harris

31 de may. de 2016

I had a great experience at Nissan Woodhouse, was never rushed and would like to thank Rocky who answered all my questions and was very patient with me. This is my first time buying a car with Woodhouse Nissan when the time comes for another car i most definitely will be going back. Thank you Rocky.

Bellevue XT

12 de mar. de 2016

Purchased a used 2012 Nissan Murano from Shane at Woodhouse Nissan Dec 2014, one of the best car buying experiences. They did not play any games, gave us good money on our trade and came down on price of the Murano, would recommend Shane Tillema your next car purchase.

Susan

16 de nov. de 2015

I was greatly impressed with the Woodhouse dealership in Bellevue. They had a large selection of cars to choose from. Our salesman Ryan Ludington was absolutely wonderful to work with in this transaction. There was no pressure and he was able to explain the differences in the cars we looked at in the lot. Over all I would say this was the most pleasant car buying experience I have ever had so far. Good job Ryan!

Anonymous

27 de oct. de 2015

Well first off I was rushed through my car deal. I've experience several different issues with my vehicle brakes Tirers etc. When you test drive a car you never know what you'll get until you drive on the interstate. Be careful of there little program they try to get people to sign up for the back pack program. It say one price than they charge you way more than you expect. Overall I will never ever buy from woodhouse bellevue again. If you're a woman make sure you take a man with you... And don't trade a car to them they expect to take your car without giving you any money for your vehicle I feel so stupid.

Jered

27 de oct. de 2015

I recently got a new Rogue and everything was easy. They met the price I was looking for and got me what I wanted in a vehicle (my needs list was met). I will continue to go back. There was not any pressure or negotiations that were uncomfortable.

Lexie Freshman

27 de oct. de 2015

The first thing that comes to mind with Woodhouse Nissan is Quality... From the landscaping to the clean facilities to the well dressed staff... They are ready to impress and make your experience the best you have had. My husband and I have done business with several woodhouse locations and all have been great but Woodhouse Nissan stands to impress!

annonymous

1 de may. de 2015

This people won't stand at the price they told. They swing with the price based on there sales. They ask you to come to store to pick the car and they change their words after going there if their sales go up. This is the worst performance I have seen ever. The value they give to the customers is 0%. I wont recommend this to anyone in any situation.

Ryan Anderson

12 de abr. de 2015

I was happy with purchasing our two vehicles from woodhouse until just recently. We had the oil change and tire rotation contract which seemed like a great deal for $40 when we got it 2 years ago on each vehicle, even if I had to drive 100 miles round trip to get it done. All was fine until last week when i had scheduled an oil change on line for our armada. I had always called for an appointment before so I called that morning to make sure that this was the same service plan that we were under. The woman on the phone verified that it was the same plan and that we had 3 oil changes left for the armada. When I arrived, everything was fine, I got the tv turned on for my daughter and gat a cup of coffee when the service tech came to me and said that our contract had expired and that I could renew it for $60 now. I told him no and left, getting angrier by the minute for the 50 minute drive back to blair. I guess I'm so upset because i feel that I should have been notified over the phone when I talked to the woman before. Instead, I got nothing, no appology, and wasted a couple hours of my time and the gas for a 100 mile road trip.

extremely disappointed

17 de sep. de 2014

If you buy a vehicle here don't expect any customer service or care after the purchase is complete. Owned my vehicle for only 2 months and it has a leak in a hose so my a/c won't work. They charged us to tell us what was wrong even though we told them exactly what was wrong with the vehicle and then said it would cost a little over $1700 to fix. Having only made 2 payments on the vehicle you might expect some kind of deal or help especially when this problem is extremely common in these vehicles. This is not the case with this dealership. Even purchased an extended warranty that covers everything except the problem. Go figure! Won't be buying any future vehicles here.

Patrick

25 de abr. de 2014

I was not very impressed by my experience with this dealership. It wasn't at all a terrible or bad experience by any means, but as the title states, it was very underwhelming. I saw a car online that I was very interested in, just for personal reasons, and emailed the dealer inquiring about more information. They responded very promptly and were available to answer any questions I had. I eventually wound up driving about two and a half hours to see this car, and hopefully make a purchase. At the dealership, the staff was very friendly, helpful, and responsive. However, I was fairly disappointed with the car I went to see. One of the taillights was broken and simply covered in red duct tape, and the windshield had a large crack-line running across it, which would require it being replaced. The salesman simply stated that they leave these because "many of our customers like to do their own repairs." This seemed very shady and almost unprofessional to me, I feel like used cars should at least look in good condition, especially at a large dealership. The car also had a strange odor inside of it (they could have at least hung an air freshener), and it idled very hard in the test drive. They also would not do much at all to negotiate with me on the price. It was already priced $1,000 over the Blue Book value, and would require about $600 of repairs out of my pocket right off the bat. I finally got the salesman to agree to take $500 off (to which he gave me the whole theatrical setup of having to check with the manager, and to not worry if I heard yelling and screaming from the office). It was the typical large dealership tricks and games to squeeze as much money out of you as possible. I can understand being firm on price if the car is in perfect or very good condition (I'll pay full price for quality) but this car absolutely was not. I felt put-off by the whole process, and it seemed a bit shady. I did not end up buying the car. I could not get approved for a loan because my credit isn't great, which is absolutely not their fault, although I was promptly and somewhat coldly escorted off their lot, and not contacted again after finding out they could not get my money (although I could have easily bought the car outright after I received my military signing bonus three weeks later, so they probably lost a sale and a customer). In retrospect I'm very happy my credit held me back, because I feel I would have been very disappointed with the car. As stated previously, by no means was my experience with Woodhouse terrible or negative, I was just not at all impressed. Everyone was very friendly and accommodating, however I felt their only goal was to squeeze money out of their customers rather than help them, which made the friendliness seem almost fake. They are the stereotypical car dealership out to make a buck. I'm sure many people have had very positive experiences with this dealership and were very happy with the experience, I however was very underwhelmed, especially that I had to waste 5 hours of my day driving to and from the dealership just for all of this. I am not attempting to be negative and bash this dealership because I couldn't make a purchase, I am simply providing an account of my experience in the hope that perhaps it will help others make a decision on where to buy in the future. Good luck, and happy buying!

shpendel

18 de abr. de 2012

Got a new Maxima! They made it nice and easy for me! Invetory was huge, staff friendsly. Got a great deal and will come back in the future.

stanglover

4 de abr. de 2010

This was the worst experience in my life. There was a car I spotted for my wife on the internet at Woodhouse nissan a 2009 Nissan Altima SL. It took me 2 times to call in to get anyone on the sales staff to return a call. The salesman who called me was named Tyree. He was very knowlegable about the vehicle but wasnt willing to move on price. The price was two thousand over blue book!!! Way overpriced!!! I ended up going back to Lake Manawa Nissan and ended up finding my wife the car she loves and Nick Thomas gave me a great deal again. Thanks Nick!!!