Peterzx10r

15 de abr. de 2016

My girlfreind leased a 2014 ctsv sport form williamson cadillac the car had 30 mikes on it as it sat in the showroom it was the last 2014 model leased in 2015 the moment we drove other cars to feel them out since that car was sitting in the showroom once the papers were signed they started pulling it out of the showroom we jumped in the car and drive off needless to say the car had a loud roaring noise from the tires/bearings it was bad nothing like the other two cars we test drove when we got home i layed on the floor and checked the tires those 30miles that the car had someone ragged out that car smoked the rear tires and the front tires. Were all cupped up when she took it back months later 5000 mile service she was told she needed new tires by the service department (our fault) for waiting but the car also had a check engine light and had stalled and morning start up sounded like a bag of bolts rattleing they changed an injector and nuetral safety swith we took the car back after the four day repair still the cars engine is noisy besides the tire we stretched the tire replacement til 10000 miles which they wanted 2200.00 dollars for at williamson i bought them on tire rack 954.00 pzero runflats including delivery had a tire shop mount and balance for sixty bucks williamson service parts what a rip off the tires took care of the road noise but still the engine is noisy we took it in to service every time the oil life index was below 20% and always complained about noisey engine at 22000 mile took it for oilchange and noise this time they replace both turbos acknowledgeing the noise and keeped the car for two weeks they called to say it was done we went to pic it up and while standing in the service drive the mechanic pulled up in the car saying the problem still there (noise) and that they ordered the hole exhaust system which was on national backorder and they keeped the car two weeks later we started the lemon law procedure with gms final repair attempt all of suden they called to say the car was done remember the part was not avilable they shoved it down our throats with the same rattle sound that they chaged the turbos for and waited for the engineer from gm to inspect the vehicle which he says theres nothing wrong now no one hears the obvious rattle noise whick is there these people are ridiculous the engineer must have gotten his degree in Disneyland and the service wrter should get a job shoveling s#$t needless to say the micky mouse mechnic or technican well already started the second phase of lemon law which is the bbb then the state attorney 5 times complaining about the same problem 45 day out of service the car is a lemon williamson get your people some training mayyybe it might help the point of this story is never buy a car from wiliason cadillac and never never take your car to get serviced there

Flavia from Miami

6 de abr. de 2016

My father and I were treated with all respect, kindness and at the same time efficiency. It was a very pleasant buying experience.

KennyDelgado13

5 de abr. de 2016

leased at Car at Williamson Cadillac on January 2016. A GMC Canyon. At first it all seemed well. After having the car for a couple of weeks, I began to notice that it would have a stutter and shaking on certain gears of the transmission. Noticeably.I took the car in for service and explained the problem. It was given back to me with the note "not able to recreate the concern" I figured it may have been some sort of glitch.I brought the car back again as it kept on doing it. The next two visits I made, I was told the same thing "cannot replicate the concern when test driving the car". So I asked to have a service advisor come with me for a test drive so I could show them what the car was doing.As soon as I showed him, his exact reaction was "it's the torque converter, the Yukon has the same issue" At this point I was relieved because I figured "finally I'll have my problem fixed".My car was in service for about 4 days. When they called me back, the service advisor tells me that the engineer drove it and says that the car is functioning perfectly and could not replicate the concern.At this point I took matters directly with General Motors. After having a couple of conversations with GM that were not very customer service oriented, I was given the advice to take my car to a different dealership. This dealership proceeded to hand me a document from General Motors where they explain that customers are complaining about a stutter and chuggle on the car's transmission... Here is the funky part.. This document is dated December 2015.... I got my car January 2016... No one bothered to show me said document about the complaint that people were having about the car I was leasing.. And all three times the car was taken in for service, no one could "replicate the concern" not even the GM Engineer... When General Motors fabricated a PIP order STATING the issue I am having due to customer feedback.I am currently fighting with them to take the car back as that is unacceptable and all they have done is play the blame game. Everyone keeps giving me the run around and pointing fingers.. I am extremely disappointed with Williamson and with GM.. And now the Williamson GM won't return my messages. It is simply unacceptable. PLEASE look at my help account.. You'll see that I'm the type of person that practically only writes good reviews. I cannot believe that now they're trying to pin this car on me by putting me in the middle of a blame game between the dealer and the manufacturer. VERY unprofessional. Never had anything like this happen with ford, Lexus or BMW.

Glenn Jazzman

30 de mar. de 2016

Outstanding Customer service and professionalism. My Service writer Mike McKesson is the best. He is knowledgeable and a pleasure to interact with. I enjoy this dealership so much so I just purchased my second Cadillac from them. All I can say is I would recommend Williamson Cadillac to everyone second to none.

Javier,O

23 de mar. de 2016

good experience,very professional and helpful the Agent that helped us that day!

alina fraguela

19 de mar. de 2016

very smooth process. easier than i was expecting. very nice people, willing to help. Jose and Al were really nice.definitely I would come back.

ab091218

11 de mar. de 2016

I was in the market for a GMC Canyon and made an appointment with a salesman named Joel for 10am to come in and see what they had available on the lot. Unfortunately, Joel was in a training class so another salesman helped us out until Joel became available. The other salesman took me to a lot located behind Dadeland Mall, which I have to say was extremely disorganized. Trucks were stacked on top of trucks out in the open under a bridge in no specific order. So, if you wanted to test drive something they had to spend several hours moving trucks around just to get the truck out that you wanted to drive. That being said, I found a Diesel Canyon I was very interested in and wanted to test drive. The salesman told me it would take a few hours to get out and that it would be best if I went to lunch for a couple of hours and came back. I reluctantly agreed and came back almost 2 hours later. When I arrived, Joel was finally there and told me we could go for a test drive. Before we got into the vehicle he told me that I had to be extremely easy on the throttle since they had not put DPF fluid in the tank. For those of you that don't know what DPF fluid is, it's a fluid that's injected into the exhaust system in Diesel trucks for emissions purposes. If there is no DPF fluid in the tank, the engine will lose performance and can ultimately shutdown. I was not very happy about this, but took a test drive anyway just to get a feel for the truck. Once we arrived back I decided I wanted the truck and started working on the numbers.At this point it's already around 5pm and I sat down in the office and was approached by the sales Manager Laz Estrada. He sat down and worked out the numbers for me, at which point we shook hands and he congratulated me on the purchase of my new truck or so I thought. He told me to wait in the customer lounge until financing was ready for me and they would call me to sign the paperwork. In the meanwhile, Joel approached me about setting up my Onstar for the truck while I was waiting for financing. I proceeded to setup the Onstar and was called into financing to sign the paperwork which was at about 6pm at this point. While in financing the Finance Manager steps out of his office and Joel walks in. Joel sits down and proceeds to tell me that they can't sell me the truck because it was special ordered for another customer and he didn't find out until right before we were about to sign the paperwork. You can imagine my frustration at this point having wasted over 8 hours at this dealership with my wife and kids, one of which is only 15 months old. What upset me the most is that Joel told me the manager Laz Estrada was sorry and would find me another truck. Really? First off, how is it possible that the Sales Manager for the dealership doesn't know the truck was special ordered for someone else unless he's either not doing his job or selling the truck out from underneath another salesman nose just to close a sale ? Secondly, why is it that he sent the salesman in to the office to tell me instead if being a man about it and telling me himself? Lastly, why would I want Laz Estrada to locate another vehicle for me after the scam they pulled on me? Needless to say, I left the dealership pretty livid and needed time to cool off. Even though, I had a pretty bad experience I was willing to give them a second chance had the Manager of the dealership attempted to contact me and apologize for the way things transpired. I even waited 3 weeks to post this review just to give them an opportunity, but that never happened. So, I decided finally write this review and contact GMC corporate to send them a copy. Hopefully, the owner of this dealership reads this review and decides to hire a new Sales Manager and Sales Team that knows how to treat their customers with some dignity and respect. FYI, I ended up purchasing a truck from another local dealership that did the whole deal over the phone with me in a half hour at a much better price and even delivered it to me. BEWARE, DO NOT DO BUSINESS WITH WILLIAMSON CADILLAC GMC!

shoulda2

4 de mar. de 2016

Hopefully people read this review and head caution when dealing with this dealership especially if you are an out of towner..Purchased a 2015 Yukon Denali and everything was OK until nearly 3 months later I still did not have the information for the local tax office / county clerk. I called in and talked to my sales rep (Jorni) he said that their title person had left the company and it was chaotic. I already paid once according to my bill of sale for the title work but they just ignored that fact and said if I wanted to get my title / registration info I needed to pay them again or deal with it.With really no choice (unless I wanted illegal tags) I had to send them another ~$385 even though I was told by the local clerk it should have cost no more than $133 for the tag and was essentially held hostage as the consumer and paid nearly $600 to get the registration and tag which cost only $133 if I walked in with the paperwork they were supposed to give me.With a little investigation theyprocessed a order through SF ADA Title agency which I was told was a government agency in FL (lie) and hit me with many processing fees which is insane..I still haven't heard back from management / jorni ( sales rep) / jackie ( title clerk) or anyone on why I paid 2x for my title work, and each time it was significantly more the real cost behind it and there is no sign they are going to refund me for paying 2x for the same service.DO NOT DO BUSINESS with this shady business. I have disputed this with my credit card company as fraud at this point and will never recommend this dealership to anyone...

JAC

3 de mar. de 2016

I went in asking for a specific car they didn't have and David Browne worked hard to get exactly what I wanted in a matter of a few hours. I'm very happy with the attention.

ser justo

3 de mar. de 2016

estube alli tratando de comprar un cadillac escalade 2014 cuando trate de negociar el precio y algunos terminos .nada era a favor del cliente yo estaba siendo asistido por amigos mios ,que trabajan en the collection en coral gables ,y otros en la en la volvo todos trabajan alli por varios anos ,y saben lo que hacen y como lo hacen , ya que algunos de ellos trabajan con carros exoticos ,,y trabajan con los mismos bancos practicamente ,,,,.lo unico que saben decir es que uno no sabe lo que pide ,si vas a este de dealer ve preparado a solo pagar lo que ellos quieren ,ya que tienes que pagar todos los mantenimientos las impeciones ,y cualquier cosas que ellos le hicieron al vehiculo ,aqui la defensa no es permitida solo ,el auto ya lleva mas de 79 dias en dealer y no se vende ,Y SOLO PEDI UN NEGOCIO JUSTO ,QUE LAS DOS PARTES GANARAN , aunque no fuera por igual pero algo ,gracias de todas maneras , tube la oportunidad de ver como ustedes funcionan como negocio y poder decirles a todos como fue mi experiencia ,por los medios de comunicacion en los cuales trabajo ,que tengan un bonito dia

Enry

26 de feb. de 2016

This is a good dealership team except the mechanics, they alway damage something in my car every time I get it service. My service advisor Mr. Skip is great and the management team as well. If they could only get their mechanics to be responsible and clean they will have a great dealership.

M.Hernandez

23 de feb. de 2016

This is the second time my husband and I lease a Buick from Williamson and again they did not disappoint us. Our salesman Mr. Armando Lopez was very courteous and diligent answering our questions. We are very satisfied with his service and the overall experience with the Williamson team.

Robert H 808

18 de feb. de 2016

Every single time I have appeared at Williamson, I have been treated with care and respect. I drive all the way up from Homestead to Pinecrest because I prefer to do business with this particular dealership. I would also like to commend my service advisor, Mr. Mario Rangel. He is very well versed on the inner workings of my vehicle and is top notch at telling me what to expect, and what it will cost me to get the work done right. Over the years he has become a friend, and it is always a pleasure to see him, even when my car needs serious help. I bought my 2006 Cadillac DTS from Williamson as a new vehicle, and when the time comes, I would like to buy my next vehicle from the Williamson team. Thank you. Robert Hale.

Carolinazack

17 de feb. de 2016

Purchase and interaction with the dealership was very efficient. My wife and I came in with time restraints and the salesman Omar was very courteous, and took care of everything in a timely manner. I chose this dealership because they were the only Buick dealer within 40 miles of my home that had the exact vehicle in stock that I was looking for.

FL Garcia

6 de feb. de 2016

Took my 2008 Pontiac Solstice Convertible for couple of ignition recalls, my Service Advisor Ivan Pelegrino did an outstanding job, getting me a loaner, additionally I had some issues with the car and he took the necessary time to correct the problems, actually he extended the use of the loaner. Great experience, nice facility and courteous personnel.

Beth

18 de ene. de 2016

This was horrible, I witnessed how the sales manager treats his employees. The over all experience was just terrible. When you enter a store, you want to feel at ease and feel comfortable where you are and will purchase from. But the managers Benny, was very rough with his employees, you can feel the tension. I walked right out. I wonder if the owners know what goes on in the sales department

Rebecca

12 de ene. de 2016

Jose Mayorga was my car salesman, he is excellent! What a professional he is and it was the best car purchase experience I have ever had. Thank you Jose and the Williamson dealership!

Annette

31 de dic. de 2015

Excellent in every way. Very kind and helpful salesman and lease agent. Helpful in being able to view and drive car as well as various different cars to be able to get an adequate choice.

Antonio De

29 de dic. de 2015

A fantastic buying experience. Extraordinary service. No tricks. Great salesman,very kind and well informed. This is the seventh car that I buy or lease from Williamson Cadillac.

Vbooth10

27 de dic. de 2015

5 months ago i walked into Williamson to purchase a new 2015 SRX. Due to not having color scheme i wanted and otherw features (i wasnt in love with the vehicle) we opted last minute for a '12 SRX (with 20,000 miles, warranty and CPO). Day after purchase, i had to call roadside assistance - battery dead. 3 weeks after i had to take it in due to an unfortunate event of breakin at a nearby park to fix 2 windows. Upon pickup from service i had issues with both the locking system and airbag. I called friday for an appointment for both and that same day i had emergency situation with the car which police had to break yet another window. Immediately i took to williamson. Complaining how can they return a vehicle after service that is not inspected or safe for the driver. They fixed both issues without charge. 2 weeks later airbag issue yet again. Due to the inconvenience - i held off calling yet again for another service appointment. A few weeks passed and my front headlight goes out. With the time change i couldnt hold off the appointment. Called for both light and service airbag. To my shock, a few days after drop off i received a call stating my light is not under warranty due to it being aftermarket because of a crash. I was livid. I chose certified preown for the rigourous standards and tests these vehicles go under as well as the warranties. Not to mention i purchased the vehicle as my main family car for my 3 year old and my soon to be newborn. I was in utter shock as i would have never purchased this vehicle knowing it was crash. I have previously owned 2 BMWs and 1 mercedes and i have never been to a dealership with this many times in 5 months in those 3 cars put together. Due to my anger and shock i requested to speak to manager and i refused to put another dollar into this vehicle as i am not a happy customer. They agreed to fix light and airbag with no charge. 1 week later and Now my car has a weird sound with the engine that didnt sound before that anyone who gets in my car notices. Im fed up. And i will never purchase a vehiclw from this dealership again and advise to all to avoid this scam. I will be taking the car in soon to see about engine and complain. And even perhaps get a legal representative. Because safety of my children is of upmost importance. Williamson cadillac - you need to find the remedy to this situation as i refuse to be burdened by the inconvience of your poorly performed service, complete and illegal lies to customers, and your "loaner" service whcih takes 2 weeks to get your $250.00 dollars back for cars that are absolutely disguisting to even sit in.

Enidio

19 de dic. de 2015

RENE ROBERTS WAS VERY GOOD IN EXPLAINING AND ORDERING OUR CAR TO FACTORY. tHE CAR WE WERE LOOKING FOR WAS NOT IN STOCK. I KNOW RENE FOR MANY YEARS AND HE IS THE BEST. WILLIAMSON'S PERSONNEL SHOULD BE COMENNDED FOR CORTEOUS, FRIENDLY AND GREAT SERVICE

Susan

15 de dic. de 2015

I always get great service, from the initial call through to the pickup. Mickey Barrios is a great representative for your dealership, and deserves special recognition for his consistency. Thanks a million. Car feels like it is brand new.

Laura

10 de dic. de 2015

My service rep was customer oriented and efficient. However was not as thorough as other reps I've had. He didn't review what was found on an issue I was having, nor did he tell me the total cost, other than reminding me I had a $50 deductible.

Barbara

10 de dic. de 2015

As usual, Williamson Cadillac is the best dealer in Miami, Florida. The people make the dealership and they are always professional, courteous, and friendly. Their knowledge about the cars and service available is always on spot and that helps to make not only service decisions but future purchasing decisions. Again, the best dealership we have ever dealt with.

Zeke

6 de dic. de 2015

This is the first vehicle I purchase from Williamson. This and very contact I have had with the service dealer department has been excellent. Skip my service advisor has kept me informed thru all the processes. When there has been delays I have received constant updates. With this kind of service it would be very difficult for me to even consider any other brand than Caddilac from Williamson Cadillac.

Anett

1 de dic. de 2015

Everything as perfect as always just got bother cause I was told car was ready to go to the valet area n once there after waiting for like 5mnts I asked n was told that the car was waiting to be washed n the wash was not as good as other times. Service was perfect n Richard very nice. Will always keep going there.

Carol

1 de dic. de 2015

I brought my GMC in for service due to a water leak problem under the front floor mats. My first attempt in getting it resolved was not successful and the service writer made a couple of unnecessary comments to me that were also heard by other people waiting for their cars. After speaking to the service manager, Mr. Juan Santos, he worked with me and followed the situation through until it was corrected. Due to Mr. Santos and his professionalism and courtesy above and beyond, I will continue to use Williamson's Service Department in the future. It took three additional trips for service until it the problem was completely resolved. I applaud Mr. Santos for his interest and follow-through with my situation.

Clifford

30 de nov. de 2015

I was very pleased with the service provided by Skip Moosang and the rest of your service team. Dropping off my vehicle went smoothly and Skip keep me informed regarding the progress of the needed repairs. My vehicle was returned in a clean condition when promised. Too bad not everything in life could be this easy! As a retired General Motors Service Representative, I very much appreciate how your dealership treats its customers.

Charles

28 de nov. de 2015

Eddie (De Armas) who is the customer service rep we always ask for, did as he always does and kept us informed. Mike at the body shop did a great job with this major repair from a collision and we are so happy to have our Envoy back. He worked with us and the insurance company, and made solid suggestions. It looks like a brand new car!

Ethell

27 de nov. de 2015

My service was excellent . However when it came time for me to pick up my car the service was Very Poor. No one asked if I need any help I waited and observed other people getting into their cars, I had to ask for my car and I had to wait over 30 min. and ask over 4 time were was my car. My car did not show up until I was entering the building to complain about it.

Kevin

27 de nov. de 2015

We service two of our vehicles at Williamson and when I schedule service our salesman Raul Garcia meets me at the service counter to,make sure we are getting excellent service. Mario our service advisor is always professional and makes sure all issues are resolved. We appreciate the attention!

Wilfredo

23 de nov. de 2015

From the moment I arrived at the Williamson Cadillac dealership the experience I had was exceptional and exceeded my expectations. Mr Bruno Zayas greeted me and immediately made me feel at ease treating me like family. I have visited many dealerships before this and can say it is a breathe of fresh air to witness all customer's at Williamson being treated like royalty by highly professional staff. Bruno made my car purchase a joyful experiences. Thank You Again Bruno !!

