Tom G.

27 de oct. de 2016

We had a very positive experience at Younger Nissan. From sales (Ryan and Jim) to finance (Ed) to sales managers (Kevin and Brian), everyone was helpful in our purchase of a Nissan Rogue. Tom G.

Rita Mullis

27 de oct. de 2016

This by far was the easiest and nicest dealer ship I have ever dealt with. From 1st meeting with Chris to finance and finalization with Kevin and Edward. The entire process took less than 2 hours and we had a trade in!! I would highly recommend anyone to go there if they are in the market for a car. These guys were great!!

5kfam

25 de oct. de 2016

My family and I had a wonderful experienced at this delearship. David our salesman was very attentive and very patient with our two boys. He took his time and listen to what we were looking for. The finance manager Ed was very helpful and got us the rate we were looking for. We would definately come back and buy from this delearship again.

Dave

24 de oct. de 2016

Low pressure sales with very competitive pricing. Strong attention to detail and customer satisfaction oriented. Overall, a nice buying experience and would highly recommend this dealership.

Kathleen Vivian

24 de oct. de 2016

Jay Rowse was the Service Advisor that over saw my car service. He was friendly, knowledgeable, and accommodating. I was impressed by the sincere efforts everyone at Younger Nissan put forth to address all my concerns, to make my wait comfortable, showed respect for my time, and treated me as a valued customer. Integrity is Not thing of the past at Younger Nissan. They make me feel like family!

briangl

22 de oct. de 2016

The entire staff are good to work with. They all seem to acknowledge me when I return for anything. All of the others sales people even spoke to me when they saw me and acknowledged me.

IasiaA

19 de oct. de 2016

Younger Nissan has truly been a Gem. I walked in expecting the worst because I owed so much on the remaining loan that I had. But prior to coming in, Philip reassured me that it was his goal to make sure I was a satisfied customer and he would do all in his power to make that happen. Well his powers worked. My interest rate at the time was about 19% and I was paying $705 on my 2013 Nissan. By the end of my visit, I left with a New 2016 Nissan Altima, 7.99 interest rate and my new payments would be $150 less.

Kgrove

16 de oct. de 2016

I have purchased 5 new cars from this dealership and the sales, finance, and service folks are always a pleasure to deal with. This last time, we had our toddler with us and the team was very accommodating and welcoming to our family. Always a fantastic experience with Younger Nissan of Frederick!

LNMCbeast

13 de oct. de 2016

Had a deal worked out with a dealership 2 hours away. Decided to see if younger would try and match the deal because I didn't feel like making the drive. Well Chris was able to meet the deal and get me the color I wanted. Even with telling my salesman Chris Curry I had a very tight time line as the girlfriend made dinner plans he made the deal happen in a timely manner.

cheese123

11 de oct. de 2016

I got all the attention I needed and got to buy a car quick without any hassle. I enjoyed their friendliness and their ways of making people feel at home.

Blair

10 de oct. de 2016

This will make my second purchase from Younger Nissan and for the second time around my expectation were surpassed by the level of Customer service and Finance.

Mcs3289

7 de oct. de 2016

Everyone was very helpful and made the experience enjoyable. We are very happy with our Nissan Rogue and look forward to working with the staff at the service center. I recommend shopping at Younger. Thanks, Chris!

Rossi1978

7 de oct. de 2016

I satisfied with the dealer and the seller have a good actitud he explains everything about the car. He tried to do the best my kids love the car

bdormer

2 de oct. de 2016

We have dealt with Jenkins/Younger Nissan for about 20 years now and have always been very satisfied, whether we are purchasing a new/used vehicle or coming in for service. I have been driving Quest vans for those 20 years and now have teen drivers. We decided to downsize to a Rogue. This is our second used vehicle purchased at Younger and I was very pleased with the Carfax information which allowed me to research the vehicles available and feel confident in our choice. We have never felt pressured to purchase by the sales team and Ed is great in finance. He explains everything as he goes through the paperwork. We also have our vehicles serviced at Younger and I know that when the time comes to bring in the Rogue for service, we will be well taken care of.

qwest2313

1 de oct. de 2016

This dealership was awesome to work with. Very knowledgeable and upfront with all information. We ended up buying two cars within a matter of 3 days that's how awesome the staff were. In addition one of the managing partners was on hand if we needed anything or had any questions.

Debbie7858

26 de sep. de 2016

We were working with a local dealership. Turned into an awful experience. Younger had the vehicle I was interested so we decided to make the 55 minute trek to Frederick. My experience was so worth the drive. Kevin, David, and Ed all made my new car purchase so easy. They all made us feel so comfortable. We will definitely recommend to her friends that they think about making a slightly longer drive to get a great price with a friendly atmosphere. Thanks for everything!

Nisa

24 de sep. de 2016

I just purchased a Nissan Murano pearl white, SL, I'm loving this car. Chris Curry is awesome, I highly recommend you contact him, he found me the exact car I wanted, he is honest and will not put pressure on you. My experience was great. My previous car was a 2005 Nissan Sentra they run forever, with 223,000 miles it was time for a change. I loved that car too.

Kas4416

24 de sep. de 2016

My husband and I just bought a used 2010 Nissan Titan. Shelley and all the staff were great! Would highly recommend them! We love our new truck!

Jshirk1928

23 de sep. de 2016

Just recently bought a 2007 Silverado (my dream truck), the sales guy that helped me Ryan did a fantastic job, really worked with me to make sure I was able to get it! It was a very quick and easy purchase!

chico

22 de sep. de 2016

i walked in unsure of what I wanted to do, but Phil Sizemore came to the rescue. he was professional, knew exactly what he was doing and explained everything to the point that I signed with him right there and then on the spot. thank you Phil for explaining everything to me, I would have been lost without you! great team over there at Younger Nissan of Frederick!!

Mary

15 de sep. de 2016

David was great to deal with. We came back several times to test drive different cars and there was never any pressure to buy. He found us the car we needed at the price that we needed. We've bought several cars in the past and always walked away feeling like we got "hoodwinked". This is the first time we've bought a car and felt good about it, like we got a good car for a good price.

PilotFan01

14 de sep. de 2016

The best car saleswoman ever! Shelley was outstanding from the first phone conversation all the way to sealing the deal. I'll definitely be back!

Georgia Baldwin

12 de sep. de 2016

Jim makes car buying simple and easy. I purchased the exact car I wanted, for for the price I wanted. I have never been in and out of a dealership so fast and totally satisfied.

Tyndallee

7 de sep. de 2016

My Sales Rep Rafael Constante was wonderful. He was persistent on my husband and I coming into the dealership and seeing a vehicle and we are happy we did. everyone at the dealership were kind and very pleasant. Would recommend to my friends.

Ladydi34

2 de sep. de 2016

Jim made my purchasing experience enjoyable and fun. I was able to get the car I really wanted and it went well. David Fultz also helped me determine that my Altima was the car for me, he was pleasant without being pushy, which is always a plus.

NV Owner

1 de sep. de 2016

We traded in a 2012 NV 2500 standard roof for a 2016 NV2500 High Roof. We got a fair value on our trade in and the price we were looking for on the new NV. Very smooth transactions. Highly recommended.

telemarko

29 de ago. de 2016

Shelley Clark contacted me about my current lease expiration and offered to assist with either a new lease or purchase. As soon as my wife & I met with her, we bonded with Shelley and it was like working with a close friend. There was no pressure, just friendly discussion and a lot of fun! We enjoyed our experience with Shelley from beginning to end - which didn't seem like much time at all. Shelley introduced us to her sales manager Brian Rogers who helped work out a good deal for us and we had some good bonding time with him too as it turned out we had mutual acquaintances. Wrapping-up the transaction with Ed Beleznay was smoothe too; he knew his craft well and helped us with some last-minute decisions.

gamble, cheryl 365

24 de ago. de 2016

My overall experience was great.! Thanks to Shelley, Kyle and the other gentleman, which I forgot his name but you know who you are! Thanks again for my Nissan Rogue. I love it.!!!

rob.trueloveatsignsbytomorrow.com

19 de ago. de 2016

Everyone seemed to be too busy with other people. I waited for over 30 minutes for a 3 minute ride. I would have liked to have returned to work sooner.

HappyNewNissianOwner

18 de ago. de 2016

There are not many businesses left that you can match your actual experience to their mission statement of service. Younger Nissan of Frederick however is a rare gem, a dealership true to their word; a "simple, honest and easy vehicle purchase". My salesman Steve, offered guidance to my family and I but was never pushy or in oppositon to our needs,wants, and budget. I was really stressing about the process of buying a new vehicle and also worried about being happy with my final purchase. My anxieties were relieved by Steve his management and Youngers Finance Team. I am completely smitten with my 2016 Nissan Rogue and love how shiny the Service and Detail crew made her for me. Very happy to say I have zero buyers remorse and I know I can continue to count on them for the servicing maintenance and upkeep of my investment. 10/10-would buy again!

Lisa Hess

17 de ago. de 2016

I had a great experience at Younger Nissan, Kevin, Ed, and David went out of there way to get the car I wanted and I love my new Murano Platinum!!!

hunt447

16 de ago. de 2016

I recently purchased a pre-owned Subaru from Younger Nissan in Fredrick. What first drew me to Younger Nissan was their extended hours--I work odd hours and travel often, so a place being open past 5 is important to me. What sealed the deal for me was the price they offered, and the ease of purchase. This was my first car purchased from a dealer, and they made it much easier than I'd expected, even with out of state registration (I live in PA). Jim was helpful and considerate, without being too pushy. I am very satisfied.

Denny56

15 de ago. de 2016

From the beginning of my car search to the end result if leasing my Rogue I had an excellent experience. The salesman was very informative and answered all my questions regarding the vehicle, the leading process and was helpful throughout the transaction. The actual signing of the lease and the business process was all explained and that too was a smooth and pleasant experience. The salesman and the processor in the business office were both exceptionally friendly and helpful. You have a very nice dealership in Frederick thanks to your staff.

efretataol.com

15 de ago. de 2016

David went above and beyond in finding the car that I wanted. He worked with me to get the price I wanted and a deal that I could live with. The car was perfect when it arrived from another dealer. I couldn't ask for anything more.

Andrew Palmer

14 de ago. de 2016

While I have purchased my vehicles from other private parties instead of through Younger Nissan of Frederick they have established and built upon a purely positive impression of mine through their service and finance (extended warranty) departments. They are prompt and reliable in both regular interval services and also with a purchase of an extended warranty for my Nissan. Raised the bar high with future expectations!

whitneybbeach

13 de ago. de 2016

My father has purchased 4 vehicles from Younger previously, and due to his recommendation my fiance and I planned to visit around the beginning of 2017 to look for my next car. My father went in for service on Wednesday and called me about the last new 2015 Sentra sitting on the showroom floor - "This is a great deal - don't miss it". I was worried about being able to afford the payment for a brand new car 6 months earlier than planned, and not being prepared well enough in advance to make the best decision. After some back and forth on the phone with the sales manager, finance manager, and my Dad, I made the trek to Frederick and I am so glad I did! Jim greeted me when I walked in and did not try to pressure me into something else when I told him my mind was made up. The car was beautiful, loaded, and marked so low I almost couldn't believe it. Staying within my monthly payment budget was key, but I also needed as much protection as possible, and Ed and the rest of the finance team worked all day to keep me in budget and happy with every aspect of my contract and additional coverages. The deal didn't take long at all, I didn't feel pressured, and since the purchase on Wednesday I have been contacted multiple times to ensure that I am still 100% satisfied. Steve even let our 7 year old son pick out a new camo Nissan hat which he loves (almost) as much as the car :) So glad my father recommended this dealer and convinced me to make the drive. We will definitely be repeat customers when it comes time for our next vehicle purchase. The whole team went the extra mile.

Joe123

13 de ago. de 2016

Everyone was nice and very professional andI didn't get low balled on my trade. The vehicle I purchased was detailed and looked extremely good. I would recommend the dealership and my sales associate (Shelly) to anyone looking to purchase a vehicle.

sanchow

11 de ago. de 2016

Visited the Yonger Nissan dealership for the second time to look at a used car and got a great deal on a used Toyota Camry.

RGNet5

7 de ago. de 2016

Had not planned on buying a new car, but my son's old car was beyond repair and we needed to replace it. Phil Sizemore was fantastic. He was helpful, honest, pleasant and respectful. This was my son's first real new car purchase and Phil very patiently guided him thru the process and took his time to make sure my son understood everything. Phil listened and understood our needs and got us a great new Nissan Rogue, at a great price. This is the 3rd car I've bought from Younger Nissan (all Rogues), but they were all for my kids. After dealing with Phil, I may be trading in my Ford when the time comes, for a new Nissan from Younger. I've bought close to 20 cars in my lifetime for my family and myself and this was one of the smoothest, easiest transactions I've ever had. I'll be back to Younger again for the next one!

Gilbert V Herrera

7 de ago. de 2016

I have never had such an easy time purchasing a vehicle. I did my research and reached out to several dealers. Only the Younger team was willing to negotiate with me by email without me giving my phone number. I only gave my phone number after we negotiated a deal. They never bothered me or put any pressure. When I got to the dealership, everything was ready for me to sign. Again, a fair deal, no pressure, no drama, no long waits at the dealership. I will definitely return to Younger Nissan next time I need a vehicle.

Lori

2 de ago. de 2016

My husband spoke to David Fultz by phone when we discovered that your dealership had the 2016 Murano I was looking for. My husband was getting ready to leave the country for a 10 day business trip so I needed to go to the dealer to buy the car by myself. My husband wanted everything to go smoothly for me since I had to go to the dealer and actually purchase the car myself (something that I have never done before), David certainly did make the whole process easy.Kyle Warfield was also very helpful during the financial part of the process.David Fultz was great in having the car available for me to see and test drive. I took the car for a ride, I loved the car so I bought it! The whole transaction went very smoothly, I would definitely by another car from Younger Nissan of Frederick and would recommend Younger Nissan of Frederick to anyone looking for a car.

mynoopy

30 de jul. de 2016

I recently dropped my 2007 Frontier off for an oil change and AC service. First of all, Jay quoted me a cost of $129 for the AC sevice but when I picked my truck up the charge was $172. This did not include the oil change as I had 1 complimentary oil change remaining. Secondly, Jay insisted that I needed a complete brake job on my vehicle. This was odd considering that I had recently replaced all 4 rotors and pads. Additionally the truck was recently serviced by Younger for a brake system flush and there was NO MENTION of brake wear at that time (a few weeks ago). Interestingly when I looked at the lug nuts on all 4 wheels I could clearly see from the dirt on them that the wheels could not have been pulled for brake inspection. Ill continue to use Younger Nissan and in fact just bought another vehicle. However when it comes to service I will ONLY deal with Doug in their service department.

Jamie F

29 de jul. de 2016

Purchased both a Pathfinder and a Murano at Younger Nissan. Have continued to receive outstanding customer service before, during, and after our purchases!!! The quality of our sales and maintenance experiences will keep us coming back!

Popeye

25 de jul. de 2016

I have made many vehicle purchases over the years. This purchase ranks at the top. Bottom-line NO BS. Dealing with Jim Burdis on this purchase was a very good experience. I have already recommended Jim and this dealership to friends and family, would definitely return. I need to add Derrick Woolfson in the office was also very helpful with a minor issue, not the fault of the dealership. Younger Nissan understands customer service.

kk88

20 de jul. de 2016

I went to Younger after spending the day at a dealership in Rockville and having a TERRIBLE experience. Although I live within miles of Younger, I did not start my shopping experience there because I didn't see the car I wanted on their online inventory list. That was my biggest mistake! We stopped at Younger on a whim thinking maybe they had new inventory that wasn't posted yet, or they would have another combo that I could learn to love. I am so glad we stopped in. We were greeted by Chris in the lot who immediately went to check the inventory to see if they had what I was looking for. He quickly pulled up a Rogue that was similar to what I wanted but wasn't the color I was looking for. Chris listened to what I was looking for and put Brian to work! Knowing I had a bad experience earlier in the day, Brian and Chris were upfront and open during the negotiation process. Brian was able to find the EXACT Rogue I wanted including the random quirky features that were deal breakers for me in under a day. Brian kept me in the loop with how his search was going and the delivery of the vehicle. Once the car was at the dealership, I stopped in after work to complete the process. We were in and our in less than 2 hours. Chris took us around the car and went through the features, Kyle took care of the financing and they car was ours! I really can't say enough about the customer service we received. They made buying the car I LOVE easy and painless. I highly recommend... even if you don't see exactly what you are looking for online, stop in. You may be pleasantly surprised like we were!

D123

19 de jul. de 2016

Customer service is horrible.Turnaround time is horrible.The General Manager (Steve) is rude and does not appropriately follow through with anything.The Manager of the body shop (Bill) is rude and incompetent.It took 2 weeks to repair my roof after a branch put two minor dents in it. The body shop damaged my driverside visor and interior grab handle. My car had black overspray all over it. The roof moulding on both the passenger and driver side was not properly reinstalled. It took over one week to fix the issues and their 'fix' for most of the items was glue. Most of the work was completed by the body shop Estimator and not a trained and qualified Technician. When I requested my money back I was told they would not do it because their (incompetent) technicians needed to be paid. Despite all of the issues and requesting repairs they still managed to leave the car in an unfinished state. The entire company is unprofessional and I do not recommend their services, go elsewhere for superior quality.

Mary

14 de jul. de 2016

What a horrible customer service experience I had dealing with Jay! I will NEVER bring my car to Younger Nissan again - nor will I buy a new car from them. He was just extremely rude, abrupt and dismissive. I noticed that he spoke very professionally to male customers - but his tone and demeanor was very impatient and inappropriate with female customers. I arrived at 11:15 - but it took 15 minutes for Jay to check my car in, in part because he seemed to be having trouble operating the computer. He literally made me stand in front of his desk for a full five minutes while he did other work & ignored me. At first he told me it would be $115 for them to check why the engine light had come on in my car. I told him that sounded high - and that I had paid less in the past for them to run a diagnostic. Suddenly the price went down to $65. I have had previous issues at this dealership with inconsistent pricing. Jay told me there is a range. Really? Seems to me like the price should be the same for everyone - men & women. I waited from 11:30 - 1:30 with no word from Jay. I could plainly see my car sitting in the garage with paperwork on the windshield - nothing happening. Meanwhile, customers who arrived after me had come & gone. I tried to get Jay's attention a few times when he passed through with other customers, but he ignored me. Finally, I asked the man at the desk if he could find out what was going on with my car. I heard him on the phone asking if Jay had gone to lunch. He told me Jay would be right out - so I waited and waited - and waited some more. At 1:55 I approached the desk again, telling them I was still waiting. Finally, Jay appeared - and yelled at me! Yes, he actually yelled at me - telling me that he was looking for the tech & that I would have to wait. At that juncture I asked to speak to the manager. Soon Justin Barber, the service manager appeared. From the get go he was hostile & nasty. He told me that my car was "all jacked up" that the tires were off it and I would have to wait. Did I want to come see it? He was gonna show me! He marched me to the back - on the way I let him know that my car had been sitting in the bay - apparently finished - since before 1:30. I don't have the time to detail my ridiculous conversation with Justin Barber. Suffice it to say that he made Jay Rowse look like a prince by comparison. They quoted me almost $1,500 claiming there was a major problem with my emissions system. My car very recently passed the emissions inspection, so I find their diagnosis hard to believe. I had an oil change at their dealership May 19 - just two months ago. My car passed every test and I was told it was in good shape. Suddenly, today, my car mysteriously fails 8 tests - hard to believe. Justin Barber could not even be bothered to apologize for the fact that I waited hours with no word from Jay and he couldn't have cared less that I was treated rudely. When I asked who his supervisor was he pretty much dared me to go complain - implying that his supervisor would support his outrageous treatment of a customer. I paid $63 and wasted 3 hours of my time - on top of that I felt abused. I am taking my car someplace else for a second opinion. If their estimate does not mesh with the facts I will be filing a complaint with the Better Business Bureau and the State Attorney General's Office. Women Beware!

Jeffrey McCray

14 de jul. de 2016

Ever one was very helpful. I'm very happy with the new/used truck. Steve and Ed treated me well. I would purchase from these guys again.

lusack

11 de jul. de 2016

I would like to thank everyone who helped with the purchase of my new 2016 Rogue. Chris Curry, Brian Rogers, Kyle Warfield - all wonderful! They treated me with respect and kindness. I didn't feel pressured at all. I highly recommend this dealer!

kellyinsley

10 de jul. de 2016

I recently bought a new 2016 Nissan Rogue with the help of Chris Curry. I was recently in a car accident, and couldn't commit to purchase a new one until I had enough to put towards it, but we were definitely going to buy one. It took a week to finalize and purchase the new car, and Chris and everyone were very patient and understanding and kept in touch with us throughout the week. He wanted to make sure I got exactly what I wanted, and he did just that! I did not have to sacrifice anything I wanted! All of the staff were extremely friendly and helpful too.

MandTMishler

8 de jul. de 2016

I would like to thank each one of you that I had the pleasure to work with on Saturday. My whole experience was so relaxing which helps when you have a good down payment makes things a lot easier. Even though I have a few credit issues that was not a issue with Nissan to give me another chance to redeem myself. I really connected with Shelley I feel she was in tune to how my life is and not just wanting to just sell me a car. Everyone was so professional, kind and hardworking even though my vehicle was the most expensive car on the lot. I felt I was important to her and the team. Thank you so much again for making my experience awesome, plus loving my new car. Wishing you all a wonderful future and I will for sure recommend you to all my friends, family, and acquaintances that come across my path. A+ service!!! With warm regards, Michele & Todd Mishler

enriqa10

7 de jul. de 2016

This was my first purchase on my own, and Younger Nissan was very helpful with me along the way, to help me find a car that suited me and to help make sure that I could afford this car and fit it within my budget. I would definitely recommend this dealership. I was assisted by Jim Burdis, who was very nice and helpful, and he always followed up with me to make sure I understood everything about the car and to make sure I was happy. Great dealership!

Lisa

3 de jul. de 2016

I have never had such a more pleasurable experience buying a car!! There was no pressure. All questions were answered and I got the best deal by far without having to decline offer after offer. Dave was very patient and professional. Everyone that helped me was truly out to give me the best deal possible. I will be coming back to get my next car from here and will definitely be letting others know to go get there car from youngers. Thank you for the great experience

Barthelemy Nangeboue

3 de jul. de 2016

So, I was there to buy a car the order day, and the whole team came out to help me. they all wanted me to have the best car buying experience any person can ask of. Thanks to Mr. Curry, the sales person that attended t me. I would not hesitate to direct any friend or family member looking to buy a car to Younger Nissan of Frederick. Simply the best!

stevel

2 de jul. de 2016

I just got a used Murrano about a week and one half ago , the car was the right price but when I got it home it had a few problems, I called Younger right away and they set up a appointment for me to bring it in for service. There were several problems , but Doug in the service Dept. made all for them right. This is my 7th car from Younger/(prev. Jenkens) and I have been happy with all of them. The service Dept gave me a nice new car to drive when my Murrano was being repaired at no charge.My salesman was Steve L. , I have always asked for him and he has always gotten me a good car ,new or used. I will go back to Steve and Younger when I need my next car... Bob Neilson

Evette&5583

2 de jul. de 2016

Phil Sizemore was a pleasure to work with. Went above what I expected . I was very pleased would refer friends & family. Very happy

Vickie G

1 de jul. de 2016

Jim Burdis was a terrific sales person, and made me feel comfortable with my purchase. Also, everyone at the dealership was very friendly too! They truly exceeded my expectation, and so much better customer service than Hamilton Nissan in Hagerstown. I am glad I came here to purchase my vehicle versus the other one! Kyle the fiance manager was very efficient, fast, and freindly. Great experience!

Debra

30 de jun. de 2016

We came to this dealership expecting the same treatment as other dealerships. We got a salesman that let us test drive cars with out any assistants. Enjoyed being on our own. We got to check out the cars and they gave us a fair price for our trade in.

Mikeandkellynally

27 de jun. de 2016

My husband and I had a great experience with Younger Nissan, especially with our salesman, Phil! This was our second purchase from this dealership and we will definitely return for a third because we have loved both of our cars purchased from Younger and the process was so smooth!

amandiexomarie

27 de jun. de 2016

I came to Younger Nissan after I had been to a previous dealership that was obviously being dishonest. Jim Burdis was more than helpful, completely honest, and helped to make purchasing my vehicle as easy and stress free as possible.

Jessica Carter

23 de jun. de 2016

Let me just say that I am a woman and this is the first time I bought a car ON MY OWN! I just bought my second Nissan vehicle (the Murano) from Younger and dealt with Shelly Clark. She is amazing! I did not feel pressured to buy the vehicle or any of the upgrades and she dealt with me for over a week trying to decide on which model! She was very patient, friendly and kind! I also dealt with Kevin Caudell (who made made me a nice offer on a trade in) and Ed Beleznay did a quick and awesome job with the financing and showing me my payment options! I felt very welcomed and appreciated there! At the same time I was having my Maxima in for its scheduled maintenance and I dealt with Jay at the front service desk and Joe Asbury in the Maintenance department. Both of whom were very knowledgeable and friendly. I had been dealing with a loud clicking noise for about a year and any other place I took my maxima to have it looked at, nobody took the time to really listen for the noise I was talking about. Joe rode in the car with me and he finally heard what I had been talking about! Yay! And it is covered by warranty!! Philip Sizemore was also a help in getting my Murano cleaned up and ready for me to take it home! He was a definitely a team player and was a funny character as well! Great Staff there!

Betty80

23 de jun. de 2016

I hate buying a new vehicle It takes so much time I must admit at this dealership is was better Everyone worked together to make the experience run smoothly

Ivan Aristotle R. Gaza

23 de jun. de 2016

They are very welcome when I went to Younger Nissan and I saw the professionalism to this people. They make me comfortable with the payment. I highly recommend this guys. Two thumbs up!

John B.

23 de jun. de 2016

We all know how buying a vehicle at some dealerships can take all the joy and excitement out of a new car purchase. That was not the case with my most recent purchase from Younger Nissan. My sales person, Shelley Clark, was pleasant, knowledgeable, and never made me feel pressured to make a decision before I was ready. I went there one evening and test drove the Pathfinder I was considering, with the understanding that there was another vehicle brand I was looking at, and would not be making a decision that evening. After checking out the other brand a couple of days later, I went back to Younger Nissan, and purchased my new Pathfinder. It was busy the day I went back, but Shelley, with a little help from Brian Rogers, and Kevin Caudell, put the deal together. Then it was on to Ed Beleznay in finance. He got me a great rate, completed the paperwork, and I was out the door. Thanks ! John B.

Mitch

21 de jun. de 2016

Called on a jeep wrangler that was advertised took a day to get back for first response.. after that it took a day to get answers to basic questions such as color of vehicle. .It took so long I bought one elsewhere

mikey

21 de jun. de 2016

Great followup service, Chris Curry was extremely professional, knowledgeable and helpful. He was very patient and worked very well with us. I recommended this dealership to my friend.

MICHELLE SCHILLER

21 de jun. de 2016

I am absolutely blown away by the outstanding service that I received from the Sales Team at Younger Nissan! Honest, Transparent & Caring! Will Highly Recommend!!

Althecarman

20 de jun. de 2016

Younger Nissan has been doing my service work since 2005 because of the great of the treatment I get. I decided to purchase a new Pathfinder, the salesman, Phil Sizemore and staff were very helpful. No high pressure sales, it was a very relaxing experience.I will be a loyal customer for a long time.

bjremsberg

18 de jun. de 2016

I had been looking online at Nissan Maximas and knew exactly what I wanted as far as color, interior, features, price, etc. I went to Younger Nissan and showed them what I wanted. Although they didn't have that car on their lot, they got one from another dealer and matched the sales price listed online. Everyone there was very friendly and personable and the entire transaction went smoothly. They picked up my car within 90 minutes and we were ready to go. Since then, I've had several requests and questions and they have been very accommodating. I would highly recommend them to anyone looking to buy a Nissan.

Boricua1234

17 de jun. de 2016

She was very understanding of my needs, she was very friendly, polite and make me feel like family. I will recomend young Nissan dealer and Shelley clark to everyone that wants to buy a car. Thank you for helping me choose my vehicle. Im so happy !!!!!

Author

16 de jun. de 2016

It is difficult to describe the wonderful experience I had with Shelly Clark and Younger Nissan. Shelly and I have been working via telephone for 2 months awaiting my condo settlement. I can not express enough about her friendliness, courtesy, genuine, PATIENCE, and an honest person. Needless to say, she knows her business about sales, particularly car sales. She has superlative qualities, i.e., knowledge of her work, right on target, via phone conversations for the exact quote I was given, and I could go on. Shelley made my buying a car actually fun. I also, enjoyed meeting and working with Justin, Phil, and Ed. In addition, everyone I passed casually, smiled with had genuine courtesy. For me, however, Shelly Clark is a "gold star employee" for Younger Nissan and I hope you know and realize just what you have in Shelley. I look forward to coming back to Younger Nissan to see everyone when I have oil changes, etc. Thank you for the opportunity of buying a car with Younger Nissan and Shelly Clark.Cheryl M. Keyes

TB15

15 de jun. de 2016

Great experience with Kevin Caudell. No pressure. No hassle. Erika was helpful letting me explore my options and Kyle was great with financing. Great experience.

