Kris

15 de oct. de 2016

David and Rick took such great care of us. We went in to trade a car and purchade a certified pre-owned car. They were kind and professional and not pushy. Highly recommend!

aneta123

3 de oct. de 2016

Good price,good service,very pleasant people. I found a car that I really like (Ford escape-2017). It was a very good deal as well.

mark rentner

3 de oct. de 2016

I referred my father in to the dealership to look for a used or new vehicle due to how respectfulness everyone has at this location. My father purchased a 2015 Ford Expedition EL. The salesman was a great very patient man. We will definitely do more business and refer more clients to him.

Firstford25

2 de oct. de 2016

Had been looking for a year old used car then started to see new 2016 Ford Tauruses for less then used. Saw one at this dealership, test drove it, and sat down with them and worked out a great deal. David Palumbo was a no pressure kind of guy. The whole team there was fabulous. Drove home with a new car. Am very pleased with the whole experience.

BankOfDad

8 de sep. de 2016

Carrie Pique was a pleasure to deal with. I was looking for car options for two of my kids and she patiently walked me through a variety of options explaining pros and cons of each. No pressure and lots of good information. Thanks!

fordlover2005

3 de sep. de 2016

Buying a car is a HUGE deal. I was pleasantly surprised by the knowledge and friendliness of everyone at the dealership. I was able to make a satisfying deal and drive away with an awesome car!!

jayzee2763

31 de ago. de 2016

Arrived an hour and a half from closing, salesman David Palumbo was great. He walked is through our options, allowed us a look at several different models of suv, then test drive. We had reservations about the costs involved with a brand new suv and he found a 2016 model that fit our needs and price range and explained everything to us so that my wife and I felt comfortable with the choice we made. Finance manager Sebastian was excellent in working his experience to get my payment to where I needed it to be to fit my budget. A very great experience all around with everyone at willowbrook ford!

Bweber

30 de ago. de 2016

Carrie worked hard to find exactly the vehicle I needed!!Everyone was very professional and helpful. Kudos to Carrie and Willowbrook Ford!!I'll do business with them again

Jodi

28 de ago. de 2016

I researched on line for a specific used car and found the vehicle I was looking for at Willowbrook Ford. The internet manager, Mike Hamilton, contacted me ASAP the following morning and was really a pleasure to talk to. He confirmed the used car I was looking for was still in stock. I drove from Chicago to Willowbrook that day and met with Mike whom was just as friendly in person as he was on the phone. He introduced me to a sales rep, Raul Figueroa, whom was also very friendly. Raul and I went on a test drive, and during that entire time not once did I feel pressured into buying the car. Raul was very friendly, helpful and did what he could to help me feel comfortable. I bought the car and the following day brought it to have an auto diagnostics test and was told by the service men that the car is in great working condition, no drips, no mechanical problems, etc. They basically said I bought a great car!! How cool is that! I would recommend both Raul and Willowbrook Ford to other folks interested in buying a car. Thanks guys!

Neal

19 de ago. de 2016

I stopped in after playing golf nearby to see a Transit Connect Wagon at Willowbrook. After seeing a used car, I told my salesperson Carrie Pique the car I wanted. They found the car and had it at the dealer the next day. When my wife and I arrived, we were introduced to David Palumbo, because Carrie was busy selling a car to another customer. We did a test drive. My wife drove the van first, and then me. David was fun to be with and really enjoyed the benefits of XM radio. Being of a certain age, all of us enjoyed the oldies but goodies. After the test drive and a little haggling, with zero pressure, we arrived at a fair price. As you know, if you have ever purchased a new car, the paperwork takes a while because of the regulations imposed upon the dealer by the state and federal governments. We the met with the business manager, Sebastian. He was quick and efficient. We purchased an extended warranty given the complexity of the vehicles these days. I feel like this was the correct choice. My wife returned today to turn in our old van, and pick up the new. David met with my wife and gave her a tutorial on the touch screen system. I'm glad I didn't have to since my wife is the exact opposite of a geek times 10. Overall this purchase was a good experience. I recommend David Palumbo at Willowbrook Ford.

Drew30

17 de ago. de 2016

Most pleasant experience buying a car I have had ever! I was very impressed with the speedy service and just the friendly atmosphere. I got a great truck and will be back!

Frank Da Tank

15 de ago. de 2016

Great fast service. Never bought a car so fast. They had papers ready and waiting for my 3rd short visit! Very pleased with the dollar amount deal.

