I cannot get the bluetooth audio in my Jeep Grand Cherokee to work. Can you help me troubleshoot this issue?

More answers

• Leebo Jan 6, 2023

  My iPhone connects to my 2014 Grand Cherokee for calls and contacts, but it doesn't play music or podcasts through the car's audio system. The radio and Sirius XM work fine. Do you have any advice on how to fix this issue?

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• Troy L. Sep 3, 2020

  If the Bluetooth in your Jeep Grand Cherokee isn't functioning properly, you might have to reset it or it could be receiving interference from another signal.

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• Tochukwu Feb 13, 2023

  My situation is different from Jerry's - I can listen to music on my device but can't seem to make calls. Even though I can hear the other person during a call, they can't hear me. I'm struggling to find any useful information beyond instructions on connecting or disconnecting :/

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• Jeromy Jun 15, 2023

  Hey everyone, I believe I've discovered a fix! I recently watched a YouTube tutorial that suggested pressing both the hot and cold buttons simultaneously on the driver's side to adjust the temperature. A menu will then appear, and you should select the restart option (which I believe is the first one, but was shown in Spanish on my screen). This will perform a hard reset on the Uconnect system. I hope this tip proves helpful to you all.

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• NW 10 Auto Center Jul 18, 2023

  I have encountered an issue where I can use my phone for phone calls and texts through my car's Bluetooth system, but I am unable to play media through Bluetooth or the USB auxiliary port. I discovered a solution that involves deleting the Bluetooth pairing on the car's uconnect system and performing a soft reset by pressing both round buttons while in the car with the engine off and waiting for the display to change and reset. Additionally, on my phone, I need to delete or forget the uconnect device in Bluetooth settings. After these steps, I should restart my car and reconnect my phone to the car's Bluetooth system, which should resolve the issue.

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• Terrance F Oct 23, 2022

  Absolutely, sure thing!

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• Ruth T Apr 21, 2023

  Hey Jerry, I'm experiencing the same problem.

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• M McCmick May 26, 2023

  I'm having trouble with the phone service and music streaming on my 2017 Jeep Grand Cherokee. The radio and navigation are working fine. Any suggestions on how to resolve this issue?

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• Rusty H Jul 16, 2023

  I own a 2012 vehicle and I'm only able to connect my phone for calls, but I can't listen to music or other audio. I'm not sure if this is because my car is too old or if it's because it lacks Bluetooth functionality. My stereo system includes Sirius satellite radio in the center, with icons for mp3, WMA, and JPEG on the left side, and a hard disk drive icon on the right side. However, I can't find any options for Bluetooth connectivity anywhere, not even when I access the media menu.

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• Willie B Nov 15, 2023

  I own a Jeep Avenger First Edition and am having trouble connecting to UConnect. Apple CarPlay works perfectly fine, but I can't seem to get UConnect to work at all. The dealer couldn't even help me out. Does anyone have any suggestions on what I can do?

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• Bernette M. Sep 14, 2023

  Hello, I own a 2014 Chrysler Town & Country and I'm experiencing difficulty with connecting to my uconnect Stereo. The message on the screen says "uconnect phone not available." Can you please provide some troubleshooting steps or advice on how to resolve this issue?

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• Kelly P. May 10, 2023

  I'm facing a similar problem where my phone connects, receives text messages, and rings, but the uconnect system can't hear my voice. Any suggestions or solutions to this issue?

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