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The top reason the steering wheel controls may not work on a 2013 Hyundai Santa Fe is a blown fuse, which is usually a simple repair. In this car, the fuse responsible for the steering wheel control module can be found in one of the multiple fuse boxes within the passenger compartment. To locate it, look under the dash to the left of the steering column on the driver's side. Typically, it is identified as module 3, but it's best to verify this by referring to the diagram on the inside of the cover. You'll need a replacement fuse with a 10-amp rating. If changing the fuse doesn't solve the issue, there could be a short in the module's circuit or a broader electrical problem that needs attention.
If the steering wheel controls on the 2013 Hyundai Santa Fe are unresponsive, it could be due to a wire malfunction or loose buttons.