pam10

1 de oct. de 2016

We would absolutely recommend Williamsburg Hyundai to any and all. Burt was wonderful and of course, John Dodson is always a pleasure to work with. The selection of vehicles to choose from was great and the information we received on all possibilities was very helpful. We will continue to return again and again!

mpwilder

29 de sep. de 2016

It's all about the car for me, the dealership is secondary. Had the GM at first and was not quite a pleasant start as I wanted to sit down badly and much later offered a cubicle adfer hinting for a place to sit. The GM more than compensated in the ensuing duration of the visit.

cniehaus1

26 de sep. de 2016

Had an excellent experience purchasing my Hyundai this month. Extremely helpful staff, thorough explanations, car arrived in perfect condition in only a couple of days after I ordered it. My salesman Burt Bush was absolutely the best automobile salesman I have ever dealt with. Couldn't be happier with my experience at this dealership. I recommend you to all of my friends.

mattpike33

25 de sep. de 2016

They did an outstanding job of location the vehicle we wanted! We are thrilled with our purchase! They went above and beyond to get exactly what we wanted!

toosmiths

24 de sep. de 2016

Clean, friendly, and very informative!! The bathrooms were clean also and they had toys for my grandchild to play with, which was very considerate! I bought the showroom car and they showed me everything about it

leaabercrombie1

23 de sep. de 2016

Williamsburg Hyundai/Honda is an excellent dealership! They are friendly, greet you by name, and provide excellent service. This is my third consecutive vehicle purchased there and I wouldn' t go anywhere else.

kmolineux

20 de sep. de 2016

Please see comment on previous page......Our salesman Bert Bush was excellent and was very helpful. I am upset with the service department on the purchase of my new vehicle.

cjluvs2bake

15 de sep. de 2016

I love my Santa Fe! The salesperson and manager were friendly, courteous, and knowledgeable! They found me exactly the vehicle I wanted at a price I could afford.

wayneneis15

14 de sep. de 2016

Excellent and professional in every way. Friendly staff who were sensitive of our driving needs and budget. Spent time showing vehicle selections and explaining differences and options that were available with each vehicle. This is our first purchase of a Hyundai vehicle and we were influenced by excellent satisfaction of our neighbors who purchased a Santa Fe and Genesis in the last year. We are looking forward to a many years of great driving in our Tuscon

ski4f4

12 de sep. de 2016

We did my initial research using USAA/Trucar, which resulted in an "unusually low price" (ULP). Although Williamsburg Hyundai was not an "approved dealer", they agreed to try match the price. We agreed on a price that was slightly above the ULP for a Tucson that had to be trucked in froim another dealer. The car was delivered, prepped, and ready when we arrived. The paperwork was quickly completed and the staff gave a thorough orientation on the car and the dealership. I got a great car at a more than fair price from a dealership less than 2 miles from my home. This is the way car buying should be.

najjar45

10 de sep. de 2016

Profession yet friendly; comfortable totally a no pressure experience. Only issue is with Hyundai that a spoiler for the 2017 Elantra is not yet available; I expect Hyundai to remedy so spoiler can be added, please provide a spoiler!!!

mulldog32

10 de sep. de 2016

Jim, Bert, and Darnell were all outstanding. I would recommend each to friends to purchase a new car thru. Vehicle is wonderful, my wife really enjoys it.

akbegone

24 de ago. de 2016

This purchase was uncomplicated as we went in knowing what we wanted. We called ahead and set an appointment. Did a test drive got a good trade in for our Sonata and drove away with our new Tucson as planned. The staff was courteous and greeted us by names. A very pleasurable experience.

irish319

23 de ago. de 2016

From the first time I walked onto the lot, everyone I encountered was courteous, personable and very knowledgeable about every aspect of the vehicles I was inquiring about. I felt no pressure at any time to make a deal. I came back several times over the course of a couple of months before I was ready to purchase. Everyone I dealt with was very professional.

