tamie_bellone

3 de nov. de 2016

Desiree Morales was great and very helpful. I will be back to buy another car from her in the future and I will send my friends and family to see her as well.

ben.linduff

3 de nov. de 2016

This was our 1st time to look at this car. Having heard many good things about them we decided to give them a look. Boy dollar for dollar it is the best value with all the features of much more expensive cars. We love our new Hyundai.

eperales21

3 de nov. de 2016

Best car buying exprieance I've had in a long time not pushy and very intuitive about my needs really took the time to show me everything about the sonata we're glad to make the 3 HR drive to San Antonio to pick it up.

melo_184

1 de nov. de 2016

Had a great experience with the ourchase of our 2017 Sonata. Our salesperson Mr. Carlos Colunga was very professional, knowledeable and courteous andwering all of our questions. He really helped us make a decision to purchase the vehicle even though we did not plan on a purchase that day. Great individual. Not pushy but made us feel important and not like a number.

Poppa Wheelie

29 de oct. de 2016

My first visit to World Car Hyundai was a surprise because it was a pleasant experience. No aggressive sales pitch, no attempts to oversell to a higher priced vehicle, no back and forth negotiations with the Sales Manager, no further sales pitches when talking to the finance manager. What a nice change in attitude and atmosphere.

marcocerna

28 de oct. de 2016

We worked with Alan Copeland, he was very professional, patient, and courteous. He made us feel very comfortable from the time we showed up. We are thankful to have worked with him on our purchase (we purchased two vehicles).

khollis819

27 de oct. de 2016

Michael Bowers is a very professional young man and knowledgeable on the Hyundai Veloster and World Car policy and procedures Thank you very much. Karen Hollis

dyscyple65

26 de oct. de 2016

They almost lost the deal with me because they couldn't find the car keys for the vehicle I wanted to buy. Luckily, Michael saved the day by finding the valet key in the maintenance department. You really shouldn't have cars on the dealer lot without the keys to drive. That's a really stupid move and is the only negative experience I had with the dealership.

nr9005

26 de oct. de 2016

I had a great experience purchasing my car. Fred was excellent and answered all my questions and has been in contact with me, even after the deal was done.

saracrews1

18 de oct. de 2016

My experience at World Car Hyundai was excellent. I appreciated the staff being professional with me and taking me seriously from the get-go. Was an overall quick process and I was happy to have the price and the details of the car be presented in a straightforward manner.

Mike & Al T

14 de oct. de 2016

They did a great job. Salesman Michael Bowers and Manager "Murph" were excellent and exceeded all of my expectations. This was the best car buying experience I have ever had. I would definitely highly recommend World Car Hyundai to anyone. They were perfect.

yvette0

12 de oct. de 2016

I'd just like to say that my recent experience purchasing a 2016 Elantra GT was a pleasure! With no prior car-buying experience, I was a little nervous to start the process. That being said, Fred Colunga made me feel at ease, was patient, knowledgeable, and efficient in every phase of the sales process. I will definitely be referring other prospective car buyers to Fred and World Car Hyndai North.

lindadierking1952

11 de oct. de 2016

Trey was with us from the beginning until we went home. We had a unique situation and he an his manager Murphy gave us excellent care with the whole process going out of their way to assist us.

rumalda78201

11 de oct. de 2016

The dealer was experienced and knowledgeable. I have no complaints. The experiece was great. I had good explainations of how the car works and its benefits.

kthomss

5 de oct. de 2016

This was my first time leasing a new vehicle after purchasing many cars, trucks and motorcycles. The moment I stepped on the lot I was welcomed by Desiree Morales. She was friendly, knowledgeable and she explained everything about the two vehicles I test drove. Desiree made this one of the very best experiences in obtaining a new vehicle. I will recommend Desiree to anyone looking to purchase or lease a new car. World Car Hyundai North needs to update their system so that their best salesperson's name - Desiree Morales - is on the list provided.

gmayton

3 de oct. de 2016

Very professional, courteous & helpful staff. The facilities were clean. It was well organized and no time wasted in the process. We concluded our business in one day and I drove my car home the same day.

aawilber14

1 de oct. de 2016

Fred was great!! Super friendly and not at all pushy! He listened to my needs and wants and put me into a great car!! He's awesome!

rtnelson0311

30 de sep. de 2016

Great staff, great selection. Really smooth process from deciding on a vehicle to financing and purchasing. I would shop here again without a doubt. Thanks World Car Hyundai

lnancefam

30 de sep. de 2016

We had such a great experience we plan to continue going to World Car Hyundai for all of our future vehicles. Billy was very helpful, patient and informative through out the entire process. We will be back soon and have been recommending World Car to everyone we know.

loraindib

30 de sep. de 2016

Very happy with the service at this dealership. The car is really nice but when it comes to gas mileage.. Poor. Not an economic car. That I don't like.

maryirving48

30 de sep. de 2016

I am very satisfied with world car Hyundai ! Desirae was great, professional, and nice. Murphy also was a very big help through out the process

shuray58

26 de sep. de 2016

My sales person Ms Morales was very flexible & friendly she altered her work schedule being there when I was available, all I can say is thank you Ms Morales!

garzadenise

25 de sep. de 2016

I compared the sonata with the Toyota Camry and d cid d to go with the sonata due to comfort and pricing. The camery had a slightly smaller front seating area

evilredlipstick

22 de sep. de 2016

Bill was awesome! I am definitely a World Car customer now! He educated me on the car and it's features. He was patient and helped us get the right price. He knew everything about the car and I never felt like he was pushy or trying to sell me something. I knew what I wanted and he knew exactly where it was on the lot immediately. I really appreciate all of his hard work and making me feel like it was his mission to get me into that car! The facility was really nice and clean and everyone there wore a smile and acknowledged just passing by. I was very impressed. There's a great team of people that you have working for you.

jon210l

20 de sep. de 2016

Mostly a good experience. The only part I didn't car was being sold the vehicle protectant for a $1000. They initially made it sound like it's something they did complimentary. However, after being there for 5 hours and after working all night, they got me at a moment of weakness and I signed up for it. Had they said up front it cost $1000 I would have said no.

stefanie.barrera

19 de sep. de 2016

Desiree was amazing!!! Definitely will go back and recommend!!! I was unsure about getting a vehicle due to credit issues and was surprised when I left there paying zero down and my Elantra is more then what I expected.... It's so amazing! I seriously can't thank Desiree enough!

froxas1

17 de sep. de 2016

World Car Hyundai provided great sales support. The staff was professional, and they were able to answer all my questions. I recommend the dealership to anyone looking for a new car.

Tgomez110

11 de sep. de 2016

Esisha Cruz was very helpful and pleasant to work with! We would definitely refer her to anyone looking for a new car! She made buying a car a great experience!

petezimm

9 de sep. de 2016

I went to see Bill Stratton because he was recommended. He was great. I see why he was recommended. Energized about helping me but not "Salesy" or aggressive. Process was really easy, like the dealership alot.

rgledhill

8 de sep. de 2016

I called ahead after seeing some sale prices online. An appointment was made and we were greeted on time at the dealership. We were turning in a Hyundai lease. We looked at several cars, ended selecting a vehicle other than our original choice but similar, and were given a better price than the one advertised. Our salesman was excellent in every way (Alan Copeland) and has called us several times to see if everything re our vehicle was OK. It was a very positive experience and we shall return for all servicing or problems.

florida_gator

8 de sep. de 2016

Shout out to my salesperson at World Car Hyundai...Alan Copeland. As a current Hyundai owner I knew exactly what I wanted and Alan was able to streamline my buying experience without the usual high-pressure sales tactics. Another shout out to Shannon in the finance office at World Car who handled my financing paperwork. She was straightforward, polite, and professional in getting the job done.

stellamunoz

8 de sep. de 2016

I am happy with the purchase of this car. I thank the salesman who help me. His name is Alan Copeland, which I do not see on your list of employees below. He did an excellent job!

jkcosme

6 de sep. de 2016

The dealership was great but my salesmen made my time at the dealership worth it to me and my family i would buy again from World Car

Cibolo78108

2 de sep. de 2016

Two weeks ago I went to look at the 2017 Santa Fe and walked away a new car owner! The service I received from Cristal from the time I first walked in to the time she handed me my key, along with her knowledge of sales was beyond reproach. Next my financial specialist Derrick was exceptional. No words for his job well done. Check the Hyundai out and I can promise you, you'll be a satisfied customer just like me!! You can't beat the price for "bells and whistle's "!!

kgutierrez0

1 de sep. de 2016

I had a good buying experience. The salesperson was knowledgeable and friendly. All of my options were reviewed thoroughly and all of my questions were answered. It did seem to take awhile to get all of the paperwork together once I decided to purchase, but it was a Saturday and they were busy.

jmagnolia504

25 de ago. de 2016

I'm very happy with my new vehicle and the fact that I was able to trade in my 2012 Tucson for a 2016 Tucson. Although the process took a little long, plus, I still don't have my Texas DV license plates back. Also my vehicle was never washed because after the very lengthy process I finally had to leave because it was getting very late

revsparkle

24 de ago. de 2016

I am very pleased with my new SUV, perfect size, well equipped, handles easily, and looks very classy. The life time warranty and my friends comment on that. Though I hesitated to let my Sonata go, I am very happy with the decision I made.

barbara.newton

23 de ago. de 2016

Mr. Cortez was very professional in my Hyundai buying. He provided me a test drive to get a feel of the car, the features and how they operate, and the cost. I was very pleased with his trustworthiness concerning the Hyundai chosen. Mr. Cortez is knowledgeable, friendly, and someone I can trust when making a purchase. Keep him on, I will be back to make a purchase in the future. Can you get them out of those hot vest (gray) as a uniform? San Antonio (too hot).

bustosadriana45

20 de ago. de 2016

Excellent service from the moment I step at the front door a sales person open the door greeting me and inviting me in point to a table and offer something to drink and right away call the salesmen that took care of me; who was a very polite and friendly and make my experience at World Car very pleasant . Surely I will recommend World Car.

dcamacho

19 de ago. de 2016

I love this place but you should not make sales people wear sweaters in 100* weather my employer has purchased 5 vehicles at World Car on IH 35 N. always excellent 5 Elantras and 1 Sentra one 2013 Elantra has like 260,000 mi. runs great ,thanks guys at World Car Hundai N. totally different treatment than IH 35 S. they didnt really seem like they wanted to help and I live 2mi. from there so i drove 20 mi. for great service. Thank You Daniel Camacho

cmrobyol

18 de ago. de 2016

Go see Fred Colunga. He is amazing and very knowledgeable. Thank you so much for everything. Can't wait to purchase our next Hyundai. I highly recommend Fred.

ramsey.tanica

18 de ago. de 2016

Very timely and friendly. Outstanding salesman who worked really hard to get me the vehicle that was the perfect and comfortable fit for me. Gave me great prices that I could personally afford comfortably.

b.n.king1112

18 de ago. de 2016

Excellent customer relations and service. One of the easiest buying experiences of my lifetime. The only suggestion I have would be to find a way to expedite the process once the decision has been made by the buyer to purchase a vehicle. Felt that the overall time spent at the dealership could have been shortened by a couple of hours.

