Robert Hirschbuehler

16 de jun. de 2016

I brought my car (2013 Fusion)in for routine maintenance. The maintenance work was performed perfectly. My service representative (Lisa) worked with me to insure that my car was well taken care of without incurring unnecessary cost. the shuttle driver provided courteous and friendly service in transporting me from the shop to my residence and back to the shop to retrieve my car. He called me in advance at my home to apprise me of his arrival to take me back to the shop. I was treated with courtesy and respect by my service rep and everyone else at Woody Anderson. I was completely satisfied with my experience at the shop and intend to have my car serviced at Woody Anderson in the future.

Loyal Customer

8 de may. de 2016

Always get routine maintence at Woody Anderson. Professional staff are knowledgeable and friendly. Take time to explain work done and show me if potential repairs will be needed. They have serviced 5 vehicles we have owned. Will continue to have cars serviced by W.A.

Larry Moore

6 de may. de 2016

I was looking for a used truck as I didn't think I would be able to get a new one. Thanks to the folks at Woody Anderson, I went home in a new 2016 truck and I love it.

Jpar

23 de abr. de 2016

I had my GM vehicle serviced (oil change) on April 22, 2016. I emphasized that it only held 4 quarts of oil, but the service advisor ensured me that the technicians had a chart with information for that model, which I'm sure they did, but it appears it may have been incorrect. However, I was leaving to go out of town and didn't think anymore of it. When I arrived at my destination, I checked it and it was overfilled. The owners manual has a bold note emphasizing overfilling could cause engine damage. I won't be able to address it with them for a few days, but suggest in the future to check technical data more thoroughly.Jim P

Jeremy Brown

19 de abr. de 2016

My car buying experience was not bad my experience with the service department was very bad. I bought a used 09 ford F150 the other day, they keep it for 4 days to check it out before i bought the truck. I did not have a problem with that, the problem i have is when they gave me the truck when i got the truck home i could tell the truck had not been looked at other than half heatedly washing and just changing the oil. I took the truck to Birmingham for drill and noticed a noise in the motor and i brought it back to the service department at woody and they said they would take care of the problem.Two days later they call me and give a list of things wrong with it and tell me it going to cost me 2600 dollars. Well after arguing with different people there cause i just bought it and they told me it was good to go this was only like 3 days after they sold me the truck that i had an engine problem. So i had to come out of pocket 800 dollars and i found out they only fixed part of the list they gave me the first time so needless to say my truck still has a motor noise and they should just go ahead and put another dealerships name up cause they are not any better than a shady one.

Anitra

17 de abr. de 2016

car has been in shop four times since purchased new in 2014, for same issue with the recalled part, (dual manual clutch/transmission), which has been replaced now two times of the four, with same issue plus another stemming from which seems to be poor installation of the recent replacement of the part. Not a happy customer at the moment.

Joe

17 de abr. de 2016

As usual the quick lube center did another outstanding job. The service writers are friendly and know how to take care of the customer.

howard berryhill

8 de abr. de 2016

had my f-150 serviced , oil change , tires rotated etc. as usual Erick and the service tech's did a great job at a reasonable price. no need to go any where else to have the work done. it was done quickly, and done right and at a good price . these guys are great and Erick is a pleasure to deal with. if I had a dealership I would want Eric working for me . he is a great asset to woody Anderson

Barbara Wright

5 de abr. de 2016

Love using this dealer/service department. They are always on time, friendly and don't make me feel 'less' for being a woman customer.

Diana Crawford

4 de abr. de 2016

They always go above and beyond. I recently had to go to another dealer for a recall on a non-Ford vehicle.. and I was reminded of just how great Woody Anderson Ford is. Great service in a timely manner on our Ranger.

Shirley Still

1 de abr. de 2016

Woody Anderson Ford is always going the extra mile. Service is great, the people are exceptional and professional. Excellent place.

turnip48

29 de mar. de 2016

jeff parker went the extra mile to get me a great deal plus extras like a spray in bed liner afront end leavling kit and changing the tires to more aggressive tread. roger and patsy turner

Robert Stowell

29 de mar. de 2016

As usual, dealing with Jeff Parker was a pleasure and I have developed a very good car buying experience with him. He is knowledgeable about Fords and dealing with him is a pleasure. I would definitely recommend him to anyone in the car buying market.

Joseph Moore

28 de mar. de 2016

All of the people working at Woody Anderson Ford are polite, professional, and family oriented, Purchasing a vehicle from there was a pleasant experience!

Eris Lowrey

24 de mar. de 2016

Made an appt. As soon as I drove up to the service bay. I was met by Lisa Tubbs who was my assigned service contact and she got things going quickly...With free track wash and 85K service performed on my truck. I was in and out of there in about an hour...It was a very busy day the day I went and I was surprised that I didn't have to stay very long..

Mary Higginbotham

21 de mar. de 2016

Every time I visit I am confident I am in good hands. A rare experience for me in many years. I appreciate the quality of service and the customer service. I am treated as if my business is important to them even when getting an oil change.

Nicole Wages

21 de mar. de 2016

I bought a used 2011 Ford Fusion. I love it. My experience was so great. The dealer was so helpful in getting me into what I was wanting and my budget. Service department was great on servicing my vehicle. I would recommend my dealer and the dealership to anyone. Thank you so much!

Whitney PArks

18 de mar. de 2016

It was great!!Nice easy process told them what we wanted for the what we wanted to pay, A little confusing in the final stages trying to sell you extra warranty but was still a great experience and will definitely go back!!

D. Morrow

9 de mar. de 2016

Worked with Woody Anderson from out of state to buy certified use vehicle, bought out of state to find exactly what I was looking for. Salespeople and finance were very honest and straightforward. Vehicle was exactly as described, paperwork was ready when I drove up and they even picked me up from the car rental facility. Financing was great, they shopped around and got me a great rate outside of Ford Credit due to a far superior rate. I initially told them I would use my credit union and they found me a better deal without me having to ask. In and out quickly so I could drive 750 miles back home. I would do it again, I am very happy with the vehicle and service. Facility was fine but under construction, should be very nice.

BURNETT

22 de feb. de 2016

I only went to ford because it was the last dealership I didn't try before giving up on my car search. Growing up, I was always told never to buy a Ford. I should have listened, but I had a child, I needed a car asap, and it's the only model I could get without a cosigner. My salesman seemed to care, but put me in a car he didn't suggest at first, then once car was delivered, it wasn't gray nor black, the color I wanted...it was White! And a plain demo car. Now, a year and half later, I continue having problems w/a recalled part...which has been replaced six months after getting car, now waiting 8/9 weeks on same part to replace again! Unhappy, to say the least.

Donald England

19 de feb. de 2016

Everyone was very professional and helpful. Thanks for giving us great deal on the truck.

Janet

8 de feb. de 2016

Very professional, excellent service, reasonable process!

2012 Jeep

4 de feb. de 2016

A few months ago I purchased a 2012 Jeep Wrangler from Woody Anderson Ford. There were a few issues with the vehicle, as is wont to be with a used vehicle. Every single issue I had with the vehicle was fixed, followed up on and service and customer service were excellent! Highly recommend Woody Anderson whether you are in the market for a new or used car - you won't go wrong! Thank you very much for making things right for us Cody Dusseau - you rock!!!

Neal_Haralson

4 de feb. de 2016

A few months ago I purchased a 2012 Jeep Wrangler from Woody Anderson Ford. There were a few issues with the vehicle, as is wont to be with a used vehicle. Every single issue I had with the vehicle was fixed, followed up on and service and customer service were excellent! Highly recommend Woody Anderson whether you are in the market for a new or used car - you won't go wrong! Thank you very much for making things right for us Cody Dusseau - you rock!!!

Earl Henry

4 de feb. de 2016

I am impressed with the service I receive at Woody Anderson on Jordan Lane in Huntsville, Alabama.

Len M Bullington

1 de feb. de 2016

dropped my f150 off for a brake problem, picked it up the next day, repairs were done under warranty quickly. staff was very helpful

Clarence E Thompson

31 de ene. de 2016

Eric and the guys take Great care of all of the customers and their maintenance needs.

Kathy

30 de ene. de 2016

After buying my Dodge Durango, I brought it back to have two tail lights and a cracked back panel replaced. It was replaced to perfection without any questions asked in a very timely manner.

TStep

30 de ene. de 2016

Their service is top notch. Been taking and buying my cars here for years. Have bought multiple cars, new and used, with and without warranties, Have shopped elsewhere but I always end up coming back to Woody Anderson. Any time I've had any problems they have politely and professionally sought to resolve it as quickly as possible. No one is perfect but this place is by far better than the rest.

Beverly Neal Lowe

29 de ene. de 2016

They are wonderful. wouldn't go anywhere else. I have purchased two vehicles from Woody Anderson Ford and if I decide to purchase another vehicle I will go back. They take care of their customers.

Teresa Noble

29 de ene. de 2016

Woody Anderson Ford has the best service personnel and quality of service I've ever experienced. I would not take my car to any other service center. Their attention to detail and "extra mile" attitude makes them second to none.

Lloyd T Raymond

28 de ene. de 2016

THIS WAS THE FIRST TIME THE FLUIDS IN MY TRUCK WERE NOT TOPPED OFF AND THE TRUCK WAS NOT WASHED, AFTER THE WORK WAS COMPLETED.WE HAVE BEEN DEALING WITH THIS DEALERSHIP, FOR A LONG TIME. IT COULD HAVE BEEN A NEW EMPLOYEE.OTHER THAN THAT, WE WERE SATISFIED,WITH THE WORK PERFORMED.

Michael R Massey

26 de ene. de 2016

Friendly staff. Great facilities, clean and comfortable. Great service.

Phyllis Anthony

26 de ene. de 2016

Corey is the Service department helped me when I was having issues with my truck. My truck had to be towed in, so prior to that, Corey called me to let me know that he would be the one handling my services. One my truck arrived there at the service department called me again to let me know it was there and that he would contact me once he found the problem and to discuss what needed to be done.Corey was true to his word. He contacted me and told me the problem, told me the repair process and told me how long it would take and he would call when it's completed. He ensured my warranty was good and told me he would follow up with me if any other issues arise.Again, Corey was true to his word. He followed up with me through every step and when the service was completed, he called and told me the issue was fixed and I can come pick up my vehicle.I must say that this young man is a true professional. He took the stress out off an already stressful situation. If I am ever in need of service again, this would definitely be the place I go and Corey will be asked for by name. Outstanding job !!!

Luis A Cruz

25 de ene. de 2016

Could have told me one of my tires was going flat. My left front tire had a nail in it and went flat the day after picking it up from the shop.

Paula Helton

25 de ene. de 2016

I went in for a test drive and ended up buying on the spot. The salesman James Morris was so helpful. We went into finance and Kristen Wilson helped me with all of the paperwork. They are both great assets to Woody Anderson Ford.

Wanda Starks

22 de ene. de 2016

NOTHING but awesomeness for my experience with Woody Anderson Ford. From buying several vehicles to Service Dept.

R. Stroud

22 de ene. de 2016

No problem with service, nice facility. Wait is sometimes a little long but the work is always of good quality..

Jay Phillips

18 de ene. de 2016

great people to work with , little bit more exspensive , but worth it

Derek Reeves

18 de ene. de 2016

We looked online and found the used car we have been looking for, the overall experience was awesome, great service, Lester was very helpful working with us. The one thing we loved about the whole day was that we were under no pressure at all.

Paula Renfroe

18 de ene. de 2016

I had a great experience in purchasing my 2015 Taurus. Jeff Parker did a great job, he knew I would love to have another Taurus. I had one in 2010 and loved it. Jeff went out and found me a 2015 like the one I had in 2010 but with more options. He went back and did research on what I had in 2010. He delivered a 2015 to me to drive, and of course, I loved it. Now, I am driving my new 2015 Taurus and loving my car. Thank you to the great team at Woody Anderson Ford and especially Jeff Parker.

David Carter

15 de ene. de 2016

easy and fun. Everyone at the dealership was more than helpful and makes you feel as though you are dealing with old friends.

David R Lindsey

15 de ene. de 2016

I have C max ,with a problem, they took very good care of it. Put me in rental car and called me when it was repaired, and on holiday. Ever one was very kind.

Xavier Iglesias

13 de ene. de 2016

Most amazing and thrilling muscle/sports car I've ever had. Ford seriously delivered on this purpose-built track machine. No other vehicle in my stable gives me the feeling this beast does. This resurrection of the original 1965 Shelby GT350 will sure make you grin from ear to ear - the moment you start it's engine. To think - a flat-plane crankshaft in a Mustang, somebody pinch me.

Don White

12 de ene. de 2016

I had no issues. The service person meet me at perscrib time took my truck. The recall work was done, the truck was washed and clean when I pick it up. I had a good experience at Woody Anderson Ford.

Wayne Shaw

11 de ene. de 2016

All aspects of having my truck serviced went very well. No problems encountered. In and out within an hour

Michael Lambie

10 de ene. de 2016

Woody Anderson Ford is a small company in the this business of car sales, but this is my third vehicle from them .each time the experience as being richer as the are constantly trying to improve my buying experience, but more importantly our relationship. They were not just trying to sell me a vehicle but create a relationship with me that let me know that they want to place me in the right unit base on my budget and need . They have a great staff Richard Bean ,my salesperson showed me lot of patience in this process also Mark from finance. Thanks in will be back for my truck soon.

Roger C Knowles

9 de ene. de 2016

An assessment was requested on the brakes and the inspection was quickly performed. Quick Lane recommended that the rear brake pads be replaced and I absolutely had no doubt of the needed repair. I quickly agreed to have them replaced and the time for a two wheel replacement was reasonable. Quick Lane always provides an honest assessment of repairs needed on my three vehicles. Their reputation for quality and professional service ranks "superb' from my viewpoint. Additionally, the reception as a recurring customer is always remarkable and professional. Actually, I always look forward in my visits to Quick Lane due to the courteous and friendly customer relations. The personnel provide an outstanding welcome upon facility entry.

Marvin Winfrey

9 de ene. de 2016

total professionalism and knowledge from the service representative. Service was efficient and on schedule.

Randy Nielson

6 de ene. de 2016

Always excellent customer service and Clean facility

Rachel Allyson Barnes

5 de ene. de 2016

I purchased my 2012 Escape on Memorial Day Weekend in 2013....I have it serviced every 5,000 miles and each service is taken care of by the professionals at Woody Anderson Ford in Huntsville, AL. Always a pleasure dealing with these fine folks.

Tom Duncan

5 de ene. de 2016

Car was available the next day, and the problem fixed to my satisfaction. Good job!

Carol Hook

5 de ene. de 2016

I was in and out in an hour. Every thing went very well.

R.D. Doverspike

4 de ene. de 2016

Dealership has a friendly feel at home atmosphere. Sales staff and managers are very courteous and polite while eliminating any feeling of being pushy or over zealous to make a sale. This made for a pleasant transaction. Sales Staff member Robert Hughes went above and beyond to get me the particular equipped Edge that I wanted. Additionally, I have puirchased several vehicles from this dealership over many years and they have all been positive experiences.

Neal Haralson

4 de ene. de 2016

Bought a 2012 Jeep Wrangler from Woody Anderson a bit over 3 months ago. Checked inspection report and said everything was okay. First week I had it, the wheel speed sensor went out requiring loss of vehicle for a day - they had it fixed and all good....I thought. Then it starts to cool off and I try to use the heat. It works great on the passenger side, but not at all on the drivers side. So I research and everything I find says its's a bad heater core - back it goes for another day down and they tell me it's fixed. It is warm for a few weeks and assume it is good. Then it cools off again and again I tell them it is a bad heater core and they told me it isn't. Gone for another day and they tell me it is fixed again. So now it's in the 20's and I call to report the problem again (and am told the problem is not the heater core, but they haven't called back in over a week). I gave up and ordered a seat heater so at least my body is warm, though I have to wait a long time to defrost the windows (only the passenger side heats) and my feet are frozen (there is no floor heat on the driver side). Be VERY wary if you get a used vehicle here. Over 20K spent and I have a nice ride....in warm weather.

Gwendolyn E Beckles

2 de ene. de 2016

Service is top notch. Trust them completely. I would recommend quick lane to anyone. Never been disappointed in the service I have received on all of our vehicles.

Brian Hudson

1 de ene. de 2016

I had a very pleasant buying experience. Everyone was friendly and worked hard to get the deal done in a quick time.

Terry Jones

1 de ene. de 2016

Pleasant and helpful service from the time I arrived to the time I left. I would recommend Woody Anderson to all my friends.

Craig Brewer

1 de ene. de 2016

Great salesman. He answered all questions and helped us understand our new car. Told us exactually what vehicle cost. No added charges. Helped us with military discount we were not aware of. Checked on us after purchase to see if we had any new questions.

Ham

31 de dic. de 2015

I do not own a ford but the Woody Anderson staff was still happy to service it and it was done correctly and in a timely matter

William Ralston

30 de dic. de 2015

We walked in and the saleman met us immediately. He was very courteous and professional.

John Daniels

25 de dic. de 2015

I contacted Jim Sigle a few days before coming in and he had every Truck I looked at online ready to drive. Awesome salesman, and friend. I have bought 4 Fords from Woody Anderson and Jim and will continue to do so.

Steve Branning

25 de dic. de 2015

Everything was great / People were great / Salesman was great

Brian K Reusch

25 de dic. de 2015

Drove 5.5 hours, you guys put us up in one of your hotels for free and got up and test drove the truck. The buying process was excellent. Only issue was the sales person gave us a payment price and when we did the paperwork the payment was almost 100.00 more than what was told.

Robert Ludwig

23 de dic. de 2015

Friendly, non-pressured buying experience. From the on-line contact I initiated with several area dealerships as I tried to become better informed in making a decision, Woody Anderson's personnel were willing to answer all my questions, wait for me to visit other dealers and send me pricing options via email (several others wouldn't).

Carol Anderson

14 de dic. de 2015

I was concerned at first as I couldn't get anyone to help me and then I though I would try one more time as I don't live in AL so I called again and spoke with Lamont and he was terrific and I purchased the pickup so ask for Lamont...

Don Potter

14 de dic. de 2015

Everything was done properly and quickly. Recommendtions on issues discovered where provided and a cost associated with it, which I chose to do. Always return!!!

Rhonda Gentle

14 de dic. de 2015

My salesman and the office manager where fantastic at handling any and all problems I have had with the sale of my new Ford Escape.

kkarausa

10 de dic. de 2015

I can't say enough nice things about the fantastic service I receive at the Madison Quick Lane location. I own a Toyota SUV, but have used the Quick Lane for several services. Yesterday I bought new tires. Woody Anderson had the best price on tires on install, by far, of anyone in town. When I dropped off my SUV, turned out my back-up ride wouldn't start. Justin from Quick Lane came out to help me, and advised my battery was dead. He didn't have the size I needed in stock, but he told me of a local auto parts dealer that would have it, and then jumped started my vehicle. I picked up my primary SUV later, with the new tires, and I couldn't be happier. Thanks Justin and Woody Anderson.