New NV Owner

14 de jun. de 2016

I really enjoyed working with Steve Latour (Salesman) and Brian Rogers (Manager). Both were very accommodating (they were willing to meet and/or test drive whenever was convenient for me) and insightful (knew all the bells and whistles) about the vehicle we purchased. In addition, we were able to negotiate a very fair price for our Nissan NV Passenger Van that was in my budget. I am extremely pleased by the care these folks took to ensure my experience was outstanding. I heartily recommend the team at Younger Nissan to you.

New to Nissan

12 de jun. de 2016

It was great working with David and Kyle- best car buying experience I have had so far. We told David what we we needed and he delivered.

jgraf

11 de jun. de 2016

My husband and I recently purchased a car from Younger Nissan of Frederick, we were treated great. The sales person was very informative regarding the vehicle and trying to get us where we needed to be with our payments. We also interacted with the sales manager whom also helped calculate the figures and tried to get us as close as we could to our desired payments. The finance manager as well was very informative regarding the Gap insurance and the financial aspect of the warranties. After all was said and done we still received great customer service with our sales person whom took us through the car once more to give us detailed instructions on some of the features of the car. Overall we were very pleased with our experience at Younger Nissan.

Joekronson1123

10 de jun. de 2016

Shelley Clark was awesome! Everyone knew what I wanted , and got the Job done ! I'm 110% happy with everything! Definitely a great experience. Thank you so much

Eric Shost

8 de jun. de 2016

On 06/07/2016 I purchased a vehicle from the Younger Nissan Frederick. I was pleased with very friendly stress free environment from the moment I walked in. This guys treat you like you're good old friend. The sales representative Shelley Clark was amazing, easygoing, professional and pleasant too deal with. The negotiation process was very fast and fair. The finance manager Ed Beleznay prepared all the paperwork very fast, and answered all the questions that was asked in really straightforward way! I would definitely buy the car from this guys again and would recommend them to anyone who is on the market for a new or used vehicle. Good job Guys A+++!

Napalm

8 de jun. de 2016

I had a pleasant car buying experience. It was a holiday weekend, and they were fast and efficient. I've spent all day at dealerships before, but this was a quick process and still had most of my day left to enjoy! Chris Curry was a pleasure to work with. Kevin and Edward also were a pleasure to work with.

apes1234

7 de jun. de 2016

My father has done business with Nissan for over 30 years. I brought a 2011 Nissan Sentra traded in for the 2016 Visa Note. Nice friendly salesperson (Phil Sizemore) and good service. Will continue to do all my service check ups with Younger..Cant say enough good things about the salesperson.....

Marine4life3434

7 de jun. de 2016

Chris Curry was excellent and I will definitely come back and deal with him. We had some miscommunications with other Representatives but other than that Chris got it done.

SaraC123

6 de jun. de 2016

Nice experience he was friendly! Will referral people to go to that dealership! He showed me everything I needed to know bout the car! Clean environment!

Tbostic5687

5 de jun. de 2016

Everyone at Younger Nissan of Frederick were kind, helpful and overall wonderful. They made buying quick and easy! It was great walking into a place where you didnt feel pressure, but instead you felt like they wanted you to be happy with your purchase.

Happy Customer

4 de jun. de 2016

I was referred to Younger Nissan of Frederick by my son and his wife who have been extremely pleased with their Nissans, and my daughter-in-law was well protected in hers during an accident. My priority was safety features (driving grandkids) and after studying many types of vehicles, the Nissan Rogue ended up at the top of my list. I left a message on Younger Nissans website and quickly heard back from Steve Latour, who discussed options with me, emailed information, and made an appointment with me for that afternoon. When I got there, to my surprise, Steve had the exact Rogue I was interested in (colors and safety features) ready to test drive, and it handled very nicely. I had not expected to drive home with a new vehicle that day, but the team at Younger Nissan made that happen in only a few hours...Steve Latour-my salesman, Brian Rogersthe manager, and Ed Beleznayin finance. I have been driving the Rogue for over a month and am extremely pleased.

very happy new Rogue owner

3 de jun. de 2016

This was the easiest car purchase we have undertaken by far. Everyone we interacted with at the dealership was helpful and accommodating from the time we walked in, to the time we drove away in our new Rogue. Our salesperson Steve answered every question we had, made sure we knew everything we needed to know about every vehicle we test drove, showed us all the options and was helpful and polite throughout the whole experience. A Christian man I can highly recommend, and I know one we'll be looking for when it comes time to purchase another car. The pricing of the new car, as well as that for our trade in vehicle was fair and the transaction was completed in a relatively short time. We definitely recommend Younger Nissan.

Kenny & Debbie

2 de jun. de 2016

Younger Nissan provided a buying experience that was upfront and without anxiety. By far the best car buying experience ever. Shelley was wonderful to see us through the whole process. The service from all involved was outstanding!

chuckjenkins01

1 de jun. de 2016

I bought two vehicles the latest being the sentry and I love driving this car. I have driven SUVS for many years and this has been a very enlightening experience so far.

Not

1 de jun. de 2016

Customer service tha was provide was informative. The shop not only completed quality work put give much needed advice on the make-up and future service needs for our car.

MaximaMan

30 de may. de 2016

Just drove my new 2016 Super Black Maxima home from Younger Nissan. Car looks great in my driveway. Excellent service from Kevin and Dave. They hunted around the area to find a dealership that had the features and colors that I was looking for. They promised to have to me today and delivered on that promise. The easiest and most enjoyable car-buying experience I ever had. Thanks.

pammyjell

30 de may. de 2016

Although I recommend this dealership to buy from I think they need to improve on their customer service. Sitting in the waiting area not knowing what was happening. They need to expedite their process quicker. It should not take up to 2 hours to complete the purchase of a vehicle especially since the vehicle was already cleaned up before I got there.

JimandBarb

28 de may. de 2016

We purchased the Rogue SL. We are very happy with it and the experience we had at the dealership. Thanks Chris! We love our new car!

chuckjenkins01

25 de may. de 2016

I have given this rating because since I have had the Rogue it has lived up to its reputation. It rides very smooth and is safe for my family.

Adrianellis

23 de may. de 2016

Was in need of a vehicle...current mode of transportation was old and had broke down requiring extensive work which was worth more than the car. Went to the Younger Nissan website and submitted an finance app on the previous day in hopes that it would smooth the process when they opened on Monday, which it did. I gave them a budget...I told them exactly what I was looking for...doing a little research ahead of time goes great length in saving time and headache.The sales rep filled in the details that was not clear to me from the on line add...which is greatly appreciated. In the end I drove away in a 2016 Altima 2.5 SR...knowing that I have a reliable vehicle to get me to and from work in style.A. ELLIS

MONAJI

20 de may. de 2016

You have to admit, we all dread the idea of having to buy a car with the potential for being "on guard", dealing with high pressure sales and/or financing and having to spend an entire day at the dealer (and I have been there many times) - but NOT at Younger! They (once again) made the process of purchasing a vehicle seamless, comfortable, and satisfying. This is my second visit with Ed Beleznay (Finance) and Steve Latour (Sales) in the past 2 years. Both men were very courteous. I also had a few items needing service (from purchasing a used vehicle) and not only did Younger agree to take care of the items, Doug Rice in the Service Center was very accommodating and pleasant to work with. Jillian in Service/Cashier had the details in order and was extremely responsive to my calls and inquiries. A special thanks to each and every one of you for providing excellent customer service and making purchasing a car an enjoyable experience.

horland

16 de may. de 2016

Chris Curry was amazing to work with. He kept us updated with vehicles for our daughter's first vehicle. He worked with our needs and wants in a vehicle that would fit her and keep her safe.

vincentk3616

16 de may. de 2016

Mr Curry was very easy to deal with and answered all questions we had about our purchase of a 2016 Nissan Juke, we will definitely be making all future purchases with Mr Curry.Thanks again Chris!Annette King,

jbeowulf

16 de may. de 2016

I was so pleased to work with the staff at Younger Nissan. I was grappling with several insurance-related issues, and Nathan and his supervisor were professional, courteous and negotiated a fair deal so I could walk away with a high-quality vehicle at a reasonable price.

Rmccane

10 de may. de 2016

I'm glad for my new purchase n want to thank d staff overall for their generosity n helping me through this process. Shelley you r awesome n a nice person.

Shiela

10 de may. de 2016

Steve Latour did an excellant job of finding me a convertiable murano which I have wanted for the last five years. After he found the car, he called and asked me to come out and test drive it. I was so impressed with the quality of this crossover. Steve is a true professional and he has sold me every car that I have brought with Younger Nissan. He does an excellant job of advocating for me to get the best deal. The finance manager-Edward Beleznay was great in taking me through the process very quickly and he made me aware of all details. I just LOve Younger Nissan they are defiently the best.

Schultemom

6 de may. de 2016

From start to finish they were professional and beat over dealership offers!!! From over the phone to in person everyone we were in contact with was extremely helpful

ericlove04

6 de may. de 2016

I have bought to cars through younger Nissan and have had Jim Birdus Both time he is very kind and gets you the best deal possible. Everyone there is so nice and very friendly. I would and will definitely refer people to him all the time and when the time is right i will go and get another car there. Thank You so much Jim Weedon family

New Rogue

5 de may. de 2016

The customer service during my visits to Younger Nissan was outstanding. The atmosphere at the dealership was friendly. I had a great experience - starting with my test drive all the way until the last explanation of the features of my new Rogue. Dan provided a thorough explanation of the vehicle and it's options. I love the new vehicle and had a great experience at Younger with the help of my salesman, Dan.

Valerie

3 de may. de 2016

I will never buy another car or take my Nissan Cube back to Younger Nissan because of Jay Rowse arrogant demeanor. He talks over you and keeps saying listen I'm not trying to start a fight. Just because I'm a women doesn't mean I don't know anything pertaining to cars. My cube decides to shut off when it feels like it which is very dangerous and they said that it didn't happen to them so they can't fix the problem. There will be a huge lawsuit if I get rear ended because of them not willing to fix the problem. There's also an issue with the transmission. They said they couldn't find anything wrong with it but said who ever flushed the trans over filled it. I told him it was Younger who did that back in 2014. Then he has the nerve to tell me that when place change your oil they top of fluids. I know for a fact no one is going to touch the transmission fluid. Very disappointed with Younger Nissan customer service. I will let everyone know not to buy or use there service department.

Mbmacneill

3 de may. de 2016

I was very pleased with the customer service that was received. The staff was personable and very helpful. Mi will definitely considered buying from Younger Nissan again.

Danquer462

3 de may. de 2016

On my way through Frederick traveling with my camper I stopped at the gas station next to the dealership and happened to notice a color of the titan xd I had not yet seen in person - blue - and loved it a salesperson - dan- came out and asked me if I needed any help and I told him I was interested in the truck and within a couple hours my new truck was hooked up to my camper and was back on my way.

vet2basket

2 de may. de 2016

We had hands down the best experience purchasing a used car. Everyone was very professional and very easy to deal with. Would recommend this dealership to anyone!!

kcornman1

2 de may. de 2016

I cannot thank Chris Curry, Justin and Ed for helping me get a great deal and getting me into a better financial situation. Their customer service was exceptional. I couldn't have asked for a better experience in buying a car. It was the best car buying experience I have ever had. I would recommend everyone to go their for their next car buying experience.

Buyer6612

1 de may. de 2016

We were in a difficult position needing to quickly replace a car with broken transmission. The folks at Younger gave us a great deal on a new 2015 car that made up for the loss of the transmission in the trade. Everybody was very pleasant and professional and listened to our needs. This is the second new car we purchased at Younger and we recommend the dealership.

am74459

1 de may. de 2016

I purchased my very first vehicle at Younger Nissan and was pleased with the experience with all aspects of the dealership. Nathan was great to work with and very personable. He helped me purchase a Nissan Sentra and helped me understand everything from the sales to the features of the car. I am extremely with my car and the experience.

dbaker60

25 de abr. de 2016

Buying a car through Younger Nissan was the most efficient and quick turn around I have seen in a long time. My sales rep Mike helped me understand my new Nissan Rogue with all new gadgets, great price as well . Younger Nissan knows what Customer Service is all about, they really do show it.

Terry122657

24 de abr. de 2016

This was my first experience with Younger dealership and it was a great one. Shelly Clark was so great to work with, and helped me every step of the way on my new purchase. Felt no pressure at all with this dealership, and everyone was nice! Thanks so much Terry Herman

LMR19

21 de abr. de 2016

After reading great reviews my husband and I stopped by Younger Nissan to test drive a Rogue. Walked out an owner less than four hours later. Chris Curry's low key professional approach was perfect -- he offered great information, answered all questions and helped us get the best deal possible. Looking forward to years of great service with Younger.

Kathleen Vivian

19 de abr. de 2016

Shelley Clark is wonderful! She helped me shop for my new car in the manner I needed at the time. She listened to what I thought I wanted, and directed me towards what I really wanted. She is friendly, courteous, and truly concerned with my comfort throughout my whole shopping and purchase process. Her follow up is my assurance that I am a valued customer and may contact her with any questions that may arise.

Tvjahn1895

19 de abr. de 2016

Shelley and Ed were awesome to work with. They are very personable and know what they do. We got exactly what we wanted for the right price. We will definitely be repeat customers.Respectfully,Jason Travis

rashboots1

11 de abr. de 2016

My experience at Younger Nissan was informative and efficient. Chris and Kyle put in work in order to help me buy a car! Thank you!

Lucia R Croce

11 de abr. de 2016

We stopped by to look at used cars for our son. Happen to find a beautiful Altima with a great price. Dave was nice and a lot of fun to deal with. There were a few cosmetic things, Kevin looked over the car and said "No Problem we'll handle it". Without any hesitation or double talk.We didn't try to lower the price, they had it priced perfectly for us. Worked with Ed for the financing. We wanted the extra warranty, but needed to stay in a certain price range and Ed had no problem working with us. By far the easiest car ever purchased and we buy a lot of cars.Stop by and see them you won't be disappointed.

Marjorie&RonaldTopper

10 de abr. de 2016

Excellent service with Nathan Cipperly. We were not out to buy that day, but the price was right and the customer service was more than we could have asked for. Thank you Nathan.

Steelerfan

10 de abr. de 2016

I had spoken earlier in the week with Sales Consultant Jim Burdis to set up a Saturday 9am appointment. Jim met me at the door. I explained what I was looking for & Jim took the time to show me several options & worked out the payments 2 different ways on 2 different vehicles. After decided Sales Manager Nick Dibiase worked with us with our trade in & getting the monthly payment to what I was looking for. Then Finance Manager Edward Beleznay made the signing process a breeze. Ed even tracked us down in the customer service area as the vehicle was getting washed & prepped to say he found a better rate for 75 months instead of 72 & this allowed me to get the 7 year 72,000 mile warranty for the same monthly payment amount that I wanted. This is the 3rd vehicle our family has purchased in the last year & half from Younger Nissan and every experience has been great & we are always treated like family. Thanks again & kudos to a great team for all of your help. Look forward to working with the Service team too.

Kuzz52

10 de abr. de 2016

I received a car at my price and it was handled quickly. The selection was vast and therefore, I was able to choose exactly what I wanted.

John

8 de abr. de 2016

The sales staff listened to my needs and then quickly matched me with the right car. The process was smooth and efficient and completely stress free. There was not high pressure sales techniques or an attempt to get me to purchases bells and whistles I don't need or want. Would definately buy at Younger again!

Albert Peralta

6 de abr. de 2016

great all around experience really quick and easy a lot of expertise showed great customer service overall a joyful experience, they really showed how to value a customer!

Coastalbss

4 de abr. de 2016

Couldn't have asked for better customer service from the moment I did the internet form. Shelley called and then met us when we arrived, dealt with a tired and grumpy husband (mine) and she and Kyle in finance stayed way past closing on a Saturday night to get us approved on the exact truck I had inquired about. Monday morning Kevin called with even better news that he had gotten us an even better interest rate then we had hoped for. After visiting 3 other Nissan dealerships I can honestly say I wouldn't go anywhere else when it comes time to replace my car. Exceptional service from the moment we walked in.

Vlam08

3 de abr. de 2016

It was a great experience working with Nathan! My trip to the car dealership was an unexpected one, and one that had to be taken care immediately. Nathan was very professional and respectful of the situation. He had taken his time to explain everything and give me the best options available. At the same time he was very straightforward and did not push any features I was not interested in. Between him and the other members I was able to work with, it was a smooth process to get this done in a short time. If you are inquiring about a new vehicle, I highly recommend Nathan! He won't steer you wrong!

The Shaw Family

2 de abr. de 2016

Can't say enough about the purchase experience we had. Fast, friendly, fair, efficient... the most pleasant and stress free car purchase we've ever had.

BJM

31 de mar. de 2016

Visited the dealership on a Sunday to see what was on the lot. Was looking for a new 2015 Altimabut when my eyes saw the Coulis Red Maxima I told my husband that is the car I want.We made the trip back on a Wed. and in just less than 3 hours drove off with my new Maxima.Was very pleased with salesman and the deal that I received.

PSUCHEW

29 de mar. de 2016

Going into the buying process I thought I'd end up with a Rav4, but truly impressed by the Rogue. Chris was very helpful in providing information about the Rogue and I thought the price was right. Younger and Nissan made this an easy, no pressure decision for me.

Cassie Norris

29 de mar. de 2016

I'd really recommend this place to anyone. This was only my second time buying a car and as a younger person, dealerships tend to try to take advantage. This place did the opposite. They went above and beyond to trade in my old car and made sure I left with a great car within my price range. My salesperson Heather worked as an amazing liaison throughout the whole process. I was never once lost nor did I feel like I was being pressured into anything I didn't want. She was absolutely amazing, no questions. I went in expecting to leave without a car and feeling frustrated. But I left as an excited new car owner and I'll be back when it's time to trade this one in for sure. I've been to a lot of dealerships and this one is by far the best. They even clean the car for you before you take it home. Who does that? And while you sit there and drink great coffee. Never tried the popcorn but it looked good haha. But really, go check them out and ask for Heather. You won't be disappointed, I promise.

Jenn6180

28 de mar. de 2016

I went in on March 26th after inquiring about a Ford F-150 for my husband. Phil was so nice and pleasant to work with. It was not even 20 minutes after the test drive that the truck was mine. And it only took about 30 minutes to sign all the paperwork. Everything was so quick and easy. It did take a little while to clean the truck but definitely worth the wait. It looked amazing and it was nice chatting with Phil. He made the experience more personable. I will definitely being going back there when I decide to purchase another vehicle.

John and Beverly

28 de mar. de 2016

Our first visit to the dealership was very positive. We were greeted immediately by Jim Burdis. We test drove an Altima and then went home to do a little research on the internet. Upon our return to the dealership a few days later, we were greeted by Steve Farley (General Manager). He allowed us to test drive again the Altima. We chose a color we liked with the features we wanted. Everyone was friendly and helpful during this process and they offered us a fantastic deal, and the financing was more than reasonable. Mike Schirf stayed after hours to help us transition into the new car, showing us the many features, while we moved everything from our old car into the new one. Thank you for a remarkable experience.....we are greatful!!!John and Beverly

CAPS girl

28 de mar. de 2016

I went to the dealership just looking to compare the Rogue to a Rav4 I was interested in. However, the price was unbeatable and I was able to get an AWD for less than a FWD Rav4. I ended up buying my new car that day and I am extremely happy with my Rogue. My sales person Nathan was great and didn't use an pressure sales!

RJA

28 de mar. de 2016

My wife and I had the pleasure to visit the dealership this past weekend and drove a new car off the lot in just a matter of hours. Steve Latour and Ed Beleznay were the epitome of customer service. Exceptionally professional, well-informed and very friendly. Thank you Steve and Ed for an outstanding experience.

RilF

27 de mar. de 2016

I have had previous experience with the service department which never felt to be prompt, friendly and outstanding care. Nathan was a sell specialist that I had the pleasure to meet. Very kind, patient, knowleageable, and ready to find the right car at the right price. First I was inclined to purchase a new Pathfinder, however at the end I was confident to purchase a lower mileage certified one owner vehicule. Nathan, as well the sell manager Nick, and the finance advisor Edward have made my experience 100% stress free. I love my Pathfinder!Thanks to the great team of Young Nissan.

Very Satisfied

27 de mar. de 2016

Our salesman went to great lengths to help us understand all the features of the vehicles we were interested in.We were very satisfied with the terms of the saleand the excellent customer service!

fadiabushaaban

27 de mar. de 2016

Thank you for a great experience. Appreciate your professionalism, customer service and patience to work with me and allowing me to get what I look for without feeling pressured.

Russell Eicher

26 de mar. de 2016

This is our 6th car that we have purchased from this dealership going back to the old days on east street, then known as Jenkins Olds Nissan. We have been always been treated with the up most understanding and respect. They have the best customer service team, and the service department is great. Once again we got the deal we wanted on the vehicle we really wanted. Steve Latour has been our sales person for all of our vehicle purchases over the years, that's the main reason we still come to this dealership, we couldn't ask for a better sales rep to deal with.

Return customer

26 de mar. de 2016

After my 2014 Rouge was totalled in an accident I didn't hesitate to return to Nissan to purchase another and specifically to Younger Nissan as I felt I got a good deal previously. When I explained what happened they were very accommodating and showed me several Rouges that were similar to what I had as well as ordered/installed parts to get exactly what I wanted.

scshain

25 de mar. de 2016

This is my 4th car that I have purchased from this dealership. Each time they have the best customer service, teamwork, and personal understanding to get the job completed accurately. I recommend this dealership over and over.

Maggierob

23 de mar. de 2016

I love the people in the service department because they are so efficient and explain in detail what the problem is.I had a great experience buying my new car. The salesman and finance person were very accommodating and answered all my questions. I never felt pressured to buy anything. Younger Nissan is now our go to place for future cars or truck!

VictoriaH687

21 de mar. de 2016

Went into Younger Nissan of Frederick to find out about a trade offer I had received through my voicemail. Met with Philip Sizemore who answered all the questions my husband and I had. He was very professional, had a great personality, is very customer oriented. Would definitely recommend Philip and Younger Nissan of Frederick to anyone wanting to purchase a new/ used vehicle.

brooke.tabler

21 de mar. de 2016

I went to this dealership not expecting to buy a car that day, but Chis Curry made sure I left there with the deal of a lifetime. I got a beautiful 2014 Sentra and they made sure my payments were within my budget. I am a 19 year old who had just gotten her license that day, so I had no experience with buying a car. Chris was trustworthy, kind, and one xxxx of a salesman. He wasn't just trying to sell a car, he wanted to help me find the right car, even if it wasn't going to be from his dealership. I ended up leaving that day with a huge discount, almost 5 years of protection (already included with the car), and a smile from finding my dream car.

swisschard

21 de mar. de 2016

You often hear the stories of bad problems when buying a used vehicle. This is my review of a RESPONSIBLE dealer. Frederick Nissan sold me a used Nissan Frontier in 12/2012. I did the typical checks and also asked for a Carfax at purchase time. It came back clean. This last winter of 2015, a deer hit me. It was discovered at the body shop, that prior to this a shoddy body damage repair had previously been done. I went back to the dealer and they presented me a new Carfax that stated an accident had occurred in 9/2012 and it had not been reported to Carfax until 3/2013 by an unknown shop.. This report was three months after I purchased the vehicle.I was aware that Younger Nissan had no responsibility in this issue because it was a used vehicle sold "as is" and they did not do the repair and were not aware of it.When I discussed the new report with the Nissan management, they had an internal discussion. Afterwards,Younger stated they would perform whatever effort it took to make me Happy!My choice was to have them check for permanent damage and to do a body/frame alignment test. All went well. I'm impressed that Younger Nissan stood up and took responsibility to this agreement.

aaron hays

21 de mar. de 2016

Chris helped me right through the sales process made it go smooth been to other dealerships this was a very good experience compared to many others.

2016 Nissan Frontier

21 de mar. de 2016

Steve Latour was my salesman, Kyle Warfield in Finance, and Nick Dibiase was the GM I dealt with. All provided good service with fair price and valuation on my trade. Also, they had the largest inventory of Nissan Frontier's, as I drove 50+ miles from Alexandria VA to buy my truck here. I would recommend buying from Younger Nissan.

jcadle

21 de mar. de 2016

The company that I work for has purchased from Younger before and found them to be very helpful. I needed a work vehicle and visited this dealership. They were easy to work with and made the purchase as painless as buying a new car can be. I got fair value for my trade and got a good price point on the new NV 2500. Mike Schirf handled my sale along with some assistance from JC. They were both great.

14forrestsm

19 de mar. de 2016

There were a few bumps in the beginning due to financining, but nathan really helped me get a car within my budget. He listened to my needs and followed through. He talked to you like you were a person not just a check going into his bank account.

Jon4888

18 de mar. de 2016

From the beginning this was a great experience. There was no pressure to buy, all my questions were dealt with quickly whether I was at the dealership or on the phone. Would highly recommend this dealership for anyone looking to purchase a new Nissan

tracyj711

16 de mar. de 2016

We came in at the end of the night and were in and out in under 2 hours. Friendly, efficient service. Mike Schirf and Kyle Warfield were a pleasure to work with. Highly recommend this dealership.

Samson10

13 de mar. de 2016

After our Juke (which we had purchased new) got totaled in an accident, we went straight back to our friends at Younger Nissan in search of our next vehicle. Through all the regular service appointments for the Juke, the entire staff (everyone from Management through Sales and Parts) had made us feel like old friends. We found ourselves dropping by just to check out the new vehicle stock and chat with the sales force. It would have been hard to consider going anywhere else when it came time to seriously shop. And now, we couldn't be happier with our Murano CrossCabriolet.

Bwaters527

12 de mar. de 2016

Was looking to purchase my second car. Chris was very helpful and knowledgeable. He and Kyle helped me to find a nice car with a good deal. Thanks again for the amazing experience , I would definitely recommend this dealership to others.

Grateful customer

10 de mar. de 2016

Totaled my car in the last blizzard and they found a car I could afford and qualify for. Chris was patient thoughtful and asked all the right guestions. The car was in great shape and Ed in finance made it simple to understand. I will return next time. Extremely highly recommend younger and in particular Chris for a value driven professional car buying experience

sjn08

9 de mar. de 2016

This was the second car that we purchased from this dealership. Both times we purchased a car from this dealership, the employees were helpful, knowledgeable, and professional. We felt like we were not being pushed into something we did not want and were given the opportunity to look at as many vehicles we wanted and to ask as many questions we want. Both times we purchased a car, we had both of our children with us. They not only treated us with respect, but our children as well. They were understanding when we needed to stop the process to be with our children to take care of their needs. I will continue to purchase my vehicles from this dealership in the future.

Thomas L

8 de mar. de 2016

Your Sales representative Phil Sizemore was not only knowledgeable, but really listened to what mattered in a vehicle for me. When our experience started out.. I had been driving an Altima for last 8 years, but wanted to trade it in. I was used to no payment so money was an issue for me. we looked at several models and dealership had some excellent deals on the lot. I test drove a few cars, the Altima, Sentra and Finally Versa, Phil suggested early on that I would be surprised at the performance from the Versa.. I figured it was a smaller car and with it's price point that it wouldn't have that get up and go. BOY WAS I WRONG. not only did it have the leather wrapped steering wheel and a nice sound system, but the engine did not whine when I punched it and it really was able to go. Pair that up with the excellent gas mileage, roomy interior and SOLD. I needed a travel to work and back car.. lots of miles and with Gas Prices that is what was important to me. Thanks for listening Phil. Nissan has an excellent sales rep there!

Mark Frey

7 de mar. de 2016

My wife and I went to 8 dealships that day and these guys were the best. So we bought a car. Very happy with our purchase.

KELLYZ

7 de mar. de 2016

My wife and I purchased a 2015 Nissan Quest after trading in our Nissan Rogue (which we had also purchased from Younger Nissan). Younger Nissan makes the car buying experience extremely simple and comfortable. I must thank Gary, Kyle and Steve for making this purchase go so smoothly. If you are in search of a new or used vehicle, search no further than Younger Nissan. The opportunity to wow you with their hospitality and knowledge far exceeds other competition (if that's what the other dealerships would like to consider themselves. LOL). Quoting Levar Burton, "Of course, you don't have to take my word for it." Experience Nissan and shop Younger Nissan. You will not be disappointed.

