Cassidy Bernhard

1 de ago. de 2016

Bobby Newton was wonderful. He knew exactly what he was talking about and was very helpful. Definitely recommend this dealership. Everyone was friendly and more than willing to help. They never pushed us towards one car and they never rushed us through the process. Overall great experience and I definitely plan on going back to get my next car.

emilyw

29 de jul. de 2016

Our sales associate was great! Got a great price for a brand new car! I definitely would recommend anyone and everyone to go see Bobby!

Dayton123

14 de jun. de 2016

I visited Youngblood Kia looking for a used vehicle. I was unsure of exactly what I wanted and my salesman Drew helped me look at a few vehicle and pointed out key features of each that intrested me. It was a pleasant experience and I would recommend any one go there there to purchase a car. I know I'll go back!

Brittany D Richardson

6 de jun. de 2016

From the moment my husband and I arrived on the lot Joe Blottenberger treated us like friends. He listened to what I was looking for and why, and then proceeded to show me options, never once did he try to lead me in another direction or push a sales pitch. Once I had decided on the car I wanted I felt very comfortable sitting down discussing what I wanted to pay, and the manager Scott worked very hard to bring the payment down to meet me. Joe went above and beyond helping me sit up my UVO, synce my phone, show me what all the bells and whistles could do and personally worked to remove a small scratch on the front bumper. It was close to closing when I signed all my papers, and when I got home I realized they had made a mistake and didn't charged me as much as we had agreed upon, so being a honest person I brought this to their attention the next day and to my surprise they said, our mistake is your lucky day. This mistake saved me $200.00 and $5.00 a month payment. That's not a lot of money, but they could of said sorry for our mistake and took my money anyways. I hate car shopping due to the pushy salesman and that was not the case at all. I would recommend Youngblood Kia and Joe Blottenberger to anyone looking to get a great deal and great service.

agambriel20

19 de may. de 2016

I had a fantastic experience dealing with Isaiah at Youngblood. He was extremely courteous, as were all of the gentleman working at the dealership. They got me a great deal on a car, with great financing. As someone who was new to this process, they were very willing to explain the process and guide me the whole way. Would highly recommend!

Vanessa Howe

13 de may. de 2016

I needed a new car for my son and wanted to look at the Kia sedans. Joe Blottenberger came out right away to see if I needed help. I gave him my scenario and he immediately took over , showing me all the options. He listened to what I wanted, showed me some great options, and never pressured me. That is very important, as I had been to the Ford dealership the day before and has a pushy salesman trying to get me into a car that day. I would buy again from Joe and recommend him to my friends and family. The entire experience with my trade went very smooth and the negotiations were smooth.

Chrysler200

12 de may. de 2016

Joe Blottenberger treated us like family! The best customer service ever. Steve took care of our paperwork and we kept both of these guy way over the time that they were supposed to clocked out. Great job and thank you!James and Cim Holker

MariahTurner

18 de abr. de 2016

Joe has been awesome and has gone above and beyond and everything that we have asked for or hand questions about. He made sure that everything was perfect and completely handled and done correctly. I will definitely recommend him personally to everyone! We showed up with piercings and tattoos in an older car that can tend to get us overlooked by many salesmen but Joe was never rude or condescending. He great the whole time and was a good person and not just looking for someone looking for someone who looked like they could afford the highest priced car on the lot.And, of course, I love my new car!

Nannie

9 de abr. de 2016

Jack Dugger was very pleasant and helpful. He answered all the questions that I had so I could understand them. Will recommend this dealer highly.

completely dissatisfied

15 de mar. de 2016

I wouldn't recommend them to my worst enemy. They lied to me on multiple occasion, quoted me a different price each time they talked to me, lied about covering the cost of the rental car, over charged me, and we're completely rude to me the whole time. The service advisor, Ryan Grabill, is a misogynist and talks down to women. They sold me a bad car and refused to follow through on making it right!!

ks

22 de feb. de 2016

Thank you for making our buying experience so easy and comfortable. I will definitely recommend Joe and Youngblood Kia to friends and hopefully future buyers.

MISSIONARY44

5 de feb. de 2016

I'm a disabled senior citizen, and I was treated with the up most respect. This was the most AMAZING EXPERIENCE, I'VE EVER ENCOUNTER.

Tk568

26 de ene. de 2016

Great people that will do whatever it takes to get you in the car or truck that you want. Clayton went to work and got me a deal really fast and at a good price

Cathy

23 de ene. de 2016

Our Salesman was great, led us professionally through the process. Literally spent all day with us and was patient to explain everything through the purchase and after the deal.

RileyKennard

18 de ene. de 2016

Great experience, great salesmen, and overall a fantastic experience. We came to them and in short notice they helped us out in about a day. Would recomend to anyone and everyone. Aaron Swanson and Jon James did great.

Vickie Bryant

16 de dic. de 2015

We purchased a 2016 Sorento on 12/05/15. We were very impressed with the dealership and especially the sales person, Joh James. He was exceptional. We visited first on a Thursday evenng and then test drove on Saturday. We told him what we wanted in a vehicle and what we preferred it to have on it. He immediately showed us one. He pulled it up front, warmed it up for us, gave us a quick overview of the options etc. During the test drive he suggested we take the vehicle home and make sure it would fit in our garage the way we wanted it to. We test drove several other vehicles that day from other dealers. The experience was not nearly as good as it was at Youngblood KIA. They gave us an exceptional tradein value for our tradein, also. They had a quote for us within minutes and a final figure within a few minutes. When deciding which vehicle to buy, one of the factors was the salesperson and the staff at Youngblood. When we picked up the vehicle, it was ready, washed, and filled with gas. The paperwork process was quick and easy as well. We would recommend Jon James and Youngblood. Jon has checked with us since our purchase and made sure we were satisfied. Even the managers have called and sent us emails thanking us for choosing them.

bigego

1 de dic. de 2015

Clayton Davis was amazing, he did everything possible to make sure my buying experiance was a positive one. He even helped me get a lien release on my old car. They are all real professional and I highly recommend them to anyone buying a new car. I will only shop at Youngblood from now on.

Stephen 95

21 de nov. de 2015

Joe did a fantastic job by not being pushy but actually listening to what my wife and I were looking for. Joe had a fantastic attitude throughout the experience and made sure that we were taken care of.

Bdudley

25 de oct. de 2015

Curt and Steven were as helpful as any salesman we have ever had buying a car. Great from start to finish, fast and very professional in all aspects of process. Would highly recommend to any body needing a vehicle.

AnnWhite7519

3 de sep. de 2015

I hadn't purchased a vehicle in 10 years and hadn't had a brand new one in 30. This purchasing experience was very positive. I bought my car from Carlos Ortiz and he was very helpful and patient. I feel like I paid a fair price and would purchase from them again. I liked that they included an actual spare tire instead of that 'tire inflation kit'. The Soul is a fun car to drive. I just wish it had come with the Hamsters! :)

sandik

2 de sep. de 2015

Greg was patient with us, It was a long day and we weren't the easiest deal to take care of. He seemed unphased, professional and positive at all times.

Puppy

24 de ago. de 2015

It was a perfect car buying experience, we actually just went to look but loved the car. Everyone we dealt with was friendly and seemed like they were enjoying their jobs. Steve Green was our sales rep and we loved working with him. An overall perfect experience. We love our Soul. Thanks so much!!!

Brooke Thornton

20 de ago. de 2015

Was so pleased with my experience, Joe was awesome I would recommend him to anyone!! This was my first experience at buying a brand new car and it couldn't have gone any better.

2_car_monte

12 de ago. de 2015

How was great. We didnt need to "do the dance" and I could just be direct and say, here is what I have and hear it's what I will pay. He came back and said you just bought a car, but we will do even better than what you asked. Was so thrilled with him that we called him a week later with the same request for my wife and he had an suv for is in 20 min to look at. Im sure that everyone there is great but if you value a direct honest deal, talk to joe

Wildman19

12 de ago. de 2015

Got great service and they helped me into my new vehicle with great payments that fit my budget. I will highly recommend them to anyone I know looking for a car

Harold

28 de jul. de 2015

I was very happy with how I was treated there. The salesman answered all my questions and stayed with me through the entire process. He was also very friendly.

MattnSuzanne Parks

24 de jul. de 2015

Our first experience with Youngblood. Very impressed. Jack went above and beyond to help us find, drive and price our purchase. Would recommend Jack to anyone to find what your looking for. Thanks Jack, wife still loves the Rogue!

CourtneyOwens

15 de jul. de 2015

My husband had been looking to buy a new Jeep Wrangler after visiting several dealerships he went to Youngblood and spoke with a salesman named Joe Blottenberger. Joe was so open honest and helpful he purchased a 2015 Wrangler that day. Joe seemed to have an open no pressure approach to selling cars and made my husband feel right at home. A few weeks later we were out looking to purchase a car for myself and after visiting a few dealerships to look around he made the choice to "Just give Joe a call." We called and told him what we were interested in, he sold us a car that day! He found exactly what we were looking for, it felt more like buying a car from a friend then a dealer he never made us feel pressured and seemed genuinely interested in what would be best for our family. I would highly recommend giving Joe a call if you are interested purchasing a car from Youngbood, such a nice salesman.

kiacustomer

25 de may. de 2015

I worked with Greg Scott on finding the right Kia Soul and my wife and I are very pleased. Scott Burns explained the financing to me and I signed off on the contract. When I got home I realized I wanted to cancel a couple of things. I was able to work with Scott again and he did a great job of clarifying the risks and benefits. I highly recommend Youngblood Kia and their willingness to work with their customers.

sportage

20 de may. de 2015

Had a wonderful experience with John Solomon!!!! I highly recommend him to help you with your next purchase!!!! He listened to everything I had to say and made my buying experince a great one!!!! Thank you Pam R.

Willcox4

15 de may. de 2015

Sean Mabins help facilitate this transaction for us with urgency. Greg Scott kept in contact with us every step of the way with email and was a complete professional in person. Best part of it all was Greg and Randy gave us the best price the first time without the normal car buying b.s!!!

Ashley B

4 de may. de 2015

Aaron Logan sold me my Kia Sportage and I was very happy with his easy going, funny personality. I hate buying cars usually because the pressure sales people usually have but Aaron didn't have that approach. He did a wonderful job of making me feel comfortable to make my own desicion but also informative about things I didn't know. I would highly recommend him!

the allens

27 de abr. de 2015

In the past, we have always dreaded car shopping. You may have had similar experiences - the dealerships that resort to endless haggling, high pressure sales, etc.; those are the ones that we just turn and walk away, vowing never to return. Not knowing what to expect, we stopped by the Youngblood Nissan lot and eventually ended up at their Kia lot. We were very pleasantly pleased with our experience with Bobby Newton & Conrad Ortiz. They stayed late 2 Saturday evenings in a row and worked diligently to find the right vehicle to meet our needs, allowing us to stay within our budget and come home with a beautiful new 2015 Kia Forte that was exactly what I wanted - and all with no haggling or high pressure! It was a real pleasure to work with these two gentlemen! Coleman Kappelman handled the financing quickly and efficiently. Overall, we had a great experience. We highly recommend them without hesitation. Thanks, guys!!Sincerely,Karen & Friou Allen

Ghost

6 de abr. de 2015

Been looking for just the right one for some time. Spotted our GMC on a Sunday and made the call to Ted on Monday. He was all over it! Thanks Ted Acup and Coleman Kappelman for a very pleasant car purchasing experience.

Brian Bartley

20 de feb. de 2015

Great first time experience from Kia Youngblood. My salesman Joe Blottenberger was very friendly and pleasant to deal with. I'm very happy with my purchase of a 2011 Kia Optima. Thanks and look forward to doing business with you again in the future.Sincerely,Brian Bartley

denneym

22 de ene. de 2015

Great Experience. Scott Campos was an excellent Sales person highly recommend using him. Car-Buying experience was easy and fast very professional. Aaron Swanson made the financial side fun and a breeze.

The Wilson Family

25 de nov. de 2014

We bought our Kia this weekend, there was no pressure or hassle with the salesman or management. The best car buying experience I have ever gone through is my 50 years.

alcan2ak

9 de nov. de 2014

The sales person was great! I highly recommend using Chris Niemeyer to help in your next vehicle purchase! I experienced a problem with my car-buying transaction, but John Widiger stepped in to carefully examine the problem. After gathering information from me, he explained the circumstances on both sides, offered some new information (to me), and made an agreeable adjustment. I have nothing but good things to say regarding the two individuals mentioned here.

lordmorelock

30 de sep. de 2014

what a great experience. Jon was just a real pleasure to deal with, you might call me "stubborn" and he did everything I requested to get me the price and car I was set on! Coleman was just as good, they took our ribbing and joking and made what can be stressful into a fun experience. We will definitely be back any time we're in the market for a car.

carlene.shoopmanhill

29 de jul. de 2014

If only I had known how easy, I would have done this a year ago. I live 1 and a half hours away, so I called first to see if they had the car I was looking for. Glen Timoteo answered with pictures within 5 minutes. About 3 hours later I was on the lot and Glenn had the car ready to view and test drive. After making the decision that I couldn't go home without it, Glen took the reins and gave 100% of his knowledge and sales expertise. Which included running to and fro in 100 degree weather getting the car prepped to leave the lot. Financing was a breeze and I felt very fair. I was very happy about the extra warranty package that finance introduced during closing. When I left I didn't feel like I would be a stranger when I came back for service or questions. I have called Glenn since leaving and he has answered all my questions.