Dennis B Toney

9 de dic. de 2015

Being a life long Ford family, we have purchased several vehicles from Woody Anderson Ford. Ford vehicles have been great to us thanks to their quality and the very competent service departments at Woody Anderson Ford.

Ron Esteppe

7 de dic. de 2015

Woody Anderson employees worked w/us to get the issue w/the Fiesta fixed. Our daughter is away at college and had only to small window of time in Huntsville. Woody Anderson employees went over and above to get the repair completed while she was at home. We were able to send her back to school w/a vehicle in great working condition.

Marilyn Murdock

5 de dic. de 2015

My engine light was on and I just drove to the dealership and the service dept was able to sleep care of my problem that day.

Eleanor Flippen

1 de dic. de 2015

Service was excellent. Service advison was knowledgeable and courteous

Ray Brezinski

1 de dic. de 2015

Second time using Woody Anderson. Very happy with the service and parts I purchased. Staff was very friendly and helpful! Thanks again! Ray B

Diane D Jackson Hyter

25 de nov. de 2015

Excellent service, friendly staff, fast. I've been coming to Woody Anderson Ford since 2002. I even converted my husband. He too is a Ford fan, now.

Billy W Hammondsl

18 de nov. de 2015

The body shop was great manager super nice The office staff was super nice and the bodywork was Great super super people Great paint match

SH

16 de nov. de 2015

The people are very helpful. Especially Eric in the tire center. He will make everything go smoothly.

David R Lindsey

16 de nov. de 2015

Very nice ,best dealer, service I have ever been to..

Paula Helton

15 de nov. de 2015

I needed an oil change. When I got in they found that it was time for my injectors to be cleaned as well as a tune up. I really appreciate the fact that they always make sure I have everything done to keep my car in top shape.

Dwaine

15 de nov. de 2015

Found what I thought I wanted online. Went to the dealership and had a discussion with the online sales rep. They put together a good financial package that I could afford in an atmosphere that was filled with service and pleasant people...

Jeremy Larson

13 de nov. de 2015

Great experience after dealing with another dealership for 4 days. Walked in with my expectations went back to work got a text message less than 2 hours later bought the car no surprises beat other dealership by $22 a month.

Curtis May

13 de nov. de 2015

great fast maintenance work. Will always come back with my Ford for service.

David T

13 de nov. de 2015

I needed new tires . I came in and they had the ones I was wanting the price was very good and with in and hour I was out and on my way

Bonnie G Mcdaniel

10 de nov. de 2015

Woody Anderson quick lane service is great. The people are friendly and competent and really take care of the car and the customer.

Nita K Durham

9 de nov. de 2015

I enjoy using the quick lane for oil changes and minor repairs. The staff is smart, fun to be around and don't try to sell you what you don't need. Great place to do business

George E Darazsdi

9 de nov. de 2015

I have never had any problems with this facility or it's personnel. When I need service, this is where I come.

Gary M Rose

9 de nov. de 2015

Always get reliable, accurate and dependable service. The dealership listens to both my spouse and myself. We may not know how to repair a car, but we know what the signs and symptoms of the car issue are. They listen to us and believe what we are saying and investigate. We are not treated like a couple of no nothing senior citizens. That in itself is refreshing. Old does not mean senile.

David Sharp

9 de nov. de 2015

I was looking for a F-150 which they had. I traded in a 2009 FJ Cruiser and was told when trying to get a better trade in price that they would not be able to offer the FJ for sale on their lot not 1 time but 3 times. I was told that it would have to go straight to action because of its age. Imagine my surprise when I saw my former FJ for sale on their website and on the lot. While I do love my new truck, I do not like being lied to. I know the way car dealerships like to operate but DO NOT lie to me. I do not recommend dealing with them. I will be going to a different Ford dealership in the future.

Andrew Clemons

6 de nov. de 2015

Everyone at the Woody Anderson Ford in Huntsville, Alabama with whom I came into contact were outstanding! Mr. Don Wessels (Business Development Manager), Mr. Will Howard (Sales Consultant), and Mr. Chris Waggett (Finance Manager) all helped to make the reality of my dream purchase painless. Owning a 2015 Mustang GT initially seemed like an unattainable goal prior to contacting the dealership, but Mr. Wessels worked within my budget constraints to come up with a negotiated price that I could comfortably afford. He also set me up with Mr. Howard when he himself could not be there during the actual sale.Both gentleman went above beyond to ensure I was happy with everything, because buying a car shouldn?t be a hassle. I never felt pressured to make any decisions I wasn?t comfortable with, and they made sure I knew exactly what I was buying. Mr. Howard even called me several days later to see if I was enjoying my new car, and to ask if I had any unanswered questions about the car?s features.I will direct any and all future business to Woody Anderson Ford thanks to these outstanding individuals. I will also recommend them to my friends.

Carol Hook

6 de nov. de 2015

I had a trouble light come on, I went to Woody and it was taken care of.Ten min. I was on my way home.

Bruce E. Howard

6 de nov. de 2015

I was notified by mail that there was a recall on some insulating material on my car, contacted Woody Anderson Ford in Huntsville. The parts specified in the recall were ordered, when the parts arrived, I was called and an appointment was set up. The repair was made in a reasonable amount of time and my car never knew anything was wrong with it!!

Cynthia Umberger

3 de nov. de 2015

Felt like we got an honest deal at a fair price. Dealer even fed us lunch. Very helpful. Purchased like new 2013 Ford Edge. Will go there for our next car too.

Larry T Tabb

31 de oct. de 2015

I trust them with all my service requirements on my 2012 Ford Focus. I have over 87000 miles on it and it runs great. I will continue to follow their service advice in hopes of extending the life of my car to the maximum.

Jeanice yant

30 de oct. de 2015

quick and clean and everyone was very nice. Thank you for good customer service.

Satisfied customer

28 de oct. de 2015

Good prompt service with excellent facilities. Very knowledgeable service personnel

Jessica

24 de oct. de 2015

The service was great from beginning to end. The staff are very professional even when under pressure.

LeeMc

23 de oct. de 2015

I just happened to look at Woody Anderson's web site and found a car i was interested in went and checked it out it was a great deal in great shape exactly what i wanted. Jim my salesman was professional and a pleasure to work with as were all of the people i met.

James Dickson

23 de oct. de 2015

I was impressed with the no pressure sales lady . The price with promotions was will within my budget. My routine maintenance was handled quickly.

Edgar Martin

22 de oct. de 2015

Very easy to buy a new car. Our salesman explained the features. Car was cleaned and filled with gas when we arrived.

Satisfied Woody Anderson customer

16 de oct. de 2015

I purchased a warranty which includes the Auto Butler service. They wash and re-seal the clearcoat finish on your vehicle. Woody Anderson Ford gave me a Ford Focus to drive while my truck was being serviced and my truck was cleaned inside and out when they called at the time they had told me it would be ready.Completely satisfied...again!

Bill Brown

16 de oct. de 2015

Purchased several cars from WAF...all have gone extremely well. Not need to shop at other Ford dealers in the area or at B'ham or Nashville. WAF works with customers and purchases are always a win-win result for both customer and seller.

Hayseed

8 de oct. de 2015

Great Staff! Do not like having to do at least 50 characters, change this.

Gary M Rose

7 de oct. de 2015

The thing that I like is that even though you are assigned to a team, the dealership knows I prefer a specific person. So when I come to the dealership I always speak to the same gentlemen. He knows my car, my spouse, and me. That way my spuse and I don't have to answer questions we have answered before.

Linda Goodwin

6 de oct. de 2015

We called Woody Anderson Ford, Jordan Lane, for an appointment to have my 2013 Ford Edge heater repaired. We were given a 10:00 a.m., arrival appointment on 09/17/15. We arrived before 10 a.m., on 09/17/15 and our car was processed in to the Service Department. We were handed a Service Advisor card for Tim White. We were told at that time that we would be called by the Service Advisor on that card about our vehicle. I provided two phone numbers. My husband called and left a voice mail on Tim White's phone to inquire of the repair status. At 3:30 p.m., that afternoon I called Tim White's phone and left a voice mail. At 4:00 p.m., my husband and I arrived at Woody Anderson Ford,Jordan Lane to meet with Tim White in order to find out about the status of our vehicle and WHY we had not heard from him as we were told upon arrival that morning. Tim started out by apologizing with multiple issues he had throughout the day and he advised he had no knowledge of my vehicle. He took us in his office and pulled up the information on our vehicle. Tim advised the vehicle had not been looked at and that they were "running a couple of months behind", yes a couple of months! Long story, short, were led to believe our vehicle would be repaired that day. I requested my keys and left the Service Department Very Dissatisfied!

Charlie1022

6 de oct. de 2015

Every interaction I have had at Woody Anderson Ford has been fair and friendly. I reccomend this business whether you are there for service or shopping for a new vehicle.

AuntJane

5 de oct. de 2015

They listen carefully to my description of the problems I am experiencing with my car (even if I can't always use the correct terminology) and always come up with a solution to those problems!

John Miglionico

2 de oct. de 2015

I bought a certified preowned focus. Was happy with the staff and process

Donald Morton

30 de sep. de 2015

Great!!!!!! The salesman as well as all employees were very cheerful and helpful.

Robert F Winer

28 de sep. de 2015

I had the 25000 service check and the service was grate

Matthew D.

26 de sep. de 2015

A car buying experience at its best. Daniel Lopez and the Woody Anderson Ford team went above and beyond to make my purchase a pleasant one.

Marcie Stewart

18 de sep. de 2015

Service ok after dealing with faulty phone system and internet. Had problems .

Pearl Brooks

17 de sep. de 2015

Everyone is always very kind and helpful. The waiting areas are very clean and customer friendly.

AP Cogswell

17 de sep. de 2015

Excellent experiences with all employees from The purchase of the vehicle through it's first service

Dawn

16 de sep. de 2015

Great service, they really know how to treat their customers!

Robert Lipscomb

10 de sep. de 2015

Service was outstanding, completed in a very timely manner, and to my complete satisfaction. Tim was very friendly, courteous, and helpful and made sure he knew what I wanted. The dealer maintains a nice, clean. and inviting facility.

Arthur Walker Jr

9 de sep. de 2015

I drove 90 miles to Woody Anderson Ford in Huntsville, Alabama to purchase a 2015 F150 XLT 4x4 because they were the only dealership that could find the truck that I had requested at a price that I felt was reasonable. They saved me about $10,000 on the purchase price. They went out of their way to find the vehicle that met and exceeded my requirements. They were easy to deal with and there was no pressure to purchase a vehicle from them. The experience was extremely satisfying and was very easy to do. I recommend that you check out their inventory and talk to their knowledgeable sales people before buying a new vehicle.

Geraldine C Telfare

8 de sep. de 2015

Exceptional maintenance service and quality customer care every time!!

Eugene Dancico

7 de sep. de 2015

We're from Nashville area and go to Woody Anderson when it's time to buy a new car. This is our third purchase from them. Our salesman, Richard Bean, was very informative on the different models we were interested in. Never rushed us even though we were there for awhile. Got us the price we wanted to pay for the 2015 F150 that we purchased. I would highly recommend this dealership. It's the reason we keep coming back.

Lost Sale

28 de jul. de 2015

My daughter filled out an interest survey on Thursday and was contacted the next day to set an appointment, which she did. The appointment was fir Monday at 6pm and was even given a reminder call that day. When we arrived we went to front counter and ask for the salesperson. After standing around looking like lost sheep we were finally approached by someone who finally paged the salesperson we were waiting for. Then we sat and waited another 15min without any one approaching us or helping us. At that point I called another who was more than accommodating. They had cars waiting for us and a friendly salesperson who helped us get into the vehicle my daughter wanted. This was a lost sale!!!

Gloria Baker

15 de jul. de 2015

The personnel are always kind and very helpful. I have been going to Quick Lane for years and I have never had to worry about my vehicle being serviced. The guys there always do a wonderful job and I can leave with a peace of mind knowing that my SUV has been service to the highest standard and that helps me to feel that much more safer when I am out on the road.

Nothappy

14 de jul. de 2015

Left my truck for a electrical issue, not only was issue not resolved, they damaged my door, and had to go to body shop! 7 calls to reach a person!!

Donna Suhs

11 de jul. de 2015

I took my car in for an oil change. As always, everyone was helpful and courteous. They called me when my car was ready. Everything was great. I love how they put paper down on my floorboards to keep them clean. They provided a check on my car's systems and fluids. They let me know what items were fine to wait on and what needed attention. There is never any pressure for additional work. I feel that I can trust them to keep my car in excellent shape at a very reasonable price.

Lynsey

10 de jul. de 2015

At first I went in and had a horrible experience with a very inattentive salesperson. When I complained about it, they switched me to Adam Graves and he was FANTASTIC. The guy knows how to sell stuff to you, but you don't even care because he's so damn friendly and just made me feel really comfortable buying my first car. So far I would definitely go back to buy another car from him.

Andrea

9 de jul. de 2015

The staff was very helpful and knowledgeable with their respective roles. I never felt as if they were withholding information from me or at a loss during any part of the process. Their customer service definitely made me feel comfortable and confident in their expertise. I would recommend to anyone.

George

9 de jul. de 2015

18Jun15: Took E350 Super Duty RV to WAFord - automotive a/c not blowing cold air. 23Jun15: WAFord diagnosis..."Needs a/c compressor, dryer, oriface tube...$1,738 !!!! 24Jun15: Picked up RV at WAFord and paid $106.88 diagnosis fee. 25Jun15: Took RV for 2nd opinion. 01Jul15: 2nd diagnosis... Bad connector providing power to a/c compressor clutch (?squirrel? chewed). 02Jul15: Picked up RV. a/c perfect! No a/c components or refrigerant needed. 08Jul15: Called WAFord service (truck) dept to complain. Spoke with person over truck service..NO sympathy. Tried to find reasons why they were correct, i.e. something happened between when I picked it up from WAFord and when I took it for the 2nd opinion. HUH???? You mean like the compressor was bad, but then "healed" itself, and in the meantime a squirrel chewed the connector. Yeah, Right! Bottom Line: Paid WAFord $106.88 for a diagnosis worth $0.00 WAFord IS the professional shop.. the Ford "dealer," not some shade tree "jack of all trades." Either incompetent or trying to take me for $1,738 when a $25 connector was the problem. I report; you decide.

John "Yogi" Wurtz

8 de jul. de 2015

Adam and Darryl went above and beyond. I went in to Hsv Woody Anderson just looking and found a used truck I really liked. After buying the truck at a fair price I drove it home. Three weeks later the first time I went to open the sun roof it made some "bad" noises and locked to the back. I called my salesman Adam and he said bring it in. After talking with his manager while I was on my way in with the truck it was decided to put me in a 2016 F-150 rental car while they had my truck. Two days later Adam called me to tell me my truck was ready to go....I showed up, handed Adam the rental car keys, he took me out to show me what had been done and I was back on the road. Keep in mind this truck I bought was 5 years old and had 98,000 miles on it and they STILL STOOD BEHIND IT! I will ALWAYS start at Woody Anderson when looking for a new (or used) vehicle.

Rodman

6 de jul. de 2015

I purchased a 2015 Mustang GT. The buying experience was very pleasant from Woody Anderson. Very knowledgeable and helpful staff. I am very pleased with my Mustang.

Marvin Winfrey

6 de jul. de 2015

Mr. James Morris was exceptional in his professionalism and honesty.

Annette Anderson

4 de jul. de 2015

Was a great experience. Very friendly and knowledgable.

Scott Carpenter

30 de jun. de 2015

I took my F-150 in for an oil change and tire rotation. The place was busy and couldn't wait around for the service to be completed. I was given a ride from the dealership to my place of work fee of charge. The driver was very courteous.

Walter Johnson

28 de jun. de 2015

VERY HAPPY With staff and workers, Know the car and customers needs and wants

Joe Dollar

26 de jun. de 2015

I responded to a factory recall notice for a defective air bag component, and was given a prompt appointment, and advised that my repairs would require me to leave the car all day. I reported to the service representative, who made sure that everything was taken care of. Soon a nice gentleman drove me home, and gave me his card to call him when I was ready to pick up my Ford Ranger. Everything went perfectly.

TJMR

23 de jun. de 2015

Very professional, no high pressure tactics were ever used.

Coach

22 de jun. de 2015

The staff at woody Anderson listened to what I wanted and worked to make it happen. They were not overbearing or pushy. They treated me with respect and courtesy was extended from the moment I entered the building. This was much different from the dealership I had just left. That other dealership only wanted to know if I had been anywhere else and if so, what did they offer me. They attacked me like vultures. I deeply appreciate the genuineness that woody Anderson showed for my needs over their opportunity to just make a sale. I am a no nonsense buyer and like a straight forward salesman.

Sammie Walton

19 de jun. de 2015

I took my car in for a recall and basic service. The recall work took along time because the parts were on back order, but Corey Minter alway kept me informed with the process. When I had problem with the rental car Ford provide The manager (can't remember his name but Thanks) and Corey worked and got me in a bigger car, which was a great help. Even with the wait for my car to be repaired the experience was made really good by the customer service of Corey and the Manager that worked with me

Gene H Widenhofer

16 de jun. de 2015

Excellent response to my needs by both shops (Tim White and Jason Roden) on present and past needs! I upset the usual routine by changing my mind about self-pay versus insurance pay, midstream. This did not affect the workflow, other than a slight delay while Allstate responded. The work was started promptly, and finished quickly.Dealership personnel were very considerate and helpful, and arranged transportation home on the weekend when the shuttle was not in use.As a result, I have great confidence in the Woody Anderson team.

Michelle

16 de jun. de 2015

We purchased a F150 from them. Everything was great. The customer service was beyond exceptional. They took their time with us and stayed even after the facility closed to make sure we got what we wanted. Richard Bean and Connie Jean are great to work with. They both went above and beyond for us.

David

14 de jun. de 2015

I've used Woody Anderson Ford to service my Honda for several years. They even have the lowest price on tires. Have recommended to several friends and they too have had a great experience.

Keith N Lewis

13 de jun. de 2015

Really great purchasing experience. Easy dealing with the sales folks. No pressure but good attentiveness. Very knowledgeable about the vehicle I wanted - F 150 - and worked hard to find the right one.Excellent experience!

Luis Maymi

9 de jun. de 2015

Always provides great service on my vehicle. Wouldn't trust my vehicle to any other service department.Thanks Team

Sandra Standridge

9 de jun. de 2015

We were able to get in and out in great time since we were on our lunch break

Ronald Stevens

5 de jun. de 2015

This is the place to shop for a new car once your there you will want to buy your new car from woody anderson ford the people are so nice & the servicies are realy good. Go by & give them a try.

Dana Lemley

2 de jun. de 2015

I took my Ford Escape to Woody Anderson Ford believing I needed a new computer installed,instead of just putting the new computer in they diagnosed the problem that nobody else could. I will never trust anyone with my Ford Escape except Woody Anderson Ford. They were fast, friendly and didn't give me a run for my money. Great job!