dan110

18 de ago. de 2016

We appreciated the courtesy, friendliness, and efficiency of everyone with whom we dealt at Williamsburg Hyundai. Our salesman Jim was very knowledgeable and accommodating, allowing us to test drive several Sonata models and explaining the variances. With no pressure and very little negotiation on our part, we bought the 2016 Sonata Sport at what we considered a fair price. The car was moved from another dealership and was ready when we arrived for pick-up. All the paperwork was prepared, only requiring our signatures. We were offered maintenance and warranty packages with thorough explanations and no pressure. We left the dealership confident that we could and would return for excellent service. We have had the car for about 1 month and are very pleased, knowing that we made the right decision again!

cricketb3

11 de ago. de 2016

Good place to buy a car. No hassle or fuss. The Santa Fe is a great car. Will tell others about the good deals! Will see you for remedial help with computer stuff.

mpurcer

30 de jul. de 2016

We have always had Toyota/ Lexus products. This was our first experience with a Hundai product. The manager, Darnell was very reassuring as to the quality of the Santa Fe. We were not pressured to buy. We were treated courteously and friendly. We were given a fair price for our Trade in of a 2010 Lexus. So far we love our new car !

welmgren

28 de jul. de 2016

This dealership was great an would definitely do business with them again. They weren't pushy and let me take my time comparing the 2 vehicles I was looking at.

wgaffney

12 de jul. de 2016

Overall experience was rewarding and satisfying, we were satisfied with our salesman whose first name is Dave and the general manager Darnell and pleased with the price we paid for the car

fldmts61

5 de jul. de 2016

The service was excellent. Very friendly and professional. Excellent experience. I would defendly recommend Mr. Bert Bush has sale person to any of my family member and friend.

rfwdmw

29 de jun. de 2016

This is the best dealership I have ever used in buying numerous cars over the years. Jim Burke and Darnell Jones are true professionals. Does this make 25 words? How ridiculous that I am voluntarily filling out a survey for your benefit and it was deemed to be incomplete because it did not meet your standard of 25 words. The designers of this survey should talk to Jim and Darnell about working with customers and not EVER doing anything to annoy a customer.

wkyle005

24 de jun. de 2016

Purchasing an auto from Williamsburg Hyundai was a positive experience. All the personnel were professional and I felt no pressure to buy a car or add features I did not want. The staff took time to explain all aspects of the transaction, and as I am a woman who went to the dealership alone, I was a bit apprehensive. But the staff put me at ease and I was comfortable in completing the process. I would recommend them to anyone.

blaize360

21 de jun. de 2016

Friendly staff, knowledgeable manager, I would purchase another vehicle in the future. My interst will probably lean towards the sonata which is what I had before.

ctsnrichmond

18 de may. de 2016

This was a very pleasant, low pressure event. All personal was very polite and very informational. I like what I received. I am very satisfied with what I have. I would recommend Williamsburg Hyundai to all. Thanks,

tvaughan0

9 de may. de 2016

This was my second purchase from Williamsburg Hyundai. Everyone was friendly and knowledgeable. I would absolutely do business with them again. I highly recommend Williamsburg Hyundai.

wmcburt

6 de may. de 2016

I am usually a diehard GM fanatic because my parents worked for them for 35 years and we have always had a GM product. I was highly impressed at the quality and workmanship of my vehicle and the fact they stand behind a great warranty. Also, for the dealership trusting me to take the car over the weekend to get a feel for it. I highly recommend the staff of Williamsburg Hyundai for future buys to all friends.

wessprinkle

16 de abr. de 2016

The guys are super easy to work with, no pressure and take time to figure out YOUR needs! This is our 6th vehicle from this dealer and I will NEVER go elsewhere. Every experience has been fun and no hassles. Darnell, Burt, and Jim have earned our trust over and over again. This is the definition of building trust and customer satisfaction.

auntlisa44

12 de abr. de 2016

Williamsburg Hyundai is the perfect place to buy a new vehicle! Everyone was friendly, helpful, thorough and excited to help me purchase my very first Hyundai ever. The entire experience was beyond my expectations....from the test drives to the price discussions.......from the paperwork to the instructions on the car. I will definitely send anyone looking to purchase a Hyundai or Honda to this dealership.