Martha

23 de nov. de 2015

Bruno was pleasant and explained all my options on the vehicles I was looking at. Based on my experience with my salesperson Bruno; and on the vehicle I selected I have already recommended friends to go to Williamson Cadillac, GMC Buick. Definitly the best experience in purchasing a vehicle. Please note I also looked at Honda (Rick Case) Subaru of Pembroke Pines, and Miami Lakes Chevrolet. The vehicle purchase was made at Williamson as I loved the terrain, AND the service I received from Bruno was OUTSTANDING. I cannot say the same for the service from Honda or Chevy. I look at the service received before I purchase - as an indicator of the service after I own the vehicle. If Bruno is any indicator of how Williamson does business - then my experience will mean that Williamson will have a lifetime customer. Thank you for such an enjoyable experience.

George

22 de nov. de 2015

Richard Loero was quick in identifying the value of my tires and offering a fair solution. I was pleased with the fairness and speed with which the problem was solved.

Wanda

22 de nov. de 2015

The Service underwriter, I believe a Great adquisition to Williamson. He performed a great service and always kept me informed.

Gustavo

20 de nov. de 2015

The service advisor was great kept me posted on a weekly basis about my car but taking a month to fix an A/C evaporator is really unacceptable won't be buying GM cars ever again. Rental place very bad

Magaly

19 de nov. de 2015

Everything is very clean and comfortable. The complimentary water and coffee makes the wait look shorter. All the employees are very nice and professional.

Jose

18 de nov. de 2015

Good experience. A bit of a wait for it especially early Saturday mornings if there is more than 10 or 15 ahead of me.

Roberto

18 de nov. de 2015

Excellent service. Provided transportation in a timely manner both coming and going from the dealership. The Service Advisor was extremely helpful.

Rosita

16 de nov. de 2015

All of the personnel that I came in contact with were very professional, knowledgeable, and efficient. I would highly recommend this dealership.

Melissa

16 de nov. de 2015

Skip my adviser takes care of everything in a professional manner. From the time you pull in , to the time you pull out, you are greeted by courteous and professional individuals.

Joana

11 de nov. de 2015

The experience of leasing my third vehicle from Williamson Automotive Group was excellent! I must say they make it easy for me to continue returning for all of my vehicles. Rick Valentine is a great no-nonsense person who helps you find the vehicle you want for the price that fits your budget. The process is always very straightforward and hassle free!

Virginia

9 de nov. de 2015

Mickey Barrios is great! I am really fortunate to have him as my service representative. I think it's another reason why I enjoy driving my SRX. He is attentive and doesn't try to up-sell. He also likes to get things done right away. He seems genuinely interested in getting my car in tip top shape.

Sandra

9 de nov. de 2015

I'm always very pleased with the service. The waiting area is comfortable and the big screen tv helps the time go by. The advisors are always pleasant and helpful. The only minor complaint I have is that they shouldn't tell you your car is "on the way down" if it's just going into the car wash. I waited outside for 30 more minutes because she said my car was on the way down. I would have preferred to wait in the waiting area inside.

Letha

9 de nov. de 2015

It was a fast and quickly done just like I wanted it to be. we went right to looking as cars. and found just what I was looking for my buick enclave 2015 . And got a beautiful discount as well. I love Williamson Cadillac and I will recommend it to family and friends.

Kenneth

5 de nov. de 2015

The salesman William Thomas was very knowledgeable & treated me like a king. The showroom was a major letdown. No models to look at & we had to drive a few miles away to look at cars in the heat under the expressway.

Carlos

4 de nov. de 2015

Great dealer! Great Service Rene Roberts is a great salesperson, Tony Martinez in Service is aldo great and Benny Ledesma the sales MAnager is superb

Angela

3 de nov. de 2015

Everyone at Williamson was fantastic. I want to that the opportunity to thank our salesman Harold and Tony from Finance. These gentleman were instrumental in getting our deal done.

Ines

3 de nov. de 2015

Obviously when you go to the Service Department it is because there is trouble but somehow there is something special in the way everything is solved, the way you are treated and very specially the honesty.

Gloriastine

2 de nov. de 2015

Everyone in the service department treated me with respect and kindness! Thanks to the knowledge and expertise of the Manager- Mr. Juan Santos he made sure that everything went well with the service of my vehicle. I was happy and very pleased with the service. I will continually bring my vehicle there for service and recommend your services to other customers!

Angel

2 de nov. de 2015

This will be the second vehicle a purchase from Williamson this year. A few years ago I leased three (3) vehicles. The only reason I came back is because of Mr. Michael Penn. He is a great person. He is not just a salesman, he becomes your friend and he does whatever is in his hands to satisfy you. I f not for Michael I wouldn't be your customer. I'm very satisfied with the service I received.

Enrique

2 de nov. de 2015

Excellent service, the Service Advisor Mike I consider him a super individual that goes out of his way to make the client feelgood. He is a true professional

Richard

1 de nov. de 2015

Best Service from any Dealership ever!! From sales rep to service manager!! Great Feeling to buy a car and feel good about the deal.

George

31 de oct. de 2015

I always feel that my car is being serviced properly and with care. The service writers keep me apprised of what is being done and what other services might be appropriate and available. I feel very confident in the service my car is receiving. I was especially appreciative of Richard Loero's willingness to help and his efficiency.

Michael

30 de oct. de 2015

As usual, I waited until the last possible moment to address the mandatory oil change for my leased vehicle. I called in the service center and the attendant scheduled me an appointment for 2 days later; but, she told me if I like I could come in that day and they would try to fit me in. I showed up at 4:30 and I was out of there before 6 with my service completed and a clean vehicle. Great service; thanks.

Christopher

29 de oct. de 2015

Bruno was fantastic and was a wealth of information which allowed us to make an informed decision. Getting to 20 words so i can be submitted.

Robert

26 de oct. de 2015

Love Al Ammons. Easy to deal with and never have to get into a fight with like in other dealerships. A pleasure and no hassle. I hope he stays around for manyyyyyyyy years to come.

Ersira

26 de oct. de 2015

So far it has been a very positive experience all around. Everyone is very helpful and courteous and have met my expectations about what customer service should be.

Omar

26 de oct. de 2015

Everything is great from beginning to end. Only complaint is they need to start providing their own vehicles as rentals. Enterprise wanted me to wait 2 hrs to get a rental that i had schedule a week prior.

Luis

25 de oct. de 2015

Mike Penn and Benny Ledesma have been assisting me in finding cars for many years. They are always willing to go the extra mile to get me the the model, color and year that I want.

Juntung

25 de oct. de 2015

My Service Advisor Mr. De Armas is the greatest! He takes care of me and is VERY patient. He ensures that I'm satisfied and everything is in tip-top shape before I pull off. I can count on him to definitely make me laugh before leaving. I don't plan on switching from Cadillac any time soon.

Juan

23 de oct. de 2015

I took my vehicle for a defective airbag sensor. I was advised that the repair would take several days but I was given a courtesy vehicle for the days my vehicle was in the shop. Overall a great experience I would definitely take my vehicle back for any service or repairs.

Lisa

22 de oct. de 2015

I consistently have an a wonderful, warm, helpful, caring and humorous experience with people at the dealership, in particular Mario and Skip. To date, I have purchased three cars from the dealership.

Lynda

20 de oct. de 2015

My favorite CD in the radio I forgot to take was taken by an employee while it was there. Someone is not trustworthy who works there. Car looked beautiful as they did a great job and dealership is wonderful.

Stephane

20 de oct. de 2015

Mr. Orlando Duque did an excellent job helping us acquire the best vehicle that fulfilled our needs. He explained every aspect. It has been the best experience I have received ever, really as he said a "red carpet" experience.

Carmen

16 de oct. de 2015

Robert was very easy to deal with and made everything really easy, when I got there, the car was ready to go and I didn't have to wait

Christopher

16 de oct. de 2015

I met with Luis Carbonell. He was recommended by a friend and was well worth it. I came in looking for a lease on a 2015 Encore. Unfortunately there was only one available and it was blue. Nothing against Buick, but blue is not my color. Luis called 3 other collegues and sought out one in Ebony. He also maintained contact with me daily to assure any additional information or concerns I had were met. He assisted with my trade-in, lease deal and details, as well as credits. The overall experience was beyond any other I have had at any dealership. I will recommend him and Williamson in the future. Thank you.

Barbara

15 de oct. de 2015

This time I had the opportunity to get Ivan Pelegrino as my service agent. he was great to say the least, very helpful and knowledgeable about the issues I was having with my car and even recommended adding something to my regular service to help with one of my issues and I did take his advice and pay for it. The service took a couple of days but I was given a loaner and I was happy about it. Keep up the good work.

Lazaro

15 de oct. de 2015

Skip was great the fact that I don't know much about car repair he made it his business to make me fell good.

William

10 de oct. de 2015

The product has changed dramatically since I bought my last new car. Knobs and buttons have been replaced by swipes, which I do not like. I can no longer get a multi CD disc player, a must for my next new car. Things seem to be moving in the wrong direction. I am a bit disappointed. The sales experience was not too bad, much better than last time.

Marta

9 de oct. de 2015

It was certainly a very pleasant experience. The Service was very efficient, professional and friendly. I look forward to my next service visit

Gail

9 de oct. de 2015

I've had my cars serviced for several years at Williamson and couldn't speak more highly of their service department. They're prompt, courteous and most eager to satisfy their customers. Mickey Barrios, the person who has helped me for a number of years, is especially outstanding.

Jean

9 de oct. de 2015

An oil and filter change should be faster. Especially when an appt. has been made for it to be performed.

Yvette

9 de oct. de 2015

The wait timeline to have a vehicle service is too long. A vehicle should be service and returned with 48 hours.

Miroslav

7 de oct. de 2015

David was perfect, he explained me everything about the car, did answer all my questions and found me the vehicle that I was looking for. Then he helped me to organize the insurance for the car and set up everything for me. I am very satiesfied with the service.

Marco

6 de oct. de 2015

This was my second time leasing a vehicle at Williamson and will definitely be back!! The sales associate that helps us is incredibly knowledgeable and sweet (Ron Peoples). We'll definitely keep recommending friends.

Jose

5 de oct. de 2015

I am very thankful for the service ,I recived during the purchase of vehicle I want to thank to Robert Garcia and Luis Sanches for tueir help , Iwil lcontinue to purchase from them .Thank Jose A Perez

Mary

4 de oct. de 2015

I really didn't expect to buy a car when I went in to the dealership. I merely wanted to compare the GMC with the Chevy. Joel was a great salesman and made it so easy. I have told everyone I can to go buy a car there.

Todd

3 de oct. de 2015

Jermaine had paper work in order. Sat down signed documents and was finished in no time. Took his time showing the features of the car. Great job .

Juan

2 de oct. de 2015

Very well taken care of by all personnel at the dealership. Would recommend to everybody. I do feel very well treated

Gary

30 de sep. de 2015

The reason that we bought a cadillac was & is due to the fact that you have an excellent service department! I am a 74 year old woman, not latin, and I am always listened to - thank you!!

Rebecca

30 de sep. de 2015

I love my service advisor Micky Barrios. I only want him going forward to help me. His expertise and time he spent with me this past Saturday showed me that Williamson Cadillac only hires knowledgeable PROFESIONAL people. That's why you stand out in service from all the rest.

Diego

26 de sep. de 2015

Great people and customer service, however, the process of turning in and getting the car back was very lengthy. Maybe it happened to be a "peak" time, but everyone was very proffessional and friendly.

Mario

26 de sep. de 2015

Service Advisor Mr John Varala was very helpful, knowledgeable, and very polite. It was a real pleasure dealing with him. I think he is a great asset to the service department and the dealearship - Thank You

WilliamsonIsTheWorst

25 de sep. de 2015

Please do NOT BUY, LEASE or TRY TO SELL your car to Williamson Automotive Group! I am a young professional and a long-time loyal customer to Williamson Cadillac, purchasing 2 new cars (CTS & SRX) from there and servicing them there. I really loved my last purchase, a 2007 SRX and it was so good to me that I kept it for this long updating its extended warranties through GM to keep it maintained. I had never leased before and got this great lease offer for a 2015 Cadi SRX from both Williamson and Braman. Before going to Williamson, I called there and asked about the lease offer. They began steering toward something different and higher, but I maintained my interest in the 2015 SRX offer. They said they had limited stock and not the color I was looking for, so I called over to Braman. Braman said that they had limited stock left too and not the color I was looking for, but the rep spoke to the manager and got them to approve giving me the 2016 SRX for the 2015 deal (i.e. no money down, $339/month for 24 months, etc.). As a loyal customer to Williamson, living in the area, I went over to them to discuss selling my 2007 SRX and purchasing a lease through them. When they told me that they only had around 2 SRX 2015 available, I told them about the Braman offer to get a 2016 for the 2015 offer. At the time, I was meeting with Ron Peoples, who said he spoke to the General Sales Manager. Ron advised that Braman could not have truthfully made that offer, that it was impossible and that the likelihood was that I would go to Braman and find that they had deceived me. I told him that I had the offer in writing and if they deceived me, they would likely be very unhappy with what would occur in their showroom; that I wouldve been very visibly upset with them. Moreover, I asked Ron about the offer for my car and he advised that the Manager could only offer $7,500, because there was a mileage issue that needed to be addressed with Braman. Apparently, when I went there to get new brakes on my car in July 2015 (because they had a better deal on brake replacement), they accidentally put my car mileage as 30,000 something instead of 60,000 something (whatever it was at that time). We asked why the offer was so low for such a low mileage car in such great condition and he said once the mileage situation was cleared up with Braman, the offer would be different. I also reminded him that I had received a letter in the mail from them offering to buy my 2007 SRX for up to $16,500, so it seemed really low for a car that was in great condition with unusually low mileage for the year. Moreover, this was not a CarFax issue, this was just an internal issue in their system that couldve been cleared up by simply looking at the digital mileage and plugging it into their system (meaning Williamson couldve cleared it up themselves while we were sitting there) and if they really didnt want to clear up this error in their internal system, they could have told me to call Braman while I was sitting there and have them clear it up. Ron also reminded me that the price was a dealer price for the car, i.e. wholesale, auction-type price; not the retail value, i.e. the price they wouldve turned around and sold it for. I decided to look up both retail and wholesale pricing online and realized that it would likely be better for me to price it above wholesale, but less than the retail price a car dealer would sell it at, i.e. a win-win for both me as the seller and the person as the buyer. I posted it on a local, members only site for luxury, higher-end items to be sold for cash as that was the sites rules. I had many interested buyers, but a lot of them wanted to pay with a credit card (against the sites rules) and not cash. I had a serious cash buyer, who was ready to buy my car and asked for the VIN (I figured to do a CarFax report, which I had no issue with). However, she called over to Williamson Automotive and provided my VIN, where they then violated my privacy and started discussing my car, stating that it was NOT under warranty (which was completely untrue), that it was only worth $6,000 (they quote $7500 or more to me 2 days earlier) and that it had mileage issues. First and foremost, they had no right to discuss my car with anyone without my permission. They lied about my car and its warranty and lied about its value. I called Braman to have them fix the mileage issue in their system, which they fixed promptly over the phone and then they asked why Williamson didnt just update the info in their system when they appraised the car and saw what the digital odometer said. I also asked Braman if anyone can just call with someones VIN and get values and opinions on other peoples cars. They said absolutely not! They said that would be a violation of the clients privacy; that the only people that can discuss the car is the owner of the car and anyone they give permission to. Meanwhile, the cash buyer suddenly decided they were going to pass. I called Williamson Automotive and was very upset. They referred me to the General Manager, Jeff Rogers, who defended their actions by saying he doesnt believe that anyone did this but he would look into it and get back to me. Rather than Jeff Rogers calling me back, he had Benny Ladesma, the General Sales Manager, return the call and left a voice mail a day later. My husband called him back on my behalf that day and the next day with no return call from Benny, so I called the following day (today, 9/25/15). Benny finally returned the call and proceeded to say that they did do it and defended it, stating that it was a very important customer to them and that their very important customer had my VIN and that they disclose this type of info to the very important customers, even without the permission of the actual owner (ME). Although I have it in writing from this very important customer, he states that they did not tell this customer that my car was worth $6,000, because he had it valued at $7500 in the system and that they never mentioned that it was not under warranty (even though I have both of these things in writing from this person). I reminded him that I was a very important customer and that I have bought 2 cars there and was trying to lease a 3rd one, so I too am a loyal customer. His response was that they did not do anything wrong by providing private info about my cars value or warranty without permission (inaccurate info that devalued it significantly and caused the woman to post something negative on the member only site where I was selling the car; something untrue, because Williamson provided false info to her). His next response was that if I was such a loyal customer, then why did I lease my 2016 SRX from Braman instead of them? This just took me over the top as you already read above that I tried and tried to be a loyal customer to Williamson, but anyone including their very important client wouldve taken the Braman deal over theirs. As I stated before, I got a 2016 SRX for $0 down, $339/month for 24 months at Braman or I couldve gotten the exact same thing at Williamson for a couple thousand down and pay $479/month. Anyway, it was infuriating. Not to mention, if you do service at Williamson and your car is under extended warranty, you have to pay for a loaner and their service is backed up for weeks (although I do love the service guys there; they are good people, but even they told us we should go to Braman for service). Braman, on the other hand, will give you a loaner whether you car is under regular or extended warranty. Living in the Pinecrest area, I never thought I would become a loyal Braman customer (having to drive downtown rather than down the street), but apparently, Braman sees me as a loyal Cadillac buyer and very important client. Benny told me that I wasnt, because all he could say was that this other person was so important and that is why they did what they did, made negative statements about my car and basically interfering with my sales transaction. They interfered with my sale, probably because they wanted their very important client to buy the used car from them instead of me, so the best way to do that is to quote an extremely low wholesale price to a retail buyer and tell them that there is an issue with my car and my warranty (all untrue). As a final remark, Benny went on to say to me that there was an issue with my warranty and I told him that it was completely untrue; not only had I used my extended warranty recently, but as I thought I was selling the car to this cash buyer on that day that they made all these negative statements about my car, I had called the GM extended warranty company to find out about transferring my warranty to the new buyer. They sent me the transfer docs via email, so I have a date-stamp of the day this occurred and totally said my extended warranty was good to 72,005 or 5/15/16, whichever came first. Since my car was at 63K, it was well under warranty. Also the new buyer had the ability to extend the warranty again as long as they did it before it ran out, which they had plenty of time based on the month and the mileage. I told Benny that since they felt so inclined to interfere with my sales transaction that they should buy my car for $13,500 (my fair retail advertised price). He said absolutely not and laughed. I told him that they would be selling it for that or more if I sold them my car, so they should really do the right thing. He completely defended their actions, saying that disclosing info is what they do for very important clients.

Lisa

23 de sep. de 2015

Ron was excellent to work with. Very knowledgeable and extremely helpful. I will definitely recommend others to visit Ron if they are in the market to buy/lease a car.

