bethbauch

6 de oct. de 2016

We have purchased 3 new cars from Zimbrick Eastside Hyundai and every experience has been outstanding. From their sales staff, to finance department, to service department - all are absolutely top-notch. Even though we live in Illinois, and this dealership is 75 minutes away, this is the only dealership I will return to when looking to buy a new car. We have recommended them to all of our family and friends and look forward to our next car purchase.

randysus

28 de sep. de 2016

I'm anxious to see how my first service appointment goes. Until then I cannot answer questions regarding service. I'm not able to complete this survey without responding to the service questions. That is NOT appropriate. I will answer them without having ANY KNOWLEDGE of how they operate.

dsimonson001

23 de sep. de 2016

This is the 3rd Hyundai we have owned. The last (2) purchases were working with Ed Pamprin. In my opinion, Ed is the most thorough, competent and informative sales person we have ever dealt with. He's a real people person. We have really enjoyed the Elantra's we have owned, and will continue to enjoy the new purchase. My wife was a little disappointed that they no longer come with the cd player though. All in all, great car. Thanks again Ed.

frankyokosh

16 de sep. de 2016

Very friendly staff. Good value. Good experience overall. We bought two SUVs a couple months apart with Hailey and Chris. They were both attentive to our requests and provided quick and thorough responses to all our questions.

can913

10 de ago. de 2016

The salesperson, manager, dealership, went out of their way to find a vehicle met our requirements.We wanted full size spare tire for our new vehicle. Knowing that most manufacturers have these "spares in a bag" was a disappointment. Well not at this dealership!! They found us the vehicle meeting our specific requirements....with a full size spare tire!! This was totally unexpected. We're sold on Zimbrick and will be back when we purchase our next new car.

sonja.liston

10 de ago. de 2016

I loved my experience here. Johnny was nice, professional, and made the whole experience fun. I felt like I was car shopping with a friend even though I was on my own. Can't thank him enough!

kristikrogman

4 de ago. de 2016

My experience at Zimbrick was great. Great to work with Gerald and Ed. Would definitely recommend them to anyone. Thank you so much for all the help.

JohnH

3 de ago. de 2016

I took my Hyundai in last December for an oil change and tire rotation. The person who was in charge of my service came into the waiting room after about a half-hour and told me that they couldn't balance one of my tires, and that I should replace it. I declined, having put only 12,000 miles on the "certified" tires, and had little money to spare.I thought little of this, but went on a trip a couple of weeks ago, and checked my tire pressure beforehand as a safety precaution. I have a very good bicycle pump with an accurate tire gauge. Three of the tires measured perfectly at the recommended pressure of 32 pounds, but the tire Zimbrick wanted to replace was overinflated to 40 pounds.I should mention that I only went to Zimbrick East because I had been upsold on repairs at Zimbrick West, and a friend suggested I would get better service at the Eastside location. So much for that. I was going to the dealership for repairs because I thought this would be the best way to stay in compliance with my warranty. Or, more accurately, warranties, since I was sold a second warranty on top of my first one when I bought the car. I guess they saw me coming.

gleal1974

26 de jul. de 2016

I had very good experience buying my new car And Johnny Herndon is an amazing salesman,he help me with everything. He explained everything about the car. I just want to say that he is doing a really good job. Thanks Zimbrick of Hyundai east.

willow_breeze39

9 de jul. de 2016

After 2 other dealership visits, I was discouraged by the pushy arrogance of salesman. One even told me, "We don't make any money on this deal"? Really? why would you come to work then. We decided to try Zimbrick and SO glad we did! Our Salesman Johnny was kind and knowledgeable. He genuinely seemed interested in getting us what we needed at a great price! No push, no convincing, no oversell. .just good old helpfulness. We will be back for all our vehicle needs in the future! PS Johnny, Stay away from the Taco bell!

paulsainsbury

9 de jul. de 2016

I had a 2013 Hyundai hi-brid, and was very satisfied. I wanted to stay with the hi-brid and did so, only getting a fancier vehicle this time. The service I recieved in the past was excellent and definitely influenced my decision. My salesman was super and worked out all the details.