Dave

4 de mar. de 2016

Midday on a Wednesday, I called in and asked for someone in sales. I was immediately transferred to Phil. Phil was a very friendly voice, and asked me what he could help me with. I told him I was looking at a 2015 Pathfinder...and told him which one. I told Phil I may come by that afternoon to look at it.I did go there that afternoon. When I arrived, I was greeted, and I asked for Phil. Phil came over, and I told him I spoke to him earlier. Within 5 minutes we were looking at the Pathfinder, and Phil was giving me a no nonsense overview and talking about the specific specs of this particular car. Within 10 minutes I was on a test drive, and Phil encouraged me to drive like he was not there. Phil answered every question I had, and even offered some great advice. He obviously had a deep knowledge of both Nissan, as well as other manufacturers.It was a no-pressure experience, and the actual buying experience was smooth and efficient. Got an excellent final price, and the financing person was great.By far the best experience I had buying a car, and will be returning to Younger in the future.Dave

Hey Rube, check out my Cube!

4 de mar. de 2016

I've been a customer of Younger Nissan and its predecessors for over 20 years, and Steve Latour has been my go to guy. He and his team recently went above and beyond to accommodate my circumstances and put me back on the road after a job loss and some health issues. It's really comforting to know that there are people like Steve whounderstand what's needed and can make it happen. Many thanks to Steve, Nick, and Kyle.

mypathfinder

3 de mar. de 2016

I really like my new 2015 pathfinder. I am so glad to have Bluetooth, the back up camera and to be able to open the car doors with out getting my key out of my purse. A plus to be able to auto start my car.

Giddyup

2 de mar. de 2016

This was the easiest car buying experience ever! I went to this dealership having already acquired my financing, a a very good rate, I might add. I thought I already knew what I wanted for a vehicle and within the first 5 minutes I was there, my salesman made a suggestion that ultimately ended up being a far wiser, much better choice for me. Even though I had already acquired my financing, the sales manager was able to get me an even better rate, and also ended up getting me more for my trade in than was originally offered. I drove in in my old vehicle and drove away in my brand new car!

tstorm62

28 de feb. de 2016

My wife went into Younger Nissan to see what we could do about trading in our 2015 Nissan Rogue. After a few phone calls and a trip into Younger Nissan, we were very very pleased with the service and understanding we received from Nathan Cipperly and Nick Dibiase. Nick and Nathan both went above and beyond the call of their duty for us and we were able to leave with our Brand New 2015 Nissan Pathfinder. There was no pressure and they were very patient with us as we dealt with personal emergencies that we were facing. They made us comfortable and confident with the purchase we made. Kyle made the finance and signing stress free. We are extremely happy with the purchase and the service. In fact weve already told several friends to visit Younger Nissan for great deals.

Tajah34

27 de feb. de 2016

Chris Curry, was very helpful, patient, very happy, outstanding, VERY HELPFUL!! Thank u much Curry. I appreciate the car I brought, you showed me a lot about it.

LGreeneMD

26 de feb. de 2016

Just purchased my used car at Younger Nissan and it was a wonderful experience. No pressure, great communication and fast process. Thank you to Chris Curry for making buying a car an enjoyable experience!

mleigh

22 de feb. de 2016

I can't say enough good things about Younger Nissan and their entire staff. We just purchased a 2016 Rogue and we love it. They made our trade in and purchase experience easy. We have purchased several vehicles from Jonathan Harper who is our "go to" guy when purchasing a vehicle. We also had the pleasure of dealing with sales manager Gary Gordon as well this time. Even the finance paperwork was extremely easy and we thank Ed Beleznay in making it so quick and easy. They all went above and beyond to make us happy with the final price of the vehicle. You can't go wrong when you purchase a vehicle at Younger. We will definitely recommend them to our friends and family!

jen324

19 de feb. de 2016

This is the first new-ish car I've ever purchased, and the staff made my experience easy, hassle free, and pleasant. I would recommend Younger in a heartbeat!

honda5555

18 de feb. de 2016

This is a dealership that will treat you like family, they REALLY do care about you and your business and want you to feel good about it and be a return customerThey dont play games , they shoot straight I wont go anywhere else

whate\everusay

11 de feb. de 2016

We came in late in the day. And pretty much knew what we wanted. With the salesmans help we found the correct vehicle. From the time we arrived to the time we left with all paperwork done was only two or so hours. Have been back a couple of times to get some things done. Everything went great. They treated us like friends. Would have been the same experience even if we did not purchase a vehicle. I highly recommend Younger Nissan. ,

Rogue Nation

11 de feb. de 2016

II am so great full for everyone who played a part with my purchase at Younger Nissan. Thx for everything. I am so happy with my new Nissan Rogue It's the best.

Stephanie

5 de feb. de 2016

I have had several Nissans of which three were purchased at Younger Nissan in Frederick. My most recent purchase was with the help of Jonathan Harper in Sales. Jonathan is a great help in the buying process but most importantly, he stays in touch afterwards. I highly recommend Jonathan if you are visiting Younger Nissan. I also have complete confidence in the service department. Doug has been there for many years and always takes the time to explain whaat is being done.

marc9697

4 de feb. de 2016

Very impressed with Chris. He answered all my questions via email prior to coming in and while test driving the Xterra. When I had a small problem with the seatbelt after the sale was complete, Chris took care to get it fixed as a warranty repair.

Deb

4 de feb. de 2016

From the moment I arrived at this dealership to the moment I left with my new car - Everyone I encountered was professional, knowledgeable and kind. I strongly recommend this dealership.

arashell

1 de feb. de 2016

Typically the car buying process is a headache, but Younger Nissan made things quick and painless this time. We have been brand loyal to Nissan for years so when it was time to turn our Nissan Quest lease in, we went back to Younger Nissan to look for a something a bit smaller. Mike, the sales consultant, called and set up an appointment with us. He sent us specifications on two cars that we were interested in test driving prior to our appointment. Mike was prompt on our arrival and saw to our test drive of the Murano and the Pathfinder right away. He had a great route mapped out for us where we could test all aspects of the cars functionality. We settled on the Pathfinder. With other dealerships, the finance part can be the most trying. But, Mike, Nick (the manager) and Kyle (Finance Manager) made things quick and gave us a great deal on our Quest and the payment we were requesting on our new Pathfinder. We were in and out in about 4 hours with a brand new car. I can't thank Mike enough for helping us find the perfect vehicle for us. We'll continue to buy from Younger Nissan. This is our 4th vehicle purchase with Younger and I'm sure it won't be our last.

MHails

1 de feb. de 2016

This is the second vehicle our family has purchased from Johnathan and could not have asked for a better experience. Johnathan is patient, kind and very easy to work with. The best part this that we never felt pressured to buy something. He took his time and allowed us to make the decision on our own and encouraged us to weigh out the pros and cons of each vehicle that we were interested in. Ed in finance had everything very organized and explained our commitment perfectly. The paperwork process was seamless especially when we've had less than optimal experiences with other dealers in the past. Thanks again!

MauiMike

24 de ene. de 2016

Purchase 2016 Nissan Titan(Black)XD.Big Mahalo to Kevin,JC and Ed getting deal done in a breeze doing #snowblizzard2016, truck is awesome in the snow. Best of Best !Go check out Youngernissan for you next new or used automobile...

Murano2015

22 de ene. de 2016

I had not bought a new car in 12 years....and was a little stressed. Jim Burdis was more than patient and understanding. He walked me through it like a friend and tolerated all my questions, concerns and "counter offers" with grace. Kyle Warfield could not have been kinder and patient with explaining all the paperwork. Thanks so much.

Rogue2016

20 de ene. de 2016

I have to say buying our new Rougue from Jim Burdis was a great experience. Such a patient salesman and took lots of time to explain all the new equipment the Rogue has. The total purchasing process was quick and we were on the road in no time enjoying our new car. Amy Wajda

Chris4510

14 de ene. de 2016

Looking to replace an old company vehicle, as we were pretty set on the Ford Transit Connect. But doing our due diligence we wanted to check out a few competitors. I met Chris Curry at Younger and he was quick to help me take a look around. A great no pressure, no nonsense buying experience. I took up the information i got, they gave me their best prices based on my budget and the next day we returned to finalize the deal. Ed Beleznay in financing was great, explained everything real well and again no pressure. They asked the right questions to make sure they were providing the best product for our needs. I look forward to working with them again in the future!

felecia917

12 de ene. de 2016

I had an accident on November 25, 2015. On Monday, 11/30/15 my vehicle was towed to Younger Nissan for repairs. Its my understanding that my vehicle repairs were completed just before Christmas. But for some strange reason - insufficient paperwork and communication with insurance company, Im still driving the rental car. Because im going through divorce and needed to save money I took off rental coverage from my insurance, which means I have to pay for my own rental. Not only did this dealership supply me with a rental at $30+ a day but they also received business from me by having my repairs done there. Last week I received a very rude phone call from the general manager requesting I return the rental car, before they received payment for my repairs which would have meant that I'd be out of a car. I have been very patient through out this entire process but making me pay for this sky high rental when my car has been fixed and sitting for upwards of 2 weeks is horrible customer service. Not to mention the fact that he made a comment about how I have "second chance financing" on my car, which means I can't possibly afford a rental. how rude. I was hoping to get in touch with the corporate office but no contact information is listed for them.

Atlas

10 de ene. de 2016

I had such a great experience here. The staff who helped me were amazing. They were very attentive and gave me what I could reasonably. Each person helped me in their areas wonderfully and never made me feel too pressured into doing something I didn't want to.

Fields250r

9 de ene. de 2016

Kevin, Jonathan and Kyle thank you for making the car experience a breeze! These guys aren't like the other pushy dealerships just trying to make a deal,they worked with me put everything out on the table giving me options and advice on what to do. When I sat down I expected to dollars flying out of my wallet but in the Kyle office it was only pennies flying in the air! Thanks for a great experience and helping me out ! Definitely will be a returning customer and recommending to others!

Jack33

8 de ene. de 2016

Jonathan was our salesperson. We needed a new used car for my 21-year-old daughter. But we could not spend more than 8K. Jonathan showed us several cars that met our budget requirement. He was knowledgeable and helpful the entire time. He did not use any of the typical pressure you normally get at dealers. We selected a 2012 Nissan Sentra that was selling for well below KBB value. The car was perfect for my daughter. We were pleased with our experience at Younger Nissan. I definitely recommend both Jonathan and Younger Nissan. Jack

Bernice

5 de ene. de 2016

I talked to Chris Curry in mid December about the Altima. Not really sure what route I wanted to take because of the holiday. I realized a new car might make a difference in my life. The phone rang and it was Chris. Saturday afternoon .... window shopping in the mall ... so I decided to visit Chris at Younger Nissan.Immediately, after we were intoduced I knew he was the right salesperson for me. He was very polite, not aggressive, informative but most of all he listened to my demands for the new car. I was very direct about the accessories and he proceeded to fulfill this request by checking the inventory. I chose the car Chris recommended for me ... it was perfect ( price, accessories, color and etc). The car had more features than I expected for the price .... Yes, I was thrilled! Thank you Chris Curry??

Kakeman

4 de ene. de 2016

I was not hassled at all. My salesman, Nathan, talked to me like we were old friends. I told him exactly what I wanted and he got it done for me without having to haggle. They put me in a new 2016 Frontier with plenty of extras for the same payment I was making on my 2012 Frontier with no extras on it. I will definitely be getting my future trucks from here and will recommend to anyone who is in the market for a vehicle.

Altimafan

4 de ene. de 2016

Nathan did a great job taking care of my Altima purchase. I received a fair trade-in and my purchase was done in a timely manner. It was a smooth, no pressure transaction. The sales department worked out all the details! I usually dread the car buying experience, but the sales team made it a good experience.

CarJ15

4 de ene. de 2016

Had a good experience at Younger Nissan and happy with our decision to buy a 2015 Murano. My wife and I had done some research on a variety of vehicles to meet our family needs. We searched the Frederick area for dealerships. On the day of, we visited an "auto mall" off 40 and were quickly disappointed as we were not approached by anybody as we walked around the lot. Guess they didn't want a sale that day so we moved on. So, our next stop was at Younger Nissan. We arrived to the lot, walked around to the type of car we wanted and within a few minutes were approached. Jonathan was our salesman, he's very professional, took time to hear our concerns and answered questions, offered test drives on a couple of vehicles which we took out for a drive to ensure we chose the vehicle best for us. The team worked with us on a variety of options which takes time but was worth the wait. We made our decision, the process takes time but overall, we're happy, have nothing but good words for Younger Nissan. As for the other dealership, their loss or they can easily think we weren't ever there.

NUGirl88

1 de ene. de 2016

From the minute I went online to simply look at the inventory to the time I drove off the lot, the service and professionalism was above reproach. Having had financial issues over the past couple of years, and working hard to improve credit, their sales and finance staff worked to get me a terrific vehicle within my price range. Clearly everyone on the sales floor was having similar positive experiences. I can't say enough good things about Younger.

Kathy Ferah

31 de dic. de 2015

There isn't a better dealership anywhere!! From my first e-mail all the way to driving my new Nissan Maxima off the lot I felt like I was part of the "gang"! I dealt with a few top notch people, Travis Brown was my Salesperson, I test drove a couple cars with Dave Forcino, my Finance Manager was Ed Beleznay & Nick Dibiase was the ultimate Dealership Manager!! Did I ever feel uncomfortable, pressured or frustrated...the answer to all is no, not once! Not only did they help me with my car needs, I lost my lucky Redskins earring in the showroom and every employee there had their heads down looking for it, they found it!!!! Of course the Skins won that evening!! If you are ever looking into buying a car, this should be at the top of your list although you will find that no other place compares!!!! Thank you Younger Nissan, I look forward to the next time I'm looking for a new ride!!!

alanidoni

30 de dic. de 2015

I have been looking for a Jaguar XJ for about six months now since my lease was nearing its end. They just happen to have my color combination on the Jaguar I was hoping to find, it was meant to be mine. Younger Nissan is my dealership no matter what kind of vehicle I'm looking for. The team there are great and they make buying a car easy. No aggressive pushy salesman. Thanks again to all the guys that helped me with my deal, Mike, Kevin, and Edward. Great bunch of guys. Doug and Sergio in service will help if repairs are needed.

Jean2015

24 de dic. de 2015

We came in with the intention of getting a vehicle to replace my 2002 Suburban I was looking for the comfort in seats and ride as I had with my suburban but, smaller and with much better gas mileage. We were at Younger Nissan twice. The first time we dealt with Nathan. He showed us 2 cars. The Rogue and the Pathfinder. Nathan was great and patient explaining all about both vehicles and gracious with us trying out both. The second time we went we had driven 13 different vehicles of various makes and models at other car dealers. We had an appointment at Younger to drive a 2013 Pathfinder. That time Johnathan assisted us and we received the same accommodation and patience as we test drove 3 others. Even allowing me to keep one for the afternoon test drive around town. I was interested in a white with the Almond interior. When we returned the Pathfinder that evening and Johnathan was talking to us about what options we wanted on a vehicle he showed us an Artic Blue one with the features we were interested in. We fell in love with it. The staff could not have been more patient, understanding, accommodating us as I narrowed down my search for a new car We ended up leasing the 2015 Attic Blue Pathfinder SL. It was very late, past closing hours by the time we closed the deal and signed all the papers, yet the staff acted like it was mid afternoon and we did not feel like we were being rushed out of the dealership. Jonathan came out and showed us the highlights of all the technology the car offered and did not mind my questions in spite of the lateness of the hour. I would definitely buy another vehicle from Younger Nissan of Frederick.

tomfl

21 de dic. de 2015

You won't find a more friendly experience whether your touch point is purchase, service, sales or finance. My sales rep Steve has top-to-bottom knowledge of every feature the Nissan Rogue offers. Doug took care of the minor issue I had with my radio and nav system immediately. Definately a smooth and well managed staff of professionals.

Jso1978

18 de dic. de 2015

I had such a great experience. Everyone went above and beyond to make me a happy customer. I will definitely go back to this dealership again and again!!!

jmb1837

15 de dic. de 2015

We had a great experience at Younger Nissan. The staff were courteous and we felt comfortable with them and the deal we were given. If we were in the market to buy another Nissan we would definitely go back to Younger.

Teachinggator

13 de dic. de 2015

Younger Nissan made buying a new car painless. Chris Curry was very knowledgeable about the car I wished to purchase. He knew I was in a time constraint and was very respectful of that. I knew what I wanted and he helped me get just that. He is very thorough in his explanation of the car and what all it does. I was very pleased with my experience and I absolutely LOVE my car!!!

tree girl

13 de dic. de 2015

We really hadn't planned on buying a Nissan but the test drive, and the people sealed the deal. A great group of people to work with, easy going, and honest. We were helped by JC he found the vehicle we were looking for, got us a good deal, made our experience a good one.

Tat

6 de dic. de 2015

Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. The service techinicians had done excellent jobs, they fixed my car fast and good!

Satisfied

3 de dic. de 2015

Went in one evening to research possible new cars for myself, and left with a newly purchased Altima. Service and information was very good, and purchase price and trade-in value were excellent. Overall, I highly recommend Younger.

FranciscoPolo

1 de dic. de 2015

I bought a Nissan Rogue 2011 at Younger Nissan in Frederick, MD. They told me it was a 4 cylinder vehicle. That's not true. After 4 months, after so many e-mails I got from them, I went to the dealer because my back tires are making noise when I make a turn. Long story short, they ask for $1,600 to fix a car they offered me as a "certified pre-owned". I was there from 8.00 am 'til 2:30 pm. Steve Farley told me he might put me in a different vehicle. I said "let's do it".Then, this guy Kevin Caudell thought like he was doing me a favor at all times. Terrible customer service. If I don't ask, they don't do anything. I just gotta fix the car somewhere else. At the end of the day, they 're just focused on sell the car. Period. Service? Customer satisfaction? Complete B.S.

Mike

1 de dic. de 2015

I came just looking with no intention of actually purchasing a vehicle that day. Mike and Kevin were just completely upfront and honest and a pleasure to work with. When it looked like I might not be able to fit the car into my budget, they really went above and beyond and worked it so that I could afford the vehicle. We are very happy with the car and will definitely be coming back when we are in the market again.

Hey Shanley

30 de nov. de 2015

Jim was very accommodating when I purchased my car, it was late and he stayed around through the entire process. Kevin was very straight forward regarding pricing and Kyle was great finishing up the paperwork in a quick, efficient manner.Thanks guys, the car is great.

ellie0305

30 de nov. de 2015

Everyone was very nice and a lot of help. I didn't feel pressured to buy the car. Dave was a great salesmen to work with.

JD

27 de nov. de 2015

I have been looking for and at cars since June. We had looked at Subaru, Honda, and Hyundai. Chris and the Nissan team made me a deal I couldn't refuse on a used Murano. We buy a car every 10 years whether we need to or not and we might even come back in a year or 2 with our 20 year old Town and Country! It was that good!

mikemax

22 de nov. de 2015

Everything thing was a good and easy experience. My salesperson, the sales manager, and finance person. All made my experience an enjoyable one. Also they were very knowledgeable about their products.

Nae

21 de nov. de 2015

We worked with Travis and he and Kyle in finance went above and beyond. I've never purchased a vehicle without my parents before and Travis was great with all my questions and phone calls. His patience and ability to hear what I needed in a car and Kyle's hard work to get me in a payment window I could afford have definitely won my business and recommendation.

Joyce

20 de nov. de 2015

The minute met Jonathan, he made me feel welcomed and relaxed..He listened to my needs then explained the available options in a very professional manner. I will definitely recommend my friends and family to Younger Nissan.

need of speed

10 de nov. de 2015

Had a great experience with salesman Chris Curry, he made my experience quick and hassle free. I will definitely be a repeat customer, top notch service.

lovethenewnissan

9 de nov. de 2015

Lots of questions. Multiple test drives. Many visits to the dealership. In the end we made a good choice buying from Younger Nissan. It had been many years since making a new car purchase and Chris Curry was both patient and very helpful as he guided us through the entire process.

Jack

9 de nov. de 2015

Had no intentions of trading in my 2013 Sentra until I received an e-mail from the dealership. I am extremely glad I did. Got a great deal on a new Sentra that had everything I was looking for and a great lease deal. Everyone that I dealt with was easy to deal with and they did it in a timely manner. Highly recommend.

scincere

8 de nov. de 2015

This has been thee WORST EXPRIENCE IN MY LIFE when it comes to buying a vehicle. The ordeal made me go back to a previous dealership that took care of me. When you try to give return business even when they change hands you would think that the customer would be treated like they mattered. Apparently not so. What took from the end of June til yesterday, and the involvement of Nissan's Consumer Affairs Division showed total lack of awareness to the customer's needs. I would think the company was trying to make a sale. The previous dealership took the time to ask what happened and why your dealership did nothing to help save a sale as well as make me the customer the primary goal. I will say is this, if in the future when a customer has a problem and you know what the problem is....don't make the customer do all the leg work to which technically is your job in the first place. if that is the case then why would the customer need a sales rep if they are going to do all the work. I really hope that Louis and Nick get it together. No one ever made effort to contact me on a regular basis or kept me updated about ANYTHING in reference to the vehicle. I will say that I learned a lot from this unfortunate experience. I definitely won't be sending anyone to this dealership to buy a car and I know quite a few people in the DMV as well as Pennsylvania that constantly are looking to change vehicles. Consider that next time you make the customer a non priority!

Ms carter

7 de nov. de 2015

I was very please with there service .The staff was very great and welcoming. I can't stress enough that I was more then satisfied when I left in my new car.I would definitely buy from them again if I ever had to. Also I would send people that I know there to buy a car as well. Thanks again for the great service!

Screenname

7 de nov. de 2015

I just purchased a Nissan Altima. It was a nice experience. I was properly educated on the features. The staff are wonderful and no pressure. I will buy from them again.

cpacker

6 de nov. de 2015

Even though I paid cash for a used truck, they 1) sent a form letter rejecting a non-existent application for financing it and 2) took a month to send me the title. This sort of undid the goodwill created by their excellent salesman.

dromero612

3 de nov. de 2015

My experience was great, I explained to Eric what we needed and he gave us exactly what we needed. Also our finance rep really worked out a great deal and most of all both Eric and Ed were very honest and professional.

satisfiedcustomer

3 de nov. de 2015

I was looking for a new compact SUV for my wife, so I stopped by Younger Nissan to check out the 2015 Rogue. I had a lot of questions about the vehicle, and my salesman Louis Weaver was able to answer all of them promptly. He did an excellent job of pointing out all of the Rogue's features, options, etc., and I ended up buying it after looking at a few competitor models. The purchasing process was a breeze, and everyone that I interacted with was professional and courteous. I won't hesitate to buy my next Nissan from Younger.

newcar2015

3 de nov. de 2015

my son has a Nissan titan which I borrowed a few times. enjoyed the truck very much. when time for a new vehicle for me I chose the Murano. my husband also bought a new vehicle from this dealership - a Nissan frontier. I just recently traded my Murano in for a new 2015. The staff was very helpful - in that they got me into my new vehicle and my payments only increased by $20.00 per month. When our vehicles were serviced by this dealership we were always told the estimated cost up front and were also given a call prior to work being performed. we have never been hit with hidden charges of any kind and the work performed was excellent. the dealership is very clean, airy and roomy. The service service bays also seem very clean. In all - we just like this dealership and will continue to buy from them in the future.

Nick T

2 de nov. de 2015

I bought a new Nissan Frontier this summer and with less than 2700 miles, was a victim of a parking lot mishap (ok, hit and left scene). Brandi at the Collision center provided a complete estimate, contacted and communicated with Liberty Mutual and assured me that when the work was completed, the truck would be as good if not better than new. Picked up the vehicle today and sure enough, Brandi was spot on. They offered a loaner, but we didn't need it, but it was a nice touch to know it was available. I'll be taking my Nissan back to Younger for service again.

tattoocharlie

2 de nov. de 2015

This is my 2nd vehicle in 6 months from younger Nissan why? because they rise to the occasion and work hard to provide awesome service and give you what you ask for. Chris my salesman was top notch no pressure. Nick the sales mgr great too. Don't hesitate if you need a new ride give um a call.

Holmespun1214

31 de oct. de 2015

I recently purchased my 2011 Toyota Venza SUV from Younger Nissan of Frederick and we received excellent service from Mr. Chris Curry the Sales Consultant. We were greeted by a friendly, knowledgeable service rep and the process to purchase my SUV took little to no time to be processed. Chris was genuinely concerned about the features that I was looking for in my SUV. I found Chris to be an efficient, courteous, and helpful in the purchase of my SUV. Your staff is truly the Raison detre of your Facility. Thank you for the valuable Community Service you are providing.

Dwalk071289

28 de oct. de 2015

This is what you call a 5 star dealership. From having slim to no chances of being approved any other place due to lack of credit! Younger Nissan made it happen! Not only did they make it happen but Chris Curry made it seem like he cared enough to do whatever he could to satisfy my needs. Not only was I approved, but I walked out of there with keys in hand to a brand new 2025 Nissan Sentra! Chris made sure I was comfortable enough with the car before leaving and made sure I was satisfied! I would recommend younger Nissan to anyone! They know how to work miracles when it seems like there is no hope!

firsttimenissanowner

27 de oct. de 2015

This was the 5th car I have purchased. I found the Younger sales people to be the kindest sales people I have ever experienced. My salesman was Chris Curry. He made sure that I was paired with a vehicle that suited my taste and budget. He listened to me was not pushy. He was also willing to advocate for me with the price. The finance guy was Kyle and he was very efficient. He knew how to crunch those numbers and worked with us through the process fast. This is the first Nissan I have ever purchased as I have always been a Honda person. I am very happy with the product and kindness that met my husband and I at the door.Thank you Younger Nissan of Frederick!! And thank you Chris and Kyle!!

Donald Hunt

22 de oct. de 2015

The buying experiance was very relaxing. Chris Curry was very helpful and his knowledge of the product was escellant

Tmh04

21 de oct. de 2015

I am beyond pleased with the service I experienced. Jim and Ed answered any questions I had from start to finish. They've even followed up with me to make sure I am completely satisfied, which I am! Very professional and personable!

ccbartlett

21 de oct. de 2015

This was my 5th new car purchase from Frederick Nissan. A wonderful experience every time and they truly do make you feel apart of their family. Very responsive, listen to what your needs are and accommodating in every way. Jim, Ed and Nick are a pleasure to deal with and the main reason that I keep coming back!!

rmartin7191

21 de oct. de 2015

I recently bought my first new car from Younger and was extremely pleased with the experience. I had a limited budget and had my eyes on a specific car, and the folks at Younger were extremely helpful in making the financing work for me. I was able to peruse the lot without a single salesperson coming out to begin pressuring me or asking questions, and that allowed me to know exactly what car I wanted to test drive before even talking to anyone. Overall, an incredible car buying experience. I would recommend Younger to anyone.

callew20

19 de oct. de 2015

I knew what I wanted when i went to the dealership and not once did anyone try to get me to upgrade or to convince me that i needed something more than what I wanted, I went 3 times to look at the car that i wanted and was greeted by two different salesman and they both knew who i was and the second salesman knew that i was working with the first one and didn't try to sell a car to me behind the other salesman's back I had a lot of respect for that. Louis answered every question I had and was more than willing for get an answer if he was not sure of the answer. Kyle the finance person was great and didn't try to push extras on me and gave me my options, answered my questions and was very quick with all the paperwork Overall The process was very satisfying.

Nitin

15 de oct. de 2015

I am really thankful to Eric & Younger Nissan team who worked with me for my new Car "Sentra".I must say Eric is a great salesperson ,very calm and helping .He listened carefully what i am looking for ,showed me the cars I am interested for .I was done with my buying and paperwork within 2-3 hours of my first visit at younger Nissan .I am glad that I made decision to visit Younger nissan and bought my car from there.I would highly recommend "Eric" as a salesperson and Younger nissan as Nissan dealer .

happyinharpersferry

13 de oct. de 2015

The staff was very helpful and professional!! We found the truck that we wanted and were very pleased with the service provided by Younger Nissan!!

Saubertin

13 de oct. de 2015

The dealership staff was very friendly but scheduled service took a long time. My car was there from 10a-5p to get brakes and rotors. The price seemed very high and I chose not to have certain services done there because of that. The benefit is that it is a dealership and they knew my car make and model well.

jnps37

12 de oct. de 2015

I recently took my 2013 Murano in for an oil change and tire rotation. I had a coupon that made the price very reasonable, otherwise it may not have been worth the trip. I didn't have an appointment and it only took about an hour. I was pleased with this service. It would be nice to come out with a car wash like we get from our other car dealers.

VBchick

9 de oct. de 2015

I visited several different dealerships, and Younger by far had the best customer service. They made the process short and simple and did not drag it out unnecessarily. I interacted with several different employees and they were all extremely professional, courteous, respectful and had top notch customer service.

Arch3

5 de oct. de 2015

Web was easy to use to get an appt. the service tech was excellent and found a way to reduce my costs while providing the full service requirements of 30k mileage visit. I was told it would take 1.5 hours and they finished it quicker than that and reminded me that a free car wash since it was raining the morning I was there. I can't for anything more, my expectations were exceed. Nice job!

charsh

5 de oct. de 2015

I went in with the expectations of just looking around. Eric came out and talked with me and just made me feel so comfortable looking into a new vehicle vs an old one. I was really please with the service, timing. Everyone there at Nissan was very nice.

