Vehicle Questions and Answers
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Yes, the Ford Explorer faced a recall for the door trims on its models from 2014 to 2015 due to problems with some door panels and arm rests detaching. This was addressed through a recall program known as 17N04, which focused on improving customer satisfaction by repairing the faulty door trims and arm rests. The recall also included an extension of the warranty to cover the repair or replacement of these parts. Recalls are a standard practice in the automotive industry, with manufacturers taking proactive measures to rectify issues through the recall process. It's important to note that a recalled vehicle is not necessarily unsafe to drive, unless the manufacturer identifies a safety concern related to that specific recall.
Oh, we had a similar experience. Our 2017 Explorer, which has 60,000 miles, had the same issue. The trim came off while we were driving, and now the passenger side is starting to peel too. Fixing the driver's side trim requires taking off the entire door panel...
Here's a rephrased and more simplified version: Certain police cars from 2014-2015 and 2014-2016 may need to have their front door trim panels replaced. The material on the driver or passenger side door panel could come loose near the window.
There should be the one that was recently extracted from the mine.
I had a panel come off my 2018 Explorer, which caused the electronic locks and tailgate door to malfunction. The car has 30,000 miles on it and the warranty expired just two weeks ago. Ford's response was essentially "tough luck." I'll have to test out my extended warranty to see if it covers the repairs. The dealer had noticed the issue a year ago but only suggested I super glue it, which I did. Now, it's become my problem. This experience has made me hesitant to buy a Ford vehicle again in the future.
In 2018, I had to get two new panels for my EXP. The first one was for the keyless entry panel on the driver's side, and now the passenger side one is also loose.
Initially, I lost the trim from the passenger side of my windshield, and a year later, the trim between the doors on the same side of my 2017 Ford Explorer went missing. Fixing the windshield trim set me back $300, and I was surprised to find out that the "extended" warranty I bought didn't cover body trim. I decided not to bother getting the door trim fixed. I had a great experience with my first 2014 Explorer without any problems, but this one has been a different story with numerous issues.
My passenger side mirror just flew off as well, on my 2018 Explorer. The same thing happened with my 2014 model, but on the driver's side. It's clear that this is a defect from the manufacturer.
My own car had a similar issue. The dealership informed me that my warranty has expired on my 2018 Explorer. The side mirror fell off while I was driving.