jus4bj

7 de abr. de 2016

Excellent dealership. Very friendly and professional staff at all levels. Provided excellent service without any pressure to purchase anything. Would definitely recommend and return for both service and new car purchases. This is my third Santa Fe from this dealershp.

danielle.disalvo

7 de abr. de 2016

I have purchased every car I have owned from this dealership and will continue to do so. Honest and trustworthy establishment that I will recommend to others.

nmiller400

7 de abr. de 2016

Dealership and salesman were excellent. Cordial and informative, very product knowledgeable. Hyundai is a great product and I have had Sonata, Santa Fe, and Genesis.

laserbc1067

22 de mar. de 2016

Everything went so smooth. My first new car. Felt like I was really family. A great experience all around. Sales employees so nice and attentive to all my needs.

cjsmom83

16 de mar. de 2016

Very friendly staff. The dealer offers a great selection of new vehicles. I Love my car but disappointed with being misled about financing aspects of the sale.

ddyemba

14 de mar. de 2016

Great experience from the time we stepped on the lot, to the time we drove off the lot. Much more than I expected as compared to other car buying experiences. Very friendly staff and sales.

crobinette

11 de mar. de 2016

Very smooth experience. Sales persons were respectful and pleasant to work with. All in all a very good sale. Show room was clean and well-kept.

michele.bondurant

11 de mar. de 2016

"Staff were excellent-both professional and patient with my questions and throughout the purchasing process. Great communication along the way. Not overly aggressive but responsive-I will definitely return when it's time to upgrade-Williamsburg Hyundai is my ""home town"" dealership!"

JKENNEDY104

13 de ene. de 2016

Be sure to test drive the new Genesis 5.0!! We owned an old Genesis and were amazed at the improvements of the next-generation. Hyundai engineers are to be commended for this amazing machine ALONG with the EquusValue far surpasses any other luxury import names. Friendly and professional service from local dealership.

CHARLESHFRIEDMAN

8 de ene. de 2016

The whole experience was very professional. The dealership is a true asset to Hyundai.Darnell Jones,Paul,and Jim Burke were very easy to deal with.I came in to look at the new Santa Fe.my old one was a 2011 and Iwanted to see the 2016.jim Burke was most helpful and we left very satisfied with my decision.

RMWCISLO

29 de dic. de 2015

Excellent care. Very knowledgeable and informative. Would definatly buy another car from them. I have purchased cars from this dealer and have had nothing but excellent service here.

CLEMENTLEN

26 de dic. de 2015

I love my Hyundai accent. I'm 6 feet 5 and have plenty head and foot room. My commute to work is 84 miles round trip. This vehicle have save me 40 dollars per week in gas. If loving it is wrong I do not want to be right. Thanks a thousand.

1957DASHTWO

24 de nov. de 2015

Thanks guys. Your teamwork and professionalism are head-and-shoulders above the others. Your dealer is a sure winner as is your product. Next stop Service shop

AUSTIN.LUBORE

24 de nov. de 2015

Great experience and very please with the vehicle. Highly recommend dealership and Bert Bush. I appreciate all the help and work put in and am glad to have found the perfect car.

ELROOP

3 de nov. de 2015

We are repeat customers to Williamsburg Hyundai even though it is over an hour from our home because the sales manager, finance manager, and sales representative treats us like we are their family and deal with us with respect and regard. We have leased both the Genesis and Equus previously and were very pleased with the vehicles. But we return to this dealership because the people are absolutely top notch.

TJHADEN1

10 de oct. de 2015

Sales staff went above and beyond our expectations. They worked with us until we found what we really wanted and were very knowledgable. We will definitely be back to this dealership to buy in the future.

STONERODA

22 de sep. de 2015

The Williamsburg Hyundai staff were friendly well informed about each vehicle we were interested in checking out. They provided several different vehicles to test drive. They were professional and low key in discussing finance options. The spent ample time at delivery showing all of the features of our new cars and helping understanding the vehicle setting. It was a pleasant purchase.

newkentva

22 de sep. de 2015

The folks at Williamsburg Hyundai were very courteous and friendly in helping us select a new Hyundai Sonata. Jim Burke was especially helpful in our decision-making process and took his time with us. He provided a detailed, hands-on walkthrough of the vehicle for us and was very personable during the whole sales process. When shopping around, we would highly recommend that you visit Williamsburg Hyundai as part of your car-buying process. And, they are competitive in their pricing.

