND HE ALWAYS PROVIDES A CAR FOR ME. I ALMOST FORGET WHEN I PICK IT UP ITS SITTING INSIDE ALL CLEANED UP AND READY TO GO.I THINK THIS IS MY 5TH CAR FROM THERE AND THE REASON I KEEP GOING BACK IS BECAUSE OF THE EASE OF DOING BUSINESS.IF YOU WANT A GREAT EXPERIENCE SEE JIM MINOGUE AND HE WILL MAKE IT SIMPLE FOR YOU TO PURCHASE A CAR.

FUCCI02

16 de nov. de 2015

As stated in my Hyundai survey, I am a Hyundai customer for life as I just upgraded from my 2013 Elantra Limited to a 2016 and am so happy with my car! Service and attention are awesome and never pressured into anything! Everyone there is a pleasure to do business with in every way!

BILLPLANT47

2 de nov. de 2015

I used TrueCar so I had prices from multiple dealers to compare. Maria was very friendly and wanted to provide me the best offer. There was some confusion over the spare tire option, but after some discussion, we worked that out since my other offers all included the spare tire. I felt I received a good offer and bought the car.

RDAVIS620

27 de oct. de 2015

I have used Wilkins for service, and now to buy my 2nd Hyundai. I have never had a bad experience. Hyundai is a great car, and Wilkins is good dealership, with a great service department. I would recommend them to anybody.

2GAMBLINGFOOLS

26 de oct. de 2015

Vito DiNella did a great job, this is the 2nd Sante Fe we bought from him!!! Also we love the Service Dept at Wilkins and the Service Mgr Chris is awesome!!! Free Loaners and Car Washes!! Will always do business at Wilkins and they have a great reputation in and around Elmhurst!!!

The-Cop

22 de oct. de 2015

This dealership does not having high pressure sales personnel. I want to thank Joe Lipira and Jeff Matzkin for their excellent service in me leasing a new 2015 Genesis. Joe Lipira did an excellent job in explaining to me the turn in process of my previous leased vehicle, and assisted Jeff Matzkin in what exactly I wanted to purchase. There was no pressure and a fair lease price was made on my new 2015 Genesis. When I took possession of my new Genesis Matzkin spent a good two hours explaining this new technological masterpiece of a vehicle. Mr. Wilkins I want to thank you for having an excellent dealership and two great employees like Joe and Jeff. I will be leasing another car from your dealership in the future. Thank you.

MAMAC331

21 de oct. de 2015

We have dealt with Phil Hobson on our last 3 purchases. A very nice guy and listens to what you say and what you want. He never pushes you or try's to sway you in any way. Very easy to talk to. Highly recommend him and this dealership.

HOSS1448

16 de oct. de 2015

Very friendly staff very helpful made my first car buying experience a really easy one. Jeff Matzkin was my sales person and was very knowledgeable about what he was selling, on top of that he went above and beyond my expectations when I had a problem with one of the cars fobs.

BKMAIL1

14 de oct. de 2015

When we went looking for another car we went Wilkins and asked for Vito after having a good experience the previous year buying a Tucson.

ERICUGAZ11

8 de oct. de 2015

Great people to deal with, it was nice and easy environment, I am really happy with the customer service, the lady internet lady, and the management.

Dcarriglio

30 de sep. de 2015

I knew going in which vehicle (2012 Kia Sportage) I wanted but once I test drove it, I absolutely fell in love. This car is an suv and has all of the bells and whistles such as, navigation, touch screen, backup camera, heated seats, leather seats, a remote starter, sunroof and moon roof! It was the whole package! I came to Wilkins, with no money down just a trade in and bad credit. So once I fell in love I was nervous I wouldn't get approved. Right away I met with a salesman named Mike Myers (yes that is name, how awesome?) and he was amazing. He asked me what my budget was, what would be the highest I would pay and what would be the lowest. Mike worked with me and got me to the exact number I wanted to be. After hearing I was approved with the payments I wanted I was so stoked to leave in my new car. Once I got home, I began to set up the Bluetooth, however, when I trled to set up the Bluetooth there was no way to Lync. At first I thought okay maybe I am not used to the technology and it's me, so then I googled the manual and it still didn't work then I figured maybe I need to watch a video on it. I spent one hour on YouTube and tried everything I could and still nothing. The very next day I brought the car back to Wilkins for Mike to try it, Mike and myself spent another 15 minutes trying to figure it out. Shortly after nothing worked he had his manager Ken get involved. Ken informed me to leave the car overnight he'll give me a rent a car and he will have it checked out. A day later Mike calls me and tells me it was an issue with the remote start. The person who owned the vechile before me put in a aftermarket remote starter and the way it was installed messed up the Bluetooth. Mike let me know that ken has to work with Kia and see if they can help them remove the remote starter. Ken let me use the rent the car in the meantime. At first, I was really sad it was the car I wanted and I got it then I had to give it right back and now it looses one of the main things I loved. Then It had been days and I grew frustrated but through the days Mike kept in touch with me each time he knew something he would call me. Throughout the few days waiting even times I called to speak with ken it was beyond comforting and always informative. After the days pass Mike and Ken finally hear word from Kia that Kia would not help them fix it and the only way they will is if Wilkins pays and right away Ken and Mike attacked the issue and resolved it. Mike calls me and tells that my car ready and even better I still have my remote start! I got my car back with all the bells and whistles and the remote starter! I can say overall, my experience was amazing the customer service is outstanding! Thank you both for going above and beyond to make sure everything was fixed. I appreciate your time and great service!

SUEPONZ

26 de sep. de 2015

Our salesman, Andy Moujouros, was very honest, direct and informative. We developed a sense of trust that we were given a fair price and that the dealership would stand behind their product. We never felt pressured from the first time we stepped into the dealership to the day we purchased our new car. We are thrilled with our new Santa Fe Sport.

MRAMOS922

25 de sep. de 2015

Thanks Phil for finding the car with the features I wanted at the price I was comfortable with. I love it and will recommend you to all my friends.

