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How can I troubleshoot the power steering assist issue on my 2010 Ford Fusion and reset it?

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35 answers

★ Top Answer
Daniel C

The 2010 Ford Fusion power steering assist problem indicates that the motor has disconnected from the power steering system. As a result, the steering wheel will be very difficult to turn, making maneuvers challenging. Additionally, the wheel may be less responsive, causing you to turn more slowly than expected. You cannot simply reset this issue; you will need to take the car to a mechanic for repair, typically costing around $300. Driving with this problem is highly unsafe, so it is crucial not to overlook it. It is advisable to have the car towed to a repair shop rather than driving it there.

More answers

  • Vickie J.

    I own a 2010 Fusion and sometimes my power steering doesn't work. The "power steering assist fault" message appears. I usually have to turn off the car and then restart it to get it working again. Has anyone else experienced this problem? I'm wondering if it's a fault with the power steering assist system, or if it's related to an electronic issue with the alternator or battery.

  • Craig R

    I brought my 2010 Fusion to the Ford dealer after experiencing a flat tire on the left front that damaged the power steering unit, resulting in a costly $1,975 repair. I am hoping for a recall to be issued so that I can be reimbursed. It is unfair for Ford to burden everyday people with such expensive repairs, many of whom cannot afford it. The design of the power steering system is truly terrible. As a result, I will not be purchasing another Ford vehicle. #TeamChevy all the way!

  • Lisa Moya

    The power steering system of the 2010 Ford Fusion may be subject to a recall, so it's important to reach out to your dealer for support.

  • Alma J.

    I contacted the dealership today and they informed me that my 2010 vehicle is not part of the current recall related to this problem. Nonetheless, I am experiencing the same issue myself.

  • Mashood

    I am experiencing some problems with my 2010 model car.

  • Kayla C

    My power steering in my 2010 Fusion is acting up too, and it's an issue I'm currently trying to resolve. I don't have the funds to pay the $1200 it will cost for repairs, and I feel frustrated and helpless.

  • Luther M.

    I have a 2010 Ford Fusion that we purchased brand new, and it currently has 76,000 miles on it. Recently, the Power Steering Assist Fault warning has been appearing and won't reset. This issue has occurred in the past year, but previously I could resolve it by restarting the car. I contacted the dealership, but my car is not included in the recall of 493,000 vehicles. It's frustrating that my specific vehicle is not covered under the recall.

  • Gabriel Ayala

    I have a 2010 Ford Fusion experiencing the same problem. I brought it to the dealership, and they quoted me $2600 for the repair. I find it unfair that newer models from 2011 onwards are being recalled for the same power steering issue, but my 2010 isn't included. If there's a class action lawsuit being considered, please keep me informed as I would be interested in joining. This situation is unacceptable.

  • GO1DAN

    Handling this situation, Larry's statement is invalid, except in the case of the 2014 models.

  • Theo K

    If you're curious about a solution, someone who's not mechanically inclined can tell you that the system design is very problematic. When a car with their power steering system gets a flat tire, it sets off a warning that turns off the power steering help. It's not technically an "error," but a safety precaution advising against driving with a flat. The second time we had a flat since owning the car, we had to take it to a professional with a code reader to manually reset the warning, which took some time to complete.

  • Ronny

    Purchase a Honda or Toyota for a hassle-free experience with minimal issues aside from regular maintenance.

  • Jack Rambicourt

    How did you manage to reset it, Kevan Heitman? My buddy recently passed away, and his destitute mom only has her car left, but the power steering is acting up. I tried to help since I'm good with fixing things, but I couldn't figure it out. I feel awful that I couldn't fix it last night, and reading this forum thread has made me feel even more hopeless. Your suggestion for restarting and resetting gives me a glimmer of hope.

  • The Real Mechanic

    I've been having trouble with the power steering in my 2010 Fusion, it keeps turning off and now it's difficult to steer. The repair was estimated at $1400, but I don't have that kind of cash on hand. Barry is mistaken because the 2010 Fusion isn't listed on ford.com or nhtsa.gov. They only recommend regular maintenance checks. I've filed a complaint with nhtsa but haven't had any luck. I've only had this car for 3 years and it's already causing me problems.

  • Bela

    In June 2022, I had a similar experience with my 2010 Ford Fusion. A flat tire was followed by a loss of power steering, causing a dangerous situation where I narrowly avoided a collision with oncoming traffic. Ford diagnosed the issue as a faulty rack and pinion, quoting a repair cost of $2,800. After negotiating, I was able to bring the cost down to $2,000. It's alarming that this recurring problem is not being effectively addressed by simply replacing the same flawed parts and allowing these vehicles back on the road. The design flaw is not only a safety hazard, but also a potential threat to lives.

  • Audrey M.