Jocie

2 de oct. de 2015

My husband and I had a 2011 Nissan Sentra that needed A LOT of work, so we decided to see if we could trade in our car. Upon visiting the dealership, we were immediately greeted by Sales Consultant, Mike Schirf. He was very welcoming and offered his help to see if we could trade in our car. It was a long process, but eventually we settled things that same night where my husband and I could leave with a brand new financed car thanks to the Finance Manager, Kyle Warfield. Both team members were awesome and very helpful. We were excited and very grateful for all of their attention and work. My husband and I are both enjoying the car. :) Thank you.

SteeleElectrical

2 de oct. de 2015

We purchased a new NV200 a few days ago for our business. Jim Burdis, the management team were extremely easy to work with. It was one of the most pleasant experiences purchasing a vehicle we have had. They were attentive but there was no pressure to "make the deal". We will definitely be back when the need arises.

Shaneb

30 de sep. de 2015

Phenomenal experience all around, great service, above and beyond expectations from Sean. Any future purchases I make will be from him. I am more than happy with his service and knowledge of the products available.

nvp2013

28 de sep. de 2015

The Younger crew did a very good job as usual on routine maintenance on a 2013 NV Passenger van. A miscommunication led me to have to bring the van back the next day for a correction. Mike Bromwell was very helpful, courteous, and apologetic through the process. Mike is a true asset to Younger and the Nissan brand. His professionalism is greatly appreciated.

Bosticdj

26 de sep. de 2015

As an active duty military member my nissan and i have been all over the country and interacted with aeveral bissan dealers throughout. My experience with the frederick md. Service department has far exceeded service from other dealers. Mr. Bostic and a technician home I did not get his name especially, went above and beyond to quickly ensure a quick repair was made to my vehicle without hassle. My hats off to both Mr. Bostic and the entire service department at Frederick Nissan!

DonnieM

25 de sep. de 2015

Steve Latour sold me a new Altima. As usual, he was fun to deal with. He took his time and made sure I understood all of the new technology my new baby has. And I got a great deal too!

violet

24 de sep. de 2015

I had great experience working with Louis Weaver at younger Nissan. He was very patient with me and made himself available everytime I came to visit which was 3 times! They worked with me to get my payments where I needed them to be. I highly recommend this dealership and ask for Louis!

alanidoni

23 de sep. de 2015

They take the time to do things right at this dealership, they listen to your concerns. If you need a new or used car see Steve Farley, he is a great guy that cares.

ssagna

22 de sep. de 2015

I took an appointment for the heat not working. They had my car repaired and returned to me the same day. Great customer service from Doug Rice as always. I Will definitely return for future service.

New Truck

22 de sep. de 2015

I have had 15 Years of service done here , Service people and shop Mech do a great job , This year I purchased new Truck, Sales Team was Great Thanks

Kwang0210

22 de sep. de 2015

For myself if i have to ride a car i only turst Nissan and the younger nissan gave me a great experience on buying new nissan sentra 2015. Friendly staffs and great place it was so impressed.

somerandomdudeguy

19 de sep. de 2015

Even though we went shopping pre-approved, they deceived us into agreement paperwork that allowed them to run a credit check on us to present three offers we didn't want. Took a test drive with almost no gas. Salesman took our keys to have our trade-in "looked over" but the vehicle actually never left its original parking spot. We know because we sat in front of it in the showroom. Would not recommend to anyone in the future. Car buying is undergoing a transformation and establishments like this will cease to exist.

Busterbus2

16 de sep. de 2015

The William Braswell was very nice and knowledge the vehicle and good person to talk too. Also i tell all my friends who who plan to buy a vehicle in the future to come there.

AnneMarieM

16 de sep. de 2015

I bought a new Nissan Sentra in 2013 and have been taking it for the regular maintenance schedules regularly. The car buying experience was very good compared to what I had experienced at other dealerships in Frederick. I previously bought 2 new cars at Shockley Honda and was not satisfied with the car buying experience there. In addition, I wasn't happy with Honda' service department either. The regular oil changes at Honda would take over 1.5 hour for example. They would always try and sell me on unnecessary repairs because I'm a female. Little do they know my friend is a mechanic and I would always follow up with him before getting any of the repairs done. The overall experience at Honda was so frustrating that even though their cars are very reliable, I decided to give Younger Nissan a try. I am very happy that I picked Younger Nissan indeed.I've waited 2 years to write a review since my original purchase because I wanted to see how they were going to treat me in the service department. I can honestly tell you that Sergiu is extremely polite and very customer friendly. To this day, the team has performed oil changes and the regular maintenance schedules with good care and always in a timely manner. I have yet to wait for over an hour every time I've had to come for repairs. The Sentra has over 40,000 miles and is running great.I won't deny that Honda cars are good; they are very reliable cars. However, I highly recommend any Nissan cars as they are just as reliable. You will have a much better experience overall if you go to Younger Nissan. Give them a try, you will not regret it.One of my Honda car is about to expire and I am considering going back to Nissan for one more purchase. I know the difference from a bad car buying experience to a good one. You will not get a much better experience at Younger Nissan and I highly recommend them.

denisecoil

16 de sep. de 2015

It was a pleasure to shop for a new vehicle at Younger Nissan of Frederick. Mike was awesome. He meticulously enlightened my wife and I on all of the features of the Nissan Altima we were interested in. The test drive was also very informative. Buying a car is a long and arduous process but Mike made sure that we were comfortable during every step of the process. We also got a phenomenal deal on a 2015. Kyle in Finance made the financing process fast and easy. We appreciated that a lot. And we can't forget the sales manager. Unfortunately I don't remember his name but he gave us a great deal on our trade in. We couldn't be more pleased with our experience at Younger Nissan. We will certainly be recommending this dealer and Mike as a contact for a great deal.Terry and Denise Coil

dont_buy_from_Younger_nissan

16 de sep. de 2015

My experience with your department has been awful... I feel you only care about money and not the loyal owners. I bought two cars from your dealership though I will never buy another one or recommend to anyone I know to use your dealer ship....

kshor0df

16 de sep. de 2015

Traded in our old Nissan Quest for a new Nissan Murano and must say that the experience was one of the most pleasurable ones in memory. Nathan Clipperly, Kevin (sale manager) and Kyle were all very professional and no pressure folks. Earned a customer for life and will take my maxima here for service, that I bought at another dealership.

Mwatson56

14 de sep. de 2015

Everyone was so friendly and helpful. We were shown how to use every option that the Rogue has. Our Salesman was friendly, polite, and extremely knowledgable of the vehicle.

therick

13 de sep. de 2015

my visit to Younger resulted in a purchase that was not planned, but the deal was so good that I chose to buy. Took my car in for 30000 mile service and walked the lot. Saw some great deals clearly marked on vehicles with 0% for 72 months so I figured now was a good time to get another vehicle since my son now has a learners permit. found the car I liked and got a great year end clearance price. Sales rep Bill Braswell was extremely helpful throughout the process, and was very knowledgeable about the vehicles on the lot. Ask for him if your at the dealership--he won't let you down. The whole process was fast and efficient. Least amount of time I ever spent buying a new car! It was worth it too!!! Kevin was also very instrumental in our purchase. He made sure we got the deal we were satisfied with--kudos to him for giving us a great deal with numbers we were comfortable with. Even the finance people are easy to work with. Eric(?) was very professional and pleasant--did not try to sell us stuff that we did not want or really need. Fast too--didn't sit around waiting to sign paperwork. He had everything ready in a flash, so we didn't have to spend extra time at the dealership. We were out enjoying our new car in no time at all!Sergiu in service dept is the best. He always takes the time to explain everything and takes care of our needs in a fast, efficient manner. Love their service. Keeps the pathfinder in tip top shape. Our new sentra will also go there for service.

foglefamily

11 de sep. de 2015

My husband and I had the best experience at Younger Nissan. They were extremely helpful and very kind. They helped us get the car (Nissan Xterra) we wanted with no hassles. We will go back to them for our next car!!!!!

ElaineTracy

9 de sep. de 2015

Dave was very good at answering all our questions and explained every thing in a clear manner. He was friendly and helpful and I would consider Younger Nissan in the future when looking to buy another car.

Sentra

9 de sep. de 2015

It was such a pleasure working with William Braswell in obtaining my 2012 Nissan Sentra. I have never visited a dealership that was kind enough to come to my home for me to test drive a vehicle. Mr. Braswell has a very pleasant attitude. But more importantly he was very knowledgeable about the vehicle and gave the kind of customer service that anyone would appreciate. I will certainly recommend this dealership and Mr. Braswell to my friends and family. ThanksMildred

donaldcarrington

9 de sep. de 2015

My last four new vehicles were Nissans and I purchased the last three of my new Nissans from Younger Nissan. I found Jim, Kyle and Kevin to be courteous, sincere, professional and most importantly transparent. Id recommend Younger Nissan to anyone planning to buy a new (or used) car because courtesy, trust and appreciation doesnt stop at the sales level but continues to the service level and beyond for the life cycle of your car. I am 100% satisfied with my recent (as well as my previous) sales experience at Younger Nissan.

Rogue Gal Linda

8 de sep. de 2015

Eric is a phenomenal salesman! I was not planning to purchase a new car this year, was just looking. Eric made me welcomed and did not make me feel pressured to buy; and worked with me over a few days during my decision making. His knowledge about the vehicle and current promotions were just a few of the reasons I was able to buy now. After the decision was final to purchase, I met with Ed in finance and he was incredible to work with! He made the paperwork aspect easy, enjoyable and completely stress-free. Thanks again Eric and Ed!

dvarros

8 de sep. de 2015

I always have my car serviced at Younger Nissan. Sergiu is always more than polite and actually remembers my name when I pull up. That is a nice surprise as I am really only in there for oil changes. Very courteous and always makes sure to go over the report with me. It is a pleasure dealing with Sergiu.

808Poly

3 de sep. de 2015

Purchase not 1 but 3 vehicles from Younger Nissan.I definitely recommend my family and friends to Younger Nissan.Great job to Sean and finance team for getting deals done.

me

2 de sep. de 2015

Younger Nissan far exceeded my expectations! Ask for Nathan Cipperly when you are ready to buy. Young guy but really knows his stuff! He took great care of us every step of the way! There was absolutely no pressure, and he made us feel welcome and at ease. Everyone there treated us like family! Steve Trimble went out of his way to get us a very good trade on our car. And Kyle Warfield made the financing part of the deal smooth and painless. I'm telling you, this was the best car buying experience I ever had. I came from PA because of the good reviews from others and am glad I did. I will only be shopping at Younger from now on.

nmcovert

2 de sep. de 2015

The service team was responsive to my request, and had me in and out within 30 minutes. I appreciated the little touches to ensure the XTerra was clean and neat.

Nroles0116

2 de sep. de 2015

I buy cars often and I will definitely be returning to this dealer! Amazing staff and extremely friendly! They work very hard to make sure you are happy and leave happy!

Njk1

2 de sep. de 2015

These people do a tremendous job. The recent bodywork on my Mazda looks like new! This is the second repair they have done on this particular car and both of them have been done extremely professionally.

ADarr42

1 de sep. de 2015

I normally deal with Doug who is AMAZING but he was on vacation last time I was in there, so Allen helped he was so nice and helped me out so much.

GloriaM

1 de sep. de 2015

Within a weeks notice, they were able to fit me in to fix the left side of my Nissan Maxima "Maxine" after she was side swiped. They greatly respected my one day time frame turn around and had her back to me in five hours. They even walked me through step by step how they would be servicing her. I felt a great deal of respect and a valued customer at 23 years old. Amazing service and amazing people!

Big Picture

1 de sep. de 2015

We've been in the Nissan Frederick family for over 14 years. Wore out an Xterra and recently traded in for the 2016 Maxima. Oh my, what a ride! Could not have had a more positive experience with this team at Frederick Nissan. Not pushy like other dealerships I visited while testing this car. They brought 2 different color combos from other dealers as far as 200 miles away for me to see without up front commitment to buy. Have been friends with X GM (Gene) for past 15 years. Was lucky enough to get Nathan as Salesman--always a gentleman and always willing to work hard to get the customer what they want. Also great experience in finance with Kyle--gotta a surprisingly great interest rate near 5%. And Nick is just the man--so humble and diligent. Also great servicing from Jillian. Would highly recommend this place to anyone looking for one of the best designed cars on the planet right now.

RCN

31 de ago. de 2015

Dealt with Kevin, WIlliam and Louis - communication and follow-up were fantastic - I started out working with a total of 5 dealerships - quickly it becam apparent Younger team were customer service oriented and were not the stereotypical car dealership - positive and to the point team - the buying process was smooth as well as follow-up to questions before the final sale. I may have paid a bit more but it was worth it considering the customer service received.

Bud da Bugman

29 de ago. de 2015

I was shopping for a newer and better mid size SUV. I owned a 2004 Chevy Trailblazer LS and had 166K on it. I put a lot of money into it the past 2 years and couldn't afford more repair bills. It was time for a newer vehicle. As I shopped around on Sundays (so I wouldn't be pressured at the time) I went out on a Tuesday afternoon and started looking. As I got to Younger Nissan, I saw a 2013 Nissan XTERRA S I was interested in. It had everything I needed except for daytime running lights. After a couple hours talking to the sales rep, Jonathan Harper, I decided not to take the vehicle. As the Sales Manager, Kevin, came over, he talked me to me about the Demo on the Showroom Floor. I told him my price and payment, he talked to HIS boss and we came to an agreement. The staff there was AWESOME. The TRUCK IS AWESOME!!! Couldn't ask for 2 better guys, Jon and Kevin and their staff. They have a good team there. Thanks again guys. You will be referred to in the future as Long as I get my cut. lol

Doreenazat

28 de ago. de 2015

They are very kind and helpful! They got me exactly what I wanted for the price I could afford and they did not push me into signing right away when I told them I was not ready yet.

olissouck1

27 de ago. de 2015

When my car was taken to Nissan after it got involved in a recent accident that almost killed me, I was a little bit skeptical on the outcome. Wow, 54 days later you can hardly believe that that car was almost totalled. Thanks guys!!

Frontiergirl

25 de ago. de 2015

Before visiting Younger NIssan, I visited a competitor's dealership down the road and requested to test drive a different maker's truck. The salesman showed me what seemed to be every truck on their lot, including many that I had absolutely no interest in. I left that dealership very confused about pricing, and did not really like the vehicle that I test drove. When I spoke with John Grimes at Younger NIssan, he actively listened as I told him what I was looking for. He went over the different options packages for the truck I was interested in inside the dealership, and when I said I wnated to test drive a particlur truck on the lot, he got the keys. He did not show me vehicles that I didn't want to see, but focused on the details of the truck I was interested in. After a test drive and discussing the pricing of that Nisson Frontier , I realized that it was a much better deal than the competitor's similar vehicle with similar options. I really enjoyed test driving the Nisson Frontier and had hardly any problem transitioning from my 14 year old truck! The dashboard is well designed and everything is well placed and easy to locate aqnd understand. I bought the truck that day. John worked with my schedule to make sure I drove the truck home that day, even though I had an appointment scheduled and had to rush out without completing all the details. I love my new truck! Overall, the people at Younger NIsson made this a painless experience for me!

pswann

25 de ago. de 2015

William and the Younger Sales team were amazing. They offered a fair price for my trade in and an upgrade to a newer model with a lower payment. There was no haggling and the car I asked to test drive from the website's inventory was the one I walked off with!! The entire process was less than three hours.

EmilyRHarris93

24 de ago. de 2015

Chris spent 6 hours helping my mom and I look at cars, and could not have been more helpful. He offered us a great deal and then when I couldn't decide whether I was ready to purchase the car or not he suggested I drive it somewhere to get something to eat and then bring it back and let him know what I decided. It helped me realize I had the right car and I'm so happy he was willing to give us the space to make that decision!

vl001

22 de ago. de 2015

Always great custommmer service! Sergiu did a great job, he was going above and beyond to make sure that everything is taken care of in a timely manner and made recommendations for my car for the future. He was very knowledgeable and very professional, and answered all the questions that I had. Thank you!

bgolwalla

21 de ago. de 2015

Customer service far exceeded expectations, the effort to keep me in the loop as my oil change then recall work was top notch. Will consider this dealership when i'm in the market again for a vehicle.

GS39CED

19 de ago. de 2015

The team at Younger was friendly, efficient and professional. I was told that the service I requested would not require and appointment. They took me immediately, provided an estimate on time and cost. Both were less than the estimate! What a pleasant surprise. Although I live in Virginia it was worth the trip to this friendly dealership in Frederick to have my truck serviced. I'll be back!-Gary S.

birder

17 de ago. de 2015

Great product, no pressure sale, sales person (Jim) covered all information about vehicle and answered all questions. Finance person (Kyle) was very informative and made good recommendations about financing. Thank you.

Tarahunt

17 de ago. de 2015

We had a wonderful experience with absolutely no sales pressure what so ever. The whole process was simple and efficient. Jim helped us find the perfect car for our needs. I highly recommend him, he was a pleasure to work with.

livelyg84

14 de ago. de 2015

I'll be frank: The salesman I dealt with, Chris Curry, is the only reason this place is getting a positive review from me. He is the father of one of my coworkers, which is how I met him; after the last dealership I tried to buy a car from sold it out from under me after I put in a deposit, she gave me his number and recommended that I talk to him. He gave me a good deal on the car I wanted, taking it down to a flat $6000, all-inclusive...outside my initial price range, but workable. Initially, it was supposed to be that I was going to give them $5000 up-front and then pay off the rest via a promisary note, meaning I'd have 30 days to pay off the rest interest-free. The next day, when I went to pick up the car, the managers tried to tell me that no, rather than having a month, I'd have till the end of this month. Ten minutes later, they said that actually, they would need me to write a check for the last $1000 and no, they wouldn't be able to bend on that, because there were other buyers interested who were willing to pay the full asking price up-front. The GM even said, "It's nothing personal; it's just business." I didn't say, "the rallying cry of the mafia!" but I was thinking it loudly.I've never dealt in paper checks; what's the point, when I have a debit card? Eventually, Mr. Curry wrote me a check for the last $1000 himself, giving me a handshake deal that I could owe him, paying him what I could afford, when I could afford it, rather than having to stick to a set payment schedule.If you go to this dealer, ask for Chris Curry and tell him you want no xxxxxxxx from management. The man is a saint who genuinely puts the customer's needs first.

Karla T

12 de ago. de 2015

Brought our "new to us' 2013 Infiniti in for what seemed to be a simple issue of dash lights (traction and brake) coming on frequently. After several phone calls and an in person consult with the service manager our car was sent home with no repair being done. Once we got it home and did some research on our own, we added some brake fluid and remedied the situation ourselves. Really glad we fixed the problem but feel like the service department should have been able to take care of this right away. I am a little disappointed that Frederick Nissan does not seem to want to stand behind their sales. I sure hope this is not the case. In addition, the condition of our car when we got it back was terrible. We had some paint work done. There was overspray all over the back windshield and all over the back seat and inside of the back door. What happened to cleaning and washing the cars after service? What happened to real customer service?

kate1486

10 de ago. de 2015

I came in to the dealership knowing what I was looking for and with help I found it! No one was pushy, and they didn't try to sell me something I wasn't interested in. My experience was pleasant; from looking at the car to test driving, and finally purchasing. I ended up with a Nissan Rogue and I love it!

sergiog68

7 de ago. de 2015

Dave Forcino and his team did an absolute terrific job taking care of my wife and I purchasing a Nissan Rogue a few days ago. From the moment the test drive was scheduled to showing us the car, driving around in it, searching the inventory at all the dealerships in the area to help us locate THE car we wanted to driving over 100 miles away to bring the car himself to being able to deliver the car at a very reasonable price. This was by far the best experience I have ever had at a dealership when purchasing a vehicle, and I have bought several the past 25 years. Kudos to Younger Nissan of Frederick for truly delivering such an exceptional customer service experience, will definitely come back in the future, you have gotten a customer for life! THANK YOU!!!

Yeimi Gagliardi

6 de ago. de 2015

I am giving 5 stars for their rapid response, for their willingness to help us find a car for our family.They located the exact car we wanted. They called us when the car was ready for pick-up. All the staff was very helpful from the receptionist to the financial representative and the salesmen that helped us in the process. Kid friendly place!

cargirl,ceri1234

5 de ago. de 2015

Even before we entered the dealership a staff member held the door and greeted us warmly.Our sales person, Chris Curry was down to earth, extremely helpful and really made us feel at home during the whole process of buying our new Nissan Rouge.

Jeepete

5 de ago. de 2015

Let's face it... dealerships get a bad rap and from my experience deservedly so. I felt comfortable at Younger every step of the way. The communication was great and I feel like I got value for the money I spent.

ItalianoCSP

5 de ago. de 2015

My wife and I purchased a Versa Note from this dealership. The sales Rep was Chris Curry. He was excellent at his job, being knowledgeable, helpful, and showing an honest concern for our getting the car we wanted and could afford. We have already reccomended him to others. One of our friends purchased a Nissan Rogue yesterday, 8/4/15. We purchased ours on 7/31/15. Everyone we dealt with throughout the sales process was polite and exhibited a genuine concern for our satisfaction. The sales manager was great in negotiating the price. The finance manager was great in his presentation of the financing option we selected. We highly reccomend Younger Nissan as where you should purchase your next car. Ask for Chris Curry.

LovelyWrens

4 de ago. de 2015

Staff were very helpful and easy to work with. They were never pushy, and very friendly and accommodating. We made the right decision purchasing our new car here.

Dianachimleski123

1 de ago. de 2015

Mr.Rice helped me out when I was concerned about my 19 year old Nissan truck. He really listened to my concerns and the work was done on time and way under my budget. Thanks so much service team at Nissan.

gamble, cheryl 365

31 de jul. de 2015

I'am glad my boyfriend and I decided to stop at Younger Nissan after having a bad a experience at a previous dealer. I have nothing but good things to say about your dealer ship. I received top notch service from everyone especially Eric Fairbanks who was my sales representative. I've already recommended your dealer ship to family members. Eric, i want to thank you for taking time out for being so nice to my granddaughter who is six years old. She enjoyed the ride, ice cream and popcorn. Thanks again for your business and I'am pleased with my Nissan Versa.Cheryl Gamble

SplendaChic

29 de jul. de 2015

I got my first call from Chris Curry after viewing vehicles online. I wasn't sure exactly what I wanted. After a short conversation, he had the basics and emailed me some recommendations. Also called to follow up but I had not had the time to research those vehicles. I liked that he was not pushy at all and told me to take my time. When I was ready to test drive, he happily took me all over the lots so that I could see EVERY car that I had written down to see. I test drove my car. He was very knowledgeable and informative on the test drive. That day he asked as all salesman do if I was ready to close the deal. I told him that I wanted to sleep on it. I did.. for two nights. He was very patient and understanding that I had to be sure of all aspects of the deal before agreeing to buy. I purchased the car and brought it home within hours before my birthday. He even wished me a happy birthday. Great guy.. not your typical pushy sales person.

rick1958

29 de jul. de 2015

Sergiu, Doug & Mike have always greeted me with a smile. Everyone goes over any of my concerns and give me their recommendations on what needs to be done. I readily appreated all their time and it is a pleasure coming in to a service center where everyone is always in a happy mood. Thanks' to all of you

KD249

29 de jul. de 2015

Have been using Younger Nissan, and specifically Doug Rice to service my '09 Maxima. They do a great job of handling their clients. I would highly recommend them!

Jewels

28 de jul. de 2015

The sales person that I had was Mr. Chris Curry. He was excellent in helping me. He explained everything to me. He was very courteous and did not make feel like I was being rushed in my car decision. He did a fantastic job.

CB

27 de jul. de 2015

Jim was an excellent salesperson, it took me about 3 months to finally make my purchase mostly because it was around the holidays. He never made me feel pressured to buy and never made me feel like I was missing an opportunity. When I came in to purchase he was readily available, kind, and cared about finding something within my budget. The college grad program is a great deal! I also got service done recently with Sergiu, he was AMAZING! I had been in twice before for oil change & his service was above and beyond. I pulled up & without any awkwardness he offered me what I needed for my car, again without making me feel pressured to purchase. He told me what was important & gave me a list of things to keep in mind for future visits. Overall he gave me a wait time that was ACCURATE! He didn't make me feel like I was an idiot, he explained everything in layman's terms. Awesome job!!

heatherlovesnissan

27 de jul. de 2015

each time I visit the service center I always receive the best service everyone is so helpful and informative I would recommend this service center for sure. I would like to say especially thanks Sergiu for his help during this last service call in explaining my next service requirements he was very helpful and informative. I also appreciate how friendly and accommodating all of the shuttle drivers are. My last two service calls I have been able to accomplish other tasks within the area and it helps me make the most of my time.

Kate27

27 de jul. de 2015

Having purchased three vehicles in the past from this same dealership of course the bar was raised to assure I got the same satisfaction I did on the previous purchases. The salesmen are very knowledgeable and the finance department exceptional!

Larry

27 de jul. de 2015

Jim Burdis was very helpful and showed us all the features of the car and our lease. We will recommend him and Nick Dibiase to everyone we come in contact with.

MKLINE

25 de jul. de 2015

We were searching for a car for our daughter. We wanted something safe, reliable, low miles & reasonable price. Our Salesman, Jim, was so awesome. He searched for the best possible vehicle for her...nothing less. A cute Versa was traded & he immediately notified us. We test drove it and our daughter loved it. Perfect car for her, low miles, good price ~ everything we were looking for. Thank you Jim, Steve & everyone at Younger Nissan for the awesome service you provided us.

Murano2015

23 de jul. de 2015

This was as easy as an automobile purchase process can be. Chris and the staff in the Finance Department were most helpful, very supportive and attentive to our questions.

Tonya Blue

22 de jul. de 2015

Everyone at Younger Nissan dealership in Frederick were super nice and helpful on choosing the right Nissan car for us. They were very professional with their customer service while adding a little humor. My husband was able to bring the car home to Silver Spring Md, on a Thursday to test drive. When we returned Saturday morning to complete the paper work was hassle and stress free. My husband"s current cell would not completely compatible with the wireless system in the car, he needed to upgrade to a iphone. The dealership paid for half the cost of a new phone. We are very satisfied customers!

Michevez

20 de jul. de 2015

We went to Younger Nissan to buy a used car they had on inventory. It was easy to get our questions answered and we feel Louis did his best to accommodate our needs. The process was overall easy with a minor back and forth about the price but they wanted us to be satisfied so they compromised and we are happy with our new purchase.

WAHTU

20 de jul. de 2015

I would like to thank Allen for his customer service and professionalism during my last visit. I had a concern with squeaky brakes. The service tech determined dust and dirt were causing the problem and gave me the cost to fix. I thought the cost was excessive. I also thought the cost to check for the issue was not fair as the tires had been pulled for rotation earlier during an oil change and rotation. He was very accommodating in waiving the fee and gave me a solution to remedy the squeaking. He made my visit great. Thank you Allen.

Cindy G.

15 de jul. de 2015

I'm an all business sort of person. I know what I want and I check all the options and prices so I am well informed long before I go into the dealer. I found the exact car that I wanted at Younger and the internet price was the best I'd seen in a 50 mile radius. I initially made contact with the dealer via their online email form. They emailed me back almost immediately. I called the dealership to make an appointment and I informed them I had a trade in. I'd already received an offer for what I considered a fair price on my trade in and I mentioned this on the phone. The manager, Gene Hickman, didn't even ask me for the dollar figure he simply stated that they'd be happy to meet it. I made my way to the dealer, test drove the car, and had a no haggle experience with the purchase. I drove my brand new Altima home that night and I'm absolutely loving it! The staff was extremely helpful and went out of their way to make this purchasing experience a pleasant one. I certainly would not hesitate to purchase another vehicle from Younger.

mdouglas

14 de jul. de 2015

Dealership performed the needed repairs and informed me of things that would require my attention in the future. At no time was there any pressure to perform the work now. This was a great relief. I will be back...

Jwillard2373

13 de jul. de 2015

The experience couldn't have been better. We got the car and the deal we wanted. Our salesman was friendly and very easy to deal with.

PB82

13 de jul. de 2015

Younger went over my Xterra three weeks ago in preparation for a trip to Seattle, Washington. I made the trip in five days with no problems of any kind. Upon return and 6500 miles later they again serviced my vehicle. Although there were things I was concerned about, they checked them and found everything to be OK and recommended I wait for the next scheduled service. This saved me sigqnificant money. They are always friendly and most importantly, they are honest. Sergiu Pricepa took care of me and as always treated me professionally and courteously. He is a credit to Younger.