platini0405

18 de ago. de 2016

Really good attention, kind and friendly, good follow up in customer and satisfaction sale service. Nice location, good area for sales, sales person really proactive, willing to close the deal

cyberman2

17 de ago. de 2016

The dealership kept working on my deal until we got to where I wanted the payments to be. I am very happy. I had gone to World Car Kia where I had purchased my 215 Kia Optima and they were rude and unwilling to work with me. I love my new car and it has everything I wanted and more.

rmiklovich

13 de ago. de 2016

Was very pleased with overall experience! Rene was very helpful and called after a few days to make sure I was happy with my Sante Fe sport.

erin.garza1031

12 de ago. de 2016

Great atmosphere, and friendly staff. I was content with everyone I interacted with that day. They were very accommodating to all of my needs as well as my mom's. We both were satisfied with the car we purchased.

vlfpaf26130

12 de ago. de 2016

We were completely thrilled with our experience and will share with everyone we can . We have talked to lots of people who were impressed with the car and asked where we bought it. We will be definitely be sending all we talk to to World Car Hyundai.

thelucism

11 de ago. de 2016

A pleasure to walk in and be greeted, letting me look around and find what i need no matter how many cars we looked at we found the right one.

sylvia0

11 de ago. de 2016

Hernan and Murphy were attentive and very professional, they met my every need and delivered as promised. Hernan always made me special and went above and beyond

wpatrickconway

10 de ago. de 2016

I bought 2 Hyundai Elantra vehicles last month. The car(s) presented were what I was looking for as far as dealer options and color. World Car has an outstanding warranty on top of everything. I worked with Hernan Cortez and he was very helpful during the sales process. Thanks!

mdkalaska

9 de ago. de 2016

I don't buy a vehicle very often, usually keep it for 10-15 years or more before buying another. My buying experience at World Car Hyundai, northeast was fantastic. Great sales team and I got a great deal on my Santa Fe. Made buying a vehicle easy. Very pleasant buying experience from introduction to the sales person, to meeting with sales manager and finally finishing with finance department. Thank you World Car Hyundai. Michael

mcockrum

9 de ago. de 2016

I absolutely love my car! The dealership is near where I live for any of my future needs! Happy to have purchased my new car here.

geofreida

4 de ago. de 2016

I had visited other dealerships and this was the best. They even gave me the best trade-in deal on my 2011 Sonata which only had 34,000 miles on it. Salesman Fred was awesome-- no pressure. I am already bragging on World Car to my friends.

indiarogers96

4 de ago. de 2016

Great place to get good customer service and a new vehicle . I hope to visit again when I get my next vehicle . They worked hard in trying to get me in vehicle .

dawnmercer77

3 de ago. de 2016

This was the BEST car buying experience I have ever had. I was hesitant about getting a Hyundai, never thought it would be a car for me but wants I met my salesman I felt right at home and part of a family not just a number or paycheck. He showed me the 2017 Elantra , I test drove it... I feel in LOVE. Then when he showed me what the car had to offer and Hyundai.. I knew it was the right car for me.. I will be a Hyundai fan and owner for life now...

drqphillips1

2 de ago. de 2016

World Car Hyundai is definitely the right place to shop for a great vehicle at a very competitive price. Very knowledgeable and helpful sales staff who are willing to work hard to meet the customer's needs.

alichat128

1 de ago. de 2016

I really enjoyed working with Hernan Cortez! He was knowledgeable, professional, courteous and patient. Plus he had a great sense of humor, which in these crazy worrisome times, I certainly appreciate. I also appreciate that he was not pushy and understood that I was going to buy when I was ready. Had he bombarded me with calls, I would have gone elsewhere. In sales, building a relationship is key, and Hernan knew exactly what I needed!

claudia24dc

31 de jul. de 2016

Hernan Cortez the only reason I bought there! He truly cared about my needs and fitting me perfectly into my dream vehicle. He's the best!!!!

analaura_glz12

31 de jul. de 2016

My car salesman (Bill) was great! Definitely made me feel great about my purchased and explained everything throughly. Glad I decided to make the drive to this dealership.

wbennett1

29 de jul. de 2016

Great buying experience and very professional, friendly staff and I will recommend Worldcar, San Antonio to all of my friends. Well worth the short drive from Austin.

ava.jones

27 de jul. de 2016

Everyone I dealt with was polite and very professional which made my experience very enjoyable. I was only showed what I requested to look at.

Kyliep

26 de jul. de 2016

I went into the dealership with a vehicle from another dealership that I was looking to buy. My APR was going to be 24% on a 2008 vehicle. Absolutely ridiculous right. Well Hyundai got me into a 2016 Hyundai accent I absolutely love it. My APR is less than 10%. So happy with the service I received from you thank you (:

yvaldez_9604

23 de jul. de 2016

Our experience was great! They helped find what we needed and continue to help. Our salesman Fred continues to go above and beyond. Very happy with this dealership!

doug14

21 de jul. de 2016

We were perfectly happy with our 2013 Elantra GT until we had a Sonata Hybrid as a service loaner. Loved the size, comfort, and 40+ mpg we got driving the same way that normally produced about 28-29. We decided if we could trade in the Elantra GT and another of our cars and keep the payment to the same as we were paying on the Elantra GT, that we'd do the deal. We did our research and found that World Car had a Sonata Hybrid Limited With the Ultimate package in the color that we wanted. They also offered a free "value" package that included 2 years of free maintenance, along with a lifetime / unlimited mileage power train warranty and roadside assistance, We plan to the keep the car for a long time so this along with the Hyundai factory Hybrid battery Lifetime warranty made this car and this dealer the right choice for us. We started out a ways apart but came together and worked out a deal that worked for us. Love the car now 700 miles and counting.

azawadski

21 de jul. de 2016

It was a really good car buying experience. I was there for longer than I would have liked (10:45a-5:15p), so by the end of the day I was getting aggitated. But everyone was very friendly and helpful. Chris was really awesome and made the experience a truly great one!

thepoet0989

20 de jul. de 2016

Hernan Cortez, excellent service, polite, helped me with saving money and still getting the right vehicle . World Car will be seeing me in the near future. Looking for a truck in about 2 years.

kymeriq

16 de jul. de 2016

I wasn't expecting to leave the dealership with a brand new car, but I did. So very Thankful & Blessed. What I appreciated the most about the deal was that it didn't take so long. In and out.Thank you World Car.

dcaise

16 de jul. de 2016

I was satisfied all the way around. Although I wish more time were taken for the audio setup. Also wasn't sure about Sirius options. I will definitely be back for general maintenance of the car.

pbbc1225

12 de jul. de 2016

Our salesman was fantastic and informative as was our finance professional. We have already referred others to this dealership. We are very happy with the dealership as well as our purchase.

rbrown024

7 de jul. de 2016

My second auto here, another good experience. Not my best price but a trusted salesman. Dealership has always taken great care of my needs. Will return when I need them.

jwboenig

7 de jul. de 2016

I was surprised that the Elantra has the most attractive styling and features in addition to the best price and most comprehensive warranty in the market. The combination of Hyundai styling, quality, and price is very impressive.

kapitman

6 de jul. de 2016

I dealt with Bill in sales and he was very thorough and helpful throughout the process. I wish I could deal with just him for the whole process.

Car Lover

5 de jul. de 2016

Excellent place, Fred made the process quick and affordable to our budget! Have recommended this place already multiple times! We frequently trade out vehicles, and this is a dealership that we will most likely revisit when the time is right for us again.

art_21

2 de jul. de 2016

I recently was in the market for a new vehicle and was debating on where to go, and was referred by my brother to go to world car hyundai and it was the best decision I made. I meet with Harley and Roland who were super awesome they staright talked me didn't waste my time, I told them what I wanted to spend and right away started showing me vehicles that were in my budget. They let me test drive every vehicle I showed interest in and there were a few. They even went to bat for me when they numbers didn't hit my goal and dropped about 2,000 dollars off to get me where I wanted. I would strongly recommed going to see them they will work with you and get you what you want and the amount you want.

nbadan

2 de jul. de 2016

This is the second Hyundai I've bought, was very happy with both experiences. Would buy from WCH again in a couple of years looking for another vehicle and Hyundai will be part of my seach

renisha

25 de jun. de 2016

I really liked the service I was given Mr. Stokely made sure that all my concerns were met as well as me being comfortable with my purchase.

adelagarza43

25 de jun. de 2016

i am very satisfied and will return and refer my friends and family i am 40yrs old and got my first new car i am so excited and glad i was referred to world car

naomi.thomas73

24 de jun. de 2016

Great will recommend going forward and will also shop again with them.awsome closing with finance director.I don't really have more to say it was short and sweet. Very professional. Gave me just what I asked for.

rick.habel

22 de jun. de 2016

We were very pleased with our World Car experience. Rene De La Rosa was very professional and easy to talk to and deal with. Jennifer in financing was also very knowledgeable and helpful. We would recommend World Car to anyone looking to get a new car. We love our Sonata. This is our third our third Hyundai, very happy!

katrinaczaban90

21 de jun. de 2016

Customer service was ok.. it was all alittle unorganized though.. but all in all wasn't a horrible experience. It took almost 2 weeks to get everything done and situated even though it was a cash buy. Was told they were over nightingale paperwork to my dad to sign but took 3/4 before they actually "overnighted" the paper work. That's my only complaint

justkatsmith

20 de jun. de 2016

My experience was quick and pleasant. I would definitely recommend them to anyone looking for a Hyundai. Rene De la Rosa was a great salesman.

margaux.hinton

17 de jun. de 2016

If you enjoy conducting business with xxxxx who threaten repossession before your first payment... If you need more headaches and sleepless nights... If you want to learn how to detail a brand new car... If you look forward to being made a sucker... THIS is the dealership for you! World Car Hyundai provides horrible service, nonverbal salespeople, and the largest possible purchase price, guaranteed to be at the very least, $4000 beyond your expressed budget.

so4nowms

17 de jun. de 2016

World Card Hyundai Nissan did a Very Professional job selling us a GREAT vehicle! We WERE NOT pressured,which was SO nice! Gina did EVERYTHING she could to meet our needs and find the "PERFECT FIT" for us. It was one of the most pleasant car buying experiences we have had. When we came to World Car, we came with the intention to purchase ANOTHER Nissan. We left with a BEAUTIFUL Hyundai which, WE ALL were "OVERWHELMED BY!" ;-) signed, Another Happy World Car buyer ;-)

donna6

16 de jun. de 2016

Awesome experience... It was a pleasure to work with our Sales Consultant, Bill Stratton. I would recommend him to anyone buying a new or pre-owned (used) vehicle in and around San Antonio area. In fact, I plan to mention him on my Facebook page. Awesome Job Bill!!!!

saung_byrd

11 de jun. de 2016

Rene Dolorosa went above and beyond to make sure I got into the car I wanted and at the right price. I would definitely come back!