PDIMASO

22 de sep. de 2015

We knew going in which vehicle we were interested in. We went on a test ride. We came back at a later date after looking at some other manufacturers and returned to this dealership to make our purchase. Everything went smoothly and we are very satisfied over all. Mike was super nice and explained things about the vehicle very well to us.

CARLA2782

16 de sep. de 2015

Jeff was one of the best salesmen I've ever worked with at your dealership. He was extremely thorough and answered everything I asked for. I will recommend him to anyone looking to get a Hyundai.

SantaFeCopper

11 de sep. de 2015

I walked into the dealership having done my homework and was down to two vehicles (plus a third not yet available). Murad Alramahi showed me both vehicles, went on test drives with me, and answered my plethora of questions. I left thinking I'd made my decision, but went back a couple days later to solidify the deal. They didn't have the exact configuration that I wanted so we placed an order, but Sales Mgr, Ken Wagner, said they'd also look in the area for one. About a week later, Murad called to say they'd gotten my third choice in (just in case I wanted to still come check it out)...talk about wanting to make sure a customer got what she wanted! I went in, and ultimately decided to stick with my first choice, and wait ~12 wks for my ordered one or for a local one to pop up. But all the while, Murad and Ken kept in touch to let me know what they were finding, and lo and behold, they found my exact match just a few weeks later. My hubby and I went in that day to pick up my car. We were greeted & treated like family and Murad spent LOTS of time showing me every bell & whistle and helping get everything adjusted and set before I drove off the lot. Murad even gave me a couple follow-up calls just to see how I liked the car and if I had any questions. Again, the customer service was absolutely 1st rate at Wilkins!

USN980

6 de sep. de 2015

Always around to help great purchase experience great staff very friendly management team the short used car fellow always so happy just a nice man don't remember his name

MARBOB197

1 de sep. de 2015

My salesperson, Andy Moujouros, is a great guy to work with and he did everything possible to see that I received the best pricing for my new 2016 Elantra. I will definitely recommend Andy and Wilkins to anyone I know who might be interested in a new car. I am a happy customer!

MIMIC222.RA

22 de ago. de 2015

Great experience that I had going to this dealer. It was a nice environment and pleasant visit. My family was growing and this dealer was able to help me get a great car

COOKDU27

19 de ago. de 2015

Staff was very friendly nice to work with liked the selection of cars would have liked a offer to test drive more than one vehicle I recommend a friend to go to the same dealer

DeRail

18 de ago. de 2015

Service was OK after test driving one of there used vehicles was prepared to make an offer before I had done so the salesman commented that he thought the car was under priced. The asking price was 6,900 had researched the vehicle comparing prices with kelly's Blue Book, NADA,True Car and Endmunds, they varied in valuing the vehicle from 5,300 to 6,300 in perfect condition. The car was very clean with low miles but had a ding in the hood. At this point I made what I be leaved to be a fare offer of 5,800 based on an average of the four price guide values.Salesman said there was no wiggle room so I shook his hand thanked him for his time and left. I am all for making a fare profit but they are over priced. This car based on the four guides referenced above whole sales for 3,400 in minto condition. Ever experience I have had with trading in a vehicle the dealerships will never give you what these guides say. A few years back I had looked at a vehicle here with the same experience.

RPBERT0206

14 de ago. de 2015

I became a customer of Wilkins due to being driven away from McGrath City due to poor sales people. The first salesperson I spoke with didn't bother to provide me with any information as promised (important things like a lease quote!) and the second salesperson met my displeasure with the price being offered by suggesting a different vehicle.Ending an 6+ year relationship with McGrath was made far easier when I found out that Wilkins had the car I wanted and I emailed Jim Minogue through the online portal. A large amount of the preliminary work was done via email. As someone who works very long hours maximizing my time is very, very important to me. Jim's quick and accurate responsiveness through email allowed me to show up at Wilkins with him knowing exactly what I was looking for, and me to know what type of pricing they were offering.I did not experience any of the normal frustrations that I was accustomed to (and prepared for) in selecting a new vehicle. I can't stress enough how nice it was to deal with a lot of the process through email! And once I met Jim I found him to be very easy to talk to, a completely straight-forward, no hard-sell / pressure approach. He was knowledgeable, warm, and was eager to get me the vehicle that I wanted for a price that I was happy with.I am incredibly happy with this dealership. The previous dealership lost their relationship with me by their own choice, and Jim's professionalism won himself and Wilkins my business and my recommendation.

JIM0

8 de ago. de 2015

Wilkins Hyundai did exactly what they are supposed to do: Deliver a good car for a fair price while being nice during the entire visit. This is my first time using the dealership and was very happy.

GQTUX263

6 de ago. de 2015

We were able to test drive the car, and that sold us. Also the service department at Wilkins is excellent. Thanks Wilkins Hyundai for our beautiful ride.

NITESKYE

29 de jul. de 2015

These are the most professional salesman I have ever met.They are experienced and kind and really know their stuff.My salesman Jeff Matzkin made the difference for me .He impressed me so much that I brought my wife in and we both got new cars.

sov7211

29 de jul. de 2015

Great experience all the way around !! Great location,we love working with Vito..he listens to our needs and goes with it..We will be back !!

TOMMYGUN2

23 de jul. de 2015

From the time I walked in the door, I felt comfortable. Vito Denella greeted me right away. I wasn't sure if I was going to purchase another Sante Fe or not. Was also looking at the Tucson. I wanted to keep the same payment that I was already making. My son totalled one of our cars and we weren't sure if I was going to get a vehicle or he was. I just popped in Friday to see what they had to offer. Came back Saturday and brought my son to see if we could lease a car for him and how much they would give me for the trade in. I thought their trade-in offer was a little low but I did have some dings and a cracked windshield. I figured if they could come up with the same payment that I already was making the trade-in value didn't matter. I didn't think I was going to be able to the the Sante Fe Sports unlimited so was willing to get the Tucson instead. I also didn't like the color they had in stock. They found me the Marling Blue with everything I wanted on the following Monday and I came in that evening and bought it. I love it. This is my 3rd or 4th Sante Fe and 4th or 5th Hyundai that I have purchases over the last 16 years. Love your cars

sandbar83

15 de jul. de 2015

Andy made the whole process easy and quick. I ended with my dream car. He also helped me with my trade in. Has get follow through and makes sure that you know your car before you leave.

