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If you experience any issues with the radio in your 2014 Ford Fusion, such as freezing or a lack of sound, the initial step you should take is to reset it. Resetting the radio is a simple process that involves pressing and holding the power and right arrow buttons simultaneously until the system powers off and on again, which typically takes around ten seconds. If resetting the radio does not resolve the problems or if the radio does not turn on at all, you may want to inspect the fuses as they could have blown due to a power surge to the radio. Fuses are relatively easy to replace.
I couldn't get any assistance with my radio stuck on 530 kHz with no sound. Checked the fuses and reset it a few times with no success. Can't change it from 530 kHz at all.
To reset the radio in a 2014 Ford Fusion, hold down the power button and the downward-pointing right arrow for approximately 10 seconds. This action will restart the system.
I attempted it, but it didn't do the trick.
If the issue persists, the Audio Control module (ACM) may be faulty and requires replacement. You can find the module below the radio, and you'll have to remove the surrounding trim around the radio and shifter before using a 7mm socket to detach the ACM.
I'm experiencing a similar problem where no error codes are showing up after connecting it to a scanner. I started hearing static through the speakers, and then suddenly the radio stopped working. It's now stuck on 98.1 and won't change channels or adjust the volume. I've tried various fixes, but nothing seems to be helping.
I'm experiencing the same issue - there's no sound and it's stuck on channel 101. I've attempted to reset and unplugged the battery, but I still need help.