Michael Bennett

19 de jun. de 2021

Everyone was friendly and helpful. No complaints. But, maybe a softer sales approach on the protection packages would be a good idea.

John Crosby

16 de may. de 2021

Great staff in the auto body shop. Knowledgeable, pleasant to work with, and they do great work.

Al Swanson

6 de ago. de 2021

fourth time back to fix transmission problem and still the same? Dealer installed a new one and problem is still present? In reviewing the GM forums there are numerous issues with 2015 Cadillac Escalades, I would think that GM could fix this ongoing issue or at least offer a different year transmission that would work?Dangerous issue???

Melissa Nichols

23 de mar. de 2021

Good experience purchasing my new vehicle. I absolutely love my new car. Financing was the reason I did not give 5 stars. Dealer kick-backs put me in a much higher APR% than I've ever paid on a brand new vehicle in my life. I specifically inquired about it at the time, and wanted to know what factors contributed to me not getting a lower rate. I was led to believe that the finance manager would work miracles on getting me the lowest interest rate possible, but what they don't tell you is that those LOW rates only apply if you do NOT get rebates or cash incentives towards the purchase of your vehicle. Vague answers led to what I already knew...dealer kick-backs through GM Financial, but I would have appreciated an honest answer. It's not my first time financing a car, and it's really not as complicated as the finance manager would have led me to believe. It's everything to do with the dealer getting $$$$ if you stay with the GM Financial loan for 3 months. I don't like feeling bamboozled, so I am leaving a star off.

Christina Genarelli

8 de dic. de 2020

Everyone was courteous and extremely helpful. Angela the finance manager was very thorough and explained everything to me completely and for that I am very appreciative. It was a great experience all around. Many thanks to Danny and Angela!