EDDIESAMUEL

14 de jul. de 2015

I had a great experience with Jim Minogue and Ken Wagner of Wilkins Hyundai. Dealing with them was straightforward and they handled the lease of the new santa fe as well as the purchase of my old mazda 3 professionally.

TORRES8181

13 de jul. de 2015

My experience at Wilkins Hyundai was very good. Vito helped me feel comfortable in getting the best deal possible when dealing with all the circumstances involved. Thank you for showing patience in helping me get into the "exact" car that I wanted.

traderbel

7 de jul. de 2015

I purchased a New 2015 Sonata from Wilkins Hyundai. The car had a strange whistling sound that Chris in Service and Ken in sales attacked and resolved. I can say my entire experience from the polite, knowledgeable and professional sales team when I bought to the follow ups making sure I am a happy customer to fixing my issue with genuine care and concern. I recommend this family owned Dealership to anyone that appreciates this kind of care and service.Tom

RWURICK

30 de jun. de 2015

Vito DiNella is friendly, knowledgeable and helpful. He answered all my questions regarding the Hyundai Santa Fe Sport and he offered a fair purchase price and trade-in price for my 2004 Lexus RX330. He also spent time to locate a vehicle with the interior color I preferred at a dealership in Wisconsin.

SANDRASOWA

30 de jun. de 2015

We've bought 3 from this location ,05, , 09,15 and one from another. Service has been great. Rental car use is recent. Overall, speed of deal and follow up closing was seamless. We didn't feel pressured and we're ready to puchase.

JOHNSON503504

30 de jun. de 2015

good experience didn't have to fight for price. No pressure to buy car wasn't rushed car was delivered for the price that was agreed on.

PATRICKTORPEY

28 de jun. de 2015

From the top on down Wilkins Hyundai sets the standard for what car buying should be, pressure free and informative. I bought a Sonata Hybrid and couldn't be happier. Do yourself a favor and buy your next vehicle here!

DIAKATOSPATRA

24 de jun. de 2015

Great customer service! Vehicle is very safe and I'm satisfied with my purchase. My sales person had wonderful customer service and very professional, I'm very happy with my automobile

CMOSHOW

15 de jun. de 2015

Wilkins Hyundai made buying a new car a very pleasant experience. Every step of the way from working with the salesperson, to the finance manager, and the dealership owner was a pleasant experience. I was and I continue to feel the support and care that the dealership has for me and my new car. Wilkins Hyundai is a class operation!

little Jimmy

14 de jun. de 2015

I like hyundai cars and I leased couple vehicles from this dealership, but when I decided to purchase this year new car same salesman treated me very differently. Treated me like stranger knowing that I'm a potential buyer. I will not recommended any one to visit this dealership. Also when I talk to the salesman about current lease car to return, told me that we have nothing to do with returns call Hyundai directly.Very selfish people... I will never go there ever.I bought my new car much cheaper with same options from Schaumburg dealership very nice and easy going people to deal with, I'm not trying to promote any one here just writing an honest review for others.

THERESAZHAO

9 de jun. de 2015

Friendly staff. Provided different options and recommendations on the vehicle and on lease or buy options. I will definitely going back when is time to purchase our next vehicle.

muskie1997

13 de may. de 2015

I have bought 3 cars from this dealership a Santa Fe--Sonata--and Elantra. All I can say is this SAVE your TIME and EFFORT and come here to WILKINS you will not be disappointed. If you want to use the internet talk to Kelly Kuckelman she's great. Go in and see Jim Minogue he's great and Rich Sughero the sales manager will make your deal work for you...KEEP UP THE GREAT WORK

Alex11655

15 de mar. de 2015

I have been searching for a quality car for a couple months now and got completely fed up with various salesmen and dealerships across the dupage county area. Working with Joe Lipira was quite the opposite experience. Patience, kindness, and a willingness to work with me are only a few characteristics to describe this wonderful man. My car is in mint condition and this is the best car I've ever purchased. If I ever need another car I will ONLY go to Wilkins Hundai and most definetly ask for Joe Lipira. I would strongly reccomend him and his team at Wilkins Hundai to anyone searching for a quality car at an impeccable price!

Guitarest

15 de mar. de 2015

I was looking for a new hyandai sonata and I was shopping around for about a week. Not only Did this dealership have much more inventory to choose from, but they were by far the easiest to deal with and negotiate with. They were significantly lower in price overall and they got meet approved for financing in about 15 minutes. One thing that was holding me up with buying the car from other dealers was how much I was getting for my car I was trading in. They gave me $1200 more than any other dealer, which was pretty significant considering my car was only worth about 2k. Every other dealers as trying to give me almost nothing for my car. The staff and management were absolutely stellar. They recommended a certified car instead of brand new which saved me a ton of money and was just as good of condition as new with only 4k miles. I highly recommend Wilkins Hyundai for your next purchase. I will definitely be buying from them again in the future.

Leslie

25 de feb. de 2015

I started out with another dealer and when all was said and done the price on their ad tripled after all the fees were calculated. I contacted Wilkins through an online ad and spoke with Sarah. She answered my questions and set up an appointment for me with Vito Dinella. I went in, drove several cars, gave Vito my criteria and he came back with a price I could work with. He did not pressure me or try to upsell me. He listened to me and I ended up with a Hyundai Elantra that I love. I will recommend Wilkins, Sarah, and Vito to anyone looking for a car or a lease.

Ken

16 de feb. de 2015

My recent purchase of a new Sonata is the third Hyundai I have bought at Wilkins. All three timesI have worked with Vito Di Nella. Vito is the reason I return as a repeat customer. He knows theproduct, answers every question, and is a pleasure to deal with. Vito is a 5 star professional!