MyX3

10 de sep. de 2015

I have purchased 3 vehicles from Williamsburg Hyundai. They give you a fair price right up front. They are friendly and treat you with respect. It is hard for me to buy another brand because this dealership is the best.

EVARANAVAG

10 de sep. de 2015

Williamsburg Hyundai has the most caring staff for their customers that you want to keep using their services. The service staff do not treat you like your just a number. The sales staff greets everyone and takes time to listen to what your needs or desires as to what kind of car they want. This is my third car purchased at this dealership.

JZDOG9

9 de sep. de 2015

Burt was really easy to talk to and understood what we were looking for. We loved being able to go in after much research and pick what we wanted. What a great team we look forward to having our car serviced after our purchase and meeting everyone. We really feel like part of their family now rather then just a number.

CGRAHAM2000

8 de sep. de 2015

My experience was very good and I would recommend other people to Williamsburg Honda/Hyundai. Everyone was nice and professional and eager to help me find the right car.

KENNYBOY2

27 de ago. de 2015

Please see survey comments. I am very pleased with my buying experience. The Sales Manager was very transparent and upfront with me about the price of the vehicle and he was able to locate the exact vehicle that I wanted. Unlike a number of other dealerships that I have worked with, he provided the information I needed to make a purchase decision but he did not push me to buy the vehicle from Williamsburg Hyundai. Similarly, the Finance Manager and Sales Associate explained various products available to me but did not aggressively push me to buy anything that I was not comfortable with. The Sales Associate spent sufficient time with me to explain various features and controls. Overall, this was the best automobile buying experience I have had over the years.

GREYMORGAN52

25 de ago. de 2015

This was hands down one of the most positive car buying experiences I have ever had. Bert was available but not pushy. He answered all of our questions and showed us all of the features of the vehicle. He offered all of the alternatives available for financing and clearly explained each.

ANNETR

17 de ago. de 2015

Very pleasant experience from our salesman Jim Burke and the sales manager. We felt like we were treated fairly without pressure while being informed of all our options as we weren't sure if we wanted to purchase or lease. Would recommend this dealership to anyone.

ANBLIS

5 de ago. de 2015

Great car, great price. No pressure and Jim was easy to work with and answered all my questions. Much better than my experience in Lynchburg

GENEFRAMENT

24 de jul. de 2015

i will recommend this dealership to my friends; this is my 4th hyundai and my second purchase with this dealer. i would not return to my first to dealers.

HUNTERSWMSBRG

15 de jul. de 2015

The entire experience was a good and easy. The entire team was very professional. We offered several models to drive until we found just the right vehicle for us.

HELLAZOET

14 de jul. de 2015

Mr. Dobson and his staff were very friendly and helpful. They were honest about pricing and thoroughly explained all warranty and service information for me. They helped me find the perfect car for my mother. My family will be purchasing all our future vehicles from Williamsburg Hyundai!

Tessel

12 de jun. de 2013

Update on previous visit: I took the car back shortly after this visit when I noticed a creaking sound when making turns. I was completely dismissed and spoken to like I was ignorant (likely because I am female). I just took my car in to another repair shop and was promptly taken back and shown that my axle has a split in it and is caked with dried grease. This would have been impossible to miss during a tire rotation. As much as I would like to go back and raise a fuss about this, they don't deserve the cash from a warranty repair.