olsonra5

24 de jun. de 2016

This is the second time that I have bought from this dealership and have been thoroughly satisfied with both purchases and with the service department everything is always done as expected to cost a reasonable and the vehicle is always much cleaner and nicer than it was when I brought it In

mikalsen.wi

22 de jun. de 2016

The staff at this dealership are all-around great people. They make buying and servicing a vehicle enjoyable and provide top-notch customer service. Our family has bought five cars from Zimbrick Eastside Hyundai because they are simply the best.

ronbenischsr

22 de jun. de 2016

I believe I have already covered this in my earlier comments. Dealing with Mr Leung was the most pleasant car buying experience ever, with the possible exception of my first car 50 years ago.

animalrie1970

12 de jun. de 2016

I really love my new Tucson. The friendliness at the dealership was great. I recommend John Yeung as a salesperson. He was very helpful in helping us decide on a vehicle that met our needs perfectly.

davidrubenjohnson

11 de jun. de 2016

salesperson presented and dealt with me in a honest manor. service department was helpful on getting the car ready to drive off the lot in short notice.

rimsky

10 de jun. de 2016

We thoroughly enjoyed our car buying experience at Zimbrick Hyundai East Side. Our salesperson, John was very professional and low key....not pushy as we have seen at some other dealerships. The entire process from looking at cars, to test driving different cars, to pricing and financing, was easy and painless :) We would definitely recommend Zimbrick Hyundai to our friends and family.

irjanke

28 de may. de 2016

Friendly and efficient service each time we purchased a car. We are returning satisfied customers. The service center is always great to work with and is helpful in working with our schedule.

carrah_a

17 de may. de 2016

Very clean, organized. everyone was pleasant and put in the time and effort to make the whole buying process stress free and efficient. Would highly recommend to others.

kristinawilliston

2 de may. de 2016

Love the new Tucson! John was fabulous. We already have recommended the dealership to a friend! He picked up his vehicle a week after we purchased ours and he loves it.

nvoss45

21 de abr. de 2016

Was a terrific experience at Zimbrick. Every person I met was friendly and courteous. Had questions a couple of days later and Johnny got back to me promptly.

rmckoy

31 de mar. de 2016

I love my new Santa Fe and it has everything I could ever want on a car. I had my previous Santa Fe for 15 years and I'm sure my 2016 Santa Fe will be great also.

heypolly53

24 de mar. de 2016

Ed Pamprin is a very helpful salesman. We have purchased another car from him. He is very patient and kind. We did not feel rushed or pushed into any decisions. He was very considerate,even when I ask him to look for a grey interior instead of tan.

hansoo.kim90

17 de mar. de 2016

Worked with Johnny Herndon and he was very friendly and professional. Was patient, answered questions, looked over options, the whole deal. Felt taken care of and appreciated all the service. He even came and helped me drop off my rental car so I wouldn't need to take a cab back. I was very happy to drive away with a great car. Thank you!

mred10

4 de mar. de 2016

This is the third Hyundai that we have purchased from a Zimbrick Dealership. We have always had them serviced there, and will continue to do so with this one. At first we were not sure if we wanted to purchase a Hyundai, but a friend had one and they were happy with it. Unless something unusual happens we will continue to purchase Hyundai's in the future.

VCLARSON

21 de ene. de 2016

I would recommend this dealership to anyone and everyone. The staff was very knowledgeable and friendly. They explained everything very well and answered all questions I had. The process of purchasing my vehicle went smooth!

BOBFORLER

20 de ene. de 2016

treated well, could come back anytime if I had any questions. like how he took time with me showing all features of the car. After I pick up the car he keep in touch with me by mail and phone.

DONDIBROCKMAN

13 de ene. de 2016

Very accommodating and helpful with showing us what type of vehicle we were interested in. Getting us a good financing and we have always had very helpful service from your service department with Steve and Dave answering all of our questions and keeping us informed as to our repair work.

JAMESMMCCOOL

12 de ene. de 2016

Got a great lease deal on a very nice 2015 Hyundai Sonata. Felt very comfortable throughout the whole process. The staff were very helpful and friendly.