angelafelder2344

10 de jun. de 2016

When I walked in, no one spoke to me. I went outside to look at cars and came back in and no one spoke to me again, in fact they looked at me crazy. I was there for about 15 minutes and there wasn't anyone inside for them to all be busy. They were standing in the office area behind a glass wall. I had to call the person who contacted me and she sent Alan to sale me a car. If it was not for Alan, I would have walked out without purchasing a car. Alan was great. He handled my needs and answered all the questions that I had for him. When he came out with the monthly payments I was able to negotiate the price with ease. I never felt pressured about buying a car. He took me for a several test drives and explained all the details and functions of the cars. I fell completely in love with my car. The dealership has too many cars in the lot because it took hours for Alan to be able to pull my car out. I was at the dealership a total of about 10-12 hours. And when I wanted to just walk. Alan would inform me of everything that was going on and apologized for everything. I stayed due to his professionalism and down to earth personality. He even tried to take me over to finance to get the paperwork completed while they pulled the car out but due to some issues the dealership had before with vin numbers, the owner told him no and get the car out. No one helped him get the first car out so it took a while. The second car came out within 30-40 minutes after the monthly price negotiation process and that was because they helped him. I had to come back the next day because by the time they got the second car out the banks were closed. I worked with Alan and Bill. They were awesome and again the only reason I purchased a car. I would recommend people to work with the two salespeople I worked with because I know they will provide excellent service.

festpig

10 de jun. de 2016

Overall outstanding car purchasing experience; seamless care buying experience. Fred is amazing, highly professional, experienced car salesman and knowledgable! I would highly recommend Fred and World Car Hyundia!!! James Paul Feider

sgmassengill

10 de jun. de 2016

I came to the dealership to trade in my 2015 hail-damaged car and bought the 2016 model of the same car. Since I was already familiar with the car and knew exactly what I wanted, this was not a typical purchasing experience, but it was a good one!

marsha.curry

6 de jun. de 2016

Appreciated all that made the experience so nice. Really appreciated my salesman Mort...he was wonderful! Thanks to all who helped me. Great place to buy a car!

amritruby2009

3 de jun. de 2016

They ran my credit to different banks even I specifically told them that I would just go with RBFCU I did not ask for that

art.cpicazo

31 de may. de 2016

Once again a great experience at World Car Hyundai, thats why we shop there!!!!! we would not go any other place too buy our cars period!!!!

susanms61

29 de may. de 2016

I was very happy with my experience. Bill made the experience of choosing and purchasing a new car one that was a smooth and flawless.

myjesuscarryme

28 de may. de 2016

My experience was very positive with the car sales man because he treated me with respect. I was very happy with his service. He asked me questions that were relevant to me and to my purchase, and explained the function of the car.

kgrooms21

28 de may. de 2016

everyone was kind, nice, friendly. Everyone was helpful. I'll defiantly recommened to others to go here. thank you all for all your help. I will see yall soon

jmburrows2004

20 de may. de 2016

What a pleasure it is to work with the great staff at World Car Hyundai. I am enjoying driving our new car and using the safety features.

jak18241

20 de may. de 2016

Great service very knowledgeable about the car I purchased I was taken care of very well offered water and snacks as I waited as also my car was clean and ready the go when I left that day

feb19.12

20 de may. de 2016

I am a first time car buyer. Awesome. I was very impressed and satisfied with the car that I wanted for a very great price.

schroeder77

17 de may. de 2016

I worked with Devin and was very pleased at how efficient he was with my time. He was very good at getting me the information I needed and helping me find the car I was looking for.

rosieleal975

14 de may. de 2016

THIS WAS A GREAT EXPERIENCE .AND WILL RECOMMEND THIS DEALERSHIP TO MY FRIENDS. IT WAS LATE THAT DAY BUT THE MANAGER AND SALESMAN DID NOT GIVE UP ON US. JUST PATIENTLY ATTENDED TO ME AND MY DAUGHTER APRIL CARRANZA WHO ALSO BOUGHT A CAR THAT DAY. THEY DID NOT GO FOR THE IDEA OF GIVING US 2 FOR THE PRICE OF ONE . SMILE & LOL (LAUGH OUT LOUD)

alyssarenee213

13 de may. de 2016

The service was very good, I really like the new car, I would definitely return again in the future. Everyone was very nice and professional.

sdwilliams0406

13 de may. de 2016

The salesperson Devin really took the time to find out what my family needed in a vehicle and then helped us find the perfect vehicle for us. Then they worked extra hard getting us approved. Thanks Hyundai for putting me in a vehicle I love.

lisaanne828

12 de may. de 2016

My car was totalled from the recent hail storm and I was very impressed with the service and integrity of your salesman Alan Copeland because he went through all the information on the car and answered my questions thoroughly. I would recommend his service and your company anytime.

gabalot62

12 de may. de 2016

We have purchased our last 5 vehicles from World Car Hyundai. With our recommendation, my family members and my place of business has purchased from World Car. What is most appreciated is that the staff recognizes that we are repeat and loyal customers and that we understand what we want from our dealer. Mort Peoples was courteous and extremely helpful and understood our loyalty and went out of his way to make sure we did not forget a thing. Although, I did not work with Wendy Wright on this last visit, I would like to give her big kudos for her great work in the service department. Really miss her out front there! Thanks Mort! Thanks World Car!

jpmorales7

12 de may. de 2016

World car is the best place to both look for the car you want, and purchase at a reasonable price . The warranty is the best I've seen.

irisgamez27

12 de may. de 2016

Would definitely recommend the dealership and the merchandise. I bought the car I wanted, with the features I wanted, and no one tried to sell me a different car. I bought a limited 2016 Hyundai Sonata and I am very happy with it to date. I like all the options and perks that come with my purchase; like two years of maintenance covered by the dealership and 1 yr free service of blue link. I like that Hyundai didn't leave me waiting for a long time to process paperwork like other dealerships do. I was greeted by the first salesman that showed me my vehicle and although he couldn't do the paperwork for me I was left in good hands with Bill. I was also impressed that the fist car salesman remembered me later and asked how I was doing with my Sonata. It baffled me that he remembered me and my purchased vehicle, it definitely made me feel like an important customer and for that alone I plan to continue doing business with them. Don't get me wrong, I'm happy with my car and it's performance.

briannaromo8

12 de may. de 2016

This is my second time at world car Hyundai and both of my experiences were GREAT! Thanks to Devin I found a great car that met my needs, and was very happy with my purchase, will be coming back & will be recommending people this place. Thank you Devin you were awesome!

droyer14

10 de may. de 2016

I am a 2nd time happy customer and will be a future returning customer. Every employee I dealt with or spoke to was friendly and smiling. That makes for a brighter day when spending a larger amount of money can be a little stressful! A BIG Thank you to everyone!!! I don't have everyone's name in my head or on hand with me now, but from the salesman Rene DeLaRosa, the finance man who helped me when signing the paperwork, the Manager (at the finance area), the young lady that helped me when I was waiting for my insurance fax and talked Kansas City Royals with me, to the women who joked with me about always being wherever I was - the whole group made my day a lot easier!

kunkel.henry

9 de may. de 2016

This has to be the easiest process for buying a car I have ever been a part of! There are too many people to thank; you have a great team.

clarks1989

9 de may. de 2016

First Time buyer, would definitley return in the future. My salesperson made things so easy for me. Very imformative. I will recommend to my friends and I know my parents and brothers will be visiting soon, Thank you.

fernie14

7 de may. de 2016

Alan did a great job. He showed me all of the features, was appropriate and professional in his interactions. He wasn't pushy and listened to me as i knew exactly what i wanted before i got to the dealership. During the test drive we stopped somewhere so i could do things like see the turning radius among other features. It was less pressure than doing that right on the lot. There also wasn't space on the lot for me to try out some of the functionality so i was glad to stop. Alan is someone I would recommend to others.

barbara.angel.martinez

6 de may. de 2016

My salesman, Albert Castillo, was amazing! Buying my car was simple, easy and enjoyable. We were treated professionally and we felt very appreciated. He was knowledgeable, patient, kind, and not at all overbearing- what a relief! When we first walked in he greeted us, even though he seemed busy, and made an appointment with us. We had been shopping around quite a bit and spotted an immediate positive difference at this dealership and for that we are thankful

esquivel.gabe

6 de may. de 2016

The experience at World Car Hyundai was great. The salemen were professional also the service and parts departments. I will come back as a repeat customer.

pta.eugene

5 de may. de 2016

I would have to say that after trying several dealerships this was the most courteous and professional. Albert answered all my questions and also asked me the right questions to determine what car I wanted. I got to pick the color I wanted with the features I wanted. Even the financing wasn't a pain like other dealerships. I will definitely go back again. This is the second time working with Albert and because of him we went back this second time and we will go again on our next vehicle.

hummerred1998

5 de may. de 2016

CHOSE THE RIGHT DEALERSHIP ! CHOSE THE RIGHT VEHICLE AND ENCOUNTERED AN EXCELLENT SALESPERSON. THANKS TO THE REST OF THE STAFF FOR THE WONDERFUL EXPERIENCE FOR MAKING US COMFORTABLE IN THEIR WORLD CAR HYUNDAI DEALERSHIP.

fspeed42

5 de may. de 2016

I purchase a car and you want me to write a total rewiew and I told you my Saleperson did a outstanding JOB Mr Fred Colunga was the only reason I got a car that my Wife wanted for her to drive This was the fourth car from World Car

amiller_84

4 de may. de 2016

The car buying process took entirely too long. I showed up for a 4:30 appt, knowing which car I wanted to see. I then chose one in a different color, sitting right next to the one I had inquired about. The salesperson knew that I was going to buy that car. Negotiations should not have taken so long, waiting for the finance department to get to me should not have taken so long. By the time that process was finished, there was nobody available to wash the car. The salesperson did a quick rinse so that I could drive it off the lot. At that point it was almost 9:30 and we were both (the salesperson and I) hungry and tired! I felt as if the very important orientation to the vehicle was rushed by both of us, so that we could get out of there. You should really review that process and streamline, or you will continue to have customers with the same experiences.

arrow.jm

4 de may. de 2016

It was a pleasure speaking with you and I thoroughly enjoyed our discussion and appreciated having the chance to discuss all term and conditions on my new Sonata 2016.

teresapourchot

28 de abr. de 2016

My experience with World Car was very enjoyable. I was looking for a used car and was told that I could get a new with better warranty and life time road side service and my husband was thrilled because of my age. Thank you again for great service and a great deal.

fxf210

23 de abr. de 2016

Got the car I wanted, no problems. The car I wanted was the right amount of money and features. Love my brand new 2016 Hyundai Sonata.

willit75

19 de abr. de 2016

Rene was very professional in all aspects. He took his time explaining everything and answered all questions my wife had for the car. He followed up with us to see if all is well. The overall time spent with us was good and he showed concern for all questions we had.

h.wickstrom

17 de abr. de 2016

Dealership personnel were very friendly, knowledgeable, with no high-pressure tactics, except for the additional warrantee purchases mentioned above. We were disappointed with Sales Consultant's failure to follow-up for fixing paint chip and providing emergency phone numbers for potential problems with our new vehicle.

jwbtexas

17 de abr. de 2016

I would recommend Bill Stratton who is my salesman he will try to get you the best deal possible I will not push you to get anything that you don't want very professional salesman

fgail225

16 de abr. de 2016

Ask for Bill Stratton. He's an excellent salesman. No pressure and abundant knowledge of the vehicles. Professional service from the time I walked in the door til the time I drove off the lot in my new car.

loganarmes

15 de abr. de 2016

With my amazing falcalty my dream literally came true & I know I couldn't have done it without their hard work & dedication !!!!! Without a doubt I know with world car I'm in good hands lol !!!!! ????????

free2bnjc

14 de abr. de 2016

The people at this car place are professional and always courteous! I have shopped here often and continue to be pleased each and every time I leave here.

no1texan2

12 de abr. de 2016

Freddy did a great job. Very friendly helpful and able to solve all issues. Able to help find a vehicle that would fit our needs.

rachelkk60

12 de abr. de 2016

Mr. Delarosa and Mr. Willis provided excellent customer service and went out of their way to assure that I got the best deal for my money. I was even given an opportunity to take advantage of a rebate that came in last minute. I am a very satisfied customer.

tonimc2

9 de abr. de 2016

My first time working with this dealership. It was a very good experience. Everyone was courteous and very helpful. Thank you Fred, Hilton and Murphy for all your assistance and helping me with my purchase.

sspencer661

9 de abr. de 2016

Outstanding value services. My issues are resolved with a pleasant attitude. I will return in the future. Thank you ver much and have a great day.