Cathyk

13 de jul. de 2015

Came in to get my usual oil change and tire rotation. Sergiu attended to me as he has done previously in a professional but kindly manner. Though I opted out of the full service being offered at that time, Sergio explained the benefits of such without trying to "sell" me the service. He gave me an excellent suggestion for my next service visit. I was in and out in under 30 minutes. Why didn't I give this visit a 5 star - my hub cap was not replaced properly so I had to redo when I got home.

ewetzel

8 de jul. de 2015

I have bought 2 cars here and I have never felt so taken care of ever! They went to great lengths to make me feel like I was the most important person there.Every step of the process went without a problem and they took the time to explain every step.

saldainis

6 de jul. de 2015

Mike Bromwell was so friendly and knowledgeable about every question I gave him. Love my Nissan service as always! Great and fast service. Everyone is super helpful!

Amanda123

4 de jul. de 2015

Jim is the best dealer! Took care of us perfectly, no stress, no pressure! Highly recommend Younger Nissan for a great experience buying used or new!!!

Weedking420

30 de jun. de 2015

My car is fine but when I looked at it better it had a dent I was a little upset but it's not that big but my light inside keeps falling out y idk

L A Sharkey

27 de jun. de 2015

Everyone was so helpful , especially James, and the sales manager Steve. They made it hassle and pressure free. I really appreciate that! Thanks to all.

TKueberth

27 de jun. de 2015

I have purchased 3 vehicles from Younger Nissan and can't say enough about the service team. They are all great to work with. My Xterra currently has over 100K miles and they keep it running great. They send me reminders to bring it in for normal maintenance and even though I could have this work done cheaper at other garages, it's the way they treat me that keeps me coming back.TimWalkersville, MD

Nissan#1Fan

25 de jun. de 2015

I had a great experience trading in my 2 year old Nissan Sentra for a Nissan Altima. The salesman, Dave worked with the GM, Steve to get me what I really wanted. They never haggled with me they just gave me my options and left it to me to trade in or not. I couldn't be any happier trading in my vehicle from Younger Nissan. I got a new car with more of the bells & whistles and my payments stayed the same. My family has bought 3 cars from here and we have referred other business to them. You won't be disappointed with Younger Nissan. They have exceptional customer service. I highly recommend them to anyone.

CanSpeak

22 de jun. de 2015

My purchase of the new 2016 Maxima was a great experience. Everyone involved was so very nice and my salesman Jim Burdis was absolutely awesome, he took care of and orchestrated everything I needed. Thank you greatly.

RHA7

17 de jun. de 2015

I dropped my car off for a one hour manufacturer recall requirement and an oil change. The job was done in the one hour, but electrical power was limited and the computer system was down so an invoice could not be generated. It took an additional hour for the power to be restored. At no time did Mr. Pricepa lose his composure or waste energy complaining; he simply did all he could to explain the situation. The problem was out of his control, but he did not come across angry or flustered. He was mature and responsible and I appreciated his calm attention to my situation.

lgalper

17 de jun. de 2015

Very fast service, great job and easy scheduling. I was in and out of the dealership within an hour. Staff are friendly, willing to listen.

Kdreyfus21

16 de jun. de 2015

Called me when my car made it to the shop and called me with all the information about what repairs needed to be done and how long it would take. As well as made sure to know that I can call for updates and any question I had about my car.

WAHTU

16 de jun. de 2015

Great customer service. Doug is prompt, professional and courteous. This is my 2nd new vehicle from this dealership and I am very happy with the Altima as I was with my Versa. They provided drop off and pick up services to and from my work place for most of my servicing. Would recommend dealership and service center.

Willie

14 de jun. de 2015

I was at another dealer in the area that was having an overstock sale. I drove past Younger's lot and noticed a car that looked good. I returned to the lot and looked at the car, I have now purchased. I went into the sales department met Steve Latour, told him I wanted to know about the car and Steve took over. He got the keys and we checked the car, then he talked me into driving it. Steve and I talked, and we came up with the deal. It was nice to get a car sales person that don't talk down to the person and try to force a sale, which happens with most car sales people I have talked with.

mikeschoony

12 de jun. de 2015

I had a accident in my focus about a year and a half ago. They fixed my car in a decent time for the extent of the damage. I've had a vibration since it was fixed. About a month ago it got allot worse. I took out in to see what the problem was after finally getting a hold of someone. We set everything up I dropped the car of and I don't even get a call. Had to call them. They said my cat was fine. Nothing wrong but needed tires. I have general knowledge of cars and I did not believe them. The guy assured me it was just the tires. So the next day I got a full set of tires take it on the highway and guess what the shaking is still there. It felt like they didn't do a good examine and just blamed it on something they didn't have to repair. The easy way out. My insurance company recommend this place and the work that they did was guaranteed. On a side note one month after my car was repaired my car broke down on the highway. It was something they missed. A crack in the radiator. It happens I understand. But they don't wanna hear anything now. Give me some cheap excuse that it's the tires. It's just lazy.

janjan704

8 de jun. de 2015

Buying a car is not one of my favorite things to do. I suppose I expect that I'll have to haggle with the salesman and dicker over price. Howver my experience on Saturday was painless, effective and almost pleasurable. I appreciated the manner in which my salesman and my financial guy jumped through hoops to accommodate me. and answer all my questions. ,

WB

8 de jun. de 2015

I waited for 2 hours on a Friday morning for someone in sales to give me an appraisal on a vehicle for trade in. No one bothered to talk to me. An entry level sales rep kept asking me to wait and wait until his boss was done from a "meeting". Two hours later I got sick of waiting and I left. They don't know how to treat a customer. In another incident, I brought my car in for some warranty manufacturer recall work, and supposedly they fixed what they had to do ( I hope), however, they also changed my oil change sticker even though no oil was changed. Their incompetent technicians confuse customers cars with each other, and the wrong service probably ends up being done to your car. BEWARE! INCOMPETENT Dealership and NO Customer appreciation!

FitoFrito

7 de jun. de 2015

Jonathan Harper, the sales consultant and Ed Beleznay, the Finance Manager, were very professional. The disposition to meet my needs was excellent. I reccommend Yourger Nissan of Frederick, MD to any body looking to purchase a vehicle.Milton Berrios

DaveLufkin

5 de jun. de 2015

My 08 Versa hatchback needed a new transmission, which has had so many problems that Nissan extended the warranty to 120k miles. They have had my car for two weeks now, and tell me it'll be another 11 or 12 until I get it back. I asked about a loaner, and the service manager told me that they have rental for $20/day but they would happily split that with me, bringing my share down to $10. Per day. For a warranty replacement. Even spoke to GM and "partner" Steve, who told me that I haven't spent enough in his service department to justify anything else, and was happy to "lose my business over a couple of hundred dollars." When I expressed worry that it might not be repaired correctly, he told me that it would be done correctly, "just so we don't have to see your face ever again." I called Nissan and they are investigating.

nmcovert

4 de jun. de 2015

From the beginning, Nathan was attentive and helpful in helping me determine just what I was looking for in a vehicle, new or used, and one which would fit my budget. We found the vehicle which fit those categories in an out of the way parking space and Nathan made every effort to learn about the 2011 XTerra to inform me. The test drive was excellent and from all the other information provided and vehicles shown to me, this one appeared to be a match. Although I was disappointed that my trade-in vehicle was assessed below my expectations, I accepted the terms. The financial team put together a plan fitting my needs quickly and we signed the sales contract. Within the period of my accepting the offered deal, the registration was completed through MVA using my original plates, the vehicle was quickly cleaned and I was able to drive it home. There was some disappointment that the prep mechanic didn't open the hood and see the corrosion on the battery or try to knock off some of the surface rust on the tow hitch and other spots. As a matter of convenience, I replaced the defective rear wiper blade and cleaned up the hitch rust buildup and lubricated the door hinges, which had rust accumulations from outdoor storage. I took the car back to the dealer the following day, questioning whether the rear tires were unsafe due to some apparent dry rot and asked them to clean up the battery posts and a couple other areas which needed some attention. The dealer did order a replacement cup holder for the rear seat. The work was done quickly and efficiently, and we agreed the tires were safe, despite the apparent wear. The front tires were new. We scheduled, and as a convenience to me rescheduled and completed the surface protection the following week. This is the third vehicle I have purchased through Younger Nissan and its predecessor dealers. The staff continues to be friendly, courteous and anxious to help. I appreciate the effort expended to accommodate my purchase. I continue to be pleased with the vehicle.

jmk67

3 de jun. de 2015

I am 67 years old and have purchased many cars.This was by far my best car buying experience. My salesman Jim Burdis was excellent --no pressure, great deal. .Ed Belezanay the finance manager, was a pleasure to work with-- he made the process quick and painless.I also enjoyed working with Nick Dibiase the sales manager.I highly recommend this dealership! John Karnes

Big Al Bruch

2 de jun. de 2015

I purchased a Nissan 1500 for my business last year and sales and service have been excellent. I needed to replace my current vehicle and was looking for a used Ford Edge. John Grimes was extremely helpful and knowledgeable about the products and although he couldn't find what I wanted, he continued to work on my needs.. I was on my way to another dealership to look at other cars when John called me and said he found something I might like. I drove back and he showed me a 2013 Nissan XTerra with special pricing and only 7,600 miles. I was sold even though it only vaguely resembles what I was shopping for. He pointed out the plusses and that was it. I drove it and bought another vehicle from Younger (What I wanted to do in first place) Thanks for all of your help and guidance.

RBud

1 de jun. de 2015

I had an issue the first time I brought my vehicle to this dealership for warranty work. Long story short my issue wasn't resolved and I was charged for them not finding anything. The Servic manager called me back a few days later ( I'm assuming after reading the bad survey feedback I left ) and apologized, promised some things and sounded like he wanted to make it up. I took it back again and the manager went above and beyond to try and diagnose the issue and fix the problem. In my eyes, they are definitely making up for the first experience.

David S

31 de may. de 2015

Younger emailed me about coming in for routine maintenance and oil change. I made an appointment for later the same day. I combined the trip with other errands. Short wait. Doug commented that we only ad 2,000 miles on the odometer since the last oil change. He gave me the option of not having it done, but since we were about to go on a trip, I thought it would be better to go ahead. Three cheers for everyone at Younger!!

csmith422

29 de may. de 2015

We bought our daughter a new Nissan Versa for her 16th bday. She took the car into the service dept because of a noise. They tried telling her she needed new rotor and brakes already (1.5 years). After being charged just under $50 for them to look at the car, we took it for second opinion. Car only needed brake adjustment. This service department tried taking advantage of our young daughter who was trying to do the right thing and take care of her vehicle herself. We will NEVER purchase another Nissan again!!! Dealership wanted to charge over $500 for something that only was a $47.38 fix!!

350Z

27 de may. de 2015

Express service is fantastic. They keep me aware of my vehicles condition and make appropriate recommendations. Service is always excellent. Could not ask for more.

pathfinder

22 de may. de 2015

I have visited the dealership 3 times for oil and filter service at the express.Service has been excellent, and prices very competitive.Wally Harper

Chico777

22 de may. de 2015

We just bought a 15 pathfinder And we are very happy with the great costumer Service and information provided prior to deciding on the parchase.

kv7570

22 de may. de 2015

Friendly, Professional, honest are the words I would use to describe Jim and Kyle. We had a wonderful experience at younger Nissan and I would not hesitate to recommend them to friends and neighbors!

jsisco21703

20 de may. de 2015

I brought my Rogue in for an oil change, a recall repair and to have a front end noise diagnosed. Not only was my car completed sooner than expected, but Allen called, took the time to explain what the noise was and was extremely friendly and knowledgeable. I met him when I came in to pick my car up and he walked me to the cashier and made sure I didn't have any other questions. The ladies at your cashier office were very pleasant and helpful as well.It is service like this that will keep me coming back, not only for repairs and service, but likely for future purchases.

priusindia

20 de may. de 2015

I came with the plan to test drive the Prius and take the decision to buy the car in coming days but with the help of Jim and Kyle things went out very smoothly and ended up buying the vehicle on the same day.Thanks to Jim and Kyle :)

TriStateHome

19 de may. de 2015

We have purchased numerous Nissan NVs for our contracting fleet. Always been a great experience. We work with Sean Schneider, and he has been awesome. Will continue to purchase our fleet vehicles from Younger Nissan as our company and fleet grow.

TracyHenley

18 de may. de 2015

From our original purchase 2 years ago of our first Nissan truck to the subsequent services and a few minor tyre repairs (due to my driving over nails and such), We have found nothing but excellent customer service, professional and honest advice and a wonderful group of people. Steve Latour, sold us the Nissan, he worked really hard to get us the one we wanted, and always Serg and the service team are wonderful. Will always go to younger Nissan in the future and always recommend your outstanding team to anyone and everyone.

nissanlover

16 de may. de 2015

Would recommend Younger A+++ ! They gave me the lowest price on a Nissan Versa Note and are courteous and friendly when I go in for oil changes. Plan on buying my next nissan there, thanks.

rogue777

13 de may. de 2015

We live in Pa., but decided to travel to Frederick Md. to purchase a Midnight Jade Rogue. Our salesman, Jim Burdis when above and beyond our expectations. We love our new 2015 Rogue!

Daredevil22

11 de may. de 2015

This was not our first experience with Younger Nissan. This dealership has been selling cars to our family since the days when they were Jenkins Nissan. Through the years we have found them to be the best for our needs. I have personally purchased vehicles from two other Nissan dealers in the area, and have had the best experience with Younger, and will not go back to the other two.The salesman, Steve Latour, was not pushy, and listened to what we had to say. We were not in the market for a new car when we drove in that day, but by our salesman explaining the great deals, and making an offer to us that was exceptional, it was too hard to pass up.All in all the dealership has easily beat the other two that I have dealt with in the area with pricing, knowledge, service, and an overall concern for the customer. I would recommend them to my family and friends if they are in the market for a car.

JoseSoler

9 de may. de 2015

Awesome service!Nathan was very helpful and patient (All the time)!Always trying to get the best deal for me. I'll definitely comeback and recommend him!

Pahgm

5 de may. de 2015

This is my first time ever where I had to take my vehicle in for any type of damage, that is with 40 years of driving. Doug, from Nissan, kept me informed the whole time. They kept in contact with my insurance company and then would call me to let me know what was going on. In fact, I would not had called the insurance company but Doug stated they should cover my damage. I did not realize the small animal I hit did so much damage under my car for my car looked fine. My car started showing signs of a problem so I just drove right to Nissan and stated I did not have an appointment and they stated they would take care of me and they did. I was very impressed with this whole experience. Thank you Nissan. My Erie Insurance company was great too. Patty

srowe77

4 de may. de 2015

Went in for a service on my old car, and I got a good deal on a new one. I was in the market for a new car.

Sherrill Ernst

3 de may. de 2015

Get in, get out, good to go! Fast, efficient, fair, aims to please from sales to processing to servicing. Left fully satisfied with what I came in for.

Doug2015

2 de may. de 2015

My sales representative was Kyle Warfield who kept his promise to find the vehicle I wanted with the particulars I requested, and his follow-up customer service was informative and gave me time to fully research my options. He gave me a fair and reasonable price on it. I would not have wanted to purchase my vehicle from anyone else or at any other dealership. Secondly, I want to make mention of Jonathon Harper who went over available options in great details, and explained a long list of functions that were on my new 2015 Rogue. He is a true professional and a gentleman. My experience with Younger Nissan, and these two individuals have made my purchase exceptional and above expectations. D. Knott - WV

Elizabeth.r

1 de may. de 2015

This team made my Honda Fit buying experience just perfect! They were no pressure, accommodating, knowledgable, respectful...just can't say enough good about them. Thanks Jim, Ed, Nick and Steve! (And I love my new car!)

Jan

29 de abr. de 2015

Sean has great product knowledge and extremely helpful in my purchase.Purchasing this van to use for dog shows...size and ability to put my crates in was important and Sean was so patient with me.

wills2010titan

27 de abr. de 2015

Easily a 5 star rating. Bought my first truck 2010 Nissan Titan and Nathan helped me all the way through it. He was able to answer all the questions I had for him. My next vehicle will certainly be purchased from younger Nissan also. Thank you so much Nathan

ChryslerFan

23 de abr. de 2015

I bought my new Plymouth Prowler from Dave, it was great experience! i needed to ship this as well and it was an easy experience. Dave and Steve were a huge help and Younger Nissan is amazing!

Joe

23 de abr. de 2015

Had been dealing with several other dealers but decided to go with Kyle Warfield due to his honesty and can-do attitude. The car I wanted was not in stock but Kyle said he would have no problem getting it in. Two days later I walked in and finalized my purchase with the exact car i wanted. The entire process was handled professionally and would definitely use this dealership and Kyles services again.

sur0112

22 de abr. de 2015

I went there to get a oil change and it was very quick. My appointment was for later in the day but they were able to accommodate earlier. Very friendly staff, will definitely go there again.

scshain

20 de abr. de 2015

I purchased the paint sealant package with my new 2014 Nissan Sentra. From getting into the rental to picking up my finished car the process was so easy. Thank you.

bragg1982

16 de abr. de 2015

Jason at Younger went above and beyond for me while upgrading from my 2012 Rogue to the new 2015! He listened to what I was looking for and he delivered! I have already recommended him to a friend and I just purchased 5 days ago! I will be back in the future!!!!

Diane417

14 de abr. de 2015

Jim Burdis is an excellent sales associate. We hadn't shopped for a car in 14 years and we were very leary of a high pressure sales job. Our experience was the complete opposite. Jim was very accommodating, pleasant and we couldn't have asked for a better experience. I would definitely recommend Jim and the dealership to my friends.

scshain

12 de abr. de 2015

Went to trade in my Sentra I had purchased there less then two years ago. I can honestly say I have never seen such teamwork and devotion to customer service from the beginning to the end I worked with Karen Jason Nick ended and it was such a pleasure for experience I will definitely be back

Bvd006

12 de abr. de 2015

Made an appt for 730 am for oil change and check blind spot sensors. Was told that the blind spot sensor was not working bc the washer fluid was low and it uses that to clean the sensors for the blind spot warning. So to do an oil change and fill the washer fluid took until 930 am when I had an appt at 730. It wasn't an unscheduled appt. Why would it take two hours for this work. Unacceptable. Will never come back once my free oil changes are completed.

happystefy15

10 de abr. de 2015

Nathan was wonderful..worked with what I wanted from size of vehicle down to payments..and he made it as quick as possible. ..Nathan love my murano :)

JoAnn

10 de abr. de 2015

Karen Luedeman was an exceptional dearler. I was impressed with her knowledge of each vehicle we took out to test drive. I would recomend her

Vikingdoc

10 de abr. de 2015

Every individual I encountered went out of their way to provide great customer service. Jonathan Harper went above and beyond, understood my time constraints and created a memorable experience, well done!!

wrathchild

6 de abr. de 2015

The entire staff was so great that I bought 2 trucks and a new transmission. Highly recommend! I will be back for the GTR someday.

mike

6 de abr. de 2015

Was shopping for a new truck for about 3 months had some family issues pop up and truck shopping was on hold Jim B.at younger nissan had been in touch with about new truck we talked he said he wound give me a call back in about month which was good.family squared away Jim called we talked about new and use and leased returns I came in to introduced my self Jim got me what ever truck I wanted to test drive I drove 3 different models from low end to top of the line and in the middle which was the last one that was the one I wanted Jim B. Is very professional sales person I will tell my family and friends how Jim treated me there great person to and buy a car or truck from.

Kdarr

2 de abr. de 2015

I had a great experience. My sales man David was great! He knew all the answers to any questions. He knew it was my first time buying a new car & that I was nervous, he let me take my time & wasn't overbearing at all. He didn't pressure me at all & didn't rush me. He was great!

Lazydazer1

1 de abr. de 2015

We came in for our 2nd Express servicing since new and were greeted by the ever friendly Sergiu Pricepa who very quickly and efficiently had our work done and we were on our way. We will be back in another 5000 miles!

ragin.cajun

31 de mar. de 2015

We entered Younger Nissan in Frederick, MD with the intention of only test driving a vehicle or two trying to decide on what we wanted when the time came to actually make the purchase. Upon entering the showroom we requested a sales person and Karen Luedeman greeted us with her hand extended and a wonderful smile. We expressed to her what we were there for and what we were hoping to accomplish. She immediately pulled a car around for us to test drive, at that moment we realized she was also working with 2 other customers! We test drove the Nissan Rogue and my husband loved it. His face lit up like a kid in a candy store! Once we returned to the dealership and upon entering the showroom, here comes Karen to ask how our drive went and if we had any questions. We started talking about the financing etc...the appraisal on our Tahoe had been completed and she retrieved the paperwork and gave us our options. She only went back twice before we received a great deal that we were really happy with. Although she had two other customers she was working with, we never felt unattended to, now that is impressive in itself. She had us in the finance office with Ed Beleznay who was also a very nice man, in no time. Ed Beleznay even included our 11 year old son in conversation, just as Karen did....that's impressive. Not many people trying to "make a sale" usually engage kids and definitely not to the extent that Karen and Ed did. We signed the papers and within 30 minutes of leaving the finance office we were leaving in our brand new 2015 Nissan Rogue. We can not express enough how impressed we were with the dealership but most of all Karen and Ed. Thank you Younger Nissan for employing such wonderful people to represent your company to serve the community.

satisfiedcustomer

31 de mar. de 2015

We had two vehicles serviced, back-to-back, and were very pleased by the experience with each of them. Kirk Viers, the mechanic who did the service, did excellent work and provided a helpful explanation of several issues. It was an easy and comfortable experience for the customer, and produced very satisfactory results for our vehicles.

Carlos

28 de mar. de 2015

Great selection of cars and they have what I was looking for, no pressure from the sales people or the finance person. Jim Burdis was clear and did not push to sell any extras.

jeremyjohnson821

27 de mar. de 2015

Wanted to get out of my Silverado for many reasons. I have always been a GM owner (never another brand). I went to Younger, hoping to make a deal but ready to walk to the next dealership. Joe and Steve really worked hard to keep me there and got me to the price I wanted. Walked away from my Silverado and into a Frontier and am extremely happy. Hope the service is better than GM, if so Nissan will get a bunch more purchases from me!

Countrynani

26 de mar. de 2015

Jonathan was professional and made me feel comfortable throughout the whole buying process. He answered any questions we had and did not use any pressure tactics, which I appreciated. I wouldn't hesitate to recommend Younger Nissan.Kevin made the financial experience comfortable and easy to understand.

unhappy

24 de mar. de 2015

Steve Latour was great to deal with and very helpful getting me the deal I needed. Very friendly helpful staff at younger Nissan. Thanks Steve!

Crystal

23 de mar. de 2015

I only trust Younger Nissan with my cars. We have purchased both our vehicles through them and they always take very good car of us!

Nissan owner

19 de mar. de 2015

We knew we would like to do business with Younger Nissan of Frederick as soon as we spoke with Jillian on the phone. I was very impressed with her professionalism and friendliness over the phone that I could have only hoped the remainder of the staff were just as nice. They were absolutely everything I had expected. Nathan Cipperly was our salesman and he was excellent! He was quite attentive to what we were looking for and actually listened to what we were saying. He truly did want to see my mom leave happy, as did I. Nathan was patient and not pushy. He took the time to talk to us and make sure he fit my mom up perfectly with the right vehicle for her needs. When we asked for certain information he worked hard to get us exactly what we asked for in a timely manner. Nathan put my mom in a 2014 Nissan Juke and she could not be happier! Thank you so much Nathan!

John

18 de mar. de 2015

My 184,000 mile vehicle failed inspection and had an issue that could not be repaired. Since it was the only vehicle I owned, I had to buy a new one--and quickly. I found the 2015 vehicle I was looking for at Younger Nissan. An internet search of their dealership inventory revealed they had many models and colors of the vehicle I was interested in purchasing--especially the one I wanted. This information made my fifty mile trek worthwhile. I was introduced to sales consultant Kyle Warfield. He had the sales approach I was hoping to encounter. He did not overwhelm me with information and made my visit a comfortable one. After a test drive, he provided me with a price with which I was happy. He introduced me to Nick Dibiase. He offered to hold the vehicle for me while I arranged financing with my bank. We closed the deal the next day. Kyle introduced me to Kevin Ignasiak. He had all of the paperwork ready for me to sign and provided pertinent information. Overall, it was an excellent car buying experience for me. I highly recommend buying a vehicle from Younger Nissan.

Midou

16 de mar. de 2015

I went in to Younger Nissan to take a look at the 2015 Nissan Rogue SV selection. I didn't expect them to not only price match another dealership's cost for the vehicle, they even special ordered the 'custom' Rogue that I wanted! I was driving out of the dealership with my brand new Rogue within two business days! Car buying made easy! Younger Nissan! Thank you Jason, Nathan and Ed for such a wonderful experience!

Dan of Frederick

13 de mar. de 2015

The third transmission in the Honda Odyssey we gave our daughter died while she was home on Spring break. We had just a few days to buy her a car before she returned to college. She spent a day looking on line and found a few local dealers with used cars that fit her price range. We went to Younger Nissan first and wound up buying a 2012 Honda Civic. Our salesman was very professional and answered all questions honestly and did not try and push us to another car, but was willing to show us anything on the lot. After filling the car with gas, he let my daughter and us take it for a drive alone. The car was clean and ran great. She chose to drive an Accord as well for comparison, but we all liked the idea of a two year younger car. While we completed the paperwork, the salesman had the car washed and prepped for delivery. The finance manager quickly completed his work as well. The show room and waiting rooms were clean and offered beverages and snacks. The service bays can be seen from the waiting room if you want to check on your car. Bottom line is my Daughter had a great first time buying experience at Younger Nissan which means she would consider them for her next purchase. Loyalty must be earned and maintained.

A Wheelock

5 de mar. de 2015

I went to Younger Nissan to see about trading in my 2011 Juke, a wonderful crossover but impractical for my lifestyle. My husband and I arrived at 7 p.m. on a Thursday, figuring we would look at our options and see what was available. We never thought they would be able to get us in a brand new car that night!Karen Luedeman approached us and said she would let us know what she they had in stock that would fit our requirements. Fifteen minutes later, my Juke was being appraised and Karen had a list of Altimas in stock that met my price range. We test drove one of them, decided I would be happier with the next model up, and she went back again to find out which ones she had in stock.I really enjoyed the car buying experience because Karen was helpful and friendly, asked lots of questions to make sure I was getting the right vehicle for me, and she NEVER came across as sale-sy or pushy. I felt like we were making a new friend, not buying a car!There were several people ahead of us in finance, so we had to wait awhile to finish the paperwork, but there was popcorn and beverages and flat screen entertain us while we waited. And Karen kept us company most of the time, even letting us "visit" the new car while it was getting detailed in the back. I was very impressed that so many of the team members waited patiently until at least two hours after closing just so we could get our new wheels the same day.Another note: This is the second car I have bought from Younger even though the dealership is a good 40 minute drive from my house. I am a loyal customer to them because of the way I am treated when I visit the showroom or the service shop. The dealership closer to me had a heavy-handed and possibly shady approach to sales when I went there in 2011 and I vowed to never buy a car from them because of that experience. I am glad I drove the extra miles and went to Younger!And thanks again, Karen! I love my new Altima :)

ITGuy330

5 de mar. de 2015

I had just had a miserable experience with a competing dealer when I was browsing online and received a call from Kyle Warfield regarding my web inquiry. He simply introduced himself and let me know if I had any questions to call him or if I was coming by to ask for him. I mentioned I planned to come in about an hour and mentioned a couple of vehicles I was looking at. When I arrived, Kyle had cars ready for a test drive based on our phone conversation, but I changed the plan on him. Kyle was excellent about it, and before you know it, we were writing up a deal. I walked in with a price in my mind after doing some research, and we hit the target right away. No haggling, overselling, no pushes. Kevin Ignasiak got involved in the financing and was a pleasure to work with as well. Bottom line, I walked in a 5pm and left at 8pm with a new Pathfinder. I have bought cars in the past from friends that worked at dealerships and the process didn't go as quickly or as smoothly as it did at Younger. I can assure you, they earned my repeat business and consistent references!

NJones

4 de mar. de 2015

I take my car into this dealer for regular service. The staff is always friendly and flexible. IThe work is a high quality every time. The staff do not pressure you to buy things you do not need but they instead inform you of what is reccomended by the manufacturer verses what is necessary at the time of the service. I like this approach and it will be a place I continue to take my car for service.

skjwood

2 de mar. de 2015

Got a call from Karen Luedeman, salesperson at Younger Nissan, to see if I was interested in trading in my Altima for a new model. It wasn't something I was planning, but I went in to see what they would offer.I drove out in a new 2015 Nissan Altima, and I am loving it! I new Younger had great customer service from my original purchase, but Karen made my latest car buying experience even better. She helped all along the way, and went out of her way to ake sure I was completely satisfied. I recommend this Nissan dealer to everyone looking for car.

