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The 2017 Ford Fusion is experiencing various climate control issues, such as the blower not working and cold air lingering in the vents, difficulty maintaining a set temperature, and problems with the heated steering wheel and heated seats. Owners have noted that they may restore function by turning the car on and off multiple times or by opening and closing the driver's side door more than once. The root of the problems can vary, with potential causes including a defective ambient temperature sensor or the need for a SYNC software update. The faults may be attributed to issues with the climate control module itself, the blower motor, or faulty wiring harnesses. These failures are typically seen in newer vehicles or those with less than 36,000 miles on their odometers.
In recent years, Ford Fusions from 2017 and onwards have been reported to have problems with their climate control system, caused by a software glitch in specific versions of the Ford Sync software.
My car is currently experiencing a problem with the defrost function, and I was informed that a faulty module in the steering column is the cause. As a result, neither the heated seats nor the heated steering wheel are working. The dealership has had the car for over a week dealing with this issue.