JOHNTHENURSE

7 de abr. de 2016

Satisified with all departments and personnel would recommend to family and friends this is my second automobile from this dealership spouse also made a previous purchase

frewil

6 de abr. de 2016

My experience with World Nissan/ Hyundai in San Antonio, Texas was excellent. Sales person was knowledgeable, courteous and well mannered. I was offered something to drink several times. Dealership was clean.

rlarzelere

3 de abr. de 2016

Rene was great! I liked that he was not pushy and showed me what I wanted and listened to me. I like all that WorldCar has to offer. Extended warranty and service.

flyceleb

3 de abr. de 2016

My overall experience was great. Mr. Peoples helped me find the perfect car, for the right price, the color and accessories I was looking for. Spoke professional, and spoke down to earth car talk. Great sells person.

veronica0

3 de abr. de 2016

Bill Stratton is one of the best Sales Consultant ever. Since I just recently moved to San Antonio, Texas, Bill made me feel like family and at home. He wanted to make sure I picked the car I desired. Hats off to Bill Stratton for his top notch customer service.....I have purchased about 4 Hyundai in Florida..... But I have had the greatest time purchasing my new Hyundai here in Texas. The purpose of life is to enjoy every moment....This was one unforgettable moment purchasing my 2017 Elantra with Mr. Bill Stratton.

jacquelee1026

2 de abr. de 2016

I have purchased my third Hyundai Santa fe and I just love the 2016 with all the features and the feel of it when driving down the highway. World Car Nissan gave me no hassle and I love that you are trying to decide the purchase of a new vehicle. Keep on doing what you do.

cdeboer

2 de abr. de 2016

Really enjoying the car. Just wish there was a way to expedite the car purchasing process particularly when one is paying cash. It just seem like there is a lot of unnecessary waiting around at the dealership for whatever reason. We just do not understand way it has to take so long.

kripner

2 de abr. de 2016

No comment I do not wish to provide additional comments. This is a tool for you not for my benefit and I do not wish to provide a written evaluation or series of comments regarding the purchase of the car.

laryc1

1 de abr. de 2016

I had a great experience purchasing my vehicle even though it was storming that day. That was the only delay. Make sure floor covers are on both sides of vehicle, to avoid getting carpet dirty.

claudemccabe

1 de abr. de 2016

We priced the car we wanted over the phone, and were very pleased with the customer service when we arrived at the dealership in person. The salesman was very attentive and pleasant.

hytravelgirl

31 de mar. de 2016

Please refer to the comments written previously on this survey. I do not wish to rewrite the same comments over again. Sales Rep and Sales Mgr. were excellent. Finance process needs work in organizing materials needed prior to customer purchasing.

karenftx1

31 de mar. de 2016

I had a great experience with World Car North. I got the car I wanted with a great warranty. Everyone was very professional to work with.

kimberlybrooks

31 de mar. de 2016

The staff I worked with were all very courteous and professional. I had a set amount I would pay monthly and they worked over three days to find the right financing and price. I really appreciate all the hard work they put into this sale. I would consider myself a difficult customer and they handled my situation with the utmost professionalism.

JohnMnemonic

29 de mar. de 2016

Walked in thinking I was going to look at a few cars. After talking with John Stokely he showed me one car and knocked it out of the ball park for me! Love the car and will definitely be going back in the future!

Ken

28 de mar. de 2016

From the moment I drove on the lot I experienced great customer service! Rene took the time to show me some really nice cars and not try to stick me into the first thing we tried. We drove some cars and he found me a great deal with a great payment. All said and done I left with remote start, sun roof, and Bluetooth, in a great color !!! Love my new ride!!! Thanks rene!!!!

tiffanyyvonne3

28 de mar. de 2016

Rene was very helpful and made me feel very comfortable with my purchase. The process was not time consuming at all! I looked around found a few cars that I was interested in and then drove them and found the one I wanted! Shorty after that I did some paper work then I was out the door with a brand new car.

scottandy88

28 de mar. de 2016

Everything went smooth, Mort answered all my questions and explained all the details. He was friendly and professional. I would highly recommend this dealership to my friends and family

jacquelinecrail

25 de mar. de 2016

Very friendly atmosphere, felt welcomed from the time I walked in. Even my children felt welcomed. I will recommend my family and friends for their vehicle purchases.

ronperez89

25 de mar. de 2016

See my previous comments written in this survey. My salesman Alan was awesome, he sold me on the value of the car. The car is great and enjoying it.

eboley65

25 de mar. de 2016

Excellent service, friendly atmosphere. Everyone was helpful in one way or another. All of our questions were answered and we were treated as if we were part of the family!

teamjof42

24 de mar. de 2016

I was greeted immediately and my needs heard. I drove the car I purchase and felt I receive a great quality vehicle for a reasonable price. I was not there all day and left pleased with the entire friendly experience. Thanks you!

jasont

21 de mar. de 2016

Jim was very helpful in finding a car fit for me. I came here through browsing their inventory online and walked away with a better deal. I couldn't be any happier with my experience.

loraine308

18 de mar. de 2016

Delearship needs customer service and care improvements. First car purchased did not have all features promised. Tried to sell Gap insurance that was overpriced and really covered nothing. Replacement vehicle was overpriced which had the one feature the first was lacking. Was being charged for fees already paid for. Just very speaky and deceptive financing practices.

reginaldp4

18 de mar. de 2016

I've purchased a few new cars in my life and I can honestly say that I've never been treated better. Every question that I had was answered and I felt that I was treated very special.

will_m7

18 de mar. de 2016

Salesperson, Renee I believe, was very nice. Would recommend. Liked the follow up by the acrylic sales manager who made the deal happen for me. That was nice. Wish I remembered his name to add to the review

sarah.schatz1024

14 de mar. de 2016

This dealership is awesome! The salesman take their time, and never pressure you or try to talk you in to a corner. No fine print, and no hassle. Find Albert Castillo!! He will definitely take care of you and answer everyour question you have. But most importantly, he makes sure you know that he is listening to you and cares about you personally. A great guy, honestly. And if you get a hiccup in financing, ask for Murphy. He's super sweet and will do everything he can to help you.

ramon.montanez

11 de mar. de 2016

Good service was provided. Friendly people that made car buying easy. Clean environment that was pleasing to the eyes. Great selection of cars to review. Financial wait time was minimal.

mrdsatx

11 de mar. de 2016

Fix make ready they suck. Too slow to get car ready for delivery. I don't trust the maintenance area. Sales force and financing are great.

mafields

11 de mar. de 2016

It was great working with Mort Peoples and with the sales department. We got a great deal on a new car for our son! What ruined it was the experience we had with the finance department. The individual we worked with was incredibly unprofessional and disrespectful (unfortunately I can't remember his name and I can't read his signature on our paperwork). He had such a disingenuous demeanor, it was so off-putting. Why is he allowed to work there?

Ddeluna

11 de mar. de 2016

We needed a car for our 2016 Grad and we got it. It was fast and easy everyone helped and we enjoyed our time here at World Car. Thank You

sly0123

2 de mar. de 2016

Both Bill Stratton and Jon Murphy were very helpful in helping me to trade in my old Santa Fe for a 2016. Bill has sold me four Santa Fes and is always very helpful and always checks on you to make sure everything is okay. Bill was helping two of us a the same time so Jon stepped in to help me with some of my questions and some of the negotiations. I feel I got an excellent deal from them and I LOVE my new SUV.

P_J_WEBB

10 de feb. de 2016

Greated by Jim who was very enthusiastic. Quickly got to test drive a vehicle while mine was being apprasied. Jim, who was being trained by Hernan, did everything he could to make sure we were happy and satisfied with out purchase. The sales manager, Jon Murphy, worked hard to close a deal where everyone was a winner. We enjoyed our time at World Car Hyundai and highly recommend the dealership.

CHARLINK

9 de feb. de 2016

WE would recommend this location to anyone needing a car. Especially Dewayne Williams.he was very helpful in explaining all aspects of our buying experance. a very pleasant experance.

SUPERCHARGER_V8

9 de feb. de 2016

With our idea of how dealer run business was nothing what we got from Hyundai. It has thrown me and my wife a big loop. We never would have expected that the sale person, with the financial, and financial manager to give us a huge respect, humorous, and understanding that we weren't expecting. Kudos to everyone that we seen and dealt with. Thank you again for my wife and I new Tucson

KRHIGHLAND

3 de feb. de 2016

Bill was a great salesman.... we told him what we were looking for, he gave us a number of choices and ultimately found us the perfect car at the right price.

CKAURICH

3 de feb. de 2016

This is the 3rd vehicle I have purchased from World Car. They are always very friendly and helpful and I always feel I got a good value. This is my very first brand new car purchase and I am very impressed with the warranty and service that come with the vehicle. I drive my Tucson with pride and even named her Petunia. :)

bailey1776

31 de ene. de 2016

Was extremely pleased with the deal on all points. The staff at World Car Nissan worked various facets of the entire deal to make it possible for me to drive off in my new Frontier within four hours from walking into the dealership. They made an amazing effort to get the financing I needed to make the deal possible and yet keep my payments within 60 dollars of my requested monthly payment.When I had driven my truck home I discovered that my other set of new keys were missing. I made a call to World Car. Within ten minutes the young lady who had sold me the truck called back and told me that they were in the drivers manual case. I've dealt with four other dealerships in San Antonio since 2010 and believe me that once they have your money, they don't know you anymore and are less than helpful with any problems you may have. I wanted to rate World Car higher but ran out of stars. The young lady, Sophia, had only worked at the dealership for a couple of months but led me through the buying process as expertly as anyone better than the seasoned pros I had dealt with in the past and she did follow through after the deal by responding to my key loss

S.S.BOYNTON

20 de ene. de 2016

Great experience, excellent customer service and ability to locate what I needed and had exactly what I was looking for. Made the buying experience quick and easy

Customer001

19 de ene. de 2016

I bought a new Hyundai Sonata from this dealership and they are the very worst. Shady business, lies, sold me a defective car which I am sure was not new. New car engine blew up after only 1000 miles, they damaged parts of the car body, kept the car hidden from me and 10 months later the car still not working, engine is dead again. I repeatedly reported issues with this car every 3 weeks or so, always told me is nothing wrong with it. Hyundai suck, worse cars ever. Don't be fooled by how they look or options, are a piece of crap in reality. This dealership is one of the worst, and be aware what you sign. They will sweet talk without explaining anything and then if you have issue you are living a night mare. Stay away from this dealership and most important stay away from Hyundai forever.