DENVERWILKES

6 de ene. de 2016

We had a great experience purchasing our Hyundai Santa Fe. Everyone seemed very knowledgeable, friendly, down to earth, and we love the vehicle and the price.

JEFFANDDONNA

1 de ene. de 2016

I love my new car. I told my sales person at Zimbrick Hyundai Eastside what type of vehicle I was looking for and they listened to me and found me just what I wanted.

RICHARDFMUNSON

25 de dic. de 2015

My good experiences are why I keep coming back to Madison Hyundai Eastside. Have had several models and am now the proud owner of the Tucson.

JBUSKE

21 de dic. de 2015

They took the time to show all of the features of the vehicle. Financing was painless. Overall great experience. Would recommend Zimbrick Hyundai to anyone in the market.

KORTHHAUS

9 de dic. de 2015

Wasn't sure if I wanted a 2015 or a 2016 Sonata. The sales rep (Ed Pamperin) had both vehicles in the drive in front of the dealership, let me look over both of them and explained the differences between them. This really made it easy for me to make a decision ( I chose the 2016 Sonata). Delivery was the next day and we sat in the new car for quite some time as Ed set up the Blue tooth, BlueLink, XM radio and explained the user selectable features and went over the many questions I had.

Nicole

14 de nov. de 2015

After having a very rough experience with the last dealership, Johnny and Ed made this a walk in the park. Car buying is always something I like to avoid but after this time, I will be sure to spread the word, this IS the dealership when looking for a new vehicle.

J Emm

7 de nov. de 2015

I used John Bridgman to buy a used Accord. The transaction was actually rather enjoyable. I was apprehensive buying from a dealer other than Honda but quickly realized that these people are fair to deal with. The dealer finance rep treated me good too. He explained the optional warranty and it makes a lot of sense to me so I am covered for the power train stuff until I hit 125,000 miles. That'll take me years. I endorse John.

Dennis Meier

31 de oct. de 2015

John was very knowledgeable and fair in helping us purchase our new car.

Mackenzie R

30 de oct. de 2015

I worked with Johnny Herndon on buying a 2015 Sonata. He was fun, professional, and low pressure.

CHRISTOPHERMJOHNSON

26 de oct. de 2015

Buying process was professional and the sales representative, John Leung, was great to work with!! He is not aggressive to sell you cars but will answer any questions you have if any. Highly recommended to buy a car there!

Cody Kuchinski

19 de oct. de 2015

Paperwork was quick and painless, able to drive off the lot after some financial dealing. Mr. Leung was professional and honest with the sale. Right away mentioned a blemish on the car instead of pretending to ignore it. Overall very satisfied with the deal.

Mechelle Sneed

17 de oct. de 2015

Zimbrick Eastside Team was great helping me get my new car. John Leung, Ed Koziel and Service manager Dave made a bittersweet experience one I will always remember. Proud to be part of the Zimbrick Eastside family. Looking forward to the future.

Sharknado

10 de oct. de 2015

I wasn't totally convinced my sales rep knew that much about the vehicle, but with all the documents he provided I'm convinced this won't be a problem. I just assumed the difficulty was due to a lot of features in the 2016 model being new and different from 2015. That's the only reason I gave the buying process 4 stars instead of 5.

Adam & Becky

9 de oct. de 2015

Over-the-top excellence is how I would describe my experience at the Hyundai dealership on High Crossing Blvd. Gerald, Sales Consultant and Chris, Sales Manager were kind, courteous and above all else respectful. Being a young couple, like we are, it was nice to be treated with these traits. In addition to the great treatment we received, Chris was able to work with us to find the best solution for our car buying....rather our car leasing needs. This combination is what won me over and I will not forget this anytime soon. Thanks to you both!

Steve Hyundai East fan

7 de oct. de 2015

I have been a ccustomer at Ziombrick since 2008 & have purchased 9 cars over the years.my salesman has been Gerald Ayers for all of my purchases n.b. He in my estimation more awards than anyone in my recent memory in any field.Ed Koziel has navigated me through the finance field over & over again ! Mike Barth is the leader of the parts & maintenance & his very good serivce tech & his customer service reps Dave & Steve. What a great group ! No issue & no stones left unturned.

