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I'm having trouble with the memory seat function on my Jeep Grand Cherokee. Can you help me troubleshoot it?
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32 answers
★ Top Answer
The issue with the memory seat in the Jeep Grand Cherokee not functioning is likely caused by a faulty fuse box. To access the fuse box, locate a small seam or crack to the left of the steering wheel on the dashboard. Use a screwdriver or prybar to carefully open it. Inside, you will find multiple fuses. The back of the panel you removed should have a diagram showing the purpose of each fuse. If the diagram isn't there, check the owner's manual for the vehicle. Identify the fuse that needs replacing by looking for a thin metal strip connecting the two sections that stick up. If the metal strip is broken, the fuse is bad and should be replaced. If the strip is intact, the fuse is still functional and can be reinserted. Replacement fuses are affordable, costing around $10.
More answers
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It's highly probable that the track or seat is obstructed, leading to uncalibrated controllers causing resistance, as opposed to Sherry's explanation. I've experienced this issue multiple times, and I grew weary of shelling out $100 each time to have it fixed by the dealer (the first instance was due to a chopstick blocking the path). The solution is quite straightforward: Step out of the Jeep, adjust the seat all the way back, then forward, and then back again. This should recalibrate the limits.
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for my 2019 Grand Cherokee Limited, do this: Without stepping on the brake, hit the Start button until it shows Run. Set up your seat, mirrors, and other preferences. Next, push the center button on the Memory pad located on the driver's door for a brief moment, followed by pressing 1 for a second. If you moved your seat slightly forward, when you press the brake and start the car, the seat will adjust. When you turn off the car, the seat will automatically move back to make it easier for you to get out.
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Brian Baumgartner's tip from November 25, 2020 was a lifesaver for my 2019 JGC. By moving the seat forward and back twice, I was able to recalibrate the seats quickly and easily. This fixed the issues with stored profiles and the Easy Exit setting. Thanks for the helpful advice - it saved me a trip to the shop that would have taken two hours!
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Moving the seat all the way forward and then all the way back a few times fixed my memory seat function. I'm so thankful for everyone's advice. It's funny that the manual didn't mention that solution! 😄
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I just followed Steve C.'s advice, and I had great results.
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For months I've been struggling with getting the memory seat in my 2018 Jeep Grand Cherokee to function properly. After reading through various solutions, bringing my car to the dealership, and attempting to replace the fuse, the only method that actually worked for me was pushing the seat all the way forward and then all the way backward with the car running. Surprisingly, this resolved the issue immediately. I am grateful for all the suggestions provided.
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Thanks Brian, I really appreciate your excellent solution.
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I just discovered this webpage. I followed the instructions to move the seat all the way forward and then all the way back twice. After checking the memory settings, everything was still there and the seat worked perfectly, including the easy exit feature. Appreciate your help.
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Brian's response was also beneficial to me! Excellent!
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My device is making clicking sounds without any movement all of a sudden. I've checked that the motor has power, but it continues to simply click.
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Thank you! Adjusting the seat saved us $200 on diagnostic fees!!
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Adjusting the seat by moving it back and forth was very effective.
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I just got a 2017 Jeep Grand Cherokee. Encountered the same problem with the seat memory function. I found that moving the driver's seat forward and backward all the way twice before following the mentioned settings procedure did the trick for me.
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Thanks a lot, Brian Baumgartner, it was a success!
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Thank you for the helpful suggestion, it really paid off. I managed to keep a few hundred dollars out of the dealership's hands.
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Adjust your seat to the furthest forward and backward positions. Press either button S1 or S2 to reset it. Next, fine-tune the seat to your liking and press S1 or S2 again. Repeat this process for each setting. This method fixed my seat when it unexpectedly reclined all the way back but maintained the other settings.
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Worked exactly as described. Appreciate it!
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Brian Baumgartner tested it out and it actually does the job! Thanks so much.
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The top answer that is currently shown has received 11 likes, while the true best answer has 83 likes. It's unclear why, but in any case, Brian's response is the most effective one.
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Adjusting the seat back and forth twice activated the memory and easy exit features on our 2017 Jeep Grand Cherokee Overland! Appreciate the advice, it saved us nearly 100 dollars we would have spent at the dealership last time!
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Ideal fix: Encountered an obstacle hindering the full range of the back feature, causing it to malfunction. After removing the object, both the back and front features are now functioning properly on a 2021 Grand Cherokee.
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I focused on my 2020! I adjusted the seat forward and backward twice, and it started working once more!
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Brian Baumgartner's solution successfully resolved the issue with the memory seat in my 2021 Jeep Grand Cherokee 85th Anniversary edition after it stopped working while I was cleaning my car. Initially, I thought I may have caused the problem while vacuuming and began investigating fuses and wiring. However, after coming across Baumgartner's advice, the problem was fixed perfectly. I am very grateful for the helpful solution!
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Thanks a lot for the advice! It did the trick flawlessly!
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The recalibration tip quickly resolved the issue on my 2016 Jeep Grand Cherokee "75th anniversary edition." Thank you! 🙏🏾
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I managed to save the settings for options 1 and 2, but when I tried to choose either of them, it didn't work. However, after moving the control back and forth two times, it started working properly. Thanks!
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Thanks a lot, Brian. Our dealer was unaware of that solution. After going through two complete cycles, both front and back, my memory seats on my Overland are functioning perfectly once more.
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Fantastic - I've been attempting various methods. Oh, the struggles of living in a developed country, right?! Haha thanks
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Brian Baumgartner. Awesome! Appreciate it!
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Brian Baumgartner's solution also worked wonders for me. I'm grateful for the easy fix that saved me both time and money. I adjusted the seat, and now it functions flawlessly!
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The reason why the power seat doesn't work on the Jeep Grand Cherokee is either due to a malfunctioning motor or issues with the power supply wires.
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