Brian

30 de sep. de 2016

They had already sold the vehicle I was interested in but I got great customer service and advice on other options

MidtownYogi

30 de jun. de 2016

I tried to get information on and financing for a used car through this dealership and was told to apply for financing through their website and to wait to hear from them. I applied and then nothing. They never ran my credit (I have monitoring alerts set up) and when I emailed back to inquire about the car, got no response. The car is still sitting on their lot. I'm not sure what the problem is here but my experience pretty much personifies dealing with used car people. No respect. And it's pretty obvious here which reviews are fake. I would recommend that anyone stay away from this dealership when purchasing a car. I hate that I ever wasted my time.

David K

5 de nov. de 2015

I've completed 2 transactions with Kim, Elliot, and Herb. They're great. Always have been treated well and received fair pricing. Definitely would recommend to anyone!

TheSoundOfCrickets

27 de abr. de 2015

I sent this dealer an email as I wanted some general info on the vehicle for sale and didn't want to actually call someone. Total crickets on the email submission, just nothing. No need to go any further, if they can't respond to an email I got no time for a dealer like this.

Hwy61

18 de mar. de 2014

Very nice people, Kim was very patient and helpful during our purchase. We would recommend again

wgentr

14 de nov. de 2013

Wolfchase Auto Sales with the owner Herbert Philips demonstrated one of the worse car buying experiences I have ever had. I made an agree to purchase a 2002 BMW X5 4.6is. For days we talked about the deal and came to an agreeable price on November 13, 2013. I purchased an airline ticket to fly from Atlanta to Memphis November 14th arriving at 8:30am. The night before (Nov 13) Phillips texted me at 8:30pm to confirm my arrival time which I immediately responded with the details. Next he texted me at 8:55pm "Cool." I went to bed feeling all was good. I woke to get ready to go to airport and noticed he had texted me at 12:55am stating "the truck was sold." I'm thinking this can't be real! I called and texted him and no response. I spoke with Kim (salesman) and he confirmed the truck was sold. Then after the call with Kim ended he accidently sent me at texted that was no doubt meant for Philips stating I was going to contact the BBB and Obomo (he doesn't even know how to spell the President's name), which I never told him I would do.At no point have I received a call from Philips personally though that's the only person I have the agreement with. Now I don't have the car and I'm stuck with a $265 non-refundable airline ticket!Let this be a lesson to anyone considering purchasing a car from them. Be very careful and this company! I wish I had paid more attention to his reviews and the complaints filed with the BBB.