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The 2014 Ford Escape has been deemed as one of the least reliable options among Ford Escapes by multiple consumer report websites. There are numerous customer reviews on these sites expressing frustration over instances where their Escape unexpectedly broke down on the highway or failed to shift gears properly. The root of these problems, identified or not by Ford at the time, was traced back to the torque converter. Customers reported experiencing these issues at varying mileage points, some as low as 20,000 miles. Typically, the only solution was to either repair or replace the entire transmission. Ford did not issue a recall for these problems and did not assist with costs for those whose warranties had expired.
Multiple occurrences have been reported where the 2014 Ford Escape has faced issues preventing it from functioning properly, leading to the requirement of a transmission replacement.