Charles O'Neal

13 de oct. de 2016

It was perfect. Samantha should become the GM. .

Ralph Widmyer

6 de oct. de 2016

I always get a superb job when I visit Conway Ford. Mitch takes care of all my issues, he is an excellent employee.

Ralph Widmyer

5 de oct. de 2016

Performed warranty work, which we are well pleased with. .

laura wise

4 de oct. de 2016

howard was very helpful and did everything to help me find the right vehicle for me.

Donna Collins

3 de oct. de 2016

It was a wonderful experience. Nathan kept in mind the features it had to have even if we didn't. We so appreciated that. We bought a car 3 years ago from him. The experience was so good we knew we wanted to deal with him again. Thank you for the assistance from everyone.

JOEL PHILLIPS

30 de sep. de 2016

EXCELLENT, JUST WHAT I NEEDED IN A VEHICLE. BOB AND BARRY ALWAYS DO THERE BEST. LOVE THEM GUYS.

Micah Kint

23 de sep. de 2016

Great! This was our first time buying a car I never once felt that I was being taken advantage of. Everyone in the dealership was very helpful and friendly.

Stephanie Childs

22 de sep. de 2016

Overall I was satisfied however I did ask and was told they would vaccum and wash my vehicle for me. It was not done.

Sharon Bishop

21 de sep. de 2016

Working with Samantha Fields was great! .

alejandra perez sanchez

19 de sep. de 2016

it was a great experience working with howard he was very professional

Karen Ryman

15 de sep. de 2016

Our experience was excellent. All of the staff was very friendly and accommodating. We were able to negotiate a price of the new vehicle that was satisfactory to us!

Ben Armstrong

13 de sep. de 2016

The experience was great! .

rickj

9 de sep. de 2016

I had over $2000 in items stolen from my vehicle in the service department at conway ford. i have purchased several vehicles here but i will take my business elsewhere and i reccomend you do the same. management was insulting and very unhelpful.

Sharon Tunnell

7 de sep. de 2016

Nathan greeted us and immediately took care of all of our needs.

Bruce Hazel

2 de sep. de 2016

It was a great experience! I got the car I wanted at a price better than I expected and James Parsons made the whole experience the best I have had in 45 years. Thanks very much!

Jonathan Kelly

29 de ago. de 2016

I love the new truck and the experience was great!

Sigi

29 de ago. de 2016

The sales man Thomas Baccari was very helpful, knowledgeable and professional. He took the time to help me set up some of the features on my new car.

paula bradley

25 de ago. de 2016

Absolutely wonderful and really enjoyed working with the Internet sales lady (Sam). She was full of energy.

Daniel Schubert

23 de ago. de 2016

Good service. Very informative about what services the car needed. A pleasure to do business with Mitch.

James Aslinger

17 de ago. de 2016

Everyone at Conway Ford are great James Parsons was a big help and Victor explained everything clearly This is the second car we have purchased we would definitely be return customers.The service department also is always very helpful no complaints at all with anyone.

James Frazier

12 de ago. de 2016

The process of buying a pre-owned vehicle went very well. Everyone involved did a great job of handling business the right way and made sure that everything worked out well.

Ralph Widmyer

11 de ago. de 2016

Very pleased, friendly service, prompt, and efficient. .

Barbara Zook

10 de ago. de 2016

Thomas is awesome!!!! he goes above and beyond with his customers. Mr Allen with the finance department was wonderful with explaining all the steps of the process.

Dave2017

5 de ago. de 2016

I visited Conway Ford last Saturday for an oil change on my 2014 Explorer [mu 3rd one in a row]. As I was waiting I decided to check in on a new car opportunity. Ran in to Rich. What a great guy. We had a 2013 Mazda6. Conway was able to give me a trade in value and I ended pulling the trigger and purchased a 2017 Fusion. What a great experience at the dealership as well as a great vehicle. I am a loyal FORD owner and hope they continue construct vehicles they way they are.

Cargirl, Elaine

4 de ago. de 2016

They were very nice and helpful. They did great work. The sales man did a great job and was very friendly.i would buy another car from here next time

Karen

31 de jul. de 2016

Bob Schenone and Sammy Allen both were fantastic! Both were very knowledgable, helpful and patience!!!! My experience was great from the beginning all the way through purchasing my new vehicle!

Paula Bradley

13 de jul. de 2016

I mostly dealt with the Internet sales lady Sam. She was very polite and full of energy..Very helpful and knows her vehicles...great experience. ..

Preacherman

13 de jul. de 2016

Barry Norman is the man.He is a business man with great integrity.Barry knows his business and will execute with accuracy and fairness.His sales team supports him in a very professional and timely manner.I trust and recommend Barry and his staff very highly.