TOMSAMM

14 de ene. de 2016

Appointments were made in a timely manner, to avoid waiting. The sales staff were very knowledgeable, and assisted me in every way possible to see that my needs were met. Should I ever decide to buy another Hyundai, it will be at this dealership, because I trust the people that are working there.

GARCIA.TERIE

13 de ene. de 2016

The staff was very knowledgeable and pleasant while helping me find what I was looking for and making sure that I was completely satisfied with my overall purchase. I am very happy with my experience and my car. You guys are awesome. Thank you so much!

EMILIOMARTY

9 de ene. de 2016

We highly recommend World Car Hyundai dealership. We had a very pleasant car buying experience. They offer quality vehicles and service at a great price.

LANDGALDERETE

8 de ene. de 2016

THE QUALITY OF THE HYUNDAI PRODUCT AND THE PROFESSIONALISM OF THE WORLD CAR STAFF IS EXCEPTIONAL. THIS THE SECOND HYUNDAI I HAVE PURCHASED AT WORLD CAR AND IT WILL NOT BE THE LAST. OUTSTANDING ORGANIZATION WITH DEDICATED, PROFESSIONAL PEOPLE.

MISHAKERN

6 de ene. de 2016

I knew the car, price point and what I needed in a car. My salesperson found me the car that I love. The most taxing experience is the waiting.

JENILAMB17

6 de ene. de 2016

Very friendly atmosphere. Hard working and dedicated sales team members-- no pressure tactics--just honest upfront pricing. Exactly the car buying experience was hoping for and the best I've had. Well worth the out of town trip.

BACONDEITY

1 de ene. de 2016

Everyone I dealt with was professional, delightful to talk to, and extremely helpful in the purchase of a brand new vehicle for a first time buyer like me. Not once did I feel like I was being influenced to get something I did not want to. So thank you for that experience.

BLUE31445

29 de dic. de 2015

I just walk in and was taken care of very well. I let them know what I was looking for, and I walk out with something I did not expected. Very happy over all. I've been a ford buy for years, but they didn't have what I was looking for.. Will buy from this dealership again. I had a wonderful experience. My son is now 17. I will definitely visit your dealership again.. See you soon and Thank You Again..

DIANET452

29 de dic. de 2015

Great car buying experience from all at world car. All went out of their way to make us comfortable and take our needs into consideration

CCGABLE

23 de dic. de 2015

We really enjoyed Rene at the World Car Hyundai. He was very helpful and friendly - never pushy, but always there if we had a question. Very good employee!!

JAREDNJESSICA

10 de dic. de 2015

The dealership was able to work with me on my finances and set me up with the correct car for my needs. I will definitely return to this dealership for another vehicle purchase.

MCEPPINGER

9 de dic. de 2015

Lost two cars in two months and needed to find something which would work with my budget. Sales staff took the time to figure out what I was looking for in a vehicle then take some options to my needs. This was not the first dealership I visited but it was definitely the first that seemed interested in getting me into a vehicle I wanted.

MLTUPPER

4 de dic. de 2015

Martin from Nissan was very patient with me I had him show us many vehicles before finally choosing the new Velosetor!! He was such an awesome sales rep!!

Hyundai Life customer, no longer

3 de dic. de 2015

Buying a car here was a good experience but the Maintenance Dept is a nightmare! If you are someone who maintains your vehicle so it will last this is not the place for you. My problem started with a recall and it has been a nightmare since, in and out of the dealership, no resolution, addressing one issue only to have them cause multiple others ( worked on ignition, said it was fixed (found out later it wasn't , stranded again) picked up my vehicle, & when I got home realized they had broken the car alarm). I have taken excellent care of the vehicle, looks great I only wished the dealership cared about the maintenance and upkeep as well. They do their best to deflect finding a resolution especially if you have purchased their dealer extended warranty. I have been asked several times if I bought the car with them, has it been wrecked, or they tell me nothing is wrong paperwork states "no problem found" even if it was apparent when I dropped it off there was an issue. The car alarm is still inop & the car has been with them now for two months in & out of the shop this year makes this a combined total of 6 months since APR 2015. They recommend that I trade the car in and remind me that the warranty will expire soon... I STRONGLY RECOMMEND staying away from World car HYUNDAI!!!! I cant say it enough.Horrible ....Horrible........Horrible Service Department!!!!!! Stay away.......

SAVANNAHSAVAGE412

2 de dic. de 2015

We were very pleased with Tye. He listened to our requests. He was courteous and very friendly. He answered all our questions and addressed our concerns. Carlos did his best to reach an amicable price and we were pleased. Carlos was also very friendly and very informative.

BEDO0906

1 de dic. de 2015

Our sales consultant Michael McClinton was very helpful and knowledgeable, we were not satisfied with the financial person that we dealt we, we addressed our concerns at the dealership on the Nissan side with a manager. The rest of my comments are on the previous page of survey.

Caps05

30 de nov. de 2015

I am nothing but disappointed with my entire experience since purchasing my new 2016 Hyundai Elantra at World Car Hyundai in San Antonio, Texas. I purchased this car mid October of this year and it has spent most of its life with me at the dealership sitting on the lot while waiting for repaires that were promised by both the sales man Jose and a sales manager named Henery who has since left the dealership. I was told my car had transport damage to the rear driver bumper and it would be repaired good as new the following week. When I showed up for my appointment Henery was not there and no one seemed to know what was going one or cared much to help. Fred asked if he could help and took in my car to be fixed. After staying at the dealership for three days my car only received a oil change and no repairs. I was then told another lie to come back next Monday and they will have it completed. I show up Monday the 23 of Nov and am back today Monday the 30th and there is a film on my car and Fred is not here to help me nor has he contacted his fellow coworkers to inform them of my car and that I would be in to pick it up. I work out of my car and now I am sitting in the lobby area waiting for them to detail my car in hopes that they can get the film off. When I asked what happened and why has a simple repair taken so long to complete they simply reply with shrugged shoulders "I don't know". They have done nothing to help make up for my troubles or even offer a simple apology for all this, they simply tell me "ugh just give them a bad review". If anyone asks me what I think about my new car I will tell them don't buy one, go to Toyota or Mazda. It is now one day before Dec 1 and I purchased my car new on Oct 16,2015 and I still do not have it repaired to good as new as I was promised. I came to this dealership with the high expectations of their supposedly well know world class customer service yet I have received the exact opposite of that. After signing that dotted line and walking out with my keys they simply forgot about me and felt no need to make good on their promise or good name. This dealership is a joke and cares nothing about their customers other than selling them and taking their money. My next vehicle will most definitely be purchased elsewhere and most likely by another manufacturer.

LEN47

27 de nov. de 2015

we were treated with respect, we bought a great car in a reasonable amount of time. We were given options and were not pressured,overall a great experience.

MORPH0

19 de nov. de 2015

Honest and fair - no sales tricks or bait and switch. Great sales staff who are hones, friendly and courteous. Highly recommended. Best of the best.

DENNISSE.SANTOS

17 de nov. de 2015

I received my vehicle in excellent conditions, in the future probably I upgrade it for one with more features. I'm satisfied with mine so far.

LAWRENCE.J.GARCIA

15 de nov. de 2015

From the moment we were introduced to the salesperson to finalizing the purchase took 2 hours. We showed up informed and ready to purchase an accent but had it not been for the salesman we would not have noticed a better deal with the Elantra. We never felt pressured to complete a purchase. It was one of the easiest and most streamlined new car purchases i have ever experienced.

AUGUSTINE50

11 de nov. de 2015

Your service team was fantastic and especially Hector who took me through the process with Fred who was also outstanding. I enjoyed the experience. The only problem was a plug missing on the passenger side which holds up the roof carpeting. Its on back order and its now going well into the second week. I am still waiting. This does not reflect on the staff at the location, I could see they were striving to get the part as quickly as possible.

GNIEVES

10 de nov. de 2015

Everyone at the dealership made me feel comfortable and did not force me to buy something I did not want. True professionals in every aspect.

DJSTEWART81

10 de nov. de 2015

I went in to the dealership for moral support for my sister. We both ended up purchasing a vehicle with Dewayne. He was not pushy and he didn't leave us hanging in limbo while waiting on finance. I have to say it was actually a great experience.

Ma Campbell

8 de nov. de 2015

Great guy! Very knowledge and would recommend him to all my friends and family. My visit to the dealership was pleasant. Tye explained all the features in vehicle to me. The warranty program was explain to me by Tye and Carlos and it was excellent. The warranty exceeded my expectations.

GC0530853

31 de oct. de 2015

Excellent experience. The staff is very friendly and willing to assist. I purchased the vehicle at an excellent price and financial terms. Definitely will go back for maintenance and business.

CRIDDLE96

28 de oct. de 2015

Rene and his manager went out of there way to help us find a new car that fit our budget. We first went in to upgrade form an Accent to an Elantra. The financing just could work out for our budget so we went home. Less than 2 hours later Rene calls with an Elantra that is with in our budget.

DRJWA57

23 de oct. de 2015

Like buying from a good friend. Dealer provided exactly what we were looking for at a great price. We were completely satisfied with the way we were treated and would definitely recommend dealership and salesman to our friends.

JOCKERSMARLA

22 de oct. de 2015

My salesman, Tye Eggleston was wonderful..very friendly and accommodating, and took his time helping me find my new car.I would recommend him to anyone wanting to purchase a new car.

MSIMPSON13

20 de oct. de 2015

I have to praise Luis Mendoza. Outstanding young professional. He was the perfect sales person for me. Patient, humble, friendly, not pushy, exactly what I needed.

DENISEDUREN

20 de oct. de 2015

Rene was great, so was the manager. I'm a very busy single mother and they seemed to understand my needs. Person who had me sign was not

DIANAGV

16 de oct. de 2015

My salesperson, Tye was exceptional. No pressure selling, allowed me to look around without hovering. Allowed me to think about my possible purchase without blowing up my phone with follow up calls. I made my purchase and Tye has called back to ensure my satisfaction. I am very impressed with Tye and will definitely consider my next purchase with World Car.

JANDMBARRERA

13 de oct. de 2015

I am so happy with my experience and purchase! My salesman was just phenomenal! I love my sonata and very comforted with the warranty that is standard!

ELYSEN9

2 de oct. de 2015

I had a good experience. I was able to buy a new 2016 Elantra for a good price. The staff was very helpful. I would recommend this place to anyone.

KJV212

30 de sep. de 2015

Great experience for buying a car I have no complaints at all. Easy test drive. Everyone worked together to help my wife and I to purchase this vehicle even though our credit was not the best.