Norma

23 de sep. de 2015

All of the associates involved in the transaction where very professional and congenial. They all did make my experience pleasurable.

John

21 de sep. de 2015

Roadside service was great. Response, solution, attitude were very very much appreciated. Thx again - keep up the good work, competent and helpful people are the real key and WmSon has proven this to be true.

Gail

19 de sep. de 2015

Love my sales person Guillermo Farinas, service dept needs to tighten up schedules. Car went in for routine service at 7:30am for 10:30 appt. by 3pm still had not been touched. Had to get a rental (free) after waiting more than 45 minutes. Next day car was finally ready at 4:30 pm.

Richard

18 de sep. de 2015

One of a kind better than BMW service that is why a trade in my bmw for a Cadillac, your sale team Alberto Fernandez one of the best and very professional and dedication on what he does. I will come back to trade in all my card thank you Alberto.

Martha

17 de sep. de 2015

The sale associates as well as the dearlership manager are very helpful and friendly. They go way and beyond the call of duty to help their customers walk away with the car of their dreams. They made the process easy as well as make the customers feel happy. I like to thank Mr. Roberto Garcia for a job well done. He is an outstanding sales associate. Also to Benny Ledesma (dealership manger)for all his help and advise. They are an asset to Williamson Cadillac. Please inform them of these comments. Thank you! Ms. Martha Ferro :)

Juan

17 de sep. de 2015

Had a great car buying experience. Mike Penn was very helpful and straightforward from the beginning of the car buying process.

Nora

16 de sep. de 2015

our service provider Tony Martinez is very good that is the reason why we always try to make the appointment with him and the service they provided was very good also we are very satisfied

Nancy

16 de sep. de 2015

Jermaine Chambers our Salesmen was extremely helpful and patient. He went out of his way and even came in on his day off so I can get my car.The Manager Bernie was also extremely helpful and complaint.

George

15 de sep. de 2015

Went above and beyond to make sure we had exactly what we wanted; ordered vehicle and came in a timely fashion. Dealership even delivered the vehicle to our house.

Rosa

14 de sep. de 2015

My husband and I have an excellent opinion about your services, staff are very nice , professional and helpful specially our sales person Celida Naranjo and Manager Mr. Benito Ledesma.We really appreciate your help and we are very happy with our choice with you. Thank you!!!!!

Ralph

13 de sep. de 2015

It is because of Eddie de Armas I choose Williamson Cadillac. I am always greeted with a smile and given expert advice. Eddie's service is truly professional.

Elena

11 de sep. de 2015

Our salesman, Hamide, was outstanding. He was patient, committed to helping us, and was clear on step by step of the process.

Barbara

10 de sep. de 2015

I received excellent service from Mario, the problem with the lights on my vehicle were presented to the Manager who immediately agreed that they should be changed. Now I don't have to use high beams when I am driving at night.Thanks to Mario and the Team.

Wilfredo

8 de sep. de 2015

I am very satisfied with the attention and kindness of the service personnel. They explain the job to be done in a simple way. Thank you

Alexander

3 de sep. de 2015

Great experience. I usually don't like dealerships, however Storm made me feel comfortable and was very knowledgeable about the vehicle. I purchased it from there because of Storm

Geoffrey

3 de sep. de 2015

Mickey Barrios is your most professional Service Rep. and he processed my service yesterday with his usual competence and humor.

Angel

2 de sep. de 2015

I dealt with Jairo and Benny, both of whom were incredibly professional and beyond helpful. Past vehicles I have owned include Lexus, Acura and Mercedes. After my experience at Williamson Cadillac and having the vehicle for a week, consider me a convert. Love the vehicle and truly appreciate the service I received from Jairo and Benny.

Gary

31 de ago. de 2015

Your service managers are excellent - along with Mr. Al Ammons, who we bought our car from - these folks are the reason we bought a car from your dealership

Ana

30 de ago. de 2015

Orlando Duque was nothing but excellent, he always on task, always honest, and never pressured you to get into a car. He listened and showed he cared about the car I wanted. By far the best experience at a dealership in my life. Orlando is totally first class, Williamson Cadillac is a fine place with him in it. Same goes for Ricardo from finance, Unbelievable human beings.

Gean

30 de ago. de 2015

Tony is awesome!!! He was my service provider both visits and made sure my vehicle was taken care of and followed up with me about the service details. It helps when you have someone you can trust when it comes to car service especially for a female. Thanks Tony

Eduardo

30 de ago. de 2015

Timely service and attention Excellent repairs keeping my vehicle newReturned my vehicle clean and vacuumed Service advisor was knowledgable and professional

Jesus

29 de ago. de 2015

I had a great experience with my service writer Mickey. He went above and beyond to ensure i received the best possible service during my visit. He also took the time to explain the services performed during my visit.

Andrew

22 de ago. de 2015

Great people; great cars. Overall experience was enjoyable. Williamson was recommended to me by my son. Now I also recommend to others.

Consuelo

21 de ago. de 2015

excellent service adjusters very smooth handle by all personel in the service dept. great place to take you car to be repair

Thaddeus

21 de ago. de 2015

1. Mike Penn was terrific. No games, no haggle...professional and reasonable. I came in Saturday at 5PM and left with my new 2015 Sierra SLT by 8PM...2. Brought truck to check Ac and transmission. Ivan was excellent. Informative, professional, courteous. Basically my visit was a test run of the service department and I give it an A+. Organized, efficient; friendly staff.

Jose

18 de ago. de 2015

This was my 2nd purchase at Williamson. The first was not as good as this last one. The main difference was the great assistance I got from the sales consultant, Mr. Hamid Elmernissi.

Raul

18 de ago. de 2015

The only problem I see is that on the weekends there are a lot of clients coming in for service and just a few guys from Customer service so the line gets really long and it takes a while to be taken care. In my opinion if you decided to offer technical service on the weekends, which is great because I can not go during the week because I have two jobs, then you need more people in Customer service. I know its the weekend but it is really annoying to have to wait for so long to leave the car for repair or service.

William

15 de ago. de 2015

Walked in knowing what I wanted. Took way too long to get deal through.last vehicle I bought I was done in less than an hour, took almost 2.5 hours this time.

Arden

15 de ago. de 2015

Mickey is the best. Courteous professional and wanting to do more to make sure you're happy. Thank you Mickey and Williamson.

Ana

15 de ago. de 2015

Angel and Ron were both amazing! We leased from Ron and he made the whole experience easy and pleasant. The best experience my husband and I have ever had at any dealership.

Lisa

13 de ago. de 2015

Wonderful customer service. Everyone is helpful and makes customer feel welcome and like family. Mario and Skip are the best!

Wendy

9 de ago. de 2015

always on time, polite and keeping me well informed to the status of my vehicle. well done. They make a truly professional effort at keeping the client happy. Hard to find these days.

Felix

6 de ago. de 2015

Was attended to immediately by Erica Castaneda. She was a pleasure to work with and should be considered as a valuable associate to your company. I was very happy with the entire process in having my SRX vehicle serviced for maintenance. I will highly recommend Williamson primarily because of employees like Erica who greeted me with enthusiasm! Also, a special thank you to Jose Ruiz who coordinated scheduling the service appointment in a professional and very pleasant manner. Props to all who helped me!

Arianne

6 de ago. de 2015

Celida Naranjo, our salesperson was excellent. She made it a very quick and pleasant experience. I will definitly recommend Celida and Williamson to my family and friends.

Kelly R. Smith

5 de ago. de 2015

After several nightmare experiences with other dealerships I am so glad that I went to Williamson Cadillac. I am a single mother of 3 young children with not so great credit. After visiting several car lots and dealing with pushy salesmen I went out on a limb and decided to check the inventory of used cars at Williamson Cadillac, where I found the exact vehicle that I was looking for. Half the battle was won. Now came the all dreaded part of crunching numbers and financing and questioning whether or not they would be able to find me a deal that would fit my budget. They really had there work cut out with me. The Salesmen Hamid was the most patient salesman that I have ever had the pleasure of dealing with. This was not an overnight process. Multiple occasions I left out of there on a simple hand shake and instructions on what I should do next. Unlike the others who would give there first born child to keep me on their lot to try and put me in a car that I really did not like. Tony Mercado the Finance Manager worked on my situation for days. After a week I received a call from Hamid who kindly asked me to come in because Tony was able to find me a lender that would meet my budget. When the deal was done I left in what was a 2011 used vehicle to them but to me it was a brand new car, down to 4 brand new tires and a full tank of gas. Thank you so much for your time and patience as well as a few good laughs. I would highly recommend this dealership to anyone who is in the market for a new or used car. You can count on Hamid for a stress free no pressure experience and Tony Mercado to find a lender that can accommodate your budget and not theirs.

Jonathan

4 de ago. de 2015

Leo and Robert went above and beyond to make sure I was happy with the car and the deal reached. it was a pleasure to lease a vehicle from Williamson.

Kimberly

4 de ago. de 2015

Jermaine, Tony and the entire staff were very courteous and knowledgeable. When I walked in I felt right at home. The service was outstanding and I am telling all my friends at your dealership.

Adrienne

4 de ago. de 2015

Ivan was an excellent representative of your company. Got me in an out. It would be helpful when the car is ready, it is washed so that the runner can just bring it down, not where I have to stand for 15-20 minutes more.

Eric

4 de ago. de 2015

I thought the experience was positive. The only negative was fighting for office space to close the deal. But I guess that shows your success.

Tlan28

3 de ago. de 2015

The dealership has the worst service department. They never have the vehicle fixed in the date as promised plus when you get your car back, something different is broken

Ada

2 de ago. de 2015

Everything went very well and quickly, love that part of it. Sales (ANGEL) and FI personnel were excellent - will come back to them again in future

Roy

31 de jul. de 2015

This was our second purchase in two weeks. Very happy with Guillermo. As soon as the lease is up we will be back. He has a customer for life in me. Thanks!!!

Pepi

31 de jul. de 2015

Yorny Fundora has been dependable, earnest, helpful and considerate first w/ my (now deceased) husband, & now w/ me. We have appreciated that very much.

Antoine

31 de jul. de 2015

Great customer service and experience as always. The process of buying a new car was made enjoyable with the people involved

Maria

30 de jul. de 2015

Rene Roberts, was absolutely wonderful, helpful and extremely competent and knowledgeable. He went above and beyond to ensure he made the whole experience enjoyable. Will definitely be getting all my cars from Williamson.

Lourdes

30 de jul. de 2015

Guillermo was very pleasant and knowledgeable. He got us the deal we wanted and we couldn't be happier. I was so happy in fact I came back a week later to get my mom a car also. He is a huge asset to your dealership.

Ranjit

30 de jul. de 2015

my sales consultant bruno z. was very knowledgeable and professional. he answered all my questions and made it easy for me to go through with the transaction. a very positive experience.

Maria

27 de jul. de 2015

I had the best experience I have ever had in a Dealership...They made it happen... And now I lease a GMC !!!VERY HAPPY !!!!!!

Frantz

27 de jul. de 2015

Eddie DeArmas has been my serviceman for over two years now and he has always given me the most curtious and professional service. This was time at the dealership was no different. Great service as usual.

Ana

25 de jul. de 2015

My last service call was an emergency since battery with one year on went bad they took care of me immediately and provide a car. They are outstanding!

Alexandra

25 de jul. de 2015

I'm always greeted as soon as I turn into the dealership. All staff that I came across were friendly, and made sure I was taken care of right away. My service advisor, Tony Martinez, is always a pleasure to work with.

Kristina

22 de jul. de 2015

I can always depend on my service writer, Mario Rangel, to advise me re: what is best for my car! And while I'm waiting around for my service to be completed, I'm chatting with my friends on the sales side. My car was ready befor I knew it!

Betsy

22 de jul. de 2015

It was my first time having to use Roadside assistance and I had a great experience. Battery was changed on the spot and tire pressures were checked. Everything was done fast and efficient. Very pleased.

Juan Carlos

21 de jul. de 2015

What my wife and I really appreciated was that there were no sharks at the dealership. From the moment we arrived until the moment we signed the deal, we were treated with courtesy and class. Because of the genuine politeness of Storm Adams, we will now be very proud members of the Willianson Cadillac family for years to come. We can not say enough good things about Storm! Thank you all for the BEST car shopping experience we have ever enjoyed!

Darryll

19 de jul. de 2015

Mr Rangel was very helpful in taking care of the services I needed on my truck. The technician that serviced my vehicle was very efficient in his diagnosis of the other items I need to get fixed.

Lionel

18 de jul. de 2015

Our sales rep Mr. VALENTINE was amazing. We told him what we were looking for and he went over and beyond to make sure we got exactly what we wanted. Even when our daughter was yelling and screaming he didn't turn us away. Thank you so much for all your attention, we love our new cadillac, especially our daughter.

Sasha

18 de jul. de 2015

Jermaine was knowledgeable and helped me make my decision to trade in and lease a new car! He made me feel comfortable with my decision and I felt very well informed by him in my purchase.

Roberto

17 de jul. de 2015

I am Mr. Al Ammons client, who directed me to Mr. Juan Bruno Zayas III, who initially assisted in showing the vehicle and filled in the initial papers, he was very courteous and knowledgeable and did an excellent job and stepped aside for Mr. Ammons to complete the transaction the following day.Mr. Ammons picked me up at my office near the dealership, he completed the transaction and went into the intricate details of the operation of the vehicle, the motor, transmission, etc, but specially the control panel which is complicated but appeared easy after he went through all. He guided me through Onstar, introduced me to all appropriate service personnel walked me through all pertinent areas of the Dealership and definitely gave me a red carpet treatment. He also introduced me to Mr. Williamson.Both Mr. Ammons and Mr. Bruno Zayas are an asset to Williamson Cadillac, I would definitely recomend them anywhere.

Digna

16 de jul. de 2015

You can buy a car from any Cadillac Agency, however, the quality of service received from Williamson Cadillac is unique. This is the reason my family and I have been clients of Williamson Cadillac for the last 30 years. During this last visit, as always, the service was delivered in a friendly, courteous and professional manner.

Merle

16 de jul. de 2015

Excellent, professional and personalized service!The GM and the sales reps make you feel at home!I would most definitely recommend to anyone.

Eduardo

15 de jul. de 2015

Eddy Dearmas and Roly Are AMAZING!!!! Even though my car keeps breaking down for the same issue they make it very pleasant and calming for me and my wife. Yet we are still very frustrated w/ the car and it's continued issues. I hope that this last fix will be it for a long time and I mean years because going in every other month for same thing is tiresome and frustrating.

Eric

15 de jul. de 2015

I like that I didnt feel pressured. We felt we were given a fair amount for our trade-in. The lounge was helpful especially for our kids to find a place for snacks and drinks. Everything went smoothly and comfortably

Juan

15 de jul. de 2015

Jermaine was amazing! He is a great salesperson who worked with us to get the best car and the best deal.

Steven

11 de jul. de 2015

Our salesman, Eric, was fantastic. He went above and beyond and that is why we leased two vehicles through him. I am very satisfied with my vehicle and look forward to getting my next vehicle with Eric.

Gilberto

9 de jul. de 2015

I have been a Williamson's Cadillac customer for the past 32 years and each year I had seen the improvement in al Depts. and specially the Service Dept. which is the one that use more.

Anibal

8 de jul. de 2015

Omar was my sales person, very polite and very, very knowledgeable, we had a deal in less than ten minutes

Eliana

6 de jul. de 2015

Our Sales person, Orlando Duque was great! He was very attentive and knowledgeable. The transaction was incredibly easy and smooth. Will definitely be referring my friends and family.

Daniel

6 de jul. de 2015

We had a great experience and we really appreciate the great dedication that the sales representative Alberto Fernandez put in our case. He made us feel as part of the GMC family and was helpful at all times.

Rosaly

6 de jul. de 2015

Ed was great! For a Saturday, that's normally busy and being client number 21 at 9:00 am... I was out in less than an hour and a half and to me I think that's pretty darn good. Normally in the weekend services could be longer, but nope they took care of me faster than I thought. They even had pastries and Wi-Fi so the time flew by even made new friends. I'd totally go back to get maintenance work on Saturdays again. Thanks guys great team :D-Rosaly C.

Alexander

5 de jul. de 2015

Luis Carbonell was very professional and easy to work with! I will definitely be recommending his service and this dealership to my friends and family. Thank you!!!!

John

4 de jul. de 2015

I Felt like a VIP the whole time; fast, efficient, comfortable, even peaceful. no hard-sell. a great price. I think they treat their people very well. Happy staff mean happy customers.

Bertha

4 de jul. de 2015

Your maintenance is A1A and the curtesy of employees is excellent. Your service manager mr.r.pardo is very courteous And efficient.

Martin

3 de jul. de 2015

First Class service and experience that can hardly be bettered. Very accommodating and always willing to meet the customer needs

Leonardo

3 de jul. de 2015

It truly was a pleasure doing business at Williamson Cadillac and all of there employees and the cleanliness of their facilities.

Harold

2 de jul. de 2015

I had an issue with my car it was a delicate one. I had the opportunity to speak with Mike service GM. I can say the what he did probably no other service manager would had done let also sat down and take the time to spake with me. Pleas give Mike an extra PTO off and a six pack of beer. I truly thank him for what he did for me thanks Mike from Harold Ruvira

Maria

2 de jul. de 2015

Mr. Guillermo Farias went way beyond his obligations as a salesman to make sure that we were satisfied, and for that we thank him and also congratulate your dealership for hiring individuals of his character and principals.One issue that we encountered was, that during our test drive our vehicle ran out of gas.Although we were promptly assisted it was an unconformable experience.

Ivan

2 de jul. de 2015

My experience at the dealership was fantastic, all made possible by Mike Penn. He is undoubtedly the most professional and straightforward dealer representative with whom I've ever had the pleasure of dealing. I would not hesitate for one second to recommend Williamson to all of my friends and to anyone who asks. I am very pleased to join my wife as a satisfied customer of Williamson Cadillac Buick GMC!

Carmen

30 de jun. de 2015

The salesman Orlando Duque was incredible. He treated us with great respect a d kindness. We are thoroughly happy with our new car and with williamson cadillac !!!!

William

30 de jun. de 2015

Our salesman Raul Garcia was excellent. He answered all our questions and concerns. He immediately made us feel as part of the Williamson family. Mr. Benny the sales manager helped us with turning in our car which had been leased at Williamson before. Mr. Benny and Mr. Garcia worked with us in financial numbers that would suit our availability in paying. We are extremely pleased with our experience at this dealer and we highly recommend Williamson Cadillac to anyone looking to purchase or lease any vehicle brand they carry.

Janis

26 de jun. de 2015

FYI ! We have been customers at Williamson for many years, back when you were across the street from Dadeland and Dom Silvestre was an excellent sales person. Mike McKesson is an awesome, curteous, service expert. His manner with customers is beyond excellent. He has kept our various Caddys healthy for all these years. He is to be commended.I am still driving my 2001 Eldo w/23, 035 miles. Thank you for continuing to take care of us.Janis Barnet

Debbi

26 de jun. de 2015

Eddie is GREAT! Thanks to everyone. My car was done is less time than I thought and it was clean when I got it!