Elantra Fan

7 de oct. de 2015

John Leung was great. Fast Purchase. Very Nice Salesman

Charlie O.

4 de oct. de 2015

I recently purchased a 2015 Hyundai Sonata hybrid car from this dealer. Everyone that I spoke to was courteous and seemed to respect my time. My salesman was John Bridgman. John was very easy to talk to and very knowledgable about the hybrid. I didn't come with the intent on purchasing a hybrid, but when John demonstrated all of the features of the Sonata , I thought that the techy stuff would fit my lifestyle well. Plus it's good for our environment. I am getting 40 mpg just like John said I would. It is a very comfortable car and drives great. My financial transaction went smoothly and the business director was Ed Koziel. Ed gave me a very fair price on an extended warranty, so my new car is covered for 10 years. I keep my cars for the long haul so I saw a big benefit in the warranty. My only gripe is that Hyundai doesn't cover oil changes or tire rotations. If you buy a car here, plan on being here for an hour because John is very thorough when showing off the features of the car. My entire experience with John and Ed went well. So far, so good. I'm happy I chose Zimbrick.

Damian

3 de oct. de 2015

I called about the great deal I saw online, but by the time I got there it was sold. I did see the car with SOLD and watched it go away a few minutes later. John Bridgman got what I was looking for and most importantly, what was important to me. I my case - in service date, miles and of course price and interest rate. He quickly figured out the best car, got a good price from his manager and we started. By the time we were done, we finally figured out the warrenty and its transferability and got the interest reduced by over 35% working with Ed Koziel. Got a nicer color and saved $500 and learned some along the way. Not an unpleasant way to spend 3.5 hours.

William

2 de oct. de 2015

Zimbrick was great in the purchase of my new vehicle. John Leung was my salesperson but had help with Brad Dennis at Zimbrick Buick/GMC Eastside. It was great to see that Zimbrick employees all work together. I would recommend using them!!

Mary schmelzer

29 de sep. de 2015

We bought another Hyundai Sonata from John Bridgeman. My husband asked me to go talk with John about buying a Hyundai Elantra but he fell in love with the 2015 Hyundai Sonata. John takes his time explaining all the workings of the car and is very knowledgeable so we would definitely buy another Hyundai from John. We love Zimbrick Hyundai East side.

SMAC1244

28 de sep. de 2015

This was my second Hyundai at Zimbrick, and I've had Hondas through Zimbrick in the past. It's always a pleasure dealing with the people there, and the level of customer service in the sales and servicing departments is consistently outstanding!

T128028S

24 de sep. de 2015

Staff was very professional, efficient, and customer oriented. Understood exactly what I wanted to purchase. Sold me exactly what I wanted to purchase. Did my research ahead of time to make sale go smoothly.

Lars from Michigan

24 de sep. de 2015

I drove 500 miles from nothern Michigan to buy a car from John ansd it was worth the drive

KianaB

23 de sep. de 2015

John Leung went and Ed Koziel went above and beyond to make sure I had a better experience with Zimbrick the second time around by finding me a much better deal with a 2014 Hyundai Elantra. Never in a million years did I think I would be driving a car this beautiful. Ed and John definitely fought for me to receive a much better deal and made me feel more than comfortable with my purchase. I cant thank them and Zimbrick Eastside enough!

JEFFREY.WINKLER2

22 de sep. de 2015

John did a great job identifying my needs - I knew the car I wanted and I didn't want to spend a bunch of time with useless information. He presented me a fair price and a delivery timeline that fit my schedule - may just be the best car buying experience I have ever had!!

The Plasma Cutter

17 de sep. de 2015

My wife and I came in for our 2nd service appointment and John Bridgman spent some time again with my wife going over the phone and "blue link" features. He is very patient and we both appreciate his time. See John if you are seeking someone that understands good customer service. Good guy.

Chucka

16 de sep. de 2015

My experience buying my new car was amazing! I did not feel any pressure to purchase the vehicle. John was extremely helpful throughout the entire process. His demeanor was very professional, and he was very knowledgeable about the vehicle I purchased. I highly recommend buying a car from John Bridgman.