RITA_ALDRETE

17 de sep. de 2015

I was in need of a newer vehicle and my cousin Thelma recommended me to WorldCar Hyundai in Live Oak, Tx where she purchased her car. I am now driving my first brand new car and am so blessed! I thank God for leading me here because not only do I have a beautiful vehicle now with great Warranty but during the paperwork process I was treated so very kindly by all the Salesmen and Finance Dept. I do recommend WorldCar Hyundai to everyone! God bless those hardworking, dedicated salespeople and I thank you for making a difference in my life!!

JBRAY0

14 de sep. de 2015

The staff at World Car Hyundai, on IH-35 North, always take good care of me. Service staff are courteous, friendly and helpful, and the sales staff are outstanding. I am pleased with the employees at this location.

SKCLOW

10 de sep. de 2015

Thanks for all your assistance. It was a pleasure speaking with each of you who assisted. My daughter is very happy with her vehicle.V/RChristopher Mills

GETWILD_319

8 de sep. de 2015

Great experience and awesome salesman. (Tye Egglestun) Very helpful and professional. Excellent service, satisfied customer. I'm very happy with my new car, very smooth drive.

ALYNACASTRO

6 de sep. de 2015

Had an awesome experience at world car hyundai. The staff was friendly and very helpful. And I love my new car. I'm glad I chose world car Hyundai to purchase my vehicle.

RLANDIS0

27 de ago. de 2015

great deal staff went out of their way to make the purchase experience quick and painless. would highly recommend them. car was exactly as advertised.

STEVENBOLEY0688

23 de ago. de 2015

World Car's biggest asset is Bill Stratton. We have purchased four cars from him. We are so happy with Bill that we have promised him that we are his car customers for life, and will tell everyone we know, and anyone we hear interested in buying a car, to go go world car, and specifically Bill Stratton.

JOHNTHENURSE

18 de ago. de 2015

Best car buying experience hands down. Professional courteous staff. Wide selection of vehicle choices. I will be happy to refer family and friends to this dealership.

COUNTEM1127

17 de ago. de 2015

Can't say enough good things about the people at World Car Hyundai. They kept every promise made in their ad, and went above and beyond to make sure I was happy.

AST1N

14 de ago. de 2015

They did a wonderful job in assisting me and a great job getting me in the proper vehicle! My salesman was very professional and did everyting possible to get me in this car!

COMMUNISTCADET

7 de ago. de 2015

Love the sales men the most, tye E he needs a raise and givin a promotion because of how amazing he was super amazing I'm glad I got to purchase my first car here.

DANTE.PAWA1

4 de ago. de 2015

You can get excellent value and price with this dealer plus lifetime warranty. The only question you would ask after is why not? I'd definitely buy another car from this place and even recommend it to my friends

RAZOE94

3 de ago. de 2015

Great service and very friendly. I would definitely recommend. I purchased a car before herrat this location and I was helped out just like this time. World car Hyundai never let's me down

BOBADILLANATALIA

1 de ago. de 2015

Awesome experience the staff was very profesional really helpfull they really wanted to put me in the right car i was very please with everyone in the department

RICEBERGJOEL6

31 de jul. de 2015

From the greeting to through the process the dealership had the right employees in place to make my visit not like most dealerships, Extreme Fun!

AYECEEALTLAND

29 de jul. de 2015

Salesman and finance staff were very courteous and willing to work with me even with my absence of credit. I had been shopping around and was looked down on at other dealerships due to my age and credit being 0. They were able to keep my payments within my requested range and I greatly appreciate their help.

HIRAM.MOJICA

29 de jul. de 2015

Great job, took time to listen. Financing met my needs and ended up purchasing two vehicles. Amber explained the additional products with no pressure to buy. Gave her opinion when asked.

S.JAY.MENEZ

24 de jul. de 2015

Great customer service and satisfaction with the staff and salesmen. Looking foward to another future purchase at World Car Hyundai. Welcoming my family and I with open arms already built a trust with us. The timing was oerfect.

MDBALLA1

22 de jul. de 2015

the overall buying process went great. no pressure from staff to purchase this or that. didnt try and put me into a vehicle that i didnt want.

RJBROWN1

20 de jul. de 2015

Just a wonderful experience from my sales rep, Billy Stratton, Hilton who helped with car trade ins and financing, to the girls in closing , Amber Morales and the person she was training. Billy has called 3+ times since purchasing to make sure I am loving the car and having no challenges. Plus, recently put my license plates on the car! He is an honorable easy going person to buy a car from and I will highly recommend him to others.

2KLTKWOOD

18 de jul. de 2015

Outstanding experience. The staff was not too aggressive and that was a definite plus for me. I look forward to continue the relationship with this dealer by using their service department for routine maintenance.

SGOMEZ_1

16 de jul. de 2015

Great experience, process went very smooth, no pressure, accommodated my needs, very helpful and friendly staff, will definitely recommend this buisness to friends and family.

YATES.JOSHUA27

15 de jul. de 2015

Thank You for the help and effort World Car Hyundai, we really enjoy the new vehicle we purchased from you all. Look forward to possibly buying another vehicle from you all in the future.

HILARIOH1000

12 de jul. de 2015

When buying a vehicle, I like to look at the whole price of the vehicle. I visited many Hyundai dealerships in Bryan, College Station, Austin, and Houston Texas in order to find the best pricing and car buying experience. World Car Hyundai was the only places that never once made me feel pressured or tried to push monthly payments. I got the exact make, model, and trim of the vehicle that I wanted, thanks to my salesman Billy Stratton. Who not only showed me every available trim of the Hyundai Tuscon that the dealership had in stock, but also Bill was concerned about the time my father had to leave to do his dialysis. The main reason I bought my Hyundai Tuscon from World Car Hyundai was because Bill Stratton was nice enough to go out of his way to show me my options of vehicle trims, when making the deal he never once pushed monthly payments, and I felt that he actually cared about my needs rather than just pushing me to buy a vehicle.

DELMERA2001

7 de jul. de 2015

Everyone was great. Time was ok.i was given lunch and water. Everyone were professional. The dealer was nice. The finance people were great and caring

GMONEY862000

6 de jul. de 2015

The best part of my experience was working with Bill Stratton. He was cordial, professional, and very knowledgable. He made me feel very comfortable and let me take all the time I wanted to test drive and ask questions. He was an extreme pleasure to work with! Hyundai's warranty also made the decision to purchase easier to make.

judyM

11 de abr. de 2015

We really appreciated that they were honest with us. David and Leon helped my sister be where she needed to be financially and with the car she needed. Thank you guy..

Ionut M

10 de abr. de 2015

Avoid this dealer and Hyundai as a brand as much as possible, here is why. I bought a brand new Hyundai Sonata 2015 on February 28,2015 from World Car Hyundai Nort, San Antonio, TX. On March 31, 2015 the car broke in the middle of the road, engine has overheated.So I called the towing company and transport the car to the dealer for diagnose. The following day I called them to ask about the car and they told me ''we need to replace the entire engine in order to fix it''.Dealer will fix it under warranty but that is not acceptable for me, for a car that was on the road literally 1 month and has only 1000 miles. This option may make the car drivable but still impairs the value of the vehicle.I opened a case with Hyundai and BBB Auto Line, but Hyundai said no for replacement of the car or repurchase they want to replace the engine.I refuse to have a "used car" how dealer put it, with a replaced engine that most likely will be remanufactured new engine even if they sustain is going to be new out of the fatory.I know they can say whatever to me just to get me out of their back.If I want that I will buy a used cheap car, buy a new engine and I will have a used car with a new engine way cheaper, without a high monthly payment for the next 7 years. Car value right now , dropped about 30% with a replaced engine it will drop even more around 50% or lower depends on mileage down the road. So I am paying for a new car with a major repair and who knows what are problems this car has. This car is a lemon but dealer or manufactured trying to get away with it and make the customer supporting all this. I am making monthly payments for a car that is not operational, and dealer told me the problem is out of their hands. What they are doing now, they are trying to trade the broke car for the curent market value, and make me buy another one. They don't want to refund me or give me another functional new car out of the parking lot. On April 6 I went back to the dealer to ask for a phone number to call Hyundai regional office they told they don't have it, in the same day I asked them for a copy of the service worksheet to see exactly what they did to diagnose the car, they refused to do so. I had to go around them to someone else to ask for a copy of that paper, really? So much for customer care, they just don't care. Pretty much they took the money and now they are washing they hands trying to fix a lemon car. I had to get the phone number for regional office from the internet myself and get in touch with them. On April 9 Hyundai regional office called me with some options and I was willing to consider two of them, but I had to talk with the dealer for one of them. So I went to the dealer and find out that they fixed my car without my approval or signature, they also broke the car hood, they bent it and bent and scrat a portion of the car body. They also already ordered the hood and everything else to fix the car, again without me approving anything or them calling me and let me know what is happening with my car. Dealership manager said verbally they will keep the car there and they will work with Hyundai to give me a new one, hard to believe. After two weeks we are more in whole with my brand new car and no good resolution for me the client. So far the repairs of the car cost a bit over 9000$ listed as part not as engine. Who knows how much will be with a new hood, body repair and paint. They also refuse to give me any copies of the service records, they told me I will have them when I will sign to take the car. They are doing crappy things there and Hyundai doesn't care.Now my only resort is to go to court which I will. Buying a Hyundai was the worse decision I have made. Hyundai is the worse car I have ever own.

mightymav73

11 de mar. de 2015

me and my wife recently bought a pathfinder from world car we met a sales person named Edward Ramirez he was very honest and very helpful I would recommend and have to some friends he is a wonderful person in todays time that is very hard to find it would be our pleasure to work with him in the future he has even gone out of his way to call us to make sure everything was going good with our car and if we had any further questions no one has ever done that for us in the past you have one great employee

ROUGE

3 de feb. de 2015

ME AND MY HUSBAND JUST BOUGHT A NISSAN ROGUE ABOUT A WEEK AGO WE HAD A GREAT EXPERIENCE, WE WALKED IN THE DOOR AND WE WERE GREETED BY EDWARD RAMIREZ WAS VERY PROFESSIONAL AND TOOK VERY GOOD CARE OF US WILL RECOMMEND THIS DEALERSHIP AND EDWARD TO ALL MY FRIENDS AND FAMILY THANK YOU PRAY WE MAINTAIN A GREAT FRIENDSHIP THROUGHOUT GOD BLESS AND ALL ALWAYS STRIVE FOR THE BEST

Love

10 de ene. de 2015

I visited World Car Nissan and I had a great experience with David Stubbs. He made me feel welcomed, and he explained the vehicles' information to me. I would recommend him if you ever visited World Car Nissan.

sk8ermom

7 de ene. de 2015

Our new car experience with Jorge was great. He was willing to work with us and showed us numerous cars. Would buy again from them.

paxton.jones.98

2 de dic. de 2014

The experience was great. They are very fast and provide a nice environment to do business. All of the staff members were courteous and authentic.

Jon Paul Fitzgerald

20 de nov. de 2014

My car buying experience was quick and easy. No hassle what so ever and I recieced a good rate financing through them. If I ever need to get another car I would definitely go to them again.