Shellie Gibson

8 de jul. de 2016

We had a wonderful experience with Conway Ford. From the moment we walked onto the lot to the final moments of the deal, everyone was very nice and courteous. They went above and beyond to find us the perfect vehicle that met our needs. We are thrilled with our new vehicle and cannot thank Conway Ford, Nate, and A J enough for staying late on a Saturday to help us out. Having everything ready for us on Monday and the car ready for pick up Monday night. So surprised to see this kind of amazing sales and service from a car dealership.

redhead1

29 de jun. de 2016

My visit to Conway ford deal-ship was one of the best thing i ever did, Everyone was very friendly and helpful. most importantly they did it with a smile, love them and highly recommend them.

Mitch Young

24 de jun. de 2016

There was a slight problem with the service intended, however it was quickly rectified. .

Thomas Gonzalez

23 de jun. de 2016

the experience was excellent, Nate was knowledgeable, professional and kind. Victor was a pleasure to deal with. .

Katie Merritt

22 de jun. de 2016

It was excellent. Jimmy James and AJ were very helpful.

PJ075813

12 de jun. de 2016

I bought a 2014 from Conway Ford eight months ago. That was great experience. Due to back problems I needed to trade the mustang and returned to Conway Ford. I had another excellent experience. They gave me top dollar for my trade, they answered all of my questions and it was a seamless transaction. The salesman was very courteous and professional as well as the sales manager, finance department and all encountered. Great deal from great dealership! I would highly recommend Conway Ford!

Jordan Sabrina

23 de may. de 2016

Had a great experience, Nate was a great sales person Financing was simple and fast Thanks all you guys at Conway Ford and see you next time.

SC Econmics Pro

12 de may. de 2016

After several major service events, it became obvious that short term profit is more important to this dealership that customer loyalty and retention. On every visit, I was subjected to the "nickel and dime" treatment where the service department attempted to twist the arm for more repairs. Verification visits to local auto repair facilities proved the repairs were not necessary.

JanforFord

4 de may. de 2016

I take my car in to Conway Ford for a "safety checkup" before I take a car trip and I know they will tell me if it is time for any service based upon current mileage, which I greatly appreciate. I recently had a safety check and had service done during which time they found the car needed a bit of work covered by the warranty. I was so please that this was handled for me as I might have been on the road with car trouble had I not gone in. I also had my car washed and vacuumed. They didn't charge me for washing the car nor did they charge me for the safety check (tires, fluids, etc.). Mitch at the Conway Ford Service Department is so helpful and friendly as are the rest of the staff. I have always been so happy with my dealings with the Conway Ford Service Department and am a loyal customer.

Richard Leonard

1 de may. de 2016

Conway Ford gave us top dollar for our trade-in when other dealers in our area would not!This is our go to dealership for life!

Hirt

17 de abr. de 2016

have my Super Duty and F150 serviced at Conway Ford Service Department and the service department is awesome and outstanding everytime. service done right first time

Edat40mpg

7 de abr. de 2016

Finally, a dealership that promotes helping customers find the vehicle they want,not just one in stock. I am impressed with James Parsons diligence and vehicle knowledge. His desire to provide ultimate client satisfaction with their vehicle needs and his general salesmanship make for an enjoyable auto experience. Samantha is a wonderful addition to the Internet sales department. She has a natural ability to make customers feel like they are important and gravitate towards her friendly personality.Dealerships are only as good as their personnel. Conway Ford wants your business.

JanforFord

2 de abr. de 2016

In June 2012 I purchased a Ford Fusion from Conway Ford and I love this vehicle. My experience was positive and I have been taking the car for service to the Conway Ford Service Department, I have been extremely pleased with my experiences with the Conway Ford Service Department and Mitch, who works there, is especially helpful as are the other personnel. They work with me, keep me and recognize me when I come in. They are friendly and helpful. While waiting for my work to be completed one day I met a man who had purchased his Ford elsewhere but drove the extra distance to Conway because he discovered that the Conway Ford Service Department was excellent and he liked the staff there so much. The service department has done some little extras for me from time to time when I've needed something like a safety check prior to a trip just to ease my mind before setting out or detailing my car prior a visit from my son so that my car would be looking it's best. My most recent visit was for an oil change and safety check.