SarahSims

27 de jun. de 2014

I purchased my Kia from this dealership in 07. It was not the best experience, but nothing compaired to the horrid service department. I called a week before to set up an appointment, and asked at that time how long it would take to complete one very simple task, changing a headlight bulb... That's it! My appointment was for 9:15, so I show up at 8:45, just to make sure they had plenty of time. Wait in a lengthy line to get into the service department, and once I am in there no one waits on me for quite a while. Finally got a service tech to check me in, told them I had another appointment that I had to be to at 11:15. I even watched the service tech write down waiting on the form. I went and sat in the waiting room, and waited, and waited, and waited. Finally at 10:15, and hour and a half after I dropped off my car, I went to see if it was done at the service desk. They would not help me, and told me I had to go out and talk to my service tech, who just ignored me. Finally, someone asked if they could help. He went to find the status on the car needing a lightbulb changed. It was not even in the shop yet! I did watch them bring my car back, and asked the tech how long it would take he told me he didn't know because they were going to run all of the extra complentary exams, which I didn't want especially after waiting for so long. So, he told them not to do them. I went back in and waited, and waited some more... After 10 more minutes of waiting I went back out to check on my car. The guy that had helped me didn't want to help me this time, and I had to go and stand like an idiot waiting in the service center for my tech to finally get tired of me standing there and helped me. He assured me that my car was finished and would be brought right out. Wait.., finally my car appears!! I go to the service desk to pay, and they wouldn't help me because.. They didn't have my paperwork. When my paperwork finally arrived I promptly went to pay $$$ 66.06 for a headlight, really! And $21 for the service fee to install a headlight. Bad business.

teresacooperburrell

17 de may. de 2014

Our salesman, Greg Scott, was wonderful. Very friendly, very helpful. We were introduced to the vehicles that exactly fit our needs. Finance was a bit of an issue at first, but the overall experience ended very well and we couldn't be happier with our new car. When we're ready for another vehicle in the future, we'll be looking for our sales team from Youngblood as our first choice.

anfeiaone

12 de may. de 2014

Going into the car buying process I was very apprehensive...but this team made it almost enjoyable (as enjoyable as spending a large sum of money can be), while still being honest and upfront about prices and explanations. I feel I got a fair deal without having to fight for it, or read between the lines to find it. Would definitely go back and recommend to others!

DaveandSandy

11 de may. de 2014

They weren't pushy or insistent. We felt informed rather than pressured. Everyone we dealt with were great guys. We enjoyed our experience with all of the guys we had dealings with. Thank you Youngblood Kia.

chingspet

6 de may. de 2014

I have not had good experiences with car dealerships in the past. David at Youngblood changed my mind. Not only was he friendly and kind. He really was more interested in getting us a car we love and a payment we can afford. His attitude was genuine and he never once made us feel uncomfortable or pressured. I definitely will recommend Youngblood to all my friends. Even the paper work went by fairly quickly. Such and Thanks so much to everyone who helped us. :)

christinascav1

20 de abr. de 2014

What a great car buying experience! From the search online to the drive off the lot. Thank u young blood. I will be sure to tell my friends

CarlsonandSorrell

11 de abr. de 2014

I gave all 5s because we couldn't be happier with our new car from Youngblood. Our salesman, Greg Boswell, was extremely helpful from the moment we met him. We had a few hurdles to cross during the process of securing a loan and Greg was there to help us face each one. He was friendly, knowledgable, helpful, and very personable. We will definitely refer him to others in the market for a new car and we look forward to doing business with Greg in the future!!!!!!!!

jeffndiane82308

18 de mar. de 2014

Absolutely the best car buying experience I have ever had!! We will buy our next car here too! Hard working and wasy to work with. So super happy with the entire process and my car!

bthny123

1 de mar. de 2014

I have worked with Greg Boswell since about late November. He has kept in contact with me all the time I was trying to figure out when I wanted to get a car. I emailed him and told him I wanted to look at a car. When I got there, I told him I was hoping to get a car. He did everything he could and he got me a nice "new" car for me. I absolutely love it. I have had great experiences here. Greg was really nice and tried to help me get what I wanted as soon as possible.

Brekaytur18062

1 de mar. de 2014

I am a single older women, who works a regular 9 to 5 job and doesn't make a lot of money. Worked at the same place for 25 years. Need a great deal at a great price....that is exactly what i received last Saturday at Youngblood. Excellent experience from start to finish. CLAYTON DAVIS met us on the lot and from that moment made my family and I feel as though helping us get my new car was the most important business that he was going to conduct. He did not try to rush me , listened to my want and needs , ( it was very important to get a mid-size car that had a HUGE TRUNK for my mothers wheelchair.) Pricing that i was sure I could afford and the warrenty. I fell in love with my KIA OPTIMA and drove away with it in less then 4 hours. With less payment then what I had stated and an almost 0% percent interest rate and no trade-in ...plus 20 warrenty GREAT.If your looking for a new car go to YOUNGBLOOD ask for CLAYTON DAVIS and enjoy your buying experience. He really listens and helps make you feel comfortable. Also, The KIA assistant sales manager STACY SPENNY was terrific. THANKS GUYS I THINK YOU ARE GREAT

kcoones

27 de feb. de 2014

Juan made buying a car easy. He really knew his stuff and was great! He has also checked on us since we left the car lot. I would definitely recommend Youngblood to my friends and family. Thank you so much Juan and Youngblood!! I love my new Kia.

sherylandroy

24 de feb. de 2014

We bought a new KIA Soul in 2013 and came back to get a used car for my son because of the pleasant, professional care that was given to us previously. We will continue to buy from KIA and will highly recommend them to everyone we know. The business staff are efficient, caring and knowledgeable with the necessary paperwork and make it very easy to understand. We will probably "stop in" from time to time to just say "Hello" to our friends there.Roy and Sheryl

belldl07

12 de feb. de 2014

Mr. Jon James was very helpful with me I'm very pleased with his understanding, knowing his job there and would recommend him to anyone.

Bchamberlain

10 de feb. de 2014

This was our first time buying a car together, as a married couple, and everyone here at the dealership made it so much easier for us. Everyone is very knowledgable about the products. We test drove 2 cars with Joe and decided to buy the second one we drove, a soul. Excellent car! Joe helped us make our decision because he was so energetic and passionate. Plus, he has a Kia soul and was telling us how much he loved his. We were Joe's first buyers and we are so glad we were able to work with him. Since my husband had contacted the internet sales team, previously, we were fortunate enough to work with Greg, as well. Greg was very helpful with all of the paperwork and explaining everything to us. We were so thrilled to work with 2 great men that made our car buying experience so easy. We will definitely refer anyone we know who is looking for a car. I'm sure we will even come back when we want to trade our honda in, in a few years. What could be better than not only owning 2 kias, but being able to work with this amazing team twice?

harris65714

8 de feb. de 2014

We went into Youngblood knowing which vehicle we wanted and how much we could pay. Then David worked with us on our trade in and pricing to get us where we needed to be. Although he was under the weather, he was happy to show us the vehicle and answer all of our questions. Both he and Coleman were very friendly and professional, what a pleasure.

Rhonnie66

8 de feb. de 2014

I bought a 2014 Kia Soul from Youngblood Auto on 7 Feb 2014. The sales person I worked with, Joe Blottenberger, was exceptionally friendly, courteous, and attentive to my needs. Outstanding customer service, no pressure, no hassle, and made my buying experience very easy and stress free. A+ all around for Joe. I also received the same courteous treatment from the finance person, Coleman Kappelman. He explained everything to me in detail and in a way that I was easily able to understand, and again, no pressure and was extremely friendly and courteous. I would recommend this Dealership to anyone.....an overall very positive experience!!! Thanks again guys!!! :)

Mdfoster01

26 de ene. de 2014

Youngblood KIA from my first phone call to when I drove away in my new KIA Soul was the best! Michelle made sure I was contacted back by Greg Boswell, Michelle even made sure and emailed pictures of prospects to me that same evening Thursday Jan 16th. You need to understand my first call was made after 6 pm on a Thursday evening and the car dealership closes at 8. By the time our visit was completed on Thursday evening, I knew I was dealing with the right people. Then on Friday Greg Boswell was able to let me know what they could do for me a long with Michelle helping with the right model and color by that afternoon they had my Dream Car found. My daughter in law and I traveled the 100 miles on Sat the 18th of Jan to finish the deal. What wonderful caring people they all were. I really felt that we had made new friends not just did a business deal. Scott Burns took care of all the financing and was even able to bring my interest rate down more than we had discussed. Youngblood KIA are truly there to be a service to their customers. Greg Boswell was Awesome such a nice man, and so understanding. My daughter in law has already said she will be buying her next vehicle from Greg and the team at Youngblood KIA! Thank you Greg, Scott and Michelle for masking my dream a reality!!!

ihatethissite4

22 de ene. de 2014

This was the best experience in buying a car i have ever had. The staff was friendly and listened to what we wanted. we worked out a great deal and great financing.

mkeithbrown

21 de ene. de 2014

very satisfying to deal with & willing to make the customer happy. Joe Johnson worked with me to find the best deal! Thanks, I appreciated the quick service.

cnsmedley

15 de ene. de 2014

Best service i have ever had...very friendly salesman.Greg went above and beyond to get us the car.My wife loves it.will recommend to everyone i know

abccopeland

8 de ene. de 2014

Richard did an amazing job showing me many vehicles over the 3 days I was looking for a great vehicle. I wanted to make a strong confident decision and Richard definitely made that happen with answering my many questions, showing me paperwork and giving honest advice. He was patient, kind and not pushy. Thank you Richard.Juan was very kind and generous also. He was always happy to help me with questions and keep the car shopping experience light and fun. Juan did a great job driving me around in the negative temperatures to show me the large inventory at Youngblood. Thank you Juan.Thanks to both Richard and Juan for walking around and riding with me in negative freezing temperatures. I love my new SUV.

peteysmom

8 de ene. de 2014

Friendly, yet very professional sales associate. Accommodated every request during my 4-5 hr visit. Recommend Mr. Primanzon to anyone wanting a stress free transaction!

LeahWellman

1 de ene. de 2014

The service dept. is always friendly and ready to please. They explain what they have done and offer special services when available. The customer shuttle van is also much appreciated! The waiting area is comfortable and offers refreshments while I wait. I purchased my Kia Soul in June 2013 and have had an oil change 4 times since. Every experience has been top notch! Thank you and keep up the good work.

rhondalynngabe

28 de dic. de 2013

Bobby Newton was very courteous and helpful during our visit to Youngblood. We really appreciate him helping us get a vehicle to fit our needs.

Jim_Scholefield

20 de dic. de 2013

From the moment I first talked with Jon until the sale was complete, he was very knowledgeable about the vehicle and financial options available to me. Joe and Jon were very professional in all aspects of this purchase.

connieg1

19 de dic. de 2013

I was very pleased with the overall customer service that I received at this dealership. My emails were returned promptly. The salespersontried very hard to find what I was looking for and tried to get the best deal to fit my budget. They explained all features of the car and madesure I understood all aspects of the sale, including the financing. Everyone I came in contact with was extremely courteous and helpful.

Cristy78

17 de dic. de 2013

Great service. Enjoyable and stress free experience. No pressure...left with a great deal on a great car. Both Bobby and Joe were very helpful.

TaraMcMurphy

12 de dic. de 2013

We moved to Springfield, MO from Florida because of the economy. Our jobs were being affected by the downturn which caused us to not get paid and we got behind on our bills and our credit ended up being greatly affected. We have gotten reestablished here in Springfield, but unfortunately it has taken us awhile to recover financially. We have been having trouble with our current car and it ended up that my husband broke down Friday night about an hour and half out of town. Being frustrated with the car situation, I texted Joe Johnson (who knew of our situation) and told him we needed to get another car, but that we didn't want to go through the process and find out that we were turned down because of our credit situation. It would also be somewhat embarrassing to have to go into detail about our financial situation. Joe was very kind and professional and encouraged me to fill out the application online and he would get back to me in the morning. The next morning he called and asked about what kind of payments we would be able to afford and what kind of car we would want to get. He was always very positive and never made me feel embarrassed of our situation. We were very pleased to find out that we would be able to get a used vehicle that had only been used as a rental car. He had done all the leg work for us and all we had to do was come in and test drive it and sign the paperwork. It was a very pleasant experience and I would highly recommend Joe Johnson and Youngblood Kia to anyone who is looking to purchase a new or used vehicle. We look forward to using this as a stepping stone to reestablishing our credit and in three years to go back and purchase a new vehicle from Youngblood Kia. Thank you!

Bmcpheely

11 de dic. de 2013

Great customer service. Everybody was very nice. The best part was when Bobby newton showed us how all the features in the vehicle work. He is very friendly and knowledgable. Thanks.

amylynn84

5 de dic. de 2013

it was a very entertaining and comfortable time while waiting to hear back from the banks. our dealer also talked to us like he knew us forever and was very nice and helped us with insurance too.

Eris555

1 de dic. de 2013

Bobby was a very helpful salesman. He fought for us to get a good deal. From working with us on a trade in for a down payment to getting us a resonable monthly payment despite our lack of credit he went above and beyond. We will definetly be coming back to Bobby for our future car purchases.

aprilfers

27 de nov. de 2013

From the time I entered until the time that I left, the few people I dealt with made me feel like they really cared about giving me the best service possible. I believe Charles and the lady at the checkout counter were nicer then anyone that I have ever had to deal with at this facility before.

Lorikiabuyer

23 de nov. de 2013

Pleased with service, speed, friendliness and price. Was a busy Saturday. But they hurried and got us out quickly. Bobby Newton was a good guy and easy to work with.

haymistor

19 de nov. de 2013

They were very friendly. Met my every need. The salesman even answered all questions required to my loan lady with a smile on his face. I really appreciated everything. They made an experience for buy a car for the first time smooth. Thank you!! I would buy another car from them if I could!

reggie01

17 de nov. de 2013

David Lambert was very helpful, and went the extra mile, to make me happy. He was very courteous and professional, and spent most of the afternoon, getting me a automobile that would meet my needs, both for reliability and financial. He personally washed the car, filled with fuel, helped me program the phone for blue tooth and installed new floor mats. He made sure that the arrangements were made for the minor repairs that were needed. Answered all my questions. I was truly one of the best experiences that I've had when purchasing a new car. I would highly recommend Youngblood to my friends and family.

