Is there an issue with the door locks on the 2017 Ford Explorer?

More answers

• Lefu Jan 31, 2021

  The lock on my car's passenger side door is faulty - it remains stuck either in the locked or unlocked position and cannot be controlled by either the lock buttons or the key fob. It is completely unresponsive and I am feeling extremely annoyed due to this issue.

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• Virgil Badgett Feb 25, 2021

  I own a 2017 Explorer with non-functional front door locks. It's surprising how common this issue is among many individuals, and the repair costs are exorbitant.

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• David Lawrence Feb 6, 2022

  The same problem persists with the front passenger door, as it does not respond to locking or unlocking attempts using the key fob or the buttons on the front doors. The only way to unlock the door is by physically opening it or attempting to lift the button on the door itself. In contrast, the driver's door and both back doors operate normally when locking and unlocking. Additionally, there is no sound indicating any activity from the passenger door when the buttons are pressed.

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• Kathryn J Jan 8, 2021

  This car is a total disaster! Avoid purchasing it at all costs! We've taken it back to the dealership more than twenty times! Although Ford has extended the warranty, they should really do a full buy back! I'm going to make sure to share my experience every time I need to bring it in. You'll be hearing from me a lot! Stay away from this vehicle!

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• Peter S. Sep 17, 2022

  I'm experiencing problems with the passenger side of my Explorer too. All the locks unlock except for the passenger door. It seems like they should consider recalling this issue since many people are facing the same problem.

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• Madeleine T. Dec 14, 2020

  I've been dealing with ongoing problems with the driver's side door. It's been unreliable, working intermittently. Ford refuses to address the issue unless it's consistently malfunctioning.

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• Patsy A. Apr 15, 2022

  I shelled out around $650 to $700 to fix the malfunctioning power door lock on the driver's side, and now the passenger door is acting up too! Seriously?! This is ridiculous. I won't be purchasing from Ford again.

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• Warren B May 17, 2023

  Hey everyone, please visit the website provided and submit a formal complaint. It's a simple process. If they receive a sufficient number of complaints, they will have to initiate a lock recall!

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• Mara A. Nov 27, 2022

  here is a paraphrased and unique version of the text:
  
  "I hope this information benefits someone with a 2017 Explorer Sport. The lock on my driver's side door stopped responding to my touch on the handle. I confirmed that the sensor in the handle was functioning by swapping it with the passenger side. Ultimately, the problem was caused by water entering the C3138 connector located behind the rubber seal between the door and the frame. This led to corrosion in the connector and damage to pin 17, which powers the door handle sensor. To fix it, I had to clean the connector and add a jumper wire for pin 17, which was the green or green-violet wire. This resolved the issue. It seems like a flaw in Ford's design as the connector was lacking proper grease.

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• Juana L. May 14, 2020

  If your 2017 Ford Explorer is having trouble with the locks, it might require fixing the lock actuator or replacing the key fob's battery.

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• Alfredia Rich-Murphy Sep 8, 2020

  It seems like they do. I've had to change the front passenger and rear driver side tires in the four years we've owned the car.

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• JanB Dec 2, 2020

  The back door on the passenger side is stuck halfway and won't budge either up or down. I can hear it attempting to move, which makes me think the rod might be jammed. Unable to open the door to remove the door panel, I'm at a standstill.

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• Lost Apr 13, 2021

  The front passenger door lock was malfunctioning, and the dealer charged me over $600 for both the repair and the diagnostic fee. Now, I am experiencing issues with both rear door locks.

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• Kelvin J. Aug 27, 2022

  I had the same problem with my back door not locking properly, but I had it repaired for just $100 thanks to my extended warranty. Then my driver's side door had issues, which resolved on its own. However, now my front passenger door is acting up. It's currently at the shop getting fixed, and they are attempting to trigger the issue with the passenger door to repair that as well. It's frustrating how these problems keep popping up one after another!

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• Leas Sandlin Oct 4, 2022

  What is an actuator?

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• Valerie Tollard?? Oct 26, 2022

  In 2017, I had to replace the car battery in my Ford Explorer for $150 because it was causing error codes, which helped temporarily. I then replaced the actuator for $420, but the locking mechanism still malfunctions at random times. Now, every two weeks over the weekend, the issue returns. I'm frustrated and heading back to the Ford dealership for the third time tomorrow. I've already spent a lot of money, and it's unacceptable to still be experiencing these problems.

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• Thelma Dec 10, 2022

  The problem is happening randomly with all the doors. You can't manually lift one of them up. It's only two years old, so this is frustrating.

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• Dwayne p Dec 28, 2022

  The front passenger door is malfunctioning and requires a recall.

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• Lisa Benadetto Mar 15, 2023

  Experiencing the same issue as everyone else - passenger door won't lock while all others are working fine. This car has been nothing but trouble since the beginning. Whenever you bring it in for a Ford recall, something else goes wrong within a short distance. I own two Fords and will never buy one again, even if it's offered for free. If everyone constantly contacted customer service, it might prompt a recall.

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• Kathleen J. Jan 16, 2024

  Three out of the four door lock mechanisms need to be changed. If Ford does not rectify this issue, I will never purchase another Ford vehicle.

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