Mustang29

20 de mar. de 2016

I brought my 2016 for service for the first time I purchased my car they're very nice place no problem no hassle when I wrote my car for service I made an appointment with a gentleman named Joe he took excellent care of me and my car and I was also introduced to the service manager everybody there was very friendly knowledgeable and helpful I will be back for my eight month service thank you

cathy28463

23 de feb. de 2016

I have had my 2014 Chev. serviced at this dealership several times. A few days ago I ran over something and had a problem with one of my tires. Without an appointment I rushed to the dealership. Randall met me with a big smile and cheerful hello, (which made my day after this problem) and took me in for the repair immediately even with the shop full . My wait time was less than 30 minutes for the job to be completed. Randall and his shop techs are the best and really know what they are doing. I never have to come back with a shop comeback because the job was not completed or done correctly. Friendly staff, great service and very easy to deal with. I recommend this shop to everyone.

William McKenna

30 de dic. de 2015

My email to the General Mngr Mr. Barry Norman Mr. Barry Norman, I forgot to send this email earlier. On Monday August 3, I had my 2005 Ford Excursion Diesel towed to Conway ford for engine repair. Mitch Carpenter was my assigned representative. Mitch told me he would have my truck looked at and get back to me ASAP. On Tuesday afternoon August 4th Mitch called me and told me that the EGR cooler and oil cooler needed to be replaced and that it was a major repair job that requires a lot of hours to complete. I explained to Mitch that my family and I were from Philadelphia Pa and were here on vacation camping at a campground until Friday August 7th. To make a bad situation worse, I had my travel trailer with us that I towed down with us. Mitch told me there were a few customers in front of me and he would see what he could do to expedite my repair job. On Wednesday morning August 5th, Mitch called to tell me he was able to put my repair job a head of the others because of my unique situation and it should be ready by Friday August 7th. It was cutting it close, but I was happy. Then on Thursday afternoon August 6th I got a call from Mitch telling me he had some guys put in some OT to make sure my truck got done in time! I came over shortly after the phone call and picked up my truck. I am writing this to show my appreciation to Mitch and everyone else who took care of me and enabled me to get home WITH my travel trailer and family. Mr. Norman, you have a GREAT bunch of employees that work at Conway Ford o went above and beyond to help me!!! William McKenna

Roadstarday

26 de nov. de 2015

I have had new cars for the last 30 years ,and this was the easiest sale,friendly ,polite sales people and dealer ship.iiiikam very happy with my car

gnldodd413atsc.rr.com

30 de sep. de 2015

Great Customer Service, Anthony Johnson - AJ is what he says, The Car Dealer for the People. My daughter and I both got new cars, thanks to Nate Fosters excellent car sales ability. The Conway Ford Team is one to trust - time and again. Nate Foster is a credit to the Ford company.

loco2014

31 de ago. de 2015

Purchased my new Ford 150 at Valdese , NC and had to stop and get my phone reprogrammed back into the Bluetooth equipped radio at Conway Ford Inc. in Conway ,SC. Was sent straight to the service department we met Carlon Bessant the service advisor. He was with a customer and just as soon as he finished with him, he a immediately helped us.and reprogrammed our Bluetooth with our phone numbers back in it. Carlon was very knowledgeable and he also was customer friendly and made us feel at home even though we did not buy or truck there.

Turbo4and fast

31 de jul. de 2015

Traci Luke ... outstanding knows her ford mustangs to the tee . Helped me unload my trade showed me ALL features of the 2015 mustang and I have never taken a test ride alone until .....CONWAY FORD They are a relax sales atmosphere . If you are serious about buying go to CONWAY FORD

Joeleaks

30 de jul. de 2015

Traci Luke says it all , knowledgeable , friendly and extremely helpful. Transferred all my articles from my trade to the 2015 mustang showed me ALL options and downloaded my phone . And to me the big shock was a solo test drive which in all my car buying has never happened until CONWAY FORD

Buddy

18 de jul. de 2015

Pleasure doing business with conway ford sales personell and staff. My second pyrchase from them And I will be back. when the time cones to trade again.

gberger

10 de jul. de 2015

I recently leased a 2015 Ford Fusion from Conway Ford. This is my 2nd Fusion and I believe 9th or 10th car we have purchased from this dealer. Not being a car person, the make and model of the car matters very little to me. The reason we continue to return to Conway Ford is because of the peoplethat work there.Over the last 20 or so years Conway Ford has made buying a car simple and painless. Our salesman over the years has been Bob Schenone. Bob goes out of his way to make sure we get great service and great deals. Bob has taken care of many of our friends and family. He just help our daughter purchase her first car. He made what could be an intimidating experience, a great life experience for a first time car buyer.Thanks to everyone at Conway FordGreg Berger