LCHOY

22 de ene. de 2015

We walked into Wilkins last weekend wanting to drive a specific car. Murad was immediately friendly and helpful, and was not the least bit pushy. We enjoyed talking to him, as he is very personable and kind. He is definitely outside of my schema for a car salesman, and we were pleasantly surprised. We didn't expect to purchase a car that day, but drove exactly what we wanted off of the lot. I would recommend this dealership - and Murad specifically - to anyone wanting quick, friendly service.

peter

29 de dic. de 2014

i am sorry to see that others have had the same exact BAIT AND SWITCH scam tried on them. the salesman tried to sell us a car with a $1,000 add on to have the car certified. once i was home and comparing this car to another i noticed that on their site and on craigslist they had the car as a certified used car without the extra 1K in fees. After I called the salesman and asked him about it he mentioned that this was already discussed and that the ads that are still up days later, were wrong. After asking to speak with his manager I hear his handset hang up on me. I called back left a message for the manager and he called me back stating that he was grateful i brought the mistake to his attention and that he would be willing to honor the advertised deal. (as like he had a choice in the matter). He also ensured me that the advertising department would have to change that right away and sure enough days later it shows the same. As they were not willing to negotiate a penny off of the car, I originally walked out. The next day they were willing to take off $200 but made it sound that their children would go hungry for the month because of it. On a 20K vehicle this is a slap in the face. you expect to go to a dealer and negotiate money off of a car not get charged a grand more to "certify" an already certified car. buying a car can be very stressful and to top it off having to deal with such intentional crooks, it makes the car buying experience that much worse.BUYER BEWARE!!!Mr Wilkins, thank you for your response however please be advised that as requested, I will not be removing my review of your dealership as others need to be made aware of what they are walking into. Keep in mind that the $200 your sales person and manager were willing to take off was not the bigger issue. as insulting as that is to any car buyer out there, the bigger issue lies with the fact that as I write this response your vehicle is still advertised on your website and on craigslist as a certified used vehicle. (After the manager ensured me that it would be corrected on the ads.) In addition as great as buying a certified car may be, it does not state anywhere that the buyer will have to pay an additional $1,000 for that certification of an already certified car. Add insult to injury, The salesperson was not willing to honor that advertisement, he stated that this was already discussed and that was that. As this was set in stone, and simply made it OK for me to be taken advantage of. Now this was all prior to hanging up on me when I asked to be speak to his manager. When the manager returned my voicemail, he at the end stated that he would be willing to honor that deal, as i would assume that he legally has to. In closing, the issue again is the fact that the salesperson knew exactly what he was doing and decided to keep digging a bigger hole if you will. Instead of admitting his mistake or at the very least "pretend" he made a mistake and take the higher road, he felt it would be best to make me feel as I was the one that was wrong and that I should of assumed it was normal to pay more for (again) certifying an already certified car. Either way, we purchased a brand new car for literally five dollars more then your advertised price with the exact package at patrick hyuindai. Shortly they will get my well deserved praises on this site along with others, as by no means did I feel lied to or in any way feel like i was being taken advantage of.

Ozzy11

13 de sep. de 2014

I bought my first Hyundai here 10 yrs ago and had a great experience. I finally decided to get a new one and checked out a lot of websites and went to one other dealership. They had quoted me a really good price. The service was terrible and I left. Wilkins was more than thrilled that I was sticking with them and treated me VERY well. Andy was fantastic and helped me get a deal that was BETTER than the other dealer and I got exactly the car I wanted.Can't say enough about this dealership. They really go the extra mile.MaureenForest Park, IL

sruiz1532

27 de ago. de 2014

After visiting two other Hyundai stores and not receiving the customer service/deal we were looking for; I called the guys over at Wilkins! THE BEST MOVE EVER! I was immediately connected with salesman Jim Minogue who is truly a very knowledgeable and friendly individual! Together with Sales Manager Ken Wagner they gave my mom an incredible deal on a 2014 Hyundai Santa Fe Limited AWD! And Glenn Meier our Finance Manager gave us an awesome rate and extended warranty plan! The overall experience was too good to be true! The only complaints I have is that they're too nice and too fair! My mom was so HAPPY and overwhelmed with the whole experience! Thank you so much Jim, Ken, Glenn and Wilkins staff for such an awesome incredible over the top car buying experience! I will highly recommend your store to others and you have a loyal customer for life!

atanas.marinov.92

14 de ago. de 2014

DON'T SHOP THERE. People were rude and post cars that they don't have on the website. I scheduled and appointment and left my phone number.However when I got there the dealer said it was sold in the morning. The car keeps riposting with even lower rate when asked all can they say is "Sorry". Ridiculous. I wouldn't ask you to trust my experience but have it in mind if you decide to shop there.

Gray Fox

9 de jul. de 2014

Jim Minogue helped make our buying a Hyundai Elantra GT at Wilkins Hyundai a most pleasant & easy car shopping experience. Great car & salesman. I highly recommend Wilkins & Jim.

Jarron

16 de jun. de 2014

I am very pleased with my new Hyundai, and the way that Andy help me through the whole process, selecting the vehicle and explainingand guiding me all the way.Thank you Andy.Harry Terrazas.

EricValderrama

6 de may. de 2014

It was a very Bad experience for me.the sales guy was very good and took the time to go through the car i was looking at, it was when we started talking money that the finance Manager was not a good person to deal with.We made them an offer on the car we wanted and he sent the sales guy to get a different car that we could afford at that price.so we continued to pick up our stuff to leave. he didn't even make an offer back to us or explain why they couldn't do the price we wanted.While leaving the sales guy asked if we would wait so he could talk to a Manager and try to salvage any deal we might be able to make. The finance Manager comes out and asks me why i was offering such a low price on the car i wanted, did i see it online or another dealership.i told him yes i did and proceeded to show him the exact same car at a lower priceand he told me good luck on buying the car and let me leave.i was contacted by them Several time's from them to try and make a dealbut i told them i was never going back there for the way they treat people.i did buy a car at St. Charles Nissan, and they are people that treat you withrespect and also look for your best interest at heart.Go buy a car anywhere but here. This place is GarbageThe Finance Manager That acted like an A*****E was Ken.