TripMD

16 de feb. de 2015

My family and I were undecided in purchasing the Toyota Highlander or the Nissan Pathfinder. We decided one night to stop into Younger Nissan and take a look at the Pathfinder where we were greeted by Jason Bhargava who had a no pressure sales attitude from the start. He was helpful and even brought in a Pathfinder in the trim that we wanted into the service bay so that my family; me, my wife, 3 year old, and 6 month old at the time, can look at the vehicle in a warm indoor atmosphere. Oh by the way it was a really cold outside that night. Jasons professionalism and low pressure sales tactics made it extremely hard for us to say no to the Pathfinder. Jason made the whole ordeal in buying a new vehicle easy and a pleasure to deal with.This is really hard to say because I come from a long line of Toyota buyers. My parents were in a little bit of shock when I told them of our purchase of a Nissan. Jason made it really hard to say no in getting the Pathfinder with his friendly caring attitude. Jasons personality, friendly persona, and vehicle knowledge helped tipped the scales over towards the Pathfinder. I was extremely disappointed at the nearby Toyota dealership and the feeling I got talking to their sales representative who we talked to multiple times.In short, thanks to Jasons professionalism, low sale pressure, and just being a guy that you feel you can trust in buying a vehicle from, won our business in purchasing a 2015 Nissan Pathfinder. I still can not get over the fact that there is a non-Toyota vehicle in my garage. I would highly recommend Jason if you are looking for a great sales representative and I have all ready recommended him to my friends, colleagues, and some family members that are not dead set on Toyota. Thank you Jason for your help us in purchasing a vehicle in which my family can grow into.

denearau

6 de feb. de 2015

I had my 1st service performed on my 2014 Nissan Altima and I was pleased. The car came back looking better and feeling better than when I took it in. It drives smoothly and the tire pressures were adjusted. My service was an oil change and I was pleased. It is just as quick as was advertised. Service technicians were pleasant and kept my husband informed all of the way. Really enjoying the Nissan experience at Younger Nissan.

BStone

2 de feb. de 2015

The repair work recently done on my 2008 Toyota Camry was exceptional. I was totally pleased and satisfied with the professionalism shown to me by everyone I came in contact with at Frederick Nissan. I especially appreciated being kept apprised of the progress being made on the repairs to my car and when it would be completed. Thanks so much for the ride home when I dropped off the car.

Callie9105

29 de ene. de 2015

I purchased my Rogue from Younger last year and used #3 of 5 of my Free Oil Change with Purchase last week, and this was the best experience so far. I was greeted by Doug Rice upon pulling my vehicle into the express garage. I told him I was there for an oil change. He offered the upgrade oil change, which I declined. I also asked him to check my tire pressure as the light in my dash was on for it. I gave my keys and sat in the waiting room. Approx 30 min later, Doug informs me that I have another nail in my left rear tire. (I had a plug put in the same tire last oil change for the same reason) I asked him to hold off on ordering a new tire. A few minutes later he came back with my receipt and a business card. On his business card, he wrote ALL the information I would need to purchase a new tire to match my others. One negative thing I have noticed. With the cold weather finally here, I have had 2 mornings now where my Windshield Washer Fluid appears to be frozen and is not operable. Even after warming my car up for 10+ minutes, my fluid still doesn't come out. I personally haven't added any fluid in, so I assume it is refilled during my oil changes. I am unsure why it is freezing.

Dizzylo

10 de ene. de 2015

I always received excellent service from the team at Frederick Nissian. During my recent visit, I needed new tires.Mr. Gary Lewis and Mr. Sergiu Pricepa provided excellent service.

Jocie

2 de ene. de 2015

My husband and I are fairly new to this area, and we were not aware of a Nissan dealership in Frederick. We decided to take our car and from the initial appointment to any follow ups, the service has been wonderful. Doug is very informative and does a very thorough job in explaining what needs to be done with your car. Up to this day, we have been able to take our car for any questions or concerns. Thank you Nissan Dealership!

Sdillon

31 de dic. de 2014

The day after Christmas my car wouldn't start. I was visiting family from out of town. I called the nearest dealership in a panic and spoke to Doug Rice who explained what might be the issue, walked me through the steps to get my vehicle into the dealership what to expect. I called the recommended towing company who were great. I got to the dealership and they worked on my vehicle quickly taking into consideration that I was waiting and from out of town. They fixed the problem and got me out of there quickly. Great experience and great employees.

President James Monroe

26 de dic. de 2014

My experience was for a service appointment but I have purchased two vehicles from this dealership also. The service personnel strike me as honest and trustworthy. Cost may be a little higher because it is a dealership but the hours are longer so more convenient for pickup and drop off. The only complaint I have is that the courtesy van only operates 9-5 Mon-Fri.

Hondainjection

18 de dic. de 2014

Everyone is awesome and friendly EXCEPT STEVE FARLEY! He ruined my experience. Other than that, everything was wonderful. I'll be back and hopefully Farley won't be there.

gpry

17 de dic. de 2014

From the time I got out of my car in the service bay, to the time I got back in, I experienced exceptional customer service and experience. I was made to feel as if I was the only customer of the day. Well Done!!

milobeto

15 de dic. de 2014

My wife and I called a week prior to going into the dealership; Jeff and Dennis answered all of our questions and were very helpful. We decided to go to the dealership over the weekend "just to look" and Jeff introduced us to Joe Allen. Joe did not pressure us at all, very nice and ultimately gave us what we asked for so we decided to buy right then and there. Kevin Ignasiak went over the paperwork with us and was very thorough and clear. They stayed open late for us to close the deal. I will go back in the future to buy our next car.

jonbong

12 de dic. de 2014

Karen was helpful when I wanted to test drive the Versa and Sentra. When I decided to not buy a Sentra, I never got any response back from her. She promised to get my $25 Amazon gift card code emailed to me but never followed through. I left several messages for her and never received a call back. I think she was bitter that I did not buy a Sentra.

jaestep12

3 de dic. de 2014

I went in for my last free oil change and was contemplating trading in the vehicle I have purchased in January for a vehicle with better gas mileage and walked out with a BRAND NEW 2015 Nissan Rogue. Kyle was great to deal with and the finance guy was able to get our payments where we wanted. The service guys are all very nice and friendly. Will definitely be back to them in the future.

gradet

1 de dic. de 2014

Very courteous and knowledgable personnel, prompt service with little waiting time. I bought the car from this dealer and I service my car here every time.

gnizer

22 de nov. de 2014

Gary, appreciate your follow-up. Truth is, we will have to get the 2 services recommended (trans and coolant) but probably not at your shop. Your prices are not competitive compared to other area auto service shops. Most dealerships are normally not. Shopping around, we can get both services done for just a little over half of your quote. Living on a fixed income, we have to consider the cost as long as the work is done by qualified ASE Techs. That's not a condemnation of your shop, just a reality for us. Gordon

michelle.ham.395

19 de nov. de 2014

Wouldn't go there if it weren't for Emma's impeccable service!!! She is an essential asset to your company. Trustworthiness is an important quality to have in an employee. I know that without a shadow of a doubt that I was given honest service.

jque356

16 de nov. de 2014

Emma did a great job working to get car fixed. She got my appointment quickly and l didn't have to wait long for information about what was going to happen.Thanks Emma you get a 10.

tzd715

7 de nov. de 2014

Great service by a friendly staff, especially Jim Gladhill. My lease on my truck was expiring & they made it possible for me to keep my truck.

david.drennen

20 de oct. de 2014

I went to Younger because of their large inventory of 2015 Altimas. I was treated extremely graciously by Mr Gladhill and the other people at Younger. They were very helpful and informative in telling me about the various options available, inclding financing

babyjas22

19 de oct. de 2014

Over the past 3 months I have been talking to many different dealerships, trying to find the perfect car for me. I couldn't seem to find just what I wanted for the price I wanted and some salesmen really turned me off. I was beginning to feel hopeless. Then one day, I asked God to lead me to the right dealership and the perfect car for me. I was not even looking at Nissan dealerships at the time. I then, went on the Nissan website and began looking at cars. I came across my perfect car! :)) I began talking to Jason Bhargava and he was more responsive and helpful than the 10 other sales people I had spoken to at other dealerships. He was attentive and funny, and kept things light! I am in sales as well, and never once felt like he just wanted to make a sale. He really wanted to help me, and that he did! I also met Emma Cook is the Service department and she was very personable and sweet! Atmosphere makes all the difference. I LOVE Younger Nissan and will most likely be buying my next car from them (unless I get rich... then I am buying a Corvette!). :) **Feeling Grateful**

ferraras

13 de oct. de 2014

I always use Younger Nissan for my service on my 2007 Maxima that I bought there. It has over 110,00 miles and they have kept it running well in all those miles. They have always been honest about what needs to be done and what "can wait" if I don't quite have the money to fix something right then. I appreciate their ability to help prioritize the cars needs and love their multi point inspections! They are fast and always get back to me about when my car will be ready. I love dealing with them!

Salem4

12 de oct. de 2014

Great customer service,friendly and fast.exepress lane is very good for pepole who don't have much time to Waite .keep up the good workWhy to go service team

badgate

3 de oct. de 2014

I brought Younger Nissan my recently purchased used 2007 Armada, which the previous owner placed 4 new tires before selling. I had vibrations while driving that lead me to believe they were not balanced and the rear suspension felt funny. I paid extra to have the tires "road force" balanced only to find out two of the tires could not be balanced - out of spec (recommended replacing two tires).Younger inspected and found that the rear air suspension was not working due to: (1) the ride height sensor was bent (recommended to be replaced) and (2) the air compressor bushings were worn out (recommend replace compressor).I paid for the inspection and balancing.I took the vehicle to another local shop...balanced the tires no problem. I asked them to replace the ride height sensor and see if that fixes the rear suspension. They did, it did not help. They investigated further and found out that it was a $20 fuse that had blown. The other local shop saved me over a thousand dollars in tires and a new compressor that wasn't necessary.I also had a tire pressure monitor light flashing. Younger replaced one and a few weeks later it came back on. This was not cheap, but I do not feel comfortable in trusting I will get an accurate response or inspection from Younger. Are they going to charge me another inspection fee just to see if the one replaced is the one that supposedly went bad the first time? Will I get the true answer?

ballen4219

27 de sep. de 2014

On a recent Saturday, I took a family member shopping for a replacement truck. After performing diligent internet searches and reaching out to a few dealerships via their websites, we decided firstly to visit Younger Nissan of Frederick. After a short time on the lot looking at used trucks, we were greeted by Mr. Jesse Kincaid. We found Mr. Kincaid to be extremely professional, courteous and accommodating. He arranged for several test drives, and he very ably answered our many questions. We found the Nissan Frontier to be a suitable vehicle, but before making a final decision, we decided to visit several other dealerships to inspect other makes and models. The manner in which we were greeted and assisted (when we were even greeted) paled in comparison to the treatment we received from Mr. Kincaid. We returned to Younger Nissan later that same day and purchased a brand new Nissan Frontier 4x4. Mr. Kincaid followed up via telephone a few days later to ensure our satisfaction, and when I reached out to him via e-mail with a question, he promptly answered me. We highly recommend Younger Nissan and especially Jesse Kincaid.

rpgwilliams

25 de sep. de 2014

I was forced to bring my car into Younger Nissan due to a CEL that came on while driving on I-270. They diagnosed the issue and helped with an on-the-spot rental vehicle (at low rates). They have a great service team who works with you to address your individual needs/circumstances. Since visiting them, I would now consider driving 45 miles out of my way, just to get the service I can't find in the DC area.Keep up the great work guys!Ray Williams

Bo Brill

22 de sep. de 2014

Came in for an oil change, very fast and friendly. Sergio was my service advisor. Highly recommend. They also washed my car for me, which was unexpected, but was appreciated very much. Thanks

lisahowk

17 de sep. de 2014

Took my car for an oil change. Mr. Pricepa was very friendly and professional. My car was done when he said it would be. Never had a problem there with customer service.

ejmayhew2

13 de sep. de 2014

I took my new Nissan Versa Note to Younger Nissan without an appointment. I said what I needed, when I returned after 2 hours, my car was finished, and ready to go, hassle free!

james.m.koehler

6 de sep. de 2014

Overall I had a good experience. I told Kyle my needs and he found the best options within my price range. He was friendly and considerate. He even brought the monthly payments to under $250. Nice! I was just a little frustrated at the other sales associate/manager and how he kept bumping the price of everything up, due to roadside assistance and additional insurances. It was obvious to me that, although he was a nice dude, his primary motive for meeting with me was only to make a sale/money. Here I'm not talking about Kyle, I'm talking about the manager (I think?). But by and large I had a pleasant experience!

HRidenour

2 de sep. de 2014

Got my first free service after purchasing my new car from Younger Nissan. Everyone was very friendly and helpful. They had said it'd take half an hour, I ended up being there a total of 1hr. but I was understanding as there were 3 other cars in front of mine. Overall, it was very quick and a pleasant experience.

ziggymon

30 de ago. de 2014

Upon arrival, the facility seemed a litte crowded at first but had plenty of parking for customers in front of the showroom. The showroom itself was clean, I was even greeted at the door which made a welcoming first impression. I was interested in the new 2015 Altima and the sales rep Karen was very knowledgable. She went through the various features and options with each model in a very easy to understand kind of way. When I picked the one I wanted, the purchasing process itself was easy going and stress-free. I've spent longer waiting around in other places. Awesome dealership!

Eckstine

25 de ago. de 2014

I stopped in without an appointment for an oil change and tire issue on a Wednesday. I was taken right away and since I purchased my tire at YFN I didn't need to pay for the repair for the tire. Thanks again for fast, friendly and affordable service.

andreadurant

25 de ago. de 2014

Sergiu was friendly and helpful from the moment I pulled into the service center. He understood the importance of quick service and explained there were a couple of car ahead of mine. Throughout my wait, he kept me informed of the services being done and additional points of concern they found on my car. He also let me know about the special discount on brakes that was available. Overall, it was a pleasant experience and I look forward to working with Sergiu again. Thanks for the help!

Johnmonteal

23 de ago. de 2014

Excellent Service. Was in and out in like an hour and a half for an oil change and recall. Love this place... I will definately be taking my car here again for service...

Totters

23 de ago. de 2014

I took my 2014 Rouge in for its 10,000 mile oil change and tire rotation. Sergiu saw to it that the needed service was performed, quickly while at the same time informing me of additional service options at my next (15,000 mile) service point.

TomOld

18 de ago. de 2014

Jessie Kincaid was one of the best salesman that I have worked with when buying a new car. My first new car was 50 years ago. Everyone was helpful at Younger Nissan and gave good customer service.This was the first Nissan that I have purchased.

Kris77

13 de ago. de 2014

Buying my first brand new vehicle was such an amazing experience. Jesse provided such an abundance of knowledge of the vehicle I was interested in and was more than helpful with providing rates that were in my price range. Jesse was very friendly and easy to work with. I did not feel pressured or uncomfortable whatsoever and feel as though I made the best decision with my purchase. I was more than appreciative and pleased with my first experience at the Younger Nissan dealership. All of the employees greeted me at the door with a smile and a concern if I have been waited on. I recommend Younger Nissan and Jesse Kincaid to anyone who is looking for outstanding service. Thank you!

LarryDeMarco

12 de ago. de 2014

Guess I've purchased well over a dozen new vehicles in the past and gotta' say, I have never met a more knowledgeable & well mannered Salesman before as Jesse Kincaid. Jesse listened to my needs and assisted me in finding the right vehicle for me, without being a "Salesman". Never pushy. His Managers did a great job at giving me a deal that another Nissan Dealer said could not happen! Very, Very Happy with Younger Nissan. Will recommend Jesse to all!

Toyinmensah

5 de ago. de 2014

"An outstanding experience. I purchased a new altima the dealer support exceeded my expectations.Especially coming out of bankruptcy .I truly thought it was impossible .Once i spoke to the finace rep jeff i realized definately i am in the right hands now.I had tried to work with several other dealers and all of them disappointed me until i tried youngers nissan.My sales person Jesse kincaid was very helpful.The price was highly competitive and the vehicle was prepped and ready to go when i arrived to pick it up.Jesse was very knowledgeable and patient showing me how to operate the features on my new vechicle.Younger Nissan Highly Recommended"

telemarko

2 de ago. de 2014

I realized I had put off my first service visit a bit too long and Gary Lewis made me feel like I was not awful for doing so and accomodated an "11th hour appointment" right away that day - in the very last hour of the work day. Not only was the service done quickly, but I was advised of a ding in my windshield that needed attention and it seemed like Gary truly cared about me and my car! My sincere thanks for the quick, courteous and friendly way I was cared for!

mrmartin

31 de jul. de 2014

The car was under warranty and needed to have a seat cushion replaced. Doug kept me informed throughout the entire process. When I picked up the car, he recognized me and made sure that I was assisted promptly. Thank you!

casselth

26 de jul. de 2014

The service here is great and the people are very nice and personable. That says a lot about a place and that's why I only get my Altima serviced here!

jparso3

24 de jul. de 2014

I purchased a new 2014 Altima SL with technology package from Younger Nissan based upon a family member recommendation. Needless to say I was impressed with the service given to me. I worked with Jesse Kincaid and he was great. I would say that we were able to came to great deal on my car for the features it offered. Jesse went over with me every feature of my new car. He was great and I would highly recommend him and Younger Nissan to anyone trying to get a new car.

afunsch25

22 de jul. de 2014

My wife and I had done our research and were interested in a few SUVs. Jesse compiled all of the latest reviews and specs for us prior to our visit so we knew what to expect. The vehicles were ready to roll when we arrived, the service was top notch and hassle free, and we received a thorough overview of each of the SUVs prior to taking them out for test drives. We are very happy with our new Pathfinder and will definitely be back for our next vehicle! Many thanks to Jesse and Younger Nissan!

jimpearson1

21 de jul. de 2014

1st oil change + some suspect navigation and AC concerns. I dealt with the 3 guys mentioned below and was warmly received, fully considered, and provided an adequate explanation of my service results. I felt reassured aftetr speaking directly with Bob (the Tecnician) after he described all the steps he took to resolve my concerns. Gary and Phil were very attentive and polite. "Nukeman"

wenbin

20 de jul. de 2014

I purchased a 2011 Altoma hybrid from this dealer. I got all services here. Mr. Pricepa always provides great service to me. He is always friendly and knowledgeable, making me happy and felling comfortable to get my service at this dealer. He is a good man!

chuck.washabaugh

19 de jul. de 2014

Jesse did a fantastic job finding my daughter the car she wanted at a great price. There was no pressure to buy and we had a great experience there. We will definitely be coming back to younger Nissan to deal again with Jesse!

williamharris

17 de jul. de 2014

Another good experience with Younger. Purchased Versa in 2012 and Altima in 2014. Jesse got us a great deal on the Altima as did Mike for the Versa. The service is good. I do not rate any experience or service as excellent. I would certainly refer my colleauges to Younger as well as anyone interested in purchasing a vehicel. Best wishes to all.

Hippe218

16 de jul. de 2014

Jesse got us a great deal and we were in and out without any hassle. We will definitely go back when it's time to purchase our next car.

blanco143

12 de jul. de 2014

Always have had a pleasurable time at this location, friendly staff and clean facility. And I Always make sure to check in with Jason B.

taztoystinker

1 de jul. de 2014

Was online in search of a new 2014 Nissan Rogue. Jesse got ahold of me through email. They gave me an estimate on the trade in of my car and worked on a approval over email. To my surprise I was approved and through Nissan to much of my surprise. Went down that Saturday to do paperwork and drove away in my new Nissan. Everyone was very friendly from Jesse to Nick in the approval department and also Ed who did my paperwork. These guys come highly recommended. Me and my hubby will be back to get him a truck :)

wuertzj

26 de jun. de 2014

I went in because there was a coupon for a free oil change. I originally scheduled an appointment, but the Express Service Lane was happy to take me. The oil change was quick, as promised. The multiple point inspection was reviewed with me & the next recommended service. I like that popcorn & coffee are available in the waiting area. Everyone I interacted with is friendly & helpful at Younger Nissan.

Miltonmaddie

19 de jun. de 2014

Very good customer service from Sergiu and Gary L. We went for an oil change and because of their excellent customer service we end up buying parts too.we are very happy customer! Keep up the good work .!!

Woodrat

13 de jun. de 2014

Purchased a used 2012 Nissan Xterra in March, trading in a 2000 Nissan Xterra. Jesse Kincaid, the salesman brokering the deal was responsive to my initial email communications and was attentive and fair throughout the exceptional experience. Surprisingly, the initial offer for trade and sale was so fair that for the first time in my life felt it unneccesary to counter. Have been totally satisfied to date and love the new. It was more than worth the 2 hour trip from my home for this kind of treatment.

wallaced

12 de jun. de 2014

Had a great buying experience at Younger Nissan. Did most of the negotiation with Jesse Kinkaid online over several days leading up to purchasing on June 7, 2014. I drove from Woodbridge, VA, to Frederick, MD, for the deal. Got a great deal on a new Frontier Pro 4X. Entire process in the dealership took only a couple hours. Best walk thru of a new vehicle from Jesse that I have ever received. Great overall experience. Highly recommend Jesse and Younger Nissan.

sab20

12 de jun. de 2014

I worked with Gary Lewis on installation of a trailer hitch for my 2014 Nissan Truck. Gary was very helpful, friendly, and caring. he and his technician made my service visit a real pleasure and so unlike my experiences at other dealerships. What impressed me the most was that, at the time of my purchase I did not realize Younger Nissan even existed, so I purchased some where else. But I still received excellent and friendly service. What this tells me is that next time, I should definitely buy my Nissan from Younger. This is a great example of a Quality Service Organization that helps the Sales Organization sell more cars due to the trust and integrity I have in Younger Nissan! Well done.Steve Bergmann

Kuzz52

9 de jun. de 2014

Corresponded with Jesse over email a day before heading in to the dealership. We discussed what I wanted and that I had a tight situation with the negative equity in my trade-in. Jesse said he was confident that we could work something out. I needed a more fuel efficient car because my new job put me farther down the road. Jesse asked about what I wanted and we chose a car to work with. I told Jesse that I didn't have a lot of time to screw around with and didn't want to be in the dealership all day. He said no problem. I went in to the dealership the next morning, Jesse had all paperwork together and when I provided my payoff, he had a deal put together in 15 minutes. After we made the deal, the car went to clean up and I went immediately in to the finance office. I was there maybe 15 minutes and was out. The car was ready and then Jesse sat with me in the car and went over all of the features. The whole experience was a little over an hour....amazing! Jesse backed up and lived up to everything he said he could and would do. I was thoroughly impressed. I went back to Younger Nissan because I bought a car from them in 2010 and it was a great experience.....they haven't let up in the years since! I would recommend them to anyone...and do!

FranciscoPolo

5 de jun. de 2014

The service I got for my car was fast. They provided me with a report of all the services performed. The report was clear. It will help me to keep an eye on my car.

lgalper

24 de may. de 2014

very fast service. i did not have an appointment and still was in and out of the dealership within an hour. had oil changed, tires rotated and air filter changed.

angel.morales

23 de may. de 2014

Really nice place to go and buy your new/used car. Got the better price on what I was looking and me and my family were treated really good.

odiehop

22 de may. de 2014

Jesse was great to work with, cared about what I wanted and needed. He was easy to deal with and made buying a car fun. But also professional. Will recommend everyone I know to go see him. 2 thumbs up...... Jean (Baltimore, Md.)

team17

21 de may. de 2014

I showed up to the express center for an oil and filter change. There was no one in line so I pulled right up the the counter. James Fink met me with a friendly "good morning" and polite "How can we help you?". He explain what would be done and gave me an estimated time for how long it would take. As I sat in the waiting area, I could see my vehicle being worked on the service tech work quickly but carefully. Once finished James came out and explained what the service tech found and advised me of how to handle the issues. I was in and out in about 30 - 40 minutes and the vehicle was clean with a floor mat. Thanks - C.O.

andreadurant

20 de may. de 2014

James was very friendly; he took the time to explain in detail the additional suggested services for my vehicle. He was very patient and helpful. The service was excellent and completed within a few hours.

jnps37

12 de may. de 2014

In late March someone backed into my Murano damaging the front bumper. The bumper was replaced at a local body shop. I then needed the Polysteel treatment applied to the new bumper. The vehicle was also due for an oil change and routine service. I also wanted to find out why it averages 16 to 17 MPG. When I returned to pick up the vehicle it was obvious that much of the bumper had not even been cleaned off. This was particularly disconcerting, as when the car was purchased and originally treated, the roof was not done. Is this incompetence, laziness or something worse? As to the poor mileage, I was told that it was checked for service codes and none were found. I knew that, but erroneously thought they would check further for the fuel system inefficiency. I should have known better. When I bought this vehicle I was very specific in asking about the mileage, as it factored into my purchase decision. I was told that the window sticker was accurate, 18 to 23 with a combined 21. Including several long trips I have only once averaged above 21 MPG and I have had this vehicle nine months. Also, the average MPG shown on the instrument panel is never accurate. I will say that the employees are always very pleasant. Perhaps my experience with the service department is not typical, although I do have reason to believe otherwise.

wenyulin

12 de may. de 2014

Both Doug and Danny did an excellent team work finding the root cause of the clicking sound from the back of my Juke which has been existed for a long period of time. To me, a detail work and the competency are what customers are looking for. Excellent work, Doug and Danny! Thank you guys.

heatherrice

9 de may. de 2014

I've been looking at new and used cars in Frederick and surrounding areas for about 6 months. I don't think there are many inventories in the area I haven't looked at. Over the coarse of these 6 months I talked to several salemen at Younger Nissan at different times. I've enjoyed the no-pressure atmoshere and friendly, relaxed demeanor of the salesmen I talked to. I test drove cars on 3 different occassions and they let me leave with no hassle every time, which was the opposite of what I experienced at most other dealerships. I recently bought a 2012 Versa from Younger Nissan. It had 25K miles listed at $11,900, which was below KBB value. I got a loaner car today while my car got polysealed and the whole experience was pleasant. For me Younger Nissan has a relaxed and pleasant atmoshere. There services have been efficient. They've extended me great communication via phone and email both in their sales and service department. I've received excellent customer service everytime I've walked through the door thus far. I even recieved a voice mail welcoming me "to the family." I feel well taken care of there, which gives me peace of mind.

sbecker85

7 de may. de 2014

This is a really good dealership. Our salesman was Jesse Kincaid, and he was EXCELLENT !!! He is VERY honest and you get the straight story!

Roscoe2905

3 de may. de 2014

First off - I never write reviews - but if I can save somebody from the experience that we went through - it will make me feel good. Contacted sales rep (Jesse Kincaid) to get a price quote on new Nissan Armarda. Jesse came back with a price that was fair but not any better than my local Nissan dealer. I thanked him for his time and told him that I found it less expensive locally. Jesse then came back with a price that was hard to refuse at $20,000 with trade and told me that they were a volume dealer and that they can discount their vehicles because of this. But I had to come down that day - being it was month end (April). That was not doable. So we dropped the issue. He (Jesse) contacted us again and told us if we came down over the weekend he would honor the price he quoted us. His actual words: "If you come down on Saturday we will keep the price the same." So to my husband and I thought the $1400 we were saving was worth the 2.5 hour drive.Now mind you I have a trade and I sent him pictures and VIN number knowing that his online appraisal was subject to change. He told me the rage it would fall in. I told him that we wanted an out-the-door price before we came - knowing that it could fluctuate because of our trade. I told him we didn't want to make the trip and get down there and have the price change with hidden fees, etc. He stated we do not do that here. I reaffirmed everything asking if he made sure the PA taxes were figured in and he said the price included everything. We did not want any surprises.We drove 2.5 hours on Friday to meet with Jesse and sign papers. They appraised my trade $500 more than what he had done over email pictures. Which was fine - we were not looking to recoup the overage on the new appraisal since his offer was so good. His online appraised quote was $27,000 and the actual dealer was offering $27,500 for my trade. (we didn't owe anything on our trade and wanted to pay cash) We took the new Armada for a test drive and came back to sit down and do paper work and that's when the runaround/surprises started! He went down through the worksheet, with my trade and the new Armada the bottom line stated $22,000 - $600 more than the dealer 10 minutes from my house. My husband just about went nutz. Jesse was stating I told you the appraisal could change based on actually seeing the trade, that's where the difference is. HUH? Yes Jesse it did change - $500 to our benefit. He really could not talk his way through it - so he went to get his manager Eric Royer.This was not Eric's fault - however my husband was furious at this time. Eric stated I am not sure where Jesse came up with these numbers - we cannot offer this deal. They didn't even counter. After my husband vented - we left and drove 2.5 hours back home. What a waist of time. Jesse was very inconsiderate of other people and as far as I am concerned a very bad sales person. I could never do that to anyone! Not sure if he thought the bait would work with us - but it didn't. Not a good experience at Younger Nissan - Jesse is a bad representation for the dealership. Buyer/Shopper Beware.