Phil Lind

24 de oct. de 2014

This review, although not fully directed at this dealership, I am posting to warn consumers of the potential out come from dealing with these dealerships owned by the same people. I would hate for someone else to buy from a dealership but not be able to get service from a local one. Let me tell you about my Mike Reichenbach and Conway Ford experience, I purchased a 2003 F250 from this dealership with what was claimed to be 103,000 miles. (Buyers order, Sales paperwork, and all finance paperwork stated this mileage.) After everything was done and the sale was finalized I had them do any needed repairs to the truck ($1600). I got the truck back from their shop after it took them almost 2 weeks to do 10 hrs worth of work and proceeded to travel to see my grand-daughters birth. I made it just outside of the South Carolina line when the truck began pouring oil out from underneath the hood. Luckily there was a Ford dealership at the exit I took. (Mike Murphy Ford, Highly recommended!!!) Their techs examined the truck and found that the oil pressure switch had been damaged during the work I had done. We had to spend the night in order for them to get the part in. Needless to say me and my wife missed the birth due to this. After leaving Mike Murphy Ford we continued our trip without further incidents. Upon arriving back in Florence I ordered a new dash cluster since the odometer was blacked out when I received the truck. I took the new cluster in to Mike Reichenbach Ford because it had to be programmed to my truck. When the technician replaced my gauge cluster he approached me in the waiting room and asked me how many miles did I state were on the truck. I told him that all the paperwork I had said 103,000 and he informed me that there were actually 267,000 miles on it. I approached John Burke, Sales Manager, with the situation and asked what they were going to do about it. They offered to buy the truck back for what I had paid for it but I had already invested a lot more than that in it. They paid off the extended warranty that I had purchased with the truck because of course that was void now due the fraud of it having different mileage than what was told to me. This dealership never once offered me any compensation for the loss of value that I now suffer due to their business practices. Mike Reichenbach called me and offer to fix a still existing water leak , that I had since their original service, and a free oil change. I reluctantly took the truck back to their shop and figured maybe this time would be better. WRONG. I had my truck returned to me with the same water leak and now the oil pressure gauge dropped to no pressure at idle. Assuming that they had damaged another sensor I replaced it but to no avail. A few weeks later, you guessed it, truck wont start. When Mike Reichenbach hears about the problem, he asked that the truck not come back to his dealership. I of course had NO problem with that. I had my truck towed to Conway Ford. Conway Ford examined the truck and diagnosed that it needed a high pressure oil pump.($2700). After that news I told them that I would get in touch with them the next day on whether to proceed or not. An hour later my wife gets a call from the service adviser. He informs her that they have gotten a phone call from above and told not to work on my truck. Reason not given. Mike Reichenbach then tells my wife that he will pay to tow my truck anywhere except one of the dealerships that he is affiliated with. Mike Reichenbach was more worried about Conway Ford finding out the issues with my mileage and the lack of quality work performed in his shop, than me being able to get my Ford truck, bought from his Ford dealership, repaired at another Ford shop where I could have received the Ford 2 year warranty on parts and labor. I ended up taking my truck to a recommended garage owned by a mechanic that has been working on International motors for over 20 years. The mechanic examines my truck and finds that when the free oil change was done to my truck Mike Reichenbachs technician had broken the plunger that retains the oil in the filter when you shut off the truck. Not only did he break the piece and drop in into my motor, he also left the remains of the piece in the canister. When the technician who did the oil change was asked, he admitted to breaking it and leaving it in the motor. He stated that he figured that the oil pump screen would catch it. Upon removing the oil pressure regulator my new mechanic found some of the plastic pieces stuck in the seat for the regulator. This caused the no pressure at idle along with leaving me with a free flowing oil pressure system that stops diesel trucks from running. He then removed the IPR valve only to find more plastic collected all over the screen for it. After these things were replaced and cleaned I had him go over the whole motor. He found the water leak, it was a clamp that had never been tightened up when Mike Reichenbachs dealership did the original work along with other problems that were supposed to have been repaired. Mike Reichenbach Ford also decided to send their service manger along with one of their "techs" down to question my new mechanic about what was wrong with my truck. Now remember that they refused to work on it, refused to have any of TJ Johnson's dealerships work on it, but had the nerve to drive to my mechanics shop and try to get involved in his repairs. After 6 months of headaches after headache and multiple thousands of dollars spent to fix problems caused by trusting Mike Reichenbach Ford I ask that anyone who ever evens considers doing business with Mike Reichenbach Ford or his associates PLEASE, PLEASE, PLEASE, DO YOUR SELF A FAVOR AND RUN ELSEWHERE.