SheriYozzo

24 de abr. de 2014

I was interested in leasing a 2013 Hyundai Elantra. I spoke to Kristin through emails. I had never leased a car before and had a lot of questions. She was very quick in replying back with answers. This went on for a whole week. She was very helpful. At the end of the week on Saturday I came into Wilkins and Andy became my consultant. I had already had most of answers, with just a few more questions to ask Andy. He also, was very helpful and friendly. He went through every function through the inside the car in detail. We test drove the car and it was just what I wanted. Later in the afternoon, Andy and I were talking and it turned out his father owned a restaurant in Elmhurst that was right next door to my Dad's work. My Dad would go there everyday for a sandwich and coffee. They both knew each other very well. Such a "small world" we live in. I would definitely go back there again and ask for Andy. He was a very nice guy and everything went smoothly.

mas9856

17 de abr. de 2014

In a word FANTASTIC.The day I walked in to look at a new car was my lucky day - the original salesperson was not available and as fate worked in my favor I was able to work with Vito. Is this guy great or what? Yes he is! Totally professional, listens to every word and is respectful in every way. All I had to do was sit back and have him bring me car after car to sit in and then decide. No hassle, decided on a color and picked it up the next week. Also have to mention the attentiveness of Ken, the sales manager. These two gentlemen are just the ticket to ensure a customer will come back again for another sale.I must point out that I am a return customer and as long as Vito is there, I'll be back again!

hoydo01

3 de feb. de 2014

Buying a car from Wilkins Hyundai was the best car buying experience I've ever had and I've bought a lot of cars. Our sales person Sarge listened to everything we needed to make the deal work and did a tremendous job giving us a deal we could not pass up. We had just had a bad experience with a Hyundai dealer 10 minutes from us and drove an hour to get to Wilkins Hyundai and were not disappointed. We got top dollar for our trade-in and without perfect credit got a low interest rate on our loan for the 2013 Tucson we purchased. I would definitely drive that hour trip again in the future based on the experience we had with Sarge and anybody else we talked to at the dealership. Please take my word for it and check out Wilkins Hyundai and ask for Sarge. Awesome experience!!!

partyguy1516

30 de ene. de 2014

I had just bought a used tucson, within 3 days the blower motor would make an awful noise. Chris and Ray Got me in and out within a couple of hours and even dropped me off and picked me up from work. Thanks Guys A++++++++++++++++++

tjd14

27 de ene. de 2014

I visited Wilkins with my son to look at the 2014 Tucson. We met Andy M. He is an excellent sales professional,and a credit to the Wilkins Dealership. My son worked with Andy, the deal was made, and we drove out in his new car the same day. It was a pleasure to deal with a pro, who was highly motivated, friendly, and knowledgeable.

mike91

17 de ene. de 2014

Brought my vehicle in for service and service team was excellent and even looked at new cars with claude, they washed my car and treated me with respect and dignity. Will always come here for service and to purchase my future cars! Thanks for everything!

carolbermudez25

17 de ene. de 2014

I have been a customer since 1990 and Chris has been an oustanding Service Rep. Chris and the Wilkins team deliver excellent customer service. My Mazda is gone but, I will continue to service my cars here because I get treated so well. Why go anywhere else! Carol B.

rysiu22

31 de dic. de 2013

I've written here before. I came in for an oil change the day after Thanksgiving. My oldest brother came along because he was interested in buying a Santa Fe. After sitting down with Jim, who had already sold me a Santa Fe in 2009 and my other brother an Elantra in 2011, my oldest brother got the price he wanted and bought a 2014 Santa Fe Sport. Jim was his usual courteous self. I even got a present from Jim for a 2nd referral, which I did not expect.Fast forward to Dec 28th. Out of the blue, I was in the market to replace my 2007 Pontiac G6 with 131k miles. I went to see Jim. Brought the wife and kids. I've liked the Sonata for some time, but never drove one. Jim grabbed the keys and we went for a drive. Liked it. Instead of getting the 2013 and getting a steal of a deal my wife and I fell in love with the red 2014 Sonata SE Turbo on the showroom floor. Jim knows the kind of guy I am. As soon as I told him to see what he could do on that car, we got a price better than expected and we took the car home. 4th vehicle within the family bought from Jim. Over the years I have spoken to other reps there as I have had basic service on the Santa Fe. The team at Wilkins feels like a family atmosphere. I have seen them grow. I have always seen customers smiling and their sales floor busy. I've never thought buying a car would be so much fun. I am curious who else I can help buy from Jim. I get a kick out of buying cars. When we went and did the paperwork, I got to meet Tom for the first time, he was cracking jokes with us and making us laugh.Overall, if you want a Hyundai, forget all the other dealers. Other dealers might have a bigger selection, but for being a smaller dealer, Wilkins is where you want to be. They care. They treat you like family, and best of all, I see the same people, whether it's service or sales for almost 5 years now. That kind of consistent tenure in the car industry at the same place is rare.

adrahman78

9 de dic. de 2013

One of the worst dealership in the Chicago IL...They waste our whole day and end my application was not approved. when i worked with other dealership i got approved within 15 mints and walk away with my new car. The work sale team ever saw...no value for the time just they want to sell the cars at any cost..iam sorry to say its my personal experience about the sale team and the business manager ..very rude no professional ethics...

MarioTerran

20 de sep. de 2013

In all my 40 plus years of buying a car i have never had a greater experience than at Wilkins , the sales man Sarge Sakinovic who listened to my situation helped pick out the right auto to fit my budget and needs. he went above and beyond what any other sales person that i have ever encountered.He treated me like i was family. Also the sales manager Ken Wagner was very instrumental in finalizing my deal. I walked in with low expectations on purchasing a car and was amazed at the time and attention Ken put into getting this deal done . I was totally blown away .I have already began to tell everyone i know how great this people are. p.s. I love my new car a 2013 Elantra. Your new best friendMario J. Terran630-516-0740

roberts722

13 de jul. de 2013

Totally awesome. Really appreciate the efforts of Sarge and Tom to get me the best deal possible. They called me back the next business day with a better price and re-negotiated the entire deal. Unheard of!! Great job guys.

ordtrac

16 de abr. de 2013

TPMS (Tire Pressure Moniter System) light came on twice in last three days. Made an internet appointment at Wilkins dealership checkup. Show up on time, greet and meet by John. The car was ready to go in less 20 minutes with minor adjustments and more pressure in tires with no charge. Wilkins even wash my car.

sov7211

28 de mar. de 2013

My husband Steve and I came in the other night with our daughter Dianna to purchase a car..Vito was the salesman helping us..I have never felt more comfortable at a dealership than I have with this one. Vito was so helpful,listened to what Dianna wanted and made the numbers work for a young 21 year old..Vito also explained how things worked in the car,set up her bluetooth with her,and answered any questions she had with complete patience ...She drove away in a beautiful Elantra...We were so impressed, we are now in the works with Vito on the purchase of a Sonata...each salesperson we dealt with at this dealership,down to the finance man,made us feel so comfortable...like family :) It was a wonderful experience !!!..