Tessel

22 de feb. de 2013

Went in for 30k mile service and saw a labor charge of 196, and a few miscellaneous charges for filters and oil for a total charge of 303. All work was done in under 40 minutes (the same amount of time it usually takes for an oil change and tire rotation), and when I questioned the charge I received a condescending answer explaining that they have a set charge for everything instead of billing by actual time spent and that there were two people working on my vehicle instead of the one specifically written on my receipt and listed as having done all of the inspections and labor. Overall, I should have paid more attention to the price and just walked out before letting them service my vehicle, but I honestly expected to spend at least two hours waiting for my car to be thoroughly inspected and serviced. I won't be returning, and only recommend people having their car serviced here if they don't mind being billed in the above described fashion and leaving with doubts about your vehicle truly having been inspected properly.

proricer

4 de sep. de 2012

I had the worst experience when my wife took her 07 Hyundai Elantra in to get the recalls taken care of. I had set the appointment on 02Aug12 for a drop off on 09Aug12 and I requested a shuttle ride for her to return home while the campaigns (recalls) were being dealt with. The morning of the appointment, my wife goes to drop off her vehicle and asked about the shuttle ride. The Service Adviser said she was not on the list for a shuttle ride, even though I have the email confirmation showing shuttle ride was requested. The shuttle arrives at the dealership in a Honda Accord with two passengers already in the shuttle and two waiting for the service (one being my wife). Luckily she is small, so she squeezed into the middle of the backseat. As the day goes by, she awaits the call from Williamsburg Hyundai to come pick up her vehicle. I got off work at 3:30pm and we were hungry, so we went to get some food hoping to receive a call to come pick up her vehicle. We never got one. After eating, we went to the dealership to see if her vehicle was ready to be picked up, only to find out that the vehicle has not even been pulled into the shop. I got a call from the Service Advisor (why he called instead of telling me in the lobby, I couldn't answer) explaining the the technician noticed that the brake lights were not working when he pulled the car into the shop. He starts pricing parts for me. I told the Service Adviser that I would look at the car myself regarding the brake lights. Another 30 minutes go by and the vehicle is still not ready, at this point it is 5:30pm. While waiting in the lobby of the dealership I finally see my wife's car being pulled out of the shop and into a parking space. The Technician pulls the car around to back into the parking space but while rolling forward slams the vehicle in reverse and backs the car into the space. I was sitting in the lobby watching the the car jerk when the Technician slams the car into reverse. I am already aggravated at this point, but then to see how they treated my wife's car pushed me over the edge. I did not say anything at the time because I was already planning to call the Service Manager and inform him of the events that took place that day. My wife gets into her car and I followed behind in mine. Leaving the dealership and on the whole ride home, her brake lights were working perfectly. Also on the Service receipt the promised timed for the vehicle to be done was 3:00pm and we did not leave the dealership till almost 6:00pm. I called the Service Manager the next day and explained what took place. When I told him how I saw the Technician slam the car into reverse while still rolling forward, the Manager already knew which Technician I was talking about. None the less, he said he would look into what happened and would give me a call back. I get the call back from the Service Manager only to be told that "we are sorry." I would not recommend this dealership to anyone!!

akg4y

9 de abr. de 2012

I researched a Hyundai Genesis for my in-laws last year. Having done all of my research and knowing exactly what car I wanted I emailed multiple dealerships within a 150 mile radius of my location trying to find out who would sell me the car I wanted (specific color and package, hard to find). Mariester reached out to me and gave me the price I wanted with basically no negotiation needed, with only 2 other dealers willing to match the price. She also let me know that she hadnt yet been able to locate my car but if they could get it without a significant transfer fee they would be able to sell it to me at that price.The other 2 dealers were further away and the salespeople and *claimed* they could get or had the car and would sell it to me at the price I wanted. Since I knew the car was not available (thanks to Mariester's honesty) at any dealer within the region I pressed to get a guarantee they would have the car. Both dealers balked once I called them out on the fact that the car was not available within the region and the closest one I could find was 3-4 states away. Finally they gave me the truth that they didnt have the car, hadnt located a car they could get, but were *sure* they would eventually get one. That left a bad taste in my mouth. After a week or two of searching Mariester informed me that the car I wanted just didnt seem available locally and unfortunately she wasnt going to be able to get the car for us. About 1-2 weeks later however I started getting phone messages from some of those other shady dealers saying they had one available. Since they hadnt been completely honest with me initially I emailed Mariester and let her know that one might now be available in the region. She got the car and we drove to Williamsburg and bought the car within a couple of days. Smooth, fast transaction, the staff stayed late for us since we were driving from an hour away and didnt get there until late one evening. NO last minute surprises.I highly recommend this dealership.