Jackie McMullen

5 de nov. de 2014

We drove 250 miles because the sales told us we were guaranteed approval. We triple checked to make sure before driving here and everytime were told yes. We get here and waited about 4 hours and tgey would not approve us. The sales are sharks and only out to benefit themselves. They will not work with you And the salesman couldnt care less that we drove from Dallas for nothing! They will promise you everything under the sun...do not trust them! The owner is a crook and Ive heard bad things about him. Thesepeople are a joke and I made sure to tell them that as we walked out empty handed! Save your time and ypur money... GO SOMEWHERE ELSE!!!!

RamzFam

3 de oct. de 2014

We purchased a used vehicle from here and from the second I met out salesman David, I knew this was the place for us. Kind, honest, funny, caring are words you don't see often to describe car salesman. This kid has it all and I can't wait to see what his future holds if he's this amazing at a young age. He, paired with Ralph's financing expertise and immediate recognition of my extreme playful sarcasm(which he dealt right back) made the entire experience so easy and perfect for us. They didn't just sell us a car, they joined our family. My kids still talk about them. They played with them while we waited and we still go back for visits. I will never buy a vehicle anywhere else. Love these guys! Go visit and see what they can do for you!

mickeyjohnson0879

6 de sep. de 2014

There are multiple Nissan dealers in San Antonio, but if you want to really avoid the haggle of car buying, go straight to World Car Nissan. We recently purchased a 2015 Altima and traded a 2010 Maxima. Not only did we get the BEST deal on our trade, but got an extremely attractive deal on the Altima. Our Salesperson, Donnie Wilson was outstanding!! Donnie was not only knowledgeable of the Nissan line, but was very personable, courteous, and candid without seeming rude. We shopped around, but always came back to World Car. Donnie was able to juggle multiple customers on occasion and always made us feel we were the only ones in the showroom. When it came to the final negotiations of our purchase, Donnie made the final details of car buying a breeze. Kudos to Mr. Wilson - - if you're looking for a good car, great deal, and great Salesperson, go to World Car Nissan, ask for Donnie, and tell them Mick Johnson sent you!

brenda s

20 de ago. de 2014

I just leased a SECOND Altima from World Car Nissan. If you are looking for the best deal in Texas, go see TRACE VIVENZIO at Word Car Nissan in San Antonio, Texas. Trace is very knowledgeable about all the Nissan autos. He found the exact car that my husband was looking for and the right price. Best experience I have ever had when leasing/buying a car. Thank you, Trace.!

adromgoo

16 de jul. de 2014

My experience with World Car Nissan was exceptional. I had just been through a car accident and was looking for another car. Everyone I was in contact with was highly professional.My first contact was with Gabby, she was so energetic and sweet she made me feel very comfortable. Gabby setup a visit for me and even had someone pick me up since I didn't have a car due to my accident. Donnelle Wilson my sales consultant, he picked me up and right away made me feel comfortable. He is extremely knowledgeable in his field, he was patient in letting me take my time in selecting my new car and I made a new friend in him. I would also like to acknowledge Leon Reid for his hospitality and kindness. I would also like acknowledge Christopher Delgado for his patience and wonderful customer service while explaining the financial part of my experience. All in all I would like to thank everyone at World Car Nissan for the World class service I received. I will recommend World car to EVERYONE!

rstuart61

27 de jun. de 2014

Awesome experience. They are great. We bought a car after mother in law picked the color she wanted. Lol. JORGE was very patient and courteous.

samuelstapp

27 de may. de 2014

If your looking to buy a Nissan go to World car Nissan. Ask for Steven Gomez. I purchased a 2013 Nissan Titan in December from World car Nissan. I don't have much spare time. My work schedule is erratic. Steven had the exact truck that we talked about waiting for me to test drive. After the drive I knew this was the truck for me. Still pressed for time the last thing I wanted was lengthy negotiations. What a surprise Steven and the sales manager made me a deal I could not refuse. NO haggling no arguing. The trade value offered was good on my trade in. The whole experience of buying at World Car Nissan was a pleasure. This May my wife and I went back to World Car Nissan and purchased a 2014 Nissan Pathfinder. Steven was very helpful and patient with my wife. He worked with us until we found exactly what my wife wanted. The entire staff at World car Nissan was very helpful and friendly. I really feel like they go the extra mile.

carolburn56

24 de abr. de 2014

I found my jeep online,called and set up a appointment to check it out. I have never been to a dealership that took such care of me. The staff was very friendly and attentive. They made sure I checked it out throughly. I did purchas it and even though I bought it as is for it was an '07 and had almost 100,000 miles on it, the dealership fixed the only 2 things I found wrong with the jeep. I was treated with the utmost respect. I have been very satisfied with my experience and would recommend World Car Nissan to anyone.

AaronT0885

31 de mar. de 2014

Kris was right on target matching me to the best car. The owner greeted me personally and clearly valued my business. WorldCarNissan customer for life!

Mrguido

27 de mar. de 2014

I took my Veracruz in as some warning lights on the dash were coming on. They immediately took in it and diagnosed the issue. I needed new head gaskets and a new Alternator. I also inquired about other needed service and we worked it all out. 8 hours and $1800 dollars later all service was completed on my car and I was on my way. I have no complaints about the service or the price. I always feel like I get a fair deal from the experts at World Car Hyundai service.

pjbyrd

24 de mar. de 2014

These guys rock. Very friendly and right on time. Always great work and willing to explain all that they did. Wouldn't go elsewhere. Reliable!!

meraley

24 de mar. de 2014

Steve and Danny were a true pleasure to work with - very knowledgeable and effective. They made sure I understood what they did to my Sonata.

spursgrl13

6 de mar. de 2014

Go to Red Mccombs!!! I will never go here again! Not even for my "free" oil change. The guy who sold me my car will not stop harassing me! He called me at 9PM and told me to take a survey!! Also to give him all 10's. NOT. I got a call the other day from him asking if i got my plates and i said no and then he goes on complaining about me giving an honest survey in which i rated them terrible. Not to mention the fuy wouldnt even take the car down to 15000 with 3000 down. DO NOT GO HERE!!!!

TedMathis

3 de mar. de 2014

I've had three different vehicles serviced at World Car Nissan over the last eight years, and I've always been very satisfied. I recommend World Car Nissan to all my friends.

liberad

26 de feb. de 2014

Visited for an oil change. The service was great and the price was a good value. All service representatives were helpful and Luis Decker went out of his way to make sure I was completely satisfied with the work performed.

houstoer

18 de feb. de 2014

Regular servicing. Oil change etc. People were really nice and the work was performed great and price was good. Overall a great experience will definetly use them again for my needs.

jrivasjr

29 de ene. de 2014

Let me begin by stating that I have never, ever had a bad customer service such as the one that I experienced at World Car Nissan in San Antonio, Texas. I am sendng out this information out to let others know to be very careful with who you are dealing with when going to dearlerships in and around San Antonio, Texas.Now with this being said, My credit is not perfect, bad to be very honest with you but I am also going through some medical issue that have me in a huge hole right now. So I thought I could go and try to change something to make my life a little easier. I saw this 2008 Dodge Charger on the WCN website, very nice looking car I might add but boy did they try to pull one over on me BIG TIME! First, I was promosed all kinds of things, first, I spoke with some girl who said was going to help me, I didnt realize it then but she only sets up the appt, she is not a salesperson, to make matters worse, she puts me in a "VIP" list to deal with a salesperson, and then, there I was like an idoit waiting for someone to come oustide and greet me..funny thing though, you could see all the salespeople smoking in one area, even worse when they get into the vehicle that you would like and they smell like cigarettes!!!So I test drive this Dodge Charger and it has a funny drive to it and I mention it but it's like the salesperson was deaf or avoiding to answer my questions regarding the Dodge Charger and the trebbling of the streering wheel and the undercarriage. The Salesperson answer...wait for it, wait..." it just needs a wash, thats all!"So my wife and I are sitting with these salespeople and mind you, We've been there for almost 6 hours already! one salesperson came up to me and said, "Hey, you will have to give up your Disabled Vet license plates!". I'm like noooo, those plates are mine and they will go on to the new vehicle if I qualify. He goes on to state that no, there was a new law that took effect that states all DV license plates have to be turn in and I will need to pay for new ones!.............STRIKE ONE!The second salesperon comes moments later and tells me that I will need to have my insurance card show the Dodge already on my insurance before they will look at trading in my Camaro!.........STRIKE TWO!First salesperson comes back to me and states he's been in this business for decades, after I just watched him eat a HOTDOG in three chews and has mustard on him...way to go BIG GUY!!! STRIKE THREE!!!!!!Another salesperson comes up to me and says "Hey, take the car with you and we'll see on Monday to go over the contract with finance." Ok...wait for it....YOU'RE OUT!!!!!!!!!!!!!!!!!!!!!!!!!!Now this is all on a Friday! well I stated to all the salespeople that I am not driving out with the dodge and I will wait for them to get back to me to see if and what I qualified for. Saturday goes by, nothing, sunday..closed. Monday comes and nothing..I called all the salesmen that I worked with and nothing, no returned calls...then I get a hold of a manager who stated this to me..."why should I have my guys waste thier time on you when we have other people with good credit waiting in lne to see us"...waiting in line? really? I left it at that and I stated, I should have at least gotten a phone call from WCN to say hey man, it didnt work out..sorry. NOTHING! ABSOLUTELY NOTHING FROM THEM.Now just imagine if I had listen to the salespeople at World Car Nissan and had taken the Dodge Charger home! Becareful where you shop for a vehicle...I've learned my lesson here, I'll wait to get back on my feet again and go back to Ancira Chevy where I have purchased two Vehicles with John Llanes, Jose Rivas

ms4825

21 de ene. de 2014

My car was taken into service as soon as I arrived. Everyone was very friendly. Zack (I believe was his name) walked me to the cashier and then walked me to my car and made sure everything was OK before I left.

Alyssask

25 de nov. de 2013

Took vehicle in for service, waiting almost 2 hours and windshield wipers were put on reversed - one of the blades is sticking out over the side of the car but it was dark when I got into the vehicle and did not see right away. I called to resolve after noticing it when I needed them in the rain. They told me to come in tomorrow in the morning which I am unable to do. I asked to be compensated for the poor quality of work and they then said if I don't want the blades I can return them for a refund. I obviously want the blades but would like for the work to actually be done correctly. The work was negligent and lazy and the customer service was lazy as well. I spoke to Barbara who then forwarded me to Dante who spoke to the service advisor (unknown name) as a "middle man", repeating everything I said to him since I am assuming he did not want to speak to me directly.

brendiurix

20 de ago. de 2013

I went to this dealership to buy my Rogue first they told me that i wasn't approved that I need a co signer , so I left the dealership and went back home , when I get home I receive a call from Megan and told me that I got approved so I went back to the dealership I give my downpayment and I signed them , but the thing is that they wanted my paycheck stubs and a letter from my work they told me lies , so I keep my Rogue for a week and in that week I received calls from this dealership like at 8 pm and told me if you don't get a co signer I would go to your job and pick up your suv , I got mad i went and return the Rogue and pick up my trade in and my check and went to another dealership and bought me another car.

