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The 2009 Chevy Impala is free from any actuator recalls; however, numerous owners have filed complaints about faulty blend door actuators that can malfunction and need to be replaced. This model features dual climate control and can have up to three actuators. When these actuators fail, drivers typically hear loud "clacking" or "clicking" sounds coming from under the dashboard. Malfunctions tend to happen early on, with some owners having to replace the part multiple times due to continued noise. The Impala has been recalled specifically for the front lower control arms in the Police Interceptor version, as they can develop cracks leading to suspension issues. It costs an average of $290-$340 for parts and labor to replace the Impala's actuators.
Here's a paraphrased version: I own a 2009 Chevy Impala that makes a noise when driving, especially when turning left.
In 2012, I had to have all three actuators replaced in my vehicle. The blend door was fixed four times, the passenger side heat was repaired once, and the driver's side had to be fixed two times.
In 2009, the Chevrolet Impala had just two recalls. One involved Police edition Impalas, where there was a risk of front lower control arms fracturing. The other affected civilian Impalas, with front passenger seat frames potentially causing damage to the passenger presence sensor wires, leading to false readings in the airbag system deployment. It's worth mentioning that there were no concerns related to actuators.
I have personally reached into that area three times to replace both parts with my own hands. The second time, I opted for the NAPA warranty. My sisters spent a lot of money for the same work on the same car that my smaller hands could handle. Their hands are thicker than mine. Unfortunately, the part doesn't last long before requiring replacement again.
I've had to change the actuators two times within two years and now, in the fourth year, they need to be replaced again. Additionally, the airbag light remains illuminated.
It's terrible...and costly...I've talked to at least 7 individuals facing similar issues.