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The primary issue causing the steering wheel controls to malfunction in a 2015 Dodge Ram 1500 is likely the clock spring. Other signs of this issue may include the SRS/Airbag light illuminating, lack of sound when using the horn, and strange noises from the steering column. When the SRS/Airbag light comes on, it indicates that the airbag is no longer operational, which is a critical concern that needs immediate attention. Typically, replacing the clock spring can cost around $400, with parts totaling approximately $300 and labor around $100. It's essential to address this problem promptly for your safety.
A few typical causes for the steering wheel controls not functioning properly in a 2015 Ram 1500 could be a blown fuse, wiring issues, or faulty control switches.