Rita Diane Johnson

29 de may. de 2015

Clean facility, quick service, friendly employee, close to home,

Bruce Machamer

29 de may. de 2015

Work was done ahead of what was estimated. The car looked great.

Dennis E Board Sr

29 de may. de 2015

Service and staff are always great. Been getting my vehicles serviced at Woody for years and have purchased many vehicles

William Swinton

29 de may. de 2015

excellent no problems great personel at servise desk

Becky Shockley

27 de may. de 2015

Bought a 2013 Focus brand new and wouldn't go anywhere else ever again! Kind staff and extremely trustworthy.

Ousley Ivy

27 de may. de 2015

Service representative kept me informed of the estimated time of repair and status of repair.

Diane M Brown

26 de may. de 2015

Woody Anderson Ford is a great place. They make you feel like family. They feed you and make sure all your needs are met. It is a great place to visit and get a good deal on a car without the pressure.

Dennis B Toney

26 de may. de 2015

Woody Anderson Quick Lane service has continued to please us over the years.

Jeffrey W Balentine

26 de may. de 2015

Timely and personnel were very helpful. I would recommend Quick Lane for service needs.

Lee Mimms

21 de may. de 2015

A job well done and worked with me getting tires from other source when dealership was out.

JimmieZ

18 de may. de 2015

Woody Anderson service dept. was understanding with the problem with my car. Fixed it promptly as they said they would. Great service dept. wouldn't go anywhere else. Great team.

Teresa Noble

17 de may. de 2015

We had the most wonderful experience at Woddy Anderson Ford. They have the most experienced and knowledgeable staff. Their professionalism is beyond reproach. We were beyond satisfied. Woody Anderson Ford is our preferred dealership. I can't imagine purchasing a vehicle from any other dealership. I also can't imagine taking our vehicles to be serviced anywhere else. Excellent!!

Walter Johnson

16 de may. de 2015

was great, that's why I keep coming back! There are closer Ford Dealer Ships to where I live. Woody Anderson has always done me right

John

12 de may. de 2015

My 2012 F-250 had an EGR message so, I followed the online booking to set my appointment. Not knowing the facility layout, I pulled up to the service area and spoke to the first person I saw. Sadly, I do not recall his name but he was EXTREEMELY nice. He explained that I needed to go to another area where they service the diesel trucks. He then physically walked me, I drove slowly behind him, to that facility and then he introduced me to the two service managers there. Kudos...as I felt that was awesome personalized service.As they created my trouble ticket, I discovered that the on-line sign up didn't work but, they still honored my appointment and I waited just a short time for a check out. They confirmed the error code that I had received and proceeded to do a computer flash upgrade that was part of a recall I had not known about. They ordered the EGR cooler part I needed and asked that I bring the truck back the next night. That was so the engine would be cooled off for the repair early Wednesday when the part came in. I brought my truck in the next night and I asked to be emailed when the repair was done. They completed the work and emailed me just like I asked.When I picked it up, I dealt with a different service manager named Doug and he was simply AWESOME. I asked him questions about future servicing, things that I could do for preventative maintenance, and other "newbie" questions. He treated me like I was a brand new buyer of a new vehicle and like he wanted my business for the long term! The truck had been washed and I was ready to go. Then I had a follow-up question about my Sync/GPS system so, they addressed it too by running a check on it while I waited and made sure I was good. Overall, I will say that the Woody Anderson service team was fantastic!!! I plan to return for normal maintenance work and certainly any warranty repairs.

lloyd

12 de may. de 2015

Very friendly staff. Made sure that car was ready when we were told it would be.

M. Smith

5 de may. de 2015

Very easy process and quality work! I would not hesitate to a future car there for repairs!

arthur smith

29 de abr. de 2015

very good job got done early than thought service person really friendly

Ron

28 de abr. de 2015

Car was sideswiped and Woody Anderson was a preferred shop of insurance company. Took car in, was met bey service rep, who inspected the car; told me what needed T be repaired and approximately how long it would take. I was offered transportation home and when called for pickup, a ride in to,icky up car.Service was excellent and repairs were first rate.

Larry Robertson

28 de abr. de 2015

I believe I received a good deal on the F150 I purchased. Helen was very nice and bonded with my wife.

B Peoples

23 de abr. de 2015

Staff was great. Service was great. I was very pleased with the staff at Woody Anderson!

Nichole M

23 de abr. de 2015

Pleasant experience & nice people. They were very helpful & accommodating.

Andrew J Edstrom

21 de abr. de 2015

Service was prompt and courteous!WAF is the best!

Nancy Knighten

19 de abr. de 2015

Everyone there was more than helpful and went out of their way to make sure buying my first new car was an excellent experience for me. I will definitely go back to Woody Anderson for my next vehicle! I just can't say enough how awesome they are!!!!

Robby Armstrong

18 de abr. de 2015

Good service Experence. The rest of this is to make up the fifty stupid characters that your ignorant survey maker requires.

Brian

17 de abr. de 2015

Excellent and Pain Less Best Car buying experience I've ever had, will recommend to friends and family.

Ronnie D Crutcher

16 de abr. de 2015

This was my first time using Quick Lane and it was fast and I was advised to make an appt. for major mechanical work that needed to be done.

Geraldine C Telfare

16 de abr. de 2015

Customer service is exceptional. After a mix up with the scheduling was still able to get service completed as requested. Everyone was professional and customer oriented will definitely continue to be a Ford consumer.

Harry T Yeager

16 de abr. de 2015

I had an oil change performed. It took a little longer than I expected but I was surprised that they washed my truck.

Jon Steffens

15 de abr. de 2015

Always professional and service is done quickly. I am a repeat customer.

John R Monde

15 de abr. de 2015

Dealership was very helpful in a very difficult time. thanks!

Bert Luoma

15 de abr. de 2015

Everyone at Quick Lane is great to work with. Always pleasant and courteous.

Stephen N Donley

14 de abr. de 2015

As always excellent service - on time! Quickly documented, accurate estimate and all performed before the time promised. We won't take any of our four Fords anywhere else for service.

Curtis R Norris

14 de abr. de 2015

- Oil change and service provided were excellent. - Quick Lane refilled one of the tires with nitrogen, but now it is low again. They should have also checked the tire to ensure it wasn't low due to something puncturing the tire. The vehicle now has to be taken back to Quick Lane, Madison to have the tire inspected for a leak.2008 Ford Expedition, King Ranch

Robert F Winer

14 de abr. de 2015

Everything was out standing. Staff was worm and well come and friendly.

Tim Elkins

14 de abr. de 2015

I had a warranty repair performed on my 2013 F150. While this was done, I asked my service manager Bill to take a look at the brakes as they had been vibrating badly as well. Bill had me taken care of in a short amount of time and dealt with me in a professional but personal manner. I can confidently say that both my wife's car and my truck will be serviced at Woody Anderson Ford from now on, after I have had a couple great experiences with Bill over the past year.

Richard J Holeman

14 de abr. de 2015

5,000 mile oil change and tire rotation. Excellent. Plenty of coffee and cookies and car magazines to look at.

Michelle Sammarco

14 de abr. de 2015

We had some body work done on our 2006 Mustang that had been in an accident. Although previous body work done by another body shop was shoddy, you guys were able to correct the previous errors and fix the new damage. I'm so thankful we chose to come to Woody Anderson. It looks great.

Mark Merboth

14 de abr. de 2015

Thank you so much for taking care of me and my car!

Brad Steel

13 de abr. de 2015

Good experience. Jim Sigle was very nice and friendly.

William T Wegrzyn

13 de abr. de 2015

Always a great buying experience at Woody Anderson.

William R Cooper

11 de abr. de 2015

Overall all a "9" only distractor was the length of time for the maintenance functions to be performed (I guess I don't understand the magnitude of the checks) - thus, the process seems to 2 to 2 1/2 hours.

Osceola Cloud Jr

10 de abr. de 2015

Have always been satisfied with the purchases and with any recalls that may occur of the vehicles we have obtained from Woody Anderson Ford. Thank you.

Anonymous

10 de abr. de 2015

2014 Taurus (CPO). Great service. Person handling thefinal paperwork was excellent and provided exceptionalguidance and service.

Curtis

10 de abr. de 2015

I was very pleased with the salesman, Richard Bean. He took the time to answer my questions and I felt he was genuinely concerned with my search for a new truck. He took the time to help guide my purchase without attempting to pressure me into something I did not want. I had a concern about the headliner that was not immediately addressed by the service department. The service department did not schedule a time for me to bring my truck to the body shop for further review, but instead told me when the shop opened. A trivial item that I will get addressed.

Gary M Rose

10 de abr. de 2015

The paperwork is confusing. After we returned home we went through the paperwork line by line. We found that the starting number (dollar amount) on several pages was different. The ending number was the same. We return to the dealership for a detail explanation of each line of the pages that we reviewed. The detailed explanation made sense. I just wish the dealership had done the detailed explanation before we left the first time. Also signing for a mortgage takes less time to complete then purchasing a car from you.

David Buell

10 de abr. de 2015

Excellent job was done. I can count on my service advisor to take the best care of my F150.

Anthony Whalen

9 de abr. de 2015

The service ran a little longer than the rep indicated but he did come out and explain they experienced difficulty with a fuel line clip. Better right than rushed. Waiting room in truck service is pretty meager.

James R Lloyd

9 de abr. de 2015

All employees are friendly from the time you pull in the bay for service until the time you leave. The waiting room is very nice and well maintained. It is very comfortable.

Diane Ash

9 de abr. de 2015

George was a great salesperson. We got to know a little about him and he a little about us.

John B Sheppard

8 de abr. de 2015

Everything associated with the oil change event and most of the vehicle recall repairs went along smoothly if not completely (the only hiccup was a lack of all the needed parts that did not arrive as scheduled (which was not the fault of Woody Anderson.Thank you for an enjoyable experience.

Mike Elrod

7 de abr. de 2015

Excellent service as always by Scott and his team!

Marion W Tosh

7 de abr. de 2015

Very satisfied with service, in a friendly professional atmospher. All questions and inquires responded to efficiently and promptly. Couldn't ask for more. Wait time very acceptable

Steven M Noe

7 de abr. de 2015

Explanation of the vehicle options and its capabilities was very detailed and thorough.

Carol J Anderson

7 de abr. de 2015

Perfect as always, Tim Whites team is great. The dealership is always so helpful and nice when I walk in

Barrie J Peters

7 de abr. de 2015

Purchased a 2009 Ford Edge. Overall very happy with the vehicle. Has a low volume high pitched whine at around 70 mph that sounds like it is coming from the drive train. The service department wasn't able to determine the source of the noise and repair it, but provided a 2 year, 24,000 mile drivetrain warranty, which offers some peace of mind that things will be covered if the noise develops into something worse.

Steve Haber

7 de abr. de 2015

Whether we bring our F-250 to the Truck Service department or our Expedition to the Auto Service we are always pleased with the work and people at Woody Andserson.Woody Anderson people actually make you feel important and take every step to insure satisfaction.

Joseph R Runnels Jr

7 de abr. de 2015

F250. Would not buy a truck anywhere else. James Morris is an excellent Sales and Service team member.

Dr Tony Crawford

7 de abr. de 2015

Jake, in truck service was professional and very helpful. He assured me that my truck's failure to start problem, which was related to the high pressure oil sensor, has been resolved.

James Corder

6 de abr. de 2015

the repairs to the body of my escape look and work great.

Keith M Mckay

6 de abr. de 2015

Scott, at Quicklane, was great. Excellent customer service, thorough communicatiion and fast service. Thanks to Pat Carroll, Tim White and Scott for exceptional care of my every need and want. They are key elements to making Woody Anderson Ford's Service Department the best in the business. I have been a customer of Woody Anderson Ford since 2003 and I plan to always be. Thanks

Mark E Little

5 de abr. de 2015

Liked the drop off, made my appointment online and the they didn't have a record of the request and had to go look for it.

Lola R Spearman

4 de abr. de 2015

Quick and easy. Assured that I would get good service.

Amber Yell

3 de abr. de 2015

Set up my appointment that day. Holly is very sweet and Mark is wonderful. Thank you for all your hard work. I can really tell everyone is a family there and treats everyone like family.

Barbara A Black

3 de abr. de 2015

Corey was very helpful and my car was ready in 45 minutes.

James T Steelman

3 de abr. de 2015

Eric Whisenant worked hard to get my tires to the dealership when I needed them. Got me in and out quickly on day when I needed quick turnaround. Thanks.Thing I really appreciated - Dealership didn't pressure me to do services I didn't want. It irritates me when I tell dealership I don't want checks, suggestions, etc, and dealership does them anyway. This is one of main reasons I've pretty much left the Toyota dealerships for my service and go to Woody Anderson!

Teresa Ferrell Slay

3 de abr. de 2015

I purchased a 2015 Escape. I was very pleased with the service. Jake was very helpful and patient. He answered all of our questions. Patrice was also pleasant and helpful.

Joan/steve Frassrand

2 de abr. de 2015

Everything was good. The service people were very polite. It was a positive experience. I am trying get at least fifty letters so I can submit this survey. i am going to try and submit again, but I haven't counted the letters. I hope this is enough because I am tired of typing. Thank you have a good day.

Perry B Barnett

2 de abr. de 2015

top notch people and service wouldn't go anywhere else

A. Mullis

2 de abr. de 2015

I purchased a 2015 Explorer. I had a great experience with the staff and the entire purchase process. I appreciate that my salesperson listened to what I wanted and did not push a sale on me in any way.

Kyle Johnson

2 de abr. de 2015

Came into the store for a basic oil change and tire rotation. The service was fast. The personal were helpful and informative.

Joslyn C Hawkins

1 de abr. de 2015

Staff was very friendly and service provided was excellent.

David Atkinson

1 de abr. de 2015

As always, the service was done professionaly and quickly. The waiting room helps the time fly by.

Cynthia Marion

1 de abr. de 2015

I loved James Morrison and I am so happy with my new car!

Deana

1 de abr. de 2015

Eric is a tad bit condescending, I'm a lady, but I am in charge of purchasing and maintaining ALL of our family vehicles which currently includes 3 Ford/Mercury models. He could use a little etiquette training.

Michael J Peto

1 de abr. de 2015

I had a service appointment scheduled to install a tow hitch on my 2014 Flex on March 30,2015. When I arrived not only was I greeted by a service associate right away but they also were able to perform an additional service and still get my car out on time. They did a great job from start to finish and I would HIGHLY reccommend them to anyone, regardless of what type of vehicle they drive. BIG THANKS to the entire Woody Anderson team for always providing a positive dealership experience!!

April Bullard

1 de abr. de 2015

We purchased a Flex. Our situation was complicated due to a significant amount of negative equity. Richard and the finance manager worked together very diligently to find terms that were acceptable to all parties. This is my 4th vehicle that I have purchased through Richard Bean. He is excellent at customer service and excels at finding the right vehicle at the right price for his customers. I'll never go anywhere else!

Jane A Crosson

1 de abr. de 2015

We purchased a Ford explorer, and had a very good experience with everyone at the dealership .The salesman we had was very informative, helpful and worked hard to help us.

John Anderton

1 de abr. de 2015

I stopped in to purchase a 2013 Jeep Wrangler, while in the store my experience at Woody Anderson Ford was excellent. The staff was super nice,friendly, and helpful they answered all of my questions and took time to make sure that I (the customer) was happy. I would recommend them to anyone and would purchase from them again.

Roger B.

31 de mar. de 2015

Quick and friendly service, as expected. Mr. Jason Roden was a joy to work with,...friendly, informative and caring. He's a true professional to your team.Thank you!

Wayne L Shaw

31 de mar. de 2015

Made appointment, no problem. Dropped the vehicle off at appointed time. Went to breakfast, when I returned, vehicle was service was done. Picked up the vehicle and departed. Very satisfied with outstanding service provided.

James J Irwin

31 de mar. de 2015

Everyone was very friendly. I've had some issue with my F-150 and debated if I will even get another Ford. However, this great dealership and service may convince me to give Ford another shot. Every time that I've gone in for service, everyone has been so great.Thanks!

Joel D Sexton

31 de mar. de 2015

2015 MUSTANG GTSINCE 1958 OUR FAMILY OWNED BUSINESS AND FAMILY MEMBERS HAS BOUGHT FORDVEHICLES FROM THIS DEALERSHIP. There must be a good reason for that, Iwould say its got to be the great people there who have always given us thegreat sevice and treated us as though we were family.Thanks to all those good people there thru the years that have paidspecial attention to our needs and always put us first.

Daniel J Hughes

31 de mar. de 2015

Had an update installed on my 2013 Fusion. All the staff was courteous and the work was done in a timely manner.

W. Janel Stafford

31 de mar. de 2015

Victor Brant always takes the time to explain, illustrate and/or show me the mechanical issues with my autos. Always patient and friendly. W. Janel Stafford

Shaundra B Davis

31 de mar. de 2015

The staff and Greg my salesman was friendly and very helpful. I felt comfortable and excited because Greg worked hard at getting me the car of my choice. Thank you Greg and Woody Anderson for my Fusion

Terry W O'Neal

31 de mar. de 2015

07 Super Duty. Great staff. Starting to feel like family. Competent technicians. Now have 3 vehicles we take to Woody for service. Purchased tires and performed work on my son's 03 Pathfinder - he was very pleased with the results. I have recommended Quick Lane to friends and family.

John K Watts

30 de mar. de 2015

Not much to tell. Your staff was, as always, friendly, courteous, and professional.

Calvin Miller

30 de mar. de 2015

As we have become accustomed to, Lisa Tibbs did an outstanding job of taking care of our automobile service. She is the consummate professional and reflects well upon the reputation of your dealership.Calvin & Sherran Miller

Chris Stone

30 de mar. de 2015

I get my oil changed/tires rotated regularly at the Woody Anderson Ford Quick Lane center and needed new tires. They offer great deals and service so I had no hesitation in having tires purchased from there. They had to order my tires from the local warehouse and called me when they received them. They knew they were busy at that time and gave me recommended return time that would facilitate me receiving prompt service upon my arrival. I showed up at the recommended time and my truck was taken in almost immediately! Due to the time needed to put on a new set of tires I was able to run an errand with my family and received a phone call that my truck was almost done so I could return to the facility. Note - the call notified me of ALMOST completion so that I could begin my return in a timely manner to take possession of my truck again. Nothing but great service to date from this facility!

Deedee Johnson

30 de mar. de 2015

2014 Ford Edge Sport. Brought it in for oil change and tire rotation. I had to wait for 1 1/2 hours to get it serviced.

Betty C Rodkey

28 de mar. de 2015

Good. Stephanie was very helpful. We have only one key for this car. Can you do anything about getting us another key?

Jana Slay

27 de mar. de 2015

I received great and speedy service! I love bringing my cat to this facility because of the great care I recieve.

Sanford D Byrd

27 de mar. de 2015

Tim White was very helpful w/getting my truck taken care of. I appreciate Tim communicating w/me on all issues.

Joel A. Rex

27 de mar. de 2015

Service department was great, they treated my wife with respect and were very courteous. Problem was found and taken care of in a prompt manner. Thank you.