    I have a 2010 Ford Fusion with the exact same issue. Ford claims there's no recall, and they're asking for $1,800 to repair it. I'm ready to join a lawsuit if it happens.

  • Keith K.

    I own a 2010 Ford Fusion, and even though the front has two new tires, my car's power steering is acting up and urgently needs an alignment.

  • Sheri J

    I recently encountered a situation where my Ford Fusion lost power assist and the alarm started going off while it was parked. It didn't turn back on after that. I'm concerned about what caused this to happen, as it could have been dangerous if I had been driving. The incident occurred on a day when the temperatures dropped to the teens, even though it was during the daytime. The alarm went off as if someone was tampering with the car, but when I checked the security cameras, there was no one there – just the alarm sounding.

  • Anthony N

    Purchase a Chevrolet vehicle.

  • Howard I.

    I've been grappling with this problem for the past year, and it's really wearing me down. The issue keeps coming and going, which is frustrating and unsafe. I was given a repair estimate of $1400, and I don't have that kind of money just lying around. Barry is misinformed; if you check the NHTSA website, it shows the issue is not listed and recommends regular inspections. I've submitted a ticket to NHTSA and am waiting for their response.

  • Cadillac Kevin

    I've been dealing with a constant stream of issues with my 2010 Ford Fusion. First, I had to replace the rack and pinion steering twice, and now the power steering isn't working at all. I can't afford to address this problem at the moment.

  • Bernard K

    I'm currently facing the same problem with my 2010 Ford Fusion. On top of that, I'm struggling to find a place to live, and I have three grandsons who live with me and I take them around everywhere. I brought my car to the Ford dealership in Florida, Ford AutoNation, and they quoted me $1500 for the repair. However, they're not certain that the fix will completely solve the issue.

  • Jerry M.

    Ford is not a reliable company in my opinion. Instead of providing solutions, all I can offer are more cautions for people to steer clear of them. The car I have from Ford has turned into a real nightmare, and the dealership's only focus seems to be charging excessively for fixing design flaws. The built-in computer is programmed to disable the electric drive after a period of 9 years, and their proposal is to replace the battery for a price that exceeds the value of the car itself. I discovered a quick fix to reset the electric drive for just $15 in five minutes from a mechanic who does not work with Ford. Recently, I've been experiencing spontaneous issues with the steering. It seems reasonable to seek assistance from a reputable mechanic rather than engaging with Ford any further. Their primary interest does not seem to be in fixing existing problems but rather in persuading customers to discard their current vehicle and purchase a new Ford instead. After this experience, I have made up my mind that I will not purchase a Ford vehicle ever again.

  • Justin R.

    Make sure to inspect components such as the CV axle, ball joint, and bushing in the drivetrain. If you find any issues, be sure to repair them. Additionally, the power steering may need to be reprogrammed. I can address these issues for $750. Sorry for any confusion in my language.

  • Tonia G.

    Hey Tammy, I'm interested too! We've had two recalls on the airbags. Oh yeah, I'm getting close to saving up $1400 for mine! 😄

  • Lz

    You are not required to accept it.

  • Nick C

    I'm experiencing the same issues with my 2010 Ford. First, the front passenger-side tire went flat, followed by a loss of power steering. The repair costs are exceeding the car's value. As a single parent, I can't afford a new vehicle or to fix this one. Has there been a recall for this? What options do I have in this situation?

  • Sean C

    I am facing the same problem, and I don't understand why I have to pay so much when it's obviously a system issue. I will contact the dealership in the morning. I had a scary experience, and Ford should be held accountable for it.

  • Jan P.

    My car is having the same issue, and I swear I will never purchase another Ford. I have decided to get rid of it as it's not worth trying to trade in or sell.

  • KaironMartinez

    My 2010 Ford Fusion was experiencing this issue on and off. But today, when I tried to start it, the steering wheel was completely locked, and a message about power steering assist popped up! This is a major problem for me, as I don't have the money to get it fixed!

  • Maureen J.

    Get in touch with your nearby Ford dealer if you have a 2010 to 2012 Ford Fusion (excluding V6 engine). There is a recall for the electric power steering, and they will repair it at no cost to you. I contacted them today and they scheduled me for next week. I'm located in Mt. Orab, Ohio.

  • K maipoko

    Make sure to check that your tire pressure is at the correct level for all four tires and ensure that all tire pressure sensors are working properly. Otherwise, the system will deactivate until these issues are fixed.

  • Eddie P.

    We should take legal action against those individuals.

  • Linh

    This is a fantastic little page here, thank you all for the valuable information. The various Q&A content is much appreciated, thanks once more.

  • Alexandra Q.

    I nearly got into a serious accident today due to this issue. While driving on the highway, my steering suddenly stopped working as I was changing lanes, and an error appeared. It was a close call - Ford must issue an urgent recall for this issue before someone gets seriously hurt.

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