Steve Sizemore

9 de oct. de 2014

Bob and the rest of staff very helpful and courtous .

bernard henninger

7 de oct. de 2014

good service and really nice salesperson, Will shop again

Lindy Perritt

18 de sep. de 2014

Treated with courtesy and respect. Great Salesman by the name of Lou. Would recommend to anyone interested in purchasing a car.

jERRY bARNHILL

6 de ago. de 2014

Was completely satisfied with service from sales to service department

BILL AND COLLEEN BRANDT

9 de jun. de 2014

VERY EXCELLENT MR PARSONS IS A GREAT MAN TO DEAL WITH..

roger Howell

14 de may. de 2014

Good the 2nd purchase from Bruce Newmark in less than 2 months

Michelle Strang

21 de abr. de 2014

excellant!!!!!! did not feel the normal pressure most people feel when buying a car!!!!!

Ashley Watson

10 de abr. de 2014

They helped me quickly...............................

Art Anderson

7 de abr. de 2014

No problem scheduling. Works completed in timely manner

loyd moore

2 de abr. de 2014

Bob, never pressures me. I like that.......................

Robert Froelich

31 de mar. de 2014

The salesman was very helpful and knew the product line.

Connie Clifton

28 de mar. de 2014

Nice and courteous as always...............................

Gray Updegraff

27 de mar. de 2014

Have only had great service here....................................

Fairley Mccallum

26 de mar. de 2014

Very good and fast service..................................

Damione McBean

25 de mar. de 2014

One word, Excellent. Nathan Foster was well professional, knowledgeable and understanding to my needs. He is a big asset to your organization.

Karen Johnson

24 de mar. de 2014

Always good service................................................

Wanda Howell

21 de mar. de 2014

Our past experience with salesman Bruce Newark made us decide to come back to Conway Ford and see what deals they had going.

ED CURLEE

20 de mar. de 2014

Excellent. All individuals involved with the process were professional and courteous at all times and made the car buying experience very positive.

Micheal Roberts

17 de mar. de 2014

I've had several procedures done in the last few months. Friendly service and great work

John Livingston

6 de mar. de 2014

Dealt with Bob Schenone and had a great experience. Bob came highly recommended from a good freind of mine and he did not disappoint. He was very freindly, was very upfront and clear about the entire deal. I could not be happier. Very glad I dealt with Bob Schenone.

Mac Lawrimore

3 de mar. de 2014

HE WALKED ME THROUGH EVERY STEP AND POINTED ME IN THE RIGHT DIRECTION

eddie ritzmann

28 de feb. de 2014

was a quick and easy process was on my way in no time at all. the guys did an exceptional job.

Casie Goldstein

26 de feb. de 2014

The experience was great..................................

Andrew and Jennifer Harrelson

20 de feb. de 2014

Very Pleasant and Friendly...........................

eugene norkus

18 de feb. de 2014

The experience was great. I had stopped over to check out a truck that was in inventory on Saturday, but the vehicle was taken to another lot. Damian Mathews called me back on the morning of February 17 setting the appointment for 11:30. When I arrived the vehicle was standing tall all nice and clean with shiny tires. We went on a test drive and put together a great deal. I would highly recommend dealing with Conway Ford no matter what your past credit looks like!!

Micheal Ruffino

12 de feb. de 2014

Everything was very good........................................

dannie steele

10 de feb. de 2014

Very good about selling the car......................

Willie Allen

31 de ene. de 2014

Very good.............................................................

Kenneth Sylverster

29 de ene. de 2014

Easiest vehicle I ever bought.........................

JIM AND GAIL DAY

28 de ene. de 2014

Jim was very good to us treated us well.......................

Kim Gable

24 de ene. de 2014

Great and very fast...............................

Michea Bowman

23 de ene. de 2014

Outstanding!! Quick and fast service. Mitch was great. He kept me updated and made sure everything was taken are of

Linda Sine

20 de ene. de 2014

Very good friendly service/.................................................

eric pressley

13 de ene. de 2014

it was an A+ experience .................................

David Traver

9 de ene. de 2014

Great service........................................................!!!!!!!!!!

Pete Morgen

7 de ene. de 2014

Great and fast service..............................................

Charles Childress

3 de ene. de 2014

Service was performed and inspection completed very quickly time wise

Larry Frost

2 de ene. de 2014

This will be my dealer for a long time......................

gervx2

24 de dic. de 2013

Excellent. Could not have been more satisfied with the experience & the purchase.Lunch at delkivery was great.