Mwitek

13 de ago. de 2016

David Palumbo was very helpful and provided a no pressure sales experience. I was looking for a new car for some time and willowbrook Ford was able to get me into something I know I will enjoy.

JeffN

11 de ago. de 2016

I purchased a Cadillac and traded in my old Cadillac at Willowbrook Ford. Carrie Pique was my sales person. Fantastic dealership and sales person. Fair and honest.

F150owner

8 de ago. de 2016

David Palumbo was very helpful and knowledgableAnd assisted me in the process of buying a new truck. He made it a lot more stress-free than I thought it would be and I highly recommend the sales person David Palumbo

Kathy

2 de ago. de 2016

Joe Ragusa was excellent. He brought the car to my house and got me a great deal! I love my car and would highly recommend Willowbrook Ford and Joe Ragusa to anyone who is looking for a great car and great service.

Brixt

30 de jul. de 2016

This is the third car we have purchased at this dealership each time we have had a great experience David Palumbo our sales person was very knowledgeable and patient helping us make a decision.

SandyTroc

22 de jul. de 2016

Joe Ragusa was an honest, genuine, sincere and all around nice sales person. I had a great experience getting my new car from him at a great price.

FordTruck

17 de jul. de 2016

Extremely happy with whole experience. From the time we walked in the door to the time we walked out, we felt very welcomed. We felt like we got a very good deal. And the follow up from our salesman was extremely pleasant.

Melissa Jernigan

29 de jun. de 2016

David Palumbo was an exceptional Salesman, he followed up with me promptly, he made sure he was available each time I came to the dealership, he was nice, professional and very helpful during the car searching process. Most importantly, he was HONEST which you don't always get when dealing with a car salesman, because of him and Willowbrook Ford, I was able to purchase the car I really wanted!I will be sure to go back to them in 3yrs when my lease is up!!!! What a great experience!!!

Dsmothe

29 de jun. de 2016

We worked with DJ Johnson and he was polite, professional and knowleable. We had a very pleasant experince from start to finish!

JenniferS

25 de jun. de 2016

I had a wonderful experience at Willowbrook Ford. Everyone was very friendly and made this an enjoyable experience. Raul was a great salesman and recommend him! Thomas was extremely helpful regarding the Ultimate Protection package we purchased...he even offered to help file a claim on our other car. He truly went above and beyond in helping us!

pacmankid980

20 de jun. de 2016

Very friendly but i told them i had to be at work by a certain time and they acted like it would be done in time but i was over an hour late to work.

chris17

20 de jun. de 2016

Great people and good deal on cars people are very nice and willing to help you make a deal on the car that you want.

Umali

20 de jun. de 2016

DJ was excellent! He made leasing a car really easy and a helped me make a financing decision that fit my needs. I would recommend DJ and Willowbrook Ford as a place to purchase a vehicle.

jopa

15 de jun. de 2016

Dave Palumbo was my car salesman and he was easy going and knowledgeable. I'm happy with my purchase and the whole process of buying a new car at Willowbrook Ford went by faster than I thought it would. My parents have shopped at Willowbrook Ford for years and keep going back. I trust the staff at Willowbrook Ford.

Dave H.

12 de jun. de 2016

Dave Palumbo made the process a pleasurable experience. He was very helpful and no pressure. Willowbrook had the vehicle we wanted at a fair price. If you are car-buying, I recommend that you give Dave Palumbo a call.

Mrs. G purple

9 de abr. de 2016

Raul Figueroa was great! We had purchased a car from him before so I called ahead. He listened to my wants & needs then offered me test drives in both models I was considering. He was fantastic to deal with, friendly, down-to-earth and always focused on why we were there. We'll buy our next car from him too.

Happy to get a good deal

15 de dic. de 2015

Great experience, Raul Figueroa was great, no pressure, the whole deal went smooth,good dealership to work with,no monkey business, ask for Raul, you won't regret it

Steve

12 de dic. de 2015

Easy experience, Raul Figueroa great salesman, and Tom made finance easy. Highly recommended. Great selection at Willowbrookf ford to choose from. Nice people to do business with.

animatedimp

7 de nov. de 2015

After looking through private buyers for quite some some time and seeing nothing but duds, it was a great change of pace to drive some cars that were in good condition and actually worth my while. I was hoping to not go the dealer route, but Ken Brown was able to hook me up with a car that worked great for me. Even though we came in at the tail end of their business hours, he was extremely friendly. He's very honest and forthcoming and doesn't apply pressure to get a car out of your price range. If I am in need of a great car and a good deal in the future, I'll definitely come to him.

