Freddy mrfredpjr

6 de sep. de 2021

Let me begin by saying it has been some time since I purchased a vehicle. We did our research before looking at different dealership checking inventory looking at used and new. We choose World Car for the inventory looked at the cars that had in stock and decided to call for a test drive on some vehicles. Which was easy and convenient arrived for our test drive and meet up with our Sale person Adela who provided us everything you could want form a sales person. We told her want we wanted to see and test drive. After seeing and driving the cars we made our choice she answered all of questions and was very knowledgeable of the vehicles. She made buying a car seamless and provided no pressure and was with us to the end until we drove off the lot. I could not thank her enough for her helping us get a vehicle we were happy without the pressure you may get elsewhere. THANKS ADELA.

Cynthia Flores

17 de sep. de 2021

My car was at the service center for 19 days. When I dropped it off I was told my car would be evaluated and I would get a call in a couple of days to let me know what to expect. For the first 7 days I did not have any communication from anyone regarding the status of my car. I had to initiate the call myself and was told my car had not even been looked at yet. After approximately 1 1/2 weeks after I dropped off my car I received a call from a gentleman named Wade who apologized for not getting back to me sooner because they have been short staffed and he would keep me informed from that point on until I was able to p/u my car. I understand that businesses are short staffed right now and everyone is doing the best they can but I would have appreciated a call a little sooner to let me know what is going on. Not being informed is my only complaint here. Wade was professional and polite and kept me informed on the status of my vehicle. Thank you Wade.

Fernando Ruiz

12 de may. de 2021

Everything went well except for a small issue that got resolved easily. I have a maintenance plan that I purchased along with my vehicle. I have a book of maintenance “coupons” that cover certain basic things at each service interval. I have used these coupons at this location for the last 3 maintenance intervals with no issue…until this last time. The service person was so quick to dismiss and reject my coupon without even checking by calling the number on it. But, after a little bit of convincing and mentioning that I had no issues before using my coupons at “this” same location, she kept it and decided to call the number. She easily found out that it is valid and that indeed they will cover what it says in the coupon. Anyhow, everything got resolved and I got everything that I needed. We are now waiting for some parts for a vehicle recall that I had but that is in the works.

Michael K

27 de jul. de 2021

Absolutely a wonderful experience. I had arrived prior to the dealership opening the doors to the public, however within a few minutes I received a very warm welcome from: (Young Lady/main receptionist). Every single person that I came in contact was so very professional, from: the Receptionist, Manager, Accountant, Finance, other staff works and for sure Mr. Mata. I was able to get an outstanding deal no doubt a few thousand better than any other dealership/location in San Antonio. A very thankful praise to Carlos, he made the entire process efficiently smooth. Thank you all. V/R Michael K

jeffrey gonzales

16 de may. de 2021

Adela was my sales associate and she did an amazing job. You were excellent with communication, you were not pushy with the sale. I believe she gave me the best deal available. The entire staff was friendly and I would recommend them to anyone. Thank you so much for my new vehicle.