Boopsbunch

13 de nov. de 2013

The main reason I have given this rating is because of the customer service I received from Greg Boswell. He was not only attentive and honest, but he also helped me feel much more at ease with my decisions. He has helped out several times since the purchase with answers to questions and directing me to the right area for service. My overall experience with Youngblood was extremely good.

paylorsboat

7 de nov. de 2013

We love the service and friendliness of Youngblood Auto Group. We pulled in to have my 2012 Kia Optima oil changed. Since we live so far from Springfield its not always easy to get there and Charles got us right in for our oil change and service. We did not realize we needed an appointment. We could not ask for better service than we get from Youngblood. We looked at a new vehicle Nissan Armada platinum while we were there and enjoyed the experience to just look and not feel pressured to buy at that very moment. We are in the market for another vehicle and if Youngblood has what we want they will be the first choice to buy from. Thank You Youngblood!

LJDaily2

5 de nov. de 2013

Joe Johnson made our purchase of our Honda CR-V very smooth & painless. Normally salesmen are almost like a bunch of "vultures" waiting to pounce & sometimes very pushy. Joe was the total opposite. He made the whole process very comfortable for us. This was the fastest that we have ever walked into a dealership, test drove a vehicle, got the financing done & drove the vehicle home. We were totally impressed by the whole process & Joe was right there with us they whole time making sure all was as it should be! He has also been good to follow-up with us to make sure that we are happy customers. We would most definitely recommend Youngblood & especially Joe Johnson to everyone we come across that are looking to purchase a vehicle. Thank you Youngblood & Joe Johnson for making this purchase one that we were totally happy about from start to finish. Just to make one thing clear though... we did NOT purchase a Kia, but your site would only let me choose that. We purchased a 2011 Honda CR-V.

katgreenwood

3 de nov. de 2013

Our sales representative was friendly and funny. He had an inviting personality and did not push us into a sale. He let the car sell itself which I appreciated. He seemed genuinely interested in meeting my and my family's needs in relationship to our car. The general manager, David, was also helpful and seemed to be concerned with meeting our needs as well. Overall, a great place to shop for a car. Love the Soul!!

Jessup136

22 de oct. de 2013

David Primanzon was very courteous and patient with us, I will definitely will be back to purchase a new vehicle with David again. I will also recommend people to David and Joe Griffin, you guys rock and thanks for making us feel like Family......

Noneofyourfuckingbus

14 de oct. de 2013

Service advisor was friendly. Receptionist for service area was extremely rude. When I asked her when my car would be ready, she told me I could go find David and ask him myself. It took 3 hours to do a recall repair, which i made an appointment for. When they finally told me my car was ready, they couldn't find it. It was parked out front, apparently for a while.

lwsmilemo6

10 de oct. de 2013

We went in looking at a used car. And while talking about a new one and with warranties and love the look we chose the optima love the car

avenger1212

8 de oct. de 2013

After deciding we had to buy a new car for our growing family, we went to Youngblood KIA having had a great rental experience with a KIA Optima this past summer. It may have been an off night for the dealership since after several hours within two visits we had a very hard time negotiating with them and reaching a deal. We left that night without a new car, but a promise that one fitting our needs was coincidentally on a car shipment coming in within a day or two. Turned out this was not correct information, and much had changed on the pricing and availability of features of the incoming cars, which had made them even less affordable to us than the one they pulled up to the building to show us the previous night. That car was not mentioned again (even though it was still not the car we wanted), and the best deal they had was now more expensive than the car we had just looked 12 hours before. We were frustrated with the pricing both what we were told and how it looked on the price sheets on the car windows since they did not figure out like the pricing on the KIA website, and felt like we were getting a run around on finding a car in the color and package we wanted. We were told one thing, and things never panned out that way, and it seemed like the deal we were offered kept getting less favorable and they seemed unwilling to work with us, and they didn't seem to understand what configuration we were asking the car to have. We made one final offer based on Edmunds' fair purchase value on the car should they be able to get one in like we were asking for, which was turned down. I then left a bad review here explaining the experience and frustration we had, whereas other dealerships we had visited seemed to want to work with us.To my surprise, the general manager of Youngblood contacted me about this review and was genuinely concerned about our experience and how it relates to the way they want their company to be perceived by their customers. He did not offer a bunch of excuses, or simply beg us give them another chance. He promptly asked if he could figure out what went on and get back with me, and told us he understands how stressful it is to buy a car and nobody needs this type of experience to make that even harder. He told me this is not how they are, and not how they want to do business. After about ten minutes, I got a call from the sales manager who had been off the night we were in, and he was very concerned with what happened when we were there on Tuesday. He worked with us personally to find a car like we wanted and gave us a very good price to boot. We went in last night and completed the deal. I was surprised to discover how many people there had read the review and were very apologetic about it. It tells me the claims of how serious the dealership takes this sort of feedback wasn't just something they told me to placate me. They really bent over backwards to change our perception of them, and I think they succeeded overall. I've worked customer service at a few organizations and I understand having off days, and it seems this may have been the case coupled with misunderstandings on what we wanted vs what they had to offer. I hope their staff has better knowledge of what they have on the lot and coming in shipments for future customers. That was the worst part of the experience, going home one night hopefully expecting the car we wanted to be there in a day or two as we were told, and finding out that wasn't the case at all and that the deal had changed entirely. This is something a little training could fix, and I'm now sure they'll work it out.All this said, we gave Youngblood a second chance, and that second experience was very positive. Casey Bennett helped make the process go smoothly and was as excited about the car as we were, which helped relieve the stress of the process and add some fun to it. I'm willing to say they had an off night, as any company will inevitably have. But, how they handled things after that off night shows a lot about their commitment to keeping the bar high. Though I wish things had gone more smooth from the start, it turned out well in the end. They even sent us on our way with a full tank of gas. So long as the KIA car has a nice dependable and long service for us, we'll be excited to consider going back to Youngblood KIA for our next car.

gregoryjpayette

5 de oct. de 2013

Mike Still is my idea of the consummate customer service oriented professional in the auto industry. Every encounter with him or his staff during the past 4 years has been one of excellence. Facts are always facts, but feelings trump facts when humans encounter humans in a service environment. Mike listens, takes notes and asks what he can do for you. Mikes only focus is customer satisfaction.

Susug514

30 de sep. de 2013

I went to Youngblood Kia to look at a Kia Optima Hybrid. I found this experience to one of the most positive and low pressure experiences I have ever had when purchasing a vehicle. Our salesman, David Lasc, was not only very knowledgeable but also treated me with respect. I purposely went to look without my husband so that I could see if they treated me differently since I was a woman. I found quite the opposite to be true. David explained all of the aspects of the car to me in great detail. He never seemed to "talk down to me" as a female purchaser. When we returned two days later to purchase the car, my husband was with me and I found that David talked with my husband exactly the way he had talked with me, which meant a great deal. We also found the financing to be very low key. We were presented with different options in a manner that made us feel comfortable in choosing the options that were right for us. The finance manager never pressured us. We entered into the finance office knowing exactly what "extras" we wanted and what we didn't. We told him and he answered "okay" and went on with the paperwork. I would definitely recommend Youngblood Kia to my friends and family and in fact, already have. They were wonderful to work with and have been very helpful when I stopped back by with questions. They will be getting our repeat business!

tdub77

30 de sep. de 2013

I have purchased many vehicles over the years. The vast majority of those purchases have been from dealers. The experiance I had with Adam & Jason was the best demo ever. They had an extensive knowledge of the vehicle features and the sales process was very professional. I would recommend them to anyone.

jer41

23 de sep. de 2013

I had a appointment at 8:00,it was after 9:00 bfore they even took the car back.It had noise in it at 20 mph.that anyone that drove it could hear.They couldn't here it.I also had the oil changed.The oil change Was $46.00.never .seen a price like that.Dodge down the street is 19.95.I must say i'll go down the street next time. Geald Neal

jchance2013

19 de sep. de 2013

My favorite response from Joe is his remark about not being a wholesale business.My Exact Questions and Reponses to Joe:"I am interested in the 2009 Chevy Cobalt LS Sedan wit 81,xxx miles that you have are asking $9,993.00 What is your bottom line price on this car? KBB Suggested Retail is $7.859 and Nada Suggested Retail is $8,375.00 I need your bottom line price on this car, before I come in to make a deal with my pre-approved loan.""Sorry Joe, but what you tell me is considered maintenance. Just like me, I don't get more for my car because of recent maintenance. I'm not willing to pay more then a suggested retail, which is still what your bottom line price is. If you change your mind, just let me know. KBB is $7859 and NADA is $8375. These are suggested prices, so I would expect you to offer me slightly lower? If not, I won't waste your time. I do thank you for the effort.""Ok, I will go to another dealer then. I was told by your dealership that all the maintenance I've done to my vehicle adds no value, so the same applies to your cars. Thanks anyway. If you change your mind and give me a fair offer, I will stop by. I will be in Springfield tomorrow for a Doctor Appointment. I live in Branson and try to negotiate ahead of time at dealerships, to avoid problems that cause me to drive back and forth.""No Thanks. It was 2 of your salesmen that told me that in person. I had maintenance records in hand. I will go elsewhere. I'm not in the market to overpay for a used vehicle. I expect to pay the fair market value and not any more. That is what I expect for my trades as well. It appears that you are more interested in how much you can get for a commission, instead of selling. No problem. I get it."Joe Johnsons Exact Responses to me:"We put a lot a money into it, new serpentine belt; new tires; wiper blades, so my out the door (O.T.D.) price is $8609 thatincludes my doc fee. Can't wait to meet you. Let me know when you can come up.""My O.T.D. price is just that, I'm not going to give you a price and then renegotiate. When someonedoes there maintenance and has records of that,we do give more for the trades. I would love to earn your business, but not to lose money.""I'm sorry you been told that maintenance doesn't add value to a trade, that does make any sense.If I had two vehicles the same and one did and has record of all the maintenance and the other one doesn't which is worth more? I'm a retail business not a wholesale business. I'll be here at 8am if you want to come by."Here's the Exact Details On The Car:2009 Chevrolet Cobalt LS2.2L 4 cyls, FWD, Sedan, 81k miles, stock # 88512PA, pre-owned, Isn't it time you got rid of that old clunker and got behind the wheel of this marvelous LS!! Includes a CARFAX buyback ... view detailsPrice $9,993

Imaguillory

11 de sep. de 2013

I'm a woman, single, and a senior citizen. Buying a car can be a scary experience for someone like me, but my salesperson, Casey Bennett, was a "God" send. I felt comfortable and safe with Casey. He didn't try to sale me anything.He told me to go home and get on the internet and look at all the pre-owned vehicles the dealership had to offer, and to call him the following morning. He allowed me the privilege of choosing the car I wanted. He was patient, respectful, polite and answered all my many questions, Casey has the best customer service skills I have seen in a long time especially from such a young person. He.informed me of all the necessary information and documentation that would be needed to complete the sale. When I met with Casey the next day for a test drive, I was prepared.. I told them what I could afford to pay and they made it happen for me. I felt empowered I was extremely pleased with everyone I encountered during my sales experience, but Casey was outstanding and I wish him much success. I believe I will be a Youngblood Auto customer for life! Mattie Guillory

jbss1988

5 de sep. de 2013

Juan Huerta is the reason I bought a car. I was just checking to see how much I would get in trade-in on my current Kia and not really planning on buying. He was, by far, THE BEST salesman I have ever had when buying a car. He never made me feel "wheeled and dealed" and I never felt pressure. I hate the whole car-buying process for these reasons typically. I'm not good at it and it makes me uncomfortable. He truly made me feel comfortable and I know he was honest with me through the entire process.I would recommend Youngblood as they have been great to me through the purchase and ownership of my last car and I like Kias. I would recommend Juan to any and all but especially if you hate the car buying process as I do :)

silvercasio

2 de sep. de 2013

My husband and I were "just looking" at small hatchbacks. We wanted to compare the following cars, Honda Fit, Toyota Rav 4, Ford Fusion HB, and Kia Soul. It was Labor Day, and Honda wasn't opened so we went to Youngblood Kia and never got past this dealership. And, it is not because we were dealing with a hardcore salesman hell-bent on selling us a car. Casey Bennett is a kind and gentle gentleman who was personable and friendly. He has the kind of personality that you trust and you believe in what he says. His knowledge of the Kia was very thorough and impressive. He made me feel comfortable as I test-drove the Kia. His ability for chit-chat is commendable thrown in with the information he needed to get across to us about the Kia. I love my new car, it is everything I was looking for. I would gladly recommend Youngblood Kia to anyone looking for a new car. Thank you.

