Mark Nielsen

15 de sep. de 2016

I arrived with no appointment and the Young Auto Mall Service personnel took care of the repair quickly and it now works great.

Kent E. Robson

13 de sep. de 2016

The service was outstanding in every way. Highest ratings in all aspects.

Jason

9 de sep. de 2016

I had service performed on my vehicle. They were very professional and did a great job. They even washed my dirty car!

Neil Wooley

9 de sep. de 2016

Young Auto has always treated me with courtesy and lived up to each and every commitment they have made. Young Auto sells the very best automobiles on the market.

Adrienne Akers

7 de sep. de 2016

I have purchased two Prius' from Young Toyota over the years and it's the only place I've had it serviced. I think they do a great job and are professional and courteous. My only issue is that when I bought my 2014 Prius, I recommended Young Toyota to a friend who then went in and bought two new Prius'. I never even got a thank you from the dealership. A little disappointing....

Andrea

4 de sep. de 2016

The service I get is always great. I didn't know there was a recall on my airbag, and they took care of that for me also.

Ron and Lorie W

2 de sep. de 2016

just started with this service contract but so far we are pleased with the proactive way that our new leased car is being taken care of

A Avery

23 de ago. de 2016

Dean was wonderful to show me what really needed to be done to my car to keep it up to date with the service that was given. And giving me information about my cars possible future service needs. Thank you Dean.

Ann

23 de ago. de 2016

Those I dealt with were courteous, professional and competent.

Rod

19 de ago. de 2016

We brought our newly purchased vehicle in for undercoating and other protection services inside and out. The receipt we received upon picking up the vehicle shows nothing but a code (1109 IWEO) and install resistall products, nothing else. I feel It could have been broken down to show each product and service provided.Someone had changed the radio station. I don't feel this is appropriate. If they don't like what is playing then turn it down or off.The vehicle did look nice when we picked it up.

Trevor

18 de ago. de 2016

It is a familiar story to many, I was driving my family on a road trip when the engine in our Toyota Sequoia began to misfire. I feared the worse but, thankfully, was able to navigate our sputtering vehicle to Young Auto Mall. As I worried about the ramifications of not having a vehicle 500 miles away from home, the service and repair team did an exemplary job diagnosing and repairing our problem. Although we did not have an appointment, they realized our predicament and quickly helped us get back on the road. They were so quick we even had time to get some Aggie Ice Cream before we hit the road again. We had zero problems the rest of the trip. Thanks for the help and excellent service.

ScienceGuy

17 de ago. de 2016

Incredible team that exceeded expectations! Mitch kept me informed every step of the way and completed the service ahead of schedule.

Vince

13 de ago. de 2016

Generally I prefer the small groups doing my repairs. However, Young's did an excellent checkup on my Prius. I would recommend their service department to a friend.

Keith Brimhall

13 de ago. de 2016

Scott is always so thorough. Thanks! He walks me to my car and makes certain that he understands what I want and then afterwards walks me to my car and makes certain that I am satisfied with the work Young has done on my car!

Joshua Johnson

12 de ago. de 2016

Stephanie Oswald was great to work with!!! I would recommend Stephanie and Young Toyota!!

Perry Koger

10 de ago. de 2016

The quick lube is always very busy and it's hard to get when I need to but when I do the service is professional and efficient. The waiting area is lacking some of the amenities for a relaxing wait so I usually go over to the waiting room in the main building. Scott is always helpful and keeps me informed on the progress of my car. I brought both vehicles in yesterday and I was in and out in no time.

Nancy

9 de ago. de 2016

My experience with Stephanie Oswald was exceptional. When I first met her I felt comfortable and knew I would be able to be speak honestly with her. I never felt pressured into anything I didn't hope to pursue and knew she had my best interest in mind. I enjoyed the time I spent at Young Auto Mall because of her courteous and professional manner. I will enlist her help in the future!

Nixx

8 de ago. de 2016

Bought a new 2016 Honda cr-v and the warranty fabric and paint package with the undercoat. Brought car in took 2 days instead of one. When we went to pick it up the trim on both sides of the front windshield had scratches in it. We confronted them about it they said it could have happened during shipping. But we have picture of the night we bought the car and there are no scratches. They said they would order new trim to make it right, Has been two weeks and have not heard back from them Car had less than 200 miles. Really for a new car do not expect this and worry about my warranty service package. Take pictures of your car before you drop it off and after. Hopefully they will make this right. New car disappointment.