Thomas Willett

26 de mar. de 2015

The service department was very helpful, polite and cooperative.

Deborah A Coates

26 de mar. de 2015

Very efficient, pleasant, enjoy doing business with.

Christii M Faircloth

26 de mar. de 2015

For my first car shopping experience by expectations were far exceeded at Woody Anderson, the staff was so kind and considerate and went above and beyond to make sure that I was satisfied with my purchase! I will return again and refer anyone I know to shop at Woody Anderson!

J Smith

25 de mar. de 2015

Service and staff were great for our routine maintenance visit. Just wish it were a little cheaper. When our F150 gets a little older we will have to consider a non-dealer option for maintenance.

Pam Draper

25 de mar. de 2015

The friendly staff and clean office is only the one of the better experiences that I have each time I go!! Keep up the great work

Danny Harper

25 de mar. de 2015

Mr. Swinton was very helpful. He met me with a smile and answered all my questions. He gave me his business card and told me to call if I had any questions or concerns. My service was completed in a timely manner.

Carrie M Jennings

25 de mar. de 2015

I could not ask for better service than I have received each time I have been in. Thank you very much.

Michael Scieszka

25 de mar. de 2015

The customer service team was helpful and courteous.

Louie Stoudmire

24 de mar. de 2015

It was a Great experience and work was performed in a reasonable time frame

James D Dickson

24 de mar. de 2015

I had to try 3 times to get service at Quick Lube due to them being backed up. I could not wait for 2 or more hours. My suggestion is to open another oil change lane.

Tommy R Gray

24 de mar. de 2015

We purchased the new 2015 Mustang Convertible. Biff Anderson was our salesperson. He was excellent. The car is wonderful. It was a very good experience.

Harrell D Foote

24 de mar. de 2015

Great!!!!! Your service department is second to none. Your employees have always been very helpful in solving my problems.

Thomas M Barlow

24 de mar. de 2015

I come in ask them to change my oil and rotate the tires. I also told them to do whatever needs to be done because my car now has 70000 plus miles. (I don't have to worry about them doing work that don't need to be done.) I go and wait in the customer area where they always have hot coffee, water, snacks etc. and before you know it my car is done and they even wash it for me. I always receive the best possible service from you all every time I go.

James E Cannon

24 de mar. de 2015

Greg was terrific. He found what I was looking for.

Doug Litavec

24 de mar. de 2015

Y'all did a great job with my 60K service on my F150.Very helpful and knowledgeable folks.Thank you.

Billy C Chaffin Jr

23 de mar. de 2015

Service was great as usual. Thanks Eric!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kristen Sims

22 de mar. de 2015

The guys at woodyandersonford always do a great job.

David M Treshansky

21 de mar. de 2015

Great service, Friendly people. Consistently reliable an knowledgeable about my trucking needs.

Kandie Hill

21 de mar. de 2015

I came in with my 2013 Ford Edge to have the oil changed. Everyone was very friendly and helpful! The package I got was the works and it came with rebate and before leaving the gentleman explained how to receive my rebate I was pleased with entire experience!

Damian Scherer

20 de mar. de 2015

Service was great as always. Staff was very helpful and I all so liked your WiFi Hot Spot.

Cheryl Brown

20 de mar. de 2015

Staff is efficient and Friendly. The 7am opening time and shuttle means that I can have this done while I am at work and not have to take time off of an already busy weekend.

Pat

20 de mar. de 2015

I was able to get maintenance service for my 2010 Taurus in a very prompt and timely manner.

Bobby G Ingram

19 de mar. de 2015

Eric and the guys always provide great customer service and their actions are the reason I bring my vehicle to Woody Anderson.

Freddie Stewart

19 de mar. de 2015

I was extremely pleased with the level of professionalism exhibited by the personnel during my service experience.

Mark F Fisher

19 de mar. de 2015

My experience at the Quick lane is always great. Eric Whisenant is always extremely courteous and knowledgeable. They work hard to make sure that my vehicle is maintained properly and is safe when I drive away. For instance this time hey noticed my wiper blades were old. They let me know that they recommended replacement. Thanks Ford Quick Lane.

David Smith

19 de mar. de 2015

Everyone was helpful and I was in and out with within an hour for my oil change.

Harley Davidson

19 de mar. de 2015

Top notch. No problems. Repairs were done in a reasonable time

Bob Wills

19 de mar. de 2015

James Morris did a great job and helped me get what I wanted. He also does a great job for our community for which I am grateful. Chris was very helpful in arranging all the paperwork - just an overall great experience.BW

David L

19 de mar. de 2015

Great service from the Quick Lane....as usual. Anthony Leach in sales stays in touch almost two years after the sale, that's rare. Very satisfied with Woody Anderson and of course very happy with my F-150.

Gloria Cossentine

19 de mar. de 2015

Friendly staff. Quick service. Comfortable surroundings.

Alan Yates

18 de mar. de 2015

I called in and told Lisa Tibbs the issue with the car and that I was having surgery the following Monday so that time was no problem since I wouldn't need the car for a week. She called on Tuesday following the surgery to tell me what was wrong with the car and give me an estimate of the costs and to ask my OK to go ahead. I called her back the next Monday and was told the car was ready to pick up.I came in the next day and Lisa brought the car up to me and walked me through the process of paying my bill and then walked with me to my car.The repair was done to my satisfaction and the car has been flawless since I got it back.My experiences with getting a needed repair at the same time as dealing with surgery were made much easier by her thoughtfulness and concern. She was the best person I have dealt with in three years of getting repair work at Woody Anderson. This was by far the easiest of any experience with getting my Ford repaired since I bought it in New Hampshire in 2007 and lead us to decide to bring our other Ford in for a repair.The last time I took the car in there was less than rewarding and I was hesitant about coming back and so I left a minor problem to rock on but this was a good experience and convinced me to trust Anderson Ford.

Brenda J Martin

18 de mar. de 2015

The only thing I noticed is a reminder sticker was not put on the upper left corner of the windshield. I use that to remind me when my Taurus is due an oil change. Other than that, everything was great.

Reginald A Inman

18 de mar. de 2015

The young lady who took my work order was most helpful, and communications with her were excellent. I had an intermittent power steering problem--occasionally, on starting the car, the power steering would not work. The problem could not be duplicated while the car was at the shop, so I took the car back. Although they spent significant time with the car, I was not charged anything. The problem has occurred a couple of times since then, but I have learned that restarting the car will correct it.

Kristen Wickham

18 de mar. de 2015

Great service. Very easy buying process. Went above and beyond.

Sommer Woods

17 de mar. de 2015

Staff was awesome! Wonderful experience. I felt very appreciated and LOVE my car. 2013 ford fusion!

Alisha Thomas

17 de mar. de 2015

I have a 06 Fusion and as usual the service department was wonderful. I love how they keep in contact with you and everything was done in a timely matter. I have been encouraging people to use Woody Anderson because of the amazing customer service.

Terrell Wayne Barkley

17 de mar. de 2015

The service was excellent! I will only let you folks service my vehicle.

Jane M Baucum

17 de mar. de 2015

Estimated time to complete oil change was 1 hour, which I was told up front. I sat down prepared to wait an hour and it was completed in under 30 minutes. Everyone was extremely courteous and the complimentary cookies and coffee were a great added bonus.

Larry Hayes

17 de mar. de 2015

Love my Ford 2011 Ford Edge-- Intake people were excellent--good demeanor, knowledgeable, and prompt. Ford has found the magic in satisfying the customer--good car--great service.

Dane Block

17 de mar. de 2015

Staff was great, but the problem I have can not be fixed at this point. The problem I have is a software problem. I bought a new iPhone 6 and the sync system does not play nicely with it. This is a fix Ford need to work on ASAP.

Joshua Clark

16 de mar. de 2015

Staff was professional and answered all of my questions. Car was serviced fast. Would recommend to others.

William Carr

13 de mar. de 2015

My experience was ok just the diagnostic system went down and had to leave my car longer than expected. But the sevice was great. I did have one issue I brought my car there in December for two recalls and was not aware of what the recalls were and didn't get the paperwork that was to be mailed because it wasn't ready when I picked up my vehicle. Can I get any info on what the recalls were??

Mack Goldman

13 de mar. de 2015

Fast service as always. Personnel were friendly an answered all questions.

Scott A Rowdon

13 de mar. de 2015

Service manager did a great job,I would like to see quicker turn over time. But overall excellent job.

Darrell Mclaughlin

12 de mar. de 2015

2015 Mustang Ecoboost Premium. Alan did a great job for us and is very knowledgeable about the car.

George Mello

11 de mar. de 2015

My vehicle was taken in for service,the staff friendly and completed the paper work quickly.My vehicle was serviced with in the time stated,good service!

Cameron Tye

11 de mar. de 2015

Everyone is awesome! This is the second mustang I have purchased from woody.

Linda Kewatt

11 de mar. de 2015

Oil change & tire rotation. Very pleasant wait, good popcorn, choc chip cookies, comfy chair and very pleasant and professional behind the counter guy.

Gail Lenox

11 de mar. de 2015

I bought a 2011 black cherry Ford fusion in 2013 went to see George Kastokis he is a family friend that works there and he let me test drive some cars and finally help me buy the 2011 Ford fusion I love it it's a great car

Jerry Morris

11 de mar. de 2015

The Staff friendly, courteous, prompt...best ever. The service great! thank you

Elizabeth Brown

11 de mar. de 2015

My experience was great, I felt like I was not getting a car pushed on me, but actually helping me get into a car that I wanted and would help build my credit. Thank You very much for the help

David Fallin

11 de mar. de 2015

Very professional and friendly service. Management was extremely helpful.

Joe Slifka

11 de mar. de 2015

I have been bringing my Fords (2003 Expedition and now my 2013 Expedition) to you Madison location for service since the location was opened. I have been very satisfied on every visit. The staff is very professional and the service is very well done and accurate. The waiting room is very comfortable and the work is completed on time as promised. Visiting this location is an enjoyable experience. Joe Slifka

Randal S Harrell

11 de mar. de 2015

Tim was very helpful during the buying experience. We didn't feel pressured in any way to make a decision and we feel that we ended up with a good deal on a great SUV.

Heath Tucker

10 de mar. de 2015

I got a Expedition limited used at a great price. The salesman was very knowledgeable. They got me out the door in less than a hour because I had somewhere i had to be. I even got to meet the owner, she welcomed me personally and made sure I was being taken care of.

Tim Brown

10 de mar. de 2015

Your staff is always professional, patient, and respectful of my time. Your dealership in Madison has an excellent service team and I will always buy my vehicles from Woody Anderson and have them serviced at Woody Anderson

Frank C Sutton

10 de mar. de 2015

Although you were not as timely as either of us would have liked, you made up for it through cost reduction. That was unexpected and appreciated. Thanks.

Billy R Martin

10 de mar. de 2015

The staff actually made me feel as if I belonged there, all that saw me was very friendly and helpful.

Eugene H Pfeiffer

10 de mar. de 2015

For the third service in a row, the service location in Madison was full with little or no parking. I drove over to the main location in Huntsville and was serviced quickly by extremely professional staff.

David Chasteen

10 de mar. de 2015

I had a recall and the service was great.I also enjoyed the refreshments while waiting. The service was shorter waiting time that told which was a big plus. Thanks you for great service. The service adviser was friendly and kept me informed and explained the service

Arthur S Kirkindall

10 de mar. de 2015

The staff was courteous, and repairs were done on time and at the estimated price.

David W Orme

10 de mar. de 2015

2014 Ford Explorer.Service was expedient.Price was reasonable.Staff was great.I brought my first vehicle from Woody Anderson Ford in 1963.Been a customer ever since.

Christina Laymon

10 de mar. de 2015

I was treated with respect and kindness. The waiting area was clean and they provided coffee, popcorn and cookies. The staff were courteous and the service was provided in a timely manner. I truly appreciate being able to bring my escape for service I enjoy Quick Lane staff

Cynthia Parker

10 de mar. de 2015

I go to Woody Anderson Ford every time for vehicle service. Each time I walk in, I am greeted in a friendly courteous manner. My wait time is always minimal.

Robert C Grondin Jr.

10 de mar. de 2015

Had the Works Package done on my Expedition. Leon and his staff always do an excellent job. Greet you when you come in and always friendly and helpful. Could probably get the oil changed cheaper, but Leon and his staff have always gone out of their way and I trust them to do the job right and not try and do something not needed.

Jeffrey A Mcgough

10 de mar. de 2015

Staff was very friendly and helpful and it was an easy buying experience.

Lori White

10 de mar. de 2015

The staff at woody anderson ford was very helpful and nice

Norbert Klimer

9 de mar. de 2015

It was wonderful, everyone at QuickLane is always fast, honest and professional at a reasonable price and the reason I keep coming back.

Edward Stone

9 de mar. de 2015

I arrived at Woody Anderson's Quick Lane needing new windshield wipers for my F150; they smiled and had them installed in less than 5 minutes. I drove away happy.

Ellen R Brownlow

6 de mar. de 2015

Service manager should have called to update me on progress of repair. I had to call a couple times to get status.

Jack Hunnicutt

5 de mar. de 2015

The Service department (Paul) is top notch. I will definitely use Woody Anderson Ford again for all of my maintenance needs. Thanks to Paul for his professionalism and excellent customer service. Cheers!

Reginald Chancellor

5 de mar. de 2015

In any organization there's surely room for improvement. However, when it comes to the great folks at Woody Anderson Ford, all you are doing; is just improving on what I consider to be excellence already:) thank you to my service rep. Mr. victor Brant " Awesome sauce"2013 F150 Platinum; again, awesome sauce

Mark Hallmark

4 de mar. de 2015

Great job! As usual Woody Anderson Ford did first class work in making my auto repairs--the staff was great and the facilites are very clean and pleasant

Sandra F Beckard

4 de mar. de 2015

Very friendly and professional. Considerate of the time of people awaiting service. Which means a lot to me

Andrew J Edstrom

4 de mar. de 2015

It is always very easy to go to Quicklane in Madison.The service is simply perfect.

Emory Humphrey

4 de mar. de 2015

I HAD A GREAT EXPERIENCE. t he staff was very helpful.

Annette Wilson

4 de mar. de 2015

I always enjoy my service time when I visit. The service is timely, depending on the work load and the customer service technicians always keep me informed of parts or service needed and of any possible delays. Thanks for your service. Keep up the good work.

Anna Wilkerson

4 de mar. de 2015

I always get grade A service at Woody Anderson Ford. I know that when I take my car in, whether it is to Quick Lane for an oil change, etc, or when a problem arises with my car, I take it to Woody Anderson Ford and it is taken care of. I was in this past Saturday to have a test run and it proved that I needed a clutch. The only thing I did not like was it will take about a month to get the part. I was told that this happens to Fiestas. My question is if it is known to happen, why can't it be fixed before it is sold and why does it take so long to get the part? It seems to me that you would have some in stock. Other than that, no problems. It was a good thing that the problem does not harm my car. I can still drive the car.

Will Mathews

4 de mar. de 2015

Very helpful sales team, clean facilities, easy transaction.

Stribling J Wheeler

4 de mar. de 2015

I took my car to be serviced- everyone was courteous and service was quick

Kevin F Schiefer

4 de mar. de 2015

I bought a 2015 Mustang from Woody Anderson Ford on Saturday February 30th. I was very pleased with the service I received. Jim Sigle was very knowledgeable about Mustangs. Although the car was not in stock,he took the time to find the right car for me. I like my car a lot ,I also liked the people at Woody Anderson. I think everyone there spoke to me. They offered me pizza,coffee,or a soft drink. This was my third car from Woody Anderson and if I live for long time it will not be my last.

Michelle Haas

4 de mar. de 2015

The staff was incredibly friendly, courteous. I felt that my problem with my car was as important to them as it was to me. i will certainly recommend Woody Anderson Ford to others.

Lionel M Holguin

4 de mar. de 2015

Daniel Lopez is Mrs. Woody's best salesman! He is professional quick and treats people with respect.

Daniel A Kean

3 de mar. de 2015

I am still amazed by the service we received. Everyone was amazing! I have never seen the owner of a dealership so involved. I met her walking around serving everyone cookies. Best experience ever!

Tommy R

3 de mar. de 2015

The service people were very personable and very professional. Very speedy service and will return in the future.

Theodore Tyson

3 de mar. de 2015

GREAT still waiting on the 2015 Edge. :-). I want to see them in preperation of my next vehicle coming soon.

Jackie Sr. / Linda Garner

3 de mar. de 2015

had Quick Lane to test my battery in my 2010 Lincoln MKS and the battery was badand then a purchase a new one

Todd Weldy

3 de mar. de 2015

Great service as usual from Eric. Quick and friendly service.

Dawson S Goodwin

2 de mar. de 2015

I had Woody Anderson install lowering springs and fix a fitment issue with the trunk on my 2015 Mustang GT and the service was excellent. I was provided a loaner car since the fix was going to require 2 days to rectify. Woody Anderson is one of the best dealerships top to bottom I've ever had the pleasure to do business with.

Sylvia Gullatt

2 de mar. de 2015

ALWAYS get great service at QUICK LANE at Woody Anderson Ford!Thank you!

Bobbie Lovell

2 de mar. de 2015

Thank you for another job well done. The new head light works great.

John L Dant

2 de mar. de 2015

Brought our Edge in for routine oil service. The staff was friendly and a pleasure to deal with. As a result of the continued excellent serve we receive, I will be purchasing tires for my Bronco from Woody Anderson.

Anthony Rhyne

2 de mar. de 2015

Made the appointment a few days ahead of time. Everything went great. The small service team showed up to take care of my car and a few others during the day the dealership were closed due to wintery conditions. They went above and beyond, I was very impressed by that! Very satisfied overall. I had to pick up my vehicle after hours and I wish they would of put the paperwork in the car for when I picked up.

Terry L Duboise

2 de mar. de 2015

Service team was great! They took care of my warranty work promptly and correctly when theyreplaced the clutch on my 2014 Fiesta.

Bobby Sapp

2 de mar. de 2015

Everyone was great and very helpfulAnd kindI deal with great salesman

Samuel & Donna Lasseter

2 de mar. de 2015

I have never had any issues while dealing with the service department at Woody Anderson Ford. I felt warmly welcomed and properly briefed on any issues with my vehicle. The time-frame of service was what was told of me at the start. I will be coming back again.

Robert L Crabb

2 de mar. de 2015

we enjoyed our buying experience at Woody Anderson. Jeff Parker was great. love the Explorer

Chris R Biederman

28 de feb. de 2015

The service department did a good job getting my car done.

Wanda Kay Campbell

27 de feb. de 2015

I called the Quick Lane the week before I needed to bring my lease Escape in for 20,000 miles service for an appointment around 4. I was told there was no appointment needed to just come when I could. I arrived at the Quick Lane at 3:55 and my car was looked at immediately and was finished at 4:30. That was excellent. The person(s) at the desk were very friendly. This is not my first excellent experience with the Quick Lane and the Service Department being very speedy on oil changes and tire rotations and to work on correcting recalls for the Ford Escape. I would and do let people know of the great service provide by the Quick Lane and the Service Dept.

