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Is there a recall for the water pump on the 2013 Ford Explorer?
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29 answers
★ Top Answer
Attention 2013 Ford Explorer owners, there have been reports of a recall regarding a defective water pump in your vehicles. Ford has acknowledged the issue following several complaints of pump failures, leading to engine overheating and potential damage. The recall involves the replacement of the faulty water pump at no cost. However, if you ever need to replace it independently, be prepared to spend between $183 and $358 for the part alone, with additional labor costs ranging from $80 to $327.
More answers
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Our 2013 Ford Explorer has a leaking water pump, and the repair estimate from my mechanic is over $3,100 due to the extensive labor involved in dropping the entire engine. How can I request Ford to address this issue?
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Hi Bernard C! Can you please share with us how you managed to get Ford to address the issue you are facing, as we are experiencing the same problem as well?
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I just talked to Ford, and they confirmed that there is no recall for my 2013 Explorer Sport. Unfortunately, they mentioned they are unable to provide assistance. Currently, my vehicle is at the shop, and I have to pay $1500 for a water pump replacement.
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How does Ford cover the cost of it?
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Certain 2013 Ford Explorers equipped with Duratec V6 engines might experience issues with defective water pumps leading to engine overheating. Ford is offering to repair this problem at no cost to the owner.
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The dealership informed me that I would be the one responsible for making the payments for the same issue.
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My unit is leaking significantly. Are you aware of any recalls for this issue?
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I'm dealing with a similar problem with my 2013 Ford Explorer and was quoted over $2300 for repairs. How can I get Ford to cover the cost?
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There is no official recall, but there are steps we can take. Contact the National Highway Traffic Safety Administration at 888-327-4236 to voice your concerns about the unsafe water pump issue that could potentially leave drivers stranded. By gathering enough complaints, we may push for a recall. Additionally, consider joining a class action lawsuit already in progress by contacting Kessler, Topaz, Meltzer, and Check LLP at (484)270-1496 and speaking with Ms. Huggins. I have taken both of these actions myself as my 2013 Ford Explorer XLT has a failed water pump, with repair costs quoted at $3900, rendering the car undrivable due to coolant leakage. Unity is our strength. If others are experiencing this issue, urge them to make these calls. Ford may ignore a few of us, but they can't ignore a united front. Let's band together. For further discussion, reach me at vparks.333@gmail.com.
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Please call Ford at 1-800-392-3673 to describe the problem, and they will take action. I was provided with a case number, and they are contacting the dealership to explore potential solutions. Fingers crossed for a positive outcome.
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Ford refuses to provide coverage for the repair of my water pump, which will end up costing me $2200.
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Has there been any progress made regarding this matter? I have recently noticed signs of coolant seeping from the port beneath the vehicle. Online videos suggest that the internal water pump might be the culprit. Can you provide assistance with regards to Ford?
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There is no official recall at the moment, but here's what we can do to address the issue. Contact the National Highway Traffic Safety Administration at 888-327-4236 to report the potentially hazardous water pump problem. By raising awareness of the safety concern – as it could potentially lead to being stranded in the middle of the road – we might be able to encourage a recall. Additionally, consider joining a class action lawsuit already in progress at Kessler, Topaz, Meltzer, and Check LLP by dialing (484)270-1496 and asking for Ms. Huggins, who has been very supportive. I have taken both of these steps myself after experiencing a failed water pump in my 2013 Ford Explorer XLT, with a repair estimate of $3900 – rendering the car undrivable due to coolant leakage. Remember, there's strength in numbers, so anyone facing this issue should reach out using the provided contact details.
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I'm dealing with the same issue, what do you suggest I should do?
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There is no recall for my 2013 Explorer, and the cost to replace the water pump, including parts and labor, is $2250. Wishing everyone the best of luck!
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I contacted Ford about the absence of a recall for water pumps on my 2013 Ford Explorer.
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My water pump stopped working, and Ford is refusing to cover the cost of fixing it. It will cost me $3500 to get it repaired.
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I received your response about the 2013 car issue. I will never purchase or drive another Ford vehicle.
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Neglecting to make a payment
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My 2013 Explorer's water pump just failed. The nearest dealership recommended replacing the water pump and timing chain together due to the extensive labor involved. They estimated the cost to be between $4500-$4800. However, I decided to look for another dealer to perform the repairs and additional brake work needed for inspection. The second shop provided a much lower quote than the first dealership.
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I can't find a solution. This whole car is a disaster. I've already shelled out more than $3,000 on fixing issues that shouldn't have arisen given the mileage. And now, there's a water pump leaking, with an estimated repair cost of $2,700.
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There hasn't been a recall for the water pump issue I experienced recently. The repair is estimated to cost around $1500. I've joined a lawsuit regarding faulty water pumps in the 2013 Ford Explorer XLT. When replacing the water pump, the timing chain also needs to be replaced since it's an internal water pump. The part costs $80, the kit is around $300, and the labor is over $1100. This design is incredibly flawed and impractical, in my opinion.
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I'm in the process of buying a 2013 Ford Explorer Limited. We completed all the necessary paperwork, including trading in my old vehicle, dealing with the DMV, changing insurance, and so on. However, the dealership informed me that they needed a few days to address a problem with the vehicle before releasing it to me. When asked for details, they only mentioned it was related to a cooling leak and that they were waiting for a part to fix it. After researching this issue on various blogs, I am driving my old vehicle, which I no longer own or have insurance on, and growing increasingly worried as I wait for updates. Despite being in California, which does not have a cooling off period for such purchases, I believe this situation is unfair. Do you have any advice on what steps I can take legally? Thank you. -Frank
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I lodged a complaint with the National Highway Traffic Safety Administration at 1-888-327-4236 and reached out to Ford for assistance, but they were completely unhelpful. I'm currently gathering repair estimates ranging from $1900 to $2500 for my 2013 Ford Explorer XLT.
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My 2013 Ford Explorer has a leaking water pump that needs to be repaired. I'm wondering if Ford will cover the cost since it's too expensive for me to fix. I've visited four mechanics and they all quoted me between $2,500 to $3,100, no less than that. Is there a recall on the water pump for this model?
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I'm facing a similar problem with the water pump in my 2013 Ford Edge, and I've been informed that the repair will be very expensive due to the labor involved in reaching the water pump's location. It's causing me a lot of stress since this is my only car, and with Christmas coming up, I can't afford to just buy a new one. The Ford dealership in my town has tried to act like they're not aware of the issue. I've reached out to a lawyer in hopes of getting reimbursed for the costs.
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Just had to replace the water pump on my 2013 Ford Explorer because of a coolant leak. Paid a whopping $2656 for the repair at a Ford dealership, shaking my head at the cost. Surprisingly, they didn't mention anything about it possibly being a recall. Thankfully, the good news is that it's all fixed now, and my car feels brand new again. I'm planning to keep driving it for another couple of years before passing it on to my daughter. I've had this car for 11 years, and this was the first major issue I've encountered - thank goodness! Best of luck to anyone else dealing with a similar problem.
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Ford does not provide assistance, so the customer bears the full expense. The dealer is asking for $2800 to $3000.
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