StephanieMQ

6 de ago. de 2016

Stephanie Oswald was a fantastic help!! We had given up finding the car we wanted and upgrading to something bigger for our family! She kept calling and I thought nothing would be able to come of it, but she surprised us greatly and helped us find the perfect CRV for our family. Logan Honda and Toyata has always been great to us in the past and from now on we are going to start here, not down southern part of Utah.

Insurance Man

5 de ago. de 2016

I love the service dept. They are so friendly and don't try to oversell, they just try to look again and take care of me. I have three cars and I always take the autos to them.

M. Pollinger

3 de ago. de 2016

Great service from Young's. We liked the quick response and got the feeling that people are aware of the problems involved. Friendly and professional service and that it is what we like. Billy Toone has been an excellent partner for us.Thank you!

Nick Dushku

21 de jul. de 2016

Always receive excellent service from friendly, capable staff.

Max

19 de jul. de 2016

Every time I come in for a service on either vehicle I'm consistently treated so well! I trust these guys and I really appreciate Scott in service. I highly recommend their service.

Natalie

13 de jul. de 2016

Excellent job at reasonable price - we only take our Prius to dealers for service and we are very happy with Young Logan Auto Mall's service department. Blaine in the service department was helpful and the work was completed on time.

Reid And Sheryl Goldsberry

11 de jul. de 2016

We are very happy with our white Toyota Camry. We were very happy with Dan our sales associate, and very pleased with the price offered. It is a very friendly and clean dealership. Great experience.

Tom

24 de jun. de 2016

I came in for an oil change and was promptly greeted as I entered the door. The service was done quickly and without delay. I would recommend this dealer to anyone needing maintenance on their vehicle or needing a different vehicle.

Drake

22 de jun. de 2016

I noticed something hanging down under my car and called the service department and talked to Billy for help. He said that I could come right over. I was in and out in 10 minutes and completely taken care of. This has been the usual experience with Billy and the service department. I feel so confident in their abilities and trust what they recommend and their workmanship. Thanks

JarP

19 de jun. de 2016

I love the vehicle inspection check. They always keep me up-to-date with my car maintenance and repair. I didn't feel that they are up to get my money because of the repair that had to be done for the car. Honest and straightforward. They know what they're talking about! Thank you!

Brent R.

11 de jun. de 2016

We were treated with respect and everyone we met while waiting were helpful and nice.

Bob43

4 de jun. de 2016

I have always received the best possible service help at Young Honda/Toyota.

Joe P

20 de may. de 2016

I recently purchased a new truck from Young Auto Mall. I couldn't be happier. I got a really good deal (best price out of the 3 dealerships i was negotiating with) and a really great truck. Ryan was very competent salesman and easy to work with. I came with my own financing, but ended up getting a better rate through the dealership. Years ago when this location was Ensign I had the worst car buying experience of my life. I really hope people who had a similar experience to mine know that this is a completely different owner and give them a shot. I almost didn't, but I am very happy I did.

Myriam

18 de may. de 2016

Mitch was not the pushy sales guys you expect from dealerships. He was friendly and you could tell that he cared about the service and not the sales. The dealership was clean and the shuttle they offered was very convenient.

Jennifer hoopes

15 de may. de 2016

Great experience. The service team was very friendly and helpful.

Happy customer

6 de may. de 2016

From beginning to end my purchase experience was fun. Stephanie was very helpful and led the way to a buying experience that ended up being no pressure, comfortable to negotiate, and thoughtful about needs and wants. I would recommend this sales team and facility highly.

PilotFam

30 de abr. de 2016

We waited at the dealership for over 7 hours while the people behind the scenes finalized our paperwork. We came with our own financing, and it was a Wednesday, so I don't know what the delay was for except possibly being under-staffed. By far the longest car buying process I've ever experienced. They really push you to leave a good review regardless of your experience. However, clean facilities and friendly people and knowledgeable salesmen.

Megan

29 de abr. de 2016

Billy has been so kind to me and I really appreciate his clear explanations. I was incredibly satisfied with my experience.

Peter K

27 de abr. de 2016

Had service on our RAV 4 - time in to time out about an hour. car was cleaned and washed. Waiting area is sufficient - not fantastic, but sufficient.