AnnieCruz

30 de ago. de 2013

I would highly recommend Youngblood auto to everyone and anyone. My boyfriend and I were in a bind with needing a new car and I would pass by every day after work. It was my first car buying experience. I did a pre-approval application over the internet. Then next morning I received an email and also a phone call from Joe Johnson, He was very friendly, eager to help us find exactly what we were looking for. After I gave my must haves I went in the next day. The whole process seemed effortless. My boyfriend also said that out of all car buying experiences he has had this was the easiest and most friendly. They sure have made a life long customer with me!Thanks Youngblood!!

globalshadow

24 de ago. de 2013

I would highly recommend Jon James and the Youngblood team. I had some very specific needs (van) and a pre-approved auto loan with some challenging requirements. Youngblood was the 3rd dealership I went to and I had given up on finding something that would work. Joe Griffin worked with the lender to get all the numbers to work. The Youngblood team worked together to put me in a beautiful van that has more of everything (room, amenities, etc.) than I ever dreamed. More importantly, to me anyway, was the way I was treated. Everyone I met there treated me with respect and kindness. In my first meeting with Jon, he handed off an appointment (and potentially a sale) to another sales member rather than have the customer wait for us to finish talking. That's pretty unbelievable in my book.I also had occasion to wait a bit (not long compared to other experiences) and I overheard some sales staff making follow up calls and talking to each other. I was very impressed that I never heard anything negative about the customer, either in their calls or afterwards to each other. I purchased my first car from Youngblood in 1991. It wasn't a bad experience, but it was not as good as this one. If you're not sure what options are available to you or have any reason you haven't included Youngblood in your car buying quest, I'd suggest calling them. Ask for Jon James. I have no doubt there are other team members that will take good care of you, but I know how Jon treats his customers and it's worth a try.

ahall3211

9 de ago. de 2013

I absolutely hated my experience with Youngblood and regret ever purchasing from them. I would never ever recommend Youngblood to anyone, and would highly discourage them from purchasing or servicing their vehicles there. In order to give you an accurate and unbiased review, I've detailed my experience below (it's quite long but gives you a good idea of how your experience will most likely be). The Service department is the worst I've ever been to, and although my car is under warranty, I take it elsewhere to be serviced now. I purchased my car from Youngblood pre-owned 6 months ago, and have needed several things fixed on it since (which I understand, it is not a new car). Issue #1: Originally, as part of the purchase agreement, they were going to fix one of the lights on the dashboard, and told me to schedule an appointment with Service whenever. I called to make an appointment the next week to have the light replaced, and when I picked up my car after the appointment, they informed me they had diagnosed that my light had a short in it and needed to be replaced and that I would have to schedule another appointment to have it replaced! They also were going to charge me for the appointment and the new part. I told them that it was part of my purchase agreement, but they refused to call Sales and told me I would have to call Sales to have them send it over. After failing to get in touch with my Sales representative several times, I gave up. They ended up waiving charges for the diagnostic appointment to tell me exactly what we already knew, but still wanted me to pay for the light to be replaced. No communication between the departments whatsoever, and an actual refusal to communicate when asked by the customer. Issue #2: About a month ago (5 months after purchasing), the battery died, and needed to be replaced, as it couldn't be fixed with a jump. I have a hybrid, so I wasn't sure which battery was the main problem. I scheduled an appointment for first thing in the morning at 8:30 a.m. and dropped my car off the night before. At 8:30 punctually, I showed up at Service to make sure my appointment was running on time and get things taken care of. Although I received TWO confirmation emails from their website about my appointment, they said they had no record of my appointment, and it would probably be pushed back until the afternoon. The service tech, Neal, said it would most likely be $80-120 to be replaced but they would call me if it was any more money so I could make a decision. I informed them I worked until 6:00 that night so they would need to call me when it was done so I could pick it up before they closed. At 5:15, I received a call that they had already done a complete replacement for $240, and that I would need to get there in the next half hour to take care of things before close. I asked if the replacement was covered by my warranty, but they couldn't find my warranty on file. So I spent 20 minutes on hold with the Sales department to try to track down my warranty. I ended up paying over the phone and was told I could pick up my keys in the Sales department. When I got there, they had the incorrect keys and I had to wait for another 30 minutes while my keys were tracked down. Although my appointment was at 8:30 am, I had to make several phone calls, paid much more than I expected (I would've taken it elsewhere to be replaced if they would've called me like they said they would), and in the end, I wasn't finished with them until 6:40pm. Since they didn't finish my car until so late in the day, Neal told me he didn't have time to discuss what was wrong with the battery, and why they replaced it, and said he would provide a detailed report or call me the next day. There was never a report to be picked up and no phone call was received.. All in all, utterly unacceptable and unprofessional. I tell everyone I know to avoid Youngblood.

Maryfishburn999

27 de jul. de 2013

I have as of today July 25th, 2013 bought my 7th car from youngblood in Springfield, MO. I love the wall to wall coverage everyone gives my husband and myself. They are all concerned about fitting the right car to your taste, likes, dislikes, budget, and always show that they have covered all bases of your sale. I turned 60 today and they put balloons, and a big red bow on my car when I came to pick it up. This is the kind of attention to detail I just love. These people know customer service after the sale too! I have all my work done at Youngbloods. Because the after service is as good as the before customer service.

phyl3547

12 de jun. de 2013

David Lasc and Sean Mabins were great! No high pressure and were very easy to work with. They were very friendly and made you feel at ease. I was impressed with the atmosphere of the whole dealership. I think I got a fair deal with the trade in and the price of my new KIA Optima SX. They went out of their way to accommodate me, I wanted the windows tinted and because of my work schedule offered to come and get the car, get the windows tinted and bring the car back. Couldn't ask for better service. Thanks guys!!!

strawberryapplesauce

4 de jun. de 2013

It has been at least a two month process deciding on the vehicle we finally purchased. Throughout this period we never felt pressured by any of the people we dealed with. Justin was very helpful in finding out the type of vehicle we wanted in the price and mileage range desired. Again, he was extremely patient and persistent in keeping in touch with us (even after the sale but never 'pushy' in the entire process. We appreciated very much his friendly, helpful attitude.

aburton3

20 de abr. de 2013

The reason for my 5 star review is:1. Michael Rea, after finding out I did not have stellar credit still wanted to work with me.2. He steered me in the right direction on what price and mileage I needed to get a loan.3. Finance director (who's name I cannot remember, sorry) performed nothing less than a miracle to get me approved without a co-signer, very little down, and terms I could comfortably accept.4. 2 weeks after the purchase of my vehicle, I noticed the heater not working on one side. Called Michael who suggested we have it looked at by a Dodge dealership since it was still under warranty, either by Youngblood or another dealership in town.5. Called Jeremy at Youngblood service department, scheduled an appointment, quickly diagnosed the problem and set up a 2nd appointment for repairs. Parts came in sooner than expected so they moved our appointment up by 5 days. They needed to keep the car over the weekend but already had us set up in a rental vehicle at no expense. Picked up my car and have had no problems since.6.They put me in the perfect car, they helped me to re-establish my credit, and they have a loyal customer for life. Michael Rea, you're truly a professional in the most personal way. Thanks, friend!

maggiemay1974

2 de abr. de 2013

Darren was very nice and knowledgeable of Kia's. We are not into pushy sales people and he seemed too know when to back off. We came looking at specifically at the Kia Soul and ended up buying the Kia Rio. Much better gas mileage.

craig47

23 de mar. de 2013

This is the best car dealer I 've ever bought from, I'm 66 years old so I have bought lots of cars in my time. This is the 3rd KIA we have bought from Youngblood and plan on only buying from them in the future.I recommend Youngblood to everyone I know, not just because of the cars, but because of the way they treat all their customers.

goody5720

14 de mar. de 2013

PURCHASED A USED 2012 KIA SORENTO AND IT DID NOT HAVE A OWNERS MANUAL. TALKED WITH SALES MANAGER AND HE ASSURED ME THAT I WOULD RECEIVE A MANUAL. Happy with my new vehicle. Would recommend friends and family to visit dealership if they are in the Springfield area and looking to purchase a new or quality used vehicle. Sales personnel were very friendly and willing to help in any way to help with making your purchase as easy as possible.

traylor123

18 de feb. de 2013

I was having a really bad day. My car broke down and I was in a desperate need for a car. I wasn't sure if I could get a car because I just spend a lot of money trying to getting my old car fix ed. I wasn't sure about how much I had to put down and about my credit rating. I explained this to David. He was very kind and not pushy and all. He basically said "Let's look and see what we can do." and a I needed that. I appreciate him being there that day. He made the experience better that I could ever imagine. In my opinion he is a good employee and understanding person. Glad he was there he made a horrible day a great day!

tamsimpson09

11 de feb. de 2013

I traded my car in for a Altima the end of June 2012. I have been disappointed since day one with the car. I was pregnant at the time and there for 8 hours and couldn't find a car that I liked. They then said they had an Altima as a last result that they just received from an auction. I test drove it and as I was tired and wanted to leave, I decided to get the car. The car did not have a car fax report available, and shame on me for not asking for one as I asked the salesman if the car had been wrecked and he replied that it had not been. I was told I was approved for a 8.9% interest and later AFTER I signed paperwork, it was wrote down for 10% (which again, I was tired and shame on me as a woman for letting a man take advantage of me). I was referred by someone who does much business with youngblood which is the ONLY reason why I wanted to purchase a car from them. Now, 6 months later we absolutely hate the car and wanted something a little bigger, but we are told that the car we purchased for 16,990 is now only worth 12,500 6 months after purchase. The car is having many issues, I can barely drive it in the rain, and many other problems. I went to Thompson Buick after we were unable to trade the Altima in at Youngblood and they pulled the car fax report and told me that the car had indeed been wrecked and air bags deployed. Since the air bags have been deployed and there is not "proof" that the air bags have been replaced, they would not help us AT ALL. To make a long story short, I went to Youngblood a second time to see if they would be willing to help me as I have only had the car for 6 months and they would not bend on helping with anything as our pay off on the altima is still what we purchased the vehicle for. I am very disappointed and have 2 children that I can't even feel comfortable driving the car as it is having problems and does not feel safe. Instead of Youngblood doing everythin they could to help me make this situation RIGHT, they did nothing. So not only will I never return to youngblood, but I will NEVER recommend them to anyone. I normally do not write reviews however I am extremely disappointed about the situation and the unwillingness to help after I feel we were overcharged for the car and given the wrong interest rate and are not stuck with it.

cjohnsonpotts

19 de ene. de 2013

My car buying experience at Youngblood Kia could not have been better! Tim Schlobohm in internet sales was extremely courteous, knowledgable, and efficient. More importantly to me as a woman buying a car on her own, he treated me with the utmost respect and really listened to what I wanted. The Youngblood website was very easy to navigate and helped me to do some research and price comparisons before going to the lot. Thanks to that and Tim's excellent service, I got a fair price on my trade in, a great deal on my new car, and was driving away a very satisfied customer 3 hours later! I highly recommend Tim and the team at Youngblood!

Terrance & Juanita

18 de ene. de 2013

We have purchased KIA's in Fairbanks, Alaska, Tucson and Phoenix AZ and now in Springfield. We have owned the Sportage, Sedona, Optima, Rio, Serento and now the Soul. Youngbloods has been the most helpful, friendly, courteous and fair dealership we have delt with. In addition to the above, Sean and Tim were very knowledgeable and thoughtful. We highly recommend Youngbloods to anyone.

Cwanko

18 de ene. de 2013

Thank you for all the had work u guys did, this was the best buying experience I've had. I love my new car.Tim and TJ made this experience well worth it. I will defianately be back in the future for any car buying needs I have.

KFHOBBS

16 de dic. de 2012

My husband & I purchased a 2008 Kia Amanti recently. Coleman Kappelman listened to our needs and handled things perfectly. He was very knowledgeable, kind, patient, helpful in every way possible, considerate, non-pushy, detailed, & I can go on. He is an overall fantastic salesman. He went out of his way and went above and beyond our expectations of any salesman at a dealership. We were able to experience Scott Dazzel in finance as well. He was also, kind, patient, and considerate of what we needed. They are a great team. I will definitely return to the dealership for future purchases as well as send as many as I can their way. Thank you for one of the best experiences we have ever had at a dealership. It's awesome to know there are still good people out there that care about you and not just making a dollar.

ruthannmaynard

12 de dic. de 2012

My husband and I purchased a 2008 Chevy Trailblazer from Youngblood. They were awesome to work with. They listed to my criteria and found the perfect vehicle to 1meet our needs. Thanks so much to Matt Foockle for being an excellent car salesma!

tracejohnson

30 de nov. de 2012

Nice stress free environment! Jon James was an awesome sells person, loved working with him! He gave us anything we needed that he could possibly provide!

tomicoomer

12 de nov. de 2012

I have recently purchased a Kia Soul from Youngblood Kia. When I first pulled onto the lot I didn't have 14 sales people running out to me. The sales people gave me time to look around by myself so I could choose what I was interested in. This was greatly appreciated because when sales people DO run toward me I usually get into my car and leave. I hate high pressure sales people. Juan Huerta was my salesman and I was very happy with him. He was no pressure, fun, and had a great sense of humor. He is educated about the cars he sells and has a good time doing it. He also was very patient with me, I drove 3 cars and kept changing my mind on which one I liked better. After I finally made my decision he was very quick to get us approved and into the finance department. He was no hassle and I got a great deal and a great trade in. Brad Gideon was our finance agent. He was amazing as well. He explained everything to us quickly, thoroughly, and with a great attitude. This was the best experience I have ever had buying a new car WHICH I LOVE!!!!! I would ABSOLUTELY tell my friends and family to go to Youngblood.........WHAT A PLACE!!!!!!!!

aedwards1992

19 de sep. de 2012

My best friend, fiance, and I went to Youngblood to purchase a used car since I now had a downpayment. Tim greated us with enthusiasm, and was exceptional to work with! He was very friendly right from the beginning until very end. He did everything he could to get the car we wanted, with the price and interest rate we wanted. That consisted of riding in the Cube around the parking lot since it was raining, to filling out all the paperwork to even get approved, to the gassing and washing the car for us. We sat at the dealership for 5 hours on Saturday, and 4 more on Monday afternoon. Even though it seemed worthless to be sitting there for that long, Tim worked his hardest to get us into a brand new 2013 KIA Forte (a car I thought I'd never get approved for being only 19!). I would recommend, not only this dealership to anyone, but Tim to be there salesman. For being someone that thought they didn't have much credit, not a huge amount of money, or long job experience, Tim turned that into something amazing! I greatly appreciate his services! He also helps us out with any questions we have even after we left the dealership. His actions showed that he didn't think of us as just another sale and money maker! That was wonderful!

lcscruiser

18 de sep. de 2012

We were very happy with our sales man Juan. He came outside eagerly to help us on Friday. We told him we would be back on Saturday. We returned Saturday, even though it was pouring down rain, he was eager to help us find a car that fit out needs. We test drove two of them and decided on the top of the line Kia Optima. He did not try to push either car. He let us make up our own minds. He also helped us get the price we wanted. We are very happy with everyone at youngblood. All the people we dealt with were great. The finance person was wonderful too. Thank you for a wonderful experience. Lynn Sellers

TashaFarrellTurner

3 de sep. de 2012

This was hands down the best experience we have ever had purchasing a car. Darren Barnes was outstanding in helping my wife pick out the vehicle that made her completely happy. He was very patient and helped us work the purchase to fit our budget. As we were working through the financing with Brad Gideon, he went and picked us up a pizza since we had been there so long. Truly, the kindest small gesture a salesman has ever done, which also helped our 7 year old who would rather be anyplace else. Brad's assistance with the financing was just as good. He was very informative and helpful with the complex process of getting us the best financing available. We were never pressured, whioh seems rare at car lots and I highly recommending these two when you need to buy a car.