Felix

26 de jun. de 2015

The attention with customers is very good but with the dealer I'm not very happy, I'm been having a lot of issues with the new car and I didn't had that with my first car.16 times in the dealer??????

Matilde Pedraza

26 de jun. de 2015

The waiting room could not be better supplied with food and amenities. Time flyes by while you wait for service. My service rep. is ecellent and even waited for me after his work hours so I could pick up my car once completed.

Gary

24 de jun. de 2015

My experience with Mario Rangel was excellent! However whoever answered the service phone on June 12th was not knowledgeable! I asked for backup sensors to be installed to our 2012 SRX and was told I could not rent a car & I was transferred to the parts dept to order my sensors - but was told that the parts manager had left for the day???? I've never had to order a part myself????????????? Surprise!! I bought two 2012 SRX Cadillacs from Williamson Cadillac because of their great service.

Linda

24 de jun. de 2015

I had a pretty good experience with your dealership. The process was too lengthy. There was a problem locating my vehicle and that caused a two hour delay. Everything else was very good. My salesman, Mr. William Thomas was the absolute best.

Danny

23 de jun. de 2015

Last year I purchased a GMC from Bruno Zayas at Williamson and a year later there was no question we went back to Bruno and Williamson. Leased a Buick with another stress free transaction. Bruno and Williamson understand a customers need and goes beyond to make it happen. If only the other dealers can be like Williamson and it's staff. Recommend to everyone!! Let me not forget about the Service Department. Williamson is second to none.,Last year I purchased a GMC from Bruno Zayas at Williamson and a year later there was no question we went back to Bruno and Williamson. Leased a Buick with another stress free transaction. Bruno and Williamson understand a customers need and goes beyond to make it happen. If only the other dealers can be like Williamson and it's staff. Recommend to everyone!! Let me not forget about the Service Department. Williamson is second to none.

Daniel

22 de jun. de 2015

I've been a fan of the Yukon Denali for a while. This was my third. My service advisor who I've been with for about 10 yrs and three different dealerships recommended Bruno Zayas to me and he was excellent. Very helpful, knowledgable and always willing to answer any questions I had, even after hours. I'll buy a fourth soon I'm sure. Dan ZPinecrest FL

Daiddel

22 de jun. de 2015

100% satisfying experience. The seller, Orlando, when out of his way to provide the best possible service to us, and made sure that we were satisfied. As buyer, we appreciate that.Thanks.

Hector

19 de jun. de 2015

I recently acquired a GMC Yukon XL at Williamson. I had the fortune to meet and do business with Mr. Robert Garcia, who has been a gentlemen and a pleasure to work with!!! Excellent customer service, he is attentive, educated, straight forward and curtious. He made us feel at ease acquiring our new vehicle. All these reasons why I decided to acquire the vehicle a Williamson and not at another dealer, despite it being with in a mile radius of our home. I am definitely looking forward to doing more business with Mr. Garcia and Williamson.

Steve

18 de jun. de 2015

Mario , once again, organizes the scheduling and discussed some non-scheduled items for me to consider. All professional. I anm inquiring on a charge from Enterprise that I do not beleive I should have to pay since this was warranty work.

Liana

15 de jun. de 2015

It was a good experience overall, but I would have appreciate the car wash in the interior. The interior was not touched despite the fact that the car was in the dealer for over 3 days. I always had a number of bugs/insects in the vehicle - I'm assuming it was due to work being done with windows open. Another reason that the car wash would have been nice. But I did appreciate the loaner instead of being made to wait at dealer for hours on end.

Sydney

13 de jun. de 2015

mike McKesson was my service advisor. He was so professional and kind and really made sure the car was getting the correct service to be safe. My parents are 97 and 94 and need to know the Cadillac was 100 % safe. I applaud Mikes honesty and thoroughness. thank you Williamson Cadillac for being so Senior Friendly for my parentsDiane Stone

Meg

13 de jun. de 2015

My service rep is Maria RangelHe is proffessional and caringHe goes above and beyond to make sure I am well taken care of, like I'm his only customer. He is a credit to the company name.

Hilda

12 de jun. de 2015

My service advisor, Skip Moo Sang and the technician assigned to our vehicle's repairs, Erik Fernandez, have made the whole service experience exceed my every expectation. They truly made me feel like I was a VIP and kept me informed about my vehicle from start to finish. Williamson Cadillac is the best GM dealer, by far.

Jose

12 de jun. de 2015

I have no doubt that Williamson Automotive offers by far the most professional, top quality and friendly service of the many dealerships I have dealt with in my life.

Mark

12 de jun. de 2015

Ralph again made it very easy for me to turn in my 2013 leased CTS early and get a 2015 CTS, my fourth leased CTS with Williamson.

Raul

11 de jun. de 2015

Always on time. Always great people. Always fast reliable service.Never again going to have another car if is not a Cadillac and its family.

Pilar

9 de jun. de 2015

I was so impressed with Mr. Rolando Pardo's performance while assisting me on 6/5/15 that it made me consider staying as a present and future customer. It was already closing time, but he looked for ways to help me. It made me believe that Cadillac cares for its clients and the service we receive so we may return and continue as proud owners of a grand car label backed by its long quality history. Quite happy with my Caddy! Thank you

Ryan

7 de jun. de 2015

Jermaine did an excellent job for us, and was very easy to work with. There was no sense of urgency and push to buy a car. We looked and our pace with his help and everything went smooth and was a great experience.

Marlane

7 de jun. de 2015

Salesman Hamid was great, patient, and made the experience easy. Would recommend him to any one. He is willing to let you take your time and he is not pushing you from the minute you arrive. He was very helpful.

Hank

5 de jun. de 2015

Armando Lopez Sales & Leasing ProfessionalGreat Customer services. very knowledge about the car, very respectful and kind/// great jobthe process was quick and easy to understand/ they provided me what was I really lookingfor sure I highly recommended

Jose

4 de jun. de 2015

After visiting many dealerships, I found Williamson to offer me not only the best service but the best deal. I was extremely happy with Orlando who helped us reach our goal. Will most definitely be back for more business.

Nayaris

4 de jun. de 2015

It was a great experience, Armando my sales man did an excellent job. I'll highly recommend it. The facility was very clean.

Angel

2 de jun. de 2015

It was a great experience. Luis Carbonell did an amazing job and gave us great service. Everything was nice and smooth.

Carlos

2 de jun. de 2015

salesman treated us extremely well and it was a pleasure dealing with him I will return to this place for more business.

AJF CTS COUPE Aficionado

2 de jun. de 2015

Ih 2011 I was in the market for a car. I had gone thru dirve your kids cars till thier ready phase and wanted to treat myslef my first choice was a challenger nad or mustang sirvice i wanted something sporty but my family convinced me to look at the CTs coupe which had just come out. BIOy am I happy I did not only does the car have power but also unaltched looks to boot! I;ve only had one issue wioth it and that being the battery dying after 3 years (whuich byt the way was "promptly replaced "at my home by their on road service person. From their sales person Bruno Zayas(whom by the way , we already referred and bought 15 + cars from) to my Service manager Mike Mckesson , and my favorite Tech Erik Fernandez , my exeprince has been nothing less than phenomenal!

Jean

1 de jun. de 2015

I believe that it shouldn't take over an hour for an oil and filter change. Even though the paperwork said tire rotation with the oil change the tire rotation was never performed nor was it listed as done. Car went in just washed so the car didn't need to be washed (it wasn't) so I can not sure why it took 1 1/2 hrs for an oil change. This would be the only complaint I would have. Otherwise it was very smooth.

Minette

1 de jun. de 2015

The process was quick, simple and our sales expert, Ronnell, was very accommodating to our needs. Very satisfied with our experience.

Jose

1 de jun. de 2015

It was all around a good experience. The staff was knowledgeable and friendly. Fun to negotiate with. Good coffee as well

Marta

29 de may. de 2015

Ronell Perera was the gentleman that assisted us. He was extremely [polite and eager to please. We were very happy with his help.

Robert

28 de may. de 2015

I ordered my new 2015 GMC canyon through Mike Penn who took good care of my deal and I am very happy with my purchase.

Rochelle

28 de may. de 2015

The appointment last exactly the length that I was advised; waiting room was comfortable and inviting and I was able to work while I waited. It was great.

Mark

22 de may. de 2015

It was quick and wonderful . I knew what I wanted and how much I wanted to pay. Exceeded expectations.

Jane

20 de may. de 2015

Work took an extra day but Tony did everything to accommodate me. Work done was beautiful. Have been dealing here for 30 years and there is no better.

Jennifer

20 de may. de 2015

while i realize that this dealership is very busy, it would be nice to get an "estimated time to completion" from the service person. Each time I've come in my person (mickey) has been very nice but he has zero idea how long anything will take. For example, I recently brought in my car because the engine light went on, almost 48 hours went by after i dropped it off with no contact from anyone. so i called and was told that they were busy. um, not good enough. you all are experienced enough to have your mechanics give the service reps an estimated time to completion per car based on volume of cars coming in to be serviced. thus, that would be my suggestion to make your service better. everyone has been very nice, and very accommodating but better communication among your people would trickle down to your customers and make sure better overall service.

Maryvel

20 de may. de 2015

Yorny Fundora was a delight. Helpful, informative, responsive and knowledgeable. I would recommend all my friends and family see him for a new car. He made my experience easy. I am going to recommend everyone visit Williamson for their next car.

Pearl

14 de may. de 2015

My only issue was when I first walked in.. Everyone is busy that's fine but who wasn't busy didn't greet an was confused of where to go.. At least 5 min an people are walking by.. Have a greeter an ask what can we help u with..

Maria

11 de may. de 2015

It was the best experience I had in a long time. They were very , efficient, polite and no time wasted. The sales person's attention to detail was impressive and he explained the conditions/term of lease very clear and again no time wasted. He did an excellent job! Thank you

Ariel

11 de may. de 2015

When arrived a young lady handle everything with a lot of knowledge and explain the procedure in details.I also purchase a part needed.I took longer for her explanation than the time to fix the problem.EXCELLENT TEAM

Maria

8 de may. de 2015

Had a great experience. I hate car shopping, but Manny and my awesome salesman * Albert Fernandez made that experience very pleasant and fast. Extremely professional and superb customer service. This is my frist time buying a Cadillac and I believe it won't be my last. Thank you

Jose

7 de may. de 2015

My family and I have purchased over 5 cars from Joel and we couldn't be happier, from the customer service he provides us to the great deals he gives us every time we come in. I would definitely recommend Joel and Williamson Cadillac to all my friends

Eduardo

6 de may. de 2015

I was met by a very professional and courteous gentleman by the name of Mike Penn. He worked with me to get the best possible deal in a timely manner. I would definitely work with him again. Customer

Keynier

6 de may. de 2015

I had one of the best experience in this dealership. Helpful people and very knowledgable. Thank you Williamson Automotive .

Arianne

6 de may. de 2015

Extremely professional and hard working sales team, Luis Sanchez and Raul Garcia went out of their way to make sure we had a pleasant experience.

Richard

5 de may. de 2015

Mickey Barrios is an outstanding Service Advisor. Al Ammons is an outstanding Sales Consultant.I am however disapointed at your management's never confirmed decision not to exhibit your products at the KB Art Festival(see corresponcance last Feruary). The Cadillac, Buick passenger and GMC market share here is well below national average.

Zulema

5 de may. de 2015

Bruno Zayas is a wonderful person to work with. He's not a typical salesmen. He went out of his way to be accommodating.

Sue

4 de may. de 2015

Mike Penn as always provided top notch service. That is why I always return and recommend your great company. Thank you again for always coming through for me.

Antonio

3 de may. de 2015

Since we bought the car to Robert Garcia we realized we were dealing with very professional people. The experience with this dealership has been outstanding. We receive courtesy calls to remind us of due service and are always treated with respect and politeness. The days of chasing after mechanics and waiting long hours to get a straight answer are long gone.

Ana

2 de may. de 2015

The experience was exellent , the sales person was 5 star . All people there in Williamson cadillac is very good good . I recommend everyone to come here. :-)I love this dealers . Excellent people . Good choice

Monique

1 de may. de 2015

My appointment was on 4-30-15 at10:30.I arrived at 10:15, it was very busy in the service department, but I was informed by Skip that I should head over to the quick service desk. The lady there took care of me and I had my car back in about an hour. I was pleased with the service until I got home and noticed some black marks on my floormat.

Gary

1 de may. de 2015

The service that was extended to us for the purchase of our 2012 cadillac was extraordinary !!! We have such confidence in Al Ammons, our salesman, we relied completely on his judgment for the purchase of our car, without even seeing it until he delivered it!! Yes, he delivered it , with the papers for the cars purchase. My husband has a health problem which prevented me from going to look for a car or picking it up. We think the world of Al and also of your service department. They are most cooperative and caring - thank you!! - Gary and Janith Draper

Minnie

1 de may. de 2015

I took my car into the shop on a Friday. I was greeted upon arrival. I was ask about the issues and concerns with the car in addition to the Recalls.(The food & coffee was great!). I was told that the car won't be ready until Next week & offered a rental. I was kept updated on repair status. The car worked great when I finally picked it up! All my problems and concerns was checked repaired & I was very satisfied with my Final Bill. It cause me to smile as I drove out of the shop.

Alejandro

1 de may. de 2015

The whole staff is friendly and helpful once you walk in. From the valet staff too the customer service agent and cashier always excellent customer service that's why i bought my car there.

Jermaine

30 de abr. de 2015

Jermaine is by far the nicest and most professional salesman I've ever encountered. Team Williamson makes the impossible possible for families.

Nelida

29 de abr. de 2015

Guillermo Farinas is the best seller! Always honest and he really helps us this is the second time my husband and I buy with him we appreciate him a lot, we love our cars

Orlando

27 de abr. de 2015

Experience was good. Did not have to waste time at the dealership negotiating price, terms, etc... I told sales rep what I wanted and what I can pay via phone and email and we negotiated a fair deal

Jodi-Ann

25 de abr. de 2015

I had yet another recall scheduled for my new ATS and also a couple other electronic issues with my car to be fixed. Besides these little annoyances, the actual service was handled very well and timely.

Juan

24 de abr. de 2015

Angel Gonzalez is a wonderful salesman and closed the deal quickly. There was no waiting time. Papers were prepared and signed quickly so we were off in our Escalade within minutes! Great service!!!

Felix

24 de abr. de 2015

Was attended to quickly and did not have to wait long for recall service to be done. Erica Castaneda was courteous, friendly and easy to work with. She made the visit a pleasant experience. All companies should have service reps like Erica.

John

24 de abr. de 2015

Mario Rangel went beyond the line of duty in making emergency repairs to my car. He did it with such a great attitude and dedication its hard to put into words. Most all the folks there are that way, but he is exceptional.

Martha

22 de abr. de 2015

Mike McKessen and Service Manager Rolando Pardo went above and beyond to help me with my car. It was my first experience with servicing my wife's car at Williamson and I am impressed. I plan on returning for all of my service needs, not only for my wife's car but also for my own vehicle. Thanks again for wonderful service.

Hugo

22 de abr. de 2015

Bruno was the best salesman ever and he knew all my needs .... And he was very professional ..I will recommend this dealership to all my friends

Rosa

22 de abr. de 2015

My experience at Williamson was excellent. I truly believe that Williamson hand picks their employees because from the salespeople to the management team they all reflect what the word "PROFESSIONALISM" is all about. I love the Cadillac Brand and Williamson Cadillac.

Renee

22 de abr. de 2015

Very smooth process! My salesman handled all the details!I will be recommending Him to all my circles of friends!The Williamson Auto Group is "Par Excellence "

Jelanis

19 de abr. de 2015

Overall it was great! They put me In The car I wanted at the price I wanted to pay. I'd definitely go back for my next purchase.

Chanmatee

17 de abr. de 2015

Erika was fine helpful efficient car was ready in 45 mins but after I got my billI waited 20 minutes before valet finally showed up then the car is not ready, also the wet shine on my tires were like polka dots not rubbed or brush in it looks terrible an if they vacuum as a courtesy then do the back an trunknot just front an i thank you

truckguy

10 de abr. de 2015

I went in Williamson to purchase a truck. First of all there was no parking then when I got a spot their parking spaces where sub compact spots, couldn't get my car door open to get out. Then met with internet manager got handed off to a sales man. We then went up to a parking garage where I found the truck, it was filthy, like it went off road. The internet manager knew I was coming since Saturday, this is Tuesday.to look at that truck I was going there to see a demo truck with 1200 miles on it. You would think they would clean it up NOT !!! Will NOT return

Charles

8 de abr. de 2015

Always a good experience. Fast, reliable service. Clean, well appointed wait area. Friendly service advisors, kept me advised of the status of the work to be done.

Dinorah

6 de abr. de 2015

I could not have asked for a better sales & Leasing Consultant than Mike Penn he made sure to listen to what I was looking for and made the entire experience and excellent one. Although he was busy he always made sure to come by and check to see how I was doing, I would definitely recommend him to my family and friends.

Michael

5 de abr. de 2015

excellent, personable, friendly, he definitely went the extra mile for me, couldnt imagine better customer service. A great representative for the dealership and brand

Arlyn

4 de abr. de 2015

Great attention to detail and customer satisfaction. Very thorough, felt wonderful purchasing my vehicle from Williamson Cadillac, will definitely recommend!!

Hilarion

4 de abr. de 2015

Mickey Barrios is excellent helping identify what was wrong with the new SRX and getting it resolved. The Enterprise team provided great service in terms of being prompt, professional, and meeting my needs. Thank you.

Leonora

3 de abr. de 2015

My service advisor gave me excellent service and kept me posted on the progress of the repair of my vehicle.

Amaris

2 de abr. de 2015

I always have a great experience at your dealer service employees are fabulous. Just have 1 complaint about cashier in duty on Saturday march 28 when I went to pick up my car, I had a terrible experience all because she was upset and rude not only to me but to the customer that was upset that his money had to be refunded but she did not have because she had given it to John for lunch. Just so happens I actually stood in front of her for a total of 10 minutes while I watched her count money and what not without her acknowledging my presences. In those 10 min Mario approached with the client that needed to have his money refunded and somehow he had priorty to be helped over me. Instantly she told mario she didn't have the customers money and what had happened with it all infront of me while I still waited to be helped. When she finally got around to me she was rude when I questioned what I was being charged she refused to explain to me and sent to wait else where to get answers. When I came back I witnessed a conversation she had on the phone with someone within the company speaking very poorly in spanish about the customer who needed to have his money refunded. She tried excusing her behavior to me as she noticed I was very upset. I told her she was rude to me & to that customer and whatever problems she had with him had nothing to do with me. The upset client had all the right to be upset with her behavior and lack of professionalism.

Jaclyn

2 de abr. de 2015

I had an amazing experience from start to finish. Hamid was thoughtful, thorough, and made me feel comfortable trading in my car and leasing a new car.

Miriam

28 de mar. de 2015

I was looking for a fair deal, I am more than happy! My salesman omar and all the staff at williamson cadillac Buick GMC are awesome! Hope keep doing business with them again.