Katherine Hurley

27 de feb. de 2015

All my questions were answered quickly and thoroughly. When I arrived, my vehicle was taken back to the bay immediately and service was completed in a timely manner.

Frank M Smith

27 de feb. de 2015

Great Service! The whole Woody Anderson team- Body Shop - Quick Oil Change - Sales- Service! Ms Anderson, Mr. White have a great team there to serve you before and after the purchase/lease

Demetrius Jones

27 de feb. de 2015

my car was running kinda funny but it took a different oil change and they fixed it up

Steven Pyle

27 de feb. de 2015

Scott and Eric ALWAYS do an outstanding job taking care of my Escape.

Linda Brewster

26 de feb. de 2015

I was very happy that they were able to do the oil change late in the day.

Mark Hallmark

25 de feb. de 2015

Staff was very professional and helpful, as usual. Thanks!

Andre Hitchcock

25 de feb. de 2015

The service was performed at the Quick Lane Center and like always the guys are nice, ask questions to get an idea of what your problem may be or the type of service you will require or desire. The problem was with one of the shocks. There was an inspection of the front end and the shock was replaced. After getting my truck back it drove better than it did when I had the service done initially. Thank you for the great work and I will see you when it is time for the oil change.

Sandra Watkins-peay

25 de feb. de 2015

As usual the Service Staff was very professional, courtous, and a joy to deal with.

John E Younghans

25 de feb. de 2015

Great people to trust your car to. They go over and above with their service.Always fast and if there is a problem, they are sure to explain it thoroughly and give price to repair.

Kris Driggers

25 de feb. de 2015

The service was great. The technician did a great job thoroughly diagnosing and resolving the issues. My only complaint would be lack of communication. I didn't receive many updates on the status of my vehicle. I was almost left stranded, because I wasn't notified that my vehicle was ready until 20 min before the shuttle service ended for the day. Earlier notifications and more updates would've made the experience better. Excellent service from a technical standpoint.

Joke Roemer

25 de feb. de 2015

This was the 2nd oilchange for my Ford Escape..And just like the first time I am very happy with the service and don't plan to go anywhere else...

Ralph Q Smith

25 de feb. de 2015

Good experience, but I need a status on the parts I ordered please

Keith Vernon Monroe

24 de feb. de 2015

I have nothing further to add at this time about my experience at your dealership.

James M Keel

24 de feb. de 2015

I purchased a 2013 F150 in February 2014. I have been very pleased with the truck. We have purchased 6 vehicles at Woody Anderson in the last 5 years, including one for the in-laws. Will Howard is a great salesman and a joy to work with. He went above and beyond to help my elderly in-laws with their navigation system setup and even made a house call to help out.Quick Lane staff was great. I was the second person in the door on a Saturday morning for oil change and tire rotation, and was on the road before 8am.Very pleased at this time.

Teresa C Clark

24 de feb. de 2015

We have ALWAYS had AMAZING service with our purchasing vehicle needs,George Kostakis has ALWAYS went above and BEYOND and our 3rd vehicle Ford Transist was AMAZING as well...Thank You ALL!!!

Edward Nahay

24 de feb. de 2015

Courteous, knowledgeable staff at the front desk. Comfortable waiting area. Quick and comprehensive service. I am comfortable having Ford experts handle my Fusion Hybrid, which I myself handle with kid glove care. I will continue to come back for future car service needs. Very nice, indeed.

John Phillip Smith

24 de feb. de 2015

Time is always an issue for most people. I am no different. I was very pleased with the timing of my service on this trip. It was a much shorter wait than it has been in the past.

Amelia V Hardin

24 de feb. de 2015

2013 Escape- oil change and tire rotation in and out in one hour. Awesome staff!

Jeffrey W Balentine

24 de feb. de 2015

Courteous and helpful. Good experience meet my needs and expectations. I was greeted quickly and was able to meet with the salesperson of my choice.

Larry Black

23 de feb. de 2015

2008 Ford Explorer. The overall experience was very good! The sales person (Richard Bean) was very helpful and friendly and made the whole buying experience stress free. The finance dept. was easy to work with and just made the whole experience easy and pleasant. I will definitely recommend Woody Anderson to my family and friends and the next time I need a vehicle Woody Anderson will be the top of my list. Thanks for your help! Larry Black

C. Wayne Lewis

23 de feb. de 2015

Quick Lane service was reliable only waited 2 hours to have oil changed and tires rotated

Leslie A Barbee Jr

22 de feb. de 2015

Staff was helpful. Work was performed in good time.

Andy Heaton

21 de feb. de 2015

Very quick service with pleasant waiting room. Convenience is key to me, so I am happy.

Chief Jackson

20 de feb. de 2015

Quick service, vehicle ready and paperwork complete when we arrived. Just signed and in an out the door in no time. One of the quickest vehicle purchases I have ever been involved in.

Binford George

20 de feb. de 2015

Purchased a 2002Chevrolet Silverado. Very pleased with truck. Staff was very helpful and ver nice.

Eugene Zurowski

20 de feb. de 2015

Good service, but was told that the car would be washed and it wasn't.

Victoria

19 de feb. de 2015

Excellent service. Reputable staff. See you next time!

Robert W Woods

19 de feb. de 2015

Have had 1 concern. After having the 60,000 service completed, my fuel mileage decreased by about 15%. I took my truck back to the Fast Lane guys, who accomplished a complete evaluation and check-up, but it has solved nothing.

Nathan Smith

19 de feb. de 2015

I made an out of state purchase of a used 2013 VW Jetta GLI and I couldn't of been happier with the sales staff. Being in another state and having lots of questions there were several calls and emails between the sales team and myself. The sales staff was continuously friendly and prompt with responses to my questions. Then once I made the trip over, I found the vehicle to be exactly as expected and wonderful to drive. Within an hour all the paper work was processed and I was happily driving my new car! I was nervous buying a car I found on the internet out of state, but the staff at Woody Anderson Ford made it easy and stress free!

Patrick S Slaten

19 de feb. de 2015

This was my 8th vehicle purchase in the past 17 years.This was by far the most professional and pleasant dealership experience I have had so far. I contacted my salesperson and he immediately went to work to put me in a truck that would fit my needs and budget. This was absolutely a great experience and I will definitely recommend Woody Anderson Ford to anyone in the market for a new or used vehicle.

Daniel E Skinner

19 de feb. de 2015

Helpful, straight forward, competant and organized

Mark Mazikowski

19 de feb. de 2015

personal is always great. Very friendly. Very fun. Great cookies and popcorn

Carter Brown

18 de feb. de 2015

This was by far the best experience with car buying. Adam was professional and very caring through the process. The Woody Anderson team went completely out of their way to make us feel welcome and comfortable

Sidney B Sexton

18 de feb. de 2015

I liked the lounge room while I was waiting for the service to be completed. I also liked the short wait time I had for my oil change.

Charles Woolwine

18 de feb. de 2015

Takes good care of my car. 2014 Ford fusion brought in for first oil change.

Tammy Harger

18 de feb. de 2015

Everyone in the repair area was so pleasant and nice. The waiting room was great. I have never felt better with the way I was treated. Thank your team very much for one heck of a job done!

Tamala Shepherd

18 de feb. de 2015

My experience was exceptional, I had confidence in my salesman the time I walked in. He was very positive and got me exactly what's I needed thank you Mr. James Morris.

James D Key

18 de feb. de 2015

I purchased a 2014 Ford F-150 Lariat. The sales man was good to work with--no hassle which I do not like.

Vickie Dion

18 de feb. de 2015

Erik is awesome. He always makes service at Quicklane super easy. I was in and out for my oil change.

Darlene Henderson

18 de feb. de 2015

2013 Ford Edge - WAF is great! However, this is the 2nd time I've had to bring my Edge in for the same repair ~ driver side door ajar light will not go off. I understand they "repaired" the way Ford told them to, however, I am disappointed that Ford has not issued a recall on this item or that the sensor wasn't replaced on this last visit. Maybe if I have to bring it in again, it will be replaced.

Michael J Trone

18 de feb. de 2015

Very Courteous and very knowledgeable of required service.

Paula M Helton

18 de feb. de 2015

Great as always. I have great time restraints. They managed to get both of my cars in and all repairs in one afternoon. Wonderful experience,

Mitchell Paynter

18 de feb. de 2015

Service was great and timely. I have all of my car's service done at Woody Anderson.

R. Campbell

18 de feb. de 2015

The turn-around time for my little issue, far exceeded my expectations. Not that I had any doubts about the service because the way I'm treated each and every time I come for just about anything, is nothing short of excellent.

Jaremy Black

17 de feb. de 2015

Service for my Mustang was awesome!! Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Henry O Robinson

17 de feb. de 2015

It was fine , great customer service. I would recommend you for service

Timothy J Barwick

17 de feb. de 2015

Eric and crew are always professional and an asset to your dealership. I visit quicklane about every other month and can always count on them to get me in and out in a timely fashion. Thanks!

Ronny Russell

17 de feb. de 2015

Salesguy was great- kept me updated and was super helpful throughout process.

Elizabeth Cherry

17 de feb. de 2015

The staff is always professional and helpful. I would recommend Woody Ford to everyone who has a Ford.

Donald W Bates

17 de feb. de 2015

Leon Justin and the rest of the guys do a great job of taking care of all my vehicles

James F Barnes Jr

17 de feb. de 2015

I have never been disappointed with the quality of service nor the professionalism of the staff at Woody Anderson.

Richard M.

17 de feb. de 2015

I purchased a 2013 F-150 XLT from Joe over at your Hughes Road location. Joe was excellent to work with and fun to talk to. He made the buying experience easy and hassle free. The only issue I had with the entire experience is with the financing department. For some reason the financing department ran my credit report two times which has effected my credit score. Not a big deal, but it was not necessary since I was already pre-approved by my Credit Union prior to even looking at any vehicles. My financing was already in place, yet my credit was ran two extra times. All in all I enjoyed the experience and I love my new truck! Thanks for making the car buying experience so easy.

Christopher Powell

17 de feb. de 2015

Explorer/Excellent service/Staff was very helpful I hope that this helps with my overall experience that I am sharing with you about my last time at Ford. My previous experiences have pretty much been the same I am pleasantly pleased each and every time.

Mario Kennemore

17 de feb. de 2015

It was my second visit to Woody Anderson Ford, and like the first time they did an excellent job,staff was friendly and amazing. My car was in great hands.

Linda Goodwin

16 de feb. de 2015

I dropped my vehicle off for an oil change. We enjoy visiting Quick Lane as they are always polite, helpful and friendly treat customers like family. Quick Lane is clean and welcoming.

Jeffrey R Karlinger

16 de feb. de 2015

Excellent service. Eric and his team hit another home run!

Lynn Mcfarland

16 de feb. de 2015

2012 MUSTANGSERVICE WAS GOOD THE STAFF WAS HELPFULONLY PROBLEM WAITING WAS A PROBLEM. TOOK LONG TIME TO GET THE SERVICE JOB.

Stephen Rogers

16 de feb. de 2015

As usual my experience with Woody Anderson was superior. It starts with Jim Sigle who is personally involved with me through the entire process. Aaron Looney in finance always takes care of finding me the best financing options and quickly gets us through all the paperwork involved. Mr. Sigle ensures I am checked out on the vehicle thoroughly and follows up within a couple of days.

Tracey A Lake

16 de feb. de 2015

Lisa was my service rep for this visit. She is AWESOME, and the best service rep I have worked with at Ford. I will make sure to ask that Lisa be assigned as my service rep for future visits!

Thomas A Chaffee

16 de feb. de 2015

Quick, quality service, as always! The dealership is great, your survey...not so much. I will not respond to another support survey that demands that I submit a minimum number of characters. This is not a highschool paper to begraded by you!

Terry Turner

16 de feb. de 2015

People were friendly and helpful will come back for servive again

Ginger L Lambert

16 de feb. de 2015

We took our flex in for a routine oil change. as always customer service is an A+.Thanks!!

Thuston Britt

16 de feb. de 2015

The service was good, I just hate seeing your Fayetteville facility close. I have to drive approximately 40 miles (one-way) for service.My only other complaint was that I received the "Works" package and asked that my tires would not be rotated. When my car was ready the tires had been rotated and it took another 15 - 20 minutes to reverse the tires to their original positions - why so long?

Gerald Pry

15 de feb. de 2015

I had an appointment for an Emissions Recall. I showed up a little early, and was taken immediately. The waiting room had coffee to enjoy while I waited. The repair was completed in less than the one hour advertised. A person could not expect better service.

David A Carter

14 de feb. de 2015

Great staff, got my F350 in and out quickly. Took care of a couple codes without me asking.

Charles M Falsetto

13 de feb. de 2015

The truck service manager handled my issue quickly and to my complete satisfaction.

Amanda Baldwin

13 de feb. de 2015

They took fantastic care of me when I had my oil changed and truck service there. I won't go anywhere else!

Darryl B Wells

13 de feb. de 2015

Service was great, the guys at the counter were very friendly, polite, knowledgable, and helpful. Price for basic service was fair, but I would have thought they'd fill the brake fluid as well since it was a "full service"....As usual, George K. on the sales team ROCKS!

Martha C White

13 de feb. de 2015

The service personnel were courteous and completed the service in a timely manner.

Paul Barrios

13 de feb. de 2015

was very courteous. much appreciated. was very well taken care of

Robert B Moore

13 de feb. de 2015

Your body shop fix my Fusion driver side front quarter panel, front bumper, wheel hub and alignment. It looks so beautiful and drives as well as before the accident. A huge Thank You from me and my family.

Roger C Knowles

13 de feb. de 2015

The Quick Lane reception and maintenance support staff do a great job. I feel very comfortable with the recommended vehicle service and repairs made from factory trained personnel. If something is identified as needing repair on the vehicle, I can always trust the staff. This is a positive aspect when dealing with this service department. Also, I like the flyer discounts and the Advantage Program for cost savings. I will continue to receive the routine maintenance service at this particular dealership for my Ford products. From my view, please retain the current Quick Lane staff since they provide outstanding customer relationships.

Charlene E Poloway

13 de feb. de 2015

I was there to get my Taurus serviced and my son's Mustang serviced as well. Both were done ahead of predicted time. Also had a chat with our salesman Tony Turner. Excellent salesman and very good for your business.

Brian Bellomy

13 de feb. de 2015

Great job. Thanks for all you do for us. You guys work quick!

Wayne L Shaw

12 de feb. de 2015

2013 F150. Had to call three time to get an appointment. Should have gotten the appointment on the first call.

Robin Townson

12 de feb. de 2015

All was done correctly and in a timely manner. Very satisfied with work performed.Thomas

Laura J Pritchett

12 de feb. de 2015

Used Ford 150 Lariat. The service was very professional and the staff was very helpful.

Rocky Harnen

12 de feb. de 2015

Our Office recently purchased two Ford Interceptor SUV's from Woody Anderson Ford, who is the Alabama state bid vendor for this specific vehicle. We have not put the vehicles into service as of yet since they have not yet been outfitted with emergency equipment, so I can not yet comment much on the actual vehicle. I will however say that Milton Cummings and all the staff that helped us out during the process were extremely pleasant and helpful. The Interior of your business was always clean and I was always met quickly by an employee who offered to help me and even offered me a cup of coffee. The overall experience was outstanding. Thank you

Eric Melville

12 de feb. de 2015

It was a pleasure dealing with the Woody Anderson team. From their low pressure sales approach, which is becoming increasingly rare, to their modern showroom and excellent inventory, the experience was b much better than I was expecting.

James D Cozzolino

12 de feb. de 2015

Purchased a used 2012 F-150 4x4. The staff is always very friendly and helpful. It was a joy to work with Joe Mullins and Patrice, they were very open and forthcoming at all times. The finance was made very easy and we appreciate the help in finding the best rates. We will definitely come back when we are ready to trade in my Expedition!

Alan F Carpenter

11 de feb. de 2015

Antoine, Mick and Daryl were fantastic to work with. We looked around Tennessee and Alabama for a dealer to work with. Most we ran into were not really interested in getting us the vehicle we wanted but selling us something that was already on their lot. Not you guys. You went the extra mile, in my opinion, to get us what we wanted and helped us navigate the x-plan pricing vs no x-plan etc. We couldn't be happier.Thanks again for a wonderful experience buying a truck. you put the customer first.

David Stephens

11 de feb. de 2015

Ford F250 Diesel Pickup. Repaired TBC code by changing brake controller and changed oil. Everything was handled very well.

Kristine Combs

11 de feb. de 2015

I had an outstanding experience to the quick change lane and appreciate the superior customer service!

Kelly P Donna

11 de feb. de 2015

Staff very helpful and polite. Accepted my vehicle ahead of the scheduled time and conducted the service quickly.

MDog

11 de feb. de 2015

I had a great experience when I took my 2014 Ford Escape in for an oil change and tire rotation. The staff was super friendly, and got everything finished quickly. It was a very smooth and quick process! I will definitely continue to use them for service on my vehicle! :)

Russ J Patty

11 de feb. de 2015

Quick & good service..friendly service tech..have 2012 ford escape got the service plan when we got car

Pluitt Dean

11 de feb. de 2015

Eric must be one of the best employees you have in your quick lane. He will go above and beyond any expectations you have. Mrs Anderson, I believe his great attitude is what keeps the atmosphere at quick lane positive and pleasant. We need more people in the world with Eric's attitude. Great guy!!!ThanksPluitt Dean

Donna J Luke

11 de feb. de 2015

I came in for my scheduled oil change, tire rotation. The previous oil change, brake service and tire rotation they showed me that my power steering high pressure line was leaking. They didn't have the part then so I didn't have that part replaced. I asked the service manager if they had the part in stock. He checked and confirmed in less that 2 minutes that they had the part, power steering flush kit needed to fix this leak. The service tech, did the oil change, tire rotation and replace the power steering line in about an hour and a half. Much faster that expected, and all done expertly. A job well done and done for less than originally quoted, and they even reminded me that I had a free oil change that I forgot about and took that cost off the bill.

John M Carden

11 de feb. de 2015

Service management personnel very helpful. Lisa Tibbs stayed in contact to inform me of any work and when my Expedition EL (08) was ready. Service had to keep it an extra day to fix a faulty seat warmer/cooler. She offered a loaner car but I did't need it. Customer focus and very friendly.

Brian P Malone

11 de feb. de 2015

Had oil and fuel fliters changed. Service is excellent as always. Pat Carroll and his staff alway cater to every need.

Ronald Philips

11 de feb. de 2015

Great service in and out within 1 hour. Waiting area was nice and clean, as well as a separate play area for the lkids.

Brooke Moody

11 de feb. de 2015

We purchased an F-150 a couple years ago. It was a painless process with courtesy, transparency, and an honest feeling.

Len Bullington

11 de feb. de 2015

Biff Anderson did an excellent job, and was very accommodating to my late schedule. This is the second car i have purchased from Biff and will send friends to him for their needs. I had gone to the Buick place first to look at an endevor, but felt that they didn't really want my business. while the lease price was a little more than i was planning to pay, i am still happy with the service and attentiveness of the staff at your dealership.