RoySimmons

28 de abr. de 2014

While I was completely satisfied having my Versa in for the 7,500 mile service, I was not at all satisfied by the unwillingness of the sales staff to work with me on trading in my relatively new 2012 Versa for a new vehicle. I was allowed to take the new vehicle out for a test drive; but when it came to negotiating to meet my budgeted price, there was no attempt to make things work for me. Their attitute was "accept what we have to offer or go to another dealer." I guess they don't want my business and that a single customer is not that important to them. That's too bad. I never had such treatment all the years I was purchasing Toyotas. Maybe I need to go back to buying a Toyota or at least try another Nissan dealer.

sponger02

27 de abr. de 2014

I walked into Younger Nissan after finding the exact vehicle I wanted online at their location. I emailed an inquiry through cars.com and had a response in less than an hour, despite the fact that it was a Sunday afternoon. I responded and said I would be at the dealership on Monday morning. I arrived, met with Sean, test drove the vehicle, and then proceeded to buy it. It was the first time I have bought a vehicle without ANY pressure from the saleman. I would highly recommend this dealership to anyone and already have on two occasions mainly because of Sean.

Totters

22 de abr. de 2014

Hello Doug & Gary,I hope you all had an enjoyable holiday weekend, and when you have a moment, I hope you will review this e-mail and provide your feedback.I am sending this e-mail as a function of a few surprises I encountered when I brought my 2014 Rogue into your shop Saturday morning (Apr. 18, 2014) for its 1st scheduled 5,000 mile oil change and tire rotation. If you remember, we (Gary, Kyle and myself) had previously discussed the change in maintenance intervals between my former Versa and the Rogue and it was explained to me that a new oil was being used, a synthetic blend and that supported my 5,000 vs. 3,000 mile interval between scheduled oil changes. As of this past Saturday my Rogue had 4,798 miles on it, and when Sergiu reported to me my vehicle was ready to go, he also reported to me upon my asking, that the oil used for my oil change was not the 0W20 synthetic recommended in my maintenance manual, but a Mobil Special X1 5W30 (also, mentioned in my maintenance documentation as an acceptable alternative), an oil I now understand is not even a synthetic blend, but a normal petroleum based oil. The oil change placard placed on the windshield of my Rogue indicates my next scheduled oil change should be at 8,548 (3,750 mile interval), not at all consistent with the maintenance documentation for my vehicle!? If Younger Nissan is, for whatever reason, unable to utilize a grade of oil that supports the maintenance documentation associated with my vehicle, I surely do not want to drive 5,000 miles between oil changes using standard petroleum based oil.Another surprise I encountered was that, despite what my maintenance documentation specifies, your team unilaterally elected to disregard that documentation and not perform the scheduled tire rotation, but Sergiu reported it would be done on my next oil change. Personally I dont know exactly why Nissan dictated in my vehicles documentation that a tire rotation should be accomplished at each 5,000 mile interval, I had always considered 7,500 to be a reasonable interval, but, the maintenance documentation does specify that, and I was just surprised it wasnt handled as per my documentation.In addition to the points above, when I got my Rogue back, I found no protective paper in the driver side, but I did have a 4-6 inch dark smudge on my new carpet. I also found oil spilled around the Oil filler port, and while neither the carpet smudge nor the spilled oil, in and of themselves, are major issues, it is the underlying principal that to me is very unsettling, i.e., it just reflects a significant lack on conscientiousness and attention to detail, and that sort of demeanor can lead to all kinds of bigger problems.In my opinion, this Rogue is a marvelous piece of automotive engineering and has been yielding better than expected gas mileage as I commute back and forth to Gaithersburg daily, with my present best mpg for the 31 mile commute being 36.4 mpg and the average to date equal to 30.3 mpg. As the weather has warmed, I am getting even better gas mileage. Please let me know what I should expect from Younger Nissan service department with regard to my owners maintenance documentation, the specified maintenance intervals, the optimum oil to be used and tire rotations. If using an oil consistent with the recommended maintenance intervals in my maintenance documentation is a matter of cost to Younger Nissan, I will be happy to pay the cost differential, even during the proposed 5 free oil changes.I appreciate your time to review my comments and provide feedback. Best regards,Fred HoffertVin # 5N1AT2MV0EC762422

pmarine

21 de abr. de 2014

Jesse Kincaid worked with me for 6 months on and off, all my email and phone. Anytime I had a question he quickly got back to me and was always available but never pushy. When I was finally ready to buy my wife and I drove from Perryvile MD to Frederick and I asked to drive 3 Frontiers. I never felt pressured and Jesse was very accommodating and informative. There was no surprise price. These guys will sell you a truck for the listed internet price. There is no future farmer of america or USAA price figured in that most people never qualify for, just a good low price. Overall, a great low pressure experience. I highly recommend Jesse Kincaid and Younger Nissan. Its worth the drive and the area the dealer is in is quite nice, so you can always grab lunch or enjoy Frederick while you are car shopping.

Pincus

20 de abr. de 2014

On Good Friday as a favor for my husband, I brought his Nissan in for the scheduled mileage oil change. I was greeted immediately by Sergiu who explained all that was included in the general and multi point inspection service. I asked if it would be at all possible to wash the very dirty car. He said absolutely! But please allow for a little extra time beyond the express service. Of course I would, half surprised that he would fulfill this request at all!In a short time he delivered the car serviced and CLEAN. This may not seem like a big deal to some, but it was huge for me as we haven't been able to wash the car in many months. Imagine my delight at getting this errand done promptly, reasonably priced and no charge for the wash!Thank you Sergiu and team for making my holiday a Good Friday indeed! And for making me feel like a "preferred customer" once again.Mrs. David Pincus

HUGHALI

19 de abr. de 2014

Excellent service, walked in and it was done right away. Great concept of having routine service done without an appointment. Items were checked and all was ok.

gregl28

17 de abr. de 2014

My wife and I just took delivery of a new 2014 Nissan Versa Note for our daughter today, approximately 2 years after my first new car purchase from Younger Nissan, a 2012 Nissan Altima for our son. Both sales experiences were easily among the best I have ever enjoyed in my many years of buying cars. The two transactions were very different, but equally satisfying.In the first, I owned a relatively late model large pickup in great condition that had outlasted its usefulness to me at a time when my son was going to need a car. The handling of the trade, nearly straight up, for a new Altima for my son addressed all of my needs, avoided sales and tax annoyances, and resulted in a fine, reliable car for my son that I drive while he is away at school, much more economically than my work vehicle. The Service Department has been equally flawless during the first two years and 20K miles on this car. The car has performed without a hitch.In the current transaction, I spoke to Jesse Kincaid in person, but had already made the mistake of going online with an innocent internet inquiry to spec out the car I wanted for my daughter. After enduring a good number of unnecessary email and telephone solicitations from aggressive out of town dealers, Jesse immediately sought out my preferences, found the car we wanted, at the best price that any competitor offered, optioned appropriately, and delivered it to us--no pressure, no haggling, no add-on's, no upselling-- just good conversation, good people skills, great knowledge of the product, and delivery on commitment. The financial process, which can be daunting at times, was smooth as silk in both cases, with all of the paperwork in order in both cases. I had the pleasure of working with Ed Beleznay both times. Consistency in personnel is important to me in the sales and service industries. It is a sign of commitment and stability. Great to see you again today Ed.High marks to Younger Nissan, Jesse Kincaid, and Ed Beleznay. Karen and Greg L.

StephenHiteshew

16 de abr. de 2014

They provided great service and are always friendly. If you have any questions they go out of their way to explain anything to you, and make you feel comfortable. Highly recommended.

King1day

12 de abr. de 2014

Positive experience. Excellent service was given to me during my visit to the dealership in Frederick Maryland. I recommend this dealership to others that are located in the Frederick area.

fun4me

3 de abr. de 2014

First visit to this dealer and I was very pleased with the experience! I went to see a Ford Ranger that I saw on the internet and I met Jesse Kincaid. I got to see the truck I was interested in and I liked it. The transaction was the smoothest I have ever had inbuying a used auto and I felt no pressure or stress. I was VERY impressed with how they got the truck ready for.pickup. I wouldgo back to this dealer if I need another car/truck and would ask for Jesse again....THANKS YOUNGER....Ruth C

Eckstine

2 de abr. de 2014

I drive all the way from Hagerstown at 730am on a Saturday morning because not only does the hours fit my busy schedule, I am always greeted by Sergiu with a smile. He is very patient and takes the time to go over what services I haven't done yet, and the pricing. Many times I have needed an extra service on a Saturday and Sergiu and Gary have been able to fit me in. Everyone here treats me like family. I love the customer appreciation days and the decaf Dunkin Dounuts coffee.

chrisandjennmcwilliams

1 de abr. de 2014

Sergiu is great. He is willing to get us in for an oil change, and work with our busy schedule. Nobody is pushy, and the price is great. We live in Hagerstown, and have a Jeep, but because of the great customer service we make the extra little trip to Frederick.

svhsdirector

30 de mar. de 2014

I recently took my Rogue in for an Express oil change, and Doug Rice took care of me, as he always does, with a friendly smile and kind words. I waited for the car to be finished, and was entertained by the tennis match that I was going to watch at home on the television, so, needless to say, I had a terrific experience that day with the Younger Nissan Service Dept.

rogue08

30 de mar. de 2014

This is my 3rd vehicle purchased from Younger Nissan of Frederick,Love my 2012 Nissan Frontier!Best Service around and Fantastic Customer Service!Wouldn't take in anywhere else.

tattenn

28 de mar. de 2014

Frederick Nissan and Doug have been taking great care of my Nissan vehicles for years. I keep up with the scheduled maintenance and follow the recommendations from Doug and the technicians. They have not steered me wrong yet and I have total confidence in Doug's recommendations. The entire service team does their best taking care of the customer.

Godiva07

27 de mar. de 2014

Since my husband and I have purchased our vehicle our service has been great. When I returned for our first oil change the service was exactly how it was when we purchased the car and came in for our tutorial. The staff is friendly and very professional and do great work.

ya4wl

26 de mar. de 2014

Awesome Express Service with Sergiu Pricepa is fast, friendly and very accommodating! To add icing to the cake, the waiting room is SUPER clean, with free coffee, water bottles and cookies! TV, WiFi and kids area are also clean and inviting. Highly recommended!

JACW

25 de mar. de 2014

Service received at Younger is the best! Always in and out in a timely manner, service well explained and staff is extremely pleasant to deal with. I've visited twice recently - once to have Doug check the reason for my tire warning light coming on - it was almost 6 pm and he provided service with a smile! Second was for an oil change - Sergei checked me in quickly, smiled through all of my questions and made sure my car was serviced in a timely manner. Service is almost more important to me than the sales experience and the service provided by Doug, Sergei and others in service have ensured that when it's time to get a new car, I will be returning to Younger Nissan!

bockstad

24 de mar. de 2014

Love the convenience of the Express Service. They are always very friendly and get me in and out quickly and answer any questions that I may have. Keep up the good work!

TimRho

22 de mar. de 2014

My visit to Younger was great from start to finish. Everyone especially Jesse was totally committed to getting me in a new Titan and staying in my price range. They had me making the 2 hour drive back in my beautiful crew cab Titan. I would recommend this dealership and Jesse to anyone.

jimpearson1

19 de mar. de 2014

Our saleslady (Karen Luedeman) was fantastic. I can't think of any other auto salesperson who might have been more savvy about her product. She knew the Nissan products inside and out. On top of her superior knowledge, she was warm and friendly to deal with. I am certain this sales experience was the easiest and most comfortable my wife and I have ever had. In addition, the other employees at Younger were extremely supportive of Karen in her sales activities. What a way to buy a car!!!!! Also we are extremely pleased with the Rogue that we purchased.Thanks for everything Younger and staff!!!Jim and Paula PearsonFrederick, MD, 21701

BowerKu

18 de mar. de 2014

Our entire experience at Younger Nissan was very good! We never felt any pressure to buy and Karen our sales women was very nice and knowledgeable about the vehicle that we wanted to purchase. She explained the pricing and financing options and everything was clear and concise and we ended up with the vehicle we wanted at a great price. Thanks Younger Nissan was well worth the trip from NJ!

guszczyn

17 de mar. de 2014

Mr. Sergiu is a great asset to the Younger Nissan...patient and forthcoming. He makes all effort to be fair to the costumer and at this same time stays loyal to the employer.

slessard

14 de mar. de 2014

just had my 2nd free oil change and my car was driven into the service area within the first 10 minutes of my visit and I had no appointment. Younger dealership is out of my way but I'm still in and out quicker than the local Jiffy lube and they make me feel like their best customer everytime I visit and I must say all the employee's are excellent but I really trust Sergiu with my car.

Cynthia007

4 de mar. de 2014

I really appreciate the exceptional service I have received whenever I bring my Altima in for service. Sergiu has always been very polite and friendly and I really appreciate that he goes over service that was done or may need to be done in the future. He is really is an asset to your team!

johnsontprince

4 de mar. de 2014

I went for a oil change and there service was great. I appreciate their service and it took less time to get things done. Good.

Sherillkirby

4 de mar. de 2014

My husband and I have purchased 7 new vehicles over the past 10 yrs and dealt with a variety of dealerships and their associates. After our recent interaction and purchase at Younger Nissan, we most certainly will be repeat customers. Internet Sales Associate, Karen Luedeman, immediately responded to our internet inquiry and stayed by our side throughout the entire purchasing experience. Karen's knowledge of the vehicle we wished to purchase was impressive to say the least and her professional yet personable demeanor was the icing on the cake! Finance and Warranty Associate, Ed Beleznay, was a delight to interact with...how often can anyone say that about meeting with Finance?! Ed helped us to feel relaxed and at ease with finalizing our purchase and we walked out of his office with smiles on our faces. Not only will we make future purchases with Younger Nissan, we look forward to referring friends and family as well. It's a rare experience to walk out of a dealership stress free and looking forward to seeing everyone when we return for future maintenance and purchases. Thank you Karen and Ed...thank you Younger Nissan!

casselth

4 de mar. de 2014

The express oil change service is great and convenient. I always get great service and Sergiu is always willing and ready to get things done.

johndshuey

3 de mar. de 2014

We felt welcomed as soon as we arrived. Nick started our process and placed us in Karen's capable hands. She showed us the new Rogues and a slightly used one that only had 580 miles. When we received the price of the used one she explained freight was already paid last month by another customer, thus additional savings. They looked up the best financing for us and we were glad they did. This all took place late one weeknight it was nice of Karen and Ed to stay past 10pm! We drove the 2013 Rogue home that night.

Afovn

1 de mar. de 2014

I wanted to get a full-optioned SUV within my limited budget, which is quite high a demand but Alvin did a very good job. He is very nice and helpful. The Only one setback for this dealer is Ed from the Finance Section. He is not responsible. I wanted to pay by cash, but Alvin advised me to take finance cause it will help build my credit history and save me 500 bucks. When I worked with Ed, he pull out information from my Social Security Number and somehow he got the wrong information of me. He promised to check with the bank again on the next working day and call back to me but he simply disappeared and never called me again. That's unacceptable. Had it not been thanks to Alvin, I would have never proceeded to buy the car from this dealer.

dltempler

14 de feb. de 2014

Recently bought a low mileage preowned Nissan from Kyle Warfield at Younger Nissan. I am 51 and have purchased over a dozen cars in my years. This was the simplest and easiest of them all. Kyle was a perfect gentleman and a professional in every way. I bought this car sight unseen by way of the internet. When it arrived, there were no unpleasant surprises. It was strictly as represented. This experience was all good and Younger Nissan gets my seal of approval.

lgalper

14 de feb. de 2014

Very friendly staff, fast.Sergiu was extremely friendly and professional and helpful.Extremely happy withe the exprerience! Definitely recommend this service center. Thank you for the professional service

EricRothamel

11 de feb. de 2014

Positives body and paint look greatcar drives like newThey paid to fix hood that was damage while on propertyThey paid to Patch tire that had screw stuck in it when picked up on 1/28/14negativestime 12/8/13 to 1/28/14the above extra damage to car told 3 different completion dates and then went 2 weeks being told the part will come in tomorrow every day. Then when the part arrives I am told they are now waiting for another part.Overall I am pleased. My number one concern was OEM parts and the car put together correctly. This was done perfectly. I am annoyed about the patching since I was planning on selling the tires. Having to call every day for a status update since I am always told tomorrow is frustrating. Just tell me the realistic expectations and I will wait to call then.

HUGHALI

8 de feb. de 2014

Servicman was helpful and expalined all the complementry service I entitled for my first visit after my purchase. The service was Outstanding. Keep it up!!!!

heathernmiller

6 de feb. de 2014

I am so happy that I found Younger Nissan! I inquired about a certain vehicle online and Jesse immediately called me back to set up a time to come look at the Xterra. Jesse was very friendly, not pushy at all. He really wanted to help in getting my payments where I needed them to be in order to buy the truck. He went over every button in the car in detail. Kevin in finance was very helpful and friendly as well. From test driving to driving off the lot the total time was less than 3 hours! I highly recommend Younger Nissan!

chammyleon

2 de feb. de 2014

We bought a Versa on 02/01/2014 - after visiting at least 5 other dealerships in the Frederick area. Karen was very honest in helping us get the best deal possible. They worked with us to beat our bank's financing and we're very pleased with the car we purchased.Great team and Younger Nissan.

mcgrawlover

2 de feb. de 2014

I got my oil change there. The service center was Fast, efficient, and friendly. Gary was very helpful. I recommend using them to friends and family.

nataliamenocal

1 de feb. de 2014

Sergiu is always so friendly, and extremely helpful in explaining service procedures and recommended services. Whenever I get my car serviced here, I am always extremely happy! I would definitely recommend this service center to others! They do a great job!

michelenolan

1 de feb. de 2014

I purchased my Murano in 2007, came back to trade in for a Rogue. Excellent staff, always friendly, helpful. Service is top of the line!

Striker17

30 de ene. de 2014

Thought spelling was Sergio, but he was friendly, professional, and precise. Took care of my checkout as well, which I greatly appreciated. Informed me that I had no more free oil changes remaining. Was told by person on the phone I had two before the visit. I did find that disappointing. The cost of an oil change is too high so will probably not return, despite the excellent service.

nlumpkins

27 de ene. de 2014

Both individuals that I dealt with were very professional. Enthusiastic without being pushy and very friendly.Explanations were given in detail to any questions that I presented.

crosstownguy

21 de ene. de 2014

From the moment we walked in the door to the moment we drove off with our new car, the employees at Younger Nissan made my wife and me feel very comfortable, at home, and IMPORTANT! We didn't feel like we were dollar signs in their eyes and that really makes a difference in your interaction with any salesman.... Kyle Warfield especially exceeded my expectations. He was kind, knowledgable and very clear in explaining anything and everything and could answer any and all questions. Although the car we ended up purchasing exceeded our original budget, we were able to work with them and they helped us so much with getting the best possible deal. Another thing that is amazing about these guys is that after we decided to make the purchase, Kyle gave us a guided tour around the entire Nissan facility, explaining where everything was located, including the VIP area for Nissan owners where they can hang out (VERY comfortably) while they wait for their car to be serviced. Far and away the best car dealership i've EVER had the pleasure of dealing with. Thank you Younger Nissan!!!!Sincerely, VERY satisfied customer

CStram

21 de ene. de 2014

Doug was very personable and helpful! I especially appreciated how thorough he was in explaining what needed to be done with my car, and what options I had.

wfbjunque

20 de ene. de 2014

Your service department Doug and Phil are always very professional and helpful. They make vehicle service far less painful than the stereotypical visit for car repairs!!Thanks for all you, Doug and Phil have done.....great team and customer service!!! I must also compliment the cashiers who are very polite and professional.Thanks ~ Wendie

christinarollins

16 de ene. de 2014

Always a quick and pleasant visit. They are very knowledgable and dependable. I only take my vehicle to younger Nissan for service. I would definitely recommend younger Nissan to other people.

Eckstine

13 de ene. de 2014

I arrived on a Saturday morning for a baisc oil change and tire rotation, I was greated promptly and friendly by Sergi and Gary. I was aware I was going to need tires soon, but didnt plan to purchase this day. I couldnt pass up the buy 3 get one for 1.00 that is offered by Younger Nissan, and the tires were about 50.00 cheaper than the one I had purchaed from another company- not a dealer 6 months ago with an emergency flat. Sergi and Gary got my oil changed, new air filter, four new tires, and an alignment in less than two hours- way to go team for not making me spend my whole Saturday here.

hgstarliner61

12 de ene. de 2014

This is the third time we have visited Younger. We are very pleased with the service and parts departments. We purchased a used 2010 nissan truck from another dealership. As it was a Nissian, we selected Younger for service. Good fortune for us. We are very pleased with this dealership's service. We hesitate to name one person. Everyone we have worked with has delivered 5 star service. We are loyal Jeep owners, however when the time for a new vehicle comes. We will give Nissian a look. Needless to say, our selected test drive will be at Younger.

jar71csr

10 de ene. de 2014

Took my wife's new Rouge in for Express Oil Change. Sergiu greeted me, retrived all information from the computer advised that this was the third or five free oil changes and the service would take about 30 minutes. I went to the waiting room hardly had time to finish my bag of complimentary popcorn when Sergiu advised the service was complete. He told me I could take my unfinished popcorn with me. Very pleasant and professional individual.

fsingl1

9 de ene. de 2014

I bought my 2007 Nissan Sentra from Younger Nissan in June and I have received nothing less than exceptional service. I am a young female college student and was in desperate need for a car, and the employees at Younger Nissan treated me with respect and were honest. I really appreciated that, which is the main reason why I chose to buy a car from them- i.e. I knew that I was making an informed purchase. When you purchase a vehicle from this dealership, you are guaranteed 5 free oil changes along with other service benefits. Every time I return to get my oil changed (I've never even made an appointment), I am greeted by the same man who sold me my car (Jason), who ensures that all my car's needs are met. Sergiu is also an exceptional person to work with. Every time I bring my car in, he gives me a detailed run-through of every inspection performed on my car. The employees at Younger Nissan also understand my situation and tight budget, and therefore really work hard to make sure that my car receives proper service. The customer service I receive is always personalized and I feel welcome every time I come to the dealership. I would recommend Younger Nissan to everyone and plan to continue my business with them for as long as I live in this area.

lldunn01

9 de ene. de 2014

My husband and I leased a Nissan Rogue from Younger Nissan of Frederick on 1/7/14. We are very pleased with the customer service we received from Mila, the sale representative and Kevin, the finance manager. They gave us a great deal on a trade in so that we could lease the Rogue. I love driving the Rogue! It has so many great features! I would highly recommend leasing or purchasing a vehicle from Younger Nissan of Frederick.Linda Dunn

HRidenour

9 de ene. de 2014

Everyone at Younger Nissan was very friendly and easy to work with. My overall experience was great from the second we stepped in the door. Our salesman, Kyle was exceptionally patient and was sure to explain every detail of our new car. The sales manager, Eric was great in helping to run payment options and be sure I was pleased with the vehicle and experience. Lastly, our finance person, Ed was very informative in the loan process and very friendly. I would highly recommend Younger Nissan to anyone looking to purchase a new/used vehicle!

MWRobison

7 de ene. de 2014

From the time I first brought my vehicle in for repair on an insurance claim, until the time I picked it up I received great assistance and information from employees at Younger Nissan. Jay Flick and Ryan Joy were both helpful to me during the process and the work was done when promised and it was well done. Could not ask for better service.

Godiva07

5 de ene. de 2014

My husband and I had a wonderful experience purchasing our new car. We walked into the dealership an hour before it closed and we were treated as if we had walked in after store opening. Our salesman was friendly and patient and stayed with us till the very end. We left the dealership 3 hours later with a new car feeling great about our experience we had with Jason and Ed. We did not feel rushed and felt good about our experience. We did not feel as if anyone was trying to pull the wool over our eyes but as if they were buying the car with us. A plus service.

jamesabrams

4 de ene. de 2014

I was checking the internet for the Nissan Frontier Pro-4X.....and after visiting a few in the Washington Metro area ,I was getting very frustrated with the sales people not returning my calls for this particular model ( no inventory and prices were too high)...So I came upon Younger Nissan in Frederick,Md on the internet and they had just what I wanted, so i called and Eric the Mgr. invited me to come in....So, I drove over 50 miles in a SNOWSTORM to look at this truck! Karen Luedeman was assigned to me by the internet sales mgr. Eric...and she took it from there...WOW!...she was great! Very informative and a easy to work with and a "GREAT" sense of humor...no price haggling....no pressure....and I got a fair trade on my old vehicle....I was extremely happy driving home in that snowstorm...because I really got the truck I wanted....I have been buying vehicles for more than 43 years and i would say this dealership really made me feel comfortable! I told Karen and Steve, the GM.. I am coming back to buy my vehicles from them and would recommend my friends and co-workers to this dealership....Many thanks to the Great Staff at Younger Nissan...very user friendly and approachable.....I have no regrets driving 50 miles in that snowstorm.....Thanks Again,Mr James AbramsBowie,Md

jkbreiner

4 de ene. de 2014

Took my 2 year old 100% electric Nissan LEAF in for routine battery check, brakes & tire rotation. All was done efficiently. Very much appreciate honest appraisal that cabin air filter did not need replaced as it had not been that long since replacement. Time estimate to do work was accurate and appreciated as I had to wait for the car. Love that the LEAF is such a low maintenance car. Doug did a great job.

nicksadler

2 de ene. de 2014

I had a great experience at Younger Nissan. Jesse Kincade was our salesman and he was very friendly and attentive. He listened to our needs and worked extensively to find exactly what we wanted. But by the same token, I never felt pressured to make the purchase. Jesse just wanted us to be happy, whether we decided to make the purchase or not. I walked away feeling like I got a great deal on the vehicle I wanted, exactly the way I wanted it. I could not be happier about my experience at Younger Nissan.

nissan101

2 de ene. de 2014

I brought my vehicle in to Younger Nissan for an estimate. I had just been involved in an accident. When I arrived to the Service Center I was met by Ryan Joy, of their Collision Department. He greeted me with a smile and a handshake. Mr. Joy was extremely courteous as he began to explain the process. I was very impressed first, with the cleanliness of the Service area as well as Ryan Joy's attention to detail. I had done extensive damage to my vehicle, however Mr. Joy was extremely sensitive with the fact that it was going to take at least a full week to repair the damage. I felt that there estimate was great, as my insurance company agreed. Ryan Joy jumped right in, securing me a rent a car and I was on my way within a timely manner. Ryan Joy kept in contact with me from the beginning to the end, including intermittent phone calls with updates. My car was returned when promised. The car looked as good as it did, the day that I bought it. I want to thank Ryan Joy for his OUTSTANDING service! Great job.

beddingwithtom

2 de ene. de 2014

What a pleasant experience I have already posted on facebook the GREAT service that i received. I would come back in a heart beat. Paul was great.

mtrmth01

1 de ene. de 2014

My husband and I went in to look at the new 2014 Rogue as a replacement for my 2005 Murano. Steve was able to find a 2014 SV that met all our needs. He was friendly and attentive. We were able to negotiate a price that fit well in our budget. We were in and out of finance quickly but did not feel rushed by Kevin.

vondcarlo

31 de dic. de 2013

My worst fear happened. Two and a half weeks ago I hit a deer at the 85 Buckeystown exit. I was mortified at the sight of the front end damage to my Nissan. I'd purchased my car just 6 months prior from Frederick Nissan. Once again I was in desperate need of their help and they were there for me from start to finish!I was well aware of the outstanding customer service and support Frederick Nissan provided to new and existing customers. Since I'm very family-oriented, it was a "no-brainer" decided where to have my vehicle repaired. Immediately, I had my vehicle towed to Frederick Nissan, although other dealerships were recommended. Because I knew my baby would be in safe, capable hands. Today, I arrived at Frederick Nissan, anxiously ready to see my baby. I was greeted by Jay, Manager of the body shop. He was so nice, knowledgeable and friendly. My car looked brand new. It shined better than lip gloss! They say diamonds are a girls best friend. But my Nissan is mine. My vehicle was restored to its original luster! Its the best Xmas present I ever got and I have Jay and his team to thank!

kesslerjjk

31 de dic. de 2013

I did a lot of research on the internet regarding new and used cars. Stumbled on one of those "get instant quotes" sites and selected about 3 brands and models I was interested in. Jesse was the first to respond via email and follow-up voice mail. All the other dealers responded also, but not one offered me a quote, except Younger Nissan. The quote was timely, detailed, and corresponded to what the Younger internet site stated. I was immediately impressed, plus Younger Nissan was recommended to me by a close friend, so I made an appointment with Jesse for a test drive. I've never owned a Nissan before, nor a "mid-size" vehicle, nor a car with all the new technology so I was anxious about the whole experience. Jesse put me immediately at ease. The test drive was great. Of course, I was apprehensive about was to come next. I had already been preapproved by my bank for a loan but was happy to learn that Nissan provided me with a signifcantly better interest rate. All of my further options were explained completely and I toured the service facility, which was so clean, it looked like a hospital. Then I headed to Finance where, experience has taught me, the real pressure begins. Nope. That was a great experience too with Kevin. Then I was shocked to hear that I could drive my new car home right away! While I was with Keven, Jesse had my new car detailed so it was ready to go. That's a very first for me, and I've bought many cars. Then we sat in the car while Jesse explained every button, knob, and dial and all the techno wonderment of the car. Jesse offered to drive my rental to the Enterprise lot to turn it in, which was very close. He turned in all the paperwork and worked with the rental inspection folks, while I sat luxuriously in my new car. Jesse then filled my new car with gas and I drove him back to the dealership. I call that above and beyond service! I can't say enough about how pleasant the entire car-buying experience was and it was all accomplished in about 2 hours, which still flabborgasts me. I highly recommend Younger Nissan, Jesse, and Kevin.