Tetzlaff

1 de sep. de 2012

Juan and David were very helpful and patient as we test drove many cars to find our perfect fit! They stayed late and were friendly and professional through the whole process! Really one of the best buying experiences we have ever had! Thanks Youngblood!

tdolbey

20 de ago. de 2012

Daren worked hard to get me into a vehicle I liked and could afford. He was polite and personable. I would recommend anyone needing to buy a car to come to Youngblood Kia, and talk to Daren, as my experience was very pleasant.

seymour87

14 de ago. de 2012

Tim was great, he did everything he could to get the deal finalized. He also spent some of his own time making sure the car was detailed and ready to go. Great guy to work with, I would recommend 100%Chad

Rhonda Luttrull

13 de ago. de 2012

I was referred to your dealership by a friend. He said Kia would be the car I would want. I was greeted by Darren Barnes, who was very polite, mannerly and well dressed. It took me two days to decide on what car to finally buy and Darren was still just as nice and polite at the end of the second day as he was the first day. This was my first time to car shop on my own and I had a lot of factors to weigh in on the car I needed. I was never rushed nor did I ever feel pushed. I finally decided on a Kia Forte and it fits all my needs. I will always refer everyone I know who is looking to buy a car to Darren at Youngblood Kia. Thank you so much for all your help!! Rhonda Luttrull

hollyannallen

13 de ago. de 2012

Best car purchase experience I have ever had! Great customer service, no pressure, very informative about car features. I would highly recommend this dealership to all!

Millie Howe2012

6 de ago. de 2012

We came in that morning for information about the KIA and left with a car. The manager and salesman were both very pleasant to work with. I would definitely recommend Youngblood to anyone showing interest in purchasing a car. Further purchases will definitely come from Youngblood.

ttorix

2 de ago. de 2012

Went in for a oil change. The service brought out the cab filter and said it needed changed. I agreeded and said change It. When I was paying bill I found out There was a $20 charge to install a new filter, they was no charge to reinstall old filter, no extra labor was needed. I feel I should have been told ther was a labor charge. Any place that I have had a new filter installed there was a charge for the filter but no added labor

KathleenBoyd

2 de ago. de 2012

My husband and I were imipressed by the excellent treatment we received at Youngblood KIA. We had actually visited 2 weeks prior and liked our salesman Steve so well we went back to make our final purchase at this location. We worked with Juan as well and were treated excellent as all concerns no matter how major or minor were taken care of and felt the price was the best in the area. Brad helped us with the finance paperwork - he was extremly helpful and worked quickly for us as well. Very happy with our purchase and royal treatmen - GREAT PLACE!!

Bugmonkey196

30 de jul. de 2012

Would recomend them for anyone wanting new or used vechile. Very courtous and efficent and makes it a fun process. Was told each step so there was no mystery to buying.

morleyj

28 de jul. de 2012

I recently purchased a 2012 Kia Sportage from Tj Brice with Youngblood Kia! This was my first experience with buying a car, and being a female I was expecting to be given a hard time and not getting a fair deal. TJ was great! I live about 2 hours away and we communicated by email for about a week and a half. He tried really hard to get what I wanted for my trade. He was very attentive, friendly, and understanding of my needs in a new car. When I arrived at YoungBlood, I was greeted by friendly staff and was not pressured at all. TJ came over and we took the car for a drive. I was in love! I would recommend this dealer to everyone looking for a vehicle AND first time car buyers. They are not pushy or make you feel uncomfortable. I did not like the numbers for my trade and TJ got that amount increased and I bought the car that day! I truly enjoyed this experience and it was a nice breath of fresh air. TJ needs a raise! Anyone going by YoungBlood, I am sure they are all great workers but ask for TJ! I do not like to give all 5's but this truly was an exceptional customer experience.

kikki1

28 de jul. de 2012

The salesmen were very knowledgeable, worked very hard trying to get us the $$ for our car to off set the amount we paid for the new car. None of the game playing i expected.They were very nice,polite,and friendly. we will definitely buy from them again. My view of car salesmen has forever been changed.It was a pleasure to work with all of them. We will tell all our friends about them, and have told some already.Thank you to them. Herb & Kathi Lien

bsgodsey

24 de jul. de 2012

Our salesman was Deon. He was knowledgeable about the Kai autos and answered all our questions. We couldn't have ask for a better person. He made the experence pleasant.I would highly recommend Deon and have handed out his card to my bank teller.

rachelestes

14 de jul. de 2012

Daren made me feel comfortable with my first car-buying experience. He was a friendly salesman who was genuinely concerned about getting me the best deal. I'm extremely satisfied with this dealership!

crystalfufu

9 de jul. de 2012

I really appreciated the way they listened and met my concerns. Deon helped me get the vehicle I wanted without compromising. BJ was knowledgable about the financing options.

Gigibren6

8 de jul. de 2012

My husband and I were both impressed with the customer service we received from Youngblood, specifically Deon Smith and Scott. Even though there were some challenges in putting us in a new vehicle, they persevered and got the job done while showing us respect and making us feel like we were the only ones they were concerned about. It was good not to feel presured and to feel comfortable negotiating our wants and needs in our next car purchase. Thank you Deon, Scott and Youngblood for your dedication to customer service. We will most definitely be sending friends and family your way! Thanks again,Brenda and Bob H.

tlcwhalen

6 de jul. de 2012

Thank you to TJ Brice and Rich Womack, who made the process of buying a car enjoyable. A thank you to Brad Gideon for getting me such a great deal! I will and have been recommending you to my friends and family. I love my 2005 KIA Sorento! Thank you again, Tracy Cunningham-Whalen

keelinsmom

3 de jul. de 2012

Joe is the best service adviser i have ever had the pleasure of dealing with. He was so friendly, kept me informed of what was going on with my car and explained all the work that was done. You are very lucky to have an employee as great as Joe.

slh25625

30 de jun. de 2012

They where very friendly and fast. He was very knowledgeable about the car and answered all our questions satisfactorly. I would recommend Juan to anyone looking to purchase a car.

familyofbuyers

28 de jun. de 2012

After dealing with dealerships who used pressure techniques to try to sell a vehicle, this dealership helped us to narrow down our options and find a vehicle that fit the needs of our family.We purchased a used vehicle and waited until the following day to pick it up. The vehicle was washed but not cleaned inside. We cleaned it after getting it home. We spent considerable time in the waiting room.Overall a good experience with few issues.

hapitraxx

24 de jun. de 2012

Our Sales Manager was Deon Smith. He was great.!! We Were looking for a 4x4 Vehicle and found it. Really Love my Dodge(Ram)1500! We took a Test Drive,No Pressure,was a Great experience. Your Employees worked with us on our Trade in. We got more then the Blue Book Value.!! Overall You Guys were Really Great,Understanding and Responsive.. We will Definitely Refer you to our Friends and Family,Thanks Again,Great Job.!!!

lisaptrsn

23 de jun. de 2012

I had been considering a new car for about 6 months. I really wanted a Kia Soul but I thought I couldn't afford one. I went to the used car center and Deon couldn't have been more helpful. I asked to test drive a used Nissan but when he found out I really wanted a Soul he had me drive to the back lot to see if there were any there. I found a great car at a great price and I couldn't be happier. This is my second vehicle from Youngblood, the first was in 1999. They do a great job and maybe I won't wait so long for the next one now that I know how pleasant the experience is.

Amanda686

22 de jun. de 2012

My husband and I had been shopping for a vehicle that fits our growing family. We found the Kia dealership through the internet and were pleasantly surprised with our interaction at Youngblood. Many car sales are extremely pushy and it makes the whole car buying experience very uncomfortable. From a simple bottle of water to interacting with our kids and of course the car sale, we had a great time there. I will definitely recommend Youngblood to family and friends.

terri

21 de jun. de 2012

i went to your dealership to look at cars after having a very bad experience from another carlot very close to you, your salesmen were very helpful and caring, that is great, david primanzon listened to me, in hearing about the kind of car i wanted and how much i had to spend, Scott dasal helped seal the deal by trying to work with me on the pricing, however i looked online at your cars when i got home and seen the car i bought priced a little cheaper than what i paid, that concerns me a bit, a customer standing in front of you should get the same deal as someone sitting on their couch. But i will say i had a great experience with your company and in the future i would come back, but i will look online first next time..terri Reavesnew owner99 camery

debrahedgcorth

17 de jun. de 2012

We had a wonderful experience at Youngblood as we purchased our first new car! We are fully convinced that the ease of purchase was due to a super, and well informed staff. I was babysitting a friend's 10 month old as we looked at the KIA and talked to the sales staff, and each staff member involved treated Emily as if she wsas their own. I will recommend and speak highly of the folks at KIA in Springfield MO. The gentleman that finished up the finances for us was also super, we just forgot his name, and are on a laptop away from our information. Thanks again!!!

Maryc084

10 de jun. de 2012

Buying my car at youngblood was the best car buying experience! Deon and Bj were great... They did everything they could to get me a safe and reliable car that I could afford! I honestly can say I will never go anywhere else!!!

ashesinmo

8 de jun. de 2012

We went to Youngblood planning on just looking at cars but Daren Barnes showed us the perfect car! He was so kind and helpful and helped my husband and I buy the car that was right for us. This was our second car purchase and our first car was recently totaled. We had a very strict budget and I had been looking at cars online. I found one three hours away and I was so ready to go and pick it up, then Daren showed us the car that was perfect for us. We plan on coming back to Youngblood to get our next car and telling others that's where they should go look as well.

flamefairee

31 de may. de 2012

Scott was our original salesman and he truly helped us with any questions we had that day. We left undecided but it was because of him that we were definately coming back. One wekkend my husband decided to go back by to test drive a Sorento and Juan Huerta was our salesman that day. Scott was not there at the time unfortunately. Juan was an awesome salesman and helped us walk away with our 2013 Sorento that we love! We have been raving fans and telling all of our friends to go see the guys there at Youngblood Kia.

Gaslight0

28 de may. de 2012

No high pressure sales, staff friendly and knowledgeable. They did not have the color my wife was looking for so they found one at another dealer with all the features she wanted.

wpshue

26 de may. de 2012

Tim didn't waste any of our time with vehicles out of our price range. He showed us exactly what we wanted in our price range and he and the team at Youngblood got us in and out in our new car super fast.

Angela37

26 de may. de 2012

By far, this was the most pleasant experience I've ever had buying a vehicle. The process is so overwhelmingly long, hours. But the staff was amazing. I'll definitely go back! And recommend!!

kasieh07

17 de may. de 2012

My visit here started out with a few bumps in the road that made it to me, unsatisfying. However, the crew really turned my visit around. Not only was everyone very friendly but they were all willing to help. If you are wanting to buy a vehicle, I would suggest Tim Schlobohm. He did a great job listening to what I was looking for in a vehicle. I actually looked, and purchased in the same day. And I love my 2011 Kia Sorento. Tim was willing to go above and beyond. He even went and got my son a happy meal while I was filling out paperwork. I will definitely purchase here again because of the people I tagged in this note. They all have excellent customer service skills and are an asset to the company

cassdon

12 de may. de 2012

Tim kept me informed on the internet. Deon sold me the car. Brad whip out the financing super duper fast, and Bill was not only very helpful showing me the features on my new Rio, but was a pleasure to visit with.Hated not giving a 5 on price but was not because they were higher than anyone else. It was just because hey, it's a new car an they cost alot of money.

janfranklin

11 de may. de 2012

We went back to Youngblood because the experience we had the first time was great. This time it was even better. We have never had so much "fun" buying a vehicle, if that is possible. We are now the proud owners of two KIA vehicles. A Sportage and a Sorento. By the time we left we felt like Deon was a family member. We will always recommend your dealership. Thank-You

mrp967

9 de may. de 2012

The main reason I have given 5/5 rating on all questions is because they deserve it. the second is I have no other new car buying experience to compare them to. However, like i stated already, my experience was top notch and I have said nothing but good things about Youngblood and TJ Johnston since I bought the cars.

kurt1217

7 de may. de 2012

I was very very pleased with all aspects of the service i was given while at the dealership! Jim was very very helpful with everything i had questions about. He helped me get into the car i wanted.

leahkutzner

3 de may. de 2012

Juan and the rest of the sales staff made me feel important and like I was spending a million dollars. Their customer service was over the top and very impressive. They went above and beyond what any other dealer has ever done for me.

bakerf

1 de may. de 2012

Great experience......our family purchased two KIA's. Steve was exceptionally knowledgeable about the KIA Sportage and was very patient in answering questions. He took the time to show us the car in detail. Steve has a very pleasant personality and was very easy to talk to. We recommend Steve and would definitely do business with him again.

ggcarne

29 de abr. de 2012

Had a great experience at youngblood kia picking out my first new car thanks to steve ross. He helped me find the perfect car for my budget and was very helpful and informative. I am thankful for the extra time and care he took with me during a a very big step in my life. Thank you so much. I will be back to do business with him again in the near future.Thank you,Genise Carnelison, and Nicole Pollitt

jjofmm

26 de abr. de 2012

Tim Schlobohm, was great and very knowledge about the Kia Optimoa. He was deciated in finding the KIA I wanted with all the bell and whistles I wanted. After the sale he checked to see if I had any questions about the functions of any of the systems. Thanks J. D. Williams

Lisa J Johnson

26 de abr. de 2012

Steve Ross listened attentively to our needs, answered each of our questions and got us into the car of our choice. Steve is professional and personable.Scott Searle is professional and knowledgeable. He showed us options and explained each step of finance in a concise and timely manner.Both were sincere in providing us with the best vehicle to meet our needs at the best price which fit our budget.New car-lesser payment-what a deal!

talbert2473

23 de abr. de 2012

We found everyone at the dealership very friendly and helpful especially Juan. He answered all of our questions and was very friendly. I would reccommend this dealership and look forward to working with them in the future.