JBArmstrong

23 de mar. de 2013

I bought a car from Wilkins about 7 months ago and was pleased with the process at the time, but assumed it was similar to experiences I would have somewhere else. When my fiancee's car stopped running this last week, we were trying to spend less money for a car that ran. We visited a couple of different dealerships, hoping to find something to meet our needs, but we couldn't find cars we felt like we could trust or people we wanted to work with. It was at that point that we decided - despite not finding anything in our ideal price range - to go back to Wilkins. We worked with Sarge Sakinovic last time and requested him again...only this time did we realize how lucky Wilkins is to have an employee like Sarge. He's a no-nonsense, no-pressure salesman whose care for his customers is admirable. He remembered each of us from 7 months ago and listened to what we wanted. Rather than trying to upsell us from the price range we gave, Sarge worked with us to make sure we understood our options and let us spend as much time as possible testing (and re-testing) cars. The way he treated us made us feel like members of the big Wilkins family; he made the car buying process fun.We also spent time talking about our financial options with Rich Sughero, the sales manager. Both Rich and Sarge appeared to do their jobs well; they didn't try to butter us up or play hardball with the prices. They listened to what we had to say, explained the dealership's position on the car, and worked with us to come up with a fair price. Just like when I bought my Altima last October, we left feeling like we got a great value on a 2011 Nissan Sentra. Hopefully we left a little profit in it for them as well.Both times I've worked with him, Tom Ballun turned the financial piece into a fast and stress-free process. He explained our options, provided several additional coverage plans (which he was fine with when we decided not to go with them), and put us at ease.We certainly haven't tried all the dealers out there, but both of our experiences with Wilkins will make sure we talk to them first the next time we (or anyone we know) are looking for a car.

RobinE

14 de mar. de 2013

Jim was very easy to work with and made the "dreaded car buy" experience quite easy. Tom took over from there, and made the financing easy too. Both gentlemen were patient and thorough - taking lots of time to go over the financing and the new features in our new car. We researched a lot about the car we wanted before we came in, but Jim and Tom personalized that knowledge and made us feel even better about our choice. We highly recommend Wilkins to anyone looking for a new car.

randyha300

22 de ene. de 2013

n A. Dealership needs a better system to take credit cards. Good info from Maintenance dep't. Jason Rezman in finance did a nice job of explaining all the sales paperwork and warranty info. Cairo Illinois cops suck!

slonergan

18 de ene. de 2013

My first new car buying experience was less than pleasant, so I wasn't exactly enthusiastic when I first walked into Wilkins Hyundai on my second go 'round. I was immediately greeted by Sarge, who was incredibly friendly and helpful without being pushy or overbearing in the slightest. Initially, I had only stopped in looking to ask some questions and gather information, as I wasn't even certain I wanted to buy a Hyundai, but quickly began to change my mind. Sarge helped me get into a nicer car than I ever thought I would own, with an outstanding warranty, all at a fair and reasonable price that I was comfortable with. Tom Ballun also made all the paperwork a breeze. I've been driving my car for about two months, now, and couldn't be happier. If you're thinking of buying a Hyundai, and you should be with all their available options/features and America's Best Warranty, I'd highly recommend you head over to Wilkins and ask for Sarge.

catherinecapos

4 de ene. de 2013

I purchased a used Scion 2009 in October 2012. Jim Minogue responded to my e-mail inquiry. He was patient, kind and persistent. My work schedule is crazy and he worked around it. I am a proud owner of this beautiful vehicle. After my purchase when I was at work I attempted to use my second key. It would not open my door. I called the next day, expecting the brush off the opposite occured. I was invited to stop by and the folks in service were going to take a look. Well, to my delight there was not one person but several to greet me. Warm and welcoming. Doors were looked at and fixed. The manual lock just needed 10w40. Then I went on my merry way. Just called on 1-2-13 to make an appt. with service for my oil change and check up. I am actually looking forward to it. The folks at Wilkins make it a pleasure to do busines. I searched for 2 months before I committed to this purchase.

rysiu22

18 de dic. de 2012

So this review has a few pieces to it. First of all, we purchased our Santa Fe in February 2009. Jim Minogue was one of the best people to deal with. The whole experience was a good one. I did not buy the vehicle that night due to a snow storm and it being my wife's birthday, but we negotiated everything and came back on Saturday. The entire experience from top to bottom has been GREAT. Jim is older than me and kept calling me Sir. I thought is was funny. As the year have gone by, we still love our Santa Fe. I've had basic Maintenance done tot he car and both Ray and Matt in the Service Dept are kind and courteous and always anxious to help and resolve your questions/concerns. Service is quick and fast. As time has gone on, I have also had the pleasure of meeting the owner, Tom Wilkins. A very nice guy. Down to Earth and family oriented. He took the time one day to talk to me and asked how old my kids are. I've been in other dealerships where I have seen some real abrasive owners. Tom, I believe anyway, has created a good atmosphere at his dealership from top to bottom. I've enjoyed the Wilkins experience so much that my next car WILL be from them. I have also recommended by brother to them and he also bought a car from Jim. THey live on the northside of Arlington Hts and also enjoyed the experience.

anayo

15 de dic. de 2012

TO whom it may concern,My husband and I purchased a new car and Sarge Sakinovic was our salesman. He was veryinformative along with being a wonderful person. He made us feel like family. We woulddefinetly recommend him and the dealership to our family and friends. Tom Ballun wasvery infomative also and explained every thing crysatal clear. Along with Rich Sugheroand Mr. Tom Wilkin, they all worked togehter as a team family. We greatly appreciatedhow they treated us.So now we are proud parents of two Hyundai cars Azera 07 and ournew Genesis 12.Sincerely,Ann & Joe Yozzo and Chico

sharunas

26 de nov. de 2012

Sarge is an expert at customer service. He listened to my needs, found the car that suited me, and led me through the sales process through the end. Great service, wonderful little car. Thank you.