GEORGE AND SANDRA SPINATSCH

23 de dic. de 2013

Easy,pleasurable experience and fast. ...........................

jimmieehudson

20 de dic. de 2013

wonderful friendly service, Best dealership in south Carolina.

bobby robinson

17 de dic. de 2013

very experienced very helpfull......................

steven williams

6 de dic. de 2013

5th purchase here would go nowhere else. ..................................

franklin knight

4 de dic. de 2013

James already new what I was looking for.had already brought one Explorer from him.Showed me and Marsha white 2010 Explorer.Talked about the price we agreed shake hands.No hassle no problems.Franklin S Knight

Fred Cummings

2 de dic. de 2013

Were happy with salesman working for us, as well as the internet manger help.

Duane Allen

28 de nov. de 2013

I always have a great experience at Conway Ford.........................

Abby Cribb

27 de nov. de 2013

I enjoyed my experience at Conway Ford. Tracy Day was very helpful in assisting me with my new car purchase. Friendly smile and great attitude!!

Meredith Young

25 de nov. de 2013

Our experience was great. Mr. Avant was attentive, but not too pushy.

William Cantey

22 de nov. de 2013

Tracy is a very sweet sales lady and Victor helped me get real close to the payment I needed. Thank you.

Jerry Rabon

21 de nov. de 2013

Very comfortable everybody is nice.......................................

PENNY AND EDGAR STEPHENS

18 de nov. de 2013

EXCEPTIONAL SERVICE WE ARE RETURN CUSTOMERS .............................

George Klein

15 de nov. de 2013

Been great dealing with service..........................................

Frank Payne

13 de nov. de 2013

It was the best .....................................

Bill Paul

12 de nov. de 2013

My bother came here Saturday to look for a smaal cheap trunk for a Xmas present for me . Mr Bruce would not leave him alone until he drove it. From a reg base cab he talked my bother for $1,000 he could get a xcab Mr Bruce is GREAT

leroy barr

11 de nov. de 2013

This is the forth vehicle I have purchased from James. He is a longtime friend as well as a person I can trust to make sure that I wind up with just the right vehicle for me. I will continue to come to him for all me vehicle needs

shirley jordan

6 de nov. de 2013

As always it has been a great experience here at Conway Ford.This is the 5th vehicle that we have purchased here and as always very pleased.Bob Schenone is our sales person and he treats us like family as does the whole staff.

Betty Hearl

31 de oct. de 2013

Very friendly and helpful.r..........................................................

Russell Nixon

28 de oct. de 2013

Great as always..........................................................

Lloyd Huggins

25 de oct. de 2013

Exceptional service. I have always had my car serviced here.

Jordanna Senior

24 de oct. de 2013

Very professional and always informs me of exactly what needs to be done.

George Klein

18 de oct. de 2013

Buns. Service was very good.................................................

david davis

17 de oct. de 2013

Bob did outstanding job and service......................

George Pernod

16 de oct. de 2013

Great service need new waiting room chairs..................................

Scott Carter

15 de oct. de 2013

Everyone was very helpful Richard and Victor exspecially.

Brianna Rose

14 de oct. de 2013

Was a very pleasant experience and Tracy was very helpful and willing to work with us to provide us with what we wanted!

itsjustmeb3

10 de oct. de 2013

Nate was very helpful!!!!!!!!!!!!!........................

Deborah Hughes

9 de oct. de 2013

Great service like always ! ! ! ! ! ! ! ! ! ! ! ! ! !

Rhonda Stell

8 de oct. de 2013

Fantastic, everyone was friendly and courteous. Would definitely visit this dealership again and would recommend anyone else to try visiting this dealership if they are in the market for a vehicle.

Jonathan Sandford

7 de oct. de 2013

Our experience was more than could be expected. Made to feel very welcome and as though we were a part of their family. We have a baby on the way and feel very comfortable leaving in our new purchase. Thank you for all your help.

Larry & Trish Horinbein

7 de oct. de 2013

Very good experience dealing with Richard Avant. He makes the car buying experience a pleasure. We also enjoy the great products from Ford.

bhcs63

21 de may. de 2013

My experience with Richard Avant and Larry Nobles was exceptional from the time I contacted Mr. Avant by e-mail. By far, this was the friendliest dealership I visited in 3 days. Their follow up with me was great and we settled on a price. Paperwork was handled without any problems and was very quick. Car was ready to pick-up for me at my convenient time. Mr. Avant took time to sit with me in the car and explain all of the new gadgets I would be dealing with to operate the car properly. I highly recommend anyone to visit with Conway Ford before making any decisions about buying a new car!