Shalala

18 de abr. de 2012

Friendly from the start, we had a very specific price range and they found us a great car for the price and took time to help us. Kept us informed the whole time about what was going on. Highly recommend them to anyone

f&mhooley

14 de abr. de 2012

I contacted Steve Ross online. He promptely called me to give me the infromation requested. By e-mails we were able to establish my requirements for a new vehicle,get a ball park figure on price, and submit a credit application.By phone I made an appointment to meet with Steve at the dealership on 4/11/12. This meeting resulted in my wife and I selecting a Kia Serento we would purchase. However, because the color my wife requested was not available at this dealership, Steve and another gentleman through dealer bata base, found what we wanted in Kansas City. With a handshake, we commited to the purchase. We returned on 4/13/12 to see the car for the first time. We were pleasantly suprise that this vehicle suprassed our expectations. We completed the transaction with Mr. Drew and are very happy in all regards.My wife and I feel that Steve Ross could not have treated us any more politely or courteously. It was very refreshing to have met and dealt with this young Christian man. Based on our experience with Steve, we believe he is an outstanding and honest representive of the Youngblood dealership.

BBBarry

10 de abr. de 2012

Steve was excellent to deal with and helped us find exactly what we wanted. We had a great time finding a car and trading our old one in. Steve was very personable and was very kind with follow up calls. Overall it was an excellent experience!

dwelsh01

9 de abr. de 2012

My sister purchased a new Kia from Steve Ross and recomended that I give him a call. I drove in from Alabama to visit Mo and had car problems, it ended up I needed to trade in my car. Steve and Mark did a great job of working with me and my timeline to get a car and back on the road.

mabperson

7 de abr. de 2012

Came to Youngblood looking for a used replacement for my totalled vehicle. This was one of the best buying experiences I ever had. From sales, finance, and service. I could not be happier. They treated my wife and myself with the same courtesy and respect. Also, they serviced the minor "character" issues that typically accompany a used vehicle. Very happy with my purchase experience!

rileywalsh

4 de abr. de 2012

I was in a tough situation after a rear end collision left my car totaled. To make matters worse, I had a not so impressive credit score. I went to several big dealerships and several small used dealerships and Youngblood was the only place that understood my situation and refused to see me leave without a vehicle. I literally wouldn't have a car right now without them. So while Youngblood may have been the last place I went, it was their determination, hard work, and sincerity in wanting to help me get a car that has made them my first choice from now on!

Jerry Snodgrass

2 de abr. de 2012

We leased a 2012 Kia 3/29/12 working with Chris Westlake. He was very helpful and friendly and stayed with us until every thing was complete. My wife did not have her cell phone with her, so he told us to just come back later ande he would program it. We stopped by 3/29/12 with no appointment and he came out and programed here phone, no waiting. Very pleased with his service.

wswyhart

5 de mar. de 2012

Steve was very helpful and knowledgeable, and very patient since I had my 4 year old son with me. Thank you for a great experience

preinert

4 de mar. de 2012

We were looking for a Kia Soul but wanted certain features that were hard to find. The Youngblood folks worked hard over several months to locate the car and keep us posted on the progress during the search. We appreciate the diligent effort to find the right car for us. The car is great.

lisarybczyk

2 de mar. de 2012

The internet site was very user friendly. I received immediate follow up from a salesman. Michael Wood was very professional, friendly and informative. The service delivery was exceptional and I will highly recommend this dealership due to the overall experience, quality of customer service and value.

bpschmitt

2 de mar. de 2012

We had a great sales person he was personable,pleasant and we ran him throw the mill could not decide what we wanted and he never once did he seem aggravated. He made the long process enjoyable, great guy.Thank you Juan for a nice expreinceBobby and Peggy Schmitt

deannaprice

1 de mar. de 2012

they did an awesome just placing me in the car and payment area i was looking for. were not pushing at all. greg was very good looking out for my interests. would go back for sure.

sasigman

28 de feb. de 2012

We contacted the internet sales department and were promptly cotacted by sales person Steve Ross. He was very helpful throughout the buying process. Also, Mr. ross was very energetic and very pleasant to talk with during our visit to Youngblood auto dealership.The whole team at Youngblood's were great to work with and treated us like family. We would highly reccomend Youngblood's for your next auto purchase. I know we will visit them again.

Jgmurray96

28 de feb. de 2012

WOW!!! This was absolutely the best car buying experience we have ever had. From the moment Wes met us in the parking lot until we left the lot with our new vehicle, he was attentive to our desires and needs and went out of his way to make sure we received the price on the vehicle we wanted. Wes made us feel like we had been friends for a lifetime. He was a very sincere person. He sat with us and talked while we waited for the process of financing. We never felt uncomfortable or pressured by anyone. Shaun worked with us to get the numbers where we needed them and BJ did an excellent job explaining the financing and warranties. We feel we got a great deal and got top dollar for our trade in. We would definitely buy from Youngblood again.

traceytx2

23 de feb. de 2012

They did everything they could to get us in a vehicle after we were told that our current vehicle was announced at auction to have unibody damage that was not disclosed at time of purchase at previous dealership. Although they accepted the trade, we took a loss that was not expected on our trade. Great people to work with and although it was late on Saturday afternoon, it got accomplished. Willing to work with you and your situation.

MH4421

22 de feb. de 2012

my salesman matt hudson found me a car that was perfect for my needs and priced within my budget he was so easy to work with and the guys in financing made everything so easy.thanks so muchWHAT A PLACE!!!!!!!

crantz

22 de feb. de 2012

I would definitely recommend Youngblood Kia and other Youngblood services to anyone. This time was our most enjoyable time yet looking for a vehicle. We started on the internet and after emailing with Brad Dorris we were ready to come in and take a look at several models to compare. We were not set on any one model. After the wonderful information and services given to us we were ready to test drive. There was absolutely no high pressure to buy at any time. We met with Brad on three different visits to narrow things down and make our seletion. Immediately after making our choice we found that the only model they had like we wanted had just sold. Manager Sean Mabins quickly ran a search for others in the area. After verifying that was what we wanted he made a deal with another dealership in Kansas City and our shiney new Kia Sorento was delivered the very next day. We finalized the paperwork and were off into the sunset, a happy couple.

bobbiejo

22 de feb. de 2012

I felt like this dealership was going to do anything in their power to help me walk out of there with a new car. They were very professional and personable. They just wanted to make us feel as comfortable as possible. Numerous times they offered us something to drink. They kept checking in on us through out the application process so we were not in the dark with what was going on. They figured out a way to work with the "horrible" credit score that I have. They even set my radio station to the one I put on a survey! Kudos to this company excellent customer service.

brandongregory

22 de feb. de 2012

Matt was the best car salesman we have ever dealt with. Never felt pushed or given the run around, he was very straight forward and laid back. He truly worked to see what we wanted and worked to meet or needs and wants perfectly. Thanks Matt!!!

wholden612

20 de feb. de 2012

As someone going to purchase a new car on their own for the first time, my experience was wonderful. I felt completely comfortable and not pushed into any decisions. They were more than willing to work with me and try to find a payment that would work for me.

michelle allen

17 de feb. de 2012

This dealer ship did an great job! They were very friendly, easy to work with, and went above and beyond to help me get onto the car i wanted.

nabenedict

13 de feb. de 2012

Everyone was very professional and helpful. Our new car buying experience was excellent, by far the best we have ever had. We would certainly recommend anyone looking for a great buying experience and helpful staff to try Youngblood! Everything went smoothly and we were in our new car quickly. The staff even took the time to explain all the options our new vehicle had. For any vehicles we buy in the future we will be returning to Youngblood!

mhailey1989

10 de feb. de 2012

I just purchased a 2012 Kia Rio5 EX hatchback and love it! The car is fun to drive and has very nice features, plus it's a good looking car. I love the UVO system that lets me talk to the car to change radio stations, talk on my cell phone, etc. Plus, the gas mileage is hard to beat. My very tall boyfriend likes that it has plenty of legroom and headroom too, which is hard to find in a smaller car. Lastly, the warranty on the car was a huge selling point for me and it's one of the best in the industry.My salesperson was Wes and he was so easy to work with. He's a super nice guy with a lot of "southern charm". He was very knowledgeable and explained how everything in the car worked, all the features, the differences in the models available, and made the buying process a breeze. I would definitely recommend both Wes and the Rio!

Mistybird

5 de feb. de 2012

This was by far the best car buying experince I have ever had . Joe , Brad and Shawn were great in helping me get the car I wanted at a great price and monthly payment . They now have a lifelong customer due to the dedication to excellent customer service they delivered. Thanks so much guys , Misty

jillhooray

23 de ene. de 2012

Had a great expericance at Youngblood. Joe was very easy to work with, did not try to sell me anything I did not need. I would recommend Youngblood to anyone!

GLBurt

4 de ene. de 2012

Because we had purchased our last used vehicle at Youngblood, we stopped in to see what was available in used SUV's. Our last purchase, five years ago, was nothing like this one. Our salesman was helpful without being pushy. We discussed our options and chose a new KIA Soul. My first new car!!! I love it!!! Jeremy made us feel like he was taking care of family. Thank you.

family7cook

31 de dic. de 2011

Scott and Curtis were extremely helpful to us in the purchase of our daughter's first car. We really weren't sure what we were looking for, but they were incredibly patient with us as we sorted through multiple vehicles. They showed genuine concern that we found the right vehicle for a 16 year old girl at a price we were comfortable paying for that type of vehicle. I must say this was the most relaxed and pressure free car buying experience I've ever encountered, and I've bought a lot of cars. Curtis also offered a lot of advice in purchasing a car for a 16 year old girl, based upon his personal experience. Scott was very responsive in returning phone calls and text messages. Never did I feel like I couldn't tell them exactly what I was thinking, even after I initially led them to a couple of cars we "thought" we wanted to buy. I will be shopping at Youngblood Automotive in the future.

PaulaT54

28 de dic. de 2011

We found our dealings with Youngblood Kia was very satisfying. Our salesman, Steve Ross was great, very through in explaining the warranty, features of the Kia Sportage that we wound up purchasing. Overall, everyone at the dealership was very nice. I've received several follow-up calls to thank us for our purchase and give contact info if we should need any assistance, a first in my many years of purchasing automobiles at other dealerships. I would recommend this dealership and their excellent and helpful salesman, Steve Ross!Paula Todd

J_Ivey

26 de dic. de 2011

I have ALWAYS dreaded new car shopping, but Rich Womack seemed more of a friend than a salesman. Rich is in the Internet department, so I had emailed him with my information. From the minute I walked into Youngblood, Rich remembered my preferences in a car and showed me all kinds of options. **The car/ color I wanted was not available in an automatic transmission and it had been 20 years since I have drove a stick shift. So Rich gave me a test ride on the highway then through town. He thoroughly went over the dash and where things were located. Then we went to a neighborhood with quiet streets and no intimidation and I was able to see if I would be comfortable with a manual transmission again. AND I WAS!! Thanks Rich!Brian Gideon was my finance guy. He was able to get me 1.6% less than my credit union. Brian was very personable and polite. He offered various packages and was not pushy if he offered something I was not interested in.My experience at Youngblood was great! I will defiantly be back!

cowgirl8

26 de dic. de 2011

All 3 of these gentlemen were very pleasant and knowledgeable to work with us. They all did an extremely well job. Would do it all over again with this group we worked with. Very pleased with how we were treated.