Bob

27 de abr. de 2016

I had a problem with my car not starting because of dead battery. I called AAA to check it out and found that the battery was drained and that there showed to be a drain on the battery. They jump started it for me so I could take it to Young Auto Mall. William said that I could leave the Camry and they would check it out as soon as they could. I got a call in the afternoon that I could pick up the car. When I arrived to pick it up he said that they had checked everything including the battery and the check engine light issue and that everything was good. When I signed the work invoice I was surprised to see that there was no charge. Thank you!

Crista

24 de abr. de 2016

After buying a used truck we noticed the engine cutting out. The service team could not replicate the issue and we became worried about our new purchase. Dean Hartson came to the rescue and they were able to problem solve and found the electrical issue. I am very satisfied with the level of commitment Dean and his team had helping us during the frustrating time.

Nick

22 de abr. de 2016

We always receive great service at Young Auto Mall.

Donna & Nick

22 de abr. de 2016

We always have excellent service at Young Auto Mall. Recently, we purchased a new car from them and the experience was stress-free, pressure-free and very pleasant. Ryan and Steven were patient with our many questions and gave us all the information we needed. We are very satisfied with the final price and all transactions were congenially carried out.

Robert Eggli

21 de abr. de 2016

They were fast, clean and efficient. Could not ask for a better job or dealer.

Margaret

7 de abr. de 2016

I took my car to Young Auto to get it serviced, rotate the tires, and have some repairs done. All went well. Good service, good customer relations. Scott went out of his way to see that all repairs and service were done quickly and well.

Gma Thomander

6 de abr. de 2016

I brought my car in as a "drop in"...no appointment. I was taken right in, had my problem checked out, fixed, car washed....and no charge! I love this place. (I also love my Scion that I bought here).

Dave Butte

1 de abr. de 2016

I took my car in to get an oil change. I got that and a tire rotation, fluid top off, and car wash - all for free (I purchased this car from them). Scott was extremely nice. He let me (and all the others waiting on there cars) know what was going on as it happened. He was very nice and definitely went the extra mile for me. I would highly recommend them for service.

Shelia

1 de abr. de 2016

I just wanted to say THANK YOU to Stephaine for the great experiance I had while shopping for an then purchasing my 2016 Honda Accord! She was very professional and was very aware that my time was important and did not waste my time but also did not rush me. The accord I picked out was not at the Young Auto lot so she spent quite some time trying to locate the the Accord in the only color I wanted. It will take about a week to get my car and she arranged for a loaner vehicle for me so I do not have to go without a vehicle! Brent also was very helpful and honest with answering all my questions and not making me feel dumb. It was such an easy experiance for me and I will definitly buy again from Young Auto and Stephanie. Again thank you for such a great experience!

CacheValleyConsumer

31 de mar. de 2016

Sandy was a great salesperson who was really personable and genuinely interested in meeting our needs of finding the right used vehicle, through a variety of vehicle test drives on multiple occasions. When we finally decided on an automobile, however, the process was frustrating issue after frustrating issue. For example, the initial vehicle we decided to buy turned out to have already been sold (unbeknownst to us or Sandy). After finding a similar car that we wanted to purchase, we came to an agreement on total price, only to find out that they had neglected to add in the tax (we were told it usually automatically populates in their system and nobody had caught the mistake). More negotiating eventually led to a deal. We went later to pick up the car (which was detailed over the weekend after paperwork was signed), only to find out that the detailing was not done well, and we insisted it be done properly. There were additional issues along the way,including a call a few weeks after buying telling us that we needed to bring the car back in to do the safety and emissions inspections, which apparently had never been done (though we were never told about this initially). Throughout the process, we kept hearing "I'm sorry. This never happens!" I really hope that it's true and that were the big outlier of poor customer service through the buying process. Otherwise, it's hard to see how the dealership would stay in business.

Tom

31 de mar. de 2016

I was a little apprehensive when I took my Honda Pilot in to determine whether I qualified for replacement of a recall item. I knew it qualified but my apprehension was whether this dealer would agree or would try to get around replacing the items which would be quite expensive were I to do it out of my own pocket. I was very appreciative when, after an inspection, I was told that both torsion bars, the right side and the left, would be replaced at no cost to me. I told my wife, after getting that information, that we would definitely shop there for a new car when the future need arises. I am a satisfied customer.