The Plasma Cutter

15 de sep. de 2015

Zimbrick Hyundai East is my dealer. Go see John Bridgman. We bought our Elantra from John in May 2015. We came in for our 2nd service yesterday. John was very patient with my wife and went over some other goodies with her. She loves the bluetooth, it gives her another excuse to talk to the kids on the phone. John is a good guy. Coffee is free too.

BERIC17

10 de sep. de 2015

My buying experience could not have been easier. The dealership provided a fair value assessment of my trade-in. I found a vehicle that fit exactly what I was looking for with features and price (2016 Santa Fe Sport AWD Ultimate Package) and at no time did I feel any pressure from the sales, finance or management staff. All were prompt, professional and courteous. I had a specific exterior/interior and feature combination I was looking for and the dealership located it immediately. The combination of vehicle and excellent service left me no choice but to purchase my new vehicle that day!Thanks so much for making my experience the best I have ever had when buying a car!

DNOBLE1003

9 de sep. de 2015

Gerald was extremely helpful. I got exactly what I was looking for, at an affordable price. I am so happy with the car that I purchased.

JIMWI

7 de sep. de 2015

Great Experience, Very satisfied with all aspects of this purchase. See Gerald for your car needs. He will help you find the right car for you.

tom/sharon

6 de sep. de 2015

Great customer service and price. We would return again to buy a car.We enjoyed the tour of the dealership and meeting the service people we could be working with in the future.

barb cook

28 de ago. de 2015

The past 5 years I always have had great service John Leung has been very helpful

Tombo

28 de ago. de 2015

we purchased an Infiniti M37x from Zimbrick and the experience was great. Our salesan John was very straight forward and helpful. got a great car for a fair price - I wouldn't hesitate doing business with Zimbrick Eastside again !

Randy & Tina

24 de ago. de 2015

My mechanic advised me to sell my old van. Knew we needed to buy a replacement fast. Had a budget set and really wanted a Hyundai Sante Fe. Since it was our wedding anniversary, we decided to stop in after some morning golf. Damian Cox showed us the fleet of Sante Fe's in our price range. Before our anniversary dinner Damian took our old van off our hands as a trade and had us driving to dinner in our previously owned spiffy Sante Fe! Awesome experience. Great price. Great service.

KMMEYERKRISTA

14 de ago. de 2015

It was wonderful!! I had a great experience! I was taken care of very well!! I would highly recommend my friends to come here and get a car!!

JASONJEN

10 de ago. de 2015

Got me the exact vehicle I was looking for at a fair price. We were treated fairly and honestly from the beginning to end of the transaction.

Lisa

24 de abr. de 2015

Just purchased my first brand new car last week and John was great to work with. Helped make sure I walked away happy with my purchase and worked with me to make sure I got a monthly payment that worked with my budget. Looking forward to many more future purchases!

DandyAndy

2 de abr. de 2015

Although we haven't purchased a car yet, we wanted to leave a review for a dealer and salesman that we met. John Bridgeman from Zimbrick Eastside Hyundai is a very friendly and warm fellow to talk to. They didn't have the exact car that we're looking for but when we do finally buy one we plan on using John and Zimbrick. Very courteous, friendly and seems to genuinely care about finding us the RIGHT car. Thanks John. Andy P.

Dandy Andy

27 de mar. de 2015

This is the second purchase that our family has done with John Bridgman from Zimbrick Eastside. John is our go to guy for car related questions. He was very patient with my daughter. She wasn't entirely sure what she ultimately wanted and John took his time, and I'm sure but his tongue a few times, and finally she settled on a 2012 Honda Civic. I trust John and am very pleased with the Zimbrick name. We're happy customers again.