Zeke

27 de mar. de 2015

All car delerships should be as good as your team. Skip my service advisor is always courteous knowledgable and helpful. M

Vanessa Del Rosario

26 de mar. de 2015

He understood I was getting married and kept me informed about the delay with my car. That was one less thing to worry about.

Manuel

26 de mar. de 2015

I'm very satisfy with the attention and kindles of the service manager Mike Llerandi and the salesmen Guillermo Farinas. Excellent employees.

Deborah

25 de mar. de 2015

Eddie was great at getting the car in and getting it fixed. Everyone is pleasant and professional. Much better experience than our local dealer.

Jesus

25 de mar. de 2015

Ivan the service consultant was excellent. But when the car was ready I had to wait a very long time in the cashier and my car was very filthy inside and out .

Miguel

23 de mar. de 2015

It's always a pleasure stopping in to service my vehicle. I must say, even though I didn't lease my car at Williamson Cadillac this time around, I still choose your dealership for their outstanding and quality customer service. Skip Moodang always provides us with excellent service and makes us feel at home, each and everytime. It's because of his hospitality, friendliness, professionalism and great customer service that keeps us bringing in our cars to your dealership. Great job guys.

Maribel

21 de mar. de 2015

When I think to change my old car a friend recommended your dealer and your salesman. It was a great experience , few hours, wonderful deal. I congratulate all of you for your job.Tks.

Sheila

20 de mar. de 2015

Mike Penn was very helpful and caring. He took the time to help usher a wonderful car. I've never had such a pleasant experience at a dealership!!Thanks Mike!

Belkys

19 de mar. de 2015

The work was performed in a timely manner and the staff was very friendly and efficient. The service is great as well as the facility!

Martine

19 de mar. de 2015

The service was quick and very good. The answers were simple and accurate and solutions were rapidly found to the different constraints.

Michael

14 de mar. de 2015

We found Jermaine D. Chambers to be the best sales consultant we've ever encountered. Courteous, straightforward, and professional I highly recommend Jermaine.

June

12 de mar. de 2015

Always pleased with service. However, when I paid and went out to get my car..it was lost! Not found for nearly 1/2 hour. I asked that it not be washed due to rainy weather. but it was sent upstairs to be washed. I did contact my service rep, Mike Sutherland, and informed him of my concern

Natalie

12 de mar. de 2015

Took car in for service. Was told it would take 24 hrs and got a loaner. Within two hours I was called and advised that my car was ready! Nice!!!

Sixto

12 de mar. de 2015

Tony Martinez my service adviser is freindly and helpful. He makes me feel at home everytime i go get my car serviced. Thanks for everything Tony. Sixto

Roberto

11 de mar. de 2015

Excellent experience for service at Williamson Cadillac in Miami Florida. Free service and transportation to and from work during the week.

Sandra

11 de mar. de 2015

Service writers always on point, Mickey Berrios is #1, always professional, very customer focused. I use Williamson's customer service practices as an example of "what to do" in my college course "Customer Relations for Managers"

Miriam

11 de mar. de 2015

The service was very good except that service department is always very busy and always takes a little bit longer than we expect.

Teri

9 de mar. de 2015

I have been buying cars from Benny Ledesma at Williamson for almost 30 years. Then Mike Penn got added to my team. Mike Penn is a personable, conscientious, professional that creates an easy transition into a new vehicle. A+ for him!!

Edward

9 de mar. de 2015

Your salesman, Jermaine Chambers was very knowledgeable, courteous and had all the right answers for a quick and satisfactory completion of a sales contract.

MARTILU

20 de feb. de 2015

Your salesman Guillermo, was awesome he was knowledgeable, professional and friendly. He went far and beyond to please us and show us all the vehicles we were interested in. We will definetly recommend him and Williamson Cadillac to all our family, friends and co-workers. It was a pleasure doing business with your company.

Guslozana

30 de ene. de 2015

Dealing with my salesman Mr. William (willy) was a real pleasure, no hassle no pressure great overall purchasing experience, number 1 reason why I am a repeat customer.

OlgaM.

25 de ene. de 2015

I had an appointment and there was no delay when I arrived. I was glad that I did not have to spend my whole day off waiting at the dealership. Everyone was friendly, nice and courteous from Daisy calling me about my appointment to the porter that brought me my car back when it was finished. Even the cashier was friendly, I don't know her name, but she was the only one there early that morning and I was smiling while handing over my dough. I can't say enough about my service advisor Mike Sutherland, he is beyond great. Mike doesn't talk down to me and always gives it to me straight, I appreciate his honesty. He always answers all of my questions....no matter how many I have :-).

adolfo

25 de ene. de 2015

purchased a 2015 Yukon Denali and a 2000 and 12 Cadillac SRX thankfully I've never had to take in the Yukon but unfortunately the SRX has spent more time at the service department than it has in my garage every time I get the car back it is filthy I've had to return the car at least 5 times for them to really clean my car after being serviced last time I brought up an issue of the engine almost shutting off while at a red lighttheir service manager told me all new cars do that that let me know all I needed to know about them. Adolfo giron

Kaye

21 de ene. de 2015

Skip Moonsang is the best service advisor, he got me a free rental and got 2 recalls done by the next day.

Aleida

21 de ene. de 2015

Everyone was helpful and friendly. My service advisor was not there when I left my car and the gentlemen that took care of me was great I think his name is Mike. Mario is always great.

Gary

21 de ene. de 2015

Excellent road service for flat tire on new years day. Got usable tire and drove to dealer for new tire next day.

Rafael

21 de ene. de 2015

Mr. Armando Lopez gave me an excellent attention. He was very kind with me, and he made the leasing process very easy, and quick. I certainly recommended him for some of my peers who want to lease, or buy a Cadillac.

Maria

20 de ene. de 2015

My sales person Luis C. went out of his way to be extremely helpful will defintely come back for future car needs

Luis

17 de ene. de 2015

Can's say enough about the wonderful service displayed by the Williamson Team. Catered to our every need and got us exactly what we wanted.

Belissa

14 de ene. de 2015

Very responsive salesman, financial manager, and receptionist. The only reason why I don't give perfect scores is because the restroom was very very dirty. There was liquid around the toilet on the floor and the restroom smelled terribly.

Braily

13 de ene. de 2015

Special thanks to Hamid for been always there ready to help. He makes feel secured. Great people, great family. Keep on the good work!!! And excellence. Thanks

Claudia

13 de ene. de 2015

Fantastic!!!! I'm super happy with your service, your sales Consultant (Storm Adams) made the difference from other dealers that I went last week. I'l rate you A+++++. Definitely 5 stars. Also, Tony Mercado the Businees Manager was very nice. Thank you

Juan

12 de ene. de 2015

I have been doing business with Williamson for over 20 years, and as always (and expected) I received great service and knowledgeable advice from a very friendly personnel.

Rosaly

11 de ene. de 2015

Always love the attention Tony gives me and my car... I live by Braman and used to work at Braman and let me tell you... there's nothing that will take me away from getting my car serviced at Williamson. Thank you!

Lonny

10 de ene. de 2015

Mike McKesson, Mike Llerandi and Juan Santos make getting Service done at Williamson pleasurable. Mike M keeps me informed and if any issue arises, Mike L and especially Juan Santos will make it right. Thanks again!

Eugenio

9 de ene. de 2015

Special Thanks to Erica Castaneda and Mickey Barrios they made the service time very acceptable.Congratulations for the breakfast buffet, very nice.

Mario

9 de ene. de 2015

Excellent service. Everyone was extremely polite and helpful with information. I must definitely recommend this dealership to anyone that needs to service their car. Thank you for a Great Experience

Brenda

9 de ene. de 2015

I am and always have been very pleased with the service at Williamson Cadillacs!!! I don't mind driving from Ft. Lauderdale to South Miami for service. All Williamson employees treat me with respect and they are so friendly!!!

Jose

9 de ene. de 2015

We were very pleased with the courteous manner in which our salesman, Angel Gonzalez, handled our business transaction. We look forward to doing business with him in the future!

Antonio

8 de ene. de 2015

for the grand and exlent service I loves that and a confortable waiting roon with breakfast , thanks so much mr; Williamson for geve ous that servise

Barbara

8 de ene. de 2015

Williamson Cadillac Buick GMC is the most professional, friendly, family oriented, accomodating dealership my husband and I have ever experienced. Together we have purchased several new cars from different dealerships and Williamson Cadillac is by far, bar none, the best of all. We have purchased two new Cadillacs from Williamson Cadillac and the latest sales representative, Angel Gonzalez, treated us with respect, dignity, and friendliness. His knowledge of the product and professionalism showed in every detail of the purchase experience. Our long term Service Advisor, Skip Moosang, and his professionalism has always been an integral part of our decision to have our previous Cadillac STS and now our new CTS serviced by Williamson Cadillac. Thank you.

Oliva

8 de ene. de 2015

I am always very pleased with Williamson Cadillas. The service rep. was very nice and my car was ready as specified.

Micha

7 de ene. de 2015

My wife and I were treated like royalty....! Beny, Omar, Carol, Ed, Trae, great team, they answered our needs from A to Z and left with a great car and a great deal, much better than expected! Thanks.

Ronald

7 de ene. de 2015

Mario has been my Service Rep for years, and as always he gave me first class treatment from my inception, to the rental, to getting the vehicle repaired in rapid time.

Maria

7 de ene. de 2015

I always receive the highest level of service each time I visit Williamson Cadillac. The wait was minimal & the addressed my situation promptly.

Pamela

7 de ene. de 2015

Dropping off my car for service was quick and easy. I was also provided a comparable car to drive while mine was being repaired.

Juan

7 de ene. de 2015

The Q system on my ATS had stopped working for the second time and frankly I was disappointed. Sevina from the dealership contacted me and assured me that the situation would be remedied. That was an understatement. Sevina had a loaner vehicle and introduced me to Roly from the service department and needless to say my car was ready in two days. I'm grateful for the great service and I'm only sorry I don't have a business of my own so I could hire Sevina. She is an asset and problem solver and consummate professional. Thank you Sevina your the best.

Marilyn

7 de ene. de 2015

Roadside came to inspect car and towed. The worst thing was i called to check in the car and a service rep said "they did not have the car and he did not know what to tell me". I was in panic mode but when i called roadside they did verify that the car was there and had repair orders. From that point everything went swell. They took care of the overheating problem and there were two recalls that they also took care of. Mike took excellent care with the repairs.

Frank

7 de ene. de 2015

Great job. The service department was very busy, but they were ready to serve me and delivered the vehicle back to me at the promised time.

Sigilenda

7 de ene. de 2015

My service agent Mike McKesson was great! The waiting was area was comfortable and I enjoyed the snacks available to customers while I waited. It made my long drive here worth it.

Cornelia

7 de ene. de 2015

I want to thank everyone involved, particularly Mr. Angel Gonzalez, who gave me his personal attention, with great patience, and respect. He helped me make practical decisions about a car selection that fulfills my needs, and guided me through the business process. I was never intimidated as an elderly woman purchasing a car. I have known the Williamson's personally for many years. I have referred many friends to the dealership over the years, who concur with me, Williamson Cadillac Buick GMC is a family business, that makes everyone feel like family.

Timothy

7 de ene. de 2015

Salesman Willie Thomas sold be a used car. This is the third car I hav e purchased from Williamson. Mr. Thomas was my salesman each time. I will keep coming back for purchasing a used car and servicing it. Thanks.Tim

Jose

7 de ene. de 2015

The sales person Orlando Duque was the one that made the best effort inn selling his product and very knowledgeable about the car . Not pushy and that was a plus I am recommending him to some of my friends who are looking for new auto . The dealership was was clean and comfortable the manager was great too.

Arnoldo

7 de ene. de 2015

The salesman, Al Amond, was simply wonderful to work with. A sheer delight and positively a asset to your company. Al went above and beyond to make our buying experience delightful one. And our after purchase experience with Al was great also. Al volunteered to help us set up and show us how to work all the car features. This is something no other sales person I ever have known to do. In addition, your finance person was marvelous, going above and beyond to make sure we got the car loan approved. Please keep them both around working for your company as long as possible!

Louis

6 de ene. de 2015

We are long-time customers of Williamson Cadillac and continue to be very pleased with their service to our family. We intend to stick with the company because the employees, especially Rene Roberts and Mike Sutherland, treat us with the utmost care.

Philip

6 de ene. de 2015

Hamid my sales person was excellent, He was helpful and gave my wife and I the time we needed without being pushie.I have purchased before from Williamson and have always found the Dealership and it's employees to be good to work with.

Christopher

6 de ene. de 2015

The sales associate Alberto Fernandez went above and beyond for finding me exactly what I was looking for after a lengthy search and getting it delivered from another dealership. Stayed until after close to deliver it and came in on day off to give me keys I forgot in my tradein.

Luis

31 de dic. de 2014

Wait time was a bit too long, it was my first time doing walk in for an oil change. I hope next time by appointment it will came back to express service

Jean

30 de dic. de 2014

The wait time for the car to be brought up after paying for the service should be shortened. I waited 20 mins to get the car brought back to me.

Gabriel

30 de dic. de 2014

Jose Mayorga is and will continue to be our GM salesman. Great service from him, this is my 5th car and hope to count many more.

Elena

29 de dic. de 2014

Yorny was our salesman and he did a wonderful job getting us the car we wanted to lease. This is our second car we lease from Williamson and Yorny and as always our experience was fabulous. I would definitely recommend our salesman to everyone I know.

Ernie

27 de dic. de 2014

Good experience with salesman Angel. Good overall ordering process. Received frequent updates along the way and was able to receive answers to all my questions.

Judith

26 de dic. de 2014

Everyone was very and polite. Starting with Jim, we spoke on the phone before going to the dealership. He was very helpful and led me in the right direction. Omar, my sales person was not pushy and overbearing, like some experiences I've had in the past with other sales people. Finance was a breeze. He made me feel comfortable and relaxed. I was in and out in no time. Skip, the Service Manager was equally friendly and polite, very helpful and informative. I would definitely buy from this dealership again. Thank you all for your superior service.

Jorge

25 de dic. de 2014

The dealership itself was clean and inviting. The staff helpful and friendly. My only complaint is with the coffee/beverage area. It was messy and the sugar dispenser looks like it is from 1995. Other than that, great experience and Joel was an excellent salesman. Very happy with my new car.

Paul

24 de dic. de 2014

Outstanding Sales Consultant: Jermaine Chambers! Extremely courteous, highly professional and intimately knowledge of the products. He "pulled us in" from choosing another competitor's offering. Great job, Jermaine!An area of some concern may become the "Make Ready" Dept. Our 2015 GMC Sierra was delivered with mud imbedded in the rubber air seals around the front and back doors, greasy/oily foot prints stains on the rear carpet suggesting someone used the interior's elevation to reach the vehicle roof when washing or drying and exterior water marks were abundant - especially noticeable on a shiny, new black vehicle.

Rochelle

24 de dic. de 2014

Our salesperson Bruno went above and beyond to accommodate our buying needs - every request was granted and he went beyond the call of duty to take care of all the details.

EddyHdez

23 de dic. de 2014

Excellent dealership, very clean, very nice facility. The personnel is very professional, until now all my previous car buying experiences were like a boxing match, this one was the opposite.

Betty

23 de dic. de 2014

My sales associate was very helpful. He did all the paper work in a timley manner and was very professional. I will be recommending your dealership to my friends and family. Thank you for doing business with us, this is our first experience with GM and so far so good. Thanks again.

Judith

23 de dic. de 2014

Had a leak in my tire and the Goodyear people wanted me to get a new tire since "they said" it had been plugged and couldn't be repaired??? Called "my guy" Mike McKesson in service at Williamson and he told me to bring it in. They FIXED IT, did NOT need a new tire. Nice to have honest people around.

Jeffrey

23 de dic. de 2014

Dropped off my 2014 ATS and was back out the door with a decent Cadillac loaner in no time. All the service was done quickly and I was given 24 hours to come get my car, which was convenient. I picked up my car in a similarly expedited manner. Paid $0 for all the service. 100% happy. The only way it could be better is if they brought the loaner to me and picked up my car so I didn't have to drive to the dealership!

Keith

22 de dic. de 2014

Jermaine and Benito were excellent. From start to finish they made my purchase very easy and quick. Best auto leasing process I've ever experienced.

Raul

22 de dic. de 2014

I arrived and was helped by Ricky Valentin and he instantly helped us find our car. He answered all my questions and was very courteous. I felt like I knew him for years he helped us feel comfortable and o truly felt he was looking out for our best interest. He was great throughout the process and made it an amazing experience!

Luis

22 de dic. de 2014

They always take care to my needs.My service representative is excellent, Eddie de Armas. I always ask for him.I really appreciate all his help.

Guy

19 de dic. de 2014

THE EXPERIENCE IS NOT NEW i HAVE BEEN USING wILLIAMSON CADILLAC FOR 5 YEARS WITH THE SAME LEVEL OF EXCELLENT SERVICE AND PERSONEL DEDICATION

Yolanda

18 de dic. de 2014

Tony Martinez is our advisor, and he will always be our advisor because he always provides quality customer service- whether we have an appointment or not. We are very pleased with our experience with Mr. Martinez and Williamson Service department.

Valentin

18 de dic. de 2014

Mikey was great our service adviser. Car ready when promised, actually earlier and was ready for my pickup during my busy lunch schedule. Please to deal with him.

Marilyn

15 de dic. de 2014

Time is always a consideration and i was in and out with no problems. During the wait i changed the batteries out in the remote and that was also a piece of cake. The waiting room was also very nice as i visited with an old classmate. Excellence all the way around!

Isidro

15 de dic. de 2014

My sales person Rick Valentine was top notch and Ricardo the finance manager was exceptional! My experience was excellent and will recommend highly to all my friends and family.

Madelaine

13 de dic. de 2014

My Service Manager, Mike Sutherland, goes above and beyond his duty to please and accommodate; courteous, prompt and great communication. Thanks Mike!

Jorge

13 de dic. de 2014

We visited the dealership to buy a Buick Encore and the service and negotiation was great. We were given discounts and treated with respect and Joel Camacho was very helpful. We are going to buy another car = a Cadillac for our son!

David

11 de dic. de 2014

Great experience! My sales rep did not beat around the bush. He found the car I was looking for, for the price I was looking for.

Ruben

11 de dic. de 2014

The staff was very courteous and handled my car trouble expeditiously. I also didn't have any issues getting a loaner from them as well.

Perry

10 de dic. de 2014

As usual, your people were great. The problem I brought the car in for was fixed the same day. But this was the second time I brought the car in for the same problem. That being the case, I felt the extended warranty or the dealership should have paid for the rental car. I paid for it on both visits.

Roger

9 de dic. de 2014

Overall good experience. My salesman, Orlando Duque and his manager Laz were a pleasure to deal with. They treated me fairly and honestly.

Armando

8 de dic. de 2014

EXCELLENT! It is all about my service advisor Skip Moo Sang, he always exceeds expectations and he ensures that my vehicle is serviced to perfection.

Dionne

7 de dic. de 2014

The Service Advisor, Mickey Barrios, who helped me was extremely cordial and funny. I only waited a short time for service. The waiting experience was great with complimentary drinks and pastries.