Janet Maurer

29 de mar. de 2016

The staff were very helpful and friendly. Pleasant to do business with.

NJF

29 de mar. de 2016

Well done. I had to return after a routine OFL appointment because I forgot to ask for the safety inspection to be done. Scott got it taken care of right away. Thank you! And he reminded me of service available for our new CRV, again, Thank you!

Ryan and Heather

28 de mar. de 2016

Ben Swenson helped us find the perfect car! We appreciated his kindness and his non-pushy ways! I'm always a little nervous to meet with a car salesman, I don't like to feel like I'm just another way to make a dollar...Ben was kind, considerate and very helpful, without being pushy... at all. I would highly recommend asking for Ben Swenson in helping you choose a car that's right for you.

Hawthorne2Logan

27 de mar. de 2016

Even though I had an appointment for later in the day, they were able to work me in earlier so I could make an unexpected appointment later in the day.

Tony Stauffer

27 de mar. de 2016

Had my transmission flushed, were very nice and service was quick. Thank you!

LaytonMan

26 de mar. de 2016

I live in Layton but travel to Logan a couple of times each week. I decided to take my 2015 Toyota Camry into Young Toyota Auto Mall for an oil change. Scott Rippe took the time to look up my vehicle and find that the service would fall under "Toyota Care" and would not cost me a dime! No other dealership has done this for me. He also offered a free car wash and was able to get my vehicle serviced in a very short time. Scott truly won my loyalty...I will continue to have my car serviced in Logan and when the time comes to shop for a new one I will start with Young Auto Mall

anonymous

26 de mar. de 2016

good, fast, and friendly service. Great personal relationship.

Toyota Owner

24 de mar. de 2016

The people at Young are very friendly and easy to interact with. Unfortunately, services don't measure up. I haven't taken my car in once when there wasn't some problem with either the appointment or my car's result. Disappointing, because they really are nice guys.

dave

24 de mar. de 2016

Thanks for the help and for working us in without an appointment. You guys we friendly and very helpful. Been coming to your shop for years and will continue to do so in the future.

Michael C.

23 de mar. de 2016

We recently purchased a Toyota 4 Runner from Young Auto Mall in Logan, Utah. The entire buying experience was very positive. Those who assisted with our purchase took a great deal of time to answer any question we may have had as well as search diligently for the perfect 4 Runner. In the past we normally would travel to Salt Lake City to purchase a car as the sticker prices of the vehicles were much more in line with what was expected. This dealership is spot on with sticker prices of their vehicles. We look forward to working with them in the future as we take our car into service for required maintenance. Any future purchases we would make a return visit to Young Auto Mall.

MelanieDR

18 de mar. de 2016

Excellent service. I love that they can always fit me in even when I haven't made an appointment in advance. I have to be flexible about when in the day they can get to me, but that's easy because I'm at work all day and I just leave my car there. I really appreciate the transportation service they provide! The drivers are always courteous. I know my car is in good hands. Sometimes I get a bit of sticker shock but I don't think the costs are necessarily unreasonable. Overall

Tari M

16 de mar. de 2016

Young Honda is the only dealership in Utah that I would even consider purchasing a Honda vehicle. Scott Cooley is professional and always willing to help me with the financing of any vehicle I purchase. Over the last 8 years I have had the opportunity to work directly with Scott Cooley since I have bought many Honda's at Young Honda. (I have a lot of driver's who need Honda's) His customer service is exceptional! He is professional, efficient and he responds quickly to my calls and always answers my questions. He listens, cares and is amazing at his job!! Young Honda is the best from the sale/financial to the service department!

Kevin

15 de mar. de 2016

I have been bringing my Honda Van into Young Auto Mall since I purchased it back in 2009 and have received excellent service every time. My last service was this past week and everyone, from the service manager to the mechanics, treated me great and respected my time. I was in and out in under 35 minutes.

Jorge

14 de mar. de 2016

Great people, they know what they're doing, very welcoming environment.

Owner of a new odyssey

12 de mar. de 2016

Justin is very knowledgeable about the vehicles' features. He made selecting the perfect vehicle for me, very easy and very enjoyable.

Corwin

11 de mar. de 2016

Scott Cooley is so friendly, attentive and certainly knows his stuff. Ask for him you wont be disappointed.