ShakeMartini

22 de dic. de 2011

My son brought in his 2000 KIA Sportage yesterday (Blue Book value in excellent condition = $2190) because the driver side window would not go up or down. He scheduled a 10am appointment for service and arrived at 9:45am.At about 2:30pm the service department called him back and told him that they had done everything they could to diagnose the problem without talking the door panel off, and wanted his approval to do so. He was advised that this would cost about $100. (Presumably, doing everything they could without looking inside the door [really?] would have consisted of trying the window switch and making sure the printer was loaded up with paper for the 'World Class Inspection' report. More on that later) He gave them the go-ahead because he did bring the car in to get the problem fixed after all.At 4:30pm, they called him back and told him that they wouldn't be able to fix it today, since they close at 5pm, but they had his World Class Inspection Report ready and they proceeded to enlighten him with the recommeded repairs: $4,265.81! Did he want to go ahead and authorize the work? Uh no! Well, the good news is that if he just wanted to fix the problem with the window (the reason he brought the car in...remember?), it would require a new door window motor. That repair would be $538.12. Of course, they couldn't be sure that he wouldn't need a new window switch as well. Can't tell that until you replace the moter. If they needed to put in a switch to make the new moter actually raise and lower the window, that would be an additional $284.20. Did he want to authorize that repair now? (In case you don't have a calculator handy, that comes to $822.32...37.5% of the entire Blue Book value of the car ...assuming that it is in excellent condition otherwise).Now I haven't always given my son credit for the good sense that he obvioulsy possesses, but he demonstrated it clearly by saying "No thanks!" to that offer and cutting his losses at $103.69 for them to tell him what he already knew (the door needs a new window motor) and providing a totally unreasonable estimate for the repairs. Oh, and I almost forgot, 'The Youngblood Worldclass Inspection Report'.So what is this fabled document? A 13 page list of recommendations and pricing totaling $4,265.81 that will presumably bring his $2100 KIA up to World Class standards. Things like a $513.38 spark plug and wire replacement. (Obviously using materials that are being developed on the International Space Station). How about a $225.00 Manaual Transmission fluid change service?Ka-ching! Ka-ching! Ka-ching!... $4,265.81 please.I stopped by the service department this morning and spoke to the service advisor (Laura) who 'assisted' my son. She was really quite nice in helping me navigate the 13 page World Class Inspection Report to understand all of the recommendations, but she declined to purchase the other three working door window motors and switches that are still in the KIA for a discounted price of $2100.00, which would be a 15% discount over their service price. I was surprised, given that they are obviously focused on profit margin.When asked if she would spend $822.32 to fix the window if it were her car, she said 'No'.When asked if she thought a recommendation of $4,265.81 worth of repairs for a $2100 car was a good investment, she declined to answer.Bottom-line? Stay away. Over-priced parts, shady tactics to get you to spend more than you wanted, and slow service. (My sons car was there for 7 hours to have them look inside the door and do no actual service)

lisa65804

20 de dic. de 2011

Working with TJ was nothing less than a pleasure. He is funny, warm and impresses as a very nice and honest guy. When we had issues with the service department, he took care of everything quickly and efficiently. The service department is horrible but this is the fifth car we have purchased from youngblood and have been very happy with the sales side. How often do you hear that...lol. The managers and the financing department were very good and easy to deal with also. My only complaint is the length if time the whole process takes. Probably nothing to be done about that, but it is very lengthy.

ajumpmaster

18 de dic. de 2011

Friendly atmosphere, very accomodating, tremendous follow-thru! Eric and his crew worked night-and-day for two weeks straight to facilitate an out-of-state dealer trade for the new model of my choice, with all the features I desired, in my color! I look forward to continuing my relationship with Youngblood Kia after the sale, and will gladly make the hour-plus drive for needed maintenance/repairs in the future, because they were respectful, sincere, and appreciate my business!

ragoodin

14 de dic. de 2011

I had a very good experience working with everyone at this dealership, especially Scott Dansall.He took time away from personal business to see that I was taken care of.I will highly recomend Youngblood KIA to everyone I know.

locharion

12 de dic. de 2011

First, let me say that Gene Gibbons is a miracle worker. We went to the dealership on a very tight schedule. We had already visited the dealer's website and had decided on a car before we'd arrived. Gene Gibbons promptly greeted us and was extremely friendly. We were upfront about being pressed for time and our intent to purchase the vehicle. Gene was very respectful of our situation and he bent over backwards to make it happen. He was thorough, respectful, very honest, and genuinely worked as hard as he possibly could. When it was all said and done, Gene had gotten us our vehicle with time to spare. I sincerely appreciate his dilligent effort on our behalf, it was nothing short of amazing. You can bet that I will be gladly recommending him to all of my friends and family.

brownpod

10 de dic. de 2011

We walked on the lot and told Juan what we wanted and what we had to work with and he was very straightforward with us. He didn't hesitate to tell us a lot of the "hard truths" about certain vehicles and comparisons between year make and models for the vehicles in their inventory that matched what we needed.

crc040

8 de dic. de 2011

Steve was wonderful, it was my first time buying a car and he was very helpful. He talked over everything with me during the test drive, and answered most of my questions. If he didn't know something, he would ask. Just overall wonderful! Brad in financial was amazing also. He helped me to get the best deal and explained everything to me, without making me feel dumb. Overall the staff at Youngblood is wonderful! I had an amazing experience.

emmette

5 de dic. de 2011

this is our 6th new car purchase from youngblood. we have been pleased with our over all experience throughot the years in both sales and service areas

4kudzu

30 de nov. de 2011

Nice place; friendly employees -- very eager to help. Selection not too great, but that's on Kia, not the service; they can only do so much with what's provided.

gocards99

28 de nov. de 2011

Gene was very helpful and made the buying process very easy. Gene had a lot of patience with my fiance and I for not knowing what we wanted. I look forward to working with him in the future.

dlp0809d

21 de nov. de 2011

Courteous, friendly and no hassle. I went in and they got the deal done within my budget without stiff arming me. I would highly recommend to anyone seeking a new or used car.

darrell276

15 de nov. de 2011

After purchasing a used vehicle, there were a couple minor issues. At first they seemed to have a chance to be major, and Seth and Shawn were exteremly eager tocalm our fears and determine the problems and fix them promptly. They both arevery valuable assets to this dealership.

StephanieHayman

15 de nov. de 2011

I went to test drive a Kia Sorento with no intentions of purchasing one. Well needless to say, I ended up with one. I had a very good experience there and will probably go back in a few years when I need another. I worked with T.J. Johnston for about three hours getting all the details worked out. I feel I got a great deal and a great car. I definitely like the way it handles and the fact that it has a third row seat to transport my children and their friends. I am enjoying getting better gas mileage than with my explorer. I definitely got more for my trade in than what I thought it was worth. I will definitely do business again in the future with Youngblood.

tandb97

30 de oct. de 2011

Salesmen and manager were very courtious and helpful, Very polite and helpful with any questions and dealing with us. I do appreciate the response we got from your employees at John Youngblood. Plan to do business with your company in the future, Thanks, Ted and Brenda Bennett

Tom Mason

30 de oct. de 2011

A couple weeks ago, my husband met Micah at Youngblood Nissan, and was shown a Rogue. No financing was done, just a test drive and Micah took info about our trade in. My husband told him we weren't quite ready to buy yet. Then, on 10/29/2011. we called Micah to tell him there was a Prius we wanted to look at. Micah told him when we arrived, to ask for him, and if he wasn't available, to ask for T.J. We were directed to T.J., and lets just say, our experience with him was phenominal. He was honest and up front with us all day and when the financing took a turn for the worst on the Prius, he put us into a Cadillac instead, that was a comparable payment and a better vehicle overall. Thank you very much for all of the hard work everyone put in to make our experience a wonderful one.

MustangJim

29 de oct. de 2011

I highly recommend buying from this car lot. They have the friendliest staff. The experience was a very professional,low pressure event. Jeremy didn't try to pressure us into buying anything that we couldn't afford.We went to either trade my wifes car in or get it refinanced. Instead we left with another car,plus getting wifes car refinanced also. We even watched the world series while we were waiting to sign paperwork. Thank you to all the staff at Youngblood Kia!! Jim and Michelle Caufield

janem49

28 de oct. de 2011

The myth of a woman entering a car dealership and being completely taken advantage of was blown away with these gentlemen. They showed concern that I understood the car and all of the features included in the package. The fair trade-in for my old car. And step-by-step financing. Telling me to come in any time that I had a question was greatly appreciated. That is why I would recommend Youngblood Kia to all my friends and if the need should arise that I need another new car that is where I would go.

kmspradling

23 de oct. de 2011

We looked at multiple dealerships before returning to Youngblood Kia. Their prices were great, sales people were helpful without high pressure, and they had a good inventory of selections. We did not intend to buy new because we never thought we could afford the monthly payment, but Rich was able to help show us that we were able to get into a new car. The overall experience with all the staff involved, including financing was great. I would highly recommend this dealership.

Karen Augustine

19 de oct. de 2011

I told TJ exactly what I was looking for and the price that I could afford. He went out of his way to not only meet my needs but ensure that I was completely happy with my purchase. Steve brought us bottle of waters prior to our test drive. During the purchasing process, TJ kept me completely informed. TJ delivered my vehicle to my place of business. He showed me the many features and answered all my questions. TJ suggested that I keep a pad and pen in the vehichle so that I could jot down any questions that I might have. This was the best experience in buying ANYTHING that I've ever had. I loved the fact that there was absolutely no pressure to buy. I had bought my previous car at this same dealership 9 years earlier. It was because of the quality of service which I received then that I came back to Kia Youngblood for my next vehicle. I hadn't even bothered going to another dealership.If you are looking for a vechile (new or used) I would highly recommend that you go see TJ at Kia Youngblood in Springfield, Missouri.

ewel55

13 de oct. de 2011

They were very friendly and most accomodating. Had a small issue with a purchase and they absolutey went out of their way to make things right on a used car I purchased. They immediately took care of the problem and made me feel most comfortable and special. I would absolutely recommend Youngblood to anyone especially the sales person Lance Koerner and service manager Joe.

nhaynes

12 de oct. de 2011

My Husband and I have traded several times this year, we knew that we were upside down on my car that we were going to trade but we wanted to trade anyway. I told our salesman TJ that I didn't like dealing with the middle man I wanted to speak with who called the shots. He was very helpful, he introduced me to the manager and he stayed by our side through the process while we negotiated the deal. Eric was the manager and even though he was very busy he still talked with us and was very helpful. We always expect a long day when trading vehicles but they tried to make it as pleasant and comfortable as possible. My car was clean when we got it and TJ made sure I knew how everything worked and answered all my questions before we left. The only problem we had was being there so long waiting on finance but that is part of trading we didn't leave until 8:30pm and had a 2 1/2 hour drive home but that was minor since everything else was so nice. After we got home with my new car about 3-4 days later TJ called to make sure everything was working properly and to make sure I didn't have any questions and to thanks us for our business. About 2 weeks after our purchase an owner Charles called to thank us also. Its nice for them to take time out of their day to say Thank You. By far the Youngblood Kia dealership had some of the nicest people to deal with and as many times as we trade thats worth a lot!

sassyrn03

5 de oct. de 2011

We had an overall good experience at Youngblood Kia. I would suggest buying a car during the week when they are not as busy though. Weekends are busier and the process takes a lot longer! When it's time to sign paperwork, that process took 3 hours! Be wary of extended warranties... we got suckered into one and I wish we could cancel it. We ended up buying a new car warranty on a used car with 36,000 miles. So, basically, when we drove our car off the lot, we had already used up 36,000 miles and 2 years of our warranty which covered 7 years or 100,000 miles. We feel that we got ripped off. We didn't realize it at the time. The Kia service department is great.

abbilaine

4 de oct. de 2011

I had a 2010 Hyunadai Accent 5 speed transmission, and I was wanting to trade for an automatic. Jeremy went above and beyond helping me find a car. In fact the finance department went above and beyond to make my trade in work. I got a 2010 Nissan Sentra and it is more car than I imagined getting, thanks to their hard work. Jeremy was the perfect salesman. He wasn't pushy or in my face, he actually cared about what I was looking for or needed, and I would go back to him in a heartbeat. In fact I know a couple of co-workers looking for a car, and I will be sending them his way. The whole experience was great, and they kept apologizing for how long it was taking (dealing with the bank). Jeremy also offered to get lunch if I wanted because of the length of time it was taking. Never once did he pressure me and he really took the time to explain everything about the car. Great job!!

cjmuscha

28 de sep. de 2011

Juan was very helpful, kind and knowledgeable about the product he was selling and was very helpful in matching me with my car. the showroom was very well maintained as well as the lot. Juan made sure i got the most out of my test drive and encouraged me to take the car on the highway instead of a pre-planned course that barely allows you to see how well the car performs. I didn't feel pressured at all by Juan or any other people on the sales staff. When i made the decision to buy the car being a first time car buyer Juan and the others were very informative and helpful in the process and tried to make all the paperwork as easy and understandable as possible. After buying Juan went the extra mile and made sure my car was parked safely away in the back until i could pick it up tomorrow and had it detailed and made sure it was vacuumed out for me the next day. HIGHLY Recommended salesperson and very highly recommended dealership, very happy with my buying experience and very happy with my new Kia!

tamsmith

26 de sep. de 2011

I got a GREAT deal! I had GREAT customer service! I LOVE my car and I will definitely be back! :)I have no complaints what-so-ever!

debbidoo

21 de sep. de 2011

This was the 5th dealership we visited when looking for a car replacement following the wreckage of my car when someone rear-ended me. I found several cars during this time but really didn't feel "good" about the experiences. Most of the dealers were very interested and went to great lengths to help us locate something that would meet our needs but again nothing seemed "right", you know that feeling that you can say, "now this is the right car". One dealership didn't even come out to greet us while we took much time in reviewing their lot of cars. However I must admit it was raining that day. I liked the no pressure but being available for questions and the professionalism that Jeremy Hall displayed. He was caring, insightful, a great listener and lead us in a direction I never dreamed could/would happen which was considering a NEW car. I have never purchased a new car in my life so needless to say, it was a special time for me. The Advisors all stayed without complaining to help finalize our purchase. They were all very friendly and you felt that they enjoyed their job. There are 2 things I wished came with my car and really can't imagine it not being included and they are: spare tire instead of a repair kit and a pull curtain to cover the back "trunk" area. My previous cars had both. thank you.

Bhmo65804

20 de sep. de 2011

Having heard horror stories about all the pressure that often was involved with purchasing an auto, this was not an experience I was looking forward to! Juan & the Youngbood staff made this a very pleasant experience for me, I never felt there was any high pressured for sales placed on me. I did make an auto purchase that day & I have never been more happy with my new car! Thanks Juan, for making my auto purchase such a positive experience.

Darl Jackson

19 de sep. de 2011

No highpreasure sales. Very friendly, knowledgable and helpful. Overall, a calm and enjoyable experience. I would recomend this dealership to anyone. They had exactly what we wanted in a dealership.

KLewis1015

17 de sep. de 2011

My experience at Youngblood Kia was great. The personal touch given by Tim Schlobohm was exceptional and made buying my Sorento enjoyable. When I was instructed by the internet loan company I was going to use to go to Youngblood's, I didn't think I would be able to find something I could afford. I am thrilled with my Sorento. I will be going back to Youngblood's for my next vehicle.The only negative part of the process was that Curtis Schoffer was VERY rude.But because Tim Schlobohm was so nice, I made the purchase.