Totters

31 de dic. de 2013

Having had a fantastic experience with Younger Nissan for the past 6 years as a purchaser and owner of a 2007 Nissan Versa, I became aware of the new 2014 Nissan Rogue and wanted to upgrade to a Rogue with specific trim, i.e., I wanted a White SL with almond leather. I let Younger Nissan know of my desire to purchase a new Rogue and found that the specific version I wanted was not in stock at Younger, and in fact was very hard to find anywhere close. Kyle Warfield and Nick Dibiase worked diligently to locate and acquire the vehicle I wanted and were simply marvelous in making that happen as quickly as possible. Both Kyle and Nick were very personable and supportive throughout the process of meeting with me, acquiring the vehicle I wanted, and getting me into my new Rogue. Ed Beleznay in Finance, was also a pleasure to work with, and as was the case with Kyle, took time to explain key information, clearly and completely until I was comfortable I understood. I offer a sincere and big thanks to all of them and Younger Nissan for helping make this wish come true for me! Thanks guys!Best regards,Fred Hoffert

smshay

30 de dic. de 2013

We were interested in test driving and possibly purchasing an Altima. We live in Pennsylvania however we were not pleased with the service of the Nissan dealer in our hometown. After telling the sales person in PA what we wanted 3 times he finally delivered the car we were interested in (not the color) and we test drove it - he barely gave us any information about the vehicle and before we left tried to steer us into a different car. My husband works in VA so on his way home to PA he stopped to see the Altima at the Younger Nissan of Frederick. He was given excellent information about the car, was able to test drive the exact car we were looking for (and ultimately bought!) and was able to contact Karen Luedeman, the salesperson, many times over a few weeks to arrange for the purchasing and pick up of the car. Karen gave him the time needed to answer all his questions and at the time of purchase Kevin, the finance person, worked with us to provide additional products at a good price. We ended up paying less for the vehicle at the time of agreement than the PA dealership quoted for a lesser Altima a year older. We were very satisfied with the service and the time Karen took to explain all the car's capabilities. We love our new Altima!! And - we will shop at this dealership again for new or used cars.

ejustison

30 de dic. de 2013

I purchased a pre-owned Nissan Altima and was taking it in for my first of five free oil changes. Sergiu Pricepa was my service guy and was so helpful. He was exceptionally professional and was very accomodating. I was in a rush to get back to work and he took care of my car as quickly as he could. Any questions I had, he had the answer...you have a great associate in Sergiu!

mzshack

29 de dic. de 2013

Great service from start to finish. Doug was very helpful and knowledgeable and explained everything in a way I could understand. I will be back.

larsoneinar

28 de dic. de 2013

I drove over 3 1/2 hours to get to the dealership and met with my sales rep Jesse Kincaid. Mr. Kincaid was excellent and made my buying experience the very best that I have ever had.

jtopdog777

23 de dic. de 2013

My experience with Younger was excellent. Sean did an outstanding job of cutting to the chase and getting me the vehicles I needed, with the specifications I needed. Sean did a great job of working with me and not "selling" me something I did not need or want. Younger has a great asset with Sean. The other employees were impressive also. I made several trips to the dealership and each and every time ALL employees addressed me by my name, which was significant because I had not dealt with any of them but they knew my name. That is a great way to earn and maintain business.

frazierleel

18 de dic. de 2013

We found working with this dealership and its personnel to be an excellent experience. Our sales person Mina Park was a joy to work with. She was welcoming, knowlegable, and accomodating. She drew together other staff to provide technical information when needed and the entire staff operated as a positive and supportive team. We were amazed at the high comfort level we felt during the purchase process. The environment was very pleasant, the atmosphere friendly, and there was none of the old fashioned high pressure sales process. We highly recommend this dealership and its staff. We are very pleased with the Murano we purchased and look forward to a continuing relationship with the dealership.

lccnisson

16 de dic. de 2013

I arrived a little early but Gary Lewis came out and waited on me immediately while my service adviser was working with another customer. Ryan Joy my adviser kept me updated and went over the additional recommendations with me. No pressure was given to have any additional work done which I found very refreshing.

DavidASevern

12 de dic. de 2013

Jay Flick was excellent to deal with and I am very pleased with the work performed. It was done in a timely fashion and Jay was very helpful getting through the process.

sjm0688

11 de dic. de 2013

Great people to work with and willing to do what is necessary for customer satisfaction. The experience was just as good from the first time I bought a new car from them. Will come back for my cars in the future.

Mbugbee13

11 de dic. de 2013

Went in for a used truck and ended up buying two new vehicles in one day. Customer service was excellent. Even stayed after hours to seal the deal. Great group of people!

Kbugbee

10 de dic. de 2013

Excellent service during the purchase of my vehicle. They even stayed after hours to complete the paperwork. Great people and great customer service! Highly recommend!

susanm1

9 de dic. de 2013

The employees stayed two hours past closing to finalize our deal!! The price was well worth the hour and half drive. Great experience and we will defiantly recommend this dealer to others.

Reederrj

4 de dic. de 2013

A few weeks ago I had the pleasure of stopping into Younger Nissan to get an insurance quote for my 2007 Jeep Wrangler. It was extremely busy, but I was taken care of right away and EVERYONE was extremely friendly, like you would expect from a dealership whom you had purchased a car from. Jay Flick helped me through the insurance quote process and it was quick and he was very down to earth and I didn't feel like I didn't belong because I hadn't purchased the car from them. I had never stepped foot on this lot until my insurance company told me that this was one dealership that they do collision quotes with, and I have lived in Frederick my entire life. The parts were ordered right away and within days I received a call to schedule an appointment. I dropped my car off and also asked to get an oil change while my jeep was there. By that afternoon I received a call that my jeep was finished with the collision center and was taken over for an oil change and will be ready by the time I get off of work. When I arrived Sergiu was there to greet me and help me to the cashiers desk. Another service department man, which I apologize I didn't get the name, told me that if I had a few minutes that they were just going to give the jeep a quick wash. I was absolutely shocked and of course agreed to wait for a little. I was in shock honestly at how nice everyone was. I want to purchase a car after the winter, although I am not sure yet what kind of make/model I want, I will remember this dealership when I start my test driving. If they treat someone coming in for an insurance quote/oil change like myself, I can't even begin to imagine purchasing a car and having that down to earth, non-pushy customer service and lifetime relationship. I WILL be back and I highly recommend for any service or purchasing that you stop by Younger Nissan in Frederick first!

t84a

4 de dic. de 2013

I purchased my pre-owned 2011 Maxima from Frederick Nissan and the sales experience was very pleasant and relaxed, far different than we are accustomed to. Kyle was very accommodating and helpful. About a month later, I had some follow-up service performed. I dealt with Gary Lewis. Gary is very professional and the quality work on my Maxima was completed timely. I recommend Frederick Nissan.

jnps37

4 de dic. de 2013

I just brought my Murano in for it's second oil change. Again, it was done very quickly. I was talked into a tire rotation which probably wasn't a bad idea, but $20. seems kind of expensive. So far I have been happy with the service department, although I don't know if I would buy another Nissan or Murano. I still feel that the vehicle has subpar paint and it is not as effortless to drive as previous vehicles. Hopefully, if or when I bring it in for real service, it will go as smoothly as the oil changes.

cccherry

28 de nov. de 2013

Great experience with the body shop staff at Younger NISSAN. Very courteous and did a great job. The Frontier sparkles with the poly steel coating. And thanks for fixing the bumper which I christened on the second day. Looks great. I will be back. Hopefully not to the body shop. No offense.

onthefrontier

26 de nov. de 2013

Great experience. Friendly, made every effort to remedy problems with vehicle. Comfortable waiting area with wifi. I would come back again for service of my Nissan

cccherry

25 de nov. de 2013

I had a great experience at Younger NISSAN. It started out with my service rep, James Fink, who was courteous, respectful and honest when we were dealing with the problems I was experiencing with my 2009 MURANO. He referred me to Alvin Baylor, a sales rep, when I decided to purchase a new vehicle instead of dealing with the repair issues associated with the MURANO. I have never had a positive experience when purchasing a new vehicle. Alvin was super courteous and treated me with the utmost respect. I can't tell you how much that means to me when past experiences purchasing a new vehicle have been awful. I am very happy with my Frontier and look forward to further interactions with the Service and Sales staff at Younger NISSAN. Thank you so much. I will recommend you to all my friends!

svawdjuke

25 de nov. de 2013

We always use the express service lane to have our oil changed and Sergiu is always there to greet us with a big smile on his face. He always seems happy, upbeat, and energetic which radiates from him and always puts us in a happy positive mood no matter what the wait may be. I always feel comfortable and confident leaving our car in his hands. He's a shining example of the service and quality that Frederick Nissan strives to promote. The waiting area as usual was clean and smelled of fresh coffee, which is always nice on a cold morning. I always feel welcomed and at home. All of the sales reps are very polite and friendly as well despite knowing we were only waiting on our car to finish being serviced. I gave the rating that I gave because no matter what the circumstance, when I come to Frederick Nissan, I always leave feeling satisfied and happy with my experience, so much so that I always recommend Frederick Nissan to all my friends, family, and acquaintances. Thank you for being one of the few places left that truly cares about the customer experience. So far you have been there for the purchase of our new car, body repair when we were unfortunately were hit only 6 months into ownership (you'd never be able to tell), and all of the various maintenance services in between. As far as I can see I'll never have a reason to take it elsewhere as I would be anxious to take it anywhere else. You've taken care of us completely and we couldn't be more grateful for the quality of the service and workmanship you provide. Thank you again

Drowland1287

22 de nov. de 2013

Way to go Karen you Won Me back as a customer. No one will ever get my business but you. Thank you so much. David

wea5148

21 de nov. de 2013

Kyle and the Younger Nissan Team were exceptional and very pleasant to work with. I greatly appreciated the low pressure selling techniques and the willingness to answer my questions as well as recommending alternatives in resolving my vehicle desires.

stw4898

20 de nov. de 2013

I give high rating because the service was excellent thank you very much. I will be back in the future and I will send all my friend to YOUNGER NISSAN IN FREDICK MD. I love working with Mike Rose.

LHutchison0306

19 de nov. de 2013

One of the best experiences ever purchasing a vehicle. Jesse was professional,and also very knowledgable and helpful. Ed made the financing part very easy.

jayvending

17 de nov. de 2013

Karen and Kevin where super! I would recommend them to anyone. they took very good care of me and were very helpful and informative. Best I've ever dealt with. Thank You so much Karen and Kevin.

skinssteve62179

15 de nov. de 2013

I came in looking to buy today. I told them what I could afford and they made it work. Excellent service and highly reccomended, I will buy from them again.

MichaelFinkelstein

14 de nov. de 2013

I got a great Deal on a new Nissan and was in and out quickly completing the paperwork. The folks were really professional and when I look to buy another Nissan I will come back. I live in Baltimore and work in Virginia and it was worth the trip!

Pincus

12 de nov. de 2013

I happened to come for an oil change on Veteran's Day, lunch-time, very busy. Phil explained it might take longer than usual to get to my car in a LONG line ahead of me. I said no problem, so I went over to the mall to get a jump on Christmas shopping. Upon my return I was amazed to find the line was gone and got the service done expediently. Thanks Phil for being apologetic about any inconvenience, though there wasn't any since I beat the mad rush coming soon at the mall for the holiday!Merry and Happy to everyone at Younger Nissan.Laurie and Dave Pincus

Gymlara

10 de nov. de 2013

I came for oil change. I really like express service for that matter. You don't have to schedule an appointment, just pull up through the gates during service hours. And every time I come there is Sergiu greets you with smile. I also appreciate the report is giving on hands after service. It is easy to understand. Sergiu explain how to read the report and be aware of what to I have to pay attention too.

Fleawest

7 de nov. de 2013

From the start, James exceeded my expectations. He was very professional and courteous. James really went the extra mile trying to get me in as soon as possible, listening to the issues with vehicle and making sure everything was address and met my expectations. He also bent over backwards to keep the cost down which really helped me out considering how much work I needed done. I'm very pleased that two long standing issues I've had with my vehicle have now been resolved.

Loudie

7 de nov. de 2013

Mike Rowe was kind, curteous, professional and patient. He answered my questions and did not pressure me into purchasing a vehicle, which I appreciated so much. Ed expalined each area in the financing of the vehicle, again answering my questions and giving advice.Both gentlemen are to be commended for their customer service.

danzooo

6 de nov. de 2013

alvin was attentive to all of my questions about the vehicle and took care of everything, he went the extra mile. wonderful person to deal with and highly recommended! kevin did all of the paperwork smoothly and accurately. very nice to deal with as well.

cforeman66

4 de nov. de 2013

Kyle was great to work with and explained everything so thoroughly. As a matter of fact, 4 days later, I haven't had to consult my owner's manual once! Love the car and I have had so many compliments on it. I most definitely will recommend your dealership to anyone looking for a car and tell them to see Kyle! Thanks for everything.

88butn0t0ld5

4 de nov. de 2013

Outstanding service - as usual! Sergiu was his normal great self! It's truly tough to imagine any dealership's service department offering greater satisfaction. I look forward to seeing the Younger Nissan crew for my next service appointment, and highly recommend them for all service needs.

IasiaA

3 de nov. de 2013

I can not find enough words for the great experience I had with the dealership. From the moment I called the experience was awesome. Everyone was pleasant and aiding. I walked in the dealership not really expecting much because my prior experience at other dealerships has not been rewarding. But when they showed me my car and told me I was approved for a new 2013 Altima, I was floored. It was such an amazing feeling. They were professional, they were prompt and they were honest let alone amazing.

Jcrewe2014

1 de nov. de 2013

Top notch. Quick turnaround and the level of communication was excellent. This dealership takes care of it's clients. I recommend this dealership every chance I get.

jreuter

1 de nov. de 2013

I had a wonderful experience working with all the gang at Frederick nissan and highly recommend them. They're extremely knowledgeable about the products they sell.

50Trunk

1 de nov. de 2013

This is the 3rd time that I have purchased a vehicle from Frederick Nissan, now Younger Nissan, and each experience has left me very satisified. From the time you walk onto the property to the time you drive off in your new car\truck, the friendly, experienced people there are top notch....If i ever need another vehicle, Younger Nissan will be my first stop....

Jodimcknz

31 de oct. de 2013

We talked through email and did the paperwork online. My salesman was a joy to meet in person (I normally can't stand salesman) and the finance guy wasn't pushy with his sales. Great price on the car!

Eckstine

28 de oct. de 2013

Always fast, friendly service, even at 730am on a Saturday Morning- and I arrived on customer appreciation day for free coffee, donuts, bagels and a discounted oil change! Win Win

rjfedup

27 de oct. de 2013

Doug is always very courteous & professional. I trust him. If he tells me that I need something done to my car, I know he is telling me the truth, & not just trying to sell me some service I do not need. He is a true asset to your company.

RoySimmons

27 de oct. de 2013

The semi-annual lunch that was provided as I waited to have my car serviced was excellent. My wife was given a free key container, and I enjoyed watching NCAA football on the television. Everyone in the service department was great...a real pleasure to come to the dealership for my first service on my new Nissan Versa Hatchback.

Yiqi zhang

27 de oct. de 2013

I bought a 2011 Toyota Camry at a competitive price. The employee here are honest and willing to help, overall it's a pleasant buying experience.

Yarhaxia

27 de oct. de 2013

I had to take my car in for service and was worried about the wait since I had my daughter with me. Upon arrival at the gate, Gary greeted me and started the paperwork. Doug finish the process and suggested that I went to the express service since it would be quicker that way.Sergiu was more than happy to take me thru the express service. He advised that within 30-45 mins I should be on my way out. And yes I was within 45 mins.The staff was excellent, Doug patient with me, Gary very professional and Sergiu speedy.They did not try to have me spend any money. I question them regarding services that I thought I needed and was told that it is not yet necessary. Save my money for now.To too that, my sale person Lacoe was going in vacation for 2 weeks. He called to let me know that he will be away for 2 weeks however if I needed anything I can call and someone will be more than happy to assist. Isn't that beyond professionalism? Thank you LacoeI am thankful for such loyalty and dedication. Thank you Younger Nissan.

TKueberth

27 de oct. de 2013

Service was good. Communication was poor. I had to initiate the calls to find out status of the repair. If you tell me your going to call the next day, then call me. Don't make me pick up the phone and call you. PS. Also had asked the truck be washed - that didn't happen.

treeski

26 de oct. de 2013

This was the most pleasant and quickest car buying experience I have had in 30 years. Alvin knew what specific vehicle we were interested in test driving, and had it ready to go when we arrived. We were in test driving it within 20 minutes after arriving. When we returned, he had a price for our trade, and we had the numbers for a deal. The financial guy was extremely efficient in explaining the required paperwork, and the vehicle was prepped while we completed the paperwork. Alvin then went through the pre-delivery checklist, we cleaned out our trade, and we were on our way in less than 3 hours - with no hassles! Another important point: Alvin listened to what we wanted in a vehicle, understood what we were saying and why, and didn't try to talk us into something we didn't want or need. He was a pleasure to deal with.

dcporter5

23 de oct. de 2013

I have been having my Nissan cars serviced at Frederick Nissan and spent thousands of dollars there for 13 years, trusting you advice completely, but after the last service visit I believe I will have to go elsewhere. I just had an oil change but during the multi-point inspection it was discovered that my brakes were down to 2/32 and that it was metal to metal so my rotors had to be changed out too, on the front end of my Maxima. Since the price was almost $400.00 to have this repair done I went somewhere else to get the brakes done. Not only were the pads NOT at 2/32 but they had not even come close to scoring the rotors. I was told by the customer advisor that it was imperative that I get my brakes done immediately and scared me into having them done ASAP, which was not even close to being an emergency as he suggested. I am totally disgusted. (I have the old pads my possession if you would like to take a look)I was also told there is an additional $3000.00 worth of work to be done on my car. Do I believe it...that is questionable!!! When did your service department switch from honestly helping people with getting their cars repaired to looking toward the Almighty dollar! You have us over a barrel, we rely on our cars daily, and we trust you. How do I trust you now? I have bought 2 cars at your dealership and am in the market for another. I will rethink that one.

KWright89

22 de oct. de 2013

The staff and service I experience at Younger Nissan of Frederick was exceptional and beyond what I ever expected. I am a first time car buyer, and was feeling pretty vulnerable when first searching around. Other dealerships were very intimidating and I never felt as if I was being offered an honest deal. The staff at Younger Nissan of Frederick was so friendly when I arrived, and they were never once pushy or intimidating. They made it very clear to me throughout the experience as well that they were working to put customer satisfaction over anything else, and cared more about my concerns and happiness over their profit or convenience. Although the car I fell in love with was a silver Nissan Sentra (dark interior) not on their lot, they went above and beyond standard dealership service, and drove a notable far distance to retrieve what I wanted. In addition to spending their time and efforts in retrieving the car, they made sure to invest their time in ensuring the quality of the car imported was also exceptional before making me take delivery on it. Karen Luedeman was my direct sales consultant, and she was absolutely wonderful to work with. She truly made this first experience for me special. When I arrived to pick up and see my car for the first time there were even balloons waiting for me on the car, a nice gesture for my new gift. Eric Royer was the sales manager on site during my purchase, and he was also exceptionally wonderful to work with. Kevin Ignasiak was my finance manager for the transaction to which I was probably the most terrified for, but he made me feel so at ease and he really worked hard to make me the most beneficial and affordable financing possible. During the financing transaction I felt as if Kevin had my comfort and happiness as his main priority; he really looked out for me when working out the best warranty and safety features as well. Finally, Steve Farley was the general manager on site to which I met and had the pleasure of working with as well. Steves actions made retrieving my car possible, and his additional time and efforts toward ensuring I drove a quality and safe car off the lot illuminated his exceptional management character and the moral of the company. I couldnt have asked for a better experience, and I will definitely recommend this company and referenced staff to anyone interested in purchasing a car from an honest and high quality service place. Thank you Younger Nissan of Frederick! I am confident in and look forward to continuing my business with you in the future! - Sincerely a first time car buyer and exceptionally happy customer : )

ltazwell

16 de oct. de 2013

Mr. Mark Trinble was very thorough in explaining the vehicle I wanted and was right to the point. We did not waste a lot of time and closed the deal in record time with no hitches. They sent me a letter saying that they could get me into the same or like model with my same payment and they did just that - actually I will be paying a lower monthly payment. I am very happy with this dealership and the customer service...no hassle. Hats off the Mr. Mark Trimble for a job WELL DONE. Thanks muchLawrence T.

shawntoolen

16 de oct. de 2013

Sean gave me a very no nonsense approach to purchase that was appreciated. I had a price the web had suggested and he was very clear at what they could do and why. It made the purchase decision easy and he sent me the paperwork since I said time was tight. We walked in looked over the vehicle, ran through the book options, signed papers and drove away with a new vehicle. I definitely would come back fro future business.

cm2008

14 de oct. de 2013

Sergiu was very friendly and respectful. I needed an oil change thru the "Express" lane service; waiting time for service was exactly as he quoted. He gave me a print out of what I should have checked at my next service appointment. He was very professional and represented Nissan extremely well.

Avega1790

12 de oct. de 2013

I just bought my second car from younger nissan of frederick. I keep coming back because of their great customer service. Kyle was exeptional. I came in with a target goal for a payment and kyle and the younger nissan of frederick team worked very hard in getting that deal for me. They came back with options each time and explaining everything step by step. At the end of the day I left with the model car I wanted at the price I felt comfortable paying and it's all thanks to kyle and the other guys running the numbers! Definitely will recommend my friends to purchase their cars here and I look forward to returning in the future.

bob1675

11 de oct. de 2013

This was perhaps the best service not only from a dealership, but any business I have dealt with in years. Sean brought a vehicle to me to test drive, allowed me to use it for several days, then brought all the paperwork to me to purchase it. I never had to leave my office. It was picked up, prepped and returned to me with everything in order that same day. I can say they provide outstanding customer service. I was extremely pleased with the entire experience and will recommend them and will purchase from them again.

eoyler

11 de oct. de 2013

Doug and his Lead Technician (can't remember his name) were just outstanding. I usually do my own work, but decided to give this dealership service a shot. I am floored at just how good the service was and how friendly the staff is, I am definitely coming back!! I fell like I have a place I can trust and everyone took the time to be friendly and helpful. This is just an OUTSTANDING place!!!! Thank you!!

nsymmonds

10 de oct. de 2013

Started out looking on-line and chatting on line with Karen. Once we managed to get to the dealer she had everything ready for for me to test drive. She also had at hand several leasnig and purchase options so I could make an informed decision. we got the car that night and she stayed late to help us out wihtout us feeling pressured to go or make any decisions.

jmascia

9 de oct. de 2013

Everyone was completely helpful and friendly. Mike did not demonstrate any high pressure sales tactics, they beat our financing offered by the bank, and the dealership was one-stop shopping (financing, tags, license). All and all a very efficient and pleasant experience.

palmtree7636

8 de oct. de 2013

From my initial call to Nissan after seeing a vehcile i was interested in online to my first oil change my experience has been over-the-top. These folks at Frederick Nissan have it together. Everyone was extremely friendly, not pushy and knowledgeable in every aspect of their job. From the moment i shook Jesses' hand to driving off the lot with my new 'used' car was an experience i won't forget for a while and i mean that in a good way. I didn't have to wait any length of time through the whole entire process of purchasing my Rogue. I would definitely recommend Frederick Nissan to anyone wishing to purchase a new or used vehicle. Thanks Frederick Nissa for making my experience a memorable one!

ktingle

3 de oct. de 2013

Overall great experience purchasing my new car at this dealership. Very knowledgeable and polite sales associate who did everything he could to get me the price I wanted to pay. He also took the time to explain how all the tech gadgets worked on my new car worked.

rwkincaid

3 de oct. de 2013

Jesse did a great job getting me the car that I wanted, helping me get financing, and training me on specific systems in the car.

thamil

1 de oct. de 2013

My experience at Younger Nissan of Frederick was great. Mike Rose was so nice and patient with us. Nick Dibiase was also great to work with. He didn't stop till he got us the price we wanted and needed. We are very happy. Will recommend to all my friends and family.Thank you

dpsfire

30 de sep. de 2013

Great price with no pressure. We felt very at home here and our sales person worked hard to get us what we wanted (which actually ended up being more than we expected) at the price that we wanted to pay...we didn't even have to hassle with price, we told them what we could afford and he showed us cars in our price range and some out of our price range that had some "wiggle room"....Would for certain recommend this dealership.

davepiluk

29 de sep. de 2013

We have been searching for the past two months both online & in person at many car dealerships. We are glad that we utilized the internet and are very pleased that we settled on Younger Nissan of Frederick. Karen was very friendly, informative and customer focused. It was definitely worth the hour plus drive to purchase this vehicle here. Ed made the finance process run very smooth. I would gladly recommend this dealership to others. Thank you for your customer service.

eengleka

29 de sep. de 2013

After a long shopping process, found the best price for the car I wanted here. Customer service was great and super friendly. The overall process was really fast from test drive to finance to them handing me the keys. Was definitely worth the two-hour drive.

Gulkjnayr

29 de sep. de 2013

3rd experience with Younger and they never let me down. Excellent communication, courteous and professional. Nice change of pace from most dealerships I've dealt with in past 18 years.

eileengies

29 de sep. de 2013

We have been out of the "car buying" market for years and we were approaching looking for and buying a new car with trepidation. You folks at Younger Nissan made it very easy for us. You were not aggressive in your sales approach and we appreciated that. You were very helpful in answering all our questions about cars, the market, buying process, etc. Steve Latour was especially helpful and addressed our needs honestly and quickly. Kevin Ignasiak made the financial process "a piece of cake".Thank you Steve and Kevin and Younger Nissan in general.

Year2525

29 de sep. de 2013

I cannot say enough about the efficiency and friendliness of the service, especially Doug Rice, who has been there for years. I always have a positive experience. The are honest and very clear about what kind of work needs to be done immediately, and what work can be done the next time I come in. They went the extra mile in my last visit by sending someone out with the courtesy car to pick me up outside the regular courtesy van hours. I went for 60,000 mile service, which is a tad expensive (over $500) but looks like it is the Nissan dealer standard price, not set by the individual dealer.

RobertoC

28 de sep. de 2013

This is the third dealership I've ever been and this one overall the others is the best in car maintenance and customers services. The maintenance crew is exceptional especially Sergio who is always attentive and very polite.

kiljoy

24 de sep. de 2013

I needed 2 tires mounted and balanced on my Subaru outback. I was informed you have the hunter road-force balancing machine which is a preference of mine. I called Phil in service and he indicated he had an opening and I drove right over. The mounting and balancing was completed (with a four wheel alignment) in under an hour. I was truly impressed given I had no appointment. I have never used your service before because I have never owned a nissan, but I am certainly going to consider utilizing your shop for all my vehicles (2 Hondas, Toyota, Subaru, and chevy Tahoe) in the future. The service techs Doug and Phil were extremely polite and friendly. The technician Steve was obviously very quick but was friendly when I met him as well. Steve and Phil also brought to my attention a developing issue with my drivers power window that I am now looking into repairing soon. It was a good catch and I am glad they brought it to my attention.On another note, your website does not mention your having the road force balancing machine nor does the hunter website list you as having the unit either. You might consider advertising that fact. With todays sensitive suspensions the road force balancing is the only way to go for some makes and models. Most customers cant appreciate a properly tuned motor but everyone knows when a wheel is out of balance.Sincerely,Mike G

Totters

20 de sep. de 2013

I purchased my 2007 Versa SL at Younger Nissan in May 2007. I have always had my Versa serviced at Younger Nissan and for the most part always worked with Doug Rice to get any service needs addressed. Doug has always been very accomodating, providing professional information and advice when needed and has always seen to it that any service needs I presented were addressed within a reasonalbe time frame and at reasonable prices. Best regards, Fred Hoffert

scannercf

19 de sep. de 2013

Visited the dealer looking to swap a Honda Fit I was still paying for. Never purchased or drove a Nissan before, so first thing Alvin did was to give me the keys so I could go alone driving the car around the neighborhood, he actually recommended me to go to the highway so I could feel the ride on the road and asked me to take my time, no rush. Needless to say, the car feels great on the road.Alvin gave me a good price on a new 2013 Altima and helped me with all the paperwork ( lot of stuff, since I was still paying the Fit ). He shown me every feature of the car and followed up after the purchase by phone and email. By far the best car buying experience so far ( 5th car purchased so far ).

briangl

19 de sep. de 2013

Good experience and friendly people. They seem to know me well from the past with my service experience. I would recommend this dealership to others.

Lou Canale

18 de sep. de 2013