DJancz

1 de oct. de 2015

Repeat buyer from the same salesman (3/2015 and 9/2015). David Dickey is the kindest, most easy going salesman there ever was. He doesn't waste your time going back and forth on price for hours on end. On both purchases (one in March, one last weekend) I made an offer on a brand new car. On one they actually came back UNDER what my offer was, stating they could do better than what I was willing to pay. On the second purchase they came extremely close and we walked away confident in the deal. ALL OF MY FUTURE PURCHASES WILL BE FROM DAVID, whether he remains at this dealer or not!Vehicles in question were both brand new2015 Ford F-150 Lariat2016 Ford Escape Titanium

Martas23

11 de jun. de 2015

Horrible service. They do not help at all this company used to stand for unique service now it has horrible people working for it and service sucks. Such a disappointment of an old good American compny

farren5

2 de abr. de 2015

Our first visit to Willowbrook Ford, and we will never go anywhere else...The salesman to ask for is Bill Parks...straight up, genuine and honest...and best of all...NOT PUSHY!! We have been searching for a dealership for quite sometime that is fair and actually listens to what we are looking for...we actually drove 45 min to this dealership and are so thankful we did.

Renee

16 de mar. de 2015

Our family purchases a lot of vehicles from Willowbrook ford and the main reason is thier customer service. The staff is ALWAYS friendly and helpful and today, Bill Parks was no exception! He was great when I had a snag and helped me figure it all out:).

kim85

10 de sep. de 2014

I just wanted everyone to know about the terrible experience I had with my family at this dealership and what makes it even worse is that I brought them there. Anyway we picked the car after all the B.S. they try to feed us, by trying to sell us some used cars, taking advantage of the fact that my brother in law did not have a good credit score. Finally my mother in law co-signed for him and we tried to talk the price down, the finance manager was fighting over $75. I told him that is unbelievable that he would fight over $75. Finally my mother in law said she will pay that stinking $75. Afterwards, the finance manager that was closing the papers with us was trying to sell us an (extra warranty) I told him fine, give us something off on it and we will take it. Besides the fact that he continued to insult our intelligence(practically saying that we are stupid) I can believe that they put somebody like that to work with people that spend thousands and thousands of $$$. Finally after spending a whole day there at the dealer, I got upset and raised my voice (which maybe I should not have done) but everyone has a limit, Right?! While I'm holding my three years old son in my hands, because he was so tired. He proceeds to ask me why am I talking to him like 'I'm getting ready to hit him" Can you imagine that they would talk to you like that in front of your family, not just that but A three years old child.Terrible, please save your self some time, energy and money. DON'T GO TO THIS DEALER.TERRIBLE

JOHNGELSOMINO

20 de feb. de 2014

Me and my friend are both very tall and Willowbrook Ford had a used Thunderbird on their lot. We just wanted to sit in it and and see if we fit top up and down. Neither of us did. But the salesmen were more then accomodating and understanding.

smileysma4

28 de ene. de 2014

Kyle was my sales representative and was not only very knowledgeable on the Ford brand but also more than willing to assist with my every need. His follow up and overall customer services was supurb. I would highly recommend him to all of my family and friends.

bwoods3z

23 de feb. de 2013

David Dickey was an excellent salesman. He didn't BS around, and gave us the best price the first time. When I have to buy another car, I'm definitely coming to him! He also made it a quick trip. I hate spending all day at the dealership and it was the quickest experience I've ever had at the dealership!

Honestyisbestpolicy

6 de dic. de 2012

Fraudulent dealership and dishonest salesman. Purchased a used car that was inspected to be in excellent condition just to find out that it had thousands of dollars in damage including faulty breaks and cracked motormount. Safety and honesty is not their concern. Find another dealer...

Ginalchavez

26 de mar. de 2012

I just bought my first Ford from Willowbrook Ford! Dan Basic took really good care of me! My shopping experience was enjoyable, easy and fast! I recommend Willowbrook Ford!

Carol McMen

23 de mar. de 2012

My experience at Willowbrook Ford was refreshing. I felt comfortable and welcome from the moment I walked in the door. Dan assisted me with the vehicle I was looking for and some additional products I wanted to add to my new Ford. I highly recommend this dealership because they really care about the customer, no hassles no pressure.