Robert E Stair Iv

11 de feb. de 2015

They take the time to listen to you and to help you in what you need. Woody Anderson gets a A plus.

Shirley Meyers

11 de feb. de 2015

Excellent service and as always polite and knowledgeable service personnel.

Bruce Stegner

11 de feb. de 2015

Service was excellent and professional. Eric makes everyone feel important.service and staff was excellent and professional.

John C Geiger

11 de feb. de 2015

Your service on my 2011 Ford Escape was very good. I have no complaints.

Bruce Crane

10 de feb. de 2015

Getting my truck serviced here was a fun experience instead of a chore. While this one was on Ford, as it was part of the deal when I bought the vehicle, the service manager showed me what a regular service visit would cost, and I was pleasantly surprised. I look forward to doing business for years to come with Woody Anderson. Thanks!

Harry J Riley Jr

10 de feb. de 2015

Completely satisfied with your the service I received.

Richard J Travers Jr

10 de feb. de 2015

I dropped my car off Saturday mid-morning for 80,000 mile service. I didn't get back in time to pick it up Saturday afternoon, and the service department wasn't open on Sunday. Other than that, I am very satisfied, as usual. I can think of one service I would like to see included. When cars are brought in for service, can the mechanics spray some sort of lubricant on the door hinges? Thanks.

Arthur P Cogswell

10 de feb. de 2015

very plesant experience. Greg Minix and the Business Manager were excellent to deal with, both very professional, friendly and knowlegeable.

Anthony Weber

10 de feb. de 2015

The folks were very helpful. We spent a lot of time there, which we would like to have avoided. However, we were looking for a particular car from two possible choices, a Taurus (SHO), and a Fusion (ecoboost). Researching availability took time, as well as the test drives (two cars). That said, they found the car we wanted in the color we wanted (a Fusion 2.0 ecoBoost Titanium, in Bronze Fire) in a day.

Shelton J West

10 de feb. de 2015

As always the Service Department is ultimate professionals and handle all of my concerns and questions with the utmost care.

James R Charlton

10 de feb. de 2015

Service was outstanding, as usual! They got my vehicle in, diagnosed the issue properly and successfully fixed the vehicle in great time.

David V Wright

10 de feb. de 2015

My 2008 F150 is still like new because of the great service that has been done since day 1. The people that Woody Anderson Ford have in service are the best in the business.

Evelyn West

9 de feb. de 2015

The staff was very nice when we walked in. They got my 2014 mustang Gt in and out in good timining. Thanks for the great service. I had tires rotated and oil changed.

Kristen Sims

9 de feb. de 2015

The Jake and Doug are very helpful. Good job guys.

Cathy Jones

9 de feb. de 2015

2010 Ford EdgeNice waiting roomVery pleasant customer service

Dennis A Gurley

9 de feb. de 2015

Nicest group of people of any dealership I have ever been to on my 38 years of driving

Gary

9 de feb. de 2015

After looking for several months, we recently purchased a previously owned 2004 F150 for our son. The staff at Woody Anderson Ford were attentive, knowledgable, and professional. From our first contact with the internet rep (Josh), to our Salesman Will, to Kristin in Finance, we were treated with respect. Even though we were purchasing a 10 year old truck, we were made to feel just as valuable as if we were purchasing a fleet of new ones! Will had our truck ready for delivery earlier than promised, and we couldn't be happier with the vehicle! The team at Woody Anderson certainly made it worth our while to drive from Tennessee to do business. Many Thanks!

Roy W Whitworth

9 de feb. de 2015

We brought our F550 in for an oil change and a diagnostic because the right tail lights sometimes work, sometimes go out. The mechanic came back to say that with the headache bar lights they are drawing too much power, so he suggested swap the lights for LED to not use as much power. We did not have the money to replace the lights at this time. Then when we went to pick it up and the guy at the desk told us it could be a short. So this leaves us concerned that we weren't fully diagnosed and may not really know the fix. Your guys should be on the same page.

Vicky Cerniglia

9 de feb. de 2015

I love the Woody Anderson Quick Lane on Hughes! The staff is always so friendly and polite. They tell me what I need and take care of everything. Quality service and fast!

William Hathcock

9 de feb. de 2015

Just stopped for an oil change/tire rotation and the service as usual was outstanding. Friendly staff, hot coffee, warm room on a cold day! What else could I ask for, and it's like that each time I come in. Thanks!

Colleen Dickens

9 de feb. de 2015

When I had my oil changed and tires rotated a couple of months ago, the mechanic told me the was a problem with my left front hub. So, I made plans to bring it back and let them work on it. I had to be a work at 7:30 am, so they had the curtesy driver, Walter, pick me up early, so I could get to work on time. Walter not only got me there befor emy meeting, but showed me a new route that would get me there faster. I love it! When I picked up my Explorer, they not only had it finished before the scheduled 3 hours, but when I drove it away, I then realized it was quiet, there was no longer the grinding noise. It's a much smoother drive. Thank you so much!!!Colleen Dickens

Deborah Schrenk

9 de feb. de 2015

The excellent service concerned the repairs on my vehicle due to a minor auto accident. The Body Shop personnel were very helpful and informative.

Harriet Bredehoft

7 de feb. de 2015

My late husband and I have purchased 3 Fords and the dealers in Virginia were always good to their customers. However, Woody Anderson Ford is simply the best Ford dealership in the nation. I'm sure no one anywhere can top them for service!The Service Manager who rode in the car with me to figure out what was making it run "noisy" was helpful and most reassuring. I always get nervous when I have to drive anywhere with a stranger, but he was excellent in giving me driving directions---and giving me the confidence I needed. He was also correct in his initial diagnosis of what was wrong with my car.And Ms. Tibbs was simply wonderful! She kept me posted on progress with the work on the car and helped me get a rental when she saw that additional time would be necessary to complete the repairs. Her raeassuring manner was just the thing I needed! She let me know she was there for anything I might want.The young man, a college student, who drove me home was as nice as could be. He was an excellent driver who can certainly be trusted with any model car!The two women I talked to while at the CheckOut Desk were also kind and helpful, going out of their way to answer my questions.

Brittany

6 de feb. de 2015

The staff was amazing as always. Super friendly and helpful.

Gunter Moll

6 de feb. de 2015

as always, the staff is very friendly, helpful and professional.

Felix Battle

6 de feb. de 2015

THE STAFF WAS POLITE AND COURTESY AND MADE ME FEEL COMFORTABLE WHILE THE JOB WAS BEING TAKEN CARE OF.THE JOB WAS COMPLETED IN TIMELY MATTER.

Christopher Hulser

6 de feb. de 2015

Called to see if service had time to do a full oil change on my truck and was told to come on down and they would get me taken care of! Service took less time than told which was awesome!

Mark F Fisher

6 de feb. de 2015

The service at Woody Anderson Truck Shop was outstanding. The staff was knowledgeable and was very prompt. They understood the problem very quickly and got it resolved that day. They really helped me out. Thanks Woody Anderson Truck Shop

Tom Leach

6 de feb. de 2015

Got oil change, new tires and alignment. I could have received a free ride home, but I chose to stay in the nicely appointed waiting room. Free WIFI coffee and cookies, too.

Roger C Knowles

6 de feb. de 2015

The reception and maintenance staff at the Quick Lane operation do an exceptional job in welcoming and performing vehicle routine service. The service was timely and done professionally.

Cheryl Johnson

6 de feb. de 2015

Everything went great. The service department and Pat are always professional and helpful.

Jack Tuten

5 de feb. de 2015

I stopped in the truck shop to schedule an appointment for Feb 13, 2015, as this date was the earliest date, I was available to be without my truck. I needed to have Emission Recall 14E03 applied and the letter stated the application would take several hours to perform. The truck shop responded immediately at reprogrammed my truck and I was on my way within less than 30 minutes.Thanks!

Emily Stephens

5 de feb. de 2015

I always go to Woody Anderson to get my car serviced. They always go above and beyond to make sure I know what is going on with my car and if I need to have anything done. I have recommended the quick lane to multiple people they are not only helpful, but definitely friendly and welcoming. Next time I buy a car it will likely be from woody Anderson.

John Busbey

5 de feb. de 2015

Very good service at a reasonable price. Personnel were friendly and professional. job completed in a timely manner.

Henry W Cyganiewicz

5 de feb. de 2015

Great service from Eric and his crew. Coffee and cookies are good as well.

Jessica Beverly

5 de feb. de 2015

I purchased a 2011 Hyundai Sonata. The service was excellent from my sales person to my finance officer. I will definetly be back

Natasha Wright

5 de feb. de 2015

I purchased a 2008 Ford Escape less than a year ago, but the transmission went out on me. I brought my truck in and the service manager took care of everything for me in a timely matter. I would definitely tell my friends and family to do business with Woody Anderson Ford!

Daniel M Tomerlin

5 de feb. de 2015

Great customer experience as always! Helpful staff and even washed my car!

LaDonna

5 de feb. de 2015

My service was great. I was greeted with a smile, and my car was taken care of in a timely manner. Outside of my normal sevice, I had one other issue with my Ford Sync. The technician fixed it, and politely explained the cause of the issue and what to do if it happens again. I was very pleased. Keep up the good work!

Edwin Ditto

4 de feb. de 2015

Good guys who do good work. Personable and honest.

James N Kean

4 de feb. de 2015

My truck did not make the particular noise that I have been hearing when I brought the trunk into Service. However the service personnel made every effort to duplicate the noise but the truck never has made the noise again. I really appreciate the effort and diligence the service personnel made on my behalf.

Chris C Moreau

4 de feb. de 2015

every aspect was very professional and organized. It was a pleasure doing business with Biff and the folks there. You have gained a customer, I will be back when it comes time for my next vehicle.

Robert Snow

4 de feb. de 2015

Very professional staff. They understand consumers have a choice. They mame sure you are satisfied.

Joseph Hicks

4 de feb. de 2015

late hours (5-7PM) on a week night are great to work in a works package!! Convenience keeps me coming back!

Jon Steffens

4 de feb. de 2015

Two recalls and I was out in less than two hours. Great

Matt Taylor

4 de feb. de 2015

It was fast and your employees were very professional.

Ronald B Sergent

4 de feb. de 2015

Eric and crew at QuickLane were outstanding as usual.

Barry K Pepper

4 de feb. de 2015

The crew at Quick Lane again demonstrated their professionalism and customer focused service. I will continue to use Quick Lane.

Shayla V Tarront

4 de feb. de 2015

I purchased a 2010 Ford Fusion in October. The salesman was extremely helpful. My first service appointment went very well. They staff was very helpful and thorough. One gentlemen informed me of what to expect on my next visit. I was satisfied with the service I received. In the past I used other places instead of dealerships to service my vehicles but due to the quality of customer service I received I will be coming back to Woody Anderson.

James E Haugen

4 de feb. de 2015

2012 FUSION. I like the car and appreciate the care I get from Woody Anderson Ford.

Marcie Stewart

4 de feb. de 2015

2015 ford escape, the service that biff Anderson gave me was great.

Shirley Patrick

3 de feb. de 2015

The service was wonderful. I walked in off the street without an appointment, and the car was serviced and totally checked out, tires rotated and washed within an hour. Great service!!!!!!!!!!!!!!!!!

Willis L Hoffpauir Jr

3 de feb. de 2015

I had called previously to schedule an appointment but was told to show up as it was first come first served. When greeted however I was asked if woody Anderson was expecting me, as if appointments were still used.

Jerry Robinson

3 de feb. de 2015

As usual the service was excellent. They washed and vacuumed the car and it looks almost new and it's an 04 model.

Diane Ash

3 de feb. de 2015

Quick service, friendly staff, lots of good advice.

Donald R Shamlin

3 de feb. de 2015

My experience with the Hughes Road facility has been very good and I am likely to continue to use that facility but never plan to visit the Jordan Lane facility for maintenance.

Rusty Bates

3 de feb. de 2015

Milton Cummings was very helpful. The truck meets our needs.

Allen K Edgar

2 de feb. de 2015

Top notch sales and service from beginning to end!

John F Daniels

2 de feb. de 2015

You are always quick and professional. Less than one hour for oil change and tire rotation.

Juan J Ayala

2 de feb. de 2015

My experience was a good one. Richard Bean is a great salesmen. The Woody Anderson Team (Mick Wilson and Don Wessels) were fantastic. I was extremely pleased!

Rachel Allyson Barnes

2 de feb. de 2015

No Problems with my service work. Facilities were comfortable and clean. Time was no a problem.

Samuel H Arnold

2 de feb. de 2015

I am very happy with this dealership and my whole visit. The saleswoman was very good to work with she did a wonderful job. I also would like to say the loan officer went far out off his way to accommodate me and my payment needs. All in all 10 out of 10 experience.

Gregory Minix

2 de feb. de 2015

all great,,fast cannot ask for any better service, explained all that the vehicle needed and the cost, all was acurate.

Terry L Duboise

1 de feb. de 2015

2014 Fiesta. Service good but they had to order a new clutch. The car only has 11,000 miles. It has had this problem since I drove it off the lot. I thought, well, it's just a Fiesta.Butit got worse. I took it to the service department when it had about 6,000 miles. They couldn'tfind a problem. It didn't malfunction at that time or they didn't drive it like I drive itaround town. On January 29, I drove the car while the service tech rode on the passenger sidewith his computer. The "ruggedness" and skip did show up. I just hope the clutch fixes the problem. The service to my car was excellent. It couldn't have been better. Thanks!TERRY

Richard D Burton

1 de feb. de 2015

Service as usual was excellent. I took my vehicle in for a tire rotation and oil change. From the time I arrived until the vehicle was taken into the shop was approximately 10 minutes. My vehicle was back in my hands in about 40 minutes which I consider to be very good. Your counter personnel were friendly and efficient.

Andrea Smith

31 de ene. de 2015

Purchased Ford Escape 2015. Experience was great. Staff was friendly, professional, and helpful.

Brandon Nallie

30 de ene. de 2015

Definitely one of the best Quicklane's we have been to.

Rosalyn Massie

30 de ene. de 2015

The customer service was quick and efficient. Very customer friendly.

Doug Heath

30 de ene. de 2015

Service was done in the time frame stated by service attendant.

jcpate3

23 de ene. de 2015

We came into the dealership looking for a particular Certified Used Car; however, upon arrival we found out the car had already been sold. Upon entering the dealership we were greeted by Alan Hulsey. I just want to say that Alan took the time to help us try and find something else that met the requirements that we were looking for. Alan took the time to let us test drive an edge that was the same model that we were looking for so that we could learn about the features and try them out for ourselves. The dealership didn't have exactly what we were looking for in a CPO used car; however, Alan was very patient and helpful working with us and letting us find out for ourselves whether or not we needed all the features we were hoping for. I would recommend anyone that goes to Woody Anderson Ford to request Alan for help if they want excellent service. We spent several hours with Alan asking questions and working out scenarios to fit our situation. Alan is down to earth, honest, and not pushy like most salesmen that I have encountered. If you are in the market for a car and need some help, go to Woody Anderson Ford and ask for Alan Hulsey. He'll do all he can to help you out. Great guy!

austinw71

22 de sep. de 2014

I made an appointment online to test drive a new 2014 Ford F150 and they contacted me the same day to confirm the vehicle and time I had selected. When I arrived the sales representative, Daniel Lopez, was at the door ready to get started. He was able to get me in the truck I wanted at a price that was in my budget. I was able to purchase my vehicle with ease and it didn't take much time. I highly recommend Daniel to any one looking to purchase a vehicle at Woody Anderson.

AWall80

15 de jul. de 2014

Scott's crew always get the job done right, the FIRST time! He's always polite and professional. Woody Anderson Ford Quicklane has top notch customer service at fair prices, and great snacks while you wait! I've used their Concierge service and it works great as well. I highly recommend Scott Cox for any vehicle service need!

IraBargon

28 de jun. de 2014

My wife & I were very pleased with our new car purchase experience. From the moment we arrived at the dealership through the purchase, we were well received and impressed with the friendly, courteous and professionalism exhibited by the staff. Even the greeting and discussion with the dealership principal owner only emphasized their commitment to hospitality and excellent service.

newogiarc

25 de jun. de 2014

My experience was pretty terrible - Let me start by saying I don't know who is to blame, but my opinion is the parts department is incompetent.Early on Monday morning I brought my truck for an evaluation of a check engine light. Later that day I received a call from Bill, who was extra nice, explaining my problem and said I needed a new catalytic converter. So I authorized them to do the work and he said I'd have my truck back in around 3 days - they had to order the part and no big deal.Three days later I called (didn't speak with Bill) and they said the truck would be ready by noon the next day. So Friday around lunch time I called to see if the truck was ready to be picked up and Bill said the part had not arrived. Well...I was a little steamed because I have been without a vehicle all week and now will be without on on the weekend, but he apologized and said the part would be in on Monday. Monday around 4pm I called to see if they had finished with the truck and still....no part...However they have the tracking number and it is on either the delivery truck that arrives at night or 10:30 am Tuesday and as soon as the part arrives they'll bolt it on and give me a call.Tuesday around 4pm I called to see if the work was finished...and still no part. So I explained that I did not have confidence in them to do the work and went to the dealership and picked up my truck...with no work completed after sitting at the dealership over a week.I don't know whose fault it was they don't seem like the left hand knows what the right hand is doing.They will not receive any money from me, for anything, ever.

bajbl

23 de jun. de 2014

Adrian Koby did a very good job in helping me select the mustang that meets my needs. The closing process was faster than what I had experienced at other dealers. The follow up team went over some of the features of the mustang I bought and even set up the cell phones for me.

KellyAlcorn

23 de jun. de 2014

First time Ford owner. New car purchase. I was treated wonderfully. Daniel Smith helped me make good decisions and explained everything very clearly. Was introduced to Service Department and shown around dealership. Well done.

garthur

6 de jun. de 2014

In my opinion, there was NOTHING worse than buying a new car until I went to Woody Anderson Ford and dealt with Anthony and the entire team. They are the BEST. I was very impressed by the knowledge Anthony possessed related to my specific vehicle, the delivery team coordinator Lauren also did a great job, and Doug made it all easy. Overall, it was a very good experience and the whole team made it a pleasant experience; each person knew their job and did everything required to make it a success. Congratulations to the overall Woody Anderson team. My first experience with a Ford and with Woody Anderson was made a good experience by all the effort and the pleasant attitude presented by the entire team. Thank you all.

stevejordan

29 de may. de 2014

I travelled from Birmingham to Huntsville on 5/23/14 to look at a used 2013 Ford Expedition. I talked to Adrian Koby prior to departure and he validated that the vehicle I was interested in was indeed on the lot and still available. Upon arrival at the dealership, Adrian was engaged with another customer, but he met me and asked another salesman to accompany me on the test drive while he finished up with the other customer.Upon returning, Adrian was ready to work with me. He easily and quickly negotiated an agreeable sale price, procured an owner's manual for the vehicle as I requested, and seamlessly transitioned me to the finance manager. During that time, Adrian handled the final detailing of the vehicle before I departed. A couple of days after the sale, Adrian quickly handled a couple of questions by telephone that I had for him.Adrian is a hard-working, friendly, and low-pressure salesman who represents both himself and his dealership with the utmost professionalism. Although I don't purchase vehicles very frequently, I would not hesitate to work with Adrian again.