LindaPage

8 de sep. de 2011

We really appreciated the straightforward, no high pressure sales tactics. Jim made us feel comfortable and we know we can trust him. The finance guy, BJ, was also very good.

bethiphr

5 de sep. de 2011

Gene worked with us and was patient as we went and looked other places. Able to drive away a car that had just come off the truck even though paperwork internally wasn't even complete. Good communication as we went through the process.

trhjhkyru

1 de sep. de 2011

The friendliness, courtesy, patience, and product knowledge of Ken Gibson, Randy Pace, and Eric (surname unknown) were very much appreciated. We were ready to leave without dealing until they provided the key information which finally "beat" down the door of our resistance. We would buy from these guys again, in a heartbeat. Thanks!

reynoldsmr

29 de ago. de 2011

Extremely great person to work with. Would recommed him to others. The best experience that i have had in a long time workig with a dealer. Thanks for everything Jaun.

selkins

25 de ago. de 2011

From the moment I walked in the sales office everyone was very friendly and informative. Juan was great and took good care of me and my needs. Brad Gideon in finance was wonderful as well! Overall experience with Youngblood was awesome!!

ladyimrae

23 de ago. de 2011

From the very second we stepped on the lot we were met in a very friendly manner. It was made clear to us from the beginning that we were going to be getting a car that not only fit our wants and needs but also one that fit out budget. Juan worked with us a great deal to get us exactly what we wanted price wise which was greatly appreciated. We will definitely be returning to the Youngblood dealership the next time we are in the market for a new or used car.

t88reidy

20 de ago. de 2011

Scott Burns greeted me right away when I got there. I felt completely at ease, and not like I was being tricked or manipulated into buying a car. During the time I was there he continued to be professional, courteous, and completely friendly. I found just what I was looking for in a car, a great price, and great gas mileage. (Plus it was pretty, and girls like that :) Once it was time for B.J. to discuss the financial side of things the bar for the employees at your business was raised high, and he continued the open, friendly, and professional vibe the entire time I was there. I will definitely be recommending this dealership in the future! Thank you to everyone that helped!

jjackson1466

15 de ago. de 2011

The sales team of did a great job of making me feel welcome when I arrived at their lot. I was there for a special sales event in conjunction with my credit card company, and the company gave me the wrong dates of the event, I was just going to see what they had available and if I would be interested in buying there. Juan approached me as soon as my friend and I got out of her car, and upon asking my a few questions, let me know that I had luckily arrived on the actual day of the sales event. The whole process was very streamlined and amazingly stress-free. After about four hrs., I left the dealership with my new car, and I hadn't even planned on buying a car that day. It still amazes me. Thanks Juan and thanks Youngblood!!

hsfry5

12 de ago. de 2011

We did our homework before deciding on a Kia Sportage, and even reviewed customer ratings of the dealerships in the area. We knew what we wanted and were up-front with our salesman, to the extent of requesting that the agreed-upon price be put in writing with no hidden fees attached. We had intended to get a used 2011 Kia Sportage, but after conferring with his manager, the salesman, Jim, returned with an offer for a brand new 2012 Kia Sportage EX with all our specifications. The price was actually slightly less than most of the used 2011 Kia Sportages. After waiting for about a week for the vehicle to arrive from the factory we were prepared with a Cashier's Check in hand for the agreed-upon amount. We were not pressured to purchase any extras and they helped us to get the lowest price possible. They even filled the gas tank up to full! We found both Joe Etheridge and Jim Tannehill to be men of their word, and we would certainly be return customers. Thanks guys, keep up the good work!

redwillfly

4 de ago. de 2011

THIS DEALERSHIP WAS AMAZING!\FRIENDLY, KNOWLEDGABLE, AND MADE OUR PURCHASE EXPERIENCE VERY POSITIVE WITH NO HIGH PRESSURE.I WOULD DEFINATELY RECCOMMEND THEM TO ANYONE.THANKS GUYS!!!

Extremely Dissatisfied

3 de ago. de 2011

Every time I have taken my car to the shop for service I have been treated poorly, given attitude and have been made to feel I am ignorant, which I do not appreciate. Most recently, when trying to discuss an issue covered under warranty and a possible credit on my account, I was told before I could even say 5 words, "You're wrong." Flat out! After having him speak to my fiance on my phone, as that's who they had been working with, he hung up on him in the middle of the conversation and tossed my phone across his desk at me and told me the conversation was over, though I had never gotten to say much of anything to begin with. I left his office to wait on my car, at which point I was followed to the door like a criminal - I had done nothing!! He was livid I had my car in for service and had to let me stay. He brought back another manager to talk to me, who simply treated me like crap and said they couldn't do anything for me as far as a credit. I let them know that was fine - I thought it was worth a shot to check and had that been calmly and nicely explained to me the issue would have been dropped. My only issue now is that I was given the worst treatment I have ever received anywhere as a customer, and it was completely unacceptable!!! I have never met a more foul man in my life, and I will make everyone very highly aware of my experience, because nobody deserves his kind of treatment.

Nancy Hunter

26 de jul. de 2011

Juan Huerta at youngblood in spfd mo. He was great to work with I will refer him to my friends! So nice sweet friendly, and helpfull! I do NOT like pushey salesmen he was not like that at all!

dburnszou

22 de jul. de 2011

Buying a new car at this agency was easy and enjoyable. The staff is courteous and helpful. This is the second car that I have purchased from this agency and I will most likely return.

mdailey77778

16 de jul. de 2011

I had a very good experience today buying a used 2007 Dodge Ram pickup. Justin kept things running smoothly. It all went like clockwork. We were in and out in around 3 hours.

kimberO45

12 de jul. de 2011

The whole staff of Youngblood went above and beyond customer satisfaction with helping me choose the right car for me. Jim is an excellent addition to your staff. He made me feel at ease with the whole process in picking out my car and signing all of the paper work. Courtney was also very friendly although she didn't work with me directly I thought that it was a sincere pleasure when she remembered who I was when I came back to pick up my car two days later after having it detailed before I took it home. If I lived in Springfield I would send everyone that I know to your dealership.

stparnell1

9 de may. de 2011

A fantastic experience from start to finish! I went to every car dealer in town and was afraid to get out of my car because there were five sales agents waiting to swarm me the moment I opened my door. When I went to Youngblood Kia I was amazed there was one person to whom I could direct my inquiries and from there they would page a sales agent to assist me. Tony Morris was my sales agent and he was amazing! Not once did I feel pressured. In fact, I was amazed he didn't expect me to buy a car that day. Even knowing that he still spent hours with me test driving and trying to find the best car for me at the best price. Three weeks later when I decided to buy, I went back through my research from other offers from other dealers and decided none of them gave me better service than Tony. When I went back, even though it was late in the day, Tony and sales manager Ryan Welch quickly got down to the business of finding the best car for me. There was no waiting around and in twenty minutes Ryan had a brand new car for me to test drive and best of all it was in my price range! Previously, I had been looking at used cars but kept running into warranty issues. Two hours later I drove off the lot in my brand new car. Ryan worked so fast even taking documents to the finance department himself. I was so happy with my experience with these two I will be doing business with them for years to come.

gwc1955

16 de abr. de 2011

First visit was a little confusing. I waited in line for about ten minutes in the Nissan Service Department on the North side of the dealership before I was redirected to Kia Service on the South side. They were expecting us though and check in was fast. I second the previous comments about the small waiting area. On the plus side, our first service was gratis and a recently announced ECM program upgrade was performed while we waited.

hhasquith

16 de abr. de 2011

The Price of an oil change could come down a few bucks, but other than that great friendly service. I appreciate that the service department is not always trying to push pointless shit to jack up my bill. The Lobby in the Chrysler building needs to be better equipped for occupancy. Several times people have had to stand or sit outside because of the few number of seats in the waiting room.

chictjda

15 de abr. de 2011

I am so pleased with my Kia Sorento! I took my sorento in for service and maintance inspection. Dwayne in the service dept is just AWESOME! He was so helpful and answered all my questions. Best part is that my bill came in under the quote. Just like the TV adds say Youngblood " What a place for customer service".

khume

6 de abr. de 2011

My car search was long and seemed to be hopeless, untill the day I heard from Warren Decker (salesman for Youngblood). He was the most honest, personable cars salesman I had came across. My need for a new vehicle was simply work related. I took a position within my company in which requires exstensive travel. I was in no hurry to purchase a vehicle and in fact it was not vital to me until the end of this summer. After doing much research and shopping for the vehicle that fits my needs and so many pushy, unrealistic salesman, by the time I heard from Warren it was an ultimate relief. He wanted to know what I needed and he found it for me. He gave me different options and let me decide which way to go. He was more worried about getting me a relistic price than his commision. Having said all this, in eighteen months or so when it's time for me to purchase another new vehicle I will return to Youngblood in hopes to find Warren.

ratinsley2002

4 de abr. de 2011

I was looking for a specific car with specific accessories, in a hard to find specific color..and they found it. Warren drove eighteen hours to get the car for me while Eric kept me informed and took care of the preliminary paperwork. Since I had to travel some 400+miles myself, they offered to take care of a motel room for the overnight stay and they gave me a loaner car to drive. Steve had the honor of getting my signature on about ten documents and then the deal was done. Everyone was just as nice in person as they had been on the numerous phone calls and emails that had occurred during the arduous process of procuring the car for me. I especially appreciated warren's extra efforts to see that I got exactly what I had dreamed of having. And through all this time he had a brand new baby son at home. What a sweet and conscientious young man.This was a good experience. This purchase was as it should be..no pressure to take things I did not want and no games with the pricing. As I said, a good experience.

wrestlingmom

31 de mar. de 2011

Had a wonderful car buying experience with this dealer. Got a great deal on a new car! Would definitely recommend this dealership to other consumers! I have truly grown to dread the whole car buying experience over the years and was so glad to find that Youngblood Kia was not like the rest!

jaa546o

28 de mar. de 2011

I've been in the car business for over 20 years and have bought many new vehicles so I believe that I have some basis as to know what I'm talking about. I was just down right impressed with the friendly staff who worked together as a TEAM to get my wife and I the car we were looking for at the price we could afford. When the sales people work together as a team, it puts the customer at ease and builds a trust factor between the customer and the dealership. The friendliness and product knowledge carried over to service department as well. Once again, I was impressed with their excellent customer service both in sales and service.

dstucker

17 de mar. de 2011

The salesman was very knowledgeable. He took the time to answer all of our questions, and was patient as we drove several cars. His attention to detail went above and beyond. We would not have considered a Kia if he had not encouraged us to compare it to the other cars we were driving. We're very satisfied, and we'll be back when it's time to purchase our next car!

kelsobrady

16 de mar. de 2011

I was scared to death to go buy a car because of all the bad expierences I have had in the past. From the moment Bill Shook my hand, I knew this was going to be a different situation. He not only went out of his way to help me, he went out of his way to get me exactly what I wanted. From the finance people to the sales to everyone, this was a fun and enjoyable expierence. I have made new friends at YoungBlood Kia and will ALWAYS do my car buying there. Especially with Bill! Thank you guys!Rachael Lawson-Allen

shirleybb

7 de mar. de 2011

I liked the way I was treated. Not like some old lady who didn't know what she was doing. (I'm 74). It took quite awhile but I am much more patient that I would have been say 30 years ago. Both Lance and Soeng(his card is in my car and I'm not sure on the spelling of His name) were happy, young men, doing their jobs I thought very well.

julieharman

14 de feb. de 2011

JOE ETHERIDGE WAS VERY FRIENDLY & EXTREMELY HELPFUL. HE SHOWED GREAT KNOWLEDGE OF THE VEHICLE I WAS LOOKING AT (KIA OPTIMA) AND ANSWERED ALL OF MY QUESTIONS. AFTER CHOOSING THE VEHICLE I WANTED JOE AND ERIC DREILING WERE VERY HELPFUL IN WORKING WITH US ON A PRICE THAT WE FOUND ACCEPTABLE, OUR ONLY REGRET WAS THAT WE COULDN'T GET A LOWER INTEREST RATE.MR. SNODGRASS WAS VERY PLEASANT AS WELL.AFTER THE PURCHASE JOE CALLED AND SET UP WINDOW TINTING FOR ME AND EVEN CAME AND GOT MY CAR AND BROUGHT IT BACK. OVERALL IT WAS ABOVE AVERAGE SERVICE & I WOULD INDEED RECOMMEND THEM TO ANYONE.

GeorgAnn

7 de feb. de 2011

I appreciated the low pressure environment. No hard sell. They answered questions and looked up information. I was allowed to test drive the vehicle w/o a salesperson shotgunning. The terms were fair, the procedure relatively brief and I love the car.

Ruth McGhee

19 de ene. de 2011

Being a single woman I worry about being lied to because I didn't have a man there to make the deal. Once I started working with DeWayne he made me fill at ease and answered all my questions about my trade in, the Sportage, pricing, and finance. Eric worked to get me to the price I could handle. That made me happy. I will definately send friends to those two guys. I love my Sportage!!!

maryxmas

7 de ene. de 2011

Ty, the salesman was very helpful and he never gaveup until he found us a car. I would recomend him to everyone. The manager and the other salesman also helped Ty find us a car, tho Ty did the most work. I would recomend this dealership to everyone.

jenbristow

15 de ago. de 2006

I purchased a 2002 Kia Sportage in 2002, drove it off the lot. In the last four and a half years I have had it in for service on over a dozen major problems, including: fuel leak, that took over a year to find and fix, my son and I inhaled gas fumes in the meantime; took it to an independent mechanic b/c the service dept. at Youngblood was so incompetent and condescending, for new brakes at 22,000 miles, there are 23,000 miles on those brakes and they are having problems; the clutch fan fell apart on the interstate; the sun visors broke off and John Youngblood refused to replace them b/c I had moved and didn't have the originals; currently the locks unlock by themselves, in park and drive, again, Youngblood will not repair; the 4wd will not engage and Youngblood will not repair---my vehicle is 4 1/2 years old w/45,000 miles, well within the five year/60,000 mile bumper to bumper warrenty. I've called Kia, I've spoken to every person and then some at Youngblood to no avail, Kia's are poorly made and the warrenty is a sales gimmick. Youngblood and his employees are difficult to work with, condescending and incompetent.