kevin1234

5 de may. de 2013

I was looking for a new hybrid vehicle. I have driven a Honda Civic hybrid for the past 6 years. Although I was satisified with the Civic, I wanted something more sporty looking. I looked online for all of the available hybrids and decided to look at the C-Max. I contacted three dealers via the internet and went to the first two and was not completely satisified with the deals that were offered. Richard Avant, the Internet Sales Manager at Conway Ford contacted via e-mail and telephone. My wife and I went to look at the C-Max there and then sat with Richard to see what kind of deal we could get. We were very happy with the offer made by Richard and we traded in my Civic and purchased the C-Max. I have purchased many new cars in the past 40 years and this was by far the best experience I have had in those past years. Richard was a true professional and Conway Ford should be commended for having an employee of this caliber. Everyone I dealt with there treated us in a very friendly manner as though we were past customers, which we were not.I ordered some all weather mats, mud flaps and bumper protector for the new vehicle. I arranged a date in which to drop the car off to have the mud flaps and bumper protector installed. Both the parts and service employees were great. The installation went well.If and when I am looking for another vehicle, I will certainly check out Conway Ford first and hope Richard is still there.

Mpallof

3 de may. de 2013

Finance department messed up my title work and I had to spend 3 days at the DMV and the sales man blamed me. The worst. I would pay extra for a car other to deal with these clowns.

Teanie 51

2 de dic. de 2012

I went to Conway Ford to get a new mustang. Which they had a couple in the lot. I parked my car and got out to look at a red one when Greg the salesman came up. He ask if I wanted to test drive it and I told him no because it was starting to rain and I would wait. Explained my problem to him about my other mustang being totaled. I told him I was waiting on Allstate to settle up with me in about a week. He kept right on and said let me get the keys and we will take it out. So we did. I drove about two blocks down the road and turned around and went back. When I parked the car, he started to explain the radio. He then said do you want me to work up some numbers for you? So I told him he could give me a price and what he though the payments would be. We got out of the car and then he started to talk about the cars rear end as being sexy. I walked on in. He sat at his desk and started to ask me questions and said sign here, its just to give you a quote on the car. I signed and he said he would be right back. Well he came back after ten minutes went by and said ok my boss printed this up for you. All you have to do is sign on the dottie line here while pushing the paper under my nose along with the pen to sign with and you can walk out of here to night with the car. No money down and the payments will be 410. I told him no that was to much. He then got upset and sat back in his chair and said I must be missing something here. I really didn't like that at all. He kept pushing the paper and I kept saying no. I then told him I had to go. He said well come in the back and meet my boss and let him hug your neck before you leave. I got up and he got up and he went one way and I went the other way OUT THE DOOR... I then got a phone call from Greg 20 minutes later and he said I though you were going to stick around for a bit. I told him no I had to go. He then stated are you going to call me tomorrow. I said sure after Allstate calls me. Knowing I was not going to call this man back. I went some where else and got a mustang just like the one I drove. Well now a couple of days later I found out that they ran my credit six times which takes a point off of your credit score each time. I would never send anyone to Conway Ford or will I ever go back there. He is lucky if he does get sued for sexual harassment...

lilataylor

18 de nov. de 2012

Bob Schenone worked after the dealership was closed to make sure we got the paperwork taken care of when we bought our vehicle. The Finance Office got us the best finance rate possible. We love our new vehicle. This is the second vehicle we have bought this year from Conway Ford. We have bought several vehicles from Conway Ford over the past 25 years and have always received great service!

bubbahorse

24 de jul. de 2012

misleading info on auto bought tells you about how great their inspection process and then you find out later a bunch of lies.

nick

10 de jul. de 2012

Don't ever deal with brad unless you want to be lied to and yelled at.

nasty

28 de abr. de 2012

i'm glad i went there these guys are the best.....................

Escape Drake

4 de mar. de 2012

The wife saw this pretty metal flake, blue escape. We took it for a ride and wondered why the car rode so "hard". We checked the air in the tires found 37.5lbs in each tire, door says tire pressure is 30lbs. Changed it to 30 lbs in all four tires and the car rode soft smooth and quiet... She liked all the high tech stuff tell the car to call someone and no hands phone dials for you ask the car to take you somewhere and it gives you directions from some "Russian" Satellite LOL She loved how the back seats lay flat and the sporty mags look sharp. No sales pressure we did our homework befor we negotied the price and got a good deal

hocahoon

21 de sep. de 2011

I recently visited Conway Ford to have the transmission rebuilt in my wife's van. In the process of rebuilding it they managed to tear the exhaust manifold to pieces. They stripped the studs, stripped the nuts, didn't seat the collar properly and now I have an exhaust leak.They then proceeded to tell me that this wasn't their fault and that this would have happened to anyone who rebuilt this transmission. I said well that's why I'm here at the dealership, I was relying on your expertise to NOT tear this thing to hell and back doing such delicate work.THEN they wanted $500 to install a new manifold, I can order the manifold right now from Autozone for $60....I talked to the service rep, the service manager, and finally the general manager. They all gave me the same line of BS, not our fault, bolts strip sometimes, it would have happened to anybody, blah blah.I will never, ever give Ford one shred of business again in my life.