Otis

6 de dic. de 2014

My service advisor, Mike McKesson is wonderful. He had me in and out in a very short time and the job completed.

Miguel

5 de dic. de 2014

By far the best experience I've ever had was taking my vehicle for service everytime at Williamson Cadillac. They make you feel at home. Very friendly, professional, knowledgeable and extremely hospitable. I tried to change my current car for a new lease but due to the upside down I still owed and minor things I would have had to put $5 down to have a reasonae monthly payment, so with that being said - even though it didn't turn out like I wanted I still recommend this dealership because of how they treat you no matter what. Hopefully down the line I can make that deal go through. Anyways, Skip Moodang is my service advisor who always takes care of us and we are very happy with his overall customer service and professionalism. He certainly is the reason why we continue going back for service. He deserves a raise. Thanks again Great job to the whole team, sales-service-everyone

Jeffrey

5 de dic. de 2014

My service writer of many years, Mario, worked very hard to find a difficult problem, both with the car, and the warranty company, but with great effort accomplished both expeditiously.

Pilar

4 de dic. de 2014

I made my appointment and Eddie was waiting for me and I solve all my problems and out in an hour.

Marina

3 de dic. de 2014

All the team was, professional, polite and fast. They worked to get what I was looking for and were very helpful. Really nice experience.

Carol

3 de dic. de 2014

Our sales rep, Robert Garcia, was very efficient & took his time to explain everything. I left the dealership with all my questions answered and extremely satisfied with the service. It was a pleasure doing business with this company.

Tina

2 de dic. de 2014

I have owned many new cars and I must say this was absolutely the best experience I've had dealing with sales people. Jermaine was very knowledgeable about the car and he provided excellent customer service. He was very courteous and respectful.

Manuel

2 de dic. de 2014

This was not the first time I have taken the ATS in because of a moldy smell coming out from the a/c, but this is the first time that parts were replaced to correct the problem. I am happy now.

Imogene

28 de nov. de 2014

I was in a rush to travel to Orlando, arrived at service, was told it would probably take all day to check my car. Needless, to say Mike McK(my service person) rush me through so that I could leave early. He also pointed out other things that needed to be done(new tires). advised me to be careful on the road. He had the tires rotated which would minimize having an accident. I was very pleased that Mike took the time to look at my car, review areas of concern even tho I was in a hurry. THUMBS UP FOR GOOD SERVICE!

Oliva

27 de nov. de 2014

I never expected such a service from a dealership! My car would not start, so I called and the receptionist gave me the road assistant phone number. I called and was told that someone would give me service. It took less than 30 minutes for someone to come and fix my car right at my home. I was impressed with the service!

Antonia

26 de nov. de 2014

Excellent job by my Service Advisor Mario Rangel at WilliamsonHad a good time watching news, checking my emails in your computer and drinking coffee. Thanks to all

Joseph

24 de nov. de 2014

Amazingly outstanding, the best car buying experience of my life. Mr. Mike Penn not only demonstrated completed professionalism but his integrity and transparency was over and above what anyone could expect never the less demand. Although I was quoted a lower price at Felix Sabates in Homestead, I chose to buy from your dealership due to Mr. Mike Penn's honesty and superb customer service. Mr. Penn is an example of the kind of employee every entrepeneur and manager would strive for on his staff. Due to Mr. Penn not only did I purchase the CTS Coupe but I will go out of my way to recommend him and your dealership.

Michael

24 de nov. de 2014

Luis C again understood what I wanted in my next car, made all the arrangements prior to me arriving, and, had me drive away in a New Lease minutes after showing up at the dealership. Once again he has provided excellent service.

Eileen

20 de nov. de 2014

I had a rental car for 2 hours and I still got charged. The service girl did nothing to help me to absorb the cost. I only put 2 miles on the rental. The service was faster than the last time I was there, if not I would have waited and saved myself the hastle. The Enterprise guy was super nice and wanted to help! Amazing how I get different service in the same dealer. I rather have a male service advisor next time!!

Manuel

20 de nov. de 2014

My sales consultant, Luis Carbonell, has continued to make my experience here at Williamson a memorable one. Luis has made sure to answer all my questions and concerns in great detail. He also takes the time to educate me regarding the quality aspects of Cadillac/GMC vehicles and how they stack up against the competition. The ability to make a lease or purchase completed quickly without sacrificing on quality customer service is truly a special talent. I'm hopeful that Luis is recognized for his talents and ability to keep customers satisfied and maintaining a strong relationship for future business.Regards,Manuel Buigas

Phillip

18 de nov. de 2014

Mike was excellent and very attentive to my concerns I will visit the service department again because of his service. Nice work mike

Carlos

18 de nov. de 2014

It was an overall excellent experience. The staff was helpful and friendly, including the receptionist at the gmc side, my sales consultant, the financer & the tech that drove my trade in. I was kept up to date throughout the entire process. The facilities were well maintained and very comfortable. I couldn't be any more satisfied.

Margarita

18 de nov. de 2014

Your agent, Eddie de Armas, was extremely helpful. I had limited time for my visit and he did everything within his power for me to leave on time.

Clarisa

14 de nov. de 2014

My display screen was cracked and it was replaced free of charge and that makes me really happy. Rene was great! Thank you!

Carlene

14 de nov. de 2014

I just would like to send a shout out to TONY MARTINEZ, service dept. My CRX had a recall that I was informed about a few days before I was planning on leaving on a long road trip.I had been working late hours so was not able to bring my car in. I called TOny to ask about the recall and he said that yes my car had a recall and it was generally a simple fix. . I explained to him that I was planning on driving the following day with my family to northern Florida and that I could not possibly drive after being informed of a recall that could possibly affect the safety of my family. I told him I was too scared . We therefore agreed, that I would drop by the next day as soon as I could get off of work to get the work done before my long road trip. I arrived early afternoon and there was, a lot of cars and people awaiting for service assistance. I knew I was in trouble. Tony told me that they were very busy and it unfortunately would be a longer than expected wait. He knew my situation and he directed me to be checked in by a very nice young lady. I was getting very anxious knowing that I had a very long drive, and there was a lot of customers. I had no choice but to wait. So my family and I waited anxiously with our delicious cup of hot chocolate. TO our total surprise, 45 minutes after I had arrived, Tony came to inform me that my car was up front awaiting my pickup. I was more than impressed. You guys really treat your customers like family. TOny Martinez to the Rescue. Again, Tony Martinez you are my hero. Just to let you know we arrived safely in Tallahassee late that evening. I have shared this story with my friends Cadillac and non Cadillac owners of my AWESOME experience at Williamson. C DIAZ

Luis

14 de nov. de 2014

Mario Rangel, my service consultant, always delivers a GREAT estimated service time, his professionalism , and the fellows doing the job, they also do a good job. Thanks !

Carlos

14 de nov. de 2014

In over 35 years of buying and leasing vehicles I have never had such a wonderful and excellent experience. Your salesperson, Luis Carbonell is an outstanging professional, he made our car leasing experience. Kudos to your excellent dealership and team. You have a customer forever but not only Me, but also our children.

galaconte

12 de nov. de 2014

The service is perfect!. I get appointment for recall of my cadillac SRX with Mario Rangel.He checked my car in less one minute and call me when work done .I don't miss a time and big pleasure to have a service with personal like Mario RangelThank you so much.Gala

Michael

12 de nov. de 2014

Great experience!! Mr. Michael Llerandi and his staff are a dedicated group and understand the importance of their customers and experience. I would recommend the dealership and especially the service department to whomever I have the opportunity to do so.

Michael

11 de nov. de 2014

Mike Mckesson in service is always great. And Rosa Luz at cashier was great at remotely handling my Phone payment so a guest could pick up my car, while i was unavailable. That is why I have bought 4 cars here.

Monique

11 de nov. de 2014

As always the service dept is very friendly and very accommodating. I always say this is the best service dept I've ever dealt with. This past time when I got the car back - the problem re-appeared after a few days. I called and they immediately gave me another appt. So no complaints there.

Daniel

11 de nov. de 2014

Beautiful inventory and excellent test drives; the salesman was able to explain rebates and incentives very well. Very nice man.

Richard

11 de nov. de 2014

The people that I encountered, but. I almost walked out , never to return. Storm Adam is to be commended as is Leo for perseverance and integrity.My fullest report is not yet finished. The car has intrigued and baffled me. I depend on Storm and Leo to help me to fully understand the car.

Charles

11 de nov. de 2014

This has been the satisfying experience while purchasing a new truck i have had. from sales managers to Salesman and yes even the F & I guy they are a first class company and GM is lucky to have them. Special thanks to Jimmy Sabada and Benny

Judith

10 de nov. de 2014

It took a couple of days but work was done. Was sorry that they didn't check any other areas even tho it wasn't on work order. Example, washer fluid which read out comes on when key is turned on that it needed fluid. Know it wasn't mentioned since I didn't notice it before but when I picked up the Escelade it came on. Mike McKesson the service manager for me is excellent.

Alberto

7 de nov. de 2014

This is the fourth vehicle I've leased or purchased from Rene Roberts at Williamson. His integrity and professionalism as well as the rest of the staff are second to none. It truly is a hassle free process dealing with all of their staff located within a state of the art facility.

Hector

3 de nov. de 2014

I cannot be happier with the experience. They made me feel like family. My sales person Omar Barbachan, the Sales Manager and General Manager were extremely professional and helpful. I would recommend the dealership to everyone. My vehicle was ready, clean at the promised time and the finance process was very easy.

Jose

3 de nov. de 2014

My new service advisor, mr. Mickey Barrios, is always very polite and professional. He goes out of his way to assist his customers. I am very happy that he was assigned to me after my former service advisor left to a different leadership. I would definitely recommend this dealership to family and friends, specially if Mr. Mickey Barrios is their service advisor. I also want to commend Erica Castaneda, the Express service advisor that helped me out with the oil change process. Both Erica and Mickey made my experience at the Cadillac dealer a very pleasant one. Thank you kindly. Sincerely, Jose M. Argibay

Valentin

3 de nov. de 2014

wonderful experience with service writer and Mr Santos great team. Will net hesitate to recommend Williamson for service and sales dept. as well thanks to all

Anthony

31 de oct. de 2014

I am extremely happy with the way I am received and especially Mr. Tony fFernandez who is a gentleman and a kind person who takes care of me. I enjoy every time I go for service .regards Anthony Boulos

Teresa

31 de oct. de 2014

The Sales Manager, Beny Ledesma and Salesperson, Luis Carbonell were both great -- knowledgable and helpful. This was by far the best car buying experience I have had!

Steven

30 de oct. de 2014

Mike Penn has kept us informed as to availability of an Escalade long wheel base for over a month. The afternoon of Oct 28th he informed me a 2015 Escalade was available. That evening my wife our daughter and granddaughter took the car for a test drive. The following afternoon I went to see Mike. He had all the paper work filled-out for my signature. Last night we took delivery. The experience was so easy and simplistic .Even the lease contract paperwork was prepared. My wife and I are so pleased we cannot not say enough to compliment Mike Penn and his staff. You can see the unity of everyone working at Williamson Cadillac as you walk thru the dealership. How lucky we are in experiencing the knowledge and strength of Williamson Cadillac.

Rebecca

29 de oct. de 2014

Bruno Zayas was an absolute pleasure to work with. The leasing process was quick and easy. We told him what our budget was and what we wanted in our car, and he definitely delivered. I will recommend him as a salesman to all my family and friends. Williamson is lucky to have such a great employee.

Jonathan

28 de oct. de 2014

This is now our second car from Williamson. Bruno is the best person I've ever worked with in getting a new car and makes the process easy and fun. We got a great deal on the car and the whole process was great. We even got to see Mr. Williamson. I had already sent two good friends to Williamson (Bruno) and they've purchased cars as well. I think we're customers for life.

David

27 de oct. de 2014

I have been Dealing with Williamson all th way back when you were on Kendal Dr.(20 + years) The salesman M. Penn knows what I want & has the car there with a fair deal. Your sales & service is excellant. That's why I continue to be a customer

Kenneth

27 de oct. de 2014

Customer service is great, amenities add class. Waiting area could use improvement. Overall, I have not issues with letting dealership service my vehicle even though it may be more expensive.

Raul

27 de oct. de 2014

Mr. Angel Gonzalez is a very professional and knowledgeable salesman. He explained step by step the buying processn/maintenance procedure as well as he explained in detail our new Buick Enclave operation

Dale

27 de oct. de 2014

Salesperson Rene Roberts listened carefully to what I was looking for and began a search on site, found an initial vehicle which sold quickly. He then began a search at a nearby dealers, finding my CTS in Belle Glade, FL. A dealer trade offer was initiated and accepted. This vehicle was perfect and exceeded my expectations. The only glitch was a delay of a few days to get an official Dealer Sales Contract with the correct VIN vs. The Buyer Order with original VIN crossed out. This was necessary and requested by my financial institution to fund my loan. When this was rectified, the sale and delivery of the car went very smoothly.

Idania

25 de oct. de 2014

After a few leases with other dealerships, This is my second lease with Williamson Cadillac and I'm very pleased with the service and professionalism and as long as those are maintained me and my family will be your loyal customers. Thank you for taking good care of your customers!

Joseangel

24 de oct. de 2014

It was a pleasure dealing with such effcient staff very knowledgable and will definetly be coming back for any future needs.

Nicholas

22 de oct. de 2014

My salesman (Ralph Barraque) was professional and did not play games. I called in advance and was provided the car and deal that was promised!!!

Thomas

22 de oct. de 2014

I had scheduled an appointment with Tony Martinez to have routine maintenance performed on our SRX. The vehicle was delivered back to me at the time Tony had stated and he answered all of my questions to my satisfaction. Thank you,Patty Skoko

Marlon

21 de oct. de 2014

Everyone was friendly and helpful. I see why Williamson is number one and we are glad to join the family.

Roberto

21 de oct. de 2014

Mickey Barrios was my service advisor and was very responsive about my car necessities, he arranged the check in and out of the car nicely, the service looks good and was done on a reasonable time.

Yadira

21 de oct. de 2014

Very dissapointed at the car wash; The car looked almost the same way i brought it in. It was dirty. Not worth the wait.

Imogene

21 de oct. de 2014

I always enjoy having breakfast there, it sets the tone for a good day. everyone is always pleasant, service on my car only took less than an hour. and I left with a clean car!

Thaimy

21 de oct. de 2014

I felt very pleased with the attention provided to us especially by Mr. Luis.I really appreciate his kindness. I could rate his performance as hundred percent.

Richard

21 de oct. de 2014

What I really appreciated was the respect, the distance and the privacy that your representative person show to me as a costumer all time

Jose

20 de oct. de 2014

We have been dealing with Benny Ledesma for over 25 years and now with Bruno Zayas. Both are very professional.

Wanda

19 de oct. de 2014

Mike was Great!!!~On the other Hand, I had a small problem with our Buick and Manny came to the house and solved it inmediatelly > He is a Great asset to Williamson . Have used the Road assistance 3 times in all the cars we have bought and Manny is one of the reasons, we keep coming back, together with Benny & Luis on Sale.

Richard

17 de oct. de 2014

Eddie had rental car all ready to go for a service appointment and recall items that were going to take 24 hours. Everything went very smoothly - thank you.

Ruben

17 de oct. de 2014

Even when I could not achieve 100 % of my purpose I received a very professional service from the Service Dpt. Associated. Special gratitude to my service consultant Tony Martinez.

Luis

16 de oct. de 2014

The scheduling, maintenance and/or repair was done perfectly. My only concern was the dirt or grease stains on my front seats. I've done other repairs at Williamson and I'm very happy with the previous services.

Gina

16 de oct. de 2014

Excellent service and customer service personal, as Rene Martin is so efficient included Saturday and same the Enterprise rental car personal.

Lori

16 de oct. de 2014

Outstanding. While there I needed to send a fax, but the copy wasn"t great. One of the ladies in the area actually scanned it and emailed for me.

Anthony

15 de oct. de 2014

I was very please by the attention always given to me by Mr. Tony Martinez who is a gentleman and a very professional .I like the Williamson Cadillac service place, I like the way they handle their customers. Service is superb , efficient and fast...when they promess you something they mean what they say..........

Joseph

15 de oct. de 2014

Was met by a service writer as I walked in to the service counter. She immediately as if she could assist me. She promptly wrote up the service request and I was on my way. She called me when the vehicle was ready and I picked it up.

Regla

13 de oct. de 2014

I had a dentist appt and they were willing to take me to the appt and picked me up as well. Thank you!

Leonardo

13 de oct. de 2014

Mario is always a professional and is what continues to come to the service department. I work next to braman and I prefer coming to Williamson because of the treatment I'm given.

Ruben

11 de oct. de 2014

I love the attention, the quick service, amenities and the staff. Luis Carbonel was my sales rep. and HE DA MAN. and for this service Erica Castaneda was my service advisor, which she did a great job in making my appointment and keeping me posted (it being I live on a busy schedule). I give them a " YOU BETTER RECOGNIZE AWARD" for their great custmer service & attitude. Thank you all...

Maria

10 de oct. de 2014

Excellent sales person. Very pleasant and got us in and out extremely fast, which was great! Will buy from Luis again and have already recommend him to another friend. Thank you

Anthony

10 de oct. de 2014

Eddie De Armas, the service rep was polite, knowledgeable and very attentive to my needs. It was a very good experience.

Jeremy

10 de oct. de 2014

Can't say it enough wonderful dealer and service individuals. Skip is excellent always pleasant to deal with and always making sure our needs are met and concerns are addressed. Excellent job Skip.

Ruth

10 de oct. de 2014

I came n for an oil change and information on the recall of my vehicle. The letter that I received said that there was no parts for the recall. My oil change was done in a timely fashion.

Tony

6 de oct. de 2014

As usual, it was a very professional experience. I was treated well and taken care of every step of the way. My vehicle was fixed accordingly, and in a timely manner.

Jose & Sylvia

19 de sep. de 2014

Always excellent repair service in the service dept. at Williamson Cadillac. Hats off to everyone there and especially to Mike McKesson, our Service Consultant, who always goes beyond the call of duty for his customers. Its the only dealership we will ever service or repair our Cadillac Escalade in. Kudos to the entire service department.

Bob

16 de sep. de 2014

I came in looking for a new SUV and I walked out with one.