Karen4

23 de nov. de 2012

We purchased our sonata feb 12 and love everything about it! Our purchase experience was the best we have ever had service is great too!

stephgarcia676

6 de nov. de 2012

I WOULD HIGHLY RECOMMEND THIS DEALERSHIP. HAS FRIENDLY WORKERS AND THE SALES MAN THAT WAS WITH US HELPED US A LOT. THE DEALERSHIP IS A VERY CLEAN AND HAVE A LARGE VIRIETY OF CARS TO CHOOSE FROM.

vikki A

3 de nov. de 2012

WOW! These guys are awesome. They were so nice, explained everything to me and made me feel comfortable throughout the whole sale. It was like they were part of the family. They never gave me a hard time and worked out many deals in my favor. They really are "Friends Forever" just like their ad says!

Rafal

31 de oct. de 2012

Recently I have purchased new 2013 Hyundai Elantra from Wilkins Hyundai. Mirek was my salesman and Rich sales mgr. Mirek was very helpful and patient with my whole family. He was able to answer to every questions we had regarding the car we were interested in. Rich made negotiating process very simple and quick. I will definetly return to se those guys for my future auto needs.

s9taylor

27 de oct. de 2012

I recently purchased a used car and the entire process was completely seamless and the end result was even better then what I had hoped for. My sales person was Andy and I gave him some idea of what I thought I was looking for and what I thought my price range would be. Not only did he listen to what I said, he listened to what I didn't say and found a perfect fit for me. What I expected would be an all day exhausting experience was not even close to how well the day went. While the finance person worked to see what would fit in my budget, Andy and I viewed a couple of cars until I found one that I liked. Since I have a hectic schedule I left to run some errands while they finished working with the bank and getting together the paperwork. They called me when they were ready and let me know ahead of time what information to bring. By the time I got back, my file was complete and everything was ready to go. It was very organized and they had actually spent time to work out a better deal then what I had anticipated. I am a busy single mom and funds are tight. I was able to buy a car for a better price then I thought and still run errands and kids around. No one tried to sell me anything that I did not need and even when I started to look out of my price range, Andy reminded me of what my intent was when I walked in. Any place that will work to save me time and money and make my life just a bit easier is well worth a good review. They will definately be my first stop for future purchases.

ednarules

24 de oct. de 2012

They are rude and always correct. I bought a SUV w/ 61,000 miles. Was having trouble tried to contact my salesman in may begining of June. Well I never got a return call telling me that the salesman was no longer here, but I can help you. So then I asked JOE the so called used manager did not want to hear anything about my vehicle and hung up on me. Then I talked to Mr. Wilkens assistant mgr which in fact was rude and when I personally asked to speak with Mr. Wilkens,he replied he is not here today and we can not help you. So I called once again asked the operator if Mr. Wilkens is in,she replied yes he is but he is in a meeting. So there is another lie from his assistant manager. So how can you be trusted as a dealership when you lied reguarding about someone there or not you lost my business your advertisement will be removed from my car, and I think your Customer Service Managers need to tell the truth and not lie. And so much more too much to write.

shadenfor

19 de oct. de 2012

When approaching the inventory, I did not get jumped by multiple salesmen at one time. The salesman was friendly, knowledgeable and motivated to accommodate my need for a vehicle. The Sales Manager assisted with due diligence to assist the salesman in making the sale happen which was not an easy task with my situation. The Processor explained the paperwork in the best way possible to ensure that I understood some of the lingo. He made sure all the appropriate paperwork was signed, sealed and delivered to the right department. I felt comfortable talking to each instead of tense. I will recommend this dealership to all my associates.

JBArmstrong

3 de oct. de 2012

I visited Wilkins not really knowing what I was looking for, but as soon as I stepped out of the car, Sarge was there greeting me with a smile on his face. When I explained to him what I was looking for, he immediately took me to a 2009 Nissan Altima SL that was toward the top of the budget I had given him, but that impressed me pretty quickly. The car itself is a smooth ride and is immaculate on the inside and out. When I confessed to Sarge that I was visiting Wilkins because I noticed they had a more expensive car that I was most interested in, he took me to see the car but talked realistically about the two to me. While he didn't put one car down, he explained the reasons why he thought spending the extra money for the more expensive, flashier car wasn't the best idea. I appreciated his honesty. When we worked on a deal that afternoon, even though I wasn't in a position to buy that day, Sarge and the Wilkins team gave me a great offer and let me sit on it for a few days. When I went back, they extended the same great offer and, after another test drive, I was signing the papers. If you go, ask for Sarge. He was a no-nonsense kind of guy who, yes, has cars to sell and a job to do, but never was overly pushy or made me uncomfortable during the process. He gave his spiel and then let me have my say; although I didn't buy some of the upgrades he was offering, he politely accepted my decision (after making sure it was what I really wanted). Thanks to Sarge and the Wilkins team for a great experience, a great price, and a great car. I'll be back.

derosec

3 de oct. de 2012

I just recently purchased a 2011 Sonata GLS from Andy Moujouros (October 2012). After a stressful few days prior with other dealerships, I had such a great car-buying experience with Andy. He was very helpful when it came down to finding different options for my budget and making it happen. He was very polite and made car buying easy!