Richard Wosnik

11 de mar. de 2016

The service manager was very courteous I got there early and they took me right in

kgttns

11 de mar. de 2016

Scott and Steve just recently help me purchase a new car. They were so easy to work with . Willing to do anything to help me out. I highly recommend them if you are in the market for a new car. They have excellent customer service!!

YetiTundra

11 de mar. de 2016

I bought my Tundra here and came back to the parts counter to pick out a few accessories. I couldn't believe how many were available. I was able to get the right accessories for my truck. Jake in the parts department is a big help.

KHurst

4 de mar. de 2016

I worked with Ryan and Sandy at the Logan location. They were very attentive and worked with me to find the car I wanted.

Donna Colbert

3 de mar. de 2016

Great Service! No problems! I was happy with my visit and they took me in right away when I arrived. The service was great.

Bentleys

1 de mar. de 2016

Ryan is so personable knowledgable, thorough and efficient. We actually enjoyed the process, which is unusual in our experience. Ryan is genuine and helpful and easy to feel comfortable with. We give him the highest possible recommendation. Ask for him. Marion and Carolyn Bentley Logan, Utah

Eelje and Cody

28 de feb. de 2016

We came in with a tough budget and multiple wants outside of that budget. They did everything they could to keep our budgets and wants, without increasing our costs. End result we walked out with a luxury car and only broke our budget a little bit.

Mom of 4

27 de feb. de 2016

Ryan Humphrey was knowledgeable and very helpful in the purchase of my auto. He was friendly as well and had great personable skills!

Ambryn

25 de feb. de 2016

Young is a great place to buy a car. The dealers make sure that you are comfortable with everything that you do and make sure that you know what you are signing. We went to quite a few dealers and found that Young was the best place with the best deal. I am giving a 4 star buying process because it took about 5 hours to get through the buying process, but part of this was my fault for asking so many questions.

Tyler

24 de feb. de 2016

I took my Sequoia in for a 10,000 check-up. it was very simple and easy.

Mark

23 de feb. de 2016

We really appreciate the service department at the Logan Young Automative dealership. Dean Hartson has been most attentive and helpful and helped us with all our needs.

Martin

22 de feb. de 2016

Pleasant employees, work done in a timely manner. Clean friendly atmosphere

SRB

21 de feb. de 2016

Billy was really helpful, explained everything well, and treated me great.

Shari

15 de feb. de 2016

Ryan helped me find my perfect car after spending a lot of time to make sure it was just what I wanted. I just took it in for the first oil change, and got the same feeling in the service department. Everyone there is very friendly - they seem to care about me as a person, not just another customer. If you are looking for a car, this should be the first place on the list!

Student Dad

18 de jul. de 2015

Good job, working on my student daughter's car with me in another state - thanks guys, great job!

Theresa C

7 de feb. de 2015

Just had my first service visit at the dealership. Scott Rippe got me taken care of quickly and efficiently. I loved how the paperwork for my service visit was all explained to me. And it was an added bonus that they washed my car for me!

Katie

21 de dic. de 2013

This was a very pleasant buying experience. It was worth the extra drive. Jake Talbot showed us our options and let us decided what we wanted. Very rare in the car industry. When you go in ask for Jake!!!

Eugene Shy, 916 813 0156,

16 de oct. de 2013

I purchased a used 2004 Toyota Tundra Pickup from Ensign Toyota in Logan Utah. The purchase agreement included a lifetime warranty on the engine and transmission provided you have had the Pickup serviced at Ensign Toyota/Honda every 5,000 miles and used Valvoline oil, which I have had done even though it required me to drive from California to Logan, Utah to have the Pickup serviced. Now Ensign Toyota/Honda is selling their business and telling me that the new owner of the business is not assuming these lifetime warranties and the warranties will no longer be in effect after the sale of the business. Also they are not notifying the purchasers of the vehicles that presently have the lifetime warranties so the purchaser will only find out the warranty is no longer in effect when the warranty is needed, or by being told when they have their vehicles serviced by the new owner of Ensign Toyota/Honda. I question whether the lifetime warranty can be unilaterally terminated by Ensign Toyota/Honda as I believe the vehicle purchasers paid for the lifetime warranty, complied with it terms, and it should be honored by the new owner of the dealership! Please contact me if you also have a lifetime warranty!