Bonnie Scheu

13 de mar. de 2015

I would recommend this dealership to anyone who wants a new or used car. All the folks who have helped me were very friendly, polite and helpful. When I went to look at a new and larger car I was first introduced to John Leung, he showed me all the features in the Santa Fe that I was interested in, so now three months later he still helps me whenever I have a question, he always has time to go over everything and greets me in a friendly way. I am really happy with the service department and David Finco is the go-to guy because he keeps track of everything my new Santa Fe and my old Accent need. The waiting area is comfortable and thank you for the snacks! Bonnie

Pittdawg69

3 de mar. de 2015

My husband and I recently purchased a 2012 Volkswagen Tiguan from Zimbrick Eastside at their Hyundai dealership. Our sales guy was John Bridgeman. The experience was splendid from the time that we set foot in the dealer till the time we left with our car. It did however take a while to get the car ready for us to take. John walked us through each step though and we are very satisfied. Car salespeople carry around a negative image with them but John taught us that there are a few good guys in the auto business. I will definitely recommend John to our family and friends that are looking for a new vehicle. We felt no pressure at all from anyone in the dealership. John gave us a tour of the building before we left and gave us a loaner car to use while they worked on ours. Great people to deal with.

Kelly McFee

28 de feb. de 2015

I NEVER leave reviews. NEVER! But I am compelled to tell everyone that I can that Zimbrick Eastside Hyundai is absolutely the best dealer I have ever dealt with. I bought a 2015 Hyundai Sonata from John Bridgeman three days ago and just can't get over how great things went. Within five minutes of pulling into their lot John was outside to greet me, very courteous and seemingly very knowledgeable of their inventory and advertised specials. I actually showed up intending to look at a Hyundai Elantra but once John told me about the new body style of the Sonata, I was hooked. John showed me two different Sonata's and I fell in love with the second one. This guy is awesome. I ended up buying one of their "service loaner" cars and got a very fair deal. I bought a slightly used/new model with 2200 miles for a used car price. I was pre-approved at Summit Credit Union so the financing went very smoothly. John spent over 1/2 hour showing me everything on the car while his financing guy (Ed) got the paperwork done. I ended up leaving with the car about a hour and a half after I got there. The kids were kept busy in the waiting room with the big screen TV and WI/FI. I love these guys. If you're looking for a new car, you have to stop and check this guy out. And he's not paying me to say this! LOL. Really, he's easy to talk to. I will definitely recommend this dealer to my friends and family. Now I'm off to drive my new Sonata.

britishbloke

10 de jul. de 2014

The only decent part of this experience was buying the car at the Economy Korner , Zimbrick eastside, after that it went downhill fast! Beware! Make sure you check EVERY single part of the car or take it to your mechanic and have them check it out! Within a few days I found a problem with one of the buttons on the car not working. I called my salesman John Bridgeman; he asked that I bring the car in. I came looking for a solution to the problem but he was xxxx bent on blaming me for causing the problem. The way he dealt with the situation was rude, un-professional and degrading. Now I have to spend $200 to get this fixed. When I purchased the car, I was assured that I would be back there to purchase my next car, I guarantee I wont be!

mdcody

3 de oct. de 2013

I dealt with a salesperson that listened to what I wanted in a vehicle and sold me what I had requested. The salesman was very informative on the features of the vehicle and it's performance. Matt the paperpusher also did a very good job of explaining the process and sold me an extended warranty. A nice clean facility with great customer service! Keep up the good work.

BStreich

18 de oct. de 2012

I have done all of my service at Hyundai on my Accent for the past 10 years. Unfortunatly the transmission just went so I had to trade it in. However, I want to mention the top notch service I have received consistantly from this dealer. Randy has always been up front and honest with me. He has broken down big service bill's to repair parts in stages so I did not have a high bill when I had a big repair to do. They were also very friendly and accomodating and explaiend all repairs in detail so I knew what I was paying for.

wayneshd

5 de oct. de 2012

We had just totaled our car in a crash. We needed to select a car soon because we were without 1. The staff was very helpful in selecting a car from the many choices used and new. There was not any high pressure sales. Because of the great deal we got we were able to buy a brand new car. We are very pleased with our experience and highly recommend this dealer

Tracydan

31 de dic. de 2010

I have received fabulous service consistently from the folks at Zimbrick's Eastside Hyundai dealership. They have gone out of their way to do whatever they could to provide great service. I feel they genuinely care about you and your experience with them and consistently deliver high quality, friendly service. They have been fabulous to work with and Dave even stayed late one night so I could pick up a car. Servicing your vehichle is not typically a fun experience, but these folks do their best to make it as postive as possible and I am greatful for that. I would (and have) recommend them.