Christopher Page

9 de sep. de 2014

THIS IS A LONG REVIEW BUT I ENCOURAGE ALL CERTIFIED PRE-OWNED CUSTOMERS OR POTENTIAL CUSTOMERS TO READ IT. IT COULD SAVE YOU FROM A NIGHTMARE EXPERIENCE!!!I am writing this review because I could not be any more dissatisfied with the quality of the vehicle and the level of service I have received regarding my Certified Pre-Owned 2011 GMC Yukon Denali XL. This was the second car that we have bought through Williamson, and you were on track to have a family of lifelong customers. However, I dont plan to ever set foot in your dealership again, and will strongly urge my friends and family to do the same, as a result of what has happened.To start with, we bought a 2011 GMC Yukon XL from you earlier this year. We wanted to buy it from you because I had a lease on a 2012 Buick Lacrosse already through your dealership and we were very pleased with the service, professionalism, and overall quality of the treatment that we had received. There were many, many dealers that had used GMC Yukons within the age and mileage range we wanted, but we chose you. I could not regret this decision any more now.Just so I am clear, our salesman, Al Ammons, and all of the people in finance that we dealt with in purchasing the car were great. They helped us get the car we wanted and get out of the lease on my Buick, which had some time remaining on it. The issues with the car, however, started almost immediately upon taking it home. The first time my wife went to drive it, on the second day we had the vehicle, she could not get the power seat to work. It would not go up or down at all. This issue was fine for me, because the height was appropriate for the way I sit when I drive, but for her it made the car practically unusable. We had to leave for a family vacation that week, so I wasnt able to deal with the issue at that time. On our way to our vacation, mind you, four days after receiving the car, we noticed that the dashboard was shaking more than it should. Upon inspection, my wife realized that there were two cracks in the dash. They were both small, one on the driver side and one on the passenger side. They made it so that the middle of the dash was unsecured and shook. These cracks were in no way, shape, or form caused by anything we had done since receiving the car. My wife and I are both prepared to testify under oath or via affidavit that these issues were there from the beginning of our ownership if the veracity of this story is an issue. I only mention this fact because our service representative seemed to express skepticism about it, which I will get to soon.There are only two possibilities for what happened with the car, and neither speaks well of your companys performance. The first is that the cracks were known about by the staff, and they sold me the car without divulging that information to me. This would be a material breach of any sales contract. You have a duty to inform the customer of any known deficiency or material defect not previously disclosed. Knowing Al, and going by what he has told me in subsequent conversations, I do not believe this possibility to be true. The second possibility is actually worse in a sense, to me at least. That is the realization that this car had two issues, the seat and the dash, that were allowed to pass the supposedly rigorous certification to make the car a certified pre-owned vehicle. Since I believe this possibility to be the likely one, how can I trust anything about this pre-owned certification? What else was missed? I am buying this car for life, not leasing it. How I am to believe that any future problems that arise werent already an issue with the vehicle when it was sold to me? I have no reason whatsoever to trust the certification. I did receive a phone call approximately two weeks after I bought the vehicle asking me if I was satisfied with it so far. I raised my concerns about the dash and the seat to whomever it was (unfortunately I did not write the representatives name down) and was told that I would get a call to schedule an appointment to deal with these problems. I was busy traveling and didnt have a chance to follow up in the month that followed, but I never received any such phone call. Fast forward to last week, when ANOTHER problem with the car came up. This one was a safety and security hazard and thus gave me no choice but to deal with it immediately. My wife and I were putting our child in the backseat of the car, when she closed the passenger side front door. As the door closed, we heard a loud pop and crash. The rear passenger-side window had blown out simply from the pressure of the door closing. I cannot help but feel like this weakened window was yet another issue that was either undisclosed to us at the time of sale or was unnoticed at inspection. I have never in my life heard of a window blowing out from a door closing. It is unacceptable and seriously makes me doubt the quality of the vehicle we are now financially tied to for quite a long time. When I brought the vehicle in and discussed the various problems with the service manager at the time, Rolando Pardo, he told me that windows are not covered under any circumstances after 7,000 miles but that the other two items were covered. I explained that the window broke from a simple door closing, and he repeated that glass just couldn't be covered. At that point, I agreed to meet him in the middle and pay for the window and have the other two issues fixed per the terms of my certified pre-owned warranty. He sent me to Mario Rangel, the service representative, to arrange getting the items fixed. My usual rep, Mike Sutherland was not there that week. Mario was fine upon checking the car in, although I have to say that is the last time I can say anything about his service was fine.I received a call a few days later from Mario telling me that he was having an issue because the dashboard wasnt covered. I told him that the service manager told me it was, and he acted like that didnt mean anything at all. He said it wasnt and that he couldnt do anything. His repeated comment to me, one that I would learn was his favorite saying, was Whos gonna to pay for it? I explained, in detail, the entire situation and what had transpired. He said he would speak to the service manager and let me know what was going to happen. I received no call the next day whatsoever. This was on Wednesday, September 3rd. I took the initiative and called him myself on Thursday, September 4th and left a message. I never heard back. I called again on Friday, September 5th, and was told by Mario that he was waiting for my authorization to fix the seat. Why did he need my authorization to fix something that was covered when I clearly wanted it fixed!? When I turned the car in, the seat was one of the items on the list. Why did he need my authorization if he already went over the service details with me the day I submitted the car?If he really needed my authorization, why wasnt I called back on Wednesday afternoon, on Thursday all day, or on Friday? He told me that it was too late in the day on Friday to get the job done and that it would be ready today, Monday, September 8th. Because of Marios lack of follow through and failure to call me back on either Thursday or Friday, I was out of my car for yet another weekend, and your company is stuck footing the bill for a rental car for three extra days. On Wednesday, September 3rd I also called Al Ammons to discuss everything Mario had told me about not being able to fix the dashboard. He was unfortunately in the hospital with his wife, but he nevertheless took time to call me back and told me he would look into the matter. I spoke to him today, Monday, September 8th and he told me that he will be contacting a factory representative from GMC to figure out how the dash passed inspection when it was clearly broken. Al has been a help and a true representative of what I believed your company was about. I informed Mario of what Al and told me, believing that I would need to keep the rental car there so it could be seen by the factory rep., and his response once again was Whos gonna to pay for it. I had no idea how that process would work. I have never been in this situation before. Mario never once told me that he would discuss it with Al and let me know what to do. He didnt say to take the car and we would deal with it later. Al had to call me to tell me what was going to happen, and he implored me to return the rental. Had I understood the process I would never have objected. I dont know who is gonna have to pay for it, nor should I have to know! It is called CUSTOMER SERVICE not make the customer arrange everything themselves. I have a few ideas about who should pay for it like: GMC, Williamson Cadillac, the factory rep., or whoever else was involved in certifying and selling a car that clearly had some issues which were undisclosed to me and my wife, the buyers. The point is, could there have been a ruder question or way to deal with it from Mario? He should have tried to figure it out and helped me come up with solutions, instead of essentially accusing me of trying to get free work. His tone and repetition of Whos gonna pay for it made clear his feelings about us. If he is so disdainful and unwilling to help a customer, why would I want to give any business to your corporation? We would never try to cheat someone over something that was done by me, and resent the implication that we would. In conclusion, I can finally answer Marios favorite question: Williamson Cadillac is going to pay for it. I was a sure thing, a guaranteed customer who had already bought two cars and was going to buy every car I purchased from now on through you. Now, I clearly am not. I have three children, two of whom are rapidly approaching driving age, who will certainly be driving a car from another dealership. You are going to pay for it, because of Marios poor service and treatment over a $900 dash which was broken from the inception of our ownership. You are going to pay with the thousands of dollars of future sales that are now lost. What you have gained though is the worst word-of-mouth advertising you can possibly imagine. I will not hesitate to share my horror story with everyone I know who ever has future plans to deal with your company. My wife has already posted our displeasure on Facebook and now I am posting this review in every forum I can possibly find. I hope no one else has to go through such a poor experience. I am so angry and appalled at the way I was treated. I have no faith in the car I was planning to love for the next 7-10 years. I have no faith in the supposed certification that the car was given. I have no faith that any future problems will be resolved in an open and honest manner, without my being insulted and needing to do all of the customer service for myself. In total, I have no faith anymore in your company or your parent corporation, GMC. I plan to send a copy of this to their corporate headquarters too so that they know exactly what kind of representation they have here in Miami. Thank you for opening my eyes before I bought any future vehicle from you. Sincerely yours,Christopher Page(and Alina Page-del Valle, my wife)

Guido

4 de sep. de 2014

Mr. Penn's outstanding personal service made the process of leasing my third vehicle from your organization a very pleasant and seamless experience.

Jeanne-Marie

3 de sep. de 2014

We love Williamson for the cars but most because of the wonderful service. Its the third car we are leasing from the company and we always ask for Ron Peoples, the people guy. He is awesome, attentive to our needs and always available.

Noel

2 de sep. de 2014

I am very satisfied with the experience at Williamson. Raul Garcia our salesman was excellent. He was extremely attentive and made our visit very pleasant. Tony the finance gentlemen was very helpful as well.

Dean

2 de sep. de 2014

The absolute best car buying experience I have ever had. Everyone involved in the purchase of my car went above and beyond. This is the way every dealership should be.

Cadillac Customer

1 de sep. de 2014

Very Professional Staff all the deficiencies were addressed and the car was finished on Time as promised, they clean it and presented it like new.

Francisco

1 de sep. de 2014

Almost every time I pick my vehicle the seat is on a different position the memory position changed, the mirror moved, and a noise FM station dialed. It is possible do not touch any of this, an only take care of the mechanics?When I was young I did valet parking, the boss clearly direct to each runner do not touch thing inside the vehicle. I guess to move the vehicle a few feet it is not necessary to touch any of those items.

Celestino

29 de ago. de 2014

Mr. Lopez is always there for me when I need to make a reservation and my car is always deliverd on the promised time frame.

Jose

29 de ago. de 2014

Everyone at Wlliamson is a professional, Rene and Benito made me feel like family. My experience was fantastic and that is why I have been a client of this dealership for over 20 years and will continue to do business with Williamson Cadillac. In my opinion this dealership is the most professional in the industry.

Rosa

28 de ago. de 2014

A pleasurable car shopping experience!! And that is not typical outside of Williamson Cadillac. Great personal attention and straightforward negotiation. People that take pride in their work. Very appreciated by our hardworking family.

Deborah

26 de ago. de 2014

The service personnel were extremely courteous and helpful. I was given VIP treatment and every effort was made to assist me with the repairs/maintenance of the vehicle. I was also given guidance on costs and options available to me.

Sandra

25 de ago. de 2014

It was great. Jimmy was amazing, and his assistant Omar was just as attentive. Jimmy took over my sale from another agent, and he was so on top and called me every couple of days to give me an exact update of where my car was in the production stage and delivery. Omar called and did all the paperwork over the phone and processed everything so efficiently. He personally delivered my car and took the time to explain every detail and aspect of the car even when my kids were jumping and screaming all over the car. Jimmy made the experience really personal. He and Omar answered my calls and texts immediately. I will recommend him and his team to all my friends. I loved my first experience with Williamson Cadillac

Lola

18 de ago. de 2014

Mike Penn is a true professional, and I can't cay enough good things about him. He is a true asset to Williamson Cadillac.

Steven Mark

17 de ago. de 2014

Sales Person and Management were extremely helpful and efficient. Jimmy (Manager) and Luis (Sales Person) were the definition of professionalism and courtesy.

Veronica

6 de ago. de 2014

Simply Sensational as always. I have been a repeat customer with Williamson for 3 different vehicles and I can say with strict confidence that it just keeps getting better and better. They listen, wait, and work with you. For me these are the 3 most important qualities an auto Dealer should have, or they would just be any other dealer that sells cars.My Sales Representative OMAR has always gone far and beyond the call of duty. Truly a delight and a professional to work with. To me word of mouth advertising is better than any TV commercial anyone can broadcast. Williamson will surely get good word of mouth.Thank you Again and keep of the Quality of Work

Andres

4 de ago. de 2014

It was an excellent experience, all my needs where filled and I went home with my dream car. I will definitely be going back for all services and any other purchase I might want to make in the future.

Lauren

4 de ago. de 2014

Mario, who has been my service adviser for approximately twenty years is excellent and handles all issues with both of my vehicles with the utmost professionalism, and knowledge.

Claudia

4 de ago. de 2014

Expectations were set at the right level from the beginning. Mickey was very helpful. Immediately informed me of the recall and placed the order. Informed me of the benefits of roadside assistance and indicated how can my future visits be scheduled for Williamson to provide a better service.

David

4 de ago. de 2014

This is my 4th car from Williamson and I am an extremely happy customer. From Sales to Service, I have always been happy. Particularly, my salesman Jermaine Chambers is extraordinary. Always responsive, always available, and always proactive for whatever I need. Jermaine's efforts have been above and beyond and I would not even consider getting a car that Williamson offers anywhere else. I appreciate all that he has done for us and cannot give a higher review of his salesmanship. Thank you, Jermaine. Thank you, Williamson. I am a very happy customer.

Susan

31 de jul. de 2014

We had the pleasure of working with Celida at Cadillac/GMC. She made the experience a pleasure and didn't give us the run around. She never made us feel like we were bothering her if we had additional questions during or after the lease of our car. She was able to find the exact car I wanted. I couldn't be happier with the experience we had at Cadillac.

Wendy

29 de jul. de 2014

Our sales rep. took quite a bit of time answering our questions, showing us other available vehicles, taking test drives, explaining options, and demonstrating the many intricacies of the vehicle we chose.

Michelle

29 de jul. de 2014

JOSE MAYORGES IS ALWAYS A PLEASURE TO WORK WITH. VERY INFORMATIVE AND RESPONDS FASTER THAN ANY REP I EVER DEALT WITH. TOP NOTCH BUSINESS AND SALES PERSON.

P.A.

28 de jul. de 2014

From our sales person, to the sales and finance manager, everyone was polite and direct. No gimmicks. A good experience.

Douglas

21 de jul. de 2014

This is our 4th cadillac purchase at Williamson cadillac. Al Ammons is very knowledgeable and efficient , and is a pleasure to deal with. We are completely satisfied with his service.

Glenn

21 de jul. de 2014

Williamson Cadillac is like a large family. Everyone is so helpful and cordial. The service Department is truly professional and every experience that I have had has been award winning. My service adviser Mike McKesson is without a doubt an asset to Williamson Cadillac. Thank you

William

17 de jul. de 2014

I have always received top notch service at Williamson Cadillactheir service personel always go out of their way to satisfy the customer.

Claudia

14 de jul. de 2014

I must say I was very impressed by your service, professionalism and appearance of everyone I can in contact with. You also have a great facility. Our sales rep Jermaine went above and beyond to make sure we got the best deal and the car we were looking for. I've always been a nissan client but from this experience and the features, feel and drive of our Acadia we wil now join the Williamson family.

Fabian

14 de jul. de 2014

Robert Garci was my sales rep. he asked me if there was anything that he could help me with. Didnt assume I was there to buy he genuinly offered his help if I had anything to be answered. I'm very greatful he was my rep, would definitely buy again if Robert was my rep. Made honesty his priority and kept his every word. Thank you Williamson Cadillac for having such a person with you. Honest intergrity are my words to describe such an individual

Liane

14 de jul. de 2014

As a long-time, generally very satisfied customer of Williamson, I wanted to share a recent experience which I found very unsatisfactory. It was related to the service prior to this one. I had my car in for service (I have a certified Escalade) and as part of the service I am authorized for a rental car. After having spent several thousand dollars recently on my son's Hummer for service, i was provided a very low-end bright red chevy (i believe). Your records would indicate. I would have expected a cadillac and certainly a far superior car to that which I was provided. It was bright red to top and smelled. It takes one poor experience to influence a customer's preference for service or product.

Imogene

12 de jul. de 2014

Eddie took care of me while my service person was out. He was thorough, polite, and very knowledgeable about my car and the service I needed. Although I had a huge bill, I left feeling good about the service I received. You need more service men like Eddie. A little personality helps as well.

Otis

9 de jul. de 2014

I was in for a recall and service-oil change. Everything was taken care in a very timely matter. I have a very good service advisor-Mike McKesson.

Hillard

4 de jul. de 2014

Micky has always taken good care of me. He always makes sure that my car is serviced on time and in perfect working order. He is very professional and knowledgeable.

Louis

2 de jul. de 2014

My over all experience was very pleasant, I found the staff extremely knowledgable and friendly. I didn't feel pressured and I walked out with a beautiful new car. Best of all my wife couldn't be more pleased with the purchase.

Adrienne

1 de jul. de 2014

BOUGHT MY CAR THERE. PLUS I FOUND MY SERVICE MANAGER FROM YEARS AGO, SKIP, AND IMMEDIATELY KNEW EVERYTHING WOULD BE DONE WELL. I LEFT FEELING CONFIDENT MY CAR IS IN GOOD SHAPE.

Candida

1 de jul. de 2014

I can't see my self ever getting a vehicle anywhere else. Mike Penn and the entire team are simply Amazing. Thanks again for another fantastic experience.

Cynthia

30 de jun. de 2014

You all were amazing and professional and quick! Bruno Zayas was terrific. My husband got a car from him 6 months ago and he was wonderful then. We feel the most honesty, integrity and professionalism is at Williamson. I feel like Ed and Carol are family and now Bruno too!! Congrats on being A+++ Cynthia

Bac

30 de jun. de 2014

Everything went well, Sales Representative Bruno Zayas had everything ready and he personally deliver the car to our Office. Great personalized service.

Ada

28 de jun. de 2014

I had been driving imported cars for the last 10 years but I decided to switch to an american brand and what a great choie I made. Mike Penn is a great sales person

Sally

26 de jun. de 2014

As always, my service was excellent. I was kept apprised ofwhat was going on as they found that I needed a new battery.That was timely installed and I was on my way.

Donna

24 de jun. de 2014

The process us straight forward. The team is great. I had my new car in record time without any surprises or issues.Ron Peoples is dream. Nothing to talk about except Williamson Automotive in Miami has a stellar team and I love, love, love my LaCrosse. Donna Signs

Megan

24 de jun. de 2014

Excellent sales, Jairo and Bruno were extremely helpful from the moment we walked in. Most pleasent lease purchase I have ever had. Thanks jairo!

Sandra

23 de jun. de 2014

My service advisor, Mickey Berrios was excellent. He was able to secure assistance from the factory for the repair work and in true customer service form he "under promised and over delivered."

Juan

23 de jun. de 2014

Overall easy and quick. A bit expensive service ( 60K) but other than this I enjoyed visiting Williamson Cadillac. Fresh Coffee and small sandwiches also makes waking up early on a Saturday more enjoyable.

Cecilia

23 de jun. de 2014

As always my experience with Williamson Cadillac has exceeded by expectations. The attention provided by all of their staff goes beyond any other car dealership I have ever visited. My sales consultant, Luis Carbonell made my lease exchange process transparent, quick and efficient. When I arrived to the dealership my new lease vehicle was ready along with all the paper work. Any and all questions I had were answered promptly and knowledgably. I honestly cant imagine going anywhere else.

Melvin

16 de jun. de 2014

THE EFFORTS AND PATIENCE OF GERMAINE IN SELLING YOUR CTS WERE OUTSTANDING. EQUALLY APPRECIATED WAS THE SALES MANAGER, BENY, WHO TOOK THE TIME TO FIT THE RIGHT CAR FOR ME WITH ALL THE FEATURES I WANTED INCLUDING COLORS, POWER ETC. EVEN THE FOLLOW UP AFTER THE SALE WAS GREAT. THANKS.

Michael

13 de jun. de 2014

Jermaine Chambers was excellent to work with, he took the hassle out of the car buying process, made the complicated simple and was a true professional in ever sense. Highly recommend Jermaine and Williamson!

