Becky Hall

15 de jul. de 2021

From the sales department to the general manager, I was treated with respect and kindness. Everyone was very patient with me as I asked my hundreds of questions. They were informative, knowledgeable, and made sure throughout the process that I got the car of my dreams. Everyone was so friendly and I truly felt as if I was a part of their dealership family. I truly can’t say enough wonderful things about not only the dealership and staff, but also my whole experience. Thank you Brooke, James, and Howard for making the car of my dreams within my reach! I look forward to being a repeat customer and have already recommended this dealership to everyone I know.

Sahara Green

29 de jun. de 2021

Sales team was amazing when I originally bought the car. Car quit accelerating while driving on the highway & I eventually broke down on the side of the road at night, so I had it towed to Wright Way for repair. Car drove fine for the first hour back home until it stopped accelerating and broke down on me again. Tried contacting the service department and corporate several times with promises to get back to me. Month after month, I never heard back. Couldn’t believe how awful the service department was when the sales department was so helpful and lovely to work with.

Robert Fitzgerald

25 de may. de 2021

Buyer BEWARE!!! I purchased a car last May from Mike Corbin and Chris Mason (no longer there). Everything seemed great in the beginning. WATCH WHAT YOU SIGN and Read the fine print!!!!! Today while scheduling my 1st State Inspection I was told that Wright Way Hyundai was No Longer doing the FREE Lifetime State Inspections and No Longer doing the FREE Lifetime Oil changes???? Well I have a SIGNED by the Manager and by me a "WE OWE" contract that states in writing the following: Wright Way Guarantees Include: Lifetime Free Oil Changes (5K Intervals) and Lifetime State Inspections" BUT today when I was rudely told that I needed to read the fine print (The WE-OWE with the understanding that it is valid for only (30) Thirty Days from the date of Issuance) So basically this would seem fraudulent since it states LIFETIME but the fine print states Valid for 30 days? Is this LEGAL? I purchased the car as part of the representation was the salesman and the GM was "LIFETIME" Oil Changes and State Inspections. This was even advertised on the Radio and on FB media. Needless to say I WILL NEVER GO BACK TO A COMPANY that uses this type of Fraudulent tactic! For anyone that might be in disbelief I'd be happy to show you my signed documents. Today, I called the new GM Brook Brown and he NEVER returned my phone calls. The receptionist hand delivered a message from me to him personally and Nothing! I will be investigating this further but wanted to share my experience so this doesn't happen to someone else and also for Car Buyers to BEWARE and read the fine print before signing anything! And I thought Wright Way was "different" from the others but they aren't!

Laura Sapp

28 de ago. de 2021

We had the best buying experience here. There was no pressure to buy a vehicle. Rob and Ron were very helpful with our Hyundai purchase.

Steve Gelsie

25 de ago. de 2021

These people are the worst. We bought a Palisade and paid full price. We knew that the vehicle included a cargo tray but it was not installed in the vehicle when we took it for a test drive. We bought the vehicle after test driving it. When we got home we noticed the cargo tray was carpet instead of rubber which we thought it should be. They were not interested in spending a $100 to keep the customer happy. Very poor business model.