KayDana

27 de may. de 2014

In this day and age customer service is lacking but not with our salesman George Kostakis, he went above and beyond to get me the vehicle i wanted and then delivered it to me personally. I told him what i wanted and what i could spend and he got me the best deal at the best price. He is always available to answer any questions, i hate reading manuals.

jleech

15 de may. de 2014

Adrian did a great job! Love my car!!! Very professional, friendly! Would do business with them again! Highly recommend that you call Adrian and buy a car from him!

debbei

7 de may. de 2014

Friendly, courteous, professional, the best way to describe Adrian Koby and the folks at Woody Anderson Ford. My attempt to purchase a used vehicle at our local dealer was unsuccessful due to the used vehicle costing more than a new one at WA. This my second new purchase from WA in the last 5 months and had to drive 75 miles when the local dealer was only 15 miles away. That said, I will go back to WA again and I will request Adrian Koby as my sales rep. Adrian will go out of his way to get you the vehicle you want at a price you want if possible. Very professional!!!!!!! Doug Drake is also very good and professional at taking care of paper work.

NKMU

1 de may. de 2014

I recently bought a used vehicle from Woody Anderson Ford, and I was impressed by both the facility and the staff. I had the usual, uncomfortable, high-pressure experiences at other local dealers, but Adrian is not a typical car salesman. He's clearly a "car guy" and really knew what he was talking about when I asked him questions. From my other car buying experiences, I get the sense that most people are selling cars just to pay the bills. They don't dive headfirst into their job and learn everything and anything they can about their profession. Working with someone who has done this makes a typically unpleasant experience enjoyable. I strongly recommend seeking out Adrian if you visit Woody Anderson Ford.

CasheloveCashelove

29 de abr. de 2014

Mr. Stevenson was very friendly and generous with his services. He showed that his services was all about what was best for me. His experience shied excellence. Pleasant, helpful, kind, patient, experienced!

trishetheridge

16 de abr. de 2014

Two thumbs up for our recent truck purchasing experience with Adrian Koby with Woody Anderson Ford. He went above and beyond our expectations when we were looking for a used F150. Would definitely recommend him (and have) to others. Great job!!!

waltmitch

14 de abr. de 2014

Adrian and Aaron were both very good to work with and knowledgable and prompt all of which led to a pleasent car buying business experience. Also we enjoyed our visit with Ms. Anderson.

armtti29

11 de abr. de 2014

I was dropping off a Ford Ranger for Service, and decided to browse the lot with my Wife. Just to kill time mainly, but she had been wanting a new vehicle. So we looked at the lot. It was a very relaxing stroll through the lot. Normally, or in my past experiences of car shopping, I am usually tackled by many sales reps before I have even had a chance to walk the lot and see all of the makes and models. This time was different. We walked and looked at many vehicles with out being hassled by the sales staff. When we were finally ready for some assistance, we met Adrian Koby. He answered our questions with out being pushy, or trying to sell us something that we did not want. He was very knowledgeable on different makes and models of vehicles and was pleasant to work with. I would recommend him to anyone in the market of buying a car, even if you are just looking. It was very nice. He worked to get us a great deal on our Trade In, which was the Truck in Service. When the deal was done, he passed us to the Finance Manager, Chris Waggett. Chris was very good at getting us the deal that we wanted, with out trying to sell us a bunch of stuff that we didn't want. While Chris was working or drawing up all of the paperwork, Adrian kept us company and made us feel welcome and relaxed. The over all experience was very different from what I was use to seeing. I had a very enjoyable time buying this car and I plan to be a repeat shopper at Woody Anderson Ford, and I hope to have Adrian as a sales rep the next time I have to purchase a vehicle.

Demaurius3

10 de abr. de 2014

Mr. Koby was very professional and extremely helpful. He got me the car I came there for and I appreciate all of his help. Thanks.

michaelstevens

6 de abr. de 2014

Anthony was extremely helpful and very nice. I believe he gave us the best price he could and really took his time to help us get into the vehicle that we wanted. We are very happy and we will be sending more customers his way. Thanks again. The Stevens Family.

pswaim

24 de mar. de 2014

Adrian met us with a handshake and a big smile on his face. His attention to us was impeccable. Although our financial situation was much less than mediocre, he did not stop until he found a way to make our purchase happen. He worked closely with Aaron Looney to find a suitable finance company and both of these men came in on their day off to help close the deal. I rate Adrian Koby with an A+ for being the perfect salesman to deal with our situation. He treated us no less than fair and both he and Aaron were able to give us advice and tips on how to improve our financial situation. Will definitely buy from Adrian Koby again.

al98dawson

24 de mar. de 2014

Fantastic experience! Adrian was very easy to work with and very knowledgeable about his inventory. He made the car purchasing process very easy. I drove all the way from Nashville and purchased the exact vehicle I was looking to buy at a great price. If you are looking for great customer service with minimum pressure, go see Adrian!

coatesda

24 de mar. de 2014

Experience was excellent, Considerate employees answered all on my questions and concerns. Provided feedback on any future issues that I might have. I am looking forward to working with them as they service my new automobile.

jcwalsh

20 de mar. de 2014

Adrian was prompt curteous and upfront. He goes out of his way to help you. I had a great experience at Woody Anderson. I actually met Mrs. Anderson. I can tell she is talented and she inspires her employees. Don't stop what you are doing. Thank you Adrian, thank you Mrs Anderson and the guy in charge of finance (forgot name).

pes116

18 de mar. de 2014

With out going into details, Woody Anderson Ford went far above and beyond to resolve an issue with my car. I highly recommend this dealership.

mind2work

8 de mar. de 2014

We were in the market for a second vehicle (used). My wife and I met Will in the process of searching for a truck. We had a limit that we could spend and also badly needed brakes on our first vehicle, a van. My wife's goal was to get the brakes done as part of a vehicle purchase, kind of a kill two birds with one stone thing. Will first showed us a mid-size truck that really wasn't that bad. He let us drive the vehicle for a couple days to get a feel for it. In the end the deal fell through, but we sensed he really wanted to find something for us. Most important of all, Will did NOT try to pressure us into buying and considering vehicles that did not fit our situation. We've been there and done that and it's out the door we go. So, we felt comfortable with him that he wasn't just trying to make a sell, but him a sell and us a good buy, what would work for both of us. He told us up front he wanted our business and I understand that as that is how you put food on the table. We also told him what we were looking for and what we could spend. Both parties went in with an understanding. We found another vehicle (Toyota Highlander) at a second Woody Anderson in a neighboring city called Madison. It took a week or so to finalize the deal but we did buy the Toyota and got the brakes done on our van. Will even put a little gas in the Toyota as a little something extra. During the week we were able to drive the Toyota and a loaner truck (2013 Ford F-150 FX-2) because the van was tied up in the shop for the brake job. So, in the end everyone got what they wanted and what worked for them. I would recommend either of the Woody Anderson Ford dealers (Huntsville or Madison) and I would recommend asking for Will Howard (Huntsville location), he can swing deals at either location. He'll treat you with respect. Tell him Kevin and Shemalya sent you, the couple with the nine kids.

Dwillingham

5 de mar. de 2014

We were looking for a new Ford Explorer, so we went looking one Sunday afternoon and ended up at Woody Anderson Ford in Huntsville. While we were there, Adrian drove up on his motorcycle and walked over. We talked for a few moments and then told us to come back on Monday and he would help us find the right one for us. I called him on Monday and we talked on and off all week and then on Friday, I went to see him and look at some Explorers. I didn't really find what I wanted and then Adrian found another one that the sales manager was driving. It was exactly what we wanted, plus several extra nice features. I asked Adrian to give me his best deal on that Explorer, not being sure we would agree on price. He figured everything up, gave me a price, and I was pleasantly surprised that is was lower than I expected. I told him we would take it. Test drove the vehicle and it was very nice. Jason Chicosky handled the paperwork and in no time, we were driving home in our new 2014 Ford Explorer Limited. We were very pleased with the whole experience and look forward to our next purchase there.David & Christy Willingham

lidia

3 de mar. de 2014

We three co-workers visited your dealership looking for vehicle for one hearing impaired co-worker. Sales Rep was great in pleasing her and communicating with her thru us. She left same day on 2/27/14 with keys and a vehicle and a very happy customer. We as her co-workers know how difficult she is and the sales rep did not let that bother him in the least and was determined to get her into a vehicle, and he did. We are all pleased with the services given us and we will recommend anyone who will be looking for a vehicle in the future.

Czshadow29

1 de mar. de 2014

Adrian did a great job. A total pro. Went the extra mile to make sure we were taken care of. My daughter was impressed with how he congratulated her on her ACT score and Auburn.

sputniksavoy

25 de feb. de 2014

I was in the market for a new truck. I had visited several other dealerships, but apparently saved the best for last. I was greeted promptly at the showroom lobby by Adrian Koby. He was friendly, cordial, and professional. He greeted me with a smile and a firm handshake and welcomed me to Woody Anderson Ford. He asked me a few simple questions and then secured a golf cart for us to cruise the lot and inspect the avaliable new car inventory. Woody Anderson is a large dealership with a huge inventory. I was immediately impressed with Adrian's knowledge of that on hand inventory. Adrian listened to the features I demanded in my new truck. He didnt try to steer me towards any particular vehicle. Instead, he let me chose and select the right truck for me. He worked tirelessly to make sure all of my questions about the purchase were answered. Adrian went above and beyond the call of duty. He even answered my questions after hours proving to me his dedication to his dealership, to Ford, and most importantly to his customers. Adrian even followed up with me to make sure I was happy with my purchase after the sale. I will definitely purchase my next car from Woody Anderson Ford. I would also recommend Woody Anderson to anyone looking to buy a new vehicle.Sincerely, Justin Savoy

chevy1981

24 de feb. de 2014

We got a fair price for our trade. Adrian was easy to work with. Adrian did an outstanding job and treated us well. He was very polite, respectful, and knowledgeable. I have talked with him several times on the phone before and since the deal has been made and he is a genuinely nice man. I have dealt with some car salesmen that have been too pushy, tried to be overly persuasive, or generally just offended me. Adrian was none of the above and I did not feel like he was "out to get me". I made it clear I had my own financing and that's what I was going to use so that eliminated a portion of the negotiation "game". I was satisfied with the deal. I think we got a decent price. Adrian did not try to cram an "extended warranty" down our throats, and we didn't have to hear anything about "paint protection" (glorified wax) and "fabric stain protection" (scotchgard), so that was refreshing. I will admit I am not an easy person to deal with. Overall, the experience I had at Woody Anderson was good; one of the best buying experiences I've had. Adrian came in on his day off to sign the paperwork for our new vehicle, so I admire him for dedication. He and I share an interest in Subaru performance, so we got to chat about that for a little bit. I have been a lifetime Chevrolet man; I never thought a Ford would be in my driveway. However, since Ford was the only domestic automaker that my tax dollars didn't bail out of a financial disaster, I have a little more respect for them.I would recommend buying a vehicle from Adrian Koby. He is very committed to customer service and is obviously concerned about earning and receiving positive feedback.

TheCraigs

19 de feb. de 2014

I had a great experience at Woody Anderson. Adrian Koby was very helpful throughout the entire process. Adrian was very consistent and helpful in answering questions and working diligently to find the vehicle I was looking for.

jdbaugher

18 de feb. de 2014

I had a great experience and Adrian was very knowledgeable of the Land Rover that I purchased. He made my buying experience very pleasurable. thank you again Adrian.

Lipham16

10 de feb. de 2014

My husband and I were very pleased from the second we walked in we felt very welcome. We knew exactly what we wanted and we brought this to Adrian's attention and he didnt try to sway us away. He was a great listener and got straight to the point telling us that they were going to make it happen. He was an honest salesman. Adrian and Aaron made our dream come true with a bigger vehicle for our growing family. We will defenitly be going there to buy all future vehicles and recommend them to our family and friends.

hoard0095

6 de feb. de 2014

We had a very pleasant experience with all employees that we dealt with. We found the vehicle we wanted online and communicated with Jasmine Battle, then with Biff Anderson to look at the vehicle, brief contact with Frank Dozhier and then Aaron Looney to pay for vehicle. All steps were efficient and timely. We will recommend Woody Anderson and will visit again for another vehicle purchase. We enjoyed the coffee and cookies while we were there.

gwstaley

26 de ene. de 2014

From the time I parked my car in front of the dealership until I drove off the lot with a great new Ford truck, I was treated like a valued customer and with courteous professionalism. I described the vehicle that I was interested in purchasing with the sales team and they were able to find one on the lot that was almost exactly like I described. I was assisted early on by Jeff Parker and then Adrian Koby when Jeff got busy with other customers. The hand-off was professional and was welcome in order to avoid wasting time. I was shown the truck and the features were described and questions answered. I test drove the vehicle and had more questions answered. I sat down with the lead salesman and discussed additional add-ons, important information about my options, discounts, rebates, and completed some forms. My salesman was very knowledgeable about the vehicle and all phases of the sales process. I was introduced to the finance manager where we completed the purchase. All forms were explained fully and options discussed. Finally, we were introduced to a young lady who again went over all the features of the truck and paired my phone to the Ford Sync system. At no time during our visit was I treated less than a welcome guest.The price of the new vehicle and the trade-in value offered for my trade were very good. I had done my homework prior to the visit and knew what I needed to trade. Overall, the whole process was pleasant, professional and easy. I absolutely recommend this dealership and the people who I worked with. In particular, Adrian Koby, my primary sales representative was extremely professional, patient, helpful and efficient. I would recommend Adrian Koby or Jeff Parker to anyone who would like to by a Ford in North Alabama area.

Dwilbourn

22 de ene. de 2014

Adrian went the extra mile to win my business, and I definitely appreciated his personal attention. He worked with me until I was completely satisfied with the sale.

shorty01

22 de ene. de 2014

Adrian Koby was a great sales salesman. He answered all of my questions in a timely manner. Also, he was very helpful in negotiating a price that I could afford.

Worshams

13 de ene. de 2014

BIG "thumbs up" to Woody Anderson Ford for exceptional care that they showed us while purchasing our latest vehicle. Our sales person, Sally Wise went over and above her job duties to make sure we were nothing less than satisfied with our purchase and buying experience. We will definitely recommend Woody Anderson to our friends & family.

gtlayla

12 de ene. de 2014

I posted a few days ago and gave rave reviews to both Adrian Koby and Woody Anderson Ford, however, I neglected to select any stars. 5 stars all the way!

Nakom

7 de ene. de 2014

I have purchased several cars from Woody Anderson Ford and every time the experience is painless and they are extremely helpful. George Kostakis is vary helpful and patient when answering questions and the test drive. I have also had only excellent work done at the service center and well as the fastlane sevice. Bill Swinton is the person I ask for when I bring my vehicle

maryguay

6 de ene. de 2014

Both Adrian and Jason went out of their way to serve me and put me in the car I wanted. Adrian was cheerful, helpful, and drove me all the way to Madison so I could test drive the truck I wanted.Jason was great getting me through the financing process and getting me a better deal than I anticipated with a good monthly payment.I really enjoyed my entire experience and will certainly seek them both out the next time I want to buy a car from Woody Anderson.

DWMSU

3 de ene. de 2014

Great experience. Thank you. The whole team made sure the sale was easy from start to finish. Carlos made the paperwork easy and Joe was sure to make sure the vehicle was ready on time.

jessebales

3 de ene. de 2014

Sally Wise was very helpful and she tried her best to get me the best vehicle for my needs. I was more than happy with my experience and I would recommend Woody Anderson Ford and Sally to anyone looking for a new vehicle.

servicesteel

19 de dic. de 2013

David was very knowledgeable about the Explorer. He showed us a lot of models on several occasions and was very patient. He had their financing department run several different reports to help determine what would be the best way for us to buy the Explorer. We had a good experience and will purchase from him every time we buy a Ford.

tammiesuejensen

12 de dic. de 2013

Victor is AWESOME! Caring, empathetic, genuine. He listened to my concerns, addressed them with sincerity and was very professional. He made recommendations that were in MY best interest, based on the results of the inspection and at no time was pushy or overbearing. I'd recommend this dealer to my friends and family. Overall, very pleased.

Ed_major

11 de dic. de 2013

Sally provided us with fantastic customer service. Her friendly and informative sales knowledge convinced us that we should buy from her. She was not pushy for clingy providing us plenty of information via email and phone calls. We appreciate her letting us have time to check out vehicles for our son and then her time she provided to our son to inform him of the features of the vehicle. Sally as very professional and attentive making sure she met the wants and needs of ours sons choice of vehicle.

Lovey12

8 de dic. de 2013

It was a pleasure doing business with Adrian Koby and the rest of the Woody Anderson Ford team. At first, I was a little apprehensive about purchasing a vehicle through Woody Anderson. It had nothing to do with their service or product, rather it had to do with the fact that I had to fly into Nashville, TN and rent a car just to look at the vehicle. After numerous phone calls with Adrian confirming the condition and history of the vehicle and the dealership's promise to refund airfare and rental car fees I figured it was worth a shot. After all, it had the exact colors, mileage, and packages I was looking for in a car. When I arrived at the dealership, the car was in pristine condition, the test drive went as planned, and so we rolled into the purchasing process. Adrian and the rest of the team are straight-forward and are willing to do what they can to ensure the customer has a pleasant car buying experience.

LawrenceTD

5 de dic. de 2013

I've been purchasing my vehicles from Woody Anderson Ford for the last 20 years and my purchasing experience has been first class every time. This is the first vehicle I have purchased through Sally and she lived 100% up to the Woody Anderson name. She is courteous, friendly and professional and kept in touch with me throughout the deal. Sally gets 5 Stars all the way for Customer Service, Quality of Work, Friendliness, Overall Experience and I got a great Price!