Debra

11 de jun. de 2014

Best experience I have ever had. Zairo was the BEST SALESMEN EVER!..All Departments were FANTASTIC to deal with.. Will definitely be back.. Thank you, Thank you, Thank you!Debra A. West

Felix

11 de jun. de 2014

I leased my 3rd Cadillac since 2008. Previous 2 were purchased at Braman Cadillac. Decided to try Williamson and was totally pleased with the entire process. Angel Rivera made me feel like I was the most important customer for him. He then had Jose Mayorga handle the actual purchase and I leased on my very first and only visit. That's how happy I was! The showroom is impressive and I felt like I was not "sold" at any point. Even the general manager of sales took time out to make sure I was comfortable and happy. I will definitely recommend Angel & Jose to many potential customers. Being in New Home Sales for 20 years, I understand the importance of making sure the customer is happy.

John

10 de jun. de 2014

I was under pressure to get a car before the end of the week since I had to turn in the Buick I leased from Willimson. Luis found the car I wanted, took care of the Buick return and took care of the paperwork with your accounting person (forgot his name). We couldn't be happier with our experience at Williamson.

Lina

10 de jun. de 2014

Starting from the agent and riders, everything was fantastic but there are only 2 details that I would like to call to your attention and there were: my left tire is loosing air everyday and the car came out came out with the same problem and also the squealing noise it was making still there.

Teresa

10 de jun. de 2014

this was my first time bringing in my car for an oil change but not the first time i had to bring it in for service. i had a different service provider this time than the other times (tony martinez this time) and I was thrilled with his service. much better than what i had received in the past and i was shocked that the oil change was done so quickly. it also was nice that the man who was going to bring me my car asked me if i would like to wait for it to be washed. great experience overall!

Ronald

9 de jun. de 2014

THE MOST WONDERFUL EXPERIENCE I HAD I WISH THAT EVERY SALESMAN WOULD BE AS COURTEOUS AND HELPFUL AS ALBERTO FERNANDEZ

Leslie

9 de jun. de 2014

Everyone was friendly, knowledgable and very efficient. Even though i've only had the car for a year, this level of service has made me think that I'd want to get another Cadillac once my lease is up in a couple of years.

David

9 de jun. de 2014

I was able to work with Jermaine Chambers when I visited. He provided outstanding service. He was very knowledgeable and easy to deal with. He made the process very simple and quick. I would recommend to my friends and family if they go to Williamson to request Jermaine. I had an outstanding experience with him.

Gary

9 de jun. de 2014

I truly appreciated the personal attention provided and no small amount of time devoted by both my sales representative, Jose Mayorga and the Dealer's General Sales Manager, Benito Ledesma, Jr. No question was too trivial and they both worked most diligently to make my deal happen. I wasn't certain it was going to pan out, but they went beyond my reasonable expectations to make sure that it did. Personal attention, results, satisfaction, and a beautiful new Buick, what more could I ask for? Thank you Williamson for retaining such stellar employees.

Howard

6 de jun. de 2014

Luis Carbonnell was WONDERFUL. He was very professional, warm, personal and very knowledgeable. We felt taken care of and that he would do anything to make us happy and satisfied. The Williamson's provide an exceptional car shopping experience.

Daryl

6 de jun. de 2014

I was very pleased with how thorough the work on my car was completed. All my questions & concerns were addressed. Work was done on a timely basis.

Obed

5 de jun. de 2014

Still navigation system is not quite accurate on turns or inrersections.It takes some 5 secs to realize the route changed.I don't think this should be the normal behavior .So some issues are still pending .

Javier

5 de jun. de 2014

As usual Mario my service advisor did a great job.I got my car back the same day which was great.

Alejandro

5 de jun. de 2014

I had a minor issue and Juan Santos resolved my issue within moments of my email. Juan Santos is completely responsible for me continuing my relationship with Williamson.

Kevin

3 de jun. de 2014

Robert was an excellent, professional, friendly, and reasonable sales associate. We look forward to working with him in the future. Also, the dealership is excellent, very comfortable with friendly, helpful staff.

Ronald

3 de jun. de 2014

Hector Lopez my service personnel was very helpful in seeing that my car was serviced with all it needed and delivered as promised. All your employees work as a team making the service an outstanding event.

Roberto

2 de jun. de 2014

Miss Naranjo was our salesperson - she is very professional she helped us and explained to all of our questions very carefully. We strongly believe that Miss Naranjo is a great asset for Williamson Cadillac.

Desiree

2 de jun. de 2014

It is the first time that I feel that the Sales team truly cared and wanted to help me find the best price for the car I wanted. I have purchased many cars in the past, and this is by far the smoothest of my experiences.

Jorge

2 de jun. de 2014

I have bought many cars in the past but this was my most enjoyable one. Yohan our saleman was honest and friendly and made me feel comfortable buying our new Buick. Thanks

Roberto

1 de jun. de 2014

Your staff at the dealer were very helpful in making my car buying experience easy and pleaseant . Thanks to the guys that helped us Tony Business manager, Rene salesmen, Bernie sales manager

Ignacio

30 de may. de 2014

The experience with the Service Rep. has always been outstanding. The level of service, courtesy, ambience in the service department, and friendliness is great.

Anna

30 de may. de 2014

Best part was not being hounded for a sale upon entering the dealership - I was treated with courtesy and good customer service. I was allowed to walk around and see the cars with a salesman (William Thomas) that had excellent manners and was very attentive. Other than the car itself.... that made the sale!!!

Guillermo

29 de may. de 2014

This is my second Cadillac purchased in 10 months. All very easy, no stress, no hassles no problems. And every one in the store is always as helpful as always.

Ramon

28 de may. de 2014

Guillermo and Bernie were awesome. I am super excited and in love with my new cadillac. Guillermo and Bernie helped me get the car the I wanted at the pmt I wanteD!

Antonio

28 de may. de 2014

I was impressed by the communication with the service department, as they kept me abreast of the what was happening with my vehicle. I also felt that I was treated very nicely and the staff was very helpful and courteous.The purchase process was wonderful. No waiting a whole day, no three stooges coming back and forth with prices and payments. All was done quickly, and great communication with Bruno Zayas and very up front with us. Not a normal quality of car dealership...

Belkys

27 de may. de 2014

We had a great experience at our recent visit! The salesman was knowledgeable and helped us get the best deal! The dealer offers a great and friendly atmosphere!

Andres

27 de may. de 2014

Dealing with Mike Penn was painless; he was forthright, honest, friendly and informative. He's an asset to the dealership and should be commended if this is how he deals with customers.

Esperanza

27 de may. de 2014

Service Advisor Ricky Wildner is a very professional and courteous employee. Also, Mike Llirandi is an excellent manager. These two employees are an asset to Williamson Cadillac.

Manny T

26 de may. de 2014

We are old clients at Williamson because their services have always been EXCELLENT

Georgina

25 de may. de 2014

Everything went well except I was told that my vehicle was equipped with back sensors and it was not. Unfortunately it was night already and I did not check that before leaving the dealer.

Francisco

23 de may. de 2014

I was very satisfied with the salesperson, Rene, he gave us exactly what we were looking for and he was very polite and works very professionally. He even took the time to show me all the different specs the car and how to connect my phone to the car, very helpful.

Monique

23 de may. de 2014

I had an 8 o'clock appointment and arrived a few minutes early, Skip was there to greet me and listened as I explained what needed to be done to my car. He said they would get right on it and less than an hour later I had my car back. I am very pleased with the way Skip handled things. Thanks, Monique Sims.

James

22 de may. de 2014

EVERYONE, and I mean everyone, that I met during the shopping and buying experience, were extremely professional, pleasant and helpful to me. I realize the fact that I had conversed with my friend, Trae Williamson, before my visit to find out who I should ask for when I visited the dealership and his call ahead of time, helped...but I must say, everyone I met were respectful and I appreciated that greatly. The negotiation was a pleasant experience and the dealership management found for me discounts that I hadn't known were available.

Rosa

22 de may. de 2014

Mr.Alnardo Estupinan did and excellent job of handling the damage , on my arcadia as a matter of fact my vehicle was repaired in four day ,instead of five ,and the paint problems that appeared later was immediately taken care of in such a professional manner , that I know I will always use williamson body shop,because of Mr. A. Estupinan,also Mr. Rudy Diaz was very professional when it came to my renting a vehicle explaining , all my options , that I did not mine buying the extra insurance to cover that rental.

Steven

21 de may. de 2014

Someone waited on me as soon as I parked the car. Short, professional process to get the car set for service. Got the car back a few hours later. Very timely and efficient.

Carmen

21 de may. de 2014

outside of car was full off oily finger prints doors, hood ,for the first time oil change was performed in the time that it was Promised

Rebecca

21 de may. de 2014

My time at Williamson was due to my car making noise and they did everything and more to fix it.

Isabel

21 de may. de 2014

Skip, the service consultant, is always extremely professional and courteous. The entire service appointment experience was fast, professional, courteous and very customer friendly.

Jackeline

20 de may. de 2014

It was amazing everyone is nice, but Mr. Mario Rangel and mr. Yorny Fundora they were beyond amazing I will always remember that.

Jennifer

20 de may. de 2014

For me, it's a social affair because most of the floor staff is acquainted with me. So I drink too much coffee and have a lot of "friends" to chat with. As for the service, always good. Too bad GM drops the guarantee just when "plastic" accouterments begin to break! Not Williamson's fault.

Walter

19 de may. de 2014

I arrived without an appointment and it was close to closing time, but I was helped with my request to leave the car for service none the less.

Michael

17 de may. de 2014

Liked the guy out front that directed me to service areaPeople were Well dressed ... EverywhereFast and courteous service A plus A plusTks for a great experience

Paul

16 de may. de 2014

Appointment was made with courteous person. Email reminder was sent the previous day.Service advisor was very attentive to needs and vehicle was ready when promised.

Rosa

16 de may. de 2014

I had to take my car in without a service appointment. I was able to leave the car despite this. The service representative was very courteous and helpful.

Margarita

15 de may. de 2014

We have been treated so good since the very first time we started going there and we will continue doing business in the future.

Kathryn

14 de may. de 2014

My car had a defective taillight. In addition the oil was changed and tires rotated. I was told the car would be ready in about ! 1/2 hour. The car was finished and washed in 55 minutes. This dealership continues to provides world class service.

Rossana

14 de may. de 2014

I went to Doral Buick prior to going to Williamson. This is where I fell in love with the model (Buick Enclave). But when I went to close the deal, I felt there was nothing but dishonesty in the closing process. At Williamson, they were completely transparent from the beginning, very straightforward and extremely helpful. I am very happy with the service at Williamson.

Paul

13 de may. de 2014

Your auto body shop handled the results of an accident as quickly and as professionally as possible. They made everything easy for me. I deeply appreciate the service rendered to me and how that was done. I felt that my car was in good hands and that I was too.

Gail

13 de may. de 2014

Our salesman Guillermo Farinas is wonderful....I will continue to do business with Williamson because of him. The best deal in town.

Maria

13 de may. de 2014

My salesman was Mike Penn and he was wonderful! I had shopped around and encountered many salesmen in my car shopping experience but I must say that Mike Penn really went the extra mile for me. Williamson is not really very close to my house, so I hesitated due to that, but Mike was so thorough and provided such exceptional service, that I set aside distance and stayed with Williamson. Great service!

Julissa

13 de may. de 2014

Skip Moonsang and the team went above and beyond to fix each and every problem that needed to be addressed with my car.

Ausenda

13 de may. de 2014

Even though our service representative was very helpfull, the repair people did not solved the problem on the first attempt. We came several times with the same problem: a check engine light on the dashboard. Now it is finally fixed. We hope it lasts. Thank you.

Susan

13 de may. de 2014

I would like to suggest that Williamson establish an automatic telephone service that would call the customer to let them know their car is ready (rather than trying to reach the service advisor).

Heinz

9 de may. de 2014

Very pleased and happy with my decision with the car and the place of purchase.

Michaelmd

29 de ene. de 2014

I walked in and met Robert Garcia, right away I felt good dealing with Robert , he is a true pro. I didn't think I was there to do a deal but after dealing with Robert and his manager , I drove away in a new Cadillac , easiest car deal I've ever been involved in , from start to finish it was great . Thank you Williamson ,I will definitely be back and recommend my family .. Thanks Robert ,I love my xts.

karicepe

25 de abr. de 2013

The most Unpleasant experience i've ever had. Sales person Ralph Barraque has no idea of selling neither how to treat customers. I highly recommend Doral Buick instead of waisting your time here where people treat you with no respect. Good luck on this dealer sales, but definitively some of the Williamson-Cadillac Buick people need more training to make it better!

stigall3

25 de mar. de 2013

When we came into the dealership we were not certain if we would purchase a Cadallic or Buick and if we would buy or lease.....there was no pressure and we were able to compare models....we finally decided on the Buick LaCrosse and signed on for the Buick Experience (a 2 year lease with OnStar, Maintenance and Sirus Radio provided).....we were given extensive information on all options available and never felt uncomfortable during the process....also, since we live in Collierville, Tn. there is a Buick dealership located very near our home...such convenience!!

ronald.amthor

1 de feb. de 2013

In October I took my Escalade for the 90,000 mile service based on my service advisor's recommendation: if I intended to keep the vehicle longer, this service is very complete as they go through the whole car. This cost me over $1,600.00. Recently I had to take the vehicle back, after I discovered several spots from the engine on my driveway where I always park the vehicle.After almost 4 hours waiting Mike approached me with the following: brake pads for all 4 wheels, oil around the oilpan, A/C upper & lower leaks, plus an additional 3 or 4 more leaks. Water inside the left fog light (this lens had been replaced at Williamson some years ago, after I discovered it missing after returning home from a Mall). This work was not carried out correctly! I did not receive a copy of the estimate, as Mike explained that his printer was not working.Regarding the leak, I mentioned to Mike that my vehicle had never had a leak before, and the 90,000 mile service was supposed to have been preventive maintenance. He said let me go back there, when he came back, he said his service manager had detected that the oil filter was lose and had tightened it!Recently I went in to have one of the driving lights replaced, that took 4 hours too.But how can my vehicle today have so many new or unreported problems, when it has recently been gone over throughly?

Jose Turino

26 de ene. de 2013

I been doing business with u guys for a long time love the service have buy and lease a total of more than 10 cars and recommend a lot more than that today I had a very bad experience with u emergency service. I have deal with this service before and never had a problem today I am so up set that I don't even want to said anything to disrespect or retreat because every body else is exelent and the act of one person shouldn't. Be reflect or compare to the rest ,on Monday I will deal with it accordingly

krayj13

29 de oct. de 2012

I took my 2003 DHS in for service and got an estimate for repair. The estimate seemed rather high so I told them I wanted to pick up my car and get a second estimate. When they brought my car to me after the ticket was closed out it was disassembled , parts broken and dirty parts were simply thrown in on my clean leather interior. I informed my service advisor and was also contacted by the service manager and was told they would get back to me but 10 days later I was still waiting to hear the resolution of the problem. I have since been contacted by the dealership and they are willing to replace the broken pieces and detail my vehicle.

mrwoody01

28 de jul. de 2012

The purchase of a new Yukon 2012, was an unexpected great experience. Omar Barbachan was an outstanding salesman that made the buying process a very positive event. Omar was very knowledgable of providing information about the advantages of GMC compared to other models. Omar was very courteous and determined to make this customer satisfied with the price and financing. I would recommend all of my family and friends to purchase a vehicle from Williamson Cadillac and GMC. New car sales manager Pete was also very helpful in providing the advantages of purchasing my new Yukon.

maribeldorta

5 de may. de 2012

Great customer service, my experience of buying the 2012 GMC Acadia with Guillermo F was wonderful, he exceed my expectations. I will definitely recommend this dealer to friends.

Andy003

24 de dic. de 2011

Great experience. Always impressed by Williamsons generosity. Especially to the National Kidney Foundation of Florida. Once we had a deal which happened immediately I asked for a quick paperwork process. Mark and his team made it happen. Luis had the car and paperwork waiting for me. I signed and off I went. They made a regular Joe feel like a VIP. I had a specific request for wheels and Mark made it happen without hesitation. Great service! Great experience!

lmandra84

3 de dic. de 2011

I was in the market for a lease and I have shopped around and did my homework on the deal I was looking for.Alot of the dealerships couldnt provide me with what I needed and continued to insist on what they think I needed. Also on price it was hard to get a straight answer from someone for the bottom line.I live up north and spoke with Carlos on the phone. He gave me the package that I asked for without pushing anything on me. I made the trip down to see what they had and he was so nice, professional and didnt try to beat me up for things I didnt need. He gave me the best price and he stuck to his word on the quote given. The process to make this happen went smooth and I was out of there with a beautiful new car!!!! I would highly reccommend him for future business. I traveled fifty miles to get to his location and it was worth the trip!!!

davidrothstein

21 de nov. de 2011

I leased a new CTS-V sedan through Rene. He was a pleasure to deal with. I then dealt with Tony and Troy on some service issues. And they too were a pleasure to deal with. Together, they make a great team and would recommend Williamson to anyone in the market for a new car.

aaklepi

7 de nov. de 2011

We had a great experience with this dealership, the salesperson, Mark Levenson and the GM. Mark Levenson was very knowledgeable about the vehicle, price, and all aspects regarding leasing the vehicle. He answered all or our questions, did not try to push us, explained all options to help us get the price we wanted.We would recommend Mark Levenson and the dealership for their professionalism, knowledge and genuine care regarding our needs. He also did an excellent job following up with us the day after we leased the vehicle and I know he will be available to answer any of our questions.

danita.costas

21 de oct. de 2011

Mike Penn is an excellent salesman who went above and beyond to make sure that I was satisfied with my experience and to make me a lifelong customer. As a realtor, I know the importance of service to your clients to build customer loyalty and I am pleased to say that my experience with Williamson Cadillac was above my expectations.

BigPhrank

20 de oct. de 2011

We have been Cadillac owners for the past 20+ years, almost all of which have been leased and/or purchased at Williamson. Rick Valentine made the sales and purchase process smooth and effortless. He even provided a loaner vehicle while awaiting response from the bank. This type of service on the front end, combined with the outstading service provided in the Service area by Mike McKesson, make Williamson Cadillac a premier dealership.

lwjgator

19 de oct. de 2011

We had a wonderful experience with Jesus Perez the salesman. Very charasmatic person JP did a great job showing us all of the bells and whistles included in our SRX. He continues to follow up with me via telephone to see if everything is o.k

Heidi P

14 de oct. de 2011

I recently leased a Yukon Denali from Williamson, and we had a truly outstanding experience. I was exsisting customer and was extemely happy with the service department, so I asked my service advisor,Mike Sutherland for a recommendation. From start to finish it was a very easy process. Al Ammons, contacted with my different options as to what i was looking for in a vehicle. Later that week we went in to look. Patiently, he showed us the various models, and he was not pushy at all. Very friendly, he made us feel very comfortable. When we finally made a decision a few days later, I asked if we could go in after 6pm that Friday. He said no problem, I will wait for you. Through the whole process he was there helping us and answering our questions. When he handed us the keys, he explained all the cool features that the vechile had. (mind you this is after 8 Pm now) He made us feel like family. Definetly I would recommend Williamson, and their staff Al Ammons and Mike Sutherland, Everyone there is great! :)