KrisHSA

10 de may. de 2013

Wendy was a breath of fresh air when it comes to car service. My car had to be towed in on a Friday afternoon. She kept up with its progress, kept me fully informed, and followed through on everything she said she would do from the moment it arrived until I got the car back the following Monday morning. She is a jewel!

staticload77

10 de feb. de 2013

Extremely rude and unwilling to help you with anything if you dont meet a certain criteria. Made us sit for over an hour half because we were assigned a sales man yet plenty walking around us. The managers are very cold and unwilling to work with you and not friendly at all. You could feel the tension in the place and was not comfortable or pleasant. The facilities and restrooms were horrible and the main floor stunk like feet. I would never come to this place again!!!

satexaslady

4 de sep. de 2012

My name is Barbara Perez,I Know people always call to complain , But My Experience was a Great Job Done By the Parts Dept Adrian HernandezI was in Tears by the way The Southside World Car location Parts Dept Paul had Treated Me.In desperate needs I call Your location and When I walked In It was a Blessing as I told Adrian Hernandez That Paul had given me the run around.What took South side location 2 weeks and still no part.Took Adrian Hernandez in Parts 1day and fixed the missing part issue that same DayI had ordered the part and even one time on the phone one employee was gonna give hin my phone # to call me he never did. He told me I had to order with my credit card Then he lied to Daniel saying he didnt get my card. He just Lied about it. And he ordered the Wrong Parts!I even called Mr Wayne Wright to this date No Calls I Guess the South side area Dosent care what their Employees do to Customers . Since I havent had a call Yet from Him I left several messages and no calls yet.IT shouldnt matters if its a $2,000 dollar part or $2.00 dollar part since I have ordered parts from there all the time to replace what breaks on my 2001 hyundai and 160,000 miles and still runs great.What Aadrian Hernandez Parts Manager did was Take Charge of the Maddness.He got the part I needed that same day and I then order more as back up. This all started when I had my last oil changer and they did put the Radiator resv cap back on they said It was like $2.00 or some thing even one of the cashiers say let them pay for it and I said no I would just replace it.I never thought it would take 2 weeks because Paul ordered the wrong item saying I had told him something else. That was another lies.I even left several messages to Wayne Wright Gm to talk to him about all this and to this date no call . World Car soutside location dosent care about customers?Its a Shame that Paul in parts treats people in this manner.But Thank God for Adrian and Rick and the parts staff and even Rose and who ever answer the Phone They Did Everthing Right!! And I was Glad Adrian took charge andeven Linda Anderson They did what the south side location wouldnt and couldnt Do!!!

Doni

3 de ago. de 2012

WENT IN TO GET NEW BATTERIES IN KEY FOB FOR PROXIMITY TYPE KEY. THEY TOLD ME IT DIDN'T TAKE BATTERIES! WRONG!!! THEN HAD TO TAKE CAR FOR RECALL ON STEERING COLUMN. AFTER THEY DID THE WORK, MY BACK UP CAMERA NO LONGER WORKS PROPERLY, HEADLIGHTS GO OFF AND ON AT THE TOUCH OF THE TURN SIGNAL, GPS DOESN'T WORK PROPERLY, AND STEERING WHEEL DOESN'T STAY LOCKED IN POSITION. BECAUSE I HAVE NOW TURNED 60,000 MILES, THEY TELL ME NONE OF THIS IS IN WARRANTY ANY LONGER SO WILL BE AT MY COST. FUNNY PART, EVERYTHING WAS WORKING OK UNTIL WORLD CAR HYUNDAI TOUCHED IT!!DONNA FRANCO

Criseldaallendorf34

3 de feb. de 2012

Hyundai made it very easy to buy our third car. The process was very easy and fast. We will continue to come back. Great dealership!

stacy027

30 de sep. de 2011

I am not one to complain but I haven't purchased a car in over 4 yrs and it was only my 2nd car I've ever purchased and the experience was horrible. I would never go back. I even purchased the warranty and I don't even want to go back if my car needs service. My sales rep was not welcoming or friendly and did not return my calls. I could've gotten a better deal elsewhere that would've made me a much happier customer! Oh well it is what it is...now I know for next time.

nismo28

26 de ago. de 2011

When our car broke down Wendy made getting it fixed as easy as possible for us. We were able to understand all the repairs and it was fixed very fast. I will make sure all my friends know to come see Wendy whenever they need anything. Thank you for your great service Wendy!

chazelgrove

8 de ago. de 2011

I brought my old (1998) minivan in for help with a number of issues. All 3 of these guys were AMAZINGLY customer service oriented. I was blown away by the level of customer service I was shown, and how pleasant the overall experience was. I felt like I was carefully listened to when I was describing my van's issues, and that --as a female-- I was not 'talked down to' like so many times happens when dealing with men in the auto industry field. This dealership's service department clearly values good customer service. Highly recommended.

cc mom

8 de jul. de 2011

Each of my 3 visits to the service department, I was treated with anything from indifference to outright rudeness. On my 3rd visit, the service rep told me that I had to have my 15K mile maintenance performed at the tune of $450. He went so far as to threaten that my warranty would be null and void. After consulting our copy of the warranty, our manufacturer's manual and other Nissan dealerships we found that he was wrong. The only required maintenance was that listed in the manufacturer's manual. Anything else was recommended by the dealer and had nothing to do with my warranty. When we went in and brought this to the attention of the Service Manager, he said that this is their 15K mile service, period. When we asked why other dealerships offer the exact same service for $200 less and pointed out that his service rep lied to me, he said it didn't matter because they are number one in the area. We then spoke to the general manager and asked why they do not even attempt to be competitive, he said they didn't have to because their sales were up 40%. He then said that we must not be a good "fit" for them. We then went to Ingram Park Nissan who treated us with the utmost courtesy and respect! They completed the MORE than what World Car wanted to do and we were only charged $250. It was such a drastic difference in experience between the two places, that it was clear to us who cared for their customers and who is just out to make a dollar. Ingram Park has now earned our loyalty and repeat business. We will NEVER return to World Car Nissan.

happywolf

3 de jul. de 2011

Very frendly and helpful, loved the service recieved. Price on vehicle was resonable and all of my questions were answered fully. I would recommend to all if they were looking for great service.

vickiekern

30 de jun. de 2011

The service was professional, courteous, friendly, and always in the best interest of the customer and the dealership. Mr. Collins did not waste time in providing me with the information requested and it did not take much time at all. He was upfront from start to finish and extremely helpful. He is definitely an asset to this dealership. He has always been ready and willing to assist and provide up to date news on offers and specials. In considering a new purchase this dealership will be at the top of my list.

lbosenbark

25 de jun. de 2011

Everyone was very professional, friendly, easy to deal with. This was probably the best sales experience we've had in many years. I would definitely recommend to anyone.

law269

16 de jun. de 2011

I had bought a 2010 Santa Fe and had problrems with the Transmission, because at times it didn't know what Gear it wanted to be in. I had to bring it in three times. I fully understand why it had to be taked in three time, because it didn't have the Problem each time it was driven. The third trip was the key, because it was confirmed and the Transmission was replaced.NOW, I have NO Transmission Probrems!

ebigelo

14 de jun. de 2011

I needed to purchase a new car quickly and from out of town. Mr. Collins made the purchase easy, quick and problem free. I expected to pay more because of the situation, but was pleasantly supprised to also get a very good price.My new car purchase experience at World Car was the most pleasant, fast and hassel free that I have ever had. I was also impressed with their honesty and the absence of pressure to buy items or options that I did not want. I was offered various options and when I said no, we moved on the the next item. No pressure and no need to bargin for the best price.In addition the following were appreciated:(1) When I picked up the car, everything was ready to be singed and all the costs were as represented. (2) The car was in perfect condition with a full tank of gas.(3) The tires were high quality tires from the factory. (More times than not when I have purchased a new car the dealer has switched the tires to the cheapest tire they can put on the car.)

david123

9 de may. de 2011

THIS COMPANY IS POORLY MANAGED, UNPROFESSIONAL, AND NOT TO BE TRUSTED!!! I was told by management and the salesman that there could be nothing done over the phone or internet. They told me it was against the law and the "Patriot Act" ( A COMPLETE LIE) They even went as far as to tell me that all the other dealerships I had been in contact with willing to do such a thing were in violation and could be fined (ANOTHER LIE) I was promised that a vehicle was available and if I were to drive down from Austin, TX to San Antonio, TX after I was off of work at 6pm that we could work the deal (ANOTHER LIE). Oh they worked the deal, after rushing south in rush hour traffic, arriving at 7pm only to sit around for over an hour and half waiting to speak with the salesman while he worked another deal. Not a single employee (manager or salesman) said a word to me they all acted as if I wasn't even there. I get up to leave and decide to stop at the GSM's office and ask if there was anyone else that could help me. He lets me know he'll get the #s together and bring them to me, which he does. At 9pm my sales man finally comes over to speak with me. (Why I waited there that long is beyond me, but I did) After some negotiating on the price the salesman (Bill) tells me that it is too late and that we can't do the deal tonight (though promised we could) and that I will have to return to San Antonio the next day to complete the purchase. I told him it was a hassle and very costly to do that is there any way they could deliver me the car and paperwork once the upgrades were complete. His answer was no I then asked because of the circumstances (LIES and waste of my time) if they could compensate by tinting the Elantra. His (Bill) response was "It's not our fault you drive a gas guzzling Jeep." Then the GSM (at 1000pm no one else in the dealership) comes out to tell me it is not personal but that "the owner will not let them use fax or internet nor bring the papers with delivery of the car to have signed. (IT HAS ABSOLUTELY NOTHING TO DO WITH ANY LAW OR PATRIOT ACT "AS THEY TOLD ME ON THE PHONE" IT IS THE OWNER OF WORLD CARS RULE) at 1030pm the GSM said he would have to ask the owner in the morning if he would throw in the tint for my incontinence. The next afternoon I have a voicemail "Spoke with the owner and he said he will not do the deal we pass work something out at another dealership After the experience I had with this dealership and its management I would HIGHLY recommend that anyone and everyone be warned and aware of the lies they tell and shady business they run.

jcdc1981

28 de sep. de 2010

My husband and I were lied to and made a 4 1/2 hour trip to the dealership under false pretenses. We were told all we had to do is come in and sign the paperwork that the car was ours. After making the trip we were told that we were not going to get the Armada unless we would pay larger payments. I had been on the phone with the sales associate for over a week before we made the trip. We didn't want to make a long trip if we could not get the car we wanted. I even called the day before and stressed to the sales associate we did not have to have a car right now and if we could not get the Armada I wanted to know right then, he assured me there was no problem getting Armada. I told him we could not make more than $450.00 payments a month and he said we would only have to pay $425.00 or less if they gave us more for our trade-in. The trade-in was $1000.00 more than he originally thought; so that would mean less than $425.00. When we arrived the sales associate took the keys to our car and gave us the keys to the Armada to test drive. Then were asked to wait in a hot cubicle for hours while our sales associate walked around looking out the door and eating something in a brown paper bag. After speaking with the manager we left very unhappy and unsatisfied people. (obviously we were not customers)