Nanetteg

28 de nov. de 2013

Adrien was an excellent sales person. We ordered our truck special and he took the time to make sure we got exactly what we wanted. He called us numerous times to keep us updated on when it was coming in. He will go very far in life because he truly cares about his customers and his job!!! He was great !!!!

lelandkwo

22 de nov. de 2013

Sally Wise is my sales person and she was most helpful in selecting another car for me. She walked me through everything involved so I had no doubts about this purchase. She even showed me features on the car I did not know explaining how they worked. I am so pleased with my purchase I will tell everyone go see Sally and go to WAF first when shopping for a car.

mgross715

14 de nov. de 2013

Adrian was very helpfull in getting my trades dealt with since one had a blown motor and he was very helpfull in finding the right truck for me and my family i would recomend him to all my friends

road2005

14 de nov. de 2013

My wife and I went to Woody Anderson Ford on a Sunday, and I was looking at the selection of F150's that were on the lot. As we were walking around I spotted an F150 Lariat, white, that was a Demo vehicle. As we were finished looking at the trucks we were leaving the lot when a motorcycle drove in. Adrian Koby, a sales rep, was riding the bike. He stopped, introduced himself, gave us a card, and asked if I had any questions. He said that if I wanted to take a look at the truck, to come in on Monday. I went in on Monday evening and Adrian went over the vehicle. As it was a demo, it had a few miles on it. Adrian suggested that I take the truck for a few days and if I don't absolutely love it, to bring it back. On Thursday I had returned the truck. It was a nice truck, but I was still quite apprehensive due to the mileage. Adrian suggested that I take a look at a couple of the other Lariat's on the lot. As I didn't want a 4-wheel drive the selection was significantly lowered. As he was taking me around the lot, he showed me a silver FX2 and a blue Lariat. I did a test drive and a side by side comparison of the FX2 and the Lariat. The FX2 won. Adrian again suggested that I drive the truck home for a few days and then make a decision. I did, was impressed and then I went in and bought the truck.Jason Chicosky, the finance manager, also was extremely helpful. He made sure that we were aware of all the required paperwork, answered all the questions that we had, and was very professional.This is my second purchase from Woody Anderson Ford and I can say that this purchase definitely exceeded my expectations. Not that the first purchase was a bad experience, but the professionalism and courtesy of Adrian and Jason far outperformed the previous purchase. I can say with 100% confidence that I would recommend Woody Anderson Ford. Great Job!!

vmdavis

6 de nov. de 2013

Adrian and dealership worked with me on price and corrected issues associated with the Certified Pre Owned vehicle. Feel confident that the dealership will meet my needs with respect to servicing the vehicle.

CarlaE

23 de oct. de 2013

Adrian was very helpful in understanding our needs and getting us in the car we needed. We will recommend him and Woody Anderson Ford to others due to Adrian's excellent customer service.

sarahhem

23 de oct. de 2013

We special ordered a Raptor and Jason kept us updated as to the status. He was great to work with.We also purchased the auto butler service and had an issue on the first vist, but the dealership worked with us to make everything right. No complaints with their service.

arp0011

15 de oct. de 2013

Had a good experience with the dealership in purchasing my 2008 WRX. Anthony went above and beyond in tracking down the info I needed to feel comfortable with the purchase. I like that after I made my first offer, they made me what I considered to be a fair, "take it or leave it" counter offer instead of us piddling around for hours haggling. Clutch went out not long after I bought the car. Technically they probably didn't have to per the terms of the warranty, but they replaced the clutch anyway. I would be glad to do business with them again.

djcal

14 de oct. de 2013

To: WOODY ANDERSON FORD, 2500 Jordan Lane, Huntsville, AL - October 14, 2013I purchased a vehicle on Oct. 12, 2013 from Woody Anderson Ford, Huntsville, AL - Salesman was Mr. Lamont Stevenson, who was verycourtesy, knowledgeable, honest, full of smiles, and overall just outstanding! I'm very appreciative of Mr. Stevenson and everyone thathelped me. He was also very patient with me and did not try to pressure me into buying the vehicle. I was very interested in purchasing the car, I called and inquired about financing and within a matter of minutes Mr. Lamont Stevenson returned my call with the approval to finance. Upon my arrival at the dealership, Mr. Doug Drake, Finance Manager, had already prepared my paperwork, answered all my questions, and Mr. Lamont Stevenson had my car ready to go. I've never been to any dealership that provided the courtesy service that I was given at "Woody Anderson Ford". I was treated like family. I would definitely recommend WOODY ANDERSON FORD, 2500 Jordan Lane, Huntsville, AL, to anyone looking to purchase a vehicle. I am very pleased with my purchase. Again, to Mr. Lamont Stevenson, (Thank you very much).Delois C.

forestry

13 de oct. de 2013

The truck was advertised as automatic transmission, actually a straight shift, FALSE ADVERTISING. I was told the truck had just come in and there hadn't been time to check it but it would be thoroughly checked and anything not operational would be repaired prior to me picking it up, as well as a 169 point safety inspection would be done and all needed repairs would be taken care of. When I picked it up, 6 DAYS after the papers were signed, I noticed some issues with the truck. I was told the problems were mine and no repairs would be done, until I mentioned the truck was purchased with a 90 day warranty. These problems were finally repaired after some phone calls and discussions. I carried the truck to have the front end alignment checked, thinking it had a 169 point safety check by this dealer and there could not be any problems, the ball joints were worn out and 2 shops refused to align the front end. When the previous mentioned repairs were done at the dealership, I was told the truck shop remembered my truck. They were told by the sales department to change the oil, install the tires, and repair the overhead console, which took 6 days. They were also told to treat it like it had been wholesaled out. I paid NADA Retail price. BAD BALL JOINTS ARE A SAFETY ISSUE NOT ONLY TO THE DRIVER BUT ALSO TO OTHER DRIVERS ON THE ROAD. This dealership wants everyone to believe they are a family type business, I would not put my family on the road in an UNSAFE vehicle.This dealership started with an advertisement that contained untruths and they have ended with an untruth, I was told Cliff, the manager, would call me on 10/12/13 and that didn't happen either.The LIES continue. I RECCOMMEND EVERYONE RUN FROM THIS DEALERSHIP AS FAST AS THEY CAN, unless they want to be LIED to.I SHOULD HAVE STAYED WITH A CHEVROLET, ALWAYS OWNED CHEVY, SHOULD HAVE BOUGHT CHEVROLET.The lies and NOT HONORING the SUPPOSED WARRANTY to repair the ball joints are the reason for a poor rating of this dealership. SAFETY FIRST, SAFETY ALWAYS.

mrausch

7 de oct. de 2013

Adrian met me as soon as I got out of my car, got me in a golf cart and drove me around to look at new trucks, this was the best service I had by far at any of the dealerships I visited while looking for new cars. Not sure if I ended up buying there because of that or because of the great deal I was able to get, but either way I was very happy to buy my first new car at Woody Anderson Ford

libbywhite

7 de oct. de 2013

sally was a pleasure to work with! she made this sometimes stressful situation, easy. she was fun and friendly, and even stayed later than she was scheduled to so we could complete the process.

knarfmailliw

3 de oct. de 2013

After numerous attempts to find a GOOD deal everywhere else (Bill Penny, Landers McLarty, Serra Toyota of Decatur, University Hyundai, University Kia, etc., etc...the list goes on to just about every dealership locally and some in TN and GA) I finally found ONE dealership and sales professional, Mykala Johnson, to really help my family and I get a good deal where all others failed.This is the second vehicle we purchased from Mykala and Woody Anderson because she not only took great care of us but she ensured we knew exactly what was going on during the entire process and she knew exactly how to execute what was required quickly and professionally.Ms. Johnson and the entire staff at Woody Anderson did great both times and Mykala was especially OUTSTANDING! I could go on for days about the great staff, inventory and selection, and about the A+ service we received but the true diamond was Ms. Mykala Johnson and her exceptional ability to help us work through deciding what was best for us. Mykala did a truly exceptional job in explaining everything we needed to know and she knew exactly what to do and how to do it quickly!When I make my next purchase I am coming to see Woody Anderson first and I know I will get at least a fair deal if not a great deal.Believe me when I say I has been researching for MONTHS and had given up completely until I decided to go to Woody Anderson Ford.They are military friendly and exceptional at what they do.Ensure you see Ms. Mykala Johnson if you want outstanding customer service as she really is a great lady who is a consummate professional. I was just shopping when I stopped in to see her and wound up driving home a brand new 2014 Ford Fusion Hybrid! Mykala did a great job and if hadn't been for her and Mr. Jason Chicosky I would have had to drive to TN to get a good deal. Thank you.

fusionjoke

28 de sep. de 2013

Will never buy from again. Was promised $2500 more than what i was given for my trade in. Was lied to about my extended warranty from my lemon i bought from same dealer 1.5 yrs prior. Was given the run around about my deal, cancelling my warranty, told nothing could be done about my trade in value after i have a recorded conversation where they told me a specific dollar amount. This dealer does not care anything about the consumer only about making the sale. The sales rep only cared about a survey he was getting as that was all he talked about and explained how important it was but funny thing is when i called 2 days after my purchase with issues that i was trying to get resolved, now i have yet to receive the oh so important survey. Guess they dont really wanna know how we feel and or care. Stay away from this place, please. Unless you enjoy going into unnecessary debt and lied too, than i would suggest taking your hard earned money elsewhere. You have been warned.

child

26 de sep. de 2013

Adrian Koby was extremely friendly and professional. He went above and beyond to make sure we got the vehicle we wanted. We are completely satisfied with Adrian Koby and Amanda Dudley for their excellent customer service. We will definitley recommend Woody Anderson Ford and their staff to all our friends and family.

ckripley

25 de sep. de 2013

We had gone down to look at the different trim options on the f150's and Mr. Koby came out to assist us. He was very friendly and helpful and with his guidance we decided to go ahead with a purchase. He showed us a used f150 first which we liked but we wanted to see a new one to compare. After seeing the Lariat trim model we decided to go ahead with that purchase. Mr. Koby was able to get us a good deal with rebates and our trade in and we were satisfied with the final price.

knc82099

19 de sep. de 2013

My wife and I had a very pleasant experience purchasing a new vehicle at Woody Anderson. Every step of the process went smoothly and everyone we dealt with was very friendly and helpful, especially Mykayla. She made arrangements for us to take the new car home for the weekend to try it out before we committed to purchasing. No high pressure sales tactics and quick and easy paperwork process.

Sloed

10 de sep. de 2013

I came on to the lot knowing what truck I wanted with what options. It took 3 hours of wandering around their lot to figure out that there wasn't a truck that was equipped the way I wanted it. It was too long of a process that I attribute to a disorganized inventory. Well, my salesman finally offered to do a web search and found the truck that was equipped like I wanted and offered to have it brought to Huntsville. So, I leave after a total of about 4 hours on the lot. I told my salesman my work schedule and when I could come back to see the truck when it arrived. Well, that didn't matter because I got two phone calls expecting me to be able to come back to the showroom at a moments notice.I came back to the dealership in a few days to see they truck they had brought in and it was what I was looking for, but it was as dirty as could be. It was covered in pollen and had a rock chip and dent on one fender already. So into the finance office to work a deal. Well, the salesman and finance manager never asked if I was ok with the price and had been going on sticker price. Well, I wasn't going to pay full sticker and so when I start to negotiate, Kristen balks. When I tell Michael my offer and he takes it to his boss, Kristen says quietly "That's way off base." I was pissed. What happened to the customer was always right?! I was ready to walk out, but I proceeded to finally negotiate a final price.Upon taking delivery of the vehicle, there was a lady that was supposed to show me the features. She was able to sync my phone, but she wasn't able to set any of the advanced features. My biggest question at that time was how to operate the jack and spare tire. She had no idea and had to get Michael who had to read the owners manual to figure it out.My biggest problems have been since the sale with Quicklane and Eric Wisenant. A couple of weeks after the sale, I went to have my truck looked at because the AC is piss poor. Well, it was within specs even though it has about half the cooling power of my trade in. And while I was there, I asked to have my tires topped off with nitrogen. They had been 37-38 psi and needed to be at 40psi. The shop takes my truck over to quick lane and tells me it is going to be an hour and a half! They bring the truck back and they have filled the tires with nitrogen and did purges like it was switching from air filled to nitrogen! The idiots wasted an hour and a half of my time filling the tires with nitrogen when they already had it!A few days after that, I check my tire pressures and they were all at 32-33 psi! My tires were supposed to be set at 40 psi! These idiots couldn't even fill up a tire with nitrogen to the correct pressure! I'm fuming mad. These people shouldn't be allowed to have sharp scissors much less work on vehicles! So I go back and have to watch them fill up the tires. Well even after all these problems, they set the pressure at 40, well anybody that passed high school should know gasses expand when heated and that's why you set tire pressure when the tires are cold. Well, this flunky set them to 40 while they were hot from just being driven to the dealership. He was convinced by devious marketing that nitrogen doesn't expand and so it didn't matter that they were hot. A few weeks later I come in for my first oil change, just since I had credit. Well, I am sitting in the lobby and the Eric Wisenant orders the wrong oil from the parts dept! It's a dealership service center. They are supposed to know what oil to use in my truck! When I tell him, he dismisses the incident and says "we would have caught it." A few days later I get a voicemail from him following up, and again he says the wrong type of oil. If they can't get the oil type and tire pressures right, I don't trust this place with anything more dangerous than a spoon, certainly not my truck.

pearliepearlie

1 de sep. de 2013

I had looked at numerous dealerships and this one was the best. Adrian Koby is very professional and not a pushy Salesman. He answered all our questions and still answers all my phone calls immediately. I wish all Sales people were like him. We could understand him from the first. I really enjoy my Ford Edge.

paulrong2

30 de ago. de 2013

My sales representative, Adrian Koby, was very helpful and not pushy. He listened to my needs and what I wanted and started at the basics. The whole process was quick and painless. Kristin Wilson was wonderful to work with in the finance department as well. Everyone was really friendly and reinforced why I went to Woody Anderson instead of "the other guys"! The service I had received in the past at Woody Anderson in Madison was the reason I wanted to buy my new vehicle from Woody Anderson instead of the other Ford dealers. Thank you for such great experiences past, present and future.

kellygpate

28 de ago. de 2013

My 16 year old daughter and I spent weeks looking for a good car for a good price for her. We found a Ford Escape she loved on your website and drove from Decatur to Huntsville and met Adrian. He was absolutely fantastic! He was very respectful and did not talk down to us like we were dumb women like some car salesmen did at other dealerships we went to before going to Woody Anderson Ford. Adrian worked with our strict budget and helped us get Caroline into a safe, great Ford vehicle. I can't thank Adrian enough for helping us and for being so great to us. From now on, I will only buy cars from Adrian and I will send all of Caroline's friends who will be looking for cars in the coming months to Adrian.

Pandalj

26 de ago. de 2013

The Woody Anderson troops were enthusiastic about their product. They were knowledgeable, helpful, and very pleasant to work with. They were very customer oriented in approach and warmly engaging. Made the whole purchase experience very pleasant.

angiecrain

20 de ago. de 2013

Jeff Parker was wonderful! I was completely satisfied, and I have no complaints! It was a pleasure to do business with Woody Anderson Ford, and I love my new car!

mdkey14

19 de ago. de 2013

This was my first experience with buying a new car. Mykayla was friendly, very considerate of our wants/needs in a vehicle, and was patient while my husband and I discussed things. When we were torn between two vehicles, instead of trying to push the more expensive car she offered to let us drive one of the vehicles for a day or so. Though my husband and I declined this generous offer, it made a wonderful impression on us about the Woody Anderson Ford dealership. Based on our experience with this dealer, I would tell people that they understand what a big investment a vehicle is, they try to make you feel at home, and honestly did not make me feel like "just a number." We were in the Finance office after business hours and Chris was friendly also. (I know I wouldn't have been too happy to have to stay at my job for an extra hour or so, on a Friday night!!) To me, if customer service is at the top of your priority list choosing Woody Anderson Ford is a no-brainer!!My husband and I had gone earlier in the day to another dealership in town, and found that their sales staff was very pushy and honestly, wouldn't let us leave without bringing in upper management. That was a major turn off for me! It was so refreshing to go to Woody Anderson Ford immediately after that and be treated wonderfully!

Ambert23

19 de ago. de 2013

Amazing experience buying a car! We started our buying process with phone calls with mykayla and by the time we came into the dealership to look we knew exactly what we wanted. We were greeted with complimentary water. While signing paperwork other associates directed my children to a lounge area with a variety if snacks and cartoons. This was a VERY important quality in the dealership that made my experience and exceptional one. All the sales consultants were friendly and work great with each other!

borenkd

14 de ago. de 2013

I was in the market to get a 2013 Ford Fusion. Mykayla Johnson met me at the door with a warm welcome and recommended we look at the certified pre-owned lot of vehicles first. It just so happened that there was a 2013 Ford Fusion on that lot that was a leased vehicle with a very reasionable price tag for the features it included. Mykayla knew a lot about the vehicle, and her knowledge really helped. We took it for a test drive and when got back to the dealership i was informed that the vehicle had already had a down payment on it, and was in holding. The next day Mykayla called to inform me that the hold had been released so with my permission she put down a payment in my name. I'm so thankful that she did that because there was already another customer on their way to finance to purchase the vehicle. Mykayla went the extra mile to make sure that i got the vehicle i wanted.

lwayneph

14 de ago. de 2013

We were greeted warmly by Will Howard and he was ready to show us the vehicle we had spoken about over the telephone. We loved the vehicle and Will did a stellar job of demonstrating all aspects of the vehicle's features. Jason was helpful and very friendly as well. Overall they treated us very nice and made purchasing fast and painless. I offer my thanks to Will and Jason.

pkb0011u

10 de ago. de 2013

Everyone we met at the dealership was friendly and helpful, not just the associates helping with the purchase. Their customer service was excellent. The dealership had a different person for each step of the purchase in which, making that associate have complete and excellent knowledge of their function, i.e. salesman, Andrian, knew everything about the car and was able to answer any question. Jason was the financial portion and was exceptional with his knowledge in finance and what Ford had to offer in services. Finally, Jasmine, helped explain the interior functions of the car which made my life much easier!

cdpatton13

9 de ago. de 2013

I visited Woody Anderson last week to look at a new Ford Focus for our son who is getting ready to go off to college; we wanted to replace his present car with one that was newer and more reliable for trips back and forth to school. I did not end up buying a new car there (or anywhere else because a friend of mine knew someone selling a similar type car that was only a few years old and I got a super low price--no dealer anywhere could compete with it.)However, Adrian Koby, the saleman who showed me around, was so friendly and helpful during my visit there that I felt I had to let people know how pleasant he made the whole shopping experience, something that is not often the case. Not only was he very knowledgeable and able to answer all my questions--some of which I already knew the answers to but wanted to make sure the salesperson knows their stuff--but he was able to point out some things I did not know and offer alternatives to the models I was looking at. He was also extremely pleasant and did not make me feel pressured or rushed to make a decision then and there. He always maintained a very friendly and courteous attitude.When I look for cars in the future I plan on starting at Woody Anderson and hope that Adrian is still there.

JayAtkinson

9 de ago. de 2013

My wife and I had a great time working with Nikki Gardner at Woody Anderson Ford. She worked really hard to help us find a vehicle that met our specific requirements which were difficult. My wife has some medical issues that made it difficult to find a vehicle should could drive comfortably, but Nikki was undaunted and spent extra time finding candidate vehicles for us to try. We finally decided on a Nissan Armada, and the manager agreed to fix some issues we saw with the vehicle. The finance department handled the sales smoothly as well. All in all, a very good experience.

sherryary

8 de ago. de 2013

Adrian is probabaly the best salesperson I have ever worked with over the years. He will not pressure you and he will always answer his phone when you call. He will be up front and not try to give you a bunch of fake numbers to close a deal. If you want to feel comfortable and know you are dealing with honest person look up Adrian next time you are in market for vehicle!

chuckyducky

7 de ago. de 2013