Paul J Nuter

28 de sep. de 2012

I received a better deal than I was looking for. Wilkins gave me a better price then what Kelly Blue Book said would be the fair retail price to pay for the vehicle I was looking to purchase. No pressure what-so-ever! Very relaxed and friendly experience. They came recommended to me by several people, and I am very happy to pass along my recommendation to others as well. Free car washes for as long as I own the car is a plus.

salmonking45

27 de sep. de 2012

I emailed Wilkins regarding the car I wanted. Andy put together a great offer and responded back to me and was able to meet with me promptly. He didn't use any sales tactics or gimmicks and let me make the decision to buy. He was friendly and helpful through the entire process. He was knowledgable of the vehicle and could answer all of my questions. He made the process painless and pressure free. I've bought a few cars in the past and this experience was the best I've ever had. Everyone at the dealer was nice and personable without it feeling forced. To answer why I gave the ratings above, it is because Wilkins treated me fair, didn't push me, and treated me like a person, not just another sale. I will refer all family and friends who want a Hyundai or Mazda to them first.

alicia.plomin

16 de ago. de 2012

Everyone I interacted with was helpful and friendly. They explained everything well, and I would definitely recommend this dealership. Phil told me how everything works in my new car.

12sonata

16 de jul. de 2012

This was probably the easiest car purchase we have had. we were up front about what we expected, and Phil did a good job. this is the 6th vehicle that Phil has sold to our family.

customerbecustomer

19 de jun. de 2012

Bought a 2008 Hyundai Elantra new from this dealer. Have brought it here for regular maintenance and service ever since. Though there is a Hyundai service center closer to my home, I come to Wilkins Hyundai because I'm able to speak with my mechanic(s) personally, they answer my questions patiently, are prompt-courteous-professional and perform excellent work on the vehicle. They have a clean, comfortable waiting area and they always wash my car, too. Wilkins' Hyundai also offers coupon savings which I really appreciate. There's nothing like the feeling of confidence in one's auto mechanic!

kevman1025

22 de may. de 2012

Andy was very helpful and resourceful, though he talked fast, he stopped and was able to give thorough answers to me. He was also willing to give an explanation if something wasn't clear to me.

hogsett03

28 de abr. de 2012

I had a very positive and pleasant experience being assisted by a very nice and personable salesman, who want to be known as and called KP. KP took the time (with patience) to allow me to make up my mind. I made two trips to the dealership, they both were very pleasant. I feel that the primary goal was customer satisfaction(NOT JUST TO CREATE A SALE) but focusing on building toward creating an atmosphere for return customers. I will recommend KP to my family and friends. I purchased my first Hyundai vehicle. Base on this experience I will consider Hyundai vehicles in the future. My first choice for future Hyundai vehicle purchase wil be WILKINS HYUNDAI.I also had a very pleasant experience with the Sales Manager (Marty) and the Finance Manager(Domonick). This was indeed my first pleasant experience with a Finance Manager. The entire staff that I encountered on the telephone and in person created a family type atmosphere. I will recommend WILKINS HYUNDAI to my family members and friends.My experience with Wilkins Hyundai is an example of what a car buying experience should be.

phennel

23 de abr. de 2012

My Sales Associate was very attentive, knowledgeable and patient as I test test drove more than 6 models prior to making my final decision. This is the 2nd time that I have purchased a car from Wilkins. Although it has been nearly 15 years since my last purchase, the friendliness and helpfulness of the sales staff is still top notch.

rwsmith12855

21 de abr. de 2012

I had talked with Jeff several times before my visit. This was the reason I went to Wilkins due to the way Jeff helped me over the phone. When we went in Jeff treated us very very good. Needless to say we purchased a 2012 Sonata SE 2.0T. I would not hesitate to send any friend or family member to Jeff at Wilkins to buy a car. Dominick in the finance department also treated us very very good.

HazeeDavee

26 de feb. de 2012

Aweful experience. Dealer included incentives to lower the price. After being assured there were no surprises awaiting me, I went in to a leave deopsit. Surprise 1: The price rose because a discount offered no longer applied. Surprise 2: Additional cost, explained as "profit" was added "just because." Wasted lots of time with these people. Stay away--far, far away.

knanderson3

7 de abr. de 2011

I was in the market for a new vehicle. I test drove a tucson and loved it. when I was ready to purchase I came to this dealership and everything was horrible from there. I was told one was coming from another dealership and this went on for days. I eventually just told them no thanks and went to another dealership. Didn't seem like they cared or wanted the business.

ffk

15 de dic. de 2010

I just bought a used Hyundai from a very nice dealer down the street. As I was driving today, the engine light came on and the car almost died. I quickly headed back home because there is a service station right around the corner from my house. Unfortunately, they don't work on Hyundai's. Luckily, there was a dealer down the street on the other side of town, and luckily I made it there. I spoke to Chris Caccitolo in the service dept. who was nice enough to let me use their phone and told me the charge would be $125.00 to check it out. I told him I was broke, but would be paid in 2 days if they could wait. Well, they told me what was wrong with the car and let me drive away at NO COST. He knew I was broke, and I just wanted to say THANK YOU for your compassion in this situation. I really appreciate it and will bring this car to Wilkins Hyundai for any repairs the original dealer cannot provide and no one else. HAPPY HOLIDAYS to you. This is what Christmas is really about. Fran

Richard Ryan

5 de nov. de 2009

When Howard had the dealership I was very happy. However I became very unhappy with the service manager, after a rear stop lite problem that should have been corrected on prior service call became a dispute. I liked Janice, but the service manager does not know how to handle customers. I will never take any of my two Hyundai cars back to Wilkins service dealership.

iambatgirl1027

27 de ene. de 2009

These guys will say ANYTHING to get you in the door.I contacted this dealership on a 2009 Hyundai Elantra SE with premium package, which is very hard to find. Harry left me a message saying that they had one in stock, "unfortunately" only in Purple Rain, the color I wanted. Harry and I spoke on the phone, and he assured me that they did have this one particular car available.I came in, and after a few minutes of waiting was "helped" by Harry. First, Harry told me, "Well, you know that car was a GLS." I responded with no, it was an SE, which we confirmed on the phone, and I still had the voicemail saved on my phone to prove he said 2009 Hyundai Elantra SE with premium package. After pausing for a moment, he said, "Oh, we sold that one." Yeah right - so many people go car shopping in -30 degree weather, when your showroom was EMPTY of customers. He tried to sell me a silver one they had (supposedly), but I turned around and left immediately.