brendab68

15 de jul. de 2011

They took advantage of me on price and quality. i bought a car knowing the damage and another dealer told me that they received the insurance and was to pass it along to the buyer and did not do that.

sjhampto

19 de mar. de 2010

I had just moved down to Conway for school and my check engine light went on in my 2006 Mustang. I took it to be diagnosed and it came up that my egr sensor had a problem. I then took it to Conway Ford to have further testing done and they said that my egr sensor and valve went bad and also that it gunked up my throttle body. I asked what the cheapest possible option was and they quoted me at $450 and that and qouted me the times it would take and around how much maintenance would be. When I went to pick it up they told me that they had to do more to clean the throttle body and they had to bring the price up to $660. I later went on to find out that the hours Ford has it written up to do and the hours they quoted me were completely off and they made me pay way more then what it should have been. Overall I am completely displeased with this service department and will never take my car back there.

azhlynne

12 de nov. de 2009

We had a ford Windstar that had a few problems. One was that it kept shutting off when it switched into 3rd gear and also there was an electrical problem resulting in a continual draw on the battery and the vehicle having no lights at all. We took the van into the dealership to have it repaired. The parts department told us that they would need to replace the instrument panel "For starters". We asked them if they had found the problem and they told us "No". We asked them why they wanted to replace the instrument panel if they could not fix what was causing the electrical problem. We thought that if the problem was still there and we paid the over 7 hundred dollars to replace the panel the new panel would just short out as well. We kept going back and forth with them and the outcome was that the repair bill would just keep going up with no end in sight until they finally found the problems. Faced with skyrocking and never ending bill, we decided to go ahead and trade the van in for a new Ranger. The salesman we spoke to went back to the parts department and came back to us and told us that the parts guy said the van wasn't even worth $1500.00, but he was willing to give us that in trade. This was a 2001 Windstar with only 86,000 miles on it. We asked the salesman what they would do with the van and he told us that they would sell it at an auction for parts. We went ahead and bought the Ranger and went home. a few days later I walked out of our garage and lo and behold I look down the street and see my Windstar sitting in a neighbor's driveway! I couldn't believe it! I knew there was no way Conway Ford had discovered the problems and fixed them in just a few days. I went and spoke to the neighbor who told me that her sister had been test driving the van and that it kept cutting off on her while she was driving it and also that she had no lights. I was shocked that the van was on the road still in the unrepaired and potentially dangerous condition that had brought us to trade it in. I warned her about the van, telling her that we had owned it and that it was not fixed. Then I went home and looked it up on Conway Ford's website. There sat my van (I compared the VIN numbers and yes it was definately our former Windstar) for sale for over 8 thousand dollars!! I could not believe it! They cheated us out of our trade in, lied about sending it to auction and put it on their lot even though they were fully aware of the problems that Van was having! That would have been a golden cash cow for them- sell the van for a lot of money after only "giving" us $1500.00 for it, then when it had problems the new owners would have brought it back for repairs thus giving Conway Ford even more money. I contacted Ford Company and told them about the problem. Ford Company did not seem to care that we had been taken advantage of, they were only concerned that Conway Ford was selling an uncertified used car. The van finally disappeared from Conway Ford's lot, but no one from either Conway Ford or Ford Company ever got back with us to try and resolve our situation. I guess Ford just has way too much money to worry about losing a customer. In the future we will NEVER, EVER go to Conway Ford for anything, nor would we ever recommend that company to anyone. We are also done with Ford products.

glady

18 de sep. de 2004

I just purchased a used 2003 Explorer and traded in my '94 Explorer which, by the way, was a great, trouble-free vehicle that just kept going. I loved it! This purchase couldn't have been a better experience. I found my 'new' Explorer on their website and it was exactly as advertised .... which isn't always the case. It was fairly priced and in perfect condition. From my initial phone call to Conway Ford to signing on the dotted line, this was a very pleasant experience. My salesperson, Joe Haiden, was outstanding. He's courteous, friendly, knowledgable, reliable - a real sales pro. I couldn't recommend him more highly. Suffice it to say that based on my experience, you couldn't go wrong purchasing a vehicle here. <br>Kudos to Conway Ford and it's fine staff! Your customer service is outstanding.