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There have been reports about issues with the Fusion's instrument cluster, where the lights may turn on intermittently, all the gauges drop to zero, and the instrument panel lighting doesn't work properly. Some owners have experienced sticking, inaccurate, or dysfunctional gauges as well. Additionally, the cruise control and AC may be disabled during these incidents. Many owners have had to replace the instrument cluster, which is responsible for displaying important vehicle information and alerts about potential issues in the internal systems. It plays a crucial role in helping drivers operate their vehicles safely and maintain them effectively. Problems with the ground connection can lead to complete failure or inaccurate readings. In some cases, replacing the instrument cluster may be the only solution if other troubleshooting methods fail.
In a few models of Ford Fusion vehicles, there may be a problem where the instrument panel resets to its default settings after the vehicle is shut off.