German Morales

18 de sep. de 2021

Went to the dealer looking for a safe and reliable car for my daughter. I was referred to John Navarro. I called him 30 minutes before arriving. When I got there, he had three cars lined up for my daughter. After close scrutiny, we chose the best and safer one. John was instrumental in this decision process. He was knowledgeable, patient, and helpful. We got a great deal. Thank you John.

Nohemy Pimentel

1 de jul. de 2021

Super happy with our purchase and service! With the help of Angel and Kyle we were able to purchase the perfect car for us. They explained everything super well and did everything in their power to make us feel comfortable and satisfied with making such a big purchase. 100% recommend this place they have a great team and from the start greet you with a smile. Left this place satisfied and happy with my new car! These guys definitely know how to do their job and they do it greatly! Satisfied customer!

Luis & Delia Arroyo

18 de ago. de 2021

I came into Zeigler dealership after finding a vehicle in their inventory that I was interested in. Conner, the sales guy rushed me through the process of taking the car for a test drive and when we pulled back into the dealership, he immediately wanted to talk numbers. It was getting dark and told him this was a big investment for me, and I had to look over the vehicle. He proceeded to rush me inside, which just made me more upset. After going back and forth we reached a number that made sense. The vehicle was washed, but some of the scratches he promised would come off easy, didn't. Conner then tells me to come in the following week to have the scratches removed. The next morning, when I finally got to check out the vehicle in the daylight and not being rushed, I noticed that a molding was loose. I immediately took pictures and sent them to Conner. He told me that when I brought the vehicle in to remove the scratches, they would take care of the molding. The day I arrived to have the service that Conner said they would take care of, he kept disappearing on me. When I spoke to the service manager Arturo, he told me that the dealership should replace it and Conner should order me one. I never heard back from Conner, so I called him. When I called him, he proceeds to tell me, I would have to pay for the part and service labor. Needless to say, I was upset with this. To make matters worse, two weeks into owning the vehicle, my maintenance light comes on. I check it out and it tells me, my oil has 15% life left. Conner, made it clear that the vehicle was inspected and all fluids were changed prior to putting the vehicle up for sale. I WILL NEVER SHOP OR RECOMMEND THIS DELAERSHIP TO ANYONE. Rush to get you to buy a car, then leave you on a deserted island when issues come up. I called Conner once again today and he told me, he'd have one of the managers call me back soon. Not surprised, I still have not received a call. Travel a bit further to get treated with respect. This place needs help. Updated - 8-17-21 After going back and forth, I was connected with JP. He ordered me the new molding and had my maintenance oil light reset. While this satisfies me, It was still ridiculous what I went through to get an inexpensive molding. However, JP took care of the issue an all is well now. Thanks JP.

CHICAGOFOODIE 11

16 de jul. de 2021

I had a great experience at Ziegler Cadillac. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. I had a wonderful experience working with Angel M. The process was stress free and pleasant. Angel was very thorough and knowledgeable. So happy I stopped by.

Masoud Mojtahed

29 de ago. de 2021

I strongly recommend to avoid this dealership. They are bunch of charlatans and crooks. They advertise low prices to lure you to the dealership and then request much higher prices. I was interested in a 2016 Mercedes Benz E350 that was advertised for $23,563. I called and talked to their online representative Angela. We discussed the price and she verified that the car is available and the price is as advertised. My wife and I drove 70 miles from Indiana to the dealership to purchase the car. When I arrived another salesman, John, was assigned to show us the car and close the deal. When I asked for the closing cost out-the-door, he brought us a sheet of paper with $36,000 purchase price. I indicated to him that the advertised price on their website that was agreed by Angela. He told me if you want the car the lowest price will be $33,000. I was insulted and wife and I walked out of the dealership. We wasted half day and drove 140 miles round trip.